Paxar Monarch 9825 User Manual

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Monarch

9825 Printer

TC9825QR Rev. AA 2/02 ©2002 Paxar Corporation. All rights reserved.

This Quick Reference contains supply loading and general care and maintenance procedures. For more detailed information, theOperator’s Handbook is on the enclosedCD-ROMor can be downloaded from our Web site (www.monarch.com). You can print this manual or order ahard-copyversion (part number TC9825OH).

C o n n e c t i n g t h e C a b l e s

The power supply automatically switches between 115V or 230V. There are no operator settings required.

1.Plug the power cable into the socket. Plug the other end of the cable into a grounded electrical outlet.

2.Connect the communication cable into the appropriate port. Secure the cable with the connecting screws (serial) or spring clips (parallel).

If you are communicating with the host through the serial port, make sure the printer's communication values match those at the host. The factory default values are 9600 Baud, 8 bit data frame, 1 stop bit, no parity, and DTR flow control. Set the communication values on the printer to match those at the host.

3.Turn on the printer. Press ( I ) to turn on and ( O ) to turn off the printer.

U s i n g t h e C o n t r o l P a n e l

The control panel has a two-lineLCD display, 2 status lights, and five buttons. The control panel displays error codes/messages, and allows you to setup/configure the printer.

Power: The printer shows a steady green light when it is on.

Fault: The printer shows a steady amber light when it is out of labels or ribbon, or when you have a supply jam.

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Feed/Cut: Prints a label in theon-demandmode, feeds a blank label if there is no print job, and prints a label with error information that is useful to your System Administrator if an error is displayed.

Enter/Pause: Pauses the current print job or resumes a paused print job. Selects the displayed menu item.

Escape/Clear: When an error is present, clears the error. When a job (batch) is

 

printing, cancels the print job (batch). Enters the offline menu

 

mode or returns the display to the next higher menu.

l

Displays the previous menu item.

r

Displays the next menu item.

l and r

Prints test labels when you press the buttons at the same time.

 

Hold for one second and release.

L o a d i n g L a b e l s o r T a g s

1.Open the cover.

2.Unlock the printhead by turning the retaining latch.

3.Lift printhead assembly using the printhead tab until the assembly locks into place.

Printhead

Tab

Deflector

Tab

4.Place the roll of supply on the supply holder. For labels, the supply unrolls from the top or the bottom. For tags, make sure the supply unrolls from the bottom, because tag rolls are wound face in. Do not pick up the printer by the supply holder.

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5.Adjust the supply holder guides so the sides barely touch the roll. Make sure the supply roll turns freely. If you are using fan-fold supplies, place the supply stack behind the printer, label side facing up.

Supply

Holder

Guides

6.Push down on the supply lever to unlock the supply guides.

7.Lay the label strip across the supply guide so that a few inches extend past the front of the printer. Tuck the supply under the nibs and in between the die cut sensor.

For fan-fold supplies, lay the label strip over the supply holder and across the supply guide so that a few inches extend past the front of the printer. Tuck the supply under the nibs and in between the die cut sensor.

8.Adjust the supply guides so they touch the supply. Push up on the supply lever to lock the supply guides into place.

Die Cut Sensor

Nibs

Supply

Lever

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9.Hold the printhead assembly by the printhead tab while pressing down on the printhead release.

10.Close the printhead by pressing down on the thumb well until you hear it click into place.

11.Close the cover.

12.Press Feed/Cut to position the supply under the printhead.

Loading Labels for the Optional Peel Mode

Peel mode must be purchased separately. In peel mode, the printer separates the backing paper from the label. The next label is not printed until the completed one is removed from the printer. Make sure the printer is configured for on-demandmode and the correct supply type. The minimum feed length is 1.5 inches for peel mode. Hold the leading edge of peeled labels when printing on stock longer than six inches. You must usenon-perforatedsupplies for peel mode. Follow the steps for loading supplies from the previous section. Then, follow these steps after you close the printhead.

1.Remove the labels from the first 10 inches of the backing paper.

2.Press down on the exit cover tabs to open the exit cover on the front of the printer.

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3.Feed the backing paper over the peel bar.

4.Feed the backing paper through the lower opening of the exit cover. Close the exit cover. Pull down firmly on the backing paper to remove any slack.

Peel

Bar

Lower

 

Tear

Opening

 

Edge

 

 

 

 

 

Backing

 

 

 

 

Paper

 

 

 

 

 

When removing the backing paper, pull up across the saw-toothedtear edge. Make sure the backing paper tears at the edge.

5.Close the printer's cover.

6.Press Feed/Cut to position the supply under the printhead.

A d j u s t i n g t h e W i d e / N a r r o w K n o b s

You may need to adjust the two wide/narrow knobs according to the width of your supply. For supply that is more than two inches, adjust the knobs to the wide setting. For supply that is two inches or less, adjust the knobs to the narrow setting. For linerless supply, use the narrow setting (knobs are up).

You must adjust both of the knobs to the same position.

If you experience ribbon smudging in cold, dry environments, adjust the wide/narrow knobs to the wide setting.

For wide supplies, push down and turn the wide/narrow knobs clockwise with a screwdriver.

For narrow supplies, turn the wide/narrow knobs counter-clockwisewith a screwdriver until it pops back up.

