Aastra Dialog 3145 User Guide

Dialog 3105MW/3145/3145MW/3146

and any type of Analog Telephones for MD110 Communication System

User Guide

Cover Page Graphic

Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings:

• Width: 15,4 cm (Important!)

• Height: 11,2 cm (May be smaller)

• Top: 5,3 cm (Important!)

• Left: -0,3 cm (Important!)

This text should then be hidden.

Welcome

Welcome to the User Guide for the Ericsson Analog 3105MW, 3145, 3145MW, 3146 telephones and any type of analog telephones with DTMF signalling for the Ericsson MD110 Communication System, release BC11. It is a state-of-the-art Communication System. Its alliance of features and facilities effectively improves communications for virtually any kind of organization.

To take full advantage of these advanced features and facilities there is a line of telephones, designed for ease of use in every situation.

Some markets use differing codes for some functions. In this guide, all functions are described using the most common code for every specific function. As a note the markets and their differing code is shown.

Important

The MD110 Communication System supports all types of Analog telephones, but some features require that an Ericsson Analog telephone is connected to the system.

Throughout the guide you will be advised if a function is adapted for a particular telephone or not.

The latest version of this User Guide can also be downloaded from:

http://www.ericsson.com/enterprise/archive/manuals.shtml

Note: The Ericsson Analog telephones can be connected to all types of telephone exchanges.

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Hereby, Ericsson Enterprise AB, declares that this telephone, is in conformity with the essential requirements and other relevant provisions of the European R&TTE directive 1999/5/EC. Please refer to: http://www.ericsson.com/sdoc.

EN/LZT 103 40 R1A

All rights reserved. No parts of this publication may be reproduced, stored in retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher.

Dialog 3105MW/3145/3145MW/31462

Description -

Dialog 3105MW Telephone ..............................4

Description -

Dialog 3145 Telephone ..................................... 6

Description -

Dialog 3145MW Telephone ..............................8

Description -

Dialog 3146 Telephone ................................... 11

Free Seating (optional) ....................................14

Incoming Calls ...............................................16

Outgoing Calls ...............................................18

During Calls .................................................... 21

When You Receive a Busy Tone ..................... 26

Call Forwarding ..............................................30

Internal Messages ..........................................42

Voice Mail .......................................................44

Information .....................................................48

Abbreviated Numbers .................................... 51

Group Facilities ..............................................56

Other Useful Facilities ..................................... 59

Paging (optional) ............................................65

Authority ........................................................72

Adjustments ................................................... 77

Audible Signals .............................................. 80

Installation ...................................................... 82

Troubleshooting .............................................. 85

Index ..............................................................86

Table of Contents

page

3Dialog 3105MW/3145/3145MW/3146

Description - Dialog 3105MW Telephone

Description Dialog 3105MW Telephone

(bottom side)

Dialog 3105MW/3145/3145MW/31464

Description - Dialog 3105MW Telephone

1 Mute / Program

a. Switch microphone on or off. See section “During Calls” on

page 21.

b. Store your most frequently called number as a quick dial

number, see section “Abbreviated Numbers” on page 51.

Note: If you unplug the telephone, the stored number will remain for about 4 hours.

2Private

Activate programmed quick dial number, see section “Abbreviated

Numbers” on page 51.

3 Last Number Redial / Pause key

a. Redial last number dialled. b. Insert a pause if you have to wait for dial tone.

4 R-key

Used for example to make an inquiry, to transfer a call or to establish a conference, see section “During Calls” on page 21.

5 Message waiting lamp

A flashing light indicates a waiting message. See section “Internal

Messages” on page 42.

6Handset volume

Adjust handset volume. See section “Adjustments” on page 77.

7Ring signal volume

Adjust ring signal volume. See section “Adjustments” on page 77.

8 Ring signal character

Adjust ring signal character. See section “Adjustments” on page 77.

9 Message waiting on/off

Switch message waiting indication on or off. See section “Adjustments” on page 77.

10 Loudspeaker

11 Handset with hearing aid function

See section “Adjustments” on page 77.

Please note: The handset may retain small metal objects in the earcap region.

5Dialog 3105MW/3145/3145MW/3146

Description - Dialog 3145 Telephone

Description Dialog 3145 Telephone

(bottom side)

Dialog 3105MW/3145/3145MW/31466

Description - Dialog 3145 Telephone

1Mute

To switch the microphone on or off. See section “During Calls” on page 21.

2Program

Store frequently called numbers, see section “Abbreviated

Numbers” on page 51.

3 Last Number Redial / Pause key

a. Redial last number dialled. b. Insert a pause if you have to wait for dial tone.

4 R-key

Used for example to make an inquiry, to transfer a call or to establish a conference, see section “During Calls” on page 21. Can be set to two different modes, see section “Adjustments” on page 77.

5 Loudspeaker on/off

To switch the loudspeaker on or off. See section “During Calls” on page 21.

6 Programmable keys

Nine keys for storing frequently called numbers. You can store one number per key, see section “Abbreviated Numbers” on page 51.

Note: If you unplug the telephone, stored numbers will remain for about 4 hours.

7Handset volume

Adjust handset volume. See section “Adjustments” on page 77.

8Ring signal volume

Adjust ring signal volume. See section “Adjustments” on page 77.

9 Speaker volume

Adjust speaker volume. See section “Adjustments” on page 77.

10 Ring signal character

Adjust ring signal character. See section “Adjustments” on page 77.

11 Loudspeaker

12 Handset with hearing aid function

See section “Adjustments” on page 77.

Please note: The handset may retain small metal objects in the earcap region.

7Dialog 3105MW/3145/3145MW/3146

Description - Dialog 3145MW Telephone

Description Dialog 3145MW Telephone

(bottom side)

Dialog 3105MW/3145/3145MW/31468

Description - Dialog 3145MW Telephone

1Mute

Switch microphone on or off. See section “During Calls” on page 21.

2Program

Store frequently called numbers, see section “Abbreviated

Numbers” on page 51.

3 Last Number Redial / Pause key

a. Redial last number dialled. b. Insert a pause if you have to wait for dial tone.

4 R-key

Used for example to make an inquiry, to transfer a call or to establish a conference, see section “During Calls” on page 21

5 Loudspeaker on/off

Switch loudspeaker on or off. See section “During Calls” on page 21.

6 Programmable keys

Ten keys for storing frequently called numbers. You can store one number per key, see section “Abbreviated Numbers” on page 51.

Note: If you unplug the telephone, stored numbers will remain for about 24 hours.

7 Message waiting lamp

A flashing light indicates a waiting message. See section “Internal

Messages” on page 42.

8Handset volume

Adjust handset volume. See section “Adjustments” on page 77.

9Ring signal volume

Adjust ring signal volume. See section “Adjustments” on page 77.

10 Speaker volume

Adjust speaker volume. See section “Adjustments” on page 77.

11 Message waiting

Set type of message waiting indication. See section “Adjustments” on page 77.

