3xLOGIC VIGIL Client User Manual

VIGIL Client Software v7.00.0000

Users Guide

March 2012 Revision

Table of Contents

1 INTRODUCTION ..................................................................................................................................................................... 5

2 SYSTEM REQUIREMENTS .................................................................................................................................................... 6

3 FEATURES .............................................................................................................................................................................. 7

4 MAIN SCREEN ........................................................................................................................................................................ 8

4.1

CON TOOLBAR

4.2

NFORMATION BAR

4.3

AMERA SIDEBAR

5 SERVERS WINDOW ............................................................................................................................................................. 10

5.1

DD / EDIT A SERVER

5.2

DVR S

ETTINGS

DVR Recorder Tab ................................................................................................................................................................ 12

Picture Quality Tab ................................................................................................................................................................ 14

Simple Settings Tab ........................................................................................................................................................... 14

Advanced Settings Tab ...................................................................................................................................................... 14

Camera Names Tab .............................................................................................................................................................. 15

Camera Settings Tab ............................................................................................................................................................. 15

Camera Settings Sub-Tab .................................................................................................................................................. 15

Recording Mode Sub-Tab .................................................................................................................................................. 16

CODEC Settings Tab ......................................................................................................................................................... 18

Settings Tab ........................................................................................................................................................................... 20

Site Name ........................................................................................................................................................................... 20

Global Server Settings Tab ................................................................................................................................................ 20

Sequence Tab .................................................................................................................................................................... 21

Auto Logon ......................................................................................................................................................................... 21

Data Drive Settings ............................................................................................................................................................ 21

Users Tab .............................................................................................................................................................................. 22

Update Tab ............................................................................................................................................................................ 23

5.3

EMOTE REGISTER

.................................................................................................................................................................. 8

............................................................................................................................................................. 9

...................................................................................................................................................... 11

............................................................................................................................................................... 12

......................................................................................................................................................... 24

6 CAMERA SIDEBAR .............................................................................................................................................................. 25

6.1

ITES TAB

Cameras Treeview ................................................................................................................................................................. 25

Audio Treeview ...................................................................................................................................................................... 26

Relays Treeview .................................................................................................................................................................... 26

V-POS Treeview .................................................................................................................................................................... 26

Chat Treeview ........................................................................................................................................................................ 27

Server Alarms Treeview ........................................................................................................................................................ 27

POS/ATM Live Treeview ....................................................................................................................................................... 28

6.2

ROUPS TAB

7 LIVE VIEWER ........................................................................................................................................................................ 30

7.1

IVE VIEWER CONTROLS

7.2

IVE VIEWER WINDOW RIGHT CLICK MENU

7.3

ULL SCREEN MODE

7.4

ON S

7.5

PTZ C

7.6

ECORDING MODES

8 V-POS TREEVIEW CONFIGURATION ................................................................................................................................ 37

8.1

V-POS E

Add / Edit Exceptions ............................................................................................................................................................. 38

8.2

V-POS E

Exception Event Playback ..................................................................................................................................................... 42

....................................................................................................................................................................... 25

.................................................................................................................................................................. 29

.................................................................................................................................................. 30

....................................................................................................................... 31

....................................................................................................................................................... 32

CREEN DISPLAY

AMERA CONTROLS

XCEPTIONS

VENTS

(OSD) C

........................................................................................................................................................ 36

....................................................................................................................................................... 37

.............................................................................................................................................................. 40

ONFIGURATION

................................................................................................................................................ 33

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8.3

V-POS S

General Tab ........................................................................................................................................................................... 43

Database Settings Tab .......................................................................................................................................................... 44

DVR Settings Tab .................................................................................................................................................................. 45

Email Settings Tab ................................................................................................................................................................. 45

Event Settings Tab ................................................................................................................................................................ 46

DVR Site Information Tab ...................................................................................................................................................... 46

8.4

V-POS R

Report Criteria........................................................................................................................................................................ 47

Manual Query ..................................................................................................................................................................... 47

Predefined Exception Query .............................................................................................................................................. 49

Search for Transaction by Receipt ..................................................................................................................................... 49

Report Results ....................................................................................................................................................................... 49

8.5

V-POS Q

ETTINGS

EPORTS

UICK SEARCH

........................................................................................................................................................... 43

............................................................................................................................................................ 47

................................................................................................................................................... 50

9 DIGITAL VIRTUAL SWITCH ................................................................................................................................................. 51

9.1

IRTUAL SWITCH KEYPAD

9.2

IRTUAL SWITCH SCREEN

10 SEARCHING ...................................................................................................................................................................... 54

10.1 S

Search Criteria ....................................................................................................................................................................... 55

Video Search Results ............................................................................................................................................................ 55

10.2 S

Search for Line Items ............................................................................................................................................................. 56

Search for Transaction .......................................................................................................................................................... 56

10.3 C

10.4 V

Playback Controls .................................................................................................................................................................. 60

Advanced Playback Controls ................................................................................................................................................. 61

Controlling Playback Video with Digital PTZ: ........................................................................................................................ 64

Playback Right-click Menu: .................................................................................................................................................... 65

11 EXPORTING ...................................................................................................................................................................... 66

EARCHING VIDEO

EARCHING

USTOM SEARCH IDEO PLAYBACK

Smart Search Tab .............................................................................................................................................................. 61

Zoom Tab ........................................................................................................................................................................... 62

Adjust Image Tab ............................................................................................................................................................... 62

Markers Tab ....................................................................................................................................................................... 63

Buffering Tab ...................................................................................................................................................................... 63

Audio Tab ........................................................................................................................................................................... 64

Visual Search Tab .............................................................................................................................................................. 64

POS/ATM D

............................................................................................................................................................ 58

............................................................................................................................................................ 59

................................................................................................................................................ 51

................................................................................................................................................ 52

.......................................................................................................................................................... 55

ATA

........................................................................................................................................... 56

11.1 S

11.2 V

11.3 A

11.4 E

12 SITE MAP .......................................................................................................................................................................... 70

13 SERVER ALARMS ............................................................................................................................................................ 71

13.1 P

13.2 S

13.3 S

14 SETTINGS ......................................................................................................................................................................... 74

14.1 S

Managed by VCM .................................................................................................................................................................. 74

Enable Client Login ................................................................................................................................................................ 75

14.2 L

14.3 S

14.4 A

14.5 H

TILL IMAGE EXPORTING IDEO EXPORTING UDIO EXPORTING XPORT FILE BROWSER

REVIEW ALARMS UPPRESS ALARMS EARCH ALARMS

TARTUP TAB

IVE TAB

EARCH TAB LARMS TAB ARDWARE TAB

......................................................................................................................................................................... 76

........................................................................................................................................................... 67

.......................................................................................................................................................... 68

........................................................................................................................................................... 72

......................................................................................................................................................... 72

............................................................................................................................................................. 73

................................................................................................................................................................. 74

................................................................................................................................................................... 77

................................................................................................................................................................... 78

.............................................................................................................................................................. 79

................................................................................................................................................. 66

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14.6 D

14.7 A

14.8 C

14.9 S

14.10

14.11

Digital Virtual Switch .............................................................................................................................................................. 82

Analog Virtual Switch ............................................................................................................................................................. 83

Virtual Switch Input Mappings ............................................................................................................................................... 84

ESTINATIONS TAB UDIO TAB HAT TAB ITEMAPS TAB

RANSCODER TAB

IRTUAL SWITCH TAB

.......................................................................................................................................................... 80

...................................................................................................................................................................... 80

....................................................................................................................................................................... 80

................................................................................................................................................................ 81

....................................................................................................................................................... 81

.................................................................................................................................................. 81

15 SITE MAP DESIGNER ...................................................................................................................................................... 85

15.1 S

15.2 S

16 DV PLAYER ....................................................................................................................................................................... 88

17 LANGUAGE SWITCHER .................................................................................................................................................. 90

18 CONTACT INFORMATION ............................................................................................................................................... 91

ITE MAP DESIGNER ICONS AND BUTTONS ITE MAP / HOT SPOT PROPERTIES

................................................................................................................................. 87

....................................................................................................................... 86

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1 Introduction

VIGIL Client gives you unrivalled access to live and recorded video from any of your networked DVR’s. Advanced playback and intelligent SmartSearch functionality lets you identify and review events of interest quickly and easily. The result is a more accurate and efficient investigation of incidents with easy export of evidence material. Our mapping function provides unlimited map layers and camera links for unrivaled access to your cameras.

A unique combination of control, efficiency, and adaptability offering investigators unparalleled accessibility and manageability to their video network. The result is faster response times, reduced investigator times, and increased access and effectiveness of your video surveillance investments.

VIGIL Client’s advanced SmartSearch functionality includes:

• Instant playback of 1, 5 or 10 minute video increments with the click of a mouse

• The ability to define advanced search parameters, incorporating video analytics and POS/ATM data

integration for unrivalled incident investigations

• Quickly and accurately navigate through large amounts of recorded high-definition video

• Advanced playback – review recorded video using an intuitive interface and buttons. Users can play

forward and reverse, at normal or variable speed (up to 50-times)

• Bookmark and export video clips or still images in industry-standard formats including AVI or 3xLOGIC’s Authenticated Video for forensic investigations. Files are exported with our exclusive DV Player application ensuring that recipients can easily access and view surveillance video related to your investigation.

Advanced Control Feature - Alarm monitoring

• Can be triggered by an internal system event, as well as external third-party access control and building management system triggers.

• VIGIL Client's Virtual Switch Functionality enables additional PC VGA monitor outputs to be used as a Virtual Switch. This allows the user constant live view of their sites on the virtual switch monitors while maintaining the standard VIGIL Client monitor for regular usage, i.e. live, playback, export and alarm window usage. The Virtual Switch can be controlled using on screen virtual keyboard or using a Pelco KBD300a.

Advanced Control Feature - POS/ATM Integration

• Instantly link surveillance footage with related transactional data for complete access of your operation. Increase compliance requirements while reducing shrinkage and theft. Coupled with advanced exception-based reporting functionality enables operators to be notified in the event of POS/ATM transactions fall outside the norm – so called POS/ATM exceptions.

3xLOGIC (www.3xlogic.com) is based in Victoria, British Columbia and is the manufacturer of the VIGIL line of digital video products which have been available under a variety of OEM names and our own VIGIL name for over 10 years.

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2 System Requirements

Recommended

Operating System Microsoft Windows XP Professional SP3 or Windows 7 Professional or Ultimate (32 or 64 bit)

CPU Intel Core2 Duo, minimum 2.8 GHz

RAM Minimum 2 GB (4GB when running Virtual Switch)

Video Card PCI Express 1GB (2GB when running Virtual Switch)

Hard Drive SATA (Minimum 100MB required for install)

Note: VIGIL Client will only run on Windows platforms that support DirectX 7.01 or higher. Run

DxDiag.exe to view the version of DirectX that is currently installed.

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3 Features

Details

Search Retrieve a list of stored footage for specified cameras from a start date/time to an end date/time.

Quick Search Retrieve a list of all footage for the past 1 – 8 hours.

Regular Playback Scan through recorded footage using play/pause buttons.

Scroll-bar Playback

Current Frame

Video Cueing Cue video to a specified date/time or frame number.

Save Footage Save the currently displayed video footage in AVI or Authentic Video (MJPG) format.

Save Picture Save the currently displayed frame in JPG or BMP format.

Full Screen View footage or pictures at their full resolution.

Live Viewer

Modular Live and

Playback

Use a scroll-bar to locate footage by dragging to a desired location, or skim ahead or back 1 or 10 frames per click.

See the frame number, frame count, frame size (in KB) and frame time/date for the currently displayed frame.

View many video feeds at once; see the site name, camera name and local time/date for each live video feed; with the client/server, view feeds for multiple sites at once.

View Live and Playback feeds at the same time.

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3xLOGIC’s

4 Main Screen

is displayed

This table is a quick listing of the main toolbar buttons and their usage. Detail of each corresponding window is

program.

no longer display alarm events.

be loaded from a configured VCM Server or from Local settings.

Opens the Cameras list. You can also open this sidebar from the menu by going to

window.

can be opened

window. You can also open this window from the menu by going to

has finished loading.

window to exit

from which Site settings can

from which the

This is the Main Screen window that

when VIGIL Client

4.1 Icon Toolbar

outlined in later sections.

Exits the VIGIL Client cause VIGIL Client to

Logs off the current user.

Opens the Servers window.

Opens the Search Search window

Opens the Exports Browser.

Click Yes in the Exit Confirmation

Clicking the button opens the context menu

VIGIL Client. This will

View | Cameras.

Custom

View | Export File

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3xLOGIC’s

Opens the Site Map

window. You can also open this window from the menu by going to

Opens the Digital Virtual Switch window.

window. You can also open this window from the menu by going to

button opens the context menu

Inc. Client

The information bar found at the very bottom of the main Client window provides you with the

CPU usage, dat

usage is under 95 percent; red indicates that it is

information screen detailing information about the system, current streams and

The Sidebar will be discussed in section 6

Client settings can be imported or

window that displays the software version.

A green CPU bar indicates that the CPU

over 95 percent, clicking on the CPU Usage will bring up an

virtual switch.

View | Site Map.

Opens the Server Alarms Server Alarms.

Opens the Settings Clicking the exported.

Opens the About 3xLOGIC

4.2 Information Bar

sent to the Virtual Switch,

from which the VIGIL

e, time, and chat status.

View |

View | Settings.

last command

4.3 Camera Sidebar

Camera Sidebar.

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3xLOGIC’s

5 Servers Window

erver in this context is a DVR PC running

servers more efficient than remembering IP addresses or DNS names. Server

information is stored by a description that is created by the user.

ngs, the Servers list will be populated by the VCM Server the Client connects to.

displays a list of saved servers. It also displays their current connection status and offers different buttons to

ngs and more.

e of setting up servers is to make

Managed by VCM

Connected to the server, but with non

Connects to all configured servers.

have a username and password stored in the settings, it

will prompt for the username and password.

Connects to the selected server only.

have a username and password stored in the settings, it

prompt for the username and password.

Connects to the selected server only.

automatically bypass the stored username and password

and will prompt one for this connection.

disconnect from the currently selected

window where you can add a server.

Opens a prompt confirming if you wish to remove the currently selected

window for the currently selected server allowing

window for the currently selected server. You must

be connected to the server with administrative privileges for this to be

window for the currently selected server.

A S connecting to local and remote

Setti

VIGIL Server. The purpos

Note: If

is enabled in the

The Servers window

interact with the servers, change setti

Disconnect

Connect All

Connect

As…

Opens a prompt asking if you want to server.

Disconnected from the server.

Connected to the server.

privileges.

will

-administrative

If a server does not

If the server does not

However, it will

Add

Remove

Edit

DVR Settings

Remote Register

Opens the Server Settings

server from the server list.

