Technical Support ........................................................................................................................ 31
Introduction
2GIG EDGE is a self-contained Security and Smart Home panel designed to keep home and loved ones safe and
secure while offering world class convenience. Smart Home in 2GIG EDGE allows home owners to control and manage
Z-Wave home automation devices and compatible video cameras and doorbells. This manual covers all Smart Home
features and functions in detail to guide home owners and installers.
NOTE: Some features may be disabled or not installed, so contact your dealer/installer if you cannot access any feature in the manual.
The Installer Toolbox options can only be accessed by a 2GIG licensed installer.
2GIG EDGE Panel Smart Home Capabilities
Z-Wave™ and Z-Wave Plus™ and S2 Compatibility: Installers Master users (if congured on the system) can add up
to 232 smart home devices to communicate with the 2GIG EDGE Panel using the Z- Wave and Z-Wave Plus wireless
communication protocol.
The 2GIG EDGE Panel can be included and operated in any Z-Wave network with other Z-Wave certied devices from
other manufacturers and/or other applications. All non-battery operated nodes within the network will act as repeaters
regardless of vendor to increase reliability of the network. This device is a security enabled Z-Wave Plus product that is
able to use encrypted Z-Wave Plus messages to communicate to other security enabled Z-Wave Plus products.
Alarm.com Cameras
With a WiFi connected panel, view video streams of the installed Alarm.com cameras. See Alarm.com for a list of
compatible cameras.
Alarm.com/Skybell Doorbell Cameras
Live View and answer the doorbell directly on the WiFi connected panel. The panel provides two-way communication
to the video doorbell, allowing easy access to answer the door.
Local Network Cameras Support
Stream video from local network ONVIF cameras over WiFi. (ONVIF Prole-S cameras supported)
On the Home screen, you can tap an option to access
Smart Home menu.
These options allow the ability to operate any smart
home devices directly from the 2GIG EDGE Panel.
To learn about options in this menu, see Smart Home Controls, next page.
If the Smart Home Controls menu is not congured
on your system, the following notication message
appears when you tap the Smart Home Controls
button. Tap OK to dismiss the message.
Smart Home Controls
The Smart Home Controls menu allows the ability to control Z-Wave smart home devices at the 2GIG EDGE Panel.
The system supports a maximum of 232 Z-Wave devices.
Lights
Use the controls on the Lights screen to adjust smart
home lighting devices, or turn them On and Off.
Dim or Brighten Lights
To dim or brighten lights:
1. At the Smart Home menu, tap Lights.
2. At the Lights screen, swipe left to dim the light
or right to brighten. You can also tap the dim or
brighten icon.
Off / On Switch
Tap the switch to turn an assigned light Off or On.
Locks
Use the controls in the Locks screen to lock and unlock
your smart devices.
To lock and unlock devices:
1. At the Smart Home menu, tap Locks.
2. At the Locks screen, tap a switch to lock or
unlock.
NOTE: Consult your security provider for information
about enabling the Smart Home feature on your system.
Thermostats
Use the controls in the Thermostats screen to operate
your thermostats. To operate the thermostat:
1. At the Smart Home menu, tap Thermostats.
2. At the Thermostats screen, you have these
options:
To change the temperature set points,
»
press the top arrow to raise the temperature
or press the bottom arrow to lower the
temperature.
To change the fan setting, tap the current
»
setting to open a menu and tap the desired
option.
To change the thermostat mode, tap the
»
current setting to open a menu and tap the
desired mode.
The Alarm.com mobile app allows you functional access to your 2GIG EDGE system using your Apple
iOS or Android™ smart phone. To get started, download the app from the Apple App Store or Google Play.
To get started:
1. Access the Alarm.com portal.
2. Enter the Username and Password
provided by your dealer.
3. When prompted to agree to Alarm.
com’s terms and conditions, select
“I Agree”.
4. Create your new password following
the Minimum Requirements.
5. Choose then answer a Security
Question, then select Conrm.
6. Verify your email address. An email
will be sent to your account. On the
email, click Verify to complete the
registration process.
Users
When you access the Users option for the rst
time, your dealer will have entered at least one
user.
Adding a New User
1. Click Add New User, then enter a First
and Last name.
2. Click Create.
When you access the Users option for the rst
time, your dealer will have entered at least one
user.
Device Access Screen
1. Enter four numbers to generate the
user’s access code.
2. Click on a switch to enable or disable
selected devices for the new user.
3. When you’re nished, select Save.
Account options a located on the left side
of the screen:
Click Add New Rule to set a Trigger, Action and
Time frame for the new automated action.
Once a Rule is created, you can set Schedules,
Scenes, Arming Schedules and setup Auto ReArming.
Video on the 2GIG EDGE
Enable “Stream Video to Security Panel Screen”
from customer account portal on Alarm.com.
