DIGITAL VX2496
Users Manual
ENGLISH
Version 1.1 September 2003
ULTRAVOICE
ULTRAVOICE DIGITAL VX2496
SAFETY INSTRUCTIONS
CAUTION: To reduce the risk of electric shock, do not remove
the cover (or back). No user serviceable parts
inside; refer servicing to qualified personnel.
WARNING: To reduce the risk of fire or electric shock, do not
expose this device to rain and moisture.
This symbol, wherever it appears, alerts you to the
presence of uninsulated dangerous voltage inside
the enclosurevoltage that may be sufficient to
constitute a risk of shock.
DETAILED SAFETY INSTRUCTIONS:
1) Read these instructions.
2) Keep these instructions.
3) Adhere to all warnings.
4) Follow all instructions.
5) Do not use this device near water.
6) Clean only with a dry cloth.
7) Do not block any ventilation openings. Install in
accordance with the manufacturers instructions.
8) Do not install near any heat sources such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding type plug
has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
This symbol, wherever it appears, alerts you to
important operating and maintenance instructions
in the accompanying literature. Please read the
manual.
10) Protect the power cord from being walked on or
pinched particularly at plugs, extension cords, and the
point at which they exit the equipment.
11) Only use attachments/accessories specified by the
manufacturer.
12) Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer, or sold with the device.
When a cart is used, use caution when moving the cart/
device combination to avoid injury from stumbling over
it.
13) Unplug this piece of equipment during lightning
storms or when not used for long periods of time.
14) Refer all servicing to qualified service personnel.
Servicing may be required when this piece of equipment
has been damaged in any way, such as when power
supply cord or plug is damaged, liquid has been spilled
or objects have fallen inside, it has been exposed to rain
or moisture, it does not operate normally, or has been
dropped.
2
ULTRAVOICE DIGITAL VX2496
ULTRAVOICE DIGITAL
Professional High-Performance Mic Preamplifier/Voice Processor with AES/EBU Output
HIGH–RESOLUTION 24–BIT/
96 kHz CONVERTER
s Ultra low-noise discrete vintage-design mic/line input stage
s 24-bit AES/EBU output with selectable 44.1, 48, 88.2 and 96 kHz sampling rates or external clocking
s Authentic tube emulation circuitry for typical tube and tape saturation sounds
s True RMS expander for extremely smooth noise reduction
s Opto compressor for inaudible level control and creative sound processing
s Integrated dynamic enhancer compensates for high-frequencies lost through compression
s Voice-optimized equalizer specially designed for voice enhancement
s Opto de-esser for quick removal of excessive sibilance from your vocal track
VX2496
s High-performance VCAs for ultimate signal purity
s Ultra low-noise 4580 operational amplifiers for outstanding audio performance
s Accurate LED metering for crystal-clear level and processor indication
s Servo-balanced gold-plated XLR connectors for all main inputs and outputs
s Ultra high-precision ALPS® potentiometers for ultimate accuracy and repeatability
s Illuminated switches ensure perfect operation in dark stage environments
s High-quality components and exceptionally rugged construction for long life and durability
s Shielded toroidal power transformer for lowest noise interference
s Designed in Germany. Manufactured under ISO9000 certified management system
3
ULTRAVOICE DIGITAL VX2496
Dear Customer,
welcome to the team of
BEHRINGER users and
thank you very much for
expressing your confidence in us by purchasing
the VX2496.
Writing this foreword for
you gives me great
pleasure, because it
represents the culmination of many months
of hard work delivered
by our engineering team
to achieve a very ambitious goal: to offer you
a high-quality device
whose flexibility makes
it suitable for use both in
rental market.
The task of designing our new ULTRAVOICE DIGITAL VX2496
certainly meant a great deal of responsibility which we assumed
by focusing on you, the discerning user and musician. Meeting
your expectations also meant a lot of work and night shifts. But
it was fun, too. Developing a product usually brings a lot of
people together, and what a great feeling it is when all who
participated in such a project can be proud of what theyve
achieved.
It is our philosophy to share our enjoyment with you, because
you are the most important member of the BEHRINGER team.
studios and in the P.A.