Opens the Server Settings you to change the stored settings.

Opens the DVR Settings

available.

Opens the Registration

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5.1 Add / Edit a Server

Click the Add or Edit (with a Server Selected) buttons from the Servers window to open the Server Settings window.

Description

IP/DNS

Name

User Name/

Password

Use Dialup

TCP/IP

Ports

A short description or name that will be used to identify this server.

The IP address or DNS name of the server. To use a dialup connection, leave this setting blank and Enable Use Dialup, select the dialup connection to use from the drop-down menu.

The user name and password that VIGIL Client will use to log in to the server. If these are left blank, a prompt will be opened during connection for the user name and password to be input manually. Note: The default administrator login to VIGIL Server is: username administrator and password 123 The default user login is: username user and password 123.

Enable to use a dialup connection to connect to a server. Note: At least one Windows dialup connection must be set up for this feature to become enabled.

Open a window to change the default TCP/IP port settings if they have been altered on the server.

For the Client software to connect properly to the Server, the TCP/IP Ports in the Client software must match the TCP/IP Ports on the Server.

To change the TCP/IP Ports: select a preset number from the drop-down menu; enter in the Data Port and then click the Get Settings button; or enter the ports manually.

Retrieves the settings from the server. Enter

Get Settings

Reset to Defaults

Check Network Status Checks the status of your network every set amount of time.

Timeouts Before Failure

the Data Port and then click the Get Settings button to retrieve the other ports from the server.

Click to reset the ports to their default values.

The number of times VIGIL Client will attempt to connect to a Server before marking the Server as offline.

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Live Overlay

Enables live overlay features from an installed capture card to be used. Select the input number

Use Live Overlay

From Card Capture

Card

Input Number Select the input number for the live overlay from the drop-down menu.

from the drop-down menu.

Note: For this feature to function properly Live Overlay must be enabled in the Settings | Hardware section and the capture card drivers must be installed.

Poll Server Data

Enable Polling of Server Alarms and Live POS/ATM Data from the DVR Server. The frequency of polling can also be configured.

5.2 DVR Settings

To access a remote server’s DVR settings, VIGIL Client must be connected to the server with administrative privileges. Select a server from the list and click Connect. If the default user does not have administrative privileges, use Connect As to login as an administrator.

DVR Recorder Tab

From this window, cameras can be set to start or stop recording, the server can be rebooted or updated, and basic information about the operating performance of the DVR is displayed.

Start Starts recording on the currently selected camera(s).

Stop Stops recording on the currently selected camera(s).

Reboot Restarts the server. Warning: This action will restart the server and take it temporarily offline.

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3xLOGIC’s

Sequence

window which turns on/off the camera sequencing on

connected analog monitors.

Uploads and applies an update file on the server. Select the .VGL update file and the update

Warning

Opens the Hardware Information window which provides some basic information about the Capture

VIGIL

Camera information is displayed in the main portion of the

show the status of

Along with the status icons, camera settings are also

displayed. The camera recording frame rate, the recording

resolution, recording mode and compression quality are

At the bottom of the window, DVR information such as running time, number of Client Connections, current

Oldest / Newest Footage Dates are displayed.

Shows the time when the

Shows the CPU usage on the DVR.

Shows the amount of client connections to the DVR.

The total memory usage on the DVR.

Shows the date and time of the oldest/newest footage stored on the DVR.

The sequences must be configured on the

This action will restart the server and take it temporarily offline.

recording.

Camera is currently stopped and not recording.

Opens the Sequence

Note:

Server.

Update

Hardware

window. Three status icons are used to each camera:

listed.

process will begin.

Card installed in the

CPU and Memory usage and

System running

since

Server.

Camera is currently

Camera is disabled.

VIGIL Server was last rebooted.

CPU

Connections

Mem

Oldest Footage/ Newest Footage

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Picture Quality Tab

The recording quality of each camera can be adjusted on this tab.

Simple Settings Tab

Adjust the camera recording quality to preset values: Low (20), Medium (40), High (60) and Super-High (80).

Advanced Settings Tab

Adjust the camera recording quality between 20 and 90. This is for fine-tuning the camera recording quality.

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Camera Names Tab

Adjusts the U and V color difference signals used in YUV color format for the video footage.

The Camera Names tab allows the ability to change the name of each camera.

To change the name of a camera, type in the new name beside the camera number and click either Apply or

OK.

Camera Settings Tab

The Camera Settings tab provides advanced configuration of camera parameters, recording mode and rates, and recording CODECs.

Camera Select a camera to configure.

Default Camera Settings Set the currently selected camera back to default settings.

Default All Cameras Set all cameras back to default settings.

Camera Settings Sub-Tab

Brightness Adjusts the brightness of the video footage.

Sharpness Adjusts the sharpness of the video footage

Contrast Adjusts the contrast of the video footage.

Hue Adjusts the hue of the video footage.

Saturation U/

Saturation V

Noise Reduction

Note that not all cameras use a YUV color format, in which case, adjusting the Saturation U slider will adjust the color saturation while the Saturation V slider will have no effect.

Reduces video noise on grainy video images. Warning: If this value it is set too high it may have detrimental effects.

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Recording Mode Sub-Tab

The Recording Mode Sub Tab allows for the Recording Speed of the Camera and the Recording Mode to be configured. There are four Recording Mode options encompassing a full range of recording possibilities. These modes are accessible by selecting the appropriate option from the Recording Mode drop-down menu.

Opens the Recording Speed window. The recording speed can be set individually for Constant, Motion and Alarm Recording Mode. Use the drop-down menu to select the desired number

Set Speeds

of frames per second (fps). Note: Network cameras will often record and play back at a slower rate than what was set in the Recording Speed window, depending on the bandwidth and camera.

Constant Always recording, 24 hours 7 days a week.

Motion

Records only when motion is detected. Full configuration over motion area, amount of motion, size of motion and post motion recording time makes this a very versatile recording mode.

Post Motion Record

Trigger Blocks

Motion Sensitivity

Reset to Default Resets the motion settings back to their default values.

The length of time a camera continues to record before and after motion or an alarm is detected.

The number of motion zones necessary to trigger the motion detector. The recommended value is 1.

Controls the sensitivity of the motion detection. High sensitivity will detect a large amount of motion; less sensitivity will detect a smaller amount of motion.

Alarm Only

Records in alarm mode when any alarm is detected. The alarms can be of any type including Video Analytics, Video Motion, Digital Input and POS/ATM alarms.

Schedule

Records based on a schedule. The easy to use graphical interface provides a full overview of a week’s schedule in 15-minute intervals. This mode offers full control over recording times and any combination of constant or motion controlled recording modes.

Mode drop-down menu, the Schedule window will appear. To edit an existing schedule click the … button to open the Schedule window. To modify a schedule, click the appropriate recording mode button (Const or Motion) and then click-and-drag across a time slot. Areas that are blank (no color) have no recording modes defined for that time and will not record any footage.

If Schedule is selected from the Recording

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Note: The smallest time interval that can be used is a 15 minute period.

Const Sets or changes the section to Constant recording mode; these time periods are colored green.

Motion Sets or changes section to Motion recording mode; these time periods are colored blue.

HZoom+/-

VZoom+/- Expands and contracts the schedule vertically.

Move a time

period

Copy a time

period

Change record

mode

Change the

start/end time

Importing from

another camera

Viewing start and

end times of a

section

Deleting a time

period

Expands and contracts the schedule horizontally; this allows for better precision in setting time periods.

Click and hold the Shift key, then click-and-drag the section.

Click and hold the Ctrl key, then click-and-drag the section.

Click a section of the schedule, and then click the appropriate button (Const or Motion) to change the recording mode for that section.

Select the section by clicking on it and then click-and-drag the right or left edge of the section.

Select the camera from the Import From Camera drop-down menu, and then click Import. This will overwrite the current schedule.

Select the section by clicking on it. The start and end times of the section are displayed near the bottom left corner of the Schedule window. Hover the mouse over any part of the section to display the time.

To select a section, click on it and then click Delete.

Deleting a

schedule

Apply Schedule To

All Cameras

Click the Clear All button to delete the entire schedule.

When marked, this checkbox will apply the created schedule to all cameras that have been set to

Schedule recording mode.

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CODEC Settings Tab

The CODEC Settings tab allows advanced configuration of the recording CODEC used for storing video footage.

Normally, two video encoding CODECs are available for recording video footage: AZTECH and MPEG4, however some models support Hardware CODECs, which have slightly different customization options.

AZTECH CODEC Settings

The AZTECH CODEC is the default CODEC for most systems. To switch the recording CODEC to AZTECH, select the AZTECH option from the CODEC drop-down menu.

Space Saving

Mode (AZTECH)

Enabled

Sensitivity

Noise Adaptive

Detect Using

Grayscale/ Color

Use B Frame

Enables advanced compression technology to decrease the file size of recorded footage.

Note: This is a CPU intensive setting.

Adjusts the threshold used by the CODEC to identify areas of change between frames. The higher the sensitivity, the smaller a change is encoded.

Adjusts the noise threshold used by the comparison algorithm when determining whether a block contains a change. When this value is increased, more noise is allowed in the block without triggering change for that block. This feature does not decrease noise in an image.

Determines whether grayscale or color will be used to detect changes. Note: Color detection is a CPU intensive setting.

Uses bi-directional frames to decrease the file size of recorded footage. Note: This setting is extremely CPU and Memory intensive.

MPEG4 CODEC Settings To switch the recording CODEC to MPEG4, select the MPEG4 option from the CODEC drop-down menu.

Key-frame Rates

Motion Search

Scope

Quantization

Method

Sets the number of key-frames recorded per second. The higher the value, the greater the data space needed for recording, but the higher the quality of the video.

Changes the size of the regions used to detect motion.

Selects the type of compression. H263 offers higher compression than MPEG4 but requires more CPU usage.

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ME Accuracy

ME Algorithm

Motion Estimation Accuracy includes two options: Full Pixel and Half Pixel. Full Pixel checks for motion comparing differences of full pixels. Half Pixel will check for motion using an interpolation method that detects finer movements. Note: Half Pixel is a CPU intensive setting.

The Motion Estimation Algorithm changes the shape of the area used for motion detection and includes two options: Full Search and Fast Search. Fast Search will save CPU time but Full Search is more accurate.

ME Vectors

Sets the number of vectors tested for motion from 1 to 4. The greater the number, the more CPU processing is required.

Hardware CODEC Settings

Depending on the DVR model, it may use Hardware CODEC recording, which has slightly different customization options. For some types of cards the CODEC used can be changed on the VIGIL Server Settings | Hardware Tab via the Hardware CODEC Dropdown box.

Variable Bit Rate

Constant Bit Rate

Restrict Maximum

Bit Rate

The default setting of Variable Bit Rate allows the encoder to change its recording bit rate automatically as required. This option offers the best combination of file size and visual quality.

Changes a variable bit rate into a constant bit rate. A setting of Constant Bit Rate with a very high bit rate selected will provide the maximum video quality settings, although this is at the expense of storage space.

Sets a hard limit on the maximum quality that can be recorded. Use the slide bar to select the desired maximum bit rate.

Recording Rate / Resolution

In the Recording Rate / Resolution Section, the cameras are grouped into Bank tabs that represent the physical camera banks in the DVR. This allows the user to maximize the capture resolution and recording speeds for each camera bank. When the number of FPS is changed in the Recording Rate / Resolution window, it is applied to all recording modes.

Note: The number of banks and the cameras in each bank is determined by the capture card installed, which cannot be configured. There are many possible layouts of banks and channels per bank. If no capture card is installed (NVR) only the Network Camera tab will be available.

Camera Select a camera number within the current bank tab to change its settings.

Capture

Resolution

Select the desired recording resolution from the drop-down menu.

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Select the desired number of frames per second. Each bank has a set amount of FPS that can be set

Recording Speed

Network Camera

to its cameras. Values will change depending on the recording speeds for other cameras within the same bank.

Network cameras are automatically detected and the analog feed is disabled for that camera number. Network camera speeds are independent of other cameras and do not change the maximum allowable FPS for cameras belonging to the same camera bank.

Settings Tab

The Settings tab provides control over some of the basic behaviour of the DVR server.

Site Name

The name of the Site where VIGIL Server is located. The site name is included when saving still images.

Global Server Settings Tab

When enabled, the DVR starts recording footage as soon as the VIGIL Server program is

Auto-Start Recorder

Network Logging Logs network activity that can be reviewed in the Network Log Analyzer.

Resolve Client Name

A/C Cameras

Watchdog

Limit Search to One

Day

Client Connections Enter the maximum number of simultaneous client connections allowed.

launched. When disabled, the user must manually start the recorder using the controls in the Recorder Controls window.

When enabled, client IP addresses are translated into their computer names for easier recognition.

Enable A/C Cameras to set VIGIL Server to record footage from A/C powered cameras. Disable it to record footage from D/C powered cameras.

When enabled, the watchdog circuit on the video capture card is used to verify that VIGIL Server is responsive. If the software becomes unresponsive, then the watchdog will reboot the DVR

When enabled, the Search window will be limited to performing searches for a single day only.

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Sequence Tab

The Sequence tab configures the camera display sequences for the analog output monitors. Only analog video feeds can be added to a sequence. This is due to hardware limitations on the capture cards.

Monitor Number Select the analog output monitor number for the sequence.

Auto Start

Sequence

Add Add a new camera to the sequence with a specified dwell time.

Edit Modify the dwell time of the selected camera.

Delete Remove the selected camera from the sequence.

Up / Down Moves the selected camera up/down in the sequence.

When enabled, the sequence for the selected analog output monitor is started automatically when VIGIL Server starts.

Auto Logon

When this is checked, a message prompts for a username and password. The username and password entered will be used to log into VIGIL Server automatically when the program is launched.

Data Drive Settings

The Data Drive Settings area displays the data drive information of the DVR.

available/total space of the drive are displayed.

The path of the drive and the

The status of the data drive is indicated by its icon:

Configured drive

Currently recording on this drive

Drive warning

Drive error, contact your system administrator.

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Users Tab

The Users tab allows the configuration of users on the DVR with specific permissions. Each user belongs to a group and each group has a set of permissions.

Users

Click the Users button to access the User configuration options.

Add a User

Edit a User

Changing a

Users Group

Click the Add button and enter a Username, Group and Password in the Add New user window. Select a User from the Drop-Down Menu and click the Edit button. The user’s group or password can be changed, the user’s name cannot.

Select a User from the Drop-Down Menu and check the box beside the Group the User will be a member of.

Note: A User can only belong to one group.

Delete a User

Select a User from the Drop-Down Menu and click the delete button.

Groups

Click the Groups button to access the Group configuration options.

