Aastra Telecom SIP, IP User Manual

SIP IP
PHONE
RELEASE # 1.0
ADMINISTRATOR
GUIDE
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use.
While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.
Copyright 2005 Aastra Telecom. www.aastra.com All Rights Reserved.
Overview.......................................1
General Requirements................1
About this Guide..........................1
Methods of Installation................2
480i IP Phone Set up ...................2
The 480i’s Options List
Administrator Level Options ......3
Network: ....................................3
SIP Settings:..............................4
Phone Status:............................4
The Aastra 480i Web Client ......5
480i IP Phone Configuration.......6
Network.......................................6
Turn DHCP On or Off ................6
Manually Configure
Network Settings ...................6
TFTP Server Settings..................7
SIP settings.................................7
Setting Parameters through
Configuration Files......................9
Setting Parameters —
Network Settings......................9
Setting Parameters —
Time Server Settings..............11
Setting Parameters —
SIP Authentication .................14
Setting Parameters —
Softkey Settings
Firmware Upgrade .....................20
Updating your Phone Through
the Options List....................20
Updating your Phone Through
the Web Client.....................20
Troubleshooting.........................22
Table of Contents
..............3
......................18
Table of Contents
Appendix A: Configuring the
480i at the Asterisk IP PBX...24
Appendix B: Sample
Configuration Files ................26
Appendix C: TFTP Server
Set-up......................................36
Limited Warranty........................37
i
Overview
This SIP 480i IP phone
Administration Guide
information on the basic network setup that is required for the SIP 480i IP phone. It also includes details on the functioning and conÞguration of the 480i phone.
General Requirements
Overview
• A SIP based IP PBX system or network installed and running with a number created for the new 480i phone.
• SIP standard "RFC 3261"
• Access to a Trivial File Transfer Protocol (TFTP) server.
• 802.3 Ethernet/Fast Ethernet LAN.
• Category 5/5e straight through cabling.
• Power over Ethernet (PoE) power supply (optional accessory – necessary only if no inline power is provided on the network).
provides
About this Guide
This guide targets network administrators, system administrators, developers and partners who need to understand how to install the 480i on a SIP network. This guide contains information that is at a technical level more suitable for system or network administrators. Prior knowledge of IP Telephony concepts is recommended.
This guide complements the
Aastra 480i Installation Guide and the Aastra SIP 480i IP Phone User Guide
Aastra 480i Installation Guide
• contains installation and set-up instructions, information on gen­eral features and functions, and basic options list customization. Included with the phone.
Aastra SIP 480i IP Phone Administration Guide
how to set the phone up on the network, as well as advanced conÞguration instructions for the 480i. This guide contains information that is at a technical level more suitable for a system or network administrator.
Aastra SIP 480i IP Phone User Guide
commonly used features and functions for an end user.
– explains the most
– explains
.
1
Model 480i SIP Admin Guide
Methods of Installation
The Þrmware set up and installation for the 480i can be done through the Options List available directly from the phone or through the
Web Client
480i is initialized for the Þrst time, DHCP is enabled by default. The DHCP server passes information to the 480i so that it can conÞgure itself for subsequent IP PBX addresses and normal runtime operations.
The following considerations must be made before connecting the 480i phone to the network:
• If you are planning on using Dynamic IP addresses, make sure a DHCP server is running on your network.
• If you are not planning on using Dynamic IP addresses, refer to the section “
IP Phone
IP address manually.
• Make sure a TFTP server is set up on your network and can accept connections anonymously.
• Every PBX system that interacts with the 480i phones requires adherence to the SIP Standard.
To Þnd out how to hook up the cabling to your 480i phone, please refer to the
Guide
web interface. When the
ConÞguring the 480i
” on how to set up an
Aastra 480i Installation
.
Aastra 480i
480i IP Phone Set up
When the 480i is Þrst plugged in or reset it will automatically download any Þrmware updates for the phone. The binary and conÞguration Þles that are required for the 480i are: “Þrmware.st”, “aastra.cfg” and “<mac>.cfg”. The settings of the 480i phone, as well as the softkeys and the line keys, can be conÞgured through the conÞguration Þles. Please refer to Appendix A for details on the parameters that can be set for the 480i phone. Please refer to Appendix B for sample conÞguration Þles with all the basic parameters that need to be set in order to register the IP phone at the PBX.
