The contents of this publication may not be reproduced in any part or as a whole, transcribed,
stored in a retrieval system, translated into any language, or transmitted in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or
software described herein. Neither does it convey any license under its patent rights nor the
patent rights of others. ZyXEL further reserves the right to make changes in any products
described herein without notice. This publication is subject to change without notice.
Trademarks
ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL
Communications, Inc. Other trademarks mentioned in this publication are used for
identification purposes only and may be properties of their respective owners.
Copyright2
Page 3
VSG-1200 V2 User’s Guide
Certifications
Federal Communications Commission (FCC) Interference Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two
conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause
undesired operations.
FCC Warning
This device has been tested and found to comply with the limits for a Class A digital switch,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a commercial environment. This device generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of
this device in a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
CE Mark Warning:
This is a class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.
Taiwanese BSMI (Bureau of Standards, Metrology and Inspection) A
Warning:
Notices
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Viewing Certifications
1 Go to http://www.zyxel.com.
Certifications3
Page 4
VSG-1200 V2 User’s Guide
2 Select your product from the drop-down list box on the ZyXEL home page to go to that
product's page.
3 Select the certification you wish to view from this page.
Certifications4
Page 5
VSG-1200 V2 User’s Guide
Safety Warnings
For your safety, be sure to read and follow all warning notices and instructions.
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk
of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel should
service or disassemble this device. Please contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device.
• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in
North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the
product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause
electrocution.
• If the power adaptor or cord is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a
new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a
remote risk of electric shock from lightning.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.
This product is recyclable. Dispose of it properly.
Safety Warnings5
Page 6
VSG-1200 V2 User’s Guide
Safety Warnings6
Page 7
VSG-1200 V2 User’s Guide
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects
in materials or workmanship for a period of up to two years from the date of purchase. During
the warranty period, and upon proof of purchase, should the product have indications of failure
due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the
defective products or components without charge for either parts or labor, and to whatever
extent it shall deem necessary to restore the product or components to proper operating
condition. Any replacement will consist of a new or re-manufactured functionally equivalent
product of equal or higher value, and will be solely at the discretion of ZyXEL. This warranty
shall not apply if the product has been modified, misused, tampered with, damaged by an act
of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the
purchaser. This warranty is in lieu of all other warranties, express or implied, including any
implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in
no event be held liable for indirect or consequential damages of any kind to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return
Material Authorization number (RMA). Products must be returned Postage Prepaid. It is
recommended that the unit be insured when shipped. Any returned products without proof of
purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of
ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products
will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty
gives you specific legal rights, and you may also have other rights that vary from country to
country.
Registration
Register your product online to receive e-mail notices of firmware upgrades and information
at www.zyxel.com for global products, or at www.us.zyxel.com for North American products.
ZyXEL Limited Warranty7
Page 8
VSG-1200 V2 User’s Guide
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
CORPORATE
HEADQUARTERS
(WORLDWIDE)
COSTA RICA
CZECH REPUBLIC
DENMARK
FINLAND
FRANCE
GERMANY
HUNGARY
KAZAKHSTAN
NORTH AMERICA
SUPPORT E-MAILTELEPHONEWEB SITE
SALES E-MAILFAXFTP SITE
support@zyxel.com.tw +886-3-578-3942www.zyxel.com
www.europe.zyxel.com
sales@zyxel.com.tw+886-3-578-2439ftp.zyxel.com
ftp.europe.zyxel.com
soporte@zyxel.co.cr+506-2017878www.zyxel.co.crZyXEL Costa Rica
Table 112Class C Subnet Planning ................................................................................. 274
Table 113Class B Subnet Planning ................................................................................. 275
List of Tables28
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VSG-1200 V2 User’s Guide
29List of Tables
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VSG-1200 V2 User’s Guide
Preface
Congratulations on your purchase of the VSG-1200 V2 Vantage Service Gateway.
Note: Register your product online to receive e-mail notices of firmware upgrades and
information at www.zyxel.com for global products, or at www.us.zyxel.com for
North American products.
About This User's Guide
This manual is designed to guide you through the configuration of your VSG-1200 V2 for its
various applications. The web configurator parts of this guide contain background information
on features configurable by web configurator. The SMT parts of this guide contain background
information solely on features not configurable by web configurator.
Note: Use the web configurator or System Management Terminal (SMT) to configure
your VSG-1200 V2. Not all features can be configured through all interfaces.
Related Documentation
• Supporting Disk
Refer to the included CD for support documents.
• ZyXEL Glossary and Web Site
Please refer to www.zyxel.com for an online glossary of networking terms and additional
support documentation.
User Guide Feedback
Help us help you! E-mail all User Guide-related comments, questions or suggestions for
improvement to techwriters@zyxel.com.tw or send regular mail to The Technical Writing
Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park,
Hsinchu, 300, Taiwan. Thank you!
Syntax Convention
• “Enter” means for you to type one or more characters. “Select” or “Choose” means for
you to use one of the predefined choices.
• Command and arrow keys are enclosed in square brackets.
carriage return key;
• Mouse action sequences are denoted using a comma. For example, “click the Apple icon,
Control Panels and then Modem” means first click the Apple icon, then point your
mouse pointer to Control Panels and then click Modem.
• For brevity’s sake, we will use “e.g.,” as a shorthand for “for instance”, and “i.e.,” for
“that is” or “in other words” throughout this manual.
• The VSG-1200 V2 Vantage Service Gateway may be referred to as “the VSG-1200 V2”
or, simply, as “the VSG” in this User’s Guide.
[ESC] means the Escape key and [SPACE BAR] means the Space Bar.
[ENTER] means the Enter, or
Preface30
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VSG-1200 V2 User’s Guide
Graphics Icons Key
VSG-1200 V2ComputerNotebook computer
ServerStatement Printer Access Point
SwitchRouterInternet
31Preface
Page 32
Getting to Know Your VSG
This chapter introduces the features and applications of the VSG.
1.1 Introducing the VSG
The VSG-1200 V2 Vantage Service Gateway is a rack-mountable service gateway that
provides multiple subscribers easy Internet connectivity. The VSG is ideal for office, hotspot
and hotel network environments.
Hotspots are public areas, such as airports, hotels, coffee shops, where end users (or
subscribers) can access the Internet at any time.
VSG-1200 V2 User’s Guide
CHAPTER1
1.2 Features
Your VSG provides the following features to accommodate subscribers with a variety of
network configurations with little or no technical support.
Property Management System (PMS)
Many hotels use a PMS to perform automatic billing of services the guests use such as room
service, mini-bar, pay-per-view TV or telephone calls. The VSG supports PMS from Micros
Fidelios.
CAS (Central Authentication Service)
The Hilton Group Corporation developed the High Speed Internet Access (HSIA) service to
provide Internet access service across its entire Hilton Group hotels. In order to use the HSIA,
hotel guest(s) must be authenticated through the proprietary CAS. The CAS performs both
user authentication and accounting.
Credit Card Billing
Your VSG is integrated with various online credit card billing service providers allowing you
to use a credit card service to authorize, process, and manage credit card transactions directly
through the Internet.
SSL Secure Login
With Secure Socket Layer (SSL) security activated upon login, data exchanged between the
VSG and client computers is encrypted and protected.
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VSG-1200 V2 User’s Guide
PPPoE Support (RFC2516)
PPPoE (Point-to-Point Protocol over Ethernet) emulates a dial-up connection. It allows your
ISP to use their existing network configuration with newer broadband technologies such as
ADSL. The PPPoE driver on the VSG is transparent to the computers on the LAN, which see
only Ethernet and are not aware of PPPoE; thus saving you from having to manage PPPoE
clients on individual computers.
PPTP Support
Point-to-Point Tunneling Protocol (PPTP) is a network protocol that enables secure transfer of
data from a remote client to a private server, creating a Virtual Private Network (VPN) using a
TCP/IP-based network. PPTP supports on-demand, multi-protocol and virtual private
networking over public networks, such as the Internet. Subscribers can use PPTP to connect to
a broadband modem to achieve access to high-speed data networks via a familiar "dialup
networking" user interface.
Reset Button
Use the reset button to restore the VSG back to its factory defaults.
Plug-and-Play Internet Access
The VSG provides Internet access to attached computer(s) without extra software installation
or computer configuration. In addition, with transparent proxy, the VSG resolves any
incompatible proxy settings.
Port Forwarding
Use this feature to forward incoming service requests to a server on your local network.
DHCP Support
DHCP (Dynamic Host Configuration Protocol) allows the individual computers (DHCP
clients) to obtain TCP/IP configuration at start-up from a centralized DHCP server. The VSG
has built-in DHCP server capability. It can assign IP addresses, an IP default gateway and
DNS servers to DHCP clients. The VSG can also act as a surrogate DHCP server (DHCP
Relay) where it relays IP address assignment from the actual real DHCP server to the DHCP
clients.
RADIUS (Remote Authentication Dial-In User Service)
The VSG allows you to maintain a central subscriber database on an external RADIUS server.
Subscriber accounting and authentication is then done through the external RADIUS server. In
addition, the VSG supports Vendor Specific Attributes (VSAs) that allows enforcement of
upload/download bandwidth limits or specific advertisement web page per subscriber.
33Chapter 1 Getting to Know Your VSG
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VSG-1200 V2 User’s Guide
Local Subscriber Database
The VSG allows you to maintain a subscriber database on the VSG without setting up an
external RADIUS server. Subscriber accounting and authentication are done using the local
subscriber database.
Accounting
Accounting can be done using an external RADIUS server or the built-in accounting feature.
Local Content and Advertising Links
Once connected to the network, the VSG can redirect the subscriber to a specified web site and
display advertising links. This can be a source of extra online advertising revenues and
increased business exposure.
Access Control (Walled Garden)
With the walled garden feature, subscribers are able to access predetermined web sites without
logging in. The VSG blocks full Internet access until the subscribers log in.
E-mail Forwarding
The VSG is able to forward and retrieve e-mail messages when the subscriber’s default e-mail
server is down or behind a firewall.
