AASTRA DT692 Reference Guide

USER GUIDE1424-EN/LZT 103 090D20100212

Aastra DT690

Cordless Phone for MD Evolution

Anna HillertzEANNHILHFEABKCM/DPMats HöglanderMHB120090520QANNROOError correctio ns; Word conversionC20091104aroosConversion of file from Word to FrameMaker; linguistic corrections.PC1-120091228aroosUpdate to “Phase 3”, i.e. to reflect new functionality and updated software; some more linguistic corrections, as well as structural improvement.C120100125aroosUpdate according to review comments; fixed revision.PC2-120100203aroosUpdate of safety info.D20100212aroosFixed revision.

USER GUIDE

Copyright

Disclaimer

No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.

If this publication is made available on Aastra media, Aastra gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.

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1 Introduction

WARRANTY

AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Aastra shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

TRADEMARK

Aastra is a registered trademark of Aastra Technologies Limited. All other trademarks mentioned herein are the property of their respective owners.

1.1 About this User Guide

This guide describes the available features of the DT690 cordless phone when it is connected to the MD Evolution Communication Platform.

The DT690 cordless phone is rich of features, with a color display, telephony, messaging, and Bluetooth (optional). The phone is designed for use in a medium demanding environment, such as hospital environment, light industry environment, and office environment.

Depending on the version and configuration of the exchange that your phone is connected to, some of the functions and features described in this user guide may not be available. There can also be some differences in the way your phone is programmed. Please consult the system administrator if you need further information. Some markets use differing codes for some features. In this guide the features are described using the most common codes. The latest version of the user guide can be downloaded from www.aastra.com.

1.2 Preparing for Use

Before using your phone for the first time, you have to charge and connect the battery, see Installation on page 126.

Note: Place the phone in the charger and charge it for at least one hour

before using it the first time.

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1.3 IPEI and IPDI Codes

Your phone has a unique IPEI code (International Portable part Equipment Identity), and a unique global GAP identity number for the DECT registration (IPDI). The IPEI and IPDI codes are used for network subscription of the phone.

At delivery, the phone’s IPEI and IPDI codes are identical, and either of them can be used for network subscription.

Note: If the phone is replaced by another phone using the easy replace-

ment procedure, the IPDI code changes. If the IPEI and IPDI

codes differ, the IPDI code should be used for network subscription.

To look up the IPEI and IPDI codes, do the following:

1. Dial *#06# when the phone is in idle mode.

The IPEI and IPDI numbers appear in the display.

NTRODUCTION

2. Press Back to return to idle mode.

Note: If your phone is broken and needs to be replaced with another

phone, please contact the system administrator.

1.4 Software Version

To view the phone’s software version:

1. Dial *#34# when the phone is in idle mode.

2. Select Software and press Select.

Details about the software version appear in the display.

3. Press Back until you return to idle mode.

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1.5 Accessibility and Voice Quality

The base network is not always available. If you cannot connect to the system, contact the system administrator. For best voice quality, avoid positioning yourself near a computer, a radio, or similar equipment.

1.5.1 Operating area

You can use your cordless phone in the area that is covered by the network. Outside this area you will lose contact with the phone network. The signal strength icon, , will disappear and the text No System will be displayed.

1.5.2 Out of Range

When you leave the system coverage area you will hear a short beep and see a lamp indication, and the text Searching will appear in the display. The out of range beep will be repeated every minute for 30 minutes. To switch off the beep, press and hold the mute key, . When reentering the coverage area, it takes a few minutes before the phone registers into the system.

1.5.3 Standby Time

Poor radio signals (far away from the system base station) reduce the handset standby and talk times. High loudspeaker or ringer volume, frequent key activation and display illumination as well as active vibration alarm and Bluetooth operation, are features that can specifically shorten standby and talk times.

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2 Safety Instructions

Read this sedction before using the telephone.

For safe and efficient operation of the telephone, observe the guidelines given in this manual and all necessary safety precautions when using the telephone. Follow the operating instructions and adhere to all warnings and safety precautions located on the product, the Quick Reference Guide and this User Manual.

This product shall only be used with the following batteries:

• Art.No.: 660190 Battery

Single chargers shall only be connected with power adapters supplied by the manufacturer.

Available power adapters (Suppliers Designation) are:

• Art.No.DC3: 130160 Power supply unit AC/5V DC/0.65A

- Europe

AFETY INSTRUCTIONS

• Art.No.DC3: 130166 Power supply unit AC/5V DC/1A

- USA, Canada, AUS, and UK

• Art.No.DC4: 130161 Power supply unit AC/5V DC/2A

- Europe, USA, Canada, AUS, and UK

2.1 Precautions

• Save this manual. It includes important safety information and operating instructions. Save all instructions for future reference.

• Before using the handset, users of hearing aids should note that

radio signals can affect hearing aids and, if powerful enough, can cause an unpleasant buzzing sound.

• Connect AC (power supply) to the desktop battery charger only to designated power sources as marked on the product.

• Danger: Never alter the AC cord or plug. If the plug will not fit into the outlet, have a proper outlet installed by a qualified electrician. Improper connection increases the risk of electric shock.

• Position the electrical cord to the AC power supply where it is least likely to be subjected to damage or stress.

• Remove the electrical cord from an outlet by pulling gently on the AC adapter, not by pulling the cord.

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• Remove the battery before cleaning the telephone to reduce risk of electric shock.

• Unplug the battery charger from a power source before cleaning the telephone to reduce risk of electric shock.

• Do not use the telephone with auxiliary equipment not exclusively recommended by the manufacturer, as it may result in fire, electric shock, or injury, and will void the warranty.

• Do not disassemble the telephone. Disassembling the telephone voids the warranty. The telephone consists of no consumer serviceable components. Service should be performed by Authorized Service centre only.

• Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

• Do not allow heavy objects to fall on the telephone.

• Do not allow children to play with the product packaging material. Product packaging material is often small and may present a choking hazard.

• Do not allow children to play with the telephone. It is not a toy. Children could hurt themselves or others. Children could also damage the telephone.

• Always keep and handle your products with care and keep them in a clean and dust-free place. Proper use and care will prolong the product’s life. Use a soft absorbent tissue or cloth to remove dust, dirt or moisture.

• For long and safe operation with optimal performance the battery need to be replaced regularly.

• Do not put the product in a microwave oven as this may cause damage to either the oven or the product.

• Do not paint your product.

• To avoid hearing impairment, accept the call before holding your product (or portable handsfree device) to your ear.

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2.1.1 Frequency Range

The telephone is a radio transmitter and receiver. When it is on, it receives and sends out radio frequency (RF) energy. The telephone operates on different frequency ranges depending on market and employs commonly used modulation techniques:

AFETY INSTRUCTIONS

USA 1920-1930 MHz

Latin America

Brazil 1910-1920 MHz

Other countries (except China)

1880-1900 MHz

1910-1930 MHz

1900-1920 MHz

2.2 Regulatory Compliance Statements (EU and EFTA only)

Hereby, Aastra Telecom Sweden AB, Box 42214, SE-126 17 Stockholm, declares that this telephone is in conformity with the essential requirements and other relevant provisions of the European Directive 1999/5/EC (R&TTE Directive).

Details to be found at: http://www.aastra.com/sdoc

2.3 Regulatory Compliance Statements (USA and Canada only)

Portables without Bluetooth Portables with Bluetooth

FCC ID:BXZDH4 FCC ID:BXZDH4BL

IC: 3724B-DH4 IC: 3724B-DH4BL

US: 9FVW4NANDH4 US: 9FVW4NANDH4

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2.3.1 FCC Compliance Statements

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Privacy of communications may not be ensured when using this phone.

2.3.2 Exposore to Radio Frequency Signals

This EUT has been shown to be capable of compliance for localized specific absorption rate (SAR) for uncontrolled environment/general population exposure limits specified in ANSI/IEEE Std. C95.1-1992 and had been tested in accordance with the measurement procedures specified in FCC/OET Bulletin 65 Supplement C (2001) and IEEE 1528-2003.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device complies with FCC SAR limit of 1.6 W/kg. The maximum SAR value measured when used at the ear, and when worn on the body using belt clip are:

SAR values With Bluetooth Without Bluetooth

Head 0.104 W/Kg 0.072 W/kg

Body worn 0.029 W/Kg 0.036 W/kg

This device must not be co-located or operating in conjunction with any other antenna or transmitter.

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Use of non-Aastra approved accessories may violate the FCC RF exposure guidelines and should be avoided.

2.3.3 Information to User

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation.

2.3.4 IC Requirements for Canada

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe B conforme á la norme NMB-003 du Canada.

AFETY INSTRUCTIONS

The wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limit for exposure to radio frequency (RF) energy set by the Ministry of Health (Canada), Safety Code 6. These limits are part of comprehensive guidelines and established permitted levels of RF energy for the general population. These guidelines are based on the safety standards previously set by international standard bodies. These standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

This device has been shown to be capable of compliance for localized specific absorption rate (SAR) for uncontrolled environment / general public exposure limits specific in ANSI/IEEE C95.1-1992 and had been tested in accordance with the measurement procedures specified in IEEE 1528-2003.

2.4 Bluetooth Qualified Design ID

Bluetooth QD ID: B014317

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2.5 Environmental Requirements

2.5.1 Cordless Telephone

• Note: Do not use the cordless phone in areas with a danger of explosion, as it is not specified as intrinsically safe.

• Only use the telephone in temperatures between 0o C to +40o C (32o F to 104o F).

• Avoid exposing the telephone for direct sunlight or close to other heat sources.

• Do not expose the telephone to open flame.

• Keep the telephone away from excessive heat and moisture.

• Moving the equipment rapidly between warm and cold temperatures may cause condensation (water droplets) to form on its internal and external surfaces. Water droplets may cause malfunction of the equipment and corrupt or end communication or damage the equipment. When condensation is noticed, stop using the equipment. Switch off the phone, remove the battery and unplug the mains adapter from the power outlet. Wait until the moisture evaporates from the equipment before putting it in operation again.

• Protect your telephone from aggressive liquids and vapours.

• If the telephone has been exposed for water or condense, remove the battery immediately and let it dry completely before re-inserting the battery.

• Do not place a cold telephone in a charger.

• If the liquid crystal display breaks, avoid injury by preventing the liquid crystal from coming into contact with eyes, skin or mouth. Prevent the liquid crystal from leaking out of the broken glass.

• In case of smoke or fumes, stop operating the product and turn it off immediately. Unplug the mains adapter and remove the batteries from the phone immediately. Continued operation may result in fire or electrical shock.

2.5.2 Battery

• Do not immerse the battery into water. This could short-circuit and damage the battery. If the battery has been exposed to water or condense, remove it immediately and let it dry completely before reinserting it.

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AFETY INSTRUCTIONS

• Do not expose a battery to an open flame. This could cause the battery to explode.

• Never carry or store the battery together with electrically conducting objects (neck chains, pencil leads, etc.)

• If you ever notice liquid leaking out, unusual odour, build-up of heat,

discolouration, deformation or any other abnormal condition when

you use, charge or store the battery, remove the battery immedi-

ately from the handset and keep it away from naked flames.

• The battery fluid can damage your sight. If at any time battery fluid

accidentally gets into your eyes, rinse your eyes immediately with clean tap water and contact a doctor.

• Do not allow the metal contacts on the battery to touch another metal object. This could short-circuit and damage the battery.

• Do not leave a battery where it could be subjected to extremely high temperatures, such as inside a car on a hot day.

• Use the Desktop Charger or the wall mounted Charging Rack for charging. Charge the battery for at least one hour the first time you use the battery. Note that the wall mounted charger with a battery pack adapter has to be used if the battery alone is to be charged.

• Do not charge a battery when the ambient room temperature is above 40 ºC or below +5 ºC (above 104º F or below 41 ºF).

• Do not attempt to take a battery apart.

• Do not disconnect the battery unless it needs to be replaced.

• Turn off the telephone before removing the battery.

• Unplug the battery charger from a power source before cleaning the phone to reduce risk of electric shock.

• Only charge the battery when it is placed in the phone.

• Never heat or dispose of the battery into a fire, which, or else, may cause leakage, burst or fire.

• Remove the carrying case from the product while in charger.

• Do not cover the product while it is being charged. Do not charge the phone in a closed cabinet or drawer. The charging of the battery is a chemical process and causes the battery to become warm during charging. Make sure the environment in which the phone is charged, is well ventilated.

• The cordless phone can be charged either when switched on or off.

• Do not, under any circumstance, connect the battery's positive and negative leads altogether.

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• Do not strike or drop the battery. It may cause damage to the battery.

• The battery should be stored in a dry place, with the ambient temperature of approximately +25°C (+77°F) for best performance.

• The battery continues to discharge a minimal portion of its power, even if the product is switched off or the battery is removed.

2.5.3 Disposal of Telephone and Batteries

Defective phones or batteries should not be placed in municipal waste. Please check local regulations for disposal of electronic products.

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3 DT690 Description

This chapter describes the DT690 cordless phone and its display, menu structure, and tones.The phone is shown in figure 1 on page 14.

DT690 D

ESCRIPTION

Figure 1: Overview of the DT690 cordless phone

1 Multifunction button

Can be used as a shortcut to functions, or used in long or double press modes

2 Speaker volume up key

Used to increase the speaker volume

3 Speaker volume down key

Used to decrease the speaker volume

4 Soft keys

Can be pre-programmed or used with the GUI

5 Off-hook key

Used to connect calls, and as a shortcut to the call list.

