Radio Shack 43-3903 User Manual

www.radioshack.com

OWNER’S MANUAL —
Please read before using this equipment.

SM

Thank you for purchasing a RadioShack Advance
CID/Call Waiting ID Box. Your Caller ID box stores and
displays up to 64 Caller ID records. It displays the caller’s
telephone number (and name, if available in your area) and
the current date and time, as provided by your local phone
company to Caller ID service sub scribers.

Where Caller ID is offered, one or more of the following
options are generally available.

!

• caller’s number only

• caller’s name only

• caller’s name and number

The actual number of Caller ID records your Caller ID box
stores depends on the Ca ller ID inform ation sent by the p hone
company.

Advance CID/Call Waiting ID Box

The display is
protected by a
piece of film
during ship­ment. Peel off
this film before
you use the
Caller ID box.

Press to
delete Caller
ID records, or
confirm
programmed
information.

Press to save and
work with a lis t of
important caller s.

with Blue Backlight and 10-Number VIP

43-3903

Press to scroll
through Caller ID
records and program
the Caller ID box.

Press to call
back a number
and program
callback
options.

NEW VIP

Call Light

IMPORTANT

!

To use this Caller ID box, you must be in an
area where Caller ID service is available, and
you must subscribe to the service.

!

Ô NOTE Ô

• The backlight does not work if the AC
adapter is disconnected.

• The USOC number for both the single-line
and two-line jacks to be installed is RJ11C
(or RJ11W for a wall plate jack).

If your home has specially wired alarm
equipment connected to the telephone line,
be sure that installing the Caller ID box does
not disable your alarm equipment. If you
have questions about what will disable your
alarm equipment, contact your telephone
company or a qualified installer.

Ô BATTERY NOTES Ô

• Dispose of dead batteries promptly and
properly.

• Do not burn or bury batteries.

• Use only fresh batteries of the required size
and recommended type.

• Do not mix old and new batteries, different
types of batteries (standard, alkaline, or
rechargeable), or rechargeable batteries of
different capacities.

• If you do not plan to use the Caller I D box for
a month or more, remove the batteries.
Batteries can leak chemicals that can
destroy electronic parts.

• When replacing batteries, do not press any
buttons on the Caller ID box after you
remove the old batteries. Doing so could
erase all stored information.

• When replacing the batteries, have fresh
ones on hand before you begin. If you do not
install the new batteries within about 2
minutes after removing the old ones, you will
lose all the information stored in the
Caller ID box.

CALLER ID BOX SETUP

Caller ID is a service provided by your tele­phone company. Whe n you subscri be to this
service, between the first and second rings,
the telephone company sends the caller’s
telephone number (and name, if available) and
the call’s date and time. The Caller ID box
receives and displays this information for each
call and updates th e di splay with the curre nt
date and time. Your Caller ID box saves up
to 64 Caller ID records, then replaces the
oldest Caller ID record with each new one.

INSTALLING BATTERIES

You need four AA
batteries (not
supplied) to power
and protect the

-

Caller ID box’s
memory during a

A

A

+

+

A

A

-

power failure.
Batteries are
available at your
local RadioShack
store or online at
www.radioshack.com. Ô

1. While holding down the button on the
bottom of the attached mounting
bracket, lift up the bracket to remove it.

2. Use a flat-blade screwdriver to lift the
tab on the batt ery co mp artmen t door o n
the bottom of the Caller ID box.

3. Place four fresh AA batteries (not
supplied) into the compartment as
indicated by the polarity symbols
(+ and –) marked inside.

4. Replace the battery cover and snap it
closed.

When appears or the display dims,
replace the batteries.

-

A

A

+

+

A

A

-

CONNECTING THE
AC A

back of the Caller ID box. Then connect the
other end of the adapter to a standard AC
outlet. Ô

DAPTER

To power the system, plug the
supplied Class 2 AC adapter’s

!

barrel plug into DC 6V 200 mA on the

CALLER ID BOX CONNECTION

Your Caller ID box is ETL listed to UL
standards and meets all applicable FCC
requirements.