1. INTRODUCTION
Thank you for the confidence you have placed in us by
purchasing the ULTRAVOICE DIGITAL VX2496. With the
ULTRAVOICE DIGITAL you have acquired an extremely powerful
device for creatively processing your music. Its professional
design means the VX2496 can produce excellent results, both in
the studio and live. Numerous features, such as the opto
compressor or the voice-optimized EQ mean you can even
process signals with a very wide dynamic range and tailor them
to the overall sound of your music. In addition, the VX2496 has a
digital AES/EBU output with a high-resolution 24-bit/96 kHz A/D
converter and a wordclock input enabling synchronization to
external devices.
The BEHRINGER ULTRAVOICE DIGITAL combines a microphone
preamp, control amplifier and equalizer and is ideally suited for
connection to a hard disk recording system where you could,
for example, record vocals directly onto the hard drive. The
highest quality is maintained, as any potential deterioration caused
by inserting into a mixing console is eliminated. In addition, the
integrated A/D converter ensures optimum conversion of the
analog signal with no degradation of sound quality. And, due to
its professional signal-processing features, the ULTRAVOICE
DIGITAL is also the ideal tool for optimizing live vocals.
To familiarize yourself with the functions of the VX2496, simply
connect any audio signal and try out each individual control. Use
a relatively uncompressed signal (for example, one of your own
recordings) in order to judge the effect of the opto-compressor.
CDs are usually pre-compressed, which makes it difficult to
hear how the compressor changes the sound.
4
ULTRAVOICE DIGITAL VX2496
Once you have developed a feel for the individual components,
you can unleash your creativity by combining individual functions.
+ This manual first describes the terminology used,
so that you fully understand the VX2496 and its
functions. Please read the manual carefully and keep
it for future reference.
1.1 Before you get started
Your ULTRAVOICE DIGITAL was carefully packed in the
factory, and the packaging is designed to protect the unit from
rough handling. Nevertheless, we recommend that you carefully
examine the packaging and its contents for any signs of physical
damage, which may have occurred during transit.
+ If the unit is damaged, please do NOT return it to
BEHRINGER, but notify your dealer and the shipping
company immediately. Otherwise, claims for damage
or replacement may not be granted.
Be sure that there is enough space around the unit for cooling
and, to avoid overheating, please do not place your
ULTRAVOICE DIGITAL on power amplifiers, etc.
The mains connection is via the enclosed power cord and a
standard IEC receptacle. It meets all international safety
certification requirements.
+ Please make sure that all units have a proper
ground connection. For your own safety, never
remove or disable the ground conductor from the
unit or the AC power cord.
Before you connect your ULTRAVOICE DIGITAL to the
mains, please make sure that the voltage setting on
your unit matches the local voltage! The fuse holder above
the AC power connector has 3 triangular markings. Two of
these three triangles are aligned with one another. The VX2496
is set to the voltage shown next to these markings and can be
switched over by turning the fuse holder by 180°. IMPORTANT:
This does not apply to export models designed exclusively
for 120 V operation!
The SIG LED above the gain control illuminates when an
input signal is present.
Ensure that the CLIP LED lights up only with peak signals.
If it is constantly lit or if distortion can be heard, reduce the
input level using the GAIN control.
The ULTRAVOICE DIGITAL has a low-cut filter which can
be used to remove low-frequency interference from the
microphone signal. This function is activated with the
LOCUT button. This filter has a slope of 12 dB/oct.
With the FREQUENCY control, you can select the cutoff
frequency below which the low-frequency component will
be removed (range 15 - 360 Hz).
The Ø INV shifts the input signal phase by 180°. Use this
function if the use of multiple microphones results in
cancellations of specific frequency ranges.
2.2 Expander and tube emulation
2. CONTROL ELEMENTS
2.1 Discrete vintage input stage
Fig. 2.1: Discrete Vintage input stage
This section of the ULTRAVOICE DIGITAL is a preamp
where you regulate the input level of the microphone or
line level signal.
Use the LINE button to select the type of input signal
(pressed = LINE, not pressed = MIC).
Press the +48 V button to power a condenser microphone.
Dynamic microphones do not require this phantom power
supply.
The GAIN control sets the input level. The scale -12 to
+12dB relates to the LINE input whereas the scale +10 to
+60dB relates to the MIC input.