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6 Voice mail access

7 Key lock and upper and lower case

8Space

9 Mute key

10 Navigation key

11 On-hook key and power on and off

12 Display

13 Headset connector

14 Indication lamp

Used to listen to voice mail messages

A combined key lock and shift key for upper and lower case

Used to add space between text

Used to switch audio on and off in idle mode, to silence the ring signal, and to switch the microphone off and on during a call

Used to navigate left, right, up, and down, and to confirm (the middle key) a selection. It is also possible to program the navigation keys (except the middle key) for shortcuts.

A combined key used to end a call, to return to idle mode, and to switch the phone on and off with a long press

The display is 128 pixels wide and 160 pixels high. The display has multiple colors and backlighting

The headset connector is used to connect a headset. The headset connector cover protects the connector against dust

Indicates incoming calls and messages, low battery, and charging status

3.1 Functions and Accessories

The DT690 functions are listed in table 1 on page 15, and its accessories are listed in table 2 on page 16.

Table 1 Functions

Local phonebook (250 entries)

Central phonebook *

Company phonebook (1,000 entries) **

Downloadable language **

Vibrator

Headset connector

Microphone on/off during call

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Loudspeaking function

SMS (Short Message Service) *

Voice mail access *

Centralized management *

Easy replaceable battery

Easy replacement of telephone

Bluetooth (optional)

* This is a system dependent feature. ** This feature requires configuration in WinPDM or CPDM.

Table 2 Accessories

DT690 D

ESCRIPTION

Desk charger

Desk PDM charger

Rack PDM charger

Battery pack rack charger

Leather case

Belt clip, hinge type

Belt clip, swivel type

Security chain

Headset with microphone on boom

Headset with microphone on cable

Bluetooth headset (optional)

3.1.1 Accessories

Case

The plastic cover parts are made of durable PC/ABS material.

Antenna

The antenna is integrated inside the phone.

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11:00

01/11/2009

223344

System A

Status bar

Header bar

Active area

Soft key bar

Loudspeaker

A separate loudspeaker for the loudspeaking function is placed at the back side of the phone.

Microphone

The microphone is placed at the front bottom side of the phone.

Clips

There are two different belt clip options to the cordless phone; a standard (hinge) clip and a security (swivel) clip. Use the clip to attach the phone to a belt or similar. See also Belt Clip on page 127. It is also possible to use the phone without any clip.

Battery

The battery is a rechargeable Li-Polymer battery, placed under a battery cover. The battery is fully charged within four hours.

3.2 Display Information

The icons and text in the display indicate functions and settings available to the user. The display gives visual feedback on all actions performed, and also textual warnings, see figure 2 on page 17. The owner ID can be set manually by the user.

Note: If a name is available it is displayed together with, or instead of,

the number.

Figure 2: Example of a display in idle mode

Status bar The top row (Status bar) is used for icons giving the

user information about signal strength, missed call, new message, phone lock, key lock, sound off, time and battery status. This row is always visible.

Header bar The second row (Header bar) displays the current

date, headset connection, Bluetooth connection, and system connection.

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Active area The next rows (Active area) are used for information

Call

List

Soft keys

Soft key bar The bottom row (Soft key bar) is used for soft keys

3.2.1 Soft keys

DT690 D

ESCRIPTION

such as the name of the system to which the cordless phone is connected. A user identity provided from the system, or an owner ID, can also be displayed if it has been configured in the Settings tab. This is also the area for popup text, missed calls or to confirm an action.

which can be used as shortcuts for functions in the phone. There are three soft keys located just beneath the display. The function of each soft key is indicated by text in the display just above the key, see figure 3 on page 18. In idle mode, the soft keys can be used for specific functions defined by the user of the phone.

Figure 3: Soft keys “Call” and “List”

Note: The information displayed varies depending on the version and

configuration of the exchange, and whether you use the phone in a DECT or an IP DECT system. Consult the system administrator to find out which type of system your phone is used in.

Depending on the state and setting of your phone, different information can be shown, see the following list:

• Idle phone

–Normal.

The display shows the programmed name of your network, your name and extension number, time and date, and so on, see figure 3 on page 18.

– Follow-me activated.

The display shows your own extension number followed by a > and the number your extension has been diverted to.

• Outgoing call

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– Normal outgoing call.

– Diverted call.

• Incoming call

– Normal incoming call.

– Diverted call.

When you make an outgoing call, the dialed number or name is displayed.

If the dialed number is diverted, the diversion information is shown. The display shows, for example, the dialed number and the number diverted to (preceded by >). When the diverted call is answered, only the number of the answering position is displayed.

If available, the number or the name of the caller is displayed.

A diversion indicator (>) before the number or name tells you that the call is diverted to your extension. When you have answered the call, the display shows only the number of the person calling.

3.2.2 System Connection Messages

Possible system connection messages that can be displayed on your phone is described below.

Shown in display Indicating Description

System A System

Indication

No System Out of

coverage

No access Access

Indication

The phone has contact with System A. It is also possible to assign the system a name of your choice.

The phone is out of coverage. Go into range, or contact the system administrator.

When reentering the coverage area it can take a couple of minutes before the phone has registered

automatically into the system.

The phone has contact with a system, calling is not allowed.

No Subscription

System Indication

The phone is not in contact with any system. Ask the system administrator to log on the phone.

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3.2.3 Display Icons

The display icons are described below.

Icon Description

DT690 D

ESCRIPTION

Signal strength

Shown in the upper left corner, when the phone is connected to a system. The staples shown in display depends on the signal strength.

Full battery

Shown in upper right corner.

Low battery

Shown when 10% or less remains of the battery capacity.

Empty battery

Flashing when the remaining battery capacity is 5% or lower.

Loudspeaking

Displayed in the soft key bar during a call. Pressing this icon will activate loudspeaking mode.

Loudspeaking off

Displayed when loudspeaking mode is enabled. Pressing the soft key when this icon is displayed will deactivate loudspeaking mode.

Sound off

Shown when the key is pressed and held, or when the phone is placed in the charger with sound off enabled.

Microphone off

Indicates a silenced microphone. It is displayed after

a long press on during a call.

Headset

Indicates that a corded headset is connected to the phone.

Outgoing call

Added in front of outgoing calls in the call list.

Incoming call

Added in front of all answered calls in the call list.

Missed call

Added in front of missed calls in the call list, and in the status bar.

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Icon (Cont.) Description (Cont.)

Voice mail message

Appears in the inbox when there are voice mail messages that you have not listened to. The icon remains in the inbox until you have listened to the voice mail.

New voice mail message

Indicates that you have one or more new voice mail messages. The icon remains in the status bar until all voice mail messages have been listened to.

New text message

Indicates that you have one or more new text messages. The icon remains in the status bar until all new text messages have been read.

Read message

Placed in front of a message to indicate that this message has been read.

Keys locked

Indicates a locked keypad.

Phone locked

Indicates a locked phone.

Locked entry

Indicates a company phonebook contact. These contacts cannot be changed or deleted by the user.

Bluetooth

Indicates that Bluetooth is enabled.

Bluetooth headset

Indicates that a Bluetooth headset is connected to the phone.

WinPDM/CPDM communication

Visible when there is communication with WinPDM or CPDM through the desk PDM charger.

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3.2.4 Menu Tabs

The menu tabs are listed and described below.

Icon Description

Contacts

Contains all names and numbers in the local phonebook. In addition, a company phonebook with up to 1,000 entries can be downloaded from the WinPDM or CPDM to the phone. It is also possible to access a central phonebook from this menu.

Company phonebook and central phonebook are system dependent and configured

My favourites Contains menu shortcuts that you use to customize the menus.

Messaging

Contains all message handling such as reading and writing messages.

by the system administrator.

DT690 D

ESCRIPTION

Calls

Contains call lists, call time, and call services

Call services are configured by the system administrator from the WinPDM or CPDM.

Connections

Contains Bluetooth connection, headset selection, system selection and In charger selection.

Bluetooth is optional, and is only visible in the connections menu if Bluetooth is

ordered with the phone.

Settings

Contains phone settings such as ringer volume, and display language.

Short cuts

Contains shortcuts for the soft keys, hot keys, navigation keys, and the multifunction button.

Profiles

Allows you to create up to four profiles. By default there is no profile.

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13:00

Messaging

Select

Back

Connections

My favourites

Profiles

Contacts

Settings

Short cuts

Calls

3.3 Menu Structure

All available phone features can be accessed through the menus. Use the navigation key, , to enter menus, to select options, and confirm selections.

• In idle mode, press the middle key of to open the main menu.

Note: You can also open the main menu by pressing Menu.

• To confirm a selection, press the middle key of .

Note: You can also confirm a selection by pressing Select.

• Press Back to return to the previous menu, and press to exit the menu structure.

When you open the main menu, the display will look as in figure 4 on page 23. The Messaging icon is selected by default when the main menu opens.

Figure 4: The main menu with the Messaging icon selected

Note: The phone can be used in several networks. All functions are not

supported in all networks.

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3.3.1 Calls Menu

• Vacation

• Trip

• Absence 1

• Absence 4

• Absence 3

• Absence 2

• Out

• Missed calls —>

• Call services

7682 05:26 7845 23-Sep-09

Total call time: 03:47:06 Last call: 00:00:07

7891 01:30 7827 03:35 7682 05:26 7845 20-Oct-09

• Call list —>

• Call time

—>

• Absence*

• Deactivate

• Lunch

• Meeting

• Internal

• External

—>

• Call

• More

—>

• Call

• More

—>

Edit number

—>

Save number Send message Delete

Delete all

•

> >

> > >

> >

> > > > >

• Divert calls*

• No reply

• When busy

> >

• Back

Time of call

•

Edit number Save number Send message Delete

Delete all

•

> >

> > >

Time of call

•

* Visible if defined in the PDM

An overview of the Calls menu is presented in figure 5 on page 24.

DT690 D

ESCRIPTION

Figure 5: Calls Menu

Note: Call service functions are system dependent. Parameters are set

up in the CPDM or WinPDM. Contact the system administrator.

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3.3.2 Contacts Menu

An overview of the Contacts menu is presented in figure 6 on page

25.

• Call contact

• Add contact

• Edit contact

• Delete contact

• Central phonebook*

* System dependent

——>

• Search

• From contact list

• New

• From Call list >

• Search

• From contact list

• Search

• From contact list

• Search by name

• Search by number

• Last result

Figure 6: Contacts Menu

——>

> >

——>

• Name

• Work number

• Mobile number

• Other number

• Ring signal

• Name

• Work number

• Mobile number

• Other number

• Ring signal

• Call

• More

• Back

——>

> > > > >

• View contact

• Add to contacts

• Send message

> >

3.3.3 Profile Menu

An overview of the Profile menu is presented in figure 7 on page 25.

• Normal (example)

• Add new

Figure 7: Profile Menu

——>

• Name

• Volume

• Ring signal

• Message alert

• Vibrating alert

• Key sound

• Answering behaviour

> >

——>

• Internal call

• Extrernal call

• Call back

• On

• Off

• On if silent

• Silent

• Click

• Tone

• Automatic

• Loudspeaker

> > >

> >

25 1424-EN/LZT 103 090 Uen D 2010-02-12

3.3.4 Messaging Menu

• Delete

• Forward

• Call sender

• Call no. in text*

• Save number

• Enter text

• Sent

• Reply

• Delete

• Delete all

• More

• Close

> >

——>

*) Visible if the number consists of minimum 3 digits.

• Inbox

Message List

——>

—>

• Enter text >

> >

• Write new message

—>

Message List

—>

• Delete

• Call no. in text

• Save number

• Forward

• More

• Close

• Enter text >

—>

> >

• Unsent

• More

• Back

—>

• View

——>

• Delete

• Delete all

• More

• Back

—>

• View

• Send

• Delete

• Delete all

• Clear

• Back

• More

• Back

—>

• Edit

——>

• Enter number >

An overview of the Messaging menu is presented in figure 8 on page 26.

DT690 D

ESCRIPTION

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Figure 8: Messaging Menu

CORDLESS PHONE FOR MD EVOLUTION

Soft Keys --->

ot Key --->

Navigation Keys --->

Multifunction button--->

Left ---> Middle ---> Right --->

0, 2 - 9 --->

Up ---> Down ---> Middle ---> Right --->

Not used Phone call ---> Enter number Call list Contact list Central phonebook* Message inbox Send message ---> Enter number

Change profile ---> Profile A (example)

Open a menu ---> Call absence >

Name > Function -----------> Value > Control question -->

Main menu Calls Connections Contacts Messaging My favourites Profiles Settings Absence** Call services

*) This is a system dependent feature. **) Visible if defined in PDm or CPDM.

Long press ---> Multi press --->

On Off

Function ------------> Value > Control question --->

On Off

3.3.5 My Favourites Menu

An overview of the My favourites menu is presented in figure 9 on page 27.

• No favourites added

• Favourites added

——>

(example)

* Defined in the PDM

Figure 9: My favourites Menu

3.3.6 Short cuts Menu

An overview of the Short cuts menu is presented in figure 10 on page 27.