The following steps illustrate a typical 480i phone setup:
1. If DHCP is disabled, manually
enter the TFTP server’s IP address. For details on how to set the TFTP server setting for the 480i, please refer to the section “
ConÞguring the 480i IP Phone ”.
2. Copy the Þrmware Þle
Þrmware.st” to the root directory of the TFTP server. This Þrmware Þle is downloaded only when it is different than the one the phone is currently using.
3. Copy the Aastra conÞguration
Þle “aastra.cfg” and “<mac>.cfg” Þle to the root directory of the
TFTP server.
Note: <mac> represents the actual MAC
address of your phone which must be input ie 00085D030996.cfg
Methods of Installation
Model 480i SIP Admin Guide 2
r
s
4
3
The 480i’s Options List
1. Press the £ button on the
phone to enter the options list
2. Use the
through the list of options
3. Press the
button or press the number corresponding to the option to select an option
4. Use the softkeys to change a
selected option
5. Press the
time to save the change and exit the current option
6. Press the
button or the any time to exit without saving the changes
Administrator Level Options
480i IP Phone Set up
Some options in the phone’s options list are considered administrator level options and require the administrator user name and password. When attempting to access administrator level options, the phone will prompt for the administrator password before allowing access. The default password for the administrator is “22222”. For all other phone options, please refer to the
The administrator level options in the phone’s Options List are:
•“ 8.Network
•“ 9.SIP Settings
•“ 4.Factory Default under option “
and
Show softkey, the
Done softkey at any
Cancel softkey, the
Aastra 480i Installation Guide .
to scroll
k button at
” found
10.Phone Status
Network:
If DHCP is enabled, all the Network settings are automatically conÞgured. The 480i’s Þrmware allows the network settings to be manually entered, if for any reason the phone cannot populate any of the settings with DHCP enabled. If DHCP is disabled the following network settings can be conÞgured manually:
1. DHCP
This turns DHCP on or off. IP Address, Subnet Mask and Gateway options are automatically populated and are read-only when DHCP is used. DHCP is used by default.
2. IP Address
This is the phone’s IP address. To assign a static IP address to the phone, disable DHCP.
3. Subnet Mask
To assign your own subnet mask to the phone, disable DHCP.
4. Gateway
To assign your own gateway IP address, disable DHCP.
5. DNS
To assign your own DNS addresses, disable DHCP.
6. TFTP Server
This is the TFTP server’s IP address.
3
Model 480i SIP Admin Guide
SIP Settings:
If you have a proxy server or have a SIP registrar present at a different location than the PBX server, the following settings may need to be changed:
1. Proxy IP
This is the IP address of the proxy server.
2. Proxy Port
This is the SIP proxy server’s port number. By default this number is set to 5060.
3. Registrar IP
This is the IP address of the SIP registrar.
4. Registrar Port
SIP registrar’s port number. By default this is set to 5060.
5. User Name
This is used in the name Þeld of the SIP URI for the 480i phone and for registering the 480i at the registrar.
6. Display Name
This is used in the display name Þeld of the From SIP header Þeld. Some IP PBX systems use this as the caller’s ID and some may overwrite this with the string that is set at the PBX system.
7. Auth Name
The authorization name that will be used in the username Þeld of the Authorization header Þeld of the SIP REGISTER request.
8. Password
The password that is used to register at the registrar.
Phone Status:
The following options display the phone’s status or allow you to power cycle the phone or reset the phone to its factory default settings.
1. Network Status
This shows the network status of the two Ethernet ports at the back of the phone. You can also view the phone’s IP and MAC addresses.
IP Addr Shows the IP address of the phone
MAC Addr The MAC or the hardware address of the 480i’s Ethernet card
2. Firmware Version
This option displays information about the Þrmware that is currently installed on the 480i.
3. Reset Phone
This option lets you reboot the phone. A reset may be necessary when:
• There is a change in your network, OR
• To re-load the conÞguration information modiÞed through the conÞguration Þles to the phone, OR
• If the settings for the 480i on the IP PBX system had been modiÞed.
