Aastra DT412, DT422, DT432 User Guide

Cordless DT412 / DT422 / DT432

MD Evolution Communication Platform

User Guide

North American function codes are used in this guide

Cover Page Graphic

Place the graphic directly on the page, do not care about
putting it in the text flow. Select Graphics > Properties
and make the following settings:

• Width: 15,4 cm (Important!)

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© Ericsson AB 2007

MD Evolution – Cordless DT412 / DT422 / DT4322

Table of Contents

page

Welcome ..........................................................5

Important .........................................................9

DT4X2 General Description ............................20

Incoming Calls ...............................................34

Outgoing Calls ...............................................38

Outgoing Calls, Busy/No-Answer ...................44

During Calls ....................................................49

Phone Book ...................................................56

Call Forwarding Services ................................63

Voice Mail Services .........................................72

SMS Text Messages .......................................92

Group Services ..............................................94

More Features on your Extension ................. 102

Alarm ...........................................................115

Modes .........................................................118

Services .......................................................121

DT4X2 Adjustments .....................................124

Audible Signals ............................................138

MD Evolution Standard Services Prefixes ..... 141

Useful Hints ..................................................143

Installation ....................................................145

Reference .................................................... 148

Troubleshooting ............................................153

Glossary .......................................................155

Index ............................................................157

Table of Contents

3MD Evolution – Cordless DT412 / DT422 / DT432

Table of Contents

MD Evolution – Cordless DT412 / DT422 / DT4324

Welcome

Welcome

Welcome to the User Guide for the Cordless phones DT412
DT422 and DT432 of the MD Evolution Communication Platform.

The User Guide describes the facilities of the MD Evolution
Communication Platform and the Cordless phones DT4X2, with a
default programming. There may be some differences in the way
your phone is programmed. Please consult your system
administrator if you need further information.

The latest version of this User Guide can also be downloaded from:

http://www.ericsson.com/enterprise/

5MD Evolution – Cordless DT412 / DT422 / DT432

Welcome

Copyright

All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.

If this publication is made available on Ericsson’s homepage,
Ericsson gives its consent to downloading and printing copies of
the content provided in this file only for private use and not for
redistribution. No parts of this publication may be subject to
alteration, modification or commercial use. Ericsson will not be
liable for any damages arising from use of an illegal modified or
altered publication.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.

Declaration of Conformity

Hereby, Ericsson Enterprise AB, S-131 89 Stockholm,
declares that this telephone is in conformity with the essential
requirements and other relevant provisions of the R&TTE
directive 1999/5/EC.

Details to be found at:http://www.ericsson.com/sdoc

MD Evolution – Cordless DT412 / DT422 / DT4326

Welcome

FCC Statement

FCC 15.105 Information to the user of a Class B device:
This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to Part 15 of the FCC
rules.

These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for
help.

Privacy of communications may not be ensured when using this
phone. This equipment complies with FCC radiation exposure limits
set forth for an uncontrolled environment. This device complies with
FCC SAR limit of 1.6 W/kg. The highest SAR value measured when
used at the ear is 0.081 W/kg. This device must not be collocated
or operating in conjunction with any other antenna or transmitter.

This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the rear side, underneath
the battery of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone
company.

REN is N/A as this product is intended to be connected behind a
FCC Part 68 compliant PBX system. It is not intended for direct
connection to telephone network.

If this equipment cause harm to the telephone network, the
telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice
isn't practical, the telephone company will notify the customer as
soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.

7MD Evolution – Cordless DT412 / DT422 / DT432

Welcome

The telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the
operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make
necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty
information, please contact your Ericsson business partner :
http://www.ericsson.com/solutions/enterprise/contacts/us.shtml.
This equipment is not intended to be repaired by the customer
(user). If the equipment is causing harm to the telephone network,
the telephone company may request that you disconnect the
equipment until the problem is resolved

Connection to party line service is subject to state tariffs. Contact
the state public utility commission, public service commission or
corporation commission for information.

If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this equipment that it does
not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone
company or qualified installer.

This equipment is hearing aid compatible (HAC).

• Electrical Safety Advisory :
Electrical surges, typically lightning transients, are very
destructive to customer terminal equipment connected to AC
power sources. Customer is thus recommended to use a surge
arrestor for the equipment that requires AC power.

MD Evolution – Cordless DT412 / DT422 / DT4328

Important

Important

This section describes the information that is important to know
before you use the Cordless phones DT412, DT422 or DT432, and
the functions described.

Note: This User Guide describes the supported MD
Evolution Communication Platform functions together with
the most commonly used telephone specific functions. All
telephone specific functions are listed in the menu structure
“Menu Structure” on page 27.

Numbering Plan

In this User Guide, the listed prefixes and suffixes to access
services, are those of the US localized configuration of the MD
Evolution Communication Platform. Prefixes and suffixes may,
however, have been modified by your system administrator.

Suffixes are not dependant of the country, the services prefixes for
the different countries are listed in the table “MD Evolution

Standard Services Prefixes” on page 141.

Note : Using the services offered by your DT4X2 extension
is usually carried out by dialling the access prefixes
assigned to the corresponding services. Most of the time,
you will have a list of the prefixes applicable to your facility
that was provided by your system administrator, if the list
has been modified. If necessary, ask your attendants for
additional information. Through their attendant's position,
the attendants generally have access to an internal dialling
plan in effect for your facility

9MD Evolution – Cordless DT412 / DT422 / DT432

Important

Guidelines, Warnings and Precautions

Consider these suggestions and guidelines to keep your Cordless
in good shape and working properly.

Note: The Cordless does not contain user serviceable
parts. If your Cordless requires service you should return it
to the supplier or retailer from whom it was bought.

Safety instructions

Save these instructions.
Read these safety instructions before use !

Recommendations

• Save this user guide. It includes important safety information
and operating instructions. Save all instructions for future
reference.

• Before using the telephone, please follow the operating
instructions and adhere to all warnings and safety precautions
located on the product and in the user guide.

• Always keep and handle your products with care and keep
them in a clean and dust-free place. Proper use and care will
prolong the products life. Use a soft absorbent tissue or cloth to
remove dust, dirt or moisture.

• Always ensure that the phone, battery and charger are used and
operated in the intended environment for which they are
designed.

• Operate the phone in temperatures between 0°C to +40°C
(32°F to 104°F).

• Do not expose your products to liquid, moisture, humidity,
solvents, strong sunlight, harsh environments or extreme
temperatures, never above +60°C (+140°F) , unless the product
has been specifically designed and officially approved for such
environments.

• Exposure to heat may cause batteries to leak, overheat or
explode, resulting in fire, burns or other injuries.

• Do not put the product in the microwave oven : this may cause
damage to either the oven or the product.

MD Evolution – Cordless DT412 / DT422 / DT43210

Important

• Do not attempt to disassemble or alter any part of the phone,
the charger(s) or the battery-pack. Disassembly or alteration
may result in electrical shock or irreversible damage to the
equipment. Only a qualified service personnel or an authorized
Ericsson partner should conduct internal inspections,
alterations and repairs.

• Do not expose your product to open flames or lit tobacco
products.

• Do not drop, throw or bend your products. This may cause
malfunction or electric shock.

• Do not paint your product.

• Do not use your product in an area where a potentially explosive
atmosphere exists, unless the product has been specifically
designed and officially approved for such environments.

• To avoid hearing impairment, accept the call before holding your
product (or portable handsfree device) to your ear.

• Do not allow heavy objects to fall on the telephone.

• Do not use auxiliary equipment with the telephone which is not
exclusively recommended by the manufacturer. The use of any
auxiliary equipment not recommended by the manufacturer
may result in fire, electric shock, or injury, and will void the
warranty.

• Connect AC (power supply) to the desktop battery charger only
to designated power sources as marked on the product.

• Clean the batteries using ethanol and isopropyl alcohol

• Do not allow children to play with the product packaging
material. Product packaging material is often small and may
present a choking hazard.

• Do not allow children to play with your telephone. It is not a toy.
Children could hurt themselves or others. Children could also
damage the telephone.

Disposing of the product

• Your product should not be placed in municipal waste. Please
check local regulations for disposal of electronic products.

Potentially Explosive Atmospheres

Turn the cordless telephone off when in an area with a potentially
explosive atmosphere. It is rare, but the telephone or its
accessories could generate sparks. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death.

11MD Evolution – Cordless DT412 / DT422 / DT432

Important

Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas, (such as gas
stations), below deck on boats, fuel or chemical transfer or storage
facilities, and areas where the air contains chemicals or particles
(such as grain, dust, or metal powders).

Do not transport or store flammable gas, liquid, or explosives in any
compartment of a vehicle which also contains the telephone and
accessories.

In the U.S., vehicles powered by liquid petroleum gas (such as
propane or butane) must comply with the National Fire Protection
Standard (NFPA-58). For a copy of this standard, contact the
National Fire Protection Association, One Battery march Park,
Quince, Massachusetts 02269, Attention: Publication Sales
Division.

Power supply

• Connect the AC power adapter of the charging unit only to the
designated power sources as marked on the charger.

• Make sure the cord is positioned so that it will not be subjected
to damage or stress.

• To reduce risk of electrical shock, unplug the chargers from any
power source before attempting to clean or move it.

• The AC power adapters must not be used outdoors or in damp
areas.

• Never modify the cord or plug. If the plug will not fit into the
outlet, have a proper outlet installed by a qualified electrician.

• Limit the distance between the mains socket and the cordless
phone when charging for easy accessibility.

• As an energy saving measure, disconnect the charger from the
main socket after charging.

• When unplugging the mains adapter from the power outlet,
make sure that your hands are dry and ensure that you hold the
solid portion of the mains adapter.

• Do not pull on cables.

MD Evolution – Cordless DT412 / DT422 / DT43212

Important

Charging and batteries

Please read carefully the following important precautions
before the first time use of the batteries. Make sure to
understand and observe all cautionary instructions stated, so
as to avoid any possible safety hazards that are caused by
any misuse, misapplication or damage to batteries.

• Only use batteries, mains adapters or desk and rack chargers
designed for use with your product.

• Use of power sources not explicitly recommended may lead to
overheating, reduced battery performance, distortion of the
equipment and fire or other damages.

• Cordless phones are equipped with Nickel Metal Hydride
(NiMH) batteries or Lithium Ion Lion batteries. In a complex
infrastructure, the talk- and standby time may differ, due to the
consequence of the increase in signaling.

• The battery must always be completely charged (minimal 4
hours) before first time use.

• The battery in your product is designed to withstand many
charge cycles.

• Use only the recommended charging equipment.

• Improper charging can cause heat damage or even high
pressure rupture.

• Observe proper charging polarity.

• Do not solder lead wires directly onto the battery.

• Do not allow water to come into contact with the battery.

• The initial charging of a NiMH battery will cause the battery to
become warm. This is a normal effect of charging NiMH
batteries.

• The batteries are replaceable, however it is not the intention to
do this frequently.

• Only charge the batteries when placed in the phone.

• Use only the specified battery-packs for your product.

• Never heat or dispose of the battery into a fire, which, or else,
may cause leakage, burst or fire.

• Remove the carrying case from the product while in charger.

• Do not cover the product while being charged. Do not charge
the phone in a closed cabinet or drawer. The charging of the
battery is a chemical process and causes the battery to become
warm during charging. Make sure the environment in which the
phone is charged, is well vented.

13MD Evolution – Cordless DT412 / DT422 / DT432

Important

• The cordless phone can be charged either when switched on or
off.

• Do not connect the battery's positive and negative leads
altogether in any case.

• Do not strike or drop the battery. It may cause damage to the
battery.

• Do not charge the battery under the temperature of +5°C
(+41°F). Be sure to charge the battery between the
temperatures of +5°C and +45°C (+41°F and 113°F). Charging
beyond these conditions may impair the battery performance
and shorten the life cycle.

• Do not use battery packs from different types, brands or of
different capacities.

• The battery is to be stored in a dry cool place, with the ambient
temperature around of +25°C (+77°F) for best performance.

• The battery continues to discharge a minimal portion of its
power, even if the product is switched off or the battery is
removed.

• Dispose the battery in accordance with all local regulations,
applicable in your country.

• Do not allow the metal contacts on the battery to touch another
metal object. This could short-circuit and damage the battery.

• Do not attempt to take a battery apart.

• Do not disconnect the battery unless it needs to be replaced.