12 Ring signal character

Adjust ring signal character. See section “Adjustments” on page 77.

9Dialog 3105MW/3145/3145MW/3146

Description - Dialog 3145MW Telephone

13 Loudspeaker

14 Handset with hearing aid function

See section “Adjustments” on page 77.

Please note: The handset may retain small metal objects in the earcap region.

Dialog 3105MW/3145/3145MW/314610

Description - Dialog 3146 Telephone

Description Dialog 3146 Telephone

(bottom side)

11Dialog 3105MW/3145/3145MW/3146

Description - Dialog 3146 Telephone

1Mute

Switch microphone on or off. See section “During Calls” on page 21.

2Program

Store frequently called numbers, see section “Abbreviated

Numbers” on page 51.

3 Last Number Redial / Pause key

a. Redial last number dialled. b. Insert a pause if you have to wait for dial tone.

4 R-key

Used for example to make an inquiry, to transfer a call or to establish a conference, see section “During Calls” on page 21.

5 Loudspeaker on/off

Switch loudspeaker on or off. See section “During Calls” on page 21.

6 Programmable keys

Ten keys for storing frequently called numbers. You can store one number per key, see section “Abbreviated Numbers” on page 51.

Note: If you unplug the telephone, stored numbers will remain for about 24 hours.

7 Message waiting lamp

A flashing light indicates a waiting message. See section “Internal

Messages” on page 42.

8Handset volume

Adjust handset volume. See section “Adjustments” on page 77.

9Ring signal volume

Adjust ring signal volume. See section “Adjustments” on page 77.

10 Speaker volume

Adjust speaker volume. See section “Adjustments” on page 77.

11 Data port

Enables a parallel connection of a PC or modem.

12 Program on or off

Slide the switch to set programming on or off.

13 Ring signal character

Adjust ring signal character. See section “Adjustments” on page 77.

Dialog 3105MW/3145/3145MW/314612

14 Loudspeaker

15 Handset with hearing aid function

See section “Adjustments” on page 77.

Please note: The handset may retain small metal objects in the earcap region.

Description - Dialog 3146 Telephone

13Dialog 3105MW/3145/3145MW/3146

Free Seating (optional)

The Free Seating function is used for persons who have an office extension number but no telephone set of their own. For example, flexible office workers, persons mostly working outside the office, etc. As a Free Seating user and working from the office, you logon to any free telephone set that temporarily will be assigned with your extension number and your system authorities.

To log on

u Lift the handset

* 1 1 * Press

z * Enter the authorization code and press z # Enter your telephone number and press

d Replace the handset to finish the procedure

Note: An earlier version of the Free Seating function use another procedure:

To log on, press

* 1 0 * extension No. #.

Dialog 3105MW/3145/3145MW/314614

To log off

u Lift the handset

# 1 1 # Press

d Replace the handset to finish the procedure

Note: An earlier version of the Free Seating function use another procedure:

To log off, press

# 1 0 #

Free Seating (optional)

15Dialog 3105MW/3145/3145MW/3146

Incoming Calls

A ring signal indicates an incoming internal or external call.

Answer calls

u Lift the handset

On another extension

You can answer a call to another extension from any phone in your office.

u z Lift the handset and call the ringing extension

You receive busy tone.

8 Press

Note: France press

4; Sweden press 6

Dialog 3105MW/3145/3145MW/314616

Incoming Calls

Answer a second call

A call waiting tone will inform you, during a conversation, that a second call is waiting on your phone.

You have two options.

Option 1:

Finish the ongoing call:

d Replace the handset

The new call will be signalled on your phone.

u Lift the handset to receive the new call

Option 2:

Ask your conversation partner to wait:

y d Press and replace the handset

The waiting call will be signalled on your phone.

u Lift the handset to receive the new call

After finishing the new call:

d Replace the handset

Your first call will be signalled on your phone.

u Lift the handset to receive the first call again

17Dialog 3105MW/3145/3145MW/3146

Outgoing Calls

Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party.

Make calls

How to make internal and external calls.

u Lift the handset and dial either:

z An extension number to make an internal call,

0 z Dial the digit or digits to get an external line

Dial tone.

Note: Which digit or digits to press for an external line, depends on the configuration of the system.

d Replace the handset to end the call

Notes:

You can make your calls faster, using common abbreviated numbers and by programming your own abbreviated numbers.

If you receive a queue tone when the digit or digits to get an external line are dialled (optional function Least Cost Routing is used in the system), keep waiting.

Once a line becomes free you will receive a dial tone.

If a warning tone is heard, the selected line is marked “Expensive”.

Dialog 3105MW/3145/3145MW/314618

Wait for dial tone

Sometimes it is required to wait for a new dial tone after dialling the prefix digit when making an external call. In such situations, you must store the pause for a new dial tone into the number:

On the Ericsson Analog telephones:

r Press

Note: This function is not supported for other analog telephones.

Individual External Line

To make a call on a specific external line:

u Lift the handset

* 0 * Press

z # Dial the individual external line number and press

Outgoing Calls

z Dial the digit or digits to get an external line and the external

number

19Dialog 3105MW/3145/3145MW/3146

Outgoing Calls

Last External Number Redial

When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not.

Note: To redial a number that incorporates a wait for a new dial tone, you must indicate to the telephone where in the number it must pause and wait for the new dial tone. To do this, press the required key at the proper place in the number. See section “Make calls” on page 18.

On the Ericsson Analog telephones:

u r Lift the handset and press to redial last dialled external

number

On other analog telephones:

u * * * Lift the handset and press to redial the last dialled external

number

Note: Finland and Sweden press

* * 0

Dialog 3105MW/3145/3145MW/314620

During Calls

The MD110 Communication System allows you to handle calls in many different ways. You can for instance make an inquiry, transfer the call or create a conference.

Monitoring

Note: This section only applies to the Ericsson Dialog 3145, Dialog 3145MW and Dialog 3146 telephones.

You have an ongoing conversation via the handset.

l Press to switch the loudspeaker on

d Replace the handset

The loudspeaker monitors the call.

Note: When the loudspeaker is on, the microphone is automatically switched off in the handset. You can adjust the volume, see section “Adjustments” on page 77.

((l Press to end the call

From Monitoring to handset

u Lift the handset

Continue your conversation via the handset.

21Dialog 3105MW/3145/3145MW/3146

During Calls

Mute

Note: This section only applies to the Ericsson Analog telephones.

You have an ongoing conversation.

m Press to switch the microphone on or off

When the lamp lights, the caller will not be able to hear the conversation in your room.

Note: Mute key is slightly different on the Ericsson Dialog 3105MW telephone.

Inquiry

During an ongoing conversation you like to make an inquiry to an internal or external party.

y Press

The first party is put on hold.

z Call the second party

When the party answers you can switch between the calls (Refer Back), transfer the call, create a conference and end one of the calls.

2 Press to return to the first party

Note: Sweden press

Refer Back

You can switch between connected parties:

2 Press to put the ongoing conversation on hold

The first party is connected.

