ZyXEL Communications Prestige100 User Manual

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Prestige 100

User’s Manual

Version 3.0

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ZyXE L Li mi ted Warra nty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions.

Note: Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind or character to the purchaser.

To obtain the services of this warranty, please contact ZyXEL’s Service Center, refer to the separate Warranty Card for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid (USA and territories only). If the customer desires some other return destination beyond the U.S. borders, the customer shall bear the cost of the return shipment. This warranty gives you specific

legal rights, and you may also have other rights which vary from state to state.

The contents of this book may not be reproduced (in any part or as a whole) or transmitted in any form or by any means without the written permission of the publisher.

Note: ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patents rights of others. ZyXEL further reserves the right to make changes in any products described herein without notice. This document is subject to change without notice.

Acknowledgments

Trademarks mentioned in this manual are used for informational purposes only.

Trademarks are properties of their respective owners.

FCC Part 15 Information

This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operations.

This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not

iii

installed and used in accordance with the instructions, may cause harmful interference to radio communications.

If this equipment does cause harmful interference to radio/television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the

receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Shielded RS-232 cables are required to be used to ensure compliance with FCC Part 15, and it is the responsibility of the user to provide and use shielded RS-232 cables.

Information for Canadian Users

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be

installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly. The customer should be aware that the compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

For their own protection, users should ensure that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.

This digital apparatus does not exceed the class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of Industry Canada. The declarations of CE marking:

The Prestige 100 has been approved for connection to the Public Switched Telecommunication Network using interfaces compatible with ITU-TSS recommendation I.420 (Basic Rate ISDN user access). The Prestige 100 complies with the following directives:

1. The Council Directive 89/336/EEC of 3 May 1992 on the approximation of the laws of the member states relation to Electro Magnetic Compatibility. (EMC Directive)

2. Council Directive 91/263/EEC of 29 April 1991 on the approximation of the laws of the Member States concerning telecommunication terminal equipment. (The Telecom Terminal Equipment Directive)

3. 93/68/EEC of 22 July 1993 amending the Directives 89/336/EEC, 91/263 /EEC and 92/31/EEC.(Marking Directive)

The Council Directive 92/31/EEC of 28 April 1992 amending

directive on the approximation of the laws of the member states relating to Eletro Magnetic Compatibility.

Contacting Zy XEL

If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications Corporation in one of the following ways:

• Phone: In North America call between 8:00 AM and 5:00 PM PST at (714) 693-0808

Outside North America, you can dial +886-3-5783942 EXT

252 between 8:00AM and 5:00PM Taiwan time (GMT +8:00).

• Fax: ZyXEL in North America: (714) 693-8811 or Taiwan: +886-3-5782439

• E-mail:

• Sales inquiries: sales@zyxel.com in North America

sales@zyxel.hinet.net outside North America.

• Technical support: support@zyxel.com in North America

support@zyxel.hinet.net outside North America.

• Product information: Visit our site on the World Wide Web: http://www.zyxel.com.

• FTP: Information, such as ZyXEL software and ROM updates for North America can be found at this FTP address: ftp.zyxel.com

For European and Asian versions and related files, use the

address: ftp.zyxel.co.at

• Postal Service: You can send written communications to the following address:

ZyXEL Communications Corporation 6, Innovation Road II, Science-Based Industrial Park Hsinchu, Taiwan 300, R.O.C. or ZyXEL Communications Inc. 4920 E. La Palma Avenue Anaheim, CA92807, U.S.A.

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Contents

ZyXEL Limited Warranty ii FCC Part 15 Information iii Information for Canadian Users iv Contacting ZyXEL vi

Introduction 1

Features 1

Ease of Installation 1 ISDN Basic Rate Interface (BRI) 1 Networking Protocol Support 2 Standard Phone Jack 2 Dial On Demand 2 Bandwidth On Demand 2 Network Management 3 DHCP Support (Dynamic Host Configuration Protocol) 3 Security 3 Call Control 3 Data Compression 3 Networking Compatibility 3

Applications For Your Prestige 4

Internet Access 4 Internet Single User Account (SUA) 4 Telecommuting Server 4

What This Manual Covers 4 What This Manual Doesn‘t Cover 5 Other Resources 5 Packing List 6 Additional Installation Requirements 6

viii

Before You Begin 9

Road Map and Flow 9

Completing the Worksheet 10

Ordering Your ISDN Line 10 Collecting General Setup Information 11 Collecting ISDN Phone Line Information 12 Collecting Ethernet Setup Information 14

