3xLOGIC VIGIL Client User Manual

VIGIL Client Software v7.00.0000

Users Guide

March 2012 Revision

Table of Contents

1 INTRODUCTION ..................................................................................................................................................................... 5

2 SYSTEM REQUIREMENTS .................................................................................................................................................... 6

3 FEATURES .............................................................................................................................................................................. 7

4 MAIN SCREEN ........................................................................................................................................................................ 8

4.1

CON TOOLBAR

4.2

NFORMATION BAR

4.3

AMERA SIDEBAR

5 SERVERS WINDOW ............................................................................................................................................................. 10

5.1

DD / EDIT A SERVER

5.2

DVR S

ETTINGS

DVR Recorder Tab ................................................................................................................................................................ 12

Picture Quality Tab ................................................................................................................................................................ 14

Simple Settings Tab ........................................................................................................................................................... 14

Advanced Settings Tab ...................................................................................................................................................... 14

Camera Names Tab .............................................................................................................................................................. 15

Camera Settings Tab ............................................................................................................................................................. 15

Camera Settings Sub-Tab .................................................................................................................................................. 15

Recording Mode Sub-Tab .................................................................................................................................................. 16

CODEC Settings Tab ......................................................................................................................................................... 18

Settings Tab ........................................................................................................................................................................... 20

Site Name ........................................................................................................................................................................... 20

Global Server Settings Tab ................................................................................................................................................ 20

Sequence Tab .................................................................................................................................................................... 21

Auto Logon ......................................................................................................................................................................... 21

Data Drive Settings ............................................................................................................................................................ 21

Users Tab .............................................................................................................................................................................. 22

Update Tab ............................................................................................................................................................................ 23

5.3

EMOTE REGISTER

.................................................................................................................................................................. 8

............................................................................................................................................................. 9

...................................................................................................................................................... 11

............................................................................................................................................................... 12

......................................................................................................................................................... 24

6 CAMERA SIDEBAR .............................................................................................................................................................. 25

6.1

ITES TAB

Cameras Treeview ................................................................................................................................................................. 25

Audio Treeview ...................................................................................................................................................................... 26

Relays Treeview .................................................................................................................................................................... 26

V-POS Treeview .................................................................................................................................................................... 26

Chat Treeview ........................................................................................................................................................................ 27

Server Alarms Treeview ........................................................................................................................................................ 27

POS/ATM Live Treeview ....................................................................................................................................................... 28

6.2

ROUPS TAB

7 LIVE VIEWER ........................................................................................................................................................................ 30

7.1

IVE VIEWER CONTROLS

7.2

IVE VIEWER WINDOW RIGHT CLICK MENU

7.3

ULL SCREEN MODE

7.4

ON S

7.5

PTZ C

7.6

ECORDING MODES

8 V-POS TREEVIEW CONFIGURATION ................................................................................................................................ 37

8.1

V-POS E

Add / Edit Exceptions ............................................................................................................................................................. 38

8.2

V-POS E

Exception Event Playback ..................................................................................................................................................... 42

....................................................................................................................................................................... 25

.................................................................................................................................................................. 29

.................................................................................................................................................. 30

....................................................................................................................... 31

....................................................................................................................................................... 32

CREEN DISPLAY

AMERA CONTROLS

XCEPTIONS

VENTS

(OSD) C

........................................................................................................................................................ 36

....................................................................................................................................................... 37

.............................................................................................................................................................. 40

ONFIGURATION

................................................................................................................................................ 33

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8.3

V-POS S

General Tab ........................................................................................................................................................................... 43

Database Settings Tab .......................................................................................................................................................... 44

DVR Settings Tab .................................................................................................................................................................. 45

Email Settings Tab ................................................................................................................................................................. 45

Event Settings Tab ................................................................................................................................................................ 46

DVR Site Information Tab ...................................................................................................................................................... 46

8.4

V-POS R

Report Criteria........................................................................................................................................................................ 47

Manual Query ..................................................................................................................................................................... 47

Predefined Exception Query .............................................................................................................................................. 49

Search for Transaction by Receipt ..................................................................................................................................... 49

Report Results ....................................................................................................................................................................... 49

8.5

V-POS Q

ETTINGS

EPORTS

UICK SEARCH

........................................................................................................................................................... 43

............................................................................................................................................................ 47

................................................................................................................................................... 50

9 DIGITAL VIRTUAL SWITCH ................................................................................................................................................. 51

9.1

IRTUAL SWITCH KEYPAD

9.2

IRTUAL SWITCH SCREEN

10 SEARCHING ...................................................................................................................................................................... 54

10.1 S

Search Criteria ....................................................................................................................................................................... 55

Video Search Results ............................................................................................................................................................ 55

10.2 S

Search for Line Items ............................................................................................................................................................. 56

