contained in this document before using this product.
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2 3M™ Multi-Touch Chassis Display User Guide
The information in this document is subject to change without notice. No part of this document may be reproduced
or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written
permission of 3M Touch Systems, Inc. 3M may have patents or pending patent applications, trademarks, copyrights,
or other intellectual property rights covering subject matter in this document. The furnishing of this document does
not give you license to these patents, trademarks, copyrights, or other intellectual property except as expressly
provided in any written license agreement from 3M Touch Systems, Inc.
The information provided in this document is intended as a guide only. For the latest detailed engineering
specifications, please contact your 3M Touch Systems, Inc. Application Engineer. 3M Touch Systems, Inc. is
committed to continually improving product designs, as a result, product specifications may be subject to change
without notification.
"RoHS 2011/65/EU" means that the product or part does not contain any of the substances in excess of the
maximum concentration values (“MCVs”) in EU RoHS Directive 2011/65/EU, unless the substance is in an
application that is exempt under EU RoHS. The MCVs are by weight in homogeneous materials. This information
represents 3M's knowledge and belief, which may be based in whole or in part on information provided by third
party suppliers to 3M.
NOTICE: Given the variety of factors that can affect the use and performance of a 3M Touch Systems, Inc. Product
(the “Product”), including that solid state equipment has operation characteristics different from electromechanical
equipment, some of which factors are uniquely within User’s knowledge and control, it is essential that User evaluate
the 3M Touch Systems, Inc. Product and software to determine whether it is suitable for User’s particular purpose
and suitable for User’s method of application. 3M Touch Systems, Inc. statements, engineering/technical
information, and recommendations are provided for User’s convenience, but their accuracy or completeness is not
warranted. 3M Touch Systems, Inc. products and software are not specifically designed for use in medical devices as
defined by United States federal law. 3M Touch Systems, Inc. products and software should not be used in such
applications without 3M Touch Systems, Inc. express written consent. User should contact its sales representative if
User’s opportunity involves a medical device application.
IMPORTANT NOTICE TO PURCHASER: Specifications are subject to change without notice. These 3M Touch Systems,
Inc. Products and software are warranted to meet their published specifications from the date of shipment and for the period
stated in the specification. 3M Touch Systems, Inc. makes no additional warranties, express or implied, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. User is responsible for determining
whether the 3M Touch Systems, Inc. Products and software are fit for User’s particular purpose and suitable for its method of
production, including intellectual property liability for User's application. If the Product, software or software media is proven
not to have met 3M Touch Systems, Inc. warranty, then 3M Touch Systems, Inc. sole obligation and User’s and Purchaser’s
exclusive remedy, will be, at 3M Touch Systems, Inc. option, to repair or replace that Product quantity or software media or to
refund its purchase price. 3M Touch Systems, Inc. has no obligation under 3M Touch Systems, Inc. warranty for any Product,
software or software media that has been modified or damaged through misuse, accident, neglect, or subsequent manufacturing
operations or assemblies by anyone other than 3M Touch Systems, Inc. 3M Touch Systems, Inc. shall not be liable in any
action against it in any way related to the Products or software for any loss or damages, whether non-specified direct,
indirect, special, incidental or consequential (including downtime, loss of profits or goodwill) regardless of the legal theory
asserted.
3M, the 3M logo, MicroTouch, and the MicroTouch logo are either registered trademarks or trademarks of 3M in the United
States and/or other countries.
Windows and/or other Microsoft products referenced herein are either registered trademarks or trademarks of Microsoft
Corporation in the U.S. and/or other countries.
Linux is a registered trademark of Linus Torvalds in the U.S. and/or other countries
All other trademarks are the property of their respective owners.
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3M™ Multi-Touch Chassis Display User Guide 5
Introduction
Overview
Congratulations on the purchase of your 3M™ Touch Systems Multi-Touch Chassis
Display. This guide describes how to set up your 3M™ Multi-Touch Chassis Display.
The 3M Touch Systems product line of chassis displays deliver true multi-touch
functionality in a versatile form factor. Perfect for interactive digital signage, interactive
tables and kiosk solutions, the 3M Multi-Touch Chassis provides system architects with
a high performance, easy to integrate professional display to enable innovative multitouch solutions.
The combination of 3M’s Projected Capacitive Technology (3M PCT) delivering fast,
accurate and precise multi-touch response, with a top-of-the-line full high definition LED
display, creates an immersive user experience for your next generation interactive
applications.
The design of the projected capacitive sensor has more than 6,000 touch sensing points
in close proximity, making it precise and extremely accurate across the entire touch
screen. The 3M PCT's durable chemically strengthened glass surface has unique antistiction properties that greatly reduces surface friction and allows users’ fingers to glide
effortlessly across the display for easy gesture functions.