Installation 21

A Warning On Connection Cables 21 Connecting Your Computer and Your Prestige 22

Connecting the RS-232 Cable to your Prestige 22 Connecting an ISDN Line to your Prestige 22 Connecting a Telephone/Fax to your Prestige 23 Connecting an Ethernet Cable to your Prestige 23 Connecting a Power Adapter to your Prestige 24

Prestige Front Panel 24 Powering On Your Prestige 25 Navigating Through the SMT 27 SMT Summary 28 General Setup 29 ISDN Setup 30

North American ISDN 30 DSS1 & 1TR6 ISDN 32 TCP/IP Ethernet Setup and DHCP 35

Configuring for Internet Access 39

IP Addresses and the Internet 40 Internet Access Configuration 41 Single User Account 44 Configuration for Single User Account 46 Configuring Backup ISP Accounts 46

Remote Node Configuration 49

Bandwidth on Demand 55 Editing PPP Options 56

Dial-In Configuration 59

Telecommuting 59 Dial-In Server Application 60 Default Dial-In Setup 61 Dial-In Users Setup 65

More on CLID 67

TCP/IP Configuration 69

IP Subnet Mask 69 LAN-to-LAN Application 70

Remote Node Setup 71 Static Route Setup 73

Filter Configuration 77

About Filtering 77 Prestige’s Filter Structure 78 Configuring a Filter Set 79 Configuring a Filter Rule 82

TCP/IP Filter Rule 82 Generic Filter Rule 85

System Security 89

About System Security For the Prestige 89 Configuring the SMT Password 89

Telnet Configuration and Capabilities 91

About Telnet Configuration 91 Telnet Capabilities 92

Single Administrator 92 System Timeout 92

System Maintenance 93

System Status 93 Terminal Baud Rate 96 Log and Trace 97

View Error Log 98 Syslog And Accounting 98

Diagnostic 99 Backup Configuration 102 Restore Configuration 103 Software Update 103 Command Interpreter Mode 104 Call Control 104

Call Control Parameters 105 Blacklist 106 Budget Management 107

Troubleshooting 109

Problems Starting Up the Prestige 109

None of the LED's are on when you power up the Prestige 109 Connecting the RS-232 cable, cannot access the SMT 109

Problems With the ISDN Line 110

The ISDN initialization failed 110 The ISDN loopback test failed 110

Problems with the LAN Interface 111

Can’t PING any station on the LAN 111

Problems Connecting to a Remote Node or ISP 111 Problems Connecting to a Remote User 112

ISDN Switch Types 113

Provisioning For U.S. Switches 113

Provisioning For the AT&T 5ESS Switches 114 Provisioning For the Northern Telecom Switch 115

Index 116

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

Features

Introduction

Congratulations on your purchase of a ZyXEL Prestige 100 Remote Access Router. In a modem-sized box, the Prestige offers inexpensive yet complete telecommunications and internetworking solutions for your home or branch office. The Prestige is ideal for everything from surfing the Internet to receiving calls from Remote Dial-in Users to making LAN-to-LAN connections to Remote Nodes.

Distinguishing features of the Prestige 100 include Remote Dial-in User support, an Internet Single User Account (Network Address Translation), POTS line support (Plain Old Telephone Service; also called A/B Adapter in Europe), extensive Network Management, and the latest security features.

The Prestige 100 is packed with a number of features that give it the flexibility to provide a complete networking solution for almost any user.

Ease of Installation

The Prestige is a self-contained unit that is quick and easy to install. Physically, it resembles an external modem except for the fact that it is a router and uses an Ethernet cable to connect to the host network.

ISDN Basic Rate Interface (BRI)

Using either a standard S/T Interface or a U Interface (The Prestige 100 uses the S/T interface and Prestige 100U uses the U interface)

Introduction 1

the Prestige supports a full range of switch types. The switch type depends on the CO (Central Office) switch your ISDN line is connected to. Please see Chapter 13 for more information on North American, European, and Asian ISDN firmware and switch types supported by the Prestige.

The two B-channels can be used independently for two destinations. Or they can be bundled for one connection to support bandwidth-on-demand.

Networking Protocol Support

The Prestige offers support for TCP/IP.