Search for Transaction .......................................................................................................................................................... 56

10.3 C

10.4 V

Playback Controls .................................................................................................................................................................. 60

Advanced Playback Controls ................................................................................................................................................. 61

Controlling Playback Video with Digital PTZ: ........................................................................................................................ 64

Playback Right-click Menu: .................................................................................................................................................... 65

11 EXPORTING ...................................................................................................................................................................... 66

EARCHING VIDEO

EARCHING

USTOM SEARCH IDEO PLAYBACK

Smart Search Tab .............................................................................................................................................................. 61

Zoom Tab ........................................................................................................................................................................... 62

Adjust Image Tab ............................................................................................................................................................... 62

Markers Tab ....................................................................................................................................................................... 63

Buffering Tab ...................................................................................................................................................................... 63

Audio Tab ........................................................................................................................................................................... 64

Visual Search Tab .............................................................................................................................................................. 64

POS/ATM D

............................................................................................................................................................ 58

............................................................................................................................................................ 59

................................................................................................................................................ 51

................................................................................................................................................ 52

.......................................................................................................................................................... 55

ATA

........................................................................................................................................... 56

11.1 S

11.2 V

11.3 A

11.4 E

12 SITE MAP .......................................................................................................................................................................... 70

13 SERVER ALARMS ............................................................................................................................................................ 71

13.1 P

13.2 S

13.3 S

14 SETTINGS ......................................................................................................................................................................... 74

14.1 S

Managed by VCM .................................................................................................................................................................. 74

Enable Client Login ................................................................................................................................................................ 75

14.2 L

14.3 S

14.4 A

14.5 H

TILL IMAGE EXPORTING IDEO EXPORTING UDIO EXPORTING XPORT FILE BROWSER

REVIEW ALARMS UPPRESS ALARMS EARCH ALARMS

TARTUP TAB

IVE TAB

EARCH TAB LARMS TAB ARDWARE TAB

......................................................................................................................................................................... 76

........................................................................................................................................................... 67

.......................................................................................................................................................... 68

........................................................................................................................................................... 72

......................................................................................................................................................... 72

............................................................................................................................................................. 73

................................................................................................................................................................. 74

................................................................................................................................................................... 77

................................................................................................................................................................... 78

.............................................................................................................................................................. 79

................................................................................................................................................. 66

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14.6 D

14.7 A

14.8 C

14.9 S

14.10

14.11

Digital Virtual Switch .............................................................................................................................................................. 82

Analog Virtual Switch ............................................................................................................................................................. 83

Virtual Switch Input Mappings ............................................................................................................................................... 84

ESTINATIONS TAB UDIO TAB HAT TAB ITEMAPS TAB

RANSCODER TAB

IRTUAL SWITCH TAB

.......................................................................................................................................................... 80

...................................................................................................................................................................... 80

....................................................................................................................................................................... 80

................................................................................................................................................................ 81

....................................................................................................................................................... 81

.................................................................................................................................................. 81

15 SITE MAP DESIGNER ...................................................................................................................................................... 85

15.1 S

15.2 S

16 DV PLAYER ....................................................................................................................................................................... 88

17 LANGUAGE SWITCHER .................................................................................................................................................. 90

18 CONTACT INFORMATION ............................................................................................................................................... 91

ITE MAP DESIGNER ICONS AND BUTTONS ITE MAP / HOT SPOT PROPERTIES

................................................................................................................................. 87

....................................................................................................................... 86

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1 Introduction

VIGIL Client gives you unrivalled access to live and recorded video from any of your networked DVR’s. Advanced playback and intelligent SmartSearch functionality lets you identify and review events of interest quickly and easily. The result is a more accurate and efficient investigation of incidents with easy export of evidence material. Our mapping function provides unlimited map layers and camera links for unrivaled access to your cameras.

A unique combination of control, efficiency, and adaptability offering investigators unparalleled accessibility and manageability to their video network. The result is faster response times, reduced investigator times, and increased access and effectiveness of your video surveillance investments.

VIGIL Client’s advanced SmartSearch functionality includes:

• Instant playback of 1, 5 or 10 minute video increments with the click of a mouse

• The ability to define advanced search parameters, incorporating video analytics and POS/ATM data

integration for unrivalled incident investigations

• Quickly and accurately navigate through large amounts of recorded high-definition video

• Advanced playback – review recorded video using an intuitive interface and buttons. Users can play

forward and reverse, at normal or variable speed (up to 50-times)

• Bookmark and export video clips or still images in industry-standard formats including AVI or 3xLOGIC’s Authenticated Video for forensic investigations. Files are exported with our exclusive DV Player application ensuring that recipients can easily access and view surveillance video related to your investigation.

