Acer 3500G, 3500 User Manual

Veriton 3500 series

(Veriton 3500/Veriton 3500G)

User’s guide

Copyright © 2002 Acer Incorporated
All Rights Reserved.

Veriton 3500 series
(Veriton 3500/Veriton 3500G)
User’s guide

Changes may be made periodically to the information in this publication without obligation
to notify any person of such revision or changes. Such changes will be incorporated in new
editions of this manual or supplementary documents and publications. This company makes
no representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims the implied warranties of merchantability or fitness for a
particular purpose.

Record the model number, serial number, purchase date, and place of purchase information in
the space provided below. The serial number and model number are recorded on the label
affixed to your computer. All correspondence concerning your unit should include the serial
number, model number, and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, electronic, mechanical, photocopy, recording, or otherwise,
without the prior written permission of Acer Incorporated.

Model Number : _________________________________

Serial Number: ___________________________________

Purchase Date: ___________________________________

Place of Purchase: ________________________________

Acer and the Acer Logo are registered trademarks of Acer Inc. Other company’s product
names or trademarks are used herein for identification purposes only and belong to their
respective companies.

Notices

FCC notice

This device has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This device generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular
installation. If this device does cause harmful interference to radio or television
reception, which can be determined by turning the device off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the device and receiver

• Connect the device into an outlet on a circuit different from that to which
the receiver is connected

• Consult the dealer or an experienced radio/television technician for help

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables
to maintain compliance with FCC regulations.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to
comply with the Class B limits may be attached to this equipment. Operation
with noncertified peripherals is likely to result in interference to radio and TV
reception.

iii

Caution: Changes or modifications not expressly approved by the
manufacturer could void the user’s authority, which is granted by
the Federal Communications Commission, to operate this
computer.

iv

Use conditions

This part complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.

Notice: Canadian users

This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.

Remarque à l’intention des utilisateurs canadiens

Cet appareil numérique de la classe B respected toutes les exigences du
Règlement sur le matériel brouilleur du Canada.

Important safety instructions

Read these instructions carefully. Save these instructions for future reference.

1 Follow all warnings and instructions marked on the product.

2 Unplug this product from the wall outlet before cleaning. Do not use

liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

3 Do not use this product near water.

4 Do not place this product on an unstable cart, stand, or table. The product

may fall, causing serious damage to the product.

5 Slots and openings in the housing and the back or bottom are provided for

ventilation; to ensure reliable operation of the product and to protect it
from overheating, these openings must not be blocked or covered. The
openings should never be blocked by placing the product on a bed, sofa,
rug, or other similar surface. This product should never be placed near or
over a radiator or heat register, or in a built-in installation unless proper
ventilation is provided.

6 This product should be operated from the type of power indicated on the

marking label. If you are not sure of the type of power available, consult
your dealer or local power company.

7 Do not allow anything to rest on the power cord. Do not locate this

product where persons will walk on the cord.

8 If an extension cord is used with this product, make sure that the total

ampere rating of the equipment plugged into the extension cord does not
exceed the extension cord ampere rating. Also, make sure that the total
rating of all products plugged into the wall outlet does not exceed the fuse
rating.

9 Never push objects of any kind into this product through cabinet slots as

they may touch dangerous voltage points or short out parts that could

result in a fire or electric shock. Never spill liquid of any kind on the
product.

10 Do not attempt to service this product yourself, as opening or removing

covers may expose you to dangerous voltage points or other risks. Refer all
servicing to qualified service personnel.

11 Unplug this product from the wall outlet and refer servicing to qualified

service personnel under the following conditions:

a. When the power cord or plug is damaged or frayed

b. If liquid has been spilled into the product

c. If the product has been exposed to rain or water

d. If the product does not operate normally when the operating

instructions are followed. Adjust only those controls that are covered
by the operating instructions since improper adjustment of other
controls may result in damage and will often require extensive work
by a qualified technician to restore the product to normal condition.

e. If the product has been dropped or the cabinet has been damaged

f. If the product exhibits a distinct change in performance, indicating a

need for service.

12 Replace the battery with the same type as the product's battery we

recommend. Use of another battery may present a risk of fire or explosion.
Refer battery replacement to a qualified serviceman.

13 Warning! Batteries may explode if not handled properly. Do not

disassemble or dispose of them in fire. Keep them away from children and
dispose of used batteries promptly.

14 Use only the proper type of power supply cord set (provided in your

accessories box) for this unit. It should be a detachable type: UL listed/CSA
certified, type SVT, rated 7A 125V minimum, VDE approved or its
equivalent. Maximum length is 15 feet (4.6 meters).

v

Laser compliance statement

The CD or DVD drive in this computer is a laser product. The CD or DVD drive’s
classification label (shown below) is located on the drive.

CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO
BEAM.

vi

Lithium battery statement

CAUTION

Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type recommended by the manufacturer. Discard used
batteries according to the manufacturer’s instructions.

Macrovision® statement

This product incorporates copyright protection technology that is protected by
method claims of certain U.S. patents and other intellectual property rights
owned by Macrovision Corporation and other rights owners. Use of this
copyright protection technology must be authorized by Macrovision
Corporation, and is intended for home and other limited viewing uses only
unless otherwise authorized by Macrovision Corporation. Reverse engineering
or disassembly is prohibited.

Year 2000 compliance statement

The Veriton 3500 series computer carries the "Hardware NSTL Tested Year 2000
Compliant" logo, which certifies that this model has been tested by NSTL using
the YMark2000 test, and has been found to meet NSTL's standards for Year
2000 hardware compliance.

For more details, check the Acer Year 2000 Resource Center at
(global.acer.com/service/pcy2000.html

).