Standar d Phone Ja ck

The Prestige is equipped with two standard phone jacks to connect to telephones, FAX machines, or modems. This allows the ISDN line to be used for voice calls as well as data calls.

Dial On De mand

The Dial On Demand feature allows the Prestige to automatically place a call to a Remote Node whenever there is traffic coming from any workstation on the LAN to that remote site.

2 Introduction

Bandwidth On Dema nd

The Prestige supports bandwidth up to 128Kbps over a single ISDN BRI line. It incorporates PPP/MP (Point-to-Point Protocol/Multilink Protocol) to bundle two B channels over a BRI line. In addition, the Prestige dynamically allocates bandwidth between the two B channels, increasing or decreasing speeds as needed to allow for greater efficiency in data transfer. It supports BAP (Bandwidth Allocation Protocol) and BACP (Bandwidth Allocation Control Protocol) to manage the number of links in multilink bundle.

Network Managem ent

The Prestige supports menu-driven network management via an RS-232 or Telnet connection. The Prestige is also equipped with a Call Detail Record (CDR) to help analyze and manage your telephone bill.

DHCP Support (Dynamic Host Configuration Protocol)

DHCP (Dynamic Host Configuration Protocol) allows you to dynamically and automatically assign IP address settings to hosts on your network.

Security

The Prestige supports PAP (Password Authentication Protocol) and CHAP (Challenge Handshake Authentication Protocol).

Call Control

The Prestige provides budget management for outgoing calls and maintains a blacklist for unreachable phone numbers in order to save you the expense of unnecessary charges.

Data Comp r ession

The Prestige incorporates Stac data compression and CCP (Compression Control Protocol).

Networking Compatibility

The Prestige is compatible with remote access products from other companies such as Ascend, Cisco, and 3Com. Furthermore, it supports Microsoft Windows 95 and Windows NT remote access capability.

Introduction 3

Applications For Your Prestige

Some applications for the Prestige include:

Internet Access

The Prestige supports the TCP/IP protocol, which is the language used for the Internet. It is also compatible with access servers manufactured by major vendors such as Cisco and Ascend.

Internet Single User Account (SUA)

For a small office environment, the Prestige offers a Single User Internet Account from an ISP (Internet Service Provider). This allows for unlimited users on the LAN (Local Area Network) to access the Internet concurrently for the cost of a single user.

Single User Account address mapping can also be used for LAN to LAN connection.

Telecommuting Server

The Prestige allows Remote Dial-in Users to dial-in and gain access to your LAN. This feature enables users that have workstations with remote access capabilities, e.g., Windows 95, to dial in using an ISDN terminal adapter (TA) to access the network resources without physically being in the office.

What This Manual Covers

This manual is divided into five parts.

1. Part One - Getting Started (Chapter 1-3) - is structured as a step-by-step guide to help you connect, install, and setup your Prestige to operate on your LAN.

2. Part Two - The Internet (Chapter 4) - describes how to configure the Prestige to connect to the Internet.

4 Introduction

3. Part Three - Setting Up Advanced Applications (Chapter 5-

10) - describes how to use the Prestige for more advanced applications such as TCP/IP.

4. Part Four - Advanced Management (Chapter 11-14) provides information on advanced management features for network managers.

5. Part Five - System Maintenance (Chapter 15-16) - describes maintenance features for checking system status and logging errors.

Regardless of the application, it is important that you follow the steps outlined in Part One (Chapters 1-3) to correctly connect your Prestige to your LAN. You can then refer to other chapters of the manual depending on which applications you wish to use.

What This Manual Doesn‘t Cover

This manual assumes that you know how to use your computer and are familiar with your communications software. If you have questions about using either one, refer to the manual for the product.

Other Resources

For more information about the Prestige 100 check the following sources:

• Prestige 128/100 Quick Start Guide.

• Prestige Support Disk.

• Release notes for firmware upgrades and other information can

be accessed through a ZyXEL FTP server site.

For ZyXEL contact information see page vi.

Introduction 5

Packing List

Before you proceed further, please check all items you received with your ISDN router against this list to make sure nothing is missing. The complete package should include:

• One Prestige 100.

• One power adapter.

• One RJ-45 phone cable.

• One RJ-11 phone cable.

• One 25 pin female - 9 pin male adapter.

• One LAN crossover cable (red tag).

• One LAN straight cable (white tag).

