Aastra Telecom 392 User Manual

Table of Contents
Table of Contents
Introduction ................................. 1
Emergency Service Feature....... 1
Unpacking the Phone................. 1
Key Description........................... 2
Installation ................................... 4
Prompts and Indicators.............. 7
How do I use softkeys? .............. 7
Display Prompts......................... 7
Making and Answering Calls ..... 8
Line Selection.............................8
Making Calls............................... 8
Answering Calls.......................... 8
Predialing a number ................... 8
Handsfree Speaker and Mute..... 8
Switching Between Two Lines.... 8
Timing a call ............................... 8
Using Flash ................................ 9
Extension in Use ........................ 9
Using the Redial List................... 9
Status lights................................9
Using Hold key ........................... 9
Adjusting the Volume ............... 10
Customizing your phone.......... 11
Setting your Options................. 11
Using the Directory................... 12
Adding a name and number
to the Directory ..................... 12
Entering Letters and
Characters ............................ 12
Finding entries in the
Directory................................ 12
Changing entries in the
Directory................................ 13
Copying from the Callers List or
Redial List to the Directory..... 13
Dialing from the Directory......... 13
Deleting an entry in the
Directory................................ 13
Deleting all entries in the
Directory................................ 13
Locking the Directory................13
To unlock the Directory............. 13
Using the Callers List................ 14
Viewing the Callers List ............14
Calling an entry in the
Callers List.............................14
Copying from the Callers List
to the Directory ...................... 14
Changing a number in the Callers
List before dialing...................14
Deleting an entry in the
Callers List.............................14
Deleting all entries in the
Callers List.............................14
Using Services........................... 15
Icons........................................... 16
Troubleshooting........................ 17
Limited Warranty....................... 19
i

Introduction

Congratulations on your purchase of the Model 392 telephone! The Model 392 boasts several timesaving and advanced features, including:
• 2-Line capability
• a large 8-line backlit display
• a 200 Name/Number Directory
Introduction
with 100 entry callers List
• a speakerphone for handsfree calls
• access to advanced services
Use this user guide to learn more about the Model 392’s features.

Emergency Service Feature

The Model 392 will provide telephone service on Line 1 only during a power failure. However, only the dial pad, ringer and handset will function. If you are on a handset call using Line 1 during a power interruption, the Model 392 will keep the call, although the display will not work while the power is off. Handsfree calls and calls on Line 2 will not be re­established during a power interruption.

Unpacking the Phone

When you unpack your telephone, you should ensure that you have all of the following items. If any part is missing, contact the supplier of your telephone.
RedialHold
Goodbye
Options
handset
2 line cords
number card and lens
The power adapter is 16 V AC, 250mA – please see the regulatory sheet for safety instructions regarding the power adapter and operation of the telephone.
1 Model 392 User Guide
stand
two line adapter
handset cord
power adapter
language plate

Key Description

Telephone Status Light
Large 8 Line Backlit Display
Hold
Redial
G
oodbye
O
ptions
Key Description
Volume Bar
Softkeys
Directory key
L
in
e
1
Line 2
Spk/M
Navigational Keys
ute
Services
Softkeys
Callers key
Model 392 User Guide 2
Keys Key Description
c
b
i
Key Description
£
Í
k
o
v
w
g
Directory, which can store up to 200 names and numbers in alphabetical order. See the section
Directory”
Callers List, which stores the last 100 callers. See the sec­tion
Pressing s and when you are using services. These buttons also let you scroll through menu selections, such as the Options List. When you are editing entries on the display, 3 deletes a character or number, and 4 adds a space when entering or editing names.
Adjusts the volume for the handset, ringer and handsfree speaker on either line. See the section
ume"
Displays the last 10 numbers dialed. See the section
“Using the Redial List”
The tomize your telephone. See the section
your phone”
Pressing stored in memory. See the section information on downloading and using services.
Pressing open list, such as the Directory or Callers List, but if a call is active when the list is open, it will also end the call. It will not hang up a call that is on hold.
Pressing hold and the appropriate line indicator will flash. Pressing will add a pause.
Pressing Handsfree is activated if the handset is on hook.
Pressing Handsfree is activated if the handset is on hook.
Pressing
v
be selected. free calls. When mute is on, the display will show
phone muted
for more information.
“Using the Callers List”
for more information.
£
Í
k
o
o
v
w
g
if not in use. If
g
and the
“Using the
for more information.
r lets you move between screens
"Adjusting the Vol-
for more information.
button lets you access six options to cus-
“Customizing
for more information.
opens a list of Services scripts that are
“Services”
ends an active call.
puts a handset or handsfree call on
while editing a number or predialing
initiates or answers a call on Line 1.
initiates or answers a call on Line 2.
initiates a handsfree call using
v
turns muting on and off for hands-
g
is in use,
light will flash.
for more
k
w
exits an
Micro-
will
3 Model 392 User Guide