Add a Group Click the Add button and enter a group name in the Add New Group window.

Select a group from the Drop-Down menu and enable the check box beside each permission that

Permissions

Select All / None Enable all permissions or disable all permissions.

Delete a Group Select a Group from the Drop-Down Menu and click the delete button.

the group will have. To disable permissions for the group, un-check the box beside the permission.

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Update Tab

The Update tab controls the VIGIL Update Service on the remote server. This tool can be used to provide software updates to the server alone or host updates for interconnected VIGIL DVR Systems.

A Primary Server provides update files to other systems, but does not receive

Primary

Server

Secondary

Server

Client

update files from other systems and does not automatically apply updates locally. Update files must be manually added to the Updates tab.

A Secondary Server acts as both a client and a server. As a client it receives update files from other Update Servers and applies them locally. As a Server, it provides update files to other systems, both files added manually as well as files it receives from other systems.

A Client receives and applies updates to local software, but does not provide update files to other systems.

Daily

Weekly

Automatically apply

updates

Local Products to

Update

Server

Address /

Port

Backup

Server

Address /

The Update Service connects to the Update Server once per day during the hour specified In This Hour.

The Update Service connects to the Update Server once per week on the day selected from the drop-down menu during the hour specified In This Hour.

When a new version of software is available for one of the products listed in the Local Products to Update section, it is automatically applied. Note: When this feature is enabled, the system will restart itself, apply the update, and restart itself again.

The products listed here will be updated when a new update is available. If a product is installed, but not listed, it will not be updated.

Port

The DNS name or IP Address and port for the main server the update service will check for update files.

The DNS name or IP Address and port of the backup server to check for update files. The backup server will be checked if the connection to the main update server fails.

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5.3 Remote Register

Opens the Registration window, where you can register software components for the remote server.

To obtain registration information for VIGIL Server, record or export the Serial number listed in the registration window. Send the following information to 3xLOGIC at support@3xlogic.com.

The serial number or serial number export file. Your Name, Company Name and Contact Information. Details of the modules you wish to purchase.

A representative will contact you to complete the transaction. If you receive a Registration file, use the import feature to import the registration information. If you receive registration keys, Select the appropriate module from the Unregistered Modules drop-down list, enter the registration key, and click Register.

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3xLOGIC’s

6 Camera Sidebar

consists of three tabs: Sites,

The standard camera organization is by

Live Viewer

The Cameras Treeview shows all configured and currently enabled cameras on the connected Server.

Double Click

Data (Live). The default view is the

ite, click the

Server site status is indicated by one of these three icons:

Site connected with administrator privileges.

Site connected without administrator privileges.

Options:

Connect to the site with the configured username and

Enter a username and password to connect to the

Reload the Information from the Site.

Double Click Display All to open all Cameras on this site in Live View

View Window.

Right Click on a Camera and choose Replay Camera to playback the last

The Camera Sidebar Sites tab.

6.1 Sites Tab

camera can be viewed in the

Groups and POS/ATM

server site. To view cameras listed by s

by double-clicking the camera’s name.

Sites tab. A

Cameras Treeview

Site not connected.

Right-Click on a Site Name for the following

Connect

Connect As…

Refresh

Disconnect Disconnect from the Site.

password.

site.

Display All

Right Click

Windows.

Double Click on a Camera to open it in a Live

two minutes of footage.

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Audio Treeview

The Audio Treeview shows all configured and currently enabled Audio channels on the connected Server.

Double Click

Current

Channel

Sensitivity

Stop Click to Stop playing the current Live Audio Channel.

Double Click on an Audio Channel to Play it Live. Control Volume with the Windows Volume controls.

The currently selected Live Audio channel.

This slider adjusts the audio sensitivity without affecting the sensitivity settings on the connected server.

This level meter indicates the audio level for the currently selected audio channel.

Relays Treeview

The Relays Treeview shows all configured Relays on the connected Server and allows for them to be quickly toggled on or off.

The current status of the Relay is indicated by the following icons:

The Relay is Toggled On.

The Relay is Toggled Off.

Double Click the Refresh option to poll the current state of the

Refresh

Relays from the DVR Server. Client does not actively poll for relay state as that would be prohibative on bandwidth.

V-POS Treeview

The V-POS Treeview will be available when V-POS is installed on the DVR Server. Details of each option will be discussed in Section 8 - V-POS Treeview Configuration.

Opens the POS/ATM Exceptions window, where POS/ATM

Exceptions

Events

Settings

Reports

Exceptions can be created, edited, deleted, imported, exported or manually run.

Opens the POS/ATM Exception Events window, where users can view, acknowledge, or playback POS/ATM exception alerts.

Opens the Settings window, where V-POS settings can be configured.

Opens the Reports window, where manual or predefined queries can be run.

Quick Search

Opens the Quick Search window, where transactions can be searched for by receipt number, IDX line number or Event ID number.

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Chat Treeview

VIGIL Server and Client include a chat feature to speak or write back and forth between VIGIL Clients connected to VIGIL Servers. The Chat session is initiated by the VIGIL Client only and can be used to communicate via voice or text chat. Double click on Chat in the Treeview to initiate a chat session with the selected Server.

Note: For voice chat to be available and function correctly, audio settings for Chat must be configured correctly in the VIGIL Server Settings window (see the VIGIL Server Users Guide for more information).

Check Hands Free for VIGIL Chat to automatically detect the volume level and only send voice when

Hands Free

Talk

Voice Detection

Graphs

Send Text Sends a typed message. Type text into the textbox and click Send Text.

Sensitivity

sound reaches a specific volume. Uncheck Hands Free to use the Talk button to manually start and stop sending voice data.

When Hands Free is unchecked, click Talk to send voice data. Unclick Talk to stop sending voice data.

The voice detection graphs provide a visualization of voice data detected in the chat session.

Use the slide bar to adjust the chat audio sensitivity. To the left is less sensitive, to the right is more sensitive. Note: Use the down button to expand the Controls section.

Server Alarms Treeview

Double Click on the Server Alarms Treeview item to open the Alarms window for the selected server. Server Alarm Polling must be enabled for this option to work.

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POS/ATM Live Treeview

Double Click on the POS/ATM Live Treeview item to open the POS/ATM Data (Live) window for the selected store.

Site

Name

Filter

The POS/ATM Data (Live) window presents Data in tabular form with these columns:

• Qty. – The quantity of the item purchased.

• Item – The item purchased.

• Amount – The price of the item purchased.

• Code – The transaction code identifies the type of transaction.

• Reg # – The cash register number.

• Cashier – The cashier currently logged into the data terminal.

• Receipt # – The receipt number of the current receipt.

• Timestamp – The time at which the Point of Sale event occurred.

• Idx – A unique identifier to quickly identify and find POS/ATM data line items.

The column headers are all able to be resized as well as moved around within the window. Simply drag and move the column header to the desired location. The column locations can be reset by right-clicking in the Live POS/ATM Data window and selecting Reset Column Order.

Note: Some types of data terminals do not support all of the columns that are available.

There are four options available when the POS/ATM Data (Live) window is right-clicked:

The Site Name is listed in the Title of the window in [ ].

Enter a register number to filter from the POS/ATM data, or leave the entry blank to view data from all data terminals.

Copy Line Copies the selected data record to the Windows clipboard.

Opens the Select Destination window where an export destination is selected. After making a selection, the POS/ATM Export Settings window

Export All Records

Print All Records Prints the live POS/ATM Data to the default printer.

Reset Column Order Resets the order of the POS/ATM Data columns if they have been rearranged.

opens. Select the time periods to export or select Export All to export all Data records. Once complete, click OK to begin the export process. Click Cancel to exit without exporting.

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6.2 Groups Tab

Cameras are typically grouped by server site, however, custom camera groups that include cameras from any connected server can be defined. To view custom camera groups, click the Groups tab.

Add Group

Add

Delete

To add a new group, click the Add Group button, enter a name for the new group and click OK.

To add a camera to a group, click the Add button to open the camera selection screen. Drag and drop the camera onto the group name. To add all the cameras from a site, drag and drop the site onto the group name.

To delete a group or a camera, click on the group name or camera name to select it and then click the Delete button. Click Yes in the confirmation box.

Display

To display all of the cameras of a group Live, select the group and click the Display button.

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3xLOGIC’s

7 Live Viewer

Live Viewer Windows each display a Single Camera feed from a connected DVR Server.

Live Viewer Controls

There are two tabs at the bottom of the Cameras Sidebar that contain controls for the Live Viewer windows.

Toggles Full Screen Mode. This mode removes the UI and replaces it with a control bar at the

bottom of the screen. See Section 7.3 Full Screen Mode for details.

Fit All to Screen. This will fit all currently open windows on the screen without

Cascade Windows. This will cascade all currently open windows.

2x2, 3x3 and 4x4 Grid. Click to organize open

windows in the selected grid. If more

windows are open then can fit in the grid, the

Select Windows to Display window will

This window lists all currently open windows

7.1

overlapping.

and allows the

open.

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Maintain Aspect Ratio. When resizing Live Viewer windows, toggle this button to Maintain the Aspect ratio. With this toggled off, the Live Viewer windows can be resized to any size and shape.

Close all Live Feeds.

Increase all Live Viewer Windows to the maximum speed available for each Camera.

Hides/displays the server timestamp in the top left corner of each Live Viewer Window.

Opens the OSD Configuration window. See Section 7.4 OSD Configuration for Details.

Click to open/close the Camera Control pad. See Section 7.5 PTZ Camera Controls for Details.

Click to toggle on-screen interactive icons.

Click to Suspend / Resume all Live Feeds. This option will only suspend or resume the Live Video feeds, the windows will remain open.

Click to save the current layout as a Group. When you display the Group from the Groups Tab, the Cameras will open in the same positions.

7.2 Live Viewer Window Right Click Menu

Right-clicking on a Live Viewer Window provides a context menu with the following options:

Zoom Enables the zoom tool. Left-click to zoom in, right-click to zoom out.

Camera Control Opens the Camera Control Pad.

Copy Copy a still shot of the video feed to the Windows clipboard.

Stop

Quad / Panorama

View

Enable On-Screen

Display

Digital PTZ

Stops and removes the camera from the Live Viewer window. This does not affect the recording settings.

Only available for 180 cameras. This toggles between displaying the 180 camera in Quad View layout or Panoramic View Layout.

Enables On-Screen display of POS/ATM data. This option will only be available if the camera is configured as a Priority camera for POS/ATM on the VIGIL Server.

Enable this feature for zoom and pan control on fixed cameras. This option is available and enabled by default for all cameras that do not have alternative camera control setup in the VIGIL Server camera settings.

This option is available for cameras using Panorama PTZ control type. This must be configured on VIGIL Server to be available as an option in Client.

This option is enabled by default. This feature allows users to zoom in

Source Video Only

(Rotate Disabled)

and move cameras during playback. Click on an area of interest and then use the mouse scroll to zoom in. Click-and-drag to move the image after it is zoomed in.

Panorama PTZ

Source Video Only

(Rotate enabled)

360 View and Source

Video

This feature allows users to zoom in and rotate cameras during playback. Click on an area of interest and then use the mouse scroll to zoom in. Or, click-and-drag to rotate the image.

This feature splits the playback image into 4 quadrants. The first quadrant shows the full image, and the second, third and fourth quadrants show different zoomed sections of the image. To load an area of interest in one of the zoom quadrants, click on a zoom quadrant and then click on the first quadrant to load that section. The zoomed sections can be clicked on directly and then rotated.

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3xLOGIC’s

Priority Audio

If a Priority Audio channel is configured for the camera on

Analytics information will be displayed on the live video feed.

Select the display speed for the camera.

Maximum, and Frame by Frame

Interfaces to the server relays.

open states respectively.

VIGIL

Retrieve recent footage from the camera for preset intervals of one, five, or ten minutes.

Opens the audio talk window.

Server for this option to be available.

Toggle between Main and Sub Stream if the Camera supports a Sub Stream. If the Cam

not support a Sub Stream, the

VIGIL

Server Users Guide for more details.

In Full Screen Mode the UI is replaced with a toolbar at the bottom of the screen. The rest of the screen is

available for displaying Live Viewer windows.

mode off.

Toggle the Cameras Sidebar.

4.1 and 7.1 for descriptions of the other buttons.

Server, toggle this option to

Analytics information will be displayed on the live video feed.

Slow (1fps), Medium (5fps), Fast (10fps),

Relays can be toggled on or off, corresponding to close

Relays must first be configured on the DVR to enable this

window and begin playback of the selected camera and time interval.

Audio Talk must be configured and associated with the Camera on

Rapid

Server and will be disabled if CPU usage exceeds a defined threshold. See

VIGIL

play live audio.

Analytics Select which Video

Speed

Relays

Quick Search

Audio Talk

Sub Stream /

Rapidstream

Turbo (20fps)

option. See the

will open the

VIGIL

intensive on the the VIGIL

7.3 Full Screen Mode

Options are:

Note:

Server users guide for more information.

Rapidstream option will be available.

d and

This

era does

stream is CPU

Toggle Full Screen

See Sections

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7.4 On Screen Display (OSD) Configuration

Dwell Time

Number of Lines

Background Transparent

/Color

Font Color/Size/Bold Change the font color/size/boldness.

Horizontal/Vertical Offset The number of characters to offset the text from the left/top side.

Column Selection Specify which columns to display on-screen. Unchecked columns will not be displayed.

The number of seconds a data record will remain on-screen.

The maximum number of records to display at a time.

Change the text background color/transparency.

When you are finished configuring the OSD, click the OK button to apply your changes and return to the Search window.

7.5 PTZ Camera Controls

Pan/Tilt/Zoom (PTZ) cameras allow navigation to an area of interest and are controlled by the user from the

Live Viewer window. There are three major types of Pan/Tilt/Zoom (PTZ) cameras that exist: digital PTZ cameras, IP PTZ cameras and hard-wired PTZ cameras.

Digital PTZ camera control allows users to zoom in on a fixed camera and move within the image without controlling the physical camera itself. Digital PTZ camera control is automatically enabled for all cameras in the live viewer that are not assigned to any other type of camera control. To disable or re-enable the control, right-click the camera in the live viewer, and then select Digital PTZ. The live digital PTZ control works in single-view, multi-view and full-screen mode.

IP PTZ cameras must be set up individually in the DVR settings and control the physical camera through a network connection to the DVR.

Hard-wired PTZ cameras are also set up individually in the DVR settings and control the physical camera through a camera input on the DVR.

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Dropdown

Selection Box

Pan-Tilt

Zoom/Focus/

Iris

This is a menu of all the PTZ cameras configured on the DVR. Select a camera to load for control.

Shows/hides additional PTZ camera controls.

