ZyXEL Communications VSG-1200 User Manual

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VSG-1200 V2
Vantage Service Gateway

User’s Guide

Version 1.00
10/2006
Edition 1
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VSG-1200 V2 User’s Guide
Copyright © 2006 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patent rights of others. ZyXEL further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice.
Trademarks
ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL Communications, Inc. Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.
Copyright 2
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VSG-1200 V2 User’s Guide

Certifications

Federal Communications Commission (FCC) Interference Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operations.
FCC Warning
This device has been tested and found to comply with the limits for a Class A digital switch, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this device in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
CE Mark Warning:
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Taiwanese BSMI (Bureau of Standards, Metrology and Inspection) A Warning:
Notices
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Viewing Certifications
1 Go to http://www.zyxel.com.
Certifications 3
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VSG-1200 V2 User’s Guide
2 Select your product from the drop-down list box on the ZyXEL home page to go to that
product's page.
3 Select the certification you wish to view from this page.
Certifications 4
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VSG-1200 V2 User’s Guide

Safety Warnings

For your safety, be sure to read and follow all warning notices and instructions.
• Do NOT use this product near water, for example, in a wet basement or near a swimming pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel should service or disassemble this device. Please contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device.
• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution.
• If the power adaptor or cord is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your device.
This product is recyclable. Dispose of it properly.
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Safety Warnings 6
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VSG-1200 V2 User’s Guide

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty gives you specific legal rights, and you may also have other rights that vary from country to country.
Registration
Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products.
ZyXEL Limited Warranty 7
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VSG-1200 V2 User’s Guide

Customer Support

Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
CORPORATE HEADQUARTERS (WORLDWIDE)
COSTA RICA
CZECH REPUBLIC
DENMARK
FINLAND
FRANCE
GERMANY
HUNGARY
KAZAKHSTAN
NORTH AMERICA
SUPPORT E-MAIL TELEPHONE WEB SITE
SALES E-MAIL FAX FTP SITE
support@zyxel.com.tw +886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
sales@zyxel.com.tw +886-3-578-2439 ftp.zyxel.com
ftp.europe.zyxel.com
soporte@zyxel.co.cr +506-2017878 www.zyxel.co.cr ZyXEL Costa Rica
sales@zyxel.co.cr +506-2015098 ftp.zyxel.co.cr
info@cz.zyxel.com +420-241-091-350 www.zyxel.cz ZyXEL Communications
info@cz.zyxel.com +420-241-091-359
support@zyxel.dk +45-39-55-07-00 www.zyxel.dk ZyXEL Communications A/S
sales@zyxel.dk +45-39-55-07-07
support@zyxel.fi +358-9-4780-8411 www.zyxel.fi ZyXEL Communications Oy
sales@zyxel.fi +358-9-4780 8448
info@zyxel.fr +33-4-72-52-97-97 www.zyxel.fr ZyXEL France
+33-4-72-52-19-20
support@zyxel.de +49-2405-6909-0 www.zyxel.de ZyXEL Deutschland GmbH.
sales@zyxel.de +49-2405-6909-99
support@zyxel.hu +36-1-3361649 www.zyxel.hu ZyXEL Hungary
info@zyxel.hu +36-1-3259100
http://zyxel.kz/support +7-3272-590-698 www.zyxel.kz ZyXEL Kazakhstan
sales@zyxel.kz +7-3272-590-689
support@zyxel.com 1-800-255-4101
+1-714-632-0882
sales@zyxel.com +1-714-632-0858 ftp.us.zyxel.com
www.us.zyxel.com ZyXEL Communications Inc.
REGULAR MAIL
ZyXEL Communications Corp. 6 Innovation Road II
Science Park Hsinchu 300 Ta iw a n
Plaza Roble Escazú Etapa El Patio, Tercer Piso San José, Costa Rica
Czech s.r.o. Modranská 621 143 01 Praha 4 - Modrany Ceská Republika
Columbusvej 2860 Soeborg Denmark
Malminkaari 10 00700 Helsinki Finland
1 rue des Vergers Bat. 1 / C 69760 Limonest France
Adenauerstr. 20/A2 D-52146 Wuerselen Germany
48, Zoldlomb Str. H-1025, Budapest Hungary
43, Dostyk ave.,Office 414 Dostyk Business Centre 050010, Almaty Republic of Kazakhstan
1130 N. Miller St. Anaheim CA 92806-2001 U.S.A.
Customer Support 8
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METHOD
LOCATION
NORWAY
POLAND
RUSSIA
SPAIN
SWEDEN
UKRAINE
UNITED KINGDOM
SUPPORT E-MAIL TELEPHONE WEB SITE
SALES E-MAIL FAX FTP SITE
support@zyxel.no +47-22-80-61-80 www.zyxel.no ZyXEL Communications A/S
sales@zyxel.no +47-22-80-61-81
info@pl.zyxel.com +48 (22) 333 8250 www.pl.zyxel.com ZyXEL Communications
+48 (22) 333 8251
http://zyxel.ru/support +7-095-542-89-29 www.zyxel.ru ZyXEL Russia
sales@zyxel.ru +7-095-542-89-25
support@zyxel.es +34-902-195-420 www.zyxel.es ZyXEL Communications
sales@zyxel.es +34-913-005-345
support@zyxel.se +46-31-744-7700 www.zyxel.se ZyXEL Communications A/S
sales@zyxel.se +46-31-744-7701
support@ua.zyxel.com +380-44-247-69-78 www.ua.zyxel.com ZyXEL Ukraine
sales@ua.zyxel.com +380-44-494-49-32
support@zyxel.co.uk +44-1344 303044
08707 555779 (UK only)
sales@zyxel.co.uk +44-1344 303034 ftp.zyxel.co.uk
www.zyxel.co.uk ZyXEL Communications UK
REGULAR MAIL
Nils Hansens vei 13 0667 Oslo Norway
ul. Okrzei 1A 03-715 Warszawa Poland
Ostrovityanova 37a Str. Moscow, 117279 Russia
Arte, 21 5ª planta 28033 Madrid Spain
Sjöporten 4, 41764 Göteborg Sweden
13, Pimonenko Str. Kiev, 04050 Ukraine
Ltd.,11 The Courtyard, Eastern Road, Bracknell, Berkshire, RG12 2XB, United Kingdom (UK)
Customer Support 9
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VSG-1200 V2 User’s Guide

Table of Contents

Copyright ..................................................................................................................2
Certifications ............................................................................................................3
Safety Warnings ....................................................................................................... 5
ZyXEL Limited Warranty.......................................................................................... 7
Customer Support.................................................................................................... 8
List of Figures ........................................................................................................ 20
List of Tables .......................................................................................................... 26
Preface ....................................................................................................................30
Chapter 1
Getting to Know Your VSG .................................................................................... 32
1.1 Introducing the VSG ...........................................................................................32
1.2 Features .............................................................................................................32
1.3 Applications ........................................................................................................35
1.3.1 Internet Access for LAN Networks ............................................................35
1.3.2 Internet Access in Public Areas ................................................................36
1.3.3 Hotel Application with PMS .......................................................................36
Chapter 2
Hardware Installation and Connection................................................................. 38
2.1 Installation Options .............................................................................................38
2.1.1 Desktop Installation .................................................................................38
2.1.2 Rack Mount Installation ............................................................................38
2.2 Hardware Connections .......................................................................................39
2.2.1 Front Panel ...............................................................................................39
2.2.1.1 LAN Port ..........................................................................................40
2.2.1.2 WAN Port ........................................................................................40
2.2.1.3 Console Port ...................................................................................40
2.2.1.4 PMS Port .........................................................................................40
2.2.1.5 Reset Button ...................................................................................40
2.2.2 Front Panel LEDs .....................................................................................41
2.2.3 Rear Panel ................................................................................................41
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2.2.4 Turning on the VSG ..................................................................................41
Chapter 3
The Web Configurator............................................................................................ 42
3.1 Introducing the Web Configurator ......................................................................42
3.2 Accessing the Web Configurator ........................................................................42
3.3 Navigation Panel ................................................................................................43
3.3.1 The Navigation Panel ...............................................................................44
3.3.2 Screen Specific Links ................................................................................44
3.4 Screen Overview ................................................................................................44
3.4.1 Saving Configuration Changes .................................................................45
3.5 System Login Accounts ......................................................................................45
3.6 Changing System Login Passwords ..................................................................45
3.7 Resetting the VSG .............................................................................................47
3.8 Restarting the VSG ............................................................................................47
3.9 Logging Out of the Web Configurator ................................................................48
Chapter 4
Initial Setup Example ............................................................................................. 50
4.1 Overview ............................................................................................................50
4.2 Configure the VSG for Internet Access ..............................................................50
4.3 Create a Billing Profile ........................................................................................51
4.4 Setting User Authentication Method ...................................................................52
4.5 Creating Customer Accounts .............................................................................53
4.6 Customer Login Test ..........................................................................................53
Chapter 5
System .................................................................................................................... 56
5.1 General System Setting .....................................................................................56
Chapter 6
LAN and WAN Setup.............................................................................................. 60
6.1 Factory Ethernet Defaults ..................................................................................60
6.2 LANs and WANs ................................................................................................60
6.3 IP Address Assignment ......................................................................................60
6.3.1 IP Address and Subnet Mask ...................................................................60
6.3.2 Private IP Addresses ................................................................................61
6.3.3 DNS Server Address ................................................................................61
6.4 LAN Configuration ..............................................................................................62
6.5 WAN Configuration .............................................................................................62
6.5.1 WAN MAC Address ..................................................................................62
6.5.2 WAN Port Mode: Dynamic/Fixed IP Address ..........................................63
6.5.3 WAN Port Mode: PPPoE ..........................................................................64
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6.5.4 WAN Port Mode: PPTP .............................................................................66
Chapter 7
Server ...................................................................................................................... 70
7.1 DHCP Configuration ...........................................................................................70
7.1.1 Public and Private Address Assignment ...................................................70
7.1.2 Server Configuration .................................................................................70
Chapter 8
NAT Pool ................................................................................................................. 74
8.1 NAT Overview ....................................................................................................74
8.1.1 NAT Definitions .........................................................................................74
8.1.2 What NAT Does ........................................................................................75
8.1.3 How NAT Works .......................................................................................75
8.1.4 VPN and NAT ...........................................................................................75
8.2 NAT Examples ...................................................................................................76
8.2.1 Example 1: One-to-One ............................................................................76
8.2.2 Example 2: Many-to-One ..........................................................................77
8.2.3 Example 3: One-to-One and Many-to-One ...............................................77
8.3 NAT Pool Setup ..................................................................................................78
Chapter 9
Authentication ........................................................................................................ 80
9.1 Authentication Overview ....................................................................................80
9.1.1 User Agreement ........................................................................................80
9.1.2 CAS (Central Authentication Service) .......................................................80
9.1.3 Built-in Authentication ...............................................................................81
9.1.4 RADIUS ....................................................................................................81
9.1.4.1 RADIUS Accounting ........................................................................81
9.1.4.2 Vendor Specific Attribute .................................................................82
9.2 Authentication Configuration .............................................................................82
9.2.1 Scenario Options ......................................................................................85
Chapter 10
Billing ......................................................................................................................88
10.1 Billing Overview ................................................................................................88
10.1.1 Billing Profile ...........................................................................................88
10.1.2 Configuring a Billing Profile .....................................................................89
10.2 PMS (Property Management System) .............................................................91
10.2.1 Port-Location Mapping ............................................................................91
10.2.2 PMS Configuration ..................................................................................91
10.3 Types of Subscriber Accounts ..........................................................................93
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Chapter 11
Static Subscriber Accounts................................................................................... 94
11.1 Static Subscriber Account Overview .................................................................94
11.2 Global Static Account Settings .........................................................................94
11.3 Creating a Static Account .................................................................................95
11.3.1 Generating Static Accounts Automatically ..............................................96
11.3.2 Creating Static Subscriber Accounts Manually .......................................97
11.4 Static Account List Backup and Restore ...........................................................98
11.4.1 Backing Up a Static Account List ............................................................98
11.4.2 Restoring a Static Account List ...............................................................99
11.5 Editing Subscriber Accounts ...........................................................................100
11.5.1 Static Account Information Print Preview ..............................................101
11.6 Viewing the Static Account List .......................................................................102
Chapter 12
Dynamic Subscriber Accounts ........................................................................... 104
12.1 Dynamic Subscriber Account Overview .........................................................104
12.2 Dynamic Account General Settings ...............................................................104
12.3 Creating Dynamic Accounts ...........................................................................106
12.3.1 Dynamic Account Generation Using the Web Configurator ..................106
12.3.2 Dynamic Account Generation Using a Statement Printer .....................107
12.4 Viewing the Dynamic Account List .................................................................108
12.4.1 Backing Up the Dynamic Account List ..................................................109
Chapter 13
Port-Location Mapping ........................................................................................ 112
13.1 Port-Location Mapping Overview ...................................................................112
13.2 Configuring Port-Location Mappings .............................................................112
Chapter 14
Credit Card........................................................................................................... 116
14.1 Credit Card Overview ..................................................................................... 116
14.1.1 How Credit Card Billing Works .............................................................116
14.1.2 Configuration Steps ..............................................................................116
14.2 Credit Card Billing Service Configuration ....................................................... 117
Chapter 15
Customization ...................................................................................................... 120
15.1 Customization Overview ................................................................................120
15.2 Login Screen ..................................................................................................120
15.2.1 Standard Login Screen .........................................................................121
15.2.2 Redirect Login Screen ..........................................................................122
15.2.3 Advanced Login Screen ........................................................................123
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15.2.4 Framed Login Screen ...........................................................................124
15.2.5 Login Service Selection ........................................................................125
15.3 Information Window .......................................................................................127
15.4 Account Printout .............................................................................................129
15.5 User Agreement Screen .................................................................................133
15.6 Credit Card .....................................................................................................135
15.6.1 Standard Login Page ............................................................................135
15.6.2 Service Selection Page .........................................................................136
15.6.3 Successful Page ...................................................................................139
15.6.4 Fail Page ...............................................................................................141
15.7 Bill Output .......................................................................................................142
Chapter 16
Bandwidth Management...................................................................................... 144
16.1 Bandwidth Management Overview ................................................................144
16.1.1 Bandwidth Allocation ............................................................................144
16.2 Activating Bandwidth Management ................................................................144
16.2.1 Equal Bandwidth Setup .......................................................................145
16.2.2 Class of Service Bandwidth Setup ........................................................146
Chapter 17
Portal Page, Advertisement Link and Walled Garden....................................... 148
17.1 Overview ........................................................................................................148
17.2 Portal Page ....................................................................................................148
17.3 Advertisement Links .......................................................................................149
17.4 Walled Garden ...............................................................................................149
Chapter 18
Passthrough ......................................................................................................... 152
18.1 Passthrough Overview ...................................................................................152
18.2 Computer IP and MAC Address Passthrough ................................................152
18.2.1 Destination URL and IP Address Passthrough .....................................154
Chapter 19
Filter ...................................................................................................................... 156
19.1 Filter Setup .....................................................................................................156
Chapter 20
Privilege User ....................................................................................................... 158
20.1 Privilege User Setup ......................................................................................158
20.1.1 Accessing Session List As a Privilege User .........................................159
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Chapter 21
LAN Devices ......................................................................................................... 160
21.1 LAN Devices Overview ..................................................................................160
21.1.1 Port Mapping ........................................................................................160
21.2 Configuring LAN Device Port Mapping ..........................................................160
21.2.1 LAN Device Management Example ......................................................162
21.2.2 Specifying an Inside Server Example ...................................................163
Chapter 22
Static Route .......................................................................................................... 164
22.1 Static Route Overview ....................................................................................164
22.2 Static Route Setup .........................................................................................164
Chapter 23
Private LAN........................................................................................................... 168
23.1 Private LAN Overview ....................................................................................168
23.2 Configuring a Private LAN ..............................................................................168
Chapter 24
Syslog ................................................................................................................... 170
24.1 Syslog Overview ............................................................................................170
24.1.1 Syslog Server Setup .............................................................................170
24.1.2 Log Settings ..........................................................................................171
Chapter 25
Session Trace ....................................................................................................... 176
25.1 Session Trace Overview ................................................................................176
25.1.1 Configuring Session Trace ...................................................................176
25.1.2 Session Trace Filename Convention ....................................................177
Chapter 26
SNMP.....................................................................................................................178
26.1 SNMP Overview .............................................................................................178
26.1.1 Network Management System (NMS) .................................................179
26.2 Configuring SNMP .........................................................................................179
Chapter 27
Miscellanea ........................................................................................................... 182
27.1 Overview ........................................................................................................182
27.2 TCP/IP-RS-232 Converter Setup ...................................................................182
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Chapter 28
System Status....................................................................................................... 184
28.1 System Status Overview ................................................................................184
28.2 System Information ........................................................................................184
28.3 Current User List ............................................................................................186
28.4 DHCP Client ...................................................................................................187
28.5 Session List ....................................................................................................188
28.6 NAT Pool Table ..............................................................................................189
28.7 LAN Device Status .........................................................................................189
28.7.1 Accessing the LAN Device ...................................................................190
28.8 Billing Log .......................................................................................................191
28.8.1 Billing Logs Backup ..............................................................................192
28.9 PMS Transaction ............................................................................................193
28.10 Static Route Table ........................................................................................193
Chapter 29
Configuration........................................................................................................ 196
29.1 Configuration Overview ..................................................................................196
29.2 Configuration Backup .....................................................................................196
29.2.1 Configuration Backup Using TFTP .......................................................198
29.3 Restore Configuration ....................................................................................199
29.3.1 Restore Configuration Using TFTP ......................................................199
29.4 Reset to the Factory Defaults .........................................................................200
Chapter 30
Firmware ............................................................................................................... 202
30.1 Firmware Overview ........................................................................................202
30.2 Manual Firmware Upgrade .............................................................................202
30.2.1 Manual Firmware Upgrade via a TFTP Server .....................................203
30.3 Scheduled Firmware Upgrade .......................................................................204
Chapter 31
SSL Certificate...................................................................................................... 206
31.1 SSL Certificate Overview ...............................................................................206
31.1.1 Certificate ..............................................................................................206
31.1.2 Certificate Authorities ............................................................................206
31.2 Downloading SSL Certificate to the VSG .......................................................206
31.3 Activating SSL Security ..................................................................................207
31.4 Installing SSL Certificate on a Computer .......................................................208
Chapter 32
Using The SMT ..................................................................................................... 214
32.1 About the SMT ...............................................................................................214
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32.1.1 Establishing a Console Port Connection ..............................................214
32.2 SMT Login Screen .........................................................................................215
32.3 The SMT Main Menu Summary .....................................................................215
32.4 Navigating the SMT Interface .........................................................................216
32.4.1 The Navigation Keys .............................................................................217
32.5 System Configuration .....................................................................................217
32.6 WAN Configuration .........................................................................................218
32.6.1 WAN Type: Static/Dynamic ...................................................................218
32.6.2 WAN Type: PPPoE ...............................................................................219
32.6.3 WAN Type: PPTP .................................................................................220
32.7 LAN Configuration ..........................................................................................222
32.8 System Status ................................................................................................223
32.9 System Utilities ...............................................................................................224
32.9.1 Firmware Upgrade ................................................................................225
32.9.2 Changing the Administrator Login Password ........................................226
32.10 Restart ..........................................................................................................227
32.11 SMT Logout ..................................................................................................227
32.12 Factory Defaults ...........................................................................................227
Chapter 33
Troubleshooting ................................................................................................... 230
33.1 Using the LEDs to Diagnose Problems ..........................................................230
33.1.1 The Power LED ....................................................................................230
33.1.2 The LAN Port LEDs ..............................................................................230
33.1.3 The WAN Port LEDs .............................................................................231
33.2 The Console Port ...........................................................................................231
33.3 Web Configurator ...........................................................................................232
33.4 Internet Access ..............................................................................................232
33.5 The Statement Printer ....................................................................................233
Appendix A
Product Specifications ........................................................................................ 234
Appendix B
IP Address Assignment Conflicts.......................................................................236
Appendix C
Subscriber Login.................................................................................................. 240
Appendix D
Vendor Specific Attributes ........................................................................... 242
Appendix E
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Report Printing Using the SP-200...................................................................... 246
Appendix F
Cable Types and Cable Pin Assignments.......................................................... 252
Appendix G
Setting up Your Computer’s IP Address............................................................ 256
Appendix H
IP Addresses and Subnetting ............................................................................. 268
Index...................................................................................................................... 276
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List of Figures

