Aastra Telecom DT690 User Manual

USER GUIDE1424-EN/LZT 103 088D320101116

Aastra DT690

Cordless Phone for MX-ONE™

rsiimesMats HöglanderMH

USER GUIDE

Copyright

© Copyright Aastra Telecom Sweden AB 2010. All rights reserved.

Disclaimer

No parts of this publication may be reproduced, stored in retrieval
systems, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording or otherwise, without prior written
permission of the publisher except in accordance with the following
terms.

If this publication is made available on Aastra media, Aastra gives its
consent to downloading and printing copies of the content provided in
this file only for private use and not for redistribution. No parts of this
publication may be subject to alteration, modification or commercial use.
Aastra will not be liable for any damages arising from use of an illegal
modified or altered publication.

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CORDLESS PHONE FOR MX-ONE™

1 Introduction

WARRANTY

AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO
THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. Aastra shall not be liable for errors contained
herein nor for incidental or consequential damages in connection with
the furnishing, performance or use of this material.

TRADEMARK

Aastra is a registered trademark of Aastra Technologies Limited. All
other trademarks mentioned herein are the property of their respective
owners.

1.1 About this User Guide

This guide describes the available features of the DT690 cordless phone
when it is connected to MX-ONE™.

The DT690 cordless phone is rich of features, with a color display, tele­phony, messaging, and Bluetooth (optional). The phone is designed for
use in a medium demanding environment, such as hospital environment,
light industry environment, and office environment.

Depending on the version and configuration of the exchange that your
phone is connected to, some of the functions and features described in
this user guide may not be available. There can also be some differ­ences in the way your phone is programmed. Please consult the system
administrator if you need further information. Some markets use differing
codes for some features. In this guide the features are described using
the most common codes. The latest version of the user guide can be
downloaded from www.aastra.com.

1.2 Preparing for Use

Before using your phone for the first time, you have to charge and
connect the battery, see Installation on page 117.

Note: Place the phone in the charger and charge it for at least one hour

before using it the first time.

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1.3 IPEI and IPDI Codes

Your phone has a unique IPEI code (International Portable part Equip­ment Identity), and a unique global GAP identity number for the DECT
registration (IPDI). The IPEI and IPDI codes are used for network
subscription of the phone.

At delivery, the phone’s IPEI and IPDI codes are identical, and either of
them can be used for network subscription.

Note: If the phone is replaced by another phone using the easy replace-

ment procedure, the IPDI code changes. If the IPEI and IPDI

codes differ, the IPDI code should be used for network subscrip­tion.

To look up the IPEI and IPDI codes, do the following:

1. Dial *#06# when the phone is in idle mode.
The IPEI and IPDI numbers appear in the display.

I

NTRODUCTION

2. Press Back to return to idle mode.

Note: If your phone is broken and needs to be replaced with another

phone, please contact the system administrator.

1.4 Software Version

To view the phone’s software version:

1. Dial *#34# when the phone is in idle mode.

2. Select Software and press Select.
Details about the software version appear in the display.

3. Press Back until you return to idle mode.

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1.5 Accessibility and Voice Quality

The base network is not always available. If you cannot connect to the
system, contact the system administrator. For best voice quality, avoid
positioning yourself near a computer, a radio, or similar equipment.

1.5.1 Operating area

You can use your cordless phone in the area that is covered by the
network. Outside this area you will lose contact with the phone network.
The signal strength icon, , will disappear and the text No System will
be displayed.

1.5.2 Out of Range

When you leave the system coverage area you will hear a short beep
and see a lamp indication, and the text Searching will appear in the
display. The out of range beep will be repeated every minute for 30
minutes. To switch off the beep, press and hold the mute key, .
When reentering the coverage area, it takes a few minutes before the
phone registers into the system.

1.5.3 Standby Time

Poor radio signals (far away from the system base station) reduce the
handset standby and talk times. High loudspeaker or ringer volume,
frequent key activation and display illumination as well as active vibra­tion alarm and Bluetooth operation, are features that can specifically
shorten standby and talk times.

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2 Safety Instructions

Read this sedction before using the telephone.
For safe and efficient operation of the telephone, observe the guidelines

given in this manual and all necessary safety precautions when using
the telephone. Follow the operating instructions and adhere to all warn­ings and safety precautions located on the product, the Quick Reference
Guide and this User Manual.

This product shall only be used with the following batteries:

• Art.No.: 660216 Battery

Single chargers shall only be connected with power adapters supplied
by the manufacturer.

Available power adapters (Suppliers Designation) are:

• Art.No.DC3: 130160A Power supply unit AC/5V DC/0.65A

- Europe

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AFETY INSTRUCTIONS

• Art.No.DC3: 130166A Power supply unit AC/5V DC/1A

- USA, Canada, AUS, and UK

• Art.No.DC4: 130161A Power supply unit AC/5V DC/2A

- Europe, USA, Canada, AUS, and UKAA

2.1 Precautions

• Save this manual. It includes important safety information and
operating instructions. Save all instructions for future reference.

• Before using the handset, users of hearing aids should note that

radio signals can affect hearing aids and, if powerful enough, can
cause an unpleasant buzzing sound.

• Connect AC (power supply) to the desktop battery charger only to
designated power sources as marked on the product.

• Danger: Never alter the AC cord or plug. If the plug will not fit into
the outlet, have a proper outlet installed by a qualified electrician.
Improper connection increases the risk of electric shock.

• Position the electrical cord to the AC power supply where it is least
likely to be subjected to damage or stress.

• Remove the electrical cord from an outlet by pulling gently on the
AC adapter, not by pulling the cord.

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• Remove the battery before cleaning the telephone to reduce risk of

• Unplug the battery charger from a power source before cleaning

• Do not use the telephone with auxiliary equipment not exclusively

• Do not disassemble the telephone. Disassembling the telephone

• Changes or modifications to the equipment not expressly approved

• Do not allow heavy objects to fall on the telephone.

electric shock.

the telephone to reduce risk of electric shock.

recommended by the manufacturer, as it may result in fire, electric
shock, or injury, and will void the warranty.

voids the warranty. The telephone consists of no consumer
serviceable components. Service should be performed by Autho­rized Service centre only.

by the party responsible for compliance could void the user’s
authority to operate the equipment.

• Do not allow children to play with the product packaging material.
Product packaging material is often small and may present a
choking hazard.

• Do not allow children to play with the telephone. It is not a toy. Chil­dren could hurt themselves or others. Children could also damage
the telephone.

• Always keep and handle your products with care and keep them in
a clean and dust-free place. Proper use and care will prolong the
product’s life. Use a soft absorbent tissue or cloth to remove dust,
dirt or moisture.

• For long and safe operation with optimal performance the battery
need to be replaced regularly.

• Do not put the product in a microwave oven as this may cause
damage to either the oven or the product.

• Do not paint your product.

• To avoid hearing impairment, accept the call before holding your
product (or portable handsfree device) to your ear.

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2.1.1 Frequency Range

The telephone is a radio transmitter and receiver. When it is on, it
receives and sends out radio frequency (RF) energy. The telephone
operates on different frequency ranges depending on market and
employs commonly used modulation techniques:

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AFETY INSTRUCTIONS

EU
USA 1920-1930 MHz
Latin America
Brazil 1910-1920 MHz
Other countries

(except China)

1880-1900 MHz

1910-1930 MHz

1900-1920 MHz

2.2 Regulatory Compliance Statements (EU and EFTA only)

Hereby, Aastra Telecom Sweden AB, Box 42214, SE-126 17 Stockholm,
declares that this telephone is in conformity with the essential require­ments and other relevant provisions of the European Directive
1999/5/EC (R&TTE Directive).

Details to be found at: http://www.aastra.com/sdoc

2.3 Regulatory Compliance Statements (USA and Canada only)

Portables without Bluetooth Portables with Bluetooth

FCC ID:BXZDH4 FCC ID:BXZDH4BL
IC: 3724B-DH4 IC: 3724B-DH4BL
US: 9FVW4NANDH4 US: 9FVW4NANDH4

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2.3.1 FCC Compliance Statements

This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment gener­ates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful inter­ference to radio communications.

However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the inter­ference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Privacy of communications may not be ensured when using this phone.

2.3.2 Exposore to Radio Frequency Signals

This EUT has been shown to be capable of compliance for localized
specific absorption rate (SAR) for uncontrolled environment/general
population exposure limits specified in ANSI/IEEE Std. C95.1-1992 and
had been tested in accordance with the measurement procedures spec­ified in FCC/OET Bulletin 65 Supplement C (2001) and IEEE 1528-2003.

This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment. This device complies with FCC SAR limit
of 1.6 W/kg. The maximum SAR value measured when used at the ear,
and when worn on the body using belt clip are:

SAR values With Bluetooth Without Bluetooth

Head 0.104 W/Kg 0.072 W/kg
Body worn 0.029 W/Kg 0.036 W/kg

This device must not be co-located or operating in conjunction with any
other antenna or transmitter.

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Use of non-Aastra approved accessories may violate the FCC RF expo­sure guidelines and should be avoided.

2.3.3 Information to User

This device complies with Part 15 of the FCC Rules. Operation is subject
to the following conditions:

(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interfer-

ence that may cause undesired operation.

2.3.4 IC Requirements for Canada

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe B conforme á la norme NMB-003
du Canada.

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AFETY INSTRUCTIONS

The wireless phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limit for exposure to radio
frequency (RF) energy set by the Ministry of Health (Canada), Safety
Code 6. These limits are part of comprehensive guidelines and estab­lished permitted levels of RF energy for the general population. These
guidelines are based on the safety standards previously set by interna­tional standard bodies. These standards include a substantial safety
margin designed to assure the safety of all persons, regardless of age
and health.

This device has been shown to be capable of compliance for localized
specific absorption rate (SAR) for uncontrolled environment / general
public exposure limits specific in ANSI/IEEE C95.1-1992 and had been
tested in accordance with the measurement procedures specified in
IEEE 1528-2003.

2.4 Bluetooth Qualified Design ID

Bluetooth QD ID: B016451

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2.5 Environmental Requirements

2.5.1 Cordless Telephone

• Note: Do not use the cordless phone in areas with a danger of
explosion, as it is not specified as intrinsically safe.

• Only use the telephone in temperatures between 0o C to +40o C
(32o F to 104o F).

• Avoid exposing the telephone for direct sunlight or close to other
heat sources.

• Do not expose the telephone to open flame.

• Keep the telephone away from excessive heat and moisture.

• Moving the equipment rapidly between warm and cold tempera­tures may cause condensation (water droplets) to form on its
internal and external surfaces. Water droplets may cause malfunc­tion of the equipment and corrupt or end communication or damage
the equipment. When condensation is noticed, stop using the
equipment. Switch off the phone, remove the battery and unplug
the mains adapter from the power outlet. Wait until the moisture
evaporates from the equipment before putting it in operation again.

• Protect your telephone from aggressive liquids and vapours.

• If the telephone has been exposed for water or condense, remove
the battery immediately and let it dry completely before re-inserting
the battery.

• Do not place a cold telephone in a charger.

• If the liquid crystal display breaks, avoid injury by preventing the
liquid crystal from coming into contact with eyes, skin or mouth.
Prevent the liquid crystal from leaking out of the broken glass.

• In case of smoke or fumes, stop operating the product and turn it
off immediately. Unplug the mains adapter and remove the
batteries from the phone immediately. Continued operation may
result in fire or electrical shock.

2.5.2 Battery

• Do not immerse the battery into water. This could short-circuit and
damage the battery. If the battery has been exposed to water or
condense, remove it immediately and let it dry completely before
reinserting it.

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AFETY INSTRUCTIONS

• Do not expose a battery to an open flame. This could cause the
battery to explode.

• Never carry or store the battery together with electrically
conducting objects (neck chains, pencil leads, etc.)

• If you ever notice liquid leaking out, unusual odour, build-up of heat,

discolouration, deformation or any other abnormal condition when

you use, charge or store the battery, remove the battery immedi-

ately from the handset and keep it away from naked flames.

• The battery fluid can damage your sight. If at any time battery fluid

accidentally gets into your eyes, rinse your eyes immediately with
clean tap water and contact a doctor.

• Do not allow the metal contacts on the battery to touch another
metal object. This could short-circuit and damage the battery.

• Do not leave a battery where it could be subjected to extremely high
temperatures, such as inside a car on a hot day.

• Use the Desktop Charger or the wall mounted Charging Rack for
charging. Charge the battery for at least one hour the first time you
use the battery. Note that the wall mounted charger with a battery
pack adapter has to be used if the battery alone is to be charged.

• Do not charge a battery when the ambient room temperature is
above 40 ºC or below +5 ºC (above 104º F or below 41 ºF).

• Do not attempt to take a battery apart.

• Do not disconnect the battery unless it needs to be replaced.

• Turn off the telephone before removing the battery.

