3M 11-71315-225-01, 11-71315-227-01 User Manual

™

MicroTouch

™

Display C1500SS

Installation Guide

Read and understand all safety information

contained in this document before using this product.

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2 3M™ MicroTouch™ Display C1500SS Installation Guide

The information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of 3M Touch Systems, Inc. 3M may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. The furnishing of this document does not give you license to these patents, trademarks, copyrights, or other intellectual property except as expressly provided in any written license agreement from 3M Touch Systems, Inc.

The information provided in this document is intended as a guide only. For the latest detailed engineering specifications, please contact your 3M Touch Systems, Inc. Application Engineer. 3M Touch Systems, Inc. is committed to continually improving product designs, as a result, product specifications may be subject to change without notification.

"RoHS Directive compliant" means that the product or part does not contain any of the following substances in excess of the following maximum concentration values in any homogeneous material, unless the substance is in an application that is exempt under RoHS: (a) 0.1% (by weight) for lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers; or (b) 0.01% (by weight) for cadmium. Unless otherwise stated by 3M in writing, this information represents 3M’s knowledge and belief based on information provided by third party suppliers to 3M.

NOTICE: Given the variety of factors that can affect the use and performance of a 3M Touch Systems, Inc. Product (the “Product”), including that solid state equipment has operation characteristics different from electromechanical equipment, some of which factors are uniquely within User’s knowledge and control, it is essential that User evaluate the 3M Touch Systems, Inc. Product and software to determine whether it is suitable for User’s particular purpose and suitable for User’s method of application. 3M Touch Systems, Inc. statements, engineering/technical information, and recommendations are provided for User’s convenience, but their accuracy or completeness is not warranted. 3M Touch Systems, Inc. products and software are not specifically designed for use in medical devices as defined by United States federal law. 3M Touch Systems, Inc. products and software should not be used in such applications without 3M Touch Systems, Inc. express written consent. User should contact its sales representative if User’s opportunity involves a medical device application.

IMPORTANT NOTICE TO PURCHASER: Specifications are subject to change without notice. These 3M Touch Systems, Inc. Products and software are warranted to meet their published specifications from the date of shipment and for the period stated in the specification. 3M Touch Systems, Inc. makes no additional warranties, expre ss or implie d, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. User is responsible for determining whether the 3M Touch Systems, Inc. Products and software are fit for User’s particular purpose and suitable for its method of production, including intellectual property liability for User's application. If the Product, software or software media is proven not to have met 3M Touch Systems, Inc. warranty, then 3M Touch Systems, Inc. sole obligation and User’s and Purchaser’s exclusive remedy, will be, at 3M Touch Systems, Inc. option, to repair or replace that Product quantity or software media or to refund its purchase price. 3M Touch Systems, Inc. has no obligation under 3M Touch Systems, Inc. warranty for any Product, software or software media that has been modified or damaged through misuse, accident, neglect, or subsequent manufacturing operations or assemblies by anyone other than 3M Touch Systems, Inc. 3M Touch Systems, Inc. shall not be liable in any

action against it in any way related to the Products or software for any loss or damages, whether non-specified direct, indirect, special, incidental or consequential (including downtime, loss of profits or goodwill) regardless of the legal theory asserted.

Document Number: 30219, Version 04 3M, the 3M logo, MicroTouch, and the MicroTouch logo are either registered trademarks or trademarks of 3M in the United

States and/or other countries. Windows and/or other Microsoft products referenced herein are either registered trademarks or trademarks of Microsoft

Corporation in the U.S. and/or other countries. All other trademarks are the property of their respective owners.