DNS Proxy
With DNS proxy, the VSG provides DNS redirection when a subscriber’s configured DNS
server is behind a firewall or located in a private Intranet.
NAT (Network Address Translation)
NAT (RFC 1631) is the translation of the IP address of a host in a packet, for example, the
source address of an outgoing packet, used within one network to a different IP address known
within another network.
The VSG automatically performs NAT on the LAN. You can also set the VSG to perform
NAT on the WAN for VPN (IPSec and PPTP) connections.
Static Route
Static routes tell the VSG how to forward IP traffic when you configure the TCP/IP
parameters manually and disable NAT.
Chapter 1 Getting to Know Your VSG34
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VSG-1200 V2 User’s Guide
Subscriber Login Page Customization
You can customize the subscriber login page according to your business needs. The advanced
settings allow you to include welcome messages, a company logo and basic formatting.
Dual-function Console Port
The VSG provides a console port for local management. You can also set this console port to
act as the printer port when connected to an external statement printer.
Web Configurator Management
The VSG comes with an embedded web-based configurator. It offers advanced management
features and allows you to manage the VSG remotely using Internet Explorer (version 5.5 or
above) or Netscape (version 6.0 or later).
System Maintenance
The firmware of the VSG can be upgraded via the web configurator or the SMT menu. The
Embedded FTP server is for firmware upgrades as well as configuration file backups and
restoration.
1.3 Applications
The following sections describe network application examples in which the VSG is used.
1.3.1 Internet Access for LAN Networks
With a broadband service account set up, the VSG allows the attached computers to enjoy high
speed Internet access.
Figure 1 Application: Internet Access for LAN Networks
35Chapter 1 Getting to Know Your VSG
Page 36
1.3.2 Internet Access in Public Areas
In public areas, such as a hotel, the VSG provides high speed Internet access to subscribers.
Account billing and authentication can be done either using an external RADIUS server or the
built-in billing function and local subscriber database.
Connect an access point (AP) to bridge the wired and the wireless network allowing wireless
stations to access the Internet through the VSG.
Figure 2 Application: Internet Access in Public Areas
VSG-1200 V2 User’s Guide
1.3.3 Hotel Application with PMS
The following figure depicts an example where the VSG is used in a hotel to provide Internet
service as one of their in-room services. Billing is done through an existing PMS in the hotel.
Figure 3 Application: Hotel
Chapter 1 Getting to Know Your VSG36
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VSG-1200 V2 User’s Guide
37Chapter 1 Getting to Know Your VSG
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Hardware Installation and
This chapter shows you how to install the VSG and make hardware connections.
2.1 Installation Options
The following sections describe the different installation options.
Note: Do NOT block the ventilation holes and leave adequate space on the rear and
sides of the VSG during hardware installation or when stacking.
VSG-1200 V2 User’s Guide
CHAPTER2
Connection
2.1.1 Desktop Installation
1 Make sure the VSG is clean and dry. Set the VSG on a smooth space strong enough to
support the weight of the VSG and the connected cables. Make sure there is a power
outlet nearby.
2 Make sure there is enough clearance around the VSG to allow air circulation and the
attachment of cables and the power cord.
3 Attach the rubber feet to each corner on the bottom of the VSG. These rubber feet help
protect the VSG from shock or vibration and ensure space between devices when
stacking.
2.1.2 Rack Mount Installation
The VSG can be mounted on an EIA standard size, 19-inch rack or in a wiring closet with
other equipment. Follow the steps below to mount your VSG on a standard EIA rack using the
included rack-mounting kit.
1 Align one bracket with the holes on one side of the VSG and secure it with the bracket
screws (smaller than the rack-mounting screws. Similarly, attach the other bracket.
Chapter 2 Hardware Installation and Connection38
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VSG-1200 V2 User’s Guide
Figure 4 Rack Mount: Attaching Brackets
2 After attaching both mounting brackets, position the VSG in the rack by lining up the
holes in the brackets with the appropriate holes on the rack. Secure the VSG to the rack
with rack-mounting screws.
Figure 5 Rack Mount: Securing to the Rack
2.2 Hardware Connections
The following sections describe the hardware connections of the VSG.
2.2.1 Front Panel
The console, LAN and WAN ports, the reset button and the LEDs are located on the front
panel.
39Chapter 2 Hardware Installation and Connection
Page 40
Figure 6 Front Panel
VSG-1200 V2 User’s Guide
Console PortPMS PortRESET Button LED
2.2.1.1 LAN Port
The VSG has one 10/100Mbps Ethernet port. The LAN port is auto-crossover, so you may use
a crossover or a straight-through Ethernet cable to connect your VSG to a computer/external
switch.
If you want to connect more than one Ethernet devices to your VSG, you must use an external
hub/switch. Connect a LAN port on the VSG to a port on the switch using an Ethernet cable.
2.2.1.2 WAN Port
Connect the VSG to a network with broadband Internet service. The WAN port is autocrossover, so you may use a crossover Ethernet cable or a straight-through Ethernet cable to
connect your VSG to a router.
2.2.1.3 Console Port
Local management of the VSG is done through the port labeled CONSOLE. It requires a
direct connection between the VSG and a computer via a console cable. Refer to chapters on
SMT configurations for more information.
WANLAN
You can also connect the CONSOLE port to a statement printer (also known as account
generator printer, sold separately) with a DB25-male to DB9-male adapter. A statement printer
allows you to create and print out subscriber accounts automatically. In addition, you can also
print the system status and the account and network reports. Set the function of the console
port in the web configurator (see Section 5.1 on page 56).
2.2.1.4 PMS Port
Use a DB9 console cable to connect the PMS port to a PMS system.
2.2.1.5 Reset Button
Use a pointed object to press this button in once to reset the VSG back to the factory defaults.
Note: All your custom configuration including the system usernames and passwords
will be erased.
This will NOT delete the subscriber database or the port-location mappings.
Chapter 2 Hardware Installation and Connection40
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VSG-1200 V2 User’s Guide
2.2.2 Front Panel LEDs
The following table describes the LEDs on the front panel. When turned on, all LEDs are
green unless otherwise specified.
Table 1 Front Panel LEDs
LEDSTATUSDESCRIPTION
PWROnThe VSG is receiving power.
OffThe VSG is not receiving power.
SYSOn The system is functioning normally.
BlinkingThe system is not functioning properly.
OffThe system is not ready or has failed.
LAN or WAN
10OnThe port is connected at 10 Mbps.
BlinkingThe port is receiving or sending data.
OffThe port is not connected to an Ethernet device.
100OnThe port is connected at 100 Mbps.
BlinkingThe port is receiving or sending data.
OffThe port is not connected to an Ethernet device.
2.2.3 Rear Panel
The power socket, the fan and a ventilation hole are located on the rear panel as shown next.
Note: Do NOT block the ventilation hole.
Figure 7 Rear Panel
2.2.4 Turning on the VSG
Connect the female end of the supplied power cord to the power socket on the back of the
VSG and the male end to an appropriate power source.
When the power source is turned on, the PWR LED on the front panel turns on.
41Chapter 2 Hardware Installation and Connection
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CHAPTER3
The Web Configurator
This chapter introduces how to access the web configurator and perform general system
configuration.
3.1 Introducing the Web Configurator
The web configurator is best viewed with Internet Explorer (version 5.5 or above) or Netscape
(version 6. or later).
Note: JavaScript support must be enabled.
VSG-1200 V2 User’s Guide
3.2 Accessing the Web Configurator
Follow the steps below to access the web configurator.
Note: The VSG allows only one web configurator session at a time.
1 Make sure your VSG is properly connected (refer to the instructions in Chapter 2 on page
38).
2 Launch your web browser and type the WAN or LAN IP address of the VSG as the web
site address. 192.168.1.1 is the default IP address for the WAN port and 10.59.1.1 is the
default IP address for the LAN port.
3 If you are using a different port number (between 8000 and 8099) for the web server, you
must also append the port number to the WAN IP address separated with a colon “:”, for
example, http://192.168.1.1:8080.
Figure 8 Entering IP Address in Internet Explorer
4 A login screen displays. Type “admin” (default) as the administrator user name and
"1234" (default) as the password and click Get Started ...
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VSG-1200 V2 User’s Guide
Note: The user name and password are case sensitive.
Figure 9 Web Configurator: Login
5 You should see the main screen as shown.
Figure 10 Web Configurator: Main Menu
Firmware
version
Note: If there is no activity for longer than five minutes after you log in, the VSG will
automatically log you out. If this happens, simply log back in again. You can
change the timeout period in the web configurator (refer to Chapter 7 on page
70).
3.3 Navigation Panel
The VSG web configurator provides two levels of navigation: the Configuration Menu panel
and a screen-specific link panel.
43Chapter 3 The Web Configurator
Page 44
3.3.1 The Navigation Panel
The navigation panel on the left of all web pages provides a consistent way to access the
configuration screens. Click each heading to expand the menu.
Figure 11 Web Configurator: Navigation Panel
3.3.2 Screen Specific Links
In some screens, a link panel displays on the top of the screen that allows you to navigate to
advanced configuration screens. An example is shown in the figure below.
Figure 12 Navigation Panel: Screen specific Links
VSG-1200 V2 User’s Guide
3.4 Screen Overview
The following table lists the various web configurator screens.
Table 2 Web Configurator: Screen Overview
SYSTEM SETTINGS
ADVANCED
SETTINGS
SYSTEM STATUSSYSTEM TOOLS
Chapter 3 The Web Configurator44
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VSG-1200 V2 User’s Guide
3.4.1 Saving Configuration Changes
In a configuration screen, you must click Apply to save the changes. A Success screen
displays when the configuration settings are saved to the VSG. Click back to return to the
previous screen.
Figure 13 Apply: Success
For specific settings (such as the device IP address, subscriber authentication method, etc.),
you will be prompted to restart the VSG after you click Apply in the configuration screen. A
Restart screen displays. Click Apply again to restart the VSG and make the changes take
effect.
Figure 14 Apply: Restart
3.5 System Login Accounts
There are four system accounts that you can use to log in to the VSG: administrator, account
manager, supervisor and super subscriber.
