3Com 3C10408A User Manual

3Com 3108 Wireless Telephone Guide
®
Networked Telephony Solutions
NBX
System Release 6.0
Part Number 900-0338-01 Rev AC Published August 2006
http://www.3com.com/
3Com Corporation 350 Campus Drive Marlborough, MA 01752-3064
Copyright © 1998–2006, 3Com Corporation. All Rights Reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.
3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms, or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.
If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hardcopy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGENDS:
If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following:
United States Government Legend: All technical data and computer software is commercial in nature and developed solely at private expense. Software is delivered as Commercial Computer Software as defined in DFARS 252.227-7014 (June 1995) or as a commercial item as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov
1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with guide.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.
3Com, the 3Com logo, and NBX are registered trademarks of 3Com Corporation. NBX NetSet and pcXset are trademarks of 3Com Corporation.
Other brand and product names may be registered trademarks or trademarks of their respective holders.
CONTENTS
ABOUT THIS GUIDE
Conventions 8 Documentation 8
Comments on the Documentation 9
GETTING STARTED
Package Contents 11 Powering the Phone On and Off 12 About Power-Saving Mode 12 Care and Maintenance 12
3COM 3108 WIRELESS TELEPHONE
WLAN Operation – Placing a Call via a SIP Proxy Server 13
3108 Wireless Telephone Physical Description 14 Built-in Features 15 Expanded Feature Support 16 Product Specifications 16
LEARNING TO USE YOUR PHONE
Checking Connection Status 19 Making a Call 20 Answering a Call 20 Adjusting the Volume 20 Using the Keypad Lock Feature 21 Using the Icons 21 Using the Keypad 22
Numeric Mode 22 Text Mode 22
Using LED Status Indicators 24
4
Storing Names and Numbers in Your Phonebook 24
INITIAL HANDSET CONFIGURATION
Configuration Overview 25 Entering the Network Profile Settings 26 Entering the SIP Account Settings 28 Activating a Network Profile 30
PERSONALIZING YOUR PHONE
Setting the Time and Date 31 Setting the Ring Mode and Ring Tone 33 Setting a Wallpaper Image 34 Adjusting the Backlight 35
CALLING FEATURES
Viewing Recent Calls 37 Returning an Unanswered Call 37 Transferring a Call 38 Using the Call Mute 38 Using Call Waiting 39 Using Call Forwarding 39
MENUS
Phonebook 41 Call Log 42 E-mail 43 Speed Dial 46 Profile 46 Settings 47 To ol s 5 3
WEB CONFIGURATION
Accessing the Web Configuration Utility 56
Checking Wireless Network Status 56 Editing Names and Numbers in Your Phone Book 56 Wireless Network Settings 57 SIP Settings 58 Phone Settings 59 E-mail Settings 60 Upgrade Software 60 Upgrade Bootcode 61 Debug Statistics 61 Reboot Phone 62 Password 62 Logout 62
TROUBLESHOOTING
Unable to Connect to the Network 63 Unable To Register With The SIP Server 63
5
REGULATORY INFORMATION
Caution: Exposure to Radio Frequency Radiation 65 US – Radio Frequency Requirements 66 USA-Federal Communications Commission (FCC) 66 Manufacturer’s Declaration of Conformity 67 Canada – Industry Canada (IC) 67 Industry Canada (IC) Emissions Compliance Statement 68 Safety Compliance Notice 68 Europe – EU Declaration of Conformity 68 Europe - Declaration of Conformity in Languages of the European
Conformity 69 Europe - Restrictions for Use of 2.4 GHz Frequencies in European
Community Countries 70 Brazil RF Compliance 70 Korea RF Compliance 71
INDEX
6

ABOUT THIS GUIDE

This guide is intended for anyone using the 3Com 3108 Wireless Telephone. It describes how to unpack, set up and operate the Wireless Telephone. It also includes information for the Wireless Telephone installer or network administrator on how to configure the initial handset parameters required for connection to the network and wireless, Session Initiation Protocol (SIP), VoIP operation.
This book covers these topics:
Chapter 1: Getting Started
Chapter 2: 3Com 3108 Wireless Telephone
Chapter 3: Learning to Use Your Phone
Chapter 4: Initial Handset Configuration
Chapter 5: Personalizing Your Phone
Chapter 6: Calling Features
Chapter 7: Menus
Chapter 8: Web Configuration
Chapter 9: Troubleshooting
Appendix A: Regulatory Information
8 ABOUT THIS GUIDE

Conventions Ta bl e 1 defines some commonly used words and phrases in this guide.