4. Factory Default
This option lets you reset the phone back to the factory default settings, including the network settings. Performing this operation will result in losing all user modiÞed settings.
Note: For information on other settings
in the options list of the phone, please refer to the Aastra 480i Installation Guide provided with the 480i.
480i IP Phone Set up
Model 480i SIP Admin Guide 4
The Aastra 480i Web Client
To access the Aastra 480i Web Client, open your web browser (supports Internet Explorer and Gecko engine based browsers like Firefox, Mozilla or Netscape) and enter the phone’s IP address into the address Þeld, starting with the web preÞx “http://”.
480i IP Phone Set up
In the side menu of the Aastra 480i Web Client, there are three main
categories: Status, User and Admin.
• The STATUS category contains read only status information for sub-categories Network, Hard­ware and Firmware.
• The USER category contains user conÞgurable sub-categories Reset and Password. This section is accessed through the user level or the administrator level user name and password. For more information, refer to the Aastra SIP 480i IP Phone User Guide.
• The ADMIN category contains administrator only conÞgurable sub-categories: Network, Firmware and SIP Settings. This section is accessed through the admin level user name and password. You will be prompted for this information when one of these options is selected. For more information, refer to the section “480i IP Phone Con- Þguration” of this document
The default for the administrator user name is “admin” and the password is “22222”. For a user, the default user name is “user” and the password Þeld is left blank. The user level password can be changed using the web client.
5 Model 480i SIP Admin Guide
480i IP Phone Configuration
The Network and SIP options within the 480i phone can be conÞgured from the phone or from the Aastra 480i Web Client web interface. Administrator level options are password protected in both the phone and the web interface.
Network
DHCP automatically sends the IP address, Subnet Mask and Gateway network (also DNS and FTP Server) information to the 480i phone during initialization when the phone is Þrst powered up or reset. By default, the DHCP setting is enabled. The network settings cannot be changed when DHCP is used, so DHCP must be set to “Off” in order to manually change these settings.
Turn DHCP On or Off
From the 480i Phone:
1. Press the £ button to
enter the Options List.
2. Select option 8. Network.
3. Enter the administrator’s
password. The default password is 22222.
4. Press the Enter softkey.
5. Select option 1. DHCP.
6. Press the Change softkey to
indicate whether DHCP should be used or not.
7. Press Done to save the changes. From the Web Client:
1. Click on the Network sub-category under the ADMIN main category.
2. Enter the administrator’s user name and password (the default user name is “admin” and password is “22222”).
3. In the web page that has just
opened, check the Use DHCP check box to use DHCP and uncheck to indicate that you do not want to use DHCP.
4. Click on the Set Values button
to save the changes that you just made.
Manually Configure Network Settings
If you are not using DHCP, you need to conÞgure the network settings for the phone manually.
From the 480i Phone:
1. Press the £ button to
enter the Options List.
2. Select option 8. Network.
3. Enter the administrator’s
password. The default password is 22222.
4. Select option 2. IP Address to
change the IP address.
5. Select option 3. Subnet Mask
to change the subnet mask.
6. Select option 4. Gateway to
change the gateway address.
7. Select option 5. DNS to change
the DNS.
8. Press Done to save the changes. When an IP address has been
assigned to the phone, you have the option to either continue conÞguring the 480i through the £button on the phone or to start using the Aastra 480i Web
Client. See the section “The Aastra 480i Web Client” within this
guide for details.
480i IP Phone Configuration
Model 480i SIP Admin Guide 6
From the Web Client:
1. Click on the Network sub-category under the ADMIN main category.
2. Enter the administrator’s user name and password (the default user name is “admin” and password is “22222”).
3. In the web page that has just opened enter the IP address of the phone, the Subnet Mask and the Gateway IP address in their corresponding Þelds.
TFTP Server Settings
The 480i phone uses the TFTP to download updates of the phone’s Þrmware and conÞguration Þles. You must set the TFTP server address in the phone.
From the 480i Phone:
1. Press the £ button to enter the Options List.
2. Select option 8. Network.
3. Enter the administrator’s
password. The default password is 22222.
