The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Page 4
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear
on screen.
NOTEGives bits and pieces of additional
information related to the current
topic.
WARNINGAlerts you to any damage that might
result from doing or not doing specific
actions.
CAUTIONGives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANTReminds you to do specific actions
relevant to the accomplishment of
procedures.
IV
Page 5
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
TM
64 processor
+
) resolution for 15.0”
Display
TMobile AMD Athlon
TMemory upgradeable up to 2GB DDR SDRAM with 2 slots (only one slot for user accessible)
THigh-capacity, Enhanced-IDE hard disk
TLi-Ion main battery pack
TMicrosoft Windows XP operating system
TThin-Film Transistor (TFT) liquid-crystal display (LCD) displaying 32-bit true colour up to
1400X1050 Super eXtended Graphics Array (SXGA
TATI
T3D graphics engine
TSimultaneous LCD and CRT display support
TS-video for output to a television or display device that supports S-video input
T“Automatic LCD dim” feature that automatically decides the best settings for your display and
®
MOBILITYTM RADEONTM 9700 with 128MB of video memory
conserves power
TDualView
TM
Chapter 1
Multimedia
TAC’97 stereo audio
TBuilt-in dual speakers
TBuilt-in microphone
THigh-speed optical drive
TBuilt-in slot loading optical drive (DVD Super Multi)
T15.0” TFT SXGA
TAudio input and output jacks
Connectivity
THigh-speed fax/data modem port
TGigabit Ethernet (GbE) port
TFast infrared wireless communication
TFour USB 2.0 (Universal Serial Bus) ports
TIEEE 1394 port
TInvilink 802.11g wireless LAN (manufacturing optional)
TBluetooth ready
TSD/MMC/SM/MS memory slot
+
(1400x1050 resolution) panel
Chapter 11
Page 10
Keyboard and Pointing Device
T84-/85-/88-key Windows keyboard
TSleek, smooth and stylish design
TAcer FinTouch full-sized curved keyboard
TErgonomically-centered touchpad pointing device with four-way scroll button
Expansion
TOne type II CardBus PC Card slot
TUpgradeable memory
I/O Ports
TOne Card bus type II slot
TOne RJ-11 jack for 56Kbps fax/modem
TOne RJ-45 jack for LAN
TOne DC-in jack for AC adapter
TOne ECP/EPP compliant 25-pin parallel port
TOne external 15-pin VGA port
TOne speaker/headphone/line-out jack
TOne audio line-in jack
TOne microphone-in jack
TFour USB 2.0 ports
TOne IEEE 1394 port
TOne S-video (NTSC/PAL) output port
T4-in-1 Card Reader (Manufacture optional)
TFIR (Fast Infred) port
T100-pin expansion port supporting Acer EasyPort or I/O port replicator
2Chapter 1
Page 11
System Block Diagram
Chapter 13
Page 12
Board Layout
Top View
18
17
16
3
2
1
4
56
7
8
10
9
11
12
13
15
14
1CPU socket10DIMM Socket
2S-video port11Optical drive connector
3CRT12Keyboard connector
4Printer port13Main battery connector
5EazyPort connector14FIR
6RJ4515HDD connector
7RJ1116PCMCIA slot
8Power jack17IEEE 1394 port
9LCD connector18Four USB ports
4Chapter 1
Page 13
Bottom View
1
2
3
5
1Line-in connector
2Microphone-in connector
3Line-out connector
4Mini PCI connector
5DIMM socket
4
Chapter 15
Page 14
Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
Front Open View
#IconItemDescription
1Display screenAlso called LCD (liquid-crystal display),
displays computer output.
2Power buttonTurns on the computer.
3TouchpadTouch-sensitive pointing device which
functions like a computer mouse.
4Click buttons (left,
center and right)
5PalmrestComfortable support area for your hands
6KeyboardInputs data into your computer.
7Status indicatorsLEDs (light-emitting diode) that turn on and
8MicrophoneInternal microphone for sound recording.
9Launch keysSpecial keys for launching Internet
The left and right buttons function like the
left and right mouse buttons; the center
button serves as a 4-way scroll button.
when you use the computer.
off to show the status of the computer, its
functions and components.
browser, E-mail program and frequently
used programs. Located at the top of the
keyboard are five buttons. They are
designated as P1, P2, P3, E-mail button
and Web browser button. P1, P2 and P3
launch user-programmable applications; Email and Web browser launch E-mail and
Internet browser applications.
6Chapter 1
Page 15
Front Panel
#IconItemDescription
1SpeakerOutputs sound.
24-in-1 memory reader Reads cards from Smart Media, Memory
34-in-1 status indicator Displays activity of 4-in-1 memory reader.
4Infrared port
Stick, MultiMedia, and Secure Digital cards.
Interfaces with infrared devices (e.g., infra-
red printer, IR-aware computer).
5Bluetooth button
6Bluetooth indicator
7InviLink button
8InviLink indicator
9Latch
Starts Bluetooth functionality.
Indicates that (optional) Bluetooth is
enabled.
Enables or disables wireless connectivity.
Indicates status of wireless communication
Latch for opening and closing the laptop.
NOTE: Only one card can operate at any given time.
Chapter 17
Page 16
Left Panel
#IconItemDescription
1Four (4) USB 2.0 ports Connect to Universal Serial Bus devices
2IEEE 1394 portConnects to IEEE 1394 devices.
3PC Card slotThe slot supports a standard Type II
(e.g., USB mouse, USB camera).
CardBus PC Card.
4PC Card eject button
5Line-in jack
6Microphone jackAccepts input from external microphone.
7Headphone/Speaker/
Line-out jack
Ejects the PC Card from the slot.
Accepts audio line-in devices (e.g., audio
CD player, stereo walkman).
Connects to headphones or other line-out
audio devices (speakers).
8Chapter 1
Page 17
Right Panel
#IconItemDescription
1Slot loading optical
2Optical disc access
3Optical drive eject
4Optical drive
5Power jackConnects to an AC adapter.
drive eject button
indicator
button
emergency eject hole
Press the eject button to remove a disc
from the slot loading optical drive.
LED that indicates when an optical disc is
being read or written.
Press the eject button to remove a disc
from the optical drive.
Used to eject an optical disc when the
computer is turned off.
Chapter 19
Page 18
Rear Panel
#IconItemDescription
1Modem jackConnects to a phone line.
2Network jackConnect to an Ethernet 10/100-based
3Parallel portConnects to a parallel device (e.g., parallel
4External display portConnects to a display device (e.g., external
5S-videoConnects t a television or display device
6Security keylockConnects to a Kensington-compatible
network.
printer).
monitor, LCD projector).
with S-video input.
computer security lock.
10Chapter 1
Page 19
Bottom Panel
#IconItemDescription
1Battery bayHouses the computer’s battery pack.
2Battery release latchUnlatches the battery to remove the battery
3Battery lockLocks the battery in place.
4Mini-PCI slotSlot for adding mini-PCI cards.
5Hard disk protectorProtects the hard disk from accidental
6Hard disk bayHouses the computer’s hard disk (secured
7Memory compartmentHouses th computer’s main memory.
8Cooling fanHelps keep the computer cool.
9Personal identification
slot
pack.
bumps and vibration.
by a screw).
Note: Don’t cover or obstruct the opening
of the fan.
Insert a business card or similar-sized
indentification card to presonalize your
computer.