Notices iii

FCC notice iii
Important safety instructions iv
Laser compliance statement v
Lithium battery statement vi
Macrovision® statement vi
Year 2000 compliance statement vi

1 First things first 1

Package contents 3
Taking care of your computer 4

Important tips 4
Cleaning and servicing 4
Asking for technical assistance 5

Accessing the user’s guide 6

2 System tour 7

Features 9

Performance 9
Multimedia 9

Connectivity 9
Front panel 11
Rear panel 13
Keyboard 15

Function keys 16

Lock keys 16

Windows keys 17

Cursor keys 17

Palm rest 17

Volume control/Mute knob 18

Multimedia keys 18

Internet/Suspend keys 19

Programmable keys 19
Mouse 20
Disk drives 21

Floppy drive 21

CD-ROM/DVD-ROM/CD-RW drive 22

Hard disk 24

Contents

3 Setting up your computer 25

Arranging a comfortable work area 27

viii

Adjusting your chair 27
Positioning your PC 27
Positioning your monitor 30
Positioning your keyboard 30
Positioning your mouse 30

Connecting peripherals 31

Connecting your mouse 31
Connecting your keyboard 34
Connecting a monitor 36

Connecting the power cable 37
Turning on your computer 38
Turning off your computer 39
Connecting options 40

Connecting your printer 40

Connecting the modem 41

Connecting to the network 42

Connecting multimedia devices 43

Connecting USB devices 46

4 Upgrading your computer 49

Installation precautions 51

ESD precautions 51

Preinstallation instructions 51

Post-installation instructions 52
Opening your computer 53

To remove the computer cover 53

To replace the computer cover 54
Internal components 55
System boards 56

Mainboard layout 56

Audio board 61
Upgrading your computer 62

Installing additional memory 62

Replacing the hard disk 64

Installing an expansion card 68

5 System utilities 71

Acrobat Reader 74
LDCM 75
Norton AntiVirus 76
NTI CD-Maker 77
PowerDVD 78
BIOS utility 79

Reinstalling programs 80

Recovering your system 80

6 Frequently asked questions 81

Index 87

ix

x

1 First things first

This chapter describes the contents of your
computer package and also provides
important tips on how to take care of your
computer.

Package contents

Before you unpack your computer, make sure that you have enough
space to set up your computer.

Carefully unpack the carton and remove the contents. If any of the
following items are missing or damaged, contact your dealer
immediately:

• Veriton 3500 series

• Items contained in the accessory box

• Foot stands

• USB or PS/2 mouse

• Power cable

• Speakers (available in select countries)

• USB or PS/2 keyboard

• User’s guide and installation poster

• Other user documentation and third-party software

3

1 First things first4

Taking care of your computer

Please read the important instructions listed in this section. Following
these instructions will help you maximize the durability of your
computer.

Important tips

• Do not expose the computer to direct sunlight. Do not place it

near sources of heat, such as a radiator.

• Do not subject the computer to magnetic fields.

• Do not expose the computer to rain or moisture.

• Do not spill water on the computer.

• Do not subject the computer to heavy shock or vibration.

• Do not expose the computer to dust and dirt.

• Never place the system on uneven surfaces.

• Do not step on the power cord or place heavy objects on top of it.

Carefully route the power cord and any cables away from personal
traffic.

• When unplugging the power cord, do not pull on the cord itself

but pull on the plug.

• The total ampere rating of the equipment plugged in should not

exceed the ampere rating of the cord if you are using an extension
cord. Also, the total current rating of all equipment plugged into
a single wall outlet should not exceed the fuse rating.

• Check the documentation that came with your software programs

to see if you can select other combinations of resolution and color.
These adjustments could make viewing the screen more
comfortable.

Cleaning and servicing

To clean your computer and keyboard

1 Turn off the computer and unplug the power cord.

2 Use a soft cloth moistened with water and gently wipe the exterior

of the computer and the keyboard. Do not use liquid or aerosol
cleaners.

To clean your pointing device

To clean a regular mouse (with rubber ball):

1 Open the circular cover underneath the mouse.

2 Take out the rubber ball and wipe it with a soft, damp cloth.

3 Put the ball back and close the cover.

To clean an optical mouse:

For optical mouse users, refer to the documentation that came with
your mouse for maintenance instructions.

To clean your monitor

Make sure that you keep your screen clean. For cleaning instructions,
refer to the documentation that came with your monitor.

When to contact a service technician

• If you dropped and damaged the computer

• If liquid has been spilled into the computer

• If the computer is not operating normally

• If a computer problem persists even after you have checked and
done the trouble shooting tips discussed in the “Frequently-asked
questions” section on page 81

• If your problem is not listed in the “Frequently-asked questions”
section on page 81

• If you want to replace or upgrade any of your computer’s internal
component

5

Asking for technical assistance

For technical assistance, contact your local dealer or distributor. You
may also access the Web site (www.acersupport.com
on how and where to contact the service centers available in your area.

) for information

1 First things first6

Accessing the user’s guide

This user’s guide is also available on your computer as an Adobe
Acrobat PDF file.

To access the user’s guide (for Windows XP)

1 On the Windows XP taskbar, click on the Start button then select

Help and Support Center.

2 On the Help and Support Center home page, double-click the

Veriton 3500 series Online icon.

To access the user’s guide (for Windows 2000)

1 Double-click on the Veriton 3500 series Online icon on your

Windows desktop.

2 System tour

This chapter discusses the features and
components of your computer.

Features

Here are just a few of your computer’s many features:

Performance

• Intel Pentium® 4 processor

• System memory expandable to a maximum of 2GB using DDR
(Double Data Rate) SDRAM DIMM modules

Note: To capitalize on the system memory capacity mentioned
above, you must use 1-GB memory modules which are not yet
available in the market. The biggest capacity currently available is
512-MB which allows a maximum of 1GB.

• Power management function

• 3.5-inch floppy drive

• DVD-ROM, CD-ROM or CD-RW drive

• High-capacity, Enhanced-IDE hard disk

• Supports USB 2.0 high-performance peripherals

9

Multimedia

• 128-bit graphics accelerator installed in the AGP card slot

• 3-D quality audio system via onboard audio controller

• Audio-in/Line-in, Audio-out/Line-out, Headphone-out, and
Microphone-in interfaces

Note: The system has two microphone-in jacks (front and rear).
However, you can not use both of them at the same time. By
default, your system enables the microphone-in jack in front and
disables the one at the back.

