Aastra DT390 User Guide

DT390

BusinessPhone Communication Platform

USER GUIDE

Copyright

© Copyright Aastra Telecom Sweden AB 2008. All rights reserved.

Disclaimer

No parts of this publication may be reproduced, stored in retrieval systems, or
transmitted in any form or by any means, electronic, mechanical, photocopying,
recording or otherwise, without prior written permission of the publisher except
in accordance with the following terms.

When this publication is made available on Aastra media, Aastra gives its
consent to downloading and printing copies of the content provided in this file
only for private use and not for redistribution. No parts of this publication may
be subject to alteration, modification or commercial use. Aastra will not be li
for any damages arising from use of an illegal modified or altered p

ublication.

able

EN/LZT 103 091 Uen A 2008-09-08

Contents

Contents

1 Welcome 1
2 Important User Information 3

2.1 Safety Instructions 5

2.2 Intrinsic Safety 9

2.3 IPEI Code 9

2.4 Preparing for Use 10

2.5 Accessibility and Voice Quality 10

3 Description 13

3.1 Functions and Accessories 14

3.2 Display Information 16

3.3 Menu Structure 19

4 Switching On and Off 25

4.1 Switching on 25

4.2 Switching off 25

5 Incoming Calls 27

5.1 Answering Calls 27

5.2 Call list 28

5.3 Call List-Up Individual 29

5.4 Missed Calls 29

5.5 Call Time 29

5.6 Call Services 29

6 Outgoing Calls 33

6.1 Pre-dial 33

6.2 Dial a Number from the Call list 33

6.3 Dial a Number from the Local Phonebook 33

6.4 Dial a Number from the Central Phonebook 33

6.5 Dial a Name from the Central Phonebook 34

6.6 Write Text 34

7 During Calls 37

7.1 Inquiry 37

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DT390

7.2 Transfer 37

7.3 Conference 38

7.4 Loudspeaking (Handsfree) 39

7.5 Mute Microphone 39

7.6 Call Waiting 39

8 Call Info 41
9 Call Forwarding 43

9.1 Diversion when there is No Answer 43

9.2 Diversion when your Extension is Busy 43

9.3 Diversion when your Cordless is Switched off or out of
Coverage 43

9.4 Fixed Diversion 43

9.5 Diversion when Charging 44

9.6 Individual Diversion 45

9.7 Bypass Call Forwarding 46

10 Voice Mail (Optional) 49

10.1 Check the Voice Mail Inbox 49

11 Absence Information 51

11.1 Enter Information 51

11.2 Erase Information, Save Information 53

12 Mailbox System 55

12.1 Activate the Mailbox 55

12.2 Deactivate the Mailbox 55

12.3 Access the Mailbox 55

12.4 Listen to your Messages 56

12.5 Change your Personal Gre

eting

57

12.6 Send Messages through your Mailbox 58

12.7 Outcall (External) Notification 58

12.8 Change Password 59

12.9 Dictaphone Function 60

13 Abbreviated numbers 61

13.1 Common Abbreviated Numbers 61

13.2 Individual A

14 Group Feat

bbreviated Numbers

ures

61

63

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DT390

14.1 Group Hunting 63

14.2 Group Call-pick-up 64

14.3 Common Bell Group 65

15 Other Useful Features 67

15.1 Automated Attendant 67

15.2 Account Number 67

15.3 Direct Inward System Access (DISA) 68

15.4 Tandem Configuration 68

15.5 Networking 69

15.6 IP calls 70

16 Security 71

16.1 Activating Automatic Key Lock 71

16.2 Activating Manual Key Lock 71

16.3 Activating Phone Lock 71

16.4 Block Extension 72

16.5 Bypass Blocked Extension 72

17 Least Cost Routing 75

17.1 Use Least Cost Routing 75

17.2 Calling Least Cost Routing 75

18 Settings 77

18.1 Sound and Alert Settings 77

18.2 Display Settings 78

18.3 Time and Date Settings 79

18.4 Change the Menu Language 79

18.5 Change Owner ID 80

18.6 Connections 80

18.7 Network Settings 82

19 Audible Signals 85
20 Useful Hints 87

EN/LZT

21 Installation 89

21.1 Check for completeness 89

21.2 Charging the Battery 89

21.3 Charging Spare Batteries 89

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DT390

21.4 Replacing the Battery 89

21.5 Chargers 90

21.6 Headset 91

21.7 Belt Clip 92

21.8 Portable Device Manager 92

22 Reference 95

22.1 Terminology 95

22.2 Phone Signals 95

22.3 Maintenance 96

22.4 Technical Specifications 96

22.5 Spare parts and Accessories 100

23 Troubleshooting 101
24 Glossary 105
25 Telephony Function Codes 107

EN/LZT 103 091 Uen A 2008-09-08

1Welcome

Welcome to the user guide for the DT390 cordless phone. This guide
describes the available features of the telephone when it is connected to
BusinessPhone Communication Platform from Aastra. The BusinessPhone
Communication Platform consists of BusinessPhone Compact, BusinessPhone
50, BusinessPhone 128i and BusinessPhone 250.

The features described in this User Guide are related to version 7.0 or higher
of the BusinessPhone Communication Platform. Some might not work in
earlier versions of the s ystem and/or might be protected by a license package
that has to be bought separately. The User Guide describes the facilities of
the BusinessPhone Communication Platform and the Cordless pho
with a default programming. There may be some differences in th
phone is programmed.

Welcome

ne DT390

ewayyour

Please consult your system administrator if you need furt

ttp://www.aastra.com.

h

her information.

EN/LZT 103 091 Uen A 2008-09-08

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DT390

2 EN/LZT 103 091 Uen A 2008-09-08

2 Important User Information

WARRANTY

AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO
THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Aastra shall not be liable for errors contained herein nor for
incidental or consequential damages in connection with the furnishing,
performance or use of this material.

TRADEMARK

Aastra is a registered trademark of Aastra Technologies Limited. All other
trademarks mentioned herein are the property of their respective owners.

Important User Information

DECLARATION OF CONFORMITY

Hereby, Aastra Telecom Sweden AB, SE-126 37 Hägersten, declares that this
telephone, is in conformity with the essential requirements and other relevant
pros of the European R&TTE directive 1999/5/EC. Details to be found at:

h

ttp://www.aastra.com.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC rules.

These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of
the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help.

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DT390

Privacy of communications may not be ensured when using this phone.

This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This device complies with FCC SAR limit of 1.6
W/kg. The maximum SAR value measured when used at the ear is 0.043
W/kg. The telephone has also been tested when worn on the body using
belt clip, maximum measured SAR value in this configuration is 0.037 W/kg.
This device must not be collocated or operating in conjunction with any other
antenna or transmitter.

• This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the rear side, underneath the
battery of this equipment is a label that contains, among other information,
a product identifier in the format US:AAAEQ##TXXXX. If requested, this
number must be provided to the telephone company.

• REN is N/A as this product is intended to be connected behind a FCC
Part 68 compliant PBX system. It is not intended for direct connection
to telephone network.

• If this equipment cause harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of
service may be required. But if advance notice isn't practical, the telephone
company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is
necessary.

• The telephone company may make c hanges in its facilities, equipment,
operations or procedures that could affect the operation of the equipment.
If this happens, the telephone company will provide advance notice in order
for you to make necessary modifications to maintain uninterrupted service.

• If trouble is experienced with this equipment, for repair or
warranty information, please contact your Aastra business partner

ttp://www.aastra.com. This equipment is not intended to be repaired by

h

the customer (user). If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the
equipment until the problem is resolved.

• Connection to party line service is subject to state tariffs. Contact the
state public utility commission, public service commission or corporation
commission for information.

• If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this equipment that it does not
disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or qualified installer.

Electrical Safety Advisory

Electrical surges, typically lightning transients, are very destructive to customer
terminal equipment connected to AC power sources. Customer is thus
recommended to use a surge arrestor for the equipment that requires AC power.

4

EN/LZT 103 091 Uen A 2008-09-08

2.1 Safety Instructions

Note: When using your telephone or connected equipment, the following

basic safety precautions should always be followed to reduce risk of
fire, electrical shock and other personal injury.

2.1.1 Recommendations

• Always keep and handle your products with care and keep them in a clean
and dust-free place. Proper use and care will prolong the products life. Use
a soft absorbent tissue or cloth to remove dust, dirt or moisture.

• Always ensure that the phone, battery and charger are used and operated
in the environment for which they are designed.

• Operate the telephone only in temperatures between 0 ºC to +40 ºC (32
F to 104 ºF).

Important User Information

•

Do not expose your products to liquid, moisture, humidity, solvents,
strong sunlight, harsh environments or extreme temperatures, never above
+60°C (+140°F), unless the product has been specifically designed and
officially approved for such environments.

•

Exposure to heat may cause batteries to leak, overheat or explode,
resulting in fire, burns or other injuries.

• Do not put the product in the microwave oven: This may cause damage
to either the oven or the product.

•

Do not attempt to disassemble or alter any part of the phone, the
charger(s) or the battery-pack. Disassembly or alteration may result in
electrical shock or irreversible damage to the equipment. Only a qualified
service personnel or an authorized Aastra partner should conduct internal
inspections, alterations and repairs.

• Do not expose your product to open flames or lit tobacco products.

• Do not drop, throw or bend your products. This may cause malfunction
or electric shock.

• Do not paint your product.

• Do not use your product in an area where a potentially explosive
atmosphere exists, unless the product has been specifically designed and
officially approved for such environments

• To avoid hearing impairment, accept the call before holding your product
(or portable handsfree device) to your ear.

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DT390

The handset may retain small magnetic objects around the mouthcap or earcap
region. Please check and remove before use.

2.1.2 Disposal of the product

Your product should not be placed in municipal waste. Please check local

regulations for disposal of electronic products.

Warning!

2.1.3 Power supply

Available power adapters (Suppliers Designation) are:

• Art.No.DC3: 130160 Power s upply unit AC/5V DC/0.65A -Europe

• Art.No.DC3: 130166 Power supply unit AC/5V DC/1A -USA, Canada,
AUS, and U.K.

