No part of this material may be reproduced in any form without the written
permission of the copyright owner.
The contents of this document are subject to revision without notice due to
continued progress in methodology, design and manufacturing. Aastra shall
have no liability for any error or damage of any kind resulting from the use of
this document.
Welcome to the user guide for the DT390 cordless phone. This guide
describes the available features of the phone when it is connected to MXONE™. The phone is designed to be used in a medium demanding
environment, such as hospital environment, light industry environment, and
office environment.
Depending on the version and configuration of the exchange that your
phone is connected to, it can be that some of the functions and features
described in this user guide are not available. There can also be some
differences in the way your phone is programmed. Please consult your
system administrator if you need further information. Some markets use
differing codes for some features. In this guide the features are described
using the most common code. The latest version of the user guide can be
downloaded from: http://www.aastra.com.
2 Important User Information
WARRANTY
AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO
THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. Aastra shall not be liable for errors contained
herein nor for incidental or consequential damages in connection with the
furnishing, performance or use of this material.
TRADEMARK
Aastra is a registered trademark of Aastra Technologies Limited. All other
trademarks mentioned herein are the property of their respective owners.
DECLARATION OF CONFORMITY
Hereby, Aastra Telecom Sweden AB, SE-126 37 Hägersten, declares that
this telephone is in conformity with the essential requirements and other
relevant pros of the European R&TTE directive 1999/5/EC. Details to be
found at: http://www.aastra.com
FCC Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This device complies with FCC SAR limit of 1.6
W/kg. The maximum SAR value measured when used at the ear is 0.043
W/kg. The phone has also been tested when worn on the body using belt
clip, maximum measured SAR value in this configuration is 0.037 W/kg.
This device must not be collocated with any other antenna or transmitter:
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the rear side, underneath the
battery of this equipment is a label that contains, among other
information, a product identifier in the format US: AAAEQ##TXXXX. If
requested, this number must be provided to the telephone company.
REN is N/A as this product is intended to be connected behind a FCC
Part 68 compliant PBX system. It is not intended for direct connection
to telephone network.
If this equipment cause harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of
service maybe required. But if advance notice isn't practical, the
telephone company will notify the customer as soon as possible. Also,
you will be advised of your right to file a complaint with the FCC if you
believe it is necessary.
The telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the operation of
the equipment. If this happens, the telephone company will provide
advance notice in order for you to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty
information, please contact your Aastra business partner
http://www.aastra.com. This equipment is not intended to be repaired
by the customer (user). If the equipment is causing harm to the
telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the
state public utility commission, public service commission or
corporation commission for information.
If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this equipment that it does
not disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company or
qualified installer.
Electrical Safety Advisory
Electrical surges, typically lightning transients, are very destructive to
customer terminal equipment connected to AC power sources. Customer is
thus recommended to use a surge arrestor for the equipment that requires
AC power.
2.1 Safety Instructions
Note: When using your phone or connected equipment, the following
basic safety precautions should always be followed to reduce risk
of fire, electrical shock and other personal injury.
2.1.1 Recommendations
• Always keep and handle your products with care and keep them in
a clean and dust-free place. Proper use and care will prolong the
products life. Use a soft absorbent tissue or cloth to remove dust,
dirt or moisture.
• Always ensure that the phone, battery and charger are used and
operated in the environment for which they are designed.
• Operate the phone in temperatures between 0°C to +4 0°C (32°F
to 104°F).
• Do not expose your products to liquid, moisture, humidity,
solvents, strong sunlight, harsh environments or extreme
temperatures, never above +60°C (+140°F), unless the product
has been specifically designed and officially approved for such
environments.
• Exposure to heat may cause batteries to leak, overheat or
explode, resulting in fire, burns or other injuries.
• Do not put the product in the microwave oven: This may cause
damage to either the oven or the product.
• Do not attempt to disassemble or alter any part of the phone, the
charger(s) or the battery-pack. Disassembly or alteration may
result in electrical shock or irreversible damage to the equipment.
Only a qualified service personnel or an authorized Aastra partner
should conduct internal inspections, alterations and repairs.
• Do not expose your product to open flames or lit tobacco products.
• Do not drop, throw or bend your products. This may cause
malfunction or electric shock.
• Do not paint your product.
