Aastra Telecom 2025, 2045, 2065, A150, A300 User Manual

Ascotel® IntelliGate® Communications Systems
Office 70IP
User’s Guide
A150 A300 2025 2045 2065

Operating and Display Elements

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2
3
7
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8
9
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13
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1716
1617
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Operating and Display Elements
n

Operating elements

Display
1
2
• In the upper area: status display with symbols.
• In the middle area: current displays on the telephone traffic.
• In the lower area: display of the available Foxkey functions.
Indicator LED
• Left LED flashes: Call.
• Right LED flashes: Voice Mail, message, or callback.
3
4 Hands-free microphone
5
6
7
Key block
Enters digits or letters.
Navigation key
Scrolls back and forth in a menu, opens or exits menus, navigates in lists.
Foxkey
Executes displayed function using the key. Foxkeys can be freely con­figured.
Correction key
Deletes the last character or goes back one step in the menu.
Operating and Display Elements
8
9
10
11
12
13
14
15
16
17
Absence key with LED
Preconfigured as call forwarding. The Absence key can be configured as a function key or digit key.
Phone book key
Opens phone books.
Redialkey
Selects the phone numbers last dialled.
Microphone key
Hands-free or handset microphone off / on.
Loudspeaker key
Hands-free operation on/off.
Volume/cursor keys
Adjustsvolume.
Call key
Set up / answer a call.
End key
• Ends a call.
• Exits input without saving and goes back to the idle state.
Configurable keys / line keys with LED (incl. Office KBM expansion keypad)
Freely configurable as a number, function or Team key:
• Number key with 2 storage locations (1st phone number: press once, 2nd phone number: Press twice).
• Function key: Activate / Deactivate function.
• Team key: Makes call or answers call. Announcement to a team part­ner (press twice).
If preconfigured as a line key: Set up or answer call via line. Configure key: press and hold down.
write-on labels (incl. Office KBM expansion keypad)
Write-on labels for the configurable keys can be found as an electronic document on the internet. You can fill out the fields directly on your PC and then print out the labels. The internet address is listed on the last page of this document.
Operating and Display Elements
n

Display symbols

Detailed information available
Search mode Function activated
Entries on the call list New text messages
Microphone deactivated
Forwarding activated
New Voice Mail Voice Mail retrieved
Call parked Retrieve parked call (Foxkey)
Headset mode activated Activate discreet ringing
Other Foxkeys available (Foxkey)
Loudspeaker/hands-free mode activated
Call Forwarding on No Reply activated

Security

n

Safety Information

Failure to observe this information can be hazardous and infringe existing laws.
Connections
Always plug the phone cable connectors into the appropriate sockets. Do not modify the connections in any way.
Maintenance
Use original accessories only. Make sure all installation and repair work is carried out by a specially qualified technician. Always use a soft, moistened, or antistatic cloth to clean your phone. Do not use chem­icals or other chemical products.
Environmental influences
Do not operate the phone outside the temperature range of +5 °C to approx. +40 °C. Avoid direct sunlight and other sources of heat. Protect your phone against the wet, excessive dust, corrosive liquids and steam. Do not expose your phone to electromagnetic fields (electric motors, household appli­ances). The speech quality could be affected. To prevent interference, avoid placing your handset in the immediate vicinity of computers, radios, TV sets, VCRs, and other telephone sets.
Disposal
Be sure to dispose of your phone and its packaging in an environmentally compatible way; alternatively send it back to your supplier or servicing agent.
Security
n

User information

Your terminal has been supplied with a Quick User’s Guide, safety information and, where appli­cable, with other terminal-specific information. You can also download these documents as a complete User’s Guide from www.aastra.ch/docfinder. More information on your terminal can be found at www.aastra.ch or in the documentation or your dealer’s homepage. It is your responsibility to inform yourself about the scope of functions, operation and proper use of your equipment.
• Check whether you have all the user information available on your terminal, whether it con­forms to your terminal’s version and whether it is up to date.
• Read through the user information carefully before putting your terminal into operation.
• Store the user information within easy reach and refer to it whenever uncertainties arise in connection with the use of the terminal.
• When handing over your terminal to others, make sure you enclose the relevant user infor­mation.
Security
n