Figure 1 Application: Internet Access for LAN Networks .............................................. 35
Figure 2 Application: Internet Access in Public Areas .................................................. 36
Figure 3 Application: Hotel ............................................................................................ 36
Figure 4 Rack Mount: Attaching Brackets ..................................................................... 39
Figure 5 Rack Mount: Securing to the Rack ................................................................ 39
Figure 6 Front Panel .................................................................................................... 40
Figure 7 Rear Panel ...................................................................................................... 41
Figure 8 Entering IP Address in Internet Explorer ........................................................ 42
Figure 9 Web Configurator: Login ............................................................................... 43
Figure 10 Web Configurator: Main Menu ....................................................................... 43
Figure 11 Web Configurator: Navigation Panel .............................................................. 44
Figure 12 Navigation Panel: Screen specific Links ......................................................... 44
Figure 13 Apply: Success .............................................................................................. 45
Figure 14 Apply: Restart ................................................................................................. 45
Figure 15 System Tools: System Account ...................................................................... 46
Figure 16 System Tools: Restart ..................................................................................... 48
Figure 17 System Tools: Logout ..................................................................................... 48
Figure 18 Initial Setup: Network Example ....................................................................... 50
Figure 19 System Setting: System .................................................................................. 56
Figure 20 System Settings: WAN/LAN: LAN Configuration ............................................ 62
Figure 21 System Settings: WAN/LAN: WAN MAC Address .......................................... 63
Figure 22 System Settings: WAN/LAN: Dynamic/Static WAN IP Address ...................... 64
Figure 23 System Settings: WAN/LAN: PPPoE .............................................................. 65
Figure 24 System Settings: WAN/LAN: PPTP ................................................................ 67
Figure 25 System Settings: Server ................................................................................. 71
Figure 26 NAT Example: One-to-One ............................................................................ 76
Figure 27 NAT Example: Many-to-One .......................................................................... 77
Figure 28 NAT Example: One-to-One and Many-to-One ............................................... 77
Figure 29 System Settings: NAT Pool ............................................................................ 78
Figure 30 CAS Example ................................................................................................ 80
Figure 31 Accounting Usage Time .................................................................................. 82
Figure 32 System Settings: Authentication .................................................................... 83
Figure 33 System: Authentication: Scenario Guide ........................................................ 86
Figure 34 Subscriber Login: Scenario A ......................................................................... 87
Figure 35 Subscriber Login: Scenario B ......................................................................... 87
Figure 36 Subscriber Login: Scenario C ......................................................................... 87
Figure 37 System Setting: Billing: Billing Profile ............................................................. 88
Figure 38 System Settings: Billing: Billing Profile Setting ............................................... 89
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Figure 39 System Setting: Billing: PMS Configuration .................................................... 92
Figure 40 Static Account: Links ....................................................................................... 94
Figure 41 Static Account Settings: Global Settings ......................................................... 94
Figure 42 System Settings: Create Static Subscriber Account ....................................... 95
Figure 43 Create Static Subscriber Account: Generate Automatically ............................ 96
Figure 44 Create Static Subscriber Account: Manual ..................................................... 97
Figure 45 Static Subscriber Account: Backup and Restore ............................................ 98
Figure 46 Static Subscriber Account: Backup and Restore: File Download ................... 99
Figure 47 Static Subscriber Account: Backup and Restore: Save As ............................. 99
Figure 48 Static Subscriber Account: Backup and Restore ............................................ 100
Figure 49 Static Account Operator .................................................................................. 100
Figure 50 Static Account Information Printout Example .................................................. 102
Figure 51 Static Account List .......................................................................................... 102
Figure 52 Dynamic Account: Links ................................................................................. 104
Figure 53 Accounting: Dynamic Account Setting ............................................................ 105
Figure 54 SP-200 Button Labels ..................................................................................... 106
Figure 55 Dynamic Account Operator Panel .................................................................. 107
Figure 56 Dynamic Account Information Printout Example ............................................ 107
Figure 57 Dynamic Account List ..................................................................................... 108
Figure 58 Dynamic Account List Backup: File Download ............................................... 109
Figure 59 Dynamic Account List Backup: Save As ......................................................... 110
Figure 60 System Setting: Port-Location Mapping ......................................................... 113
Figure 61 Advanced Setting: Credit Card ...................................................................... 117
Figure 62 Customization: Login ..................................................................................... 121
Figure 63 Customization: Login: Standard ...................................................................... 122
Figure 64 Subscriber Login Screen Example: Standard ................................................. 122
Figure 65 Customization: Login Screen: Redirect .......................................................... 122
Figure 66 Customization: Login Screen: Advanced ........................................................ 123
Figure 67 Subscriber Login Screen Example: Advanced ............................................... 124
Figure 68 Customization: Login Screen: Frame ............................................................. 124
Figure 69 Subscriber Login Screen Example: Frame ..................................................... 125
Figure 70 Customization: Service Selection Customization .......................................... 126
Figure 71 Subscriber Login Screen Example: Service Selection Messages .................. 126
Figure 72 Customization: Information Window ............................................................... 127
Figure 73 Subscriber Pop-up Information Window Example .......................................... 128
Figure 74 Customization: Account Printout ..................................................................... 129
Figure 75 Static Account Printout Example ..................................................................... 131
Figure 76 Static Account with PMS Billing Printout Example .......................................... 131
Figure 77 Static Account Printout: Statement Printer Example ....................................... 132
Figure 78 Static Account with PMS Billing Printout: Statement Printer Example ............ 132
Figure 79 Dynamic Account Printout Example ............................................................... 133
Figure 80 Dynamic Account Printout: Statement Printer Example .................................. 133
Figure 81 Customize: User Agreement ........................................................................... 134
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Figure 82 Customization: Account Printout: Preview ...................................................... 135
Figure 83 Credit Card Customization: Standard Login Screen Message ....................... 135
Figure 84 Credit Card Customization: Standard Login Screen Message: Preview ......... 136
Figure 85 Credit Card Customization: Service Selection Page ...................................... 137
Figure 86 Credit Card Customization: Service Selection Page: Preview ........................ 139
Figure 87 Credit Card Customization: Successful Page ................................................. 140
Figure 88 Credit Card Customization: Successful Page: Preview .................................. 141
Figure 89 Credit Card Customization: Fail Page ............................................................ 141
Figure 90 Credit Card Customization: Fail Page: Preview .............................................. 142
Figure 91 Customization: Output Bill .............................................................................. 142
Figure 92 Customization: Output Bill: Example .............................................................. 143
Figure 93 Bandwidth Management: Activate .................................................................. 145
Figure 94 Bandwidth Management: Equal Share ........................................................... 145
Figure 95 Bandwidth Management: Class of Service ..................................................... 146
Figure 96 Portal Page ..................................................................................................... 148
Figure 97 Advertisement ................................................................................................. 149
Figure 98 Walled Garden ................................................................................................ 150
Figure 99 Subscriber Login Screen with Walled Garden Links Example ........................ 151
Figure 100 Passthrough: Subscriber IP and MAC Address .............................................. 153
Figure 101 Passthrough: Destination URL and IP ............................................................ 154
Figure 102 Advanced: Filter .............................................................................................. 156
Figure 103 Privilege User ................................................................................................. 158
Figure 104 Privilege User: Access Session List Example ................................................ 159
Figure 105 LAN Devices ................................................................................................... 161
Figure 106 LAN Device Remote Management Example 1 ............................................... 162
Figure 107 LAN Devices: Example 1 ................................................................................ 162
Figure 108 LAN Device Remote Management Example 2 ............................................... 163
Figure 109 LAN Devices: Example 2 ................................................................................ 163
Figure 110 Sample Static Routing Topology ...................................................................... 164
Figure 111 Advanced: Static Route .................................................................................. 165
Figure 112 Private LAN Network Example ....................................................................... 168
Figure 113 Private LAN ..................................................................................................... 169
Figure 114 Logs: Syslog ................................................................................................... 170
Figure 115 Logs: Log Settings .......................................................................................... 172
Figure 116 Advanced: Session Trace ............................................................................... 176
Figure 117 Session Trace Information Example ............................................................. 177
Figure 118 SNMP Management Model ............................................................................. 178
Figure 119 SNMP ............................................................................................................. 179
Figure 120 Network Example Using TCP/IP-RS232 Convertor ........................................ 182
Figure 121 Advanced Setup: Miscellanea ........................................................................ 183
Figure 122 System Status: System .................................................................................. 184
Figure 123 System Status: Current User List .................................................................... 186
Figure 124 System Status: DHCP Clients ......................................................................... 188
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Figure 125 System Status: Session List ........................................................................... 188
Figure 126 System Status: NAT Pool Table ...................................................................... 189
Figure 127 System Status: LAN Device Status ................................................................. 190
Figure 128 System Status: Billing Log .............................................................................. 191
Figure 129 Billing Log Backup: File Download ................................................................. 192
Figure 130 Billing Log Backup: Save As ........................................................................... 192
Figure 131 Billing Log Backup: Example File Content ..................................................... 193
Figure 132 System Status: PMS Transaction Log ........................................................... 193
Figure 133 System Status: Static Route Table .................................................................. 193
Figure 134 Configuration: Backup .................................................................................... 197
Figure 135 Configuration Backup: File Download ............................................................. 197
Figure 136 Configuration Backup: Save As ...................................................................... 198
Figure 137 Configuration: Backup using TFTP ................................................................ 198
Figure 138 Configuration Backup: TFTP: Successful ....................................................... 199
Figure 139 Configuration: Restore .................................................................................... 199
Figure 140 Configuration: Restore: TFTP ......................................................................... 200
Figure 141 Configuration: Reset ....................................................................................... 201
Figure 142 Firmware: Links .............................................................................................. 202
Figure 143 Firmware: Manual Upgrade ............................................................................ 202
Figure 144 Web Configurator: Firmware Upgrade Successful ......................................... 203
Figure 145 Firmware: Manual Upgrade Using TFTP ........................................................ 203
Figure 146 Scheduled Firmware Upgrade: Synchronization File Example ....................... 204
Figure 147 Scheduled Firmware Upgrade Example ......................................................... 204
Figure 148 Firmware: Scheduled Upgrade ....................................................................... 204
Figure 149 SSL Certificate .............................................................................................. 207
Figure 150 System Settings: Server Configuration: Enable SSL Security ........................ 207
Figure 151 System Settings: Authentication: Activate SSL Login ..................................... 208
Figure 152 Installing the SSL Security Certificate: First Security Alert ............................. 208
Figure 153 Installing the SSL Security Certificate: Second Security Alert ........................ 209
Figure 154 Installing the SSL Security Certificate: View Certificate .................................. 209
Figure 155 Installing the SSL Security Certificate: Certificate Import Wizard ................... 210
Figure 156 Certificate Import Wizard: Location ................................................................. 210
Figure 157 Certificate Import Wizard: Finish ..................................................................... 211
Figure 158 Root Certificate Store ...................................................................................... 211
Figure 159 Certificate Import Wizard ................................................................................ 211
Figure 160 Certificate: Detailed Information ..................................................................... 212
Figure 161 Security Alert: Trusted .................................................................................... 212
Figure 162 HyperTerminal Communication Parameter Settings Example ........................ 215
Figure 163 SMT: Login Screen ........................................................................................ 215
Figure 164 SMT: Main Menu ............................................................................................ 216
Figure 165 SMT: System Configuration ............................................................................ 217
Figure 166 SMT: WAN Configuration: Static/Dynamic ..................................................... 218
Figure 167 SMT: WAN Configuration: PPPoE ................................................................. 219
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Figure 168 SMT: WAN Configuration: PPTP .................................................................... 221
Figure 169 SMT: LAN Configuration ................................................................................ 222
Figure 170 SMT: System Status ....................................................................................... 223
Figure 171 SMT: Utilities Menu ........................................................................................ 225
Figure 172 SMT: Firmware Upgrade ................................................................................ 225
Figure 173 SMT: Firmware Upgrade Process .................................................................. 226
Figure 174 SMT: Change Administrator Password .......................................................... 226
Figure 175 SMT: Restart .................................................................................................. 227
Figure 176 SMT: System Logout ....................................................................................... 227
Figure 177 SMT: Reset to Factory Defaults ..................................................................... 228
Figure 178 IP Address Conflicts: Scenario 1 ................................................................... 236
Figure 179 IP Address Conflicts: Scenario 2 ................................................................... 236
Figure 180 IP Address Conflicts: Scenario 3 ................................................................... 237
Figure 181 IP Address Conflicts: Scenario 4 ................................................................... 238
Figure 182 Subscriber Login Screen: Framed Example .................................................. 240
Figure 183 Subscriber Login: Information Window Example ........................................... 240
Figure 184 SP-200: Daily Account ................................................................................... 247
Figure 185 SP-200: Monthly Account .............................................................................. 248
Figure 186 SP-200: System Status .................................................................................. 249
Figure 187 SP-200: Network Statistics ............................................................................ 250
Figure 188 WAN Port Cable Pin Assignments ................................................................. 253
Figure 189 LAN Port Cable Pin Assignments .................................................................. 253
Figure 190 DB25 Male to DB9 Male Connector ............................................................ 254
Figure 191 WIndows 95/98/Me: Network: Configuration ................................................... 257
Figure 192 Windows 95/98/Me: TCP/IP Properties: IP Address ........................................ 258
Figure 193 Windows 95/98/Me: TCP/IP Properties: DNS Configuration ........................... 259
Figure 194 Windows XP: Start Menu ................................................................................. 260
Figure 195 Windows XP: Control Panel ............................................................................. 260
Figure 196 Windows XP: Control Panel: Network Connections: Properties ...................... 261
Figure 197 Windows XP: Local Area Connection Properties ............................................. 261
Figure 198 Windows XP: Advanced TCP/IP Settings ........................................................ 262
Figure 199 Windows XP: Internet Protocol (TCP/IP) Properties ........................................ 263
Figure 200 Macintosh OS 8/9: Apple Menu ....................................................................... 264
Figure 201 Macintosh OS 8/9: TCP/IP ............................................................................... 264
Figure 202 Macintosh OS X: Apple Menu .......................................................................... 265
Figure 203 Macintosh OS X: Network ................................................................................ 266
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List of Tables