Connectivity

• Two PS/2 interfaces for mouse and keyboard

• One serial port

2 System tour10

• One parallel port

• One VGA port

• Six Universal Serial Bus (USB) ports (two on the front and four on
the rear panel)

• High-speed fax/data PCI modem (optional)

• 10Base-T/100Base-TX network support with remote wake-up
function

Front panel

Your computer’s front panel consists of the following:

Label Icon Component

1 Floppy drive light-emitting diode (LED)

11

2 3.5-inch floppy drive

3 Floppy drive eject button

4 CD-ROM/DVD-ROM/CD-RW Headphone/Earphone port

5 Volume control

6 CD-ROM/DVD-ROM/CD-RW LED

7 CD-ROM/DVD-ROM/CD-RW tray

8 CD-ROM/DVD-ROM/CD-RW emergency eject slot

9 Stop/Eject button

10 USB ports

Label Icon Component

2 System tour12

11

Microphone-in jack (front)

12 Headphone-out port

13 Hard disk activity LED

14 LAN activity LED

15 Power LED

16 Power button

Note: The system has two microphone-in jacks (front and rear).
However, you can not use both of them at the same time. By
default, your system enables the microphone-in jack in front and
disables the one at the back.

see note

Rear panel

Your computer’s rear panel consists of the following:

Label Icon Color Component

1 Power supply

2 Voltage selector switch

13

3Keyhole

4 Green PS/2 mouse port

5 Power jack (for external speakers)

6 Teal or

Tur quoi se

7 Burgundy Parallel/Printer port

8 Blue Monitor port

9 White Network port

Serial port

Label Icon Color Component

2 System tour14

10 Modem line and

11 Power cord socket

12 Purple PS/2 keyboard port

13 Black USB ports

14 Pink Microphone-in jack (rear)

15 Lime Audio-out/Line-out jack

16 Light blue Audio-in/Line-in jack

17 Expansion slots

Telephone port

For information on how to connect the peripherals, see “Connecting
peripherals” on page 31 and “Connecting options” on page 40.

Keyboard

The keyboard that came with your computer has full-sized keys that
include separate cursor keys, two Windows keys, and twelve function
keys.

For information on how to connect your USB keyboard, please see
“Connecting peripherals” on page 31.

15

No. Description

1 Function keys

2Caps lock

3 Windows logo key

4 Application key

5 Cursor keys

6 Palm rest

7 Num lock key

8 Scroll lock key

2 System tour16

No. Description

9 Volume control/Mute knob

10 Multimedia keys

11 Internet/Suspend keys

12 Programmable keys

Function keys

The function keys, F1 - F12, let you perform specific functions,
depending on the application that uses them.

Lock keys

The keyboard has three lock keys which you can toggle on and off to
switch between two functions.

Lock key Description

Caps Lock When activated, all alphabetic characters typed

Num Lock When activated, the keypad is set to numeric

Scroll Lock When activated, the screen moves one line up

appear in uppercase (same function as pressing
Shift + <letter>).

mode; i.e., the keys function as a calculator
(complete with arithmetic operators such as +, -,
* and /).

or down when you press the up arrow or down
arrow respectively. Take note that Scroll Lock
may not work with some applications.

Windows keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

17

Windows logo key Start button. Combinations with this key

Application key Opens the applications context menu (same

perform special functions, such as:

• Windows + Tab: Activate the next
Taskbar button

• Windows + E: Explore My Computer

• Windows + F: Find Document

• Windows + M: Minimize All

• Shift + Windows + M: Undo Minimize
All

• Windows + R: Display the Run dialog box

function as clicking the right button of the
mouse).

Cursor keys

The cursor keys, also called the arrow keys, let you move the cursor
around the screen. They serve the same function as the arrow keys on
the numeric keypad when the Num Lock is toggled off.

Palm rest

The detachable palm rest provides you a comfortable place to rest your
hands while typing.

Volume control/Mute knob

The volume control/mute knob controls the speaker volume.
Turn it clockwise or counterclockwise to adjust the volume.
Press it to toggle between mute and sound.

2 System tour18

Multimedia keys

Allow you to conveniently play, pause, stop, step forward, or step back
a song or movie using your keyboard.

Icon Key Description

Play/Pause Press to start playing the audio track or

Stop Press to stop playing the audio track or

Forward Press to skip forward to the next track or

video file. Press again to pause.

video file.

video file and start playing.

Icon Key Description

19

Backward Press to skip backward to the previous

track or video file and start playing.

Internet/Suspend keys

The Internet/Suspend keys consist of three buttons:

Icon Key Description

Email Launches your email application.

Web
browser

Suspend Press this button to put system to sleep.

Launches your current default browser.

Programmable keys

The programmable keys help you directly access a URL (Web site) or
launch any program, files, or application in your system. The fifth key is
set to launch the Windows Media Player. If you want to configure the
settings of each key, right click on the Magic Keyboard icon located on
the desktop.

2 System tour20

Mouse

The mouse has one ratchet wheel and two buttons: a left button and a
right button. Quickly pressing and releasing the buttons is called
clicking. Sometimes, you will need to do a double-click (clicking the
same button twice quickly) or a right-click (clicking the right button
quickly).

The ratchet wheel in between the two buttons is added to provide
easier scrolling capability. By simply moving the wheel with your index
finger, you can quickly move through multiple pages, lines, or
windows. The wheel may also function as a third button allowing you
to quickly click or double-click an icon or a selected item.

For information on how to connect your mouse, see “Connecting
peripherals” on page 31.

USB Mouse

PS/2 Mouse

For information on how to clean your mouse, see “To clean your
pointing device” on page 5.

Note: If you are left-handed, refer to your Windows manual for
instructions on how to set up your mouse for left-handed use.

Disk drives

Your computer comes with the following disk drives:

Floppy drive

Your computer’s 3.5-inch floppy drive accepts 720-KB and 1.44-MB
capacity diskettes.

The floppy diskettes are compact, lightweight, and easy to carry
around. Here are some tips on how to take care of your diskettes:

• Always make backup copies of the diskettes that contain
important data or program files.

• Keep diskettes away from magnetic fields and sources of heat.

• Avoid removing a diskette from a drive when the floppy drive
activity light is on.

• Write-protect your diskettes to prevent accidental erasure. To do
this, slide the write-protect tab to the write-protect position.

21

1-Write-protected

• When you put a label on a 3.5-inch diskette, make sure that the
label is properly attached (flat on the surface) and within the
labeling area (area with a slight surface depression) on the
diskette. An improperly attached label may cause a diskette to get
stuck in a drive when you are inserting or removing it.