Intended Purpose

This phone is part of the Ascotel® IntelliGate® communication system and is intended to be operated on that system.
Ascotel® IntelliGate® is an open, modular and comprehensive communication system that com­prises the IP-PBX (referred to in the end-user information as “the system”), a vast number of expansion cards and modules, and a complete series of system terminals including IP system terminals. The system and all its component parts were designed to cover in full all the telecom­munication requirements of companies and organisations with a single user-friendly solution. The individual components of the overall system are fully compatible and must not be used for other purposes or replaced by third-party components (except when connecting other author­ized networks, applications and terminals to the interfaces provided specifically for that pur­pose).
n

About this document

Document number: eud-0830
• Document version: 1.0
• Valid for systems upwards: I7.5
• © 01.2007

Contents

Dialling and Phoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
You Receive a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
You Want to Make a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Using the Display and Operating Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Menu-Guided Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Supplementary features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Making and answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Using functions while in a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Organising absences from the desk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Organisation Within the Team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Functions for special situations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Setting functions by remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Personalizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Setting the Ringing Properties (Audio). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Hands-free and headset settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Phone Book Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Configuring Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Configuring Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Configuring Line Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Formulating Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Local settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Declaration Open Source Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Installation and First-Time Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Equipment provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Setting up and mounting the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Connecting the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Office KBM expansion keypad (option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Labelling Configurable Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Dialling and Phoning

The following sections explain how to make phone calls simply and the functions your phone offers
you whenever you receive a call.
You Receive a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
You Want to Make a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Dialling and Phoning

You Receive a Call

This section explains the procedure for answering a call.
n
Answering a Call
Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows:
Pick up the handset.
Hands-free operation:
Press the Call key or the Loudspeakerkey.
Notes:
• If the caller's phone number is received, it is shown on the display. If the phone number is stored in the private phone book or in the system, the dis­play also shows the corresponding name.
• To find out how to make phone calls with the headset, refer to the Chapter
"Using a Headset", 12.
• To find out how to make phone calls in hands-free mode or in automatic hands-free mode, refer to the Chapter "Using Your Phone in Hands-Free
Mode", 11 and the Chapter "Automatic Hands-Free Mode", 54 respectively.
n
Ending a Call
You want to end the call.
After the call the call duration is indicated. Call charges are also displayed after any external call which you initiated, provided your provider supports this function.
Put the handset on-hook.
Ending a call in hands-free mode:
Press the End key or the Loudspeakerkey.
Notes:
• To disconnect the call, simply replace the handset.
• To find out how to make phone calls with the headset, refer to the Chapter
"Using a Headset", 12.
• To find out how to make phone calls in hands-free mode or in automatic hands-free mode, refer to the Chapter "Using Your Phone in Hands-Free
Mode", 11 and the Chapter "Automatic Hands-Free Mode", 54 respectively.
Dialling and Phoning