2. CONTROL ELEMENTS
5
ULTRAVOICE DIGITAL VX2496
The TUNING control lets you determine the frequency range
to be saturated. All other ranges remain unaffected,
allowing the effect to be finely tailored.
To process the whole frequency spectrum, use the FULL
BW button. This makes the TUNING control inoperative.
2.3 Opto compressor
6
2. CONTROL ELEMENTS
ULTRAVOICE DIGITAL VX2496
+ To avoid coloring the character of the sound, do not
set the threshold too low when using the opto
de-esser. When the threshold is set at its optimal
value, the effect should only be recognizable by
direct comparison to the unprocessed signal using
the IN/OUT button.
Use the MASTER FADER to match the output signal level
to the input sensitivity of the following device (e.g. your
DAT or hard disk recorder).
+ Start by tuning the master fader right down and
increase it slowly to the desired level. If you start
with too high a level, you risk overloading the inputs
of the devices that follow!
The six OUTPUT LEVEL LEDs show the level of the output
over a -10 to +15 dB range. Ensure that the output level
does not go into overload otherwise the signal at the
DIG OUT output will be too high and cause distortion.
Use the POWER button to turn on the ULTRAVOICE DIGITAL.
2.6 Rear panel connectors
3. RECORDING WITH THE ULTRAVOICE DIGITAL
7
ULTRAVOICE DIGITAL VX2496
3) If necessary you can then smooth out the dynamics of the
vocal slightly with the opto compressor. Be sure not to
compress the signal too much; the compressor can always
be used again after the recording. Also, do not use the
hard ratio function at this stage as it makes a very audible
difference in the signal. If the vocalist constantly changes
his distance from the microphone during recording, extreme
dynamic fluctuations may result. In this case, a higher
level of compression should be used. Keep the threshold
relatively low on the opto compressor to obtain a normal
volume level.
+ To avoid having to compress the signal too much,
try to maintain a constant distance between the
vocalist and the microphone while recording.
Backing vocals should be highly compressed so they can be
present throughout the recording without volume fluctuations.
4) The voice-optimized EQ allows you to equalize deficiencies
in the sound image that could not be corrected in advance.
However, do not use extreme settings here either, as you
can add more EQ when mixing. The voice-optimized EQ
can be used to deal with the following problems:
s If the vocals sound muddy in the bass range, you
can cut the low-frequency area of the signal by using
the WARMTH control. Set the control to full cut and
locate the intrusive frequency range with the TUNING
control so that the voice sounds more balanced.
You should try this in solo mode first. Then, listen
to the voice with the rest of the mix and adjust the
WARMTH control until the overall sound is right.
s If the voice sounds too edgy, use the ABSENCE button
on the voice-optimized EQ. This will attenuate these
harsh frequencies without compromising the natural
quality of the overall sound. In addition, you can boost
the low frequencies with the WARMTH control or, if
necessary, improve the peaky characteristic of the
signal by lowering the BREATH or PRESENCE control.
s If the voice is getting lost in the mix, increase the
PRESENCE control. Boosting this range will help the
voice to cut through more.
s If the vocal sound is not brilliant enough, you can
add peaks using either the PRESENCE or the
BREATH control. Additionally, you can use the
opto-compressor enhancer to add upper harmonics
artificially.
5) If the signal contains unwanted frequency areas, use the
expander and the opto de-esser to remove them. Sibilance
can be removed with the opto de-esser, but first you must
isolate the intrusive frequency range:
s Activate the voice-optimized EQ and turn the BREATH
control up to exaggerate sibilant frequencies. If you
have already used the EQ, first make a note of the
original settings so they can be subsequently reset.
s Activate the opto de-esser and, using a low
threshold, turn the CUT FREQ control until the
sibilance is reduced.
s Now turn the voice-optimized EQ off again and reset
the BREATH control to its original position.
s Now set the threshold so the ACTIVE LED only lights
up when sibilance is present.
The expander enables you to remove intrusive noise from
quiet passages. To do this, turn the THRESHOLD control to the
far left and turn it up slowly with DEPTH set at medium. Find the
value at which you notice an audible suppression of the quiet
spots without impairing the vocal sound.