2-Not Write-protected

2 System tour22

CD-ROM/DVD-ROM/CD-RW drive

Your computer may come with a CD-ROM, DVD-ROM or a CD-RW
drive. This drive is located on the front panel of your computer. The
CD-ROM drive allows you to play different types of compact discs (CDs).
The DVD-ROM drive allows you to play not only old CD-ROMs, CD-I
discs, and video CDs, but new digital video discs (DVDs) as well. DVD or
DVD-ROM is a type of disc media that holds a minimum of 4.7-GB
(gigabytes), enough for a full-length movie. It may eventually replace
CD-ROMs, as well as VHS video cassettes and laser discs. The CD-RW
drive allows you to record or burn CD-RW (recordable or rewritable)
discs.

CDs and DVDs, like diskettes, are also compact, lightweight, and easy
to carry around. However, they are more delicate than diskettes and
must be handled with extra care.

To insert a CD or DVD into your computer’s CD or DVD drive:

1 Gently push the Eject button located on the front panel.

Caution: Avoid using low quality CDs, CD-Rs and CD-RWs,
because they could be damaged by your computer’s CD or DVD
drive.

23

2 When the disc tray slides open, place the CD or DVD gently on the

tray. Make sure that the label or title side of the disc is facing
upward. When holding a disc, hold it by the edges to avoid
leaving smudges or fingerprints.

3 Push the Eject button again to close the tray.

To take care of your CDs and DVDs:

• Keep your discs in a disk case when not in use to avoid scratches or
other damage. Any kind of dirt or damage can affect the data on
the disc, impair the disc lens reader on the CD or DVD drive, or
stop the computer from successfully reading the disc.

• When handling discs, always hold them by the edges to avoid
smudges or fingerprints.

• When cleaning discs, use a clean, dust-free cloth and wipe in a
straight line from the center to the edge. Do not wipe in a circular
motion.

• Clean your CD or DVD drive periodically. You may refer to the
Cleaning kit for instructions. Cleaning kits can be purchased in any
computer or electronics shop.

2 System tour24

Hard disk

Your computer is preinstalled with a high-capacity Enhanced-IDE (E­IDE) hard disk.

Refer to “Replacing the hard disk” on page 64 for instructions on how
to upgrade or replace your hard disk

3 Setting up your

computer

This chapter contains step-by-step instructions
on how to set up your computer and connect
additional peripherals.

27

Arranging a comfortable work area

Working safely begins with the arrangement of your work space and
the proper use of equipment. For this reason, it is very important to
take time and think about how you are going to arrange your work
area.

Here are some points to consider:

Adjusting your chair

Having the right kind of chair does not necessarily mean that you’ll be
properly supported. It is necessary to adjust your chair to fit your body.
Proper body posture will make you more comfortable and productive.

• Avoid tilting your chair. If you have a chair that tilts, lock the tilt
knobs so that your chair will not tilt forward or backward while
you are using your computer.

• Adjust your chair height in such a way that you can sit on it with
your thighs parallel to the floor and your feet resting flat on the
floor.

• Rest your body on the chair back. Your torso works harder to
maintain balance if you do not rest your body on the chair back.

Positioning your PC

You may position your computer in two ways:

• Tower-like/vertical position

• Regular desktop position

To position your PC in the tower-like or vertical
position:

1 Check the foot stands that came with your computer.

2 Install the foot stands.

Press the notch on both sides of the foot stands (a).

3 Setting up your computer28

Attach the foot stands to the slots on the housing frame (b) as
shown in the figure below:

To place your PC in the regular desktop position:

1 Check the foot stands that came with your computer.

2 Attach the foot stands as shown in the figure that follows.

29

3 Place your computer in the desired location.

Take note of the following when selecting a location for your
computer:

• Do not put your computer near any equipment that might cause
electromagnetic or radio frequency interference such as radio
transmitters, televisions, copy machines, or heating and air­conditioning equipment.

• Avoid dusty areas and extremes of temperature and humidity.

• You may place your computer beside your desk or under your
table, as long as it does not block the space that you need for
working and moving.

3 Setting up your computer30

Positioning your monitor

Place your monitor at a comfortable viewing distance, usually 50 to 60
centimeters away. Adjust the display in such a way that the top of the
screen is at or slightly below eye level.

Positioning your keyboard

The location of the keyboard is a very important factor to your
posture. Placing it too far away will make your body lean forward
forcing you to sit in an unnatural position. Placing it too high will add
tension to your shoulder muscles.

• The keyboard should be placed just above your lap. Adjust the
keyboard height by flipping the folding stands located under the
keyboard.

• Keep your lower arms parallel to the floor as you type. Your upper
arms and shoulders should be relaxed. Then try typing with a light
touch. If you feel any shoulder or neck strain, stop for a while and
check your posture.

• Position your keyboard in front of your monitor. Putting your
keyboard beside your monitor will make you turn your head while
you type which could add tension to your neck muscles that may
later result in neck strain.

Positioning your mouse

• The mouse should be placed on the same surface as your keyboard
so that you can reach it with ease.

• Adjust its position to allow enough space for movement without
making you stretch or lean over.

• Use your arm to move the mouse. Do not rest your wrist on the
table when moving the mouse.

31

Connecting peripherals

Setting up your computer is easy. For the most part, you only have
four things to connect: the mouse, the keyboard, the monitor, and the
power cable.

Note: The peripherals shown in the connections below are for
your reference only. Actual device models may vary in select
countries.

Connecting your mouse

USB mouse

Plug your USB mouse cable into any of the USB ports
(black port) located on the front and rear panel of your computer.

3 Setting up your computer32

PS/2 mouse

Plug the PS/2 mouse cable into the PS/2 mouse port (green port)
located on the rear panel of your computer.

Serial mouse

Plug the serial mouse cable into the serial port
(teal or turquoise port) located on the rear panel of your computer.

33

3 Setting up your computer34

Connecting your keyboard

USB keyboard

Plug your USB keyboard cable into any of the USB ports
(black port) located on the front and rear panel of your computer.

35

PS/2 keyboard

Plug your PS/2 keyboard cable into the PS/2 keyboard port (purple
port) located on the rear panel of your computer.