You Want to Make a Call

This section explains the different ways you can make a call with your phone.
n
Dialling with the Phone Number
You want to call someone and key in that person's phone number.
With call preparation you can enter a phone number without it being dialled automatically, so you have time to check the number and, if necessary, correct it. The number is not dialled until you go off-hook, for example by picking up the handset.
Enter a phone number in call preparation.
Note:
You can use the Correction key to delete any incorrect character.
Pick up the handset.
Þ
The person is called.
Or:
Press the Call key or the Foxkey Call
Þ
The person is called.
n
Dialling with Redial
You want to call a person you have already called.
In the last-number redial list your phone automatically stores the phone numbers of the per­sons you have already called, complete with their names, where available. You can now call the person in question using this last-number redial list.
Press the Redial key.
Þ
The first phone number on the last-number redial list is displayed.
Press the Redial key several times or press the down navigation key to scroll through all the phone numbers you last dialled.
Pick up the handset.
Þ
The phone number displayed is dialled.
10
Dialling and Phoning
n
Using Your Phone in Open Listening Mode
You want other people in the room to be able to listen in to the call.
The open listening function lets you activate the loudspeaker in addition to the handset.
During a call:
Press the Loudspeaker key.
Þ
Open listening is now activated, is displayed.
Note:
You can continue with the call as usual using the handset.
Deactivating open listening:
Press the Loudspeaker key a second time.
Þ
Open listening is now deactivated.
Note:
To end a call in open listening mode, you need to press the Loudspeaker key and hang up the phone. If you merely replace the handset, the phone switches to the hands-free mode.
n
Using Your Phone in Hands-Free Mode
You want other people to join the conversation or to have your hands free while making the call.
The hands-free mode function activates the loudspeaker and the microphone.
During a call:
Press the Loudspeaker key.
Þ
Open listening is now activated, is displayed.
Put the handset on-hook.
Þ
The hands-free mode is now activated, is displayed.
Notes:
• Make sure the hands-free microphone is not obstructed.
• The sound quality is improved if you set the volume of your phone to a low setting.
To continue the call with the handset:
Pick up the handset.
Þ
The loudspeaker and hands-free microphone are now deactivated.
Notes:
• To find out how to make phone calls with the headset, refer to the Chapter
"Using a Headset", 12.
• To find out how to activate the automatic hands-free mode, refer to the Chapter "Automatic Hands-Free Mode", 54.
11
Dialling and Phoning
n
Muting the Microphone
In the middle of a call you want to talk briefly with other persons in the room without your call partner hearing your conversation.
You can switch the microphone on and off during a call.
Switching the microphone off:
Press Microphone key.
Þ
The microphone is now deactivated, is displayed.
Switching the microphone back on:
Press the Microphone key once again.
n
Using a Headset
To make a phone call with the headset.
If you answer a call in headset mode using the Call key or Loudspeaker key, the call is provided on the headset. Alternatively you can also answer the call by picking up the handset.
Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows:
Press the Call key or Loudspeaker key.
Þ
The call is provided on your headset.
Open listening
Hands-free operation
Headset
Press the Hands-free Foxkey.
Þ
The phone’s loudspeaker is activated.
Press the Hands-free Foxkey.
Þ
The phone’s microphone is switched on and the headset microphone is switched off.
Press the Headset Foxkey.
Þ
Back to the headset mode.
12
Ending a Call:
Press the End key or the Loudspeakerkey.
Notes:
• To find out how to activate the headset, refer to the Chapter "To activate
headset operation", 55.
• To call a subscriber, dial the subscriber’s phone number and press the Call key or Loudspeaker key.
• For more information refer to your headset’s operating instructions.
Using the Display and
Operating Elements
The following sections explain how to operate your phone quickly and simply.
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Menu-Guided Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
13
Using the Display and Operating Elements

Display

n
Display symbols and display text
New events such as a call in your absence, a new message or activated functions (e.g. Forward­ing) are signalled on the display in the idle state by a symbol or a display text. You can then use the relevant Foxkey to call up the information.
>>
End
If more Foxkeys are available:
Press the >> Foxkey.
Retrieving detailed information:
Press the right navigation key.
Function activated:
The activated function or selected setting is indicated by a check mark.
Deleting the display text:
Press the End Foxkey.
Þ
The display returns to the idle state; the function remains activated.

Keys

n
Pressing a Key
A key may have various functions depending on the situation and the operating mode. The function activated depends on the number of times the key is pressed or whether it is pressed quickly or held down for a moment. Here are some examples:
Press the Foxkey.
<long>
<2x short>
Keep the Foxkey held down for a moment (about 2 seconds).
Press the key twice in quick succession.
n
Using the Foxkey
The Foxkey has variable functions. These functions are displayed above the key.
Several contacts are stored under the broad Foxkey, which means you need to press the Foxkey precisely under the function you want.
Press the Foxkey under the position where the display shows the function you want.
14
Using the Display and Operating Elements