Chapter 111
Page 20
Indicators
The computer has three easy-to-read status indicators below the display screen. And two on the front of the
computer.
The Power and Battery status indicators are visible even when the display is closed.
IconFunctionDescription
Caps lockLights when Caps Lock is activated.
Num lockLights when Num Lock is activated.
Media ActivityLights when the disc or optical drive is
PowerLights gree when the power is on and
BatteryLights orange when the battery is charging.
activated.
orange when the computer is in standby
mode.
12Chapter 1
Page 21
Using the Keyboard
The full-sized keyboardincludes an embedded numeric keypad, separate cursor keys, two Windows keys and
twelve function keys.
Lock Keys
The keyboard has three lock keys which you can toggle on and off.
Lock KeyDescription
Caps LockWhen Caps Lock is on, all alphabetic characters are
typed in uppercase. Toggle on and off by pressing the
Caps Lock key on the left of the keyboard.
Num lock
(Fn-F11)
Scroll lock
(Fn-F12)
When Num Lock is on, the embedded numeric keypad
can be used. Toggle on and off by pressing the Fn +
F11 keys simultaneously.
When Scroll Lock is on, the screen moves one line up
or down when you press w and y respectively.
Chapter 113
Page 22
Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired AccessNum Lock OnNum Lock Off
Number keys on embedded
keypad
Cursor-control keys on
embedded keypad
Main keyboard keysHold Fn while typing letters
Type numbers in a normal
manner.
Hold j while using
cursor-control keys.
on embedded keypad.
Hold Fn while using cursorcontrol keys.
Type the letters in a normal
manner.
14Chapter 1
Page 23
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
KeyIconDescription
Windows logo
key
Application
key
Start button. Combinations with this key perform
special functions. Below are a few examples:
+ Tab (Activates next taskbar button)
+ E (Explores My Computer)
+ F (Finds Document)
+ M (Minimizes All)
j + Windows logo key + M (Undoes Minimize All)
+ R (Displays the Run... dialog box)
Opens a context menu (same as a right-click).
Chapter 115
Page 24
Hot Keys
Using the Fn key with another key creates a hot key, providing a quick and convenient method for controlling
various functions.
To activate hot keys, first hold down the Fn key. Next, press the second key in the combination. Finally, release
both keys.
Hot KeyIconFunctionDescription
Fn-F1Hot key helpDisplays help on hot keys.
Fn-F2SetupAccesses the computer’s configuration utility.
Fn-F3Power management
scheme toggle
Fn-F4SleepPuts the computer in Sleep mode.
Fn-F5Display toggleSwitches display output between the display screen,
Fn-F6Screen blankTurns the display screen backlight off to save power.
Fn-F7Touchpad toggleTurns the internal touchpad on and off.
Fn-F8Speaker toggleTurns the speakers on and off.
Fn-wVolume upIncreases the speaker volume.
Switches the power management scheme used by the
computer (function available if supported by operating
system).
external monitor (if connected) and both the display
screen and external monitor.
Press any key to return.
16Chapter 1
Page 25
Hot KeyIconFunctionDescription
Fn-yVolume downDecreases the speaker volume.
Fn-xBrightness upIncreases the screen brightness.
Fn-zBrightness downDecreases the screen brightness
Chapter 117
Page 26
The Euro Symbol
If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a
European layout, you can type the Euro symbol on your keyboard.
NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro
symbol to work, the keyboard layout has to be set to United States-International.
To verify the keyboard type in Windows XP, follow the steps below:
1.Click on Start, Control Panel.
2.Double-click on Regional and Language Options.
3.Click on the Language tab and click on Details.
4.Verify that the keyboard layout used for "En English (United States)" is set to United States-International. If not, select and click on ADD; then select United States-International and click on OK.
5.Click on OK.
To type the Euro symbol:
1.Locate the Euro symbol on your keyboard.
2.Open a text editor or word processor.
3.Hold Alt Gr and press the Euro symbol.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
18Chapter 1
Page 27
Launch Keys
Located at the top of keyboard are five buttons. The left-most button is the power button. To the right of the
power button are the four launch keys. They are designated as the mail button, the web browser button, and
two programmable buttons (P1 and P2).
NOTE: To the left of these five launch keys is the wireless communication button. This wireless
communication button works for model with 802.11b wireless LAN only.
Launch KeyDefault application
MailEmail application
Web browserInternet browser application
P1User-programmable
P2User-programmable
E-mail Detection
Click right button at the Launch Manager icon on the taskbar and click on E-mail Detection. In this dialog box,
you have the option to enable disable mail checking, set the time interval for mail checking, etc. If you already
have an email account, you can fill in User Name. Password and POP3 Server in the dialog box. The POP3
Server is the mail server where you get your email.
Chapter 119
Page 28
Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor
responds as you move your finger on the surface of the touchpad. The central location on the palmrest
provides optimal comfort and support.
NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.
Touchpad Basics
The following items teache you how to use the touchpad:
TMove your finger across the touchpad to move the cursor.
TPress the left (1) and right (3) buttons located on the edge of the touchpad to do selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad produces similar results.
TUse the 4-way scroll (2) button (top/bottom/left/and right) to scrolla page up, down, left or right.
This button mimics your cursor pressing on the vertical and horizontal scroll bars of Windows
applications.
FunctionLeft ButtonRight ButtonScroll ButtonTa p
ExecuteClick twice
SelectClick onceTap once
DragClick and hold,
Access context
menu
quickly
then use finger
to drag the
cursor on the
touchpad
Click once
Tap twice (at the same
speed as double-clicking
the mouse button)
Tap twice (at the same
speed as double-clicking
a mouse button) then hold
finger to the touchpad on
the second tap to drag the
cursor
20Chapter 1
Page 29
FunctionLeft ButtonRight ButtonScroll ButtonTa p
ScrollClick and hold
the button in the
desired
direction (up/
down/left/right)
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The
touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.
Tapping too hard will not increase the touchpad’s responsiveness.
Chapter 121
Page 30
Hardware Specifications and Configurations
Processor
ItemSpecification
CPU type
CPU package
CPU core voltage0.9V/1.2V
Core logicVIA K8T800+VIA VT8235CE
AMD Mobile Athlon
packing in 754-pin Lidless PGA
BIOS
ItemSpecification
BIOS vendorPhneoix
BIOS Version
BIOS ROM typeFlash ROM
BIOS ROM size512KB
BIOS packagePLCC
Supported protocolsACPI 1.0b, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284
1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB
2.0, VGA BIOS, CD-ROM bootable, IEEE 1394
BIOS password controlSet by setup manual
TM
64
µ
Second Level Cache
ItemSpecification
Cache controllerBuilt-in CPU
Cache size512KB
1st level cache controlAlways enabled
2st level cache controlAlways enabled
Cache scheme controlFixed in write-back
System Memory
ItemSpecification
Memory controller
Memory size0MB (no on-board memory)
DIMM socket number2 sockets
Supports memory size per socket1024MB
Supports maximum memory size2048MB (by two 1024MB SO-DIMM module)
Supports DIMM typeDDR Synchronous DRAM
Supports DIMM Speed333 MHz
Supports DIMM voltage2.5V
Supports DIMM package200-pin soDIMM
Memory module combinationsYou can install memory modules in any combinations as long as they
AMD Mobile Athlon
match the above specifications.
