AASTRA DT4x2 User Manual

Cordless DT412 / DT422 / DT432

BusinessPhone Communication Platform

User Guide

Cover Page Graphic

Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings:

• Width: 15,4 cm (Important!)

• Height: 11,2 cm (May be smaller)

• Top: 5,3 cm (Important!)

• Left: -0,3 cm (Important!) This text should then be hidden.

BusinessPhone – Cordless DT412/DT422/DT4322

Table of Contents

page

Welcome ..........................................................4

Important .........................................................6

Description ....................................................... 9

Incoming Calls ...............................................25

Outgoing Calls ...............................................28

Integrated Phonebook ....................................35

System Phonebook ........................................ 40

During Calls ....................................................42

Call Forwarding .............................................. 46

Absence Information ......................................52

Messages ...................................................... 56

Security ..........................................................68

Group Features ..............................................72

Other Useful Features .....................................75

Write Text .......................................................83

Alarm .............................................................86

Modes ...........................................................89

Services ......................................................... 91

Settings ..........................................................94

Audible Adjustments ....................................104

Alternative programming for Automatic Callback,

Camp-on, Intrusion ......................................108

Useful Hints ..................................................109

Installation ....................................................110

Reference .................................................... 115

Troubleshooting ............................................119

Glossary .......................................................121

Index ............................................................ 123

Table of Contents

3BusinessPhone – Cordless DT412/DT422/DT432

Welcome

Welcome to the User Guide for the Cordless phones DT412, DT422 and DT432 of the BusinessPhone Communication Platform. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250.

The features described in this User Guide are related to version 7.0 or higher of the BusinessPhone Communication Platform. Some might not work in earlier versions of the system and/or might be protected by a hardware dongle that has to be bought separately.

The latest version of this User Guide can also be downloaded from:

http://www.aastra.com

BusinessPhone – Cordless DT412/DT422/DT4324

Welcome

Copyright

All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.

If this publication is made available on Aastra’s homepage, Aastra gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.

Aastra is a registered trademark of Aastra Technologies Limited. All other trademarks mentioned herein are the property of their respective owners.

Warranty

AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Aastra shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Declaration of Conformity

Hereby, Aastra Telecom Sweden AB, SE-126 37 Hägersten, declares that this telephone is in conformity with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC.

Details to be found at:http://www.aastra.com/sdoc

5BusinessPhone – Cordless DT412/DT422/DT432

Important

This section describes the information that is important to know before you use the Cordless phone and the functions described.

Note: This User Guide describes the supported BusinessPhone Communication Platform functions together with the most commonly used telephone specific functions. All telephone specific functions are listed in the menu structure “Menu structure” on page 16.

Preparing for use

Before using your Cordless the first time you have to charge and connect the battery, see section “Installation” on page 110.

Note: Place the Cordless in the charger and charge it for at least one hour before using it the first time.

BusinessPhone – Cordless DT412/DT422/DT4326

Important

Guidelines

Consider these suggestions and guidelines to keep your Cordless in good shape and working properly.

Note: The Cordless does not contain user serviceable parts. If your Cordless requires service you should return it to the supplier or retailer from whom it was bought.

Safety information

The Cordless DT412, DT422 and DT432 are IP64 classified, which means that they are robust, dust- and waterproof, designed for people working in tough environments.

Intrinsic safety (DT432)

The DT432 phone is approved according to the ATEX directive to be used in potentially explosive gas and dust environments.

Compliance with the Essential Health and Safety Requirements, with the exception of those listed in the schedule to this certificate, has been assured by compliance with the following documents:

EN 50014:1997 plus amendments A1 and A2 EN 50020:2002 IEC 61241-0:2004 plus Corrigendum 1 IEC 61241-11:2005 IEC 60529:1989 The classification and marking on the product is “II 2G EEx ib IIC

T4” for gas and “II 3D Ex ibD 22 IP64 T50°C” for dust.

Battery handling

The battery contains environmental polluting material. If damaged, return it to a collecting point.

Note: Only use the charger that is delivered with your Cordless to charge the battery.