Input

n
Enters digits
The digit keys are used to enter the digits 0 to 9.
n
Enter the letters
You can also use the digit keys to enter letters and special characters. A number of letters and special characters are assigned to each key.
To enter letters using the digit keys, you need to be in text mode. The text mode is activated automatically if the phone is expecting a text input. You can switch back and forth between number mode and letter mode during your input.
abc-->123
n
Digit keys
Switching between number mode and letter mode during your input:
Press the abc-->123 and 123-->abc Foxkey.
The characters are assigned to the digit keys as follows. Press the relevant digit key repeatedly until the character you want is displayed:
- . ? 1 ! , : ; ’ " ¿ ¡
D E F 3 É d e f 3 é è ê
J K L 5 j k l 5
P Q R S 7 p q r s 7 ß
W X Y Z 9 w x y z 9
@ * / ( ) < = > % £ $ ¥ ª & § <Space> #
A B C 2 Ä Æ Å Ç a b c 2 ä æ å à ç
G H I 4 g h i 4 ì
M N O 6 Ñ Ö Ø m n o 6 ñ ö ø ò
T U V 8 Ü t u v 8 ü ù
+ 0
15
Using the Display and Operating Elements
c
n
Switching between Upper and Lower Case
You want to switch between upper and lower case while making an input in text mode.
Upper-case input is automatically activated when the first letter is entered. The text mode then automatically switches to lower-case input. You can use the Foxkey to switch manually between upper-case and lower-case input.
a>A
n
Correcting your Input
You notice you have entered a wrong digit or character. You can either delete the input one character at a time or cancel the entire input.
n
Moving the Cursor
You want to go to a certain character for an input or correction.
With the navigation key you can move the cursor to the left or right.
Switching between upper case and lower case in text mode:
Press Foxkey a>A or A>a.
To delete the last character:
Press the correction key.
Note:
With the navigation key you can go straight to the character you want to delete.
End input without saving:
Press the End key.
Move the cursor with the horizontal navigation key.
16
c
Using the Display and Operating Elements

Menu-Guided Navigation

n
Accessing the menu
The phone is in standby mode:
Menu
Selecting
n
Navigating with the navigation key
Press the Menu Foxkey.
Þ
The first menu entry is displayed.
Use the vertical navigation key to scroll through the menu entries.
Press the Select Foxkey.
Þ
Accessing the displayed menu.
You can retrieve a particular menu entry even more simply and efficiently using the navigation key. You can scroll vertically and horizontally through the different menu entries.
Horizontal navigation key:
Left: scrolls back through the menu. Right: scrolls forward through the menu, opens displayed menu, retrieves detailed information.
Vertical navigation key:
Bottom: scrolls downwards in the list. Top: scrolls upwards in the list.
n
Undoing Actions
To cancel operating steps, proceed as follows.
End input without saving:
Press the End key.
Back to the idle state in the menu:
Press the End key.
n
Other navigation possibilities
Scrolling back through the menu:
Press the correction key.
17
Using the Display and Operating Elements
n
Resetting activated features
You can deactivate again all the activated functions (e.g. Forwarding, Barring).
Menu
Activated features
Reset
Press the Menu Foxkey.
Scroll to Activated features and press the Select Foxkey.
Þ
All the activated functions are now displayed.
Reset the function in question.
Þ
The function is now deactivated.

Signals

n
Indicator LED Signals
Depending on the situation the indicator LEDs either flash or remain steadily lit.
Left LED flashes:
Þ
Phone is ringing.
Right LED flashes:
Þ
New Voice Mail, message, or callback received.
18

Supplementary features

The following sections explain the supplementary features provided by your phone for more efficient
use.
Making and answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using functions while in a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Organising absences from the desk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Organisation Within the Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Functions for special situations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Line Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Setting functions by remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
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Supplementary features
*
*