• The administrator account allows you full access to all system configurations. The default
administrator user name is “admin” and password “1234”.
• The account manager account is used for subscriber account management only. No
system configuration is allowed. This account is useful for front desk personnel (such as
in a hotel) for setting up subscriber accounts without tampering with the system
configuration. The default user name and password are “account”.
• With the supervisor account, you can only view the system status and change the
supervisor account password. The default user name are “supervisor”.
• The super subscriber account is used for testing the Internet connection between the VSG
and the ISP. There is no time limitation or billing imposed on this account. Thus anyone
who logs in with this account is able to gain Internet access for free. The default super
subscriber user name and password are “super”.
3.6 Changing System Login Passwords
Note: It is recommended that you change the system login passwords.
45Chapter 3 The Web Configurator
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VSG-1200 V2 User’s Guide
From the Main Menu screen, click System Tools and System Account. You can enter up to
20 alphanumerical characters for the account user name and password and they are case
sensitive.
Figure 15 System Tools: System Account
The following table describes the labels in this screen.
Table 3 System Tools: System Account
LABELDESCRIPTION
Administrator
Account
UsernameEnter the user name for the administrative account. The default is admin.
PasswordEnter a new administrative account password. The default is 1234.
ConfirmEnter the new administrator password again for confirmation.
Account ManagerThis account allows you to set up subscriber accounts. No system configuration
UsernameEnter the user name for the account manager account. The default is account.
PasswordEnter a new account manager password. The default is account.
Chapter 3 The Web Configurator46
This account permits full access to all system configurations.
is allowed.
Page 47
VSG-1200 V2 User’s Guide
Table 3 System Tools: System Account (continued)
LABELDESCRIPTION
ConfirmEnter the new administrator password again for confirmation.
Supervisor AccountThis account allows you to view device status only.
UsernameEnter the user name for the supervisor account. The default is supervisor
PasswordEnter a new supervisor password. The default is supervisor.
ConfirmEnter the new administrator password again for confirmation.
Super Subscriber
Account
Super Subscriber Select Enable to activate this account.
Idle TimeoutBy default, the VSG automatically logs out a super subscriber after five minutes
UsernameEnter the user name for the account manager account. The default is super.
PasswordEnter a new account manager password. The default is super.
ConfirmEnter the new administrator password again for confirmation.
ApplyClick Apply to save the changes back to the VSG.
Once you have configured the Internet connection settings on the VSG, you
can use this account to test the Internet connection through the VSG.
Select Disable to deactivate this account.
of inactivity.
Enter a number (1 to 1440) to set the VSG to log out the super subscriber after
the specified inactivity timeout (in minutes).
3.7 Resetting the VSG
You can restore the device to the factory defaults in one of the following ways.
•The RESET button on the front panel of the VSG (press this button once). Use this
method for cases when the username and password of the VSG is not known (refer to
Section 2.2.1.5 on page 40).
• The web configurator (refer to Section 3.7 on page 47).
• The SMT (refer to Section 29.4 on page 200).
3.8 Restarting the VSG
Note: You must restart the VSG every time you change the system IP address or
upload a firmware or configuration file.
All unsaved changes will be lost once you restart the VSG.
In the Main Menu screen, click System Tools, Restart and click Apply.
47Chapter 3 The Web Configurator
Page 48
Figure 16 System Tools: Restart
3.9 Logging Out of the Web Configurator
In the Main Menu screen, click System Tools, Logout and click Apply to exit from the web
configurator.
Figure 17 System Tools: Logout
VSG-1200 V2 User’s Guide
Chapter 3 The Web Configurator48
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VSG-1200 V2 User’s Guide
49Chapter 3 The Web Configurator
Page 50
This chapter shows you how to configure the VSG for Internet access and user login.
4.1 Overview
As an Internet cafe owner, you want to set up the VSG in the store and provide Internet service
to customers. You have already signed up for Internet access from your local ISP and a DSL
modem is installed for Internet connection.
In-store Internet access is provided with a fee. You want to charge $5 per hour for Internet
access and allow customers to purchase up to 15 hours at a time. You create 10 customer
accounts and store them on the VSG which checks the account information before Internet
access is allowed.
VSG-1200 V2 User’s Guide
CHAPTER4
Initial Setup Example
Figure 18 Initial Setup: Network Example
Modem
LAN
The following outlines the configuration steps.
1 You should have already made the hardware connections and turned on the VSG. Refer
to Chapter 2 on page 38 for more information.
2 Configure the VSG for Internet access using the information provided by your ISP.
3 Create a billing profile that charges $5 per hour of Internet access.
4 Set the VSG to prompt for and checl customer account information.
5 Create customer accounts on the VSG.
6 Log in as a customer for connection test.
WAN
4.2 Configure the VSG for Internet Access
Internet
In this section, you set the VSG to receive a dynamic WAN IP address from the ISP since the
ISP does not provide you with a public IP address or Internet access account information.
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1 Connect your computer to the LAN port on the VSG.
Launch your web browser and enter 10.59.1.1 (the default
LAN management IP address on the VSG).
2 A login screen displays. Type “admin” (default) as the
administrator user name and "1234" (default) as the
password and click Get Started ...
3 In the web configurator,
click System Setting > WAN/LAN.
4 Select Get automatically
from a DHCP server in the
WAN Port Mode field.
5 Click Apply to save the
changes.
6 Click Apply again to restart
the VSG.
7 Log into the web configurator again and check that the VSG has obtained a WAN IP
address in the System Status screen.
4.3 Create a Billing Profile
Next you create a billing profile that charges $5 per hour for Internet access and allows
customers to purchase up to 15 hours of Internet access time.
1 Click System Setting > Billing to display the Billing Profile screen.
2 Change the Currency and Number of
decimal places fields if required.
3 To configure a new billing profile, click
Edit in a new entry.
51Chapter 4 Initial Setup Example
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4 The Billing Profile Setting
screen displays. In the Name
field, enter “Standard” for
identification.
5 Enter “$5/hr” in the
Description field.
6 Select hour and enter 5 in the
Charge field.
7 Enter 15 in the To field under
Selective Unit. Leave all other
fields to the defaults.
8 Click Apply and Close to save
the settings.
VSG-1200 V2 User’s Guide
9 In the Billing Profile screen,
you should see the name of the
profile you have just created.
Select Active to enable it and
click Apply to save the
settings.
4.4 Setting User Authentication Method
You want to configure the VSG to check user account information against the account
information stored on its database.
1 In the web configurator,
click System Setting > Authentication.
2 Select Built-in
Authentication and use the
default scenario settings.
3 Click Apply to save the
settings.
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4 Click Apply again to restart the VSG.
4.5 Creating Customer Accounts
For initial setup, you want to configure 10 customer accounts (VIP1, VIP2, VIP3, .., VIP 10)
using the Standard billing profile on the VSG.
1 Click System Setting >
Accounting and click the
Create Static Account.
2 In the Prefix field, enter
“VIP” which will appear in the
account names.
3 To create 10 accounts, enter 1
the From field and enter 10 in
the To field.
4 In the Billing Profile field,
select Standard to apply the
profile you just created.
5 Select 6 in the Random
Password Length field to have the VSG generate a 6-character password for each
account.
6 Click Apply to generate the accounts. Click back.
7 To view the list of accounts created, click the Static Account List link. You should see
the new accounts and the generated passwords.
4.6 Customer Login Test
In this section, you log into the VSG as a customer and test the Internet connection.
53Chapter 4 Initial Setup Example
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1 From the Static Account List screen, write down a customer account user name and
password.
2 Log out from the web configurator.
3 Make sure your computer is set to use a dynamic IP address and is connected to the LAN
port on the VSG.
4 Open a web browser and enter any web site address
(for example, www.zyxel.com).
5 A Welcome screen displays
prompting you to enter the
account information.
6 Enter the customer account
user name and password you
wrote down in step 1. Click Enter.
7 An Information Window screen displays. This
indicates that you have successfully logged into the VSG
and Internet access is allowed.
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55Chapter 4 Initial Setup Example
Page 56
This chapter describes the System screen where you can configure general device settings and
set up the system time and date.
5.1 General System Setting
The System screen displays first when you access the web configurator.
The Domain Name entry is what is propagated to the DHCP clients on the LAN. If you leave
this blank, the domain name obtained by a DHCP server is used. While you must enter the host
name (System Name) on each individual computer, the domain name can be assigned from the
VSG via DHCP.
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CHAPTER5
System
Figure 19 System Setting: System
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The following table describes the labels in this screen.
Table 4 System Setting: System
LABELDESCRIPTION
System/ Host
Name
Domain Name Enter the domain name (if you know it) here. If you leave this field blank, the VSG
Location
Information
Location Name Enter a descriptive name of the location for identification purposes.
AddressEnter the street address of the location where the VSG is installed.
57Chapter 5 System
Enter a descriptive name (up to 32 characters) for identification purposes.
may obtain a domain name from a DHCP server.
The domain name entered by you is given priority over the DHCP server assigned
domain name.
Specify where the VSG is located and the person or administrator you can contact
in case you have problem using the VSG.
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Table 4 System Setting: System (continued)
LABELDESCRIPTION
CityEnter the name of the city where the VSG is installed.
State/Province Enter the name of the state or province where the VSG is installed.
Zip/Postal
Code
CountryEnter the name of the country where the VSG is installed.
Contact Name Enter the name of the person to contact in case there is any problem with the VSG.
Contact
Telephone
Contact FaxEnter the fax number of the person to contact in case there is any problem with the
Contact EmailEnter the e-mail address of the person to contact in case there is any problem with
Date/TimeTo manually set the system date and time, select the appropriate choices from the
Use NTP (Network
Time Protocol)
Time Server
Server IP/
Domain Name
Time ZoneSelect your time zone from the drop-down list box. This will set the time difference
Update TimeEnter the number of hours between updates.