Note: Sweden press

Dialog 3105MW/3145/3145MW/314622

Transfer

You have an ongoing internal or external conversation and you want to transfer the ongoing call.

y Press

During Calls

z Call the second party

You can transfer the call before answer or wait for answer

Replace the handset

The call is transferred.

Note: Make sure, that you are connected to the desired party.

Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the dialled extension is busy or Transfer is not allowed, your phone will ring again.

23Dialog 3105MW/3145/3145MW/3146

During Calls

Conference

With this procedure you can include up to seven parties in a conference. Only the conference leader can admit participants. During the conference a tone will be heard every 15th second.

Note: The conference tone might be disabled for your system.

You have an ongoing conversation and want to establish a telephone conference. You will become the conference leader.

y Press

z Call the second party

Wait for answer.

3 Press to establish a three party conference

Now you have established a three party conference.

Note: Sweden press

Repeat the procedure to include other persons to the conference

d Replace the handset to leave the conference

Dialog 3105MW/3145/3145MW/314624

On Hold

You can temporarily put the ongoing call on hold. Calls put on hold can be resumed on your own telephone or another.

y d Press and replace the handset

To resume the call on your own extension

u Lift the handset

To resume the call on another extension

u Lift the handset

z Call the extension where the call was put on hold

8 Press

During Calls

Note: France press

4 ; Sweden press 6

25Dialog 3105MW/3145/3145MW/3146

When You Receive a Busy Tone

Busy extension or external line

If you call an extension and receive a busy tone or get no answer or all external lines are busy you can use these methods:

Automatic Callback

If a called extension is busy or there is no answer:

6 Press

Note: France, Finland and Sweden press

d Replace the handset to finish procedure

You are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the Callback service is cancelled.

u Lift the handset when you are called back

The system calls the extension.

Note: Callbacks can be activated on several extensions at the same time.

Dialog 3105MW/3145/3145MW/314626

When You Receive a Busy Tone

If all external lines are busy (after dialling the digit or digits to get a line):

6 Press

Note: France, Finland and Sweden press

z # Dial the external number and press

d Replace the handset to finish procedure

When an external line becomes free you will be called back (recall ring signal). You have to answer within eight seconds, otherwise the Callback service is cancelled.

u Lift the handset when you are called back

The system calls the external number.

Note: Only one Callback can be activated on a busy external line.

Cancel any single Callback

u Lift the handset

# 3 7 * z Press and dial the extension number

Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number.

# d Press and replace the handset

Cancel all Callbacks

u Lift the handset

# 3 7 # Press

d Replace the handset

27Dialog 3105MW/3145/3145MW/3146

When You Receive a Busy Tone

Call Waiting

If you urgently wish to contact a busy extension or external line, you can notify it by a call waiting signal.

5 Press

Note: France and Finland press

Keep handset off-hook. When the called extension or the external line becomes free, it will be called automatically.

Note: The Call Waiting function might be blocked for use on your extension (programmed by system administrator). If Call Waiting is not allowed you will continue to receive a busy tone.

Intrusion on a busy extension

You can intrude on an ongoing call on a busy extension.

6; Sweden press 4

4 Press

Note: France and Sweden press

Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard.

Notes:

The warning tone might be disabled for your system.

The Intrusion function might be blocked for use on your extension (programmed by system administrator).

If Intrusion is not allowed you will continue to receive a busy tone.

Dialog 3105MW/3145/3145MW/314628

When You Receive a Busy Tone

Intrusion on a busy external line

You can intrude on an ongoing call on a busy external line.

* 4 4 * z Press and dial the individual external line number

# z Press and dial the digit or digits to get an external line

Busy tone.

4 Press

Note: France and Sweden press

Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard.

Notes:

The warning tone might be disabled for your system.

The Intrusion function might be blocked for use on your extension (programmed by system administrator). If Intrusion is not allowed you will continue to receive a busy tone.

29Dialog 3105MW/3145/3145MW/3146

Call Forwarding

Diversion

If you do not want to be disturbed or will be out of the office, you can have all calls to your extension diverted to a pre-programmed answering position. During Diversion you will hear a special dial tone. You can still make calls as usual.

Diversion can be direct, on no answer, on busy or to another information service facility.

Order direct Diversion from your own extension

The call is diverted to an individual position or up to three predetermined common answering positions (depending on the type of the incoming call). Programmed by the system administrator.

u Lift the handset * 2 1 # Press

Note: U.K. press

d Replace the handset

Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in section “Internal Follow-me” on page 33.

* 2 #

Dialog 3105MW/3145/3145MW/314630

Cancel direct Diversion from your own extension

u Lift the handset

# 2 1 # Press

Call Forwarding

Note: U.K. press

d Replace the handset

Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in section “Internal Follow-me” on page 33.

Diversion when there is no answer

u Lift the handset

* 2 1 1 # Press to order

Note: Finland and Norway press

d Replace the handset

The incoming call is diverted after 3 signals.

To c a n ce l :

u Lift the handset

# 2 1 1 # Press

Note: Finland and Norway press

d Replace the handset

# 2 #

* 6 1 #

# 6 1 #

31Dialog 3105MW/3145/3145MW/3146

Call Forwarding

Diversion when caller receives a busy tone

u Lift the handset

* 2 1 2 # Press to order

Note: Finland and Norway press

d Replace the handset

To c a n ce l :

u Lift the handset

# 2 1 2 # Press

Note: Finland and Norway press

d Replace the handset

Diversion to another information service facility

u Lift the handset

* 2 1 8 # Press

d Replace the handset

To c a n ce l :

u Lift the handset

# 2 1 8 # Press

* 6 7 #

# 6 7 #

d Replace the handset

Dialog 3105MW/3145/3145MW/314632

Internal Follow-me

All calls to your extension are diverted to an extension of your choice (within the private network). During Follow-me you will hear a special dial tone. You can still make calls as usual.

Order from your own extension

u Lift the handset

* 2 1 * z Press and dial the answering position number

Call Forwarding

Note: U.K. press

* 2 * No.

# d Press and replace the handset

Cancel from your own extension

u Lift the handset

# 2 1 # Press

Note: U.K. press

# 2 #

d Replace the handset

Redirect from answering position

u Lift the handset

* 2 1 * z Press and dial your own extension number

Note: U.K. press

* 2 * No.

* z Press and dial the diversion number

# d Press and replace the handset

Calls are diverted to the answering position.

Note: Internal Follow-me must be ordered from your own extension before you can redirect from answering position.

33Dialog 3105MW/3145/3145MW/3146

Call Forwarding

# 2 1 * z Press and dial your own extension number

Cancel from answering position

u Lift the handset

Note: U.K. press

# 2 * No.

# d Press and replace the handset

External Follow-me

If External Follow-me is allowed you can have all calls to your extension diverted to an external number of your choice. A special dial tone will be heard. You can still make calls as usual.