• Do not use your product in an area where a potentially explosive
atmosphere exists, unless the product has been specifically
designed and officially approved for such environments
• To avoid hearing impairment, accept the call before holding your
product (or portable handsfree device) to your ear.
The handset may retain small magnetic objects around the mouthcap
or earcap region. Please check and remove before use.
2.1.2 Disposal of the product
Your product should not be placed in municipal waste. Please check local
regulations for disposal of electronic products.
2.1.3 Power supply
Available power adapters (Suppliers Designation) are:
• Art.No.DC3: 130160 Power supply unit AC/5V DC/0.65A -Europe
• Art.No.DC3: 130166 Power supply unit AC/5V DC/1A -USA,
Canada, AUS, and U.K.
Warning!
• Art.No.DC4: 130161 Power supply unit AC/5V DC/2A
Precautions:
• Connect the AC power supply to the desktop battery charger only
to the designated power sources as marked on the charger.
• Make sure the AC power supply is positioned so that it will not be
subjected to damage or stress.
• To reduce risk of electrical shock, unplug the chargers from any
power source before attempting to clean or move it.
• The AC power adapters must not be used outdoors or in damp
areas.
• Never modify the cord or plug. If the plug will not fit into the outlet,
have a proper outlet installed by a qualified electrician.
• Limit the distance between the mains socket and the cordless
phone when charging for easy accessibility.
• As an energy saving measure, disconnect the charger from the
main socket after charging.
• When unplugging the mains adapter from the power outlet, make
sure that your hands are dry and ensure that you hold the solid
portion of the mains adapter.
• Do not pull on cables.
2.1.4 Charging and batteries
This product should only be used with the following battery:
Single chargers shall only be connected with power adapters supplied by
the manufacturer, see list above.
Precautions:
Please read carefully the following important precautions before the first
time use of the batteries. Make sure to understand and observe all
cautionary instructions stated, so as to avoid any possible safety hazards
that are caused by any misuse, misapplication or damage to batteries.
• Only use batteries, mains adapters or desk and rack chargers
which have been specifically designed for use with your product.
• Use of power sources not explicitly recommended may lead to
overheating, reduced battery performance, distortion of the
equipment and fire or other damages.
• The phone is equipped with Li-Ion battery. In a complex
infrastructure, the talk- and standby time may differ, due to the
consequence of the increase in signaling.
• The battery must always be completely charged (minimal 4 hours)
before first time use.
• The battery in your product is designed to withstand many charge
cycles.
• Use only the recommended charging equipment.
• Improper charging can cause heat damage or even high pressure
rupture.
• Observe proper charging polarity.
• Do not allow the metal contacts on the battery to touch another
metal object. This could cause short-circuit and damage the
battery.
• Do not solder lead wires directly onto the battery.
• Do not allow water to come into contact with the battery, this could
short-circuit and damage the battery.
• If the handset has been exposed for water or condense, remove
the battery immediately and let it dry completely before reinserting
the battery.
• Remove the battery before cleaning the telephone to reduce risk of
electric shock.
• Unplug the battery charger from a power source before cleaning
the handset to reduce risk of electric shock.
• The battery is replaceable, however it is not the intention to do this
frequently.
• Only charge the battery when placed in the phone.
• Use only the specified battery-packs for your product.
• Never heat or dispose of the battery into a fire, which, or else, may
cause leakage, burst or fire.
• Remove the carrying case from the product while in charger.
• Do not cover the product while being charged. Do not charge the
phone in a closed cabinet or drawer. The charging of the battery is
a chemical process and causes the battery to become warm
during charging. Make sure the environment in which the phone is
charged, is well vented.
• The cordless phone can be charged either when switched on or
off.
• Do not connect the battery's positive and negative leads altogether
in any circumstances.
• Do not strike or drop the battery. It may cause damage to the
battery.
• Do not charge the battery below +5°C (+41°F). Be s ure to charge
the battery between +5°C and +40°C (+41°F and104°F). Charging
b eyond these conditions may impair the battery performance and
shorten the life cycle.
• Do not use battery packs from different types, brands or of
different capacities.
• The battery is to be stored in a dry cool place, with the ambient
temperature of approximately +25°C (+77°F) for best performance.
• The battery continues to discharge a minimal portion of its power,
even if the product is switched off or the battery is removed.