• Do power the telephone off before removing the battery.

Warnings

•Smoke or fumes
Stop operating the products and turn off immediately in case of
smoke or fumes. Unplug the mains adapter and remove the
batteries from the phone immediately. Continued operation may
result in fire or electrical shock.

•LCD
If the liquid crystal display breaks, avoid injury by not allowing
the liquid crystal to come into contact with eyes, skin or mouth.
Prevent the liquid crystal from leaking out of the broken glass.

MD Evolution – Cordless DT412 / DT422 / DT43214

Important

Preventing malfunction

• Never place the equipment in close proximity of electric motors,
welding equipment or other devices generating strong (electro)
magnetic fields. Exposure to strong (electro) magnetic fields
may cause malfunction and corrupt the communication.

• Moving the equipment rapidly between warm and cold
temperatures may cause condensation (water droplets) to form
on its internal and external surfaces. Water droplets may cause
malfunction of the equipment and corrupt or end
communication or damage the equipment. When condensation
is noticed, stop using the equipment. Switch off the phone,
remove the battery and unplug the mains adapter from the
power outlet. Wait until the moisture evaporates from the
equipment before putting it in operation again.

• Avoid accidental drop of the phone. Use the clip, security clip or
carrying case specified for carrying purposes of the phone.

• Avoid the phone being squeezed between furniture and your
body when carrying the phone in your pocket or attached to
clothing.

Exposure to Radio Frequency Signals (SA)

A cordless phone is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limit for exposure to
radio frequency (RF) energy set by the Federal Communications
Commission of the US government and Canada. These limits are
part of comprehensive guidelines and established permitted levels
of RF energy for the general population. These guidelines are
based on the safety standards previously set by both US and
international standard bodies. These standards include a
substantial safety margin designed to assure the safety of all
persons, regardless of age and health.

The exposure standards for cordless phones employs a unit of
measure known as the Specific Absorption Rate, or SAR. The SAR
limit set by the FCC and Canada is 1.6W/kg averaged over one
gram of tissue.

Tests for SAR are conducted using standard operating positions
specified by the FCC with the phone transmitting at its highest
certified power level in all tested frequency bands.

15MD Evolution – Cordless DT412 / DT422 / DT432

Important

Although the SAR is determined at the highest certified power level,
the actual SAR level of the phone while operating can be well below
the maximum value. This is because the phone is designed to
operate at multiple power levels. Before a phone model is available
for sale to the public, it must be tested and certified to the FCC that
it does not exceed the limit established by government-adopted
requirement for safe exposure. The tests are performed in positions
and locations (for example, at the ear and worn on the body) as
required by the FCC for each model.

While there may be differences between the SAR levels of various
phones and at various positions, they all meet the government
requirement for safe exposure.

For body worn operation, to maintain compliance with FCC RF
exposure guidelines, use only approved accessories. When
carrying the telephone while it is on, use only the specific belt clip
that has been tested for compliance.

Use of non-approved accessories may violate the FCC RF
exposure guidelines and should be avoided.

This device has been shown to be capable of compliance for
localized specific absorption rate (SAR) for uncontrolled
environment/general population exposure limits specified in ANSI
IEEE Std. C95.1-1992 and had been tested in accordance with the
measurement procedures specified in FCC/OET Bulletin 65
Supplement C (2001) and IEEE Std. 1528- 2003 (December 2003).

Most modern electronic equipment (for example, equipment in
hospitals and cars) is shielded from RF energy. However, RF energy
from cordless telephones may affect some electronic equipment.

Chemical Resistance

The alpha and numeric characters printed on the exterior of the
cordless telephone have been tested and found resistant to
chipping, fading or wearing off when the telephone is treated with
common cleaners and disinfectants or perspiration.

The following chemicals have shown no harmful effect:

• 3% Hydrochloric Acid

• M-alcohol (70% Methylated Ethanol)

• 60% Chlorhexidin 0.5mg/ml

Important: Acetone can be damaging to the plastic casing
of the cordless telephone and should not be used.

MD Evolution – Cordless DT412 / DT422 / DT43216

Important

The cordless telephone is one of the most innovative products ever
developed. With it, you can maintain connectivity to traditional
telephone services while remaining mobile around the work
environment. For the safe and efficient operation of your telephone,
observe the guidelines in this manual. Your cordless telephone is a
radio transmitter and receiver. When it is on it receives and sends
out radio frequency (RF) energy. The telephone operates in the
frequency range of 1921.5 to 1928.5 MHz and employs commonly
used modulation techniques.

Note: Read this information before using your cordless
telephone.

Operation Procedures

In the U.S, cordless telephones are subject to the rules and
regulations of the FCC. Following these rules will help to eliminate
confusion, ensure the most efficient use of the existing frequencies,
and result in a smoothly functioning radio network.

The following offenses are punishable by fine, imprisonment, or
both:

• Use of profane, indecent, or obscene language.

• Transmission of a false distress signaler call.

• Willful or malicious interference with any other radio
communications.

• Refusal to yield a channel or radio frequency when informed that
it is needed for an emergency call. Emergency calls have priority
over all messages.

• Adjustment of the equipment by anyone other than a qualified
licensed technician.

IC Requirements

The term “IC:” before the radio certification number only signifies
that Industry of Canada technical specifications were met.

Warranty Notification

Do not disassemble the telephone. Disassembling the telephone
voids the warranty. The cordless telephone consists of no
consumer serviceable components. Service should be performed
only by Authorized Service center.

17MD Evolution – Cordless DT412 / DT422 / DT432

Important

Modifications

Modifications not expressly approved by Ericsson could void the
user's authority to operate the equipment.

Intrinsic Safety

The Cordless DT412, DT422 and DT432 are IP64 classified, which
means that they are robust, dust-proof and waterproof, designed
for people working in tough environments.

Preparing for Use

Before using your Cordless the first time you have to charge and
connect the battery, see section “Installation” on page 145.

Note: Place the Cordless in the charger and charge it for at
least one hour before using it the first time.

Battery handling

The Lithium Ion battery contains environmental polluting material. If
damaged, return it to a collecting point.

Cleaning

Clean the Cordless only with a soft, water dampened cloth. Using
soap or any other cleaning materials may discolor or damage the
Cordless. Clean the battery contacts using ethanol or isopropyl
alcohol.

Trea tm en t

Although the Cordless phones are resistant to water spray, dust
and soil, you should always handle it with care. Do not expose the
Cordless to direct sunlight for long periods and keep it away from
excessive heat and moisture.

MD Evolution – Cordless DT412 / DT422 / DT43218

Important

Coverage Area

Your organization’s premises are covered by a number of cells
which form the coverage area. You can make and answer calls
anywhere within this area, outside the area you will lose contact
with the system.

Company coverage :

19MD Evolution – Cordless DT412 / DT422 / DT432

DT4X2 General Description

DT4X2 General Description

14

2

5

6

1

12

3

11

12

10

4

7

8

9

13

MD Evolution – Cordless DT412 / DT422 / DT43220

DT4X2 General Description

1LED

A flashing LED indicates an incoming call or a message waiting.

2 Volume Up/Down

Off hook: raise/lower speaker volume. See section “DT4X2

Adjustments” on page 124.

3Display

The display can for example show the battery, time, system, owner
ID/name, extension number and the Soft key information. See
sections “Display Info” on page 23 and “Menu Structure” on
page 27. It is possible to change the text size in the display, see
section “DT4X2 Adjustments” on page 124.

4 Soft keys

The functions depend on the traffic state and will be shown on the
last line of the display. When you are requested to (see display),
press the required key to access the function. Used for different
choices in the menu structure (menu mode). In idle mode the
functions of the Soft keys can be changed by you. The middle Soft
key is also used to turn Loudspeaking on or off. See sections
“DT4X2 Adjustments” on page 124, “Display Info” on page 23 and
“Menu Structure” on page 27.

5Call key

Switch on. Make call, answer call, end call.

6 Navigation key

Controls the movement of the cursor in the display. In idle mode,
the Navigation key (down) is used for entering the call list, the
Navigation key (up) for entering the message list, and pressing
Navigation key (left) will show the current date in the display
window. When navigating the menu structure the key is used for
moving up, down, back (left), or next (right).

7 Menu key

Enter/Exit the menu mode, see sections “Display Info” on page 23
and “Menu Structure” on page 27. Also used to manually lock/
unlock the keypad, see section “Key Lock” on page 106.

8Keypad

Enter numbers and writing texts, see section “Write Text” on
page 61. Keys 0-9 can be programmed as Hot keys, see section
“Hot Keys and Soft Keys” on page 129.

9 Microphone

10 Mute key

Turn off/on audible signals in idle mode, silencing the ring signal at
an incoming call, and also to turn the microphone on/off during a
call.

21MD Evolution – Cordless DT412 / DT422 / DT432

DT4X2 General Description

11 Alarm key (only DT422 and DT432)

Sending alarms and testing the Alarm function. See section “Alarm”
on page 115.

12 Loudspeakers

One loudspeaker for ring signal and one for Loudspeaking. See
section “Handsfree Speaking” on page 49.

Please note: The phone may retain small magnetic articles
around the earpiece region.

13 Charging connector

See section “Installation” on page 145.

14 Headset connector

See section “Installation” on page 145.

Note: Headset connector is optional.

MD Evolution – Cordless DT412 / DT422 / DT43222

DT4X2 General Description

Display Info

The display gives you visual feedback on all actions that you
perform, and also textual warnings. In idle mode the upper row is
used for icons and the clock. The next three rows are information
rows (20 possible characters in each row), showing system
information, names and numbers that you edit or dial, your owner
ID etc. The third information row is used for showing the status of
the Cordless (current mode). Examples of status information are;

Muted, In charger

empty.

Note: It is possible to change the owner ID and the text size
in the display, see section “DT4X2 Adjustments” on
page 124.

The lower row displays is the Soft key field. In idle mode it shows
the user defined names of the three Soft keys beneath the display.
In menu mode where the Soft keys are used for different choices, it
gives you the function of each Soft key. Examples of functions are;

Back, Options, Save

see section “Hot Keys and Soft Keys” on page 129.

The display

etc. When there is no status to show the row is

etc. How to define the Soft keys in idle mode,

System A

5

M.Smith 4736

Info Doctor Jobs

System connection messages

System A System indication

The Cordless is in contact with
system to be named something else, e.g.

No system Out of coverage

The Cordless is not in contact with any system. Please ask your
system administrator to log on the Cordless.

13:05

System A

. It is also possible for the

MD Evolution

.

23MD Evolution – Cordless DT412 / DT422 / DT432

DT4X2 General Description

Note: When re-entering the coverage area it can take a
couple of minutes before the Cordless automatically has
registered into the system.

It is also possible to get an out of coverage warning signal,
contact your system administrator if you require this.

Display icons

Call / Off hook

Appears when your Cordless is off hook.

Audio signal off

Shown when all alert signals, including ring signal, message tone,
key beep etc. are turned off. High priority messages will however
override this setting. See section “DT4X2 Adjustments” on
page 124.

Battery

Always shown in the display in idle mode. When the level is low it is
time to charge the battery. See section “Installation” on page 145.

Loudspeaking (handsfree)

Shown when the loudspeaker is activated and the Cordless is in
Loudspeaking operation (handsfree). See section “During Calls” on
page 49.

New Message

3

Appears when a new message is received. The number of the right
side of the icon Indicates the total number of unread messages.
The symbol will remain until the message is marked as read. See
section “Voice Mailbox Messages Internal Notification” on page 76.

Not answered call

5

Added to not answered calls in the call list. The number on the right
side of the icon shows the total number of missed calls.

Key

Indicates that your keypad is locked. See section “DT4X2

Adjustments” on page 124.

Padlock

Indicates that the Cordless has been locked, and has to be
unlocked with a code before it can be used. See section “Phone

Lock” on page 107.

Headset

Indicates that a headset is connected to the Cordless. See section
“Headset” on page 152.

MD Evolution – Cordless DT412 / DT422 / DT43224

DT4X2 General Description

Note: A headset can only be connected if the optional
headset connector is available.

No-movement alarm on (only DT422 and DT432)

Indicates that the No-movement alarm is activated. See section
“Alarm” on page 115.

Man-down alarm on (only DT422 and DT432)

Indicates that the Man-down alarm is activated. See section
“Alarm” on page 115.