Advanced Control Feature - Alarm monitoring

• Can be triggered by an internal system event, as well as external third-party access control and building management system triggers.

• VIGIL Client's Virtual Switch Functionality enables additional PC VGA monitor outputs to be used as a Virtual Switch. This allows the user constant live view of their sites on the virtual switch monitors while maintaining the standard VIGIL Client monitor for regular usage, i.e. live, playback, export and alarm window usage. The Virtual Switch can be controlled using on screen virtual keyboard or using a Pelco KBD300a.

Advanced Control Feature - POS/ATM Integration

• Instantly link surveillance footage with related transactional data for complete access of your operation. Increase compliance requirements while reducing shrinkage and theft. Coupled with advanced exception-based reporting functionality enables operators to be notified in the event of POS/ATM transactions fall outside the norm – so called POS/ATM exceptions.

3xLOGIC (www.3xlogic.com) is based in Victoria, British Columbia and is the manufacturer of the VIGIL line of digital video products which have been available under a variety of OEM names and our own VIGIL name for over 10 years.

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2 System Requirements

Recommended

Operating System Microsoft Windows XP Professional SP3 or Windows 7 Professional or Ultimate (32 or 64 bit)

CPU Intel Core2 Duo, minimum 2.8 GHz

RAM Minimum 2 GB (4GB when running Virtual Switch)

Video Card PCI Express 1GB (2GB when running Virtual Switch)

Hard Drive SATA (Minimum 100MB required for install)

Note: VIGIL Client will only run on Windows platforms that support DirectX 7.01 or higher. Run

DxDiag.exe to view the version of DirectX that is currently installed.

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3 Features

Details

Search Retrieve a list of stored footage for specified cameras from a start date/time to an end date/time.

Quick Search Retrieve a list of all footage for the past 1 – 8 hours.

Regular Playback Scan through recorded footage using play/pause buttons.

Scroll-bar Playback

Current Frame

Video Cueing Cue video to a specified date/time or frame number.

Save Footage Save the currently displayed video footage in AVI or Authentic Video (MJPG) format.

Save Picture Save the currently displayed frame in JPG or BMP format.

Full Screen View footage or pictures at their full resolution.

Live Viewer

Modular Live and

Playback

Use a scroll-bar to locate footage by dragging to a desired location, or skim ahead or back 1 or 10 frames per click.

See the frame number, frame count, frame size (in KB) and frame time/date for the currently displayed frame.

View many video feeds at once; see the site name, camera name and local time/date for each live video feed; with the client/server, view feeds for multiple sites at once.

View Live and Playback feeds at the same time.

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3xLOGIC’s

4 Main Screen

is displayed

This table is a quick listing of the main toolbar buttons and their usage. Detail of each corresponding window is

program.

no longer display alarm events.

be loaded from a configured VCM Server or from Local settings.

Opens the Cameras list. You can also open this sidebar from the menu by going to

window.

can be opened

window. You can also open this window from the menu by going to

has finished loading.

window to exit

from which Site settings can

from which the

This is the Main Screen window that

when VIGIL Client

4.1 Icon Toolbar

outlined in later sections.

Exits the VIGIL Client cause VIGIL Client to

Logs off the current user.

Opens the Servers window.

Opens the Search Search window

Opens the Exports Browser.

Click Yes in the Exit Confirmation

Clicking the button opens the context menu

VIGIL Client. This will

View | Cameras.

Custom

View | Export File

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3xLOGIC’s

Opens the Site Map

window. You can also open this window from the menu by going to

Opens the Digital Virtual Switch window.

window. You can also open this window from the menu by going to

button opens the context menu

Inc. Client

The information bar found at the very bottom of the main Client window provides you with the

CPU usage, dat

usage is under 95 percent; red indicates that it is

information screen detailing information about the system, current streams and

The Sidebar will be discussed in section 6

Client settings can be imported or

window that displays the software version.

A green CPU bar indicates that the CPU

over 95 percent, clicking on the CPU Usage will bring up an

virtual switch.

View | Site Map.

Opens the Server Alarms Server Alarms.

Opens the Settings Clicking the exported.

Opens the About 3xLOGIC

4.2 Information Bar

sent to the Virtual Switch,

from which the VIGIL

e, time, and chat status.

View |

View | Settings.

last command

4.3 Camera Sidebar

Camera Sidebar.

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3xLOGIC’s

5 Servers Window

erver in this context is a DVR PC running

servers more efficient than remembering IP addresses or DNS names. Server

information is stored by a description that is created by the user.

ngs, the Servers list will be populated by the VCM Server the Client connects to.

displays a list of saved servers. It also displays their current connection status and offers different buttons to

ngs and more.

e of setting up servers is to make

Managed by VCM

Connected to the server, but with non

Connects to all configured servers.

have a username and password stored in the settings, it

will prompt for the username and password.