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6 3M™ Multi-Touch Chassis Display User Guide
Important Safety Information
Read and understand all safety information before using this product. Follow all
instructions marked on the product and described in this document. Pay close attention to
the following installation warnings and safety precautions.
Intended Use
The 3M Touch Systems Multi-Touch Chassis Display was designed for touch input and
tested to replace an existing display. These displays are intended for indoor use only
and are not designed for use in hazardous locations.
Explanation of Signal Word Consequences
DANGER: Indicates a potentially hazardous situation, which, if not avoided, will
result in death or serious injury and/or property damage.
WARNING: Indicates a potentially hazardous situation, which, if not avoided,
could result in death or serious injury and/or property damage.
CAUTION: Indicates a potentially hazardous situation, which, if not avoided, may
result in minor or moderate injury and/or property damage.
NOTICE: Indicates a potentially hazardous situation, which, if not avoided, may result
in property damage.
DANGER
To avoid the risk of fire and/or explosion which will result in serious injury or
death:
• Do not install or use this product in a hazardous location.
WARNING
To avoid the risk of electric shock which could result in serious injury or death:
•Do not remove the cover or back of the display. The power supply AC line should
be avoided.
• Plug power cord into appropriate grounded power source.
• Do not use a power cord that is frayed or otherwise damaged.
• Do not service the display yourself. There are no user serviceable parts inside.
Refer all servicing to qualified service personnel. Any change or modification to
the equipment not expressly approved by the party responsible for compliance
could void your authority to operate such equipment.
• Do not use a damaged display.
• Do not use non-conforming replacement parts.
• Do not place wet or damp objects on the display.
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3M™ Multi-Touch Chassis Display User Guide 7
WARNING
To avoid the risk of electric shock which could result in serious injury or death:
• Do not expose the display to rain or other sources of water, steam, or moisture.
• Do not place foreign objects on the display or its cables.
• Do not remove the cover or back of the display.
• Ensure that connecting the unit to the power source will not overload the power
source.
CAUTION
To avoid the risk of glass breakage which may result in minor or moderate injury:
•To avoid risk of injury when handling the display be aware that the sensor edges
may be sharp.
•Handle the display with care to avoid breaking the touch sensor. The display
contains glass parts. Dropping the display may cause the glass parts to break.
• Ensure mounting screws are tightened fully to prevent instability.
• Do not place foreign objects on the display.
• Do not use a visibly damaged or broken sensor.
• Ensure that mounting the unit will not adversely affect the stability of the end
equipment when installing in free standing equipment or using the VESA mount.
To avoid the potentially hazardous situations associated with the use of alcohol or
other solvents which may result in minor or moderate injury or property damage:
•Follow all instructions and recommendations in the manufacturer's Material Safety
Data Sheet and product label.
•Be sure to follow solvent manufacturer's precautions and directions for use when
using any solvents
•It is important to avoid using any caustic chemicals on the touch sensor.
To avoid possible environmental contamination which may result in minor or
moderate injury:
•
Dispose of the flat panel display according to applicable governmental regulations.
NOTICE
To avoid the risk of potential damage to the display electronics:
•Always use the VESA 200 mm mounting holes when using an arm attachment. Do
not drill additional holes in the unit to mount plates other locations
•Do not use longer screws as they could potentially damage electronics inside the
display.
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8 3M™ Multi-Touch Chassis Display User Guide
Important Notes
•In extreme temperature and humidity situations, you may observe condensation
between the sensor and the display. To minimize this condition, place the unit where
it will be used and allow a 24-hour environmental stabilization period prior to
powering on the display. Any noticeable condensation is temporary and will have no
long term affect on the operation of the display.
•You are cautioned that any change or modification to the equipment not expressly
approved by the party responsible for compliance could void your warranty.
• When unplugging the power supply cord, hold the plug, do not pull by the cord.
• Do not connect or disconnect this product during an electrical storm.
• Remember to take into account that the operating temperature of the installation may
be greater than the room ambient, and consideration should be given to installing the
unit in an environment compatible with the maximum rated operating temperature.
Specifications can be found in the product data sheet on the 3M Touch Systems
website at http://www.3m.com/touch/.
•When installing the unit, ensure that it does not restrict the flow of air to any other
equipment within the installation required for safe operation.
•The 3M Multi-Touch Chassis Display may not function as expected at altitudes
higher than 2000 meters.
•3M Touch Systems recommends vacuuming the fan filter at least every six months or
if a noticeable rise in surface temperature occurs.