Table 1 Front Panel LEDs ............................................................................................ 41
Table 2 Web Configurator: Screen Overview ............................................................... 44
Table 3 System Tools: System Account ....................................................................... 46
Table 4 System Setting: System ................................................................................... 57
Table 5 System Settings: WAN/LAN: LAN Configuration ............................................. 62
Table 6 System Settings: WAN/LAN: WAN MAC Address ........................................... 63
Table 7 System Settings: WAN/LAN: WAN IP .............................................................. 64
Table 8 System Settings: WAN/LAN: PPPoE ............................................................... 65
Table 9 System Settings: WAN/LAN: PPTP ................................................................. 67
Table 10 System Settings: Server .................................................................................. 71
Table 11 NAT Definitions ................................................................................................ 74
Table 12 WAN NAT Mapping Types for VPN .................................................................. 76
Table 13 NAT Example: One-to-One .............................................................................. 76
Table 14 NAT Example: Many-to-One ............................................................................ 77
Table 15 NAT Example: One-to-One and Many-to-One ................................................. 78
Table 16 System Settings: NAT Pool .............................................................................. 78
Table 17 System Settings: Authentication ...................................................................... 84
Table 18 System: Authentication: Scenario Guide ......................................................... 87
Table 19 System Setting: Billing: Billing Profile .............................................................. 89
Table 20 System Settings: Billing: Billing Profile Setting ................................................ 90
Table 21 System Setting: Billing: PMS Configuration ..................................................... 92
Table 22 Static Account Settings: Global Settings .......................................................... 95
Table 23 Create Static Subscriber Account: Generate Automatically ............................. 96
Table 24 Create Static Subscriber Account: Manual ...................................................... 97
Table 25 Static Account Operator ................................................................................... 100
Table 26 Static Account List ........................................................................................... 103
Table 27 Accounting: Dynamic Account Setting ............................................................. 105
Table 28 Dynamic Account List ...................................................................................... 108
Table 29 System Setting: Port-Location Mapping .......................................................... 113
Table 30 Advanced Setting: Credit Card ........................................................................ 117
Table 31 Customization: Login: Standard ....................................................................... 122
Table 32 Customization: Login Screen: Redirect ........................................................... 123
Table 33 Customization: Login Screen: Advanced ......................................................... 123
Table 34 Customization: Login Screen: Frame .............................................................. 125
Table 35 Customization: Service Selection Customization ............................................ 126
Table 36 Customization: Information Window ................................................................ 128
Table 37 Customization: Account Printout ...................................................................... 129
Table 38 Customization: Account Printout ...................................................................... 134
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Table 39 Credit Card Customization: Service Selection Page ....................................... 138
Table 40 Credit Card Customization: Successful Page .................................................. 140
Table 41 Credit Card Customization: Fail Page ............................................................. 141
Table 42 Customization: Output Bill ............................................................................... 143
Table 43 Bandwidth Management: Equal Share ............................................................ 146
Table 44 Portal Page ...................................................................................................... 148
Table 45 Advertisement .................................................................................................. 149
Table 46 Walled Garden ................................................................................................. 150
Table 47 Passthrough: Subscriber IP and MAC Address ............................................... 153
Table 48 Passthrough: Destination URL and IP ............................................................. 154
Table 49 Filter .................................................................................................................156
Table 50 Privilege User .................................................................................................. 158
Table 51 LAN Devices .................................................................................................... 161
Table 52 Advanced: Static Route ................................................................................... 165
Table 53 Advanced: Private LAN .................................................................................... 169
Table 54 Logs: Syslog .................................................................................................... 171
Table 55 Logs: Log Settings ........................................................................................... 172
Table 56 Logs: Log Format ............................................................................................. 173
Table 57 Advanced: Session Trace ................................................................................ 176
Table 58 Session Trace File Fields ................................................................................ 177
Table 59 SNMP .............................................................................................................. 180
Table 60 Miscellanea ...................................................................................................... 183
Table 61 System Status: System .................................................................................... 185
Table 62 System Status: Current User List ..................................................................... 187
Table 63 System Status: DHCP Clients .......................................................................... 188
Table 64 System Status: Session List ............................................................................ 188
Table 65 System Status: NAT Tool Table ........................................................................ 189
Table 66 System Status: LAN Device Status .................................................................. 190
Table 67 System Status: Billing Log ............................................................................... 191
Table 68 System Status: Static Route Table ................................................................... 194
Table 69 Firmware: Scheduled Upgrade ........................................................................ 205
Table 70 SSL Certificate ................................................................................................. 207
Table 71 SMT: Main Menu .............................................................................................. 216
Table 72 SMT: Control Key Descriptions ........................................................................ 217
Table 73 SMT: System Configuration ............................................................................. 217
Table 74 SMT: WAN Configuration: Static or Dynamic IP Address ................................ 219
Table 75 SMT: WAN Configuration: PPPoE ................................................................... 220
Table 76 SMT: WAN Configuration: PPTP ...................................................................... 221
Table 77 SMT: LAN Configuration .................................................................................. 222
Table 78 SMT: System Status ......................................................................................... 223
Table 79 Troubleshooting the Power LED ...................................................................... 230
Table 80 Troubleshooting the LAN LED ......................................................................... 230
Table 81 Troubleshooting the WAN LED ........................................................................ 231
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Table 82 Troubleshooting Console Port ......................................................................... 231
Table 83 Troubleshooting Web Configurator .................................................................. 232
Table 84 Troubleshooting Internet Browser Display ....................................................... 232
Table 85 Troubleshooting Internet Access ..................................................................... 232
Table 86 Troubleshooting the Statement Printer ............................................................ 233
Table 87 Product Specifications: General ....................................................................... 234
Table 88 Product Specifications: Performance and Management .................................. 235
Table 89 Product Specifications: Physical and Environmental ....................................... 235
Table 90 VSG-1200 V2 Supported VSAs ....................................................................... 243
Table 91 VSA-related Error Messages ........................................................................... 244
Table 92 SP-200: Report Printing Key Combination ...................................................... 247
Table 93 SP-200: System Status .................................................................................... 249
Table 94 SP-200: Network Statistics .............................................................................. 251
Table 95 Network Cable Types ....................................................................................... 252
Table 96 WAN Port Cable Ping Assignments ................................................................. 252
Table 97 LAN Port Cable Pin Assignments .................................................................... 253
Table 98 Console Port Pin Assignment .......................................................................... 254
Table 99 DB25 Male to DB9 Male Connector Ping Assignment ..................................... 254
Table 100 Classes of IP Addresses .................................................................................. 269
Table 101 Allowed IP Address Range By Class ............................................................... 269
Table 102 “Natural” Masks .............................................................................................. 270
Table 103 Alternative Subnet Mask Notation ................................................................... 270
Table 104 Two Subnets Example ..................................................................................... 271
Table 105 Subnet 1 .......................................................................................................... 271
Table 106 Subnet 2 .......................................................................................................... 272
Table 107 Subnet 1 .......................................................................................................... 272
Table 108 Subnet 2 .......................................................................................................... 273
Table 109 Subnet 3 .......................................................................................................... 273
Table 110 Subnet 4 .......................................................................................................... 273
Table 111 Eight Subnets .................................................................................................. 274
Table 112 Class C Subnet Planning ................................................................................. 274
Table 113 Class B Subnet Planning ................................................................................. 275
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VSG-1200 V2 User’s Guide

Preface

Congratulations on your purchase of the VSG-1200 V2 Vantage Service Gateway.
Note: Register your product online to receive e-mail notices of firmware upgrades and
information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products.
About This User's Guide
This manual is designed to guide you through the configuration of your VSG-1200 V2 for its various applications. The web configurator parts of this guide contain background information on features configurable by web configurator. The SMT parts of this guide contain background information solely on features not configurable by web configurator.
Note: Use the web configurator or System Management Terminal (SMT) to configure
your VSG-1200 V2. Not all features can be configured through all interfaces.
Related Documentation
• Supporting Disk
Refer to the included CD for support documents.
• ZyXEL Glossary and Web Site
Please refer to www.zyxel.com for an online glossary of networking terms and additional support documentation.
User Guide Feedback
Help us help you! E-mail all User Guide-related comments, questions or suggestions for improvement to techwriters@zyxel.com.tw or send regular mail to The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. Thank you!
Syntax Convention
• “Enter” means for you to type one or more characters. “Select” or “Choose” means for you to use one of the predefined choices.
• Command and arrow keys are enclosed in square brackets. carriage return key;
• Mouse action sequences are denoted using a comma. For example, “click the Apple icon, Control Panels and then Modem” means first click the Apple icon, then point your mouse pointer to Control Panels and then click Modem.
• For brevity’s sake, we will use “e.g.,” as a shorthand for “for instance”, and “i.e.,” for “that is” or “in other words” throughout this manual.
• The VSG-1200 V2 Vantage Service Gateway may be referred to as “the VSG-1200 V2” or, simply, as “the VSG” in this User’s Guide.
[ESC] means the Escape key and [SPACE BAR] means the Space Bar.
[ENTER] means the Enter, or
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Graphics Icons Key
VSG-1200 V2 Computer Notebook computer
Server Statement Printer Access Point
Switch Router Internet
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Getting to Know Your VSG

This chapter introduces the features and applications of the VSG.