3 Setting up your computer36

Connecting a monitor

To connect a monitor, simply plug the monitor cable into the monitor

port (blue port) located on the rear panel of your computer.

Note: Refer to the monitor manual for additonal instructions and
information.

37

Connecting the power cable

Caution! Before you proceed, check the voltage range in your
area. Make sure that it matches your computer’s voltage setting .
If they don’t match, set the voltage selector switch to the voltage
range applicable to your area.

Set the voltage selector switch to the voltage range applicable to your
area (a). Plug the power cable into the power cable socket located on
the rear panel of your computer (b). Then plug the other end of the
power cable into a power outlet.

3 Setting up your computer38

Turning on your computer

After connecting the necessary peripherals and plugging in the power
cable, you are now ready to turn the computer on and get to work.

To turn on your computer:

1 Turn on all peripherals connected to your computer such as the

monitor, printer, fax, speakers, etc.

2 On the front panel of your computer, press the Power button.

Important: Make sure that the power cable is properly plugged
into an electrical outlet. If you are using a power strip or an AVR
(Auto-Voltage Regulator), make sure that it is plugged in and
turned on.

39

Turning off your computer

To turn off your computer, follow the steps below.

For Windows XP:

1 On the Windows XP taskbar, click on the Start button, and click

Turn Off Computer; then click Turn Off.

2 Turn off all peripherals connected to your computer.

For Windows 2000:

1 On the Windows 2000 taskbar, click on the Start button, highlight

Shut Down, select Shut down from the drop down window then
click on OK.

2 Turn off all peripherals connected to your computer.

If you cannot shut down your computer normally, press the power
button for at least four seconds. Quickly pressing the button may put
the computer in Suspend mode only.

3 Setting up your computer40

Connecting options

Connecting your printer

Your computer supports parallel, serial and USB printers.

To connect a parallel printer, plug the printer cable into the parallel

port (burgundy port) located on the rear panel of your computer.

Note: The printer shown below is for your reference only. Actual
device model may vary in select countries.

Note: If you are using a serial printer, connect the printer cable
into the serial port located on the rear panel of your computer. In
the same manner, connect a USB printer by plugging the printer
cable into any of the USB ports located on the front and rear
panel.

Connecting the modem (optional)

Set up your modem connection by plugging the telephone line

and modem line into their corresponding ports on the rear panel
of your computer.

41

3 Setting up your computer42

Connecting to the network

You can connect your computer to a Local Area Network (LAN) using a
network cable. To do so, simply plug the network cable into the

network port (white port) on the rear panel of your computer.

Note: Consult your operating system manual for information on
how to configure your network setup.

43

Connecting multimedia devices

You can connect multimedia devices such as microphone, earphone or
headphone, external speakers, and audio line-in device. These devices
will allow you to take advantage of your computer’s multimedia
features.

Note: The multimedia devices shown below are for your
reference only. Actual device models may vary in select countries.

Plug the devices in as follows:

Note: For information on how to configure multimedia devices,
consult the documentation that came with each device.

• microphone: connects to the microphone-in jack (pink port)
located on the front and rear panel of your computer

Note: The system has two microphone-in jacks (front and rear).
However, you can not use both of them at the same time. By
default, your system enables the microphone-in jack in front and
disables the one at the back.

3 Setting up your computer44

• earphones, headphones: connect to the Headphone-out port
(lime port) located on the front panel of your computer

Note: To adjust the volume of the headphones, click on the
Volume icon located on the taskbar at the bottom of your screen.
When the Volume control pops up, drag the Volume control lever
to the desired level. You can also use the Volume control button
on the keyboard.

• external speakers: connect to the Audio-out/Line-out jack

45

(lime jack) and Speaker power jack

located on the rear

panel of your computer

• audio line-in device: connect to the Audio-in/Line-in jack
(light blue jack) located on the rear panel of your computer

3 Setting up your computer46

Connecting USB devices

Universal Serial Bus (USB) is a serial bus design that is capable of
cascading peripherals such as a digital camera, keyboard, mouse,
joystick, scanner, printer and modem. With USB, complex cable
connections can be eliminated.

Your computer comes with six USB ports: two on the front and another
four on the rear panel. These ports support USB 2.0 high-performance
external devices such as webcams and digital still cameras. They also
allow you to connect additional USB devices to your computer without
using up its system resources.

To connect a USB device, simply plug the device cable into any of the
USB ports (black port).

Note: The USB devices shown below are for your reference only.
Actual device models may vary in select countries.

Note: Some USB devices have a built-in USB port which allows
you to connect or daisy-chain more USB devices.

47

3 Setting up your computer48

4 Upgrading your

computer

This chapter contains instructions on how to
upgrade your computer and basic information
about your system boards that you will find
helpful when performing the upgrade process.

Installation precautions

Before you install any computer component, we recommend that you
read the following sections. These sections contain important ESD
precautions along with preinstallation and post-installation
instructions.

ESD precautions

Electrostatic discharge (ESD) can damage your processor, disk drives,
expansion boards, and other components. Always observe the
following precautions before you install a computer component:

1 Do not remove a component from its protective packaging until

you are ready to install it.

2 Wear a wrist grounding strap and attach it to a metal part of the

computer before handling components. If a wrist strap is not
available, maintain contact with the computer throughout any
procedure requiring ESD protection.

Preinstallation instructions

Always observe the following before you install any component:

1 Turn off your computer and all the peripherals connected to it

before opening it. Then unplug all cables from the power outlets.

2 Open your computer according to the instructions on page 53.

3 Follow the ESD precautions described above before handling a

computer component.

4 Remove any expansion boards or peripherals that block access to

the DIMM sockets or component connector.

5 See the following sections for specific instructions on the

component you wish to install.

51

Warning! Not turning off the computer properly before
you start installing the components may cause serious
damage.

Do not attempt the procedures described in the following
sections unless you are a qualified service technician.

4 Upgrading your computer52

Post-installation instructions

Observe the following after installing a computer component:

1 See to it that the components are installed according to the step-

by-step instructions in their respective sections.

2 Replace any expansion boards or peripherals that you removed

earlier.