• Add new

• Back

• Write new message

• Central phonebook > (short-cuts)

——>

• Inbox

• Write new message

• Central phonebook

• Call contact

• Call list

• Call absence*

• Call diversion*

• Profiles

27 1424-EN/LZT 103 090 Uen D 2010-02-12

Figure 10:Short cuts Menu

3.3.7 Connection Menu

• Bluetooth*

• Enable / Disable

• Headset

• Add new

—>

• Headset

—>

• Mic on boom

• Mic on cable

—>

• System

• In charger

• Change system

• Subscribe

• Unsubscribe

—>

• Rename system

• Priority

• No action

• Switch off

• Redirect

—>

• Hearing protection

• Sound off

*) Visible if the telephone’s hardware supports Bluetooth

An overview of the Connection menu is presented in figure 11 on page 28.

DT690 D

ESCRIPTION

Figure 11: Connection Menu

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CORDLESS PHONE FOR MD EVOLUTION

• On

• Off

• Auto phone lock

• Hook-off

• On

• Off

• On in charger

• Change PIN code

• Time format

• Automatic key lock —>

• Phone lock —>

Dansk, Nederlands, English, etc.

• Sound & Alerts —>

• Ring signals

• Vibrator alert

• *Language —>

• Locks —>

• Display

• Time & Date —>

• Answering -–>

• Owner ID

• Answering behaviour —>

>• Volume

• Message alert

• Key sound

—>

• Brightness

• Screen saver

• Date format

• Automatically

• Loudspeaking

• Messages -–>

• Text Size

• Any key

• Answering key —>

—>

• Internal call

• Callback

• External call

—>

• On

• Off

• On if silent

—>

• Click

• Silent

• Tone

—>

• hh:mm (am/pm)

• hh:mm

• dd month yy

• month dd yyyy

• yyyy-mm-dd

• mm/dd/yyyy

• dd/mm/yyyy

• dd-mm-yyyy

• dd.mm.yyyy

—>

• Contrast

• Information

• Black

—>

• Normal

• Power save

—>

• Normal

• Large

—>

3.3.8 Settings Menu

An overview of the Settings menu is presented in figure 12 on page

29.

29 1424-EN/LZT 103 090 Uen D 2010-02-12

Figure 12:Settings Menu

3.3.9 In Call Menu

• Call back*

• Audio transfer**

• End call

• Call waiting*

• Switch

• Transfer*

• Transf. to new****

• New call

• Phonebook access

• Call

—>

**Only available when Bluetooth connection is active

*** Visibsible if the Admin menu is activated. **** Visible if the parameters “New call” and “Transfer” are defined in the PDM.

• Conference*

—>

• Cancel

> >

• Phonebook access

• Call

• Cancel

• Contacts

• Microphone on/off

• DTMF

• General purpose 1 Name*

• General purpose 2 Name*

• General purpose 3 Name*

* Visible if defined in the PDM

• DECT info ***

—>

• System

• Link

> >

An overview of the In call menu is presented in figure 13 on page 30. You reach the menu by pressing the soft key More during a call.

Note: The options that appear when you press More are programmed

from the WinPDM or CPDM. Please contact the system administrator.

DT690 D

ESCRIPTION

Figure 13:In call Menu

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CORDLESS PHONE FOR MD EVOLUTION

3.3.10 Customizing the Menu Structure

It is possible to customize the menu tree by hiding some of the available functions that for example are not in use. This is configured in the WinPDM or CPDM by the system administrator.

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3.4 Indicators

3.4.1 Phone Indicator

The status indicators listed below are used to indicate phone status.

Table 3 Cordless Phone Indicator

Indicator Description

DT690 D

ESCRIPTION

Orange, fixed (phone placed in charger)

Green, fixed (phone placed in charger)

Red, fixed Battery warning.

Green flashing Incoming call.

3.4.2 Desk PDM Charger Indicator

The status indicators listed below are used to indicate charger status.

Table 4 Desk PDM Charger Indicator

Indicator Description

None Not connected to power.

Green, fixed Logged on to CPDM or WinPDM.

Battery is being charged.

Battery is fully charged.

Orange, fixed Not logged on to CPDM or

WinPDM.

Orange, flashing (1000 ms on, 1000 ms off)

Orange, flashing (100 ms on, 800 ms off)

Red, fixed Software error. Service needed.

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Software download File transfer during Easy Replacement

Change phone indication during Easy Replacement.

CORDLESS PHONE FOR MD EVOLUTION

Red, flashing (100 ms on, 800 ms off)

Red, flashing (3 long flashes, 800 ms on, 100 ms off)

Red, flashing (800 ms on, 100 ms off)

Error indication during Easy Replacement. Put back old phone in charger. Charger returns to Not logged in to CPDM or WinPDM mode when the phone is removed.

Parameter error in user parameters. Charger performs a factory reset and restarts.

Parameter error in production parameters. Service needed for charger. Error during Easy Replacement. Service needed for both phones.

33 1424-EN/LZT 103 090 Uen D 2010-02-12

4 Switching On and Off

This chapter describes how to switch on and off the phone.

Note: If the message No System is displayed you cannot make or

answer calls. Depending on system programming, your phone can be locked automatically. To unlock the phone, enter your four digit code (factory default is “0000”).

4.1 Switching On

To switch on the phone, do the following:

1. Press and hold .

The phone will vibrate when it is on and the display lights up. The following confirmation message is displayed: DT690 Switch on?.

WITCHING ON AND OFF

2. Press Yes to confirm.

If the phone does not switch on, or if the battery icon indicates low level, charge the battery and try again.

4.2 Switching Off

To switch off the phone, do the following:

1. In idle mode, press and hold .

The following confirmation message is displayed: Switch off?.

2. Press Yes to confirm.

The phone is switched off.

Note: Pressing from a menu will return you to idle mode.

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5 Incoming Calls

An incoming call is indicated by a flashing indicator, accompanied by a ring signal and a vibrating phone. The ring type tells you if the call is an internal, external or callback call. Both ring signal and vibrator can be disabled. The calling party’s number or name, or both, is displayed.

The name of the caller will be shown if the calling party’s phone number is stored in any of the phonebooks. When a headset is connected to the phone, the answering button on the headset can be used to answer the call.

The 25 last received phone numbers are stored in the call list along with the latest dialed and missed phone numbers, see Call List on page 44.

5.1 Answering Calls

When you receive a call, do the following to answer:

• Press .

• Press to answer in loudspeaking mode (handsfree).

You are connected to the caller via the loudspeaker.

• Press the answering button on the headset.

Note: Calls can be answered at any time even during programming, or

while keying in a number. When the phone is in idle mode, you can change the answering method, see Changing Answering Methods on page 115.

Other answering methods, such as Automatically or Loudspeaking, can be set from the Settings tab, , see Settings on page 109. When automatic answering is enabled, an incoming call will be answered automatically after approximately one second.

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5.1.1 Call Pick-up

To answer a call to a phone in another room:

1. Press 13.

Note: Austria. Italy, U.K., EBN, North America press *8*; Norway press #13.

2. Call the ringing extension and press .

5.1.2 Mute Ring Signal

If the phone rings at an inconvenient moment, you can switch off the ring signal temporarily:

1. Press to suppress the ringing.

All alert signals, including the vibrator, will be muted for this specific call.

NCOMING CALLS

2. Press to answer the call.

5.1.3 Silent Ringing

You can set your phone to silent ringing, when your phone is in idle mode:

• Press and hold to switch the ring signal on or off. When the ring signal is switched off, the icon is shown. All alert signals will silence until the ring signal is switched on again. If the vibrator is set to On when silent, it will alert you of new calls, messages and alarms. See Switching Vibrator On and Off on page 110.

5.2 Rejecting a Call

If you do not want to answer an incoming call, you can reject the call:

• Press . The call is disconnected.

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5.3 Ending a Call

If you want to end an ongoing call, you hang up:

• Press .

The display shows the duration of the call. The total time of the call can also be retrieved from the Calls menu.

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6 Outgoing Calls

This chapter describes how to make calls, how to conceal your number from being displayed to the person you are calling, and how to redial the last external number dialed.

6.1 Calling

To make a call, you can either select a contact in one of the phonebooks available, or get the phone number or extension from the call list. You can also use shortcuts, if available.

• Available phonebooks are the local phonebook stored on the phone and the company phonebook stored centrally on a server, see Contacts on page 46.

UTGOING CALLS

• The 25 last received phone numbers are stored in the call list along with the latest dialed and missed phone numbers, see Call List on page 44.

• It is possible to save a phone number as a shortcut, see Shortcuts on page 52.

If the number you wish to dial is not stored in any phonebook, nor found in the call list, you enter the desired phone number or extension with the keypad.

To call a number that is not stored in the call list or among your contacts, do the following:

1. Dial the number and press or Call.

The number is shown on the display while dialing.

2. If needed, press Clear to erase and edit the number.

Use the navigation key to step and add or delete a digit in the middle of a number.

Note: If you receive a queue tone when the digit(s) to get an external

line are dialed (if the feature Least Cost Routing is used in the system), keep waiting. Once a line becomes free you will receive a dial tone. If a warning tone is heard, the selected line is marked Expensive.

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6.1.1 Dialing Using a Pre-programmed Hot Key or Soft Key

To dial using a hot key or soft key, do the following:

• Press the pre-programmed hot key or soft key.

The call will be connected automatically.

6.1.2 Dialing a Number From the Call List

To dial a number stored in the call list, do the following:

1. Press .

The call list is opened. If a number occurs more than once, the most recent time stamp is shown along with the total number of occurrences.

2. Step with the navigation keys in the call list and select a number to dial. If you wish to edit the number before calling, do the following:

a) Press More.

b) Select Edit number, press Select, and make the desired

changes.

3. Press or Call.

6.1.3 Dialing From Contacts

To dial a contact, do the following:

1. Press Menu, select , and press Select.

2. Select Call contact, and press Select.

A name list is shown.

3. Select a contact from the list, or search a name or number by enter characters in the Search field, and press or Call.

For more information about calling contacts via the phonebooks, see Contacts on page 46.

6.1.4 Dialing a Number from a Text Message

It is possible to dial a number included in a received text message. For detailed instructions, see Calling a Phone Number Included In a Message on page 78.

39 1424-EN/LZT 103 090 Uen D 2010-02-12

6.1.5 Loudspeaking (Handsfree)

While waiting for a connection, dial tone or during the call:

1. Press .

2. You are connected to the call via the loudspeaker and microphone.

6.2 Last External Number Re-dial

When you make an external call, the system automatically stores the number dialed, regardless of whether the call was successful or not.

To re-dial the last external number dialed:

• Press 11 and then .

Note: Austria, U.S. and Canada press **; Denmark, Italy, Sweden, U.K. and EBN press ***; Norway press #11.

UTGOING CALLS

6.3 When You Receive a Busy Tone

If you call an extension and receive a busy tone or get no answer, or if all external lines are busy, you can use one of the following methods:

• Callback

•Intrusion

Note: These functions need to be programmed via the WinPDM or CPDM. Please contact the system administrator.

6.3.1 Callback

When you order callback for a busy extension, you will be called back as soon as the extension or line becomes free. If you order callback when there is no answer, you will be called back when the extension has been used the next time.

6.3.1.1 Ordering Callback

To initiate callback when a called extension is busy, or when there is no answer, do the following:

1. Press More.

2. Select Callback, and press Select.

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CORDLESS PHONE FOR MD EVOLUTION

Note: If Callback is not programmed and does not appear when you press More, you can press 1 to initiate callback.

3. Press and wait until the phone alerts.

You are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the callback service is cancelled. While waiting for callback, you can make and receive calls as usual.

4. Press to answer when you are called back.

The system calls the extension.

Note: Callbacks can be activated on several extensions at the same

time.

6.3.2 Intrusion

You can intrude on an ongoing call on a busy extension. If intrusion is not allowed for the called extension, you will continue to hear a busy tone. Before the intrusion is executed, an intrusion tone is sent to the parties in the ongoing call. As long as the three parties are connected, you will hear an intrusion tone.

Note: Intrusion might be blocked for use on your extension (this is

programmed by the system administrator). If Intrusion is not allowed, you will continue to hear a busy tone.

6.3.2.1 Ordering Intrusion On a Busy Extension

To intrude on a busy extension, do the following:

1. Press 3 when you hear a busy tone.

6.4 Abbreviated Numbers

Common abbreviated numbers allows the you to make calls simply by pressing a few keys. The common abbreviated numbers consist of 1-5 digits and are stored in the exchange (by the system administrator).

Based on your user rights, you may also have access to a personal list of 20 abbreviated numbers that are either personal, or shared among a restricted group of users. Frequently used phone numbers are stored as abbreviated numbers in the exchange.

By using abbreviated numbers, you can make calls simply by pressing a few keys.

41 1424-EN/LZT 103 090 Uen D 2010-02-12

6.4.1 Using Abbreviated Numbers

To make call using a common abbreviated number, do the following:

1. Dial the common abbreviated number. See to your phone directory.

Note: Personal abbreviated numbers accept values between 00 and 19. Common abbreviated numbers usually range from 200 to xxx.

2. Press to make the call.

Note: An abbreviated number is generally complete, but may also be

incomplete, which means that you need to enter additional digits to complete the number. One advantage of incomplete abbreviated numbers is that it allows you to access a series of numbers using just one abbreviated number.

UTGOING CALLS

6.5 Temporary Call Protection

If you want to prevent any intervention during an ongoing call, you can activate call protection. The call protection service can be activated only for one call at a time.