Making and answering calls

This section explains some convenient features provided by your phone for making a call.
n
Dialling by Name - Quickdial
You want to make a call by entering a name.
With Quickdial you only need to press the digit keys for each letter once, even though each key is assigned several letters. An efficient algorithm provides quick search results.
The surname and first name have to be separated by a space (# key), for example "no s" (6 6 # 7) for Noble Stephen. Ask your system administrator whether you should start with the surname or the first name.
Requirement: The name and the corresponding call number are stored in one of the system’s phone book or in an external phone directory connected to the system.
Note:
To be able to search in an external phone book using Quick Dial, you need to press the *-key or 0-key before entering the first letter.
Press each of the corresponding digit keys once for the first few letters of the name you are looking for.
Þ
For each letter, the display shows the corresponding digit, for example a "6" for the letter "n".
Press the phone book key.
Þ
The phone searches for matching names.
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You may have to enter another letter before the name you want or a list of names is displayed.
Scroll through the list until the subscriber you want is displayed.
Pick up the handset.
Þ
The phone number displayed is dialled.
*
Supplementary features
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Dialling from the phone book
You want to search directly in one of the connected phone books.
The surname and first name have to be separated by a space, for example "no s" for Noble Stephen. Ask your system administrator whether you should start with the surname or the first name.
Press the phone book key.
Finding an entry
Scroll to Search entry and press the Select Foxkey.
If required, enter the first few letters of the name you are looking for (first name and surname separated by a space) until the subscriber or a list is displayed.
Notes:
• Text mode is activated automatically.
• Use the #-key to enter spaces.
Scroll through the list until the subscriber you want is displayed.
Pick up the handset.
Þ
The phone number displayed is dialled.
Notes:
• The search function is not affected by upper/lower case and special charac­ters.
• If the phone is unable to find a matching name, List empty will appear on the display.
• To find out to create a new contact in your private phone book, refer to the Chapter
"Creating a New Phone Book Entry", 60.
21
Supplementary features
*
*
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Dialling from external phone books
If you select Advanced search, you can search directly in the connected external phone books. This function is not available if no external phone book is connected.
The surname, first name and town each have to be separated by a space, for example "no s so" for Noble Stephen in Solothurn. Ask your system administrator whether you should start with the surname or the first name.
Press the phone book key.
Advanced search
Scroll to Advanced search and press the Select Foxkey.
Enter the first few letters of the name you want (first and last name separated by a space).
Notes:
• Text mode is activated automatically.
• Use the #-key to enter spaces.
If required, enter the first few letters of the town’s name (name and town name separated by a space) until the subscriber or a list is displayed.
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Scroll through the list until the subscriber you want is displayed.
Pick up the handset.
Þ
The phone number displayed is dialled.
Notes:
• The search function is not affected by upper/lower case and special charac­ters.
• When searching in external phone books you must always enter portions of the first and last name and possibly of the town name.
• The response time may vary greatly depending on the size and the number of phone books connected.
Supplementary features
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Dialling from the Call List of Unanswered Calls
You want to call someone who has previously tried to reach you.
Your phone automatically stores the phone number of this subscriber in a calllist and the dis­play reads Missed calls. You can now call the person back using this call list.
The call list of unanswered calls contains a maximum of 10 entries.
Show
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Dialling from the Call List of Answered Calls
Calling a subscriber back:
Press the Show Foxkey.
Þ
The display shows a list of the last unanswered calls.
Scroll through the list until the subscriber you want is displayed.
Pick up the handset.
Þ
The phone number displayed is dialled. Once the call has been successfully connected, the entry is deleted from the call list.
Note:
The call list of unanswered calls can also be accessed via the menu. For naviga­tion see the Chapter "Dialling from the Call List of Answered Calls", 23.
You want to call back someone whose call you answered.
Your phone automatically stored the person's phone number on the list of answered calls. You can now call the person back using this call list.
The list of answered calls contains a maximum of 10 entries.
Menu
Call lists
Press the Menu Foxkey.
Scroll to Call lists and press the Select Foxkey.
Answered calls
Scroll to the Answered calls call list and press the Ok Foxkey.
Þ
The display shows the list of the last calls.