3 Replace the computer cover.

4 Connect the necessary cables and turn on your computer.

53

Opening your computer

Caution: Before you proceed, make sure that you have turned
off your computer and all peripherals connected to it. Read the
“Preinstallation instructions” on page 51.

You need to open your computer before you can install additional
components. See the following section for instructions.

To remove the computer cover

1 Turn off your computer and unplug all cables.

2 Place your computer on a flat, steady surface. If your computer is

in the vertical position, remove the foot stands and place your
computer in the regular desktop position.

3 Remove the two screws from the rear panel using a screwdriver (a)

and set the screws aside.

Hold the sides of the cover with both hands.

Slide it back about an inch (b) and then gently lift it upward to
detach it (c).

4 Upgrading your computer54

To replace the computer cover

1 Align the cover’s hinges to the housing frame (a); then gently push

it in to slide it back into place (b).

Secure the cover with two screws you removed earlier (c,d).

Internal components

The figure below shows what your computer looks like once you
remove the cover:

Number Component

55

1 3.5-inch floppy drive

2 CD-ROM/DVD-ROM/CD-RW drive

3 Drive frame

4Power supply

5

6 VGA card

7Modem card

8 Expansion slot

Mainboard

Note: The mainboard model shown in the figure above may not
be exactly the same with the one found in your computer.

see note

4 Upgrading your computer56

System boards

Mainboard layout

The mainboard becomes accessible once you open your computer.
Refer to the section below for the corresponding mainboard layout of
your Veriton 3500 series computer model.

Veriton 3500 mainboard layout

57

Veriton 3500G mainboard layout

4 Upgrading your computer58

Label Component

BT1 Battery

CN2 PS/2 mouse (upper) and keyboard (lower) ports

CN3 USB ports

CN4 COM 2 connector

CN6 Game port

CN7 Power connector

CN8 Parallel (upper), serial (left) and monitor (right) ports

CN9 FDD connector

CN10 Network (upper) and USB (lower) ports

CN11 Power connector (12V power)

CN12 IDE 2 connector

59

CN13 IDE 1 connector

CN14 Line-out (top), line-in (middle), and rear microphone-

CN16 Audio FPIO connector

CN17 CD-in connector

CN18 Front USB 2.0 connector

CN19 LAN active LED connector

CN20 HDD LED connector

CN21 Power button

CN22 Intrusion connector

CN23 Serial IRQ connector

in (bottom) ports

Label Component

CN24 Power/Suspend LED connector

CN25 Standard FPIO connector

CN26 Power LED connector

4 Upgrading your computer60

DIMM 1

DIMM sockets 1-2

DIMM 2

FN1 3-pin CPU fan connector

FN2 3-pin system fan connector

JP2 1-2 Clear CMOS

2-3 Normal

SL1 to SL3 PCI slots 1 to 3

SLT1
(for Veriton 3500G)

AGP slot

see note

U3 SMSC chipset

U8 CPU socket

U14 Intel 845 chipset

U21 Intel ICH4 chipset

U24 BIOS chipset

Note: For the location of the AGP slot on the Veriton 3500G
mainboard, see page 58.

Audio board

The audio board that came with your computer should look like the
figure that follows.

Label Description

CN1 USB 1.1 connector

CN2 and CN3 USB ports

61

CN4 Standard Audio connector - connects to the CN16 of the

CN5 USB connector - connects to the CN3 connector of the

JK1

JK2 Audio-out port

JP1 Audio connector

Note: The system has two microphone-in jacks (front and rear).
However, you can not use both of them at the same time. By
default, your system enables the microphone-in jack in front and
disables the one at the back.

mainboard

mainboard

Microphone-in jack (front)

see note

4 Upgrading your computer62

Upgrading your computer

Certain components of your computer are upgradeable such as the
memory, the hard disk, the CPU and the expansion cards. You need to
observe the “Installation precautions” on page 51 when installing or
removing a computer component. However, for safety purposes, we
do not recommend that you perform these upgrades yourself. If you
want to replace or upgrade any of these components, contact your
dealer or a qualified service technician for assistance.

Note: The mainboard model shown in the following figures may
not be exactly the same with the one found in your computer.

Installing additional memory

The two 184-pin sockets on the mainboard support Double Data Rate
(DDR) Synchronous Dynamic Random Access Memory (SDRAM)-type
DIMMs. You may install 128-MB, 256-MB, 512-MB or 1-GB DIMMs for a
maximum memory capacity of 2 GB.

Note: To capitalize on the system memory capacity mentioned
above, you must use 1-GB memory modules which are not yet
available in the market. The biggest capacity currently available is
512-MB which allows a maximum of 1GB.

The DDR DIMMs should work under 2.5 volts. You can install PC2100/
DDR266 DDR module on the DDR DIMM sockets. Contact your dealer
for qualified DIMM vendors.

Each DDR DIMM socket is independent from the other. This
independence allows you to install DDR DIMMs with different
capacities to form different configurations.

To remove a DDR DIMM

Note: The DDR DIMM has only one notch located on the center
of the module.

1 Remove the computer cover (see page 53).

2 Locate the DDR DIMM socket on the mainboard.

3 Press the holding clips on both sides of the DDR DIMM socket

outward to release the DDR DIMM (1,2). Gently pull the DDR
DIMM out of the socket (3).

63

To install a DDR DIMM

1 Locate the DDR DIMM socket on the mainboard.

4 Upgrading your computer64

2 Align the DDR DIMM with the socket (1). Press the DDR DIMM into

the socket until the clips lock onto the DDR DIMM (2,3).

Note: The DDR DIMM sockets are slotted to ensure proper
installation. If you insert a DDR DIMM but it does not fit easily
into the socket, you may have inserted it incorrectly. Turn the DDR
DIMM around and try to insert it again.

To reconfigure your computer

Your computer automatically detects the amount of memory installed.
Run the BIOS utility to view the new value for total system memory
and make a note of it.

Replacing the hard disk

Follow these steps to replace your computer’s hard disk:

1 Remove the computer cover (see page 53).

2 Detach all cables connected to the CD or DVD drive and the 3.5-

inch floppy drive.

3 Press the tabs (a) and (b) on both sides of the drive frame to

release it from the housing.

Rotate the drive frame to a 90-degree angle (c); then pull out (d),
and remove the drive frame (e).