Installation

Your Model 392 telephone can be installed on a desk or mounted on the wall. To use the phone’s Call Waiting and Caller Identification capabilities, contact your local Service Provider for subscription details. Your Service Provider may call these services by different names.
Note:
In order to properly install this telephone for two line use, you will need to know if your two telephone lines originate from a single tele­phone jack or from two sepa­rate jacks. See the diagram in step 5
"Install the phone"
Use the two line adapter (included with this phone) for installation if your two lines originate from two separate jacks.
1. Connect the handset cord
Turn the telephone over and locate the handset jack marked Insert one end of handset cord into the jack until it clicks into place. Then route the handset cord through the groove as shown in the illustration below.
Attach the handset to the other end of the handset cord.
j
.
.
2. Attach the stand
If you plan to mount the phone on the wall, you do not need to attach the stand; skip this step.
to use the phone on a desk, attach the stand by inserting the tabs on the stand (marked with slots on the bottom of the telephone (A). For a higher viewing angle, use the slots marked n. For a lower viewing angle, use the slots marked
m
. Then slide the stand towards
the phone until it snaps into place (B).
If you plan
oooo ) into the
3. Connect the cords
If you attached the stand to install the phone on a desk,
phone cord (or the cord attached to the two line adapter) and power adapter cord through the opening in the stand. Insert the phone cord into the slot on the back of the telephone marked l until it clicks into place. Insert the power cord into the power jack marked k.
Note:
You should connect the power adapter to a surge pro­tector or power bar.
route both the
4. Press the cords into grooves
Press the cords into two of the grooves provided on the bottom the stand. This will allow the stand to sit flat on a desk surface.
Installation
B
2
Handset groove
Handset cord Handset
5. Install the phone
1
A
If you have installed the stand and are using the phone on a desk:
Simply turn the telephone over so it rests on the stand. If both phone lines originate from a single jack, use diagram I for final installation. If the two phone lines originate from two separate jacks, use diagram II for final installation.
Model 392 User Guide 4
I) Installing the phone when both phone lines originate from a single jack:
• Connect the phone cord to the jack
• Plug the power adapter into a power outlet
Power Adapter
Installation
Phone cord
Stand
Line grooves
• Plug the power adapter into a power outlet.
Adapter
4
4
4
5
Line 1 & Line 2
3
II)Installing the phone when two phone lines originate from two separate jacks:
• As shown in the diagram below, use the two line adapter for installation.
• Connect the line cords as shown from the wall jacks to the two line adapter.
Adapter
Plug into phone
5
Line 1 Line 2
3
6. Install on a wall
For effective wall installation, both telephone lines should originate from a single jack. Contact your local Service Provider if your telephone lines originate from two separate jacks.
To install the Model 392 on a wall:
Connect the cord to the wall jack (A). Coil the phone cord into the space provided on the back of the phone (B). Then align the telephone so the hooks on the wall plate (C) align with the wall-mount slots on the back of the phone, as shown
D
Line 2Line 1
Line 1 Line 2
5 Model 392 User Guide
A
C
B
E
here. Push the phone onto the pegs, then slide it down until it is secure (D). Plug the power adapter into a power outlet (E).
Note: You may wish to purchase a
short phone cord from a local supplier for a wall installa­tion.
7. Insert number card
Write your telephone number on the number card, and place it into the card slot on the telephone, located under the mouthpiece in the handset cradle. Gently bend the clear plastic lens into the slot, over the number card.
10. Using Services
Follow the instructions in the section “Using Services” to program your Model 392 telephone for enhanced telephone provider subscription services and features.
Installation
8. Insert Faceplate
Snap the faceplate into the recess provided above the dial pad. Slide the tab on the left-hand side of the faceplate into the slot. Then press on the right-hand side of the faceplate to snap it into place.
9. Customize the telephone
Follow the instructions in the section “Customizing your phone” to customize your Model 392 telephone.
Model 392 User Guide 6
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