Connects to the selected server only.

have a username and password stored in the settings, it

prompt for the username and password.

Connects to the selected server only.

automatically bypass the stored username and password

and will prompt one for this connection.

disconnect from the currently selected

window where you can add a server.

Opens a prompt confirming if you wish to remove the currently selected

window for the currently selected server allowing

window for the currently selected server. You must

be connected to the server with administrative privileges for this to be

window for the currently selected server.

A S connecting to local and remote

Setti

VIGIL Server. The purpos

Note: If

is enabled in the

The Servers window

interact with the servers, change setti

Disconnect

Connect All

Connect

As…

Opens a prompt asking if you want to server.

Disconnected from the server.

Connected to the server.

privileges.

will

-administrative

If a server does not

If the server does not

However, it will

Add

Remove

Edit

DVR Settings

Remote Register

Opens the Server Settings

server from the server list.

Opens the Server Settings you to change the stored settings.

Opens the DVR Settings

available.

Opens the Registration

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5.1 Add / Edit a Server

Click the Add or Edit (with a Server Selected) buttons from the Servers window to open the Server Settings window.

Description

IP/DNS

Name

User Name/

Password

Use Dialup

TCP/IP

Ports

A short description or name that will be used to identify this server.

The IP address or DNS name of the server. To use a dialup connection, leave this setting blank and Enable Use Dialup, select the dialup connection to use from the drop-down menu.

The user name and password that VIGIL Client will use to log in to the server. If these are left blank, a prompt will be opened during connection for the user name and password to be input manually. Note: The default administrator login to VIGIL Server is: username administrator and password 123 The default user login is: username user and password 123.

Enable to use a dialup connection to connect to a server. Note: At least one Windows dialup connection must be set up for this feature to become enabled.

Open a window to change the default TCP/IP port settings if they have been altered on the server.

For the Client software to connect properly to the Server, the TCP/IP Ports in the Client software must match the TCP/IP Ports on the Server.

To change the TCP/IP Ports: select a preset number from the drop-down menu; enter in the Data Port and then click the Get Settings button; or enter the ports manually.

Retrieves the settings from the server. Enter

Get Settings

Reset to Defaults

Check Network Status Checks the status of your network every set amount of time.

Timeouts Before Failure

the Data Port and then click the Get Settings button to retrieve the other ports from the server.

Click to reset the ports to their default values.

The number of times VIGIL Client will attempt to connect to a Server before marking the Server as offline.

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Live Overlay

Enables live overlay features from an installed capture card to be used. Select the input number

Use Live Overlay

From Card Capture

Card

Input Number Select the input number for the live overlay from the drop-down menu.

from the drop-down menu.

Note: For this feature to function properly Live Overlay must be enabled in the Settings | Hardware section and the capture card drivers must be installed.

Poll Server Data

Enable Polling of Server Alarms and Live POS/ATM Data from the DVR Server. The frequency of polling can also be configured.

5.2 DVR Settings

To access a remote server’s DVR settings, VIGIL Client must be connected to the server with administrative privileges. Select a server from the list and click Connect. If the default user does not have administrative privileges, use Connect As to login as an administrator.

DVR Recorder Tab

From this window, cameras can be set to start or stop recording, the server can be rebooted or updated, and basic information about the operating performance of the DVR is displayed.

Start Starts recording on the currently selected camera(s).

Stop Stops recording on the currently selected camera(s).

Reboot Restarts the server. Warning: This action will restart the server and take it temporarily offline.

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3xLOGIC’s

Sequence

window which turns on/off the camera sequencing on

connected analog monitors.

Uploads and applies an update file on the server. Select the .VGL update file and the update

Warning

Opens the Hardware Information window which provides some basic information about the Capture

VIGIL

Camera information is displayed in the main portion of the

show the status of

Along with the status icons, camera settings are also

displayed. The camera recording frame rate, the recording

resolution, recording mode and compression quality are

At the bottom of the window, DVR information such as running time, number of Client Connections, current

Oldest / Newest Footage Dates are displayed.

Shows the time when the

Shows the CPU usage on the DVR.

Shows the amount of client connections to the DVR.

The total memory usage on the DVR.

Shows the date and time of the oldest/newest footage stored on the DVR.

The sequences must be configured on the

This action will restart the server and take it temporarily offline.

recording.

Camera is currently stopped and not recording.

Opens the Sequence

Note:

Server.

Update

Hardware

window. Three status icons are used to each camera:

listed.

process will begin.

Card installed in the

CPU and Memory usage and

System running

since

Server.

Camera is currently

Camera is disabled.

VIGIL Server was last rebooted.

