3xlogic VX-4V4-MD-I, VX-4V-B-RI, VX-4V28-MD-IAW, VX-3V-ID-RIAWD, VX-4V28-OD-I User Manual
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VISIX V-SERIES SOFTWARE USER MANUAL| VISIX V-Series All-in-One Camera – Gen II
12000 Pecos St., Suite 290, Westminster, CO 80234 | www.3xlogic.com | (877) 3XLOGIC
1
VISIX V-Series All-in-One Camera - Gen II
VISIX V-Series Software User Manual
VISIX V-SERIES SOFTWARE USER MANUAL| VISIX V-Series All-in-One Camera – Gen II
12000 Pecos St., Suite 290, Westminster, CO 80234 | www.3xlogic.com | (877) 3XLOGIC
2
This manual applies to the following VISIX V-Series Gen II camera models:
Camera Type
Model
2MP Multi-Sensor Cube IP Camera w/ WiFi
VX-2S-CPIR-W (Separate User Guide Available)
2MP Dome IP Camera w/ HDMI Out
VX-2V-MD-RIWH
3MP HD IP Vandal-Dome IP Camera w/IR
VX-3V-ID-RIAWD
4MP HD Outdoor Mini Dome IP Camera w/ Audio
VX-4V28-MD-IAW
4MP HD Vandal-Dome IP Camera w/ IR
VX-4V28-OD-I
4MP Mini-Vandal Dome Camera - 4mm Lens
VX-4V4-MD-I
4MP Outdoor Bullet IP Camera
VX-4V-B-RI
This guide is up to date for camera running VIGIL Server v10.00.0009 software.
Thank you for purchasing our product. If there are any questions, or requests, please do not hesitate to contact the
dealer.
NOTE: This manual may contain technical inaccuracies or printing errors. The content is subject to change without
notice. The manual will be amended if there are any hardware updates or changes.
DISCLAIMER STATEMENT
“Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability of the security or signaling
aspects of this product. UL has only tested for fire, shock or casualty hazards as outlined in UL’s Standard(s) for
Safety, UL60950-1. UL Certification does not cover the performance or reliability of the security or signaling
aspects of this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR CERTIFICATIONS WHATSOEVER
REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS
PRODUCT.”
VISIX V-SERIES SOFTWARE USER MANUAL| VISIX V-Series All-in-One Camera – Gen II
12000 Pecos St., Suite 290, Westminster, CO 80234 | www.3xlogic.com | (877) 3XLOGIC
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Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and
comply therefore with the applicable harmonized European standards listed under the Low
Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS Directive
2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as
unsorted municipal waste in the European Union. For proper recycling, return this product to
your local supplier upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information, see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union. See the product documentation for
specific battery information. The battery is marked with this symbol, which may include
lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return
the battery to your supplier or to a designated collection point. For more information, see:
www.recyclethis.info
VISIX V-SERIES SOFTWARE USER MANUAL| VISIX V-Series All-in-One Camera – Gen II
12000 Pecos St., Suite 290, Westminster, CO 80234 | www.3xlogic.com | (877) 3XLOGIC
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Safety Instruction
These instructions are intended to ensure that the user can use the product correctly to avoid danger or property
loss.
The precaution measure is divided into ‘Warnings’ and ‘Cautions’:
Warnings: Serious injury or death may be caused if any of these warnings are neglected.
Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.
Warnings Follow these safeguards to prevent
serious injury or death.
Cautions Follow these precautions to prevent
potential injury or material damage.
Warnings:
Please adopt the power adapter which can meet the safety extra low voltage (SELV) standard. And source with 12
VDC or 24 VAC (depending on models) according to the IEC60950-1 and Limited Power Source standard.
If the product does not work properly, please contact your dealer or the nearest service center. Never
attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused
by unauthorized repair or maintenance.)
To reduce the risk of fire or electrical shock, do not expose this product to rain or moisture.
This installation should be made by a qualified service person and should conform to all the local codes.
Please install blackouts equipment into the power supply circuit for convenient supply interruption.
Please make sure that the ceiling can support more than 50(N) Newton gravities if the camera is fixed to
the ceiling.
If the product does not work properly, please contact your dealer or the nearest service center. Never
attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused
by unauthorized repair or maintenance.)
VISIX V-SERIES SOFTWARE USER MANUAL| VISIX V-Series All-in-One Camera – Gen II
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Cautions:
Make sure the power supply voltage is correct before using the camera.
Do not drop the camera or subject it to physical shock.
Do not touch sensor modules with fingers. If cleaning is necessary, use a clean cloth with a bit of ethanol and
wipe it gently. If the camera will not be used for an extended period of time, put on the lens cap to protect the
sensor from dirt.
Do not aim the camera lens at the strong light such as sun or incandescent lamp. The strong light can cause
fatal damage to the camera.
The sensor may be burned out by a laser beam, so when any laser equipment is being used, make sure that
the surface of the sensor not be exposed to the laser beam.
Do not place the camera in extremely hot, cold temperatures (the operating temperature should be between -
30°C ~ 60°C, or -40°C ~ 60°C if the camera model has an “H” in its suffix), dusty or damp environment, and do
not expose it to high electromagnetic radiation.