To activate temporary call protection, do the following:

1. Press 74 to access the temporary call protection service.

2. Dial the desired number.

3. Press to make the call.

Note: Certain extensions may be equipped with permanent call protec-

tion. The above described service is therefore applied to all calls that are placed, without requiring any particular action on your part.

6.6 Call Substitution With Signature

You can place an external call in substitution or with signature. This concerns the exceptional use of a third party set, to place an external call, just as if you were using your own extension. The main advantage of this feature is that the call is charged to your own extension. Another advantage is that on the substituted third party set, you have all of your extension's customary services, most especially dialing discriminations relating to various external numbers applicable for your extension. This

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service is valid on a call-by-call basis. It is automatically cancelled at the end of each call processed using this service.

To activate the call in substitution, do the following:

1. Press 75 to access the call in substitution service.

2. Dial your own extension number.

This is necessary in order to sign on to the third party set.

3. Press .

4. Enter your password.

5. Press to terminate the access to the service.

You may proceed with placing your external call in substitution from the previous extension.

6. Dial the desired external number.

7. Press to make the call.

6.7 Least Cost Routing

Usually, you have access rights to the public network and all private networks to which your facility is connected, and are authorized to dial any type of external number. However, certain numbers may be blocked by the system administrator, which means that attempts to call these numbers will be refused automatically. Numbers that may be blocked are, for instance, numbers to services provided by the public network, and certain international destinations.

Most facilities are equipped with a Least Cost Routing (LCR) service for external calls, especially when the facility is connected to private networks or different public network operators.

The LCR service automatically ensures that the routing of external numbers is processed with the least possible cost, or managed according to the most optimal calling route.

Note: Abbreviated dialing numbers are never blocked. Moreover, you

can ask the system administrator or the facility attendants to add a blocked number to the list of abbreviated dialing numbers.

43 1424-EN/LZT 103 090 Uen D 2010-02-12

7 Call List

The 25 last received, dialed and missed calls are stored in a call list. The numbers can be either extension numbers or external numbers, and External numbers are preceded by the digit(s) for external call access. If supported by the system, the number’s contact name can be displayed in the call list.

If the same number is received, dialed or missed several times, it appears only once in the call list. However, next to the number, a time stamp for the most recent call is displayed along with information about the total number of calls to or from that number.

If the time and date feature is enabled, it is possible to see when calls were made or received that day. The following day, the time stamp is changed to a date stamp. For more information on time and date settings, see Time and Date on page 112.

ALL LIST

7.1 Opening the Call List

To open the call list, do the following:

1. Press Menu, select , and press Select

Note: You can also open the call list by pressing .

2. Select Call list, and press Select.

3. Scroll the list to select a number to call or edit.

4. Select More or Call.

• Pressing Call initiates a call to the selected number.

• Pressing More opens a menu with options to edit, save, or

delete calls, to view the time of stamp of the selected call, or to send a message to it.

5. Press Back to leave the call list.

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7.2 Saving a Number in the Call List

To edit a number in the call list, when your phone is in idle mode, do the following:

1. Press Menu, select , and press Select.

2. Select Call list, and press Select.

3. Scroll the list to select a number to edit.

4. Select More and Edit number.

5. Press Save number, specify the type of number, and press Select.

The number is saved and the name field is highlighted.

6. Press Add, enter the desired name and press OK.

7. Make any other necessary settings and press Save and then press

Back twice to leave the call list.

7.3 Deleting a Number From the Call List

To delete a number from the call list, when your phone is in idle mode, do the following:

1. Press Menu, select , and press Select.

2. Select Call list, and press Select.

3. Scroll the list to select a number and press More.

4. Select Delete, and press Select to remove the selected number.

Select Delete all, and press Select to remove all numbers in the call list.

5. Press Yes to confirm.

The name and number are deleted.

45 1424-EN/LZT 103 090 Uen D 2010-02-12

8 Contacts

The phone is equipped with the following phonebooks:

Local phonebook

The local phonebook can hold up to 250 entries (that is, names and numbers), which can be added, deleted and edited by the user. The phonebook lists all names in alphabetical order, where three numbers can be added for each contact; work number, mobile number, and other number. Maximum name and number length is 48 characters in name and 24 digits in a number.

Company phonebook

The company phonebook can hold up to 1,000 entries, which can be downloaded to the phone. The names and numbers in this phonebook cannot be edited or deleted by the user. The phonebook lists all names in alphabetical order. The names from the local phonebook and the company phonebook appear in the same list, but the company phonebook contacts are marked with in front of the name to indicate that they cannot be modified. Maximum name and number length is 24 characters in name and 24 digits in a number (1 number per name).

ONTACTS

Central phonebook (optional)

When you access the central phonebook, you send a request to a messaging server with the first characters entered, and the messaging server returns a list of names that matches the search. Maximum name and number length is 40 characters in name and 20 digits in number.

8.1 Dialing a Contact from the Local or Company Phonebook

To dial a contact from the company phonebook, do the following:

1. Press Menu, select , and press Select.

2. Select Call contact, and press Select.

The local and company phonebook contacts appear in the same list but the company phonebook contacts are marked with in front of the name.

3. Select a contact from the list, or search a name or number by entering characters in the Search field, and press Call.

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8.2 Dialing a Contact from the Central Phonebook (Optional)

In the central phonebook, it is possible to search by name, number, or the last result.

When the search is finished, it is possible to view contact information, add the number to a new contact, and to call the number.

8.2.1 Searching by Name

To search a central phonebook contact by name, do the following:

1. Press Menu, select , and press Select.

2. Select Central Phonebook, and press Select.

3. Select Search by name, and press Select.

4. Enter the first or last name and press Search.

The status message Searching is displayed.

5. Press or Call.

8.2.2 Searching by Number

To search a central phonebook contact by number, do the following:

1. Press Menu, select , and press Select.

2. Select Central Phonebook, and press Select.

3. Select Search by number, and press Select.

4. Enter the first digit in the number and press Search.

The status message Searching is displayed.

5. Select the number to call from the result list and press or Call to make the call.

8.2.2.1 Adding a Contact from the Central Phonebook Search

When the search result is received, it is possible to add the name and number as a contact. Do the following:

1. Press More.

2. Select Add to cont. and press Select.

3. Press Save.

47 1424-EN/LZT 103 090 Uen D 2010-02-12

8.2.3 Viewing Last Search Result

To view the last search result:

1. Press Menu, select , and press Select.

2. Select Central Phonebook, and press Select.

3. Select Last Result, and press Select.

8.3 Adding a Name and a Number

To add a name and a number to the phonebook, do the following:

1. Press Menu, select , and press Select.

2. Select Add contact and press Select.

3. Select New or From call list and press Select.

ONTACTS

If New is chosen:

a) Press Add, enter the name, and press OK.

b) Select Name, Work number, Mobile number, or Other

number, and press Add.

c) Enter the number and press OK.

d) Press Save.

If From call list is chosen:

a) Navigate to the desired number in the call list and press Add.

b) Select Work number, Mobile number or Other number, and

press Select.

c) Select Name and press Add.

d) Enter the name of the contact and press OK to save the entry.

e) Press Save.

8.4 Changing a Name and a Number

To edit a name or number in your list of contacts, do the following:

1. Press Menu, select , and press Select.

2. Select Edit contact and press Select.

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The names in the contact list are shown in alphabetical order. To search in the list, enter the first character(s) in the name, or step with the navigation key.

3. Select the contact to change, and press Edit.

4. Select what to edit for this contact (Name, Work number, Mobile number or Other number) and press Edit again.

5. Make the changes, and press OK.

6. Press Save to save the changes.

8.5 Deleting a Name and a Number

To delete a name and a number from your contacts, do the following:

1. Press Menu, select , and press Select.

2. Select Delete contact and press Select.

The names in the contact list are shown in alphabetical order.

• Navigate with the navigation key to the desired name or

number.

• Enter the first character(s) in the name and press Search.

3. Press Delete to delete the entry and confirm deletion by pressing Yes.

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8.6 Writing Text and Numbers

This section explains how to write text and numbers, which is useful when you want to add a new entry in the phonebook, or send a text message.

To enter a name or number, use the following keys:

• Press or on the navigation key, , to move the cursor within the chosen row.

• Press Clear to correct a wrong entry.

To add, for example, the name Smith in the phonebook, do the following:

1. Press 7777 for S.

The marked character is selected after a time out or when another key is pressed.

2. Press 6 for m.

ONTACTS

3. Press 444 for i.

4. Press 8 for t.

5. Press 44 for h.

6. Press OK when the name is complete.

8.6.1 Number Input Mode

• A short press on a key enter the digits 0 - 9 and the characters * and #.

• Enter a pause in number input mode by a long press on . A pause is indicated by a P in the display.

• To add a plus sign (+) in the number for international calls, press 0 twice.

8.6.2 Text Input Mode

• A short press on a key 0-9 displays the first available character on that specific key. The marked character is selected after a time out, or when another key is pressed.

• To change to upper or lower case, press before entering the character. The same key can also be used to display only digits.

• To add space in the text, press 0.

• A long press on displays special characters.

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, .? ! - ‘ ” 1

a b c æ à â ç 2

d e f è é ê ë 3

j k l 5

m n o ñ ô ö œ 6

t u v û 8

g h i î ï 4

p q r s 7

w x y z 9

Space + * 0

8.6.3 Special Characters

Use the keypad to enter letters and characters. Press a key once for the first letter or character, twice for the second, three times for the third, and so on. The most common letters are printed above each key on the phone. All the available letters and characters are shown in figure 14 on page 51.

Figure 14:Available characters

Note: Depending on the selected menu language, other characters can

be available than appear in the illustration above.

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9 Shortcuts

From the Short cuts tab ( ) you can create shortcuts to frequently used functions, such as making calls and sending messages. When you select , a list of available shortcut types is displayed. These shortcut types are: Soft keys, Hot keys, Navigation keys, and Multifunction

button.

9.1 Soft Keys

There are three soft keys, located beneath the display. In idle mode, these keys can be used for functions defined by the user of the phone.

To assign a function to a soft key, do the following:

HORTCUTS

1. Press Menu, select , and press Select.

2. Select Soft keys and press Select.

3. Select Left, Middle, or Right, and press Select.

4. Select Name and press Select.

Enter a name for the soft key, and press OK to save the setting.

5. Select Function and press Select.

6. Select a function from the list, and press Select.

7. Press Back to confirm, or enter any required information, such as a phone number, and press OK to confirm.

Note: Depending on which function you select, you may need to enter more information or make more selections. If, for example, you select Phone call or Send message, you will be prompted for the phone number of whom to call or send a message to.

8. Select Value (if available for the selected function), press Select, enter a value and press OK.

9. Select Control question, and press Select.

10. Select Off or On, and press Select and then Back.

Note: The control question value is Off by default. If you select On, a control question Proceed? is displayed when you press

and hold the soft key.

11. Press Save.

The message Changes saved is displayed.

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9.2 Hot Keys

A hot key can be programmed to give access to frequently used functions such as dialing a specific phone number, a shortcut to the menu, or sending an SMS. Keys 0 and 2 - 9 can be assigned as hot keys.

To assign a hot key, do the following:

1. Press Menu, select , and press Select.

2. Select Hot keys and press Select.

3. Select a number (0 or 2-9) in the list and press Select.

4. Select Function and press Select.

5. Select a function from the list, and press Select.

6. Press Back to confirm, or enter any required information, such as a phone number, and press OK to confirm.

7. Select Value (only available for some functions), press Select enter a value and press OK.

8. Select Control question, and press Select.

9. Select Off or On, and press Select and then Back.

Note: The control question value is Off by default. If you select On, a control question Proceed? is displayed when you press

and hold the hot key.

10. Press Save to save the setting.

The message Changes saved is displayed.

9.3 Navigation Keys

The navigation key is really 5 separate keys; left, right, up, down, and confirmation (in the middle). You can define 4 of these navigation keys as shortcuts, that is, all except the middle key.

To assign functions to the navigation keys, do the following:

1. Press Menu, select , and press Select.

2. Select Navigation keys and press Select.

3. Select Up, Down, Left, or Right, and press Select.

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HORTCUTS

4. Select Function and press Select.

5. Select a function from the list, and press Select.

6. Press Back to confirm, or enter any required information, such as a phone number, and press OK to confirm.

7. Select Value (if available for the selected function), press Select enter a value and press OK.

8. Select Control question and press Select.

9. Select Off or On, and press Select and then Back.

Note: The control question value is Off by default. If you select On, a control question Proceed? is displayed when you press

and hold the navigation key.

10. Press Save.

The message Changes saved is displayed.

9.4 Multifunction Button

The multifunction button can be defined with two different functions. A long press activates one function, and a double press activates another function. The key is not used by default, but can be defined by the user of the phone.

To assign functions to the multifunction button, do the following:

1. Press Menu, select , and press Select.

2. Select Multifunction button, and press Select.

3. Select Long press or Multi press, and press Select.

• Long press means that you press and hold the multifunction

button to reach the assigned function.

• Multi press means that you press twice quickly on the multi-

function button to reach the assigned function.

4. Select Function and press Select.

5. Select a function from the list, and press Select.

6. Press Back to confirm, or enter any required information, such as a phone number, and press OK to confirm.

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7. Select Value (if available for the selected function), press Select enter a value and press OK.

8. Select Control question, and press Select.

9. Select Off or On, and press Select and then Back.

10. Press Save.

The message Changes saved is displayed.