• One Prestige Support Disk.

• One Prestige 128/100 Quick Start Guide.

• This Prestige 100 User's Manual.

Additional Installation Requirements

In addition to the contents of your package, there are other hardware and software requirements you need before you can install and use your Prestige. These requirements include:

• An ISDN telephone line which has been installed by your telephone company.

• An Ethernet connection to your computer.

6 Introduction

• A computer equipped with communications software configured to the following parameters:

• VT100 terminal emulation.

• 9600 Baud rate.

• No parity, 8 Data bits, 1 Stop bit.

After the Prestige has been successfully connected to your network, you can make future changes to the configuration by using a Telnet application.

Please make sure that you have all of these components before you attempt to install your Prestige.

Introduction 7

8 Introduction



Before You Beg in

To ensure successful installation of your Prestige, we strongly recommend that you carefully follow the steps outlined in Chapters 2 and 3. These chapters are designed as a guide for you to collect the necessary information about your ISDN phone line, and the LAN which you will be connected to. Once this information has been collected, it will be used to configure your Prestige.

After you have successfully configured your Prestige, please see the appropriate chapters to setup your application. For Internet Access, please see Chapter 4.

Road Map and Flow

Below is a schematic flowchart. It is intended to guide you through a successful installation of your Prestige.

Before You Begin 9

Figure 2-1 Installation Guide

Completing the Worksheet

Before you continue locate the worksheet at the end of this chapter. This information worksheet has been provided to help you get through setup and installation of your Prestige as easily as possible.

Ordering Your ISDN Li ne

If you do not have the ISDN line installed already, we suggest that you order it from your telephone company as soon as possible to avoid the long waits common when ordering a new line. Use the

10 Before You Begin

information in this section to place the order (see Chapter 13 for information on provisioning your ISDN line). If you have already installed your ISDN line, you can check the following section to make sure that you can use all the features of your Prestige.

1. Contact your local telephone company’s ISDN Ordering Center.

2. Find out what type of ISDN service is available. Please refer to Chapter 13 to find out the provisioning information for the appropriate switch type and ISDN service. For the U.S., the Prestige (both U and S/T Interface) have been approved by Bellcore and have IOC (ISDN Ordering Code) “S” Capability, EZ-ISDN 1.

3. Provide your telephone company with the proper provisioning information.

4. When the telephone company installs your ISDN line, please be sure to obtain the following information:

• ISDN switch type.

• ISDN telephone number(s).

• ISDN Service Profile Identifiers (SPID) number(s) (only for

North America).

Collecting General Setup Information

The Prestige requires certain system information. You can obtain all the pertinent information from your network administrator. Record this information into the worksheet as it becomes available. This worksheet will later be referred to as you configure your Prestige.

• System Name - This is the name given to the Prestige for identification purposes. This name should be no more than 8 alphanumeric characters. Spaces are not allowed, but “-” and “_” are accepted.

Before You Begin 11

• Route IP Field - For Internet access, you will need to enable the Route IP Field. Please see Chapter 4 for more details on configuring your Prestige for Internet access.

You have now collected all of the general setup information you need. Please make sure that you have entered all the values onto the worksheet before proceeding to the next section.

Collecting IS DN Phone Line Information

After you have successfully installed the ISDN phone line or if you already have one installed, you need to use the ISDN line information to complete the worksheet and configure your Prestige. Your telephone company can give you the following information to configure the Prestige:

Switch Type Geography No of Phone #'s No of SPIDs

AT&T 5ESS NI-1 North America 2 2 AT&T 5ESS Point to

Point AT&T 5ESS Multipoint North America 2 2 Northern Telecom NI-1 North America 2 2 Northern Telecom

Custom DSS1 Europe, Asia 2 N/A

1TR6 Germany 2 N/A

North America 1 0

North America 2 2

• Switch Type - This is the type of switch used by your

12 Before You Begin

telephone company. Check with your telephone company and choose the appropriate option on the worksheet. For North America, select your ISDN switch type. For DSS1 and 1TR6, verify this field to make sure that you have the proper firmware loaded.

• B Channel Usage - Determine which connection is appropriate for your B channel and check the corresponding option on the worksheet.

If your Prestige is the only device using the ISDN line, then

configure B Channel Usage to ‘Switch/Switch’ so that your device will use both B channels to communicate. If your Prestige is sharing the ISDN line with other devices, then configure B Channel to “Switch/Unused”.