• Unplug the battery charger from a power source before cleaning
the phone to reduce risk of electric shock.

• Only charge the battery when it is placed in the phone.

• Never heat or dispose of the battery into a fire, which, or else, may
cause leakage, burst or fire.

• Remove the carrying case from the product while in charger.

• Do not cover the product while it is being charged. Do not charge
the phone in a closed cabinet or drawer. The charging of the battery
is a chemical process and causes the battery to become warm
during charging. Make sure the environment in which the phone is
charged, is well ventilated.

• The cordless phone can be charged either when switched on or off.

• Do not, under any circumstance, connect the battery's positive and
negative leads altogether.

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• Do not strike or drop the battery. It may cause damage to the
battery.

• The battery should be stored in a dry place, with the ambient
temperature of approximately +25°C (+77°F) for best performance.

• The battery continues to discharge a minimal portion of its power,
even if the product is switched off or the battery is removed.

2.5.3 Disposal of Telephone and Batteries

Defective phones or batteries should not be placed in municipal waste.
Please check local regulations for disposal of electronic products.

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3 DT690 Description

8

6

5

7

11

9

10

1

2

3

13

12

14

4

This chapter describes the DT690 cordless phone and its display, menu
structure, and tones.The phone is shown in figure 1 on page 14.

DT690 D

ESCRIPTION

Figure 1: Overview of the DT690 cordless phone

1 Multifunction button

Can be used as a shortcut to functions, or used in long or
double press modes

2 Speaker volume up key

Used to increase the speaker volume

3 Speaker volume down key

Used to decrease the speaker volume

4 Soft keys

Can be pre-programmed or used with the GUI

5 Off-hook key

Used to connect calls, and as a shortcut to the call list.

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6 Voice mail access

7 Key lock and upper and lower case

8Space

9 Mute key

10 Navigation key

1 1 On-hook key and power on and off

12 Display

13 Headset connector

14 Indication lamp

Used to listen to voice mail messages

A combined key lock and shift key for upper and lower case

Used to add space between text

Used to switch audio on and off in idle mode, to silence the ring
signal, and to switch the microphone off and on during a call

Used to navigate left, right, up, and down, and to confirm (the
middle key) a selection. It is also possible to program the
navigation keys (except the middle key) for shortcuts.

A combined key used to end a call, to return to idle mode, and to
switch the phone on and off with a long press

The display is 128 pixels wide and 160 pixels high. The display
has multiple colors and backlighting

The headset connector is used to connect a headset. The
headset connector cover protects the connector against dust

Indicates incoming calls and messages, low battery, and
charging status

3.1 Functions and Accessories

The DT690 functions are listed in table 1 on page 15, and its accessories
are listed in table 2 on page 16.

Table 1 Functions

Local phonebook (250 entries)
Central phonebook *
Company phonebook (1,000 entries) **
Downloadable language **
Vibrator
Headset connector
Microphone on/off during call

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Loudspeaking function
SMS (Short Message Service) *
Voice mail access *
Centralized management *
Easy replaceable battery
Easy replacement of telephone
Bluetooth (optional)

* This is a system dependent feature.
** This feature requires configuration in WinPDM or CPDM.

Table 2 Accessories

DT690 D

ESCRIPTION

Desk charger
Desk PDM charger
Rack PDM charger
Battery pack rack charger
Leather case
Belt clip, hinge type
Belt clip, swivel type
Security chain
Headset with microphone on boom
Headset with microphone on cable
Bluetooth headset (optional)

3.1.1 Accessories

Case

The plastic cover parts are made of durable PC/ABS material.

Antenna

The antenna is integrated inside the phone.

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Menu

11:00

01/11/2009

223344

System A

Status bar

Header bar

Active area

Soft key bar

Loudspeaker

A separate loudspeaker for the loudspeaking function is placed at
the back side of the phone.

Microphone

The microphone is placed at the front bottom side of the phone.

Clips

There are two different belt clip options to the cordless phone; a
standard (hinge) clip and a security (swivel) clip. Use the clip to
attach the phone to a belt or similar. See also Belt Clip on page 118.
It is also possible to use the phone without any clip.

Battery

The battery is a rechargeable Li-Polymer battery, placed under a
battery cover. The battery is fully charged within four hours.

3.2 Display Information

The icons and text in the display indicate functions and settings available
to the user. The display gives visual feedback on all actions performed,
and also textual warnings, see figure 2 on page 17. The owner ID can be
set manually by the user.

Note: If a name is available it is displayed together with, or instead of,

the number.

Figure 2: Example of a display in idle mode

Status bar The top row (Status bar) is used for icons giving the

user information about signal strength, missed call,
new message, phone lock, key lock, sound off, time
and battery status. This row is always visible.

Header bar The second row (Header bar) displays the current

date, headset connection, Bluetooth connection, and
system connection.

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Active area The next rows (Active area) are used for information

Call

List

Soft keys

Soft key bar The bottom row (Soft key bar) is used for soft keys

3.2.1 Soft keys

DT690 D

ESCRIPTION

such as the name of the system to which the cordless
phone is connected. A user identity provided from the
system, or an owner ID, can also be displayed if it has
been configured in the Settings tab. This is also the
area for popup text, missed calls or to confirm an
action.

which can be used as shortcuts for functions in the
phone. There are three soft keys located just beneath
the display. The function of each soft key is indicated
by text in the display just above the key , see figure 3 on
page 18. In idle mode, the soft keys can be used for
specific functions defined by the user of the phone.

Figure 3: Soft keys “Call” and “List”

Note: The information displayed varies depending on the version and

configuration of the exchange, and whether you use the phone in
a DECT or an IP DECT system. Consult the system administrator
to find out which type of system your phone is used in.

Depending on the state and setting of your phone, different information
can be shown, see the following list:

• Idle phone
–Normal.

The display shows the programmed name of your network,
your name and extension number, time and date, and so on,
see figure 3 on page 18.

– Follow-me activated.

The display shows your own extension number followed by a
> and the number your extension has been diverted to.

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• Outgoing call

• Incoming call

– Normal outgoing call.

When you make an outgoing call, the dialed number or name
is displayed.

– Diverted call.

If the dialed number is diverted, the diversion information is
shown. The display shows, for example, the dialed number
and the number diverted to (preceded by >). When the
diverted call is answered, only the number of the answering
position is displayed.

– Normal incoming call.

If available, the number or the name of the caller is displayed.

– Diverted call.

A diversion indicator (>) before the number or name tells you
that the call is diverted to your extension. When you have
answered the call, the display shows only the number of the
person calling.

3.2.2 System Connection Messages

Possible system connection messages that can be displayed on your
phone is described below.

Shown in display Indicating Description

System A System

Indication

No System Out of

coverage

No access Access

Indication

The phone has contact with System A.
It is also possible to assign the system a
name of your choice.

The phone is out of coverage. Go into
range, or contact the system
administrator.

When reentering the coverage area it can take a couple
of minutes before the phone has registered

automatically into the system.

The phone has contact with a system,
calling is not allowed.

No
Subscription

System
Indication

The phone is not in contact with any
system. Ask the system administrator to
log on the phone.

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3.2.3 Display Icons

The display icons are described below.

Icon Description

DT690 D

ESCRIPTION

Signal strength

Shown in the upper left corner, when the phone is
connected to a system. The staples shown in display
depends on the signal strength.

Full battery

Shown in upper right corner.

Low battery

Shown when 10% or less remains of the battery
capacity.

Empty battery

Flashing when the remaining battery capacity is 5%
or lower.

Loudspeaking

Displayed in the soft key bar during a call. Pressing
this icon will activate loudspeaking mode.

Loudspeaking off

Displayed when loudspeaking mode is enabled.
Pressing the soft key when this icon is displayed will
deactivate loudspeaking mode.

Sound off

Shown when the key is pressed and held, or
when the phone is placed in the charger with sound
off enabled.

Microphone off

Indicates a silenced microphone. It is displayed after
a long press on during a call.

Headset

Indicates that a corded headset is connected to the
phone.

Outgoing call

Added in front of outgoing calls in the call list.

Incoming call

Added in front of all answered calls in the call list.

Missed call

Added in front of missed calls in the call list, and in
the status bar.

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Icon (Cont.) Description (Cont.)

Voice mail message

Appears in the inbox when there are voice mail
messages that you have not listened to. The icon
remains in the inbox until you have listened to the
voice mail.

New voice mail message

Indicates that you have one or more new voice mail
messages. The icon remains in the status bar until all
voice mail messages have been listened to.

New text message

Indicates that you have one or more new text
messages. The icon remains in the status bar until all
new text messages have been read.

Read message

Placed in front of a message to indicate that this
message has been read.

Keys locked

Indicates a locked keypad.

Phone locked

Indicates a locked phone.

Locked entry

Indicates a company phonebook contact. These
contacts cannot be changed or deleted by the user.

Bluetooth

Indicates that Bluetooth is enabled.

Bluetooth headset

Indicates that a Bluetooth headset is connected to
the phone.

WinPDM/CPDM communication

Visible when there is communication with WinPDM or
CPDM through the desk PDM charger.

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3.2.4 Menu Tabs

The menu tabs are listed and described below.

Icon Description

Contacts

Contains all names and numbers in the local phonebook. In
addition, a company phonebook with up to 1,000 entries can
be downloaded from the WinPDM or CPDM to the phone. It
is also possible to access a central phonebook from this
menu.

Company phonebook and central phonebook are system dependent and configured

My favourites
Contains menu shortcuts that you use to customize the
menus.

Messaging

Contains all message handling such as reading and writing
messages.

by the system administrator.

DT690 D

ESCRIPTION

Calls

Contains call lists, call time, and call services

Call services are configured by the system administrator from the WinPDM or CPDM.

Connections

Contains Bluetooth connection, headset selection, system
selection and In charger selection.

Bluetooth is optional, and is only visible in the connections menu if Bluetooth is

ordered with the phone.

Settings

Contains phone settings such as ringer volume, and display
language.

Short cuts

Contains shortcuts for the soft keys, hot keys, navigation
keys, and the multifunction button.

Profiles

Allows you to create up to four profiles. By default there is no
profile.

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13:00

Messaging

Select

Back

Connections

My favourites

Profiles

Contacts

Settings

Short cuts

Calls

3.3 Menu Structure

All available phone features can be accessed through the menus. Use
the navigation key, , to enter menus, to select options, and confirm
selections.

• In idle mode, press the middle key of to open the main menu.

Note: You can also open the main menu by pressing Menu.

• To confirm a selection, press the middle key of .

Note: You can also confirm a selection by pressing Select.

• Press Back to return to the previous menu, and press to exit
the menu structure.

When you open the main menu, the display will look as in figure 4 on
page 23. The Messaging icon is selected by default when the main menu
opens.

Figure 4: The main menu with the Messaging icon selected

Note: The phone can be used in several networks. All functions are not

supported in all networks.

23 1424-EN/LZT 103 088 Uen D3 2010-11-16

3.3.1 Calls Menu

• Vacation

• Trip

• Absence 1

• Absence 4

• Absence 3

• Absence 2

• Out

• Missed calls —>

• Call services

7682 05:26
7845 23-Sep-09

Total call time:
03:47:06
Last call:
00:00:07

7891 01:30
7827 03:35
7682 05:26
7845 20-Oct-09

• Call list —>

• Call time

—>

• Absence*

• Deactivate

• Lunch

• Meeting

• Internal

• External

—>

—>

—>

• Call

• More

—>

—>

• Call

• More

—>

Edit number

—>

Save number
Send message
Delete

Delete all

•

•

•

•

•

>
>

>
>
>

>

>

>
>

>
>

>
>
>
>
>

• Divert calls*

• No reply

• When busy

>
>

>
>

• Back

• Back

Time of call

•

>

Edit number
Save number
Send message
Delete

Delete all

•

•

•

•

•

>
>

>
>
>

Time of call

•

>

>

* Visible if defined in the PDM

An overview of the Calls menu is presented in figure 5 on page 24.

DT690 D

ESCRIPTION

Figure 5: Calls Menu

Note: Call service functions are system dependent. Parameters are set

up in the CPDM or WinPDM. Contact the system administrator.

1424-EN/LZT 103 088 Uen D3 2010-11-16 24

CORDLESS PHONE FOR MX-ONE™

3.3.2 Contacts Menu

An overview of the Contacts menu is presented in figure 6 on page

25.

• Call contact

• Add contact

• Edit contact

• Delete contact

• Central phonebook*

* System dependent

——>

——>

——>

——>

——>

• Search

• From contact list

• New

• From Call list >

• Search

• From contact list

• Search

• From contact list

• Search by name

• Search by number

• Last result

Figure 6: Contacts Menu

>

>

——>

>

——>

>
>

——>

• Name

• Work number

• Mobile number

• Other number

• Ring signal

• Name

• Work number

• Mobile number

• Other number

• Ring signal

• Call

• More

• Back

>

——>

>

>
>
>
>
>

>
>
>
>
>

• View contact

• Add to contacts

• Send message

>
>

>

3.3.3 Profile Menu

An overview of the Profile menu is presented in figure 7 on page 25.