TM
64 built-in
22Chapter 1
Page 31
DIMM Combinations
Slot 1Slot 2Total Memory
0MB256MB256MB
0MB512MB512MB
0MB1024MB1024MB
256MB256MB512MB
256MB512MB768MB
256MB1024MB1280MB
512MB256MB768MB
512MB512MB1024MB
512MB1024MB1536MB
1024MB256MB1280MB
1024MB512MB1536MB
1024MB1024MB2048MB
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be
reversed.
LAN Interface
ItemSpecification
ChipsetBroadcom BCM5788M
Supports LAN protocol10/100/1000 Mbps
LAN connector typeRJ45
LAN connector locationRear panel
Modem Interface
ItemSpecification
ChipsetSouth bridge/VIA VT8235CE--controller on the main board
International Agere LU 97 Scorpio+CSP1037B--chipset on
modem board itself
Data modem data baud rate (bps)56K
Supports modem protocolV.90/V.92 MDC
Modem connector typeRJ11
Modem connector locationRear panel
Bluetooth-MODEM Interface
ItemSpecification
ChipsetSouth bridge/VIA VT8235CE--controller on the mainboard
CSR BC212615BEN-E4/Agere Scorpio solution--chipset on the
combo module itself
Data throughput200k bps (Blue-tooth)/56K bps (MODEM)
ProtocolBlue-tooth 1.1
InterfaceUSB 1.1+MDC
Connector typeRJ11 (MODEM)
Support voice functionYes/or NO??
Chapter 123
Page 32
Wireless Module 802.11g (optional device)
ItemSpecification
ChipsetBCM4306KFB
Data throughput11M bps
Protocol802.11g
InterfaceMini-PCI type II
Four-in-One Card Reader
ItemSpecification
ChipsetM220V0315
Data throughputUSB 1.1
ProtocolSMC, MS, MMC, and SD
Hard Disc Drive Interface
Item
Vendor &
Model Name
Capacity
(MB)
Physical Layout
Bytes per
sector
Number of
data heads
Number of
disks
Logical
heads
Logical
sectors/track
Logical
cylinders
Spindle
speed
(RPM)
Performance Specifications
Buffer size 8192KB8192KB
InterfaceATA-6ATA-6
Media data
transfer rate
Data transfer
rate
(host~buffer,
Mbytes/s)
DC Power Requirements
Voltage
tolerance
HGST MORAGA
IC25N008ATMR04
8000080000
512512
44
22
1616
6363
16,38316,383
4200 RPM4200 RPM
350Mb/s342Mb/s
100 MB/Sec.100 MB/Sec.
5V(DC) +/- 5%5V(DC) +/- 5%
TOSHIBA PLUTO
MK8025GAS
24Chapter 1
Page 33
DVD Interface
ItemSpecification
Vendor & model nameMKE-825-CQB
Performance SpecificationN/A
Transfer rate (KB/sec)N/A
Data BufferThe UJ-825-CQB drive has a data buffer that is implemented as a ring buffer.
DVD-RAM (2.6G/4.7G), DVD-RW, +R, +RW
CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1
and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge, CDR, CD-RW, Photo CD, Video CD Enhanced Music CD, CD-TEXT
(To load the disc in the drive, it is needed to push the disc manually.)
Release: (a) Electrical Release (Eject Button)
(b) Release by ATAPI command
(c) Emergency Release
Audio Interface
ItemSpecification
Audio ControllerRealtek ALC202
Audio onboard or optionalBuilt-in
Mono or StereoStereo
Resolution20 bit stereo Digital to analog converter
18 bit stereo Analog to Ditial converter
CompatibilityAC97
Mixed sound sourceLine-in, CD
Voice channel8/16-bit, mono/stereo
Sampling rate44,1 KHz (48K byte for AC97 interface)
Internal microphoneYes
Internal speaker / QuantityYes/2
Supports PnP IRQIRQ10
Speakers
ItemSpecification
Number of speaker2
Rating1W, max; 4 ohm
Connector typeHeadphone out, microphone in and line-in
Video Interface
ItemSpecification
Chipset
Package Specifications Package, Size: 708 BGA
®
MOBILITYTM RADEON 9700 (ATI M11P)
ATI
Chapter 125
Page 34
Video Interface
ItemSpecification
Supports ZV (Zoomed Video) portNo
Resolution SupportSupport for fixed resolution displays (e.g. panels) from VGA
Bus Specifications AGP bus support / PCI bus support:
Memory TypeHynix 8MBx32 DDR SDRAM
VGA Ram Size128MB
(640x480) to wide UXGA (1600x1200) resolution
LVDS: support LCD panels up to QXGA (2048x1536) 60Hz
Output rating75W, 19V (18.8V, min to 20V, max), 4A (0A, min to 4A, max)
System Power Management
ACPI modePower Management
Mech. Off (G3)All devices in the system are turned off completely.
28Chapter 1
Page 37
System Power Management
ACPI modePower Management
Soft Off (G2/S5)OS initiated shutdown. All devices in the system are turned off
completely.
Working (G0/S0)Individual devices such as the CPU and hard disk may be power
managed in this state.
Suspend to RAM (S3)CPU set power down
VGA Suspend
PCMCIA Suspend
Audio Power Down
Hard Disk Power Down
CD-ROM Power Down
Super I/O Low Power mode
Save to Disk (S4)Also called Hibernate state. System saves all system states and
data onto the disk prior to power off the whole system.
Power Management
Power Saving ModePhenomenon
Standby Mode
Enter Standby Mode when
1.Standby/Hibernation hot-key is pressed
and system is not ready to enter Hibernation
mode.
2.System standby/ Hibernation timer expires
and system is not ready to enter Hibernation
mode.
Hibernation Mode
Enter Hibernation Mode (suspend to HDD)
when
1.Hibernation hot-key is pressed and
system is ready to enter Hibernation mode
2.System Hibernation timer expires and
system is ready to enter Hibernation mode.
Display Standby Mode
Keyboard, built-in touchpad, and an external
PS/2 pointing device are idle for a specified
period.
Hard Disk Standby Mode
Hard disk is idle within a specified period of
time.
TThe buzzer beeps
TThe Sleep indicator lights up
TAll power shuts off
TThe display shuts off
THard disk drive is in standby mode.
(spindle turned-off)
Environmental Requirements
ItemSpecification
Temperature
Operating
Non-operating
Humidity
Operating20% to 80% RH, non-condensing without diskette
Non-operating20% to 80% RH, non-condensing (Unpacked)
Non-operating20% to 80% RH, non-condensing (Storage package)
Vibration
°C
+5~+35
-20~+65
20% to 80% RH, non-condensing with diskette
°C
Chapter 129
Page 38
Environmental Requirements
ItemSpecification
Operating5~250Hz 0.5Grms, 15mins per axis
Non-operating (unpacked)1.04 Grms, 2-200Hz 15 mins per axis
Non-operating (packed)1.04 Grms, 2-200Hz 15 mins per axis
Mechanical Specification
ItemSpecification
Dimensions330(W) x 272(D) x 31.8(H)mm
Weight6.64lbs (3.01kg) for 15.1”LCD model with battery
I/O PortsOne Card bus type II slot
One RJ-11 jack for 56Kbps fax/modem
One RJ-45 jack for LAN
One DC-in jack for AC adapter
One ECP/EPP compliant 25-pin parallel port
One external 15-pin VGA port
One speaker/headphone/line-out jack
One audio line-in jack
One microphone-in jack
Four USB 2.0 ports
One IEEE 1394 port
One S-video (NTSC/PAL) output port
4-in-1 Card Reader (Manufacture optional)
FIR (Fast Infred) port
100-pin expansion port supporting Acer EasyPort or I/O port replicator
Drive BaysOne
MaterialPlastic
IndicatorsThere are 9 LEDs totally:
Caps lock, Num lock, media activity, power, battery, InviLink, Bluetooth, 4-in-1
status, and optical disc access indicators
Switch
Power
30Chapter 1
Page 39
→
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
Chapter 2
To activate the BIOS Utility, press
on the bottom of screen).