• Telephone Number(s) - Record on the worksheet the telephone number(s) given to you by your ISDN provider. Some switch types only have one telephone number. These phone numbers should be in a standard digit format (for example, 5551212). Please note that these fields will only accept digits, so ‘-’ and spaces will not be accepted.

• Analog Call - Check the appropriate ‘Analog Call’ option on the worksheet for each telephone number. This information is later used to configure the Prestige in routing an incoming analog call. Set to ‘Phone1’ or ‘Phone2’ if you wish to route the incoming analog call for this telephone number to PHONE port number 1 or 2.

• SPID Number(s) - (For North America only) The SPID (Service Profile Identifier) is a number used by a central office switch for identification purposes. With the switch information, please see the previous table for the number of SPIDs you must enter.

You have now collected all of the necessary information about your ISDN phone line. Make sure that these values are entered into your worksheet before you continue to the next section. For DSS1 and 1TR6 ISDN, please refer to Chapter 3.

Before You Begin 13

Collecting Ether net Setup Informa ti on

• Ethernet Interface - The first step is to determine the type of Ethernet interface you will be using on the Prestige. There are two options: AUI or UTP. Record the interface type onto the worksheet. If you have a 10Base2 (BNC), you should choose AUI.

• IP Address - An IP Address is required for TCP/IP protocol. The IP Address is the unique 32-bit number assigned to your Prestige. This address is written in dotted decimal notation (four 8-bit numbers, between 0 and 255, separated by periods), e.g., 192.68.203.5.

Record the IP Address into the worksheet as assigned by your

network administrator. Please note that every machine on an internet must have a unique IP address - do not assign an arbitrary address to any machine.

• IP Sub-net Mask - This field is required for TCP/IP protocol. An IP address consists of two parts, the network ID and the host ID. The IP Subnet Mask is used to specify the network ID portion of the address, expressed in dotted decimal notation. The Prestige will automatically calculate this mask based on the IP address that you assign. Unless you have special need for subnetting, use the default mask as calculated by the Prestige.

14 Before You Begin

The table below lists some examples of IP subnet masks and the number of hosts that are allowed. Consult your network administrator if you are unsure of this value.

IP Subnet Mask Number of Host ID’s Number of Bits

255.255.255.0 254 24

255.255.255.128 126 25

255.255.255.192 62 26

IP Subnet Mask Number of Host ID’s Number of Bits

255.255.255.224 30 27

255.255.255.255 1 32

Before You Begin 15

Prestige Setup and Installation Worksh eet

General Setup Information

• System Name (for identification purposes) :

_______________________________________

• • Protocol Routing:

___TCP/IP

ISDN Setup Information

• • Switch Type (check one):

___AT&T 5ESS NI-1 ___AT&T Point to Point ___AT&T 5ESS Multipoint ___Northern Telecom NI-1 ___Northern Telecom Custom ___DSS1 ___1TR6

• • B-Channel Usage (check one):

___Switch/Switch ___Switch/Unused

North America ISDN

16 Before You Begin

• 1st Telephone Number:

_______________________________________

• • Analog Call (check one):

___Phone1 ___Phone2 ___DOVBS

• 1st SPID Number:

_______________________________________

• 2nd Telephone Number:

_______________________________________

• • Analog Call (check one):

___Phone1 ___Phone2 ___DOVBS

• 2nd SPID Number:

_______________________________________

DSS1 ISDN

• ISDN Data Number & Subaddress:

_______________________________________

• A/B Adapter 1 Number & Subaddress:

_______________________________________

• A/B Adapter 2 Number & Subaddress:

_______________________________________

Before You Begin 17

• Outside Line Prefix Number:

_______________________________________

• PABX Number (S/T Bus Number):

_______________________________________

• • Incoming Number Matching:

___MSN ___CDSA ___Don’t Care

• • Analog Call Routing:

___A/B #1 ___A/B #2 ___Ignore

• • Global Analog Call:

___Accept ___Ignore

1TR6 I SDN:

• ISDN Data Number:

• A/B Adapter 1 Number:

• A/B Adapter 2 Number:

18 Before You Begin

_______________________________________

• Outside Line Prefix Number:

_______________________________________

• PABX Number (S/T Bus Number):

_______________________________________

• • Incoming Number Matching:

___EAZ ___Don’t Care

• • Analog Call Routing:

___A/B #1 ___A/B #2 ___Ignore

Ethernet Setup Information

• • Ethernet Interface (check one):

___AUI ___UTP

• • IP Address:

_______._______._______._______

• • IP Subnet Mask:

_______._______._______._______

Before You Begin 19

20 Before You Begin



Installation

This chapter outlines how to connect your Prestige to the LAN and ISDN line. A diagram of the rear panel of the Prestige is shown below. Refer to this diagram to identify all of the ports on your device when you attempt to make the various connections.

