3Com 3C13616, 3C13618, 3C13612, 3C13613, 3C13615 User Manual

Router 3000 Family Installation Guide

Router 3012 (3C13612) Router 3013 (3C13613) Router 3015 (3C13615) Router 3016 (3C13616) Router 3018 (3C13618)

http://www.3com.com/

Part No. 10014206 Published March 2004

3Com Corporation 350 Campus Drive Marlborough, MA 01752-3064

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Corporation.

CONTENTS

ABOUT THIS GUIDE

Conventions 5

INTRODUCING THE ROUTER 3000 FAMILY

Router 3012 7 Router 3013 and Router 3015 10 Router 3016 and Router 3018 14

INSTALLING THE ROUTER

Preparing to Install the Router 19 Mounting the Router on a Vertical Surface 22 Installing the Router on a Workbench 23 Connecting the Protection Ground Wire 23 Connecting the Power Cable 23 Connecting the Router to the Console Terminal 24 Connecting the Router to the Ethernet 24 Connecting the Router to the WAN 25 Verifying the Installation 27

BOOTING AND CONFIGURING THE ROUTER

Connecting the Router to a Local Console Terminal 29 Setting the Parameters of the Console Terminal 29 Powering on the Router 33 Startup Process 33 Configuration Fundamentals of the Router 34

MAINTAINING THE ROUTER

Software Maintenance 37 Maintaining Router Hardware 46

TROUBLESHOOTING

The Power LED is Off. 49 Nothing is Displayed on the Terminal after Power-On 49 Illegible Characters Display on the Terminal after Power-On 50

OPTIONAL CABLE SPECIFICATIONS

Console Cable 51 AUX Cable 51 Ethernet Cable 52 Serial Port Cable 53 T1 Cable 63 ISDN BRI Cables 63

OBTAINING SUPPORT FOR YOUR ROUTER

Register Your Product to Gain Service Benefits 65 Purchase Value-Added Services 65 Troubleshoot Online 65 Access Software Downloads 65 Contact Us 66 Telephone Technical Support and Repair 66

Conventions 5

ABOUT THIS GUIDE

This guide describes the 3Com® Router 3000 Family of routers and how to install hardware, configure and boot software, and maintain software and hardware. This guide also provides troubleshooting and support information for your router.

This guide is intended for the system or network administrator who is responsible for configuring, using, and managing the routers. It asumes a working knowledge of wide area network (WAN) operations and familiarity with communication protocols that are used to interconnect WANs.

Always download the Release Notes for your product from the 3Com World Wide Web site for the latest updates to product documentation:

http://www.3com.com

Conventions Ta bl e 1 and Tab l e 2 list conventions that are used throughout this guide.

Ta bl e 1 Notice Icons

Icon Notice Type Description

Information note Information that describes important features or

instructions.

Caution Information that alerts you to potential loss of data

or potential damage to an application, system, or device.

Warning Information that alerts you to potential personal

injury.

Ta bl e 2 Text Conventions

Convention Description

Screen displays

Keyboard key names

This typeface represents information as it appears on the screen.

If you must press two or more keys simultaneously, the key names are linked with a plus sign (+), for example:

Press Ctrl+Alt+Del

The words “enter” and type”

When you see the word “enter” in this guide, you must type something, and then press Return or Enter. Do not press Return or Enter when an instruction simply says “type.”

6 CHAPTER : ABOUT THIS GUIDE

Words in italics Italics are used to:

Emphasize a point.

Denote a new term at the place where it is defined in the text.

Identify menu names, menu commands, and software button names. Examples:

From the Help menu, select Contents.

Click OK.

Words in bold Boldface type is used to highlight command names. For example,

“Use the display user-interface command to...”

INTRODUCING THE ROUTER 3000

FAMILY

Routers in the 3Com® Router 3000 Family provides the following types of ports:

■ Ethernet port

■ Synchronous/asynchronous serial port

■ Auxiliary (AUX) port

■ ISDN BRI S/T and U port

■ CT1/PRI port

■ E1/CE1/PRI port

These features allow you to combine the various networking technologies, such as PSTN/ISDN, FR (Frame Relay), X.25, leased line, and T1 line. These multiple ports also allow Router 3000 series routers to interoperate with the products of other manufacturers.