ABC Upper case text input

Indicates that you can type upper case letters and numbers in text
input mode. See section “Write Text” on page 61.

abc Lower case text input

Indicates that you can type lower case letters and numbers in text
input mode. See section “Write Text” on page 61.

123 Number input

Indicates that you can type numbers in text input mode. See
section “Write Text” on page 61.

Incoming call

Added in front of incoming calls in the call list.

Outgoing call

Added in front of outgoing calls in the call list.

Unread Message

Added in front of unread messages in the message list.

Read Message

Added in front of read messages in the message list.

Add contact

Appears on a Soft key when a phone number is marked in the call
list. It indicates that it is possible to add the phone number to the
local Phonebook. See section “Phone Book” on page 56.

Contacts

Displayed when it is possible to get a phone number from the local
Phonebook, for example to add it to a function. See section
“Phone Book” on page 56.

-

Diversion indicator

>

When displayed before a name or number it indicates that the
phone is diverted to another extension.

25MD Evolution – Cordless DT412 / DT422 / DT432

DT4X2 General Description

Menu tabs

The following tabs are displayed when you press the Menu key:

Messages

Here you can find the message list.

Contacts

Here you can find the local Phonebook, the central Phonebook and
the call list. See sections “Phone Book” on page 56 and “Redial

Call List Number” on page 40.

Modes

Here you can select between modes, and change or edit modes.
See section “Modes” on page 118.

Services

Here you can select, add, delete, or change a Service function. See
section “Services” on page 121.

Settings

Here you can handle your Cordless settings. See section “DT4X2

Adjustments” on page 124.

To navigate the menus, see section “Menu Structure” on page 27.

Additional display features

Depending on which network you are connected to, additional
display features are available. Ask your system administrator if you
require additional display features.

MD Evolution – Cordless DT412 / DT422 / DT43226

DT4X2 General Description

Menu Structure

The available Cordless specific phone and network functions can
be accessed via the menus.

ç Press the Menu key to enter or exit the menus.

Message list > Message 1 >

Send SMS >

Message 2 >
.
.
Message 20 >

SMS address

The last used tab is marked, or if the Cordless has been restarted,
the menu tab

Use the Navigation key (left/right) to choose tab and press the
Navigation key (down) to open it; a heading is shown and the first
alternative is marked. Use the Navigation key (up/down) to step in
the alternatives and select one by pressing Navigation key (right).

Contacts

Notes:

Since the Cordless can be used in several networks, some
functions might not be supported in your network.

A parameter setting in the SIM card determines if changes
that are made from the menu is saved on the SIM card. If
changes are not saved on the SIM card, they will be
discarded when the Cordless is restarted.

.

Messages tab

Message 1 (time/date)

SMS

Local phonebook >

Central phonebook

Call list >

Contacts tab

Entry 1 >
Entry 2 >
.
.
Entry 100 >

Name: .....

Number: .....

Call number 1
Call number 2
.
.
.
.
.
Call number 20

27MD Evolution – Cordless DT412 / DT422 / DT432

DT4X2 General Description

Modes tab

Normal >
In charger >
Mode 2 >
Mode 3 >
Mode 4 >
Mode 5 >
Mode 6 >
Mode 7 >
Mode 8 >
Mode 9 >

Switch off

* Only available for the DT422 and DT432 phones.

Volume >

Ring signals >
Vibrator (on/off)
Key beep (on/off)

Alarm settings*

Absent (on/off)>

Answer: >

Soft key**
Name: ...

** See section “Settings tab” on page 29 for more information.

(Level 1-5, Silent)

Internal call: >
External call: >
Callback: >

No-movement (on/off)
Man-down (on/off)

Ordinary
Auto
Loud
Auto loud

Services tab

Service 1 >
Service 2 >
.
.
Service 10 >

Name: ....

Function:

Beep
Low
Medium
High
Mixed

Data Send
Data with Prefix
Phone call
Short-cut
SMS

MD Evolution – Cordless DT412 / DT422 / DT43228

Settings tab

DT4X2 General Description

Alert signals >

Alarm settings*>

Soft key >

Hot key >

General >

Volume: >

(Level 1-5, Silent)

Ring signals >
Vibrator (on/off)
Key beep (on/off)

No-movement (on/off)
Man-down (on/off)

Left: >
Middle: >
Right: >

Name: ....

Function: >

0, 1, 2.....9 >

Language >

Text size*** >

Clock >
Auto key lock
Quick answer
New message rotated
Owner ID

Internal call: >
External call: >
Callback: >

Beep
Low
Medium
High
Mixed

Absent
Local phonebook
Central phonebook

Data Send
Data with Prefix
Phone call
Short-cut
SMS
Change mode
Not used

Services
Switch off
No-movement *
Man-down *
Edit alarm data *
Change system
Demo Mess 1
Demo Mess 2
RSSI **

* Only available for the DT422 and DT432 phones.
** RSSI stands for “Radio Signal Strength

(English, etc)

Small
Medium

Auto setting
Manual setting

*** Not available on DT432 phone.

System >

Select system >

Register >

Information >

Auto, System A.....D

System A.....D

IPDI / IPEI / SW version / AP SW version

29MD Evolution – Cordless DT412 / DT422 / DT432

DT4X2 General Description

Customizing the menus

Your system administrator can customize the menus by hiding
some of the functions that are available. Which functions are
hidden depends on the settings of the SIM card. The following
functions can be hidden:

Delete

and

• Deletion of messages - The options
are hidden.

• Administration of local Phonebook - It is not possible to add
new entries, or edit and delete existing entries.

• Editing modes - The settings for the modes cannot be altered.

Select

• Changing modes - The option

is hidden, i.e. it is not

possible to change modes from the menu.

• Switch off handset - It is not possible to switch off the

Modes

Cordless from the

menu.

• Administration of services - It is not possible to add new
services, or edit and delete existing services.

• Changing alert signals - The

Alert signals

the menu is hidden.

• Changing alarm settings - The

Alarm setting s

in the menu is hidden.

• Administration of Soft keys - The

Soft key

menu is hidden.

• Administration of Hot keys - The

Hot key

menu is hidden.

Edit

• Edit of Hot keys - The option

is hidden. It is possible to

see the settings for the Hot keys.

• Changing general settings - The

General set tings

alternative in the menu is hidden.

• Changing system* - The

Select syste m

menu is hidden.

• Register system* - The

Register

alternative in the menu is

hidden.

Delete

• Delete system - The option

• Location test* - The

Location test

is hidden.

alternative in the menu is

hidden.

• Central phonebook address - When an address to the
central Phonebook is specified, the alternative

phonebook

will appear in the

Contacts

menu and the short-

cuts list. At delivery the address is set to 999999.

* If all these alternatives are hidden the

System

menu will be hidden.

Delete all

alternative in

alternative

alternative in the

alternative in the

alternative in the

Central

alternative in the

MD Evolution – Cordless DT412 / DT422 / DT43230

DT4X2 General Description

Each mode in the menu can be hidden individually. This makes it
possible to remove modes that are not used from the menu. Note
that it is still possible to change to the hidden modes with help of
Soft and Hot keys.

31MD Evolution – Cordless DT412 / DT422 / DT432

DT4X2 General Description

DT4X2 Switching On/Off

Switch on

æ Press and hold until the display lights up.

If the Cordless does not switch on or the Battery icon is displayed,
the battery is low. Charge the battery.

The display shows:

Switch on?

No Yes

Yes Press within two seconds to confirm (see display).

Now you can use your Cordless.

Notes:

If the message
answer calls.

Depending on system programming, your Cordless can be
automatically locked. To unlock the Cordless, see section
“Phone Lock” on page 107.

Switch off

During calls, you cannot switch off your Cordless.
It is recommended that you program the Switch off function as a

Hot key, see section “Hot Keys and Soft Keys” on page 129. If you
do not program a Hot key, you can use the menus, see section
“Modes” on page 118.

No System

is displayed you cannot make or

If you have not programmed a Hot key :

ç Press the Menu key.

The last used tab is marked.

à or á Select Modes tab

MD Evolution – Cordless DT412 / DT422 / DT43232

DT4X2 General Description

ã Press to enter

A list with all modes is shown. See also section “Menu Structure”
on page 27.

Modes

.

â or ã Scroll up or down until you find the Switch off mode.

Select Press (see display).

When Switch off is selected, the display shows:

Switch off

No
Yes

Back Ok

No being selected on display by default, select Yes.

Ok Press to confirm (see display).

Switch off

blank. Now your Cordless is switched off.

If you have programmed a Hot key :

is displayed and after a few seconds, the display turns

å Press and hold the Hot key.

The display shows:

Switch off

No
Yes

Back Ok

No being selected on display by default, select Yes.

Ok Press to confirm (see display).

Switch off

blank. Now your Cordless is switched off.

is displayed and after a few seconds, the display turns

33MD Evolution – Cordless DT412 / DT422 / DT432

Incoming Calls

Incoming Calls

A ringing signal and the flashing red LED indicate an incoming call.
The twenty last received/dialled telephone numbers are stored in
the call list, see section “Redial Call List Number” on page 40.

Answering Calls

The caller’s number and the Call icon is displayed:

4736

æ Press to answer.

If the number is in the integrated Phonebook of your cordless (see
“Phone Book” on page 56), or in the Phonebook of the MD
Evolution communication system, the name is shown instead.

Note: Calls can be answered at any time, no matter if you
are programming, or keying in a number etc.

When a headset is connected to the Cordless, the button
on the headset can be used to answer the call.

13:05

MD Evolution – Cordless DT412 / DT422 / DT43234

Mute ringing signal

If the Cordless rings at an inconvenient moment:

Press the Mute key on the right side of the Cordless to
suppress the ringing.

All alert signals, including the vibrator, will silence for this specific
call. See section “DT4X2 General Description” on page 20 for the
location of the Mute key.

æ Press to answer the call.

Handsfree

Incoming Calls

ä Press the middle Soft key to answer the call in handsfree

speaking mode.

You are connected to the caller via the loudspeaker and
microphone.

Note: Which key to press depends on the answering
method used, to change the answering method see section
“Answering Method” on page 36.

End the call

æ Press.

The display shows the duration of the call.

Note: When a headset is connected to the Cordless, the
button on the headset can be used to end the call.

35MD Evolution – Cordless DT412 / DT422 / DT432

Incoming Calls

Answering Method

You can choose;

•

Ordinary

with Loudspeaking function turned on.

Auto

•
with Loudspeaking function).

Loud

•
Loudspeaking function turned on.

Auto loud

•
Loudspeaking function turned on after 2 signals (calls can be
answered as usual before that).

Ordinary, Auto, Loud

; press the middle Soft key and the call is connected

; the call is automatically connected (call is not connected

; press the Call key and the call is connected with

; the call is automatically connected with

, or

Auto loud

.

ç Press the Menu key.

The last used tab is marked.

à or á Select Modes tab

ã Press to enter

á Select

ã Select

Normal

Answer

Modes

.

.

.

á Press.

ã Select the required answering method.

Select Press (see display).

The name of the selected method is shown. The new answering
method is selected.

MD Evolution – Cordless DT412 / DT422 / DT43236

Call Pick-Up Individual

When your extension is idle, you may also answer a call that is
ringing for another extension, without having to change extensions.

*8* Dial the prefix “*8*” for the call pick-up service.

å Next, directly dial the directory number that is ringing

æ Press to call the selected number.

Note : Certain extensions (such as yours) may possibly be
equipped with permanent protection against call pick-up. If
this is the case, this service will obviously be refused on
these extensions (and vice-versa).

Incoming Calls

37MD Evolution – Cordless DT412 / DT422 / DT432

Outgoing Calls

Outgoing Calls

Sometimes you make a call but the person is not available. These
functions will help you in your attempts to establish contact with the
called party.

You can also make a call via the “Phone Book” on page 56.

Making Calls

On hook

åæ Enter the telephone number and press.

The number is shown in the display. Your Cordless will go off hook
and establish the connection. The number is stored in the call list.

The number may be any of the following:

• an internal directory number,

• an external number, where 0 is the digit for external call access.

Note: Which digit to press for external line access depends
on the configuration of the system.

* Press shortly to insert a pause if you have to wait for dial

tone.