Note: The control question value is Off by default. If you select On, the control question Proceed? is displayed when you press

and hold the multifunction key.

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10 Favorites

From the My favourites tab ( ) you can customize your own menu with frequently used functions. When you select , a list of predefined functions is displayed, for example Write new message, Central

Phonebook, and Call list.

10.1 Adding a Favorite

To add a new favorite, do the following:

1. Press Menu, select , and press Select.

2. Select Edit favourites, and press Select.

3. Select one of the menu options and press Change.

AVORITES

4. Press Back to save the setting.

The message Favourites saved is displayed.

5. Press Back twice to return to the idle menu.

10.2 Deleting a Favorite

To delete a favorite, do the following:

1. Press Menu, select , and press Select.

2. Select Edit favourites, and press Select.

3. Deselect the menu option you wish to delete, and press Change.

4. Press Back to save the setting.

The message Favourites saved is displayed.

5. Press Back twice to return to the idle menu.

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11 During Calls

This chapter describes the options available during a call, such as call forwarding, call waiting, and conference. It also describes how to change the volume level and mute the microphone during a call.

11.1 Volume Control

To adjust the speaker volume during a call, you press the speaker volume up and speaker volume down buttons on the side of the phone. The phone stores and keeps the new volume level. You can also adjust the volume by pressing the navigation key.

11.2 Loudspeaking (Handsfree)

The loudspeaking function is useful in situations when you need to have a conversation over the phone while having your hands free for other tasks (handsfree mode).

To activate loudspeaking during a call, do the following:

• Press .

You are connected to the caller via the loudspeaker and microphone.

11.3 Muting the Microphone

It is recommended that you mute the microphone rather than putting a call on hold, because a call on hold can be diverted to your operator, directly or after some time.

To mute the microphone during an ongoing conversation, do the following:

1. Press More, select Microphone off, and press Select.

Press and hold .

The mute microphone icon is displayed, and the other part in an ongoing call will not be able to hear you.

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To switch on the microphone again, do the following:

1. Press More, select Microphone on, and press Select.

Press and hold .

Note: During an emergency call, the soft key More is disabled, which

means that you can only turn off the microphone by pressing and holding .

11.4 Opening Contacts During Call

During a call it is possible to search for a contact in the local, the company and the central phonebooks.

To search a contact during a call, do the following:

URING CALLS

1. Press More.

2. Select Contacts, and press Select.

3. Select Call contact to search a contact in the local or company phonebook. Or select Central Phonebook to search a contact in the central phonebook.

4. Press Select.

5. Select or search a contact.

Note: If you wish to call the selected contact, you press Call. Then the

first call is put on hold. For more information, see Inquiry on page

58.

11.5 Inquiry

Inquiry means placing an ongoing call on hold, and then calling a new party.

Note: This feature needs to be configured in the WinPDM or CPDM.

Please contact the system administrator.

To make an inquiry to a third party during an ongoing call, do the following:

1. Press More during the call.

2. Select New call and press Select.

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Note: If New call does not appear when you press More, it is possible to press R and dial the third party to initiate the inquiry.

3. Dial the third party's phone number and press .

Press the soft key, select a contact, press Select, and then press Call.

Note: It is only possible to select a contact from the local and company phonebook, but not from the central phonebook, when making an inquiry.

4. When the third party answers, it is possible to switch between the calls (refer back), transfer the call, create a conference, and end one of the calls.

11.5.1 Ending Inquiry Call

When yo want to end the inquiry call, do the following:

1. Press More during the call.

2. Select End call and press Select.

The third party is disconnected, and you are connected to the first party.

Note: If End call does not appear when you press More, press R, dial number and press 1 to return to the first party.

11.5.2 Refer Back

When you have made an inquiry to another party, and want to switch between the calls, do the following:

1. Press More, select Switch and press Select.

Note: If Switch does not appear when you press More, press 2, dial number and press 2 to switch between the calls.

11.6 Transfer

If you wish to transfer an ongoing call to another extension, you can use the transfer feature.

Note: This feature needs to be configured in the WinPDM or CPDM.

Please contact the system administrator.

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To transfer an ongoing call to another extension, do the following:

1. Press More, select New call and press Select.

2. Dial the third party and press .

You can dial the number, or use the phonebook or the call list to make the call.

3. Press More, select Transfer, and press Select.

The ongoing call is transferred.

Note: If Transfer does not appear when you press More, you can also do the following to transfer a call: Press R, dial the third party, and press before or after the third party answers.

11.7 Blind Transfer

URING CALLS

With the blind transfer feature, you can transfer a call directly to a third party, without having to wait for a ring tone when you dial the third party number. When the transfer is complete, you will be disconnected.

Note: This feature needs to be configured in the WinPDM or CPDM.

Please contact the system administrator.

To transfer an ongoing call to a number that cannot be retrieved, do the following:

1. Press More, select Transf. to new and press Select.

Note: If Transf. to new does not appear when you press More, you can also do the following to transfer a call: Press R, dial the third party, and press before the third party answers.

2. Dial the third party, and press .

11.8 Call Parking (On Hold)

An ongoing call can be put on hold temporarily. Calls put on hold can be resumed to your own or on another phone.

To put a call on hold, do the following:

1. Press R.

Wait for a dial tone.

2. Press 10 to activate the call parking service.

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3. Enter the identification code for the call you wish to put on hold. The code consists of 1 or 2 digits, depending on the configuration. For more information, contact the system administrator.

Note: You will be prompted for the identification code later, when you wish to resume the call that has been put on hold.

Press to finish the procedure.

11.8.1 Resuming a Call

To resume the call, do the following:

1. Press 10 to activate the call parking service.

2. Enter the identification code for the call that has been put on hold.

3. Press to return to the call.

Note: An external call that is put on hold, is connected to on-hold music.

11.9 Conference

The conference function allows up to 4 conference participants. Only the conference leader (that is, the person initiating the conference) can admit participants.

During the conference, a special tone will be heard every 15 seconds as a reminder of the ongoing conference. Each time a participant enters or leaves the conference, a burst tone is heard.

When the conference leader leaves the conference, the conference will continue with the other included parties. When only two participants are left, the conversation is changed back to a normal two party connection.

Note: This feature needs to be configured in the WinPDM or CPDM by

the system administrator.

When you have an ongoing conversation and want to establish a phone conference, do the following:

1. Press More, select New Call, and press Select.

This will put the first call on hold.

2. Dial the number, and press .

When the third party has answered, continue with the following to establish a conference:

3. Press More, select Conference and press Select.

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Note: If Conference does not appear when you press More, you can also do the following to establish a conference: Press R, dial the number to include, and press 3.

4. Repeat the procedure to add more conference members.

11.10 Dialing During a Connected Call

When calling interactive teleservices, such as phone banks, you need to use Dual Tone Multi Frequency (DTMF) signals. If the phone exchange is not already programmed to automatically convert entered digits into DTMF signals, this function needs to be activated during the call.

To dial digits during a connected call, do the following:

1. Press More, select DTMF and press Select.

Note: If DTMF does not appear when you press More, you can press *.

URING CALLS

2. Dial the required digits.

The entered digits are transferred as DTMF signals.

Note: When you interact with the voice mail system, or if the automated

attendant is integrated in the exchange, DTMF dialing is automatic.

11.11 Conversation Recording Service

If Integrated Voice Mail is configured in the telephony system, and you have a mailbox, the conversation recording service allows you to record your telephone conversations and listen to them from your mailbox. The recorded conversation is treated as a normal voice message in your mailbox.

Note: Recording a conversation without the caller's prior consent may

be illegal, as may be sending the recording to a third party. The initiator has to request the caller's consent prior to beginning the recording, at the conclusion of the recording, and for any subsequent use of the recording. Compliance with the law is the exclusive responsibility of the user; any violation may be subject to legal action. Neither the manufacturer nor the distributor may be held responsible for any abusive use of this function by the user, or by any other damage that may result.

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11.11.1 Start Recording

To start recording an ongoing conversation, do the following:

1. Press # to activate the conversation recording service.

The conversation recording starts immediately.

Note: Always inform the person you are having the phone conversation with, that you are going to record the conversation.

There is no recording time limit. However, depending on the configuration of the telephony system, an intrusion tone may sound periodically as a reminder of the ongoing recording.

11.11.2 Stop Recording

To stop the recording, do the following:

1. Press # to inactivate the recording the service.

You may stop the current recording and then re-start it by re-starting the entire procedure

The recording service is available for a single call in progress, as well as a broker's call, in which case you may record each portion of the conversation with one or all of your calling parties.

11.12 Non-IP Hand-Over Service

If the telephony system is integrated within a QSIG-MD private network, and your calls are routed over your company's intranet network, which is managed using the IP-Trunking technique, you may have access to a non-IP hand-over service.

The quality of communications that are established over the internet network is generally good, mostly thanks to the implementation of a system that gives voice calls priority over data transmitted on the IP network. However, occasions may arise when the quality of the voice transmission of calls over the IP network is reduced. The non-IP hand-over service allows you to request that your current call be switched to a possible private digital tie line, or the public network (depending on availability).

11.12.1 Activating the Non-IP Hand-Over Service

To activate the non-IP hand-over service during an ongoing call established over your company's IP network, do the following:

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URING CALLS

1. Press 7 to activate the non-IP hand-over service.

The ongoing call on the IP network is switched over the non-IP network immediately, without interrupting the call.

Note: This service is only available when your call has been established

on the IP network. The non-IP hand-over service is not available for QSIG-MD private networks that use an intranet network managed according to the IPNetworking technique.

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12 Call Forwarding

This chapter describes different ways of forwarding incoming calls to another internal or external destination whenever you are absent or busy, or travelling, or when you simply would rather not be disturbed. The following different types of services are available:

• Call forward on no-answer condition

Callers are re-directed to the predefined call forward recipient, whenever you do not answer, typically after a 20-second delay

• Call forward on busy condition

Callers are immediately re-directed to the predefined call forward recipient whenever your extension is busy.

• Call forward on no-answer and busy conditions

Callers are re-directed to the predefined call forward recipient when there is no answer and when your extension is busy.

• Immediate call forward

Callers are immediately re-directed to the predefined call forward recipient. Typically, this could be your secretary’s internal number, or your external mobile phone number when you are travelling.

• Do not disturb call forward

Your extension is unavailable, and no call forwarding services were activated. Internal incoming calls are immediately disconnected, and the Do not disturb status is displayed on extensions that have a display screen. External incoming calls are immediately redirected to your facility's attendants.

• Call forward on mini-message

Your extension is unavailable, and no call forwarding services were activated. All incoming calls receive a recorded absence message.

The number to which a call forward may be directed could be an internal party's individual extension, a hunt group, another user's personal group, or even the access number for an integrated voice mail system that your facility may use.

It may also consist of an external number containing up to 18 digits, including the network access prefix. This may be an external number that is accessible through abbreviated dialing. You may use fixed call forward defined by your system administrator. This may consist of a call forward on no-answer condition, a call forward on busy condition, or a call forward on no-answer and busy conditions

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This fixed call forward is applied by default whenever you do not define a variable call forward for your calls. This is often the case when your facility uses the integrated voice mail service, which - by default receives your calls encountering a no-answer or busy condition.

You may define all the call forwarding types listed above. This is referred to as a variable call forward that takes precedence over a possible fixed call forward.

Only one call forward type can exist at a time. When you define a new variable call forward, any definition that previously existed is automatically cancelled. A variable call forward is defined on a case-by-case basis before you leave your extension. If you do not define the call forward, you may ask the attendants to define it for you. You may also define your call forward from an internal extension that will be the recipient of your call forwards. This is the Follow me service.

• During call forwarding, it is still possible to place calls and activate any type of service from your extension.

• When you have defined any type of call forward to an internal recipient, this recipient has the option of calling you without any restrictions.

• When a call forward on busy condition is defined on your extension, you will no longer receive notifications of new incoming calls.

• For any call forward defined to be directed to an external recipient, forwarding of calls issued from external parties may take place either through your facility's resources or directly at the ISDN network level, according to your facility's configuration.

• You may program a call forward from your extension to itself. This enables you to bypass any fixed call forward that is applicable to your extension. Your extension is then available as normal.

• Serial call forwards between different users are authorized.

• Your extension can be subject to call forwarding from third party sets. Certain extensions (such as yours) can be equipped with permanent protection against receiving call forwards from third party sets. If this is the case, this service will be denied on these extensions.

12.1 Diversion from Call Services Menu

A soft key or a hot key can be pre-programmed with a shortcut to the Diversion function, see Shortcuts on page 52, or by setting the profile to divert incoming calls.

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All calls to your extension can be diverted to an internal or external answering position of your choice, and calls to your extension can be diverted to other phone numbers when your extension is busy or when you are unable to answer.

Note: This feature needs to be programmed in the WinPDM or CPDM.

Please contact the system administrator.

12.1.1 Ordering Diversion of Incoming Calls

To divert incoming calls to another phone number, do the following:

1. Press Menu, select and press Select.

2. Step to Call services, and press Select.

3. Select Divert calls and press Select.

4. Select Internal, External, No reply or When busy, and press Select.

5. Select Activate and press Select.

6. Dial the number (maximum 24 digits) to divert your calls to and press OK. You can also press to select a number from the call list.

Wait for the call timer to start in the display.