Router 3000 routers use three types of memory:

■ Synchronous Dynamic Random Access Memory (SDRAM) — Saves router

operation system software

■ Flash memory — Saves router program files, configuration files and so on

■ Boot ROM — Saves the boot and initialization programs of the router

Router 3012 Figure 1 illustrates the Router 3012.

Figure 1 Router 3012

Power LED

100M Ethernet LED

SERIAL0 LED

SERIAL1 LED

AUX LED

System LED

8 CHAPTER 1: INTRODUCING THE ROUTER 3000 FAMILY

Figure 2 illustrates the back panel of the Router 3012.

Figure 2 Back Panel of the Router 3012

Power switch

Power input socket

AUX port

Console port

Grounding screw

100M Ethernet port

SERIAL0

SERIAL1

System Specifications Ta bl e 3 lists system specifications for the Router 3012.

Ta bl e 3 System Specifications for the Router 3012

Item Description

Fixed ports 1 10/100 Mbps Ethernet port

2 synchronous/asynchronous serial ports

1 AUX port

1 console port

Processor MPC860T 50M Hz

SDRAM 64 MB

Flash memory 8 MB

Maximum power 20 W

Power supply (external) Input voltage and frequency: 100 to 240V AC (the actual range can

be 80 to 264 V) 50/60 Hz

Input current: 0.5 A to 1 A

Output voltage: 12 V

Output current: 4 A

Dimensions (W X H X D, highest arc points of the plastic panel)

Weight 0.75 kg (1.65 lb)

Operating temperature 0 to 400 C (32 to 1040 F)

Relative humidity 5 to 85% (noncondensing)

251 X 42.5 X 187 mm (9.9X 1.7 X 7.4 in)

LEDs Ta bl e 4 lists and describes the LEDs on the front panel of the Router 3012.

Ta bl e 4 Router 3012 LEDs

LED Description

POWER Off —The power is off.

Green — The power is on.

100M ETH Off — The link is not connected.

Flashing green — Data is being transmitted through the Ethernet port.

SERIAL0 Off — The link is not connected.

Green — The link is connected.

Flashing green — Data is being transmitted through serial port 0.

Router 3012 9

Table 4 Router 3012 LEDs (continued)

LED Description

SERIAL1 Off — The link is not connected.

Green — The link is connected.

Flashing green — Data is being transmitted over serial port 1.

AUX Off — The link is not connected.

Green — The link is connected.

Flashing green — Data is being transmitted over the AUX port.

SYSTEM Flashing green — The system is operating normally.

Always green or off — The system is not operating normally.

Port Attributes The Router 3012 provides a console port, an AUX port, a 10/100M Ethernet port

and a synchronous/asynchronous serial port. The attributes of these ports are described in the following sections.

Console Port

Ta bl e 5 lists attributes of the console port.

Ta bl e 5 Attributes of the Console Port

Attribute Description

Connector RJ-45

Port standard Asynchronous EIA/TIA-232

Baud rate 9.6 to 115.2 kbps (the default is 9.6 kbps)

Services Connects with character terminal

Connects with the serial ports of the local PCs and runs the terminal emulation program on the PCs

Command line interface

AUX Port

Ta bl e 6 lists attributes of the AUX port.

Ta bl e 6 Attributes of the AUX Port

Attribute Description

Connector RJ-45

Port standard Asynchronous EIA/TIA-232

Baud rate 300 bps to 115.2 kbps

Services Modem dial-up

Backup

Protocols PPP (Point to Point Protocol)

SLIP (Serial Line Internet Protocol)

MP (Multilink PPP)

10 CHAPTER 1: INTRODUCING THE ROUTER 3000 FAMILY

Ethernet Port

Ta bl e 7 lists attributes of the Ethernet port.

Ta bl e 7 Attributes of the Fast Ethernet Port

Attribute Description

Connector RJ-45

Frame format Ethernet_II

Operating mode 10/100 Mbps autosensing

Network protocol IP (Internet Protocol)

Synchronous/Asynchronous Serial Port

Ta bl e 8 lists attributes of the serial port.