•An inherent characteristic of the PCT sensor is a fine grid pattern that may be visible
under certain lighting conditions.
•Install the display in a well-ventilated area. Always maintain adequate ventilation to
protect the display from overheating and to ensure reliable and continued operation.
•Do not expose this display to direct sunlight or heat. Passive heat may cause damage
to the housing and other parts.
•Do not install this display in areas where extreme vibrations may be generated. For
example, nearby manufacturing equipment may produce strong vibrations. The
vibrations may cause the display to exhibit picture discoloration or poor video
quality.
• Ensure the metal enclosure does not contact the touch sensor.
• Be sure to gasket the display to its enclosure properly to prevent damage to the touch
sensor. Refer to the 3M Multi-Touch PCT2000PX System Integration Guide (TSD-
39954) for more information.
•To avoid ergonomic concerns:
Do not install the display in a manner or location with awkward accessibility.
Extended use may result in muscle, tendon, or fixed posture strains. It is
recommended you take periodic breaks from continuous use.
• The 3M touch controllers mentioned in this document are USB compatible full speed
devices.
•3M does not warrant that we are USB compliant pursuant to USB specifications.
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3M™ Multi-Touch Chassis Display User Guide 9
Service and Repair Indicators
Do not attempt to service this unit yourself. Removing the display cover may expose you
to dangerous voltages or other risks. Unplug the display from the power outlet and refer
servicing to qualified service personnel in the event that:
• Liquid is spilled into the product or the product is exposed to rain or water.
• The product does not operate properly when the operating instructions are followed.
• The product has been dropped or the metal case has been damaged.
• The product exhibits a distinct change in performance, indicating a need for service.
• The power cable or plug is damaged or frayed.
Touch Sensor Care and Cleaning
The touch sensor requires very little maintenance. 3M Touch Systems recommends that
you periodically clean the glass touch sensor surface. Be sure to turn off your display
before cleaning.
Typically, an isopropyl alcohol and water solution ratio of 50:50 is the best cleaning
agent for your touch sensor.
CAUTION
To avoid the potentially hazardous situations associated with the use of alcohol
or other solvents which may result in minor or moderate injury or property
damage:
• Follow all instructions and recommendations in the manufacturer's Material Safety
Data Sheet and product label.
• Be sure to follow solvent manufacturer's precautions and directions for use when
using any solvents
• It is important to avoid using any caustic chemicals on the touch sensor.
• Apply the cleaner with a soft, lint-free cloth. Avoid using gritty cloths.
• Always dampen the cloth and then clean the sensor. Be sure to spray the cleaning
liquid onto the cloth, not the sensor, so that drips do not seep inside the display or
stain the bezel.
3M Touch Systems Support Services
3M Touch Systems, Inc. provides extensive support services through our website and
technical support organization. Visit the 3M Touch Systems website at
http://www.3m.com/touch/, where you can download MT 7 software and drivers, obtain
regularly updated technical documentation on 3M Touch Systems products, and learn
more about our company.
Whenever you contact Technical Support, please provide the following information:
•Touch display size, part number and serial number
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10 3M™ Multi-Touch Chassis Display User Guide
• Current driver version
• Operating system used
• Information on additional peripherals
Technical Support is available Monday through Friday 8:30 a.m. to 5:30 p.m. with
limited call back service after 5:30 p.m. until 8:00 p.m. US Eastern Standard Time – 9
a.m. to 5 p.m. throughout Europe.
You can contact 3M Touch Systems, Inc. Technical Support (US only -- Eastern
Standard Time) by calling the hot line, sending email or a fax.
• Technical Support Hot Line: 978-659-9200
• Technical Support Fax: 978-659-9400
• Toll Free: 1-866-407-6666 (Option 3)
• Email: US-TS-techsupport@mmm.com
Contact 3M Touch Systems
Contact information for all offices can be found on our website at:
http://www.3m.com/touch/
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3M™ Multi-Touch Chassis Display User Guide 11
CHAPTER 1
Setting Up Your Multi-Touch Chassis Display
This chapter describes how to set up your 3M Touch Systems Multi-Touch Chassis
Display. You need to complete the following tasks:
• Unpack the components
• Connect the video cable, touch display cables, and power cable
• Power on the display and test your setup
• If you are not running Windows® 7 (or Tablet PC), install MT7 software from the
enclosed CD.
System Requirements
The Multi-Touch Chassis Display requires a personal computer (PC). The requirements
for your PC are as follows:
•Your PC must have an available USB or RS-232 serial communication (COM) port.
You connect the touch sensor cable to this communications port.