Tab le 1 Common Terms
Term Definition
Auto Attendant The set of voice prompts that answers incoming calls and
describes actions that a caller or user can take to access individual services.
Administrator The person who is responsible for maintaining your
Receptionist The person who answers the majority of incoming
User A person who has a single telephone.
telephone system.
telephone calls. In some business environments, this person may be a switchboard operator.
Ta bl e 2
Tab le 2 Icons
lists conventions that are used throughout this guide.
Icon Type Description
Information note Information that describes important features
or instructions.
Caution Information that alerts you to potential loss of
data or potential damage to an application, system, device, or network.
Warning Information that alerts you to potential
personal injury.

Documentation When using the 3Com 3108 Wireless Telephone with the 3Com NBX

Network Telephony System, the following additional documents are helpful:
3Com NBX Feature Codes Guide for SIP Telephones. This guide
describes the NBX features that are accessible on VoIP telephones connected to the NBX system running in SIP mode.
3Com NBX Administrator's Guide. This guide describes how to
configure and manage NBX systems.
For the most up-to-date versions of this guide and other NBX documentation, visit w Downloads & Drivers.
ww.3com.com and click Support & Downloads >
Documentation 9
Comments on the
Documentation
Your suggestions are important to us. They help us to make the 3Com documentation more useful to you.
Please send your e-mail comments about this guide or any of the 3Com NBX documentation and Help systems to:
Voice_TechComm_Comments@3com.com
Include the following information with your comments:
Document title
Document part number (found on the front or back page)
Page number
As always, please address all questions regarding NBX hardware and software to your 3Com NBX Voice-Authorized Partner.
WARNING: Danger of explosion if battery is incorrectly replaced. Replace only with same or equivalent type recommended by the manufacturer. Discard used batteries according to manufacturer’s instructions.
WARNING: When you connect the country-specific power supply adapter, always connect the adapter to the power supply before you connect to the wall outlet.
10 ABOUT THIS GUIDE
1

GETTING STARTED

As soon as you receive your 3Com 3108 Wireless Telephone package, you can unpack the contents, install the battery, and plug in the AC power adapter to begin charging the battery. This chapter describes these steps and the basic care and operation of your phone. It covers these topics:

Package Contents

Installing and Charging the Battery
Powering the Phone On and Off
About Power-Saving Mode
Care and Maintenance
The initial handset parameters and network service must be configured before you can use your Wireless Phone to make or receive any calls. For details, see Chapter 4
: Initial Handset Configuration.
Package Contents The 3Com 3108 Wireless Telephone ships with the following contents:
One 802.11b/g WLAN, VoIP handset
One CD-ROM with user’s manual
One Li-ion battery
One AC power adapter

Installing and Charging the Battery

The new battery in your Wireless Telephone is shipped partially charged. Before you can use your phone, you need to install and charge the battery.
WARNING: Danger of explosion if battery is incorrectly replaced. Replace only with same or equivalent type recommended by the manufacturer. Discard used batteries according to manufacturer’s instructions.
12 CHAPTER 1: GETTING STARTED
To install and charge the battery:

Powering the Phone On and Off

1 Remove the rear cover on the handset (See Figure 1 2 Insert the battery in the compartment so that the metal contacts on the
battery and handset are aligned.
3 Replace the rear cover of the handset. 4 Plug the AC power adapter into the USB Data Cable slot on the bottom
of the handset. (See Figure 2
5 Plug the other end of the power adapter into the appropriate AC outlet.
WARNING: When you connect the country-specific power supply adapter, always connect the adapter to the power supply before you connect to the wall outlet.
For first time usage, you should charge the battery for at least 8 hours. While the phone is charging, you can still do phone operations according the instructions in this guide. The battery charging status is accurate only after uninterrupted charging/ discharging. The battery can get warm during charging. This is not a malfunction. If the battery is completely exhausted, you need to charge the battery for approximately three hours (with the phone powered off) to reach full capacity.
You use the same key to power the phone on and off.
To power On the phone — press and hold the Power key.
on page page 17.)
on page page 16.)