Use the mouse to click-and-drag the blue dot in the middle of the Pan-Tilt control in the desired direction. The speed at which the camera moves increases as the dot is dragged closer to the edge of the circle.

The alternate directional controls are displayed when the selected PTZ camera does not support a full range of motion (i.e. it cannot pan and tilt at the same time), or when the Push-Button Controls option is enabled.

Click-and-drag the appropriate slide bar up to increase or down to decrease. The speed at which the camera is adjusted increases as the bar is moved farther from the center of the control.

Joystick

This window allows for customization of each of the joystick buttons. Use the drop-down menus to assign actions to each button.

To determine which button is which, go into the Windows Control Panel and select Game Controllers, where the device will be listed. Select it and click Properties. Click any button on the joystick and the button number will be highlighted in the resulting window.

Presets are fixed locations that the camera can save and go to. The presets are stored

Presets

within the camera for hard-wired PTZ cameras, and in VIGIL Server for digital PTZ cameras.

If a USB PTZ Joystick is attached, this button will be available. Once clicked, it opens the Joystick Customization window.

To save a preset, move the camera to the desired preset location, select the preset number from the drop-down menu and click Save. This will overwrite any presets previously saved to that number.

To move the camera to an existing preset, select a preset from the drop-down menu and click

Goto, or click the button with the preset number on it.

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Patterns

Select a pattern from the drop-down menu and click Record. Use the other control buttons to move the camera in the desired pattern. Once finished, click Stop. This will overwrite the existing saved pattern. Select a pattern from the drop-down menu and click Run to begin the saved pattern.

Tours A tour is a cycle of camera presets. Tour settings are stored within VIGIL Server.

Click Settings to open the Tour Settings window, where presets are added and set to run for a specified number of seconds before going to the next preset.

Click Run to activate the tour. The camera will cycle through the presets in the Live Viewer window. The tour can be ended by moving the camera or pressing Stop.

Note: Presets must be configured before a tour can be run.

Control the saved pattern of movement for the selected camera. Patterns are stored within the camera.

Add Adds a preset to the tour.

Edit Edits a preset in the tour.

Delete Deletes a preset from the tour.

Save Saves changes made to presets.

Cancel Exits the Tour Settings window without saving any changes.

Enhancements

Enhancements can be selected via the Drop Down Box and turned on or off via the buttons.

Menu Some cameras have built-in menus that can be accessed and configured via this tool.

Settings on the camera that can be toggled on/off. These include Color, Sensitivity, Backlight, White Balance and Auto Focus.

Displays the camera’s menu; it may take a moment to appear.

Exits the camera’s menu. You can also navigate to the Exit menu option and click the Select button.

Camera menu navigation buttons.

Camera menu select button.

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7.6 Recording Modes

Colored borders appear around the frame of each Live Viewer Window. These are used to provide a quick assessment of current camera recording modes and events.

Green

Blue

Red

Yellow

Uncolored Camera is currently not recording, but is enabled.

Constant recording mode and is recording.

Motion recording mode and is recording (motion detected).

Alarm recording mode and is recording (alarm triggered).

Set to a motion recording mode and is recording (motion currently not detected and will stop after the Post Motion Record time has elapsed).

Note: When a camera is active, a small green dot will blink at the lower right of the Live Viewer Window. This gives feedback that a camera is still active, especially useful if the video frame rate is less than 1 frame per second.

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8 V-POS Treeview Configuration

8.1 V-POS Exceptions

V-POS Exceptions are a powerful tool for automating the process of scanning through POS/ATM records looking for Anomalies. Exceptions are automatically checked against the POS/ATM data and when triggered can set off a local or email based report.

Import

Export

Sync Now This Option is not available via Client.

Import Exceptions from an .xml file. This will clear all existing Exceptions and replace them with the Exceptions contained in the .xml file.

Export Exceptions to an .xml file. This file can be used to import exceptions onto another system, or as an Exception Auto-Sync File.

Add

Edit

Delete Delete the selected Exception.

Run

Open the Exception Settings window to create a new Exception.

Open the Exception Settings window to edit the selected Exception.

Manually Run the Selected Exception. This will open in the Reports window.

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Add / Edit Exceptions

Exception Report Description

Enter the Description for the Exception. This will show in the Description column in the Event window, the Predefined Exception Query drop down and the Subject line of Emailed reports.

Enter a full or partial item name to search for. To search for multiple items, insert a comma between each item. To exclude

Item

Case

Sensitive

an item, insert the test [NOT] before the item name. If the Load Distinct Items on Startup setting is enabled, a list of valid items will be available from the drop down menu.

Enable this option to make the item field Case Sensitive. When enabled, only items matching the case used in the item field will be reported by the exception. Example: Item will only report back Item, not item or ITEM.

Value

Whole Dollar

Amounts

Quantity

Code

Cashier Matches results in the Cashier column. Enter a Cashier Name or Number to search for.

Void Followed by No

Sale Transactions

Display in Reports

Predefined

Exceptions List

Filter Method

OR / AND

Matches results in the Amount column. By default, Any Price is selected. If you want to match a certain value, select an operator and input a value. The available operators are; Greater Than, Greater Than or Equal To, Equal To, Less Than or Equal To and Less Than. Example: if the operator Greater Than or Equal To is used with the value of $20.15, any Data with a value of

20.15 and higher will be returned.

Enable this option to only include Whole dollar amounts in the Exception Report. Example: $5.00 will show in the report, but $5.25 will not.

Matches results in the Quantity column. By default, Any Quantity is selected. If you want to match a certain value, select an operator and input a value. The available operators are; Greater Than, Greater Than or Equal To, Equal To, Less Than or Equal To and Less Than. Example: if the operator Greater Than or Equal To is used with the value of 5, any Data with a Quantity of 5 and higher will be returned.

Matches results in the Code column. You can manually type in a code to search for, or select NS (No Sale) or VX (Void) from the drop down menu.

Matches results in the Register column. Click on the Lookup Register button to display a list of Register to Priority Camera mappings configured on the VIGIL Server, double click a Register in the list to auto fill the Register field. The Register field is used for matching up the Records to the appropriate video footage.

Enable this option to configure the Exception report to search for transactions that contain a Void followed by a No Sale.

Enable this option to have this Exception included in the Predefined Exceptions drop down menu in the Reports window.

Logical operators that will assist in searching with multiple criteria. By default, this is the OR operator, which will match results in any of the used Data criteria fields. Alternatively, the AND operator will match results in all of the used Data criteria fields.

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Enable this option to enable the use of Video Analytics Rules configured on the VIGIL Server.

Enabled

Camera Select the Camera which the Video Analytics rule is configured on.

Rule Name Select the Rule from the list of Rules configured on the selected Camera.

Select an operator and input a value. The available operators are; Greater Than, Greater Than or Equal To, Equal To, Less Than or Equal To and Less Than. Example: When using an Occupancy

Value

Count rule on the DVR Server, use the operator Less Than or Equal To with a value of 0. If the rule reports back that the Occupancy is 0, then it can be assumed that a customer is not present during this transaction.

Combining Video Analytics with Data in Exception Reports allows for powerful Exception reporting such as Customer Not Present during a Refund transaction.

Always

Only During

Specified Hours

Scheduled Email Alerts send the Exception Event reports to designated Email Addresses at the

Scheduled Email

Alerts

Add / Delete Click to Add an Email Address to send events to or to Delete the currently selected Address.

specified Interval. The Email Alerts contain information about the Exception Event, a screen shot of the associated camera, and the full transaction that contained the item that triggered the Exception Event.

Enable

Scheduled

Report Emails

Plain Text /

HTML Email

After the Lapse

of at Least

When Email Alerts are sent can be further restricted with the following criteria:

Only on This Day

Only During This

Hour

Only if this number

of exceptions occur

This is the default. This Exception report will always be in effect.

Enable this option to specify a time range for this Exception report to be in effect.

Enable this option to enable Scheduled Report emails. By default this option is disabled.

Choose Plain Text or HTML format emails. Plain Text is the default. The HTML report contains the Exception details, a screenshot of the priority camera, and the entire receipt containing the transaction that triggered the exception report.

Sends an Email alert when the specified amount of time has elapsed since the previous Email alert. Editing the Email settings will reset this timer. Available options are Minutes, Hours, Days and Weeks.

Sends Email alerts only on the specified day of the week. Sends Email alerts only during the specified hour. Sends Email alerts only when the specified number of Exceptions have occurred.

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This feature is enabled by default. When enabled, each occurance of this Exception will have an

Local Events

associated record in the Events Window. If this option is disabled, the Event will not have an associated record.

8.2 V-POS Events

All Exceptions that have the Enable Real Time Exception Events enabled (the default setting) will create an Exception Event for each POS/ATM record that matches the criteria specified in the Exception.

Exception Events are listed in a tabular form with the Event ID, Description, Timestamp, Event Flag and Notes columns enabled by default. Columns can be enabled or disabled in Settings. New Events are highlighted in Red, Acknowledged Events are highlighted in Yellow. When using Event Flags, the Event ID column will highlight Red or Yellow depending on Acknowledged status.

Acknowledge

Acknowledge All

Clear

Clear All

Show All

Filter Indicates the current Filter applied to the Event List.

Clear Filter Click to clear the current Filter.

Click to Acknowledge the currently selected Event or Events. If Allow User to Acknowledge all Events is not enabled in the Settings, only one Event can be selected at a time.

Click to Acknowledge all Events. If Allow User to Acknowledge all Events is not enabled in the Settings, this button will not be available.

Click to Clear the currently selected Acknowledged Event from the list. If Allow User to Clear Acknowledged Events is not enabled in the Settings, this button will not be available.

Click to Clear all Acknowledged Events from the list. If Allow User to Clear Acknowledged Events is not enabled in the Settings, this button will not be available.

Click to Show all Events in the list. This will show all previously cleared Events. When this option is enabled, Clear and Clear all will not be available. Note: Events will be completely removed from the list depending on the Local Database Size in Settings.

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Double click on an Exception Event in the list to open the Playback window. Right Click on an Exception Event to view the following options:

Acknowledge

Acknowledge All

Clear

Clear All

Show All

Playback Open the Playback window for this Exception Event.

Acknowledge the currently selected Event or Events. If Allow User to Acknowledge all Events is not enabled in the Settings, only one Event can be selected at a time.

Acknowledge all Events. If Allow User to Acknowledge all Events is not enabled in the Settings, this button will not be available.

Clear the currently selected Acknowledged Event from the list. If Allow User to Clear Acknowledged Events is not enabled in the Settings, this option will not be available.

Clear all Acknowledged Events from the list. If Allow User to Clear Acknowledged Events is not enabled in the Settings, this option will not be available.

Show all Events in the list. This will show all previously cleared Events. When this option is enabled, Clear and Clear all will not be available. Note: Events will be completely removed from the list depending on the Local Database Size in Settings.

Show Thumbnail

Search for

Transaction

Add / Edit Notes

Set Event Flag

Apply As Filter

Clear Filter Clear the currently applied filter. If no filter is applied, this option will not be available.

Open a window with a Thumbnail of the Priority Camera at the time the Exception Event was triggered.

Opens the Report Window to the Search for Transaction tab and search for the Receipt Number of the Exception Event.

Open the Add / Edit Notes window. In this window you can Add new notes, edit existing notes or clear the notes.

This option will open a cascade menu with the option to add a custom event flag, or clear the existing flag.

This option will apply the field that was right clicked on as a filter. This option can be done multiple times to apply a complex filter based on multiple criteria.

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Exception Event Playback

Double click on an entry in the Exception Events window, or right click and choose Playback to open the Playback window. Exception Event Playback will have a V-POS Tab available in the Advanced Features Section of the Playback Window.

Camera

V-POS Data

Event ...

V-POS Exception Events can require views from multiple cameras. Select a camera from the drop down list to open another playback window queued up to the same time frame as the Exception Event.

A Still Image of the Selected Camera can be Emailed as a POS/ATM Report. This report is the same as the Printed Exception Report which includes still image of the current frame, in the print options window; check Include Notes to print the Event Flag and Notes with the Still Image, check Include Data to print the receipt data with the Still Image. This can be emailed as a Bitmap, JPEG or no image included POS/ATM Report.

Open the V-POS Data window. This window will show the reciept with the item that triggered the Exception Event. The Line item that triggered the Exception will be highlighted in red text.

View / Enter Notes that have been entered for this Exception Event. These notes

Notes

Event Flag

Acknowledge

are stored on the V-POS Server and can be viewed and edited by any connected client.

Select an Event Flag from the Drop down. These Event Flags are configured on the V-POS Server and can be used by any connected client.

Click to Acknowledge the Exception Event. 'Only acknowledge events on playback' must be enabled in V-POS Settings for this option to be available.

Click to Save the Notes and Event Flag. If 'Close playback window when save

Save

event flag or notes' is enabled in V-POS Settings, this will also close the playback window.

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8.3 V-POS Settings

The Settings window is where V-POS is configured. Some options are not available for configuration from VIGIL Client.

General Tab

Limit HTML Reports

to X Records

Pre/Post Event

Buffer

Limit max

thumbnails to

Enter the maximum number of records to load into a report. Note: Although possible, exceeding 10,000 records will seriously affect system response times when trying to load a report.

When you Playback an Exception Event, this setting determines how much footage to display pre and post the record that triggered the Exception Event.

Enter the maximum number of Thumbnails to be displayed in the Thumbnail Browser window.

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Database Settings Tab

Database Server

Location

SQL Server Port

Number

POS/ATM Data

Replication Interval

Load Distinct Items

on Startup

Local Database Size

Enter the IP Address, DNS name or Network name of the VIGIL DVR Server. Although it is possible to run V-POS on a different system from the DVR Server, V-POS is designed to work with a single DVR Server and is recommended to be run on the same system.

Enter the port number of the SQL Database. The default SQL port number is 1433, we recommend changing the port number from default to port 2025.

Configure the time in Minutes between database replications from the DVR Server database to the V-POS database.

When enabled, V-POS will search for unique item descriptions from the database on startup. This list of items will be available from the Item drop down menu in the Exceptions and Reports forms. Note: Using this feature when there are a large number of distinct item descriptions can cause system performance issues when starting V-POS.

Limit by Number of

records

Limit by number of

days

Match server days of

storage

Limit the size of the V-POS replicated Database by number of records.

Limit the size of the V-POS replicated Database by number of days.

Limit the size of the V-POS replicated Database by matching the days of footage on the DVR Server. This is the recommended setting.

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DVR Settings Tab

DVR server location

same as database

DVR Server

Port Enter the Data Port for the DVR Server. The default port is 22801.

Check this to indicate that the DVR Server is located on the same system as the V-POS replicated database. This is the recommended installation configuration.