CPU

Connections

Mem

Oldest Footage/ Newest Footage

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Picture Quality Tab

The recording quality of each camera can be adjusted on this tab.

Simple Settings Tab

Adjust the camera recording quality to preset values: Low (20), Medium (40), High (60) and Super-High (80).

Advanced Settings Tab

Adjust the camera recording quality between 20 and 90. This is for fine-tuning the camera recording quality.

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Camera Names Tab

Adjusts the U and V color difference signals used in YUV color format for the video footage.

The Camera Names tab allows the ability to change the name of each camera.

To change the name of a camera, type in the new name beside the camera number and click either Apply or

OK.

Camera Settings Tab

The Camera Settings tab provides advanced configuration of camera parameters, recording mode and rates, and recording CODECs.

Camera Select a camera to configure.

Default Camera Settings Set the currently selected camera back to default settings.

Default All Cameras Set all cameras back to default settings.

Camera Settings Sub-Tab

Brightness Adjusts the brightness of the video footage.

Sharpness Adjusts the sharpness of the video footage

Contrast Adjusts the contrast of the video footage.

Hue Adjusts the hue of the video footage.

Saturation U/

Saturation V

Noise Reduction

Note that not all cameras use a YUV color format, in which case, adjusting the Saturation U slider will adjust the color saturation while the Saturation V slider will have no effect.

Reduces video noise on grainy video images. Warning: If this value it is set too high it may have detrimental effects.

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Recording Mode Sub-Tab

The Recording Mode Sub Tab allows for the Recording Speed of the Camera and the Recording Mode to be configured. There are four Recording Mode options encompassing a full range of recording possibilities. These modes are accessible by selecting the appropriate option from the Recording Mode drop-down menu.

Opens the Recording Speed window. The recording speed can be set individually for Constant, Motion and Alarm Recording Mode. Use the drop-down menu to select the desired number

Set Speeds

of frames per second (fps). Note: Network cameras will often record and play back at a slower rate than what was set in the Recording Speed window, depending on the bandwidth and camera.

Constant Always recording, 24 hours 7 days a week.

Motion

Records only when motion is detected. Full configuration over motion area, amount of motion, size of motion and post motion recording time makes this a very versatile recording mode.

Post Motion Record

Trigger Blocks

Motion Sensitivity

Reset to Default Resets the motion settings back to their default values.

The length of time a camera continues to record before and after motion or an alarm is detected.

The number of motion zones necessary to trigger the motion detector. The recommended value is 1.

Controls the sensitivity of the motion detection. High sensitivity will detect a large amount of motion; less sensitivity will detect a smaller amount of motion.

Alarm Only

Records in alarm mode when any alarm is detected. The alarms can be of any type including Video Analytics, Video Motion, Digital Input and POS/ATM alarms.

Schedule

Records based on a schedule. The easy to use graphical interface provides a full overview of a week’s schedule in 15-minute intervals. This mode offers full control over recording times and any combination of constant or motion controlled recording modes.

Mode drop-down menu, the Schedule window will appear. To edit an existing schedule click the … button to open the Schedule window. To modify a schedule, click the appropriate recording mode button (Const or Motion) and then click-and-drag across a time slot. Areas that are blank (no color) have no recording modes defined for that time and will not record any footage.

If Schedule is selected from the Recording

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Note: The smallest time interval that can be used is a 15 minute period.

Const Sets or changes the section to Constant recording mode; these time periods are colored green.

Motion Sets or changes section to Motion recording mode; these time periods are colored blue.

HZoom+/-

VZoom+/- Expands and contracts the schedule vertically.

Move a time

period

Copy a time

period

Change record

mode

Change the

start/end time

Importing from

another camera

Viewing start and

end times of a

section

Deleting a time

period

Expands and contracts the schedule horizontally; this allows for better precision in setting time periods.

Click and hold the Shift key, then click-and-drag the section.

Click and hold the Ctrl key, then click-and-drag the section.

Click a section of the schedule, and then click the appropriate button (Const or Motion) to change the recording mode for that section.

Select the section by clicking on it and then click-and-drag the right or left edge of the section.

Select the camera from the Import From Camera drop-down menu, and then click Import. This will overwrite the current schedule.

Select the section by clicking on it. The start and end times of the section are displayed near the bottom left corner of the Schedule window. Hover the mouse over any part of the section to display the time.

To select a section, click on it and then click Delete.

Deleting a

schedule

Apply Schedule To

All Cameras

Click the Clear All button to delete the entire schedule.

When marked, this checkbox will apply the created schedule to all cameras that have been set to

Schedule recording mode.

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CODEC Settings Tab

The CODEC Settings tab allows advanced configuration of the recording CODEC used for storing video footage.

Normally, two video encoding CODECs are available for recording video footage: AZTECH and MPEG4, however some models support Hardware CODECs, which have slightly different customization options.