Your Caller ID box connects directly to a
modular telephone line jack. If your
telephone wiring does not have a modular
jack, you can update the wi ring yourself
using jacks and adapters (available at your
local RadioShack store), or have the
telephone company update the wiring for
you. You must u s e compatible modular
jacks that are compliant with Part 68 of FCC
Rules and the requirements adopted by the
ACTA. The telephone cord and modular
plug provided is Part 68 compliant for
connecting to the telephone company
network.

Connecting to a Single-Line
Phone

1. Disconnect the telep hone line cord from

2. Plug the Caller ID box’s pre-wired

Ô

the modular phone jac k on the w al l an d
plug it into the PHONE JACK on the
back of the Caller ID box.

telephone line cord into the modular
phone jack on the wall.

IMPORTANT

If an icon appears at the end of a paragraph, go to the box on that page with

!

the corresponding icon for pertinent information.

!

— Important

!

Ô — Note

© 2002 RadioShack Corporation.

RadioShack and RadioShack.com are trademarks used by

All Rights Reserved.

RadioShack Corporation.

Connecting to an Answering Machine

Be sure to set your
answering machine to
answer after two or
more rings, so the
Caller ID box has time
to record the call
information.

To Telephone

1. Plug the Caller ID box’s pre­wired telephone line cord
into the modular wall jack.

1. Plug one end of
another modular
cord (not supplied)
into PHONE JACK.

Connecting to a Two-Line Phone

To record information about calls received on a two-line
phone, you can connect two Caller ID boxes using a triplex
adapter (not supplied, available at RadioShack). Each
Caller ID box only records information about calls received
on the line to which it is connected.

Your modular phone wall jack must be an RJ14 jack wired
for two phone lines.

1. Disconnect the telephone line cord from the modular
phone wall jack, and plug it into the
triplex adapter.

2. Plug the triplex adapter into the modular phone wall
jack.

3. Plug the pre-wired telephon e line co rd from you r Caller
ID box into either

L1 or L2 on the triplex adapter.

4. Repeat Step 3 to connect another Caller ID box to the
other available jack (

L1 or L2) on the triplex adapter.

L1 + L2 jack on the

Triplex
Adapter

1. Plug the line cord’s
other end into the
answering mach ine’s
line jack.

Modular Phone Wall J ack

L1 + L2

L1

L2

1. Plug one end of a third
telephone line cord into the
answering machine’s phone
jack and the other end into the
phone’s modular jack.

MOUNTING THE

ALLER ID BOX

C

You can set the Caller ID box flat on a desk, shelf or
table by itself o r w ith th e s up pli ed mo unti ng bra ck et,
or use the mounting bracket to mount the Caller ID
box on a wall.

You need two screws (not supplied) with heads
larger than the keyhole slots in the mounting
bracket.

1. Using the keyho les in the brack et as a template,
mark the mounting screw locations on the wall.

2. Drill a hole in the wall at each marked location.

3. Thread the screws into the holes, letting the
heads extend about
mounting surface.

4. Attach the mounting bracket to the Caller ID
box.

5. Align the keyhole slot s on the mo unting bracket
with the screws and slide the Caller ID box
down until it is secure.

6. Lift the Caller ID box’s screen to adjust it to the
desired angle.

1

/8 inch (3mm) from the

SETTING UP THE CALLER ID BOX

1. With the time displayed, hold down

REVIEW and  simultaneously until ENTER

LANGUAGE

flashes.

2. Press
language. Press DELETE to confirm. LCD

CONTRAST

3. Press REVIEW  or  to select the
contrast level (from 1 – 5). Press DELETE to
confirm. ENTER AREA CODE, and _ _ _ appears,
and the first _ flashes.

4. Press
code. Press DELETE to confirm the selection.

5. Repeat Step 4 to set the second and third
digit.

6. M/S (master/secondary) on the back of the
Caller ID box lets you connect up to four
Caller ID boxes to the same phone line, so
you can receive Caller ID information on
more than one phone on that line. Ô

If you are installi ng one Caller ID bo x, set M/S
to
Caller ID box, set

M then set M/S to S on the other Caller ID

boxes.

and then ENG ESP FRA appear. ENG

REVIEW  or  to select the desired

and 1 2 3 4 5 appear, and 3 flashes.