480i IP Phone Configuration
4. Select option 6. TFTP Server to change the TFTP server.
From the Web Client:
1. Click on the Network sub-category under the ADMIN main category.
2. Enter the administrator user name and password (the default user name is “admin” and password is “22222”).
3. In the TFTP Þeld, enter the IP address of the TFTP server.
4. Click on the Set Values button to save the changes that you just made.
SIP settings
The 480i uses the information in the SIP settings to register at the IP PBX. To conÞgure the SIP settings:
From the 480i Phone:
1. Press the £button to enter
the Options List.
2. Select option 9. SIP Settings.
3. Enter the administrator’s
password. The default password is 22222.
4. Select options 1-4 to change the information about the registrar and the proxy server.
5. Select option 5. User Name to change the user name.
6. Select option 6. Screen Name to change the screen name.
7. Select option 7. Auth. Name to change the authorization name.
8. Select option 8. Password to change the user’s password.
From the Web Client:
1. Click on the SIP Settings sub-category under the ADMIN main category.
2. Enter the administrator user name and password (the default user name is “admin” and password is “22222”).
3. In the web page that just opened enter the appropriate information.
4. Click on the Set Values button to save the changes that you just made.
7 Model 480i SIP Admin Guide
Note: At this point modiÞcations performed to the User name, Screen name,
Authentication name and Password affect line 1 of the 480i only. ModiÞcations to the other lines should be done through the <mac>.cfg Þle. The NAT IP Address and NAT Port are currently not supported and will have no effect when set.
480i IP Phone Configuration
Setting Parameters through Configuration Files
The following are the parameters that can be used to conÞgure the 480i phone through the conÞguration Þles – aastra.cfg and <mac>.cfg. The "aastra.cfg" Þle conÞgures the settings server wide, while the <mac> conÞgures only the phones with the MAC address for which the Þle is named. The settings in the "aastra.cfg" Þle will be overriden by the settings which also appear in the <mac> cfg Þle.
Model 480i SIP Admin Guide 8
Setting Parameters – Network Settings
The following section contains the parameters to conÞgure the network settings.
Parameter – dhcp ConÞgurable through the 480i's Options
Description Enabling DHCP will populate most of the
Format Integer
Default Value 1
Range 0 or 1
Example dhcp: 1
Parameter – ip ConÞgurable through the 480i's Options List,
Description This parameter assigns a static IP address to
Format IP address
Default Value 0.0.0.0
Range Not Applicable
Example ip: 192.168.0.25
List, the Aastra 480i web client or through the conÞguration Þles
network information. The DHCP server should serve the network information that the 480i requires. If the 480i is unable to get any required information then it should be entered manually. Parameters affected: ip. Use "0" to disable DHCP and "1" to enable DHCP
the Aastra 480i web client or through the conÞguration Þles
the 480i device.
Parameter
subnet mask
Description The subnet mask IP address.
Setting Parameters – Network Settings
Format IP address
Default Value 255.255.255.0
Range Not Applicable
Example subnet mask: 255.255.255.224
9 Model 480i SIP Admin Guide
ConÞgurable through the 480i's Options List, the Aastra 480i web client or through the conÞguration Þles
Setting Parameters – Network Settings
Parameter –
default gateway
Description The IP address of the network's gateway or
Format IP address
Default Value 1.0.0.1
Range Not Applicable
Example default gateway: 192.168.0.1
Parameter –
Description Primary domain name servers’ IP address.
Format IP address
Default Value 0.0.0.0
Range Not Applicable
Example dns1: 192.168.0.5
dns1 ConÞgurable through the 480i's Options List,
ConÞgurable through the 480i's Options List, the Aastra 480i web client or through the conÞguration Þles
the router IP address
the Aastra 480i web client or through the conÞguration Þles
For any of the IP address settings on the 480i a domain name value can be entered instead of an IP address. With the help of the domain name servers the domain names for such parameters can then be resolved to their corresponding IP addresses.
Parameter –
Description Secondary domain name servers’ IP address.
Format IP address
Default Value 0.0.0.0
Range Not Applicable
Example dns2: 192.168.0.6
dns2 ConÞgurable through the 480i's Options List,
the Aastra 480i web client or through the conÞguration Þles
Model 480i SIP Admin Guide 10
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