Daylight
Savings
Start DateSpecify the month and day that your daylight-savings time starts on if you select
End DateSpecify the month and day that your daylight-savings time ends on if you select
NAT (Network
Address
Translation)
IP Plug and
Play (iPnP
Technology)
DNS Fake IP
Reply
Enter the ZIP or postal code of the location where is the VSG is installed.
Enter the telephone number of the person to contact in case there is any problem
with the VSG.
VSG.
the VSG.
Date and Time drop-down list boxes.
Click Get from my Computer to set the time and date on the VSG to be the same
as the computer that you use to configure the VSG.
If you select Use NTP (Network Time Protocol) Time Server option and set the
necessary fields, you can click Get from NTP Server to update the time and date
on the VSG from the NTP time server.
Select this option to have the VSG get the date and time information from a time
server.
Enter the IP address or the domain name of the time server. Check with your ISP/
network administrator if you are unsure of this information.
between your time zone and Greenwich Mean Time (GMT).
Select this option if you use daylight savings time.
Daylight saving is a period from late spring to early fall when many countries set
their clocks ahead of normal local time by one hour to give more daytime light in
the evening.
Daylight Savings.
Daylight Savings.
NAT (RFC 1631) is the translation of the IP address of a host in a packet, for
example, the source address of an outgoing packet, used within one network to a
different IP address known within another network.
Select Enable to activate Network Address Translation (NAT). Enable this feature
to set your VSG to map multiple local IP addresses to one global IP address. This
is the default selection.
Select Disable to deactivate NAT.
Select this option to allow plug-and-play Internet access which means that
subscribers do not have to change their network settings. This feature is activated
by default.
Select this option to assign private IP address to a network device (such as the email server). NAT will translate the private IP address to the public IP address on
the WAN.
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Table 4 System Setting: System (continued)
LABELDESCRIPTION
User Session
Limit
Layer 2 Isolation
Security
Console TypeUse this field to set the function of the console port on the front panel of the VSG.
Console Port The fields in this section of the screen are applicable when you select Select the
You can set the VSG to limit the number of sessions each user can use at a time.
Select Unlimited to allow each user to use any number of sessions at a time.
Select the second option and enter the number of sessions (between 1 and 1024)
each user is allowed to use at a time.
If you activate NAT, select Enable in this field to prevent communication between
subscribers. This is the default selection.
Select Disable to deactivate layer 2 security and allow communication between
subscribers.
Select Console Setting when you connect the console port directly to a computer
for local management. This is the default setting.
Select Statement Printer and select the printer model when you connect the
console port a statement print.
fields below to configure the Console port.
Note: If you change the console port settings, make sure you also
make the same change to the terminal emulator software.
Bits per
second
Data bitsSelect a data bit from the drop-down list box.
ParitySelect the parity from the drop-down list box.
Stop bitsSelect the stop bit from the drop-down list box.
Administrator
Authorized Access
IP Address
Multicast
Passthrough
Allow remote user
to ping the device
SSL CertificateCertificate Secure Socket Layer (SSL) security allows you to create a secure
ApplyClick Apply to save the changes.
This field only applies when you select Console Setting in the Console Type
field.
Select a console port speed from the drop-down list box. Choices are 1200, 2400, 4800, 9600 (default), 14400, 19200, 38400, 57600 and 115200.
Select Any to use any computer to access the web configurator on the VSG.
Select Specify and then enter the IP address(es) or a range of IP addresses of the
computer(s) that is allowed to log in to configure the VSG.
Select Enable to allow multicast traffic to pass through the VSG. This may affect
your network performance.
Select Disable to prevent any multicast traffic from passing through the VSG. This
is the default setting.
Select Enable to respond to Ping requests from the LAN or WAN interface.
Select Disable to not respond to Ping requests from the LAN or WAN interface.
connection between the VSG and the client computer(s).
Select Default to use the default system-generated SSL certificate.
Select Custom Certificate to use a certificate obtained from a certificate authority.
Refer to Chapter 31 on page 206 for more information.
59Chapter 5 System
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LAN and WAN Setup
This chapter shows you how to configure the LAN and WAN ports on the VSG..
6.1 Factory Ethernet Defaults
The Ethernet parameters of the VSG are preset to the following values:
1 WAN IP address of 192.168.1.1 with subnet mask of 255.255.255.0.
2 LAN IP address of 10.59.1.1.
3 DHCP server enabled on the LAN with a 252 client IP address pool starting from
10.59.1.2
VSG-1200 V2 User’s Guide
CHAPTER6
These parameters should work for the majority of installations. If you wish to change the
factory defaults or to learn more about TCP/IP, please read on.
6.2 LANs and WANs
A LAN (Local Area Network) is a computer network limited to the immediate area, usually
the same building or floor of a building. A WAN (Wide Area Network), on the other hand, is
an outside connection to another network or the Internet.
6.3 IP Address Assignment
A static IP is a fixed IP that you configure on the VSG. A dynamic IP is not fixed; the DHCP
server provides an IP address to the VSG each time it connects to the network. When an
Ethernet device is configured to obtain a dynamic IP address from a DHCP server, it is known
as a DHCP client.
6.3.1 IP Address and Subnet Mask
Like houses on a street that share a common street name, the computers on a LAN share one
common network number.
Where you obtain your network number depends on your particular situation. If the ISP or
your network administrator assigns you a block of registered IP addresses, follow their
instructions in selecting the IP addresses and the subnet mask.
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The Internet Assigned Number Authority (IANA) reserved a block of addresses specifically
for private use (refer to Section 6.3.2 on page 61); please do not use any other number unless
you are told otherwise. Let’s say you select 192.168.1.0 as the network number; which covers
254 individual addresses, from 192.168.1.1 to 192.168.1.254 (zero and 255 are reserved). In
other words, the first three numbers specify the network number while the last number
identifies an individual computer on that network.
The subnet mask specifies the network number portion of an IP address.
6.3.2 Private IP Addresses
Every machine on the Internet must have a unique address. If your networks are isolated from
the Internet, for example, only between your two branch offices, you can assign any IP
addresses to the hosts without problems.
However, the Internet Assigned Numbers Authority (IANA) has reserved the following three
blocks of IP addresses specifically for private networks:
10.0.0.0 — 10.255.255.255
172.16.0.0 — 172.31.255.255
192.168.0.0 — 192.168.255.255
You can obtain your IP address from the IANA, from an ISP or it can be assigned from a
private network. If you belong to a small organization and your Internet access is through an
ISP, the ISP can provide you with the Internet addresses for your local networks. On the other
hand, if you are part of a much larger organization, you should consult your network
administrator for the appropriate IP addresses.
Regardless of your particular situation, do not create an arbitrary IP address; always follow the
guidelines above.
Note: For more information on address assignment, please refer to RFC 1597,
Address Allocation for Private Internets and RFC 1466, Guidelines for
Management of IP Address Space.
6.3.3 DNS Server Address
DNS (Domain Name System) is for mapping a domain name to its corresponding IP address
and vice versa, for example, the IP address of www.zyxel.com is 204.217.0.2. The DNS server
is extremely important because without it, you must know the IP address of a machine before
you can access it. The DNS server addresses that you enter in the DHCP setup are passed to
the client machines along with the assigned IP address and subnet mask.
There are two ways that an ISP disseminates the DNS server addresses. The first is for an ISP
to tell a customer the DNS server addresses, usually in the form of an information sheet, when
s/he signs up. The second is to obtain the DNS server information automatically when a
computer is set as a DHCP client.
61Chapter 6 LAN and WAN Setup
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6.4 LAN Configuration
To configure the LAN settings on the VSG, click System Settings and WAN/LAN to display
the screen as shown.
Figure 20 System Settings: WAN/LAN: LAN Configuration
VSG-1200 V2 User’s Guide
The following table describes the LAN-related fields in this screen.
Table 5 System Settings: WAN/LAN: LAN Configuration
FIELDDESCRIPTION
LAN
IP AddressEnter the LAN IP address of the VSG in dotted decimal notation. The default is
Subnet Mask Enter the LAN subnet mask in dotted decimal notation. The default is 255.0.0.0.
10.59.1.1.
Note: You must restart the VSG if you change the IP address.
If you set the VSG as a DHCP server on the LAN, the VSG will automatically
change the LAN DHCP settings based on the new LAN IP address.
6.5 WAN Configuration
To configure the WAN settings on the VSG, click System Settings and WAN/LAN. The
WAN/LAN screen varies depending on the settings in the WAN Port Mode field.
6.5.1 WAN MAC Address
Use the WAN/LAN screen to configure the MAC address of the WAN port by either setting
the VSG to use the factory default or specify the MAC address of a computer on the LAN.
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Figure 21 System Settings: WAN/LAN: WAN MAC Address
The following table describes the related field in this screen.
Table 6 System Settings: WAN/LAN: WAN MAC Address
FIELDDESCRIPTION
WAN MAC AddressSelect Default to use the factory assigned MAC address.
If your ISP requires MAC address authentication, select Change to and enter
the MAC address of a computer on the LAN in the fields provided.
6.5.2 WAN Port Mode: Dynamic/Fixed IP Address
Use the WAN/LAN screen to change the WAN IP address settings.
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Figure 22 System Settings: WAN/LAN: Dynamic/Static WAN IP Address
The following table describes the related labels in this screen.
Table 7 System Settings: WAN/LAN: WAN IP
FIELDDESCRIPTION
WAN Port Mode
Get automatically from a
DHCP server
Use fixed IP addressSelect this option to set the VSG to use a static (or fixed) IP address. This is
IP AddressEnter the static IP address in dotted decimal notation. The default WAN IP
Subnet Mask Enter the subnet mask in dotted decimal notation.
Default IP Gateway Enter the IP address of the default gateway device.
Primary/Secondary DNS
Server
Select this option to set the VSG to act as a DHCP client on the WAN. The
VSG obtains TCP/IP information (IP address, DNS server information, etc.)
from a DHCP server.
the default setting.
address is 192.168.1.1.
Enter the IP addresses of the primary and/or secondary DNS servers.