MicroTouchTM Display C1500SS Installation Guide

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3M™ MicroTouch™ Display C1500SS Installation Guide 3

Contents

Chapter 1 Overview

Important Safety Information.....................................................................................5

Explanation of Symbols.............................................................................................6

Important Notes..........................................................................................................7

Service and Repair Indicators.....................................................................................7

3M Touch Systems Support Services.........................................................................7

Contact 3M Touch Systems .......................................................................................8

Chapter 2 Introduction to Flat-Panel Displays

Overview....................................................................................................................9

Video Resolution on a Flat-Panel Display ...............................................................10

Native Video Resolution..........................................................................................10

Options for Using Other Video Resolutions ............................................................10

Chapter 3 Setting Up Your C1500SS Display

System Requirements...............................................................................................11

Unpacking Your Touch Display...............................................................................11

Mounting the C1500SS Display............................................................................... 12

Access to the Video Controls...................................................................................12

Clearance and Ventilation........................................................................................12

Securing and Routing System Cables ......................................................................13

Installing the Video Card and Video Driver.............................................................13

Supported Video Display Modes and Refresh Rates ...............................................13

Configuring the Display Settings.............................................................................13

Using the Standard Controls for the Video Card......................................................14

Connecting the Touch Display.................................................................................14

Testing the C1500SS Display ..................................................................................15

Installing MicroTouch Software .............................................................................. 15

Calibrating the Touch Sensor................................................................................... 15

Chapter 4 Adjusting the Video Display

Controls for Adjusting the Video Display................................................................17

OSD Controls...........................................................................................................18

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4 3M™ MicroTouch™ Display C1500SS Installation Guide

Chapter 5 Maintenance and Troubleshooting

Maintaining Your Touch Display.............................................................................21

Touch Sensor Care and Cleaning.............................................................................21

Display Installation Problems ..................................................................................22

Troubleshooting the Touch Sensor...........................................................................23

Power Management..................................................................................................23

Regulatory Agency Approvals.................................................................................24

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3M™ MicroTouch™ Display C1500SS Installation Guide 5

CHAPTER 1

Overview

Congratulations on the purchase of your touch display, and welcome to the world of 3M Touch Systems — a world where using a computer is as simple as touching the sensor. This guide describes how to set up your 3M

This document assumes you have basic computer skills. You should know how to use the mouse and keyboard, choose commands from menus, open and run application programs, and save files.

MicroTouchTM Display C1500SS.

Important Safety Information

Read and understand all safety information before using this product. Follow all instructions marked on the product and described in this document. Pay close attention to the following installation warnings and safety precautions.

Intended Use

The C1500SS Display has been designed and tested to replace an existing display and convert it into a flat-panel touch sensor. This model is intended for indoor use only and is not designed for use in hazardous locations.

Explanation of Signal Word Consequences

DANGER: Indicates a potentially hazardous situation, which, if not avoided, will

result in death or serious injury and/or property damage.

WARNING: Indicates a potentially hazardous situation, which, if not avoided,

could result in death or serious injury and/or property damage.

CAUTION: Indicates a potentially hazardous situation, which, if not avoided, may

result in minor or moderate injury and/or property damage. CAUTION: Indicates a potentially hazardous situation, which, if not avoided, may result in property damage.

DANGER

To avoid the risk of fire and/or explosion which will result in serious injury or death:

Do not install or use this product in a hazardous location.

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6 3M™ MicroTouch™ Display C1500SS Installation Guide

WARNING

To avoid the risk of fire which could result in serious injury or death:

• Do not remove the cover or back of the display.

To avoid the risk of electric shock which could result in serious injury or death:

• Do not use a damaged power supply.

• Do not use a power cord that is frayed or otherwise damaged.

CAUTION

To avoid the risk of electric shock which may result in minor or moderate injury:

• Do not service the Flat Panel Display.

• There are no user serviceable parts inside.

• Refer all servicing to qualified service personnel.

• The backlight inverter output is at high voltage.

• Do not use non-conforming replacement parts.

• Do not place wet or damp objects on the display.

• Do not expose the display to rain or other sources of water, steam, or moisture.

• Do not place foreign objects on the display or its cables.

• Do not remove the cover or back of the display.

• Ensure that connecting the unit to the power source will not overload the power

source.

To avoid the risk of glass breakage which may result in minor or moderate injury:

• Handle the display with care to avoid breaking the touch sensor. The display

contains glass parts. Dropping the display may cause the glass parts to break.