NOTE: These instructions apply to all Alarm.com
cameras.
NOTE: Cameras and doorbells must rst be added
to an Alarm.com account. Follow alarm.com
instructions to add cameras and doorbells.
The Alarm.com Mobile APP
Z-Wave devices installed on the 2GIG EDGE Security & Smart Home System will be displayed within the Alarm.com
Mobile App. Installed devices can be operated using the app, however device settings and functionality will differ for
each device.
Example: Z-Wave Thermostat
Settings
Login Settings
Make changes to the login, password, email
address and other settings related to Login.
Account Management
Edit Account Information, System Information and
Property Information.
Devices
Manage devices and settings.
Geo-Services
Create geo-fences and congure location
features.
Notications
Use this option to Edit (), Enable or Disable
preset Notications for specic events. When an
option is enabled, the system sends a notication
via email.
Choose +New Notication to create a
notication that relates to these categories:
Standard, Property Awareness, Family, Second
Home and Reminders.
Activity
Review panel activity history, such as Website
login, Alarms, open doors, etc.
NOTE: This option is only available if enabled by your
installer.
Smart Home Settings available:
View All Devices
»
Add Device
»
Remove Device
»
Check Network
»
Rediscover Network
»
Doorbells
»
Cameras
»
).
View All Devices
Displays all Z-Wave Smart Home Devices
connected to the panel.
2. Tap > next to Device Name.
Identify a Smart Home Device
1. Tap IDENTIFY. The system will identify the
device.
2. The Identify option should turn the device On
and Off to identify the node.
3. Use the keyboard to enter the new name, then
tap UPDATE.
Rename a Smart Home Device
1. Tap > adjacent to a device to edit a Smart
Home device.
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Add Device
Pair a Z-Wave compatible device with the panel.
1. Tap Add Device. The Add Smart Home
Device appears.
NOTE: It’s recommend that Z-Wave devices be removed
before attempting to add them to the panel. This
process clears any previous Z-Wave pairing information
from the device.
NOTE: See Remove Device, page 17, for instructions
on removing a device.
If a device is missing information after its inclusion,
the device will display in yellow.
1. Tap the Notication.
Tapping the Notication will display this message.
2. Tap OK, then tap DONE to return to the
Z-Wave Settings screen.
3. Tap Check Network (see next page).
Show/Hide a Smart Home Device
On the Edit Smart Home Device screen, tap the
switch to enable or disable the Show option. When
disabled, the system will hide the device from the
View Smart Home Devices screen.
Check Network
Check the network for failed nodes.
1. Tap Check Network.
2. Tap TEST.
Remove a Failed Smart Home Device
1. Tap REMOVE to remove a failed device from
the system.
2. Once alerted that the removed was successful,
tap OK.
3. The system scans the network for failed
nodes. This can take several minutes
and some of the Z-Wave functions will be
unavailable until the rediscovery is complete.
4. Once completed, the screen will display “failed
Use the Screen Settings options to adjust the
screen brightness, dim brightness, backlight timeout,
screensaver features, and to place the touchscreen into
Clean Mode.
2. Tap START. The process will begin.
3. The panel will discover available nodes, then
complete.
4. Tap
menus.
when nished to return to previous
Screen Brightness
Adjust the screen brightness to improve the readability of the text and images on the touchscreen and to avoid eye
discomfort in darker environments or at night.
To adjust the screen brightness, swipe the Screen Brightness slide control to the left or right to decrease or increase
the brightness.
Screen Timeout
Tap the current setting, then select a new time for the screen to timeout (30 seconds to 10 mins). Default is 2 min.
Screen Saver
The Screen Saver setting allows for photos to be
displayed when the screen times out.
1. Navigate to the Screen option ().
2. On the Screensaver settings, select the current
setting then select from the dropdown list:
OFF – No screensaver
»
MY PHOTOS – displays preloaded photos
»
or photos you load, see the next section
Screensaver: My Photos.
DEMO MODE – for dealer use (must be
»
congured in Installer Toolbox).
Remote Keypad Options
Sound
The sound setting for the 2GIG EDGE Remote Keypad
can be found in the Settings/Sound menu.
1. At the Home screen, tap the Settings icon (
2. Tap SOUNDS.
3. To adjust volume, use a nger to slide the
volume slider left or right.
).
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Screensaver Active
1. Use a nger to scroll time settings to select a
NOTE: The USB ash drive must be formated FAT/
FAT32.
Screen Saver - Replace Photos
1. On the Installer Toolbox menu, tap Z-Wave
Settings.
Changing Screensaver Settings
Select from the following settings to adjust how your Screen Saver Photos are displayed:
1. Photo Duration – Select how long each photo will display before transitioning to the next photo (Options 30
seconds, 1, 2, or 5 minutes).