• Art.No.DC4: 130161 Power supply unit AC/5V DC/2A

Precautions:

• Connect the AC power supply to the desktop battery charger only to the
designated power sources as marked on the charger.

• Make sure the AC power supply is positioned so that it will not be subjected
to damage or stress.

• To reduce risk of electrical shock, unplug the chargers from any power
source before attempting to clean or move it.

• The AC power adapters must not be used outdoors or in damp areas.

• Never modify the cord or plug. If the plug will not fit into the outlet, have a
proper outlet installed by a qualified electrician.

• Limit the distance between the mains socket and the cordless phone when
charging for easy accessibility.

• As an energy saving measure, disconnect the charger from the main
socket after charging.

• When unplugging the mains adapter from the power outlet, make sure
that your hands are dry and ensure that you hold the solid portion of the
mains adapter.

6

EN/LZT 103 091 Uen A 2008-09-08

• Do not pull on cables.

2.1.4 Charging and batteries

This product should only be used with the following battery:

• Art.No.: 660177 Battery

Single chargers shall only be connected with power adapters supplied by the
manufacturer, see list above.

Precautions:

Please read carefully the following important precautions before the first time
use of the batteries. Make sure to understand and observe all cautionary
instructions stated, so as to avoid any possible safety hazards that are caused
by any misuse, misapplication or damage to batteries.

Important User Information

• Only use batteries, mains adapters or desk and rack chargers which have
been specifically designed for use with your product.

• Use of power sources not explicitly recommended may lead to overheating,
reduced battery performance, distortion of the equipment and fire or other
damages.

• The cordless phone is equipped with Lithium Ion Lion battery. In a
complex infrastructure, the talk- and standby time may differ, due to the
consequence of the increase in signaling.

• The battery must always be completely charged (minimal 4 hours) before
first time use.

• The battery in your product is designed to withstand many charge cycles.

• Use only the recommended charging equipment.

• Improper charging can cause heat damage or even high pressure rupture.

• Observe proper charging polarity.

• Do not solder lead wires directly onto the battery.

• Do not allow water to come into contact with the battery.

• If the handset has been exposed for water or condense, remove the battery
immediately and let it dry completely before reinserting the battery.

• Remove the battery before cleaning the telephone to reduce risk of electric
shock.

• Unplug the battery charger from a power source before cleaning the
handset to reduce risk of electric shock.

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DT390

• The battery are replaceable, however it is not the intention to do this
frequently.

• Only charge the battery when placed in the phone.

• Use only the specified battery-packs for your product.

• Never heat or dispose of the battery into a fire, which, or else, may cause
leakage, burst or fire.

• Remove the carrying case from the product while in charger.

• Do not cover the product while being charged. Do not charge the phone
in a closed cabinet or drawer. The charging of the battery is a chemical
process and causes the battery to become warm during charging. Make
sure the environment in which the phone is charged, is well vented.

• The cordless phone can be charged either when switched on or off.

• Do not connect the battery's positive and negative leads altogether in any
circumstances.

• Do not strike or drop the battery. It may cause damage to the battery.

•

Do not charge the battery below +5°C (+41°F). Be sure to charge the
battery between +5°C and +40°C (+41°F and 104°F). Charging beyond
these conditions may impair the battery performance and shorten the life
cycle.

• Do not use battery packs from different types, brands or of different
capacities.

• The battery is to be stored in a dry cool place, with the ambient temperature
of approximately +25°C (+77°F) for best performance.

• The battery continues to discharge a minimal portion of its power, even if
the product is switched off or the battery is removed.

• Dispose the battery in accordance with all local regulations, applicable
in your country.

Warning!

Smoke or fumes

Stop operating the products and turn off immediately in case of smoke
or fumes. Unplug the mains adapter and remove the batteries from the phone
immediately. Continued operation may result in fire or electrical shock.

8 EN/LZT 103 091 Uen A 2008-09-08

LCD

If the liquid crystal display breaks, avoid injury by not allowing the liquid crystal
to come into contact with eyes, skin or mouth. Prevent the liquid crystal from
leaking out of the broken glass.

2.1.5 Preventing malfunction

• Never place the equipment in close proximity of electric motors, welding
equipment or other devices generating strong (electro) magnetic fields.
Exposure to strong (electro) magnetic fields may cause malfunction and
corrupt the communication.

Important User Information

Warning!

• Moving the equipment rapidly between warm and cold temperatures
may cause condensation (water droplets) to form on its internal and
external surfaces. Water droplets may cause malfunction of the equipment
and corrupt or end communication or damage the equipment. When
condensation is noticed, stop using the equipment. Switch off the phone,
remove the battery and unplug the mains adapter from the power outlet.
Wait until the moisture evaporates from the equipment before putting it in
operation again.

• Avoid accidental drop of the phone. Use the clip, security clip or carrying
case specified for carrying purposes of the phone.

• Avoid squeezing the phone between furniture and your body when carrying
the phone in your pocket or attached to clothing.

2.2 Intrinsic Safety

The DT390 cordless phone is not specified as intrinsically safe, so do not use it
in areas with a danger of explosion.

2.3 IPEI Code

Your phone has an International Portable part Equipment Identity (IPEI)
code. This code is unique for each phone, and it is needed for your system
administrator to enable network subscription of your phone. It is also needed if
the user has entered the wrong phone lock code three times.

To look up the IPEI code, do the following:

• Enter *#06# when phone is in idle mode.

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9

DT390

A message box with the text IPEI followed by the IPEI number (13 digits) is

shown.

− If the phone lock is on, Enter PIN code is shown.

− Enter the PIN code.

Note: Write down the IPEI code for future use. If you cannot retrieve the IPEI

code, please contact your system administrator. Keep the IPEI code
secret to prevent misuse of your phone.

2.4 Preparing for Use

Before using your phone for the first time, you have charge and connect the
battery, see Section 21.2 on page 89.

Note: Place the phone in the charger and charge it for a t least one hour

before using it the first time.

2.5 Accessibility and Voice Quality

The base network is not always available. If you do not get in contact with
your system, contact your system administrator. For best voice quality, avoid
positioning near computer, radio or similar equipment.

2.5.1 Operating area

You can use your cordless telephone in the area that is covered by the network.
Outside this area you will lose contact with the telephone network. The signal

strength icon, will disappear and No network will be displayed.

2.5.2 Out of Range

When you leave the system coverage area you will hear a short beep and see

a lamp indication, and the text Searching will appear in the display. The out

of range beep will be repeated every minute for 30 minutes. It is possible to

turn the sound off by pressing
can take a couple of minutes before the phone automatically has registered
into the system.

. When reentering the coverage area it

2.5.3 Frequency Range

The handset is a radio transmitter and receiver. When it is on, it receives
and sends out radio frequency (RF) energy. The handset operates on
different frequency ranges depending on market and employs commonly used
modulation techniques:

• EU 1880 - 1900 MHz

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EN/LZT 103 091 Uen A 2008-09-08

• U.S. 1920 - 1930 MHz

• L.A. 1910 - 1930 MHz

Important User Information

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DT390

12 EN/LZT 103 091 Uen A 2008-09-08

3Description

This section describes the DT390 telephone, display information, menus and
structures. A picture of the cordless telephone is shown in Figure 1 on page 13.

12

1

13

Description

2

7

8

9

4
3

5

6

11

10

Figure 1 Overview of the cordless telephone DT390

1 Headset connector

The headset connector is used for connecting a headset. The
connector is protected against dust.

2

Left Soft key

Used with GUI

3

Middle Soft key

Used with GUI

4

Right Soft key

Used with GUI

5

6 Navigation key

EN/LZT 103 091 Uen A 2008-09-08

On-hook; Power on/off

To answer a call and to pre-dial a number from the Call list

Navigation key with Left, Right, Up, Down

13

DT390

7

8 Voice mail access

9

10

11

12 Indicator

13 Display

Off-hook

Combined button; to end a call, to return to standby mode, and
to switch the handset on/off by long press.

Tolistentoavoicemail

Key lock and Upper/Lower case

Combined key lock and Upper/Lower Case

Space

To add space between text

Sound off

Turn off/on audible signals in idle mode, silencing the ring signal at
incoming call, and also to turn the microphone on/off during a call.

Indicates incoming call and charging

The full graphic type display is 112
The display is monochrome black an

pixels wide and 115 pixels high.

d white, with back lightning.

Note: The phone may retain small magnetic particles around the earpiece

region.

3.1 Functions and Accessori

Functions and accesso

ries for the phone are presented in Figure 2 on page 15.

es

14

EN/LZT 103 091 Uen A 2008-09-08

Description

Functions

Local phonebook (250 contacts)
Central phonebook
Vibrator
Headset connector
Microphone on/off during call
Loudspeaking function
Centralized Management

Accessories

Desktop charger Basic
Desktop charger Advanced
Charging rack
Leather case
Belt Clip
hinge-type
swivel-type
Security chain
Headset with microphone on boom
Headset with microphone on cable
CPDM
DeskPDM

DT390

Ye s
Yes*
Ye s
Ye s
Ye s
Ye s
Ye s

Ye s
Ye s
Ye s
Ye s

Ye s
Ye s
Ye s
Ye s
Ye s
Ye s
Ye s

* System dependent

Figure 2 DT390 functions and accessories

Case The plastic cover parts are made of durable PC/ABS

Antenna The antenna is integrated inside the phone.

Loudspeaker

Microphone

Clip There are three different belt clip options to the cordless

EN/LZT 103 091 Uen A 2008-09-08

001

material.

The cordless telephone has a separate loudspeaker for
the loudspeaking function. It is placed on the back side
of the cordless telephone.

The microphone is placed on the front bottom side of
the phone.

telephone; a hinge-type clip (standard), a swivel-type
clip, or no clip which makes it possible to use the

15

DT390

cordless telephone without any clip on. Use the clip to
attach the phone to a belt or similar.

Battery The battery is a rechargeable Li-Lon battery, placed

under a battery cover. The battery is fully c harged within
four hours. The battery can be charged separately with
a special battery charger.

3.2 Display Information

The icons and text in the display indicate functions and settings available to
the user. The display gives visual feedback on all actions performed, and also
textual warnings, see Page 16. The owner ID can manually be set by the user.