65

4 Upgrading your computer66

4 Detach hard disk cable (a) and power cable (b) from the hard disk.

Then, remove the screw that holds the hard disk to the housing (c).
Set the screw aside.

5 Slide the hard disk frame to the right (d); then gently move it

inward (e) and pull it up to detach it (f).

6 Install the new hard disk into the housing (a,b,c,d,e). Secure it

with the screw you removed earlier (f) and connect the power and
hard disk cables to the new hard disk (g,h).

67

4 Upgrading your computer68

7 Reinstall the drive frame into the housing (i,j). Make sure the tabs

on both sides snap into place.

8 Reattach the CD or DVD drive and the floppy drive cables.

Note: Make sure that the other ends of the disk drive cables are
securely connected to their corresponding connectors on the
mainboard.

9 Replace the computer cover (see page 54).

Installing an expansion card

To install an expansion card:

Caution: Your system accepts low profile PCI cards only.

1 Remove the computer cover (see page 53).

2 Locate an empty PCI slot on the mainboard.

3 Remove the screw that holds the bracket to the computer. Save

the screw.

4 Pull out the bracket on the housing opposite the selected empty

slot.

69

5 Remove the expansion card from its protective packaging.

6 Align the card with the empty bracket and then insert it into the

slot. Make sure that the card is properly seated.

4 Upgrading your computer70

7 Secure the card to your computer with the screw you removed

earlier.

8 Replace the computer cover (see page 54).

When you turn on the computer, BIOS (Basic Input/Output System)
automatically detects and assigns resources to the newly-installed
devices.

5 System utilities

This chapter describes the applications that
came with your computer.

Your computer comes with the following applications:

• Acrobat

®

Reader™

• LANDesk Client Manager (LDCM)

• Norton AntiVirus

• NTI CD-Maker

•PowerDVD

• BIOS utility

All of the applications that came with your computer are very easy to
use. However, if you need more help and information, you may refer
to the online help documentation provided in each software
application.

73

5 System utilities74

Acrobat Reader

Acrobat Reader is a software that lets you view, navigate, browse and
print Adobe Portable Document Format (PDF) files on all major
computer platforms. Acrobat Reader can open your document across a
broad range of hardware and software, and it will look exactly as you
intended - with layout, fonts, links and images intact.

To run Acrobat Reader:

1 On the Windows taskbar, click on the Start button, highlight

Programs and select Acrobat Reader.

2 Select Acrobat Reader application to run the program.

For more information about Acrobat Reader, you may refer to Acrobat
Reader Help menu.

75

LDCM (optional)

LANDesk Client Manager (LDCM) allows desktop management via the
Web, standard network, or dial-up connections. It is compatible with
the leading management specifications, such as Wired for
Management 2.0, Desktop Management Interface (DMI) v2.0, and
others.

Your computer may be bundled with a LDCM installation CD. To install
LDCM:

1 Insert the LDCM installation CD into the CD or DVD drive.

Caution: Make sure that the LDCM installation CD is properly
inserted into the CD or DVD drive. Improper insertion may
damage both the CD and the drive.

Refer to page 22 for instructions on how to insert a CD into your
computer's CD or DVD drive.

2 Follow all onscreen instructions until you finish installation.

For more information on how to use the LDCM, you may refer to the
LDCM Help menu.

Note: LDCM currently supports Windows 98, Windows Me,
Windows 2000 and Windows XP.

5 System utilities76

Norton AntiVirus

Norton AntiVirus is an anti-virus software which finds and repairs
infected files, protecting against viruses to keep your computer data
safe and secure. It also scans incoming email attachments for viruses.
It provides useful virus detection and repair facilities.

To install Norton AntiVirus:

1 Double-click the Norton AntiVirus icon on your Windows desktop.

2 Follow all onscreen instructions until you finish installation.

Note: After you finish installing the Norton AntiVirus software,
delete the Norton AntiVirus installer icon from your Windows
desktop.

For more information about Norton AntiVirus, you may refer to the
Norton AntiVirus Help menu.

77

NTI CD-Maker (for models with CD-RW)

The NTI CD-Maker is a CD-Recording software which allows you to
create and copy audio, data and videos to CD-RW discs.

To run NTI CD-Maker:

1 On the Windows taskbar, click on the Start button, highlight

Programs and select NTI CD-Maker.

2 Select NTI CD-Maker application to run the program.

For more information on how to use the NTI CD-Maker, you may refer
to the NTl CD-Maker Help menu.

5 System utilities78

PowerDVD (for models with DVD)

PowerDVD is a high-quality, pure software DVD player which brings
high-quality movies and karaoke to your multimedia PC. You can play
back high resolution DVD titles or MPEG-2 files with MPEG-2 video and
Dolby Digital (AC-3) audio. PowerDVD provides a complete set of
commands for navigation and advanced features such as multi-angle
switching, multi-language and multi-subtitle selection, and parental
control. It also has the i-Power Internet Enabling feature, which links
to online DVD resources via the Power DVD Desktop Portal Page.

To run PowerDVD:

1 On the Windows taskbar, click on the Start button, highlight

Programs and select PowerDVD.

2 Select PowerDVD application to run the program.

For more information about PowerDVD, you may refer to the
PowerDVD Help menu.

79

BIOS utility

The BIOS utility is a hardware configuration program built into your
computer's Basic Input/Output System (BIOS). Since most computers
are already properly configured and optimized, there is no need to run
this utility. However, if you encounter configuration problems and get
the "Run Setup" message, you will need to run this utility.

Note: Before you run BIOS, make sure that you have saved all
open files. The computer reboots immediately after you exit
Setup.

To run the BIOS utility, press the Del key on your keyboard during
computer boot up.

5 System utilities80

Reinstalling programs

If you uninstall one of the preinstalled programs and want to reinstall
it, do the following:

1 Make sure that the system is turned on.

2 Insert the System CD into the CD or DVD drive.

3 Select the application that you want to reinstall.

4 Follow all onscreen instructions until you finish the installation.

Recovering your system

When your operating system files is lost or damaged, the recovery
process will require you to restore your system's original factory
default settings. Follow the steps below:

1 Insert the System CD into the CD or DVD drive.

2 Reboot the system.

3 Follow all onscreen instructions.

4 Remove the System CD and insert the Recovery CD into the CD or

DVD drive.

