3M M1700SS User Guide
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Document #19-268 Rev AM
1
The information in this document is subject to change without notice. No part of this document may be reproduced or transmitted
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product designs, as a result, product specifications may be subject to change without notification.
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concentration values (“MCVs”) in EU RoHS Directive 2011/65/EU, unless the substance is in an application that is exempt
under EU RoHS. The MCVs are by weight in homogeneous materials. This information represents 3M's knowledge and belief,
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NOTICE: Given the variety of factors that can affect the use and performance of a 3M Touch Systems, Inc. Product (the
“Product”), including that solid state equipment has operation characteristics different from electromechanical equipment, some
of which factors are uniquely within User’s knowledge and control, it is essential that User evaluate the 3M Touch Systems, Inc.
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exclusive remedy, will be, at 3M Touch Systems, Inc. option, to repair or replace that Product quantity or software media or to
refund its purchase price. 3M Touch Systems, Inc. has no obligation under 3M Touch Systems, Inc. warranty for any Product,
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© 2003--2009 3M All rights reserved.
Document Title: 3M
Document Number: 19-268, Version AM
3M, the 3M logo, MicroTouch, and the MicroTouch logo are either registered trademarks or trademarks of 3M in the United
States and/or other countries.
Windows and/or other Microsoft products referenced herein are either registered trademarks or trademarks of Microsoft
Corporation in the U.S. and/or other countries.
All other trademarks are the property of their respective owners.
TM
MicroTouchTM Display M1700SS User Guide
Document #19-268 Rev AM
3M™ MicroTouch™ Display M1700SS User Guide 3
Contents
Overview
Important Safety Information .................................................................................... 5
Intended Use ....................................................................................................... 5
Service and Repair Indicators ................................................................................... 8
3M Touch Systems Support Services ....................................................................... 8
Contact 3M Touch Systems .................................... Error! Bookmark not defined.
Chapter 1 Introduction to Flat Panel Displays
Native Video Resolution on a Flat Panel Display ................................................... 10
Options for Using Other Video Resolutions .................................................... 10
Chapter 2 Setting Up Your M1700SS Display
System Requirements .............................................................................................. 11
Unpacking Your M1700SS Display ........................................................................ 12
Alternative Mounting Options ................................................................................ 12
M1700SS Display Wall-Mount Locking Mechanism ............................................. 15
Countertop Base Mounting Option ......................................................................... 16
Access to the Video Controls .................................................................................. 16
Adjusting the Viewing Angle .................................................................................. 16
Installing the Video Card and Video Driver ........................................................... 17
Supported Video Display Modes and Refresh Rates ....................................... 17
Configuring the Display Settings ............................................................................ 18
Using the Standard Controls for the Video Card .............................................. 18
Multimedia Features................................................................................................ 19
Optional Card Reader Bracket ................................................................................ 19
Supported Magnetic Stripe Readers ........................................................................ 20
Connecting the Display ........................................................................................... 20
Testing the M1700SS Display ................................................................................ 22
Installing Touch Software ....................................................................................... 23
Chapter 3 Video Display Options
Adjusting the M1700SS Video Display .................................................................. 25
Lock Out Feature .............................................................................................. 28
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Chapter 4 Maintenance and Troubleshooting
Maintaining Your Touch Display ........................................................................... 29
Touch Sensor Care and Cleaning ............................................................................ 29
Monitor Installation Problems................................................................................. 30
Troubleshooting the Touch Sensor ......................................................................... 31
Power Management ................................................................................................. 31
M1700SS Display Regulatory Agency Approvals .................................................. 32
FCC Warning .................................................................................................... 32
CE Conformity for Europe ...................................................................................... 33
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3M™ MicroTouch™ Display M1700SS User Guide 5
Overview
Welcome to the world of 3M Touch Systems, Inc. — a world where using a computer is
as simple as touching the screen. This guide describes how to set up your 3M
MicroTouchTM Display M1700SS.
This document assumes you have basic computer skills. You should know how to use
the mouse and keyboard, choose commands from menus, open and run application
programs, and save files.
3M Touch Systems, Inc. is committed to being a premier supplier in touch systems
throughout the world. As a 3M Touch Systems, Inc. customer, you are aware that we
have strong internal programs that meet or exceed environmental regulations of our
customers and the regions in which we conduct business.
Important Safety Information
Read and understand all safety information before using this product. Follow all
instructions marked on the product and described in this document. Pay close attention
to the following installation warnings and safety precautions.
Intended Use
The M1700SS Display was designed for touch input and tested to replace an existing
display. These displays are intended for indoor use only and are not designed for use
in hazardous locations.