Press m to enter setup. Press <F12> during POST to enter multi-boot menu. In this menu, user can change
boot device without entering BIOS SETUP Utility.
. Info. Main Advanced Security Boot Exit
CPU Type:: Mobile AMD Athlon(tm) 64 Processor 3000+
CPU Speed:
HDD Model Name:
HDD Serial Number:
ATAPI Device:
System BIOS Ver:
VGA BIOS Ver:
KBC Ver:
Serial Number
Asset Tag Number:
Product
Manufacturer Name: Acer
UUID:
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←
2000 MHz
IC25N080ATMR04-0
MRG467K4HAKAKH
MATSHITADVD-RAM UJ-825S
3C14
ATi 008.017M.123.000
1A26
LXT123456704360014EF00
N/A
Ferrari 3400
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Select Menu Enter Select 4Sub-Menu F10 Save and Exit
m during POST (when “Press <F2> to enter Setup” message is prompted
PhoenixBIOS Setup Utility
22 Byte
32 Byte
16 Byte
16 Byte
16 Byte
Chapter 231
Page 40
Navigating the BIOS Utility
There are six menu options: Info., Main, System Devices, Security, Boot, and Exit.
Follow these instructions:
TTo choose a menu, use the cursor left/right keys (zx).
TTo choose a parameter, use the cursor up/down keys ( wy).
TTo change the value of a parameter, press por q.
TA plus sign (+) indicates the item has sub-items. Press e to expand this item.
TPress ^ while you are in any of the menu options to go to the Exit menu.
TIn any menu, you can load default settings by pressing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values.
This menu provides you the information of the system.
32Chapter 2
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Infomation
→
PhoenixBIOS Setup Utility
. Info. Main Advanced Security Boot Exit
CPU Type:: Mobile AMD Athlon(tm) 64 Processor 3000+
CPU Speed:
HDD Model Name:
HDD Serial Number:
ATAPI Device:
System BIOS Ver:
VGA BIOS Ver:
KBC Ver:
Serial Number
Asset Tag Number:
Product
Manufacturer Name: Acer
UUID:
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ←
2000 MHz
IC25N080ATMR04-0
MRG467K4HAKAKH
MATSHITADVD-RAM UJ-825S
3C14
ATi 008.017M.123.000
1A26
LXT123456704360014EF00
N/A
Ferrari 3400
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
22 Byte
32 Byte
16 Byte
16 Byte
16 Byte
Select Menu Enter Select 4Sub-Menu F10 Save and Exit
ParameterDescription
HDD Model NameThis field shows the model name of HDD installed on primary IDE master.
HDD Serial NumberThis field displays the serial number of HDD installed on primary IDE master.
ATAPI DeviceThis field displays the mofel name of devices installed on secondary IDE master. The hard
disk drive or optical drive model name is automatically detected by the system.
ATAPI Serial NumberThis field shows the serial number of devices installed on secondary IDE master.
Serial NumberThis field displays the serial number of this unit.
UUID NumberThis will be visible only when there is an internal LAN device present.
UUID=16bytes in length
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Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.
PhoenixBIOS Setup Utility
Info.
Main
Advanced Security Boot Exit
Item Specific Help
System Time: [14:06:58]
System Date: [09/13/2004]
System Memory: 624 KB
Extended Memory: 522240 KB
Video Memory 128 MB
Shows system base memory size
Shows extended memory size
VGA memory size
<Tab>, <Shift-Tab>, or
<Enter> selects field.
Quiet Boot: [Enabled]
Power on Display: [Auto ]
LCD Auto Dim: [Enabled]
Network Boot:
F12 Boot Menu:
[Enabled]
[Disabled]
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
NOTE: The screen above is for reference only. Actual values may differ.
34Chapter 2
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionFormat/Option
System TimeSets the system time.Format: HH:MM:SS
(hour:minute:second) System Time
System DateSets the system date.Format MM/DD/YYYY (month/day/
year)
System Date
System MemoryThis field reports the memory size of system
base memory. Memory size is fixed to 640KB
Extended MemoryThis field reports the memory size of the
extended memory in the system.
Extended Memory size=Total memory size-1MB
Video MemoryShows the VGA memory size. The default value
is set to 128MB
Quiet BootDetermines if Customer Logo will be displayed or
not; shows Summary Screen is disabled or
enabled.
Enabled: Customer Logo is displayed, and
Summary Screen is disabled.
Disabled: Customer Logo is not displayed, and
Summary Screen is enabled.
Power on displayAuto: During power process, the system will
detect if any display device is connected on
external video port. If any external display device
is connected, the power on display will be in CRT
(or projector) only mode. Otherwise it will be in
LCD only mode.
Both: Simultaneously enable both the integrated
LCD screen and the system’s external video port
(for an external CRT or projector).
LCD Auto DimDetermines if the system will automatically dim
the LCD brightness in order to save power when
AC power is not present.
F12 Boot MenuEnables or disables Boot Menu function during
POST.
Option: Enabled or Disabled
Option:
Auto or Both
Option:
Enabled or Disabled
Option:
Disabled or Enabled
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
because the user is not allowed to control the settings in these cases.
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Advanced
The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.
PhoenixBIOS Setup Utility
Info. Main Advanced Security Boot Exit
Serial port A:
Base I/O address:
Interrupt:
[Enabled]
[3F8]
[IRQ 4]
Infrared Port:
Base I/O address:
Interrupt:
DMA channel
Parallel port:
Mode:
Base I/O address:
Interrupt:
DMA channel
[Enabled]
[2F8]
[IRQ 3]
[DMA1]
[Enabled]
[ECP]
[378]
[IRQ 7]
[DMA3]
Item Specific Help
Configure Infrared Port
using options:
[Disable]
No configuration
[Enabled]
User configuration
[Auto]
BIOS or OS chooses
configuration
(OS Controlled)
Displayed when controlled
by OS
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOptions
Infrared Port (FIR)Enables, disables or auto detects the infrared port.
Parallel PortEnables, disables or auto detects the parallel port.
ModeSets the operation mode of the parallel port.
Base I/O addressSets the I/O address of the parallel port. This
parameter is enabled only if Mode is set to ECP or
Bi-directional. This parameter is enabled only if
Mode is set to ECP.
InterruptSets the interrupt request of the parallel port.
DMA channelSets a DMA channel for the printer to operate in
ECP mode. This parameter is enabled only if Mode
is set to ECP.
Disabled/EnabledDisabled/Auto
Enabled/Disabled/Auto
ECP, EPP, Normal or Bi-directional
378h/278h/3BCH
IRQ7/IRQ5
DMA3/DMA1
36Chapter 2
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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
PhoenixBIOS Setup Utility
Info. Main Advanced Boot
Security
Item Specific Help
Exit
Supervisor Password Is:Clear
User Password Is:Clear
HDD Password Is:
HDD Master ID:
Clear
47874773
Supervisor Password
controls accesses of the
whole setup utility.