6.5.3 WAN Port Mode: PPPoE
Point-to-Point Protocol over Ethernet (PPPoE) functions as a dial-up connection. PPPoE is an
IETF (Internet Engineering Task Force) draft standard specifying how a host personal
computer interacts with a broadband modem (for example DSL, cable, wireless, etc.) to
achieve access to high-speed data networks. It preserves the existing Microsoft Dial-Up
Networking experience and requires no new learning or procedures.
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For the service provider, PPPoE offers an access and authentication method that works with
existing access control systems (for instance, RADIUS). For the user, PPPoE provides a login
and authentication method that the existing Microsoft Dial-Up Networking software can
activate, and therefore requires no new learning or procedures for Windows users.
One of the benefits of PPPoE is the ability to let end users access one of multiple network
services, a function known as dynamic service selection. This enables the service provider to
easily create and offer new IP services for specific users.
Operationally, PPPoE saves significant effort for both the subscriber and the ISP/carrier, as it
requires no specific configuration of the broadband modem at the subscriber’s site.
By implementing PPPoE directly on the VSG (rather than individual computers), the
computers on the LAN do not need PPPoE software installed, since the VSG does that part of
the task. Furthermore, with NAT, all of the LAN's computers will have Internet access.
Figure 23 System Settings: WAN/LAN: PPPoE
The following table describes the related fields in this screen.
Table 8 System Settings: WAN/LAN: PPPoE
FIELDDESCRIPTION
WAN Port Mode
PPPoESelect this option to activate PPPoE support.
65Chapter 6 LAN and WAN Setup
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Table 8 System Settings: WAN/LAN: PPPoE (continued)
FIELDDESCRIPTION
UsernameEnter the user name exactly as assigned by your ISP.
If the name is assigned in the form user@domain where domain identifies a
service name, then enter both components exactly as given.
PasswordEnter the password associated with the user name above.
PPP MTU SettingEnter the size of a Maximum Transmission Unit (MTU).
TCP MSS SettingEnter the size of the Maximum Segment Size (MSS).
Service NameEnter the name of your PPPoE service.
Connect on Demand Select this option when you don’t want the connection up all the time and specify
an idle timeout in the Max Idle Time field (maximum 65535 minutes). This is the
default setting with an idle timeout of 10 minutes.
Keep AliveSelect this option when you want the Internet connection up all the time and
specify a redial period in the Redial Period field (maximum 65535 seconds).
When disconnected, the VSG will attempt to bring up the connection after the
redial period.
6.5.4 WAN Port Mode: PPTP
VSG-1200 V2 User’s Guide
Point-to-Point Tunneling Protocol (PPTP) is a network protocol that enables transfers of data
from a remote client to a private server, creating a Virtual Private Network (VPN) using TCP/
IP-based networks.
PPTP supports on-demand, multi-protocol, and virtual private networking over public
networks, such as the Internet.
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Figure 24 System Settings: WAN/LAN: PPTP
The following table describes the related fields in this screen.
Table 9 System Settings: WAN/LAN: PPTP
FIELDDESCRIPTION
WAN Port Mode
PPTPSelect this option to activate PPTP support. Refer to Section 6.5.4 on page 66
PPTP Local IP Address Enter the IP address assigned to you.
PPTP Local Subnet
Mask
PPTP Local Default
Gateway
UsernameEnter the user name exactly as your ISP assigned. If assigned a name in the
PasswordEnter the password associated with the user name above.
PPP MTU SettingEnter the size of a Maximum Transmission Unit (MTU).
67Chapter 6 LAN and WAN Setup
for more information.
Enter the subnet mask assigned to you.
Enter the IP address of the gateway device.
form user@domain where domain identifies a service name, then enter both
components exactly as given.
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Table 9 System Settings: WAN/LAN: PPTP (continued)
FIELDDESCRIPTION
TCP MSS Setting Enter the size of the Maximum Segment Size (MSS).
Connections ID/NameEnter your identification name of the PPTP server assigned to you by the ISP.
Connect on DemandSelect this option when you don’t want the connection up all the time and
Keep AliveSelect this option when you want the Internet connection up all the time and
specify an idle timeout in the Max Idle Time field (maximum 65535 minutes).
This is the default setting with an idle timeout of 10 minutes.
specify a redial period in the Redial Period field (maximum 65535 seconds).
When disconnected, the VSG will attempt to bring up the connection after the
redial period.
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69Chapter 6 LAN and WAN Setup
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This chapter shows you how to configure the internal web server and set up DHCP settings
and email server redirect on the VSG..
7.1 DHCP Configuration
DHCP (Dynamic Host Configuration Protocol) allows the individual clients (Ethernet device)
to obtain the TCP/IP configuration from a centralized DHCP server. The VSG has built-in
DHCP server capability, which means it can assign IP addresses, an IP default gateway and
DNS servers to computer systems that support the DHCP client when this feature is activated.
The VSG can also act as a surrogate DHCP server where it relays IP address assignment from
the actual DHCP server to the clients.
VSG-1200 V2 User’s Guide
CHAPTER7
Server
7.1.1 Public and Private Address Assignment
When you configure the VSG as a DHCP server, you can set the VSG to assign private or
public IP addresses to subscriber computer(s) connected to the LAN port.
In most cases, the VSG assigns private IP address to subscriber computer(s) connected on the
LAN. When the subscribers access the Internet, NAT is applied. This allows multiple
computers to share one Internet connection.
With public IP address assignment through DHCP, the VSG assigns public IP addresses to
subscribers connected on the LAN. In this case, the VSG works as a bridge and NAT is NOT
applied on the traffic. However, you need to obtain multiple public IP addresses (one for the
VSG and one for each computer) from your ISP before you can use this feature.
7.1.2 Server Configuration
Use the Server Configuration screen to set the embedded web server, the LAN DHCP server
and specify the e-mail server for e-mail redirection on the VSG.
Click System Settings and Server to display the screen as shown next.
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Figure 25 System Settings: Server
The following table describes the labels in this screen.
Table 10 System Settings: Server
LABELDESCRIPTION
Web Server
Server PortSpecify the port number of the embedded web server on the VSG for
accessing the web configurator. The default port number is 80.
Enter a number between 8010 and 8060 to access the web configurator
behind a NAT-enabled network. If you enter a number between 8010
and 8060, you need to append the port number to the WAN or LAN port
IP address to access the web configurator. For example, if you enter
“8010” as the web server port number, then you must enter “http://
www.192.168.1.1:8010” where 192.168.1.1 is the WAN or LAN port IP
address.
SSL SecuritySecurity Secure Socket Layer (SSL) security allows you to create a
secure connection between the VSG and the client computer(s). Refer to
Chapter 31 on page 206 for more information.
Select this option to activate SSL security. By default, SSL login security
is disabled.
71Chapter 7 Server
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Table 10 System Settings: Server (continued)
LABELDESCRIPTION
VSG-1200 V2 User’s Guide
Administrator IdleTimeout
Specify how many minutes (between 1 and 1440) the web configuration
can be left idle before the session times out. After it times out you have
to log in with your username and password again. Very long idle
timeouts may have security risks.
Note: This does NOT apply to the SMT management
session.
DHCP ServerSelect the DHCP mode on the LAN.
DisableSelect this option to disable DHCP server on the LAN.
DHCP RelaySelect this option to set the VSG to forward network configuration
requests to a DHCP server on the LAN network. Then configure the
DHCP Server IP Address field.
DHCP Server IP Address If you select DHCP Relay, enter the IP address of the real DHCP server.
DHCP Server (Private)Select this option to set the VSG to assign network information (such as
IP Pool Start AddressEnter the first of the continuous addresses in the IP address pool. The
Pool SizeThis field specifies the size or count of the IP address pool. Enter a
Lease Time (Private)Specify the time (in minutes between 1 and 71582788) a DHCP client is
Primary/Secondary DNS
IP Address
IP address, DNS information etc.) to Ethernet device(s) connected to the
LAN port. This is the default setting.
default is 10.59.1.2 (based on the default management LAN IP address
of 10.59.1.1).
number not greater than 512.
allowed to use an assigned IP address. When the lease time expires, the
DHCP client is given a new, unused IP address.
Enter the IP address of the DNS server(s) in the Primary DNS IP
Address and/or Secondary DNS IP Address fields.
Note: You must specify a DNS server.
DHCP Server (Public)Select this option if you want to assign public IP address(es) to the
computer(s) connected on the LAN port. The VSG does not apply NAT
on traffic using public IP address assigned on the LAN.
Note: You must obtain more than one public IP address
from your ISP.
You need to configure a billing profile with the public service type (see
Section 10.1.1 on page 88).
IP Pool Start AddressEnter the first of the continuous addresses in the public client IP address
pool.
Make sure the IP pool addresses are in the same range as the WAN IP
address of the VSG. If they are in different IP ranges, this feature is
disabled. If you are given a range of public IP addresses, do not include
the VSG’s WAN IP address in the address pool.
Pool SizeThis field specifies the size or count of the IP address pool. Enter a
number not greater than 512.
Lease Time (Public)Specify the time (in minutes between 1 and 71582788) a DHCP client is
allowed to use an assigned IP address. When the lease time expires, the
DHCP client is given a new, unused IP address.
E-mail Server RedirectYou can set the VSG to redirect and send subscriber's E-mail via a
specified e-mail server. This feature allows subscribers to send E-mail
via the local E-mail server when their default e-mail server is not working
or prevented by relay restrictions.
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Table 10 System Settings: Server (continued)
LABELDESCRIPTION
IP Address or Domain
Name
SMTP PortSpecify the port number (25 is the default) for SMTP (Simple Mail
ApplyClick Apply to save the settings.
Specify the IP address or the domain name of the e-mail server to which
the VSG forwards e-mail.
Transfer Protocol). Enter a number between 2500 and 2599.
73Chapter 7 Server
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This chapter shows how to configure Network Address Translation (NAT) on the WAN for
VPN packets.
8.1 NAT Overview
NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a
host in a packet, for example, the source address of an outgoing packet, used within one
network to a different IP address known within another network.