Note: If a name is available it is displayed instead of, or together with, the

number.

13:00

Contactcs

select

Back

Figure 3 Example of a display configuration in standby mode

Status bar

The top row is used for icons giving the user information for signal strength,
missed call, new message, time and battery status. This row is always visible.

Header bar

The next row displays the current date, headset connection, phone lock and
so on.

Active area

The next rows are used for information such as the name of the system to
which the cordless telephone is connected to. A user identity provided from the
system and/or an Owner ID can also be displayed if configured in the Settings
menu. This is also a the area for pop up text for example, missed calls or to
confirm an action.

16

Soft key bar

The bottom row is used for soft keys. There are three soft keys, located just
beneath the display and the functions of each soft key is indicated by text in
the display just above the keys, see Page 17. The functions for the soft keys
can not be changed.

EN/LZT 103 091 Uen A 2008-09-08

Description

Call

Soft keys

List

003

Figure 4 Softkeys

Note: The information displayed varies depending on the version and

configuration of the exchange, and whether you use the phone in a
DECT or an IP DECT system. Consult your system administrator to
find out which type of system your phone is used in.

Depending on the state and setting of your phone, different information can be
shown, see the following list:

• Idle phone

− Normal

The display shows the programmed name of your network, your name
and extension number, time, date, and so on, see Page 16.

− Follow-me activated

The display shows your own extension number followed by a > and

the extension number diverted to.

• Outgoing call

− Normal outgoing call

When making an outgoing call, the dialled number or name is displayed.

− Diverted call

If the dialled number is diverted, the diversion information is shown.
When the diverted call is answered, only the number of the answering
position is displayed.

• Incoming call

− Normal incoming call

If available, the number or the name of the caller is displayed.

− Diverted call

A diversion indicator (>) before the number or name informs that the

call is diverted to your phone. When you have answered the call, the
display only shows the number of the person calling.

3.2.1 Display Icons

The display icons are listed and shortly described below.

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DT390

Signal strength

Shown when the phone is connected to a system.

Sound off

Shown when the Mute key is pressed at idle mode and turn
off ringing sound.

Battery

Always shown in the display in standby mode. When the level
is low, the icon is empty or flashing. It is time to charge the
battery.

Low battery

Shown when the battery has 10% of its capacity left. The
icon is flashing when the battery capacity is equal to or lower
than 5%.

Loudspeaking

Shown when the loudspeaker is activated and when the ph
is in loudspeaking operation.

Loudspeaker off

Shown when the loudspeaker is off

Key lock

Indicates a locked keypad.

Microphone off

Shown when the microphone is off.

Phone locked

Indicates the phone is locked.

Headset

Indicates that a

headset is connected to the phone.

Outgoing call

Added in front of outgoing calls in the Call list.

Incoming call

one

18

Added in front of answered calls in the Call list.

EN/LZT 103 091 Uen A 2008-09-08

3.2.2 Menu Tabs

Description

Missed call

Added in front of missed calls in the Call list.

System connection

Indicates that the phone is connecting to a system.

Contacts

Contains all names and numbers in the personal phonebook.
It is also possible to access a central phonebook from this
menu.

(1)

Calls

Contains Call lists and call time.

Settings

Contains personal phone settings, such
volume, selecting language. See Secti

(1) This menu function requires that the corresponding code has been downloaded to your phone
using the PC program Portable Device Manager. Please contact your system administrator.

3.3 Menu Structure

The available phone and ne
menus.

Press Menu to enter the

From the menu, it is
sections:

3.3.1 Calls Tab

possible to select the submenus described in the following

as changing the ringer

on 18 on page 77.

twork functions can be accessed through the

menus.

The overview of the Calls tab is displayed in Page 20.

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DT390

• Call list —>

• Missed calls —>

• Call time

• Call services

7891 01:30
7827 03:35
7682 05:26
7845 20-Oct-03

7682 05:26
7845 23-Sep-03

—>

Total call time:
03:47:06
Last call:
00:00:07

—>

• Absence*

• Divert calls*

—>

—>

—>

—>

• Call

• More

• Back

• Call

• More

• Back

• Deactivate

• Lunch

• Meeting

• Trip

• Vacation

• Out

• Absence 1

• Absence 2

• Absence 3

• Absence 4

• Internal

• External

• No reply

• When busy

>

—>

>

—>

>
>

>
>

>
>
>
>
>
>

>
>

>
>

•

Time of call
Edit number

•
Save number

•
Send message

•
Delete

•
Delete all

•

•

Time of call

Edit number

•
Save number

•
Send message

•
Delete

•
Delete all

•

>
>

>
>
>
>

>

>
>

>
>
>

* Visible if defined in the Desk PDM/CPDM

Figure 5 Calls Tab

3.3.2 Contacts Tab

The overview of the Contacts tab is displayed in Page 21.

20

EN/LZT 103 091 Uen A 2008-09-08

Description

• Call contact

• Add contact

• Edit contact

• Delete contact

• Central phonebook*

* System dependent

——>

——>

——>

——>

——>

Figure 6 Contacts Tab

• Search

• From contact list

• New

• From Call list >

• Search

• From contact list

• Search

• From contact list

• Search by name

• Search by number

• Last result

——>

>

——>

• Name

• Work number

• Mobile number

• Other number

• Ring signal

>
>

——>

• Name

• Work number

• Mobile number

• Other number

• Ring signal

• Call

• More

• Back

——>

>
>
>
>
>

>
>
>
>
>

>

• View contact

>

• Add to contacts

• Send message

>
>

>

3.3.3 Settings Tab

The overview of the Settings tab

is displayed in Page 22.

EN/LZT 103 091 Uen A 2008-09-08

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• Sound & Alerts —>

• Headset

• Display

• Time & Date —>

• Locks —>

—>

—>

>• Volume

• Ring signals

• Vibrator alert

• Key sound

• Mic on boom

• Mic on cable

• Headset profile*

• Contrast

• Time format

• Date format

• Automatic key lock

• Phone lock —>

>

>

>

>

>

>

>

>
>

>

• Auto phone lock

• Change PIN code

>
>

• Answering –>

• *Language —>

• Owner ID

• In charger

• System

* Visible if defined in the PDM

Figure 7 Se

>

—>

—>

ttings Tab

• Answering key

• Behaviour —>

Dansk, Nederlands,
English, etc.

• No action

• Switch off

• Redirect

• Change system

• Subscribe

• Unsubscribe

• Rename system

• Priority

—>

>
>
>

>
>

>
>

>

• Hook off

• Any key

• Automatically

• Loudspeaking

22

EN/LZT 103 091 Uen A 2008-09-08

3.3.4 In Call Tab

The In Call tab can be reached during a call from the middle soft key More.

See Figure 8 on page 24 for an overview.

Description

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• Contacts

• Microphone on/off

• New call

• Switch

• End call

• Transfer*

• Transfer to new call*

*

*

*

>

>

• Call

—>

• Phonebook access

• Cancel

>

>

>

• Call

—>

• Phonebook access

• Cancel

>

>
>

>

>
>

• Conference*

• Call back*

• Call waiting*

• DTMF

• General purpose 1 Name*

• General purpose 2 Name*

• General purpose 3 Name*

* Visible if defined in the PDM

Figure 8 In Call Tab

>

>

>

>

>

24

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4 Switching On and Off

In this section, switching on and off the telephone is described.

Note: If the message No System is displayed you cannot make or answer

calls. Depending on system programming, your phone can be
automatically locked. To unlock the phone, enter your four-digit code
(factory default is “0000”).

4.1 Switching on

To switch on the telephone:

SwitchingOnandOff

1. Press and hold

The telephone will vibrate and the display lights up.

2. Press Yes.
Note: If the phone does not switch on, or the Battery icon indicates low

level, charge the battery.

4.2 Switching off

To switch off the telephone:

1. Press and hold

2. Press Yes.

The display turns blank. Now your phone is switched off.

.

.

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26 EN/LZT 103 091 Uen A 2008-09-08

5 Incoming Calls

The flashing LED, accompanied by a ring signal or a vibrating handset indicates
an incoming call. The ring type can tell if the call is an internal, external or
callback call. Both ring signal and vibrator can be disabled. The calling party's
number, name, or both, is displayed. The name is displayed if the calling party's
phone number is stored in the local or central phonebook.

When a headset is connected to the handset, the answering button on the
headset can be used to answer the call. Other answering methods can also

be set in the Settings menu.
The answering methods are: Automatically and Loudspeaking. When

Automatically is enabled, an incoming call to a handset placed in the Desktop

Charger will be answered automatically when the handset is lifted out of the

charger. The answer behavior is enabled/disabled in the Settings menu.

Incoming Calls

5.1 Answering Calls

The ringing type tells you whether the call is an internal, external or callback
call and the display indicates the number of the incoming call.

If the number is stored in the integrated phonebook, the associated name is
shown instead.

Press
missed call in the Call info/Missed calls.

Note: Calls can be answered at any time, whether you are programming,

End the call

Press

Mute ringing sound temporarily

If the phone rings at an inconvenient moment:

to answer. If you do not answer the call, the number is stored as a

keying in a number, and so on.

.

Press
silence for this specific call.

Change answering mode

EN/LZT 103 091 Uen A 2008-09-08

to suppress the ringing. All alert signals, except the vibrator, will

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To change answering modes:

1. Press Menu.

2. Navigate to Settings and press Select.

3. Navigate to Answering and press Select.

4. Choose Answer behaviour and press Select.
You can choose between Automatically and Loudspeaking.

5. Press Change to confirm.

5.2 Call list

To access the Call list:

1. Press Menu and select Calls.

2. Navigate to Call list and press Select.

View the time of a call

1. Press More.

2. Select Time of call.

The time and date is displayed.