Set Supervisor Password
Set User Passord
Set HDD Password
Password on Boot
[Enter]
[Enter]
[Enter]
[Disabled]
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
ParameterDescriptionOption
Supervisor Password isShows the setting of the Supervisor password
User Password isShows the setting of the uer password.
HDD Password isThis feature is available to user when
Supervisor password is set. Password can be
written on HDD only when Supervisor
password or user password is set and
password on HDD is set to enabled.
Supervisor Password is written to HDD only
when Supervisor password is being set. User
password is written to HDD when both
passwords are set. When both Supervisor and
user password are present, both passwords
can unlock the HDD.
HDD Master IDYou can use HDD Master ID and MasterID
program together to remove HDD password.
Note: Remove HDD password SOP wll not be
released in service guide because of security
concern. Please request Remove HDD SOP
via tracking system--http://csd.acer.com.tw
Set Supervisor PasswordPress Enter to set the supervisor password.
When set, this password protects the BIOS
Setup Utility from unauthorized access.
Set User PasswordPress Enter to set the user password. When
set, this password protects the BIOS Setup
Utility from unauthorized access.
Note: The user password may not be set
unless the supervisor password is set. If the
user wishes to have only one password,
please set supervisor password.
Set HDD PasswordPress Enter to set the HDD password. When
set, this password protects the internal hard
disk from unauthorized access.
Password on BootDefines whether a password is required or not
while the events defined in this group
happened. The following sub-options are all
requires the Supervisor password for changes
and should be grayed out if the user password
was used to enter setup.
Clear or Set
Clear or Set
Disabled or Enabled
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
Setting a Password
Follow these steps as you set the user or the supervisor password:
1.Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Supervisor Password box appears:
38Chapter 2
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2.Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.Press e.
After setting the password, the computer sets the User Password parameter to “Set”.
4.If desired, you can opt to enable the Password on boot parameter.
5.When you are done, press u to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
2.Type the current password in the Enter Current Password field and press e.
3.Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4.When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Changing a Password
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
2.Type the current password in the Enter Current Password field and press e.
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3.Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.Press e. After setting the password, the computer sets the User Password parameter to “Set”.
5.If desired, you can enable the Password on boot parameter.
6.When you are done, press u to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
The password setting is complete after the user presses u.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following
message.
40Chapter 2
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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
PhoenixBIOS Setup Utility
Info. Main Advanced Security Exit
+Hard Drive
Floppy Devices
CD-ROM/DVD Drive
Network Boot
Boot
Item Specific Help
+ and - indicate device
categories. Use <Enter> to
expand/collapses.
Boot order is top-down using
only the top device in each
category.
Use <F6> and <F5> to move
highlighted item up and down.
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
Chapter 241
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Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
PhoenixBIOS Setup Utility
Info.Main Advanced Security Boot
Exit Saving Changes
Exit Dicarding Changes
Load Setup Defaults
Discard Changes
Save Changes
Exit System Setup and save
your changes to CMOS.
Exit
Item Specific Help
F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults
Esc Exit ← → Select Menu Enter Select 4Sub-Menu F10 Save and Exit
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving ChangesExit System Setup and save your changes to CMOS.
Exit Discarding ChangesExit utility without saving setup data to CMOS.
Load Setup DefaultLoad default values for all SETUP item.
Discard ChangesLoad previous values from CMOS for all SETUP items.
Save ChangesSave Setup Data to CMOS.
42Chapter 2
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BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
TNew versions of system programs
TNew features or options
TRestore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Phlash.
1.Prepare a bootable diskette.
2.Copy the Phlash utilities to the bootable diskette.
3.Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.
Chapter 243
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44Chapter 2
Page 53
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
TWrist grounding strap and conductive mat for preventing electrostatic discharge
TSmall Philips screwdriver
TPhilips screwdriver
TFlat blade screwdriver
TPlastic flat blade screwdriver
THex wrench (2.5mm)
TTweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.
Chapter 3
Chapter 345
Page 54
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.Turn off the power to the system and all peripherals.
2.Unplug the AC adapter and all power and signal cables from the system.
3.Remove the battery pack.
NOTE: Ferrari 3200 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may
need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.
46Chapter 3
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Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence
and instructs you on the components that need to be removed during servicing. For example, if you want to
remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in
that order.
Start
Battery
Hx2
HDD DoorMiddle CoverODD Module
HDD Module
Touchpad
Hx2
Dimm Door
Memory
Cable (FFC)
Logic Upper
Assembly
Touchpad
Shielding
Touchpad
Board
Touchpad
Holder
Touchpad
Qx4
Hx4
Keyboard
Hx2
Mx3
CPU
LCD Module
Dimm
Ox4
Sx4
Main Unit
Assembly
Front Bezel
Sx19
Hx2
Ux3
HDD
Bracket
Logic Lower
Assembly
Ax4
Hx1
Hx1
Main Board
4-in-1 Card
Rearder
Hx3
Function Key
Board
Dx3
Modem/
Bluetooth
Combo Card
Cx4
Hx2
Smart Card
Reader
Hx2
PCI Door
Wireless LAN
Card
Fx2
ODD BoardODD Bracket
Fx2
Thermal
Module
Ex4Tx2
ODD
Hx1
Top Cover
Shielding
Antenna LineModem Cable
Chapter 347
Page 56
LCD Module
6 LCD
Cushions
Jx6
LCD Bezel
LCD Inverter
Hx4
Hx4
LCD
LCD Coaxial
Cable
Screw List
ItemDescription
ANUT-I/O
BSCREW M1.6X4.0-I-NI-NYLOK
CSCREW M2.0X2.5-I-NI-NYLOK
DSCREW M2.0X3.0-I-NI-NYLOK
ESCREW M2.0X3.5-I-NI-NYLOK
FSCREW M2.0X5-I-NI-NYLOK
GSCREW M2.5X3-I-NI-NYLOK
HSCREW M2.5X4.0-B-NI-NYLOK
ISCREW M2.5X4-I-NYLOK
JSCREW M2.5X5.0-I-NI-NYLOK
KSCREW M2.5X5.5-P-NI-NYLOK
LCD
Assembly
Dx4
LCD Brackets
Wireless
Antenna
LCD Panel
Hx2
LCD Latch Kit
Bracket
Dx1
LCD Latch Kit
48Chapter 3
Page 57
ItemDescription
LSCREW M2.5X0.45+7I-NYLOK
MSCREW M1.7X3.5-I-BZN
NSCREW M2X3-I-BNI-NYLOK
OSCREW M2.0X5.0-I-BNI-NYLOK
PSCREW M2.0X6.0-I-NI-NYLOK
QSCREW M2.5X2-I-NI-NYLOK
RSCREW M2.5X4-I-BNI
SSCREW M2.5X7
TSCREW M3.0X3.5
USCREW M2.5X5 (BLACK)
Chapter 349
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Removing the Battery Pack
1.Release the battery lock.
2.Slide the battery latch then remove the battery.
50Chapter 3
Page 59
Removing the Optical Module/HDD Module/Wireless Lan Card and LCD
module
Removing the Optical Module
1.Slide the optical disk drive latch.