7. Press to finish the procedure.

12.1.2 Canceling Diversion

To stop diversion, do the following:

1. Press Menu, select and press Select.

2. Step to Call services, and press Select.

3. Select Divert calls and press Select.

4. Select Internal, External, No reply or When busy, and press Select.

5. Select Deactivate.

Wait for the call timer to start in the display.

6. Press to finish the procedure.

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12.2 Variable Call Forwarding

The definition of a variable call forwarding on a case-by-case basis is carried out within the framework of your extension's service programming functions.

12.2.1 Call Forwarding Immediately, At No Answer or When Busy

To order variable call forwarding immediately, at no answer, or when busy, when your extension is idle, do the following:

1. Press the prefix for the desired call forwarding feature. Press

– 61 for immediate call forwarding

– 62 for call forwarding at no answer

– 63 for call forwarding when busy

– 69 for call forwarding at no answer or when busy

2. Dial the extension number or external phone number that incoming calls will be forwarded to.

The number can contain up to 18 digits including the network access prefix. An external number may be one that is accessible through abbreviated dialing.

Note: An external number is composed of the external access 0 prefix followed by the actual external directory number and #.

3. Press to confirm.

Wait for the service acceptance tone.

4. Press to finish the procedure.

The selected call forwarding feature is activated immediately and your extension returns to idle status.

Note: In case you have forgotten to define your variable call forward

before leaving your extension, you may ask the attendants to define it for your account. This refers to the third party call forward service that is reserved specifically for them.

12.2.2 Do Not Disturb Call Forwarding

To order call forwarding when you do not wish to be disturbed, do the following:

1. Press 64 and .

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Wait for the service acceptance tone.

2. Press to finish the procedure.

The selected call forwarding feature is activated immediately and your extension returns to idle status.

12.2.3 Canceling Variable Call Forwarding

To cancel variable call forwarding, do the following:

1. Press 60 and .

Wait for the service acceptance tone.

2. Press to finish the procedure.

12.3 Call Forwarding With Mini-Messages

In addition to the variable call forwarding services (see above), you may instead want to greet callers with a message when you are absent.

Mini-Messages are predefined information messages that are useful when you are busy or unable to answer your calls. When you activate Mini-Messages, the absence message you select will be transmitted automatically to all incoming calls, internal as well as external, in the form of an ISDN mini-message, as long as the calling party's phone is compatible with the service. Once the message has been played, the call will be disconnected.

Note: You can scroll a mini-message by pressing the R key.

The following messages are the default messages provided by the telephony system. The number and contents of the Mini-Messages can be modified by the system administrator. For information, contact the system administrator.

Completing

Code Pre-defined Text

Information

0 HAS CALLED YOU BACK

1 WILL CALL YOU BACK

2 WOULD LIKE TO SEE YOU

3 IN A MEETING UP TO HH:MM (hour:minute)

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Completing

Code Pre-defined Text

Information

4 ABSENT UNTIL MM-DD (month-day)

5 IN CASE OF EMERGENCY CALL NNNN (phone number)

6 PLEASE CALL BACK IN A FEW

MINUTES

8 BUSY - RETURN TIME HH:MM (hour:minute)

9 ABSENT - RETURN DATE MM-DD (month-day)

Note: Some of the predefined messages need to be completed with

time or date information. If you are not in the office for a certain period of time (for example meeting, vacation, lunch, illness), you can specify the time or date when you will be back.

12.3.1 Defining Call Forward on Absence

To define call forwarding on absence on your extension, from your idle extension do the following:

1. Press 61*#.

2. Enter the desired Mini-Message code.

If required, enter information about return time or date, or enter a phone number.

3. Press *.

4. Press .

Wait for the service acceptance tone.

5. Press to finish the procedure.

• Internal callers will receive the absence information as text on

their phone display. (If the phone does not have a display, the caller will receive the information as a recorded message.)

• External callers will be routed to the operator, who also has

access to your absent information.

An internal party that attempts to contact you from an extension with the capacity to receive mini-messages will immediately receive your absence message. This may also be the case for an external ISDN party that is compatible with the mini-messaging service, provided the following requirements are met:

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• The caller is an ISDN network user.

• The caller uses an ISDN terminal compatible with the mini-messaging service.

• Your extension is not specifically and permanently protected against the use of this call forward on absence service for external parties.

Note: A call forward on mini-message is cancelled in the same way as

any other type of variable call forwarding features.

12.3.2 Ordering a Mini-Message (example)

To order call forwarding with the mini-message “IN A MEETING UP TO 16:30”, do the following:

1. Press 61*#.

2. Press 3 and enter the desired Mini-Message code.

3. Enter 1630 as the time of return.

4. Press *.

5. Press to confirm.

Wait for the service acceptance tone.

6. Press to finish the procedure.

12.4 Follow-me

The Follow-me feature means that all calls to your extension are diverted to another extension or external number that you specify.

When Follow-me is enabled, the display shows the icon > after your number, and the number of the answering position. A special dial tone will be heard. The phone can still be used for outgoing calls. See also Diversion from Call Services Menu on page 66 and In Charger on page

121.

12.4.1 Ordering Follow-me From the Receiving Extension

To order follow-me from the extension where your calls will be forwarded to, do the following:

1. Press 65, dial our own extension number and press .

2. Enter your user password.

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The password is set to 1234 by default, but you an changed it. See Changing Passwords on page 104.

3. Press .

Wait for the service acceptance tone.

4. Press to finish the procedure.

12.4.2 Canceling Follow-me From the Receiving Extension

To cancel follow-me from the extension where your calls are presently being forwarded to, do the following:

1. Press 66, dial your own extension number and press .

2. Enter your user password.

3. Press .

Wait for the service acceptance tone.

4. Press to finish the procedure.

12.4.3 Ordering Follow-me From Other Extension

To order follow-me from an extension that your calls will not be forwarded to, do the following:

1. Press 65, dial our own extension number and press *.

2. Enter the number where your calls will be forwarded to.

Note: In case the number is an external number, make sure to press # after you have entered the number. An external number consists of the external access digit 0 followed by the directory number, where # marks the end of the directory number.

3. Press and enter your user password.

The password is set to 1234 by default, but you an changed it. See Changing Passwords on page 104.

4. Press .

Wait for the service acceptance tone.

5. Press to finish the procedure.

12.4.4 Canceling Follow-me From Other Extension

To cancel follow-me from an extension that your calls are not being forwarded to, do the following:

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1. Press 66, dial our own extension number and press *.

2. Enter the number where your calls are being forwarded to.

3. Press and enter your user password.

4. Press .

Wait for the service acceptance tone.

5. Press to finish the procedure.

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BSENCE INFORMATION (OPTIONAL)

13 Absence Information (Optional)

Absence information is used to inform callers why you are absent and when you will return. If your own extension is the answering position for another extension, you can enter absence information for that extension, if you are authorized to do so.

When the absence information feature is enabled, a special dial tone will be heard. The phone can still be used for outgoing calls.

Note: This feature needs to be configured in the WinPDM or CPDM by

the system administrator.

13.1 Ordering Absence Information

To order absence information, do the following:

1. Press Menu, select , and press Select.

2. Select Call services, and press Select.

3. Select Absence and press Select.

The available absence reasons are displayed. The options may vary depending on the configuration in the PDM. For more information, contact the system administrator.

4. Select an absence reason, and press Select.

5. Depending on the selected option, enter date (MMDD) or time (HHMM), and press OK.

The phone calls the system and sends an absence code. The call is disconnected automatically after a few seconds.

6. When the call timer starts in the display, press to finish the procedure.

The display now shows the selected reason, and the time or date of return.

Note: The absence codes are system dependent. Contact the system

administrator regarding the available absence codes.

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13.2 Canceling Absence Information

To cancel absence information, do the following:

1. Press Menu, select , and press Select.

2. Select Call services, and press Select.

3. Select Absence and press Select.

4. Select Deactivate and press Select.

The phone calls up the system. Wait for the call timer to start in the display.

5. Press to finish the procedure.

The absence information is deleted.

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14 Messages

There are two types of messages available in the DT690 phone:

• Text Messages (SMS), see Text Messages (SMS) on page 76.

• Voice Mail, see Voice Mail (Optional) on page 80.

14.1 Text Messages (SMS)

It is possible to send and receive text messages, that is SMS (Short Message Service), to and from other phones in your system. The thirty last received messages are stored in the message list. The message list is located in the Messaging menu. Time and date information is included in the message.

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Note: Text messages can be sent and received only if the Aastra Inte-

grated Messaging Server is installed and configured in the WinPDM or CPDM. For more information, contact the system administrator.

14.1.1 Receiving a Message

A received but unread message is indicated by the new text message icon, , which appears in the display along with the following message: New message. View now?.

The icon remains in the display until all new messages are opened. If the message is received during a call, you are notified by a beep.

To open a received message, do the following:

1. Press Yes to open the mail inbox (or press No if you want to open the message later. The message will be stored in the inbox in both cases.) The text message appears in the display.

2. When you have read the message, several options are available.

You can reply to, delete, or forward a received message immediately, or call the sender or the message, or call or save a number included in the message.

Note: You can choose to perform these actions later by opening the Inbox from the Messaging menu. See the following sections for detailed instructions.

Instead of opening a text message immediately when it is received, you can view it later.

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To view a text message later, do the following:

1. Press Menu, select , and press Select.

2. Select Inbox, and press Select.

3. Select which message to view and press View.

The message opens.

4. Press Close to close the message.

14.1.1.1 Replying to a Message

To reply to a message, do the following:

1. Press Menu, select , and press Select.

2. Select Inbox, and press Select.

3. Select which message to reply to and press View.

4. Select Reply.

5. Write the message and press Send.

Note: For instructions on how to write text and numbers, see Writing

Text and Numbers on page 50.

14.1.1.2 Deleting a Message

To delete a message, do the following:

1. Press Menu, select , and press Select.

2. Select Inbox, and press Select.

3. Select which message to delete and press More.

4. Select Delete or Delete all, and press Select.

A confirmation message appears.

5. Press Yes to confirm.

The message is deleted.

14.1.1.3 Calling the Sender of a Message

To call the sender of a message, do the following:

1. Press Menu, select , and press Select.

2. Select Inbox, and press Select.

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3. Select which message to view, and press View.

4. Select More, then Call sender, and press Select.

14.1.1.4 Calling a Phone Number Included In a Message

If the sender has written a phone number in the message, it is possible to call this number without dialing it.

To call a number included in a message, do the following:

1. Press Menu select , and press Select.

2. Select Inbox, and press Select.

3. Select a message, and press View.

4. Select More, then Call no. in text, and press Select.

Note: This option is available only if the number contains minimum 3 digits.

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5. Press Call.

14.1.1.5 Saving a Number Included In a Message

To save a number from a message, do the following:

1. Press Menu, select , and press Select.

2. Select Inbox, and press Select.

3. Select a message, and press View.

4. Select More, then Save number, and press Select.

5. Select Work number, Mobile number or Other number, and press Select.

6. Select Name, and press Add.

7. Enter a name and press OK.

8. Press Back.

The number will be saved in the contact list.

14.1.2 Writing and Sending a Message

To write and send a message, do the following:

1. Press Menu, select , and press Select.

2. Select Write new message, and press Select.

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3. Write the message and press Send.

Note: The maximum message length is 160 characters (Keys 0-9, * or

4. Dial a number, or press the middle soft key, to enter the contact list.

5. Press Send to send the message.

The first character entered will be an upper level character followed by lower level characters unless the is pressed before entering the character.

When you press a key, the first available character on that specific key is displayed. To get any of the other characters on that key, press the key until that character appears in the display. For example, to enter the character E, press twice on the key 3. E appears in the display and is selected after a time out or when another key is pressed.

# can be used. Keys 0 and 1 contains special characters.) See figure 14 on page 51 to see all characters. Some characters require 2 bytes in the final message, which means that the total number of characters can be less than 160.

Note: To delete a character, press Clear.

14.1.2.1 Opening a Sent Message

To open a sent message, do the following:

1. Press Menu, select , and press Select.

2. Select Sent, and press Select.

3. Select a message, and press View.

14.1.3 Forwarding a Message

You can forward both received and sent messages to other destinations.

To forward a message to another phone number, do the following:

1. Press Menu, select , and press Select.

2. Select Inbox to forward a received message and press Select.

Select Sent to forward a sent message and press Select.

3. Select a message, and press View.

4. Press More and select Forward, and press Select.

5. Edit the message (optional), and press Send.

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6. Dial the number, or press the soft key to select a number from the contact list, and press Send to forward the message.

14.2 Voice Mail (Optional)

The voice mail application allows you to send and receive recorded voice messages. You can choose to divert all incoming calls to your mailbox, or incoming calls at to answer, or busy tone.

You can record a message which is sent to a caller when you are unable to answer a call, for example when you are out of office or in a meeting.

You can let the caller leave a voice message in your mailbox if you are unable to answer a call. When you are back in your office, you can enter the mailbox and listen to all messages received.

Note: If you are using the personal number feature, you are recom-

mended to program voice mail as the last answering position for all search profiles.

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When you enter your mailbox, you will hear recorded instructions on how you listen to, record, store and delete messages, and how to change your security code.

Note: How to handle your mailbox depends on the type of voice mail

application used. For more information, contact the system administrator, and see separate instructions for the voice mail application.

14.2.1 Activating Voice Mail

For instructions on how to activate voice mail, see Diversion from Call Services Menu on page 66. Use the number to the voice mail system as the diversion number.