REVIEW  or  to select the area

Ô

M. If you are installing more than one

M/S on one Calle r ID box to

Ô NOTE Ô

• If no keys are pressed for 20
seconds, the Caller ID box exits
setup.

• If you install more than one Caller
ID box on the same phone line
and do not set M/S on at least
one Caller ID box to M, incoming
calls might be disconnected.

• You can also connect other Caller
ID modules that do not have the
Call Waiting function to the same
phone line as your Caller ID box,
as long as you do not connect
more than four modules at the
same time (including this Caller
ID box).

• If you connect another type of
CID module (other than this Caller
ID box) that has Call Waiting to
the same phone line, the CID
Waiting signal might be garbled or
not received.

2

RECEIVING CALL WAITING
C

ALLER ID

Your Caller ID box displays incoming call
waiting Caller ID information while you are
on another call. If you receive a call while
you are on another call, NEW appears, the
red new call light and CALL WAITING flash,
and the phone mutes while the Caller ID
information appears on the display.

CALL BACK FROM

ALLER ID MEMORY

C

1. With the handset on the base, repeat­edly press REVIEWandto find the
desired number. Ô

2. Press CALL BACK twice. The Caller ID
box automatically redials the number

PICK UP CALL appears.

and

3. Lift the handset.

Select one of the four options below based
on your telephone company’s requirements
to make toll calls within your area code.

Option1

1 + Area Code + 7-digit number (11 digits)

Option 2

1 + 7-digit number (8 dig its)

Option 3

Area Code + 7-digit number (10 digits)

Option 4

7-digit number

1. Repeatedly press REVIEWand to
find the number to redial.

2. Press

3. Press

4. Press

5. Pick up the handset.

CALL BACK. The 7- or 11-digit

number flashes.

REVIEWand to select one of

the above four options.

CALL BACK again to confirm. The

selected number is diale d autom atical ly
and PICK UP CALL appear s. Ô

RECEIVING CALLS

During an incoming call, NEW appears and
the red New Call light flashes while the
phone is ringing. The number of new and
total calls appear. The red light flashes
slowly, until all calls are reviewed. Ô

• If only the caller’s phone number is
received, the caller’s phone number w ith
the call time and date appear.

• If an incorrect, inval id or inco mplet e signal
is received,

• If the name and number are unlisted,

– PRIVATE CALL – appears with the call time

and date.

• For long distance calls,
appears.

– LINE ERROR – appears.

LONG DISTANCE

• If the name and number are not ava ilabl e,

– UNAVAILABLE – appears with the call time

and date.

REVIEWING CALLER ID RECORDS

Each Caller ID record includes the time and
date of the call, the call numb er (determ ined
by the order in which the ca lls are receiv ed),
the caller’s telephone number, and the
caller’s name (if available).

1. Press

REVIEW  or  to review the

calls. Ô
Once you have view ed all the new calls,

END OF NEW CALL appears.

After you view al l the sav ed call s, END OF

LIST

appears.

2. Press

REVIEW  or  to view them

again.

USING THE VIP LIST

Your system lets you sav e up to 10 Cal ler ID
records in it s VIP call list so they will not be
deleted when you delete all calls from the
system’s memory. This lets you save a list of
important callers.

Follow these steps to store C aller ID re cords
in the VIP call list.

1. Repeatedly press
select a Caller ID record you want to
store as a VIP call.

2. Press VIP. VIP appears and NEW VIP
flashes quickly. The C aller ID box store s
the Caller ID record as a VIP Caller ID
record. Ô

REVIEW  or  to

DELETING CALLER ID RECORDS

Deleting a Single Record

1. Press REVIEW  or  until you see
the record you want to delete.

2. Press

DELETE twice to delete the

record. The remaining Caller ID rec ords
are renumbered automatica lly.

Deleting All Records

1. After reviewing all new messages,
press and hold DELETE for about 3
seconds. ERASE ALL CALLS? appears.

2. While ERASE ALL CALLS? appears, press

DELETE again. – NO CALLS – appears.

To cancel deletion, do not press any
buttons. After about 20 seconds,

CALLS?

disappears.