To avoid heat accumulation, good ventilation is required for a proper operating environment.
Keep the camera away from water and any liquid.
While shipping, the camera should be packed in its original packing.
Improper use or replacement of the battery may result in hazard of explosion. Please use the manufacturer
recommended battery type.
NOTE: For cameras that support IR, you are required to pay attention to the following precautions to prevent IR
reflection.
Dust or grease on the dome cover will cause IR reflection. Please do not remove the dome cover film until
the installation is finished. If there is dust or grease on the dome cover, clean the dome cover with clean soft
cloth and isopropyl alcohol.
Make certain the installation location does not have reflective surfaces of objects too close to the camera.
The IR light from the camera may reflect back into the lens causing reflection.
The foam ring around the lens must be seated flush against the inner surface of the bubble to isolate the lens
from the IR LEDS. Fasten the dome cover to camera body so that the foam ring and the dome cover are
attached seamlessly.
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Table of Contents
1 SYSTEM REQUIREMENTS ............................................................................................................................... 9
2 CAMERA SETUP OPTIONS ............................................................................................................................ 10
2.1 DHCP -ENABLED NETWORKS .................................................................................................................................... 10
2.2 NON-DHCP NETWORKS .......................................................................................................................................... 10
3 CAMERA SETUP ........................................................................................................................................... 11
3.1 3XLOGIC VSX SETUP TOOL (IOS AND ANDROID) ......................................................................................................... 11
VSX Setup Tool.................................................................................................................................................... 11
3.2 3XLOGIC ALL-IN-ONE PC SETUP TOOL ...................................................................................................................... 12
3xLOGIC All-in-One PC Setup Tool – Camera Setup ........................................................................................... 12
4 QUICK START............................................................................................................................................... 15
4.1 ADDING A V-SERIES CAMERA TO VIGIL UTILITIES.......................................................................................................... 15
Adding a V-Series Camera to VIGIL Client .......................................................................................................... 15
Adding a V-Series Camera to VIGIL VCM ........................................................................................................... 16
Adding a V-Series Camera to 3xLOGIC View Lite II Mobile (Android and iOS) ................................................... 17
Adding a V-Series Camera to 3xCLOUD Cross-Platform Web Client ................................................................. 18
5 STANDARD NETWORK CONNECTIONS .......................................................................................................... 20
5.1 NETWORKING THE CAMERA - LAN............................................................................................................................. 20
Wiring over LAN ................................................................................................................................................ 20
5.2 NETWORKING THE CAMERA - WAN ........................................................................................................................... 21
Static IP Connection ........................................................................................................................................... 21
Dynamic IP Connection ...................................................................................................................................... 22
Normal Domain Name Resolution ..................................................................................................................... 23
Private Domain Name Resolution ...................................................................................................................... 23
6 ACCESSING THE V-SERIES CAMERA USER INTERFACE ..................................................................................... 24
6.1 ACCESS UI VIA WEB BROWSER .................................................................................................................................. 24
7 LIVE VIEW ................................................................................................................................................... 26
7.1 LIVE VIEW PAGE ...................................................................................................................................................... 26
Live View page – Component Descriptions ........................................................................................................ 26
7.2 STARTING LIVE VIEW ................................................................................................................................................ 27
7.3 RECORDING AND CAPTURING PICTURES MANUALLY ....................................................................................................... 27
7.4 OPERATING PTZ CONTROL........................................................................................................................................ 28
PTZ Control Panel ............................................................................................................................................... 28
Setting a Preset .................................................................................................................................................. 29
Calling a Preset ................................................................................................................................................... 29
Setting/Calling a Patrol ...................................................................................................................................... 30
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8 NETWORK CAMERA CONFIGURATION .......................................................................................................... 31
8.1 CONFIGURING LOCAL PARAMETERS ............................................................................................................................ 36
8.2 CONFIGURE SYSTEM SETTINGS ................................................................................................................................... 37
Configuring Basic Information ........................................................................................................................... 37
Configuring Time Settings .................................................................................................................................. 38
Configuring RS232 Settings ................................................................................................................................ 40
Configuring RS485 Settings ................................................................................................................................ 40
Configuring DST Settings .................................................................................................................................... 41
Configuring External Devices ............................................................................................................................. 42
Configuring VCA Resource .................................................................................................................................. 42
8.3 MAINTENANCE ....................................................................................................................................................... 43
Upgrade & Maintenance.................................................................................................................................... 43
Log ...................................................................................................................................................................... 44
System Service .................................................................................................................................................... 44
8.4 SECURITY SETTINGS ................................................................................................................................................. 45
Authentication.................................................................................................................................................... 45
IP Address Filter .................................................................................................................................................. 45
Security Service................................................................................................................................................... 47
8.5 USER MANAGEMENT ............................................................................................................................................... 48
User Management ............................................................................................................................................. 48
Online Users ....................................................................................................................................................... 50
9 NETWORK SETTINGS .................................................................................................................................... 51
9.1 CONFIGURING BASIC SETTINGS .................................................................................................................................. 51