14.2.2 Listening To Voice Mail

When you receive a new voice mail, the voice mail icon appears in the status bar, where it remains until you have deleted the message. A notification is also displayed in a dialog window.

Note: This function is configured in the WinPDM or CPDM. Please

contact the system administrator.

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14.2.2.1 Listening To New Voice Mail Directly

When a new message is received, the following message appears: New voice mail message(s). View now?

To listen to a voice mail message directly, do the following:

1. Press Yes to open the mail inbox (or press No to open the message later).

The icon and the following message is displayed:

You have a new voice mail message. Call to listen to the message.

2. Press Call.

The message is played.

Note: The icons in the status bar, and in the inbox disappear

when you have listened to the message.

14.2.2.2 Listen to New Voice Mail Later

Instead of listening to a voice mail message when it is received, you can listen to it later.

To listen to voice mail later, do the following:

1. Press and hold 1, when in idle mode.

If the following message is displayed, the voice mail number needs to be configured to the voice mail button: Voice mail number not defined. Contact the system administrator.

2. Listen to the voice mail and follow the recorded instructions.

1. Press Menu, select , and press Select.

2. Select Inbox, and press Select.

If you are prompted for your security code, enter it.

Note: The security code is the same as the extension number at delivery.

The icon is displayed first in the inbox list.

3. Select the voice mail message, and press View.

4. Press Call.

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5. Enter your user password if required.

The password is set to 1234 by default, but you an changed it. See Changing Passwords on page 104.

Note: Only one voice mail at the time will be displayed, even if the message list contains several voice mail messages.

14.2.3 External Notification of Voice Mail Messages

You can program your extension to send a notification to one or more external numbers, such as your mobile phone number, whenever you have a new voice message in your mailbox. When a new message is left in your mailbox, a call is initiated automatically to each external number that you have specified.

If you answer this automatic call, you are directly transferred to your mailbox. You will then be prompted to enter your user password before you can listen to your new voice message.

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If you do not answer within a certain time frame (typically 30 seconds), the automatic call will be repeated up to 5 times in 45 minutes intervals (for example).

Note: External notifications of new voice messages left in your mailbox

are usually restricted to business hours between 9 a.m. and 6 p.m., based on your facility's local time.

14.2.4 Remote Access To Voice Mail

You can access your voice mail remotely, from a DTMF analog extension or a GSM mobile phone that supports DTMF end-to-end dialing mode on an external network.

Remote voice mail access is then achieved through the automated attendant which is usually implemented and associated with a system's integrated voice mail, even when an automated attendant's functions are not effectively used.

To access your voice mail from an external phone number, do the following:

1. Dial the DID number to the automated attendant (AA).

You are connected to the automated attendant's voice menu.

Note: The internal number to the automated attendant is 885 by default. This number is associated with DID numbers relating to your facility. For more information, contact the system administrator.

2. Press *.

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The call is transferred to the voice mail system.

3. Dial your extension number (which is also your mailbox number).

A system message prompts you for your user password.

4. Enter your user password.

To change the user password from the default number 1234, see Changing Passwords on page 104.

You are now connected to your mailbox.

Interaction with the voice mail system or the automated attendant is carried out through the exchange of DTMF codes.

• For an internal call, transition to DTMF end-to-end dialing is automatic.

Note: * is the default code for reaching voice mail from the automated attendant. It may have been replaced by #.

• From an external analog DTMF extension, transition to DTMF end-to-end dialing is the default.

• From a GSM mobile phone, transition to DTMF end-to-end dialing may require a specific operation, depending on the GSM mobile phone involved.

Transition to DTMF end-to-end dialing is also applicable for checking your voice mail from a third party set within your facility. You activate the feature by dialing the internal number to the automated attendant.

An alternative solution to accessing your mailbox from outside your facility, is to dial your DID number. If your extension is successfully connected to the voice mail system, the rest of the procedure is identical to the one described above.

14.2.5 Mailbox Modes

A mailbox can be managed in one of the following three modes:

Answering mode Your mailbox plays an absence

message that you can manage yourself.

Calling parties directed to your mailbox will hear your message, but they cannot leave a message for you

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Recording mode Your mailbox plays a greeting that you

can manage yourself.

Calling parties directed to your mailbox will hear your message, and they can also leave a message for you.

Personal assistant mode Your mailbox plays a greeting that you

can manage yourself.

Calling parties directed to your mailbox can either leave a voice message or be redirected to your assistant, to another extension previously specified, or to your facility's attendants.

Note: The most commonly used mailbox mode is the recording mode.

Recording mode is the mode assumed in the rest of this guide. The operating mode for each mailbox is usually set by the system administrator.

14.2.6 Call Forwarding To Voice Mail

Call forward at no answer

Calls are re-directed to your mailbox when there is no answer, typically after a 20-second delay

Call forward when busy

Calls are immediately re-directed to your mailbox when your extension is busy.

Call forward at no answer and when busy

Calls are re-directed to your mailbox when there is no answer and when your extension is busy.

Immediate call forward

Calls are immediately re-directed to your mailbox.

Immediate call forward may consist of a fixed call forward at no answer condition, when busy condition, or a call forward at no answer and when busy condition defined by the system administrator.

Immediate call forward is applied by default whenever you do not define a variable call forward for your calls, which is often the case when a facility uses as an integrated voice mail service, which by default receives all incoming calls that are encountered by a no answer or busy condition.

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You may also program the call forwarding to your mailbox yourself. This variable call forward takes precedence over a possible fixed call forwards.

The operating modes for these different services are identical to the other call forwarding services.

The recipient number of your call forward is the internal access number for your facility's integrated voice mail system.

14.2.6.1 Ordering Call Forwarding To Your Voice Mail

To order call forwarding to your voice mail, when your extension is idle do the following:

1. Dial the prefix for the desired call forwarding.

(Dial 61 for immediate call forward, 62 for call forward at no answer, 63 for call forward when busy, or 69 for call forward at no answer or when busy.)

2. Dial 884.

This is the default access number for the integrated voice mail. For more information, contact the system administrator.

3. Press to activate the service.

Wait for the service acceptance tone.

4. Press to finish the procedure.

14.2.7 Mailbox Greeting Messages

When call forwarding to your mailbox has been set, calls directed to your mailbox will receive a greeting message.

You can personalize the greeting message. Until you have personalized the greeting, you will be asked to do so whenever you enter your mailbox.

After the greeting, a system message then prompts the caller to leave a voice message after the beep (except when the mailbox is set to answering mode).

The standard configuration of voice messages enables up to a 100 messages of maximum 30 minutes to be saved in your mailbox, depending on the voice mail capacity.

Note: Messages lasting less than 3 seconds are not included. An

8-second silence will automatically terminate a voice message. This is also the case when you are directed to your calling party's mailbox.

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14.2.8 Checking the Voice Mailbox

Regardless of whether you check your voice mailbox from your own extension, from a third party set, or from an external network, the services offered for processing your messages, and for personalization services, are always the same.

1. Initially, your mailbox will indicate how many voice messages were recorded, according to one of the following two system message forms:

• You have X new messages and Y old messages.

• You have no message. Please hang up or dial *

to customize your mailbox.

The voice mail system distinguishes new messages from messages that have already been listened to. When you have listened to a message, it is automatically archived, unless you erase it. The messages are organized into two distinct lists, where each type of message is sorted chronologically, from the oldest to the newest.

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2. Next, the announcement will indicate the various services that are available for managing your messages. It is possible to interrupt the announcement at any time by dialing a service code.

Note: The announcement is repeated up to 3 times if you do not execute an action when it is being played. It is also automatically repeated when a service has been completed successfully.

Key Action

3 Press to listen to the next message.

Initially, you will hear the oldest new message, and then each following message, in the chronological order described above.

1 Press to listen to the previous message.

You then will hear the messages in the opposite chronological order of the one described above

2 Press to listen to the previously selected message.

The message is repeated from the beginning.

4 Press to rewind within the current message.

The message is rewinded by 10 seconds.

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Key Action

5 Press to listen to pause or replay the current message.

Pressing the pause key the first time will suspend the play of the message at the current point. Pressing the key a second time replays the message from this same point; the message will be replayed automatically after a 15-second pause

6 Press to listen to fast-forward within the current

message. The message is fast-forwarded by 10 seconds. You may also request the date and time stamp for the message to which you are currently listening. To do so, press 7 (see below).

7 Press to obtain the date and time stamp for the current

message. Depending on whether the message was left on that same day or a previous day, the day and month (DDMM) and the hour and minute (HHMM) data concerning when your message was left, are transmitted vocally on your extension (according to one of the forms described below), and then your current message is replayed.

Message received at HH:MM today. Message received at HH:MM on DDMM.

The actions available for listening to voice messages are as follows:

When you have listened to your messages in whole or in part, you can erase single messages, or erase all messages your mailbox.

To erase one or all messages, press either one of the keys below.

Key Action

Press to erase the current message. This can be carried out immediately following the message, or while it is being played

Press to erase all messages in your mailbox. Messages that you have not listened to will also be erased. When you choose this option, a system message will prompt you to confirm your selection.

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Key Action

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Press to exit the voice mail. Pressing the pause key the first time will suspend the play of the message at the current point. Pressing the same key a second time replays the message from this same point; play will be automatically restarted after a 15-second pause.

3. Press to end the service.

Your extension returns to idle status. Messages that you have not listened to are still marked as new messages, while messages that you have listened to are archived automatically. The icon indicating that you have new messages will be displayed as long as there are messages you have not listened to.

Note: Typically, new messages are saved for a period of 30 days. Archived messages are typically saved for 7 days, after which they are automatically erased.

14.2.9 Automatic Callback of Voice Mail Message

When you listen to a voice message, you also have the option of automatically calling the number that the system automatically saved when the caller left the message. This is possible both for internal and external calling parties, according to the caller's identification provided by the ISDN network (or equivalent).

To call the person who left a message, do the following:

1. While listening to the message, press 0.

The person who left the message is called automatically and the call is established as if you had manually dialed the number.

14.2.10 Personal Assistant Mode

If your mailbox is set to personal assistant mode, callers have the option to either leave a voice message or be directed to a personal assistant, for example your secretary or your facility's attendants.

After your greeting message has been played, the system message prompts the caller to leave a voice message after a beep, or to do one of the following:

•Dial 0 to be connected to your personal assistant. The call is connected directly to the designated internal extension or, if you had not defined such a number, to the attendants.

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Note: The number for a personal assistant can be an external number. This is also the case when you are directed to your calling party's mailbox that is set to personal assistant mode.

Dial 9 to be connected to the attendants. The call is routed directly to the attendants.

Note: If neither 0 nor 9 is dialed within a 3 second delay, the call is

directed to your mailbox by default.

14.2.11 Personalizing the Voice Mailbox

Regardless of whether you wish to check your voice mailbox from your own extension, from a third party set, or from an external network, you can personalize your mailbox.

To personalize the mailbox, do the following:

• Press *.

The mailbox personalization options are heard. You can listen to all options or interrupt the recording by pressing a feature code at any time.

Note: The personalization options are played up to 3 times if you do not

execute an action when they are being played. The options are repeated automatically when a feature has been completed successfully.

Available mailbox personalization features are:

Key Action

1 Press to manage your greeting message.

This applies no matter what operating mode your mailbox is set to, and allows you to manage the first message that callers who are directed to your mailbox will hear.

A new menu is played, prompting you to select one of the following functions:

1 Press to listen to the greeting that is currently

saved.

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Key Action

2 Press to record your new greeting. The

maximum length for a greeting is 3 minutes.

You end the recording by dialing any code, or by remaining silent for 8 seconds.

3 Press to erase the greeting that is currently

saved. The greeting is replaced by the default greeting proposed by the voice mail system, until you record a new greeting.

9 Press to return to the main mailbox

personalization menu.

5 Press to manage your answering message.

This applies especially if your mailbox is managed in answering mode. This command then enables you to manage the message that is typically an absence message played after your greeting message for callers who are directed to your mailbox.

A new menu is played, offering you the same features as for recording your greeting message, as described above.

6 Press to manage your personal assistant

service.

This applies especially if your mailbox is managed in personal assistant mode.

A new menu is played, prompting you to select one of the following functions:

1 Press to hear the number currently saved for

your personal assistant.

This information is played back for you through voice synthesis, one digit at a time.

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Key Action

2 < # Press to save your personal assistant's

number.

The number may be an internal or external number, containing up to 18 digits, including the external network access prefix.

4 Press to erase the number currently saved for

your personal assistant.

The number is then replaced by a number for a facility attendant.

9 Press to return to the main mailbox

personalization menu.

2 Press to manage a possible external

notification for messages left in your mailbox.

This applies especially if your mailbox is managed in recording or personal assistant mode.

A new menu is played, prompting you to select one of the following functions:

1 Press to hear the number currently saved for

external notification.

This information is played back for you through voice synthesis, one digit at a time.

2 # Press to save your external notification

recipient number.

The number may contain up to 18 digits, including the network access prefix.

3 Press to activate or deactivate the external

notification service.

If the service was initially inactive, it will be activated, and vice versa. Deactivating the service has no impact on the recipient number.

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Key Action

4 Press to erase the number currently saved for

external notification.

9 Press to return to the main mailbox

personalization menu.

4 Press to manage your user password.

The user password is the same as the password used to access your mailbox and activate or deactivate certain services from your extension. The password is set to 1234 by default. You may replace it with any other four digit code.