ERASE ALL

CARE

Keep the Caller ID box dry; if it gets wet,
wipe it dry immediately. Use and store the
Caller ID box only in normal temperature
environments. Handle the Caller ID box
carefully; do not drop it. Keep the Caller ID
box away from d ust a nd di rt, an d wi pe i t with
a damp cloth occasionally to keep it looking
new.

Ô NOTE Ô

Call Back From Caller ID Memory

• The handset for the phone connected to the
Caller ID box must be on the hook before
using this option.

• When the caller’s phone number has a
different area code from the preset area
code, 1 and the caller’s three digit area code
are inserted automatically during memory
call back.

• When the caller’s phone number has the
same area code as the preset one, 1 and the
three digit area code are deleted
automatically during the memory call back.

Receiving Calls

• The red New Call LED flashes until all the
new calls have been reviewed.

• The red New Call LED flashes quickly when
a VIP call is received.

• The number of new calls does not change
until all calls have been reviewed and

NEW CALL

Reviewing Caller ID Records

• RPT appears if you received more than one
call from the same number.

• If you receive a call from a number
previously stored in memory, the old Caller
ID record’s data is replaced with the new
call’s time and date, and

Deleting All Records

You must review all new calls before you can
erase all calls.

Using the VIP List

• Every time you review a VIP call by pressing
either REVIEW key,VIP appears and NEW
VIP flashes quickly.

• To delete a VIP Caller ID record, repeatedly
press either REVIEW key to find the desired
VIP call, then press VIP once. VIP
disappears and NEW VIP stops flashing.

• To toggle a VIP call record to normal, press
VIP when you find the desired VIP call
record.

appears.

NEW appears.

END OF

3

Limited One-Year Warranty

This product is warranted by RadioShack against
manufacturing defects in material and workmanship
under normal use for o ne (1) year from the date of
purchase from RadioShack company-owned stores
and authorized Radio Shack franchisees an d dealers.
EXCEPT AS PROVIDED HEREIN, RadioShack
MAKES NO EXPRESS WARRANTIES AND ANY IM­PLIED WARRANTIES, INCLUDING THOSE OF
MERCHANTABILITY AND FITNESS FOR A PARTIC­ULAR PURPOSE, ARE LIMITED IN DURATION TO
THE DURATION OF THE WRITTEN LIMITED WAR­RANTIES CONTAINED HEREIN. EXCEPT AS PRO­VIDED HEREIN, RadioShack SHALL HAVE NO
LIABILITY OR RESPONSIBILITY TO CUSTOMER
OR ANY OTHER PERSON OR ENTITY WITH RE­SPECT TO ANY LIABILITY, LOSS OR DAMAGE
CAUSED DIRECTLY OR INDIRECTLY BY USE OR
PERFORMANCE OF THE PRODUCT OR ARISING
OUT OF ANY BREACH OF THIS WARRANTY, IN­CLUDING, BUT NOT LIMITED TO, ANY DAMAGES
RESULTING FROM INCONVENIENCE, LOSS OF
TIME, DATA, PROPERTY, REVENUE, OR PROFIT
OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, EVEN IF RadioShack
HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
Some states do not allow limitations on how long an
implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above
limitations or exclusions may not apply to you.
In the event of a pro duct defect during the warran ty
period, take the product and the RadioShack sales re­ceipt as proof of purchase da te to any RadioShack
store. RadioShack will, at its option, unless otherwise
provided by law: (a) correct the defect by product re­pair without charge for parts and labor; (b) replace the
product with one of the same or sim ilar design; or (c)
refund the purchase price. All replaced parts and
products, and products on which a refund is made,
become the property of R adioShack. New or recondi ­tioned parts and products may be used in the perfor­mance of warranty service. Repaired or replaced
parts and products are w ar ra nte d f or the remainder of
the original warranty period. You will be charged for
repair or replacemen t of the product made after th e
expiration of the warranty period.
This warranty does not cover: (a) damage or failure
caused by or attribu table to acts of God, ab use, acci­dent, misuse, improper o r abnormal usage, fai lure to
follow instructions, improper installation or mainte­nance, alteration, lig htning or other incidence of ex­cess voltage or current; (b) any repairs other than
those provided by a Rad ioShack Authorized Service
Facility; (c) consumables such as fuses or batteries;
(d) cosmetic damage; (e) transportation, shipping or
insurance costs; or (f) costs of product removal, instal­lation, set-up service adjustment or reinstallation.
This warranty gives you sp ecific legal r ights, and you
may also have other rights which vary from state to
state.