Configuring TCP/IP Settings ............................................................................................................................... 51
Configuring DDNS Settings ................................................................................................................................. 52
Configuring PPPoE Settings ................................................................................................................................ 55
Configuring Port Settings ................................................................................................................................... 56
Configure NAT (Network Address Translation) Settings .................................................................................... 56
9.2 CONFIGURE ADVANCED SETTINGS .............................................................................................................................. 57
Configuring SNMP Settings ................................................................................................................................ 57
Configuring FTP Settings .................................................................................................................................... 59
Configuring Email Settings ................................................................................................................................. 60
Platform Access .................................................................................................................................................. 62
Wireless Dial ....................................................................................................................................................... 62
HTTPS Settings ................................................................................................................................................... 63
Configuring QoS Settings ................................................................................................................................... 64
Configuring 802.1X Settings ............................................................................................................................... 65
10 VIDEO/AUDIO SETTINGS ............................................................................................................................ 66
10.1 CONFIGURING VIDEO SETTINGS................................................................................................................................ 66
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H.264+ and H.265+: ........................................................................................................................................... 67
10.2 CONFIGURING AUDIO SETTINGS ............................................................................................................................... 68
10.3 CONFIGURING ROI ENCODING ................................................................................................................................. 69
10.4 DISPLAY INFO. ON STREAM ..................................................................................................................................... 70
10.5 CONFIGURING TARGET CROPPING ............................................................................................................................ 70
11 IMAGE SETTINGS ....................................................................................................................................... 71
11.1 CONFIGURING DISPLAY SETTINGS ............................................................................................................................. 71
Day/Night Auto-Switch ...................................................................................................................................... 71
Day/Night Scheduled-Switch .............................................................................................................................. 74
11.2 CONFIGURING OSD SETTINGS ................................................................................................................................. 76
11.3 CONFIGURING PRIVACY MASK ................................................................................................................................. 78
11.4 CONFIGURING PICTURE OVERLAY ............................................................................................................................. 78
12 EVENT SETTINGS ........................................................................................................................................ 80
12.1 BASIC EVENTS ....................................................................................................................................................... 80
Configuring Motion Detection ........................................................................................................................... 80
Configuring Video Tampering Alarm.................................................................................................................. 85
Configuring Alarm Input ..................................................................................................................................... 86
Configuring Alarm Output .................................................................................................................................. 87
Handling Exception ............................................................................................................................................ 87
Configuring Other Alarm .................................................................................................................................... 88
13 STORAGE SETTINGS ................................................................................................................................... 91
13.1 CONFIGURING RECORD SCHEDULE ............................................................................................................................ 91
13.2 CONFIGURE CAPTURE SCHEDULE .............................................................................................................................. 92
13.3 CONFIGURING NET HDD ........................................................................................................................................ 94
13.4 MEMORY CARD DETECTION .................................................................................................................................... 96
13.5 CONFIGURING LITE STORAGE ................................................................................................................................... 97
14 OPEN PLATFORM SETTINGS ....................................................................................................................... 98
14.1 APPLICATION ........................................................................................................................................................ 98
Updating VIGIL Software .................................................................................................................................... 98
14.2 3XLOGIC ............................................................................................................................................................ 98
Status ................................................................................................................................................................. 98
Site Information ................................................................................................................................................. 99
Maintenance .................................................................................................................................................... 100
Advanced Settings ............................................................................................................................................ 100
15 PLAYBACK ................................................................................................................................................. 31
16 PICTURE .................................................................................................................................................... 35
VISIX V-SERIES SOFTWARE USER MANUAL| VISIX V-Series All-in-One Camera – Gen II
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1 System Requirements
The below are recommended requirements for accessing and navigating the camera’s browser UI on a Windows
PC.
Operating System: Microsoft Windows XP SP 1 or newer versions.
CPU: 2.0 GHz or higher
RAM: 1G or higher
Display: 1024×768 resolution or higher
Web Browser: Internet Explorer 8.0 and newer, Mozilla Firefox 5.0 and newer, Google Chrome 18 and
newer.
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2 Camera Setup Options
All V-Series camera models can be quickly setup out-of-the-box using one of two tools; either the 3xLOGIC VSX
Setup Tool (iOS and Android) mobile app or 3xLOGIC All-in-One PC Setup software, depending on your network
environment.
The 3xLOGIC VSX Setup Tool (iOS and Android) can be installed on a mobile device running Android or
iOS and has been optimized for use in all DHCP-enabled networks for both wireless and wired
configurations. This app scans the camera’s QR code to establish a connection with the camera and
pushes configured settings to the camera via the cloud.
The 3xLOGIC All-in-One PC Setup software must be installed on a Windows PC running on the same
network as the cameras and is intended for use in large-scale deployments or for non-DHCP networks.
The app detects cameras at which point an appropriate IP address can be assigned to the camera to
establish external internet connectivity. The app then pushes configured settings to the selected camera
via the cloud.
2.1 DHCP -Enabled Networks
For DHCP-enabled networks where the camera is hardwired into the local network:
RECOMMENDED - 3xLOGIC VSX Setup Tool (iOS and Android). This is 3xLOGIC’s recommended tool for
this network environment. See Section 3.1 3xLOGIC VSX Setup Tool (iOS and Android) for instructions on
setting up the camera with this tool.