5 After the operating system has been copied to your hard disk,

remove the Recovery CD and insert the System CD into the CD or
DVD drive.

6 Follow all onscreen instructions until you finish the installation.

Caution: Using the Recovery CD will erase all files previously
saved in your computer so make sure to back up your important
files before starting the recovery process.

Make sure that the Systems CD/Recovery CD is properly inserted
into the CD or DVD drive. Improper insertion may damage both
the CD and the drive.

6 Frequently asked

questions

This chapter tells you what to do in case
your computer is not working properly.
However, if a more serious problem arises,
contact your dealer or the technical support
center (www.acersupport.com) for
assistance.

83

The following questions are possible situations that may arise during
the use of your computer and each is followed by easy answers and
solutions to the situation.

Q: I pressed the power switch but the system did not boot up.

A: Check the LED located beside the power switch.

If the LED is not lit, no power is being applied to the system. Do any of
the following:

• Check if the voltage selector switch located on the rear panel of
the computer is set to the correct voltage.

• Check if you plugged the power cable properly into an electrical
outlet.

• If you are using a power strip or AVR, make sure that it is plugged
in and turned on.

If the LED is lit, check the following:

• Is a nonbootable (nonsystem) diskette in the floppy drive? If yes,
remove or replace it with a system diskette and press Ctrl + Alt +
Del to restart your computer.

• The operating system files may be damaged or missing. Insert the
startup disk you created during Windows setup into the floppy
drive and press Ctrl + Alt + Del to restart your computer. This will
automatically diagnose your system and make necessary fixes.
However, if the diagnostic utility still reports a problem, then you
may have to perform the recovery process to restore your system
to its original default factory settings.

Note: For more information about recovering your system, refer
to page 80.

6 Frequently asked questions84

Q: Nothing appears on the screen.

A: Your computer’s power management function automatically blanks

the screen to save power. Just press any key to turn the display back
on.

If pressing a key does not work, contact your dealer or the technical
support center for assistance.

Q: The printer does not work.

A: Do the following:

• Make sure that the printer is connected to a power outlet and that
it is turned on.

• Make sure that the printer cable is connected securely to the
system’s parallel port and the corresponding port on the printer.
See “Connecting your printer” on page 40 for information on how
to connect the printer to your computer.

• For additional information concerning the printer, refer to the
printer’s documentation.

Q: No sound comes out from the computer.

A: Check the following:

• The volume may be muted. Look for the Volume icon on the
taskbar. If it is crossed-out, click on the icon and deselect the
Mute option. You can also press the volume control/mute knob
on your USB keyboard to toggle from mute to sound on.

• If headphones, earphones, or external speakers are connected to
the line-out jack of your computer, the internal or built-in speakers
are automatically turned off.

85

Q: System cannot read diskette, hard disk, CD or DVD information.

A: Check the following:

• Make sure that you are using the correct type of disc or diskette.
See “Disk drives” on page 21.

• Check if the diskette is formatted correctly. If not, format it again.

Caution: If you reformat a diskette, you will lose all data on it.

• Make sure the diskette, CD or DVD is inserted into the drive
correctly.

• Check if the CD or DVD is clean and not scratched.

• Check your drive by using a good (i.e., undamaged) diskette or a
good disc. If your floppy drive, CD or DVD drive can not read the
information on the good diskette, CD or DVD there may be a
problem with the drive. Contact your dealer or technical support
center for assistance.

Q: System cannot write data onto the diskette, hard disk or
CD-R/CD-RW.

A: Check the following:

• Make sure the diskette or hard disk is not write-protected. See
“Disk drives” on page 21.

• Make sure that you are using the correct type of disc or diskette.
See “Disk drives” on page 21.

• Check if the diskette is formatted correctly. If not, format it again.

Caution: If you reformat a diskette, you will lose all data on it.

6 Frequently asked questions86

Index

A

accessing the user’s guide 6

B

BIOS utility 79

C

computer maintenance 4

cleaning 4
servicing 4

connecting options

multimedia devices 43

audio line-in device 45
earphones/headphones 44
external speakers 43
joystick 43

microphone 43
network 40, 42
printer 40
USB devices 46

D

disk drives 21

CD-ROM/DVD-ROM/CD-RW drive

inserting CDs/DVDs 22

taking care CDs/DVDs 23
floppy drive 21

not write-protect 21

write-protect 21
hard disk 24

F

features 9

connectivity 9
multimedia 9
performance 9

frequently asked questions 83

blank screen 84
no audio 84
no sound 84
printer not working 84
system cannot read disk 85
system cannot write to disk 85
system did not boot up 83

front panel 11

87

I

internal components 55
internet/suspend key

email 19
suspend 19
web browser 19

K

keyboard 15

application key 17
caps lock 15
cursor keys 15
function keys 15
internet/suspend keys 16
multimedia keys 16
num lock key 15
palm rest 15
programmable keys 16
scroll lock key 15
volume control/mute knob 16
Windows logo key 15

L

lock keys

caps lock 16
num lock 16
scroll lock 16

M

mainboard

Veriton 3300 57
Veriton 3300G 58

mouse 20

buttons 20
clicking 20
double-click 20
ratchet wheel 20

multimedia key

forward 18
play/pause 18
stop 18

R

rear panel 13
recovering your system 80
remove computer cover 53

S

setting up computer 27, 31

Index88

area 27
chair 27
connecting peripherals

external monitor 36
power cable 37
USB keyboard 34

USB mouse 31
keyboard 30
monitor 30
mouse 30

system boards 56

audio board 61
mainboard 56, 57, 58

system utilities

Acrobat Reader 74
LDCM 75
Norton AntiVirus 76
NTI CD-Maker 77
PowerDVD 78
reinstalling programs 80

T

turning off computer 39

software shutdown 39
suspend mode 39

turning on computer 38

power button 38

U

upgrade

add memory 62

install DDR DIMM 63
reconfigure computer 64

remove DDR DIMM 62
computer 56, 62
installation precautions 51

ESD 51

post-installation 52

preinstallation 51
open computer 53

remove computer cover 53

replace top cover 54
replace components 56

memory 62