8.1.1 NAT Definitions
VSG-1200 V2 User’s Guide
CHAPTER8
NAT Pool
Inside/outside denotes where a host is located relative to the VSG, for example, the computers
of your subscribers are the inside hosts, while the web servers on the Internet are the outside
hosts.
Global/local denotes the IP address of a host in a packet as the packet traverses a router, for
example, the local address refers to the IP address of a host when the packet is in the local
network, while the global address refers to the IP address of the host when the same packet is
traveling in the WAN side.
Note that inside/outside refers to the location of a host, while global/local refers to the IP
address of a host used in a packet. Thus, an inside local address (ILA) is the IP address of an
inside host in a packet when the packet is still in the local network, while an inside global
address (IGA) is the IP address of the same inside host when the packet is on the WAN side.
The following table summarizes this information.
Table 11 NAT Definitions
ITEMDESCRIPTION
InsideThis refers to the host on the LAN.
OutsideThis refers to the host on the WAN.
LocalThis refers to the packet address (source or destination) as the packet travels on the
LAN.
GlobalThis refers to the packet address (source or destination) as the packet travels on the
WAN.
NAT never changes the IP address (either local or global) of an outside host.
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8.1.2 What NAT Does
In the simplest form, NAT changes the source IP address in a packet received from a
subscriber (the inside local address) to another (the inside global address) before forwarding
the packet to the WAN side. When the response comes back, NAT translates the destination
address (the inside global address) back to the inside local address before forwarding it to the
original inside host. Note that the IP address (either local or global) of an outside host is never
changed.
The global IP addresses for the inside hosts can be either static or dynamically assigned by the
ISP. In addition, you can designate servers, for example, a web server and a telnet server, on
your local network and make them accessible to the outside world. If you do not define any
servers, NAT offers the additional benefit of firewall protection. With no servers defined, your
VSG filters out all incoming inquiries, thus preventing intruders from probing your network.
For more information on IP address translation, refer to RFC 1631, The IP Network Address
Translator (NAT).
8.1.3 How NAT Works
Each packet has two addresses – a source address and a destination address. For outgoing
packets, the ILA (Inside Local Address) is the source address on the LAN, and the IGA (Inside
Global Address) is the source address on the WAN. For incoming packets, the ILA is the
destination address on the LAN, and the IGA is the destination address on the WAN. NAT
maps private (local) IP addresses to globally unique ones required for communication with
hosts on other networks. It replaces the original IP source address in each packet and then
forwards it to the Internet. The VSG keeps track of the original addresses and port numbers so
incoming reply packets can have their original values restored.
8.1.4 VPN and NAT
A VPN (Virtual Private Network) provides secure communications between sites without the
expense of leased site-to-site lines. A secure VPN is a combination of tunneling, encryption,
authentication, access control and auditing technologies/services used to transport traffic over
the Internet or any insecure network that uses the TCP/IP protocol suite for communication.
The VSG allows subscribers to create a VPN tunnel to a remote site.
Note: For IPSec, the VSG does not support AH protocol.
By default, the VSG performs NAT on the LAN; mapping multiple private LAN addresses to a
single public address on the WAN. This prevents subscribers from creating multiple VPN
connections to a remote VPN device that allows only one VPN connection per source IP
address.
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In order to allow subscribers to establish multiple VPN connections to a remote VPN device
with single-connection-per-source limitation, set the VSG to perform NAT on the WAN. You
need to configure NAT address pool for use with VPN connections on the WAN port. The
VSG automatically maps one/more private IP addresses to one/more public IP addresses for
VPN packets. The following table describes the NAT mapping types on the WAN for VPN
packets.
Table 12 WAN NAT Mapping Types for VPN
TYPEDESCRIPTION
One-to-OneFor VPN connections to the same remote VPN device, the VSG maps each private
LAN IP address to one public WAN IP address.
One-to-ManyFor VPN connections to different remote VPN devices, the VSG maps multiple private
LAN IP address to one public WAN IP address.
8.2 NAT Examples
The following sections describe some NAT address mapping examples for VPN connections.
VSG-1200 V2 User’s Guide
8.2.1 Example 1: One-to-One
The figure below shows an example where the two subscribers S1 and S2 tries to establish
secure VPN connections to the same VPN server V1 at the same time. For example, the VSG
is using a public IP address of 211.21.21.1
address translation on the WAN.
Figure 26 NAT Example: One-to-One
The following table shows the address mapping.
Table 13 NAT Example: One-to-One
SUBSCRIBER ORIGINAL SOURCE IP TRANSLATED SOURCE IP
S110.59.1.2211.21.21.2
S210.59.1.3221.21.21.3
1
. In this case, the VSG performs One-to-One IP
1. All public IP address discussed are for examples only.
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8.2.2 Example 2: Many-to-One
The figure below shows an example where the two subscribers S1 and S2 try to establish a
secure VPN connection to VPN servers V1 and V2 respectively at the same time. In this case,
the VSG performs Many-to-One IP address translation on the WAN since the destination
address is different.
Figure 27 NAT Example: Many-to-One
The following table shows the address mapping.
Table 14 NAT Example: Many-to-One
SUBSCRIBER ORIGINAL SOURCE IP TRANSLATED SOURCE IP
S110.59.1.2211.21.21.2
S210.59.1.3211.21.21.2
8.2.3 Example 3: One-to-One and Many-to-One
The figure below shows an example where subscriber S1 tires to connect to VPN server V1
while subscriber S2 and S3 try to connect to the same VPN server V2 at the same time. In this
case, subscribers S1 and S2 map to the same WAN IP address since the destination is different
while subscriber S3 maps to a different WAN IP address.
Figure 28 NAT Example: One-to-One and Many-to-One
The following table shows the address mapping.
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Table 15 NAT Example: One-to-One and Many-to-One
SUBSCRIBER ORIGINAL SOURCE IP TRANSLATED SOURCE IP
S110.59.1.2211.21.21.2
S210.59.1.3211.21.21.2
S310.59.1.4211.21.21.3
8.3 NAT Pool Setup
Note: You only need to set the NAT address pool if the remote VPN server(s) allows
only one connection per source IP address.
You need to acquire additional public IP address(es) from your ISP to create
NAT pool(s).
To set the NAT address pool, click System Settings and NAT Pool in the navigation panel. A
screen displays as shown next.
VSG-1200 V2 User’s Guide
Figure 29 System Settings: NAT Pool
The following table describes the labels in this screen.
Table 16 System Settings: NAT Pool
LABELDESCRIPTION
DisableSelect this option to deactivate this feature. Subscribers are not be able to establish
Enable Select this option to perform address translation on the WAN to allow subscribers to
multiple connections simultaneously to the same VPN server (that has the singleconnection-per-source limitation).
establish simultaneous connections to the same VPN server (that has the singleconnection-per-source limitation).
You must then configure the address pool for VPN connections.
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Table 16 System Settings: NAT Pool (continued)
LABELDESCRIPTION
Start/End IPSpecify the beginning and ending IP addresses of the address pool in the fields
No. This read-only field displays the index number.
Address ListThis read-only field displays the address pool.
DeleteClick Delete to remove the selected entry(ies).
ApplyClick Apply to save the changes.
provided and click Add to List.
The following shows three NAT pool examples if the VSG is using a WAN public IP
address of 211.21.21.1:
Group 1: 211.21.21.2 ~ 211.21.21.6 (five IP addresses)
Group 2: 211.21.21.20 ~ 211.21.21.29 (ten IP addresses)
Group 3: 211.21.21.60 ~ 211.21.21.69 (ten IP addresses)
Group 4: 211.21.21.75 ~ 211.21.21.76 (two IP addresses)
Note: You can configure up to ten address pools (each pool can
contain up to 50 addresses) on the VSG.
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This chapter shows you how to set up subscriber authentication on the VSG.
9.1 Authentication Overview
You can set the VSG to authenticate subscriber in a number of ways:
• User agreement
• CAS (Central Authentication Service)
• Built-in authentication
• Remote RADIUS server
VSG-1200 V2 User’s Guide
CHAPTER9
Authentication
By default, subscriber authentication is disabled. This allows all subscribers to access the
Internet without entering account username and password.
9.1.1 User Agreement
In cases where authentication is not required and anyone can access the Internet through the
VSG, you can set the VSG to redirect client users to an Internet service usage agreement page.
Users must accept the service usage agreement before they can access the Internet.
9.1.2 CAS (Central Authentication Service)
The Hilton Group Corporation developed the High Speed Internet Access (HSIA) service to
provide Internet access service across its entire Hilton Group hotels.
In order to use the HSIA, hotel guest(s) must be authenticated through the proprietary CAS (in
the local hotel network or the remote network). The CAS performs both user authentication
and accounting.
Figure 30 CAS Example
The following summarizes the communication steps before Internet access is allowed.
1 A hotel guest launches a web browser.
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2 The VSG redirects the guest’s web browser to a login screen at CAS.
3 The guest enters the provided access information.
4 Once authentication is successful, CAS informs VSG to allow Internet access to the
guest.
9.1.3 Built-in Authentication
The built-in authentication method is useful if you do not have a RADIUS server. You can use
the built-in subscriber database to manage the subscribers. With the built-in authentication, the
VSG provides three sets of preconfigured scenarios that you can choose for easy and simple
setup. For billing, use either a PMS or the built-in billing mechanism to set up accounting
information.
9.1.4 RADIUS
The VSG supports Remote Authentication Dial-In user Service (RADIUS). By integrating
RADIUS with the VSG, you can set up the subscriber database on the RADIUS server. In
addition to subscriber information, the subscriber database may hold the Internet usage time
period each subscriber is allocated. For example, when a subscriber logs in, the RADIUS
server will send the time allocation information (such as session time-out) to the VSG, which
uses this information to control the subscriber’s connection.
9.1.4.1 RADIUS Accounting
The VSG sends “accounting start” and “accounting stop” messages to the RADIUS server,
which uses these messages to accurately track subscriber Internet usage.
The VSG provides two accounting methods: Accumulation and Time to Finish.
•The Accumulation accounting method allows multiple re-logins until the allocated time
period or until the subscriber account is expired. The VSG accounts for the time the
subscriber logs in for Internet access.