• Normal (example)

• Add new

Figure 7: Profile Menu

——>

——>

• Name

• Volume

• Ring signal

• Message alert

• Vibrating alert

• Key sound

• Answering behaviour

>
>

——>

>

——>

——>

——>

• Internal call

• Extrernal call

• Call back

• On

• Off

• On if silent

• Silent

• Click

• Tone

• Automatic

• Loudspeaker

>
>
>

>
>
>

>
>
>

>
>

25 1424-EN/LZT 103 088 Uen D3 2010-11-16

3.3.4 Messaging Menu

• Delete

• Forward

• Call sender

• Call no. in text*

• Save number

• Enter text

• Sent

• Reply

• Delete

• Delete all

• More

• Close

>
>

>

>

——>

*) Visible if the number consists of minimum 3 digits.

• Inbox

Message List

Message List

——>

——>

——>

—>

• Enter text >

>
>

>

• Write new message

—>

Message List

—>

• Delete

• Call no. in text

• Save number

• Forward

• More

• Close

• Enter text >

—>

—>

>
>

>

• Unsent

>

• More

• Back

—>

—>

• View

——>

——>

• Delete

• Delete all

• More

• Back

—>

—>

• View

• Send

• Delete

• Delete all

• Clear

• Back

>

>

• More

• Back

—>

—>

• Edit

——>

• Enter number >

An overview of the Messaging menu is presented in figure 8 on
page 26.

DT690 D

ESCRIPTION

1424-EN/LZT 103 088 Uen D3 2010-11-16 26

Figure 8: Messaging Menu

CORDLESS PHONE FOR MX-ONE™

Soft Keys --->

H

ot Key --->

Navigation Keys --->

Multifunction button--->

Left --->
Middle --->
Right --->

0, 2 - 9 --->

Up --->
Down --->
Middle --->
Right --->

Not used
Phone call ---> Enter number
Call list
Contact list
Central phonebook*
Message inbox
Send message ---> Enter number

Change profile ---> Profile A (example)

Open a menu --->
Call absence >

Name >
Function ----------->
Value >
Control question -->

Main menu
Calls
Connections
Contacts
Messaging
My favourites
Profiles
Settings
Absence**
Call services

*) This is a system dependent feature.
**) Visible if defined in PDm or CPDM.

Long press --->
Multi press --->

On
Off

Function ------------>
Value >
Control question --->

On
Off

3.3.5 My Favourites Menu

An overview of the My favourites menu is presented in figure 9 on
page 27.

• No favourites added

• Favourites added

——>

——>

(example)

* Defined in the PDM

Figure 9: My favourites Menu

3.3.6 Short cuts Menu

An overview of the Short cuts menu is presented in figure 10 on
page 27.

• Add new

• Back

• Write new message

• Central phonebook >
(short-cuts)

——>

>

>

• Inbox

• Write new message

• Central phonebook

• Call contact

• Call list

• Call absence*

• Call diversion*

• Profiles

27 1424-EN/LZT 103 088 Uen D3 2010-11-16

Figure 10:Short cuts Menu

3.3.7 Connection Menu

• Bluetooth*

• Enable / Disable

• Headset

• Add new

—>

>

• Headset

>

—>

• Mic on boom

• Mic on cable

—>

• System

• In charger

• Change system

• Subscribe

>

• Unsubscribe

>

>

—>

• Rename system

• Priority

>

>

• No action

• Switch off

• Redirect

—>

• Hearing protection

• Sound off

*) Visible if the telephone’s hardware supports Bluetooth

An overview of the Connection menu is presented in figure 11 on
page 28.

DT690 D

ESCRIPTION

Figure 11:Connection Menu

1424-EN/LZT 103 088 Uen D3 2010-11-16 28

CORDLESS PHONE FOR MX-ONE™

• On

• Off

• Auto phone lock

• Hook-off

• On

• Off

• On in charger

• Change PIN code

• Time format

• Automatic key lock —>

• Phone lock —>

Dansk, Nederlands,
English, etc.

• Sound & Alerts —>

• Ring signals

• Vibrator alert

• *Language —>

• Locks —>

• Display

• Time & Date —>

• Answering -–>

• Owner ID

• Answering behaviour —>

>• Volume

• Message alert

• Key sound

>

—>

• Brightness

• Screen saver

• Date format

• Automatically

• Loudspeaking

• Messages -–>

• Text Size

• Any key

• Answering key —>

>

>

—>

• Internal call

• Callback

• External call

—>

• On

• Off

• On if silent

—>

• Click

• Silent

• Tone

—>

• hh:mm (am/pm)

• hh:mm

• dd month yy

• month dd yyyy

• yyyy-mm-dd

• mm/dd/yyyy

• dd/mm/yyyy

• dd-mm-yyyy

• dd.mm.yyyy

—>

—>

• Contrast

>

• Information

• Black

—>

• Normal

• Power save

—>

• Normal

• Large

—>

3.3.8 Settings Menu

An overview of the Settings menu is presented in figure 12 on page

29.

29 1424-EN/LZT 103 088 Uen D3 2010-11-16

Figure 12:Settings Menu

3.3.9 In Call Menu

• Call back*

• Audio transfer**

• End call

• Call waiting*

• Switch

• Transfer*

• Transf. to new****

>

• New call

• Phonebook access

• Call

>

—>

>

>

**Only available when Bluetooth connection is active

.

*** Visibsible if the Admin menu is activated.
**** Visible if the parameters “New call” and “Transfer” are defined in the PDM.

• Conference*

—>

>

>

>

• Cancel

>
>

• Phonebook access

• Call

>

• Cancel

>

>

• Contacts

• Microphone on/off

• DTMF

>

>

>

• General purpose 1 Name*

• General purpose 2 Name*

• General purpose 3 Name*

* Visible if defined in the PDM

*

*

*

>

• DECT info ***

—>

• System

• Link

>
>

>

An overview of the In call menu is presented in figure 13 on page 30.
You reach the menu by pressing the soft key More during a call.

Note: The options that appear when you press More are programmed

from the WinPDM or CPDM. Please contact the system adminis­trator.

DT690 D

ESCRIPTION

Figure 13:In call Menu

1424-EN/LZT 103 088 Uen D3 2010-11-16 30

CORDLESS PHONE FOR MX-ONE™

3.3.10 Customizing the Menu Structure

It is possible to customize the menu tree by hiding some of the available
functions that for example are not in use. This is configured in the
WinPDM or CPDM by the system administrator.

31 1424-EN/LZT 103 088 Uen D3 2010-11-16

3.4 Tones

The following different tones are sent from the exchange to your phone.

Tone Description

Dial tone

Special dial
tone

Ringing tone
or queue tone

Busy tone

Congestion
tone

DT690 D

ESCRIPTION

Number
unobtainable
tone

Call waiting
tone

Intrusion tone

Conference
tone

Verification
tone

Warning tone,
expensive
route

every 15 seconds (to all parties)

1424-EN/LZT 103 088 Uen D3 2010-11-16 32

CORDLESS PHONE FOR MX-ONE™

3.5 Indicators

3.5.1 Phone Indicator

The status indicators listed below are used to indicate phone status.

Table 3 Cordless Phone Indicator

Indicator Description

Orange, fixed (phone placed in
charger)

Green, fixed (phone placed in
charger)

Red, fixed Battery warning.
Green flashing Incoming call.

3.5.2 Desk PDM Charger Indicator

The status indicators listed below are used to indicate charger status.

Table 4 Desk PDM Charger Indicator

Indicator Description

None Not connected to power.
Green, fixed Logged on to CPDM or WinPDM.

Battery is being charged.

Battery is fully charged.

Orange, fixed Not logged on to CPDM or

WinPDM.

Orange, flashing (1000 ms on,
1000 ms off)

Orange, flashing (100 ms on, 800
ms off)

Red, fixed Software error. Service needed.

33 1424-EN/LZT 103 088 Uen D3 2010-11-16

Software download
File transfer during Easy
Replacement

Change phone indication during
Easy Replacement.

DT690 D

ESCRIPTION

Red, flashing (100 ms on, 800
ms off)

Red, flashing (3 long flashes, 800
ms on, 100 ms off)

Red, flashing (800 ms on, 100
ms off)

Error indication during Easy
Replacement. Put back old
phone in charger. Charger
returns to Not logged in to
CPDM or WinPDM mode when
the phone is removed.

Parameter error in user
parameters. Charger performs a
factory reset and restarts.

Parameter error in production
parameters. Service needed for
charger.
Error during Easy Replacement.
Service needed for both phones.

1424-EN/LZT 103 088 Uen D3 2010-11-16 34

CORDLESS PHONE FOR MX-ONE™

4 Switching On and Off

This chapter describes how to switch on and off the phone.
Note: If the message No System is displayed you cannot make or

answer calls. Depending on system programming, your phone
can be locked automatically. To unlock the phone, enter your four
digit code (factory default is “0000”).

4.1 Switching On

To switch on the phone, do the following:

1. Press and hold .
The phone will vibrate when it is on and the display lights up. The

following confirmation message is displayed: DT690 Switch on?.

2. Press Yes to confirm.
If the phone does not switch on, or if the battery icon indicates low

level, charge the battery and try again.

4.2 Switching Off

To switch off the phone, do the following:

1. In idle mode, press and hold .
The following confirmation message is displayed: Switch off?.

2. Press Yes to confirm.
The phone is switched off.

Note: Pressing from a menu will return you to idle mode.

35 1424-EN/LZT 103 088 Uen D3 2010-11-16

5 Free Seating

Free Seating is used for people who have an office extension number
but no phone set of their own, for example, people who are mostly
working outside the office. As a free seating user, and working from the
office, you can log on to any free phone set. The phone set will be
assigned temporarily with your extension number and your system
authorities.

Note: Free seating is not supported by IP DECT.

5.1 Logging On

To log on, do the following:

F

REE SEATING

1. Press *11*.

2. Dial the authorization code * extension number # and press .
Wait for the call timer to start in the display.

3. Press to finish the procedure.
The display shows your phone number.

5.2 Logging Off

To log off, do the following:

1. Press #11# and then .
Wait for the call timer to start in the display.

2. Press to finish the procedure.

1424-EN/LZT 103 088 Uen D3 2010-11-16 36

CORDLESS PHONE FOR MX-ONE™

6 Incoming Calls

An incoming call is indicated by a flashing indicator, accompanied by a
ring signal and a vibrating phone. The ring type tells you if the call is an
internal, external or callback call. Both ring signal and vibrator can be
disabled. The calling party’s number or name, or both, is displayed.

The name of the caller will be shown if the calling party’s phone number
is stored in any of the phonebooks. When a headset is connected to the
phone, the answering button on the headset can be used to answer the
call.

The 25 last received phone numbers are stored in the call list along with
the latest dialed and missed phone numbers, see Call List on page 51.

6.1 Answering Calls

When you receive a call, do the following to answer:

• Press .

OR

• Press to answer in loudspeaking mode (handsfree).
You are connected to the caller via the loudspeaker.

OR

• Press the answering button on the headset.

Note: Calls can be answered at any time even during programming, or

while keying in a number. When the phone is in idle mode, you
can change the answering method, see Changing Answering
Methods on page 106.

Other answering methods, such as Automatically or Loudspeaking, can
be set from the Settings tab, , see Settings on page 100. When auto­matic answering is enabled, an incoming call will be answered automat­ically after approximately one second.

37 1424-EN/LZT 103 088 Uen D3 2010-11-16

6.1.1 Call Pick-up

To answer a call to a phone in another room:

1. Call the ringing extension and press .

2. When you hear a busy tone, press 8.

Note: France and New Zealand press 4; Sweden press 6.

6.1.2 Mute Ring Signal

If the phone rings at an inconvenient moment, you can switch off the ring
signal temporarily:

1. Press to suppress the ringing.
All alert signals, including the vibrator, will be muted for this specific

call.

I

NCOMING CALLS

2. Press to answer the call.

6.1.3 Silent Ringing

You can set your phone to silent ringing, when your phone is in idle
mode:

• Press and hold to switch the ring signal on or off. When the
ring signal is switched off, the icon is shown. All alert signals will
silence until the ring signal is switched on again. If the vibrator is set
to On when silent, it will alert you of new calls, messages and
alarms. See Switching Vibrator On and Off on page 100.

6.2 Rejecting a Call

If you do not want to answer an incoming call, you can reject the call:

• Press . The call is disconnected.

6.3 Ending a Call

If you want to end an ongoing call, you hang up:

• Press .
The display shows the duration of the call. The total time of the call

can also be retrieved from the Calls menu.