TM
Explanation of Signal Word Consequences
DANGER: Indicates a potentially hazardous situation, which, if not avoided,
will result in death or serious injury and/or property damage.
WARNING: Indicates a potentially hazardous situation, which, if not avoided,
could result in death or serious injury and/or property damage.
CAUTION: Indicates a potentially hazardous situation, which, if not avoided,
may result in minor or moderate injury and/or property damage.
CAUTION: Indicates a potentially hazardous situation, which, if not avoided, may
result in property damage.
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DANGER
To avoid the risk of fire and/or explosion which will result in serious injury or
death:
Do not install or use this product in a hazardous location.
WARNING
To avoid the risk of fire which could result in serious injury or death:
Do not remove the cover or back of the display.
To avoid the risk of electric shock which could result in serious injury or death:
• This device must be operated with the original power supply, part numbers
• HJC - HASU05F
• AC Adapter – STD1204
• Li Shin – 0217B1250
• Do not use a damaged power supply.
• Do not use a power cord that is frayed or otherwise damaged.
CAUTION
To avoid the risk of electric shock which may result in minor or moderate
injury:
• The socket-outlet should be installed near the equipment and should be easily
accessible.
• Use a power cable that is properly grounded. Always use the appropriate AC cord
certified for the individual country. Some examples are listed below:
USA UL
Switzerland SEV
Canada CSA
Britain BASE/BS
Germany VDE
Japan Electric Appliance Control Act
• Do not service the display.
• There are no user serviceable parts inside.
• Refer all servicing to qualified service personnel.
• The backlight inverter output is at high voltage.
• Do not use non-conforming replacement parts.
• Do not place wet or damp objects on the display.
• Do not expose the display to rain or other sources of water, steam, or moisture.
• Do not place foreign objects on the display or its cables.
• Do not remove the cover or back of the display.
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To avoid the risk of minor or moderate personal injury or damage to the
monitor:
• Never wall-mount the display without the locking mechanism in place.
• Use an anchoring system appropriate for the weight of the product.
• Consult a construction professional before attempting to hang the unit on the
wall.
To avoid the risk of glass breakage which may result in minor or moderate
injury:
• Handle the display with care to avoid breaking the touch sensor. The display
contains glass parts. Dropping the display may cause the glass parts to break.
• Do not place foreign objects on the display.
CAUTION
To avoid the potentially hazardous situations associated with the use of isopropyl
alcohol which may result in minor or moderate injury or property damage:
• Follow all instructions and recommendations in the manufacturer's Material Safety
Data Sheet and product label.
To avoid possible environmental contamination which may result in minor or
moderate injury:
• The lamp(s) inside this product contain mercury (Hg) and must be recycled or
disposed of in accordance with local, state, or federal laws. Check your individual
state's requirements to see if specific recycling requirements exist for mercurycontaining products or other electronic products. Refer to
http://www.nema.org/lamprecycle/
or call 3M Touch Systems 1-866-407-6666 for
further information.
•
Dispose of the flat panel display according to applicable governmental regulations
.
Important Notes:
• Plug power cord into appropriate power source.
• Plug power cord into a grounded receptacle.
• When unplugging power supply cord, pull on plug not cord.
• Do not connect or disconnect this product during an electrical storm.
• Install the display in a well-ventilated area. Always maintain adequate ventilation to
protect the display from overheating and to ensure reliable and continued operation.
• Do not expose this display to heat. Passive heat may cause damage to the case and
other parts.
• Do not install this display in areas where extreme vibrations may be generated. For
example, nearby manufacturing equipment may produce strong vibrations. The
vibrations may cause the display to exhibit picture discoloration or poor video
quality.
• Product weight varies from 18 to 24 pounds depending on the packaging, use caution
when lifting.
• Ensure that metal does not contact the touch sensor.
• To avoid ergonomic concerns:
Do not install the display in a manner or location with awkward accessibility.
Extended use may result in muscle, tendon, or fixed posture strains. It is
recommended you take periodic breaks from continuous use.
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Service and Repair Indicators
Do not attempt to service this unit yourself. Removing the display cover may expose you
to dangerous voltage or other risks and will void the warranty.
WARNING
To avoid the risk of fire which could result in serious injury or death:
Do not remove the cover or back of the display.
CAUTION
To avoid the risk of electric shock which may result in minor or moderate
injury:
• Do not service the display.
• There are no user serviceable parts inside.
• Refer all servicing to qualified service personnel.
• Do not remove the cover or back of the display.
Unplug the display from the power outlet and refer servicing to qualified service
personnel in the event that:
• Liquid is spilled into the product or the product is exposed to rain or water.