•The Time to Finish accounting method is good for one-time logins. Once a subscriber
logs in, the VSG stores the MAC address of the subscriber’s computer for the duration of
the time allocated. Thus the subscriber does not have to enter the user name and password
again for re-login within the allocated time. Once activated, the subscriber account is
valid until the allocated time is reached even if the subscriber disconnects Internet access
for a certain period within the allocated time. For example, if Joe purchases a one-hour
time-to-finish account. He starts using the Internet for the first 20 minutes and then
disconnects Internet access to go to a 15-minute meeting. Then he only has 25 minutes
left on his account.
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Figure 31 Accounting Usage Time
Time to Finish Accumulation
VSG-1200 V2 User’s Guide
Log in
A
B
Time
Usage Time = A + B + C + D + E Usage Time = A + C + E
C
D
E
Log out
Log in
Log out
Log in
Log out
9.1.4.2 Vendor Specific Attribute
With RADIUS authentication, you can define vendor specific attributes (VSAs) in addition to
the set of standard RADIUS attributes defined in RFC 2865 and RFC 2866. A VSA is an
attribute-value pair that is sent between a RADIUS server and the VSG. It is necessary you
define the VSAs on the RADIUS sever if you want the VSG to perform the following:
• Limit Download bandwidth per subscriber
• Limit Upload bandwidth per subscriber
• Limit Total traffic bandwidth allowed per subscriber
• Specify advertising web site per subscriber
• Enable/disable SMTP redirect
Note: Before you can make use of these functions on the VSG, configure the
proprietary VSAs on the RADIUS server. Refer to the documentation that
comes with your RADIUS server for more information.
Log in
A
B
C
D
E
Log out
Log in
Log out
Log in
Log out
See Appendix D on page 242 for more information on the VSAs.
9.2 Authentication Configuration
To configure the subscriber authentication method, click System Settings and Authentication
to display the screen as shown next.
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Figure 32 System Settings: Authentication
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The following table describes the labels in this screen.
Table 17 System Settings: Authentication
LABELDESCRIPTION
No AuthenticationSelect this option to disable subscriber authentication. Subscribers can
access the Internet without entering user names and passwords.
This is the default setting.
User AgreementSelect User Agreement to direct a subscriber to an Internet service usage
Redirect Page URL
Link
Standard User
Agreement Page
Built-in AuthenticationSelect this option to authenticate the subscribers using the local subscriber
agreement page before accessing the Internet.
Specify the URL of the user agreement page in the field provided. Click
Code to display the HTML source code of a default sample page.
Select this option to use the pre-configured user agreement page on the
VSG.
database. Then click Select option to choose a per-configured setting in
the Current Preset option field.
Note: When you select this option, you must also configure
the Billing and Accounting screens.
Current preset optionThis field is available when you select Built-in Authentication.
This field displays the current pre-configured setting for the built-in
authentication. To select a predefined option, click Select option to open
the Scenario Guide screen (refer to Figure 33 on page 86).
RADIUSSelect this option to authenticate subscribers using a remote RADIUS
server. Then configure the following fields.
Check Local Account First Select this option to have the VSG authenticate a subscriber using the
local user database first. If the account information is not found, then the
VSG authenticates subscribers using the RADIUS server(s) specified.
Clear this check box to have the VSG authenticate subscribers using the
RADIUS server(s) only.
AccumulationSelect this option for multiple re-login until the time allocated is used up. If
Time to FinishSelect this option to allow each subscriber a one-time login. If a subscriber
Primary/Secondary
RADIUS Server
Authentication Port Specify the authentication port of the RADIUS server. The common port
Accounting PortSpecify the accounting port of the RADIUS server. The common port
Secret KeySpecify a password (up to 31 alphanumeric characters) as the key to be
a subscriber logs out and accesses the Internet again within the time
period specified in the Idle Timeout field, the subscriber does not have to
enter the user name and password again to log in.
logs out before the allocated time expires, the subscriber does not have to
enter the user name and password to access the Internet again.
Server IP Address Enter the IP address of a RADIUS server in dotted
decimal notation.
numbers are 1645 and 1812.
numbers are 1646 and 1813.
shared between the RADIUS server and the VSG.
The key is not sent over the network.
Note: This key must be the same on the RADIUS server and
the VSG.
Retry Attempts when
Primary fail
Specify the number of times (1 to 3) the VSG resends an authentication
request to the primary and/or secondary RADIUS servers.
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Table 17 System Settings: Authentication (continued)
LABELDESCRIPTION
Accounting ServiceSelect Enable from the drop-down list box to activate the accounting
Authentication Method Select either the CHAP or PAP authentication method from the drop-down
Vendor Specific
Attribute
Idle-TimeoutThe VSG automatically disconnects a computer from the network after a
SSL Login Page SecuritySelect Enable to activate SSL security upon accessing the login screen so
Smart Client SupportWISPr (WiFi Internet Service Provider Roaming) allows roaming
WISPr Smart ClientSelect this option to allow the VSG to accept incoming roaming
Login ModeSpecify a login method for roaming subscribers.
ApplyClick Apply to save the changes.
feature and enter the time (in minutes) between updates in the Update every field.
Select Disable to de-activate the accounting feature.
list box.
In the Vendor Code field, specify a number for the vendor ID. This is an
IANA (Internet Assigned Numbers Authority) assigned number that
identifies the vendor or enterprise. Enter 890 for ZyXEL devices.
Select Send VSA together with Authentication Request to set the VSG
to include the VSA information in the authentication requests.
period of inactivity. The subscriber may need to enter the username and
password again before access to the network is allowed.
Specify the idle timeout between 1 and 1440 minutes. The default is 5
minutes.
that user names and passwords are encrypted before being transmitted to
the VSG.
Select Disable to de-activate SSL security for the subscriber login screen.
Refer to Chapter 31 on page 206 for more information.
subscribers to access different service provider networks for seamless
network connection.
subscribers.
Clear this check box to disable this feature. Your access network is not
available for roaming subscribers.
Select Replay Directly to display the VSG’s default login screen.
Select Proxy Reply with "Redirect Login Page" URL to redirect roaming
subscribers to the same login screen as specified in the Login Page
screen (see Section 15.2 on page 120 for more information).
Select Proxy Reply with "Redirect Login Page" URL and enter the URL
of the login page for roaming subscribers only.
9.2.1 Scenario Options
Note: This feature is for built-in authentication method only.
When you select Built-in Authentication in the Authentication screen, you must select a
pre-configured scenario option by clicking the Select option link to display a screen as shown
next.
Select a scenario option in the Items Check field and click Apply to save the settings. Then
proceed to configure the billing and accounting settings.
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Figure 33 System: Authentication: Scenario Guide
VSG-1200 V2 User’s Guide
The following table describes each scenario.
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Table 18 System: Authentication: Scenario Guide
OPTIONDESCRIPTIONSAMPLE SUBSCRIBER LOGIN SCREEN
Scenario A Select this option to use PMS
billing with port-location mapping.
Once you configure the portlocation mappings, subscribers are
able to access the Internet without
entering usernames and
passwords. Subscribers can
purchase additional time blocks
with different billing plans.
You can still create static or
dynamic accounts. However,
subscribers using the dynamic or
static accounts are prompted for
usernames and passwords.
Scenario B Select this option if you want to use
PMS billing without port-location
mapping. You must then create the
subscriber accounts. Subscribers
are prompted for their usernames
and passwords before Internet
access is allowed.
Subscribers can purchase
additional time blocks with different
billing plans.
Figure 34 Subscriber Login: Scenario A
Figure 35 Subscriber Login: Scenario B
Scenario C Select this option to use the VSG’s
built-in or credit card billing
function. No PMS device is
needed.
Figure 36 Subscriber Login: Scenario C
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This chapter shows you how to set up subscriber billing profiles and PMS (Property
Management System) configuration.
10.1 Billing Overview
A billing profile contains information such as time unit, unit cost and/or account expiration
time. You must associate a subscriber account with a billing profile.
In addition, for PMS billing, subscribers may have a choice of purchasing additional time
blocks with different billing profiles you set and activate on the VSG.
VSG-1200 V2 User’s Guide
CHAPTER10
Billing
10.1.1 Billing Profile
You can create up to ten billing profiles on the VSG. Click System Setting , Billing and the
Billing Profile link to display the screen as shown next.
Figure 37 System Setting: Billing: Billing Profile
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The following table describes the labels in this screen.
Table 19 System Setting: Billing: Billing Profile
LABELDESCRIPTION
CurrencySpecify the type of currency and/or dollar sign for billing.
Number of decimal
places
NoThis field displays the index number of a billing profile.
ActiveSelect this check box to enable the billing profile.
NameThis field displays the name of a billing profile.
DescriptionThis field displays a description of a billing profile.
Profile SettingClick Edit to edit the selected billing profile. Refer to Section 10.1.2 on page 89 for
ApplyClick Apply to save the changes.
Specify the number of decimal places for the currency. The default is 2.
more information.
10.1.2 Configuring a Billing Profile
To edit a billing profile, click the Edit button in the Billing Profile screen to display the
configuration screen for the selected billing profile.
Figure 38 System Settings: Billing: Billing Profile Setting
89Chapter 10 Billing
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The following table descries the labels in this screen.
Table 20 System Settings: Billing: Billing Profile Setting
LABELDESCRIPTION
VSG-1200 V2 User’s Guide
NoThis read-only field displays the index number of the billing profile.
NameEnter a descriptive name for the billing profile for identification purposes.
DescriptionEnter a description for this billing profile
Price
DurationSelect a time period (minute, hour, day, week, month or Unlimited) and enter the
ChargeSpecify the unit cost in this field.
Check TimeSelect Period Time Finish for time-to-finish billing method. Refer to Section 9.1.4
Selective
Unit
Bandwidth Limit
time unit in the field provided (not available for Unlimited).
on page 81 for more information.
Select Expired when and specify the time from the drop-down list box(es) for the
accumulate billing method. The subscriber accounts will be invalid once the
allocated time period is used up. This option is only available when you select the
Day, Week or Month option in the Period Time field.