Figure 3-1 Rear Panel Diagram

A Warning On Connection Cables

Several of the connection cables (RS-232, ISDN line and Ethernet cable) are very similar to each other. It is important that you use

Installation 21

the correct cable for each connection; otherwise, your Prestige could be damaged.

Connecting Your Computer and Your Prestige

For the initial setup of your Prestige, you must use RS-232 and communication software to configure the Prestige.

After the Prestige has been successfully installed, you can modify the configuration through a remote Telnet connection. See Chapter 10 for detailed instructions on using Telnet to configure your Prestige.

Connecting the RS-232 Cable to your Prestige

One 9-25 pin adapter is included in your package. To connect a RS-232 cable, connect the 9-pin end of the cable to the DTE port on the back panel of the Prestige. Connect the other end to the RS232 cable connected to the serial port (COM1, COM2, or any other COM port) of your computer.

Connecting an ISDN Line to your Pre stige

Plug one end of your ISDN phone line which is included in your package into the socket on the rear panel of the Prestige labeled ‘ISDN’ and the other end into the ISDN wall jack.

• S/T interface - This can only connect to your NT-1 (Network Termination) device.

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22 Installation

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Connecting a Telephone/Fax to y our Pre stige

If you wish, you can connect a regular telephone, fax machine, or a modem to your Prestige to be used for analog calls just like a normal phone line. It should be noted that this is optional and is not required for you to run other applications using your Prestige. Plug one end of the telephone cord from a phone or fax or modem into the socket on the rear panel of the Prestige labeled ‘PHONE 1’ or ‘PHONE 2’.

In order to receive incoming calls using a device connected to PHONE ports, you need to enter ‘Phone1’ or ‘Phone2’ in the

Analog Call field under the desired telephone number (e.g., 1st phone #) in SMT Menu 2 - ISDN Setup. See Collecting ISDN

Phone Line Information in Chapter 2 for more details.

Connecting an Ethernet Cabl e to your Prestige

The Prestige supports two types of Ethernet connections. The connection procedure differs for each one; please follow the one that is appropriate for your installation.

• UTP

The UTP port is used to connect to a 10Bas e-T network.

10Base-T networks use Unshielded Twisted Pair (UTP) cable and RJ-45 connectors that look like a bigger telephone plug with 8 pins. Two types of gray Ethernet cables come with the package:

• Straight through cable (white tag): Connect your Prestige to

a 10Base-T hub.

Installation 23

• Crossover cable (red tag): Connect your Prestige to your

computer directly without a hub.

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• AUI

The AUI port (the connector with 15 pins) is used to connect

the Prestige to a 10Base5 (thicknet) network.

If you have a 10Base2 network using BNC connectors and thin

coaxial cables, you will need a transceiver between the AUI port and the 10Base2 cabling.

Connecting a Power Adapter to your Prestige

Plug the power adapter into the outlet on the rear panel of the Prestige labeled ‘POWER’.

At this point, you should have connected the RS-232 cable, the ISDN phone line, the Ethernet cable, and the power supply. You can now power on your Prestige.

Prestige Front Panel

24 Installation

Names and descriptions of the Prestige front panel LED's are listed below:

Figure 3-2 Front Panel

PWR - This LED (power) comes on as soon as you connect you

Prestige to the power supply and switch it to the ‘I’ (on) position. TST - The TST (Test) LED should be blinking if the Prestige is

functioning properly.

ISDN: LNK - This LED indicates that the Prestige has an ISDN line connected to the WAN interface and it has been successfully initialized.

ISDN: B1 and B2 - These LEDs are on if there is an active WAN session on that channel or if that channel is making or receiving a call.

ETHERNET: LNK - This LED indicates that the Prestige has been successfully connected to the LAN via a UTP Ethernet interface.