Edit number from Call list

1. Press More.

2. Select Edit.

Add entry to contacts

1. Press More.

2. Select Add to contacts.

Send message

28

1. Press More.

2. Select Send message.

Delete entry from the Call list

1. Press More.

2. Select the entry to delete.

EN/LZT 103 091 Uen A 2008-09-08

3. Select Delete.

4. Press Yes to delete the entry from the list.

Delete all entries from the Call list

1. Press More.

2. Select Delete all.

3. Press Yes to delete all the entries from the list.

5.3 Call List-Up Individual

When your extension is idle, you can also answer a call that is ringing for
another extension, without having to change extensions.

Incoming Calls

1. Dial the ringing extension.

2. When receiving busy tone, press the programmable pick-up suffix (often 6).
Note: Some extensions may possibly be equipped with permanent protection

against call pick-up. If this is the case, this service will obviously be
refused on these extensions (and the other way round).

5.4 Missed Calls

To display the missed calls:

1. Press Menu and navigate to Calls.

2. Press Select and choose Missed calls.

3. Navigate to the number and press Call to call back.

5.5 Call Time

To display the total time of the previous call and last call:

1. Press Menu and navigate to Calls.

2. Press Select and choose Call time.

3. Press Back to return to the Calls menu, or

5.6 Call Services

Note: These functions are system dependent. The parameters are set up in

the Central Portable Device Manager (CPDM) or the Desk PDM.

Absence Handling

EN/LZT 103 091 Uen A 2008-09-08

to return to the idle view.

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1. Press Menu and navigate to Calls.

2. Navigate to Call services.

3. Select Absence with

and press the confirmation button or Select.

4. Select Activate.

If the cordless telephone is preprogrammed, a number of absence reasons
can be displayed.

For example Lunch, Meeting,orTrip.
Press Select, enter time or date, when present again (use

to switch between

A.M and P.M) and press Select.
Note: It might take several seconds for the phone to dial and send the code

to the PBX.

Deactivate the absence setting

1. Press Menu and navigate to Calls.

2. Navigate to Call services.

3. Select Absence and then Deactivate.

4. Press Select.

Divert calls

To divert calls to another extension:

1. Press Menu and navigate to Calls.

2. Navigate to Call services.

3. Select Divert calls.

A list with predefined extension names/numbers will appear if the cordless
telephone is preprogrammed through the Portable Device Manager.

Divert Internal/External calls

1. Press Menu and navigate to Calls.

2. Navigate to Call services.

3. Select Internal/External.

4. Select Activate.

5. Enter the number to divert.

6. Press OK.

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EN/LZT 103 091 Uen A 2008-09-08

Incoming Calls

To stop diversion select Deactivate and press the confirmation button or OK.

EN/LZT 103 091 Uen A 2008-09-08

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32 EN/LZT 103 091 Uen A 2008-09-08

6 Outgoing Calls

If you make a call but the person is not available, the following functions will
help you to establish contact with the called party.

6.1 Pre-dial

Enter the number and press to get the line. The number is shown on the
display while dialling.

If needed, press Clear to erase and edit the number. By using the navigation

keys, it is possible to step and add or delete a digit in the middle of a number.

Outgoing Calls

6.2 Dial a Number from the Call list

To dial a number from the Call list:

1. Press

2. Select a number and press the same key or Call to dial.
Note: The number can be edited before the call is started. Press More and

select Edit.

.

6.3 Dial a Number from the Local Phonebook

1. Enter the Contacts menu.

A name list is displayed.

2. Select the desired entry.

3. Press Call or

to make the call.

6.4 Dial a Number from the Central Phonebook

1. Enter the Contacts menu.

2. Select Central Phonebook.

3. Select Search by number .

4. Enter the first number and press Search.

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5. Press Call or to make the call.

6.5 Dial a Name from the Central Phonebook

1. Enter Contacts.

2. Select Central phonebook.

3. Select Search by name.

4. Enter the first/last name and press Search.

5. Press Call or

6.6 Write Text

When writing text messages and adding/editing or searching for names in the
Phonebook, the keys 0 to 9, *, or # can be used. The first character entered will
be an upper level character followed by lower level characters unless the *-key
is pressed before entering the character.

When pressing a key, the first available character on that specific key is
displayed. To get the following characters, press the key repeatedly. Key 0 and
1 contain special characters. The marked character i s selected after a time-out
(3 seconds) or when another key is pressed.

Pressing key 1 adds space between the characters and pressing the *-key
switches between upper and lower case (not applicable in the System
Phonebook). The first character entered in a message, or when adding/editing
a name in the phonebook, will be an upper level character followed by lower
level characters unless the *-key is pressed before entering the character.

Example (to write Smith):
7777Press for S.
6 Press for m.
4 4 4 Press for i.
8 Press for t.
4 4 Press for h.

to make the call.

34

Example 1

Control keys

While entering a name or a number, you can use the following keys for control
and navigation:

1. Press the left navigation key to move to the left.

Note: Moves to the beginning of the text if held longer.

EN/LZT 103 091 Uen A 2008-09-08

2. Press the right navigation key to move to the right.

Note: Moves to the end of the text if held longer.

3. Press * to switch between upper and lower case.
Note: Pressed for more than one second will add a dial tone pause.

4. Press 1 to enter a space.

5. Press Clear to correct a wrong entry.

Special characters

A B C a b c æ à â ç 2

, .? ! - ‘ ” 1

G H I g h i î ï 4

P Q R S p q r s 7

D E F d e f è é ê ë 3

M N O m n o ñ ô ö œ 6

W X Y Z w x y z 9

J K L j k l 5

w

y

ˆ

ˆ

Outgoing Calls

Space + * 0

Figure 9 Available characters

T U V t u v û 8

#

006

EN/LZT 103 091 Uen A 2008-09-08

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36 EN/LZT 103 091 Uen A 2008-09-08

7 During Calls

The BusinessPhone Communication Platform allows you to handle calls in
many different ways. You can make an inquiry, transfer the call or create a
conference, mute the microphone and ringer, change the dial mode or put the
call on hold to perform other tasks.

7.1 Inquiry

An inquiry is made when having an ongoing conversation and wanting to make
an inquiry to an internal or external party. To make an inquiry, do the following:

During Calls

1. Press R to put the current call on hold.
You hear the dial tone and R is displayed.

2. Enter the number of the third party.

When the third party answers, you can switch between the calls, create a
conference and end one of the calls.

7.1.1 Refer Back

You can switch between the connected parties.

1. Press More and select Switch.

2. Press 1 to terminate.

The ongoing call is terminated. The other call is connected

Note: This function is also accessible using the off hook menu 3rd party.

7.2 Transfer

To transfer an ongoing call to another extension, do the following:

1. Press R to put the current call on hold.
You hear the dial tone and R is displayed.

2. Enter the number of the third party.

When the third party answers, you can switch between the calls, create a
conference and end one of the calls.

Note: Make sure that you are connected to the desired party. Please

EN/LZT 103 091 Uen A 2008-09-08

read the notes and warnings in Section 20 on page 87.

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3. Press to transfer the call.

OR

Press R to return to the first call.

Note: This function is also accessible using the off hook menu 3rd party.

Transfer to a busy extension

You can even transfer calls to busy extensions. The other party will hear a
muted signal (call waiting tone), and the call will be extended as soon as the
ongoing call is terminated (if Camp-on is allowed).

Callback

You are called back if you have transferred an external call and the other
extension has not answered the call within a certain time. Your phone will
ring again.

7.3 Conference

When having an ongoing conversation and want to establish a telephone
conference, do the following:

1. Press More,markNew call and press Select.

2. Dial the number and press

When the third party has answered, continue with the following to establish
a conference.

3. Press More,markConference and press Select.

.

38

Note: You can also press 3.

4. Repeat the procedure to add more conference members.

Note: A tone burst is heard each time a participant enters or leaves the

conference. When the conference leader leaves the conference,
the conference will continue with the other included parties. The
conversation is changed back to a normal two party connection when
there is only two parties left.

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7.4 Loudspeaking (Handsfree)

An incoming call can be connected with loudspeaking function active by
pressing the left Soft key. During a call, a press on the left Soft k ey activates
the loudspeaking function. Press the left Soft key again to turn it off.

7.5 Mute Microphone

To mute the microphone during an ongoing conversation, do the following:

During Calls

1. Press

2. The muted microphone
microphone. This means that the other part in an ongoing call with you
will not here you.

3. Press

Note: It is advised to use this feature instead of putting a call on hold. A c all

on hold can be diverted to your operator, directly or after some time.

7.6 Call Waiting

If you hear the Call Waiting tone during an ongoing conversation, another

person is trying to contact you. To terminate the ongoing call and answer the
waiting call:

1. Press

The waiting call is signalled on your phone.

.

is shown and low beeps indicate a silenced

again to turn the microphone on.

to finish the ongoing call.

2. Press

Note: The Call Waiting function might be blocked for use on your extension

(programmed by your system administrator).

to answer the new call.

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40 EN/LZT 103 091 Uen A 2008-09-08

8 Call Info

The Call info gives you information about missed calls, the call list and the
call time.

Missed calls

The last 10 incoming and missed calls are stored in the Missed calls list. The

Call Info

calls are marked with the

Call List

The last 20 calls (10 dialled and 10 incoming/missed calls) are stored in the

Call list.
The different call types in the Call list are marked with the following icons:

•

•

•

When there are new unanswered calls, the Call info icon is displayed and the
display shows: Check Who Called?.

Press

To return an unanswered call

Incoming call

Outgoing call

Missed call

if you do not want to return a call.

icon:

1. Press

The Missed calls list with the dialling numbers or, if available, with the

names from the integrated Phonebook appears.

2. Scroll until you have the correct number or name.

3. Press

Note: If you press the Clear key instead of

To return any call

EN/LZT 103 091 Uen A 2008-09-08

briefly.

to call the selected number.

, you can remove the

number from the list.

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The last 20 calls (10 dialled and 10 incoming/missed calls) are stored in the

Call list.

1. Press Menu.

2. Select Calls and then navigate to Call list.

3. Select Call list and confirm.
The Call list is displayed.

4. Scroll until you have the correct number or name.

5. Press Call to call the selected number.

You can permanently store the numbers from your Call list in your in

Phonebook.

tegrated

42

EN/LZT 103 091 Uen A 2008-09-08

9 Call Forwarding

When you are not available to take calls or decide to answer your calls on
another extension, it is useful to forward your calls to an alternate answering
position. The alternate answering position can either be a pre-programmed one
(one for: Diversion when your cordless is switched off or out of coverage and a
common one for: Fixed Diversion, Diversion when there is no answer, Diversion
when your extension is busy and Diversion when charging) or an individual one.