AZTECH CODEC Settings

The AZTECH CODEC is the default CODEC for most systems. To switch the recording CODEC to AZTECH, select the AZTECH option from the CODEC drop-down menu.

Space Saving

Mode (AZTECH)

Enabled

Sensitivity

Noise Adaptive

Detect Using

Grayscale/ Color

Use B Frame

Enables advanced compression technology to decrease the file size of recorded footage.

Note: This is a CPU intensive setting.

Adjusts the threshold used by the CODEC to identify areas of change between frames. The higher the sensitivity, the smaller a change is encoded.

Adjusts the noise threshold used by the comparison algorithm when determining whether a block contains a change. When this value is increased, more noise is allowed in the block without triggering change for that block. This feature does not decrease noise in an image.

Determines whether grayscale or color will be used to detect changes. Note: Color detection is a CPU intensive setting.

Uses bi-directional frames to decrease the file size of recorded footage. Note: This setting is extremely CPU and Memory intensive.

MPEG4 CODEC Settings To switch the recording CODEC to MPEG4, select the MPEG4 option from the CODEC drop-down menu.

Key-frame Rates

Motion Search

Scope

Quantization

Method

Sets the number of key-frames recorded per second. The higher the value, the greater the data space needed for recording, but the higher the quality of the video.

Changes the size of the regions used to detect motion.

Selects the type of compression. H263 offers higher compression than MPEG4 but requires more CPU usage.

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ME Accuracy

ME Algorithm

Motion Estimation Accuracy includes two options: Full Pixel and Half Pixel. Full Pixel checks for motion comparing differences of full pixels. Half Pixel will check for motion using an interpolation method that detects finer movements. Note: Half Pixel is a CPU intensive setting.

The Motion Estimation Algorithm changes the shape of the area used for motion detection and includes two options: Full Search and Fast Search. Fast Search will save CPU time but Full Search is more accurate.

ME Vectors

Sets the number of vectors tested for motion from 1 to 4. The greater the number, the more CPU processing is required.

Hardware CODEC Settings

Depending on the DVR model, it may use Hardware CODEC recording, which has slightly different customization options. For some types of cards the CODEC used can be changed on the VIGIL Server Settings | Hardware Tab via the Hardware CODEC Dropdown box.

Variable Bit Rate

Constant Bit Rate

Restrict Maximum

Bit Rate

The default setting of Variable Bit Rate allows the encoder to change its recording bit rate automatically as required. This option offers the best combination of file size and visual quality.

Changes a variable bit rate into a constant bit rate. A setting of Constant Bit Rate with a very high bit rate selected will provide the maximum video quality settings, although this is at the expense of storage space.

Sets a hard limit on the maximum quality that can be recorded. Use the slide bar to select the desired maximum bit rate.

Recording Rate / Resolution

In the Recording Rate / Resolution Section, the cameras are grouped into Bank tabs that represent the physical camera banks in the DVR. This allows the user to maximize the capture resolution and recording speeds for each camera bank. When the number of FPS is changed in the Recording Rate / Resolution window, it is applied to all recording modes.

Note: The number of banks and the cameras in each bank is determined by the capture card installed, which cannot be configured. There are many possible layouts of banks and channels per bank. If no capture card is installed (NVR) only the Network Camera tab will be available.

Camera Select a camera number within the current bank tab to change its settings.

Capture

Resolution

Select the desired recording resolution from the drop-down menu.

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Select the desired number of frames per second. Each bank has a set amount of FPS that can be set

Recording Speed

Network Camera

to its cameras. Values will change depending on the recording speeds for other cameras within the same bank.

Network cameras are automatically detected and the analog feed is disabled for that camera number. Network camera speeds are independent of other cameras and do not change the maximum allowable FPS for cameras belonging to the same camera bank.

Settings Tab

The Settings tab provides control over some of the basic behaviour of the DVR server.

Site Name

The name of the Site where VIGIL Server is located. The site name is included when saving still images.

Global Server Settings Tab

When enabled, the DVR starts recording footage as soon as the VIGIL Server program is

Auto-Start Recorder

Network Logging Logs network activity that can be reviewed in the Network Log Analyzer.

Resolve Client Name

A/C Cameras

Watchdog

Limit Search to One

Day

Client Connections Enter the maximum number of simultaneous client connections allowed.

launched. When disabled, the user must manually start the recorder using the controls in the Recorder Controls window.

When enabled, client IP addresses are translated into their computer names for easier recognition.

Enable A/C Cameras to set VIGIL Server to record footage from A/C powered cameras. Disable it to record footage from D/C powered cameras.

When enabled, the watchdog circuit on the video capture card is used to verify that VIGIL Server is responsive. If the software becomes unresponsive, then the watchdog will reboot the DVR

When enabled, the Search window will be limited to performing searches for a single day only.