Only use the gate in exceptional casesif, for instance, you
want to achieve a specific effect. It radically affects the sound
and could thus ruin your recording.
6) Use the tube emulation for a classic analog tape recording
sound.
7) Finally, use the MASTER FADER to regulate the
ULTRAVOICE DIGITALs output.
4. MIXING WITH THE
ULTRAVOICE DIGITAL
Go ahead and experiment with the mixing possibilities of the
ULTRAVOICE DIGITAL and push it to its limits. It is often the case
that extreme effect and filter settings are needed to optimally
integrate a signal into the mix. If a voice ultimately appears as
very full and present in the mix, it usually means the signal has
been thoroughly and truly tweaked.
Vocals usually have reverb added during the mix. If you notice
intrusive noise (e.g. sibilance) in the reverb, use the opto
de-esser to remove it as follows:
s Remove the sibilance from the vocal as previously
described in chapter 3.5 and drive the reverb unit
via one of the main outputs (not via the INSERT path
as it is sourced before the de-esser). Make sure
the reverb unit is set to 100% wet, i.e. there is no
dry direct signal present.
s The reverb signal can now be mixed at the console
with the signal from the VX2496s RECORDING output.
This is sourced before the de-esser, and in this
way sibilance is removed only from the reverb
signal, not the main voice itself.
The expander can be used to remove spill from other
instruments which, for example, may have been picked up by
the microphone from the vocalists headphones. Remember that
compression would have the opposite effect, as the signal is
limited at the loudest spots. Any spill would then become
effectively louder.
Although the ULTRAVOICE DIGITAL was principally designed
to record vocals, you can of course also use it to record and mix
other signals.
4.1 Hints about analog output level setting
The output level meter has been calibrated to +4 dBu. For Main
Out, this means the following: if OUTPUT LEVEL METER shows
0 dB, +4 dBu is connected to Main Out. This way, you have
positioned the optimal level of the output signal in order to create
maximum rejection with sufficient headroom.
Hint: Some equipment requires a lower input signal level
(-10 dBV; in home recording domain). Use the input signal level
displays of such equipment as well as the output level control of
the VX2496 to create optimal adjustments.
4.2 Hints about digital output level setting
The maximum level for digital signals is 0 dBFS. If the OUTPUT
LEVEL-LEDs indicate +15 dB, this signal level is located at the
digital output of the VX2496. Always keep in mind that a signal
level higher than 0 dBFS/+15 dB will immediately lead to harsh
distortion. Therefore, we suggest that you always stay well
below this value in order to avoid distortion and increase
headroom for signal peaks.
+ Please always make sure that the clip LED at the
input is seldom or never lit.
5. LIVE APPLICATIONS WITH THE
ULTRAVOICE DIGITAL
The ULTRAVOICE DIGITAL is a versatile problem-solver and
sound-shaper both in live and studio environments.
On a small stage, short distances between the microphone
and the monitor speaker can lead to unpleasant feedback. In this
case the VX2496 opto de-esser could be used to suppress
feedback:
s Set the THRESHOLD control relatively low.
s Use the CUT FREQ control to find the frequency
causing the feedback.
s Now turn the threshold up far enough to eliminate
the feedback while maintaining an unaffected vocal
signal as much as possible.
8
5. LIVE APPLICATIONS WITH THE ULTRAVOICE DIGITAL
ULTRAVOICE DIGITAL VX2496
Loud volume can lead to large amounts of spill on stage, i.e.
the microphones do not just pick up one signal (e.g. vocal), but
many other signals from the stage. This can be a major problem,
as the individual signals cannot be easily controlled independently.
Use the expander to isolate individual signals and to lessen of
spill. The level of the spill is lowered while the louder wanted
signal is unaffected. The gate function also lends itself well to
this application as unwanted signals can be completely eliminated
in this way. You must be careful, however, to ensure that the
main signal is not clipped as the gate cuts off when it falls below
the threshold. This could even cause quiet passages to disappear
even though they are meant to be heard. The gate is also ideally
suited to processing impulse sounds (e.g. snare, bass drum,
toms etc.) as these are relatively short signals that neither swell
nor ring out.