1.1 Introducing the VSG

The VSG-1200 V2 Vantage Service Gateway is a rack-mountable service gateway that provides multiple subscribers easy Internet connectivity. The VSG is ideal for office, hotspot and hotel network environments.
Hotspots are public areas, such as airports, hotels, coffee shops, where end users (or subscribers) can access the Internet at any time.
VSG-1200 V2 User’s Guide
CHAPTER 1

1.2 Features

Your VSG provides the following features to accommodate subscribers with a variety of network configurations with little or no technical support.
Property Management System (PMS)
Many hotels use a PMS to perform automatic billing of services the guests use such as room service, mini-bar, pay-per-view TV or telephone calls. The VSG supports PMS from Micros Fidelios.
CAS (Central Authentication Service)
The Hilton Group Corporation developed the High Speed Internet Access (HSIA) service to provide Internet access service across its entire Hilton Group hotels. In order to use the HSIA, hotel guest(s) must be authenticated through the proprietary CAS. The CAS performs both user authentication and accounting.
Credit Card Billing
Your VSG is integrated with various online credit card billing service providers allowing you to use a credit card service to authorize, process, and manage credit card transactions directly through the Internet.
SSL Secure Login
With Secure Socket Layer (SSL) security activated upon login, data exchanged between the VSG and client computers is encrypted and protected.
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PPPoE Support (RFC2516)
PPPoE (Point-to-Point Protocol over Ethernet) emulates a dial-up connection. It allows your ISP to use their existing network configuration with newer broadband technologies such as ADSL. The PPPoE driver on the VSG is transparent to the computers on the LAN, which see only Ethernet and are not aware of PPPoE; thus saving you from having to manage PPPoE clients on individual computers.
PPTP Support
Point-to-Point Tunneling Protocol (PPTP) is a network protocol that enables secure transfer of data from a remote client to a private server, creating a Virtual Private Network (VPN) using a TCP/IP-based network. PPTP supports on-demand, multi-protocol and virtual private networking over public networks, such as the Internet. Subscribers can use PPTP to connect to a broadband modem to achieve access to high-speed data networks via a familiar "dialup networking" user interface.
Reset Button
Use the reset button to restore the VSG back to its factory defaults.
Plug-and-Play Internet Access
The VSG provides Internet access to attached computer(s) without extra software installation or computer configuration. In addition, with transparent proxy, the VSG resolves any incompatible proxy settings.
Port Forwarding
Use this feature to forward incoming service requests to a server on your local network.
DHCP Support
DHCP (Dynamic Host Configuration Protocol) allows the individual computers (DHCP clients) to obtain TCP/IP configuration at start-up from a centralized DHCP server. The VSG has built-in DHCP server capability. It can assign IP addresses, an IP default gateway and DNS servers to DHCP clients. The VSG can also act as a surrogate DHCP server (DHCP Relay) where it relays IP address assignment from the actual real DHCP server to the DHCP clients.
RADIUS (Remote Authentication Dial-In User Service)
The VSG allows you to maintain a central subscriber database on an external RADIUS server. Subscriber accounting and authentication is then done through the external RADIUS server. In addition, the VSG supports Vendor Specific Attributes (VSAs) that allows enforcement of upload/download bandwidth limits or specific advertisement web page per subscriber.
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Local Subscriber Database
The VSG allows you to maintain a subscriber database on the VSG without setting up an external RADIUS server. Subscriber accounting and authentication are done using the local subscriber database.
Accounting
Accounting can be done using an external RADIUS server or the built-in accounting feature.
Local Content and Advertising Links
Once connected to the network, the VSG can redirect the subscriber to a specified web site and display advertising links. This can be a source of extra online advertising revenues and increased business exposure.
Access Control (Walled Garden)
With the walled garden feature, subscribers are able to access predetermined web sites without logging in. The VSG blocks full Internet access until the subscribers log in.
E-mail Forwarding
The VSG is able to forward and retrieve e-mail messages when the subscriber’s default e-mail server is down or behind a firewall.
DNS Proxy
With DNS proxy, the VSG provides DNS redirection when a subscriber’s configured DNS server is behind a firewall or located in a private Intranet.
NAT (Network Address Translation)
NAT (RFC 1631) is the translation of the IP address of a host in a packet, for example, the source address of an outgoing packet, used within one network to a different IP address known within another network.
The VSG automatically performs NAT on the LAN. You can also set the VSG to perform NAT on the WAN for VPN (IPSec and PPTP) connections.
Static Route
Static routes tell the VSG how to forward IP traffic when you configure the TCP/IP parameters manually and disable NAT.
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Subscriber Login Page Customization
You can customize the subscriber login page according to your business needs. The advanced settings allow you to include welcome messages, a company logo and basic formatting.
Dual-function Console Port
The VSG provides a console port for local management. You can also set this console port to act as the printer port when connected to an external statement printer.
Web Configurator Management
The VSG comes with an embedded web-based configurator. It offers advanced management features and allows you to manage the VSG remotely using Internet Explorer (version 5.5 or above) or Netscape (version 6.0 or later).
System Maintenance
The firmware of the VSG can be upgraded via the web configurator or the SMT menu. The Embedded FTP server is for firmware upgrades as well as configuration file backups and restoration.

1.3 Applications

The following sections describe network application examples in which the VSG is used.

1.3.1 Internet Access for LAN Networks

With a broadband service account set up, the VSG allows the attached computers to enjoy high speed Internet access.
Figure 1 Application: Internet Access for LAN Networks
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1.3.2 Internet Access in Public Areas

In public areas, such as a hotel, the VSG provides high speed Internet access to subscribers. Account billing and authentication can be done either using an external RADIUS server or the built-in billing function and local subscriber database.
Connect an access point (AP) to bridge the wired and the wireless network allowing wireless stations to access the Internet through the VSG.
Figure 2 Application: Internet Access in Public Areas
VSG-1200 V2 User’s Guide

1.3.3 Hotel Application with PMS

The following figure depicts an example where the VSG is used in a hotel to provide Internet service as one of their in-room services. Billing is done through an existing PMS in the hotel.
Figure 3 Application: Hotel
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Hardware Installation and
This chapter shows you how to install the VSG and make hardware connections.

2.1 Installation Options

The following sections describe the different installation options.
Note: Do NOT block the ventilation holes and leave adequate space on the rear and
sides of the VSG during hardware installation or when stacking.
VSG-1200 V2 User’s Guide
CHAPTER 2
Connection

2.1.1 Desktop Installation

1 Make sure the VSG is clean and dry. Set the VSG on a smooth space strong enough to
support the weight of the VSG and the connected cables. Make sure there is a power outlet nearby.
2 Make sure there is enough clearance around the VSG to allow air circulation and the
attachment of cables and the power cord.
3 Attach the rubber feet to each corner on the bottom of the VSG. These rubber feet help
protect the VSG from shock or vibration and ensure space between devices when stacking.

2.1.2 Rack Mount Installation

The VSG can be mounted on an EIA standard size, 19-inch rack or in a wiring closet with other equipment. Follow the steps below to mount your VSG on a standard EIA rack using the included rack-mounting kit.
1 Align one bracket with the holes on one side of the VSG and secure it with the bracket
screws (smaller than the rack-mounting screws. Similarly, attach the other bracket.
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Figure 4 Rack Mount: Attaching Brackets
2 After attaching both mounting brackets, position the VSG in the rack by lining up the
holes in the brackets with the appropriate holes on the rack. Secure the VSG to the rack with rack-mounting screws.
Figure 5 Rack Mount: Securing to the Rack

2.2 Hardware Connections

The following sections describe the hardware connections of the VSG.

2.2.1 Front Panel

The console, LAN and WAN ports, the reset button and the LEDs are located on the front panel.
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Figure 6 Front Panel
VSG-1200 V2 User’s Guide
Console Port PMS Port RESET Button LED
2.2.1.1 LAN Port
The VSG has one 10/100Mbps Ethernet port. The LAN port is auto-crossover, so you may use a crossover or a straight-through Ethernet cable to connect your VSG to a computer/external switch.
If you want to connect more than one Ethernet devices to your VSG, you must use an external hub/switch. Connect a LAN port on the VSG to a port on the switch using an Ethernet cable.
2.2.1.2 WAN Port
Connect the VSG to a network with broadband Internet service. The WAN port is auto­crossover, so you may use a crossover Ethernet cable or a straight-through Ethernet cable to connect your VSG to a router.
2.2.1.3 Console Port
Local management of the VSG is done through the port labeled CONSOLE. It requires a direct connection between the VSG and a computer via a console cable. Refer to chapters on SMT configurations for more information.
WANLAN
You can also connect the CONSOLE port to a statement printer (also known as account generator printer, sold separately) with a DB25-male to DB9-male adapter. A statement printer allows you to create and print out subscriber accounts automatically. In addition, you can also print the system status and the account and network reports. Set the function of the console port in the web configurator (see Section 5.1 on page 56).
2.2.1.4 PMS Port
Use a DB9 console cable to connect the PMS port to a PMS system.
2.2.1.5 Reset Button
Use a pointed object to press this button in once to reset the VSG back to the factory defaults.
Note: All your custom configuration including the system usernames and passwords
will be erased.
This will NOT delete the subscriber database or the port-location mappings.
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2.2.2 Front Panel LEDs

The following table describes the LEDs on the front panel. When turned on, all LEDs are green unless otherwise specified.
Table 1 Front Panel LEDs
LED STATUS DESCRIPTION
PWR On The VSG is receiving power.
Off The VSG is not receiving power.
SYS On The system is functioning normally.
Blinking The system is not functioning properly.
Off The system is not ready or has failed.
LAN or WAN
10 On The port is connected at 10 Mbps.
Blinking The port is receiving or sending data.
Off The port is not connected to an Ethernet device.
100 On The port is connected at 100 Mbps.
Blinking The port is receiving or sending data.
Off The port is not connected to an Ethernet device.

2.2.3 Rear Panel

The power socket, the fan and a ventilation hole are located on the rear panel as shown next.
Note: Do NOT block the ventilation hole.
Figure 7 Rear Panel

2.2.4 Turning on the VSG

Connect the female end of the supplied power cord to the power socket on the back of the VSG and the male end to an appropriate power source.
When the power source is turned on, the PWR LED on the front panel turns on.
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CHAPTER 3

The Web Configurator

This chapter introduces how to access the web configurator and perform general system configuration.

3.1 Introducing the Web Configurator

The web configurator is best viewed with Internet Explorer (version 5.5 or above) or Netscape (version 6. or later).
Note: JavaScript support must be enabled.
VSG-1200 V2 User’s Guide

3.2 Accessing the Web Configurator

Follow the steps below to access the web configurator.
Note: The VSG allows only one web configurator session at a time.
1 Make sure your VSG is properly connected (refer to the instructions in Chapter 2 on page
38).
2 Launch your web browser and type the WAN or LAN IP address of the VSG as the web
site address. 192.168.1.1 is the default IP address for the WAN port and 10.59.1.1 is the default IP address for the LAN port.
3 If you are using a different port number (between 8000 and 8099) for the web server, you
must also append the port number to the WAN IP address separated with a colon “:”, for example, http://192.168.1.1:8080.
Figure 8 Entering IP Address in Internet Explorer
4 A login screen displays. Type “admin” (default) as the administrator user name and
"1234" (default) as the password and click Get Started ...
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Note: The user name and password are case sensitive.
Figure 9 Web Configurator: Login
5 You should see the main screen as shown.
Figure 10 Web Configurator: Main Menu
Firmware version
Note: If there is no activity for longer than five minutes after you log in, the VSG will
automatically log you out. If this happens, simply log back in again. You can change the timeout period in the web configurator (refer to Chapter 7 on page
70).

3.3 Navigation Panel

The VSG web configurator provides two levels of navigation: the Configuration Menu panel and a screen-specific link panel.
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3.3.1 The Navigation Panel

The navigation panel on the left of all web pages provides a consistent way to access the configuration screens. Click each heading to expand the menu.
Figure 11 Web Configurator: Navigation Panel

3.3.2 Screen Specific Links

In some screens, a link panel displays on the top of the screen that allows you to navigate to advanced configuration screens. An example is shown in the figure below.
Figure 12 Navigation Panel: Screen specific Links
VSG-1200 V2 User’s Guide

3.4 Screen Overview

The following table lists the various web configurator screens.
Table 2 Web Configurator: Screen Overview
SYSTEM SETTINGS
ADVANCED SETTINGS
SYSTEM STATUS SYSTEM TOOLS
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3.4.1 Saving Configuration Changes

In a configuration screen, you must click Apply to save the changes. A Success screen displays when the configuration settings are saved to the VSG. Click back to return to the previous screen.
Figure 13 Apply: Success
For specific settings (such as the device IP address, subscriber authentication method, etc.), you will be prompted to restart the VSG after you click Apply in the configuration screen. A Restart screen displays. Click Apply again to restart the VSG and make the changes take effect.
Figure 14 Apply: Restart

3.5 System Login Accounts

There are four system accounts that you can use to log in to the VSG: administrator, account manager, supervisor and super subscriber.
• The administrator account allows you full access to all system configurations. The default administrator user name is “admin” and password “1234”.
• The account manager account is used for subscriber account management only. No system configuration is allowed. This account is useful for front desk personnel (such as in a hotel) for setting up subscriber accounts without tampering with the system configuration. The default user name and password are “account”.
• With the supervisor account, you can only view the system status and change the supervisor account password. The default user name are “supervisor”.
• The super subscriber account is used for testing the Internet connection between the VSG and the ISP. There is no time limitation or billing imposed on this account. Thus anyone who logs in with this account is able to gain Internet access for free. The default super subscriber user name and password are “super”.