1424-EN/LZT 103 088 Uen D3 2010-11-16 38

CORDLESS PHONE FOR MX-ONE™

6.4 Parallel Ringing

Parallel ringing makes it possible for an incoming call to ring several
phones simultaneously and for the call to be answered from any of the
phones. The main advantage of this function is minimizing the risk of
losing calls. The function requires all the phones involved to be defined
in a parallel ringing list, which must be configured and initiated by the
system administrator.

Because only calls to a main extension will be distributed among the
phones in the list, this main extension also needs to be defined. A call to
a specific extension will not be distributed to other phones in the list. The
user can disable parallel ringing temporarily using the function Internal
Follow-me. For more information about Internal Follow-me, see Internal
Follow-me on page 72.

6.4.1 Disabling Parallel Ringing Temporarily

To disable parallel ringing temporarily, do the following:

1. Press *21*

Note: U.K., press *2*.

2. Dial the extension number, press # and press .
Wait for the call timer to start in the display.

3. Press to finish the procedure.

If you want to disable parallel ringing for all phones defined in the list,
follow the procedure for disabling the function from the phone with the
main extension number and enter the number of the answering position.
If you want to disable parallel ringing for one specific phone in the list
only, follow the procedure for disabling the function from this phone and
enter its extension number.

6.4.2 Restoring Parallel Ringing

To restore parallel ringing, do the following:

1. Press #21#.

Note: U.K., press #2#.

2. Press .
Wait for the call timer to start in the display.

3. Press to finish the procedure.

39 1424-EN/LZT 103 088 Uen D3 2010-11-16

I

NCOMING CALLS

Note: If you want to restore parallel ringing for all phones defined in the

list, follow the procedure for restoring the function from the phone
with the main extension number and enter the number of the
answering position. If you want to restore parallel ringing for one
specific phone in the list only, follow the procedure for restoring
the function from this phone and enter its extension number.

1424-EN/LZT 103 088 Uen D3 2010-11-16 40

CORDLESS PHONE FOR MX-ONE™

7 Outgoing Calls

This chapter describes how to make calls, how to conceal your number
from being displayed to the person you are calling, and how to redial the
last external number dialed.

7.1 Calling

To make a call, you can either select a contact in one of the phonebooks
available, or get the phone number or extension from the call list. You
can also use shortcuts, if available.

• Available phonebooks are the local phonebook stored on the
phone and the company phonebook stored centrally on a server,
see Contacts on page 53.

• The 25 last received phone numbers are stored in the call list along
with the latest dialed and missed phone numbers, see Call List on
page 51.

• It is possible to save a phone number as a shortcut, see Shortcuts
on page 59.

If the number you wish to dial is not stored in any phonebook, nor found
in the call list, you enter the desired phone number or extension with the
keypad.

To call a number that is not stored in the call list or among your contacts,
do the following:

1. Dial the number and press or Call.
The number is shown on the display while dialing.

2. If needed, press Clear to erase and edit the number.
Use the navigation key to step and add or delete a digit in the

middle of a number.

Note: If you receive a queue tone when the digit(s) to get an external

line are dialed (if the feature Least Cost Routing is used in the
system), keep waiting. Once a line becomes free you will receive
a dial tone. If a warning tone is heard, the selected line is marked
Expensive.

41 1424-EN/LZT 103 088 Uen D3 2010-11-16

O

UTGOING CALLS

7.1.1 Dialing Using a Pre-programmed Hot Key or Soft Key

To dial using a hot key or soft key, do the following:

• Press the pre-programmed hot key or soft key.
The call will be connected automatically.

7.1.2 Dialing a Number From the Call List

To dial a number stored in the call list, do the following:

1. Press .
The call list is opened. If a number occurs more than once, the most

recent time stamp is shown along with the total number of occur­rences.

2. Step with the navigation keys in the call list and select a number to
dial. If you wish to edit the number before calling, do the following:

a) Press More.
b) Select Edit number, press Select, and make the desired

changes.

3. Press or Call.

7.1.3 Dialing From Contacts

To dial a contact, do the following:

1. Press Menu, select , and press Select.

2. Select Call contact, and press Select.
A name list is shown.

3. Select a contact from the list, or search a name or number by enter
characters in the Search field, and press or Call.

For more information about calling contacts via the phonebooks, see
Contacts on page 53.

7.1.4 Dialing a Number from a Text Message

It is possible to dial a number included in a received text message. For
detailed instructions, see Calling a Phone Number Included In a
Message on page 88.

1424-EN/LZT 103 088 Uen D3 2010-11-16 42

CORDLESS PHONE FOR MX-ONE™

7.1.5 Loudspeaking (Handsfree)

While waiting for a connection, dial tone or during the call:

1. Press .

2. You are connected to the call via the loudspeaker and microphone.

7.2 Number Presentation Restriction

If you do not wish to display your name and number to the person you
are calling, you can activate the number presentation restriction feature.

Note: The feature can be blocked for use on your extension by the

system administrator.

To hide your name and number from the person you are calling, do the
following:

1. Press *42# and press .
Wait for a dial tone.

2. Dial the number.
Instead of showing your name and number, the display on the

called phone shows the text Anonymous.

Note: The number presentation restriction settings are valid only for the

ongoing call. Next time you want to use the feature, you will have
to activate it again.

43 1424-EN/LZT 103 088 Uen D3 2010-11-16

7.3 Last External Number Re-dial

When you make an external call, the system automatically stores the
number dialed, regardless of whether the call was successful or not.

To re-dial the last external number dialed:

• Press *** and then .

Note: Finland and Sweden, press **0.

7.4 When You Receive a Busy Tone

If you call an extension and receive a busy tone or get no answer, or if
all external lines are busy, you can use one of the following methods:

• Callback

O

UTGOING CALLS

• Call Waiting

•Intrusion

Note: These functions need to be programmed via the WinPDM
or CPDM. Please contact the system administrator.

During an ongoing call, the soft key More is displayed, leading to the In

call menu, where you find options such as Callback and Call waiting.

7.4.1 Callback

When you order callback for a busy extension, you will be called back as
soon as the extension or line becomes free. If you order callback when
there is no answer, you will be called back when the extension has been
used the next time.

7.4.1.1 Ordering Callback for an Extension

To initiate callback when a called extension is busy, or when there is no
answer, do the following:

1. Press More.

2. Select Callback, and press Select.

Note: If Callback is not programmed and does not appear when you

press More, you can press 6 to initiate callback. France, New
Zealand and Sweden, press 5

3. Press and wait until the phone alerts.

1424-EN/LZT 103 088 Uen D3 2010-11-16 44

CORDLESS PHONE FOR MX-ONE™

You are called back (recall ring signal) when the ongoing call is
finished or the next time a new call is finished. You have to answer
within eight seconds, otherwise the callback service is cancelled.
While waiting for callback, you can make and receive calls as usual.

4. Press to answer when you are called back.
The system calls the extension.

Note: Callbacks can be activated on several extensions at the same

time.

7.4.1.2 Ordering Callback for an External Number

If all external lines are busy when you have dialed the external number
and pressed , do the following:

1. Press 6#.

Note: France, New Zealand and Sweden, press 5#.

2. Press to finish the procedure.
When an external line becomes free you will be called back (recall

ring signal). You have to answer within eight seconds, otherwise
the callback service is cancelled. While waiting for callback, you
can make and receive calls as usual.

3. Press .
The system calls the external number.

Note: Only one callback can be activated on a busy external line.

7.4.1.3 Canceling a Single callback

To cancel a callback, do the following:

1. Press #37*.

Note: U.S. and Canada, press #6*.

2. Dial the extension number and press #.

Note: To cancel a single callback on a specific external line, dial
the digit or digits to get a line instead of the extension number.

3. Press .
Wait for the call timer to start in the display.

4. Press to finish the procedure.

45 1424-EN/LZT 103 088 Uen D3 2010-11-16

7.4.1.4 Canceling All Callbacks

To cancel all callbacks, do the following:

1. Press #37#.

Note: U.S. and Canada, press #6#.

2. Press .
Wait for the call timer to start in the display.

3. Press to finish the procedure.

7.4.2 Ordering Call Waiting

If you urgently wish to contact a busy extension or external line, you can
send a notification using a call waiting signal.

Note: This feature might be blocked for use on your extension. This

needs to be configured in the WinPDM or CPDM by the system
administrator.

O

UTGOING CALLS

To order call waiting, do the following:

1. Press More, select Call Waiting and press Select.
The other part will hear a call waiting signal.

Note: If Call Waiting is not programmed and does not appear
when you press More, you can press 5 to activate. France and
New Zealand, press 6; Sweden, press 4.

2. Keep the phone off hook but close the menu.

3. When the called extension or external line becomes free, it will be
called automatically.

7.4.3 Intrusion

You can intrude on an ongoing call on a busy extension. If intrusion is
not allowed for the called extension, you will continue to hear a busy
tone. Before the intrusion is executed, an intrusion tone is sent to the
parties in the ongoing call. As long as the three parties are connected,
you will hear an intrusion tone.

Note: Intrusion might be blocked for use on your extension (this is

programmed by the system administrator). If Intrusion is not
allowed, you will continue to hear a busy tone.

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7.4.3.1 Ordering Intrusion On a Busy Extension

To intrude on a busy extension, do the following:

1. Press 4 when you hear a busy tone.

Note: France, New Zealand and Sweden, press 8.

7.5 Bypass

If you need to get through to a certain extension that is currently being
forwarded by follow-me, you can bypass the extension.

If this feature is allowed from your extension, you can bypass an acti­vated Diversion, an activated Follow-me or an activated Absence Infor­mation on a specific extension.

To request a bypass ordered by an extension, do the following:

1. Press *60*.

Note: U.S. and Canada, press *1*.

2. Dial the extension number and press # and .
Wait for an answer.

7.6 Speed Dialing

Common speed dialing numbers allows the you to make calls simply by
pressing a few keys. The common speed dialing numbers consist of 1-5
digits and are stored in the exchange (by the system administrator).

To make call using a speed dial number, do the following:

1. Dial the common speed dialing number.
Please see to your phone directory.

2. Press to make the call.

Note: You can also make speed dialing calls via the phonebook.

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7.7 Voice Dialing

The phone is prepared for the Voice Activated Assistant feature, which
can be programmed via CPDM or WinPDM on a hot key, soft key or the
multifunction key. For more information, contact the system adminis­trator.

7.8 Authorization Codes

Authorization codes are used to grant different user groups different
levels of access to the telephony system.

There are two types of authorization codes, common and individual,
which are presented in the following sections.

7.8.1 Common Authorization Code

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UTGOING CALLS

If you are assigned to use a common authorization code (1 to 7 digits)
you can change temporarily any phone used within the exchange to the
authority level connected to this code. You can use the code for one call
only or you can open the phone for some calls and lock it when leaving
the phone.

7.8.1.1 Opening the Extension For a Single Call

To use the code for a single call, do the following:

1. Press *72*.

Note: Germany, The Netherlands, and Sweden, press *75*. U.S.
and Canada, press *6*.

2. Enter the authorization code, press # and .
Wait for a verification tone.

3. Dial the digit(s) to get an external line.

4. Dial the external number.

7.8.1.2 Opening the Extension For Several Calls

To open an extension for some calls, do the following:

1. Press #73*.

Note: U.S. and Canada, press #71*.

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CORDLESS PHONE FOR MX-ONE™

2. Enter the authorization code, press # and .
Wait for a verification tone.

3. Press to finish the procedure.

7.8.1.3 Locking the Extension

To lock an extension, do the following:

1. Press *73*.

Note: U.S. and Canada, press *71*.

2. Enter the authorization code, press # and .
Wait for a verification tone.

3. Press to finish the procedure.

7.8.2 Individual Authorization Code

If you are assigned to use an individual authorization code (1 to 7 digits,
assigned to your own extension), you can lock your own extension to a
common authority level when, for example, you are out of the office. You
can also change temporarily any other phone used within the exchange
to the same authority level as you have on your own phone. The indi­vidual code can be changed from your own extension.

7.8.2.1 Locking the Phone

To lock your phone, do the following:

1. Press *76*.

2. Enter the authorization code, press # and .
Wait for a verification tone.

3. Press to finish the procedure.

7.8.2.2 Making Calls While the Phone Is Locked

To make calls with your authority level when your phone is locked, do the
following:

1. Press *75*.

Note: Germany, The Netherlands, and Sweden, press *72*.

2. Enter the authorization code, press # and .

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O

UTGOING CALLS

Wait for a verification tone.

3. Dial the digits to get an exte rnal line and the external number.

7.8.2.3 Opening the Phone

To open your phone, do the following:

1. Press #76*.

2. Enter the authorization code, press # and .

3. Press to finish the procedure.

7.8.2.4 Assigning Own the Individual Authorization Code to Other Phone

To assign your own authority level to another phone, do the following:

1. Press *75*.

Note: Germany, The Netherlands, and Sweden, press *72*.