If you urgently need to talk to someone who has forwarded his calls, the system
is also equipped with a bypass function.

Depending on the type of diversion, you are also able to record your Personal
Greeting for your mailbox, see Section 12.5 on page 57.

Call Forwarding

9.1 Diversion when there is No Answer

If you are not available to answer incoming calls (internal or external), your
system administrator can program your extension to automatically divert calls
to a pre-programmed diversion address after a certain amount of time (default
time: 15 seconds).

9.2 Diversion when your Extension is Busy

If your extension is busy and you receive an incoming call (internal or external),
your system administrator can program your extension to automatically divert
the call to a pre-programmed diversion address.

9.3 Diversion when your Cordless is Switched off or out
of Coverage

If your extension is switched off or out of coverage, your system administrator
can program it to automatically divert calls to a pre-programmed diversion
address.

9.4 Fixed Diversion

This function directs your calls to a pre-programmed diversion address (for
example mailbox system or secretary), which is defined by your system
administrator.

Activate Fixed Diversion

EN/LZT 103 091 Uen A 2008-09-08

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1. Press *2 1# to activate the diversion.

2. Wait for the verification tone.

3. Press

to finish the procedure.

You can make outgoing calls as usual. A special dial tone and the display
info reminds you that a Call Forwarding is active.

Cancel Diversion

1. Press #2 1#

to cancel diversion.

2. Wait for the verification tone.

3. Press

to finish the procedure.

New incoming calls will be signalled on your phone again.

9.5 Diversion when Charging

When the cordless phone is placed in the charger, incoming calls will be
diverted to a pre-programmed diversion address (same address as used for
the feature Fixed Diversion).

Activate

44

1. Press Menu.

2. Select the Settings tab.

3. Select the menu item In charger.

The following options are available:

•Noaction

• Switch off

• Redirect

4. Select Redirect and press Back.
Note: If the cordless phone is logged on as secondary phone in a

Tandem configuration and placed in the charger, incoming calls will
further on be presented on the primary phone and not be diverted.

Deactivate

EN/LZT 103 091 Uen A 2008-09-08

Use the same procedure as for activating the feature with the difference that

you select the option Off instead of Redirect.

9.6 Individual Diversion

This feature allows you to direct your calls to internal and external addresses,
for example to any directory number, a colleague’s extension, an external
number or a common abbreviated number (for example your mobile phone).

Note: This feature can be used through the menu functions of the cordless

phone or through the function codes of the BusinessPhone system.
If you fail by using the menu functions, please contact your system
administrator.

9.6.1 Set the Diversion Address Manually

Call Forwarding

All calls to your extension are diverted to an internal or external answering
position of your choice. Either select this position from a list of predefined
answering positions, or set the answering position manually. The list of
predefined answering positions can be modified. All calls, that is, calls when
busy or calls at no answer, can be diverted to other phone numbers.

Note: This feature is programmed by your system administrator.

To divert calls to another extension, do the following:

1. Press Menu and select Calls.

2. Step to the Call services menu with the navigation key and press the
confirmation button, or Select.

3. Select Divert calls.
a Select Internal.

OR

b Select External.

A list with predefined extension names and numbers will appear if the
cordless telephone is pre-programmed via the Central Portable Device
Manager.

4. Select Activate and enter the number to dial, or navigate to the right

number in the list.

5. Press OK.

9.6.2 Cancel Diversion

To stop diversion, do the following:

EN/LZT 103 091 Uen A 2008-09-08

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1. Select Deactivate.

2. Press the confirmation button or OK.

9.6.3 Add new Predefined Answering Position

To add a new answering position to the call list, do the following:

1. Press Menu and select Calls.

2. Navigate to Call services and select Divert calls.

3. Press Add.

• If needed, select Internal or External and press

4. Press
You can dial the number, or use the Phonebook or the Call list.

5. Press

and enter the number to the answering position.

to confirm.

9.6.4 Edit a predefined answering position

1. Press Menu and select Calls.

2. Navigate to Call services, select Divert calls, and then Edit.

3. Navigate to the desired answering position and press

4. Edit the answering position as desired.

5. Press Save to save the changes.

9.6.5 Delete a Predefined Answering Position

1. Press Menu and select Calls.

.

.

2. Navigate to Call services,selectDivert calls, and then Delete.

A list of predefined answering positions is displayed.

3. Select the desired position and press Delete.

4. Confirm the deletion b y pressing Yes.

9.7 Bypass Call Forwarding

Bypass Call Forwarding makes it possible to call a specific extension, even if
Call Forwarding is activated on this extension.

46

EN/LZT 103 091 Uen A 2008-09-08

1. Press *6 0*

2. Enter the extension number.

Call Forwarding

3. Press #

and wait for answer.

You will be connected to the specified extension, regardless of which type
of Call Forwarding the called extension has activated.

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48 EN/LZT 103 091 Uen A 2008-09-08

10 Voice Mail (Optional)

The Voice Mail application allows you to leave a voice message to the caller
when you are unable to answer calls, for example when out of office, in a
meeting, and so on. The caller can leave a message in your mailbox, and
when back in your office you can enter your mailbox and listen to received
messages. You can choose to divert all incoming calls, or calls when no answer
or incoming calls when phone is busy, to your mailbox. If using the Personal
Number feature, it is recommended to program Voice Mail as the last answering
position for all search profiles. When you enter your mailbox, you will hear
recorded instructions on how to handle listening, recording, storing and deleting
messages, and how to change your security code.

Voice Mail (Optional)

A new Voice Mail is indicated by
is stored in the Voice inbox.

Note: How to handle your mailbox depends on the type of Voice Mail system.

Contact your system administrator if you do not know which type of
Voice Mail system you have.

Note: It is possible to configure a voice mail number to the voice mail button

via the Desk PDM/CPDM. Please contact your system administrator.

shown in the status bar. Information

10.1 Check the Voice Mail Inbox

If the mailbox extension number is downloaded to the telephone, a long press

on 1 when in standby mode will open the message inbox and you can call your

voice mail. If the extension number is not available a popup message saying
Voice mail number not defined is displayed.

Note: This function requires that a voice mail number has been configured

to the voice mail button via Desk PDM/CPDM. Please contact your
system administrator.

EN/LZT 103 091 Uen A 2008-09-08

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50 EN/LZT 103 091 Uen A 2008-09-08

11 Absence Information

If you are not in the office for a certain period of time (for example meeting,
vacation, lunch, illness), this feature allows you to inform your callers why you
are absent. External callers will be routed to the operator who also has access
to your absence information.

Note: When you have activated a diversion with a Personal Greeting, callers

will receive this greeting instead of your activated absence information.

You can inform your callers with:

• Pre-defined texts

Absence Information

Enter the reason for your absence and the date and time of your return.

• Voice information

Record a voice message and name the reason of your absen

11.1 Enter Information

Pre-defined texts

1. Press Menu.

2. Select Calls.

3. Select Call services.

4. Select the menu item Absence.

The following options are available:

• Deactivate

• Lunch

ce.

• Meeting

•Trip

• Vacation

•Out

• Absent

• Illness

EN/LZT 103 091 Uen A 2008-09-08

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5. Select the reason for your absence

6. Enter the time or time/date of your return.

7. Wait for the verification tone.

8. Press

to finish the procedure.

Information active.

Note: Use the navigation keys to switch between A.M and P.M.

Completing info

Lunch

back at, hour (00-23) minute (00-59)

Meeting back at, hour minute

Trip

back on, day (01-31) month (01-12)

Vacation back on, day month

Absent back at, hour minute

Illness back on, day month

Internal callers receive the information on the display (or as spoken information
to callers without display phone). External callers will be routed to the operator
who also has access to your absence info.

Cancel

1. Press Menu.

52

2. Select Settings.

3. Select the Call services tab.

4. Select the m enu item Absence.

5. Select the menu item Deactivate.

6. Wait for the verification tone.

7. Press

to finish the procedure.

Voice information

1. Press *2 3*

.

2. Press 9 and speak.

3. Press * to play-back and listen to your recording.

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4. Press 9 and s peak to re-record.

5. Press # to activate.

Internal callers will hear the information through the handset or the
loudspeaker. External callers will be routed to the operator who also has
access to your absence info.

Note: You can dial your own extension number if you want to check your

information.

11.2 Erase Information, Save Information

1. Press #2 3# to erase information.

Absence Information

2. Wait for the verification tone.

3. Press

to finish the procedure.

OR

Press *2 3*# to deactivate and save for later use.

Information is passive

4. Wait for the verification tone.

Use saved information

When the information is switched off:

1. Press *2 3*# to activate saved info.

2. Wait for the verification tone.

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12 Mailbox System

While you are away from the office, callers can leave messages in your
mailbox. You are also able to record your personal greeting, see Section 12.5
on page 57. The first time you enter the mailbox system (only possible from
own extension), you might be requested to change your password if it is default
(0000). See Section 12.8 on page 59 or follow the voice announcements.

Note: To use the mailbox system, your extension has to be authorized by

the system administrator.

12.1 Activate the Mailbox

Mailbox System

1. Press *2 1*

2. Enter the number of the mailbox system.

Ask the system administrator for your defined mailbox system number.

3. Press #

4. Wait for the verification tone.

Note: For daily use, it is recommended to ask your system administrator

.

to define the mailbox system as your pre-programmed diversion
address. Once this is defined, you only have to dial *21# to activate
your mailbox.

The system administrator can also define whether or not the
mailbox should be activated if you do not answer your phone after
a certain time or if your extension is busy.

12.2 Deactivate the Mailbox

1. Press #2 1# .

2. Wait for the verification tone.

Note: The mailbox is still active if is defined as pre-programmed diversion

address for the feature Diversion when there is no answer and
Diversion when your extension is busy.

12.3 Access the Mailbox

The following mailbox functions can be accessed from your own extension, any
other internal extension or from an external position (for example mobile phone).

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• Listen to available messages

• Change your personal greeting

• Send messages

• Set up Outcall (External)

• Notification (configuration dependent)

• Change your password

Access the mailbox from your own extension

Press *5 9#

Listen and follow the voice announcements in the main menu.

Note: Depending on the configuration, you might be asked for your password

before you can enter your mailbox.

Access the mailbox from any other extension

Dial the directory number of the mailbox syst

Listen and follow the voice announcements in the main menu.

Access the mailbox from an external position (for example mobile phone)

Dial the public number of your company.

Dial the directory number of the mailbox system. Listen and follow the voice
announcements in the main menu.

12.4 Listen to your Messages

Received messages are divided into the following three categories:

• New messages (not heard)

em.

56

• Heard messages

• Stored messages

Note: Messages are deleted from the system after a certain time. Please ask

your system administrator regarding this.

1. Access the mailbox.

(See Section 12.3 on page 55)

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Mailbox System

Listen and follow the voice announcements in the main menu.

2. Select 1 to listen to available messages.
Note: If there are no messages in your mailbox, the option to listen to

your messages will not be available.

3. Select one of the three message categories (new, heard, stored).

Listen to your messages and follow the voice announcements in the
dedicated menu.

• play message again

• forward a message

• get date and time info

• pause during play

• play previous message

• store message

• play next message

• erase message

Note: Voice messages will be heard. Call me messages will c all the

sender (these messages cannot be stored).

4. Press

to finish the procedure.

Forward a Voice Message

A copy of your received voice messages (in the individual mailbox) can be
forwarded to other mailbox numbers (individual or common). When you forward
a voice message (heard or stored) to an individual mailbox, the mailbox number
is the same as the extension number.

Note: The forwarded message is a copy, that is to say it can be deleted

without deleting the original message.

There are no distribution list numbers available. Forwarding the same
message to more than one mailbox must be done in single operations.

12.5 Change your Personal Greeting

Depending on the type of call diversion to the mailbox, you can leave three
different personal greetings for the caller. You can activate a diversion when a
caller receives busy tone, when there is no answer, or you can activate a fixed
or individual diversion for all your calls.

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1. Access the mailbox.

(See Section 12.3 on page 55) Listen and follow the voice announcements
in the main menu.

2. Select 2 to change your Personal Greeting.

3. Select the d esired diversion type.

Listen and follow the dedicated voice announcements. When you activate
the diversion, the recorded greeting is played to the next caller.

4. Press

Note: When you have activated a diversion with a Personal Greeting,

to finish the procedure.

callers will receive this greeting instead of your activated absence
information.

12.6 Send Messages through your Mailbox

With this function, the mailbox system allows you to record and send messages
from your mailbox to any other internal mailbox without calling the respective
mailbox owner. A recorded message can either be sent to one or to multiple
mailboxes.

Note: There are no distribution list numbers available. Sending the same

message to more than one mailbox must be done in single operations.

1. Access the mailbox.

(See Section 12.3 on page 55) Listen and follow the voice announcements
in the main menu.

2. Select 3 to record and send messages.

Listen and follow the dedicated voice announcements.

Messages can be heard or re-recorded before they are sent to a mailbox.

3. Press

to finish the procedure.

12.7 Outcall (External) Notification

With this function, the message system can notify you when new voice
messages arrive. You can specify an external number where you will be called
at a pre-programmed time or as soon as a new message arrives.

Note: This feature may be restricted or not available. Ask the system

administrator for the availability and more information.

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Mailbox System

You can be notified in two different ways (depending on the programming of
the system):

• Notification with mailbox access: You acknowledge the notification through
your password (has to differ from the default value 0000). See Section

12.8 on page 59 to select a new password. You have full access to the
mailbox system.

• Notification without mailbox access: You get a short voice announcement
informing you that someone has left a message for you. You acknowledge
the notification by pressing any key. You have to call back the mailbox
system to retrieve the m essage.

Note: If you do not acknowledge the notification within the pre-programmed

time, the connection is cancelled and repeated later (ask the system
administrator for the programmed number of notification attempts).

1. Access the mailbox. (See Section 12.3 on page 55)

Listen and follow the voice announcements in the main menu.

2. Select 4 to set up outcall notification.

Listen and follow the dedicated voice announcements.

You can program the external notification number, the notification time
and activate/deactivate the function. The external number (including the
digit(s) for external line access) can consist of up to 24 digits. The time is
entered in 24h-format, for example. 2030 for half past eight with values
automatically set to even quarters, that is to say 2013 will be 2015.

Note: The notification number and time must be programmed before you

activate the notification.

3. Press

to finish the procedure.

12.8 Change Password

Change the password through your mailbox

1. Access the mailbox.

(See Section 12.3 on page 55)

2. Select 5 to change the password.

Listen and follow the dedicated voice announcements.

3. Press

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Note: The password can also be changed without accessing the mailbox by

using the procedure Section 12.8 on page 59.

Change the password through the telephone

1. Press #*7 2* to select a new password.

2. Enter your present password.

The default password is 0000.

3. Press *

4. Enter your new password.

5. Press # and wait for the verification tone.

6. Press

to finish the procedure.

12.9 Dictaphone Function

If you want to record and retrieve personal voice messages (memos), you
can use the Dictaphone function. A dictaphone message is treated as a
normal message. For information on how to retrieve dictaphone messages,
see Section 12.4 on page 56.

Record message

To start recording:

1. Press *5 8#

2. Wait for the verification tone. “RECORDING” is displayed.

3. Record your message.

The maximum recording time is four minutes and 15 seconds. Select one
of the options below:

4. Press * to play-back.

.

60

OR

Press 9 and speak to re-record.

OR

Press

to stop the recording and save the message.

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13 Abbreviated numbers

By using abbreviated numbers, you can make calls simply by pressing a few
keys. Frequently used external numbers are stored as common abbreviated
numbers in the exchange. Up to 10 individual abbreviated numbers (your
personal most frequently used external numbers) can be stored and used on
the digit keys 0 to 9.

13.1 Common Abbreviated Numbers

External numbers are stored centrally in your BusinessPhone Communication
Platform. Common abbreviated numbers can be dialled from every extension
that has the authority to do so.

Abbreviated numbers

1. Enter the common abbreviated number.

Please refer to your telephone directory.

2. Press

to make the call.

13.2 Individual Abbreviated Numbers

You can program and activate your most frequently used external numbers on
the digit keys 0 to 9.

1. Press **

2. Enter the abbreviated number.

A number between 0 and 9.

3. Press

Program individual abbreviated number

How to program external numbers on the digit keys 0 to 9.

to make the call.

1. Press *5 1* to enter programming mode.

2. Enter an abbreviated number between 0 and 9 and press *.

3. Enter the digit(s) for external line access and the external number.

The number can consist of up to 24 digits.

Note: Your public network requires waiting for a second dial tone, press *

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4. Press #

5. Wait for the verification tone.

Cancel one specific individual abbreviated number

1. Press #5 1*

2. Enter an abbreviated number between 0 and 9 and press # .

3. Press

.

4. Wait for the verification tone.

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14 Group Features

When you are working together in a team, the following group features can be
very useful.

14.1 Group Hunting

Your phone can be included in one or several hunt groups. In a hunt group, all
members are represented with one common directory number. 16 hunt groups
can be programmed, each containing 1 to 20 members. A member can be
either an extension number, an operator console or a fictive number. Please
ask your system administrator if you require this function.

Group Features

Note: The number of cordless extensions in a hunt group is limited to eight

Incoming calls to the hunt group are directed to free extensions in the group.
The hunt order within the group can be changed to suit your needs. If all
members of the hunt group are busy, an incoming call is being queued. If no
one answers this call before the programmed time, the call is forwarded to the
programmed diversion address (for example operator).

Note: If all members in a hunt group are busy, the Callback or Intrusion

14.1.1 Log in

Before you can answer group hunting calls, you must log in.

To log in to one hunt group

1. Press *2 8*

2. Enter the hunt group code.

Please ask your system administrator for the configured number.

(including tandem configurations).

functions are not available.

3. Press #

4. Wait for the verification tone.

To log in to all hunt groups

1. Press *28**#

2. Press

.

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3. Wait for the verification tone.

Answer calls

It is possible to have group hunting information in the display. If you require a
different display layout, p lease c ontact y our system administrator.

Answer group hunting calls in the normal way.

14.1.2 Log out

To log out from one hunt group:

1. Press #2 8*

2. Enter the hunt group code.

Please ask your system administrator for the configured number.

3. Press #

4. Wait for the verification tone.

Note: If you are logged in to more than one hunt group and log out from one of

them, the display will show the following text: PBX Group(s) logged out.

To log out from all hunt groups:

1. Press #2 8**#

2. Enter the hunt group code.

Please ask your system administrator for the configured number.

3. Press #

.

4. Wait for the verification tone.

14.2 Group Call-pick-up

In a Pick-up group, any member can answer any individual call to group
members. You answer a call to the group by dialling a special answering
number. Please ask your system administrator for the configured number.

Enter the group call pick-up code and press

64

.

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14.3 Common Bell Group

The Common Bell feature allows all extensions of the system (operator
included) to pick-up the call from an extension that has been predefined as a
common bell extension:

Group Features

Enter the Common Bell pick-up code and press

.

Please ask your system administrator for the Common Bell pick-up code. If two
or more extensions simultaneously attempt to answer a call from the Common
Bell extension, only the first extension will pick it up. The other extensions

will receive the number unobtainable tone. This will also happen if you dial

the Common Bell pick-up code and there are no calls waiting at the Common
Bell extension.

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15 Other Useful Features

By using these features, your productivity will be increased. For example, you
can set reminders for important meetings, place the costs for external calls
on separate accounts.

15.1 Automated Attendant

The Automated Attendant feature sends voice instructions to external and
internal callers, informing them of all possible options they can choose. Voice
instructions lead the callers step by step to the desired destination.

Other Useful Features

1. Enter the Automated Attendant directory number.

Please ask your system administrator for the automated attendant directory
number.

2. Press

and follow the voice instructions.

15.2 Account Number

An account number can be entered to debit telephone costs to different
accounts. Depending on the system configuration, the account number has to
be entered from a verified account number list (predefined) or you can invent
your own account number. The following pre-requisites apply:

• With the Verified Account Number you can restrict the making of external
calls (not a s pecific number or area), so everyone who is allowed to make
external calls will receive an account number which has to be used each
time he/she wants to make an external call.

• Verified account numbers contain up to 10 digits.

• Own account numbers contain up to 15 digits.

The account numbers can also be used through the DISA function, see Section

15.3onpage68

Verified or own account number

Before an outgoing call:

1. Press *9*

2. Enter account number and press #

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Valid digits 0-9. Internal dial tone. Make the external call.

15.3 Direct Inward System Access (DISA)

If you are working externally and you have the need to make business calls,
call your company and use the company PBX to make an external call to the
desired party. You just pay the costs for the phone call to your company.
The other costs will automatically be placed on your extension number or on
a special project.

Note: To use the DISA function, your extension has to be authorized by

the system administrator. To activate the DISA function, you have
to change the default password from “0000” to a personal one, see
Section 12.8 on page 59.

You can also divert calls from your office extension to your external position,
see Section 9 on page 43. During the procedure you will be prompted for your
password.

1. Enter the public number of your company, followed by the DISA number.

Ask the system administrator for the defined DISA number.

Note: If want to register the call on an account number, you should use

the Account Number procedure before you enter the external
number, see Section 15.2 on page 67.

2. Follow the voice announcements.

3. Dial the digit(s) for external line access and the desired public number.

Note: Which digit to press for external line access depends on the

configuration of the system.

Or:

Use the External Diversion function. Procedure, see Section 9 on page 43.

Note: If you program a new diversion address, remember to reset it when

you return to your office.

15.4 Tandem Configuration

68

The tandem configuration is a unit, consisting of two phones using the same
directory number. One of the phones is defined as the primary and the other

one as the secondary.

This function enhances the communication for users that, for example, have a
wired phone on their desk (the primary phone) and need to be mobile within
their company’s building with their own Cordless phone (the secondary phone).
Basically, the tandem configuration works as follows:

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To activate the Tandem Configuration

Other Useful Features

1. Press *2 8#

to log on the secondary phone.

2. Wait for the verification tone.

3. Press

to finish the procedure.

For incoming calls:

• Both phones are treated as 1 single extension.

For outgoing calls:

• Both phones are treated as 2 separate extensions.

To deactivate the Tandem Configuration

1. Press #2 8#

to log off the secondary phone.

2. Wait for the verification tone.

3. Press

to finish the procedure.

For incoming calls:

• The secondary phone cannot be called and the primary phone works as a
normal stand-alone phone.

For outgoing calls:

• Both phones are treated as 2 separate extensions.

Transferring a call between members of a Tandem Configuration

1. Press R and enter own directory number.

2. Press

15.5 Networking

Networking is the connection of several premises within a company. The
connection can be set up through leased lines, public lines, Local Area Network
(LAN) or Wide Area N etwork (WAN). Ask your system administrator about
details regarding networking.

to transfer the call.

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15.6 IP calls

IP calls are internal calls sent through an internal data network (LAN or WAN)
and the transfer of data and voice is made on the same line. If you are
connected to an internal data network, the IP connection is made automatically.
To minimize the traffic on the network, the speech quality is decreased.

If the speech quality is not acceptable, you can disconnect the IP call and switch
to a non-IP call (Alternative network). The switch from the IP net to the non-IP
net is made during the call, so the call does not have to be disconnected.

If you want to switch to a non-IP net during the call:

1. Press R

2. Press *6 1*.

During the procedure the other party is put on hold. When the procedure
is ready, you will receive a special ringing tone and the call is resumed in
the non-IP net.

Note: A switch to a non-IP call can only be performed if the original call is

an IP call, otherwise you will receive a blocking tone.

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16 Security

16.1 Activating Automatic Key Lock

The keypad can be set to lock 20 seconds after it was last used. When in

Security

idle mode a locked keypad is indicated by
lock, do the following:

1. Enter Settings in the menu.

2. Select Locks and press Select.

3. Select Automatic Key lock and press Select.

4. Mark On,pressSelect, and then press Back.

16.2 Activating Manual Key Lock

It is recommended to always have the automatic lock on, but it is possible to
manually lock and unlock the keypad as well. To lock the keypad manually:

•Press

The indicates that the keypad is locked.

Note: To unlock the keypad, press

and then Soft key Lock.

16.3 Activating Phone Lock

. To activate the automatic key

and then Soft key Yes.

Activating Phone lock will protect the phone from unauthorized use. When

this function is activated, the PIN code has to be entered at power on. When
activating Phone lock the PIN code that must be entered. The PIN code is by
default (0000) but it can be changed to any 4-8 digit code. To activate the
phone lock, do the following:

1. Enter Settings from the menu.

2. Select Locks.

3. Select Phone lock.

4. Select Auto phone lock.

5. Select On or On in charger.

6. Enter PIN code, press OK.

7. Press Back to save the settings.

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When the phone is locked, is shown in the display.

If forgotten, the PIN code can be removed by your distributor.

Note: Before using this feature, look up the IPEI code of your phone and write

it down, see Section 2.3 on page 9. If you forget the PIN code, contact
your certified Aastra Sales Partner for assistance, to reset to default.

16.4 Block Extension

You can block your extension in order to prevent unauthorized external calls.
You can still make internal calls and you can also receive incoming calls.

1. Press *72#

2. Wait for the verification tone.

Unblock Extension

1. Press #7 2*

2. Enter your password.

Note: To change your password see Section 12.8 on page 59.

3. Press # and then

4. Wait for the verification tone.

Your extension is open for use.

to block your extension.

to reopen.

16.5 Bypass Blocked Extension

In order to make a call, you can temporarily bypass a blocked extension by
using your personal password.

72

Note: To change your password see Section 12.8 on page 59.
Bypass own extension

1. Press *7 2*

2. Enter your password.

3. Press #

Dial tone. You can make one call from your extension.

.

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Security

Bypass another extension

This makes it possible to make a call on another, blocked extension, by using
your password.

1. Press *7 2*

2. Enter your password.

3. Press *

4. Enter your extension number

5. Press #

Dial tone. You can make one call from the blocked extension. However, it
will be registered as a call which is done from your own extension.

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17 Least Cost Routing

17.1 Use Least C ost Routing

Enter the digit(s) for external line access and the desired public number.

The usual way of making an outgoing external call.

Note: Which digit to press for external line access depends on the

configuration of the system.

17.2 Calling Least Cost Routing

Least Cost Routing

If LCR has been installed in your system, but your extension is not configured
to use it automatically, you also have the opportunity to get the cheapest
connection by dialling the LCR code before you dial an external number.

1. Enter the LCR code.

Please ask your system administrator for the LCR code.

2. Enter the digit(s) for external line access and the desired public number.

The usual way of making an outgoing external call.

Note: Which digit to press for external line access depends on the

configuration of the system.

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18 Settings

1. Press Menu.

2. Select Settings.

18.1 Sound and Alert Settings

18.1.1 Volume Control

You can adjust the volume in the ear piece, of the loudspeaker for handsfree
speaking and the volume of the ringer.

Settings

Adjust loudspeaker volume for handsfree speaking

Press

Adjust ear piece volume

Press
store and keep the new volume level.

To adjust the volume

1. Press Menu and navigate to Settings .

2. Select Sound & Alerts and press Select to confirm.

3. Navigate to Volume and press Select to confirm.

4. Adjust the volume with

or buttons to adjust the volume during a call.

or buttons to adjust the volume during a call. The phone will now

18.1.2 Ringer Signals

Different signals for internal calls, external calls and callback can be set. By
default, there are 14 different signals in the telephone, and 10 additional signals
can be downloaded to the handset.

or and click OK to confirm.

Note: Ask your system administrator on how to download additional signals

To set the sound for a ringing type

1. Press Menu and navigate to Settings .

2. Select Sound & Alerts and press Select to confirm.

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3. Select Ring signals and press Select to confirm.

4. Select the ringing signal type: Internal, External, or Callback and press

Select to confirm.

5. Select the desired sound and press Select to confirm.

18.1.3 Vibrating Alert

You can select different signals for mail and voice messages. By default,
there are 16 different signals in the telephone, and additional signals can be
downloaded to the handset.

To set the sound

1. Press Menu and navigate to Settings .

2. Select the menu item Sound & Alerts and press Select to confirm.

3. Select the vibrating alert type: On, On if silent or Off.

4. Press Select to confirm.

18.1.4 Key Sound

Key sound is the sound you hear each time you press a key. This feature
can be enabled and disabled.

1. Press Menu and navigate toSettings .

2. Select the menu item Sound & Alerts and press Select to confirm.

3. Select one of the following options:

• Silent for no Key sound.

• Click to have a Key sound with each key press.

• Tone to have a Key sound with each key press.

4. Press Select to confirm and save the settings.

18.2 Display Settings

78

You can modify the contrast of the phone screen:

1. Press Menu and navigate to Settings.

2. Navigate to Display and press Select.

3. Select Contrast and press Select.

4. Use the navigations buttons to change the contract and press OK to

confirm.

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18.3 Time and D ate Settings

The time and date information is updated automatically by the system.

Set time format

1. Enter Settings.

2. Select the menu item Time & Date.

3. Press Select.

4. Select Time format.

The actual time will be displayed. The selectable time formats are:

• 24 hour

Settings

• 12 hour (AM/PM)

5. Press Select to save the setting.

Set date format

1. Enter Settings.

2. Navigate to Time & Date and press Select to confirm.

3. SelectDate format and press Select.

The following options are available:

• DD/MM/YYYY, that is 17/09/2007 (also called Europe)

• MM/DD/YYYY, that is 9/17/2007 (also called US)

• YYYY-MM-DD, that is 2007-09-17 (ISO 8601)

• MMM DD YYYY, that is Sept. 17 2007

• DD MMM YY, that is 17 Sept 07

• DD.MM.YYYY, that is 17.09.2007

• DD-MM-YYYY, that is 17-09-2007

4. Press Select to save the setting.

18.4 Change the Menu Language

1. Enter Settings.

2. Navigate to *Language to change the l anguage.

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The available languages are Dansk (Danish), Nederlands (Dutch), English,
Soumi (Finnish), Français (French), Deutsch (German), Italiano (Italian),
Norska (Norwegian), Português (Portuguese), Español (Spanish), Svenska
(Swedish).