Order

u Lift the handset

* 2 2 # z Press and dial the digit or digits to get an external line and the

external number

# d Press and replace the handset

Cancel

u Lift the handset

# 2 2 # Press

d Replace the handset

Dialog 3105MW/3145/3145MW/314634

Bypass Diversion

If Bypass Diversion is allowed from your extension, you can bypass an activated Diversion/Follow-me on a specific extension.

u Lift the handset

* 6 0 * z Press and dial the extension number

# Press and wait for answer

Personal Number (optional)

With this function you can be reached on your normal office telephone number even if you are in another room, out of the office, at home, etc. Depending on the functionality of your office exchange, you can have either one individual single search profile or you can choose between five individual search profiles. A search profile can be designed to fit the situation, i.e. In the office, On travel, At home, etc. Both internal or external telephone numbers can be used in a profile.

On your request, the search profiles are programmed or modified by the system administrator. See section “To design and order your

search profiles” on page 38.

When the function is activated, incoming calls are transferred to different telephones or back-up services in your decided order. If an answering position in the profile is busy, the call can be transferred to another predefined position in the profile, i.e. Voice Mail or a colleague. You can activate the function from your own office telephone or when out of the office, by using the Direct Inward System Access function (DISA).

Call Forwarding

35Dialog 3105MW/3145/3145MW/3146

Call Forwarding

To activate or change to another profile from your office telephone

u Lift the handset

* 1 0 * Press

( 1 - 5 ) Dial the search profile digit

# d Press and replace the handset

Note: If the operator is included in the activated profile as an answering position, always inform the operator if you are absent. Use the Absence Information function or call the operator. If Voice Mail is included in the activated profile, always update your greeting with Absence Information.

To cancel from your office telephone

u Lift the handset

# 1 0 # Press

d Replace the handset

Dialog 3105MW/3145/3145MW/314636

To activate or change to another profile from an external telephone

The external telephone must be of push button type provided with

#) and star (*) keys or a mobile telephone adapted for dial

hash ( tone pulses (DTMF).

Call the DISA function at your office

Dial tone.

* 7 5 * Press

z * Enter the authorization code and press

Call Forwarding

z # Dial your own extension number and press

Dial tone.

* 1 0 * Press

z * Dial your own extension number and press

( 1 - 5 ) Dial the search profile digit

# d Press and replace the handset

37Dialog 3105MW/3145/3145MW/3146

Call Forwarding

To cancel from an external telephone

The external telephone must be of push button type provided with

#) and star (*) keys or a mobile telephone adapted for dial

hash ( tone pulses (DTMF).

z Call the DISA function at your office

Dial tone.

* 7 5 * Press

z * Enter the authorization code and press z # Dial your own extension number and press

Dial tone.

# 1 0 * Press

z # Dial your own extension number and press

d Replace the handset

To design and order your search profiles

The search profiles are installed or changed by the system administrator. In order to set up your profiles, copy the setting form, fill in your new or changed profiles and give it to your system administrator.

Note: If Personal Screen Call Server is connected to your system, you can edit the profiles via your Intranet. See instructions for the server!

Dialog 3105MW/3145/3145MW/314638

Call Forwarding

Important notes when designing your search profiles:

• Avoid a ring time longer than 45 seconds for your profiles

Usually the caller hangs up after 3-6 ring signals. If you need a longer ring time, the maximum time is 60 sec.

• Consider the time you need to react and answer on each answering position in your profiles

You might need up to 15 seconds to react and answer on a desk or cordless telephone and 20-25 seconds for a mobile telephone.

• There must be an answering position at the end of every profile (Voice Mail or operator/secretary)

If not, calls might end up unanswered.

• Consider what should happen when you are busy on a telephone

The available options are:

– Diversion to Voice Mail

– Diversion to the operator

• If an answering machine, a FAX or other answering service is

used as an early answering position, it might interrupt the searching

Disconnect the answering service, or design the ring times so they do not affect the searching.

• If your system admits just one single personal profile, design the profile only with your 2-3 most frequently used positions

If you add more numbers, there is a risk that the caller hangs up before a late position is called.

• If your system admits 1-5 personal profiles, design the different profiles to fit your most used positions

Make sure you use as few answering positions as possible for each profile. Profile examples:

– In office

– At home

– On travel

– Absent/not reachable

39Dialog 3105MW/3145/3145MW/3146

Call Forwarding

Example:

How to fill in your setting form for search profiles:

Profile 1 In office

Search order

1 Desk 1234 10

2 Cordless 5234 15

3 Voice Mail

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.

Profile 2 At home

Search order

1 External 222222 20

2 Mobile 0706666666 25

3 Voice Mail

Type of telephone or answering position* Telephone number

Ring time (seconds)

Dialog 3105MW/3145/3145MW/314640

Setting form for search profiles

Name: Department: Te l e p h o n e N o : Account:

Call Forwarding

Profile 1 ..........................

Search order

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.

Type of telephone or answering position* Telephone num ber

Profile 2 ..........................

Search order

Type of telephone or answering position* Telephone num ber

Profile 3 ..........................

Search order

Type of telephone or answering position* Telephone num ber

Profile 4 ..........................

Search order

Type of telephone or answering position* Telephone num ber

Ring time (seconds)

Profile 5 ..........................

Search order

Type of telephone or answering position* Telephone num ber

Ring time (seconds)

41Dialog 3105MW/3145/3145MW/3146

Internal Messages

Regarding incoming messages, see section “Voice M a il ” on page 44.

Manual Message Waiting (MMW)

If there is a message waiting for you, you will hear a special dial tone after lifting the handset. For Dialog 3185MW there is also a lamp indication.

Answer MMW at your own extension

u Lift the handset

Cancel MMW at your own extension

u Lift the handset

# 3 1 # Press

d Replace the handset

Dialog 3105MW/3145/3145MW/314642

Order MMW to another extension

When you call an extension and receive busy tone or get no answer you can make a call to order a message waiting indication on that telephone.

u Lift the handset

* 3 1 * Press

z Dial the extension number

# d Press and replace the handset

Cancel MMW to another extension

u Lift the handset # 3 1 * Press

z Dial the extension number

Internal Messages

# d Press and replace the handset

43Dialog 3105MW/3145/3145MW/3146

Voice Mail

Your incoming messages can be indicated by a rapidly flashing message key (Dialog 3105MW telephone) or a rapidly flashing message waiting lamp (Dialog 3145MW telephone). See section “Message waiting indication” on page 79.

While you are away from the office, callers can leave messages in your mailbox.

Integrated Voice Mail (optional)

This function allows you to leave a voice message to the caller when you are unable to answer calls, e.g. when out of office, in a meeting, etc. Then the caller can leave a message in your mailbox. When back in office you can enter your mailbox and listen to received messages.

You can choose to divert all incoming calls to your mailbox, or calls when there is no answer, or calls when your telephone is busy. When you enter your mailbox, you will hear recorded instructions how to handle listening, recording, storing and deleting messages, and how to change your security code.