7BusinessPhone – Cordless DT412/DT422/DT432

Important

Cleaning

Clean the Cordless only with a soft, water dampened cloth. Using soap or any other cleaning materials may discolor or damage the Cordless. Clean the battery contacts using ethanol or isopropyl alcohol.

Treatm en t

Although the Cordless phones are resistant to water spray, dust and soil, you should always handle it with care. Do not expose the Cordless to direct sunlight for long periods and keep it away from excessive heat and moisture.

BusinessPhone – Cordless DT412/DT422/DT4328

Description

9BusinessPhone – Cordless DT412/DT422/DT432

Description

1LED

A flashing LED indicates an incoming call or a message waiting.

2Volume Up/Down

Off hook: raise/lower speaker volume. See section “Audible

Adjustments” on page 104.

3Display

The display can for example show the battery, time, system, owner ID/name, extension number and the Soft key information. See sections “Display info” on page 12 and “Menu structure” on page 16. It is possible to change the text size in the display, see section “Settings” on page 94.

4Soft keys

The functions depend on the traffic state and will be shown on the last line of the display. When you are requested to (see display), press the required key to access the function. Used for different choices in the menu structure (menu mode). In idle mode the functions of the Soft keys can be changed by you. The middle Soft key is also used to turn Loudspeaking on or off. See sections “Settings” on page 94, “Display info” on page 12 and “Menu

structure” on page 16.

5 Call key

Switch on. Make call, answer call, end call.

6 Navigation key

Controls the movement of the cursor in the display. In idle mode, the Navigation key (down) is used for entering the call list, the Navigation key (up) for entering the message list, and pressing Navigation key (left) will show the current date in the display window. When navigating the menu structure the key is used for moving up, down, back (left), or next (right).

7 Menu key

Enter/Exit the menu mode, see sections “Display info” on page 12 and “Menu structure” on page 16. Also used to manually lock/ unlock the keypad, see section “Lock the keypad” on page 70.

8Keypad

Enter numbers and writing texts, see section “Write Text” on page 83. Keys 0-9 can be programmed as Hot keys, see section “Hot keys and Soft keys” on page 95.

9Microphone

10 Mute key

Turn off/on audible signals in idle mode, silencing the ring signal at an incoming call, and also to turn the microphone on/off during a call.

BusinessPhone – Cordless DT412/DT422/DT43210

11 Alarm key (DT422 and DT432 only)

Sending alarms and testing the Alarm function. See section “Alarm” on page 86.

12 Loudspeakers

One loudspeaker for ring signal and one for Loudspeaking. See section “Loudspeaking (Handsfree)” on page 42.

Please note: The phone may retain small magnetic articles around the earpiece region.

13 Charging connector

See section “Installation” on page 110.

14 Headset connector

See section “Installation” on page 110.

Note: Headset connector is optional.

Description

11BusinessPhone – Cordless DT412/DT422/DT432

Description

System A M.Smith 4736

13:05

Info Doctor Jobs

Display info

The display gives you visual feedback on all actions that you perform, and also textual warnings. In idle mode the upper row is used for icons and the clock. The next three rows are information rows (20 possible characters in each row), showing system information, names and numbers that you edit or dial, your owner ID etc. The third information row is used for showing the status of the Cordless (current mode). Examples of status information are;

Muted, In charger

empty.

Note: It is possible to change the owner ID and the text size in the display, see section “Settings” on page 94.

The lower row displays is the Soft key field. In idle mode it shows the user defined names of the three Soft keys beneath the display. In menu mode where the Soft keys are used for different choices, it gives you the function of each Soft key. Examples of functions are;

Back, Options, Save

see section “Hot keys and Soft keys” on page 95.

The display

etc. When there is no status to show the row is

etc. How to define the Soft keys in idle mode,

System A System indication

No system Out of coverage

System connection messages

The Cordless is in contact with system to be named something else, e.g.

The Cordless is not in contact with any system. Please ask your system administrator to log on the Cordless.

Note: When re-entering the coverage area it can take a couple of minutes before the Cordless automatically has registered into the system.

It is also possible to get an out of coverage warning signal, contact your system administrator if you require this.

BusinessPhone – Cordless DT412/DT422/DT43212

System A

. It is also possible for the

BusinessPhone

Description

Display icons

Call / Off hook

Appears when your Cordless is off hook.

Audio signal off

Shown when all alert signals, including ring signal, message tone, key beep etc. are turned off. High priority messages will however override this setting. See section “Audible Adjustments” on page 104.

Battery

Always shown in the display in idle mode. When the level is low it is time to charge the battery. See section “Installation” on page 110.

Loudspeaking (handsfree)

Shown when the loudspeaker is activated and the Cordless is in Loudspeaking operation (handsfree). See section “During Calls” on page 42.

New message

Appears when a new message is received. The number on the right side of the icon shows the total number of unread messages. The symbol will remain until the message is marked as read. See section “Messages” on page 56.

Note: For voice messages the New message icon is only an indication of received voice messages, the number does not reflect the actual number of unread messages.

Not answered call

Added to not answered calls in the call list. The number on the right side of the icon shows the total number of missed calls.

Key

Indicates that your keypad is locked. See section “Settings” on page 94.

Padlock

Indicates that the Cordless has been locked, and has to be unlocked with a code before it can be used. See section “Lock/

Unlock the Cordless” on page 71.

Headset

Indicates that a headset is connected to the Cordless. See section “Headset” on page 117.

Note: A headset can only be connected if the optional headset connector is available.

13BusinessPhone – Cordless DT412/DT422/DT432

Description

No-movement alarm on (DT422 and DT432 only)

Indicates that the No-movement alarm is activated. See section “Alarm” on page 86.

Man-down alarm on (DT422 and DT432 only)

Indicates that the Man-down alarm is activated. See section “Alarm” on page 86.

ABC Upper case text input

Indicates that you can type upper case letters and numbers in text input mode. See section “Write Text” on page 83.

abc Lower case text input

Indicates that you can type lower case letters and numbers in text input mode. See section “Write Text” on page 83.

123 Number input

Indicates that you can type numbers in text input mode. See section “Write Text” on page 83.

Incoming call

Added in front of incoming calls in the call list.

Outgoing call

Added in front of outgoing calls in the call list.

Unread message

Added in front of not read messages in the message list. See section “Messages” on page 56.

Read message

Added in front of read messages in the message list. See section “Messages” on page 56.

Add contact

Appears on a Soft key when a phone number is marked in the call list. It indicates that it is possible to add the phone number to the local Phonebook. See section “Integrated Phonebook” on page 35.

Contacts

Displayed when it is possible to get a phone number from the local Phonebook, for example to add it to a function. See section “Integrated Phonebook” on page 35.

Diversion indicator

When displayed before a name or number it indicates that the phone is diverted to another extension.

BusinessPhone – Cordless DT412/DT422/DT43214

Description

Menu tabs

The following tabs are displayed when you press the Menu key:

Messages

Here you can find the message list. See section “Messages” on page 56.

Contacts

Here you can find the local Phonebook, the central Phonebook and the call list. See sections “Integrated Phonebook” on page 35 and “Dial number from the call list” on page 30.

Modes

Here you can select between modes, and change or edit modes. See section “Modes” on page 89.

Services

Here you can select, add, delete, or change a Service function. See section “Services” on page 91.

Settings

Here you can handle your Cordless settings. See section “Settings” on page 94.

To navigate the menus, see section “Menu structure” on page 16.

Additional display features

Depending on which network you are connected to, additional display features are available. Ask your system administrator if you require additional display features.

15BusinessPhone – Cordless DT412/DT422/DT432

Description

Menu structure

The available Cordless specific phone and network functions can be accessed via the menus.

ç Press the Menu key to enter or exit the menus.

The last used tab is marked, or if the Cordless has been restarted, the menu tab

Use the Navigation key (left/right) to choose tab and press the Navigation key (down) to open it; a heading is shown and the first alternative is marked. Use the Navigation key (up/down) to step in the alternatives and select one by pressing Navigation key (right).

Contacts

Notes:

Since the Cordless can be used in several networks, some functions might not be supported in your network.

A parameter setting in the SIM card determines if changes that are made from the menu is saved on the SIM card. If changes are not saved on the SIM card, they will be discarded when the Cordless is restarted.

BusinessPhone – Cordless DT412/DT422/DT43216

Messages tab

Message list > Message 1 >

Message 2 > . . Message 20 >

Message 1 (time/date)

Send SMS > SMS Address > SMS

Local phonebook >

Central phonebook

Call list >

Entry 1 > Entry 2 > . . Entry 100 >

Name: .....

Number: .....

Call number 1 Call number 2 . . . . . Call number 20

SMS tab

Description

Contacts tab

17BusinessPhone – Cordless DT412/DT422/DT432

Description

Normal > In charger > Mode 2 > Mode 3 > Mode 4 > Mode 5 > Mode 6 > Mode 7 > Mode 8 > Mode 9 >

Switch off

Volume >

Ring signals > Vibrator (on/off) Key beep (on/off)

Alarm settings* >

Answer: > Soft key** Name: ...

* Only available for the DT422 and DT432 phones.

No-movement (on/off) Man-down (on/off)

Internal call: > External call: > Callback: >

Beep Low Medium High Mixed

(Level 1,2..5, Silent)

Ordinary Auto Loud Auto loud

Service 1 > Service 2 > . . Service 10 >

Name: ....

Function:

Phone call

Modes tab

** See section “Settings tab” on page 19 for more information.

Services tab

BusinessPhone – Cordless DT412/DT422/DT43218

Settings tab

* Only available for the DT422 and DT432 phones. ** Only available for the DT412 and DT422 phones. *** RSSI stands for “Radio Signal Strength Indicator”

Alert signals >

Alarm settings*>

Soft key >

Hot key >

General >

System >

Volume: >

Ring signals > Vibrator (on/off) Key beep (on/off)

(Level 1,2..5, Silent)

Internal call: > External call: > Callback: >

Beep Low Medium High Mixed

No-movement (on/off) Man-down (on/off)

Left: > Middle: > Right: >

Name: ....

Function: >

0, 1, 2.....9 >

Phone call Short-cut SMS Change mode Not used

Local phonebook Central phonebook Services Switch off No-movement * Man-down * Edit alarm data * Change system Demo Mess 1 Demo Mess 2 RSSI **

Language >

Text size** >

Clock > Auto key lock Quick answer New message rotated Owner ID

(English, etc)

Auto setting Manual setting

Small Medium

Select system >

Information >

IPDI / IPEI / SW version / AP SW version

System A.....D

Auto, System A.....D

Description

19BusinessPhone – Cordless DT412/DT422/DT432

Description

Customizing the menus

Your system administrator can customize the menus by hiding some of the functions that are available. Which functions are hidden depends on the settings of the SIM card. The following functions can be hidden:

• Deletion of messages - The options are hidden.

• Administration of local Phonebook - It is not possible to add new entries, or edit and delete existing entries.

• Editing modes - The settings for the modes cannot be altered.

• Changing modes - The option possible to change modes from the menu.

• Switch off handset - It is not possible to switch off the Cordless from the

Modes

menu.

• Administration of services - It is not possible to add new services, or edit and delete existing services.

• Changing alert signals - The the menu is hidden.

• Changing alarm settings - The in the menu is hidden.

• Administration of Soft keys - The menu is hidden.

• Administration of Hot keys - The menu is hidden.

• Edit of Hot keys - The option see the settings for the Hot keys.

• Changing general settings - The alternative in the menu is hidden.

Delete

and

Delete all

Select

is hidden, i.e. it is not

Alert signals

Alarm settings

Soft key

Hot key

Edit

is hidden. It is possible to

General settings

alternative in

alternative in the

alternative

BusinessPhone – Cordless DT412/DT422/DT43220

Description

• Changing system* - The

Select system

alternative in the

menu is hidden.

• Register system* - The

alternative in the menu is

hidden.

• Delete system - The option

• Location test* - The

Delete

Location test

is hidden.

alternative in the menu is

hidden.

• Central phonebook address - When an address to the central Phonebook is specified, the alternative

phonebook

will appear in the

Contacts

Central

menu and the short-

cuts list. At delivery the address is set to 999999.

* If all these alternatives are hidden the

System

alternative in the

menu will be hidden. Each mode in the menu can be hidden individually. This makes it

possible to remove modes that are not used from the menu. Note that it is still possible to change to the hidden modes with help of Soft and Hot keys.

21BusinessPhone – Cordless DT412/DT422/DT432

Description

Dial tone

(System ready to accept digits)

Special dial tone

(System ready to accept digits, active Diversion on phone)

To ne s

Tones are audible in the Cordless.

Ringing tone

(Ringing signal to called party)

Special ringing tone

(Ringing signal to Line 2)

Busy tone

(Called party is busy)

Number unobtainable tone

(Called number not accessible or vacant)

Call Waiting tone

Blocking tone

(Call cannot be executed due to congestion or called party blocked)

Verification tone

(Verification that ordered function is accessed)

Intrusion tone

(Sent to all parties during Intrusion)

Conference tone

(Sent to all participants in a Conference)

- repeated after 4 s

- repeated after 15 s

BusinessPhone – Cordless DT412/DT422/DT43222

Signals

Ringing signals are emitted from the phone.

Internal ringing signal - repeated after 4 s

External ringing signal - repeated after 4 s

Automatic Callback signal

Note: The tones and ringing signals in this User Guide refer

to the standard system but may vary between countries.

Description

23BusinessPhone – Cordless DT412/DT422/DT432

Description

Switch on?

No Yes

Switching on/off the Cordless

Switch on

æ Press and hold until the display lights up.

If the Cordless does not switch on or the Battery icon is displayed, the battery is low. Charge the battery.

The display shows:

Yes Press within two seconds to confirm (see display).

Now you can use your Cordless.

Notes:

If the message answer calls.

Depending on system programming, your Cordless can be automatically locked. To unlock the Cordless, see section “Lock/Unlock the Cordless” on page 71.

Switch off

Notes:

During calls, you cannot switch off your Cordless.

It is recommended that you program the Switch off function as a Hot key, see section “Hot keys and Soft keys” on page 95. If you do not program a Hot key, you can use the menus, see section “Modes” on page 89.

No System

is displayed you cannot make or

If you have programmed a Hot key:

Press and hold the Hot key.

ã Yes Ok Press to confirm (see display).

Now your Cordless is switched off.

BusinessPhone – Cordless DT412/DT422/DT43224

Incoming Calls

4736

13:05

Incoming Calls

A ringing signal and the flashing red LED indicate an incoming call. The twenty last received/dialled telephone numbers are stored in the call list, see section “Dial number from the call list” on page 30.

Answer calls

The caller’s number and the Call icon is displayed:

æ Press to answer.

If the number is in the Phonebook, the name is shown instead.

Note: Calls can be answered at any time, no matter if you are programming, or keying in a number etc.

When a headset is connected to the Cordless, the button on the headset can be used to answer the call.

25BusinessPhone – Cordless DT412/DT422/DT432

Incoming Calls

Mute ringing signal

If the Cordless rings at an inconvenient moment:

Press the Mute key on the right side of the Cordless to suppress the ringing.

All alert signals, including the vibrator, will silence for this specific call. See section “Description” on page 9 for the location of the Mute key.

æ Press to answer the call.

Handsfree

ä Press the middle Soft key to answer the call in handsfree

speaking mode.

You are connected to the caller via the loudspeaker and microphone.

Note: Which key to press depends on the answering method used, to change the answering method see section “Change answering method” on page 27.

End the call

æ Press.

The display shows the duration of the call.

Note: When a headset is connected to the Cordless, the button on the headset can be used to end the call.

BusinessPhone – Cordless DT412/DT422/DT43226

Change answering method

You can choose;

•

Ordinary

with Loudspeaking function turned on.

•

Auto

with Loudspeaking function).

•

Loud

Loudspeaking function turned on.

•

Auto loud

Loudspeaking function turned on after 2 signals (calls can be answered as usual before that).

Ordinary, Auto, Loud

; press the middle Soft key and the call is connected

; the call is automatically connected (call is not connected

; press the Call key and the call is connected with

; the call is automatically connected with

, or

Auto loud

Incoming Calls

ç Press.

The last used tab is marked.

à or á Select

ã Press to enter

á Select

ã Select

Modes

Normal

Answer

Modes

á Press.

ã Select the required answering method.

Select Press (see display).

The name of the selected method is shown. The new answering method is selected.

27BusinessPhone – Cordless DT412/DT422/DT432

Outgoing Calls

Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party.

You can also make a call via the “Integrated Phonebook” on page 35 or the “System Phonebook” on page 40

Make calls

On hook

åæ Enter the telephone number and press.

The number is shown in the display. Your Cordless will go off hook and establish the connection. The number is stored in the call list.

The number may be any of the following:

• an internal directory number,

• an external number, where 0 is the digit for external call access.

Note: Which digit to press for external line access depends on the configuration of the system.

* Press shortly to insert a pause if you have to wait for dial

tone.

BusinessPhone – Cordless DT412/DT422/DT43228

Notes:

Correct a wrong entry by pressing decide not to make the call while keying in the number, press

(see display) to stop.

It is possible to turn on/off the tone sender in a predialled number by making a long press on the calling telephone banks). Tone sender on will be indicated with a

in the number, and off with -. If a pause is required in the number, it is added by making a long press on the key. The pause is indicated with a

You can make your calls faster by programming Soft/Hot keys with frequently used numbers. See section “Program

a Hot key or a Soft key with a phone number” on page 97.

Off hook

If you prefer to dial a number off hook:

(see display). If you

* key (e.g. when

in the number.

Outgoing Calls

æ Press.

Dial tone.

å Key your number on-line.

Notes:

When dialling this way, you cannot press erase digits.

The number is not

Handsfree

While you are waiting for a connection, dial tone or during the call:

ä Press the middle Soft key.

You are connected to the caller via the loudspeaker and microphone.

Note: Which key to press depends on the answering method used, to change the answering method see section “Change answering method” on page 27.

End the call

æ Press.

The display shows the duration of the call.

stored in the call list.

(see display) to

29BusinessPhone – Cordless DT412/DT422/DT432

Outgoing Calls

Last External Number Redial

When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not.

*** æ Press to redial the last dialled external number.

The display will show the dialled number.

Dial number from the call list

The twenty last received/dialled telephone numbers are stored in the call list. You can dial one of these numbers by selecting the number from the call list.

If the Clock and Date function is set, you can on the same day the call was received/dialled, see the time for the call. The time stamp is changed to a date stamp the following day. See section “Clock

settings” on page 100.

ã Press until the desired number is displayed.

You can store numbers permanently by adding them to your Phonebook, see section “Save a number from the call list to the

Phonebook” on page 37.

If you want to edit the number:

Edit Press (see display).

å Make the required changes.

æ Press to dial.

The display will show the dialled number.

Note: The call list will be cleared if the power of your Cordless is lost.

BusinessPhone – Cordless DT412/DT422/DT43230

+ 100 hidden pages

AASTRA DT4x2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Welcome

Copyright

Warranty

Declaration of Conformity

Important

Preparing for use

Guidelines

Safety information

Intrinsic safety (DT432)

Battery handling

Cleaning

Treatm en t

Description

Display info

The display

System connection messages

Display icons

Menu tabs

Additional display features

Menu structure

Messages tab

SMS tab

Contacts tab

Modes tab

Services tab

Settings tab

Customizing the menus

To ne s

Signals

Switching on/off the Cordless

Switch on

Switch off

Incoming Calls

Answer calls

Mute ringing signal

Handsfree

End the call

Change answering method

Outgoing Calls

Make calls

Off hook

Handsfree

End the call

Last External Number Redial

Dial number from the call list