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3M Touch Systems, Inc. Proprietary Information
1
Document #19-258 Rev AH
2 3M™ MicroTouch™ Display M1500SS User Guide
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Inc.
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NOTICE: Given the variety of factors that can affect the use and performance of a 3M Touch Systems, Inc. Product (the
“Product”), including that solid state equipment has operation characteristics different from electromechanical equipment, some
of which factors are uniquely within User’s knowledge and control, it is essential that User evaluate the 3M Touch Systems, Inc.
Product and software to determine whether it is suitable for User’s particular purpose and suitable for User’s method of
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software should not be used in such applications without 3M Touch Systems, Inc. express written consent. User should contact
its sales representative if User’s opportunity involves a medical device application.
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Copyright © 2002 — 2009 3M All rights reserved.
Document Title: 3M
TM
MicroTouchTM Display M1500SS User Guide
Document Number: 19-258, Version AH
3M, the 3M logo, MicroTouch, and the MicroTouch logo are either registered trademarks or trademarks of 3M in the United
States and/or other countries.
Windows and/or other Microsoft products referenced herein are either registered trademarks or trademarks of Microsoft
Corporation in the U.S. and/or other countries.
All other trademarks are the property of their respective owners.
3M Touch Systems, Inc. Proprietary Information
3M™ MicroTouch™ Display M1500SS User Guide 3
Contents
Overview
Important Safety Information .................................................................................... 5
Service and Repair Indicators ................................................................................... 7
3M Touch Systems Support Services ....................................................................... 8
Contact 3M Touch Systems ...................................................................................... 8
Chapter 1 Introduction to Flat Panel Displays
Overview ................................................................................................................... 9
Native Video Resolution on a Flat Panel Display ................................................... 10
Chapter 2 Setting Up Your M1500SS Display
System Requirements .............................................................................................. 11
Unpacking Your Touch Display ............................................................................. 12
Arm Mounting Option ............................................................................................. 12
Countertop Base Mounting Option ......................................................................... 13
Access to the Video Controls .................................................................................. 14
Adjusting the Viewing Angle .................................................................................. 14
Installing the Video Card and Video Driver ........................................................... 15
Configuring the Display Settings ............................................................................ 15
Multimedia Features................................................................................................ 16
Optional Card Reader Bracket ................................................................................ 16
Supported MagStripe Readers................................................................................. 16
Connecting the Display ........................................................................................... 18
Cable Management System ..................................................................................... 20
Testing the M1500SS Display ................................................................................ 21
Installing Touch Software ....................................................................................... 22
Chapter 3 Video Display Options
Adjusting the M1500SS Video Display .................................................................. 23
3M Touch Systems, Inc. Proprietary Information
Document #19-258 Rev AH
4 3M™ MicroTouch™ Display M1500SS User Guide
Chapter 4 Maintenance and Troubleshooting
Maintaining Your Touch Display ........................................................................... 29
Touch Sensor Care and Cleaning ............................................................................ 29
Display Installation Problems ................................................................................. 30
Troubleshooting the Touch Sensor ......................................................................... 31
Power Management ................................................................................................. 31
Regulatory Agency Approvals ................................................................................ 32
CE Conformity for Europe ...................................................................................... 33
3M Touch Systems, Inc. Proprietary Information
3M™ MicroTouch™ Display M1500SS User Guide 5
Overview
Welcome to the world of 3M Touch Systems — a world where using a computer is as
simple as touching the sensor. This guide describes how to set up your 3M
MicroTouchTM Display M1500SS.
This document assumes you have basic computer skills. You should know how to use the
mouse and keyboard, choose commands from menus, open and run application programs,
and save files.
3M Touch Systems, Inc. is committed to being a premier supplier in touch systems
throughout the world. As a 3M Touch Systems, Inc. customer, you are aware that we
have strong internal programs that meet or exceed environmental regulations of our
customers and the regions in which we conduct business.
Important Safety Information
Read and understand all safety information before using this product. Follow all
instructions marked on the product and described in this document. Pay close attention to
the following installation warnings and safety precautions.
Intended Use
The M1500SS Display was designed for touch input and tested to replace an existing
display. These displays are intended for indoor use only and are not designed for use
in hazardous locations.
TM
Explanation of Signal Word Consequences
DANGER: Indicates a potentially hazardous situation, which, if not avoided,
will result in death or serious injury and/or property damage.
WARNING: Indicates a potentially hazardous situation, which, if not avoided,
could result in death or serious injury and/or property damage.
CAUTION: Indicates a potentially hazardous situation, which, if not avoided,
may result in minor or moderate injury and/or property damage.