6. INTEGRATION INTO A RECORDING
SYSTEM
As mentioned at the beginning of this manual, the
ULTRAVOICE DIGITAL is ideally suited to direct connection to a
recording medium, such as a DAT recorder, analog tape machine,
or even a hard disk recording system without the use of a mixing
console. Furthermore, an extremely clean signal is produced as
the potential noise produced by looping through a mixing console
is eliminated from the outset. You can integrate the VX2496 into
a hard disk recording system without having to use an additional
A/D converter. For such cases, the ULTRAVOICE DIGITAL has a
24-bit/96 kHz A/D converter with digital AES/EBU output. The
wordclock input allows the VX2496 to be locked to external
devices. Of course, you can also successfully integrate the
ULTRAVOICE DIGITAL into your studio conventionally with a
mixing console.
7. AUDIO CONNECTIONS
The BEHRINGER ULTRAVOICE DIGITAL VX2496 hasexcept
for the insert connectorsstandard electronically servobalanced inputs and outputs. The circuit design has automatic
hum suppression with balanced signals and operates problem
free even at high levels. Externally-induced mains hum is thus
efficiently suppressed. The servo-function automatically detects
when connector pins are unbalanced and changes the nominal
level internally by 6 dB so that there is no difference in level
between input and output signals.
+ Please ensure that only qualified persons install
and operate the device. During installation and
operation the user must have sufficient electrical
contact to earth. Electrostatic discharges might
affect the operation of the unit.
7. AUDIO CONNECTIONS
9
ULTRAVOICE DIGITAL VX2496
8. SPECIFICATIONS
AUDIO INPUTS
MIC XLR connector, HF shielded, balanced
Line XLR connector and 1/4" jack
HF shielded, balanced
Insert Return 1/4" jack unbalanced
Impedance
MIC 1 .3 k Ω unbalanced, 2.6 kΩ balanced
Line XLR connector and 1/4" jack
10 kΩ unbalanced, 20 kΩ balanced
Insert Return 10 kΩ unbalanced
Max. Input Level
MIC +11 dBu unbalanced and balanced
Line XLR and jack +21 dBu balanced
and unbalanced
Insert Return +21 dBu
CMRR typical 40 dB, >60 dB @ 1 kHz
(except Insert Return)
AUDIO OUTPUTS
Recording Out XLR Electronically controlled servo-balanced
output stages
Main Out XLR Electronically controlled servo-balanced
output stages
Main Out Jack 1/4" jack unbalanced
Impedance
Rec. Out 120 Ω balanced, 60 Ω unbalanced
@ 1 kHz
Main Out XLR 120 Ω balanced, 60 Ω unbalanced
@ 1 kHz
Main Out Jack 100 Ω unbalanced @ 1 kHz
Insert Send 100 Ω unbalanced @ 1 kHz
Output Level
Rec. Out max. +21 dBu balanced and unbalanced
Main Out XLR max. +21 dBu balanced and unbalanced
Main Out Jack max. +21 dBu unbalanced
Insert Send max. +21 dBu unbalanced
SYSTEM DATA
Bandwidth 20 Hz to 20 kHz, +0/-0.6 dB
Frequency Response Line: <10 Hz to >200 kHz,
+0/-1.7 dB -> Main Out
MIC: <10 Hz to >200 kHz,
+0/-2.5 dB -> Main Out
S/N Ratio 123.6 dB dynamics -> Insert Send
118.5 dB dynamics -> Main Out
122 dB dynamics -> Recording Out
130 dB E.I.N, Mic In -> Insert Send
105 dB Line -> Insert Send @ +4 dBu/1 kHz
THD 0.006% typ. @ -30 dBu, 1 kHz,
Gain 30 dB, Mic In -> Insert Send
0.01% typ. @ -30 dBu, 1 kHz,
Gain 30 dB, Mic In -> Main Out
0.001% typ. @ +4 dBu, 1 kHz,
Unity Gain, Line In -> Insert Send
0.004% typ. @ +4 dBu, 1 kHz,
Unity Gain, Line In -> Main Out
DIGITAL OUTPUT
Type High-resolution 24-bit AKM A/D converter
Standard AES/EBU / XLR transformer-balanced
Output Impedance 110 Ω balanced
Nom. Output Level 5 V peak-to-peak
INTERNAL SAMPLING FREQUENCY