If the DVR Server is not located on the same system as the V-POS replicated database, enter the IP Address, DNS name or Network name of the DVR Server.

User Name /

Password

Test Connection Click this button to test the settings for the DVR Server connection.

Enter a username and password that exists on the DVR Server with sufficient permissions to view live and playback footage.

Email Settings Tab

SMTP Server

Location

Port

From

Requires SSL

Requires

Authentication

The IP address or DNS name of the Mail Server.

The port number on the Mail Server. The default mail port is 25.

The Name and Email Address displayed in the outgoing emails.

Check if the SMTP Server requires SSL Security.

If the Mail Server requires authentication, check this box.

User Name /

Password

Attachment

Images Quality

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The User Name and Password for the Mail Server authentication.

Select whether to send attached images at Reduced (CIF) or Full Resolution.

Event Settings Tab

Custom Flags can be created to mark Exception Events in the Event Window.

Opens the Add / Edit Event Flag window. On that window you can Enter a Name for the Flag and select a custom color for the flag.

Allow User to

Acknowledge all Events

Popup Event Screen

Allow flag and notes

modification in event

window

Close playback window

when save event flag or

notes

Only acknowledge

events on playback

Allow User to Clear

Acknowledged Events

Acknowledge events

older than xx day(s)

Add / Edit

Delete Click to Delete the selected Flag.

Enable this option to allow access to the Acknowledge All button on the Events window, as well as be able to select multiple Events and Acknowledge them with the Acknowledge button.

This option is not available in Client as the Exception Event screen is only updated when it is opened.

Enable this option to add the ability to Add/Edit Notes and set the Event Flag when right click on an Event in the Event Window. When disabled, you will only be able to Add /Edit notes and Set the Event Flag from the Event Playback window.

When this option is enabled, the Event Playback window will close when you click the Save button.

When this option is enabled, the option to Acknowledge the Exception Event will only be available footage has been played. The Exception Event can then be acknowledged from the Acknowledge button on the Playback Window.

Enable this option to enable the Clear and Clear all buttons in the Exception Events window. Note: Cleared Events are not removed from the database, and can be seen by clicking the Show All button.

Enable this options and set a number of days. This will automatically acknowledge any Exception Events older than the specified number of days.

DVR Site Information Tab

The DVR Site Information tab is where Contact Information for the DVR Server site can be specified. This information will be included with HTML based reports, enable the check box to also include this information with Text based reports.

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8.4 V-POS Reports

Manual Reporting can be configured using the same criteria as are available for Pre-Defined Exception Events. Manual Reports are presented in easy to read HTML reports that can be Printed, Emailed or Exported.

Report Criteria

Manual Reports can be created using 3 different methods; a Manual Query, Running a Pre-Defined Exception Event as a Manual Query or Searching for a Specific Transaction.

From / To

Click the Report Criteria Title bar to Hide / Show the Report Criteria Window.

Specify the start date/time and end date/time for the Manual Report. If there is no POS/ATM Data during the specified time frame the following message will appear:

Note: If there is a large volume of data, Generating a Manual Report of a large time span can cause the report to take a long time to be generated.

Quick Search Select a pre-defined time interval from the drop down menu.

Newest Records

First

Back to Last

Query

Generate Report Click this button to Generate the HTML Report using the configured criteria.

Reset Click this button to Reset the search criteria to default values.

This option is enabled by default, uncheck to display oldest records first.

Click this button to toggle between the two most recent queries.

Manual Query

Note: Any search criteria left blank will not be used for the Manual Report.

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Search for Line Items

Enter a full or partial item name to search for. To search for multiple items, insert a comma

Item

Case Sensitive

Value

Quantity

Code

Cashier Matches results in the Cashier column. Enter a Cashier Name or Number to search for.

Filter Method

OR / AND

Whole Dollar

Amounts

Void Followed by

No Sale

Transactions

between each item. To exclude an item, insert the test [NOT] before the item name. If the Load Distinct Items on Startup setting is enabled, a list of valid items will be available from the drop

down menu.

Enable this option to make the item field Case Sensitive. When enabled, only items matching the case used in the item field will be reported. Example: Item will only report back Item, not item or ITEM.

Matches results in the Quantity column. By default, Any Quantity is selected. If you want to match a certain value, select an operator and input a value. The available operators are; Greater Than, Greater Than or Equal To, Equal To, Less Than or Equal To and Less Than. Example: if the operator Greater Than or Equal To is used with the value of 5, any POS/ATM data with a Quantity of 5 and higher will be returned.

Matches results in the Code column. You can manually type in a code to search for, or select NS (No Sale) or VX (Void) from the drop down menu.

Logical operators that will assist in searching with multiple criteria. By default, this is the OR operator, which will match results in any of the used POS/ATM data criteria fields. Alternatively, the AND operator will match results in all of the used POS/ATM data criteria fields.

Enable this option to only include Whole dollar amounts in the HTML Report. Example: $5.00 will show in the report, but $5.25 will not.

Enable this option to configure the HTML report to search for transactions that contain a Void followed by a No Sale.

Video Analytics Filter

Enable this option to enable the use of Video Analytics Rules configured on the VIGIL Server.

Enabled

Camera Select the Camera which the Video Analytics rule is configured on.

Rule Name Select the Rule from the list of Rules configured on the selected Camera.

Value

Combining Video Analytics with POS/ATM Data in HTML Reports allows for powerful reporting such as Customer Not Present during a Refund transaction.

Select an operator and input a value. The available operators are; Greater Than, Greater Than or Equal To, Equal To, Less Than or Equal To and Less Than. Example: When using an Occupancy Count rule on the DVR Server, use the operator Less Than or Equal To with a value of 0. If the rule reports back that the Occupancy is 0, then it can be assumed that a customer is not present during this transaction.

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Predefined Exception Query

Click the Drop Down to select a Predefined Exception Event to use to generate an HTML Report. Only Exceptions with Display in Reports Predefined Exceptions List will be available in this drop down.

Search for Transaction by Receipt

Receipt #

IDX

Type in text that will match results in Receipt # column. This Report will only contain the specified Receipt.

Type in text that will match results in the IDX column. An IDX# is assigned to each line item in the POS/ATM Database. If the IDX refers to a line item with a receipt number, the Report will contain the receipt.

Report Results

The report is presented in an HTML table with each column corresponding to the data fields from the POS/ATM data. Up to fifty results are presented per page of the report. Depending on the number of results returned by the query, many pages may exist. Pages can be navigated using the controls in the bottom left.

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Receipt # Click on a Receipt # Link to filter the report on that receipt number.

IDX

Thumbnail

Browser

Email Page

Export Report Click this button to Export the entire report as either a .txt or .html file.

Click on an IDX Link to open a playback window. The time frame for the playback window is determined by the Pre/Post Event Buffer setting.

Use this control to navigate through the report pages.

Click this button to open the Thumbnail Browser. The Thumbnail browser displays a thumbnail for each individual time stamp in the Report. Note: This can take a while to display depending on Camera Resolutions and Internet / Network speeds.

Click this button to Email the current report page to a list of recipients. An SMTP Server must be configured in settings.

Print Page

Click this button to Print the current report page. The printed page will appear as displayed in the Report Results window.

8.5 V-POS Quick Search

Event ID Type in an Event ID. This will open an Exception Event Playback Window for the specified Event.

Receipt # Type in a Receipt #. This will open a Playback window for the specified Receipt.

IDX

Type in an IDX number. An IDX# is assigned to each line item in the POS/ATM Database. This will open a Playback window for the specified IDX.

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9 Digital Virtual Switch

The Digital Virtual Switch feature allows users to configure additional PC monitors to display up to 16 simultaneous live camera feeds per PC monitor. Users are able to access and control all cameras from DVR sites, whether they are analog, network, or PTZ cameras, all without the need for a KBD300 keyboard.

9.1 Virtual Switch Keypad

The virtual switch keypad allows users to add and remove cameras from a digital virtual switch, change the virtual switch layout, and control PTZ cameras in the virtual switch. Note: The digital virtual switch feature must be setup in the VIGIL Client settings before the keypad is available for use.

Monitor / Camera /

Input

MON

Prev / Next

Preset

Relay

CAM

The currently selected monitor, camera, and input number will display here as the user configures the virtual switch.

Each camera spot on the virtual switch is a monitor. There are 16 virtual switch monitors per PC monitor. To select a virtual switch monitor, enter the monitor number and then press the MON button.

Switches the currently selected camera to the previous/next camera on the virtual switch map.

To go to a camera preset, first select the monitor, and then press the preset number followed by the Preset button.

Press this button to trigger an output relay from a DIO device such as an Adam6060. The VIGIL Client system must be setup specifically to use this feature. Please contact your vendor for more information.

To add a camera to the virtual switch, select the virtual switch monitor number and then press the virtual switch input number followed by the CAM button.

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9.2 Virtual Switch Screen

The virtual switch screen is displayed on secondary monitors with the main monitor reserved for controlling the system without interrupting view of the virtual switch display. Cameras may be added and removed using the keyboard number pad and controlled on-screen using the mouse, or the virtual switch keypad.

Under each camera is a control bar containing the virtual switch monitor number, the virtual switch input number, the camera name and the DVR site. The control bar can be clicked on to set focus on that monitor (highlighted in red), or double clicked on to set that monitor to Full Screen Mode / Open in Live Viewer Window on Main Screen (configurable in Settings).

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Right-clicking on a monitor in the virtual switch provides a context menu with the following options:

Copy Copy a still shot of the video feed to the Windows clipboard.

Enable On-Screen

Display

Digital PTZ

Enables On-Screen display of POS/ATM data. This option will only be available if the camera is configured as a Priority camera for POS/ATM on the VIGIL Server.

Priority Audio

Analytics Select which Video Analytics information will be displayed on the live video feed.

Speed

Relays

Quick Search

Audio Talk

Sub Stream /

Rapidstream

If a Priority Audio channel is configured for the camera on VIGIL Server, toggle this option to play live audio.

Select the display speed for the camera. Options are: Slow (1fps), Medium (5fps), Fast (10fps), Turbo (20fps) Maximum, and Frame by Frame.

Interfaces to the server relays. Relays can be toggled on or off, corresponding to closed and open states respectively. Note: Relays must first be configured on the DVR to enable this option. See the VIGIL Server users guide for more information.

Retrieve recent footage from the camera for preset intervals of one, five, or ten minutes. This will open the Search window and begin playback of the selected camera and time interval.

Opens the audio talk window. Audio Talk must be configured and associated with the Camera on VIGIL Server for this option to be available.

Toggle between Main and Sub Stream if the Camera supports a Sub Stream. If the Camera does not support a Sub Stream, the Rapidstream option will be available. Rapidstream is CPU intensive on the VIGIL Server and will be disabled if CPU usage exceeds a defined threshold. See the VIGIL Server Users Guide for more details.

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10 Searching

VIGIL Client offers a robust set of tools for searching and playing video footage and data. To open the Search window, either click Search on the main VIGIL Client icon toolbar, or select Search | Search Footage and Data from the main menu.

Each of the Search window sections can be minimized by clicking the double arrows in the title bar. When a section is already minimized, it can be restored using the double arrows.

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10.1 Searching Video

Search Performs a search based on the current criteria.

Reset

POS/ATM Data

Resets all search criteria and POS/ATM data filters to their default values. The From/To time defaults to the past hour from when Reset is clicked.

If POS/ATM Data is configured on the VIGIL Server, this button will open the POS/ATM Data Filter and Data Search Results sections. Click the POS/ATM Data Filter section title bar to specify the

POS/ATM data search criteria.

Search Criteria

When first opened, the Search window defaults to a search of all cameras, recording in all modes, from the last hour. Click the Search button to retrieve all footage meeting the specified criteria.

You can specify the start date/time and end date/time of your search. By default, VIGIL Server

From/To

Servers Select the connected server you wish to perform the search on.

Cameras Select the cameras you wish to perform the search on.

allows you to search across multiple days. This can be changed to default to One Day in the DVR Settings on the Server.

This drop-down menu includes preset search intervals in hourly increments from 1 hour up to 8 hours. Additionally, selections for 15 and 30 minutes can be added by checking Quick Retrieve Short

Presets

Mode

Intervals in the Settings | Search Tab. When a selection is made, the From/To times are adjusted accordingly. Selecting Custom Search opens the Custom Search window where searches that are performed frequently can be created or run.

Making a selection from this drop-down menu will restrict the returned footage to only the selected type: All Modes, Constant, Motion, All Alarms, Digital Input Alarms, Motion Alarms, POS/ATM Alarms or Video Analytics Alarms.

Video Search Results

After completing a search, the results are displayed in the Video Search Results pane as seen below. To view the resulting video footage, click on the desired result to open Playback window.

Note: Depending on the recording configuration of your cameras, there may be no saved footage or data matching your search criteria.

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10.2 Searching POS/ATM Data

In addition to searching Video Footage, if the server has also been configured to record POS/ATM Data, you

can search that data in VIGIL Client. Click the POS/ATM Data button to open the POS/ATM Data Filter section, then click the POS/ATM Data Filter title bar to open the POS/ATM Data search criteria section.

Search for Line Items

Use the Search for Line Items section to find specific POS/ATM Data within the date and time indicated in the Search Criteria section. When searching for line items, normal search criteria are also included (i.e. From and To date/times, selected cameras).

Item

Code Type in text to search by Code.

Quantity Type in a number to search by Quantity.

Value

Cashier Type in text to search by cashier number or name.

Or/And

Type in text to search by Item. Use the drop-down menu to select a recently searched item, remembers last 10 searched for items.

Matches results in the Amount column. By default, Any Price is selected. If you want to match a certain value, select an operator and input a value. The >= means “more than or equal to” the value that you input. For example, if the operator >= is used with the value of $20.15, any POS/ATM data with the value of 20.15 and higher will be returned. The <= operator means “less than or equal to”, while the = operator simply means an exact value.

Logical operators that will assist in searching with multiple criteria. By default, this is the OR operator, which will match results in any of the used POS/ATM Data criteria fields. Alternatively, the

AND operator will match results in all of the used POS/ATM Data criteria fields.

Search for Transaction

This type of search looks for a unique line item or receipt number and disregards the other criteria.

Receipt Number

Type in text that will match results in Receipt # column. The search results will include 10 seconds before the start of the receipt and 10 seconds after the end of the receipt.

Type in text that will match results in IDX column. If the IDX contains a receipt number, the POS/ATM data returned will be that receipt number and all IDX values corresponding to it within

IDX

one hour. If there is no receipt number for the searched IDX value, the returned results will be based on the timestamp of that IDX. The search results will be +/- 10 seconds from the timestamp of the IDX.

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After completing a POS/ATM Data search, a POS/ATM Data Search window will be opened.