Ta bl e 8 Attributes of the Serial Port

Ethernet_SNAP

IEEE 802.2

IEEE 802.3

Full duplex/half duplex

Novell IPX (Internet Packet Exchange)

Description

Attribute

Connector DB50

Port standard and operating mode

Minimum baud rate (bps)

Maximum baud rate (bps)

Services DDN leased line

Protocols PPP

Synchronous Asynchronous

V.24 (EIA/TIA-23

DTE, DCE DTE, DCE DTE DCE

1200 1200 1200 1200 300

64 k 2.048 M 2.048 M 2.048 M 115.2 K

Terminal access

Backup

LAPB (Link Access Protocol-Balanced)

HDLC (High-level Data Link Control)

SDLC (Synchronous Data Link Control)

X.25

Frame Relay

V.35 EIA/TIA-449, X.21 and

V.24 (EIA/TIA-232)

EIA-530

Modem dial-up

Backup

PPP

SLIP

Router 3013 and Router 3015

The Router 3013 and Router 3015 offer ISDN BRI support. The Router 3013 has an ISDN BRI S/T port and the Router 3015 has an ISDN BRI U port.

Figure 3 illustrates the Router 3013 and Router 3015 routers.

Router 3013 and Router 3015 11

Figure 3 Router 3013 and Router 3015

Power LED

100M Ethernet LED

Serial LED

BRI LED

AUX LED

System LED

Figure 4 illustrates the back panel of the Router 3013 and 3015.

Figure 4 Back Panel of the Router 3013 and Router 3015

OFF ON

Power switch

Power input socket

CON AUX 100M ETH SERIAL BRI

DC12V

CON port

AUX port

100M Ethernet port

SERIAL0

Grounding screw

BRI port

System Specifications Tab le 9 lists system specifications for the Router 3013 and Router 3015.

Ta bl e 9 System Specifications for the Router 3013 and Router 3015

Item Router 3013 Description Router 3015 Description

Fixed ports 1 console port

1 10/100M Ethernet port

1 AUX port

1 synchronous/asynchronous serial port

1 ISDN BRI S/T port

Processor MPC860T 50 MHz

SDRAM 64 MB

Flash memory 8 MB

Maximum

20 W

power

Power supply (external)

Input voltage and frequency: 100 to 240V AC (the actual range can be 80 to 264 V) 50/60 Hz

Input current: 0.5 A to 1A

Output voltage: 12 V

Output current: 4 A

Dimensions (W

251 X 42.5 X 187mm (9.9 X 1.7 X 7.4 in) X H X D, the highest arc points of the plastic panel)

Weight 0.75 kg (1.65 lb)

Operating

0 to 40 C (32 to 1040 F) temperature

1 console port

1 10/100M Ethernet port

1 AUX port

1 synchronous/asynchronous serial port

1 ISDN BRI U port

12 CHAPTER 1: INTRODUCING THE ROUTER 3000 FAMILY

Table 9 System Specifications for the Router 3013 and Router 3015 (continued)

Item Router 3013 Description Router 3015 Description

Operating humidity

5 to 85% (noncondensing)

LEDs Ta bl e 10 lists and describes the LEDs on the front panel of the Router 3013 and

Router 3015.

Ta bl e 10 Router 3013 and Router 3015 LEDs

LED Description

POWER Off — The power is not on.

100M ETH Off — The link is not connected.

SERIAL Off — The link is not connected.

BRI Off — No data is being transmitted over the ISDN BRI port and two B

AUX Off — The link is not connected.

SYSTEM Flashing green — The system is operating normally.

Green — The power is on.

Flashing green — Data is being transmitted over the Ethernet port.

Green — The link is connected.

Flashing green — Data is being transmitted over the serial port.

channels are free.

Flashing green — Data is being transmitted over the ISDN BRI port.

Green means — The link is connected.

Flashing green — Data is being transmitted over the AUX port.

Always green or off — The system is not operating normally.

Port Attributes The Router 3013 provides a console port, an AUX port, a 10/100M Ethernet port,

a synchronous/asynchronous serial port, and an ISDN S/T port.

The Router 3015 provides a console port, an AUX port, a 10/100M Ethernet port, a synchronous/asynchronous serial port, and an ISDN U port.