•Your PC must have a video card and video driver already installed for the display. If
you need to install a video card or a video driver, refer to your computer
documentation for instructions.
Note: Before setting up your Multi-Touch Chassis Display, refer to the “Important
Safety Information” section at the beginning of this document.
Unpacking Your Touch Display
Carefully unpack the carton and inspect the contents. Your Multi-Touch Chassis Display
includes the following cables and accessories:
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12 3M™ Multi-Touch Chassis Display User Guide
•Use the cables supplied -- do not substitute different cables.
Cables Included with Your Multi-Touch Chassis Display
USB Cable
VGA Cable
US Power Cable
9-pin RS-232 serial cable
DVI Cable
HDMI Cable
EU power cable (optional)
Audio Cable
UK power cable (optional)
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3M™ Multi-Touch Chassis Display User Guide 13
Connecting the Touch Display
Note: You are cautioned that any change or modification to the equipment not expressly
approved by the party responsible for compliance could void your warranty.
To connect the Multi-Touch Chassis Display:
1. Turn off your computer. You should always turn off the computer before connecting
or disconnecting a device.
On/Off AC Input USB Serial Serial Display HDMI DVI VGA Audio
touch touch Out & In Port In & Out
2. Select either the DVI or VGA or HDMI cable. Connect one end of the video cable to
the video connector on the display. Connect the other end to the video card in your
computer.
3. Connect one end of the touch sensor cable (either USB or serial) to the LCD.
Connect the other end to an available port on your computer.
Note: Do not connect both USB and serial cables to the display. Choose one or the
other.
4. Connect the power cable to an appropriate grounded power source.
Multimedia Features
The C3266PW Multi-Touch Display comes with speakers built into the back of the
display housing and includes audio cables. These cables can be connected underneath the
display.
Testing the Multi-Touch Chassis Display
Note: The Multi-Touch Chassis Display has a power status light and video controls
located on the side of the display.
Before testing your touch display, make sure all cables are connected properly. Be sure
to tighten all cable screws. After connection, turn on the power switch located on the
back of the display.
To test that the display is working properly:
1. Turn on your computer.
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14 3M™ Multi-Touch Chassis Display User Guide
2. Make sure the video image is displayed. If it is not, check the LED to ensure that the
display is not in power save mode (amber)
3. Make sure the video image is centered within the screen area. Use the display
controls to adjust the image, if necessary.
You can adjust the horizontal and vertical position, contrast, and brightness to better suit
your video card and your personal preference. For additional details, refer to the
Adjusting the Video Display later in this chapter.
Mounting the Multi-Touch Chassis Display
The Multi-Touch Chassis Display is designed to fit any type of enclosure. All 3M Touch
Systems chassis displays are encased in rugged metal instead of plastic, making them
easy to integrate.
CAUTION
To avoid the risk of glass breakage which may result in minor or moderate injury:
To avoid risk of injury when handling the display be aware that the sensor edges may
be sharp.
The Multi-Touch Chassis Display includes a hardware accessory kit for mounting the
unit into an enclosure. The hardware accessory kit includes 4 mounting brackets and (12)
8-32 screws. The mounting holes are located on all 4 sides of the display. Always use the
supplied screws.
Note: Always use the mounting holes when attaching to the brackets. Do not drill
additional holes in the unit to mount brackets to other locations.
To remove the bezel, simply remove the screws along the edge.
Once you remove the bezel, you can attach the brackets to the edges of the chassis. The
brackets are slotted, allowing the chassis to slide in and out. You can also rotate the
brackets to various positions.
Note: Given the variety of factors that can affect the use and performance of any
product, some of which are uniquely within the user’s knowledge and control, it is
essential that the user evaluate the specific gasket to determine whether it is suitable for a
particular purpose and suitable for the user’s intended application.
Articulating Arm Mounting Option
The unit has a 200 mm VESA mounting pattern on the back to allow for arm mount
capability. Use 3/8 inch (9mm) screws to secure the VESA mount stand for use only with
UL listed wall mount bracket with minimum weight load capability of 33 lbs (15 kg).
Follow the manufacturer's instructions included with the mounting device to properly
attach your display.
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3M™ Multi-Touch Chassis Display User Guide 15
NOTICE
To avoid the risk of potential damage to the display electronics:
•Always use the VESA 200 mm mounting holes when using an arm attachment. Do
not drill additional holes in the unit to mount plates other locations
•Do not use longer screws as they could potentially damage electronics inside the
display.
Access to the Video Controls
The Multi-Touch Chassis Display has seven buttons for using the on-screen menu and
adjusting the video display. These controls are located on the side of the Multi-Touch
Chassis Display. These buttons let you display the on-screen menu and adjust the phase,
image position, contrast, and brightness. Make sure you will be able to access the video
controls once the Multi-Touch Chassis Display is installed.