Note: POS/ATM Data can also be displayed on the Video Playback Window in an OSD Format.

The POS/ATM Data Search window presents POS/ATM Data in tabular form with these columns:

Qty

Item

Amount The price of the item purchased.

Code

Reg #

Cashier

Receipt #

Timestamp

IDX A unique identifier to quickly identify and find POS/ATM data line items.

The cash register number.

The cashier currently logged in to the data terminal.

The receipt number of the current receipt.

The time at which the Point of Sale event occurred.

The quantity of the item purchased.

The item purchased.

The transaction type code associated with the transaction.

There are six options available when a line in the POS/ATM Data Search tab is right-clicked:

Copy Line Copies the selected data record to the Windows clipboard.

Opens the Select Destination window where an export destination is selected. After making a selection, the POS/ATM Export Settings window

Export All Records

Print All Records Prints the live POS/ATM Data to the default printer.

Search for

Transaction by

Receipt

Search for

Transaction by IDX

Reset Column Order Resets the order of the POS/ATM Data columns if they have been rearranged.

opens. Select the time periods to export or select Export All to export all Data records. Once complete, click OK to begin the export process. Click Cancel to exit without exporting.

Narrow the Search results to display only the results that match the receipt number of the record that was right clicked on.

Narrow the Search results to display on the results that match the receipt number that the IDX of the record right clicked on is a member of.

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10.3 Custom Search

A Custom Search that includes specified search criteria can be created and saved. The Custom Search window can be accessed from the Presets | Custom Search drop-down menu. It can also be opened from the toolbar menu (Search | Custom Search). When selected, the Custom Search window will appear.

Opens the Add Custom Search

Add

Edit

window. Once a Custom Search has been added, click Apply to save the search.

Opens the Edit Custom Search window for the selected search. Select an entry and click Edit. Once a Custom Search has been edited, click Apply to save the changes.

Deletes an existing Custom Search. Select an entry and click Delete.

Runs an existing Custom Search. Select an entry and click Run.

Description

Server

Time Filter

Cameras

Data

Delete

Run

The name of the search that will appear in the Custom Search list.

Select the server the custom search will be run on from the drop down list.

The start time and end time to be searched.

Select the camera(s) to search, or select All Cameras.

Include Data – When enabled, the Custom Search will include the POS/ATM data criteria specified.

OR/AND - Logical operators that will assist in searching with multiple criteria. By default, this is the OR operator, which will match results in any of the POS/ATM data criteria fields. The AND operator will only match results that have matched results in all of the POS/ATM data criteria fields.

Click OK to return to the main Custom Search window. Note: You must save Custom Searches before they can be

run. To do this press the OK or Apply buttons.

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10.4 Video Playback

To play recorded video footage, double-click a camera from the Video Search Results pane. A Playback window will open with the Video Footage Queued up. Multiple Playback and Live Windows can be open at the same time.

Information about the camera feed is displayed below the Playback window. This information includes the playback status, the date and time of the footage, the frame rate (if currently playing), the resolution, the recording CODEC of the footage, the current frame number and the total number of frames.

A visible bar that displays the current cache level can be found just below the Playback window. A green bar indicates the cache level is full and if the bar is almost all red it indicates the cache is low.

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Playback Controls

The Playback Controls section of the Playback Window will dynamically change how many buttons are displayed based on the size of the Playback Window.

Toggle this button to Sync Playback with all Playback Windows that have this button toggled. Whichever Playback Window is currently selected will become the Master.

Click-and-drag the Variable Speed Playback Slider to change the speed of the video playback. The variable speed playback tool tip displays the number of times faster the variable speed playback is than the Recorded Speed. You can also right click on the button to select the speed directly.

Click the Fast Backward or Fast Forward button to play back at Maximum speed without skipping any frames.

Skips to the very beginning/end of the video footage.

Skips one 10th of the footage if clicked while playing the video footage. While paused or stopped, click to play back frame by frame. The mouse scroll wheel can also be used to do this by selecting the playback slide-bar.

Pauses the video footage.

Plays the video footage backward or forward.

Click-and-drag the slide-bar to move to a different point in the video clip.

For Exporting Still Image, Video Footage, Audio or POS/ATM Data.

Click and select Print Still Image to print the current frame, or select Print Data to print the POS/ATM data currently displayed in the Data Search Results pane. Defaults to Print Still Image if no Data Search Results available.

Click to toggle the Data On-Screen Display feature, where POS/ATM data is displayed with the video footage.

Click to play in Full Screen mode. Double-click on the image to return to the standard Playback window.

Frame de-interlacing applies only to DVR480 series DVRs running VIGIL Server version 2.03.0000 and higher, recording at resolution 704x480. When paused in the Playback window, use the Frame

Cue

De-interlacing feature to toggle between F (Full Field), AF (A Field) and BF (B Field). Click the F button to toggle between frame types or use the drop-down arrow to select the frame type.

Toggle between Full Resolution and Rapidstream for Playback. Rapidstream is CPU intensive on the VIGIL Server and will be disabled if CPU usage exceeds a defined threshold. See the VIGIL Server Users Guide for more details.

Cues the playback video to a specific frame. Enter a frame number in the text box and click the Cue Frame button.

Click to expand the Advanced Features section of the Playback Window.

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3xLOGIC’s

Advanced Playback Controls

button on a Playback Window to expand the Advanced Features Controls. If the button is not

w larger to display all buttons.

loaded v

To perform a Smart Search, you must first define or “mask” a motion detection region. To do this, click

and draw on the playback image. Any time a clear area is clicked on, the mask is expanded.

Alternatively, when a masked area is clicked on, th

perform the search. Once the search is complete, only video frames that contain motion in the masked region

If there is more than one masked region (i.e. two or more di

masks), the Smart Search will load video frames that contain motion in any one, not all, of the regions.

Performs the Smart Search. Video frames that do not contain motion in the masked regions are removed

from the loaded footage. Use the

Smart Search masks and restores the originally loaded footage.

Displays a menu where Video Analytics information can be overlaid on the playback footage.

ion detected within a user

e mask is removed. Click the

Shows/hides the smart search mask. A mask can

Show Mask

options for modifying masks:

Erases all masks on the image.

Masks the entire image.

Swaps clear and masked areas.

button must be latched on for

these options to be available.

controls the sensitivity of the motion

detection algorithm used by the Smart Search

function. To the left is less sensitive, requiring larger

change in motion; to the right is a more sensitive,

detecting smaller movement.

buttons to skip back/forward to the next Smart Search frame.

Click the visible, drag the Playback Windo

Smart Search Tab

The Smart Search feature refines the region.

Mask

ideo footage based on mot

-defined

Show

Smart Search button to

will be loaded for playback. Note:

Smart

Reset Removes all

Show

Mask

Sensitivity

only be edited when the latched on.

Offers some quick

Clear – Select All – Invert -

Note: The Show Mask

This slider

sconnected

button is

Analytics

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3xLOGIC’s

Zoom Tab

by selecting the

Click the Zoom In / Out buttons to zoom the playback window in and out. The Zoom will

be focused on the current center of the window.

When playback is paused, you can adjust the image by selecting the

section. The adjusted image can be exported or printed

g playback is too CPU intensive. Any adjustment made will be re

Adjusts the brightness of the current frame.

Adjusts the contrast of the current frame.

Toggles between a grayscale

Returns the image to its default values.

When enabled, the Visual Tracking feature tracks moving

objects by the placement of white corners around the

Features

The magnification factor is

displayed in the upper right

hand corner of the

window.

Adjust Image

Only a paused image can be

and color image. Only still images will export in grayscale.

Playback footage can be zoomed

When the cursor is moved over the Playback window, a zoom outline will be displayed to indicate the region that will be magnified. Left-clicking zooms in and right-clicking zooms out of the image

Adjust Image Tab

Features adjusted, adjustment of footage durin when Playback is paused again.

Zoom tab from the Advanced

. Note:

section.

Playback

tab from the Advanced

-applied

Brightness

Contrast

Grayscale

Reset

Visual Track

object.

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Markers Tab

During playback, if only a sub-range of the loaded footage is of interest it can quickly be selected by using Markers. To use Markers, select the Markers tab from the Advanced Features section.

Position the footage navigation slider at the beginning of the sub-

Start / End Range

range and click the Start Range button. You will notice a small marker appear below the starting point. Next, navigate to the end of the sub-range and click the End Range button.

Clear

View

Removes the sub-range markers. If the sub-range is cleared when the View button is latched on, the playback will return from the sub-range to the fully loaded footage.

Loads the sub-range for playback. The playback information will indicate that a sub-range is currently displayed. All of the playback controls will operate on only the sub-range of footage.

Note: If a sub-range has been defined, only the sub-range will be saved when video is exported.

Buffering Tab

Depending on your Network/Internet bandwidth, it might be useful to configure the playback caching. Using Autosense for the most part will be the most efficient. Only advanced users should attempt to adjust the buffering settings.

Auto Sense

Buffering

Connections

This is the default value and the recommended setting. It will enable the buffering to become dynamic and change as required.

Changes how many buffering connections will be used. Each buffering connection opens a TCP connection to the DVR, increasing possible bandwidth; but may be limited on CPU usage, as well as the maximum throughput to the DVR.

Look-ahead x

Frames

Cache All Cache the entire video before beginning Playback.

This is the number of frames that VIGIL Client will buffer during playback. Settings from 30 to 1800 frames are available. A higher number of Look-Ahead frames is recommended for DVRs recording at higher frame rates.

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Audio Tab

If audio recording is enabled and configured in the DVR settings, the Audio tab will become available in the Advanced Features section of the Search window. Selecting an audio channel from this tab allows you to

playback recorded audio along with video footage.

To choose which audio channel to playback, select the channel from the drop-down menu in the Audio tab.

All Audio

Video Only Audio

Audio Level Meter This Audio Level Meter indicates the signal strength of the currently playing audio.

When selected, all audio from the specified channel is played back even when there is no corresponding video footage for the playback time.

When selected, audio from the specified channel is played back only when there is corresponding video footage for the playback time.

Visual Search Tab

Visual search is a graphical representation of the search results. The visual footage shows the period of time searched with footage recorded displayed as blocks of color representing the recording mode: Green for Constant, Blue for Motion or Red for Alarm.

When the mouse is moved within the display, a line is drawn indicating the point in time under the cursor, which is displayed in text between the footage start and end times. Clicking within the chart will begin playback of the camera at that time.

Controlling Playback Video with Digital PTZ:

Cameras can be controlled during playback using the digital PTZ camera control just like in a Live Viewer Window. Because digital PTZ controls the camera through the software, it can be used for both live and playback video. The digital PTZ controls will work for every camera that is loaded for playback regardless of the camera control type specified in the settings.

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Playback Right-click Menu:

Remove Closes the Playback Window.

Copy

For cameras using the Panorama PTZ camera control type, the video can be manipulated in the playback window using the following right-click menu options:

Source Video Only

(Rotate Disabled)

Source Video Only

(Rotate enabled)

360 View and

Source Video

Copies a still shot of the current image to the Windows clipboard. If the image is zoomed in, a Copy Zoomed option will be available as well.

This option is enabled by default. This feature allows users to zoom in and move cameras during playback. Click on an area of interest and then use the mouse scroll to zoom in. Click-and-drag to move the image after it is zoomed in.

This feature allows users to zoom in and rotate cameras during playback. Click on an area of interest and then use the mouse scroll to zoom in. Or, click-and-drag to rotate the image.

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11 Exporting

Video footage can be saved either as a single frame still shot or as a video file. Audio and POS/ATM data can be saved either embedded within video footage or in a separate document. This process is referred to as “exporting”.

Note: To export footage there must be at least one export destination configured.

Note: If Export Auditing is enabled on the DVR, required information must be entered before

selecting the destination folder for both images and video exports.

11.1 Still Image Exporting

Single frame shots can be saved in either Bitmap (BMP) or JPEG (JPG) format. BMP images retain all of the original image detail, but are typically much larger than JPG images as a result. JPG images are compressed and are typically indistinguishable from the original image when the JPG quality is 70 or greater.

Bitmap

JPEG

Select the destination you want to save the image to. You can select multiple destinations by checking the corresponding boxes, as well as create subdirectories by using the New Folder button. When Exporting a Bitmap the Quality slider will not be visible.

Click to open the Export Menu and Select Still Image.

Saves the still image as a BMP image. Select the export destinations and enter a filename. Click Save when finished or Cancel to exit without saving.

Saves the still image as a JPG image. Select the export destination and enter a filename. Additionally, you may select a quality setting for the JPG image by adjusting the slider. Closer to the left side means a lower quality, smaller sized file; further to the right means a higher quality, larger sized file. For the most part, the default compression setting is the best choice. Click Save when finished or Cancel to exit without saving.

Click and Select Print Still Image to Print to the Windows default printer. Note: The image will be sent to the default Windows printer only. If one has not been configured an error message will inform you of this.

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11.2 Video Exporting

Video footage can be exported in Microsoft AVI Video format or in Authentic Video format which uses 3xLOGIC’s Motion JPEG AZTECH format. Video clips exported in Authentic Video format can be played using the 3xLOGIC DV Player program. AVI format video clips can be played using Windows Media Player or any other player that supports standard AVI format. The Authentic Video format is recommended when exporting video clips as evidence since the authenticity of the clip can be verified using DV Player. VIGIL Client allows video exports to include the VIGIL DV player installation kit file to ensure that playback software is available for Authentic Video exports.

AVI

Authentic Video

Video Export Options

Click to open the Export Menu and Select AVI Video or Authentic Video.

Saves the current video footage as an AVI video. Select the export destinations and enter a filename.

Clicking the Advanced button will open the CODEC Settings window that allows you to set the image size the video will be saved at. The … button will open another window where you can select and configure the CODEC used during the encoding process.

Click OK when finished or Cancel to exit without saving.

Saves the current video footage as a MJPEG. Select the export destinations and enter a filename. Click Save when finished or Cancel to exit without saving.

POS/ATM Data as

Text File

POS/ATM Data

Embedded in Video

Audio Data

Embedded in Video

Select the destination you wish to save the footage to. You can select multiple destinations, as well as create subdirectories by clicking the New Folder button.

POS/ATM data is included with the export in a separate text file with the same filename as the Video Export.

The POS/ATM data will be overlaid on the video image when the exported video file is opened using DV Player. Note: Embedded is only available for Authentic Video Exports.

Exports any audio on the selected channel with the video file. Audio can also be exported separately from video.

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11.3 Audio Exporting

Click the export button and select Audio as WAV File.

This will allow you to export audio in .wav format with no accompanying video footage, Use the From and To date and time boxes to select the range of the audio footage to export, and select the audio channel to export from the Channel drop-down menu.

Note: To export audio, an audio channel must be configured on the VIGIL Server.