3.6 Changing System Login Passwords

Note: It is recommended that you change the system login passwords.
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From the Main Menu screen, click System Tools and System Account. You can enter up to 20 alphanumerical characters for the account user name and password and they are case sensitive.
Figure 15 System Tools: System Account
The following table describes the labels in this screen.
Table 3 System Tools: System Account
LABEL DESCRIPTION
Administrator Account
Username Enter the user name for the administrative account. The default is admin.
Password Enter a new administrative account password. The default is 1234.
Confirm Enter the new administrator password again for confirmation.
Account Manager This account allows you to set up subscriber accounts. No system configuration
Username Enter the user name for the account manager account. The default is account.
Password Enter a new account manager password. The default is account.
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This account permits full access to all system configurations.
is allowed.
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Table 3 System Tools: System Account (continued)
LABEL DESCRIPTION
Confirm Enter the new administrator password again for confirmation.
Supervisor Account This account allows you to view device status only.
Username Enter the user name for the supervisor account. The default is supervisor
Password Enter a new supervisor password. The default is supervisor.
Confirm Enter the new administrator password again for confirmation.
Super Subscriber Account
Super Subscriber Select Enable to activate this account.
Idle Timeout By default, the VSG automatically logs out a super subscriber after five minutes
Username Enter the user name for the account manager account. The default is super.
Password Enter a new account manager password. The default is super.
Confirm Enter the new administrator password again for confirmation.
Apply Click Apply to save the changes back to the VSG.
Once you have configured the Internet connection settings on the VSG, you can use this account to test the Internet connection through the VSG.
Select Disable to deactivate this account.
of inactivity. Enter a number (1 to 1440) to set the VSG to log out the super subscriber after
the specified inactivity timeout (in minutes).

3.7 Resetting the VSG

You can restore the device to the factory defaults in one of the following ways.
•The RESET button on the front panel of the VSG (press this button once). Use this method for cases when the username and password of the VSG is not known (refer to
Section 2.2.1.5 on page 40).
• The web configurator (refer to Section 3.7 on page 47).
• The SMT (refer to Section 29.4 on page 200).

3.8 Restarting the VSG

Note: You must restart the VSG every time you change the system IP address or
upload a firmware or configuration file.
All unsaved changes will be lost once you restart the VSG.
In the Main Menu screen, click System Tools, Restart and click Apply.
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Figure 16 System Tools: Restart

3.9 Logging Out of the Web Configurator

In the Main Menu screen, click System Tools, Logout and click Apply to exit from the web configurator.
Figure 17 System Tools: Logout
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This chapter shows you how to configure the VSG for Internet access and user login.

4.1 Overview

As an Internet cafe owner, you want to set up the VSG in the store and provide Internet service to customers. You have already signed up for Internet access from your local ISP and a DSL modem is installed for Internet connection.
In-store Internet access is provided with a fee. You want to charge $5 per hour for Internet access and allow customers to purchase up to 15 hours at a time. You create 10 customer accounts and store them on the VSG which checks the account information before Internet access is allowed.
VSG-1200 V2 User’s Guide
CHAPTER 4

Initial Setup Example

Figure 18 Initial Setup: Network Example
Modem
LAN
The following outlines the configuration steps.
1 You should have already made the hardware connections and turned on the VSG. Refer
to Chapter 2 on page 38 for more information.
2 Configure the VSG for Internet access using the information provided by your ISP.
3 Create a billing profile that charges $5 per hour of Internet access.
4 Set the VSG to prompt for and checl customer account information.
5 Create customer accounts on the VSG.
6 Log in as a customer for connection test.
WAN

4.2 Configure the VSG for Internet Access

Internet
In this section, you set the VSG to receive a dynamic WAN IP address from the ISP since the ISP does not provide you with a public IP address or Internet access account information.
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1 Connect your computer to the LAN port on the VSG.
Launch your web browser and enter 10.59.1.1 (the default LAN management IP address on the VSG).
2 A login screen displays. Type “admin” (default) as the
administrator user name and "1234" (default) as the password and click Get Started ...
3 In the web configurator,
click System Setting > WAN/LAN.
4 Select Get automatically
from a DHCP server in the WAN Port Mode field.
5 Click Apply to save the
changes.
6 Click Apply again to restart
the VSG.
7 Log into the web configurator again and check that the VSG has obtained a WAN IP
address in the System Status screen.

4.3 Create a Billing Profile

Next you create a billing profile that charges $5 per hour for Internet access and allows customers to purchase up to 15 hours of Internet access time.
1 Click System Setting > Billing to display the Billing Profile screen.
2 Change the Currency and Number of
decimal places fields if required.
3 To configure a new billing profile, click
Edit in a new entry.
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4 The Billing Profile Setting
screen displays. In the Name field, enter “Standard” for identification.
5 Enter “$5/hr” in the
Description field.
6 Select hour and enter 5 in the
Charge field.
7 Enter 15 in the To field under
Selective Unit. Leave all other
fields to the defaults.
8 Click Apply and Close to save
the settings.
VSG-1200 V2 User’s Guide
9 In the Billing Profile screen,
you should see the name of the profile you have just created. Select Active to enable it and click Apply to save the settings.

4.4 Setting User Authentication Method

You want to configure the VSG to check user account information against the account information stored on its database.
1 In the web configurator,
click System Setting > Authentication.
2 Select Built-in
Authentication and use the
default scenario settings.
3 Click Apply to save the
settings.
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4 Click Apply again to restart the VSG.

4.5 Creating Customer Accounts

For initial setup, you want to configure 10 customer accounts (VIP1, VIP2, VIP3, .., VIP 10) using the Standard billing profile on the VSG.
1 Click System Setting >
Accounting and click the Create Static Account.
2 In the Prefix field, enter
“VIP” which will appear in the account names.
3 To create 10 accounts, enter 1
the From field and enter 10 in the To field.
4 In the Billing Profile field,
select Standard to apply the profile you just created.
5 Select 6 in the Random
Password Length field to have the VSG generate a 6-character password for each
account.
6 Click Apply to generate the accounts. Click back.
7 To view the list of accounts created, click the Static Account List link. You should see
the new accounts and the generated passwords.

4.6 Customer Login Test

In this section, you log into the VSG as a customer and test the Internet connection.
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1 From the Static Account List screen, write down a customer account user name and
password.
2 Log out from the web configurator.
3 Make sure your computer is set to use a dynamic IP address and is connected to the LAN
port on the VSG.
4 Open a web browser and enter any web site address
(for example, www.zyxel.com).
5 A Welcome screen displays
prompting you to enter the account information.
6 Enter the customer account
user name and password you wrote down in step 1. Click Enter.
7 An Information Window screen displays. This
indicates that you have successfully logged into the VSG and Internet access is allowed.
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This chapter describes the System screen where you can configure general device settings and set up the system time and date.

5.1 General System Setting

The System screen displays first when you access the web configurator.
The Domain Name entry is what is propagated to the DHCP clients on the LAN. If you leave this blank, the domain name obtained by a DHCP server is used. While you must enter the host name (System Name) on each individual computer, the domain name can be assigned from the VSG via DHCP.
VSG-1200 V2 User’s Guide
CHAPTER 5

System

Figure 19 System Setting: System
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The following table describes the labels in this screen.
Table 4 System Setting: System
LABEL DESCRIPTION
System/ Host Name
Domain Name Enter the domain name (if you know it) here. If you leave this field blank, the VSG
Location Information
Location Name Enter a descriptive name of the location for identification purposes.
Address Enter the street address of the location where the VSG is installed.
57 Chapter 5 System
Enter a descriptive name (up to 32 characters) for identification purposes.
may obtain a domain name from a DHCP server. The domain name entered by you is given priority over the DHCP server assigned
domain name.
Specify where the VSG is located and the person or administrator you can contact in case you have problem using the VSG.
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Table 4 System Setting: System (continued)
LABEL DESCRIPTION
City Enter the name of the city where the VSG is installed.
State/Province Enter the name of the state or province where the VSG is installed.
Zip/Postal Code
Country Enter the name of the country where the VSG is installed.
Contact Name Enter the name of the person to contact in case there is any problem with the VSG.
Contact Telephone
Contact Fax Enter the fax number of the person to contact in case there is any problem with the
Contact Email Enter the e-mail address of the person to contact in case there is any problem with
Date/Time To manually set the system date and time, select the appropriate choices from the
Use NTP (Network Time Protocol) Time Server
Server IP/ Domain Name
Time Zone Select your time zone from the drop-down list box. This will set the time difference
Update Time Enter the number of hours between updates.
Daylight Savings
Start Date Specify the month and day that your daylight-savings time starts on if you select
End Date Specify the month and day that your daylight-savings time ends on if you select
NAT (Network Address Translation)
IP Plug and Play (iPnP Technology)
DNS Fake IP Reply
Enter the ZIP or postal code of the location where is the VSG is installed.
Enter the telephone number of the person to contact in case there is any problem with the VSG.
VSG.
the VSG.
Date and Time drop-down list boxes. Click Get from my Computer to set the time and date on the VSG to be the same
as the computer that you use to configure the VSG. If you select Use NTP (Network Time Protocol) Time Server option and set the
necessary fields, you can click Get from NTP Server to update the time and date on the VSG from the NTP time server.
Select this option to have the VSG get the date and time information from a time server.
Enter the IP address or the domain name of the time server. Check with your ISP/ network administrator if you are unsure of this information.
between your time zone and Greenwich Mean Time (GMT).
Select this option if you use daylight savings time. Daylight saving is a period from late spring to early fall when many countries set
their clocks ahead of normal local time by one hour to give more daytime light in the evening.
Daylight Savings.
Daylight Savings.
NAT (RFC 1631) is the translation of the IP address of a host in a packet, for example, the source address of an outgoing packet, used within one network to a different IP address known within another network.
Select Enable to activate Network Address Translation (NAT). Enable this feature to set your VSG to map multiple local IP addresses to one global IP address. This is the default selection.
Select Disable to deactivate NAT.
Select this option to allow plug-and-play Internet access which means that subscribers do not have to change their network settings. This feature is activated by default.
Select this option to assign private IP address to a network device (such as the e­mail server). NAT will translate the private IP address to the public IP address on the WAN.
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Table 4 System Setting: System (continued)
LABEL DESCRIPTION
User Session Limit
Layer 2 Isolation Security
Console Type Use this field to set the function of the console port on the front panel of the VSG.
Console Port The fields in this section of the screen are applicable when you select Select the
You can set the VSG to limit the number of sessions each user can use at a time. Select Unlimited to allow each user to use any number of sessions at a time. Select the second option and enter the number of sessions (between 1 and 1024)
each user is allowed to use at a time.
If you activate NAT, select Enable in this field to prevent communication between subscribers. This is the default selection.
Select Disable to deactivate layer 2 security and allow communication between subscribers.
Select Console Setting when you connect the console port directly to a computer for local management. This is the default setting.
Select Statement Printer and select the printer model when you connect the console port a statement print.
fields below to configure the Console port.
Note: If you change the console port settings, make sure you also
make the same change to the terminal emulator software.
Bits per second
Data bits Select a data bit from the drop-down list box.
Parity Select the parity from the drop-down list box.
Stop bits Select the stop bit from the drop-down list box.
Administrator Authorized Access IP Address
Multicast Passthrough
Allow remote user to ping the device
SSL Certificate Certificate Secure Socket Layer (SSL) security allows you to create a secure
Apply Click Apply to save the changes.
This field only applies when you select Console Setting in the Console Type field.
Select a console port speed from the drop-down list box. Choices are 1200, 2400, 4800, 9600 (default), 14400, 19200, 38400, 57600 and 115200.
Select Any to use any computer to access the web configurator on the VSG. Select Specify and then enter the IP address(es) or a range of IP addresses of the
computer(s) that is allowed to log in to configure the VSG.
Select Enable to allow multicast traffic to pass through the VSG. This may affect your network performance.
Select Disable to prevent any multicast traffic from passing through the VSG. This is the default setting.
Select Enable to respond to Ping requests from the LAN or WAN interface. Select Disable to not respond to Ping requests from the LAN or WAN interface.
connection between the VSG and the client computer(s). Select Default to use the default system-generated SSL certificate. Select Custom Certificate to use a certificate obtained from a certificate authority. Refer to Chapter 31 on page 206 for more information.
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LAN and WAN Setup

This chapter shows you how to configure the LAN and WAN ports on the VSG..

6.1 Factory Ethernet Defaults

The Ethernet parameters of the VSG are preset to the following values:
1 WAN IP address of 192.168.1.1 with subnet mask of 255.255.255.0.
2 LAN IP address of 10.59.1.1.
3 DHCP server enabled on the LAN with a 252 client IP address pool starting from
10.59.1.2
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These parameters should work for the majority of installations. If you wish to change the factory defaults or to learn more about TCP/IP, please read on.

6.2 LANs and WANs

A LAN (Local Area Network) is a computer network limited to the immediate area, usually the same building or floor of a building. A WAN (Wide Area Network), on the other hand, is an outside connection to another network or the Internet.

6.3 IP Address Assignment

A static IP is a fixed IP that you configure on the VSG. A dynamic IP is not fixed; the DHCP server provides an IP address to the VSG each time it connects to the network. When an Ethernet device is configured to obtain a dynamic IP address from a DHCP server, it is known as a DHCP client.

6.3.1 IP Address and Subnet Mask

Like houses on a street that share a common street name, the computers on a LAN share one common network number.
Where you obtain your network number depends on your particular situation. If the ISP or your network administrator assigns you a block of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask.
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The Internet Assigned Number Authority (IANA) reserved a block of addresses specifically for private use (refer to Section 6.3.2 on page 61); please do not use any other number unless you are told otherwise. Let’s say you select 192.168.1.0 as the network number; which covers 254 individual addresses, from 192.168.1.1 to 192.168.1.254 (zero and 255 are reserved). In other words, the first three numbers specify the network number while the last number identifies an individual computer on that network.
The subnet mask specifies the network number portion of an IP address.