• Dispose the battery in accordance with all local regulations,
applicable in your country.
Warning!
Smoke or fumes
Stop operating the products and turn off immediately in case of smoke
or fumes. Unplug the mains adapter and remove the batteries from the
phone immediately. Continued operation may result in fire or electrical
shock.
Warning!
LCD
If the liquid crystal display breaks, avoid injury by not allowing the
liquid crystal to come into contact with eyes, skin or mouth. Prevent
the liquid crystal from leaking out of the broken glass.
2.1.5 Preventing malfunction
• Never place the equipment in close proximity of electric motors,
welding equipment or other devices generating strong (electro)
magnetic fields. Exposure to strong (electro) magnetic fields may
cause malfunction and corrupt the communication.
• Moving the equipment rapidly between warm and cold
temperatures may cause condensation (water droplets) to form on
its internal and external surfaces. Water droplets may cause
malfunction of the equipment and corrupt or end communication or
damage the equipment. When condensation is noticed, stop using
the equipment. Switch off the phone, remove the battery and
unplug the mains adapter from the power outlet. Wait until the
moisture evaporates from the equipment before putting it in
operation again.
• Avoid accidental drop of the phone. Use the clip, security clip or
carrying case specified for carrying purposes of the phone.
• Avoid squeezing the phone between furniture and your body when
carrying the phone in your pocket or attached to clothing.
2.2 Intrinsic Safety
The DT390 cordless phone is not specified as intrinsically safe, so do not
use it in areas with a danger of explosion.
2.3 Preparing for Use
Before using your phone for the first time, you have to charge and connect
the battery, see Section 16.
Note: Place the phone in the charger and charge it for at least one hour
before using it the first time.
2.4 IPEI and IPDI Code
Your phone has a unique International Portable part Equipment Identity
(IPEI) code, and a unique global GAP identity number for the DECT
registration (IPDI).
IPEI/IPDI is needed for your system administrator to enable network
subscription of your phone. At delivery of your phone, the IPEI and IPDI
are the same and both can be used for network subscription. If your phone
is replaced with another phone with a procedure called Easy replacement procedure the IPDI is exchanged and IPEI and IPDI are no longer the
same. In case IPEI and IPDI differ, IPDI shall be used for network
subscription.
To look up the IPEI and IPDI codes, do the following:
• Enter *#06# when phone is in idle mode.
A message box with the text IPEI/IPDI followed by the IPEI
number (13 digits) and the IPDI number is shown.
Note: If your phone is broken and needs to be replaced with another
The base network is not always available. If you do not get in contact with
your system, contact your system administrator. For best voice quality,
avoid positioning near computer, radio or similar equipment.
2.6.1 Operating area
You can use your cordless phone in the area that is covered by the
network. Outside this area you will lose contact with the phone network.
The signal strength icon,
displayed.
, will disappear and No System will be
2.6.2 Out of Range
When you leave the system coverage area you will hear a short beep and
see a lamp indication, and the text Searching will appear in the display.
The out of range beep will be repeated every minute for 30 minutes. It is
possible to switch off this beep by pressing
coverage area it can take a couple of minutes before the phone
automatically has registered into the system.
CaseThe plastic cover parts are made of durable PC/ABS
material.
Antenna The antenna is integrated inside the phone.
Loudspeaker The cordless phone has a separate loudspeaker for the
loudspeaking function. It is placed on the back of the
phone.
MicrophoneThe microphone is placed on the front bottom of the
phone.
ClipsThere are two different belt clip options to the cordless
phone; a standard clip and a security (swivel) clip. Use the
clip to attach the phone to a belt or similar. See also
Section 16.7. It is also possible to use the phone without
any clip.
BatteryThe battery is a rechargeable Li-Ion battery, placed under
a battery cover. The battery is fully charged after four
hours. The battery can be charged separately with a
special battery charger.
Security String The security string is 800 mm long. The security string is
The icons and text in the display indicate functions and settings available to
the user. The display gives visual feedback on all actions performed, and
also textual warnings, see Figure 2. The owner ID can manually be set by
the user.
Note: If a name is available it is displayed instead of, or together with,
the number.