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Sequence Tab

The Sequence tab configures the camera display sequences for the analog output monitors. Only analog video feeds can be added to a sequence. This is due to hardware limitations on the capture cards.

Monitor Number Select the analog output monitor number for the sequence.

Auto Start

Sequence

Add Add a new camera to the sequence with a specified dwell time.

Edit Modify the dwell time of the selected camera.

Delete Remove the selected camera from the sequence.

Up / Down Moves the selected camera up/down in the sequence.

When enabled, the sequence for the selected analog output monitor is started automatically when VIGIL Server starts.

Auto Logon

When this is checked, a message prompts for a username and password. The username and password entered will be used to log into VIGIL Server automatically when the program is launched.

Data Drive Settings

The Data Drive Settings area displays the data drive information of the DVR.

available/total space of the drive are displayed.

The path of the drive and the

The status of the data drive is indicated by its icon:

Configured drive

Currently recording on this drive

Drive warning

Drive error, contact your system administrator.

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Users Tab

The Users tab allows the configuration of users on the DVR with specific permissions. Each user belongs to a group and each group has a set of permissions.

Users

Click the Users button to access the User configuration options.

Add a User

Edit a User

Changing a

Users Group

Click the Add button and enter a Username, Group and Password in the Add New user window. Select a User from the Drop-Down Menu and click the Edit button. The user’s group or password can be changed, the user’s name cannot.

Select a User from the Drop-Down Menu and check the box beside the Group the User will be a member of.

Note: A User can only belong to one group.

Delete a User

Select a User from the Drop-Down Menu and click the delete button.

Groups

Click the Groups button to access the Group configuration options.

Add a Group Click the Add button and enter a group name in the Add New Group window.

Select a group from the Drop-Down menu and enable the check box beside each permission that

Permissions

Select All / None Enable all permissions or disable all permissions.

Delete a Group Select a Group from the Drop-Down Menu and click the delete button.

the group will have. To disable permissions for the group, un-check the box beside the permission.

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Update Tab

The Update tab controls the VIGIL Update Service on the remote server. This tool can be used to provide software updates to the server alone or host updates for interconnected VIGIL DVR Systems.

A Primary Server provides update files to other systems, but does not receive

Primary

Server

Secondary

Server

Client

update files from other systems and does not automatically apply updates locally. Update files must be manually added to the Updates tab.

A Secondary Server acts as both a client and a server. As a client it receives update files from other Update Servers and applies them locally. As a Server, it provides update files to other systems, both files added manually as well as files it receives from other systems.

A Client receives and applies updates to local software, but does not provide update files to other systems.

Daily

Weekly

Automatically apply

updates

Local Products to

Update

Server

Address /

Port

Backup

Server

Address /

The Update Service connects to the Update Server once per day during the hour specified In This Hour.

The Update Service connects to the Update Server once per week on the day selected from the drop-down menu during the hour specified In This Hour.

When a new version of software is available for one of the products listed in the Local Products to Update section, it is automatically applied. Note: When this feature is enabled, the system will restart itself, apply the update, and restart itself again.

The products listed here will be updated when a new update is available. If a product is installed, but not listed, it will not be updated.

Port

The DNS name or IP Address and port for the main server the update service will check for update files.

The DNS name or IP Address and port of the backup server to check for update files. The backup server will be checked if the connection to the main update server fails.

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5.3 Remote Register

Opens the Registration window, where you can register software components for the remote server.

To obtain registration information for VIGIL Server, record or export the Serial number listed in the registration window. Send the following information to 3xLOGIC at support@3xlogic.com.

The serial number or serial number export file. Your Name, Company Name and Contact Information. Details of the modules you wish to purchase.

A representative will contact you to complete the transaction. If you receive a Registration file, use the import feature to import the registration information. If you receive registration keys, Select the appropriate module from the Unregistered Modules drop-down list, enter the registration key, and click Register.

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3xLOGIC’s

6 Camera Sidebar

consists of three tabs: Sites,

The standard camera organization is by

Live Viewer

The Cameras Treeview shows all configured and currently enabled cameras on the connected Server.

Double Click

Data (Live). The default view is the

ite, click the

Server site status is indicated by one of these three icons:

Site connected with administrator privileges.

Site connected without administrator privileges.

Options:

Connect to the site with the configured username and

Enter a username and password to connect to the

Reload the Information from the Site.

Double Click Display All to open all Cameras on this site in Live View

View Window.

Right Click on a Camera and choose Replay Camera to playback the last

The Camera Sidebar Sites tab.

6.1 Sites Tab

camera can be viewed in the

Groups and POS/ATM

server site. To view cameras listed by s

by double-clicking the camera’s name.