6.3.2 Private IP Addresses

Every machine on the Internet must have a unique address. If your networks are isolated from the Internet, for example, only between your two branch offices, you can assign any IP addresses to the hosts without problems.
However, the Internet Assigned Numbers Authority (IANA) has reserved the following three blocks of IP addresses specifically for private networks:
10.0.0.0 — 10.255.255.255
172.16.0.0 — 172.31.255.255
192.168.0.0 — 192.168.255.255
You can obtain your IP address from the IANA, from an ISP or it can be assigned from a private network. If you belong to a small organization and your Internet access is through an ISP, the ISP can provide you with the Internet addresses for your local networks. On the other hand, if you are part of a much larger organization, you should consult your network administrator for the appropriate IP addresses.
Regardless of your particular situation, do not create an arbitrary IP address; always follow the guidelines above.
Note: For more information on address assignment, please refer to RFC 1597,
Address Allocation for Private Internets and RFC 1466, Guidelines for Management of IP Address Space.

6.3.3 DNS Server Address

DNS (Domain Name System) is for mapping a domain name to its corresponding IP address and vice versa, for example, the IP address of www.zyxel.com is 204.217.0.2. The DNS server is extremely important because without it, you must know the IP address of a machine before you can access it. The DNS server addresses that you enter in the DHCP setup are passed to the client machines along with the assigned IP address and subnet mask.
There are two ways that an ISP disseminates the DNS server addresses. The first is for an ISP to tell a customer the DNS server addresses, usually in the form of an information sheet, when s/he signs up. The second is to obtain the DNS server information automatically when a computer is set as a DHCP client.
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6.4 LAN Configuration

To configure the LAN settings on the VSG, click System Settings and WAN/LAN to display the screen as shown.
Figure 20 System Settings: WAN/LAN: LAN Configuration
VSG-1200 V2 User’s Guide
The following table describes the LAN-related fields in this screen.
Table 5 System Settings: WAN/LAN: LAN Configuration
FIELD DESCRIPTION
LAN
IP Address Enter the LAN IP address of the VSG in dotted decimal notation. The default is
Subnet Mask Enter the LAN subnet mask in dotted decimal notation. The default is 255.0.0.0.
10.59.1.1.
Note: You must restart the VSG if you change the IP address.
If you set the VSG as a DHCP server on the LAN, the VSG will automatically change the LAN DHCP settings based on the new LAN IP address.

6.5 WAN Configuration

To configure the WAN settings on the VSG, click System Settings and WAN/LAN. The WAN/LAN screen varies depending on the settings in the WAN Port Mode field.

6.5.1 WAN MAC Address

Use the WAN/LAN screen to configure the MAC address of the WAN port by either setting the VSG to use the factory default or specify the MAC address of a computer on the LAN.
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Figure 21 System Settings: WAN/LAN: WAN MAC Address
The following table describes the related field in this screen.
Table 6 System Settings: WAN/LAN: WAN MAC Address
FIELD DESCRIPTION
WAN MAC Address Select Default to use the factory assigned MAC address.
If your ISP requires MAC address authentication, select Change to and enter the MAC address of a computer on the LAN in the fields provided.

6.5.2 WAN Port Mode: Dynamic/Fixed IP Address

Use the WAN/LAN screen to change the WAN IP address settings.
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Figure 22 System Settings: WAN/LAN: Dynamic/Static WAN IP Address
The following table describes the related labels in this screen.
Table 7 System Settings: WAN/LAN: WAN IP
FIELD DESCRIPTION
WAN Port Mode
Get automatically from a DHCP server
Use fixed IP address Select this option to set the VSG to use a static (or fixed) IP address. This is
IP Address Enter the static IP address in dotted decimal notation. The default WAN IP
Subnet Mask Enter the subnet mask in dotted decimal notation.
Default IP Gateway Enter the IP address of the default gateway device.
Primary/Secondary DNS Server
Select this option to set the VSG to act as a DHCP client on the WAN. The VSG obtains TCP/IP information (IP address, DNS server information, etc.) from a DHCP server.
the default setting.
address is 192.168.1.1.
Enter the IP addresses of the primary and/or secondary DNS servers.

6.5.3 WAN Port Mode: PPPoE

Point-to-Point Protocol over Ethernet (PPPoE) functions as a dial-up connection. PPPoE is an IETF (Internet Engineering Task Force) draft standard specifying how a host personal computer interacts with a broadband modem (for example DSL, cable, wireless, etc.) to achieve access to high-speed data networks. It preserves the existing Microsoft Dial-Up Networking experience and requires no new learning or procedures.
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For the service provider, PPPoE offers an access and authentication method that works with existing access control systems (for instance, RADIUS). For the user, PPPoE provides a login and authentication method that the existing Microsoft Dial-Up Networking software can activate, and therefore requires no new learning or procedures for Windows users.
One of the benefits of PPPoE is the ability to let end users access one of multiple network services, a function known as dynamic service selection. This enables the service provider to easily create and offer new IP services for specific users.
Operationally, PPPoE saves significant effort for both the subscriber and the ISP/carrier, as it requires no specific configuration of the broadband modem at the subscriber’s site.
By implementing PPPoE directly on the VSG (rather than individual computers), the computers on the LAN do not need PPPoE software installed, since the VSG does that part of the task. Furthermore, with NAT, all of the LAN's computers will have Internet access.
Figure 23 System Settings: WAN/LAN: PPPoE
The following table describes the related fields in this screen.
Table 8 System Settings: WAN/LAN: PPPoE
FIELD DESCRIPTION
WAN Port Mode
PPPoE Select this option to activate PPPoE support.
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Table 8 System Settings: WAN/LAN: PPPoE (continued)
FIELD DESCRIPTION
Username Enter the user name exactly as assigned by your ISP.
If the name is assigned in the form user@domain where domain identifies a service name, then enter both components exactly as given.
Password Enter the password associated with the user name above.
PPP MTU Setting Enter the size of a Maximum Transmission Unit (MTU).
TCP MSS Setting Enter the size of the Maximum Segment Size (MSS).
Service Name Enter the name of your PPPoE service.
Connect on Demand Select this option when you don’t want the connection up all the time and specify
an idle timeout in the Max Idle Time field (maximum 65535 minutes). This is the default setting with an idle timeout of 10 minutes.
Keep Alive Select this option when you want the Internet connection up all the time and
specify a redial period in the Redial Period field (maximum 65535 seconds). When disconnected, the VSG will attempt to bring up the connection after the redial period.

6.5.4 WAN Port Mode: PPTP

VSG-1200 V2 User’s Guide
Point-to-Point Tunneling Protocol (PPTP) is a network protocol that enables transfers of data from a remote client to a private server, creating a Virtual Private Network (VPN) using TCP/ IP-based networks.
PPTP supports on-demand, multi-protocol, and virtual private networking over public networks, such as the Internet.
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Figure 24 System Settings: WAN/LAN: PPTP
The following table describes the related fields in this screen.
Table 9 System Settings: WAN/LAN: PPTP
FIELD DESCRIPTION
WAN Port Mode
PPTP Select this option to activate PPTP support. Refer to Section 6.5.4 on page 66
PPTP Local IP Address Enter the IP address assigned to you.
PPTP Local Subnet Mask
PPTP Local Default Gateway
Username Enter the user name exactly as your ISP assigned. If assigned a name in the
Password Enter the password associated with the user name above.
PPP MTU Setting Enter the size of a Maximum Transmission Unit (MTU).
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for more information.
Enter the subnet mask assigned to you.
Enter the IP address of the gateway device.
form user@domain where domain identifies a service name, then enter both components exactly as given.
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Table 9 System Settings: WAN/LAN: PPTP (continued)
FIELD DESCRIPTION
TCP MSS Setting Enter the size of the Maximum Segment Size (MSS).
Connections ID/Name Enter your identification name of the PPTP server assigned to you by the ISP.
Connect on Demand Select this option when you don’t want the connection up all the time and
Keep Alive Select this option when you want the Internet connection up all the time and
specify an idle timeout in the Max Idle Time field (maximum 65535 minutes). This is the default setting with an idle timeout of 10 minutes.
specify a redial period in the Redial Period field (maximum 65535 seconds). When disconnected, the VSG will attempt to bring up the connection after the redial period.
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This chapter shows you how to configure the internal web server and set up DHCP settings and email server redirect on the VSG..

7.1 DHCP Configuration

DHCP (Dynamic Host Configuration Protocol) allows the individual clients (Ethernet device) to obtain the TCP/IP configuration from a centralized DHCP server. The VSG has built-in DHCP server capability, which means it can assign IP addresses, an IP default gateway and DNS servers to computer systems that support the DHCP client when this feature is activated. The VSG can also act as a surrogate DHCP server where it relays IP address assignment from the actual DHCP server to the clients.
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CHAPTER 7

Server

7.1.1 Public and Private Address Assignment

When you configure the VSG as a DHCP server, you can set the VSG to assign private or public IP addresses to subscriber computer(s) connected to the LAN port.
In most cases, the VSG assigns private IP address to subscriber computer(s) connected on the LAN. When the subscribers access the Internet, NAT is applied. This allows multiple computers to share one Internet connection.
With public IP address assignment through DHCP, the VSG assigns public IP addresses to subscribers connected on the LAN. In this case, the VSG works as a bridge and NAT is NOT applied on the traffic. However, you need to obtain multiple public IP addresses (one for the VSG and one for each computer) from your ISP before you can use this feature.

7.1.2 Server Configuration

Use the Server Configuration screen to set the embedded web server, the LAN DHCP server and specify the e-mail server for e-mail redirection on the VSG.
Click System Settings and Server to display the screen as shown next.
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Figure 25 System Settings: Server
The following table describes the labels in this screen.
Table 10 System Settings: Server
LABEL DESCRIPTION
Web Server
Server Port Specify the port number of the embedded web server on the VSG for
accessing the web configurator. The default port number is 80. Enter a number between 8010 and 8060 to access the web configurator
behind a NAT-enabled network. If you enter a number between 8010 and 8060, you need to append the port number to the WAN or LAN port IP address to access the web configurator. For example, if you enter “8010” as the web server port number, then you must enter “http:// www.192.168.1.1:8010” where 192.168.1.1 is the WAN or LAN port IP address.
SSL Security Security Secure Socket Layer (SSL) security allows you to create a
secure connection between the VSG and the client computer(s). Refer to
Chapter 31 on page 206 for more information.
Select this option to activate SSL security. By default, SSL login security is disabled.
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Table 10 System Settings: Server (continued)
LABEL DESCRIPTION
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Administrator Idle­Timeout
Specify how many minutes (between 1 and 1440) the web configuration can be left idle before the session times out. After it times out you have to log in with your username and password again. Very long idle timeouts may have security risks.
Note: This does NOT apply to the SMT management
session.
DHCP Server Select the DHCP mode on the LAN.
Disable Select this option to disable DHCP server on the LAN.
DHCP Relay Select this option to set the VSG to forward network configuration
requests to a DHCP server on the LAN network. Then configure the DHCP Server IP Address field.
DHCP Server IP Address If you select DHCP Relay, enter the IP address of the real DHCP server.
DHCP Server (Private) Select this option to set the VSG to assign network information (such as
IP Pool Start Address Enter the first of the continuous addresses in the IP address pool. The
Pool Size This field specifies the size or count of the IP address pool. Enter a
Lease Time (Private) Specify the time (in minutes between 1 and 71582788) a DHCP client is
Primary/Secondary DNS IP Address
IP address, DNS information etc.) to Ethernet device(s) connected to the LAN port. This is the default setting.
default is 10.59.1.2 (based on the default management LAN IP address of 10.59.1.1).
number not greater than 512.
allowed to use an assigned IP address. When the lease time expires, the DHCP client is given a new, unused IP address.
Enter the IP address of the DNS server(s) in the Primary DNS IP
Address and/or Secondary DNS IP Address fields.
Note: You must specify a DNS server.
DHCP Server (Public) Select this option if you want to assign public IP address(es) to the
computer(s) connected on the LAN port. The VSG does not apply NAT on traffic using public IP address assigned on the LAN.
Note: You must obtain more than one public IP address
from your ISP.
You need to configure a billing profile with the public service type (see
Section 10.1.1 on page 88).
IP Pool Start Address Enter the first of the continuous addresses in the public client IP address
pool. Make sure the IP pool addresses are in the same range as the WAN IP
address of the VSG. If they are in different IP ranges, this feature is disabled. If you are given a range of public IP addresses, do not include the VSG’s WAN IP address in the address pool.
Pool Size This field specifies the size or count of the IP address pool. Enter a
number not greater than 512.
Lease Time (Public) Specify the time (in minutes between 1 and 71582788) a DHCP client is
allowed to use an assigned IP address. When the lease time expires, the DHCP client is given a new, unused IP address.
E-mail Server Redirect You can set the VSG to redirect and send subscriber's E-mail via a
specified e-mail server. This feature allows subscribers to send E-mail via the local E-mail server when their default e-mail server is not working or prevented by relay restrictions.
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Table 10 System Settings: Server (continued)
LABEL DESCRIPTION
IP Address or Domain Name
SMTP Port Specify the port number (25 is the default) for SMTP (Simple Mail
Apply Click Apply to save the settings.
Specify the IP address or the domain name of the e-mail server to which the VSG forwards e-mail.
Transfer Protocol). Enter a number between 2500 and 2599.
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This chapter shows how to configure Network Address Translation (NAT) on the WAN for VPN packets.

8.1 NAT Overview

NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a host in a packet, for example, the source address of an outgoing packet, used within one network to a different IP address known within another network.

8.1.1 NAT Definitions

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NAT Pool

Inside/outside denotes where a host is located relative to the VSG, for example, the computers of your subscribers are the inside hosts, while the web servers on the Internet are the outside hosts.
Global/local denotes the IP address of a host in a packet as the packet traverses a router, for example, the local address refers to the IP address of a host when the packet is in the local network, while the global address refers to the IP address of the host when the same packet is traveling in the WAN side.
Note that inside/outside refers to the location of a host, while global/local refers to the IP address of a host used in a packet. Thus, an inside local address (ILA) is the IP address of an inside host in a packet when the packet is still in the local network, while an inside global address (IGA) is the IP address of the same inside host when the packet is on the WAN side. The following table summarizes this information.
Table 11 NAT Definitions
ITEM DESCRIPTION
Inside This refers to the host on the LAN.
Outside This refers to the host on the WAN.
Local This refers to the packet address (source or destination) as the packet travels on the
LAN.
Global This refers to the packet address (source or destination) as the packet travels on the
WAN.
NAT never changes the IP address (either local or global) of an outside host.
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8.1.2 What NAT Does

In the simplest form, NAT changes the source IP address in a packet received from a subscriber (the inside local address) to another (the inside global address) before forwarding the packet to the WAN side. When the response comes back, NAT translates the destination address (the inside global address) back to the inside local address before forwarding it to the original inside host. Note that the IP address (either local or global) of an outside host is never changed.
The global IP addresses for the inside hosts can be either static or dynamically assigned by the ISP. In addition, you can designate servers, for example, a web server and a telnet server, on your local network and make them accessible to the outside world. If you do not define any servers, NAT offers the additional benefit of firewall protection. With no servers defined, your VSG filters out all incoming inquiries, thus preventing intruders from probing your network. For more information on IP address translation, refer to RFC 1631, The IP Network Address Translator (NAT).