3xLOGIC All-in-One PC Setup - For this network environment, this tool is most beneficial for larger
deployments where individually scanning each camera with the mobile tool would be cumbersome. See
Section 3.2 3xLOGIC All-in-One PC Setup for instructions on setting up the camera with this tool.
2.2 Non-DHCP Networks
The 3xLOGIC All-in-One PC Setup software was engineered specifically for use in non-DHCP networks where the
mobile app (required DHCP) cannot be used to configure the camera.
1. REQUIRED - 3xLOGIC All-in-One PC Setup – To utilize this tool in this network environment, the tool must
be installed on a Windows PC which is networked with the cameras. The app then auto-detects the
camera at which point an appropriate IP address can be assigned to the camera to establish external
internet connectivity. The app can then be used to push configuration settings to the selected camera
via the cloud.
VISIX V-SERIES SOFTWARE USER MANUAL| VISIX V-Series All-in-One Camera – Gen II
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3 Camera Setup
3.1 3xLOGIC VSX Setup Tool (iOS and Android)
The 3xLOGIC VSX Setup Tool (iOS and Android) can be installed on a mobile device running Android or iOS and has
been optimized for use in all DHCP-enabled networks for both wireless and wired configurations. This app scans
the camera’s QR code to establish a connection with the camera (camera must have external internet connectivity)
and pushes configured settings to the camera via the cloud.
Proceed to the sub-section pertaining to your desired network connection type
VSX SETUP TOOL
To setup a camera with wired connection using the 3xLOGIC VSX Setup Tool, follow the below steps:
1. Unbox and install the camera to your network specifications.
2. Connect the camera so it has external internet connectivity. For information on wired network
connections, see Wiring over LAN.
3. Tap the Setup New Cameras at Site button.
4. Fill in Installer Information and tap Continue.
5. Fill in Company information and Tap Continue.
6. On the Camera Type screen, select V-Series All-in-One Camera then tap Continue.
7. On the Network Connection Type page, select Wired Connection and tap Continue.
8. Select Scan QR Code (recommended) and scan the QR label (affixed to the back of the camera) to load
the camera information into the app. Alternatively, click Manual Input and fill in the available Alias
/Serial No. field with the camera’s serial number.
9. The camera’s serial number will now be entered and you will be prompted to enter the camera’s login
credentials (default username/password: admin/12345). Enter the credentials and tap Continue to login
to the device and begin camera configuration.
Upon initial login, you will be required to change the camera’s default login credentials as a security precaution. To
begin:
10. Enter a new Username and Password. You will be required to enter the password in a second field for
confirmation. Click Continue to assign the new credentials. A live video preview will now deploy on your
screen.
11. Position the camera to achieve the field-of-vision as required by your site specifications. When you have
achieved the desired field-of-vision, tap Continue. The Camera Settings page will load.
12. Enter a Camera Name. The camera will be referenced by this name throughout the VIGIL VMS (VIGIL
Client, VCM, View Lite II, etc…).
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13. Enter a custom VIGIL Connect Alias. The camera’s serial number will be used by default.
14. Select a Time Zone.
NOTE: Under Advanced Settings, a user can set a custom settings profile (the Default profile or High
Resolution) and can choose to sync the camera with an NTP Server (enabled by default;
time.windows.com).
15. Once you have filled in all the fields, click Continue to complete setup.
16. The Setup Complete page will deploy. Camera and Installer Summary info will be listed for you reference.
To add additional cameras, click the Add more camera to the site button and repeat the above steps as
necessary for all cameras. If you have no remaining cameras to configure, click Continue.
17. The Camera Setup Summary – Email Recipient page will load. By default, the summary email will be sent
to the provided Installer Email. Add more recipients as desired (tap Add Another Email) and tap
Continue to finish the camera setup process. A summary email will be sent to all configured recipients.
NOTE: The app will instruct the Cloud to automatically update the camera’s VIGIL software (if
required), format the on-board SD Card (if required) and update camera firmware (if required). A
second e-mail will be sent when this process is complete.
18. Click Finish to exit the app.
After both confirmation emails are received, the setup process is complete. Your V-Series camera should be
recording to on-board storage (video motion recording by default) and is ready to be interfaced with the VIGIL
VMS.
3.2 3xLOGIC All-in-One PC Setup Tool
The 3xLOGIC All-in-One PC Setup software must be installed on a Windows PC running on the same network
segment as the cameras and is intended for use in large-scale deployments (where scanning individual cameras
with the mobile app would be cumbersome) or for non-DHCP networks. The app detects cameras at which point
an appropriate IP address can be assigned to the camera (if necessary) to establish external internet connectivity.
The app then pushes configured settings to the selected camera via the cloud.
Proceed to the sub-section pertaining to your desired network connection type
3XLOGIC ALL-IN-ONE PC SETUP TOOL – CAMERA SETUP
To setup the camera using the 3xLOGIC VSX Setup Tool, follow the below setup:
1. Unbox and install the camera to your network specifications.
2. Connect the camera so it has external internet connectivity. For information on wired network
connections, see Wiring over LAN.