Specify the range of time units (between 1 and 99) a subscriber is allowed to
purchase at any one time.
The range is presented as a drop-down list box in the information pop-up window.
Note: You must activate bandwidth management to use this feature.
Refer to Chapter 16 on page 144.
Set the fields below to configure the bandwidth limit for this billing profile.
Uplink
Bandwidth
Limitation
Downlink
Bandwidth
Limitation
To use a pre-defined option, select the first option and choose a bandwidth from the
drop-down list box.
To manually set the bandwidth, select the second option and specify the bandwidth
in the field provided.
To use a pre-defined option, select the first option and choose a bandwidth from the
drop-down list box.
To manually set the bandwidth, select the second option and specify the bandwidth
in the field provided.
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Table 20 System Settings: Billing: Billing Profile Setting (continued)
LABELDESCRIPTION
Service TypeSelect Private Service to set the VSG to assign private IP addresses to the
subscribers connected on the LAN.
Select Public Service to set the VSG to assign public IP addresses to the
subscribers connected on the LAN. You must have more than one public IP address
from your ISP.
Configure private and public DHCP IP address assignment in the Server screen.
Refer to Section 7.1.1 on page 70 for more information.
ResetClick Reset to restart configuring this screen again.
ApplyClick Apply to save the changes.
10.2 PMS (Property Management System)
Many hotels use a PMS device to perform in-room billing for services (such as room services,
mini-bar, pay-per-view TV or telephone) that the guests use.
With PMS, the VSG allows subscribers to purchase additional time units online. In addition,
subscribers can select from a number of different billing plans.
To use PMS for billing, first connect the VSG to a PMS device using the PMS port (refer to
Chapter 2 on page 38), then configure the PMS settings on the VSG.
10.2.1 Port-Location Mapping
When you activate port-location mapping and PMS on the VSG, two charge modes are
available: per room and per subscriber.
Select Based on Room when location is important. If a subscriber disconnects from one
location and reconnects in another location, the VSG prompts for the user name and password
again.
Select Based on Subscriber to allow a subscriber to freely move between different locations
without prompting for user name and password.
10.2.2 PMS Configuration
Click System Setting, Billing and click the PMS Configuration link to display the screen as
shown next.
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Figure 39 System Setting: Billing: PMS Configuration
VSG-1200 V2 User’s Guide
The following table describes the labels in this screen.
Table 21 System Setting: Billing: PMS Configuration
LABELDESCRIPTION
Charge Mode (only
for Port-Location
Mapping enabled)
When you set up Port-Location Mapping, your VSG offers two billing modes:
Based on Room and Based on Subscriber.
Select Based on Room when location is important. If a subscriber disconnects
from one location and reconnects in another location, the VSG prompts for the
user name and password again.
Select Based on Subscriber to allow a subscriber to freely move between
different locations without prompting for user name and password.
Note: You must activate the port-location mapping feature. Refer
to Chapter 13 on page 112.
Regenerate
password of static
account with PMS
checkout.
PMS TypeSelect a PMS system and specify the fields below (if available). Currently the
Micros Fidelio
Revenue CodeEnter a revenue code (between 01 and 99).
DescriptionEnter the description for the revenue. Refer to the user’s guide that comes with
This feature is applicable when you select Scenario B with Built-in Authentication in the Authentication screen (see Figure 32 on page 83).
Select Enable to automatically generate a new password for the static account
when a subscriber checks out.
Select Disable to keep the password for the static account unchanged after a
subscriber checks out.
VSG supports Micros Fidelio, Spectrum MK II, Marriott and Proprietary.
your PMS device.
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Table 21 System Setting: Billing: PMS Configuration (continued)
LABELDESCRIPTION
Spectrum MK II
Revenue CodeEnter a revenue code (between 01 and 99).
DescriptionEnter a description to identify the service. For example, Internet.
Marriott
Revenue CodeEnter a revenue code (between 01 and 99).
ReferenceEnter a description to identify the service. For example, Internet.
ProprietarySelect this option if you are using a proprietary PMS system.
Speed of PMS
Interface
Bits per secondSelect the speed of the PMS port connection. The default is 9600.
Data bitsSpecify the data bits.
ParitySpecify the parity.
Stop bitsSpecify the data stop bits.
ApplyClick Apply to save the changes.
Set the fields below to configure the PMS port settings on the VSG.
Note: Make sure the port settings are the same on the VSG and
the connected PMS device.
10.3 Types of Subscriber Accounts
After you have set up the subscriber authentication methods and billing profile(s), you need to
create subscriber accounts. There are two types of subscriber accounts: static and dynamic.
• For static accounts, refer to Chapter 11 on page 94.
• For dynamic accounts, refer to Chapter 12 on page 104.
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CHAPTER11
Static Subscriber Accounts
This chapter shows you how to set up and manage static subscriber accounts.
11.1 Static Subscriber Account Overview
Static accounts are useful in locations such as hotels where you can match an account user
name to a fixed location for easy management. Once a static subscriber account is created, it
stays permanently in the VSG unless deleted manually. You can generate static accounts
automatically or manually.
The following figure shows the links for accessing the static account configuration screens
when you click System Settings, Accounting and Static Accounts.
VSG-1200 V2 User’s Guide
Figure 40 Static Account: Links
11.2 Global Static Account Settings
To configure global static account settings, click the Static Account Setting link to display the
screen as shown.
Figure 41 Static Account Settings: Global Settings
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The following table describes the labels in this screen.
Table 22 Static Account Settings: Global Settings
LABELDESCRIPTION
Concurrent AccessSelect Allow concurrent access with one account to allow more than one
Customize PrintoutClick Customize printout text to set the account printout page. Refer to
Print ToSelect Statement Printer if you want to print the account information using a
ApplyClick Apply to save the settings.
users to access the Internet using the same account at the same time. Then
specify the number of concurrent users from the Max. concurrent access dropdown list box.
The default number of concurrent access is 2 users per account.
“Account Printout” on page 129.
statement printer connected to the CONSOLE port on the VSG.
Select PC-Connected Printer if you want to print the account information using
a printer connected to a network computer.
Click on the icon to display a print preview.
11.3 Creating a Static Account
Click System Settings, Accounts, Static Accounts and Create Static Account to display the
screen as shown next.
Figure 42 System Settings: Create Static Subscriber Account
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There are two ways to create static subscriber accounts as described in the following sections.
11.3.1 Generating Static Accounts Automatically
To generate a list of static subscriber accounts automatically, set the fields in Generate a
batch of static accounts in the Create Static Subscriber Account screen.
ToEnter the ending number of the range of static accounts.
Billing ProfileSelect a predefined billing profile from the drop-down list box.
Note: This drop-down list box displays active profiles only.
Refer to Section 10.1.1 on page 88 for more information.
Random
Password Length
ApplyClick Apply to start generating the static accounts based on the above criterion.
The VSG automatically generates a password for each automatically created static
account.
Specify the length of the password from the drop-down list box.
After you have generated the list of static accounts in this screen click Static Account List to
display the list of static accounts. Refer to Section 11.6 on page 102.
To create static accounts manually, display the Create Static Subscriber Account screen and
scroll down to the Manually Add Static Subscriber Accounts section as shown next. You
can manually create up to 10 static accounts at a time.
PasswordEnter the password associated with the user name above.
You may also set the VSG to generate a password automatically (refer to Section 11.5
on page 100).
Billing Profile From the drop-down list box, select a billing profile for the static account.
Note: This drop-down list box displays active profiles only.
Refer to Section 10.1.1 on page 88 for more information.
ApplyClick Apply to create the static account(s) and save the changes.
11.4 Static Account List Backup and Restore
You can back up and restore static account information in the Create Static Account screen.
11.4.1 Backing Up a Static Account List
VSG-1200 V2 User’s Guide
Follow the steps below to back up static subscriber account information to your computer.
1 In the Create Static Subscriber Account screen and scroll down to the Static Accounts
backup and restore section.
2 Click Backup.
Figure 45 Static Subscriber Account: Backup and Restore
3 A File Download window displays. Click Save.
Chapter 11 Static Subscriber Accounts98
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VSG-1200 V2 User’s Guide
Figure 46 Static Subscriber Account: Backup and Restore: File Download
4 A Save As window displays. Specify the filename and/or location and click Save to save
the backup file.
Figure 47 Static Subscriber Account: Backup and Restore: Save As
You can view the backed up file using any text-editing program.
11.4.2 Restoring a Static Account List
You may restore the static account list if you accidentally reset the VSG back to the factory
defaults and erased the subscriber account information.
Follow the steps below to restore a previously backed up subscriber account list.
1 In the Create Static Subscriber Account screen and scroll down to the Static Accounts
backup and restore section.
99Chapter 11 Static Subscriber Accounts
Page 100
Figure 48 Static Subscriber Account: Backup and Restore
2 Specify the location and/or file name of the account information file in the File Path field
or click Browse to locate it.
3 Click Apply to start the file transfer process. The VSG automatically restarts after the file
transfer is complete.
11.5 Editing Subscriber Accounts
To edit a subscriber account, click System Settings, Accounting and the Static Account
Operator link to display the screen as shown next.
VSG-1200 V2 User’s Guide
Figure 49 Static Account Operator
The following table describes the labels in this screen.
Table 25 Static Account Operator
LABELDESCRIPTION
RefreshClick this button to update the screen.
Print List Click this button to print a list of all subscriber accounts.
NoThis read-only field displays the index number of an entry.
UsernameThis read-only field displays the account user name. Click the heading to sort the
Hide Password/
Show Password
Re-Generate
Password
StatusThis field indicates whether the account is currently in use (Online) or not
entries in ascending or descending order.
Click Hide Password to not display the passwords for the accounts on the screen.
Click Show Password to display the passwords for the accounts on the screen.
You may set the VSG to generate a new password for each account.
Click All to set the VSG to generate new passwords for all accounts.
Click Re-Generate Password to set the VSG to generate a new password for the
corresponding account.
(Offline).
Chapter 11 Static Subscriber Accounts100
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