RadioShack Customer Relations, 200 Taylor Street,

6th Floor, Fort Worth, TX 76102

12/99

If your Caller ID box is not performing as it
should, take it to your local RadioShack
store for assistance. To locate your nearest
RadioShack, use the store locator fe ature on
RadioShack's website
(www.radioshack.com), or call 1-800-The
Shack (843-7422) and follow the menu
options. Modifying or tampering with the
Caller ID box's internal components can
cause a malfunction and might inv al ida te it s
warranty and void you r FCC aut horiza tion t o
operate it.

SPECIFICATIONS

Power Source ........... Regulated 6V DC, 200mA,

Positive (+) Tip AC Adapter

Use of any other power source may cause

damage.

THE FCC WANTS YOU
TO KNOW

This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a re sidential instal lat ion . T his
equipment genera tes, uses , and can ra diat e
radio frequency energy and, if not installed
and used in accordance with the
instructions, ma y cause harmful int erference
to radio communications.

However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and o n, the u ser is
encouraged to try to correct the int erfer enc e
by one or more of the following measures:

• Reorient or relocate the receiving
antenna.

• Increase the separation between the
equipment and receiver.

• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.

• Consult your local Ra dioShack store or
an experienced radio/TV technician for
help.

• If you cannot eli minat e the interfere nce,
the FCC requires that you stop using
your Caller ID box.

Changes or modifications not expre s sly
approved by RadioShack may cause
interference and void the user’s authority to
operate the equipment.

SURGE PROTECTION

Your Caller ID box has built-in protection
circuits to reduce the risk of damage from
surges in telephone line and power line

current. These protection circuits meet or
exceed the FCC requirements. However,
lightning striking the Caller ID box or power
lines can damage your Caller ID box.

Lightning damage is not common.
Nevertheless, if you live in an area that has
severe electrical storms, we suggest that
you unplug your phone when storms
approach to reduce the possibility of damage.

FCC STATEMENT

Your Caller ID box complies with Part 68 of
FCC Rules and the requirements adopted
by the ACTA. On the bottom of this product
is a label with this product’s FCC Product
Identification number in the format
US: DYFND01B433903. If requested, you
must provide this information to the
telephone company.

You must not connect your Caller ID box to:

• coin-operated systems

• most electronic key telephone systems

Your Caller ID box is not intended to be
used with party-line systems. Connection to
party line service is subject to state tariffs.
Contact the state public utili ty com m is si on,
public service commission, or corporation
commission fo r information.

We have designed your Caller ID box to
conform to fe deral regulations, and you can
connect it to mo st telepho ne lines . However ,
each Caller ID box (and each device, such
as a telephone or answering machine) that
you connect to the telephone line draws
power from the telephone line. We refer to
this power draw as the device's ringer
equivalence number, or REN. The REN for
your Caller ID box is the digits represented
by ##, without a decimal point (03
represents a REN of 0.3 for example) in the
Product Identification on the number found
on the bottom of your Caller ID box.

If you use more than one phone or other
device on the line, ad d up all of th e RE Ns. If
the total is more than five (three in rural
areas), your telephones might not ring. If
ringer operation is impaired, remove a
device from the line.

In the unlikely event that your phone causes
problems on the phone line, the pho ne
company can temporarily discontinue your
service. If this happens , the phone compan y
attempts to noti fy you in a dvance. If advance
notice is not practical, the phone company
notifies you as so on as possib le and advises
you of your right to f ile a com plaint wit h the FCC.

Also, the phone company can make
changes to its lines, equipme nt, ope rati ons ,
or procedures that could affect the operation
of this Caller ID box. The telephone company
notifies you of these chan ges in a dvance, so
you can take the n eces sary s tep s to p revent
interruption of your telephone service.

RadioShack Corporation
Fort Worth, Texas 76102

43-3903

LIB965YY

12A02

Printed in China