3. Download, install and launch 3xLOGIC All-in-One PC Setup software on a Windows PC with an external
VISIX V-SERIES SOFTWARE USER MANUAL| VISIX V-Series All-in-One Camera – Gen II
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internet connection. The Camera Detection page will deploy.
NOTE: Non-DHCP Environments / Networks Requiring Static IP- If the camera is located on a
network with DHCP disabled, the Windows PC must be on the same network segment as the camera
so it can identify the device.
i. OPTIONAL STEP for Non-DHCP Environments / Networks Requiring Static IP- A camera’s network
connection information can be customized to meet the needs of your network and may be required
to establish external internet connectivity for the camera (required to complete configuration). To
change network connection info, select the desired camera from the list and click IP Setup. A form
will launch where the camera’s IP Address, Subnet Mask and Default Gateway can be changed.
Enter the admin password (default: 12345) and click OK to save the new changes.
4. To commence camera setup, select the desired camera from the list and click Next.
5. Fill in installer info and click Confirm. On the proceeding page, fill in company info and click Continue.
6. The camera’s serial number will now be entered and you will be prompted to enter the camera’s login
credentials (default username/password: admin/12345). Enter the credentials and tap Continue to login
to the device and begin camera configuration.
Upon initial login, you will be required to change the camera’s default login credentials as a security precaution. To
begin:
7. Enter a new Username and Password. You will be required to enter the password in a second field for
confirmation. Click Continue to assign the new credentials. A live video preview will now deploy on your
screen.
8. Position the camera to achieve the field-of-vision as required by your site specifications. When you have
achieved the desired field-of-vision, click Continue. The Camera Settings page will load.
9. Enter a Camera Name. The camera will be referenced by this name throughout the VIGIL VMS (VIGIL
Client, VCM, View Lite II, etc…).
10. Enter a custom VIGIL Connect Alias. The camera’s serial number will be used by default.
11. Select a Time Zone.
NOTE: Under Advanced Settings, a user can set a custom settings profile (the Default profile or High
Resolution) and can choose to sync the camera with an NTP Server (enabled by default:
time.windows.com).
12. Once you have filled in all the fields, click Continue to complete setup.
13. The Setup Complete page will deploy. Camera and Installer Summary info will be listed for you reference.
To add additional cameras, click the Add more camera to the site button and repeat the above steps as
necessary for all cameras. If you have no remaining cameras to configure, click Continue.
14. The Camera Setup Summary – Email Recipient page will load. By default, the summary email will be sent
to the provided Installer Email. Add more recipients as desired (click Add Another Email) and click
Continue to finish the camera setup process. A summary email will be sent to all configured recipients.
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NOTE: The app will instruct the Cloud to automatically update the camera’s VIGIL software (if required),
format the on-board SD Card (if required) and update camera firmware (if required). A second e-mail will
be sent when this process is complete.
15. Click Finish to exit the app.
After both confirmation emails are received, the setup process is complete. Your V-Series Camera should be
recording to on-board storage (video motion recording by default) and is ready to be interfaced with the VIGIL
VMS.
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4 Quick Start
4.1 Adding a V-Series Camera to VIGIL Utilities
ADDING A V-SERIES CAMERA TO VIGIL CLIENT
Steps:
To interface a V-Series Camera with VIGIL Client:
1. Launch VIGIL Client (Local Mode only; VCM mode will only display Servers from a networked VCM
Server) and select Servers from the Servers top menu. This will launch the Servers window. VISIX VSeries devices are considered edge recording devices and thus are recognized as their own VIGIL
Server within the VIGIL suite.
2. Click Add. This will deploy the Add/Edit VIGIL Server window.
3. Enable the Use VIGIL Connect option. If connecting using traditional network connection criteria is
desired, enter the cameras IP Address/DNS Name and confirm TCP/IP port status.
4. Enter in the VIGIL Connect alias of the desired V-Series Camera (VIGILTest1 used in the below
example). Skip this step if using traditional network connection criteria (IP/Port).
5. Click Test VIGIL Connect to confirm the camera can be communicated with through the Connect
system using the provided alias. Skip this step if using traditional network connection criteria
(IP/Port).
Figure 4-1 Adding V-Series Camera to VIGIL Client
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6. If the test is successful, then VIGIL Client can successfully communicate with the Server. Click OK at
the bottom of the Add Server window after configuring all required fields to save the new Server to
VIGIL Client. For more information on configuring VIGIL Servers, please see Section 5.1 of the VIGIL
Client Users Guide.
NOTE: The camera will be visible in the Client treeview and will be represented by a icon. The
camera video stream can be added to the VIGIL Client viewer in the same manner as VIGIL Server
cameras; Simply extend the camera’s drop-down menu and double click the icon to add it to the
viewer. Alternatively, a user can drag-and-drop the camera stream icon into the desired frame of the
VIGIL Client viewer.
For more information on configuring VIGIL Servers/V-Series All-in-One camera in VIGIL Client, please see Section
5.1 of the VIGIL Client Users Guide.