8.1.3 How NAT Works

Each packet has two addresses – a source address and a destination address. For outgoing packets, the ILA (Inside Local Address) is the source address on the LAN, and the IGA (Inside Global Address) is the source address on the WAN. For incoming packets, the ILA is the destination address on the LAN, and the IGA is the destination address on the WAN. NAT maps private (local) IP addresses to globally unique ones required for communication with hosts on other networks. It replaces the original IP source address in each packet and then forwards it to the Internet. The VSG keeps track of the original addresses and port numbers so incoming reply packets can have their original values restored.

8.1.4 VPN and NAT

A VPN (Virtual Private Network) provides secure communications between sites without the expense of leased site-to-site lines. A secure VPN is a combination of tunneling, encryption, authentication, access control and auditing technologies/services used to transport traffic over the Internet or any insecure network that uses the TCP/IP protocol suite for communication.
The VSG allows subscribers to create a VPN tunnel to a remote site.
Note: For IPSec, the VSG does not support AH protocol.
By default, the VSG performs NAT on the LAN; mapping multiple private LAN addresses to a single public address on the WAN. This prevents subscribers from creating multiple VPN connections to a remote VPN device that allows only one VPN connection per source IP address.
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In order to allow subscribers to establish multiple VPN connections to a remote VPN device with single-connection-per-source limitation, set the VSG to perform NAT on the WAN. You need to configure NAT address pool for use with VPN connections on the WAN port. The VSG automatically maps one/more private IP addresses to one/more public IP addresses for VPN packets. The following table describes the NAT mapping types on the WAN for VPN packets.
Table 12 WAN NAT Mapping Types for VPN
TYPE DESCRIPTION
One-to-One For VPN connections to the same remote VPN device, the VSG maps each private
LAN IP address to one public WAN IP address.
One-to-Many For VPN connections to different remote VPN devices, the VSG maps multiple private
LAN IP address to one public WAN IP address.

8.2 NAT Examples

The following sections describe some NAT address mapping examples for VPN connections.
VSG-1200 V2 User’s Guide

8.2.1 Example 1: One-to-One

The figure below shows an example where the two subscribers S1 and S2 tries to establish secure VPN connections to the same VPN server V1 at the same time. For example, the VSG is using a public IP address of 211.21.21.1 address translation on the WAN.
Figure 26 NAT Example: One-to-One
The following table shows the address mapping.
Table 13 NAT Example: One-to-One
SUBSCRIBER ORIGINAL SOURCE IP TRANSLATED SOURCE IP
S1 10.59.1.2 211.21.21.2
S2 10.59.1.3 221.21.21.3
1
. In this case, the VSG performs One-to-One IP
1. All public IP address discussed are for examples only.
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8.2.2 Example 2: Many-to-One

The figure below shows an example where the two subscribers S1 and S2 try to establish a secure VPN connection to VPN servers V1 and V2 respectively at the same time. In this case, the VSG performs Many-to-One IP address translation on the WAN since the destination address is different.
Figure 27 NAT Example: Many-to-One
The following table shows the address mapping.
Table 14 NAT Example: Many-to-One
SUBSCRIBER ORIGINAL SOURCE IP TRANSLATED SOURCE IP
S1 10.59.1.2 211.21.21.2
S2 10.59.1.3 211.21.21.2

8.2.3 Example 3: One-to-One and Many-to-One

The figure below shows an example where subscriber S1 tires to connect to VPN server V1 while subscriber S2 and S3 try to connect to the same VPN server V2 at the same time. In this case, subscribers S1 and S2 map to the same WAN IP address since the destination is different while subscriber S3 maps to a different WAN IP address.
Figure 28 NAT Example: One-to-One and Many-to-One
The following table shows the address mapping.
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Table 15 NAT Example: One-to-One and Many-to-One
SUBSCRIBER ORIGINAL SOURCE IP TRANSLATED SOURCE IP
S1 10.59.1.2 211.21.21.2
S2 10.59.1.3 211.21.21.2
S3 10.59.1.4 211.21.21.3

8.3 NAT Pool Setup

Note: You only need to set the NAT address pool if the remote VPN server(s) allows
only one connection per source IP address.
You need to acquire additional public IP address(es) from your ISP to create NAT pool(s).
To set the NAT address pool, click System Settings and NAT Pool in the navigation panel. A screen displays as shown next.
VSG-1200 V2 User’s Guide
Figure 29 System Settings: NAT Pool
The following table describes the labels in this screen.
Table 16 System Settings: NAT Pool
LABEL DESCRIPTION
Disable Select this option to deactivate this feature. Subscribers are not be able to establish
Enable Select this option to perform address translation on the WAN to allow subscribers to
multiple connections simultaneously to the same VPN server (that has the single­connection-per-source limitation).
establish simultaneous connections to the same VPN server (that has the single­connection-per-source limitation).
You must then configure the address pool for VPN connections.
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Table 16 System Settings: NAT Pool (continued)
LABEL DESCRIPTION
Start/End IP Specify the beginning and ending IP addresses of the address pool in the fields
No. This read-only field displays the index number.
Address List This read-only field displays the address pool.
Delete Click Delete to remove the selected entry(ies).
Apply Click Apply to save the changes.
provided and click Add to List. The following shows three NAT pool examples if the VSG is using a WAN public IP
address of 211.21.21.1: Group 1: 211.21.21.2 ~ 211.21.21.6 (five IP addresses) Group 2: 211.21.21.20 ~ 211.21.21.29 (ten IP addresses) Group 3: 211.21.21.60 ~ 211.21.21.69 (ten IP addresses) Group 4: 211.21.21.75 ~ 211.21.21.76 (two IP addresses)
Note: You can configure up to ten address pools (each pool can
contain up to 50 addresses) on the VSG.
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This chapter shows you how to set up subscriber authentication on the VSG.

9.1 Authentication Overview

You can set the VSG to authenticate subscriber in a number of ways:
• User agreement
• CAS (Central Authentication Service)
• Built-in authentication
• Remote RADIUS server
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CHAPTER 9

Authentication

By default, subscriber authentication is disabled. This allows all subscribers to access the Internet without entering account username and password.

9.1.1 User Agreement

In cases where authentication is not required and anyone can access the Internet through the VSG, you can set the VSG to redirect client users to an Internet service usage agreement page. Users must accept the service usage agreement before they can access the Internet.

9.1.2 CAS (Central Authentication Service)

The Hilton Group Corporation developed the High Speed Internet Access (HSIA) service to provide Internet access service across its entire Hilton Group hotels.
In order to use the HSIA, hotel guest(s) must be authenticated through the proprietary CAS (in the local hotel network or the remote network). The CAS performs both user authentication and accounting.
Figure 30 CAS Example
The following summarizes the communication steps before Internet access is allowed.
1 A hotel guest launches a web browser.
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2 The VSG redirects the guest’s web browser to a login screen at CAS.
3 The guest enters the provided access information.
4 Once authentication is successful, CAS informs VSG to allow Internet access to the
guest.

9.1.3 Built-in Authentication

The built-in authentication method is useful if you do not have a RADIUS server. You can use the built-in subscriber database to manage the subscribers. With the built-in authentication, the VSG provides three sets of preconfigured scenarios that you can choose for easy and simple setup. For billing, use either a PMS or the built-in billing mechanism to set up accounting information.

9.1.4 RADIUS

The VSG supports Remote Authentication Dial-In user Service (RADIUS). By integrating RADIUS with the VSG, you can set up the subscriber database on the RADIUS server. In addition to subscriber information, the subscriber database may hold the Internet usage time period each subscriber is allocated. For example, when a subscriber logs in, the RADIUS server will send the time allocation information (such as session time-out) to the VSG, which uses this information to control the subscriber’s connection.
9.1.4.1 RADIUS Accounting
The VSG sends “accounting start” and “accounting stop” messages to the RADIUS server, which uses these messages to accurately track subscriber Internet usage.
The VSG provides two accounting methods: Accumulation and Time to Finish.
•The Accumulation accounting method allows multiple re-logins until the allocated time period or until the subscriber account is expired. The VSG accounts for the time the subscriber logs in for Internet access.
•The Time to Finish accounting method is good for one-time logins. Once a subscriber logs in, the VSG stores the MAC address of the subscriber’s computer for the duration of the time allocated. Thus the subscriber does not have to enter the user name and password again for re-login within the allocated time. Once activated, the subscriber account is valid until the allocated time is reached even if the subscriber disconnects Internet access for a certain period within the allocated time. For example, if Joe purchases a one-hour time-to-finish account. He starts using the Internet for the first 20 minutes and then disconnects Internet access to go to a 15-minute meeting. Then he only has 25 minutes left on his account.
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Figure 31 Accounting Usage Time
Time to Finish Accumulation
VSG-1200 V2 User’s Guide
Log in
A
B
Time
Usage Time = A + B + C + D + E Usage Time = A + C + E
C
D
E
Log out Log in
Log out
Log in
Log out
9.1.4.2 Vendor Specific Attribute
With RADIUS authentication, you can define vendor specific attributes (VSAs) in addition to the set of standard RADIUS attributes defined in RFC 2865 and RFC 2866. A VSA is an attribute-value pair that is sent between a RADIUS server and the VSG. It is necessary you define the VSAs on the RADIUS sever if you want the VSG to perform the following:
• Limit Download bandwidth per subscriber
• Limit Upload bandwidth per subscriber
• Limit Total traffic bandwidth allowed per subscriber
• Specify advertising web site per subscriber
• Enable/disable SMTP redirect
Note: Before you can make use of these functions on the VSG, configure the
proprietary VSAs on the RADIUS server. Refer to the documentation that comes with your RADIUS server for more information.
Log in
A
B
C
D
E
Log out Log in
Log out
Log in
Log out
See Appendix D on page 242 for more information on the VSAs.

9.2 Authentication Configuration

To configure the subscriber authentication method, click System Settings and Authentication to display the screen as shown next.
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Figure 32 System Settings: Authentication
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The following table describes the labels in this screen.
Table 17 System Settings: Authentication
LABEL DESCRIPTION
No Authentication Select this option to disable subscriber authentication. Subscribers can
access the Internet without entering user names and passwords. This is the default setting.
User Agreement Select User Agreement to direct a subscriber to an Internet service usage
Redirect Page URL Link
Standard User Agreement Page
Built-in Authentication Select this option to authenticate the subscribers using the local subscriber
agreement page before accessing the Internet.
Specify the URL of the user agreement page in the field provided. Click Code to display the HTML source code of a default sample page.
Select this option to use the pre-configured user agreement page on the VSG.
database. Then click Select option to choose a per-configured setting in the Current Preset option field.
Note: When you select this option, you must also configure
the Billing and Accounting screens.
Current preset option This field is available when you select Built-in Authentication.
This field displays the current pre-configured setting for the built-in authentication. To select a predefined option, click Select option to open the Scenario Guide screen (refer to Figure 33 on page 86).
RADIUS Select this option to authenticate subscribers using a remote RADIUS
server. Then configure the following fields.
Check Local Account First Select this option to have the VSG authenticate a subscriber using the
local user database first. If the account information is not found, then the VSG authenticates subscribers using the RADIUS server(s) specified.
Clear this check box to have the VSG authenticate subscribers using the RADIUS server(s) only.
Accumulation Select this option for multiple re-login until the time allocated is used up. If
Time to Finish Select this option to allow each subscriber a one-time login. If a subscriber
Primary/Secondary RADIUS Server
Authentication Port Specify the authentication port of the RADIUS server. The common port
Accounting Port Specify the accounting port of the RADIUS server. The common port
Secret Key Specify a password (up to 31 alphanumeric characters) as the key to be
a subscriber logs out and accesses the Internet again within the time period specified in the Idle Timeout field, the subscriber does not have to enter the user name and password again to log in.
logs out before the allocated time expires, the subscriber does not have to enter the user name and password to access the Internet again.
Server IP Address Enter the IP address of a RADIUS server in dotted decimal notation.
numbers are 1645 and 1812.
numbers are 1646 and 1813.
shared between the RADIUS server and the VSG. The key is not sent over the network.
Note: This key must be the same on the RADIUS server and
the VSG.
Retry Attempts when Primary fail
Specify the number of times (1 to 3) the VSG resends an authentication request to the primary and/or secondary RADIUS servers.
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Table 17 System Settings: Authentication (continued)
LABEL DESCRIPTION
Accounting Service Select Enable from the drop-down list box to activate the accounting
Authentication Method Select either the CHAP or PAP authentication method from the drop-down
Vendor Specific Attribute
Idle-Timeout The VSG automatically disconnects a computer from the network after a
SSL Login Page Security Select Enable to activate SSL security upon accessing the login screen so
Smart Client Support WISPr (WiFi Internet Service Provider Roaming) allows roaming
WISPr Smart Client Select this option to allow the VSG to accept incoming roaming
Login Mode Specify a login method for roaming subscribers.
Apply Click Apply to save the changes.
feature and enter the time (in minutes) between updates in the Update every field.
Select Disable to de-activate the accounting feature.
list box.
In the Vendor Code field, specify a number for the vendor ID. This is an IANA (Internet Assigned Numbers Authority) assigned number that identifies the vendor or enterprise. Enter 890 for ZyXEL devices.
Select Send VSA together with Authentication Request to set the VSG to include the VSA information in the authentication requests.
period of inactivity. The subscriber may need to enter the username and password again before access to the network is allowed.
Specify the idle timeout between 1 and 1440 minutes. The default is 5 minutes.
that user names and passwords are encrypted before being transmitted to the VSG.
Select Disable to de-activate SSL security for the subscriber login screen. Refer to Chapter 31 on page 206 for more information.
subscribers to access different service provider networks for seamless network connection.
subscribers. Clear this check box to disable this feature. Your access network is not
available for roaming subscribers.
Select Replay Directly to display the VSG’s default login screen. Select Proxy Reply with "Redirect Login Page" URL to redirect roaming
subscribers to the same login screen as specified in the Login Page screen (see Section 15.2 on page 120 for more information).
Select Proxy Reply with "Redirect Login Page" URL and enter the URL of the login page for roaming subscribers only.