44.1 / 48 / 88.2 / 96 kHz (switchable)
WORDCLOCK INPUT
Type BNC
Frequency Range 31 to 100 kHz
Input Impedance 100 kΩ
Nom. Input Level 2 to 5 V peak-to-peak
EXPANDER/GATE SECTION
Type RMS Expander
Threshold variable (OFF to +10 dB)
Ratio Expander: variable (1:1 to 3:1)
Gate: 1:oo
Attack <1 msec / 20 dB, fixed
Release 100 msec / 20 dB, fixed
COMPRESSOR SECTION
Type Opto Compressor
Threshold variable (-25 to +10 dB)
Ratio switchable (3:1 / 9:1)
Manual Release Time variable (10 dB / 10 msec
to 10 dB / 1.5 sec)
Manual Attack Time 10 dB / 10 msec
Fast: 20 dB / 10 msec
Output variable (0 bis +20 dB)
DE-ESSER SECTION
Type VAD (Voice-Adaptive)-De-Esser
Filter Frequency 2.7 to 12 kHz
Filter Quality program-dependent, max. Q = 4
Attenuation max. 18 dB
TUBE EMULATION SECTION
Filter Frequency variable, 800 Hz to 12kHz
Peak Frequency
Full Bandwidth,
lower Cut-off Frequency = 200 Hz
Characteristic Band Pass, 1st Order
(6 dB/Oct.)
Full Bandwidth:
High Pass, 1st Order
(6 dB/Oct.)
Boost variable, max. 20 dB
VOICE OPTIMIZED EQ SECTION
Bands 3
Filter Quality Boost: 0.4 / Cut: 3
Filter Frequencies Breath: Type shelving,
lower Cut-off Frequency 10 kHz
Presence: Type peak,
Peak Frequency 1.5 kHz
Warmth: Type peak,
semiparametric
Peak Frequency variable from
130 to 720 Hz
POWER SUPPLY
Mains voltage USA/Canada
120 V~, 60 Hz
Europe/U.K./Australia
230 V~, 50 Hz
Japan
100 V~, 50 - 60 Hz
General export model
120/230 V~, 50 - 60 Hz
Power Consumption max. 25 W
Fuse 100 - 120 V~: T 630 mA H
200 - 240 V~: T 315 mA H
Mains Connection Standard IEC Receptacle
DIMENSIONS (H x W x D) approx. 1 ¾" (44.5 mm) x
19" (482.6 mm) x 8 ½" (217 mm)
WEIGHT approx. 2.2 kg
SHIPPING WEIGHT approx. 3.4 kg
10
BEHRINGER makes every effort to ensure the highest standard of quality. Necessary
modifications are carried out without notice. Thus, the specifications and design of the device
may differ from the information given in this manual.
8. SPECIFICATIONS
ULTRAVOICE DIGITAL VX2496
9. WARRANTY
§ 1 WARRANTY CARD/ONLINE REGISTRATION
To be protected by the extended warranty, the buyer must
complete and return the enclosed warranty card within 14 days
of the date of purchase to BEHRINGER Spezielle Studiotechnik
GmbH, in accordance with the conditions stipulated in § 3. Failure
to return the card in due time (date as per postmark) will void any
extended warranty claims. Based on the conditions herein, the
buyer may also choose to use the online registration option via
the Internet (www.behringer.com or www.behringer.de).
§ 2 WARRANTY
1. BEHRINGER (BEHRINGER Spezielle Studiotechnik GmbH
including all BEHRINGER subsidiaries listed on the enclosed page,
except BEHRINGER Japan) warrants the mechanical and
electronic components of this product to be free of defects in
material and workmanship for a period of one (1) year* from the
original date of purchase, in accordance with the warranty
regulations described below. If the product shows any defects
within the specified warranty period that are not excluded from
this warranty as described under § 4, BEHRINGER shall, at its
discretion, either replace or repair the product using suitable
new or reconditioned parts. In the case that other parts are used
which constitute an improvement, BEHRINGER may, at its
discretion, charge the customer for the additional cost of these
parts.
2. If the warranty claim proves to be justified, the product will
be returned to the user freight prepaid.
3. Warranty claims other than those indicated above are
expressly excluded.