To activate and deactivate your mailbox

For all incoming calls:

See Call Forwarding, section Internal Follow-me (function code 21). Use the number to the voice mail system as the ”answering position number”.

When incoming calls get no answer:

See Call Forwarding, section Diversion when there is no answer (function code 211).

Dialog 3105MW/3145/3145MW/314644

When incoming calls get a busy tone:

See Call Forwarding, section Diversion when caller receives a busy tone (function code 212).

To enter your mailbox

Please ask the system administrator for your defined voice mail system number.

Once you have entered the voice mail system, you can handle your messages/greetings and change your security code, see section “To handle the mailbox” on page 47.

From your office telephone:

u Lift the handset

z Dial the number to the voice mail system

If you are asked to enter your security code:

Voice Mail

z Enter your security code

Code at delivery = your extension number.

Follow the recorded instructions

From another telephone:

u Lift the handset

z Dial the number to the voice mail system

If you are asked to enter your security code (the used telephone has a mailbox of its own):

# Press

z Enter your mailbox number

(normally your office extension number)

z Enter your security code (if required)

Follow the recorded instructions

45Dialog 3105MW/3145/3145MW/3146

Voice Mail

To enter someone else´s mailbox

u Lift the handset

z Dial the number to the voice mail system

If you are asked to enter your security code (the used telephone has a mailbox of its own):

# Press

z Enter the mailbox number

(normally the office extension number of the person served)

z Enter the security code of the person served (if required)

Follow the recorded instructions

Dialog 3105MW/3145/3145MW/314646

Voice Mail

To handle the mailbox

Recorded information on the line informs about the number of new and stored messages. If you have too many messages stored, you will first be asked to delete saved messages.

Recorded instructions ask you to press different digits in order to listen to caller's messages, record your own greetings, change your password or exit your mailbox, etc.

The following diagram gives an overview of the mailbox system and the digits to be used.

47Dialog 3105MW/3145/3145MW/3146

Information

If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absence info.

Absence Information (optional)

To be used during absence to inform callers about the reason and time or date of your return. If you are authorized, you can also enter absence information on another extension from your own extension.

Order

To s t o re t e x t i n f o r m a t i o n .

Example: Back on September 15th (=0915).

u Lift the handset

* 2 3 * Press

( 0 - 9 ) Enter the absence code

Note: The absence codes consist of one digit which depends on the system connected to the exchange. Contact your system administrator regarding your available absence codes.

* 0 9 1 5 Press and enter the date (MMDD) or time (HHMM) of your

return

Note: If no return time or date is needed, this step can be

excluded.

Dialog 3105MW/3145/3145MW/314648

# Press to enter the information

Information

d Replace the handset

Internal callers receive the information on the display (or as spoken information to callers without display phone).

External callers will be routed to the operator who also has access to your absent info.

Cancel

u Lift the handset

# 2 3 # Press

d Replace the handset

The programmed information is erased.

Order for another extension

u Lift the handset

* 2 3 0 * Press

z * Dial the extension number and press

( 0 - 9 ) Enter the absence code

* 0 9 1 5 Press and enter the date or time of the other person’s return

# Press

d Replace the handset

49Dialog 3105MW/3145/3145MW/3146

Information

Cancel for another extension

u Lift the handset

# 2 3 0 * Press

z # Dial the extension number and press

Note: If the special dial tone is received, the authorization code for the other extension is required. Add the code and press # before replacing the handset.

d Replace the handset

Dialog 3105MW/3145/3145MW/314650

Abbreviated Numbers

By using abbreviated numbers, you can make calls simply by pressing a few keys. The common abbreviated numbers consist of 1-5 digits and are stored in the exchange (by the system administrator).

Up to 10 “individual abbreviated numbers” (your personal most frequently used external numbers) can be stored and used on the

* * 0” to “* * 9” (if this function is allowed).

keys “

Note: In Finland up to nine numbers, keys

Common abbreviated numbers

u Lift the handset

z Dial the common abbreviated number

Please refer to your telephone directory.

1-9.

51Dialog 3105MW/3145/3145MW/3146

Abbreviated Numbers

Individual abbreviated numbers

You can program and activate your most frequently used external numbers on the keys “

u * * Lift the handset and press

* * 0” to “* * 9”.

z Dial the abbreviated number

A number between 0 and 9.

Note: Finland press

Program individual abbreviated number

How to program external numbers on the keys 0 to 9.

* * ( 1 - 9 ); Sweden press ( 0 - 9 ) #

u Lift the handset

* 5 1 * Press

z * Select an abbreviated number between 0 and 9 and press

Note: Finland press (

1 - 9 ) *

0 z Dial the digit or digits to get an external line and the external

number

Note: The programmed number may consist of a

maximum of 20 digits plus a ” second dial tone from the public network.

*”, which indicates the

# Press

d Replace the handset

Dialog 3105MW/3145/3145MW/314652

Abbreviated Numbers

Erase one programmed number

u Lift the handset # 5 1 * Press

z # Enter the number you want to erase (0-9) and press

Note: Finland press (

d Replace the handset

Erase all programmed numbers

u Lift the handset

# 5 1 # Press

d Replace the handset

1 - 9 ) #

53Dialog 3105MW/3145/3145MW/3146

Abbreviated Numbers

Dial By a Function Key

Notes:

This section only applies to the Ericsson Dialog 3145, Dialog 3145MW and Dialog 3146 telephones.

For the Dialog 3146, make sure the programming slide switch is set in the "Prog On" position.

You can program and activate directory numbers (extensions and common abbreviated numbers) on the programmable keys. Stored numbers can consist of maximum 21 digits on the Dialog 3145MW and Dialog 3146, and maximum 16 digits on the Dialog 3145.

u Lift the handset

Wait for dial tone.

Head Office

e Press to make a call (pre-programmed)

Program

How to program a directory number on the programmable keys.

p Press e Press a programmable key

If a number is already stored, it will be erased automatically. If you would like to erase a dial-by-name number, store a “0” instead of the telephone number.

z Dial the number

You can use any directory number, e.g. a common abbreviated number or a colleague’s extension number. You can also store codes that contain incorporates a wait for a new dial tone, see section “Outgoing

Calls” on page 18.

*, # and R. To store a number that

p Press

Note: You can remove the transparent cover in order to write the names beside the keys.

Dialog 3105MW/3145/3145MW/314654

Abbreviated Numbers

Quick dial number

Note: This section only applies to the Ericsson Dialog 3105MW telephone.

This feature lets you call a complete number by pressing only one button. Stored numbers can consist of maximum 21 digits.

u Lift the handset

Wait for dial tone.

x Press to make a call

Program a quick dial number

You can program one directory number (extension or common abbreviated number) on the private key.

H Press x Press

z Dial the number

Calls” on page 18.

H Press

*, # and R. To store a number that

55Dialog 3105MW/3145/3145MW/3146

Group Facilities

Call Pick-up Group

People working in a team can have their telephones programmed by the system administrator to form Call Pick-up groups.