9.2.1 Scenario Options

Note: This feature is for built-in authentication method only.
When you select Built-in Authentication in the Authentication screen, you must select a pre-configured scenario option by clicking the Select option link to display a screen as shown next.
Select a scenario option in the Items Check field and click Apply to save the settings. Then proceed to configure the billing and accounting settings.
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Figure 33 System: Authentication: Scenario Guide
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The following table describes each scenario.
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Table 18 System: Authentication: Scenario Guide
OPTION DESCRIPTION SAMPLE SUBSCRIBER LOGIN SCREEN
Scenario A Select this option to use PMS
billing with port-location mapping. Once you configure the port­location mappings, subscribers are able to access the Internet without entering usernames and passwords. Subscribers can purchase additional time blocks with different billing plans.
You can still create static or dynamic accounts. However, subscribers using the dynamic or static accounts are prompted for usernames and passwords.
Scenario B Select this option if you want to use
PMS billing without port-location mapping. You must then create the subscriber accounts. Subscribers are prompted for their usernames and passwords before Internet access is allowed.
Subscribers can purchase additional time blocks with different billing plans.
Figure 34 Subscriber Login: Scenario A
Figure 35 Subscriber Login: Scenario B
Scenario C Select this option to use the VSG’s
built-in or credit card billing function. No PMS device is needed.
Figure 36 Subscriber Login: Scenario C
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This chapter shows you how to set up subscriber billing profiles and PMS (Property Management System) configuration.

10.1 Billing Overview

A billing profile contains information such as time unit, unit cost and/or account expiration time. You must associate a subscriber account with a billing profile.
In addition, for PMS billing, subscribers may have a choice of purchasing additional time blocks with different billing profiles you set and activate on the VSG.
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CHAPTER 10

Billing

10.1.1 Billing Profile

You can create up to ten billing profiles on the VSG. Click System Setting , Billing and the Billing Profile link to display the screen as shown next.
Figure 37 System Setting: Billing: Billing Profile
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The following table describes the labels in this screen.
Table 19 System Setting: Billing: Billing Profile
LABEL DESCRIPTION
Currency Specify the type of currency and/or dollar sign for billing.
Number of decimal places
No This field displays the index number of a billing profile.
Active Select this check box to enable the billing profile.
Name This field displays the name of a billing profile.
Description This field displays a description of a billing profile.
Profile Setting Click Edit to edit the selected billing profile. Refer to Section 10.1.2 on page 89 for
Apply Click Apply to save the changes.
Specify the number of decimal places for the currency. The default is 2.
more information.

10.1.2 Configuring a Billing Profile

To edit a billing profile, click the Edit button in the Billing Profile screen to display the configuration screen for the selected billing profile.
Figure 38 System Settings: Billing: Billing Profile Setting
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The following table descries the labels in this screen.
Table 20 System Settings: Billing: Billing Profile Setting
LABEL DESCRIPTION
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No This read-only field displays the index number of the billing profile.
Name Enter a descriptive name for the billing profile for identification purposes.
Description Enter a description for this billing profile
Price
Duration Select a time period (minute, hour, day, week, month or Unlimited) and enter the
Charge Specify the unit cost in this field.
Check Time Select Period Time Finish for time-to-finish billing method. Refer to Section 9.1.4
Selective Unit
Bandwidth Limit
time unit in the field provided (not available for Unlimited).
on page 81 for more information.
Select Expired when and specify the time from the drop-down list box(es) for the accumulate billing method. The subscriber accounts will be invalid once the allocated time period is used up. This option is only available when you select the Day, Week or Month option in the Period Time field.
Specify the range of time units (between 1 and 99) a subscriber is allowed to purchase at any one time.
The range is presented as a drop-down list box in the information pop-up window.
Note: You must activate bandwidth management to use this feature.
Refer to Chapter 16 on page 144.
Set the fields below to configure the bandwidth limit for this billing profile.
Uplink Bandwidth Limitation
Downlink Bandwidth Limitation
To use a pre-defined option, select the first option and choose a bandwidth from the drop-down list box.
To manually set the bandwidth, select the second option and specify the bandwidth in the field provided.
To use a pre-defined option, select the first option and choose a bandwidth from the drop-down list box.
To manually set the bandwidth, select the second option and specify the bandwidth in the field provided.
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Table 20 System Settings: Billing: Billing Profile Setting (continued)
LABEL DESCRIPTION
Service Type Select Private Service to set the VSG to assign private IP addresses to the
subscribers connected on the LAN. Select Public Service to set the VSG to assign public IP addresses to the
subscribers connected on the LAN. You must have more than one public IP address from your ISP.
Configure private and public DHCP IP address assignment in the Server screen. Refer to Section 7.1.1 on page 70 for more information.
Reset Click Reset to restart configuring this screen again.
Apply Click Apply to save the changes.

10.2 PMS (Property Management System)

Many hotels use a PMS device to perform in-room billing for services (such as room services, mini-bar, pay-per-view TV or telephone) that the guests use.
With PMS, the VSG allows subscribers to purchase additional time units online. In addition, subscribers can select from a number of different billing plans.
To use PMS for billing, first connect the VSG to a PMS device using the PMS port (refer to
Chapter 2 on page 38), then configure the PMS settings on the VSG.

10.2.1 Port-Location Mapping

When you activate port-location mapping and PMS on the VSG, two charge modes are available: per room and per subscriber.
Select Based on Room when location is important. If a subscriber disconnects from one location and reconnects in another location, the VSG prompts for the user name and password again.
Select Based on Subscriber to allow a subscriber to freely move between different locations without prompting for user name and password.

10.2.2 PMS Configuration

Click System Setting, Billing and click the PMS Configuration link to display the screen as shown next.
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Figure 39 System Setting: Billing: PMS Configuration
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The following table describes the labels in this screen.
Table 21 System Setting: Billing: PMS Configuration
LABEL DESCRIPTION
Charge Mode (only for Port-Location Mapping enabled)
When you set up Port-Location Mapping, your VSG offers two billing modes: Based on Room and Based on Subscriber.
Select Based on Room when location is important. If a subscriber disconnects from one location and reconnects in another location, the VSG prompts for the user name and password again.
Select Based on Subscriber to allow a subscriber to freely move between different locations without prompting for user name and password.
Note: You must activate the port-location mapping feature. Refer
to Chapter 13 on page 112.
Regenerate password of static account with PMS checkout.
PMS Type Select a PMS system and specify the fields below (if available). Currently the
Micros Fidelio
Revenue Code Enter a revenue code (between 01 and 99).
Description Enter the description for the revenue. Refer to the user’s guide that comes with
This feature is applicable when you select Scenario B with Built-in Authentication in the Authentication screen (see Figure 32 on page 83).
Select Enable to automatically generate a new password for the static account when a subscriber checks out.
Select Disable to keep the password for the static account unchanged after a subscriber checks out.
VSG supports Micros Fidelio, Spectrum MK II, Marriott and Proprietary.
your PMS device.
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Table 21 System Setting: Billing: PMS Configuration (continued)
LABEL DESCRIPTION
Spectrum MK II
Revenue Code Enter a revenue code (between 01 and 99).
Description Enter a description to identify the service. For example, Internet.
Marriott
Revenue Code Enter a revenue code (between 01 and 99).
Reference Enter a description to identify the service. For example, Internet.
Proprietary Select this option if you are using a proprietary PMS system.
Speed of PMS Interface
Bits per second Select the speed of the PMS port connection. The default is 9600.
Data bits Specify the data bits.
Parity Specify the parity.
Stop bits Specify the data stop bits.
Apply Click Apply to save the changes.
Set the fields below to configure the PMS port settings on the VSG.
Note: Make sure the port settings are the same on the VSG and
the connected PMS device.

10.3 Types of Subscriber Accounts

After you have set up the subscriber authentication methods and billing profile(s), you need to create subscriber accounts. There are two types of subscriber accounts: static and dynamic.
• For static accounts, refer to Chapter 11 on page 94.
• For dynamic accounts, refer to Chapter 12 on page 104.
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CHAPTER 11

Static Subscriber Accounts

This chapter shows you how to set up and manage static subscriber accounts.

11.1 Static Subscriber Account Overview

Static accounts are useful in locations such as hotels where you can match an account user name to a fixed location for easy management. Once a static subscriber account is created, it stays permanently in the VSG unless deleted manually. You can generate static accounts automatically or manually.
The following figure shows the links for accessing the static account configuration screens when you click System Settings, Accounting and Static Accounts.
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Figure 40 Static Account: Links

11.2 Global Static Account Settings

To configure global static account settings, click the Static Account Setting link to display the screen as shown.
Figure 41 Static Account Settings: Global Settings
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The following table describes the labels in this screen.
Table 22 Static Account Settings: Global Settings
LABEL DESCRIPTION
Concurrent Access Select Allow concurrent access with one account to allow more than one
Customize Printout Click Customize printout text to set the account printout page. Refer to
Print To Select Statement Printer if you want to print the account information using a
Apply Click Apply to save the settings.
users to access the Internet using the same account at the same time. Then specify the number of concurrent users from the Max. concurrent access drop­down list box.
The default number of concurrent access is 2 users per account.
“Account Printout” on page 129.
statement printer connected to the CONSOLE port on the VSG. Select PC-Connected Printer if you want to print the account information using
a printer connected to a network computer. Click on the icon to display a print preview.

11.3 Creating a Static Account

Click System Settings, Accounts, Static Accounts and Create Static Account to display the screen as shown next.
Figure 42 System Settings: Create Static Subscriber Account
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There are two ways to create static subscriber accounts as described in the following sections.

11.3.1 Generating Static Accounts Automatically

To generate a list of static subscriber accounts automatically, set the fields in Generate a batch of static accounts in the Create Static Subscriber Account screen.
Figure 43 Create Static Subscriber Account: Generate Automatically
The following table describes the related labels in this screen.
Table 23 Create Static Subscriber Account: Generate Automatically
LABEL DESCRIPTION
Generate a batch of static accounts
Prefix Specify the starting characters affixed to the beginning of all account user names.
Postfix Specify the characters to append o the end of all account user names.
From Enter the first number of the range of static accounts.
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Table 23 Create Static Subscriber Account: Generate Automatically (continued)
LABEL DESCRIPTION
To Enter the ending number of the range of static accounts.
Billing Profile Select a predefined billing profile from the drop-down list box.
Note: This drop-down list box displays active profiles only.
Refer to Section 10.1.1 on page 88 for more information.
Random Password Length
Apply Click Apply to start generating the static accounts based on the above criterion.
The VSG automatically generates a password for each automatically created static account.
Specify the length of the password from the drop-down list box.
After you have generated the list of static accounts in this screen click Static Account List to display the list of static accounts. Refer to Section 11.6 on page 102.

11.3.2 Creating Static Subscriber Accounts Manually

To create static accounts manually, display the Create Static Subscriber Account screen and scroll down to the Manually Add Static Subscriber Accounts section as shown next. You can manually create up to 10 static accounts at a time.
Figure 44 Create Static Subscriber Account: Manual
The following table describes the related labels in this screen.
Table 24 Create Static Subscriber Account: Manual
LABEL DESCRIPTION
No This read-only field displays the index number of an entry.
Username Enter the user name for a static subscriber account.
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Table 24 Create Static Subscriber Account: Manual (continued)
LABEL DESCRIPTION
Password Enter the password associated with the user name above.
You may also set the VSG to generate a password automatically (refer to Section 11.5
on page 100).
Billing Profile From the drop-down list box, select a billing profile for the static account.
Note: This drop-down list box displays active profiles only.
Refer to Section 10.1.1 on page 88 for more information.
Apply Click Apply to create the static account(s) and save the changes.

11.4 Static Account List Backup and Restore

You can back up and restore static account information in the Create Static Account screen.

11.4.1 Backing Up a Static Account List

VSG-1200 V2 User’s Guide
Follow the steps below to back up static subscriber account information to your computer.
1 In the Create Static Subscriber Account screen and scroll down to the Static Accounts
backup and restore section.
2 Click Backup.
Figure 45 Static Subscriber Account: Backup and Restore
3 A File Download window displays. Click Save.
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Figure 46 Static Subscriber Account: Backup and Restore: File Download
4 A Save As window displays. Specify the filename and/or location and click Save to save
the backup file.
Figure 47 Static Subscriber Account: Backup and Restore: Save As
You can view the backed up file using any text-editing program.

11.4.2 Restoring a Static Account List

You may restore the static account list if you accidentally reset the VSG back to the factory defaults and erased the subscriber account information.
Follow the steps below to restore a previously backed up subscriber account list.
1 In the Create Static Subscriber Account screen and scroll down to the Static Accounts
backup and restore section.
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Figure 48 Static Subscriber Account: Backup and Restore
2 Specify the location and/or file name of the account information file in the File Path field
or click Browse to locate it.
3 Click Apply to start the file transfer process. The VSG automatically restarts after the file
transfer is complete.

11.5 Editing Subscriber Accounts

To edit a subscriber account, click System Settings, Accounting and the Static Account Operator link to display the screen as shown next.
VSG-1200 V2 User’s Guide
Figure 49 Static Account Operator
The following table describes the labels in this screen.
Table 25 Static Account Operator
LABEL DESCRIPTION
Refresh Click this button to update the screen.
Print List Click this button to print a list of all subscriber accounts.
No This read-only field displays the index number of an entry.
Username This read-only field displays the account user name. Click the heading to sort the
Hide Password/ Show Password
Re-Generate Password
Status This field indicates whether the account is currently in use (Online) or not
entries in ascending or descending order.
Click Hide Password to not display the passwords for the accounts on the screen. Click Show Password to display the passwords for the accounts on the screen.
You may set the VSG to generate a new password for each account. Click All to set the VSG to generate new passwords for all accounts. Click Re-Generate Password to set the VSG to generate a new password for the
corresponding account.
(Offline).
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