Clearance and Ventilation
Leave at least two inches of clearance space behind the Multi-Touch Chassis Display for
proper ventilation. Units have vent holes at the top and bottom on the back of the chassis
-- ensure these holes are not blocked during installation. Always maintain adequate
ventilation to protect the display from overheating and to ensure reliable and continued
operation.
Refer to the published specifications for the maximum and minimum operating
temperature and humidity conditions. Refer to the product data sheet on the 3M Touch
Systems website at http://www.3m.com/touch/.
Video Card Requirements
Before you connect your touch display, make sure our computer has a video card
installed that supports the native video resolution of 1920 x 1080 for the Multi-Touch
Chassis Display. If you need information on installing a video card or video driver, refer
to the manual that came with your video card.
Using the Standard Controls for the Video Card
In addition to the standard controls on the display, each video card has several controls
that let you adjust the display settings. The software and driver for each video card is
unique. In most cases, you adjust these settings by using a program or utility provided by
the manufacturer of the video card.
For example, you can use the Windows Display Properties control panel to adjust the
desktop area (resolution), color depth, and refresh rate. Whenever you change these
settings, the image size, position, or shape may change. This behavior is normal. You can
readjust the image using the display controls described in this chapter.
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16 3M™ Multi-Touch Chassis Display User Guide
For more information on adjusting the desktop area/resolution, color depth, or refresh
rate, refer to the user manual that came with your video card. If you change the
resolution, it is a good idea to calibrate your sensor.
Supported Video Display Modes and Refresh Rates
Your video card should support one of the display modes specified below. If you select
an unsupported video mode, the display may stop working or display unsatisfactory
picture quality.
Display Mode Refresh Rate (Hz)
640 x 480 60
800 x 600 60
1024 x 768 60
1152 x 864 70
1280 x 720 60
1280 x 768 60
1280 x 960 60
1280 x 1024 60
1360 x 768 60
1366 x 768 60
1600 x 1200 60
1680 x 1050 60
1920 x 1080 60
Configuring the Display Settings
After you connect your Multi-Touch Chassis Display and turn on your computer, you
may need to configure one or more of these display settings. The ideal setting for the
Multi-Touch Chassis Display is as follows:
• Display mode (also called desktop area or video native resolution) 1920 x 1080
• Refresh rate (also called vertical scan rate or vertical sync) 60 Hz
• Color depth (also called color palette or number of colors) at least 16-bit (high color)
Adjusting the Multi-Touch Chassis Video Display
This section provides guidelines for adjusting the video display and using the display
controls to adjust the image to your liking. The controls for adjusting the video display
are located on the back of the Multi-Touch Chassis Display. These buttons let you
display the on-screen menu and adjust the phase, image position, contrast, and
brightness. Before you make any adjustments:
• Be sure to adjust the controls in your normal lighting conditions.
• Display a test image or pattern whenever you adjust the video.
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3M™ Multi-Touch Chassis Display User Guide 17
On Screen Display
Your Multi-Touch Chassis Display has the following controls for adjusting the video
display.
POWER SOURCE UP DOWN
Your Multi-Touch Chassis Display has seven controls to adjust the video display.
• Power -- Turns the display on and off.
• Source -- Selects the applicable input source: VGA, HDMI, or DVI. Settings are
saved automatically.
•Up -- Press to move among the menus and from the menu selection to specific
choices. (HOT KEY: Auto Configure)
•Down -- Press to move among the menus and from the menu selection to specific
choices. (HOT KEY: Adjust Aspect Ratio)
•+ (plus sign) – (HOT KEY) Press to Mute or Un-mute sounds. Also to increase the
volume.
• - (minus sign) -- Press to decrease the volume.
• Menu -- Shows or hides the onscreen display menu and acts as the Select key when
scrolling through menu options. Refer to Menu Navigation below for additional
information.
If you do not press any buttons, the display adjustment program times out (you can adjust
this time -- up to 12 seconds) and hides the menu options. You can press the Menu
button at any time to display the options again.
+ -
MENU
Pressing Menu will pull up the On Screen Display (OSD) menus to control the Picture,
Color, Display, OSD Settings, and Setup, as shown below.
Menu Navigation
• To adjust the On-Screen Display:
• Select the Menu button to bring up the on-screen display (OSD)
• Use the Up and Down buttons to scroll through the various Menu choices:
• Image Menu
• Display Menu
• Audio Menu
• System Menu
• Once the Menu you want is highlighted, hit the Menu button again to select that
Menu.
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