In a Call Pick-up Group, any member can answer any individual call to group members.

u Lift the handset

8 Press to answer

Notes:

One Call Pick-up Group can serve as an alternative to another group. Calls to the alternative group can only be answered when there are no calls to your own group.

Finland and Sweden press 0

Common Bell Group

Calls are signalled on a common bell.

u Lift the handset

8 Press to answer

Note: Finland and Sweden press

Dialog 3105MW/3145/3145MW/314656

Group Hunting

As a member of a group of extensions that is called by a common number, you can temporarily leave the group.

u Lift the handset

* 2 1 * z Press and dial your own extension number

Group Facilities

Note: U.K. press

* 2 * No.

# Press

d Replace the handset

To re-enter the group

u Lift the handset

# 2 1 # Press

Note: U.K. press

# 2 #

d Replace the handset

If you are authorized you can divert all calls to a group to another extension or group:

u Lift the handset

* 2 4 * Press

z * Dial the number of the group to be diverted and press

z Dial the extension number of the new anwering position

# Press

d Replace the handset

57Dialog 3105MW/3145/3145MW/3146

Group Facilities

To cancel the Diversion:

u Lift the handset # 2 4 * Press

z Dial the number of the group that has been diverted

# Press

d Replace the handset

Dialog 3105MW/3145/3145MW/314658

Other Useful Facilities

Account Code (optional)

This function is used to charge a call to an account number or to prevent unauthorised calls from your telephone. The account code can have 1 to 15 digits.

u Lift the handset

* 6 1 * Press

Other Useful Facilities

Note: Finland and Norway press

* 7 1 *

z # Enter the account code and press

Dial tone.

z Dial the digit or digits to get an external line and the external

number

59Dialog 3105MW/3145/3145MW/3146

Other Useful Facilities

# 0 0 1 # Press

General Cancellation

The following features can be simultaneously cancelled:

• Callback (all Callbacks are cancelled).

• Diversion/Internal and External Follow-me.

• Manual Message Waiting/Message Diversion.

• Do Not Disturb.

• Flexible Night Service.

Order

u Lift the handset

d Replace the handset

Night Service

When the exchange is in night service mode, all your incoming calls to the operator are transferred to a selected extension or group of extensions. The exchange is equipped with four different night service modes:

Common Night Service

All incoming calls to the operator are transferred to one specific extension. Answer the call in the normal way.

Individual Night Service

Selected external calls to the operator are transferred to one specific extension. Answer the call in the normal way.

Universal Night Service

All incoming calls to the operator are transferred to a universal signalling device, e.g. the common bell. Answer the call as described in section “Common Bell Group” on page 56.

Dialog 3105MW/3145/3145MW/314660

Flexible Night Service

This function permits you to order an external line and connect it directly to your telephone. Ask your operator for the external line numbers.

To order Flexible Night Service

u Lift the handset

* 8 4 * z Press and dial the digit or digits to get a line

* z Press and dial the external line number

# Press

d Replace the handset

Cancel

Other Useful Facilities

u Lift the handset

# 8 4 # z Press and dial your own extension number

d Replace the handset

61Dialog 3105MW/3145/3145MW/3146

Other Useful Facilities

Hot Line

Ask your system administrator if you require this function.

Delayed Hot Line

When the handset of the delayed hot line telephone is lifted or when the line key is pressed, a timer is started. If no digit is pressed before time out, a call is automatically generated to a specific extension or external line. If a digit is pressed before time out the telephone works as an ordinary telephone.

Note: This function is only available in newer versions of the telephone exchange.

Direct Hot Line

The same function as described above, but no delay. Only hot line calls can be placed from this line. To be used e.g. as alarm phone, door phone etc.

Alarm extension

An extension can be programmed by system administrator as an alarm extension. A call to an alarm extension obtains automatic intrusion if the extension is busy. Up to seven calling parties may be connected at the same time.

Emergency state

In the event of an emergency the operator can switch the exchange into emergency state, during which only preprogrammed extensions are permitted to make calls.

Dialog 3105MW/3145/3145MW/314662

Other Useful Facilities

Data communication

Your telephone can be used together with a PC as an integrated voice and data terminal. Contact your system administrator if you require this function.

Direct Inward System Access (DISA) (optional)

If you are assigned to use this function and you are working externally, you can call your office and get access to an external line in order to make business calls. The business call will be charged your office extension number or an account number. You will just be charged for the call to the office.

The external telephone must be of push button type provided with

#) and star (*) keys or a mobile telephone adapted for dial

hash ( tone pulses (DTMF).

After a completed DISA call you must hang up before a new DISA call can be made.

Depending on the type of authorization code and if an account code is used, different procedures must be used:

With common authorization code

z Call the DISA function at your office

Dial tone.

* 7 2 * Press

z # Enter the authorization code and press

Dial tone.

z Dial the external number

63Dialog 3105MW/3145/3145MW/3146

Other Useful Facilities

With individual authorization code

z Call the DISA function at your office

Dial tone.

* 7 5 * Press

z * Enter the authorization code and press z # Dial your own extension number and press

Dial tone.

z Dial the external number

Dialog 3105MW/3145/3145MW/314664

Paging (optional)

Persons equipped with a wireless paging receiver or assigned to a lamp signal, can be paged from a telephone set. Depending on the type of paging system it is possible to send digit messages or voice messages to the paged person.

Paging can also be initiated and answered during an ongoing call. Make an Inquiry call and proceed according to the appropriate procedure for the type of connected paging system. You can then either return to the ongoing call or transfer the paging call to the person that was put on hold. If this person is an external subscriber, your exchange must be programmed for this function.

If you receive a congestion tone when paging, this indicates that the paged person has his paging receiver in the charging rack and is probably out of the office.

65Dialog 3105MW/3145/3145MW/3146

Paging (optional)

Paging receivers without a display and Paging via lamp signals

To initiate

When there is no answer or a busy tone, keep the handset off hook:

7 Press

Wait for an answer with the handset off hook.

If you want to start Paging without calling the person:

u Lift the handset

* 8 1 * Press

z # Dial the extension number and press

Wait for an answer with the handset off hook.

To an s w er

From any telephone within the system and within the predetermined paging time:

u Lift the handset

* 8 2 * Press

z # Dial your own extension number and press

Or if only one paging call is permitted at the time:

u Lift the handset * 8 2 # Press

Dialog 3105MW/3145/3145MW/314666

Paging (optional)

Paging receivers with a display

To initiate

When there is no answer or a busy tone, keep the handset off hook:

7 d Press and replace the handset

Wait for the paged person to call back.

If you want to start Paging without calling the person:

u Lift the handset

* 8 1 * Press

z # Dial the extension number and press

Wait for the acknowledgement tone.

d Replace the handset

Wait for the paged person to call back.

67Dialog 3105MW/3145/3145MW/3146

Paging (optional)

If you want to send a digit message code:

u Lift the handset

* 8 1 * Press

z * Dial the extension number and press z # Dial the message code (1-10 digits) and press

Wait for the acknowledgement tone.

d Replace the handset

If expected, wait for the paged person to call back.

To an s w er

From the nearest telephone within the system: Call the extension number shown in the display of your paging receiver. If zeros are shown it indicates that you are being paged from an external subscriber. To answer:

u Lift the handset

* 8 2 * Press

z # Dial your own extension number and press

Or if only one paging call is permitted at the time:

u Lift the handset * 8 2 # Press

If a message code is shown in the display, take the appropriate action.

Dialog 3105MW/3145/3145MW/314668

Paging receivers with voice message

To initiate

When there is no answer or a busy tone, keep the handset off hook:

7 Press

Leave your message after the tone. Just before the predetermined speech time is ended, a warning tone will be heard.

If you want to start Paging without calling the person:

u Lift the handset

* 8 1 * Press

Paging (optional)

z # Dial the extension number and press

Leave your message after the tone. Just before the predetermined speech time is ended, a warning tone will be heard.

To an s w er

If your paging receiver has bothway voice connection, press the answer button to speak. If no bothway connection exists, take the appropriate action according to the message or answer the paging in the same way as Paging without a voice message.

69Dialog 3105MW/3145/3145MW/3146

Paging (optional)

Alarm Paging

To initiate

u Lift the handset

* 8 1 0 * Press

z # Dial the extension number and press

Wait for the acknowledgement tone.

d Replace the handset

If you want to send an alarm message code:

u Lift the handset

* 8 1 0 * Press

z * Dial the extension number and press z # Dial the message code (1-5 digits) and press

Wait for the acknowledgement tone.

d Replace the handset

Dialog 3105MW/3145/3145MW/314670

To acknowledge an alarm

You must acknowledge the alarm to be terminated:

u Lift the handset

* 8 2 0 * Press

z # Dial your own extension number and press

To acknowledge an alarm for another extension:

u Lift the handset

* 8 2 0 * Press

z * Dial the other extension number and press z # Dial your own extension number and press

Paging (optional)

71Dialog 3105MW/3145/3145MW/3146

Authority

Data Privacy

Data Privacy allows you to make a call without any disturbances, i.e. Intrusion. This function is automatically cancelled when the call is finished.

Order

u Lift the handset

* 4 1 # z Press and dial the number

Do Not Disturb, DND

When you activate DND, calls to your extension are not indicated. Outgoing calls can be made as usual.

* 2 7 # Dial to activate

Special dial tone.

# 2 7 # Dial to deactivate

d Replace the handset to finish activation/deactivation

Dialog 3105MW/3145/3145MW/314672

Group Do Not Disturb

If your extension is defined as a master extension (programmed by system administrator), you can mark a group of extensions as Group Do Not Disturb. The group can be bypassed by you.

Order

u Lift the handset

* 2 5 * z Press and dial the group number

Authority

Note: Germany and South Africa press

# Press

Special dial tone.

d Replace the handset

Cancel

u Lift the handset

# 2 5 * z Press and dial the group number

Note: Germany and South Africa press

# d Press and replace the handset

Bypass

u Lift the handset

* 6 0 * z Press and dial the extension number

# Press

The call is made to the specified extension in the group.

* 2 8 * No.

# 2 8 * No.

73Dialog 3105MW/3145/3145MW/3146

Authority

Authorization code, common (optional)

If you are assigned to use a common authorization code (1 to 7 digits) you can temporarily change any used telephone within the exchange to the authority level connected to this code. You can use the code for one call only or you can open the phone for some calls and lock it when leaving the phone.

To use for a single call

u Lift the handset

* 7 2 * Press

z # Enter authorization code and press

Verificat io n t on e.

z Dial the digit or digits to get an external line and the external

number

To open an extension for some calls

u Lift the handset # 7 3 * Press

z # Enter authorization code and press

Verificat io n t on e.

To lock an extension

u Lift the handset

* 7 3 * Press

z # Enter authorization code and press

Verificat io n t on e.

Dialog 3105MW/3145/3145MW/314674

Authorization code, individual (optional)

If you are assigned to an individual authorization code (1 to 7 digits, affiliated to your own extension) you can lock your own extension to a common authority level, e.g. when out of the office. You can also temporarily change any other used telephone within the exchange to the same authority level as you have on your own phone.

The individual code can be changed from your own extension.

To lock your telephone

u Lift the handset

* 7 6 * Press

Authority

z # Enter authorization code and press

Verificat io n t on e.

To make calls with your authority level when your telephone is locked

u Lift the handset

* 7 5 * Press

z # Enter authorization code and press

Verificat io n t on e.

z Dial the digit or digits to get an external line and the external

number

To open your telephone

u Lift the handset # 7 6 * Press

z # Enter authorization code and press

Verificat io n t on e.

75Dialog 3105MW/3145/3145MW/3146

Authority

To assign your own authority level to another telephone

u Lift the handset

* 7 5 * Press

z * Enter authorization code and press

Verificat io n t on e.

z # Dial your own extension number and press

Verificat io n t on e.

z Dial the digit or digits to get an external line and the external

number

To change your individual authority code

u Lift the handset

* 7 4 * Press

z * Enter old authorization code and press z # Enter new authorization code and press

Verificat io n t on e.

Dialog 3105MW/3145/3145MW/314676

Adjustments

Note: This chapter only applies to the Ericsson Analog telephones.

Handset volume

Adjust the handset volume using the slide switch.

v Slide to change the volume

Adjustments

Loudspeaker volume

Note: This section only applies to the Ericsson Dialog 3145, Dialog 3145MW and Dialog 3146 telephones.

Adjust the speaker volume using the slide switch.

w Slide to change the volume

77Dialog 3105MW/3145/3145MW/3146

Adjustments

Ring signal volume

The ring signal volume can be adjusted in three steps: soft, medium and loud. Adjust the ring signal volume using the slide switch.

b Slide to change the volume

Ring signal character

The ring signal character can be adjusted with two different characters: bass and treble. Adjust the ring signal character using the slide switch.

On the Ericsson Dialog 3105MW telephone:

c Slide to change the character

On the Ericsson Dialog 3145, 3145MW and 3146 telephones:

Slide to change the character

Hearing aid compability

Since your telephone has a built-in inductive coupler for the hardof-hearing, anyone so desiring can use the telecoil in his/her hearing-aid while telephoning. To do so, simply switch the hearingaid in the T position.

Dialog 3105MW/3145/3145MW/314678

Adjustments

Message waiting indication

Note: This section only applies to the Ericsson Dialog 3105MW and Dialog 3145MW telephones.

Your incoming messages can be indicated by a rapidly flashing message key (Ericsson Dialog 3105MW telephone) or a rapidly flashing message waiting lamp (Ericsson Dialog 3145MW telephone).

On the Ericsson Dialog 3105MW telephone:

Slide the switch to the “MW” position

On the Ericsson Dialog 3145MW telephone:

Slide to change the message waiting indication

Depending on which pins in the telephone line socket that are supposed to carry the message waiting signals, the switch must be set in the corresponding position. Please contact your system administrator for advise.

Note: If your telephone will be used on PSTN (public networks) the switch should be set in MW(1-6) position.

79Dialog 3105MW/3145/3145MW/3146

Audible Signals

Dial tone

Audible Signals

The following different tones and signals are sent from the exchange to your telephone.

Tone characteristics

The tones shown in this section are the most used tones worldwide. Many markets use a differing tone for one or more situations.

Special dial tone

Ringing tone or Queue tone every 4th second

Busy tone

Congestion tone

Number unobtainable tone

Call waiting tone

Intrusion tone

Conference tone every 15th second (to all parties)

Verification tone

Warning tone, expensive route

Dialog 3105MW/3145/3145MW/314680

Internal ringing signal

External ringing signal

Recall signal

(automatic callback reminder)

Audible Signals

Ring signals

Three different ring signals inform you about the type of the incoming call. The signals shown in this section are the most used signals worldwide. Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator.

81Dialog 3105MW/3145/3145MW/3146

Install ation

Installation

Install cables

Ericsson Dialog 3105MW telephone Ericsson Dialog 3145MW telephone

Dialog 3105MW/3145/3145MW/314682

Ericsson Dialog 3145 telephone Ericsson Dialog 3146 telephone

1Cable to handset 2 Cable to exchange 3 Wall mounting screw holes

You can put the cable to the handset in any of the two notches underneath the telephone. The cable to the exchange has to be plugged in “ANALOGUE LINE”.

Install ation

Change cables

To remove a cable, push down the plug’s stop. Use a screw-driver to unlock the stop.

Wall mounting handset hook

When mounting on a wall, you have to pull out and turn the hook.

83Dialog 3105MW/3145/3145MW/3146

Install ation

Install stand and adjust telephone

Press to decrease angle Pull to increase angle

Adjustable angle

Placing the telephone

• Do not place your telephone on sensitive surfaces. Use a nonslippery pad to protect your furniture from possible damage.

• Do not place your telephone near sources of extreme heat, e.g. near the radiator.

• Make sure that the line cable isn´t creased.

Cleaning the telephone

Use a slightly moistened (not wet) cleaning-rag or an anti-static rag and wipe off the telephone carefully. Do not use rough rags, solvents or aggressive cleaning fluids. Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer.

Dialog 3105MW/3145/3145MW/314684

Troubleshooting

This section contains information on how to solve common operational problems. Go through the following steps if you encounter any problems. If this does not solve the problem, contact your system administrator. If others have similar problems, there may be a system error.

Fault check list

1. Make sure your telephone is connected to an analog line

2. Read the Installation chapter

To make sure that you have done everything correctly and that everything is properly connected.

3. Disconnect all extra equipment

If your telephone is working properly when done, the problem lies in the extra equipment.

4. Connect a functioning telephone instead of the faulty one

If that telephone is working properly, the problem is probably in your telephone, contact your system administrator.

5. Check for operational problems

If operational problems are found, the problem is in the telephone network, contact the local telephone service or the local telephone company.

85Dialog 3105MW/3145/3145MW/3146

Index

Abbreviated Numbers 51

Common abbreviated numbers 51 Individual abbreviated numbers 52

Quick dial number 55 Absence Information 48 Account Code 59 Account number 59 Adjustments 77

Handset volume 77

Hearing aid compability 78

Loudspeaker volume 77

Message waiting indication 79

Ring signal character 78

Ring signal volume 78 Alarm extension 62 Answer calls 16 Audible Signals 80

Ringing signals 81

Tone characteristics 80 Authority 72

Authorization code, common 74

Authorization code, individual 75

Data Privacy 72

Do Not Disturb, DND 72

Group Do Not Disturb 73 Authorization code, common 74 Authorization code, individual 75 Automatic Callback 26

Busy extension 26 Bypass Call Forwarding 35 Bypass Diverson 35 Bypass locked extension 75

Call Forwarding 30

Bypass Diversion 35 External Follow-me 34 Fixed diversion 30 Internal Follow-me 33 Personal number 35

Call forwarding

Diversion 30 Call Pick-up Group 56 Call Waiting 28 Common Bell Group 56 Conference 24

Data communication 63 Data Privacy 72 Description

Ericsson Dialog 3105MW Telephone 4

Ericsson DIalog 3145 Telephone 6

Ericsson Dialog 3145MW Telephone 8

Ericsson Dialog 3146 Telephone 11 Dial By a Function Key 54 Direct Inward System Access (DISA) 63 Diversion 30 Do Not Disturb, DND 72 During Calls 21

Conference 24

Inquiry 22

Monitoring 21

Mute 22

On Hold 25

Refer Back 22

Tran sf er 23

Emergency state 62 External Follow-me 34

Dialog 3105MW/3145/3145MW/314686

Index

Free Seating 14

To log off 15 To log on 14

General Cancellation 60 Group Do Not Disturb 73 Group Facilities 56

Call Pick-up Group 56 Common Bell Group 56 Group Hunting 57

Group Hunting 57

Hot Line 62

Incoming Calls 16

Answer calls 16 Individual External Line 19 Information 48

Absence Information 48 Inquiry 22 Integrated Voice Mail 44 Internal Follow-me 33 Internal Messages 42

Manual Message Waiting (MMW) 42 Intrusion on a busy extension 28 Intrusion on a busy external line 29

Last External Number Redial 20 Log off 15 Log on 14

On Hold 25 Otehr Useful Facilities

Emergency state 62

Other Useful Facilities 59

Account Code 59 Alarm extension 62 Data communication 63 Direct Inward System Access (DISA) 63 General Cancellation 60 Hot Line 62 Night Service 60

Outgoing Calls 18

Individual External Line 19 Last External Number Redial 20 Make calls 18

Paging 65

Alarm Paging 70 Paging receivers with voice message 69 Paging receivers without a display and Paging via lamp signals 66

Paginng

Paging receivers with a display 67

Personal Number 35

Refer Back 22

Setting form for search profiles 41

Tran sf er 23

Make calls 18 Manual Message Waiting (MMW) 42 Monitoring 21 Mute 22

Night Service 60

Voice Mail 44

Integrated Voice Mai 44

When You Receive a Busy Tone 26

87Dialog 3105MW/3145/3145MW/3146

Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world.

EN/LZT 103 40 R1A

Printed on chlorine free paper.

Aastra Dialog 3145 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Welcome

Table of Contents

Description - Dialog 3105MW Telephone

Description - Dialog 3145 Telephone

Description - Dialog 3145MW Telephone

Description - Dialog 3146 Telephone

Free Seating (optional)

Incoming Calls

Outgoing Calls

During Calls

When You Receive a Busy Tone

Call Forwarding

Internal Messages

Voice Mail

Information

Abbreviated Numbers

Group Facilities

Other Useful Facilities

Paging (optional)

Authority

Adjustments

Audible Signals

Install ation

Troubleshooting

Index