ADDING A V-SERIES CAMERA TO VIGIL VCM
Steps:
1. To add a V-Series camera to VCM for central management and health-monitoring purposes, launch a VCM
Client.
2. Log into a VCM Server.
Figure 4-2 : Adding an V-Series Camera to VCM
3. Click the Health Monitor button.
4. Select (left-click) a Server Group from the Server Groups sidebar. The V-Series camera will be added to
this group.
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5. Click the Add Server button (only available after selecting an applicable Server Group). This will launch
the Add/Edit Server form. VISIX V-Series devices (including the VX-2S-CPIR-W) are considered edge
recording devices, and thus are recognized as their own Server within the VIGIL suite, including VCM.
6. Check off VIGIL Camera. This will indicate to VCM that the device you are adding is a V-Series All-in-One
camera.
7. Check-off Use VIGIL Connect. Alternatively, if you wish to use traditional network connection criteria,
leave Use VIGIL Connect disabled and enter in IP/DNS Name and Port info (if using standard network
connection values, also ignore steps 8 and 9 of these instructions) for the device.
8. Enter the VIGIL Connect alias of the V-SERIEScamera in the Serial No./Alias field.
9. After entering an alias, click Test VIGIL Connect to ensure successful communication with the VIGIL
Connect system.
10. Fill in all remaining required fields and click OK to add the camera to your list of centrally managed VIGIL
Servers/V-Series Cameras.
If you experience issues connecting to the V-Series Camera in VCM, confirm the alias that has been entered is
correct. If all settings appear to be correct, contact 3xLOGIC for further instruction or reference Tech Tip 140028
VIGIL Connect Troubleshoot Guide for troubleshooting tips.
ADDING A V-SERIES CAMERA TO 3XLOGIC VIEW LITE II MOBILE (ANDROID AND IOS)
Steps:
1. To interface a V-Series camera with 3xLOGIC’s View Lite II mobile app, launch the View Lite II app on your
mobile device (Android OS is pictured in the below screenshot, however, the process is identical in the iOS
version).
2. Open the Options side menu and select Server Configuration. The Video Source list will display.
Figure 4-3 Opening Video Source Menu
3. Select VIGIL Server. VISIX V-Series devices are considered edge recording devices, and thus are recognized
as their own VIGIL Server within View Lite II. The VIGIL Server window will now deploy. A menu of all VIGIL
Servers already interfaced with View Lite II will deploy.
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Figure 4-4 : Adding a Video Source - Add Video Source
4. To add a new instance of a video source, tap the icon.
5. Enable VIGIL Connect. Alternatively, if you wish to use traditional network connection criteria, leave VIGIL
Connect disabled and enter in an IP/DNS Name and Port info (if using standard network connection
criteria, also ignore step 6 of these instructions) for the device.
6. Enter in the VIGIL Connect alias for the desired VISIX V-Series camera (VSeriescam1 used in the above
example).
Figure 4-5 View Lite II - Add/Edit Server Form - Android
7. Fill in the remaining required fields and tap Save to save the V-Seies camera to View Lite II. A user may
now add the camera stream to the View Lite viewer using the same process as adding VIGIL Server, VCM
or 3xCLOUD networked cameras.
ADDING A V-SERIES CAMERA TO 3XCLOUD CROSS-PLATFORM WEB CLIENT
Steps:
1. To interface a V-Series All-in-One Camera with a 3xCLOUD web client account, login to your 3xCLOUD
account (www.3xlogiccloud.com).
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Figure 4-6 Adding an V-Series Camera to a 3xCLOUD Account
2. Click the button to open the Settings menu.
3. Select the Servers icon.
4. Click the button (not pictured above). This will deploy the Add/Edit VIGIL Server
form. VISIX V-Series devices are considered edge recording devices, and thus are recognized as their own
VIGIL Server within the VIGIL suite, including 3xCLOUD.
5. Click the By Serial No./Alias tab to configure the Server with a VIGIL Connect alias. If using traditional
network connection criteria is desired, click the By IP Address and Port button enter in an IP and Port info
(if using standard network connection criteria, also ignore step 6 of these instructions) for the device.
6. Enter the VIGIL Connect alias of the desired V-Series camera in the Serial No./Alias field (VIGILTest1 used
in the above example).
7. Fill in all required fields and click Add to save the V-Series camera to your 3xCLOUD VIGIL Server list.
The V-Series camera should now be available to add to your 3xCLOUD layout. If you experience connection issues,
confirm the connection info (IP Address and Port/VIGIL Connect Alias) you entered is correct. If all settings appear
to be correct, contact 3xLOGIC for further instruction or reference Tech Tip 140028 VIGIL Connect Troubleshoot
Guide for troubleshooting tips.
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5 Standard Network Connections
This section provides manual camera networking information. For basic camera networking, configuration and
setup, please reference Section 2 Camera Setup Options and Section 3 Camera Setup of this user guide for
instructions.
If you want to network the camera via LAN (Local Area Network), please refer to Section 5.1 Networking the
Camera - LAN.
If you want to network the camera via WAN (Wide Area Network), please refer to Section 5.2 Networking the
Camera -WAN.