2. Enter the authorization code and press *.

3. Dial your own extension number, press # and .
Wait for a verification tone.

4. Dial the digits to get an exte rnal line and the external number.

7.8.2.5 Changing the Individual Authorization Code

To change your individual authorization code, do the following:

1. Press *74*.

2. Enter the old authorization code and press *.

3. Enter the new authorization code, press # and .
Wait for verification tone.

4. Press to finish the procedure.

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8 Call List

The 25 last received, dialed and missed calls are stored in a call list. The
numbers can be either extension numbers or external numbers, and
External numbers are preceded by the digit(s) for external call access. If
supported by the system, the number’s contact name can be displayed
in the call list.

If the same number is received, dialed or missed several times, it
appears only once in the call list. However, next to the number, a time
stamp for the most recent call is displayed along with information about
the total number of calls to or from that number.

If the time and date feature is enabled, it is possible to see when calls
were made or received that day. The following day, the time stamp is
changed to a date stamp. For more information on time and date
settings, see Time and Date on page 102.

8.1 Opening the Call List

To open the call list, do the following:

1. Press Menu, select , and press Select

Note: You can also open the call list by pressing .

2. Select Call list, and press Select.

3. Scroll the list to select a number to call or edit.

4. Select More or Call.

• Pressing Call initiates a call to the selected number.

• Pressing More opens a menu with options to edit, save, or

delete calls, to view the time of stamp of the selected call, or
to send a message to it.

5. Press Back to leave the call list.

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8.2 Saving a Number in the Call List

To edit a number in the call list, when your phone is in idle mode, do the
following:

1. Press Menu, select , and press Select.

2. Select Call list, and press Select.

3. Scroll the list to select a number to edit.

4. Select More and Edit number.

5. Press Save number, specify the type of number, and press Select.
The number is saved and the name field is highlighted.

6. Press Add, enter the desired name and press OK.

7. Make any other necessary settings and press Save and then press
Back twice to leave the call list.

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ALL LIST

8.3 Deleting a Number From the Call List

To delete a number from the call list, when your phone is in idle mode,
do the following:

1. Press Menu, select , and press Select.

2. Select Call list, and press Select.

3. Scroll the list to select a number and press More.

4. Select Delete, and press Select to remove the selected number.
Select Delete all, and press Select to remove all numbers in the

call list.

5. Press Yes to confirm.
The name and number are deleted.

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9 Contacts

The phone is equipped with the following phonebooks:

Local phonebook

The local phonebook can hold up to 250 entries (that is, names and
numbers), which can be added, deleted and edited by the user. The
phonebook lists all names in alphabetical order, where three
numbers can be added for each contact; work number, mobile
number, and other number. Maximum name and number length is
48 characters in name and 24 digits in a number.

Company phonebook

The company phonebook can hold up to 1,000 entries, which can
be downloaded to the phone. The names and numbers in this
phonebook cannot be edited or deleted by the user. The phone­book lists all names in alphabetical order. The names from the local
phonebook and the company phonebook appear in the same list,
but the company phonebook contacts are marked with in front
of the name to indicate that they cannot be modified. Maximum
name and number length is 24 characters in name and 24 digits in
a number (1 number per name).

Central phonebook (optional)

When you access the central phonebook, you send a request to a
messaging server with the first characters entered, and the
messaging server returns a list of names that matches the search.
Maximum name and number length is 40 characters in name and
20 digits in number.

9.1 Dialing a Contact from the Local or Company Phonebook

To dial a contact from the company phonebook, do the following:

1. Press Menu, select , and press Select.

2. Select Call contact, and press Select.
The local and company phonebook contacts appear in the same list

but the company phonebook contacts are marked with in front
of the name.

3. Select a contact from the list, or search a name or number by
entering characters in the Search field, and press Call.

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9.2 Dialing a Contact from the Central Phonebook (Optional)

In the central phonebook, it is possible to search by name, number, or
the last result.

When the search is finished, it is possible to view contact information,
add the number to a new contact, and to call the number.

9.2.1 Searching by Name

To search a central phonebook contact by name, do the following:

1. Press Menu, select , and press Select.

2. Select Central Phonebook, and press Select.

3. Select Search by name, and press Select.

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ONTACTS

4. Enter the first or last name and press Search.
The status message Searching is displayed.

5. Press or Call.

9.2.2 Searching by Number

To search a central phonebook contact by number, do the following:

1. Press Menu, select , and press Select.

2. Select Central Phonebook, and press Select.

3. Select Search by number, and press Select.

4. Enter the first digit in the number and press Search.
The status message Searching is displayed.

5. Select the number to call from the result list and press or Call
to make the call.

9.2.2.1 Adding a Contact from the Central Phonebook Search

When the search result is received, it is possible to add the name and
number as a contact. Do the following:

1. Press More.

2. Select Add to cont. and press Select.

3. Press Save.

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9.2.3 Viewing Last Search Result

To view the last search result:

1. Press Menu, select , and press Select.

2. Select Central Phonebook, and press Select.

3. Select Last Result, and press Select.

9.3 Adding a Name and a Number

To add a name and a number to the phonebook, do the following:

1. Press Menu, select , and press Select.

2. Select Add contact and press Select.

3. Select New or From call list and press Select.
If New is chosen:
a) Press Add, enter the name, and press OK.
b) Select Name, Work number, Mobile number, or Other

number, and press Add.
c) Enter the number and press OK.
d) Press Save.
If From call list is chosen:
a) Navigate to the desired number in the call list and press Add.
b) Select Work number, Mobile number or Other number, and

press Select.
c) Select Name and press Add.
d) Enter the name of the contact and press OK to save the entry.
e) Press Save.

9.4 Changing a Name and a Number

To edit a name or number in your list of contacts, do the following:

1. Press Menu, select , and press Select.

2. Select Edit contact and press Select.

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The names in the contact list are shown in alphabetical order. To
search in the list, enter the first character(s) in the name, or step
with the navigation key.

3. Select the contact to change, and press Edit.

4. Select what to edit for this contact (Name, Work number, Mobile
number or Other number) and press Edit again.

5. Make the changes, and press OK.

6. Press Save to save the changes.

9.5 Deleting a Name and a Number

To delete a name and a number from your contacts, do the following:

1. Press Menu, select , and press Select.

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ONTACTS

2. Select Delete contact and press Select.
The names in the contact list are shown in alphabetical order.

• Navigate with the navigation key to the desired name or

number.

OR

• Enter the first character(s) in the name and press Search.

3. Press Delete to delete the entry and confirm deletion by pressing
Yes.

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9.6 Writing Text and Numbers

This section explains how to write text and numbers, which is useful
when you want to add a new entry in the phonebook, or send a text
message.

To enter a name or number, use the following keys:

• Press or on the navigation key, , to move the cursor
within the chosen row.

• Press Clear to correct a wrong entry.

To add, for example, the name Smith in the phonebook, do the following:

1. Press 7777 for S.
The marked character is selected after a time out or when another

key is pressed.

2. Press 6 for m.

3. Press 444 for i.

4. Press 8 for t.

5. Press 44 for h.

6. Press OK when the name is complete.

9.6.1 Number Input Mode

• A short press on a key enter the digits 0 - 9 and the
characters * and #.

• To add a plus sign (+) in the number for international calls, press 0
twice.

9.6.2 Text Input Mode

• A short press on a key 0-9 displays the first available character on
that specific key. The marked character is selected after a time out,
or when another key is pressed.

• To change to upper or lower case, press before entering the
character. The same key can also be used to display only digits.

• To add space in the text, press 0.

• A long press on displays special characters.

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9.6.3 Special Characters

, .? ! - ‘ ” 1

a b c æ à â ç 2

d e f è é ê ë 3

j k l 5

m n o ñ ô ö œ 6

t u v û 8

#

g h i î ï 4

p q r s 7

w x y z 9

Space + * 0

Use the keypad to enter letters and characters. Press a key once for the
first letter or character, twice for the second, three times for the third, and
so on. The most common letters are printed above each key on the
phone. All the available letters and characters are shown in figure 14 on
page 58.

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ONTACTS

Figure 14:Available characters

Note: Depending on the selected menu language, other characters can

be available than appear in the illustration above.

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10 Shortcuts

From the Short cuts tab ( ) you can create shortcuts to frequently used
functions, such as making calls and sending messages. When you
select , a list of available shortcut types is displayed. These shortcut
types are: Soft keys, Hot keys, Navigation keys, and Multifunction

button.

10.1 Soft Keys

There are three soft keys, located beneath the display. In idle mode,
these keys can be used for functions defined by the user of the phone.

To assign a function to a soft key, do the following:

1. Press Menu, select , and press Select.

2. Select Soft keys and press Select.

3. Select Left, Middle, or Right, and press Select.

4. Select Name and press Select.
Enter a name for the soft key, and press OK to save the setting.

5. Select Function and press Select.

6. Select a function from the list, and press Select.

7. Press Back to confirm, or enter any required information, such as
a phone number, and press OK to confirm.

Note: Depending on which function you select, you may need to
enter more information or make more selections. If, for example,
you select Phone call or Send message, you will be prompted
for the phone number of whom to call or send a message to.

8. Select Value (if available for the selected function), press Select,
enter a value and press OK.

9. Select Control question, and press Select.

10. Select Off or On, and press Select and then Back.

Note: The control question value is Off by default. If you select
On, a control question Proceed? is displayed when you press

and hold the soft key.

11. Press Save.
The message Changes saved is displayed.

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10.2 Hot Keys

A hot key can be programmed to give access to frequently used func­tions such as dialling a specific phone number, a shortcut to the menu,
or sending an SMS. Keys 0 and 2 - 9 can be assigned as hot keys.

To assign a hot key, do the following:

1. Press Menu, select , and press Select.

2. Select Hot keys and press Select.

3. Select a number (0 or 2-9) in the list and press Select.

4. Select Function and press Select.

5. Select a function from the list, and press Select.

6. Press Back to confirm, or enter any required information, such as
a phone number, and press OK to confirm.

Note: Depending on which function you select, you may need to
enter more information or make more selections. If, for example,
you select Phone call or Send message, you will be prompted
for the phone number of whom to call or send a message to.

S

HORTCUTS

7. Select Value (only available for some functions), press Select
enter a value and press OK.

8. Select Control question, and press Select.

9. Select Off or On, and press Select and then Back.

Note: The control question value is Off by default. If you select
On, a control question Proceed? is displayed when you press

and hold the hot key.

10. Press Save to save the setting.
The message Changes saved is displayed.

10.3 Navigation Keys

The navigation key is really 5 separate keys; left, right, up, down, and
confirmation (in the middle). You can define 4 of these navigation keys
as shortcuts, that is, all except the middle key.

To assign functions to the navigation keys, do the following:

1. Press Menu, select , and press Select.

2. Select Navigation keys and press Select.

3. Select Up, Down, Left, or Right, and press Select.

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4. Select Function and press Select.

5. Select a function from the list, and press Select.

6. Press Back to confirm, or enter any required information, such as

7. Select Value (if available for the selected function), press Select

8. Select Control question and press Select.

9. Select Off or On, and press Select and then Back.

a phone number, and press OK to confirm.

Note: Depending on which function you select, you may need to
enter more information or make more selections. If, for example,
you select Phone call or Send message, you will be prompted
for the phone number of whom to call or send a message to.

enter a value and press OK.

Note: The control question value is Off by default. If you select
On, a control question Proceed? is displayed when you press

and hold the navigation key.

10. Press Save.
The message Changes saved is displayed.

10.4 Multifunction Button

The multifunction button can be defined with two different functions. A
long press activates one function, and a double press activates another
function. The key is not used by default, but can be defined by the user
of the phone.

To assign functions to the multifunction button, do the following:

1. Press Menu, select , and press Select.

2. Select Multifunction button, and press Select.

3. Select Long press or Multi press, and press Select.

• Long press means that you press and hold the multifunction

button to reach the assigned function.

• Multi press means that you press twice quickly on the multi-

function button to reach the assigned function.

4. Select Function and press Select.

5. Select a function from the list, and press Select.

6. Press Back to confirm, or enter any required information, such as
a phone number, and press OK to confirm.

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S

HORTCUTS

Note: Depending on which function you select, you may need to
enter more information or make more selections. If, for example,
you select Phone call or Send message, you will be prompted
for the phone number of whom to call or send a message to.

7. Select Value (if available for the selected function), press Select
enter a value and press OK.

8. Select Control question, and press Select.

9. Select Off or On, and press Select and then Back.

Note: The control question value is Off by default. If you select
On, the control question Proceed? is displayed when you press

and hold the multifunction key.

10. Press Save.
The message Changes saved is displayed.

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11 Favorites

From the My favourites tab ( ) you can customize your own menu
with frequently used functions. When you select , a list of predefined
functions is displayed, for example Write new message, Central

Phonebook, and Call list.