The adjustment is shown in the wide position.

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L o a d i n g R i b b o n

1.Open the cover.

2.Unlock the printhead by turning the retaining latch.

3.Lift printhead assembly using the printhead

tab until the assembly locks into place.

Deflector Tab

4. Push the deflector tab down.

5.Slide the extra ribbon core on the take-upreel as far as it will go with the "Monarch This End Out" writing facing out. Use your empty ribbon core as thetake-upcore. Thetake-upcore only fits on thetake-upreel one way.

6.Remove the new ribbon from the package. Do not wrinkle or crush the new ribbon.

7.Slide the ribbon onto the back reel as far as it will go with the "Monarch This End Out" writing facing out. The ribbon roll only fits on the reel one way. Carefully unwind a few inches of ribbon from the bottom of the roll.

8.Carefully feed the ribbon under both

 

ribbon rollers and printhead.

Take-upCore

 

 

9.

Align the ribbon and make sure it is

Take-upReel

 

straight and centered throughout the

 

 

path.

Ribbon

10.

Tape the ribbon to the take-upcore. Do

Rollers

 

not tape the ribbon to the take-upreel.

11. Rotate thetake-upcore until the leader is past the printhead.

12. Remove any slack in the ribbon by turning thetake-upreel clockwise.

13. Hold the printhead assembly by the printhead tab while pressing down on the printhead release.

14. Close the printhead by pressing down on the thumb well until you hear it click into place. Close the cover.

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P r i n t i n g

Before you print, make sure the printer is connected and ready to receive data.

1.Turn on the printer. Your printer is ready to receive and print batches when you see

PRINT MODE

Ready

2.Download a format and a batch. Refer to the optional Packet Reference Manual for information on downloading print jobs.

3.The printer prints a strip of labels.

4.Remove the printed labels. If the printer will be unused for extended periods of time, we recommend leaving the printhead unlatched.

C l e a r i n g J a m s

When you are printing and a jam occurs, the Fault light on the printer's front panel

blinks.

1.Turn off the printer and open the cover and printhead assembly.

2.If necessary, remove the label roll and ribbon.

3.Remove the jammed labels and reload the label roll.

4.Close the printhead assembly and turn on the printer.

5.Press Feed/Cut to position the supply under the printhead.

C l e a n i n g

The rate and frequency at which you print determines how often you must clean the printer. You may need to clean the printhead, sensor, and platen roller:

if there is any adhesivebuild-upin the supply path.

after printing approximately 3 rolls of thermal transfer/thermal

Voids

direct/linerless supplies or after each ribbon.

daily if your printer is in an excessively dirty, hot, or humid environment.

if you frequently receive supply error codes.

when you see voids or streaking in the print as shown.

Streaks

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1.Turn off the printer and open the cover and printhead assembly.

2.Remove the label roll and ribbon (when cleaning the printhead).

3.Press down on the exit cover tabs to open the exit cover on the front of the printer.

4.Clean the platen roller with a cloth

moistened with water. Turn the

Platen

platen roller with your finger and

Roller

run the cloth across it. Make sure

 

the platen roller is clean all the

 

way around.

 

5.Moisten a cotton swab with isopropyl alcohol. Rub the cotton swab across the peel bar and remove any build-up.

6.Moisten another cotton swab with isopropyl alcohol. Rub the cotton swab across the printhead and remove any build-up.You may need to use a printheadCLEAN-STRIPif the printhead is extremely dirty or you see streaks on the supply.

7.Rub the cotton swab across the supply sensor and die cut sensor and remove any build-up.

Printhead

Supply

Sensor

Peel

Bar

8.Clean the build-upin the supply path.

9.Let the printer dry before you reload supplies.

10.Close the exit cover by pushing firmly on it. Both latches will click into place.

11.Close the cover and printhead assembly.

12.Turn on the printer.

13.Press Feed/Cut to position the supply under the printhead. Resend your format, batch, and check digit packets.

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T r o u b l e s h o o t i n g

This section provides solutions to minor printing problems.

Problem

Action

 

 

Error message appears

Turn off the printer, wait fifteen seconds and

during startup

then turn on the printer. Call Technical Support

 

if the error message reappears.

 

 

Does not print.

Check supply, check ribbon, send a corrected

 

format and batch packet.

 

 

Does not feed.

Set wide/narrow knobs correctly.

 

 

Partially printed data.

Clean the printhead, send a corrected format

 

packet.

 

 

Printing shadows or smears.

Clean the printhead, change supply, check

 

ribbon.

Light Printing.

Change supply, adjust the print contrast, check

 

wide/narrow knobs, check ribbon.

 

 

Heavy Printing.

Clean the printhead, change supply, adjust the

 

print contrast, check wide/narrow knobs, check

 

ribbon.

 

 

Voids in printing.

Clean the printhead, change supply type, check

 

ribbon.

 

 

Serial bar codes do not

Leave printhead unlatched when not in use, use

scan.

a print speed of 2.5 IPS, adjust the print

 

contrast.

 

 

Backing paper is wrapped

Carefully remove the backing paper. Make sure

around platen or peel roller.

the backing paper tears at the saw-toothedtear

 

edge when using backfeed and peel mode.

 

 

Blank labels print or 750

Clean supply sensors.

series errors.

 

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