Scroll through the list until the subscriber you want is displayed.
Pick up the handset.
Þ
The phone number displayed is dialled.
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Supplementary features
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Dialling with Redial
You want to call a person you have already called.
In the last-number redial list your phone automatically stores the phone numbers of the per­sons you have already called, complete with their names, where available. You can now call the person in question using this last-number redial list.
The last-number redial list has a maximum of 10 entries.
Press the Redial key.
Þ
The first phone number on the last-number redial list is displayed.
Press the Redial key several times or press the down navigation key to scroll through all the phone numbers you last dialled.
Pick up the handset.
Þ
The phone number displayed is dialled.
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Selecting with a preconfigured Foxkey
You want to call someone whose phone number is stored under a Foxkey.
You can dial the person by pressing the corresponding position on the Foxkey.
Press the corresponding Foxkey.
Þ
The key’s allocated function is shown on the display.
Pick up the handset.
Þ
The phone number is dialled.
Note:
To find out how to configure a Foxkey, refer to the Chapter "Configuring Keys",
63.
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Dialling with a Configurable Key
You want to call someone whose phone number is stored under a configurable key.
You can dial the person by pressing the corresponding key.
<1x short>
<2x short>
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Activate the key's first allocated function:
Press the key once.
Þ
The key’s first allocated function is displayed.
Activate the key's second allocated function:
Press the key twice in quick succession.
Þ
The key’s second allocated function is displayed.
Supplementary features
Pick up the handset.
Þ
The phone number is dialled.
Note:
To find out how to configure a configurable key, refer to the Chapter "Config-
uring Keys", 63.
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Requesting a Callback
You want to talk to a certain person. The person is busy or does not answer. You can make call­back requests to both internal and external subscribers. Not all providers support this function.
If the called party is busy, you can activate an automatic callback. In this case, your phone will start ringing as soon as the party you are trying to reach goes on-hook. When you pick up the handset, the person you want to call is dialled directly.
If the called party does not answer, you can also request a callback. The subscriber then obtains a message indicating your callback request on his display.
You called someone and hear the busy tone or the ring-back tone.
Callback
End
Reset
To activate a callback request:
Press theCallback Foxkey.
Put the handset on-hook.
Þ
The display shows Call expected...
Back to the idle state:
Press the End Foxkey.
Þ
Callback remains activated.
Reset callback:
Press the Reset Foxkey.
Þ
Callback is deactivated.
Note:
You can only have 1 callback activated at a time and only 1 callback can be expected from you. Your callback request will automatically be cancelled by the system after about half an hour.
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To answer the callback request
Someone has asked you to call back. You can tell this from the lit attention LED in the idle state. The display reads Call back requested...
Call
Press the Calls Foxkey.
Þ
The phone number is dialled.
Note:
You can deactivate a requested callback using Menu > Activated features >
Reset Foxkey.
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Supplementary features
*
n
Call Waiting on an Internal Subscriber
You want to talk to an internal subscriber. However, the person is busy.
As a result of your call waiting, the person hears a call waiting tone and your phone number or name appears on his display. The person can either answer or reject your call.
Requirement: It is essential that the internal subscriber has not barred the Call waiting function on his phone (for configuration see the Chapter "Protect against Do not disturb/Call waiting/
Intrusion/Announcement/Forward", 59).
Ask your system administrator whether the Call waiting function is enabled on the system.
Call waiting
n
Answering Call Waiting
Subscriber is busy:
Press the Call waiting Foxkey.
Þ
You hear the dialling tone.
Note:
If the person rejects your call request or if call waiting is not possible, the call is disconnected (busy tone).
You are in a call and hear the call waiting tone. Someone is urgently trying to reach you.
You can either answer, deflect or reject the call.
Answer
<Phone number>
Deflection
Answering the call:
Press the Answer Foxkey.
Þ
1. Your original call partner is put on hold. You are now connected with the party who initiated the call waiting.
Note:
For more detailed information on how to broker between callers or set up a conference, please refer to the Chapters "Brokering between an Enquiry Call
Party and Your Call Partner", 29 and "Making a Conference Call", 30 respec-
tively.
Deflect call:
Enter the subscriber phone number and confirm with the Ok Foxkey.
Þ
Call-waiting party is put through.
Note:
You can also search in the phone book, last-number redial list or call list for the phone number of the person you are looking for.
Press the Deflect Foxkey.
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