11.1 Adding a Favorite

To add a new favorite, do the following:

1. Press Menu, select , and press Select.

2. Select Edit favourites, and press Select.

3. Select one of the menu options and press Change.

4. Press Back to save the setting.
The message Favourites saved is displayed.

5. Press Back twice to return to the idle menu.

11.2 Deleting a Favorite

To delete a favorite, do the following:

1. Press Menu, select , and press Select.

2. Select Edit favourites, and press Select.

3. Deselect the menu option you wish to delete, and press Change.

4. Press Back to save the setting.
The message Favourites saved is displayed.

5. Press Back twice to return to the idle menu.

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12 During Calls

This chapter describes the options available during a call, such as call
forwarding, call waiting, and conference. It also describes how to change
the volume level and mute the microphone during a call.

12.1 Volume Control

To adjust the speaker volume during a call, you press the speaker
volume up and speaker volume down buttons on the side of the phone.
The phone stores and keeps the new volume level. You can also adjust
the volume by pressing the navigation key.

D

URING CALLS

12.2 Loudspeaking (Handsfree)

The loudspeaking function is useful in situations when you need to have
a conversation over the phone while having your hands free for other
tasks (handsfree mode).

To activate loudspeaking during a call, do the following:

• Press .
You are connected to the caller via the loudspeaker and micro-

phone.

12.3 Muting the Microphone

It is recommended that you mute the microphone rather than putting a
call on hold, because a call on hold can be diverted to your operator,
directly or after some time.

To mute the microphone during an ongoing conversation, do the
following:

1. Press More, select Microphone off, and press Select.
Or
Press and hold .
The mute microphone icon is displayed, and the other part in

an ongoing call will not be able to hear you.

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To switch on the microphone again, do the following:

1. Press More, select Microphone on, and press Select.
Or
Press and hold .

Note: During an emergency call, the soft key More is disabled, which

means that you can only turn off the microphone by pressing and
holding .

12.4 Opening Contacts During Call

During a call it is possible to search for a contact in the local, the
company and the central phonebooks.

To search a contact during a call, do the following:

1. Press More.

2. Select Contacts, and press Select.

3. Select Call contact to search a contact in the local or company
phonebook. Or select Central Phonebook to search a contact in
the central phonebook.

4. Press Select.

5. Select or search a contact.

Note: If you wish to call the selected contact, you press Call. Then the

first call is put on hold. For more information, see Inquiry on page

65.

12.5 Inquiry

Inquiry means placing an ongoing call on hold, and then calling a new
party.

Note: This feature needs to be configured in the WinPDM or CPDM.

Please contact the system administrator.

To make an inquiry to a third party during an ongoing call, do the
following:

1. Press More during the call.

2. Select New call and press Select.

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Note: If New call does not appear when you press More, it is
possible to press R and dial the third party to initiate the inquiry.

3. Dial the third party's phone number and press .

OR

Press the soft key, select a contact, press Select, and then
press Call.

Note: It is only possible to select a contact from the local and
company phonebook, but not from the central phonebook, when
making an inquiry.

4. When the third party answers, it is possible to switch between the
calls (refer back), transfer the call, create a conference, and end
one of the calls.

12.5.1 Ending Inquiry Call

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URING CALLS

When yo want to end the inquiry call, do the following:

1. Press More during the call.

2. Select End call and press Select.
The third party is disconnected, and you are connected to the first

party.

Note: If End call does not appear when you press More, press
R to return to the first party.

12.5.2 Refer Back

When you have made an inquiry to another party, and want to switch
between the calls, do the following:

1. Press More, select Switch and press Select.

Note: If Switch does not appear when you press More, press 2
to refer back. Sweden, press R.

12.6 Transfer

If you wish to transfer an ongoing call to another extension, you can use
the transfer feature.

Note: This feature needs to be configured in the WinPDM or CPDM.

Please contact the system administrator.

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To transfer an ongoing call to another extension, do the following:

1. Press More, select New call and press Select.

2. Dial the third party and press .
You can dial the number, or use the phonebook or the call list to

make the call.

3. Press More, select Transfer, and press Select.
The ongoing call is transferred.

Note: If Transfer does not appear when you press More, you
can also do the following to transfer a call: Press R, dial the third
party, and press before or after the third party answers.

12.7 Blind Transfer

With the blind transfer feature, you can transfer a call directly to a third
party, without having to wait for a ring tone when you dial the third party
number. When the transfer is complete, you will be disconnected.

Note: This feature needs to be configured in the WinPDM or CPDM.

Please contact the system administrator.

To transfer an ongoing call to a number that cannot be retrieved, do the
following:

1. Press More, select Transf. to new and press Select.

Note: If Transf. to new does not appear when you press More,
you can also do the following to transfer a call: Press R, dial the
third party, and press before the third party answers.

2. Dial the third party, and press .

12.8 Call Parking (On Hold)

An ongoing call can be put on hold temporarily. Calls put on hold can be
resumed to your own or on another phone.

To put a call on hold, do the following:

1. Press R.
Wait for a dial tone.

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12.8.1 Resuming a Call

To resume the call, do the following:

1. Press within 30 seconds.

If not resumed within 30 seconds you will be called back. An unanswered
external call will be rerouted to the operator after another 30 seconds.

12.8.2 Resuming a Call on Another Extension

To resume the call on another extension:

1. Call the extension where the call was put on hold and press .

2. Press 8.

Note: France and New Zealand, press 4; Sweden, press 6.

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URING CALLS

12.9 Answering a Call Waiting Call

If you hear the call waiting tone during an ongoing conversation, another
person is trying to contact you.

Note: If call waiting is not enabled for your extension, you will continue

to receive a busy tone.

Before you answer a call waiting call, you can either terminate the
ongoing call on put it hold. Both methods are described below.

12.9.1 Putting the Ongoing Call On Hold

To put the ongoing call on hold and answer the waiting call, do the
following:

1. Press R.
The ongoing call is put on hold and your phone rings to announce

the waiting call.

Note: R is default for this function. If this soft key is repro­grammed to something other than R, this function is disabled.

2. Press to finish the call.
Wait for the system to recall the first party.

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12.9.2 Terminating the Ongoing Call

To terminate the ongoing call and answer the waiting call, do the
following:

1. Press to finish the ongoing call.
The waiting call is signalled on your phone

2. Press to answer the new call.

12.10 Conference

The conference function allows up to 7 conference participants. Only the
conference leader (that is, the person initiating the conference) can
admit participants.

During the conference, a special tone will be heard every 15 seconds as
a reminder of the ongoing conference. Each time a participant enters or
leaves the conference, a burst tone is heard.

When the conference leader leaves the conference, the conference will
continue with the other included parties. When only two participants are
left, the conversation is changed back to a normal two party connection.

Note: This feature needs to be configured in the WinPDM or CPDM by

the system administrator.

When you have an ongoing conversation and want to establish a phone
conference, do the following:

1. Press More, select New Call, and press Select.
This will put the first call on hold.

2. Dial the number, and press .
When the third party has answered, continue with the following to

establish a conference:

3. Press More, select Conference and press Select.

Note: If Conference does not appear when you press More, you
can also do the following to establish a conference: Press R, dial
the number to include, and press 3.

4. Repeat the procedure to add more conference members.

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12.11 Dialing During a Connected Call

When calling interactive teleservices, such as phone banks, you need to
use Dual Tone Multi Frequency (DTMF) signals. If the phone exchange
is not already programmed to automatically convert entered digits into
DTMF signals, this function needs to be activated during the call.

To dial digits during a connected call, do the following:

1. Press 9.

Note: In Finland, press 1.

2. Dial the required digits.
The entered digits are transferred as DTMF signals.

OR

1. Press More, select DTMF and press Select.

D

URING CALLS

2. Dial the required digits.
The entered digits are transferred as DTMF signals.

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13 Call Forwarding

This chapter describes different ways of forwarding incoming calls to
another internal or external destination whenever you are absent or
busy, or travelling, or when you simply would rather not be disturbed.

13.1 Diversion from Call Services Menu

A soft key or a hot key can be pre-programmed with a shortcut to the
Diversion function, see Shortcuts on page 59, or by setting the profile to
divert incoming calls.

All calls to your extension can be diverted to an internal or external
answering position of your choice, and calls to your extension can be
diverted to other phone numbers when your extension is busy or when
you are unable to answer.

Note: This feature needs to be programmed in the WinPDM or CPDM.

Please contact the system administrator.

See also Internal Follow-me on page 72 and External Follow-me on
page 73.

13.1.1 Ordering Diversion of Incoming Calls

To divert incoming calls to another phone number, do the following:

1. Press Menu, select and press Select.

2. Step to Call services, and press Select.

3. Select Divert calls and press Select.

4. Select Internal, External, No reply or When busy, and press
Select.

5. Select Activate and press Select.

6. Dial the number (maximum 24 digits) to divert your calls to and
press OK. You can also press to select a number from the
call list.

Wait for the call timer to start in the display.

7. Press to finish the procedure.

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13.1.2 Canceling Diversion

To stop diversion, do the following:

1. Press Menu, select and press Select.

2. Step to Call services, and press Select.

3. Select Divert calls and press Select.

4. Select Internal, External, No reply or When busy, and press
Select.

5. Select Deactivate.
Wait for the call timer to start in the display.

6. Press to finish the procedure.

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13.2 Internal Follow-me

Internal Follow-me means that all calls to your extension are diverted to
an extension of your choice (within the private network).

When Follow-me is enabled, the display shows the icon > after your
number, and the number of the answering position. A special dial tone
will be heard. The phone can still be used for outgoing calls. See also
Diversion from Call Services Menu on page 71 and In Charger on page

112.

13.2.1 Ordering Internal Follow-me

To order internal follow-me, do the following:

1. Press *21*.

Note: U.K., press *2*.

2. Dial the answering position number and press # and .
Wait for the call timer to start in the display.

3. Press to finish the procedure.

13.2.2 Cancelling Internal Follow-me

To cancel Internal follow-me, do the following:

1. Press #21#.

Note: U.K. press #2#.

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2. Press .
Wait for the call timer to start in the display.

3. Press to finish the procedure.

13.2.3 Remote Programming of Follow-me

Using remote programming of Follow-me, you can manage the
Follow-me settings of other extensions besides the extension you are
currently located at. You can, for example, activate Follow-me for exten­sion 1234 while being located at extension 5678.

Follow the steps below to activate Follow-me for another extension:

1. Press *21* extension number to divert * internal number of

follow-me position #

Note: U.K: Press *2*.

2. Press and wait for the call timer to start in the display.

3. Press .

Follow the steps below to terminate Direct diversion for another exten­sion:

1. Press #21* diverted extension number #

Note: U.K: Press #2*.

2. Press and wait for the call timer to start in the display.

3. Press .

13.3 External Follow-me

External Follow-me means that calls to your extension can be diverted
to an external number of your choice.

When external Follow-me is enabled, the display shows the icon > after
your number. A special dial tone will be heard. The phone can still be
used for outgoing calls. See also Diversion from Call Services Menu on
page 71 and In Charger on page 112.

13.3.1 Ordering External Follow-me

To order external follow-me, do the following:

1. Press *22#.

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Note: U.S. and Canada, press *23#.

2. Dial the digit or digits to get a line, and enter the external number.

3. Press # and .
Wait for the call timer to start in the display.

4. Press to finish the procedure.

13.3.2 Cancelling External Follow-me

To cancel external follow-me, do the following:

1. Press #22#.

Note: U.S. and Canada, press #23#.

2. Press .
Wait for the call timer to start in the display.

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3. Press to finish the procedure.

13.3.3 Remote Programming of External Follow-Me

Using remote programming of External follow-me, you can manage the
External follow-me settings of other extensions besides the extension
you are currently located at. You can, for example, activate External
follow-me for extension 1234 while being located at extension 5678.

Follow the steps below to activate External follow-me for another exten­sion:

1. Press *22* extension number to divert #

Note: U.S. and Canada: Press *23#.

2. Press route access code and the external number #

3. Press and wait for the call timer to start in the display.

4. Press .

Follow the steps below to terminate External follow-me for another
extension:

1. Press #22* diverted extension number #

Note: U.S. and Canada: Press #23#.

2. Press and wait for the call timer to start in the display.

3. Press .

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13.4 Personal Number

With the personal number feature you can be reached at your office
number even if you are out of the office.

Depending on the functionality of your office exchange, you can have
either one individual single search profile (standard) or choose between
five individual search profiles (optional). A search profile can be
designed for specific situations, such as in the office, at home, or on a
trip. Both internal or external phone numbers can be used in a profile.

Your search profile is programmed or modified by the system adminis­trator, see Creating and Using Search Profiles on page 77. When the
personal number feature is activated, incoming calls are transferred to
your selected phones or backup services in the order specified. If an
answering position in the profile is busy, the call can be transferred to
another predefined position in the profile. This can be either voice mail
or a colleague, for example.

The profile can be handled from your own office phone, see the following
sections for step-by-step descriptions. You can also have an operator
assist you, or use any of the available personal assistant applications.
For more information, contact the system administrator.

When you are out of the office, you can use the Direct Inward System
Access (DISA) feature, if it is available in your system. How to use DISA
is described in Activating or Changing Personal Number From an
External Phone on page 76 and Cancelling From External Phone on
page 77.

13.4.1 Activating or Changing Personal Number From Your Office Phone

To activate the personal number feature, or change to another profile
from your office phone, do the following:

1. Press *10*.

2. Enter the search profile digit (1-5).

3. Press # and .
Wait for the call timer to start in the display.

4. Press to finish the procedure.

Note: When another party, such as a colleague or operator, is included

in the activated profile, remember to inform them about your
absence. If voice mail is included in the activated profile, make
sure that your greeting is updated with the correct absence infor­mation.

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13.4.2 Cancelling Personal Number From Your Office Phone

To cancel the personal number feature from your phone, do the
following:

1. Press #10#.

2. Press .
Wait for the call timer to start in the display.

3. Press to finish the procedure.

13.4.3 Activating or Changing Personal Number From an External Phone

To be able to activate the personal number feature from an external
phone, the external phone must be of push button type and provided
with the keys # and *, or a mobile phone adapted for dial tone pulses
(DTMF).

To activate the personal number feature, or change to another profile
from an external phone, do the following:

1. Call the DISA function at your office.
Wait for a dial tone.

2. Press *75*.

Note: Germany, The Netherlands, and Sweden, press *72*.

3. Enter the authorization code and press *.

4. Dial your own extension number and press #.
Wait for a dial tone.

5. Press *10*.

6. Dial your own extension number and press *.

7. Enter the search profile number, (1-5).

8. Press # and .

Note: When another party, such as a colleague or operator, is included

in the activated profile, remember to inform them about your
absence. If voice mail is included in the activated profile, make
sure that your greeting is updated with the correct absence infor­mation.

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13.4.4 Cancelling From External Phone

To be able to cancel the personal number feature from an external
phone, the external phone must be of push button type, provided with
the keys # and *, or a mobile phone adapted for dial tone pulses (DTMF).

To cancel the personal number feature from an external phone, do the
following:

1. Call the DISA function at your office.
Wait for a dial tone.

2. Press *75*.

Note: Germany, The Netherlands, and Sweden, press *72*.

3. Enter the authorization code and press *.

4. Dial your own extension number and press #.

5. Press #10*.

6. Dial your own extension number and press #.

7. Press .

13.4.5 Creating and Using Search Profiles

To set up your profiles, you copy the settings forms below (table 7 on
page 79, table 8 on page 79, table 9 on page 79, table 10 on page 80,
and table 11 on page 80), fill in your new or changed profiles and hand
it to the system administrator. The search profiles are installed or
changed by the system administrator.

Note: If a profile handling application is connected to the system,

profiles can be edited via the Intranet. See separate instructions
for the profile handling application.

When you create a search profile, keep the following in mind:

• Avoid ring times longer than 45 seconds for your profiles. Usually
the caller hangs up after 3–6 ring signals. If you need a longer ring
time, the maximum time is 60 sec.

• Consider the time you need to react and answer on each answering
position in your profile. You might need up to 15 seconds to react
and answer a call on a desk or cordless phone and 20–25 seconds
for a mobile phone.

• There must be an answering position at the end of every profile
(Voice Mail or operator/secretary). If not, calls might end up unan­swered.

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• Consider what should happen while you are busy on a phone.
Available options are Diversion to Voice Mail and Diversion to the
operator.

• If an answering machine, a fax or other answering device is used
as an early answering position, it might interrupt the searching.
Disconnect the answering device, or design the ring times so they
do not affect the searching.

• If your system admits only one single personal profile, design the
profile with your 2–3 most frequently used positions only. If you add
more numbers, there is a risk that the caller hangs up before the
call gets answered.

• If your system admits 1–5 personal profiles, design the different
profiles to fit your most frequently used positions. Make sure you
use as few answering positions as possible for each profile. Profile
examples are In office, At home, Traveling, and Absent/not reach-
able.

How to fill in the settings forms for search profiles are described in table
5 on page 78 and table 6 on page 78.

Table 5 Profile 1 - In office

Search

order

Type of phone or

Answering position

Phone number Ring time

(seconds)

1Desk 1234 10
2 Cordless 5234 15
3Voice Mail

Table 6 Profile 2 - At home

Search

order

Type of phone or

Answering position

Phone number Ring time

(seconds)

1 External 222222 20
2 Mobile [phone]
3Voice Mail

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13.5 Settings Form For Search Profiles

Fill in your contact details

• Name: _____________________________________

• Department: _________________________________

• Phone Number: ___________________________

• Account: ___________________________________

Table 7 Profile 1 - ______________

Search

order

Type of phone or

Answering position

Can be Desk, Cordless, Mobile,

External, Voice Mail, Operator,
and so on.

1
2
3

Table 8 Profile 2- ______________

Search

order

Type of phone or

Answering position

Can be Desk, Cordless, Mobile,

External, Voice Mail, Operator,
and so on.

1
2

Phone number Ring time

(seconds)

Phone number Ring time

(seconds)

3

Table 9 Profile 3- ______________

Search

order

Type of phone or

Answering position

Can be Desk, Cordless, Mobile,

External, Voice Mail, Operator,
and so on.

Phone number Ring time

(seconds)

1
2

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Search

order

Type of phone or

Answering position

Can be Desk, Cordless, Mobile,

External, Voice Mail, Operator,
and so on.

3

Table 10 Profile 4 - ______________

Search

order

Type of phone or

Answering position

Can be Desk, Cordless, Mobile,

External, Voice Mail, Operator,
and so on.

1
2
3

Phone number Ring time

(seconds)

Phone number Ring time

(seconds)

Table 11 Profile 5 - ______________

Search

order

Type of phone or

Answering position

Can be Desk, Cordless, Mobile,

External, Voice Mail, Operator,
and so on.

Phone number Ring time

1
2
3

13.6 Remote Programming of Diversion

13.6.1 Remote Programming of Direct Diversion

(seconds)

By using Direct diversion, incoming calls are directly forwarded to a
predefined extension. Using remote programming of Direct diversion,
you can manage the Direct diversion settings of other extensions
besides the extension you are currently located at. You can, for

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example, activate Direct diversion for extension 1234 while being
located at extension 5678.

Follow the steps below to activate Direct diversion for another extension:

1. Press *21* extension number to divert * #

2. Press and wait for the call timer to start in the display.

3. Press .

Follow the steps below to terminate Direct diversion for another exten­sion:

1. Press #21* diverted extension number #

2. Press and wait for the call timer to start in the display.

3. Press .

13.6.2 Remote Programming of Diversion on No Answer

By using Diversion on no answer, incoming calls are forwarded to a
predefined extension after a number of signals. Using remote program­ming of Diversion on no answer, you can manage the Diversion on no
answer settings of other extensions besides the extension you are
currently located at. You can, for example, activate Diversion on no
answer for extension 1234 while being located at extension 5678.

Follow the steps below to activate Diversion on no answer for another
extension:

1. Press *211* extension number to divert #

2. Press and wait for the call timer to start in the display.

3. Press .

Follow the steps below to terminate Direct diversion for another exten­sion:

1. Press #211* diverted extension number #

2. Press and wait for the call timer to start in the display.

3. Press .

13.6.3 Remote Programming of Diversion on Busy

By using Diversion on busy, incoming calls are forwarded to a
predefined extension when you are busy in a call. Using remote
programming of Diversion on busy, you can manage the Diversion on
busy settings of other extensions besides the extension you are

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currently located at. You can, for example, activate Diversion on busy for
extension 1234 while being located at extension 5678.

Follow the steps below to activate Diversion on busy for another exten­sion:

1. Press *212* extension number to divert #

2. Press and wait for the call timer to start in the display.

3. Press .

Follow the steps below to terminate Direct diversion for another exten­sion:

1. Press #212* diverted extension number #

2. Press and wait for the call timer to start in the display.

3. Press .

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14 Absence Information (Optional)

Absence information is used to inform callers why you are absent and
when you will return. If your own extension is the answering position for
another extension, you can enter absence information for that extension,
if you are authorized to do so.

When the absence information feature is enabled, a special dial tone will
be heard. The phone can still be used for outgoing calls.

Note: This feature needs to be configured in the WinPDM or CPDM by

the system administrator.

14.1 Ordering Absence Information For Your Extension

To order absence information, do the following:

1. Press Menu, select , and press Select.

2. Select Call services, and press Select.

3. Select Absence and press Select.
The available absence reasons are displayed. The options may

vary depending on the configuration in the PDM. For more informa­tion, contact the system administrator.

4. Select an absence reason, and press Select.

5. Depending on the selected option, enter date (MMDD) or time
(HHMM), and press OK.

The phone calls the system and sends an absence code. The call
is disconnected automatically after a few seconds.

6. When the call timer starts in the display, press to finish the
procedure.

The display now shows the selected reason, and the time or date
of return.

OR

1. Press *23*.

Note: U.S. and Canada, press *24*

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A

BSENCE INFORMATION (OPTIONAL)

2. Enter the absence code (0-9) and, if requested, enter time or date
of return preceded by *.

3. Press # followed by and .

Note: The absence codes are system dependent. Contact the system

administrator regarding the available absence codes.

14.2 Cancelling Absence Information For Your Extension

To cancel absence information, do the following:

1. Press Menu, select , and press Select.

2. Select Call services, and press Select.

3. Select Absence and press Select.

4. Select Deactivate and press Select.
The phone calls up the system. Wait for the call timer to start in the

display.

5. Press to finish the procedure.
The absence information is deleted.

OR

1. Press #23#.

Note: U.S. and Canada, press #24#

2. Press and .

14.3 Ordering Absence Information For Another Extension

It is only possible to order absence information for another extension if
you are authorized to do so, and if your own extension is the answering
position of the other extension.

To order absence information for another extension, do the following:

1. Press *230*.

2. Dial the extension number and press *.

3. Enter the absence code (0-9).

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4. Press * and enter the date or time for when the other person will
return.

5. Press # and .
Wait for the call timer to start in the display.

6. Press to finish the procedure.
The display on the other person's extension shows the reason, and

if entered, time or date of return.

14.4 Cancelling Absence Information For Another Extension

To cancel absence information for another extension, do the following:

1. Press #230*.

2. Dial the extension number and press # and .
Wait for the call timer to start in the display.

Note: If the special dial tone is received, the authorization code for the

other extension is required. Enter the code and press #.

3. Press to finish the procedure.

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15 Messages

There are three types of messages available in the DT690 phone:

• Text Messages (SMS), see Text Messages (SMS) on page 86.

• Manual Message Waiting (MMW), see Manual Message Waiting
(MMW) on page 90.

• Voice Mail, see Voice Mail (Optional) on page 91.

Note: If you receive a message during an ongoing call, you are notified

by a beep. The new message icon that appears will remain in the
display until all new messages are opened.

15.1 Text Messages (SMS)

M

ESSAGES

It is possible to send and receive text messages, that is SMS (Short
Message Service), to and from other phones in your system. The thirty
last received messages are stored in the message list. The message list
is located in the Messaging menu. Time and date information is included
in the message.

Note: Text messages can be sent and received only if the Aastra Inte-

grated Messaging Server is installed and configured in the
WinPDM or CPDM. For more information, contact the system
administrator.

15.1.1 Receiving a Message

A received but unread message is indicated by the new text message
icon, , which appears in the display along with the following message:
New message. View now?.

The icon remains in the display until all new messages are opened. If the
message is received during a call, you are notified by a beep.

To open a received message, do the following:

1. Press Yes to open the mail inbox (or press No if you want to open
the message later. The message will be stored in the inbox in both
cases.) The text message appears in the display.

2. When you have read the message, several options are available.
You can reply to, delete, or forward a received message immedi-

ately, or call the sender or the message, or call or save a number
included in the message.

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Note: You can choose to perform these actions later by opening
the Inbox from the Messaging menu. See the following sections
for detailed instructions.

Instead of opening a text message immediately when it is received, you
can view it later.

To view a text message later, do the following:

1. Press Menu, select , and press Select.

2. Select Inbox, and press Select.

3. Select which message to view and press View.
The message opens.

4. Press Close to close the message.

15.1.1.1 Replying to a Message

To reply to a message, do the following:

1. Press Menu, select , and press Select.

2. Select Inbox, and press Select.

3. Select which message to reply to and press View.

4. Select Reply.

5. Write the message and press Send.

Note: For instructions on how to write text and numbers, see Writing

Text and Numbers on page 57.