• The product does not operate properly when operating instructions are followed.
• The product has been dropped or the case has been damaged.
• The product shows a distinct change in performance, indicating a need for service.
• The power cable or plug is damaged or frayed.
3M Touch Systems Support Services
3M Touch Systems, Inc. provides extensive support services through our website and
technical support organization. Visit the 3M Touch Systems website at
http://www.3m.com/touch
regularly updated technical documentation on 3M Touch Systems products, and learn
more about our company.
Whenever you contact Technical Support, please provide the following information:
•
Touch display size, part number and serial number
•
Current driver version
•
Operating system used
•
Information on additional peripherals
Technical Support is available Monday through Friday 8:30 a.m. to 5:30 p.m. with
limited call back service after 5:30 p.m. until 8:00 p.m. US Eastern Standard Time – 9
a.m. to 5 p.m. throughout Europe.
You can contact 3M Touch Systems, Inc. Technical Support (US only -- Eastern
Standard Time) by calling the hot line, sending email or a fax.
•
Technical Support Hot Line: 978-659-9200
•
Technical Support Fax: 978-659-9400
•
Toll Free: 1-866-407-6666 (Option 3)
•
Email: US-TS-techsupport@mmm.com
, where you can download touch software and drivers, obtain
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3M™ MicroTouch™ Display M1700SS User Guide 9
CHAPTER 1
Introduction to Flat Panel Displays
The 3M Touch Systems offers the 3MTM MicroTouchTM M1700SS Display for desktop
and countertop applications with built-in multimedia options. The display is available
with 3M Touch System’s surface capacitive touch sensor. Surface capacitive is the
touch sensor of choice for public access applications requiring high levels of durability
and reliable performance 24 hours a day, 7 days a week.
Figure 1. The M1700SS Display Monitor
The new M1700SS Display features an innovative design adjustable to approximately
90 off the vertical to accommodate different counter and user heights, a positive locking
mechanism, a touch sensor interface, several mounting options, and built-in cable
management.
The M1700SS Display also features a space saving design, high resolution, low
radiation, and low power consumption. These qualities make the M1700SS Display
ideal for applications that require superior color, resolution, and clarity.
The M1700SS Display is a 17" diagonal sensor size using active-matrix thin-film
transistor (AM-TFT) liquid crystal display technology. The M1700SS Display supports
a full-screen resolution of 1280 x 1024.
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Note: The M1700SS Display has a power LED as well as four buttons for using the
on-screen menu and adjusting the video display. Refer to Chapter 3 for more
information on these controls.
Native Video Resolution on a Flat Panel Display
Flat panel displays, unlike CRTs, are optimized to run at one resolution. A flat panel
display has discrete points that determine the exact location of a pixel. Each flat panel
display has an exact number of pixels associated with it. There is a one-to-one mapping
between the number of pixels and the video resolution.
A flat panel display should be used at the resolution dictated by the number of pixels on
the panel for optimum performance. For example, the M1700SS Display has 1280 pixels
across the screen and 1024 lines of pixels down the screen and can accurately display
this resolution at full screen.
Options for Using Other Video Resolutions
The M1700SS Display supports all standard resolutions up to their respective native
resolution for display setup. Refer to Table 1 for additional details. Many video cards
initially display a screen image at the SVGA or VGA resolution. By supporting these
resolutions, the monitor can display the desktop controls that let you change to the
optimal resolution of 1280 x 1024.
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CHAPTER 2
Setting Up Your M1700SS Display
This chapter describes how to set up and integrate your 3M
Display into a touch application system. You need to complete the following tasks:
• Unpack the components
• Connect the video and power cables to your computer
• Power on the display and test your setup
• Install the touch software then connect the touch sensor cable
• Calibrate the touch sensor
System Requirements
The M1700SS Display requires a personal computer (PC). This display will not work
with Apple Macintosh computers.
The requirements for your PC are as follows:
• Your PC must have an available RS-232 serial communication (COM) port or USB
port. You connect the touch sensor to this port.
• Your PC must have a video card and video driver already installed for the display. If
you need to install a video card or a video driver, refer to your computer
documentation for instructions.
• Your PC must have a unique interrupt request (IRQ) available to the touch sensor
COM port. The touch sensor cannot share an IRQ with another device.
TM
MicroTouchTM M1700SS
When choosing your workspace, select a sturdy, level surface. Also, make sure you can
easily access the back of the display and the computer. Easy access helps ensure a
smooth setup of the M1700SS Display.
Note: Before setting up your M1700SS Display, refer to the Important Safety
Information section at the beginning of this document.
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