§ 3 RETURN AUTHORIZATION NUMBER
1. To obtain warranty service, the buyer (or his authorized
dealer) must call BEHRINGER (see enclosed list) during normal
business hours BEFORE returning the product. All inquiries must
be accompanied by a description of the problem. BEHRINGER
will then issue a return authorization number.
2. Subsequently, the product must be returned in its original
shipping carton, together with the return authorization number to
the address indicated by BEHRINGER.
3. Shipments without freight prepaid will not be accepted.
§ 4 WARRANTY REGULATIONS
1. Warranty services will be furnished only if the product is
accompanied by a copy of the original retail dealers invoice.
Any product deemed eligible for repair or replacement by
BEHRINGER under the terms of this warranty will be repaired or
replaced within 30 days of receipt of the product at BEHRINGER.
2. If the product needs to be modified or adapted in order to
comply with applicable technical or safety standards on a national
or local level, in any country which is not the country for which
the product was originally developed and manufactured, this
modification/adaptation shall not be considered a defect in
materials or workmanship. The warranty does not cover any
such modification/adaptation, irrespective of whether it was
carried out properly or not. Under the terms of this warranty,
BEHRINGER shall not be held responsible for any cost resulting
from such a modification/adaptation.
3. Free inspections and maintenance/repair work are expressly
excluded from this warranty, in particular, if caused by improper
handling of the product by the user. This also applies to defects
caused by normal wear and tear, in particular, of faders,
crossfaders, potentiometers, keys/buttons, tubes and similar
parts.
4. Damages/defects caused by the following conditions are
not covered by this warranty:
s improper handling, neglect or failure to operate the unit in
compliance with the instructions given in BEHRINGER user
or service manuals.
s connection or operation of the unit in any way that does not
comply with the technical or safety regulations applicable in
the country where the product is used.
s damages/defects caused by force majeure or any other
condition that is beyond the control of BEHRINGER.
5. Any repair or opening of the unit carried out by unauthorized
personnel (user included) will void the warranty.
6. If an inspection of the product by BEHRINGER shows that
the defect in question is not covered by the warranty, the
inspection costs are payable by the customer.
7. Products which do not meet the terms of this warranty will
be repaired exclusively at the buyers expense. BEHRINGER will
inform the buyer of any such circumstance. If the buyer fails to
submit a written repair order within 6 weeks after notification,
BEHRINGER will return the unit C.O.D. with a separate invoice
for freight and packing. Such costs will also be invoiced
separately when the buyer has sent in a written repair order.
§ 5 WARRANTY TRANSFERABILITY
This warranty is extended exclusively to the original buyer
(customer of retail dealer) and is not transferable to anyone
who may subsequently purchase this product. No other person
(retail dealer, etc.) shall be entitled to give any warranty promise
on behalf of BEHRINGER.
§ 6 CLAIM FOR DAMAGES
Failure of BEHRINGER to provide proper warranty service shall
not entitle the buyer to claim (consequential) damages. In no
event shall the liability of BEHRINGER exceed the invoiced value
of the product.
§ 7 OTHER WARRANTY RIGHTS AND NATIONAL LAW
1. This warranty does not exclude or limit the buyers statutory
rights provided by national law, in particular, any such rights
against the seller that arise from a legally effective purchase
contract.
2. The warranty regulations mentioned herein are applicable
unless they constitute an infringement of national warranty law.
* Customers in the European Union please contact BEHRINGER
Germany Support for further details.
The information contained in this manual is subject to change without notice. No part of this manual may be reproduced or
transmitted in any form or by any means, electronic or mechanical, including photocopying and recording of any kind, for any
purpose, without the express written permission of BEHRINGER Spezielle Studiotechnik GmbH.
BEHRINGER is a registered trademark. ALPS® is a registered trademark of the respective owner, which is in no way associated
or affiliated with BEHRINGER. ALL RIGHTS RESERVED.
© 2003 BEHRINGER Spezielle Studiotechnik GmbH.
BEHRINGER Spezielle Studiotechnik GmbH, Hanns-Martin-Schleyer-Str. 36-38, 47877 Willich-Münchheide II, Germany
Tel. +49 2154 9206 0, Fax +49 2154 9206 4903
9. WARRANTY
11
Loading...