15.1.1.2 Deleting a Message

To delete a message, do the following:

1. Press Menu, select , and press Select.

2. Select Inbox, and press Select.

3. Select which message to delete and press More.

4. Select Delete or Delete all, and press Select.
A confirmation message appears.

5. Press Yes to confirm.
The message is deleted.

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15.1.1.3 Calling the Sender of a Message

To call the sender of a message, do the following:

1. Press Menu, select , and press Select.

2. Select Inbox, and press Select.

3. Select which message to view, and press View.

4. Select More, then Call sender, and press Select.

15.1.1.4 Calling a Phone Number Included In a Message

If the sender has written a phone number in the message, it is possible
to call this number without dialing it.

To call a number included in a message, do the following:

1. Press Menu select , and press Select.

M

ESSAGES

2. Select Inbox, and press Select.

3. Select a message, and press View.

4. Select More, then Call no. in text, and press Select.

Note: This option is available only if the number contains
minimum 3 digits.

5. Press Call.

15.1.1.5 Saving a Number Included In a Message

To save a number from a message, do the following:

1. Press Menu, select , and press Select.

2. Select Inbox, and press Select.

3. Select a message, and press View.

4. Select More, then Save number, and press Select.

5. Select Work number, Mobile number or Other number, and
press Select.

6. Select Name, and press Add.

7. Enter a name and press OK.

8. Press Back.
The number will be saved in the contact list.

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15.1.2 Writing and Sending a Message

To write and send a message, do the following:

1. Press Menu, select , and press Select.

2. Select Write new message, and press Select.

3. Write the message and press Send.

Note: The maximum message length is 160 characters (Keys 0-9, * or

# can be used. Keys 0 and 1 contains special characters.) See
figure 14 on page 58 to see all characters. Some characters
require 2 bytes in the final message, which means that the total
number of characters can be less than 160.

4. Dial a number, or press the middle soft key, to enter the contact list.

5. Press Send to send the message.

The first character entered will be an upper level character followed by
lower level characters unless the is pressed before entering the
character.

When you press a key, the first available character on that specific key
is displayed. To get any of the other characters on that key, press the
key until that character appears in the display. For example, to enter the
character E, press twice on the key 3. E appears in the display and is
selected after a time out or when another key is pressed.

Note: To delete a character, press Clear.

15.1.2.1 Opening a Sent Message

To open a sent message, do the following:

1. Press Menu, select , and press Select.

2. Select Sent, and press Select.

3. Select a message, and press View.

15.1.3 Forwarding a Message

You can forward both received and sent messages to other destinations.
To forward a message to another phone number, do the following:

1. Press Menu, select , and press Select.

2. Select Inbox to forward a received message and press Select.

Or

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Select Sent to forward a sent message and press Select.

3. Select a message, and press View.

4. Press More and select Forward, and press Select.

5. Edit the message (optional), and press Send.

6. Dial the number, or press the soft key to select a number
from the contact list, and press Send to forward the message.

15.2 Manual Message Waiting (MMW)

The Manual Message Waiting (MMW) feature enables you to send and
receive message waiting signals when the line is busy

• MMW allows you to send a message waiting signal to an extension
that does not answer when you call (if this feature is allowed, this is
set by the system administrator).

M

ESSAGES

• MMW allows you to receive a message waiting signal from
someone who has tried to contact you.

15.2.1 Answering a Manual Message Waiting

If there is a message waiting for you, you will hear a special dial tone,
and the following message is displayed: New voice mail message(s).

View now?

To answer a message waiting, do the following:

1. Press Yes to open the mailbox (or No to check the message later).
The icon is displayed along with the following message: You

have a new voice mail message. Call to listen to
the message.

2. Press Call.
A call is initiated to the extension that requested the MMW.

15.2.2 Ordering an MMW Indication

To order a MMW indication to another extension, do the following:

1. Press *31*.

2. Dial the extension number and press # and .
Wait for the call timer to start in the display.

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3. Press to finish the procedure.
The message is sent to the called extension.

15.2.3 Cancelling an MMW Indication

To cancel a MMW indication that you have sent to another extension, do
the following:

1. Press #31*.

Note: U.S. and Canada, press #56*.

2. Dial the extension number and press # and .
Wait for the call timer to start in the display.

3. Press to finish the procedure.

15.3 Voice Mail (Optional)

The voice mail application allows you to send and receive recorded
voice messages. You can choose to have all incoming calls diverted to
your mailbox directly, or at to answer, when busy tone, or both.

Note: If you are using the personal number feature, you are recom-

mended to program voice mail as the last answering position for
all search profiles.

When an incoming call is diverted to the voce mail, a recorded message
will be played.

A caller who has been diverted to your mailbox may leave a voice
message of their own which you later can retrieve from your mailbox.

When you enter your mailbox, you will hear recorded instructions on how
you do to listen to, record, store and delete messages, and how to
change your security code.

Note: How to handle your mailbox depends on the type of voice mail

application used. For more information, contact the system
administrator, and see separate instructions for the voice mail
application used.

15.3.1 Activating Voice Mail

For instructions on how to activate voice mail, see Diversion from Call
Services Menu on page 71. Use the number to the voice mail system as
the diversion number.

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15.3.2 Listening To Voice Mail

When you receive a new voice mail, the voice mail icon appears in
the status bar, where it remains until you have deleted the message. A
notification is also displayed in a dialog window.

Note: This function is configured in the WinPDM or CPDM. Please

contact the system administrator.

15.3.2.1 Listening To New Voice Mail Directly

When a new message is received, the following message appears: New

voice mail message(s). View now?

To listen to a voice mail message directly, do the following:

1. Press Yes to open the mail inbox (or press No to open the message
later).

The icon and the following message is displayed:

M

ESSAGES

You have a new voice mail message. Call to listen

to the message.

2. Press Call.
The message is played.

Note: The icons in the status bar, and in the inbox disappear

when you have listened to the message.

15.3.2.2 Listen to New Voice Mail Later

Instead of listening to a voice mail message immediately when it is
received, you can listen to it later. You do this in one of the following
ways:

1. Press and hold 1, when in idle mode.
If the following message is displayed, the voice mail number needs

to be configured to the voice mail button: Voice mail number
not defined. Contact the system administrator.

2. Listen to the voice mail and follow the recorded instructions.

OR

1. Press Menu, select , and press Select.

2. Select Inbox, and press Select.
If you are prompted for your security code, enter it.

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3. Select the voice mail message, and press View.

4. Press Call.

Note: The security code is the same as the extension number at
delivery.

The icon is displayed first in the inbox list.

Note: Only one voice mail at the time will be displayed, even if
the message list contains several voice mail messages.

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16 Group Features

This chapter describes the different group features available for this
cordless phone.

16.1 Group Call Pickup

People working in a team can have their phones programmed by their
system administrator to form call pickup groups. In a call-pick-up group,
any member can answer any individual call to group members.

To enable this function, do the following

1. Press *8#.

Note: Finland and Sweden, press *0#;
U.S. and Canada, press *59#.

G

ROUP FEATURES

2. Press to answer.

One call-pick-up group can serve as an alternative to another group.
Calls to the alternative group can only be answered when there are no
calls to your own group.

16.2 Common Bell Group

Calls are signalled on a common bell. To answer, do the following:

1. Press *8#.

Note: Finland and Sweden, press *0#;
U.S. and Canada, press *59#.

2. Press to answer.

16.3 Group Hunting

An internal group hunting number is a common directory number for a
group of extensions. Calls to the group will be indicated at a free exten­sion in the group. When you leave the group temporarily, you make your
phone unavailable for incoming calls.

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16.3.1 Answering a Group Call

A group call is answered in the normal way.

16.3.2 Leaving the Group Temporarily

To leave a group temporarily, do the following:

1. Press *21*.

Note: U.K., press *2*.

2. Dial your own extension number and press # and .
Wait for the call timer to start in the display.

3. Press to finish the procedure.

16.3.3 Reentering the Group

To reenter the group, do the following:

1. Press #21#.

Note: U.K., press #2#.

2. Press .
Wait for the call timer to start in the display.

3. Press to finish the procedure.

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17 Other Useful Features

This chapter describes more useful features available for the cordless
phone and the exchange.

17.1 Account Code

The account code function is used to charge a call to an account number
or to prevent unauthorized calls from your phone. The account code can
have 1 to 15 digits.

To enable this function, do the following:

1. Press *61*.

Note: Finland and Norway, press *71*.

O

THER USEFUL FEATURES

2. Dial the account code and press # and .
Wait for a dial tone.

3. Dial the digit or digits to get an external line and the external
number.

17.1.1 Ongoing External Call

When the account code function is used to charge a call, it is also
possible to connect an ongoing external call to an account code.

During the call, do the following:

1. Press R to put the ongoing call on hold.
Wait for a dial tone.

Note: The soft key R is default. If this soft key is reprogrammed
to something else, this function will not be available.

2. Press *61*.

Note: Finland and Norway, press *71*.

3. Enter the account code and press #.
Wait for a dial tone.

4. Press R.

5. Press to resume the call that was put on hold.

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17.2 Call Statistics

Your phone can tell you the duration of your last call and display the total
time of all calls.

To see the time spent on your last call and on all outgoing calls, do the
following:

1. Press Menu, select , and press Select.

2. Select Call time and press Select.
The display shows duration information in hours and minutes for

the Total time as well as for the Last call.

17.3 General Deactivation

The general deactivation feature allows you to cancel the following
features simultaneously:

• Callback (all callbacks are cancelled).

• Internal and External Follow-me

• Manual Message Waiting/Message Diversion

17.3.1 Ordering General Deactivation

To order general deactivation, do the following:

1. Press #001#.

Note: U.S. and Canada, press #0#.

2. Press .
Wait for the call timer to start in the display.

3. Press to finish the procedure.

17.4 Night Service

When the exchange is in night service mode, all incoming calls to the
operator are transferred to a specified extension or group of extensions.
Night service mode is used outside business hours.

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Common Night Service

All incoming calls to the operator are transferred to one specific
extension. Answer the call in the normal way.

Individual Night Service

Selected external calls to the operator are transferred to one
specific extension. Answer the call in the normal way.

Universal Night Service

All incoming calls to the operator are transferred to a universal
signaling device, for example the common bell. Answer the call as
described in Common Bell Group on page 94.

17.5 Emergency Mode

In the event of an emergency, the operator can set the exchange into
emergency mode, during which only pre-programmed extensions are
permitted to make calls. If your extension is not assigned with this cate­gory and you try to make a call, you will not receive a dial tone.

O

THER USEFUL FEATURES

17.6 Malicious Call Tracing

If you are being disturbed by bothersome or malicious external incoming
calls, it is possible to request number tracing from the network provider.
Tracing can be invoked during or after an ongoing conversation. The
external line can be held for a limited period of time.

17.6.1 Ordering Call Tracing

To order call tracing during an ongoing conversation, do the following:

1. Press R.
Wait for a dial tone.

2. Press *39#.
The system acknowledges with different tones whether the tracing

request was accepted or rejected.

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17.7 Direct Inward System Access (DISA)

If you are assigned to use the DISA function, you can work from outside
the office network and still have all your outgoing business calls charged
to your office extension number or an account number.

You will only be charged for the call you have to make to the office in
order to get access to an external line through the office network.

Note: The external phone must be of push button type provided with the

keys # and *, or a mobile phone adapted for dial tone pulses
(DTMF).

You have to initiate DISA for every individual business call you make.
This means that you have to terminate a DISA call before you can make
a new DISA call. The procedure varies depending on which authoriza­tion and account codes you use, see below.

17.7.1 Calling With an Common Authorization Code

To make a DISA call using a common authorization code, do the
following:

1. Call the DISA function at your office.
Wait for a dial tone.

2. Press *72*.

3. Dial the authorization code and press #.
Wait for a dial tone.

4. Dial the external number.

17.7.2 Calling With an Individual Authorization Code

To make a DISA call using an individual authorization code, do the
following:

1. Call the DISA function at your office.
Wait for a dial tone.

2. Press *75*.

3. Dial the authorization code and press *.

4. Dial your own extension number and press #.
Wait for a dial tone.

5. Dial the external number.

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18 Settings

From the Settings tab, , in the main menu, it is possible to change
for example sound and alert settings, display settings, and time and date
settings.

18.1 Sound and Alerts

Sound and alert settings include ringer volume, ring signals and so on.

18.1.1 Adjusting Ringer Volume

To adjust ringer volume, do the following:

S

ETTINGS

1. Press Menu, select , and press Select.

2. Select Sound & Alerts, and press Select.

3. Select Volume, and press Select.

4. Step with to increase the volume and to decrease it.

5. Press OK to save the settings.

18.1.2 Different Ring Signals for Different Call Types

You can have different ring signals for internal and external calls and
callback calls.

To set different ring signals for different call types, do the following:

1. Press Menu, select , and press Select.

2. Select Sound & Alerts, and press Select.

3. Select Ring Signals, and press Select.

4. Select Internal call, External call or Callback, and press Select.

5. Select a ring signal, press Select, and press Back to save the
setting.

18.1.3 Switching Vibrator On and Off

To switch the vibrator on and off, do the following:

1. Press Menu, select , and press Select.

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