11.4 Export File Browser

The Export File Browser provides a thumbnail file browser for exported video footage and still shots. File navigation is similar to Windows Explorer. To open the Exports window, select the Export File Browser option from the View drop-down menu in the main VIGIL Client window.

Open a File

Open in

External

Application

Copy a File

To search for a file or folder, go to Edit | Find, enter a file or folder name, and click OK. Go to Edit | Find Next to select the next file or folder with the given name.

Find a File or Folder

Double-click the desired file in the File Browser or Thumbnail Browser. This will open the file using the default program as configured in the Windows file associations. VIGIL Server includes an internal viewer for .BMP and .JPG files.

Right-click the desired file in the File Browser or Thumbnail Browser and select Open in External Application. This will open the file using the default program as configured in the Windows file associations.

Right-click the desired file in the File Browser or Thumbnail Browser and select Copy item(s). This will open the Select Destination window that allows you to save another copy of the file to an export destination. You can also use the menu to copy a file by selecting the file and going to File | Copy

item(s). Note: To select multiple folders, hold down the Control key as you make your selection.

Note: If you would like to search for

a file or folder using only a partial name, enter an asterisk (*) for the part of the name that is not defined. For example, enter *cam1* to search for files or folders that contain “cam1” in their name; enter cam1* to search for names that begin with “cam1”.

Right-click the desired file in the File Browser or Thumbnail Browser and select Delete item(s). You can

Delete a File

also use the menu to delete a file by selecting the file and going to File | Delete item(s). Note: To select multiple folders, hold down the Control key as you make your selection.

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Right-click on a folder in the File Browser and select Copy item(s). You can also use the menu to copy

Copy a Folder

Delete a Folder

a folder by selecting the folder and going to File | Copy item(s). Note: To select multiple folders, hold down the Control key as you make your selection.

Right-click on a folder in the File Browser and select Delete item(s). You can also use the menu to delete a folder by selecting the folder and going to File | Delete item(s). Only empty folders can be deleted. Note: To select multiple folders, hold down the Control key as you make your selection.

Note: For export folders to show in the browser, at least one export destination must be configured in Settings | Destinations tab.

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12 Site Map

The Site Map utility provides a graphical interface to a site’s cameras by displaying their location on a map. For more information on creating and using site maps, please refer to the Site Map Designer Section.

Monitor Select an analog output monitor on the DVR that will display the camera.

Live Displays cameras in the Live Viewer window.

Toggles the playback controls:

Reset – Resets the search criteria to default (previous hour).

Play

Stretch Toggles the site map between normal and full screen.

Prev / Next Switch to the previous/next site map.

Back / Forward Moves back/forwards in the site map navigation history.

Drop-down Menu Use this drop-down menu to select from multiple site map files.

Quick Retrieve – Search from preset time intervals.

From/To - Start and end date/time interval to search.

Changes the view to the selected camera. The display depends upon which display feature is set (Monitor, live, or playback).

Changes the display to the corresponding layout, which contains multiple cameras.

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13 Server Alarms

VIGIL Server DVRs can be configured to send alarms to VIGIL Clients. The IP address of the client computer must be entered in the VIGIL Server settings before it is able to receive alarms. Please refer to the VIGIL Server User’s Guide for details. When VIGIL Client receives an alarm, the Server Alarms window is displayed. The Server Alarms window provides a listing of alarm events and allows quick playback of alarm footage. To open the Server Alarms window, select Alarms from the menu of the main window toolbar.

Note: The Server Alarms window will automatically appear as a response to an alarm event if you have Automatically Display Inbound Alarms From Server enabled in the Alarms tab of the settings window.

Note: The TCP/IP port used by VIGIL Client to receive Server Alarms is 22830.

The Server Alarms window displays a list of alarms received by VIGIL Server DVRs.

Alarms are listed in a tabular form with the site name and IP Address, type of alarm, camera number, alarm number, and the start and end date/time of the alarm. New alarms that have not yet been acknowledged are shown in red. Acknowledged alarms are displayed in yellow.

Search Alarms Search for cleared alarms.

Acknowledge Acknowledges the selected alarm and changes its highlighted color to yellow.

Acknowledge All Acknowledges all visible alarms and changes their highlighted color to yellow.

Clear Clears the selected alarm from the Alarms window.

Clear All Clears all alarms from the Alarms window.

Suppress

Live Loads live video footage of the camera that corresponds to the selected alarm in the Live Viewer.

Playback

Opens the Suppressed Alarm window where alarms can be suppressed so that no new notifications from the suppressed alarm will display until the alarm suppression expires or is deleted.

Plays back the video footage for the selected alarm. The playback footage will begin at the alarm Start Time and end at the alarm End Time.

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In the alarm right-click menu all of the above features are available as well as the Export Image feature. Once an alarm thumbnail has been opened the Export Image feature will become available. When selected, the Select Destination window displays where the user can choose an export destination to save a copy of the thumbnail image.

13.1 Preview Alarms

Click on the thumbnail icon in the Preview column to show a thumbnail snapshot image of the alarm event. Click on the expanded thumbnail to minimize it.

To view an alarm thumbnail, the server from which the alarm was received must be connected. Click on the disconnected icon to automatically connect to the server.

The greyscale thumbnail icon represents a thumbnail that has not yet been viewed. Click on the icon to view the thumbnail.

The colour thumbnail icon represents a thumbnail that has been viewed, but has been minimized. Click on the icon to open the thumbnail.

The greyscale thumbnail icon with a yellow exclamation point represents a thumbnail display attempt where no thumbnail was currently available. For example, if the minute of video footage was still in process of being written on the DVR system. Click on the thumbnail again after a moment to retry the thumbnail display request.

The alarm thumbnail snapshot displays the first frame of the alarm footage.

13.2 Suppress Alarms

While an alarm is suppressed, no new notifications from the suppressed alarm will display until the alarm suppression expires or is deleted. While the alarm is suppressed, the Suppressed Alarms title bar flashes as a reminder that there are suppressed alarms.

Right-click on an alarm received from a VIGIL Server system and select

Suppress to open the Suppressed Alarm configuration window. Click the Suppressed Alarms title bar to expand or collapse the Suppressed Alarms window. In this window, suppressed alarms can be added,

edited, or deleted.

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13.3 Search Alarms

Click to open the Search Alarms window where a variety of criteria can be used to search for an alarm event.

Click Search to search for all alarm events on the system. The results can be narrowed down with the following options.

From/To Check the From and/or To box and enter the time range to search for alarm events.

Site Select the Site to search alarms from.

Alarm Type Check this box and select an alarm type to search for from the drop-down menu.

Alarm Check this box and enter an alarm number to search for.

Camera Number Check this box and enter a camera number to search for.

Reset Resets the search criteria to default.

Search Searches for alarm events that match the search criteria.

Live Loads the live video feed of the camera that corresponds to the selected alarm in the Live Viewer.

Playback

Prev Navigates to the previous page

Next Navigates to the next page

Plays back the video footage for the selected alarm. The playback footage will begin at the alarm Start Time and end at the alarm End Time.

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14 Settings

14.1 Startup Tab

The Startup tab controls the behaviour of VIGIL Client when it first opens.

Auto Logon to

All Servers on

Startup

Display All

Available

Cameras

Managed by

VCM

Classic Mode

Prompt when

Auto Logon

Fails

Show Splash

Screen on Startup

Enable Client Login When enabled, a username and password will be required to log on to VIGIL Client.

Connection

Timeout

When enabled, the VIGIL Client splash screen is automatically displayed when the program is launched.

Enter the number of seconds to attempt a network connection before the attempt is stopped. This setting applies to all connections except for a footage search, which has an individual setting in the Search tab.

When enabled, VIGIL Client automatically connects to all servers when the program is launched.

When enabled, VIGIL Client will launch up to 36 available cameras in the Classic Live Viewer. This feature requires Auto Logon to All Servers on Startup to be enabled.

When enabled, VIGIL Client will retrieve its Site list from a VIGIL VCM Server.

When enabled, VIGIL Client will function in Version 6 Mode for the Live Viewer and Playback.

When enabled, if VIGIL Client cannot connect to a Site due to incorrect account credentials, it will prompt so that the user can enter the correct username and password.

Managed by VCM

VIGIL Client can be configured to pull it's list of Servers from a VCM Server. This allows the Servers list to be always up to date with all servers the user has access to without having to constantly update the Servers list locally on the Client. Enable the Check Box and Click the VCM Settings button to open the VCM Settings Window.

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VCM Name

Enter a Descriptive Name for the VCM Server, this name will show in the Connection window when Client is launched.

IP Address

Port

VCM User Name

/ Password

DVR User Name

/ Password

Test IP

When VIGIL Client starts, the user will be prompted to select a VCM Server to connect to and retrieve the DVR List or choose Local Settings to load the DVR list that was locally configured on the VIGIL Client.

Enter the IP Address for the system the VCM Server Service is running on.

Enter the Port for the VCM Server Service. The default is 10507.

Enter a Valid Username and Password that exist on the VCM Server. The list of DVR Servers provided by the VCM Server will be based on the permissions of the VCM User.

Enter a Valid Username and Password that exist on the DVR Servers. The DVR access will be based on the permissions of the DVR User.

Click to test that the IP and Port information is correctly configured.

Enable Client Login

VIGIL Client by default users No Authentication which allows any user full access to the Client Software. When the Enable Client Login option is checked, VIGIL Client supports two levels of User Authentication; Administrative Users who have full access and Users who have no access to the Settings window or to DVR Settings. Click the Manage Logins button to open the Manage Logins window.

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14.2 Live Tab

The Live tab controls how the Live Viewer windows function.

Frame by Frame

Transfer Motion

Block

Adjust Speed

Automatically

Use Sub Stream If

Available

Use Rapidstream if

Supported by DVR

Automatic Select

Main Stream In

Single Layout

Default Live Speed

Pre Buffer For

Network Cameras

Pre Buffer For Other

Cameras

Enables faster decoding of streams from MPEG4 cameras. Note: This setting may have an adverse effect on non-MPEG4 cameras.

Enables the transfer of motion block information for use with the SDK. Note: Enabling this feature is not recommended.

Automatically adjusts the live video speed for each camera according the number of Live Viewer windows open and the CPU usage percentage to maintain the optimum level of video performance.

When enabled, if a camera has the sub stream available, the Live Viewer will open the sub stream instead of the main stream by default.

If Allow Rapidstream in Client is enabled on the VIGIL Server, enable this option for the Live Viewer to open the Rapidstream instead of the main stream by default.

When enabled, if a camera has the sub stream being displayed in a multi layout, when the camera is switched to a single layout, the main stream will be displayed. This affects both the Classic Mode Live Viewer and the virtual switch display.

Choose Slow (1fps), Medium (5fps), Fast (10fps), Turbo (20fps) or Maximum as the default live video speed. A lower live speed will use less CPU.

Enter the number of milliseconds to use as a pre buffer for live network cameras. This setting is useful if there is latency in the live viewer due to a slow network connection.

Enter the number of milliseconds to use as a pre buffer for live analog cameras. This setting is useful if there is latency in the live viewer due to a slow network connection.

Show Site and

Camera Name

Maximize

Replace

Cameras

Enable On-

Screen Display

on Start

When enabled, the DVR site and camera name will display in full screen live mode. This option is for the Classic Mode Live Viewer.

When enabled, the Classic Mode Live Viewer window will automatically open maximized.

When enabled, choosing the Display All option when right-click on a Site, will replace cameras in the Live Viewer, if not enabled, the cameras will only display enough to fill the live viewer. This option is for the Classic Mode Live Viewer.

When enabled, POS/ATM OSD will automatically display when a camera that is set as a POS/ATM Priority camera is displayed in the Live Viewer.

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14.3 Search Tab

The Search tab controls how searching of Video Footage and POS/ATM data functions.

Stream

Simultaneously

Alarm Playback

Pre Event

Short Intervals

Remember Last X

Search Items

Enable Server

Time

Use Rapidstream

Connection

Timeout

Enables VIGIL Client to stream live footage and playback recorded video footage simultaneously. To conserve server resources, leave this option disabled.

Set the amount of time to playback prior to an Alarm when playing Alarm footage in the Server Alarms window.

When enabled, the Quick Retrieve drop-down menu in the Search window displays short intervals of 15 and 30 minutes in addition to the selection of an hour, 2 hours, 4 hours, and 8 hours.

In the POS/ATM Data Filter section within the Search window, previously searched items are listed in the Items drop-down menu. Use the arrows to select how many search items will be remembered.

When the Server and Client are in different time zones, enable this option to use the Servers time in the From / To section of the Search Window.

If Allow Rapidstream in Client is enabled on the VIGIL Server, enable this option for the Playback Window to open the Rapidstream instead of the Main Stream by default.

Select the amount of minutes to wait for video search results from the server before displaying a Connection Timeout message.

Auto Sense This is the default value. It will enable the cache to become dynamic and change as required.

Buffering

Connections

Changes how many buffering threads will be used. Each buffering thread opens a TCP connection to the DVR, increasing possible bandwidth, but may be limited on CPU usage, as well as the maximum throughput to the DVR.

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Look Ahead

This is the size of the buffer, in number of frames. Settings from 30 to 1800 frames are available. It is recommended that a higher cache size is used for a higher frame rate.

When searching footage, this feature stores the footage in the configured cache location. If the footage already exists in the cache, the cached footage is displayed instead of retrieving the footage again from the server.

The location where the cached files will be stored. VIGIL Client deletes Cache files automatically when the cache is full.

The maximum amount of hard drive space that will be used by VIGIL Client Playback Disk Caching. The default cache size is 528 Mb.

Enable Playback

Disk Caching

Cache all Frames

in Background

Show Site and Camera Name

Audit Exported

Footage

Cache Location

Max Cache Size

Note: If the cache is located on the same drive as the operating system, ensure there is enough

available disk space for the operating system and other programs to function properly.

When video playback is paused, all frames in the video will be cached instead of the default 1 minute cache.

Displays the site and camera name for each camera when in Full Screen mode.

When enabled, every export will be logged to the file %SYSTEMDRIVE%\VigilClientExports.log.

14.4 Alarms Tab

The Alarms tab controls the notification settings for alarms received from connected servers.

Auto Display

Inbound Alarms

From Server

Audio Notification

Auto Acknowledge Automatically acknowledge alarm notifications after the specified number of seconds.

When enabled, the Alarms window will automatically pop up when inbound alarms from VIGIL Server are received.

Instructs the system to beep or play a Wave file when an incoming alarm is displayed.

System Beep A system beep is played.

Uses an audio WAV file instead of a system beep.

Wave File

... Browse to the WAV file that will be played.

Preview

Plays the selected WAV file. Changes into a Stop button after WAV file begins playing; click to stop.