CAUTION: Indicates a potentially hazardous situation, which, if not avoided, may
result in property damage.
3M Touch Systems, Inc. Proprietary Information
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6 3M™ MicroTouch™ Display M1500SS User Guide
DANGER
To avoid the risk of fire and/or explosion which will result in serious injury or
death:
Do not install or use this product in a hazardous location.
WARNING
To avoid the risk of fire which could result in serious injury or death:
Do not remove the cover or back of the display.
To avoid the risk of electric shock which could result in serious injury or death:
• This device must be operated with the original power supply, part numbers
• HJC - HASU05F
• AC Adapter – STD1203
• Li Shin – LSE9901B1250
• CHI -- CH-1234
• Do not use a damaged power supply.
• Do not use a power cord that is frayed or otherwise damaged.
CAUTION
To avoid the risk of electric shock which may result in minor or moderate injury:
• The socket-outlet should be installed near the equipment and should be easily
accessible.
• Use a power cable that is properly grounded. Always use the appropriate AC cord
certified for the individual country. Some examples are listed below:
USA UL
Switzerland SEV
Canada CSA
Britain BASE/BS
Germany VDE
Japan Electric Appliance Control Act
• Do not service the Display.
o There are no user serviceable parts inside.
o Refer all servicing to qualified service personnel.
o The backlight inverter output is at high voltage.
• Do not use non-conforming replacement parts.
• Do not place wet or damp objects on the display.
• Do not expose the display to rain or other sources of water, steam, or moisture.
• Do not place foreign objects on the display or its cables.
• Do not remove the cover or back of the display.
To avoid the risk of glass breakage which may result in minor or moderate
injury:
• Handle the display with care to avoid breaking the touch sensor. The display
contains glass parts. Dropping the display may cause the glass parts to break.
• Do not place foreign objects on the display.
3M Touch Systems, Inc. Proprietary Information
3M™ MicroTouch™ Display M1500SS User Guide 7
CAUTION
To avoid the potentially hazardous situations associated with the use of isopropyl
alcohol which may result in minor or moderate injury or property damage:
Follow all instructions and recommendations in the manufacturer's Material Safety
Data Sheet and product label.
To avoid possible environmental contamination which may result in minor or
moderate injury:
• The lamp(s) inside this product contain mercury (Hg) and must be recycled or
disposed of in accordance with local, state, or federal laws. Check your individual
state's requirements to see if specific recycling requirements exist for mercurycontaining products or other electronic products. Refer to
http://www.nema.org/lamprecycle/
or call 3M Touch Systems 1-866-407-6666 for
further information.
• Dispose of the flat panel display according to applicable governmental regulations
Important Notes:
• Plug power cord into appropriate power source.
• Plug power cord into a grounded receptacle.
• When unplugging power supply cord, pull on plug not cord.
• Do not connect or disconnect this product during an electrical storm.
• Install the display in a well-ventilated area. Always maintain adequate ventilation to
protect the display from overheating and to ensure reliable and continued operation.
• Do not expose this display to heat. Passive heat may cause damage to the case and
other parts.
• Do not install this display in areas where extreme vibrations may be generated. For
example, nearby manufacturing equipment may produce strong vibrations. The
vibrations may cause the display to exhibit picture discoloration or poor video
quality.
• Ensure that metal does not contact the touch sensor.
• To avoid ergonomic concerns:
Do not install the display in a manner or location with awkward accessibility.
Extended use may result in muscle, tendon, or fixed posture strains. It is
recommended you take periodic breaks from continuous use.
Service and Repair Indicators
.
Do not attempt to service this unit yourself. Removing the display cover may expose you
to dangerous voltage or other risks and will void the warranty.
WARNING
To avoid the risk of fire which could result in serious injury or death:
Do not remove the cover or back of the display.
3M Touch Systems, Inc. Proprietary Information
Document #19-258 Rev AH
8 3M™ MicroTouch™ Display M1500SS User Guide
CAUTION
To avoid the risk of electric shock which may result in minor or moderate
injury:
• Do not service the display.
• There are no user serviceable parts inside.
• Refer all servicing to qualified service personnel.
• Do not remove the cover or back of the display.
Unplug the display from the power outlet and refer servicing to qualified service
personnel in the event that:
• Liquid is spilled into the product or the product is exposed to rain or water.
• The product does not operate properly when operating instructions are followed.
• The product has been dropped or the case has been damaged.
• The product shows a distinct change in performance, indicating a need for service.
• The power cable or plug is damaged or frayed.
3M Touch Systems Support Services
3M Touch Systems, Inc. provides extensive support services through our website and
technical support organization. Visit the 3M Touch Systems website at
http://www.3m.com/touch
regularly updated technical documentation on 3M Touch Systems products, and learn
more about our company.