3 Press to protect your extension from calls

sent from an automated attendant (AA).

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If the feature was initially inactive, it will be activated, and vice versa.

This feature is only applicable if your facility is equipped with an automated attendant that enables the general directing of calls to be managed instead of your facility's attendants. In this case, you may usually be contacted through this automated attendant. This service is to prevent calls from being presented on your extension by the automated attendant. An internal or external calling party trying to contact you through the automated attendant is directed automatically to your mailbox.

9 Press to leave the personalization feature.

You will be returned to the main menu.

Note: Each time something new is programmed, the system will provide

confirmation. If a service is activated or deactivated, the confirmation clearly states The service is activated or The service is deactivated.

To ensure the confidentiality of your mailbox, it is important that you modify your password. If you forget your password, you can request that it be re-initialized, either by a system attendant, or by the system administrator.

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14.2.12 Common Voice Mailbox

A common mailbox is a mailbox where you can leave a message that is then distributed automatically to all members of a specified group. There are different types of common mailboxes, described below.

A voice message that is left in a common mailbox, can be checked by the common mailbox members from their individual mailboxes. This is done in the same way as they listen to messages left in their individual mailboxes. Group messages and individual messages are treated in the same manner.

A voice message left in a common mailbox is marked as checked on your extension as soon as you have listened it, but is marked as checked on all extensions only when all members of the common mailbox have listened to it.

Note: The common voice mailbox for attendants works differently, see

below.

14.2.12.1 Common Voice Mailbox For a Hunt Group

If you are part of a hunt group with the purpose of distributing calls, a common mailbox can be associated with the group. The common mailbox can receive calls that are not answered by the intended group member, or when their calls encounter a congested or closed hunt group status.

Callers can leave a voice message which, in this case, is distributed and notified to each member of the hunt group.

14.2.12.2 Common Voice Mailbox For a Mailing List

You may be assigned a common mailbox for a mailing list. This enables you to distribute a voice messages to all members of the common mailbox for a mailing list.

For example, if you wish to call a department to a meeting, you can send a voice message to all department members at once through the common voice mailbox for that department.

You usually access a common mailbox for a mailing list through the automated attendant usually implemented and associated with a system's integrated voice mail system. You can access the common mailbox even when an automated attendant's functions are not being used.

To access a common voice mailbox for a mailing list, do the following:

1. Dial the number to your company's automated attendant (AA).

Usually, the internal number for the automated attendant is 885. If you need more information, contact your system administrator.

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ESSAGES

2. Press .

Wait for the service acceptance tone. You are connected to the automated attendant's voice menu.

3. Press 8 to transfer your call to the voice mail.

8 is the code used to access the area for leaving voice mail through the automated attendant.

4. Dial the number to the common mailbox for a mailing list you wish to access. Leave your message before ending your call.

The common mailbox number always begins with a 0 and varies from 0002 to 0999.

Note: In a standard system, there may be up to 16 common mailboxes,

each with the capacity to include up to 32 members or individual mailboxes.

One individual internal user may be associated with several common mailboxes. The procedure is applicable from an external network. Instead of dialing 885, you dial the DID number for the automated attendant. It is also applicable for leaving a message in an individual mailbox, without having to call the party.

14.2.12.3 Common Voice Mailbox For Attendants

Your facility's attendants also have a common mailbox dedicated specifically to them. The common mailbox for attendants is used to receive, when the attendants are absent, call forwards of general calls that are ordinarily processed by the attendants, typically when your facility is set to night mode.

The number to the common mailbox for attendants is 0001.

When a voice message is left in the common mailbox for attendants, all the attendants’ extensions are notified.

Note: When a message has been checked on one attendant’s exten-

sion, the message is marked as checked on all the attendants’ extensions.

14.2.13 Integrated Web Server and Unified Messaging

Depending on the configuration of your telephony facility, you may have access to three PC applications that help you manage the integrated voice mail services. These PC applications are:

• Integrated Web Server. This application activates the integrated voice messaging system for your telephone in your company's IT network. This enables you to check the messages left in your

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mailbox directly from your PC. The characteristics for each voice mail left are displayed in real time.

You can listen to voice messages from your PC, and erase the voice messages after you have listened to them. You also have access to all of your mailbox's personalization services directly from your PC, including its general operating mode. All of this is carried out completely interactively with the integrated voice mail system.

You access the Integrated Web Server by entering your extension number and user password.

• Unified Messaging. The purpose of this application is to merge your facility's integrated voice mail system with the e-mail system in your company's IT network. In addition to the usual notification methods on your telephone extension, you receive an e-mail notification each time a voice message is left in your mailbox.

You can listen to voice messages from your PC. You may also use your PC to control your telephone extension to process each voice message, or to return a call to someone who left you a voice message. You also have access to all of the methods available for personalizing your use of Unified Messaging. It is also possible for you to manage the voice message e-mail notification address, which can be a laptop remotely connected via the Internet.

• Click Dialing. This application can offer you access to the internal and external directories of your company, through your PC. You can place calls to anyone with just one mouse click.

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15 Group Features

This chapter describes the different group features available for this cordless phone.

Most of the time, you will be working as a team, for example within a department. Your extension offers you different additional services designed specifically for working as a team.

• Your extension allows you to supervise your colleagues' extensions, thus ensuring comprehensive call coverage. You may also call a colleague or intercept calls for each other.

• Your extension may also be part of a hunt group, within your department or another department, allowing callers to contact you personally, as well as someone else within your department.

• Your extension provides a simplified call pick-up service within a hunt group. It also allows you to manage your own participation in this service within the group. This is also referred to as the In/Out status management within a group. If you have been designated as the supervisor of a hunt group, you can open and close the hunt group according to your department's business hours.

ROUP FEATURES

• Although it is not really a group service, you also have access to a personal group, which is designed for grouping various extensions that may be assigned to you, such as your extension, and another phone. Different services are then provided for you to process your calls as efficiently as possible within a personal group.

15.1 Group Call Pickup

People working in a team can have their phones programmed by their system administrator to form call pickup groups. In a call-pick-up group, any member can answer any individual call to group members.

To enable this function, do the following

1. Press 14 to pick up a call presented on your primary group.

Press the appropriate prefix to pick a call presented on a secondary group.

2. Press to answer.

Note: The simplified call pick-up described above applies only if the call

that is picked up is for the group involved, or a personal call for a

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member of the involved group. If several calls are ringing within the same group, the oldest call will be selected automatically. If several calls are ringing within different secondary groups, the call that is picked up will be selected automatically by the system. Your extension may also be subject to call pick-up from third party sets that belong to the same group as you. The call pick-up access prefix within secondary groups differs from one facility to another.

15.2 Group Hunting

An internal group hunting number is a common directory number for a group of extensions. Calls to the group will be indicated at a free extension in the group. When you leave the group temporarily, you make your phone unavailable for incoming calls.

15.2.1 Standby Status in Hunt Group

When you belong to one or several hunt groups, you may also manage your availability for answering calls that are directed to your group(s). This standby service enables you to temporarily withdraw from a hunt group, and receive only personal calls and calls directed to the groups from which you have not withdrawn. The system distinguishes your position in relation to your primary group as well as your secondary groups.

15.2.1.1 Standby Status For the Primary Group

To manage your standby status within your primary group, when your extension is idle do the following:

1. Press 68 to change standby status within your primary group.

2. Press .

Wait for the service acceptance tone.

If your extension was active within your primary group, it will now be in standby mode. And if your extension was in standby mode, it will now be active within your primary group.

In relation to your secondary groups, your extension's active or inactive status is changed for all of them at the same time. In either case the service acceptance tone is played.

3. Press to finish the procedure.

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15.2.1.2 Standby Status For Secondary Groups

The prefix for accessing the standby service for secondary groups differs from one facility to another. You may place your extension on standby at any time, even if you are the last active member of a group. Your status is managed independently from the opening and closing of traffic for a specific group, which is the sole responsibility of the hunt group supervisor.

15.2.2 Opening and Closing a Hunt Group

You may be designated as the supervisor of one or several hunt groups, regardless of whether or not you are a member of them. As a supervisor, you are responsible for opening and closing the traffic to the each hunt groups, in accordance with the hunt group members’ business hours.

To open or close traffic to a hunt group, from an idle extension, do the following:

ROUP FEATURES

1. Dial the prefix to open or close the hunt group.

The prefix varies from one facility to another.

2. Dial the internal number for the involved hunt group.

3. Press .

Wait for the service acceptance tone.

4. Press to end this service.

If the hunt group was previously open to traffic, it is now closed to traffic and will no longer accept calls. Calls to the group will be directed to an overflow extension or group, or to a pre-defined dissuasion message. If the hunt group was previously closed to traffic, it is now open to traffic and will accept calls.

Note: Only the supervisor may change the open and close status for a

hunt group.

15.2.3 Personal Group

While it is not really a group service, you can have a personal group defined, which is designed for grouping up to 5 extensions that may be assigned to you.

Note: Your personal group is defined by the system administrator.

The specific services offered to you are as follows:

• You can be contacted through just one number, common to the entire personal group.

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• When you place a call to any party, you are identified by your personal group number, no matter what extension you use to place your call.

• An incoming call is presented on all your personal group's extensions, allowing you to answer it on any of them. If all extensions in your personal group are free, they will all ring simultaneously.

If you have an ongoing call on any of the extensions, you are notified of the incoming call with a call waiting tone on that extension. If possible, the other extensions are notified of the call with a silent ringing, along with call information in the displays of these extensions.

• You can transferan ongoing call between extensions within your personal group (other than from your extension). To do so, simply place the call on hold and hang up. The call is then represented on all your personal group extensions, and you can pick it up on any of them.

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16 Other Useful Features

This chapter describes more useful features available for the cordless phone and the exchange.

Depending on your facility's configuration, or on the rights assigned to your extension, your extension may offer different services that help improve productivity, or enhance the user experience.

One of the main features is the Appointment Reminder service, where you can ask the system to remind you of a meeting or other appointment at a specific time. Your extension may also provide you with the means to control how your external ISDN call costs are allocated.

16.1 Appointment Reminder

THER USEFUL FEATURES

The appointment reminder service allows you to set the system to remind you automatically at a specified time within 24 hours of your appointment. The phone can be set to remind you at any time within the next 24 hours (multiple settings are allowed).

16.1.1 Activating the Reminder Service

To activate the reminder service, do the following:

1. Dial 71.

2. Enter the hour (00-23) and minutes (00-59) for your appointment reminder.

3. Press .

Wait for the service acceptance tone.

4. Press to finish the procedure.

Your extension will ring automatically at the time of your reminder.

Note: If you receive busy tone, your extension does not have the authority to set a reminder.

5. Press to answer the call in a normal way.

A confirmation message is heard. The default message is It's time for your appointment.

Note: You have 30 seconds to answer the appointment reminder. After

this time frame, the reminder will be cancelled. If your line is busy

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AASTRA DT692 Reference Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Aastra DT690

Copyright

1 Introduction

1.1 About this User Guide

1.2 Preparing for Use

1.3 IPEI and IPDI Codes

1. Dial *#06# when the phone is in idle mode.

2. Press Back to return to idle mode.

1.4 Software Version

1. Dial *#34# when the phone is in idle mode.

2. Select Software and press Select.

3. Press Back until you return to idle mode.

1.5 Accessibility and Voice Quality

1.5.1 Operating area

1.5.2 Out of Range

1.5.3 Standby Time

2 Safety Instructions

2.1 Precautions

2.1.1 Frequency Range

2.2 Regulatory Compliance Statements (EU and EFTA only)

2.3 Regulatory Compliance Statements (USA and Canada only)

2.3.1 FCC Compliance Statements

2.3.2 Exposore to Radio Frequency Signals

2.3.3 Information to User

2.3.4 IC Requirements for Canada

2.4 Bluetooth Qualified Design ID

2.5 Environmental Requirements

2.5.1 Cordless Telephone

2.5.2 Battery

2.5.3 Disposal of Telephone and Batteries

3 DT690 Description

Figure 1: Overview of the DT690 cordless phone

3.1 Functions and Accessories

Table 1 Functions

Table 2 Accessories

3.1.1 Accessories

Case

Antenna

Loudspeaker

Microphone

Clips

Battery

3.2 Display Information

Figure 2: Example of a display in idle mode

3.2.1 Soft keys

Figure 3: Soft keys “Call” and “List”

3.2.2 System Connection Messages

3.2.3 Display Icons

3.2.4 Menu Tabs

3.3 Menu Structure

Figure 4: The main menu with the Messaging icon selected

3.3.1 Calls Menu

Figure 5: Calls Menu

3.3.2 Contacts Menu

Figure 6: Contacts Menu

3.3.3 Profile Menu

Figure 7: Profile Menu

3.3.4 Messaging Menu

Figure 8: Messaging Menu

3.3.5 My Favourites Menu

Figure 9: My favourites Menu

3.3.6 Short cuts Menu

Figure 10:Short cuts Menu

3.3.7 Connection Menu

Figure 11: Connection Menu

3.3.8 Settings Menu

Figure 12:Settings Menu

3.3.9 In Call Menu

Figure 13:In call Menu

3.3.10 Customizing the Menu Structure

3.4 Indicators

3.4.1 Phone Indicator

Table 3 Cordless Phone Indicator

3.4.2 Desk PDM Charger Indicator

Table 4 Desk PDM Charger Indicator

4 Switching On and Off