2.Remove the ODD module.
Removing the HDD Module
1.Remove the two screws holding the HDD cover.
2.Remove the HDD cover.
3.Remove the HDD module.
Removing the Wireless LAN Card
1.Remove the screw that secures the PCI door then remove the PCI door.
2.Disconnect the right and the left wireless antenna.
3.Pop out the wireless LAN card then remove it.
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Removing the LCD Module
1.Remove the four screws that secures the middle cover; two one each side.
2.Detach middle cover with the assistance of a plastic flat head screw driver.
3.Disconnect the LCD cable then take out the cable from the upper case.
4.Disconnect the left wireless LAN antenna line. Then take out the antenna from the upper case with a
tweezers.
5.Unscrew the four screws holding the LCD hinges; two on each side.
6.Then remove the entire LCD module.
52Chapter 3
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Disassembling the Main Unit
Remove the function key board and the keyboard
1.Take the wireless antenna out of the hook on the function key board.
2.Disconnect function key board connector
3.Unscrew the three screws holding the function key board.
4.Remove the three screws that secure the keyboard.
5.Turn over the unit and remove the two screws as the picture shows.
6.Turn over the keyboard. Disconnect the keyboard FFC then remove the keyboard.
Separate the main unit into the logic upper and the logic lower assembly
1.Remove the three screws on the rear panel.
2.Unscrew the 19 screws on the bottom panel.
3.Detach the front bezel from the main unit.
4.Remove the two screws. Then take the right and the left antenna off the main unit.
5.Disconnect the touchpad cable.
6.Pull out the right and the left wireless LAN antenna, then detach the logic upper assembly from the logic
lower assembly.
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Disassembling the logic upper assembly
1.Take out the touchpad cable from the small hook on touchpad holder.
2.Remove the four screws holding the touchpad shielding and the touchpad board.
3.Disconnect the touchpad FFC from the touchpad board.
4.Remove the touchpad board.
5.Remove the wireless and bluetooth button off the touchpad board.
6.Remove the four screws that fasten the touchpad holder.
7.Remove the touchpad off the logic upper assembly.
8.Disconnect touchpad FFC.
54Chapter 3
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Disassembling the logic lower assembly
1.In order to take out the main board from the upper case, first remove the four screws that fasten the top
cover shielding.
2.Remove the three screws holding the 4-in-1 card reader, then remove it.
3.Unscrew the four screws that secure the thermal module.
4.Disconnect the fan connector then remove the thermal module.
5.Remove one screw that secures the main board as picture shows.
6.Remove another screw that fastens the main board.
7.Take out the bluetooth antenna.
8.Disconnect the speaker set cable.
9.To remove the main board from the lower case assembly, first press the PCMCIA card button.
10. Then take the main board off the lower case assembly.
11. Unscrew the two screws that fasten the HDD bracket.
12. Remove one screw holding the top cover shielding.
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13. Disconnect the microphone cable. Then remove the top cover shielding.
14. Use a hex wrench (2.5mm) to turn the CPU lock counter clock-wise. Then remove the CPU.
15. Put the CPU back to the socket then use a hex wrench (2.5mm) to fasten the CPU lock as shown.
16. Pop out the memory then remove it.
17. Unscrew the two screws that secure the modem/bluetooth combo card. Remove the modem/bluetooth
combo card then disconnect the connector.
18. Disconnect the bluetooth antenna and the modem cable.
19. Disconnect the smart card reader FPC.
20. Unscrew the two screws holding the smart card reader then remove it.
56Chapter 3
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Disassembling the LCD Module
1.Remove the six screw pad and the six screws.
2.Detach the LCD bezel carefully.
3.Disconnect LCD inverter.
4.Remove the two screws holding the LCD to LCD panel.
5.Then remove the LCD.
6.Remove the four screws that fasten the right and the left LCD brackets. Then remove the right and the left
LCD brackets.
7.Tear off the electric conductive tape that fastens the LCD coaxial cable.
8.Tear off another electric conductive tape that fastens the LCD coaxial cable.
9.Disconnect the LCD coaxial cable.
.
10. Detach the wireless antenna from the LCD panel.
11. Remove the two screws holding the LCD latch kit.
12. Remove the LCD latch kit bracket.
Chapter 357
Page 66
13. Unhook the spring.
14. Remove the screw that fastens the LCD latch kit.
15. Then remove the LCD latch kit.
58Chapter 3
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Disassembling the External Modules
Disassembling the HDD Module
1.Remove the four screws holding the HDD bracket; two on each side.
2.Take out the HDD from the HDD bracket.
Disassembling the Optical Drive Module
1.Remove the two screws holding the ODD bracket.
2.Remove another screw as the picture shows.
3.Then remove the last two screws on the back side of the ODD module.
4.Slide the ODD from the ODD bracket.
5.Then remove the optical bracket.
6.In order to open the ODD, use an uncurved pin to press the emergency eject hole.
7.Remove the three screws that fasten the ODD door.
8.Then detach the ODD door.
Chapter 359
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60Chapter 3
Page 69
Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified
options can give false errors and invalid system responses.
1.Duplicate symptom and obtain the failing symptoms in as much detail as possible.
2.Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic
test or by repeating the same operation.
3.Disassemble and assemble the unit without any power sources.
4.If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You
can check the following:
power cords are properly connected and secured;
there are no obvious shorts or opens;
there are no obviously burned or heated components;
all components appear normal.
5.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)Go To
Power failure. (The power indicator does not go
on or stay on.)
POST does not complete. No beep or error
codes are indicated.
POST detects an error and displayed messages
on screen.
Other symptoms (i.e. LCD display problems or
others).
Symptoms cannot be re-created (intermittent
problems).
“Power System Check” on page 63.
“Power-On Self-Test (POST) Error Message” on
page 65
“Undetermined Problems” on page 77
“Error Message List” on page 66
“Power-On Self-Test (POST) Error Message” on
page 65
Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) Error Message” on
page 65
“Intermittent Problems” on page 76
“Undetermined Problems” on page 77
Chapter 461
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System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is
required.
NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.
Do the following to select the test device.
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if FDD Test is passed as the program runs to FDD Test.
3.Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.Reconnect the external diskette drive/DVD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3.Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.Reconnect the external diskette drive/CD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
non-defective FRU:
1.Reconnect the keyboard cables.
2.Replace the keyboard.
3.Replace the main board.
The following auxiliary input devices are supported by this computer:
TNumeric keypad
TExternal keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
62Chapter 4
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Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.
2.Go to the diagnostic memory in the test items.
3.Press F2 in the test items.
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.Remove the battery pack.
2.Connect the power adapter and check that power is supplied.
3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
T“Check the Battery Pack” on page 64
Chapter 463
Page 72
Check the Battery Pack
To check the battery pack, do the following:
From Software:
1.Check out the Power Management in control Panel
2.In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.Repeat the steps 1 and 2, for both battery and adapter.
4.This helps you identify first the problem is on recharging or discharging.
From Hardware:
1.Power off the computer.
2.Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure
3.If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touchpad check
If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver.
2.Run utility with the PS/2 mouse function and check if the mouse is working.
3.If the the PS/2 mouse does not work, then check if the main board to switch board FPC is connected O.K.
4.If the main board to switch board FPC is connected well, then check if the FCC on touch pad PCB
connects properly.
