4.1 Troubleshooting the Power System ...............................................................................4-1
4.2 Troubleshooting the Configuration System....................................................................4-1
4.3 Recovering/Replacing a Lost Boot ROM Password.......................................................4-2
i
3Com Router 3000 Ethernet Family
Installation Guide
Table of Contents
ii
3Com Router 3000 Ethernet Family
Installation Guide
Chapter 1 Product Overview
1. Product Overview
1.1 Introduction
3Com Router 3000 Ethernet Family are Ethernet access routers designed for small office home
office (SOHO) subscribers. They provide an uplink Ethernet interface and four downlink layer 2 (L2)
switched 10/100BASE-T Ethernet interfaces that can be isolated.
The 3Com Router 3000 Ethernet Family support multiple virtual private network (VPN) services,
such as layer 2 tunneling protocol (L2TP) VPN, IP security (IPSec) VPN, generic routing
encapsulation (GRE) VPN, and Huawei dynamic VPN (DVPN). The y can provide tunnel
connections to remote users to build VPNs that can be internets, intranets, or access networks.
The series support firewall, AAA (authentication, authorization, accounting), network address
translation (NA T), and quality of service (QoS). Therefore, they can ensure security and guaranteed
services to the private networks constructed on the open Internet.
In the series the 3Com Router 3000 Ethernet Family has a build-in hardware encryption chip, which
can significantly improve encryption performance.
The interfaces that the 3Com Router 3000 Ethernet Family series provide are compliant with the
international standards and can work with the produ cts of other vendors at every layer. The existing
investment of users can thus be protected to the maximum.
1-1
3Com Router 3000 Ethernet Family
Installation Guide
1. Product Overview
1.2 Hardware Features of the 3Com Router 3000 Ethernet Family
1.2.1 Appearance
1) Ethernet LED LAN3 2) Ethernet LED LAN2
3) Ethernet LED LAN1 4) Ethernet LED LAN0
5) WAN LED 6) SYSTEM LED (SYS)
7) POWER LED (PWR)
Figure 1-1 Front view of the 3Com Router 3000 Ethernet
1) Power switch 2) Power socket
3) Console port (CONSOLE) 4) Ethernet interface 0 (LAN0)
Figure 1-2 Rear view of the 3Com Router 3000 Ethernet
1-2
3Com Router 3000 Ethernet Family
Installation Guide
1.2.2 System specifications
Table 1-1 System specifications of the 3Com Router 3000 Ethernet
Item 3036
1 console port
Interface
Processor MPC859
SDRAM 64 MB
Flash 8 MB
Hardware encryption ––
Max. power 10 W
Input
Power supply
(external)
Output
1 x 10 Mbps Ethernet interface (WAN)
4 x 10/100 Mbps Ethernet interfaces (LAN)
Rated voltage: 100 to 240 V a.c.; 50 to 60 Hz
Max. tolerance: 90 to 264 V a.c.; 50 to 60 Hz
Current: 0.5 to 1 A
Voltage: 12 V d.c.
Current: 4 A
1. Product Overview
Dimensions (W x H x D)
300 x 180 x 45 mm (11.81 x 7.09 x 1.77 in.)
(the maximum measurements, including the bulge)
Weight 1kg (2.20 lb)
Operating temperature 0 to 40 C (32 to 104 F)
Relative humidity (non-condensing) 10 to 90%
1.2.3 LEDs
You can gather information about the status of the 3Com Router 3000 Ethernet Family and its
interfaces by reading the seven LEDs on its cover, as shown in
Table 1-2 LEDs on the cover of the 3Com Router 3000 Ethernet
LED Description
OFF means no link is present.
LAN0/LAN1/LAN2/LAN3/WAN
ON means a link is present.
Blinking means data is being sent or/and received on the AUX port.
SYS
Blinking means the system is operating normally.
Steady ON or OFF means the system is improperly operating.
Table 1-2.
PWR
OFF means no power is being supplied.
ON means power is being supplied.
1-3
3Com Router 3000 Ethernet Family
Installation Guide
1. Product Overview
1.2.4 Interface attributes
The interfaces that the 3Com Router 3000 Ethernet Family provides are described as follows:
1.2.4.1 Console port
Table 1-3 Attributes of the console port
Attribute Description
Connector RJ45
Interface standard Asynchronous RS232
Baud rate 9600 (default) to 115200 bps
Connection to an ASCII terminal
Service
Connection to the serial interface on a PC to run the terminal emulation
program on the PC
Command line interface (CLI)
1.2.4.2 Ethernet interface
Table 1-4 Attributes of the Ethernet interface
Attribute 10BASE-T 10/100BASE-T
Connector RJ45
Interface type MDI/MDIX autosensing
Operating mode
10 Mbps
Full duplex/half duplex
10/100 Mbps autosensing
Full duplex/half duplex
Supports only L2 switching
1-4
3Com Router 3000 Ethernet Family
r
Installation Guide
Chapter 2 Installing the Router
2. Installing the Route
2.1 Safety Precautions
Caution:
Observe the safety precautions in this section when installing or maintaining your router to avoid bodily injuries or device
impairment caused by improper actions.
zMaintain an indoor temperature in the range 0 to 45 C (32 to 113 F) and a humidity level
in the range 10 to 90%.
zKeep the router away from radio transmitting stations, radar stations, and high-frequency
devices. Use electromagnetic shielding if necessary.
z Do not put the router on an unstable table or platform.
z Make sure that the rack/workbench has a good ventilation system and is properly
grounded.
zWear an ESD-preventive wrist strap during installation, making sure that it has good
skin-contact.
z Reserve adequate clearance at the air intake and exhaust vents for ventilation.
z For power supply, use a single-phase three-line power socket with a neutral point or use
a universal PC power socket, making sure that the neutral point is well connected to
building ground.
z Make sure the correct voltage is used.
z Put a lightning arrester at the front end of the power input to enhance its lightning
protection. To this end, put a special lightning arrester at the front end of signal cables
that are led outdoors, such as ISDN, telephone, and T1 cables.
zDo not open the chassis when the router is operating or when electricity hazards are
present to avoid electrical shocks. Before you open the chassis, obtain the permission of
your sales agent.
zCorrectly connect the interface cables. Do not connect a telephone cable (including the
ISDN cable) to a serial port.
zDo not hot swap any cable.
2-1
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