About Power-Saving Mode

Care and Maintenance

To power OFF the phone — press and hold the Power key.
To minimize power consumption, the LCD display automatically goes dim after 15 seconds (default setting) without any operations. You can change this setting to 30 Seconds or Always On. For details, see LCD Off Time in the
To reactivate the LCD display, press any key.
Note the following tips to keep your phone in proper operating condition:
Keep your phone and accessories away from dusty, wet or dirty areas.
Settings” menu described on page 49.
Care and Maintenance 13
Do not put your phone or accessories in extremely hot or cold areas.
Do not use harsh chemicals, cleaning solvents, or strong detergents to
clean your phone or accessories.
14 CHAPTER 1: GETTING STARTED
3COM 3108 WIRELESS
2
WLAN Operation – Placing a Call via a SIP Proxy Server
TELEPHONE
This chapter describes the basic operating principles, controls, features, and specifications of the 3Com 3108 Wireless Telephone. It covers these topics:
3108 Wireless Telephone Physical Description
Built-in Features
Expanded Feature Support
Product Specifications
The 3Com 3108 Wireless Telephone is a Session Initiation Protocol (SIP)-based wireless Voice over Internet Protocol (VoIP) telephone. SIP is an internationally recognized standard (IETF RFC 3261) for implementing VoIP. You can make and receive VoIP calls as long as your Wireless Telephone is registered with a SIP proxy server and you are operating it within range of an IEEE 802.11b/g enabled wireless network (WLAN). The SIP proxy server can belong to a wireless Internet Telephony Service Provider (ITSP) or corporate VoIP PBX system, such as the 3Com NBX System.
®
When using your 3108 Wireless telephone to make and receive VoIP telephone calls, you do not need to know if the recipient’s connection type is an IP, cellular, or land line based service. Your Wireless phone can call any land line or mobile telephone that a traditional PSTN telephone can connect to as well as the IP telephone network. Calls received from VoIP telephones work exactly as you would expect from the traditional telephone service.
The initial handset parameters and network service must be configured before you can use your Wireless Phone to make or receive any calls. For details, see Chapter 4
: Initial Handset Configuration.
16 CHAPTER 2: 3COM 3108 WIRELESS TELEPHONE
3108 Wireless
Telephone Physical
Description
Figure 1
and Figure 2 show the location of buttons, controls, and other
key components of the 3108 Wireless Telephone.
Figure 1 3108 Wireless Telephone — Open, Front, and Back Views
1
5
2
3
6
4
1. Speaker 3. Keypads 5. Antenna
2. Display 4. Microphone 6. Battery Compartment
WLAN Operation – Placing a Call via a SIP Proxy Server 17
Figure 2 3108 Wireless Telephone — Side, Top, and Bottom Views
8
7
7. Volume adjustment keys 9. Strap eyelet
9
10
8. Earphone jack 10. USB Data cable slot

Built-in Features The 3Com 3108 Wireless Telephone has the following built-in features:

Pixel-based display Intuitive access to calling features
Nine configurable speed dials
Comfort noise generation (CNG), voice activity detection (VAD) and
adaptive jitter buffer
RF and battery level indication
Local phone book
External 2.4GHz antenna
USB charger interface
Multi-chords melody
ABS+PC plastic housing
Color LCD with backlight
Simple keypad with backlight
Remote firmware (FW) upgrading via Wi-Fi
18 CHAPTER 2: 3COM 3108 WIRELESS TELEPHONE
Special keypads: Redial, Hold & Volume control
SIP v2 signaling protocol, RFC-3261
POP3/SMTP E-mail access
SMS (optional, by system default)
Enhanced security based on WEP/WPA/WPA2
Support WMM for QoS operation
Embedded Site-Survey to ease WLAN search
Expanded Feature
Support
Product
Specifications
Because it is based on standard SIP VoIP protocols, your 3108 Wireless Telephone can support additional features offered through the wireless Internet Telephony Service Provider (ITSP) or corporate VoIP PBX system to which it subscribes. For example, when used with the 3Com NBX system, the 3108 Wireless Telephone supports additional features such as, call pickup and do not disturb, through feature codes. The NBX Feature Codes Guide for SIP Telephones describes how the 3108 Wireless Telephone and generic IP telephones interact with the NBX system. This guide is available through the NBX NetSet utility.
The 3Com 3108 Wireless Telephone specifications are listed in Ta bl e 3
Tab le 3 3Com 3108 Wireless Telephone Specifications
Item Description
CPU BCM1160 Flash Memory NOR 32MB SRAM Memory 16MB Wireless LAN Standard
Compliance Wireless Frequency Range Approx. 2.400~2.497GHz Output Power Max. 13dBm @802.11g
Data Transmission Rate 1, 2, 5.5, 11Mbps up to 54Mbps WLAN Network
Architecture Type Operation Distance Indoor: 20~50m
IEEE802.11b/g 2.4GHz
Max. 17dBm @802.11b
Infrastructure
Outdoor: ~250m (@11Mbps, in line of sight area)
.
WLAN Operation – Placing a Call via a SIP Proxy Server 19
Tab le 3 3Com 3108 Wireless Telephone Specifications (continued)
Item Description
Channel Support Japan:
th
802.11b 14 (1~13 or 14
)
Modulation Technology DSSS
OFDM LCD 1.8î Color LCD, 128x160 pixel, 65k colors Antenna Type External antenna Battery Li-ion 1000 mAh Dimension 112.9mm (L) x 48.7mm (W) x 27.3mm (H) Weight Approx. 106g
20 CHAPTER 2: 3COM 3108 WIRELESS TELEPHONE
3

LEARNING TO USE YOUR PHONE

This chapter describes how to use the basic features of your 3Com 3108 Wireless Telephone. It covers these topics:
Checking Connection Status
Making a Call
Answering a Call
Answering a Call
Using the Keypad Lock Feature
Using the Icons
Using the Keypad
Using LED Status Indicators
Storing Names and Numbers in Your Phonebook

Checking Connection Status

The initial handset parameters and network service must be configured before you can use your Wireless Phone to make or receive any calls. For details, see Chapter 4
: Initial Handset Configuration.
The connection status lets you check if your handset is within range of the WLAN network and is properly registered with the SIP proxy server for VoIP operation.
When your Wireless phone is powered on, you can check your phone’s connection status by pressing .
For Wireless Status you can view the following information:
BSSID
IP Address
MAC Address
22 CHAPTER 3: LEARNING TO USE YOUR PHONE
For SIP Status you see the following information:
SIP Server
User Agent
Status

Making a Call There are two ways to make a call when your phone is in standby:

Dial the number for the extension you want and press .
Or, press to display your Phonebook.
Press to search for the desired Phonebook entry and press .
Answering a Call When you receive a call, your phone rings and/or vibrates and displays an
incoming call message.

Tab le 4 Answering a Call

Buttons Description
or
Accept and pick up the phone call.

Adjusting the Volume

or
Reject the incoming phone call.
To increase or decrease the handset volume, press the volume adjustment keys located on the left-side of the handset (up or down).
The volume adjustment level is indicated on the display.
Using the Keypad Lock Feature 23

Using the Keypad Lock Feature

You can use the Keypad lock feature to avoid unintentional pressing of keys. There are two ways to activate the keypad lock function:
In Standby, press and hold .
Or, select Menu and go to Settings > Keypad > Key Lock.
Select OK to activate Key Lock.
To release the keypad lock, press and hold .

Using the Icons The Wireless phone’s display uses different icons to inform you of various

capabilities, features, and calling status. These icons are described in
Ta bl e 5
Tab le 5 3108 Wireless Telephone Display Icons
.
Icon Description
Signal Strength — Indicates the received wireless signal strength. The
greater the number of bars, the stronger the signal
Message — Indicates when you have received new messages.
In Call / Call Forward — Appears when you are on a call/forwarding the
call.
Network Encryption — Indicates when network encryption is set.
SIP Registered/ Not Registered — Indicates when you are
registered/unregistered to SIP server.
Ring Mode — Appears for Silent, Ring, Vibrate, and Ring+Vibrate. For details, see
Alarm — Pops up when you set an alarm to ring at a specified time.
Battery Level — Indicates the level of the battery charge. The more bars
you see, the more power you have remaining.
Setting the Ring Mode and Ring Tone” on page 35.
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