Figure 2 Example of a display configuration in idle mode
The top row (Status bar) is used for icons giving the user information for
signal strength, missed call, new message, phone lock, key lock, sound
off, time and battery status. This row is always visible.
The next row (Header bar) displays the current date, headset connection,
phone lock and so on.
The next rows (Active area) are used for information such as the name of
the system to which the cordless phone is connected. A user identity
provided from the system, or an Owner ID, can also be displayed if it has
been configured in the Settings tab. This is also the area for pop up text,
missed calls or to confirm an action.
The bottom row (Soft key bar) is used for soft keys which can be used as
short cuts for functions in the phone. There are three soft keys, located
just beneath the display and the functions of each soft key is indicated by
text in the display just above the keys, see Figure 3. In idle mode, the soft
keys can be used for specific functions defined by the user of the handset.
Figure 3 Soft keys
Note: The information displayed varies depending on the version and
configuration of the exchange, and whether you use the phone in
a DECT or an IP DECT system. Consult your system
administrator to find out which type of system your phone is used
in.
Depending on the state and setting of your phone, different information
can be shown, see the following list:
•Idle phone
o Normal.
The display shows the programmed name of your network,
your name and extension number, time, date, and so on,
see Figure 2.
o Follow-me activated.
The display shows your own extension number followed by
a > and the extension number diverted to.
•Outgoing call
o Normal outgoing call.
When making an outgoing call, the dialed number or name
is displayed.
o Diverted call.
If the dialed number is diverted, the diversion information is
shown. For example, the display shows the dialed number
and the number diverted to (preceded by >). When the
diverted call is answered, only the number of the answering
position is displayed.
•Incoming call
o Normal incoming call.
If available, the number or the name of the caller is
displayed.
o− Diverted call.
A diversion indicator (>) before the number or name
informs that the call is diverted to your phone. When you
have answered the call, the display only shows the number
of the person calling.
3.2.1 System Connection Messages
Possible system connection messages that can be displayed on your
phone is described below.
Shown in display Indicating Description
System A System Indication The phone is in contact
with System A. It is also
possible for the system
to be named something
else, for example, MXONE.
No System Out of coverage The phone is out of
1424_EN_LZT103087.doc Rev B2 2009-09-11
coverage. Go into
range, or contact
system administrator.
No access Access Indication Your phone has contact
No Subscription System Indication The phone is not in
(1) When reentering the coverage area it can take a couple of
minutes before the phone automatically has registered into the
system.
3.2.2 Display Icons
The display icons are listed and shortly described below.
with a system, calling is
not allowed.
contact with any
system. Please ask
your system
administrator to log on
the phone.
Icon Description
Signal strength
Shown in the upper left corner, when the phone is
connected to a system. The staples shown in display
depends on the signal strength.
Sound off
Shown when the
key is pressed and held.
Full battery
Shown in upper right corner. When the level is low, it is
time to charge the battery. See Section 16.
Low battery
Shown when the battery only has 5% of its capacity left.
The icon is flashing when the battery capacity is lower
than 5%.
Loudspeaking
Displayed in the soft key bar during a call. Pressing this
icon will activate the loudspeaking mode.
Loudspeaking off
Displayed when the soft key for Loudspeaking has been
pressed. Pressing the soft key when this icon is displayed
will deactivate the loudspeaking mode.
Displayed in the header bar when there are voice mails.
The icon remains until voice mail has been listened to.
Keys locked
Indicates a locked keypad.
Phone locked
Indicates a locked phone.
Headset
Indicates that a corded headset is connected to the
phone.
Microphone off
Indicates a silenced microphone. It is displayed after a
long press on
during a call.
Outgoing call
Added in front of outgoing calls in the call list.
Incoming call
Added in front of all answered calls in the call list.
3.2.3 Menu Tabs
The menu tabs are listed and described below.
Missed call
Added in front of missed calls in the call list.
Locked entry
Indicates a company phonebook contact. Names and
numbers in the company phonebook cannot be edited or
deleted by the user.
WinPDM/CPDM communication
Visible when there is communicating with WinPDM or
CPDM through Desk PDM charger.
Contacts
Contains all names and numbers in the local
phonebook. In addition, a Company phonebook with
up to 1000 entries can be downloaded to the phone
from the WinPDM or CPDM. It Is also possible to
access a Central phonebook from this menu