, where you can download MT 7 software and drivers, obtain
Whenever you contact Technical Support, please provide the following information:
•
Touch display size, part number and serial number
•
Current driver version
•
Operating system used
•
Information on additional peripherals
Technical Support is available Monday through Friday 8:30 a.m. to 5:30 p.m. with
limited call back service after 5:30 p.m. until 8:00 p.m. US Eastern Standard Time – 9
a.m. to 5 p.m. throughout Europe.
You can contact 3M Touch Systems, Inc. Technical Support (US only -- Eastern
Standard Time) by calling the hot line, sending email or a fax.
•
Technical Support Hot Line: 978-659-9200
•
Technical Support Fax: 978-659-9400
•
Toll Free: 1-866-407-6666 (Option 3)
•
Email: US-TS-techsupport@mmm.com
Contact 3M Touch Systems
Contact information for all offices can be found on our website at: http://www.3m/touch
3M Touch Systems, Inc. Proprietary Information
3M™ MicroTouch™ Display M1500SS User Guide 9
CHAPTER 1
Introduction to Flat Panel Displays
Overview
The 3M Touch Systems product line of Flat Panel Display (FPD) touch displays offers
the M1500SS Display for desktop and countertop applications with built-in multimedia
options. The display is available with 3M Touch System’s ClearTek® surface capacitive
touch sensor. Surface capacitive is the touch sensor of choice for public access
applications requiring high levels of durability and reliable performance 24 hours a day,
7 days a week.
Figure 1 M1500SS Display Adjustment Mechanism
Yoke
Adjustment Knob
Spine
The M1500SS Display features an innovative design adjustable to approximately 60 off
the vertical to accommodate different counter and user heights, a positive locking
mechanism, a touch sensor interface, several mounting options, and built-in cable
management.
The M1500SS Display also features a space saving design, high resolution, low
radiation, and low power consumption. These qualities make the M1500SS Display ideal
for applications that require superior color, resolution, and clarity.
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The M1500SS Display is available in a 15" diagonal screen size using active-matrix thinfilm transistor (AM-TFT) liquid crystal display technology. The M1500SS Display
supports a full-screen resolution of 1024 x 768.
Note: The M1500SS Display has a power LED as well as four buttons for using the
on-screen menu and adjusting the video display. Refer to Chapter 3 for more
information on these controls.
Native Video Resolution on a Flat Panel Display
Flat panel displays, unlike CRTs, are optimized to run at one resolution. A flat panel
display has discrete points that determine the exact location of a pixel. Each flat panel
display has an exact number of pixels associated with it. There is a one-to-one mapping
between the number of pixels and the video resolution.
A flat panel display should be used at the resolution dictated by the number of pixels on
the panel for optimum performance. For example, the M1500SS Display has 1024 pixels
across the screen and 768 lines of pixels down the screen and can accurately display this
resolution at full screen.
Options for Using Other Video Resolutions
The M1500SS Display supports all standard resolutions up to their respective native
resolution for display setup. Refer to Table 1 for additional details. Many video cards
initially display a screen image at the SVGA or VGA resolution. By supporting these
resolutions, the display can display the desktop controls that let you change to the
optimal resolution of 1024 x 768.
3M Touch Systems, Inc. Proprietary Information
3M™ MicroTouch™ Display M1500SS User Guide 11
CHAPTER 2
Setting Up Your M1500SS Display
This chapter describes how to set up and integrate your 3MTM MicroTouchTM M1500SS
Display into a touch application system. You need to complete the following tasks:
• Unpack the components
• Connect the video and power cables to your computer
• Power on the display and test your setup
• Install the MT 7 software then connect the sensor cable
• Calibrate the touch sensor
System Requirements
The M1500SS Display requires a personal computer (PC). This touch display will not
work with Apple Macintosh computers.
The requirements for your PC are as follows:
• Your PC must have an available RS-232 serial communication (COM) port or USB
port. You connect the touch sensor to this port.
• Your PC must have a video card and video driver already installed for the display. If
you need to install a video card or a video driver, refer to your computer
documentation for instructions.
• Your PC must have a unique interrupt request (IRQ) available to the touch sensor
COM port. The touch sensor cannot share an IRQ with another device.
When choosing your workspace, select a sturdy, level surface. Also, make sure you can
easily access the back of the touch display and the computer. Easy access helps ensure a
smooth setup of the touch display.
Note: Before setting up your M1500SS Display, refer to the Important Safety
Information section at the beginning of this document.
3M Touch Systems, Inc. Proprietary Information
Document #19-258 Rev AH
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