5.If the FFC on touch pad PCB connects properly, then check if LS851 JP1 Pin6=5V are pulese. If yes, then
replace switch board. If no, then go to next step.
6.Replace touch pad PCB.
7.If the touch pad still does not work, then replace FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
64Chapter 4
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Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is
listed first.
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not listed, see “Undetermined Problems” on page 77.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
by function.
NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
way it has been configured.
NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
Setup and install Setup defaults or correct the error.
Chapter 465
Page 74
Index of Error Messages
Error Message List
Error MessagesFRU/Action in Sequence
Struck KeySee ““Keyboard or Auxiliary Input Device Check” on page 62
System CMOS checksum bad - Default
configuration used
Real time clock errorRTC battery
Previous boot incomplete - Default configuration
used
Invalid System Configuration Data“Load Default Settings” in BIOS Setup Utility.
Operating system not foundEnter Setup and see if fixed disk and drive A are properly identified.
RTC battery
Run BIOS Setup Utility to reconfigure system, then reboot system.
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
Main board
“Load Default Settings” in BIOS Setup Utility.
RTC batter
Main baord.
Main board.
Dikette drive
Hard disk drive
Main board.
66Chapter 4
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Error Message List
No beep Error MessagesFRU/Action in Sequence
Power-on indicator turns off and LCD is blank.Power source (battery pack and power adapter.) See “Power
System Check” on page 63
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
Main board.
Power-on indicator turns on and LCD is blank.Power source (battery pack and power adapter.) See “Power
System Check” on page 63
Reconnect the LCD connector
Hard disk drive
LCD cable
LCD inverter
LCD
Main board
Power-on indicator turns on and LCD is blank.
But you can see POST on an external CRT.
Power-on indicator turns on and a blinking cursor
shown on LCD during POST.
Reconnect the LCD connectors.
LCD cable
LCD inverter
LCD
Main board
Ensure every connector is connected tightly and correctly.
Main board
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POST Codes
CodeBeepsPOST Routine Description
02hVerify Real Mode
03hDisable Non-Maskable Interrupt (NMI)
04hGet CPU type
06hInitialize system hardware
08hInitialize chipset with initial POST values
09hSet IN POST flag
0AhInitialize CPU registers
0BhEnable CPU cache
0ChInitialize caches to initial POST values
0EhInitialize I/O component
0FhInitialize the local bus IDE
10hInitialize Power Management
11hLoad alternate registers with initial POST
values
12hRestore CPU control word during warm boot
13hInitialize PCI Bus Mastering devices
14hInitialize keyboard controller
16h1-2-2-3BIOS ROM checksum
17hInitialize cache before memory autosize
18h8254 timer initialization
1Ah8237 DMA controller initialization
1ChReset Programmable Interrupt Controller
20h1-3-1-1Test DRAM refresh
22h1-3-1-3Test 8742 Keyboard Controller
24hSet ES segment register to 4 GB
26hEnable A20 line
28hAutosize DRAM
29hInitialize POST Memory Manager
2AhClear 215 KB base RAM
2Ch1-3-4-1RAM failure on address line xxxx
2Eh1-3-4-3RAM failure on data bits xxxx of low byte of
memory bus
2FhEnable cache before system BIOS shadow
30h1-4-1-1RAM failure on data bits xxxx of high byte of
32hTest CPU bus-clock frequency
33hInitialize Phoenix Dispatch Manager
36hWarm start shut down
38hShadow system BIOS ROM
3AhAutosize cache
3ChAdvanced configuration of chipset registers
3DhLoad alternate registers with CMOS values
42hInitialize interrupt vectors
45hPOST device initialization
46h2-1-2-3Check ROM copyright notice
memory bus
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CodeBeepsPOST Routine Description
48hCheck video configuration against CMOS
49hInitialize PCI bus and devices
4AhInitialize all video adapters in system
4BhQuietBoot start (optional)
4ChShadow video BIOS ROM
4EhDisplay BIOS copyright notice
50hDisplay CPU type and speed
51hInitialize EISA board
52hTest keyboard
54hSet key click if enabled
58h2-2-3-1Test for unexpected interrupts
59hInitialize POST display service
5AhDisplay prompt “Press F2 to enter SETUP”
5BhDisable CPU cache
5ChTest RAM between 512 and 640 KB
60hTest extended memory
62hTest extended memory address lines
64hJump to User Patch1
66hConfigure advanced cache registers
67hInitialize Multi Processor APIC
68hEnable external and CPU caches
69hSetup System Management Mode (SMM) area
6AhDisplay external L2 cache size
6BhLoad custom defaults (optional)
6ChDisplay shadow-area message
6EhDisplay possible high address for UMB
70hDisplay error messages
72hCheck for configuration errors
76hCheck for keyboard errors
7ChSet up hardware interrupt vectors
7EhInitialize coprocessor if present
80hDisable onboard Super I/O ports and IRQs
81hLate POST device initialization
82hDetect and install external RS232 ports
83hConfigure non-MCD IDE controllers
84hDetect and install external parallel ports
85hInitialize PC-compatible PnP ISA devices
86hRe-initialize onboard I/O ports
87hConfigure Motherboard Configurable Devices
88hInitialize BIOS Area
89hEnable Non-Maskable Interrupts (NMIs)
8AhInitialize Extended BIOS Data Area
8BhTest and initialize PS/2 mouse
8ChInitialize floppy controller
recovery
(optional)
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CodeBeepsPOST Routine Description
8FhDetermine number of ATA drives (optional)
90hInitialize hard-disk controllers
91hInitialize local-bus hard-disk controllers
92hJump to UserPatch2
93hBuild MPTABLE for multi-processor boards
95hInstall CD ROM for boot
96hClear huge ES segment register
97hFixup Multi Processor table
98h1-2Search for option ROMs. One long, two short
beeps on checksum failure.
99hCheck for SMART drive (optional)
9AhShadow option ROMs
9ChSet up Power Management
9DhInitialize security engine (optional)
9EhEnable hardware interrupts
9FhDetermine number of ATA and SCSI drives
A0hSet time of day
A2hCheck key lock
A4hInitialize Typematic rate
A8hErase F2 prompt
AAhScan for F2 key stroke
AChEnter SETUP
AEhClear Boot flag
B0hCheck for errors
B2hPOST done- prepare to boot operating system
B4h1One short beep before boot
B5hTerminate QuietBoot (optional)
B6hCheck password (optional)
B9hPrepare Boot
BAhInitialize DMI parameters
BBhInitialize PnP Option ROMs
BChClear parity checkers
BDhDisplay MultiBoot menu
BEhClear screen (optional)
BFhCheck virus and backup reminders
C0hTry to boot with INT 19
C1hInitialize POST Error Manager (PEM)
C2hInitialize error logging
C3hInitialize error display function
C4hInitialize system error handler
C5hPnPnd dual CMOS (optional)
C6hInitialize notebook docking (optional)
C7hInitialize notebook docking late
C8hForce check (optional)
C9hExtended checksum (optional)
D2hUnknown interrupt
70Chapter 4
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CodeBeepsFor Boot Block in Flash ROM
E0hInitialize the chipset
E1hInitialize the bridge
E2hInitialize the CPU
E3hInitialize the system timer
E4hInitialize system I/O
E5hCheck force recovery boot
E6hChecksum BIOS ROM
E7hGo to BIOS
E8hSet Huge Segment
E9hInitialize Multi Processor
EAhInitialize OEM special code
EBhInitialize PIC and DMA
EChInitialize Memory type
EDhInitialize Memory size
EEhShadow Boot Block
EFhSystem memory test
F0hInitialize interrupt vectors
F1hInitialize Run Time Clock
F2hInitialize video
F3hInitialize System Management Mode
F4h1Output one beep before boot
F5hBoot to Mini DOS
F6hClear Huge Segment
F7hBoot to Full DOS
Chapter 471
Page 80
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesn't workFirst, plug a monitor to CRT port. Next, enter BIOS utility to running
“Load Default Settings” then reboot the system.
Reconnect the LCD connectors.
Keyboard (if the brightness function key doesn't work).
LCD cable
LCD inverter
LCD
Main board
LCD is too dark
LCD brightness cannot be adjusted
Unreadable LCD screen
Missing pels in characters
Abnormal screen
Wrong color displayed
LCD has extra horizontal or vertical lines
displayed.
Enter BIOS Utility to execute “Load Setup Default Settings”, then
reboot system.
Reconnect the LCD connectors.
Keyboard (if the brightness function key doesn't work).
LCD cable
LCD inverter
LCD
Main board
Reconnect the LCD cable
LCD cable
LCD
Main board
Indicator-Related Symptoms
Symptom / ErrorAction in Sequence
Indicator incorrectly remains off or on, but system
runs correctly
HDD/CD-ROM active indicators cannot workHDD/CD-ROM drive
Main board
Device driver
Main board
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Power shuts down during operationPower source (battery pack and power adapter). See “Power
System Check” on page 63.
Battery pack
AC adapter
See if the thermal module is overheat (Heat sink or fan).
Main board
The system cannot power-on.Power source (battery pack and power adapter). See “Power
The system cannot power-off.In Windows XP operating system, hold and press the power switch
System Check” on page 63.
Battery pack
Power adapter
CPU
Main board
for more than 4 seconds. If the system can power off, then the main
board is OK. Verify OS in the HDD.
Main board
72Chapter 4
Page 81
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Battery can’t be charged or dischargedSee “Check the Battery Pack” on page 64.
Battery pack
Main board
System hang during POSTODD/HDD/FDD/RAM module
Main board
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly
Main board
PCMCIA slot pin is damaged.PCMCIA slot assembly
PC Card cannot be inserted or ejectedCheck if the PCMCIA slot is blocked
Main board
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from
actual size.
System can power on, but you hear two long
beeps: “B--, B--” and the LCD is blank.
Enter BIOS Setup Utility to execute “Load Default Settings” then
reboot system.
RAM module
Main board
Check BIOS revision
Reinsert DIMM
DIMM
Main board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no sound
comes from the computer.
Internal speakers make noise or emit no sound.Speaker
Microphone cannot workAudio driver
OS volume control
Audio driver
Speaker
Main board
Main board
Volume control in Windows XP
Main board
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system will not enter hibernation modePower option in Windows XP
Hard disk drive
Main board
The system doesn’t enter standby mode after
closing the lid of the portable computer.
Driver of Power Option Properties
Lid close switch in upper case
Main board
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Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system doesn't resume from hibernation/
standby mode.
The system doesn't resume from standby mode
after opening the lid of the portable computer.
Battery fuel gauge in Windows doesn’t go higher
than 90%.
System hangs intermittently.Reconnect hard disk/CD-ROM drives.
Connect AC adapter then check if the system resumes from
Standby/Hibernation mode.
Check if the battery is low.
Hard disk drive
Main board
LCD cover switch
Main board
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
Main board
Main board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the
installed devices.
External display does not work correctly.Press Fn+F5, LCD/CRT/Both display switching
USB does not work correctlyMain board
Print problems.Enter BIOS Setup Utility to execute “Load Default Settings” then
Parallel port device problemsEnter BIOS Setup Utility to execute “Load Default Settings” then
Enter BIOS Setup Utility to execute “Load Setup defaults”, then
reboot system.
Reconnect hard disk/CD-ROM drives/FDD or other peripherals.
Main board
Keyboard
Main board
reboot the system.
Run printer self-test.
Printer driver
Printer cable
Printer
Main board
reboot the system.
Device driver
Device cable
Device
Main board
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not work.Reconnect the keyboard cable.
Keyboard
Main board
Touchpad does not work.Reconnect touchpad cable.
Touchpad board
Main board
74Chapter 4
Page 83
Modem/LAN-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly.Phone cable
Driver
Reconnect the Internal modem cable to the main board tightly.
Main board
Internal LAN does not work correctlyLan cable
Driver
Main board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 77.
Chapter 475
Page 84
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
76Chapter 4
Page 85
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power
System Check” on page 63):
1.Power-off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
TNon-Acer devices
TPrinter, mouse, and other external devices
TBattery pack
THard disk drive
TDIMM
TPC Cards
4.Power-on the computer.
5.Determine if the problem has changed.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
TSystem board
TLCD assembly
Chapter 477
Page 86
How to Build NAPP Master Hard Disc Drive
CD to Disk Recovery
1.Prepare NAPP CD, Recovery CD and System CD.
2.Put NAPP CD into the optical drive. Then boot up the system.
3.The system will ask you if you want to build NAPP Master HDD. Please press any key to continue.
4.NAPP CD will start to preload the system, please click [Y].
5.Select CD to Disk Revocery.
78Chapter 4
Page 87
6.Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have
to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till
you finish all Recovery CDs.
After you place the Recovery CD to the optical drive, you will see the display below.
Chapter 479
Page 88
7.Then insert the System CD to the optical drive.
8.You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.
80Chapter 4
Page 89
Disk to Disk Recovery
1.Prepare NAPP CD, Recovery CD and System CD.
2.Put NAPP CD into the optical drive. Then boot up the system.
3.The system will ask you if you want to build NAPP Master HDD. Please press any key to continue.
4.NAPP CD will start to preload the system, please click [Y].
Chapter 481
Page 90
5.Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery.
NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system.
6.Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have
to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till
you finish all Recovery CDs.
82Chapter 4
Page 91
After you place the Recovery CD to the optical drive, you will see the display below.
7.Then insert the System CD to the optical drive.
Chapter 483
Page 92
8.You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive.
84Chapter 4
Page 93
Jumper and Connector Locations
Top Vi ew
Chapter 5
18
17
16
3
2
1
15
4
14
56
10
11
12
13
7
9
8
1U4CPU socket10CN15DIMM Socket
2CN1S-video port11CN17Optical drive connector
3CN4CRT12CN19Keyboard connector
4CN3Printer port13CN20Main battery connector
5CN30EazyPort connector14U14FIR
6CN2RJ4515CN21HDD connector
7CN2RJ1116CON1PCMCIA slot
8CN6Power jack17CN16IEEE 1394 port
9CN8LCD connector18CN9,
CN11,
CN13,
CN14
Chapter 585
Four USB ports (from top to
bottom)
Page 94
Bottom View
1
2
3
5
4
1CN26Line-in connector
2CN28Microphone-in connector
3CN29Line-out connector
4CN27Mini PCI connector
5CN25DIMM socket
86Chapter 5
Page 95
Chapter 6
FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Ferrari 3400 series
products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise
Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use
the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
return it.
NOTE: Exploded diagram is not ready as service CD released. We will update the service guide to CSD
website, please download the exploded diagram from the website if you need the files