2. Transition Effect – (Options: None, Fade, Push, and Wipe).
3. Transition Duration – Number of seconds to transition between photos. (Options: 2, 3, or 5 seconds).
4. Display Sequence – Order in which the photos are displayed. (Options: By Photo Name, Shufe (Random).
5. Full Landscape Mode – Tap to Enable or Disable.
Clean Screen
To clean the screen without affecting on-screen functions, press START for 30 seconds available for cleaning.
Wipe the touchscreen with a soft, dry, microber cloth that is specially designed for cleaning sensitive surfaces.
WARNING: Once cleaning mode begins, the touchscreen and all functions will be unavailable for 30 seconds, including the
Emergency Buttons.
Installers Setup
To access the Z-Wave Settings menu via the
Installer Toolbox:
1. On the Home Screen, tap the Settings Menu
Z-Wave Settings
Z-Wave Settings available from the Installer
Toolbox include:
View All Devices
»
Add Device
»
Remove Device
»
Check Network
»
Rediscover Network
»
Reset Controller
»
See Z-Wave Setup section, pg. 14, for setup
instructions for these options.
Reset Controller
Available only for Installers, the Reset Controller
option is also found on the Z-Wave settings menu.
Reset the panel’s Z-Wave Controller back to default
settings.
1. Tap Reset Controller.
(
).
2. Enter the Installer Access Code to gain
access to the panel settings.
3. Scroll down then tap the Installer Toolbox
icon.
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2. Tap Yes to start the process.
NOTE: Once Yes is selected, the reset cannot be
reversed.
NOTE: If this controller is the Primary controller for
your network, resetting it will result in the nodes
in your network being orphaned and it will be
necessary after the reset to exclude and re-include
all of the nodes in the network.
If this controller is being used as a Secondary
controller in the network, use this procedure to
reset this controller only in the event that the
network Primary controller is missing or otherwise
inoperable.
10. Type in the name you’d like to give the camera.
11. Tape DONE when nished.
7. The panel searches for available cameras.
8. Once the camera’s are added, tap the camera
displayed to access camera settings.
NOTE: The panel will add all network cameras with
the same login name and password. If the cameras are
using different login names and passwords, repeat the
process to add additional cameras.
9. Tap Device Name to edit the name of the
device.
Edit Camera Login / Password
Login and Password options are available for creating
a Login name and assigning the Password.
1. Tap Login or Password to access a keypad to
create a Login or name or Password.
2. On the Login edit screen, use the keypad to
create a Login name.
3. Tap NEXT.
26
4. On the Password edit screen, use the keypad
to create a Password.
5. Tap CONNECT.
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2GIG EDGE Smart Home Manual
Setup On-Board Camera
1. Access the Installer Toolbox, then tap
CAMERA SETTINGS ().
2. Tap ON-BOARD CAMERA ().
Additional Information
Basic Commands
Basic Get commands to the EDGE panel will receive a response of Basic Report Value 0
»
Basic Set commands to the EDGE panel are ignored
»
Group Identier
Only Group 1 is supported
»
Max number of devices per group: 1
»
Associations
Associations can be set by controllers with the ASSOCIATION_SET command
»
Associations supported commands:
»
COMMAND_CLASS_DEVICE_RESET_LOCALLY
»
DEVICE_RESET_LOCALLY_NOTIFICATION
»
21. At the On-Board Camera Settings screen,
tap the switch adjacent to the Event setting to
enable or disable.
The On-Board Camera will now capture photos
associated with enabled events.
22. Tap
menus.
when nished to return to previous
Enable/Disable Streaming Video
Tap to enable streaming video to Remote Keypad(s).
NOTE: Associations are not controlled/supported through the EDGE UI.
S2
Supported Command Classes and Security Levels
»
NOTE: EDGE minimum required security level is none.
Command Class
COMMAND_CLASS_ZWAVEPLUS_INFO2
COMMAND_CLASS_MANUFACTURER_SPECIFIC1
COMMAND_CLASS_SECURITY1
COMMAND_CLASS_SECURITY_21
COMMAND_CLASS_INCLUSION_CONTROLLER1
COMMAND_CLASS_TRANSPORT_SERVICE_V22
COMMAND_CLASS_DEVICE_RESET_LOCALLY1
COMMAND_CLASS_POWERLEVEL1
COMMAND_CLASS_CRC_16_ENCAP1
COMMAND_CLASS_ASSOCIATION_V22
COMMAND_CLASS_ASSOCIATION_GRP_INFO_V33
COMMAND_CLASS_SUPERVISION1
Version
Number
Controller Replication
Controller replication is not supported through the panel User Interface. Please consult your backend provider if the
replication option is available through the dealer portal.