5.1 Networking the Camera - LAN
To identify and configure the camera via LAN, you need to physically network the camera and access its browser
interface. This process can be expedited by installing and running either the 3xLOGIC All-in-One PC Setup Utility
(http://3xlogic.com/support-center/software) or the VSX Setup Utility mobile app (iOS or Android) on a device on
the same network as the camera. To change a camera’s IP address (for non-DHCP environments, networks
requiring static IP, etc…), the 3xLOGIC All-in-One PC Setup Utility can be used. See Section 3 for more information
on available setup tools and configuration methods.
WIRING OVER LAN
The following figures show the standard methods of LAN cable connection between a network camera and a
computer:
To test the network camera, you can directly connect the network camera to the computer with a network
cable as shown in Figure 2-1.
Refer to the Figure 2-2 to set network camera over the LAN via a switch or a router.
Figure 5-1 Connecting Directly
Figure 5-2 Connecting via a Switch or a Router
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5.2 Networking the Camera - WAN
This section explains how to connect the network the camera via WAN using a static IP or a dynamic IP.
STATIC IP CONNECTION
Before you start:
Please apply a static IP from your ISP (Internet Service Provider). Using a static IP address, you can connect the
network camera via a router or connect it to the WAN directly.
Connecting the network camera via a router:
Steps:
1. Connect the network camera to the router.
2. Assign a LAN IP address, the subnet mask and the gateway. Refer to 3xLOGIC All-in-One PC Setup Tool –
Wired Connection Setup for instructions on configuring a LAN connection.
3. Save the LAN IP address configured in Step 2 as the static IP in the router.
4. Set port mapping, e.g., 80, 8000, and 554 ports. The steps for port mapping vary according to the
different routers. Please call the router manufacturer for assistance with port mapping.
5. Visit the network camera through a web browser or the client software over the internet.
Figure 5-3 Accessing the Camera through Router with Static IP
Connecting the network camera with static IP directly:
You can also save the static IP for the camera and directly connect it to the internet (modem) without using a
router.
Figure 5-4 Accessing the Camera with Static IP Directly
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DYNAMIC IP CONNECTION
Before you start:
Please apply a dynamic IP from your ISP. With a dynamic IP address, you can connect the network camera to a
modem or a router.
Connecting the Network Camera via a Router:
Steps:
1. Connect the network camera to the router.
2. In the camera settings, assign a LAN IP address, the subnet mask and the gateway. Refer to 3xLOGIC
All-in-One PC Setup Tool for instructions on configuring a LAN connection.
3. In the router, set the PPPoE user name, password and confirm the password.
4. Set port mapping. E.g. 80, 8000, and 554 ports. The steps for port mapping vary depending on
different routers. Please call the router manufacturer for assistance with port mapping.
5. Apply a domain name from a domain name provider.
6. Configure the DDNS settings in the setting interface of the router.
7. Visit the camera via the applied domain name.
Connecting the Network Camera via a Modem:
This camera supports the PPPoE auto dial-up function. The camera gets a public IP address by ADSL dial-up
after the camera is connected to a modem. You need to configure the PPPoE parameters of the network
camera. Refer to Configuring PPPoE Settings for detailed configuration.
Figure 5-5 Accessing the Camera with Dynamic IP
NOTE: The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes after
rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a domain name from the
DDNS provider (E.g. DynDns.com). Please follow the steps below for normal domain name resolution and
private domain name resolution to solve the problem.
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NORMAL DOMAIN NAME RESOLUTION
Figure 5-6 Normal Domain Name Resolution
Steps:
1. Apply a domain name from a domain name provider.
2. Configure the DDNS settings in the DDNS Settings interface of the network camera. Refer to
Configuring DDNS Settings for detailed configuration.
3. Visit the camera via the applied domain name.
PRIVATE DOMAIN NAME RESOLUTION
Figure 5-7 Private Domain Name Resolution
Steps:
1. Install and run the IP Server software on a computer with a static IP.
2. Access the network camera through the LAN with a web browser or the client software.
3. Enable DDNS and select IP Server as the protocol type. Refer to Configuring DDNS Settings for
detailed configuration.
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6 Accessing the V-Series Camera User Interface
6.1 Access UI via Web Browser
Steps:
1. Open a web browser.
2. Input the IP address of the network camera in the URL address bar, e.g., 192.0.0.64 and press the
Enter key to enter the login interface. Alternatively, if the camera is interfaced with VIGIL Client, the
web UI can be instantly deployed by right clicking the camera’s parent Site node in the VIGIL Client
treeview and selecting Server Settings.
3. Input the user name and password and click Login.
NOTE: The default username/password is admin/12345. If the camera has already been configured
using one of 3xLOGIC’s setup tools (See Section 2 Camera Setup Options), then default credentials will
have been changed by the installer (this is a standard security precaution enforced by the setup
tools). Contact your security network administrator for credentials.
NOTE: English is the only supported language.
Figure 6-1 Login Interface
4. To view video and have full access to the camera’s configuration settings, you will need to install the
Web Components plug-in. Click “Activate Web Components” to start the plug-in installation.