• Ensure mounting screws are tightened fully to prevent instability.

• Ensure that mounting the unit will not adversely affect the stability of the end

equipment when installing in free standing equipment or using the VESA mount.

To avoid the potentially hazardous situations associated with the use of isopropyl alcohol which may result in minor or moderate injury or property damage:

Follow all instructions and recommendations in the manufacturer's Material Safety Data Sheet and product label.

To avoid possible environmental contamination which may result in minor or moderate injury:

• The lamp(s) inside this product contain mercury (Hg) and must be recycled or

disposed of in accordance with local, state, or federal laws. Check your individual state's requirements to see if specific recycling requirements exist for mercurycontaining products or other electronic products. Refer to

http://www.nema.org/lamprecycle/

further information.

• Dispose of the flat panel display according to applicable governmental regulations.

or call 3M Touch Systems 1-866-407-6666 for

Explanation of Symbols

Attention: Read accompanying documentation

Important Notes

• Plug power cord into appropriate power source.

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3M™ MicroTouch™ Display C1500SS Installation Guide 7

• Plug power cord into a grounded receptacle.

• When unplugging power supply cord, pull on plug not cord.

• Do not connect or disconnect this product during an electrical storm.

• Install the display in a well-ventilated area. Always maintain adequate ventilation to

protect the display from overheating and to ensure reliable and continued operation.

• Remember to take into account that the operating temperature of the installation may

be greater than the room ambient, and consideration should be given to installing the unit in an environment compatible with the maximum rated ambient temperature.

• When installing the unit, ensure that it does not restrict the flow of air to any other

equipment within the installation required for safe operation.

• Do not expose this display to direct sunlight or heat. Passive heat may cause damage

to the metal case and other parts.

• Do not install this display in areas where extreme vibrations may be generated. For

example, nearby manufacturing equipment may produce strong vibrations. The vibrations may cause the display to exhibit picture discoloration or poor video quality.

• Ensure the metal enclosure does not contact the touch sensor.

• Be sure to gasket display to enclosure properly.

• To avoid ergonomic concerns:

Do not install the display in a manner or location with awkward accessibility. Extended use may result in muscle, tendon, or fixed posture strains. It is recommended you take periodic breaks from continuous use.

Service and Repair Indicators

Do not attempt to service this unit yourself. Removing the display cover may expose you to dangerous voltage or other risks. Unplug the display from the power outlet and refer servicing to qualified service personnel in the event that:

• Liquid is spilled into the product or the product is exposed to rain or water.

• The product does not operate properly when the operating instructions are followed.

• The product has been dropped or the metal case has been damaged.

• The product exhibits a distinct change in performance, indicating a need for service.

• The power cable or plug is damaged or frayed.

3M Touch Systems Support Services

3M Touch Systems, Inc. provides extensive support services through our website and technical support organization. Visit the 3M Touch Systems website at

http://www.3Mtouch.com/

obtain regularly updated technical documentation on 3M Touch Systems products, and learn more about our company.

Whenever you contact Technical Support, please provide the following information:

• Touch display size, part number and serial number

• Current driver version

• Operating system used

• Information on additional peripherals

, where you can download touch sensor software and drivers,

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8 3M™ MicroTouch™ Display C1500SS Installation Guide

Technical Support is available Monday through Friday 8:30 a.m. to 5:30 p.m. with limited call back service after 5:30 p.m. until 8:00 p.m. US Eastern Standard Time – 9 a.m. to 5 p.m. throughout Europe.

You can contact 3M Touch Systems, Inc. Technical Support (US only -- Eastern Standard Time) by calling the hot line, sending email or a fax.

• Technical Support Hot Line: 978-659-9200

• Technical Support Fax: 978-659-9400

• Toll Free: 1-866-407-6666 (Option 3)

• Email: US-TS-techsupport@mmm.com

Contact 3M Touch Systems

Contact information for all offices can be found on our website at:

http://www.3Mtouch.com/

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