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Automatically

Display Alarms In

Live View

Maximum Alarm

Records

When enabled, the live camera feed corresponding to an alarm event will automatically be displayed in the Live Viewer window. If the live view layout is full, the camera feed will replace another that does not currently have an alarm event. If the site is not connected, it will reconnect and display the live camera feed.

Set the maximum number of alarms to display in the Server Alarms window. When the number of alarms to display in the Server Alarms window is reached, oldest alarms will be removed from the window as new alarms are received. The range for this setting is 500 - 100,000; setting this number too high can cause performance issues on systems.

14.5 Hardware Tab

The Hardware tab contains settings specific to the video rendering hardware installed on the client system.

Enables the ability to view live overlay (hardware rendering) from

Use Live

Overlay From

Capture Card

the video capture card if the VIGIL Client PC has a video capture card that supports it. Select the video capture card type from the drop-down menu. For more information, please contact support@3xlogic.com.

Use Direct

Draw

Monitor CPU Usage Enable or disable the CPU Usage bar at the bottom of the main window.

COM Ports

Keyboard

Settings

Opens the Virtual Switch Input Mappings window where you can add, edit, delete, auto map, or

Virtual Switch Input

Mappings

print virtual switch input mappings. This feature allows you to view the mapped cameras using the VIGIL Client Virtual Switch control pad or a KBD300 by entering the monitor number and virtual switch input number.

Enables the ability to use Direct Draw if the VIGIL Client PC supports it. The Direct Draw program will produce a better quality picture with faster rendering.

Opens the COM Port Settings window, where COM Port settings can be configured. Select the desired COM Port from the dropdown menu and adjust the Baud Rate, Data Bits, Stop Bits and Parity to match that of the connected hardware.

Allows you to add, edit, or remove a special camera control keyboard, such as the Pelco KBD300A.

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14.6 Destinations Tab

Video Still/Motion Export Destinations are used to store exported video footage. You must set up destinations here before you can save video footage or still images.

When an export destination is added or edited, the Media Control window is displayed.

Destination

Name

Destination

Path

The name for the export destination.

The path for the export destination. Click ... to browse to the destination.

This setting affects how the destination appears in the export list.

Include DV Player

Include AutoRun

Files

Default

Destination

Type

Saves the Digital Video (DV) Player to the same destination each time an export is done. This setting is normally used for CD-R or DVD-R media type destinations.

Due to some Anti Virus applications detecting all Auto Run files as a potential threat, disable this option to not include the AutoRun files with the export. If the AutoRun files are included, the DV Player install will run when the DVD is inserted to a system that does not already have DV Player installed.

Default

Off

Silent

Send

The destination checkbox will be selected.

The destination checkbox will not be selected.

All exports will also be sent to this destination without notifying the user.

Note: Deleting a destination will not delete the Windows folder or the files contained in that destination.

14.7 Audio Tab

The Audio tab controls the buffering of audio streams.

Pre Buffer

The number of milliseconds to buffer when streaming live audio. Use the arrows to change the pre buffer.

14.8 Chat Tab

The Chat tab controls the audio buffering for the chat utility.

Pre Buffer

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The number of milliseconds to buffer when listening to audio chat. Use the arrows to modify the pre buffer.

14.9 Sitemaps Tab

The Sitemaps tab instructs VIGIL Client where to locate sitemap files.

Top Level Maps

Location

Enter the path to the top level sitemaps or click the button to browse to the location.

14.10 Transcoder Tab

The Transcoder tab allows configuration of up to four video transcoders to recode video and display it on an analog monitor. For more information, please contact 3xLOGIC.

Selects the type of encoding. Constant Quality will ensure the quality of the encoding never falls

Constant

Quality/Bitrate

Deinterlacing Addresses interlacing issues that may occur on high resolution video feeds.

below a certain threshold (Low, Medium, High and Super-High) but at the expense of playback performance (reduced frame rates and skipping/jumpiness). Selecting Constant Bitrate will ensure a constant Bitrate is sent, at the expense of image quality. For high frame rate/high motion video feeds, it will help the playback performance, improving video smoothness.

Enabled Enables the corresponding transcoder.

Streaming Ports

Auto Link When enabled, establishes an automatic connection with the transcoder.

Changes the ports to use to connect to the transcoder. Refer to the documentation of the video transcoder to correctly set these ports.

14.11 Virtual Switch Tab

The Virtual Switch tab allows configuration of up to eight digital (PC) or analog monitor outputs.

The digital virtual switch feature allows users to configure additional PC monitors to display up to 16

Digital

Analog

simultaneous live camera feeds per PC monitor. Users are able to access and control all cameras from DVR sites, whether they are analog, network, or PTZ cameras, all without the need for a KBD300 keyboard.

The analog virtual switch allows live viewing or playback of one camera per analog monitor connected to the VIGIL Client system.

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Digital Virtual Switch

Show Timestamp Displays the video time on the monitor output screen.

Show Record

Status

Stretch Image to

Fit Window

Priority Audio

Double Click .....

Displays coloured camera borders that indicated the recording mode on the monitor output screen. Blue for motion, yellow for dwell time, green for constant, and red for alarm.

Stretches the camera image to fit the virtual switch monitors (i.e. camera spots).

Enable this to automatically play the Priority Audio channel associated with a Video stream when it is added to or switched to on the monitor.

When enabled, Double Click on a Monitor on the Virtual Switch and it will open in a Live Viewer window on the Main Monitor. When disabled, Double Click on a Monitor on the Virtual Switch and it will change to Single Monitor Layout, Double Click again to return to previous layout.

Monitor Settings

Enabled Enables the corresponding monitor output.

Use Hardware

Acceleration

When enabled, the monitor will use hardware acceleration, if applicable.

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Analog Virtual Switch

Note: Analog Monitor Output is not supported on Microsoft Windows 7 or Microsoft Windows Vista

operating systems.

Video Standard

Choose to use NTSC or PAL as your monitor output video standard. NTSC is the analog television system used in Canada and the United States (among some other countries).

Configure OSD

Show Camera

Name

Show Site Name Displays the Site Name on the monitor output screen.

Show Timestamp Displays the video time on the monitor output screen.

Show Monitor

Number

Small / Large

Font

Horizontal/

Vertical Offset

Displays the camera name on the monitor output screen.

Displays the Monitor Number on the monitor output screen.

Select Small or Large Font text to be displayed on the screen of the monitor output.

Offsets the text displayed on the monitor output screen according to the specified offset placement. A lower offset number will offset the text less than a higher offset number. This feature may be desirable if the text is obstructing an area of interest on the video footage.

Monitor Settings

Enabled Enables the corresponding monitor output.

Auto Link

When enabled, the video footage for a camera selected in the Live Viewer or Playback window is automatically displayed on the enabled monitor output(s).

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Virtual Switch Input Mappings

Opens the Virtual Switch Input Mappings window where you can add, edit, delete, auto map, or print virtual switch input mappings. This feature allows you to view the mapped cameras using the VIGIL Client Virtual Switch control pad or a KBD300 by entering the monitor number and virtual switch input number.

Opens the Edit Virtual Switch Input Mapping window

Add / Edit

Delete Deletes the selected destination.

Auto Map

Print Prints the virtual switch input mappings to the default printer.

where you can add/edit a virtual switch input mapping by specifying the input number, server name, and camera number.

Automatically maps virtual switch inputs for all detected servers.

Note: If you click Auto Map when there are existing virtual switch input mappings, you will be prompted if you would like to overwrite the mappings. Click Yes to overwrite the existing mappings, or click No to add new mappings to existing ones.

Digital Virtual Switch Setup

To setup the digital virtual switch feature:

1. Expand your local desktop to another monitor in the Window Display Properties.

2. Open VIGIL Client and go to the Settings window.

3. Go to the Virtual Switch tab and select Digital as the type

4. Any monitors available for the virtual switch are enabled by checking the Enabled box under the monitor number. If setting up the digital virtual switch, Monitor 1 here is monitor #2 in the Windows Display Properties, Monitor 2 is #3 in the Windows Display Properties, and so on.

5. Click the Virtual Switch Input Mappings button and add cameras that will be accessible to the virtual switch > click OK.

6. Click OK to the main settings form.

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15 Site Map Designer

The Site Map Designer is a utility that allows the user to configure graphical displays of the site with associated cameras.

To open the Site Map Designer, from the Start Menu: Programs | VIGIL | Site Map Designer.

Creating a New Site Map

1. Before beginning a new site map, create an image (JPG or BMP) file. This file will be used as a background picture for the site map.

2. Click the Image button on the toolbar or select File | Load Background Image from the menu.

Opening an Existing Site Map

1. Click the Open button on the toolbar or select File | Open from the menu.

Saving a Site Map

1. To save a site map, click the Save button from the toolbar or select File | Save As… from menu. Site map files are normally stored in the C:\Program Files\VIGIL\Client directory.

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15.1 Site Map Designer Icons and Buttons

Hot Spot

With this icon selected, drag a box on the site map to define a new hot spot. To delete a hot spot, select the hot spot you wish to remove and click the Delete key.

Fixed Camera

Dome (PTZ) Camera

Multi-Camera Grid

Map Link

Directional

Relays

Select an existing hot spot on the sitemap and then click the icon or drag a box with the icon selected to place a fixed camera on the site map. When setting up these cameras, specify the appropriate remote host and camera number in the control settings.

Select an existing hot spot on the sitemap and then click the icon or drag a box with the icon selected to place a pan/tilt/zoom camera on the site map. When setting up these cameras, specify the appropriate remote host and camera number in the control settings.

Select an existing hot spot on the sitemap and then click the icon or drag a box with the icon selected to place an icon to link to 4, 9, or 16 camera grid on the server Live screen. When setting up these cameras, specify the appropriate remote host and set the camera number to 0 in the control settings.

Select an existing hot spot on the sitemap and then click the icon or drag a box with the icon selected to place a map link icon.

Select an existing hot spot on the sitemap and then click the icon or drag a box with the icon selected to place a directional icon on the site map. For example, can be used to provide directional links to adjacent maps.

Select an existing hot spot on the sitemap and then click the icon or drag a box with the icon selected to place a relay on the site map. It provides a toggle for relays on the site map. It is also polled every 5 seconds for its current state.

Alignment

Color

Select a hot spot and then use a combination of the horizontal and vertical alignments to move the icon into any position within the hot spot.

Use these buttons to change the default colors of the hot spot borders for each state (normal, mouse over, mouse click).

Note: These changes affect all hot spots on the site map.

Click the Preview button to view the site map in runtime mode.

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15.2 Site Map / Hot Spot Properties

Note: Click the Tab key or select a different input box after each setting has been made to make

sure the changes occur.

Sitemap Properties

Description A brief description of the site map.

Top Level Map Top Level Maps are listed as a home map in Gatekeeper.

Hotspot Properties

Default Select Default for a PTZ or a fixed camera hotspot.

Live Only

Hot Spot Types

Link Select Link for a hotspot that links to another map.

Relay Select Relay to trigger an output relay from a DIO device configured on the DVR.

Caption The text that is displayed when the mouse is moved over the camera.

Tag

Top / Left / Width /

Height

Matrix Input For Live Only cameras; the Matrix Input number of the camera.

Link Map For link hot spots, the location of the site map where the link leads to.

Use the Tag section to make any notes about this camera. This information is not displayed in the site map.

Size and position of the hot spot in pixels.

Select Live Only for camera hotspots that link to a camera that is connected to the Matrix Switch but not to a VIGIL Server DVR.

Remote Host

IP/DNS Name The IP Address or DNS Name of the VIGIL Server DVR.

Port The data port of the VIGIL Server DVR.

Dialup Enable this option if the connection to the VIGIL Server DVR is a dialup connection.

Dialup Entry For dialup connections only; the dialup entry of the dialup connection.

Camera Number The DVR camera number of the selected camera.

Preset

For controllable cameras, enter a preset number for the camera to go to this preset when the hotspot is clicked. Presets will only function when the Site Map Monitor button is latched on.

Relay

Relay The number of the relay switch that will be toggled when the hotspot is clicked.

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16 DV Player

VIGIL Client allows video exports to include the VIGIL DV Player to ensure playback software is available for Authentic Video (MJPG) exports.

A number of controls have been provided to make navigation and advanced features more accessible:

Click and hold down the Fast Backward or Fast Forward button to playback as quickly as possible without skipping any frames.

Skips to the very beginning/end of the video footage.

If clicked while playing the footage, skips one 10th of the footage.

While paused or stopped, click to playback frame by frame.

Stops / Plays the video footage.

Click-and-drag the pointer on the slider bar to advance or rewind the video footage. The mouse scroll wheel can also be used to do this.

During playback, if only a sub-range of the loaded footage is of interest, it can quickly be selected by using markers.

Click to authenticate the video to ensure that it has not been tampered with. If the video has been tampered with, a red X and an error message will be displayed.

Note: The authentication feature on the DV Player will only detect errors for video frames that have been tampered with since the export. If the video was altered before the export, authentication errors will not be found.

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If Video Analytics information has been embedded in the Video File, what information is displayed

Cue Cues the video to a specific frame, enter a frame number and click the Cue button.

can be selected.

Save a still image in BMP or JPG format, export video in AVI, Authentic Video (MJPG) or VIGIL Server File Stream format, or Audio only.

Select Print Still Image to print the current frame or select Print Data to print the currently displayed data.

Rotate the video 90 degrees in the indicated direction.

To zoom in, move the cursor over the video. A zoom outline will be displayed to indicate the region that will be magnified. Left-click to zoom in on the image or right-click to zoom out.

Switch to Full Screen playback. Double click or press Esc to return to windowed mode.

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17 Language Switcher

VIGIL Client can be run in English, French, Spanish and Hebrew. The Language Switcher can be run from the Windows Start menu, select Programs | VIGIL | Language Switcher. Select the desired language from the drop-down menu, click switch. A prompt will show informing that a system reboot is required to complete the language change. Click Yes to reboot immediately, Click No to have the update applied the next time the system is restarted. Note: The prompt will display in the language that is being switched to.

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18 Contact Information

3xLOGIC has offices in Victoria BC, Canada and in Westminster Colorado, USA. Please visit our 3xLOGIC web site at www.3xlogic.com. Please contact us by e-mail at support@3xlogic.com (technical support), or using the following contact information:

3xLOGIC Technical Support: Toll Free: (877) 3XLOGIC (877) 395-6442 Email: support@3xlogic.com Website: www.3xlogic.com

3xLOGIC Corporate Headquarters 16-6782 Veyaness Road Victoria, BC V8M 2C2 Canada

3xLOGIC USA Main Office 6510 West 91st Avenue Westminster, CO 80031 USA

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3xLOGIC VIGIL Client User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual