Aastra Dialog 3145 User Guide
Dialog 3105MW/3145/3145MW/3146
and any type of Analog Telephones for MD110 Communication System
User Guide
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Welcome
Welcome
Welcome to the User Guide for the Ericsson Analog 3105MW,
3145, 3145MW, 3146 telephones and any type of analog
telephones with DTMF signalling for the Ericsson MD110
Communication System, release BC11. It is a state-of-the-art
Communication System. Its alliance of features and facilities
effectively improves communications for virtually any kind of
organization.
To take full advantage of these advanced features and facilities
there is a line of telephones, designed for ease of use in every
situation.
Some markets use differing codes for some functions. In this guide,
all functions are described using the most common code for every
specific function. As a note the markets and their differing code is
shown.
Important
The MD110 Communication System supports all types of Analog
telephones, but some features require that an Ericsson Analog
telephone is connected to the system.
Throughout the guide you will be advised if a function is adapted for
a particular telephone or not.
The latest version of this User Guide can also be downloaded from:
http://www.ericsson.com/enterprise/archive/manuals.shtml
Note: The Ericsson Analog telephones can be connected
to all types of telephone exchanges.
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD
TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for
errors contained herein nor for incidental or consequential damages
in connection with the furnishing, performance or use of this material.
Hereby, Ericsson Enterprise AB, declares that this telephone, is
in conformity with the essential requirements and other relevant
provisions of the European R&TTE directive 1999/5/EC.
Please refer to: http://www.ericsson.com/sdoc.
EN/LZT 103 40 R1A
© Ericsson Enterprise AB 2002
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher.
Dialog 3105MW/3145/3145MW/31462
Table of Contents
Description -
Dialog 3105MW Telephone ..............................4
Description -
Dialog 3145 Telephone ..................................... 6
Description -
Dialog 3145MW Telephone ..............................8
Description -
Dialog 3146 Telephone ................................... 11
Free Seating (optional) ....................................14
Incoming Calls ...............................................16
Outgoing Calls ...............................................18
During Calls .................................................... 21
When You Receive a Busy Tone ..................... 26
Call Forwarding ..............................................30
Internal Messages ..........................................42
Voice Mail .......................................................44
Information .....................................................48
Abbreviated Numbers .................................... 51
Group Facilities ..............................................56
Other Useful Facilities ..................................... 59
Paging (optional) ............................................65
Authority ........................................................72
Adjustments ................................................... 77
Audible Signals .............................................. 80
Installation ...................................................... 82
Troubleshooting .............................................. 85
Index ..............................................................86
Table of Contents
page
3Dialog 3105MW/3145/3145MW/3146
Description - Dialog 3105MW Telephone
Description Dialog 3105MW Telephone
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(bottom side)
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Dialog 3105MW/3145/3145MW/31464
Description - Dialog 3105MW Telephone
1 Mute / Program
a. Switch microphone on or off. See section “During Calls” on
page 21.
b. Store your most frequently called number as a quick dial
number, see section “Abbreviated Numbers” on page 51.
Note: If you unplug the telephone, the stored number will
remain for about 4 hours.
2Private
Activate programmed quick dial number, see section “Abbreviated
Numbers” on page 51.
3 Last Number Redial / Pause key
a. Redial last number dialled.
b. Insert a pause if you have to wait for dial tone.
4 R-key
Used for example to make an inquiry, to transfer a call or to
establish a conference, see section “During Calls” on page 21.
5 Message waiting lamp
A flashing light indicates a waiting message. See section “Internal
Messages” on page 42.
6Handset volume
Adjust handset volume. See section “Adjustments” on page 77.
7Ring signal volume
Adjust ring signal volume. See section “Adjustments” on page 77.
8 Ring signal character
Adjust ring signal character. See section “Adjustments” on
page 77.
9 Message waiting on/off
Switch message waiting indication on or off. See section
“Adjustments” on page 77.
10 Loudspeaker
11 Handset with hearing aid function
See section “Adjustments” on page 77.
Please note: The handset may retain small metal objects
in the earcap region.
5Dialog 3105MW/3145/3145MW/3146
Description - Dialog 3145 Telephone
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Description Dialog 3145 Telephone
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(bottom side)
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Dialog 3105MW/3145/3145MW/31466
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Description - Dialog 3145 Telephone
1Mute
To switch the microphone on or off. See section “During Calls” on
page 21.
2Program
Store frequently called numbers, see section “Abbreviated
Numbers” on page 51.
3 Last Number Redial / Pause key
a. Redial last number dialled.
b. Insert a pause if you have to wait for dial tone.
4 R-key
Used for example to make an inquiry, to transfer a call or to
establish a conference, see section “During Calls” on page 21. Can
be set to two different modes, see section “Adjustments” on
page 77.
5 Loudspeaker on/off
To switch the loudspeaker on or off. See section “During Calls” on
page 21.
6 Programmable keys
Nine keys for storing frequently called numbers. You can store one
number per key, see section “Abbreviated Numbers” on page 51.
Note: If you unplug the telephone, stored numbers will
remain for about 4 hours.
7Handset volume
Adjust handset volume. See section “Adjustments” on page 77.
8Ring signal volume
Adjust ring signal volume. See section “Adjustments” on page 77.
9 Speaker volume
Adjust speaker volume. See section “Adjustments” on page 77.
10 Ring signal character
Adjust ring signal character. See section “Adjustments” on
page 77.
11 Loudspeaker
12 Handset with hearing aid function
See section “Adjustments” on page 77.
Please note: The handset may retain small metal objects
in the earcap region.
7Dialog 3105MW/3145/3145MW/3146
Description - Dialog 3145MW Telephone
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Description Dialog 3145MW Telephone
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(bottom side)
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Dialog 3105MW/3145/3145MW/31468
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Description - Dialog 3145MW Telephone
1Mute
Switch microphone on or off. See section “During Calls” on
page 21.
2Program
Store frequently called numbers, see section “Abbreviated
Numbers” on page 51.
3 Last Number Redial / Pause key
a. Redial last number dialled.
b. Insert a pause if you have to wait for dial tone.
4 R-key
Used for example to make an inquiry, to transfer a call or to
establish a conference, see section “During Calls” on page 21
5 Loudspeaker on/off
Switch loudspeaker on or off. See section “During Calls” on
page 21.
6 Programmable keys
Ten keys for storing frequently called numbers. You can store one
number per key, see section “Abbreviated Numbers” on page 51.
Note: If you unplug the telephone, stored numbers will
remain for about 24 hours.
7 Message waiting lamp
A flashing light indicates a waiting message. See section “Internal
Messages” on page 42.
8Handset volume
Adjust handset volume. See section “Adjustments” on page 77.
9Ring signal volume
Adjust ring signal volume. See section “Adjustments” on page 77.
10 Speaker volume
Adjust speaker volume. See section “Adjustments” on page 77.
11 Message waiting
Set type of message waiting indication. See section “Adjustments”
on page 77.
12 Ring signal character
Adjust ring signal character. See section “Adjustments” on
page 77.
9Dialog 3105MW/3145/3145MW/3146
Description - Dialog 3145MW Telephone
13 Loudspeaker
14 Handset with hearing aid function
See section “Adjustments” on page 77.
Please note: The handset may retain small metal objects
in the earcap region.
Dialog 3105MW/3145/3145MW/314610
15
Description - Dialog 3146 Telephone
Description Dialog 3146 Telephone
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(bottom side)
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11Dialog 3105MW/3145/3145MW/3146
Description - Dialog 3146 Telephone
1Mute
Switch microphone on or off. See section “During Calls” on
page 21.
2Program
Store frequently called numbers, see section “Abbreviated
Numbers” on page 51.
3 Last Number Redial / Pause key
a. Redial last number dialled.
b. Insert a pause if you have to wait for dial tone.
4 R-key
Used for example to make an inquiry, to transfer a call or to
establish a conference, see section “During Calls” on page 21.
5 Loudspeaker on/off
Switch loudspeaker on or off. See section “During Calls” on
page 21.
6 Programmable keys
Ten keys for storing frequently called numbers. You can store one
number per key, see section “Abbreviated Numbers” on page 51.
Note: If you unplug the telephone, stored numbers will
remain for about 24 hours.
7 Message waiting lamp
A flashing light indicates a waiting message. See section “Internal
Messages” on page 42.
8Handset volume
Adjust handset volume. See section “Adjustments” on page 77.
9Ring signal volume
Adjust ring signal volume. See section “Adjustments” on page 77.
10 Speaker volume
Adjust speaker volume. See section “Adjustments” on page 77.
11 Data port
Enables a parallel connection of a PC or modem.
12 Program on or off
Slide the switch to set programming on or off.
13 Ring signal character
Adjust ring signal character. See section “Adjustments” on
page 77.
Dialog 3105MW/3145/3145MW/314612
14 Loudspeaker
15 Handset with hearing aid function
See section “Adjustments” on page 77.
Please note: The handset may retain small metal objects
in the earcap region.
Description - Dialog 3146 Telephone
13Dialog 3105MW/3145/3145MW/3146
Free Seating (optional)
Free Seating (optional)
The Free Seating function is used for persons who have an office
extension number but no telephone set of their own. For example,
flexible office workers, persons mostly working outside the office,
etc. As a Free Seating user and working from the office, you logon
to any free telephone set that temporarily will be assigned with your
extension number and your system authorities.
To log on
u Lift the handset
* 1 1 * Press
z * Enter the authorization code and press
z # Enter your telephone number and press
d Replace the handset to finish the procedure
Note: An earlier version of the Free Seating function use
another procedure:
To log on, press
* 1 0 * extension No. #.
Dialog 3105MW/3145/3145MW/314614
To log off
u Lift the handset
# 1 1 # Press
d Replace the handset to finish the procedure
Note: An earlier version of the Free Seating function use
another procedure:
To log off, press
# 1 0 #
Free Seating (optional)
15Dialog 3105MW/3145/3145MW/3146
Incoming Calls
Incoming Calls
A ring signal indicates an incoming internal or external call.
Answer calls
u Lift the handset
On another extension
You can answer a call to another extension from any phone in your
office.
u z Lift the handset and call the ringing extension
You receive busy tone.
8 Press
Note: France press
4; Sweden press 6
Dialog 3105MW/3145/3145MW/314616
Incoming Calls
Answer a second call
A call waiting tone will inform you, during a conversation, that a
second call is waiting on your phone.
You have two options.
Option 1:
Finish the ongoing call:
d Replace the handset
The new call will be signalled on your phone.
u Lift the handset to receive the new call
Option 2:
Ask your conversation partner to wait:
y d Press and replace the handset
The waiting call will be signalled on your phone.
u Lift the handset to receive the new call
After finishing the new call:
d Replace the handset
Your first call will be signalled on your phone.
u Lift the handset to receive the first call again
17Dialog 3105MW/3145/3145MW/3146
Outgoing Calls
Outgoing Calls
Sometimes you make a call but the person is not available. These
functions will help you in your attempts to establish contact with the
called party.
Make calls
How to make internal and external calls.
u Lift the handset and dial either:
z An extension number to make an internal call,
or
0 z Dial the digit or digits to get an external line
Dial tone.
Note: Which digit or digits to press for an external line,
depends on the configuration of the system.
d Replace the handset to end the call
Notes:
You can make your calls faster, using common abbreviated
numbers and by programming your own abbreviated
numbers.
If you receive a queue tone when the digit or digits to get an
external line are dialled (optional function Least Cost
Routing is used in the system), keep waiting.
Once a line becomes free you will receive a dial tone.
If a warning tone is heard, the selected line is marked
“Expensive”.
Dialog 3105MW/3145/3145MW/314618
Wait for dial tone
Sometimes it is required to wait for a new dial tone after dialling the
prefix digit when making an external call. In such situations, you
must store the pause for a new dial tone into the number:
On the Ericsson Analog telephones:
r Press
Note: This function is not supported for other analog
telephones.
Individual External Line
To make a call on a specific external line:
u Lift the handset
* 0 * Press
z # Dial the individual external line number and press
Outgoing Calls
z Dial the digit or digits to get an external line and the external
number
19Dialog 3105MW/3145/3145MW/3146
Outgoing Calls
Last External Number Redial
When you initiate an external call the system automatically stores all
the dialled digits, irrespective of whether the call was successful or
not.
Note: To redial a number that incorporates a wait for a new
dial tone, you must indicate to the telephone where in the
number it must pause and wait for the new dial tone. To do
this, press the required key at the proper place in the
number. See section “Make calls” on page 18.
On the Ericsson Analog telephones:
u r Lift the handset and press to redial last dialled external
number
On other analog telephones:
u * * * Lift the handset and press to redial the last dialled external
number
Note: Finland and Sweden press
* * 0
Dialog 3105MW/3145/3145MW/314620
During Calls
During Calls
The MD110 Communication System allows you to handle calls in
many different ways. You can for instance make an inquiry, transfer
the call or create a conference.
Monitoring
Note: This section only applies to the Ericsson Dialog
3145, Dialog 3145MW and Dialog 3146 telephones.
You have an ongoing conversation via the handset.
l Press to switch the loudspeaker on
d Replace the handset
The loudspeaker monitors the call.
Note: When the loudspeaker is on, the microphone is
automatically switched off in the handset. You can adjust
the volume, see section “Adjustments” on page 77.
((l Press to end the call
From Monitoring to handset
u Lift the handset
Continue your conversation via the handset.
21Dialog 3105MW/3145/3145MW/3146
During Calls
Mute
Note: This section only applies to the Ericsson Analog
telephones.
You have an ongoing conversation.
m Press to switch the microphone on or off
When the lamp lights, the caller will not be able to hear the
conversation in your room.
Note: Mute key is slightly different on the Ericsson Dialog
3105MW telephone.
Inquiry
During an ongoing conversation you like to make an inquiry to an
internal or external party.
y Press
The first party is put on hold.
z Call the second party
When the party answers you can switch between the calls (Refer
Back), transfer the call, create a conference and end one of the
calls.
2 Press to return to the first party
Note: Sweden press
Refer Back
You can switch between connected parties:
R
2 Press to put the ongoing conversation on hold
The first party is connected.
Note: Sweden press
R
Dialog 3105MW/3145/3145MW/314622
Transfer
You have an ongoing internal or external conversation and you
want to transfer the ongoing call.
y Press
During Calls
z Call the second party
You can transfer the call before answer or wait for answer
d
Replace the handset
The call is transferred.
Note: Make sure, that you are connected to the desired
party.
Note: If you have put more than one call on hold, the last
call that was put on hold will be transferred. If the dialled
extension is busy or Transfer is not allowed, your phone will
ring again.
23Dialog 3105MW/3145/3145MW/3146
During Calls
Conference
With this procedure you can include up to seven parties in a
conference. Only the conference leader can admit participants.
During the conference a tone will be heard every 15th second.
Note: The conference tone might be disabled for your
system.
You have an ongoing conversation and want to establish a
telephone conference. You will become the conference leader.
y Press
z Call the second party
Wait for answer.
3 Press to establish a three party conference
Now you have established a three party conference.
Note: Sweden press
Repeat the procedure to include other persons to the
conference
R
d Replace the handset to leave the conference
Dialog 3105MW/3145/3145MW/314624
On Hold
You can temporarily put the ongoing call on hold. Calls put on hold
can be resumed on your own telephone or another.
y d Press and replace the handset
To resume the call on your own extension
u Lift the handset
To resume the call on another extension
u Lift the handset
z Call the extension where the call was put on hold
8 Press
During Calls
Note: France press
4 ; Sweden press 6
25Dialog 3105MW/3145/3145MW/3146
When You Receive a Busy Tone
When You Receive a Busy Tone
Busy extension or external line
If you call an extension and receive a busy tone or get no answer or
all external lines are busy you can use these methods:
Automatic Callback
If a called extension is busy or there is no answer:
6 Press
Note: France, Finland and Sweden press
d Replace the handset to finish procedure
You are called back (recall ring signal) when the ongoing call is
finished or the next time a new call is finished. You have to answer
within eight seconds, otherwise the Callback service is cancelled.
u Lift the handset when you are called back
The system calls the extension.
Note: Callbacks can be activated on several extensions at
the same time.
Dialog 3105MW/3145/3145MW/314626
5
When You Receive a Busy Tone
If all external lines are busy (after dialling the digit or digits to get a
line):
6 Press
Note: France, Finland and Sweden press
z # Dial the external number and press
d Replace the handset to finish procedure
When an external line becomes free you will be called back (recall
ring signal). You have to answer within eight seconds, otherwise the
Callback service is cancelled.
u Lift the handset when you are called back
The system calls the external number.
Note: Only one Callback can be activated on a busy
external line.
Cancel any single Callback
u Lift the handset
# 3 7 * z Press and dial the extension number
Note: To cancel a single Callback on a specific external line,
dial the digit or digits to get a line instead of the extension
number.
# d Press and replace the handset
5
Cancel all Callbacks
u Lift the handset
# 3 7 # Press
d Replace the handset
27Dialog 3105MW/3145/3145MW/3146
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