Sites tab. A

Cameras Treeview

Site not connected.

Right-Click on a Site Name for the following

Connect

Connect As…

Refresh

Disconnect Disconnect from the Site.

password.

site.

Display All

Right Click

Windows.

Double Click on a Camera to open it in a Live

two minutes of footage.

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Audio Treeview

The Audio Treeview shows all configured and currently enabled Audio channels on the connected Server.

Double Click

Current

Channel

Sensitivity

Stop Click to Stop playing the current Live Audio Channel.

Double Click on an Audio Channel to Play it Live. Control Volume with the Windows Volume controls.

The currently selected Live Audio channel.

This slider adjusts the audio sensitivity without affecting the sensitivity settings on the connected server.

This level meter indicates the audio level for the currently selected audio channel.

Relays Treeview

The Relays Treeview shows all configured Relays on the connected Server and allows for them to be quickly toggled on or off.

The current status of the Relay is indicated by the following icons:

The Relay is Toggled On.

The Relay is Toggled Off.

Double Click the Refresh option to poll the current state of the

Refresh

Relays from the DVR Server. Client does not actively poll for relay state as that would be prohibative on bandwidth.

V-POS Treeview

The V-POS Treeview will be available when V-POS is installed on the DVR Server. Details of each option will be discussed in Section 8 - V-POS Treeview Configuration.

Opens the POS/ATM Exceptions window, where POS/ATM

Exceptions

Events

Settings

Reports

Exceptions can be created, edited, deleted, imported, exported or manually run.

Opens the POS/ATM Exception Events window, where users can view, acknowledge, or playback POS/ATM exception alerts.

Opens the Settings window, where V-POS settings can be configured.

Opens the Reports window, where manual or predefined queries can be run.

Quick Search

Opens the Quick Search window, where transactions can be searched for by receipt number, IDX line number or Event ID number.

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Chat Treeview

VIGIL Server and Client include a chat feature to speak or write back and forth between VIGIL Clients connected to VIGIL Servers. The Chat session is initiated by the VIGIL Client only and can be used to communicate via voice or text chat. Double click on Chat in the Treeview to initiate a chat session with the selected Server.

Note: For voice chat to be available and function correctly, audio settings for Chat must be configured correctly in the VIGIL Server Settings window (see the VIGIL Server Users Guide for more information).

Check Hands Free for VIGIL Chat to automatically detect the volume level and only send voice when

Hands Free

Talk

Voice Detection

Graphs

Send Text Sends a typed message. Type text into the textbox and click Send Text.

Sensitivity

sound reaches a specific volume. Uncheck Hands Free to use the Talk button to manually start and stop sending voice data.

When Hands Free is unchecked, click Talk to send voice data. Unclick Talk to stop sending voice data.

The voice detection graphs provide a visualization of voice data detected in the chat session.

Use the slide bar to adjust the chat audio sensitivity. To the left is less sensitive, to the right is more sensitive. Note: Use the down button to expand the Controls section.

Server Alarms Treeview

Double Click on the Server Alarms Treeview item to open the Alarms window for the selected server. Server Alarm Polling must be enabled for this option to work.

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POS/ATM Live Treeview

Double Click on the POS/ATM Live Treeview item to open the POS/ATM Data (Live) window for the selected store.

Site

Name

Filter

The POS/ATM Data (Live) window presents Data in tabular form with these columns:

• Qty. – The quantity of the item purchased.

• Item – The item purchased.

• Amount – The price of the item purchased.

• Code – The transaction code identifies the type of transaction.

• Reg # – The cash register number.

• Cashier – The cashier currently logged into the data terminal.

• Receipt # – The receipt number of the current receipt.

• Timestamp – The time at which the Point of Sale event occurred.

• Idx – A unique identifier to quickly identify and find POS/ATM data line items.

The column headers are all able to be resized as well as moved around within the window. Simply drag and move the column header to the desired location. The column locations can be reset by right-clicking in the Live POS/ATM Data window and selecting Reset Column Order.

Note: Some types of data terminals do not support all of the columns that are available.

There are four options available when the POS/ATM Data (Live) window is right-clicked:

The Site Name is listed in the Title of the window in [ ].

Enter a register number to filter from the POS/ATM data, or leave the entry blank to view data from all data terminals.

Copy Line Copies the selected data record to the Windows clipboard.

Opens the Select Destination window where an export destination is selected. After making a selection, the POS/ATM Export Settings window

Export All Records

Print All Records Prints the live POS/ATM Data to the default printer.

Reset Column Order Resets the order of the POS/ATM Data columns if they have been rearranged.

opens. Select the time periods to export or select Export All to export all Data records. Once complete, click OK to begin the export process. Click Cancel to exit without exporting.

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