MD Evolution – Cordless DT412 / DT422 / DT43238

Outgoing Calls

Notes:

Correct a wrong entry by pressing
decide not to make the call while keying in the number,

C

(see display) to stop.

press

It is possible to turn on/off the tone sender in a predialled
number by making a long press on the
calling telephone banks). Tone sender on will be indicated

T

in the number, and off with -. If a pause is required

with a
in the number, it is added by making a long press on the
key. The pause is indicated with a

You can make your calls faster by programming Soft/Hot
keys with frequently used numbers. See section “Program

a Hot key or a Soft key with a phone number” on page 131.

Off hook

If you prefer to dial a number off hook:

æ Press.

Dial tone.

å Key your number on-line.

Notes:

When dialling this way, you cannot press
erase digits.

The number is not

C

(see display). If you

P

in the number.

stored in the call list.

* key (e.g. when

C

(see display) to

#

Handsfree

While you are waiting for a connection, dial tone or during the call:

ä Press the middle Soft key.

You are connected to the caller via the loudspeaker and
microphone.

Note: Which key to press depends on the answering
method used, to change the answering method see section
“Answering Method” on page 36.

End the call

æ Press.

The display shows the duration of the call.

39MD Evolution – Cordless DT412 / DT422 / DT432

Outgoing Calls

Redial Last External Number

When you initiate an external call the system automatically stores all
the dialled digits, irrespective of whether the call was successful or
not.

** æ Press to redial the last dialled external number.

The display will show the dialled number.

Redial Call List Number

The twenty last received/dialled telephone numbers are stored in
the call list. You can dial one of these numbers by selecting the
number from the call list.

If the Clock and Date function is set, you can on the same day the
call was received/dialled, see the time for the call. The time stamp
is changed to a date stamp the following day. See section “Clock

Settings” on page 134.

ã Press until the desired number is displayed.

You can store numbers permanently by adding them to your
Phonebook, see section “Add Numbers from Call List” on page 60.

If you want to edit the number:

Edit Press (see display).

å Make the required changes.

æ Press to dial.

The display will show the dialled number.

Note: The call list will be cleared if the power of your
Cordless is lost.

MD Evolution – Cordless DT412 / DT422 / DT43240

Delete a number from the call list

When your Cordless is in idle mode:

ã Press until the desired number is displayed.

Outgoing Calls

Options Press (see display).

Select Press (see display).

Delete

is marked.

Number deleted

Delete all numbers from the call list

When your Cordless is in idle mode:

is displayed and the number is deleted.

ã Press to enter the call list.

The first number in the call list is marked.

Options Press (see display).

ã Select

Select Press (see display).

Yes Press (see display).

Delete

is marked.

Delete all

The display shows:

Delete all numbers?

No Yes

All numbers are deleted.

.

41MD Evolution – Cordless DT412 / DT422 / DT432

Outgoing Calls

Abbreviated Numbers

By using abbreviated numbers, you can make calls simply by
pressing a few keys. Frequently used external numbers are stored
as common abbreviated numbers in the exchange.

External numbers are stored centrally in your MD Evolution
Communication Platform. Common abbreviated numbers can be
dialled from every extension that has the authority to do so

Usually, you will have access to a general list of abbreviated
numbers valid for all users in your facility.

Additionally, based on your user rights, you may also have access
to a personal list of 20 abbreviated numbers that are either
personal, or shared among a restricted group of users.

All of these abbreviated numbers are managed by your system
administrator or possibly your facility's attendants. Contact them as
needed.

To contact an external party using abbreviated numbers :

6å Enter the abbreviated number

Please refer to your telephone directory.

æ Press to make the call

The call is then established just as if you had manually dialled the
external party's number.

Notes :

A personal abbreviated number accepts values from 00 to

19. An abbreviated number on the general list is usually
from 200 to xxx.

An abbreviated number is generally complete. It may also
be incomplete, in which case you will need to complete the
number by dialling the rest manually. This may, for example,
allow you to access a series of numbers using just one
abbreviated number

MD Evolution – Cordless DT412 / DT422 / DT43242

Outgoing Calls

Making Calls with Hot or Soft Keys

The Hot key or Soft key has to be preprogrammed with a number,
see section “Hot Keys and Soft Keys” on page 129.

Via Hot key

å Press and hold the preprogrammed Hot key.

A number between 0 and 9. The display shows the
preprogrammed number. The number is dialled and the connection
will be established automatically.

Via Soft key

ä Press the preprogrammed Soft key (see display).

The display shows the preprogrammed number. The number is
dialled and the connection will be established automatically.

43MD Evolution – Cordless DT412 / DT422 / DT432

Outgoing Calls, Busy/No-Answer

Outgoing Calls, Busy/No-Answer

Automatic Callback

You call an extension and receive busy tone or get no answer. This
can also be used if no external line is free :

1 Press.

Verification tone.

æ Press.

You are called back if the extension finishes the ongoing call or the
next time the extension finishes a new call. You have to answer
within eight seconds otherwise the Callback service is cancelled.

Busy Extension

You call an extension and receive busy tone.

Intrusion

You can intrude on an ongoing call on a busy extension (if this
function is allowed).

3 Press to intrude.

Intrusion tone is heard and a three-party call is established. When
the called extension replaces the handset and you keep off hook,
the called extension will be recalled automatically.

Note: TIf you still hear the busy tone, then your extension
does not have the authority to intrude or the desired
extension is protected against Intrusion.

MD Evolution – Cordless DT412 / DT422 / DT43244

Outgoing Calls, Busy/No-Answer

Call with Temporary Protection

When you place either an internal or external call that you deem
particularly important, you may choose to activate phonic
protection.

This protection, available on a call by call basis, prevents any
phonic intervention during your communication.

More particularly, this service protects you from any intrusion or
offer that could take place during your conversation, most
specifically from an attendant. These services are then refused in
light of your conversation in progress.

*74 Dial the prefix "*74" to access to the temporary call

protection service.

å Next, directly dial the desired number.

You may do so according to any of the methods available for
dialling an internal or external number.

æ Press to make the call

Note : Certain extensions (such as yours) may possibly be
equipped with permanent phonic protection. The above­described service is therefore applied to all calls that are
placed, without requiring any particular action on your part.

45MD Evolution – Cordless DT412 / DT422 / DT432

Outgoing Calls, Busy/No-Answer

Call in Substitution or with Signature

You can also place an external call in substitution or with signature.
This concerns the exceptional use of a third party set, to place an
external call, just as if you were using your own extension.

The main advantage of this feature is that the call is charged to your
own extension. Another advantage is that on the substituted third
party set, you have all of your extension's customary services,
most especially dialling discriminations relating to various external
numbers applicable for your extension.

This service is valid on a call-by-call basis. It is automatically
cancelled at the end of each call processed using this service.

*75 Dial the prefix "*75", to access to the call in substitution

service.

å Then dial your own extension number.

This is necessary in order to sign on to the third party set.

å Next, dial your user password.

By default, your user password is "1234", however you may have
modified it. (See section “Password Programming” on page 109).

æ Press in order to terminate access to this service.

You may now proceed with placing your external call in substitution
from the previous extension.

å Simply dial the desired external number.

You may do so according to any of the methods available on this
extension for dialling an external number. Your call is then
established normally.

æ Press to make the call

MD Evolution – Cordless DT412 / DT422 / DT43246

Outgoing Calls, Busy/No-Answer

DTMF End-to-End Dialling

At times, you may need to call external servers, such as a
reservation centre server, when you are required to communicate
interactively through the online transmission of various dialling
codes.

Your extension makes this option available to you through the
DTMF end-to-end dialling service. With this service, you can
directly exchange dialling codes with a remote server, without your
dialling being interpreted by your local facility.

This is processed through the exchange of DTMF codes, from
which the service's name is derived.

To use this service when placing an external call :

* Dial the "*" code to access to the DTMF end-to-end dialling

service.

Everything that is dialled thereafter is then directly transmitted to
the remote server.

Note : When you interact with the voice mail system, or the
automated attendant possibly integrated in your facility, the
aforementioned operations are not required. DTMF end-to­end dialling is automatic. See also section “Voice M ail

Services” on page 72.

Ending Calls

You may, at any time, end an ongoing call, or an outgoing call that
is being established.

This is done in the same way as with an incoming call :

æ Press.

Your extension returns to idle status.

47MD Evolution – Cordless DT412 / DT422 / DT432

Outgoing Calls, Busy/No-Answer

Toll Restriction and Least Cost Routing

Usually, you have access rights to the public network and all private
networks to which your facility is connected. You also usually have
the authorization to dial any type of external number, most
particularly a public number.

In terms of the facility programming dictated by your system
administrator, there may be certain external numbers that are
discriminated.

Most particularly, this may apply to numbers for service provided by
the public network, or certain international destinations. An attempt
to dial these numbers would be automatically refused.

Moreover, your facility will also most often be equipped with a Least
Cost Routing (LCR) service for external calls, especially if your
facility is connected to private networks or different public network
operators.

The LCR service therefore automatically ensures that the routing of
external numbers you dial will be processed with the least possible
cost, or managed according to the most optimal calling route.

Note : The numbers dialled using abbreviated dialling are
never subjected to any type of discrimination. If you have a
specific need or question concerning discriminated
numbers, you may ask your system administrator or facility
attendants that the numbers in questions be added to the
list of abbreviated dialling numbers.

MD Evolution – Cordless DT412 / DT422 / DT43248

During Calls

During Calls

The MD Evolution Communication Platform allows you to handle
calls in many different ways. You can make an inquiry, transfer the
call, create a conference, mute the microphone and ringer or put
the call on hold to perform other tasks.

Handsfree Speaking

This function is extremely useful in situations when you need to
have a conversation over the Cordless while having your hands free
for other tasks (handsfree).

To activate Loudspeaking during a call:

ä Press the middle Soft key to activate handsfree speaking

mode.

You are connected to the caller via the loudspeaker and
microphone.

Note: You can adjust the volume, see section “DT4X2

Adjustments” on page 124.

ä Press again to deactivate handsfree speaking mode.

49MD Evolution – Cordless DT412 / DT422 / DT432

During Calls

Mute Microphone

To mute the microphone during an ongoing conversation:

Press the Mute key at the right side of the Cordless to turn
the microphone off.

The microphone is disconnected and the caller will not hear an
ongoing conversation or environmental noises. The text
shown in the display when the microphone is off during a call.

Press the Mute key again to turn the microphone on.

Note: It is advised to use this feature instead of putting a

call on hold. A call on hold may be diverted to your operator,
directly or after some time.

Muted

is

Call Waiting

If you hear the Call Waiting tone during an ongoing conversation,
another person is trying to contact you.

To terminate the ongoing call and answer the waiting call:

æ Press to finish the ongoing call.

The waiting call is signalled on your Cordless.

æ Press to answer the new call.

Note: The Call Waiting function might be blocked for use on
your extension (programmed by system administrator).

Transfer and Inquiry

You have an ongoing internal or external conversation and you
want to transfer an ongoing call :

R Press (see display).

The first call is put on hold. Dial tone.

å Call the third party.

When the third party answers, you can switch between the calls,
create a Conference and end one of the calls.

MD Evolution – Cordless DT412 / DT422 / DT43250

æ Press to transfer the call.

Or :

1 Press to return to the first call.

Transfer to a busy extension

You can even transfer calls to busy extensions. The other party will
hear a muted signal (Camp-on), and the call will be extended, as
soon as the ongoing call is terminated (if Camp-on is allowed).

Callback

You are called back, if you have transferred an external call and the
other extension has not answered the call within a certain time.
Your Cordless will ring again.

During an ongoing conversation you want to make an inquiry to an
internal or external party :

R Press to put the current call on hold.

You hear the dial tone and R is displayed.

During Calls

å Enter the number of the third party.

When the third party answers, you can switch between the calls,
create a conference and end one of the calls.

Refer back

You can switch between the connected parties.

2 Press to switch between the calls.
1 Press to terminate.

The ongoing call is terminated. The other call is connected.

51MD Evolution – Cordless DT412 / DT422 / DT432

During Calls

Conference

You have an ongoing conversation and you want to establish a
telephone conference.

R Press (see display).

The first call is put on hold. Dial tone.

å Call the third party.

3 Press to establish a three party conference.

Now you have established a three party conference. To indicate the
conference, all conference members will hear a periodical
conference tone.

Repeat the procedure to include other persons into the
Conference.

In this way, you can include up to six parties in a conversation. How
many of them can be external callers depends on the programming
of the system.

æ End the call to leave the Conference.

Call Parking and Retrieving

When you are carrying on a single conversation, you may park the
current call, in order to subsequently retrieve it on a different
extension. For example, this would allow you to change offices
without losing your call.

To d o so :
.

R Press to put the current call on hold

Dial tone.

*10 Dial the prefix “*10” to access to the call parking service.

å Dial the identification code for the call you wish to park.

This call identification code will be requested later when you
retrieve the parked call. This code is unrestricted, and may consist
of 1 or 2 digits, according to your facility's configuration (usually 2
digits).

MD Evolution – Cordless DT412 / DT422 / DT43252

During Calls

æ Press to end the service.

You may then move about freely, then return to the parked call on
any other extension.

Typically, the duration of validity is 3 minutes. If the parked call is not
retrieved within this timeframe, it will be disconnected if it is an
internal call or re-directed to an attendant if it is an external
incoming call.

To retrieve a parked call from your extension or a similar idle
extension :

*10 Dial the prefix “*10” to access to the call parking service.

å Dial the 1 or 2 digit identification code for the parked call.

æ Press to return to your conversation.

You are connected to the conference.

Notes :

When an external call is either placed on hold or is parked,
the party is then connected to on-hold music, usually
provided by your facility.

The parked call retrieving service may be activated by
dialling the following, from any extension, using the same
sequence : 10 <ID. CODE>.

Of course, your calls may also be subject to parking by a
third party set.

53MD Evolution – Cordless DT412 / DT422 / DT432

During Calls

Conversation Recording

If your telephone system is equipped with "Integrated Voice Mail",
and you have a "Mailbox", the conversation recording service
allows you to record any telephone conversation so that you may
then subsequently be able to listen to it from your "Mailbox".

The recorded conversation is then processed just as any voice
message left in your mailbox.(See section “Voice Mail Services” on
page 72).

To begin recording a conversation, after informing your caller :

# Simply dial the suffix "#", assigned to the conversation

recording service.

Your conversation recording is started; recording time is not limited.
According to the configuration of your telephone system, an
intrusion tone may periodically sound, reminding the user that the
conversation is still being recorded.

Notes :

Recording a conversation without your caller's prior
consent may be illegal, as may be sending this recording to
a third party.

The initiator must absolutely request the caller's consent
prior to beginning the recording, at the conclusion of the
recording, and for any subsequent use of the recording.
Compliance with the law is the exclusive responsibility of the
user; any violation may be subject to legal action. Neither
the manufacturer nor the distributor may be held
responsible for any abusive use of this function by the user,
or by any other damage that may result.

You may stop the current recording and then re-start it by
re-starting the entire procedure This service is available for
a single call in progress, as well as a broker's call, in which
case you may record each portion of the conversation with
one or all of your calling parties.

MD Evolution – Cordless DT412 / DT422 / DT43254

During Calls

Non-IP Hand-Over Service

If your telephone system is integrated within a QSIG-MD private
network, and your calls are routed over your company's Intranet
network, which managed according to the IP-Trunking technique,
you may also have access to a non-IP hand-over service.

The quality of communications established over the Internet
network is generally good, mostly thanks to the implementation of
a system that gives voice calls priority over data transmitted on the
IP network.

However, occasions may arise where the quality of the voice
transmission of calls over the IP network is reduced. The non-IP
hand-over service allows you to request that your current call be
switched to a possible private digital tie line, or the public network
(depending on availability).

To activate this service during an ongoing call established over your
company's IP network :

7 Dial the suffix "7" to access to the Non-IP hand-over service.

Your call on the IP network is switched over to the non-IP network
immediately, without interrupting your call.

Note : This service is only available when your call has been
established on the IP network. The non-IP hand-over
service is not available for QSIG-MD private networks using
an Intranet network managed according to the IP­Networking technique.

55MD Evolution – Cordless DT412 / DT422 / DT432

Phone Book

Phone Book

Your Cordless is equipped with a local Phonebook (personal) where
you can make up to 100 entries (names and numbers). The
Phonebook entries are stored in the SIM card in your Cordless.

Notes:

Phonebook numbers have a maximum of 22 digits and
Phonebook names have a maximum of 16 characters.

An indication that the Phonebook is full (indicated with a
beep), means that you have to delete an entry before you
can add a new one.

You can also open the Phonebook by programming a Soft/
Hot key. See section “Hot Keys and Soft Keys” on
page 129.

Phone Book Access

Access the names and numbers of the Phonebook.

ç Press the Menu key.

The last used tab is marked.

à or á Select Contacts tab

ã Press to enter

á Select

The name list is shown.

Contacts

Local phonebook

MD Evolution – Cordless DT412 / DT422 / DT43256

.

.

Local phonebook

Adam
Bob
Charlie

Add Delete Find

Making Calls with Phone Book

When you have accessed the local phonebook:

Phone Book

Find Press (see display).

Find:_

is displayed.

å Press the key which has the first letter of the name you are

looking for.

How to write text, see section “Write Text” on page 61.

Ok Press to confirm (see display).

The first name beginning with that letter is displayed.

â or ã Scroll up or down until you find the name.

æ Press.

The number is dialled.

57MD Evolution – Cordless DT412 / DT422 / DT432

Phone Book

Add Names or Numbers

When you have accessed the Phonebook:

Add Press (see display).

Name:_

Number:

Back C Save

ABC

å Enter the name.

How to write text, see section “Write Text” on page 61.

C Press to correct a wrong entry (see display).

ã Press.

å Save Enter the telephone number and press (see display).

The name and number are stored in the Phonebook.

MD Evolution – Cordless DT412 / DT422 / DT43258

Change Names or Numbers

When you have accessed the Phonebook:

â or ã Scroll up or down until you find the name.

á Select the name.

Edit Press (see display).

Name: Adam

Number: 001811005555

Phone Book

Back C Save

ABC

å Edit the name.

How to write text, see section “Write Text” on page 61.

C Press to correct a wrong entry (see display).

ã Press.

å Save Edit the telephone number and press (see display).

The name and number are changed.

Delete Names and Numbers

When you have accessed the Phonebook:

â or ã Scroll up or down until you find the name.

á Select the name.

The name and number is displayed.

Delete Press (see display).

Delete entry ?

No Yes

Yes Press to delete the name and number (see display).

The name and number are deleted.

59MD Evolution – Cordless DT412 / DT422 / DT432

Phone Book

Add Numbers from Call List

ç Press the Menu key.

The last used tab is marked.

à or á Select Contacts tab

ã Press to enter

á Select

The call list is shown.

Contacts

Call list

.

.

â or ã Scroll up or down until you find the number.

Press.

The number is automatically added to the Phonebook.

å Save Enter the name and press (see display).

How to write text, see section “Write Text” on page 61. The name
and number are stored in the Phonebook.

MD Evolution – Cordless DT412 / DT422 / DT43260

Write Text

When adding/editing or searching for names in the Phone Book,
the keys 0 to 9, *, or # can be used. The first character entered will
be an upper level character followed by lower level characters
unless the *-key is pressed before entering the character. When
pressing a key, the first available character on that specific key is
displayed. To get the following characters, press the key
repeatedly. Key 0 and 1 contain special characters. The marked
character is selected after a time-out (3 seconds) or when another
key is pressed. Pressing key 1 adds space between the
characters.

Example (to write SMITH):

The marked character is selected after a time out or when another
key is pressed.

7 7 7 7 Press for S

6 Press for M

4 4 4 Press for I

8 Press for T

Phone Book

4 4 Press for H

ã Press when the name is complete.

(not applicable for the System Phonebook)

Control keys

While entering a name or a number you can use the following keys
for control and navigation:

à Press to move left.
á Press to move right.

* Press to switch between upper and lower case.

Note: It is possible to turn on/off the tone sender in a
predialled number by making a long press on the
when calling telephone banks). Tone sender on will be
indicated with a
is required in the number, it is added by making a long press

# key. The pause is indicated with a

on the

T

in the number, and off with -. If a pause

* key (e.g.

P

in the number.

61MD Evolution – Cordless DT412 / DT422 / DT432

Phone Book

0 Press to enter a space.

C Press to correct a wrong entry (see display).

Note: Deletes the entire entry if held longer.

Special characters

See the table below how to find a special character.

Phone
key

1 -?!,.:"’()1
2 A BCЕДЖАБВГЗ2
3 D EFИЙКЛ3
4GHIïÌÎi4
5JKL5
6 M NOсЦШТуФХ6
7PQRSß7
8 T UVüÙÚÛ8
9 WXYZÝ9
0Space+&@/$%£€\±½0
# < = > ^ _ ° µ ¿ ¦ §

Number of times to press the key

1 2345678910111213

Note: Depending on the selected menu language, other

characters might be available, which means that the
character order differ from the table above.

Example special characters:

2 To enter Ä press 2 (five times).

1 time result A
2 times result B
3 times result C
4 times result Å
5 times result Ä

MD Evolution – Cordless DT412 / DT422 / DT43262

Call Forwarding Services

Call Forwarding Services

Your extension also offers you various call forwarding services that
enable you to direct incoming calls to another internal or external
destination, whenever you are absent and/or busy, travelling, or
when you simply would rather not be disturbed.

The following different types of services are available :

• Call forward on no-answer condition :
Your calling parties will be re-directed to the pre-defined call
forward recipient, whenever you do not answer their calls,
typically after a 20-second delay.

• Call forward on busy condition :
Your calling parties are immediately re-directed to the pre­defined call forward recipient whenever your extension is busy.

• Call forward on no-answer and busy conditions :
Your calling parties are re-directed to the pre-defined call
forward recipient in both cases.

• Immediate call forward :
All incoming calls are immediately re-directed to the pre-defined
call forward recipient. Typically, this could be your secretary's
internal number, or your external mobile phone number when
you are travelling.

• Do not disturb call forward :
Your extension is unavailable, and no call forwarding services
were activated. Your internal party's calls are immediately
disconnected, and your "Do not disturb" status is displayed on
extensions that feature a display screen. Calls from your
external parties are immediately re-directed to your facility's
attendants.

• Call forward on mini-message :
Your extension is unavailable, and no call forwarding services
were activated. Your internal and external parties receive an
"Absent" message that you have pre-recorded.

63MD Evolution – Cordless DT412 / DT422 / DT432

Call Forwarding Services

The number to which a call forward may be directed could be an
internal party's individual extension, a hunt group, another user's
personal group, or even the access number for an integrated voice
mail system that your facility may use. (See section “Voice Mail

Services” on page 72).

It may also consist of an external number containing up to 18
digits, including the network access prefix. This may be an external
number that is accessible through abbreviated dialling.

You may use fixed call forward defined by your system
administrator. This may consist of a call forward on no-answer
condition, a call forward on busy condition, or a call forward on no­answer and busy conditions.

This fixed call forward is applied by default whenever you do not
define a variable call forward for your calls. This is often the case
when your facility uses the integrated voice mail service, which - by
default - receives your calls encountering a no-answer or busy
condition.

You may define all of the types of call forwards listed above, on
your own. This is referred to as a variable call forward that takes
precedence over a possible fixed call forward.

In any case, only one call forward applies at any given moment.
Defining a new variable call forward automatically cancels any
definition that previously existed.

A variable call forward is defined on a case by case basis before
you leave your extension. If you forget to define the call forward,
you may ask the attendants to remotely define it for you. You may
also define your call forward from an internal extension other than
your DT4X2 that will be the recipient of your call forwards. This is
the "Follow me" service.

MD Evolution – Cordless DT412 / DT422 / DT43264

Call Forwarding Services

Notes :

When any type of call forward is defined on your extension,
you still have the option of placing calls and activating any
type of service from your extension.

When you have defined any type of call forward to an
internal recipient, the latter has the option of calling you
without any restrictions.

When a call forward on busy condition is defined on your
extension, no more incoming calls will be presented to you
when you have an ongoing call. In the same way, the
services of consulting and answering a new call are de­activated.

For any call forward defined to be directed to an external
recipient, forwarding of calls issued from external parties
may take place either through your facility's resources or
directly at the ISDN network level, according to your
facility's configuration.

You may program a call forward from your extension to
itself. This enables you to bypass any fixed call forward that
is applicable to your extension. Your extension is therefore
available normally.

Serial call forwards between different users are authorized.

Your extension may also be subject to call forwarding from
third party sets. Certain extensions (such as yours) may
possibly be equipped with permanent protection against
receiving call forwards from third party sets. Obviously, this
service will be denied on these extensions (and vice versa).

65MD Evolution – Cordless DT412 / DT422 / DT432

Call Forwarding Services

Variable Call Forwarding

Defining a variable call forwarding on a case-by-case basis is
carried out within the framework of your extension's service
programming functions.

When your extension is idle :

å Dial the prefix that corresponds to the desired type of call

forward.

Usually, you will dial one of the following :

*2* To activate an immediate call forwarding.

*21 To activate a call forwarding on no-answer condition.
*22 To activate a call forwarding on busy condition
*26 To activate a call forwarding on no-answer condition and busy

condition.

*24 To activate a do not disturb call forwarding.

For the first four cases :

å Then dial the internal or external number that will be the

recipient of your call forwards.

As previously indicated, the recipient's number may contain up to
18 digits, including the network access prefix. An external number
may be one that is accessible through abbreviated dialling.

Note : An external number is composed of the external
access prefix “9” followed by the actual external Directory
number.

# To Dial only in case of an external Directory number.

Needed to mark the end of an external Directory number.

For every case :

æ Press to confirm.

Wait for the Service Acceptance Tone

æ Press to finish the procedure

Your extension returns to idle status.The variable call forward that
you have just defined is effective immediately.

MD Evolution – Cordless DT412 / DT422 / DT43266

Call Forwarding Services

Call Forwarding Cancellation

#21 Dial prefix “#21” for Call Forward Cancellation

æ Press to confirm.

Wait for the Service Acceptance Tone

æ Press to finish the procedure

Call Forwarding on Mini-Message

An alternative to all other available variable call forwarding services
(referred to above), you may also re-direct your extension to a mini­messaging or call forward on absence service.

Mini-Messages are predefined messages, they are usable for your
incoming calls in case of No Answer or Busy conditions to inform
the callers. This does not consist of a call forward in its truest sense
your incoming calls are not re-directed. Rather, the absence
message that you selected when defining the call forward will be
automatically transmitted to all internal and external parties who are
trying to reach you, in the form of an ISDN mini-message, as long
as that party's phone is compatible with the service. His/her call will
be disconnected once the message has been played.

By default, the messages available for each circumstance are the
following messages, identified by the corresponding number :

Predefined Text Completing

0 HAS CALLED YOU BACK
1 WILL CALL YOU BACK
2 WOULD LIKE TO SEE YOU
3 IN A MEETING UP TO HH MM (hour, minute
4 ABSENT UNTIL MM DD (month, day)
5 IN CASE OF EMERGENCY

CALL

6 PLEASE CALL BACK IN A

FEW MINUTES

Note : The table lists the Mini-Messages provided by MD
Evolution system. The number and contents of the Mini­Messages can be modified by the system administrator.
Please ask your system administrator for the available Mini­Messages.

Information

NNNN (phone
number)

67MD Evolution – Cordless DT412 / DT422 / DT432

Call Forwarding Services

Some of the predefined messages include time information to be
completed. If you are not in the office for a certain period of time
(e.g. meeting, vacation, lunch, illness), this feature allows you to
inform your callers when you will be back.

To define a call forward on absence on your extension, from your
idle extension :

*2* Dial the activation prefix "*2*" for an immediate call forward,

followed by the characters * and #.

* Press.

# Press.
å Dial the number of the Mini-Message.
å If needed, enter the numerical information (such as the hour and

minutes, date and time, or telephone number) to complete the
message.

* Press.

æ Press to confirm.

Wait for the Service Acceptance Tone

æ Press to finish the procedure

Internal callers will receive the information on the display (or as
spoken information to callers without display phone). External
callers will be routed to the operator who also has access to your
absent info.

An internal party who attempts to contact you from an extension
capable of receiving mini-messages will immediately receive your
absence message.

This may also be the case for an external ISDN party that is
compatible with the mini-messaging service, assuming that he/she
is in fact an ISDN network user, and that he/she also uses an ISDN
terminal that is compatible with the mini-messaging service. This
also assumes that your extension is not specifically and
permanently protected against the use of this call forward on
absence service for external parties.

MD Evolution – Cordless DT412 / DT422 / DT43268

In the opposite case, a call issued from an incompatible external
party will be redirected to your facility's attendants, who will see
your message that is automatically displayed on their extension,
and will be able to accurately inform your external calling parties.

Note : A call forward on mini-message is cancelled in the
same manner as any other type of variable call forward.

Mini-Message sending Example :
“IN A MEETING UP TO 16:30”

*2* Press

* Press.

# Press.

3 Enter the Mini-Message number

1630 Enter hours and minutes

* Press.

Call Forwarding Services

æ Press to confirm.

Wait for the Service Acceptance Tone

æ Press to finish the procedure

69MD Evolution – Cordless DT412 / DT422 / DT432

Call Forwarding Services

Follow-Me Service

If your Cordless is not available, you can still answer your calls by
forwarding them from an other phone. The call diversion can be
done to the phone (only internal position) from which you activate
the “Follow-me” service or to an other phone (internal or external
position).

Activating Follow-me from the DT4X2 phone the calls are forwarded to

*25 Dial.

å Dial your number.
å Enter a Password.

æ Press.

Special dial tone. Display example:

FOLLOW ME
4736-> 4321

13:05

MD Evolution – Cordless DT412 / DT422 / DT43270

Deactivating Follow-Me service from the DT4X2 it was activated

#25 Dial.

å Dial your number.
å Enter a Password.

Call Forwarding Services

æ Press.

Dial tone.

Activating Follow-me from a DT4X2 phone the calls are not forwarded to

*25* Dial.

å Dial your number.
å Dial the new number to where incoming calls should be

diverted.

# To Dial only in case of an external position.

Needed only for an external position to mark the end of the
Directory number.

Note: An external number is composed of the external
access prefix followed by the actual external Directory
number.

å Enter a Password.

æ Press.

Special dial tone.

71MD Evolution – Cordless DT412 / DT422 / DT432

Voice Mail Services

Voice Mail Services

Depending on its configuration, your facility may have an integrated
voice mail system, which may or may not be associated with an
automated attendant service.

If this is the case, you then have normal access to a personal
mailbox.

You may then program your extension to forward your calls to this
mailbox when you do not answer, if you are busy, or if you are
temporarily absent.

According to the operating mode attributed to your mailbox, your
parties will simply be informed of your absence, and then you will
have the option of either leaving a voice message for you, or having
their call redirected to an assistant or any other extension you may
have defined.

Whenever a new voice message is left in your mailbox, you will be
automatically notified by an icon displayed on your extension. You
may also program the system to notify an external number as well.

Calling the integrated voice mail service then permits you to consult
each new voice message that was left, and then you may either
delete it or archive it, as you deem necessary. You may consult your
mailbox from your extension, from any other extension in the facility,
or from an external network.

You also have mailbox management options, such as recording a
personalized greeting, programming an external notification upon
reception of voice mail, or programming an assistant's number, as
the case may dictate.

If you are part of (a) hunt group(s) (see section “Group Services” on
page 94.), you will also receive voice mail that may be left for the
hunt group in general when no one answers, if the group is
congested or when it is closed. These messages may also be
consulted directly from your individual mailbox.

Besides your individual mailbox, you may also be assigned to a
common mailbox for distribution purposes, which may also be
shared between different extensions in your facility.

MD Evolution – Cordless DT412 / DT422 / DT43272

Voice Mail Services

This then allows calling parties, or even you, to leave a voice
message in this common mailbox that will then be distributed to all
of the members who share this mailbox.

Note : This is also true, of course, of all the other
extensions in your facility. Everyone then, has the liberty of
leaving voice mail in any available individual or common
mailbox.

Voice Mailbox Modes

Your individual mailbox may be managed according to one of the
following three operating modes :

•In answering mode : Your mailbox only plays an absence
message that you may manage yourself. Calling parties who are
directed to your mailbox hear your message, however they are
not able to leave a message for you.

•In recording mode : Your mailbox plays a greeting that you may
manage yourself. Then, calling parties who are directed to your
mailbox hear your message, and then may leave a voice
message for you that you may subsequently consult.

•In personal assistant mode : Your mailbox plays a greeting
that you may manage yourself. Then, calling parties who are
directed to your mailbox may either leave a voice message, or if
they so desire, be redirected to your assistant, to another
extension you previously designated, or to your facility's
attendants.

The selection of an operating mode for each mailbox is usually
overseen by your system administrator. The mode usually used is
the recording mode (which is assumed in the rest of this guide).

73MD Evolution – Cordless DT412 / DT422 / DT432

Voice Mail Services

Call Forwarding to Voice Mailbox

Forwarding calls to your individual mailbox may be effective
according to one of the following types of call forwards :

• Call forward on no-answer condition : Your calling parties
will be re-directed to your mailbox, whenever you do not
answer, typically after a 20-second delay.

• Call forward on busy condition : Your calling parties are
immediately re-directed to your mailbox whenever your
extension is busy.

• Call forward on no-answer and busy conditions : Your
calling parties are re-directed to your mailbox when there is no
answer and when your extension is busy.

• Immediate call forward : All calls are immediately re-directed
to your mailbox.

This may consist of a fixed call forward on no-answer condition, on
busy condition, or a call forward on no-answer and busy conditions
that was defined by your system administrator. This is applied by
default whenever you do not define a variable call forward for your
calls. This is often the case when a facility uses as an integrated
voice mail service, which - by default - receives your calls
encountering a no-answer or busy condition.

You may also program the call forwarding to your mailbox yourself.
This variable call forward takes precedence over a possible fixed
call forwards.

The operating modes for these different services are identical to the
other call forwarding services - See section “Call Forwarding

Services” on page 63.

Simply put, the recipient number for your call forward is the internal
access number for your facility's integrated voice mail system.

MD Evolution – Cordless DT412 / DT422 / DT43274

Voice Mail Services

For Call Forwarding to your Voice Mailbox when your extension is
idle :

å Dial the prefix that corresponds to the desired type of call

forward.

Usually, you will dial one of the following :

*2* To activate an immediate call forward.

*21 To activate a call forward on no-answer condition.
*22 To activate a call forward on busy condition
*26 To activate a call forward on no-answer condition and busy

condition.

å Dial 884

This is the usual access number for a system's integrated voice
mail system. If you need more information, contact your system
administrator.

æ Press to activate the service.

Wait for the Service Acceptance Tone

æ Press to finish the procedure

75MD Evolution – Cordless DT412 / DT422 / DT432

Voice Mail Services

Voice Mailbox Greeting Messages

Once a call forward to your mailbox has been programmed, parties
directed to your mailbox will first receive a greeting message.

By default, the greeting message is : "Welcome in the called
extension mailbox". In the case where the call forward is on busy
condition, it is preceded by the following system message : "The
requested extension is busy".

You may personalize this greeting as you wish. Until you have
personalized the greeting, the system will offer you this option
whenever you consult your mailbox.

A new system message then prompts the party to leave a voice
message after the "beep" (except in cases of where the mailbox is
set to answering mode only).

The standard configuration allows a voice message to last up to 30
minutes, with up to a total of 100 messages that may be saved in
your mailbox, depending on the voice mail system's capacity.

Notes :

Messages lasting less than 3 seconds are not taken into
account. An 8-second silence will automatically terminate a
voice message.

This is also the case when you are directed to your calling
party's mailbox.

Voice Mailbox Messages Internal Notification

Whenever a new message is left in your mailbox, you will be
immediately notified by an icon displayed on your extension.

Voice message

3

Voice messages received and unread, the number of the right side
of the icon indicates the total number of unread messages.

This notification status remains until you have consulted the new
message, or if there are any unread messages in your mailbox

Received messages are divided into the following three categories :

• New messages (not heard); indicated by a vocal message and
a special dial tone.

• Stored messages; not indicated.

MD Evolution – Cordless DT412 / DT422 / DT43276

Voice Mail Services

Voice Mailbox Messages External Notification

You may also program your extension to automatically notify you at
an external number whenever a new voice message is left in your
mailbox.

Typically, this number could be your GSM mobile phone when you
are out of the office.

When a new message is left in your mailbox, a call is then
automatically emitted to each external number that you have
defined.

If you answer this automatic call, you will be transferred directly to
your mailbox. You will then be prompted to enter your user
password in order to consult your new voice message.

If you do not answer within a certain timeframe (typically, 30
seconds), the automatic call process will be repeated with up to 5
consecutive attempts, executed at 45-minute intervals (typical
values).

Note : External notifications of new voice messages left in
your mailbox is usually restricted to business hours
between 9 a.m. and 6 p.m., based on your facility's local
time.

Voice Mailbox Internal Access

Access the mailbox from your own extension

å Enter the directory number of the mailbox system.

Listen and follow the voice announcements in the main menu.
Consulting voice messages left in your mailbox is usually carried

out from the extension that was notified.

Depending on the configuration, you might be asked for your
password before you can enter your mailbox :

å Enter your user password.

By default, your user password is "1234", however you may have
modified it. (See section “Password Programming” on page 109).

77MD Evolution – Cordless DT412 / DT422 / DT432

Voice Mail Services

Voice Mailbox External Access

Normally, it is also possible for you to access your voice mail from a
DTMF analogue extension or a GSM mobile phone that supports
DTMF end-to-end dialling mode on an external network.

Access is then gained through the automated attendant usually
implemented and associated with a system's integrated voice mail,
even when an automated attendant's functions are not effectively
used.

Access is gained as follows :

å Dial the DID number for your company's automated

attendant (AA).

Usually, the internal number for the automated attendant is 885.
This is associated with DID numbers relating to your facility.
Contact your system administrator for more information.

You are then connected to the automated attendant's voice menu.

å Dial "*" in order for your call to be transferred to voice mail.

"*" is the code used by default to consult voice mail through the
automated attendant. It may have been replaced by "#".

You are then connected to the voice mail system and are prompted
to dial the mailbox number you wish to access.

å Dial your extension number, which is also your mailbox

number.

As with internal consultation, a system message prompts you to
enter your user password.

å Enter your user password.

By default, your user password is "1234", however you may have
modified it. (See section “Password Programming” on page 109).

You are now connected to your mailbox's consultation menu.

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Voice Mail Services

Notes :

Interaction with the voice mail system or automated
attendant is carried out through the exchange of DTMF
codes. For an internal call, the transition to DTMF end-to­end dialling is automatic. It is also the default from an
external analogue DTMF extension. From a GSM mobile
phone, transition to DTMF end-to-end dialling may
necessitate a specific operation, depending on the GSM
mobile phone involved.

The above method is also applicable for consulting your
voice mail from a third party set within your facility. Simply
begin by dialling the internal number - typically 885 - for the
automated attendant.

An alternative solution for accessing your mailbox from
outside your facility is dialling your DID number. If your
extension is successfully connected to the voice mail
system, the rest of the procedure is identical to that
described.

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Voice Mail Services

Voice Mailbox Managing

Whether you consult your voice mailbox from your own extension,
from a third party set, or from an external network, once you are
connected to your mailbox's consultation menu, the services
offered to you for processing your messages are always the same.

This also is true of the personalization services for your mailbox,
accessed in the same manner.

Initially, your mailbox will indicate how many voice messages were
recorded, according to one of the following two system message
forms :

• "You have X new messages and Y old messages".

• "You have no message. Please hang-up or dial * to customize
your mailbox".

The voice mail system distinguishes new messages that have not
been heard from those that have already been heard and that were
subsequently automatically archived, unless you specifically erased
them.

These are organized into two distinct lists, where each type of
message is sorted in chronological order from the oldest to the
newest.

They are consulted beginning with new messages, from the oldest
to the newest, then continue with the archived messages, from the
oldest to the newest.

Next, the consultation menu will indicate the various services that
are available for managing your messages. You may listen to it in its
entirety, or interrupt it at any time by dialling a service code.

Note : The consultation menu is repeated up to 3 times if
you do not execute an action when it is being played. It is
also automatically repeated when a service has been
successfully completed.

The services available for listening to voice messages
are as follows :

å Dial "3" to listen to the next message.

Initially, you will hear the oldest "new" message, and then each
following message, in the chronological order described above

å Dial "1" to listen to the previous message.

You then will hear the messages in the opposite chronological order
of the one described above.

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å Dial "2" to listen to the previously selected message.

The message is repeated from the beginning.

å Dial "4" to rewind within the current message.

The message is rewound to the point 10 seconds prior to the
current point.

å Dial "5" to listen to pause or restart the current message.

Pressing the pause code the first time will suspend the play of the
message at the current point. Pressing the same code a second
time restarts the message from this same point; play will be
automatically restarted after a 15-second pause.

å Dial "6" to listen to fast-forward within the current message.

The message is fast-forwarded to the point 10 seconds past to the
current point.

You may also request the date and time stamping for the message
to which you are currently listening. To do so :

å Dial "7" to obtain the date and time stamping for the current

message.

Depending on whether the message was left on that same day or a
previous day, the day/month (DDMM) and hour/minute (HHMM)
data concerning when your message was left are transmitted
vocally on your extension (according to one of the forms described
below), and then your current message is restarted.

• "Message received at HHMM today".

• "Message received at HHMM on DDMM".

Once you have listened to your messages in whole or in part, you
may then individually erase each message, or request that your
entire mailbox be erased. To do so :

å Dial "8" to listen erase the current message.

This can be carried out immediately following the message, or while
it is being played.

å Dial "8 #" to erase all of the messages in your mailbox.

This pertains to both new and archived messages in your mailbox,
even if the former have not been heard.

In either case, a system message will prompt you to confirm
erasing the current message or all of your mailbox messages.

At any time, you may exit the voice mail system. To do so :

å Dial "9" to end your call

Pressing the pause code the first time will suspend the play of the
message at the current point. Pressing the same code a second
time restarts the message from this same point; play will be
automatically restarted after a 15-second pause.

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æ Press to end this service.

Your extension returns to idle status.
The non-consulted messages remain classified as new messages,

while consulted messages are automatically archived.
The icon indicating new messages will still be displayed on your

extension if any non-consulted voice messages remain. On the
other hand, if you have consulted all of your mailbox messages,
your extension is automatically un-notified.

Note : Typically, new messages are saved for a period of 30
days. Archived messages are typically saved for 7 days,
after which they are automatically erased

Automatic Call-Back from Voice Mailbox Message

When you are consulting a voice message, you also have the
option of automatically calling the number that the system
automatically saved when the caller left the message.

This may consist of an internal or external calling party, according
to his/her identification provided by the ISDN network (or
equivalent).

To do this, while listening to a message :

å Simply dial "0".

The person who left the message is then automatically called and
the call is established just as if you had manually dialled the internal
or external party's number.

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Voice Mail Services

Additional Personal Assistant Services

If your mailbox is set to personal assistant mode, you offer your
calling parties the option of leaving voice messages that you may
subsequently process as previously described.

They also have the option of being directed to the personal
assistant you designated - typically your secretary's extension or
your facility's attendants.

To do so, after your greeting is played, the system message is
played and prompts each caller to leave a voice message after a
"beep", and also offers them the following alternative options :

å Dial "0" to be connected to your personal assistant.

The call is then directly connected to the designated internal
extension, or by default - if you had not defined it - to the
attendants.

å Dial "9" to be connected to the attendants.

The call is directly routed to the attendants.
If neither of the two preceding codes is dialled within a 3-second

delay, the call is directed to your mailbox, by default

Notes :

The number for a personal assistant may possibly be an
external number.

This is also the case when you are directed to you calling
party's mailbox that is set to personal assistant mode.

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Voice Mailbox Personalization Services

Whether you consult your voice mailbox from your own extension,
a third party set, or from an external network, once you are
connected to your mailbox's consultation menu, the services
offered to you for personalizing your mailbox are always the same.

To do so, while listening to your mailbox consultation menu :

å Begin by dialling "*".

You will then hear the personalization menu for your mailbox.
This menu will present the various services that are available for

personalizing your mailbox. You may listen to it in its entirety, or
interrupt it at any time by dialling a service code.

Note : The personalization menu is repeated up to 3 times
if you do not execute an action when it is being played. It is
also automatically repeated when a service has been
successfully completed.

The services available for personalizing your mailbox
are as follows :

å Dial "1" to manage your greeting message.

This applies no matter what operating mode your mailbox is set to,
and allows you to manage the first message that callers who are
directed to your mailbox will hear.

A new menu is therefore played, which prompts you to :

• Dial "1" to listen to the greeting that is currently saved.

• Dial "2" to record your new greeting. The maximum length for a
greeting is 3 minutes. You may end the recording by dialling any
code, or by remaining silent for 8 seconds.

• Dial "3" to erase the greeting that is currently saved. It is then
replaced by the default greeting proposed by the voice mail
system, until you record a new one.

• Dial "9" to return to the main mailbox personalization menu

å Dial "5" to manage your answering message.

This especially applies if your mailbox is managed in answering
mode. If that is the case, this command enables you to manage the
message that is typically an absence message played after your
greeting message for callers directed to your mailbox.

A new menu is then played, offering you the same services as for
recording your greeting message, as described above.

å Dial "6" to manage your personal assistant service.

This especially applies if your mailbox is managed in personal
assistant mode.

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Voice Mail Services

A new menu is therefore played, which prompts you to :

• Dial "1" to hear the number currently saved for your personal
assistant. This information is played back for you through voice
synthesis, one digit at a time

• Dial the sequence : "2 <Personal assistant number> #" to save
your personal assistant's number. It may consist of an internal
or external number, containing up to 18 digits, including the
external network access prefix.

• Dial "4" to erase the number currently saved for your personal
assistant. It is then replaced by a number for a facility attendant.

• Dial "9" to return to the main mailbox personalization menu.

å Dial "2" to manage a possible external notification for

messages left in your mailbox.

This especially applies if your mailbox is managed in recording or
personal assistant mode.

A new menu is therefore played, which prompts you to :

• Dial "1" to hear the number currently saved for external
notification. This information is played back for you through
voice synthesis, one digit at a time.

• Dial the sequence : "2 <External recipient number> #" to save
your external notification recipient number. It may contain up to
18 digits, including the network access prefix.

• Dial "3" to activate or de-activate the external notification
service. If the service was initially inactive, it will be activated,
and vice versa. Deactivating the service has no impact on the
recipient number for the service that is reputed and remains
programmed.

• Dial "4" to erase the number currently saved for external
notification.

• Dial "9" to return to the main mailbox personalization menu.

å Dial "4" to manage your user password.

Your user password is the some as the one to access your mailbox
and activate or deactivate certain services from your extension.
(See section “Password Programming” on page 109).

By default, it is set to "1234". You may replace it with any other 4­digit code.

å Dial "3" to protect your extension from calls sent from an

automated attendant (AA).

If the service was initially inactive, it will be activated, and vice
versa.

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Voice Mail Services

This is only applicable if your facility is equipped with an automated
attendant that enables the general directing of calls to be managed
in lieu of your facility's attendants.

In this case, you may usually be contacted through this automated
attendant. This service is to prevent any calls from being presented
on your extension by the automated attendant. An internal or
external calling party trying to contact you through the automated
attendant is then automatically directed to your mailbox.

Once the personalization of your mailbox is completed :

å Dial "9" to end personalization.

You will then be returned to your mailbox consultation menu

Notes :

Each time something new is programmed, the system will
provide confirmation. If a service is activated or deactivated,
the confirmation clearly states that "the service is activated"
or "the service is deactivated", as the case may be.

In relation to your user password, it is very important that
you modify it, to ensure the confidentiality of your mailbox.
If you ever forget your password, you can request that it be
re-initialized, either by a system attendant, or by the system
administrator.

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Voice Mail Services

Voice Mailbox for Hunt Group

If you are part of a hunt group with the purpose of distributing calls,
a common mailbox may be associated with the group.

This common mailbox may then receive calls from parties
requesting the group when their calls remain unanswered from the
group member allocated to each call, or when their calls encounter
a "congested" or "closed" hunt group status.

Callers may then leave a voice message that is, in this case,
distributed and notified to each member of the hunt group, in usual
fashion.

You may consult this voice message from your individual mailbox.
This is carried out in the same way as you would access a
message destined for you personally, with the same processing
services available. There is no distinction in your mailbox between
individual messages and group messages.

A voice message left for a group is automatically un-notified on
your extension, as soon as you consult it, just as it would for an
individual message.

The only particularity is that a global denotification of a "common"
message of this type will only take place after each member of the
hunt group has consulted it.

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Voice Mail Services

Voice Mailbox for Mailing List

Independent of any hunt group notion, you or your internal calling
parties may be assigned to a common mailbox for a mailing list in
addition to your (their) individual mailbox.

This enables a user to initiate a voluntary distribution of a voice
message to the members associated with the common mailbox for
a mailing list.

For example, a common mailbox associated with a department
would enable the department manager, any other member of the
department, or even a third party to voluntarily distribute a voice
message to all department members, to, for example, call a
meeting.

Access to this type of common mailbox for a mailing list is gained
through the automated attendant usually implemented and
associated with a system's integrated voice mail system, even
when an automated attendant's functions are not effectively used.

Access is gained as follows :

å Dial the number for your company's automated attendant

(AA).

Usually, the internal number for the automated attendant is 885. If
you need more information, contact your system administrator.

æ Press.

Wait for the Service Acceptance Tone

You are then connected to the automated attendant's voice menu

å Dial "8" in order for your call to be transferred to voice mail.

"8" is the code used to access the area for leaving voice mail
through the automated attendant.

å Dial the number for the common mailbox for a mailing list you

wish to access.

Always beginning with a "0", the number for a common mailbox
may vary from 0002 to 0999.

You may then leave your message before ending your call.
As with a message addressed to a hunt group, this message will

then be distributed and notification will be sent to all of the
members associated with the common mailbox for a mailing list, in
usual fashion.

Each member may then consult it through his/her individual
mailbox. This is carried out in the same way as for an individual
message, with the same processing services available.

There is no distinction in your mailbox between individual
messages and mailing list messages.

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Voice Mail Services

A mailing list voice message is automatically un-notified on each
extension, as soon as each member consults it, just as with an
individual message.

Once again, the only particularity is that a global denotification of a
"mailing list" message of this type will only take place after each
member of the common mailbox has consulted it.

Notes :

On a standard system, there may be up to 16 common
mailboxes, each with the capacity to include up to 32
members or individual mailboxes. One individual internal
user may be associated with several common mailboxes.

The procedure is applicable from an external network;
instead of dialling 885, you would dial the DID number for
the automated attendant. It is also applicable for leaving a
message in an individual mailbox, without having to call the
party.

Voice Mailbox for Attendants

Your facility's attendants also have a common mailbox dedicated
specifically to them, which they share.

Its purpose is to receive - when the attendants are absent - call
forwards of general calls that are ordinarily processed by the
attendants, typically when your facility is set to night mode.

This common mailbox is also accessible voluntarily. Its number is

0001.

This common mailbox is distinct due to the fact that when a voice
message is left, all of the attendants' extensions are notified;
however, when one of them consults the message, all of the
extensions are globally un-notified.

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Voice Mail Services

Integrated Web Server and Unified Messaging

According to the configuration of your telephone facility, you may
also have access to three PC applications that offer even more
user-friendly management of your integrated voice mail services.

• The first application, called Integrated Web Server, opens the
integrated voice messaging system for your telephone
installation within your company's IT network.

In practice, this enables you to consult the messages left in your
mailbox directly from your Multimedia desktop PC. The
characteristics for each voice mail left are displayed in real time.

You may also listen to each voice message using your
Multimedia PC sound card, and then erase the voice message
after you've listened to it.

You also have access to all of your mailbox's personalization
services directly from your desktop PC, including its general
operating mode. All of this is carried out completely interactively
with the integrated voice mail system.

Note : Access to your Integrated Web Server is controlled
by entering your extension number and user password.

• The second additional application is called Unified
Messaging. Its purpose is to merge your facility's integrated

voice mail system with the e-mail system that is usually present
within your company's IT network.

In practice, this application provides an e-mail notification to
your desktop PC each time a voice message is left in your
mailbox, in addition to the usual notification methods on your
telephone extension.

With this application as well, you may listen to a voice message
through your Multimedia desktop PC sound card.

You may also use your PC to control your telephone extension
to process each voice message, or even to return a call to
someone who left you a voice message.

You then have access to all of the methods available for
personalizing your use of Unified Messaging. Most notably, you
may manage the voice message e-mail notification address,
which on occasion could be a laptop remotely connected
through the Internet.

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• The third additional application is Click Dialling.This
application may offer you access to the internal and external
directories for your company, through your desktop PC. With
just one click of the mouse, you can place calls to anyone.

To perform Click Dialing from the web server :

Select Information.

Select Address Book.

Select the wanted name.

Click to distant : your DECT terminal is ringing

On your DT4X2 :

æ Press to make the call

Note :

Whenever necessary, contact your system administrator for
more information concerning the availability of one or both
of these applications for your telephone facility

Voice Mail Services

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SMS Text Messages

SMS Text Messages

You can send and receive messages, also known as SMS (Short
Message Service), to and from other phones in your system.

Note : Text messages can only be received and sent if the
Ericsson Integrated Messaging Server is installed in your
system. Please contact your system administrator.

SMS Receiving

The message is stored in the message list. The “New message”
icon is shown in the display. The icon will remain in the display until
all new messages are opened.

SMS Sending

ç Press the Menu key.

The last used tab is marked.

à or á Select the Messages tab

ã Press to enter into Messages menu and to select

Ok Press to confirm (see display).

The screen displays

Back Press if you want to come back to Messages Menu (see

display).

Press to select Phone Book (see display).

or

SMS addresse

å Dial the SMS addresse.

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Send SMS

.

C Press to delete characters (see display).

SMS Text Messages

Ok Press to confirm SMS addresse (see display).

The screen displays

SMS

Back Press if you want to come back to SMS addresse (see

display).

å Write the SMS message.

C Press to delete characters (see display).

Send Press to send the SMS message (see display).

The screen displays
display returns to the main screen.

Sending

for a few seconds and then the

93MD Evolution – Cordless DT412 / DT422 / DT432

Group Services

Group Services

Most of the time, you will be working as a team - within a
department, for example. Your extension offers you different
additional services designed specifically for working as a team.

First of all, it provides the option of supervising your colleagues'
extensions, thus ensuring comprehensive call coverage. You may
also call a colleague or intercept calls for each other.

Secondly, your extension may also be part of a hunt group - within
your department or another department - that calling parties may
call whenever they need to, not just to contact you personally, but
to contact someone within your department.

Your extension provides a simplified call pick-up service within a
hunt group. It also offers you the option of managing your own
participation in this service within the group. This is also referred to
as the In/Out status management within a group.

If you have been designated as the supervisor of a hunt group, you
have the ability to open and close the hunt group according to your
department's business hours.

Finally, while it's not really a group service, you also have access to
a personal group, which is designed for grouping various
extensions that may be assigned to you - for example, your DT4X2
extension, and another phone. It could be your Mobile Extension
(See section “Mobile Extension Service” on page 101). Different
services are then provided for you to process your calls as
efficiently as possible within a personal group.

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Group Services

Hunt Groups

Your extension may be part of a hunt group for which the purpose
is to distribute calls among the members of your department or
other group.

A call received on your hunt group number will then be
automatically directed to an extension within the group that is free ­such as your own - according to predefined distribution criteria.
Generally, this criteria is established to ensure even distribution of
calls between the various members of the group.

The presentation of an incoming call for your group is therefore
carried out just as it would for an individual call presented on your
extension. (See section “Incoming Calls” on page 34).

As a result, you have access to all the same processing services as
you would for your personal calls.

If you do not answer your hunt group call within a typical 30­second timeframe, it may be presented to a different extension in
your group that is free. The call may also be directed to a third party
set or other overflow group, such as your facility's attendants.
Depending on the definition for each hunt group, the call may also
be re-directed to a dissuasion message.

If all of your hunt group's members are busy, a call that is
presented, as the case dictates, may be directed to a third party
set or other overflow group, such as your facility's attendants.
Alternatively, depending on the definition of each group, the call
may be placed in a call waiting queue to await a member of the
group to be free, or directed to a dissuasion message.

This extension, overflow group or dissuasion message may also be
solicited when your group is closed.

In practice, you may be part of several hunt groups. One hunt
group is then established as your primary group, while the others
are considered to be secondary.

You primary group has a processing priority feature. Therefore,
when there are several different calls presented on the various
groups of which you are a part, those for your primary group will
take precedence.

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Group Services

The calls presented on your secondary groups are also
automatically managed by the system, but without any particular
priority.

Notes :

It is your system administrator's job to define how each
hunt group will operate. It is also the system administrator's
responsibility to define to which hunt group(s) you will be
assigned, and which one will be your primary group.

Your facility may contain up to 16 hunt groups.

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Group Services

Call Pick-Up in Hunt Group

When you belong to one or several hunt group(s), you have access
to the same call processing services for calls bound for these
groups as you would for managing your personal calls.

Your extension also offers a simplified call pick-up service within
each hunt group, which enables you to answer any call that is
ringing on an extension that belongs to one of your groups, without
having to move to that extension or dial its extension number.

2 Dial the prefix "2" to pick up a call presented on your primary

group.

Or,

å Dial the appropriate prefix to pick up a call presented on any

of your secondary groups.

æ Press.

In either case, you are now directly connected to the party calling
the other extension.

Notes :

The simplified call pick-up described above applies only if
the call that is picked up is for the group involved, or a
personal call for a member of the involved group.

If several calls are ringing within the same group, the oldest
call will be automatically selected. If several calls are ringing
within different secondary groups, the call that is picked up
will be automatically selected by the system.

Your extension may also be subject to call pick-up from
third party sets that belong to the same group as you.

The call pick-up access prefix within secondary groups
differs from one facility to another.

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Group Services

Standby Status in Hunt Group

When you belong to one or several hunt groups, you may also
manage your availability for answering calls that are directed to
your group(s).

This standby service enables you to temporarily withdraw from a
hunt group. Therefore, you would only receive personal calls, or
those that are directed to the groups from which you have not
withdrawn.

Once again, the system distinguishes your position in relation to
your primary group as well as your secondary groups.

To manage your group standby status, from an idle extension :

*91 Dial the prefix "*91" to proceed to standby within your

primary group.

æ Press.

Wait for the Service Acceptance Tone

If your extension was active within your primary group, it will now
be on standby. On the other hand, if your extension was on
standby, it will now be active within your primary group.

In relation to your secondary groups, your extension's active or
inactive status is changed for all of them at the same time.

In either case the service acceptance tone is played.

æ Press to finish the procedure.

Your extension returns to idle status.

Notes :

The prefix for accessing the standby service within
secondary groups differs from one facility to another.

You may place your extension on standby at any time, even
if you are the last active member of a group. Your status is
managed completely independently from the opening and
closing of traffic for a specific group, which is the sole
responsibility of the hunt group supervisor.

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Group Services

Hunt Group Opening / Closing

You may be designated as a supervisor for one or several hunt
groups, regardless of whether or not you are a member of it (them).
This is established by a right that is assigned specifically to you by
your system administrator.

In relation to this (these) hunt group(s) for which you are in charge, it
is your responsibility to open and close traffic for each one,
according to its members' business hours.

To open or close traffic to a hunt group, from an idle extension :

å Dial the prefix to open/close hunt groups.

This varies from one facility to another.

å Next, dial the internal number for the involved hunt group

æ Press.

Wait for the Service Acceptance Tone

æ Press to end this service

If the hunt group was previously open to traffic, it then progresses
to a closed status, and will no longer accept calls.

Calls to this group will then be directed to an overflow extension or
group, or a dissuasion message that may be pre-defined in terms
of each group's configuration.

On the other hand, if the hunt group was previously closed to
traffic, it then progresses to an open status, and will now accept
calls.

Note : Only a supervisor may manage this open or closed
group status.

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Group Services

Personal Group Services

While it's not really a group service, you also have access to a
personal group, which is designed for grouping various extensions
that may be assigned to you (up to 5 extensions).

The specific services offered to you are as follows :

• You can be contacted through just one number, common to
your entire personal group.

• When you place a call to any party, you are identified by your
personal group number, no matter what extension you use to
place your call.

• An incoming call is presented on all of your personal group's
extensions, allowing you to answer it on any of them. If all
extensions in your personal group are free, they will all ring
simultaneously. If you have an ongoing call on any given
extension, the call is presented to you on that extension in the
usual way (call waiting tone, etc.) On each of the other
extensions - when it is possible - the call will be presented with
silent ringing, and the usual call information will be displayed on
the screen.

• You have the option of carrying out a simplified call transfer
between extensions within your personal group (other than from
your DT4X2 extension). To do so, simply place your current call
on hold and hang up. The call is then represented on all of your
personal group extensions; therefore you may pick it up on any
of them.

Note :

It is your system administrator's responsibility to define your
personal group. Contact him/her as needed.

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