NOTE: Depending on your web browser, you may be required to authorize the installer to run.
NOTE: You may have to close the web browser to install the plug-in. Reopen the web browser and log in
again after installing the plug-in.
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Figure 6-2 Download and Install Plug-in
Figure 6-3 Install Plug-in (1)
Figure 6-4 Install Plug-in (2)
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7 Live View
7.1 Live View Page
The live view page allows you to view the real-time video, capture images, utilize PTZ control, set/call presets
and configure video parameters.
Log in the network camera to enter the live view page, or you can click Live View on the menu bar of the main
page to enter the live view page.
LIVE VIEW PAGE – COMPONENT DESCRIPTIONS
Figure 7-1 View Page
Menu Bar: Click each tab to enter Live View, Playback, Log and Configuration page respectively.
Display Control: Click available buttons to open corresponding tabs to change stream type and aspect
ratio. Click the plug-ins drop-down to select available plug-in
Live View Window: Displays live video from the camera.
Toolbar: Operations on the live view page, e.g., live view, capture, record, audio on/off, two-way audio,
etc.
PTZ Control: Panning, tilting and zooming functions for the camera and the lighter and wiper control (if
aux PTZ functions are supported or an external pan/tilt unit has been installed).
Preset Setting/Calling: Set and call the preset for the camera (if supports PTZ preset functionality is
supported or an external pan/tilt unit has been installed).
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7.2 Starting Live View
In the live view window as shown in Figure 7-1, click on the toolbar to start the live view of the
camera.
Figure 7-2 Live View Toolbar
Icon
Description
Start/Stop live view.
Self-adaptive window size.
Aspect Ratio: 4:3.
Aspect Ratio: 16:9.
Default aspect ratio.
Live view main stream.
Live view sub stream.
Live view third stream.
Third-party plugins: Click to choose an active third-party
plug-in. For IE (internet explorer) users, WebComponents
and QuickTime are available. For Non-IE users,
WebComponents, QuickTime, VLC or MJPEG are selectable
if they are supported by the web browser.
Manually take a stillshot.
Manually start/stop recording.
Audio on and adjust volume /Mute.
/
Engage two-way audio (multiple channels available on
applicable devices)
Turn on/off digital zooming function.
Table 5-1 Live View Toolbar - Descriptions
7.3 Recording and Capturing Pictures Manually
In the live view interface, click on the toolbar to capture live stillshots or click to manually
trigger recording. Destination paths for captured pictures and clips can be set on the Configuration >
Local Configuration page. To configure remote scheduled recording, please refer to Section 13.1.
NOTE: The captured image will be saved as JPEG file or BMP file to the defined destination path.
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7.4 Operating PTZ Control
In the live view interface, you can use the PTZ control buttons to issue pan/tilt/zoom commands to
applicable cameras.
Before you start:
To utilize PTZ control, the camera connected to the network must support the PTZ function or a
pan/tilt unit has been installed to the camera. Please properly set the PTZ parameters on RS-485
settings page referring to Section 8.2 - RS-485 Settings.
PTZ CONTROL PANEL
Steps:
1. On the live view page, click to show the PTZ control panel or click to hide it.
2. Click the direction buttons to control the pan/tilt movement.
Figure 7-3 PTZ Control Panel
3. Click the zoom/iris/focus buttons to utilize lens control.
There are 8 direction arrows ( ) in the live view window
when you click and drag the mouse in the relative positions.
For cameras which support lens movement only, the direction buttons are invalid.
Icon
Description
Zoom in/out
Focus near/far
Iris +/-
Light on/off
Wiper on/off
, , , ,
,
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One-touch focus
Initialize lens
Adjust speed of pan/tilt movements
Adjust speed of pan/tilt movements
Start Manual Tracking
Start 3D Zoom
Table 5-2 Descriptions of PTZ Control Panel
SETTING A PRESET
Steps:
1. In the PTZ control panel, select a preset number from the preset list.
Figure 7-4 Setting a Preset
2. Use the PTZ control buttons to aim the camera toward the desired position.
a. Pan the camera to the right or left.
b. Tilt the camera up or down.
c. Zoom in or out.
d. Refocus the lens.
3. Click to save the current camera position to the selected preset.
4. You can click to delete the preset.
NOTE: You can configure up to 128 presets.
CALLING A PRESET
This feature enables the camera to point to a specified preset scene manually or when an event takes
place.
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A user can call a preset at any time to shift position to the desired preset coordinates.
In the PTZ control panel, select a defined preset from the list and click to call the preset.
Alternatively, select the Presets interface, and call the preset by manually typing the preset No.
Figure 7-5 Calling a Preset
SETTING/CALLING A PATROL
NOTE: No less than 2 presets must be configured before you set a patrol.
Steps:
1. Click to enter the patrol configuration interface.
2. Select a path No., and click to add the configured presets.
3. Select the preset, and input the patrol duration and patrol speed.
4. Click OK to save the first preset.
5. Follow the steps above to add the other presets.
Figure 7-6 Add Patrol Path
6. Click OK to save a patrol.
7. Click to start the patrol, and click to stop it.
8. (Optional) Click to delete a patrol.
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