3. Navigate to choose the language and press Select to save the setting.
Note: If, by mistake, you changed the language, the * before Language will

allow you to easily find where in the menu to switch languages.

18.5 Change Owner ID

The owner ID is set to identify the telephone.

1. Enter Settings.

2. Select Owner ID.

3. Enter the identity.

4. Press OK to save the setting.

18.6 Connections

Only available systems are displayed. It is possible to switch between the
systems if they are configured in the Central Portable Device Manager (CPDM)
or the Desk PDM.

1. Enter Settings.

2. Select System.

3. Select Change system.

4. Select Automatically, or a specific system.
If the phone is set to Automatically, it selects a system according to the

priority list, see Priority in Section 18.6 on page 80

Subscribe System

80

The cordless telephone can s ubscribe up to eight different systems. To

subscribe a new system, the Park (Portable Access Right Key) and Ac

(Authentication code) related to the system you are going to log on to are
needed.

Contact your system administrator for more information.

The IPEI code is a unique code which has been assigned to the cordless
telephone.

1. Enter System name and press Next.

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2. Enter the PARK code.

3. Enter the AC code and press Next.
The information text Protection on? is displayed.

4. Select Yes/No, if the new system is to be protected or not.

5. Press OK.

The searching mode starts.

Unsubscribe System

1. Select Unsubscribe to delete a system subscription.

2. Select Delete.

Settings

Note: It is not possible to delete a protected subscription.
Rename System

If there are different location areas that are using the same System, it is
possible to change the name of the system in the telephone for easier location,
for example; System A (Herrljunga), System A (Gothenburg).

1. Select Rename System.

2. Select the system to rename.

3. Enter the new name.

4. Select Save.

Priority

The default order of priority is the order of entered subscriptions. This means
that the first subscribed system has the highest priority. This list can be edited
by the user. It is possible to set the systems in priority by moving them up or

down in the list. It is also possible to get priority information by selecting Info.

1. Select Priority.

2. Change the priority by selecting

and .

The priority will be saved when Back is selected.

Redirect Calls when placed in Charger

Calls can be redirected to another extension when the cordless telephone is
placed in the DC4 charger and the Rack charger. The function is automatically
cancelled when the phone is removed from the charger.

1. Enter Settings.

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2. Select In charger.

3. Select Redirect.

4. Press Select to save the setting.

Detach from system while charging

When the cordless telephone is placed in the charger the phone can be
detached from the system but still be switched on and charging.

1. Enter Settings.

2. Select In charger.

3. Select Switch off.

4. Press Select to save the setting

Deactivate the charging mode

1. Enter Settings.

2. Select In charger.

3. Select No action.

4. Press Select to save the setting.

18.7 Network Settings

Subscribe a New PBX System

The cordless telephone can s ubscribe up to eight different systems. To

subscribe a new system, the Park (Portable Access Right Key) and Ac

(Authentication code) related to the system you are going to log on to are
needed.

Contact your system administrator for more information.

The IPEI code is a unique code which has been assigned to the cordless
telephone.

1. Enter System name and press Next.

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2. Enter the PARK code.

3. Enter the AC code and press Next.
The information text Protection on? is displayed.

4. Select Yes/No, if the new system is to be protected or not.

5. Press OK.

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The searching mode starts.

Select PBX System

1. Enter System in the menu, see Section 18 on page 77.

2. Select Connections.

3. Select Change system.

4. Select Automatically or a specific system.
If the phone is set to Automatically it selects a system according the

priority list.

Priority for the PBX Systems

Settings

The default order of priority is the order of entered subscriptions. This means
that the first subscribed PBX system has the highest priority. This list can be
edited by the user.

1. Enter Settings.

2. Select Connections.

3. Select Priority.

4. Select from list and change the priority by pressing

or .

5. Press Back to save the setting.

Unsubscribe a PBX System

1. Enter Settings.

2. Select Connections.

3. Select Unsubscribe.

4. Select the system to delete and press Yes.

Note: It is not possible to delete a protected subscription.

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19 Audible Signals

The tones shown in this section are the most used tones worldwide. Many
markets use a different tone for one or more situations

Dial tone

Special dial
tone

Ringing tone
or queue
tone

Busy tone

Audible Signals

Congestion
tone

Number
unobtainable
tone

Call waiting
tone

Intrusion
tone

Conference
tone

Verification
tone

Warning
tone,
expensive
route

Every 15 seconds (to all parties)

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20 Useful Hints

Connections between external lines

With your BusinessPhone Communication Platform, you can establish an
external call diversion or a conference with more than one external party or
transfer an external call to another external destination (for example a mobile
phone). These features are very useful for everyday business life.

Note: When these features are used, your BusinessPhone Communication

Platform will occupy at least two external lines.

However, there may be disadvantages in connecting to several external lines.
We would therefore like to draw your attention to the following:

Useful Hints

• Please do not transfer external calls to an external mailbox, to

information systems or to external parties before they have answered.

• If you are connected to two external lines, cancel one call by pressing
“R” and “1”.

If the external parties are not persons (mailbox, automated information or
attendant systems, etc.), connections on external lines can last a long time,
which can be costly. Moreover, such calls may occupy two of your system’s
external lines. You can restrict connections between the external lines by
reprogramming your system.

Please ask your system administrator or contact our service center for more
information.

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21 Installation

21.1 Check for completeness

Make sure that all the parts are present. If anything is missing, please contact
your system administrator or supplier.

The set contains:

1. Cordless phone

2. Battery

Installation

3. Clip

4. Assembly card

Note: It is important to make a note of the IPEI code. The IPEI code may be

needed for unblocking the Cordless phone if an incorrect PIN code has
been entered three times. See Section 2.3 on page 9 for further details.

21.2 Charging the Battery

The battery requires charging when in the display indicates low level. To
charge the battery:

• Place the phone in the desktop charger or in the rack charger.

The battery is being charged when the indicator on the telephone is
steady orange. When the battery is fully charged the indicator will be
green. A flashing green indicator means incoming call. A red indicator
indicates battery warning. An animated battery icon is shown in the display,
indicating charging be starting with its current charge and ending with the
full charge. A filled battery icon indicates a fully charged battery.

Note: Only use the prescribed desktop charger for charging.

21.3 Charging Spare Batteries

Spare batteries can be charged with a separate battery pack charger. The
battery pack charger can charge six batteries at the same time.

21.4 Replacing the Battery

If the standby time for the cordless telephone becomes too low, replace the
battery with a new one. Contact your system administrator or your certified

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Aastra Sales partner for information on new batteries. The battery is connected
to the cordless telephone in such a way that no miss-contact is possible.

To replace the battery, do the following, also see Figure 10 on page 90:

1

Figure 10 Battery replacement

1. Open the battery compartment and remove the battery.

2. Disconnect the battery cable, and replace with a new battery.

Note: After replacing the battery with a new one, the battery icon can indicate

an empty battery even though it is fully charged. Charge the battery for
at least one hour to get the correct reading.

To avoid fatigue of the phone's battery connector, use the charger instead of
repeatedly replacing an empty battery with a new one.

2

21.5 Chargers

There are two desktop chargers available, one basic charger that will only
charge the cordless telephone, and one with advanced functionality to download
new software and synchronize parameters, see Figure 11 on page 91.

21.5.1 Desktop Charger

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Installation

Advanced Basic

Figure 11 Desktop chargers

The charger is delivered with a plug-in power supply and is connected into an
ordinary wall socket.

Note: Only use the charger within the temperature range of 5 - 40º C.

21.5.2 Rack Charger

Note: See also the separate Installation Guide, supplied together with your

phone.

The charging rack is used for c harging handsets, to communicate with the
system, and for software download. The built in power supply can charge up to
six cordless telephones.

21.5.3 Battery Pack Charger

The battery charger is used for charging up to six spare batteries.

21.5.4 Power adapters

002

The article number is:

• Art.No.DC3: 130160 Power supply unit AC/5V DC/0.65A -Europe

• Art.No.DC3: 130166 Power supply unit AC/5V DC/1A -USA, Canada,
AUS, and U.K.

• Art.No.DC4: 130161 Power supply unit AC/5V DC/2A

21.6 Headset

A headset is recommended if you frequently use the phone, and/or want to
have both hands free. The headset come in two version:

• with microphone integrated in the cable

• with microphone on the boom.

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21.7 Belt Clip

The clip on the back of the phone helps you fasten it to a belt or similar.

To attach or remove the clip: spread the clip slightly. The ends of the clip fit
into holes on the side of your phone.

21.7.1 Attaching Hinge-type Clip

Attach the hinge clip as described in Figure 12 on page 92.

Figure 12 Click on the clip

21.7.2 Attaching Swivel-type Clip

Attach the swivel clip as described in Figure 13 on page 92.

Figure 13 Click on the clip

21.8 Portable Device M anager

Software and parameters in the DT390 cordless phone can be upgraded by
the Portable Device Manager (PDM). The PDM exists as a Windows version
(Desk PDM) and as a System version (CPDM). The Desk PDM is used together
with the Desktop charger (Advanced).

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Note: Information on how to download the PDM to the charger w ill be

provided along with the box for the charger.

To view the telephone’s software version:

1. Press *#34# in standby mode.

2. Select Software.

21.8.1 Central Portable Device Manager Settings

Depending on user rights, the CPDM Service Tool makes it possible to
download new software, ringing melodies, startup screen, company phonebook
and so on. The tool is also needed for the following settings:

• Voice Activated Assistant (VAA) number

Installation

• Voice mail number

• Number to central phonebook

• Diversion types labels

• Absence labels

• Dialing codes for date format, inquiry, switch call, transfer call, add to
conference, end current call, call waiting, call back, and deactivate dialing
code.

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