ETHERNET: TX and RX - Transmit and Receive LEDs will blink to indicate when there is traffic over the LAN.

ETHERNET: COL - This LED indicates that there is transmission collision over the LAN

PHONE: 1 - This LED indicates the functionality of the POTS port 1 on the Prestige. If there is a device plugged into this port, and the device is in use, this LED should be on.

PHONE: 2 - This LED indicates the functionality of the POTS port 2 on the Prestige. If there is a device plugged into this port, and the device is in use, this LED should be on.

Powering On Your Prestige

When you power on your Prestige, the Prestige will perform several internal tests and will also do an ISDN line initialization. After this initialization, the Prestige will ask you to press ENTER to continue as shown below:

Installation 25

Figure 3-3 Power on Messages

If you press ENTER, the Prestige will display a login screen and ask you to enter the password as shown in below:

Figure 3-4 Login Screen

Enter the default password, ‘1234’ to get into the Main Menu of System Management Terminal (SMT). Note that once you are in the SMT and if there is no activity for longer than 5 minutes, the Prestige will automatically log you out and will display a blank screen. If you see a blank screen, press ENTER to bring up the password screen.

26 Installation

Navigating Through the SMT

The SMT (System Management Terminal) is the interface that you use to configure your Prestige. Several operations that you should be familiar with before you attempt to modify the configuration of your Prestige are listed below:

• Moving Forward to Another Menu. To move forward to a sub-menu below the current one, type in the number of the submenu and press ENTER.

• Moving Backward to a Previous Menu. Press the escape (Esc) key to move back to the previous menu. The only exception is the Main Menu, where typing ‘99’ is the only method to exit from the SMT.

• Moving the Cursor. Within a menu, press Enter (carriage return) to move to the next field. You can also use the Up and Down keys to move to the previous and the next field, respectively.

• Entering Information. There are two types of fields that you will need to fill in. The first requires you to type in the appropriate information. The second gives you choices to choose from. In the second case, press the SPACE-BAR to cycle through the available choices.

• Required Fields. Some of the fields in the SMT are essential in order to configure the Prestige. These fields will initially show a ‘?’ indicating that the information must be filled in before that menu can be saved.

• ‘N/A’ Fields. Some of the fields in the SMT will show a ‘N/A’ which refers to ‘Not Available’. This symbol usually refers to an option that is not available.

Installation 27

• Saving Your Configuration. You can save your configuration by pressing ENTER at the message: ‘Press ENTER to confirm or ESC to cancel’: Saving the data on the screen will take you in most cases to the previous menu.

The SMT main menu is shown below:

Figure 3-5 SMT Main Menu

SMT Summary

This section summarizes all major SMT Menus:

# Menu Title Description 1 General Setup Setup general information. 2 ISDN Setup Setup ISDN configuration. 3 Ethernet Setup Setup Ethernet configuration. 4 Internet Access Setup A quick and easy way to setup Internet

11 Remote Node Setup Setup Remote Node for LAN-to-LAN

12 Static Routing Setup Setup static route for protocol. There are four

13 Default Dial-in Setup Setup default dial-in parameters such that

28 Installation

connection.

connection including Internet connection. Prestige has four Remote Nodes.

static routes for IP protocol.

your Prestige can be a dial-in server for the

Menu Title Description

14 Dial-in User Setup Setup Remote Dial-in User. Prestige has eight

21 Filter Set Configuration Setup filters to be used in Menu 3 and Menu

23 System Security Setup security related parameters. 24 System Maintenance Provide system status, diagnostics, firmware

99 Exit To exit from SMT and return to the blank

General Setup

This menu contains administrative and system-related information. Enter ‘1’ in the main menu to go to ‘Menu 1 - General Setup’.

Remote Node and Remote Dial-in User.

Remote Dial-in Users.

11 to provide security, call control, etc.

upload, etc.

screen.

Figure 3-6 Menu 1 - General Setup

System Name -

Choose a descriptive name for the Prestige for identification purposes, e.g., p100. This name should be no more than 8 alphanumeric characters. Spaces are not allowed, but “-” and “_” are accepted.

Location -

Enter the geographic location (up to 31 characters)

of your Prestige, e.g., Kansas City.

Installation 29

3. Contact Person’s Name - Enter the name (up to 8 characters)

ISDN Setup

Menu 2 is for you to enter information about your ISDN line. Different telephone companies deploy different types of switches for ISDN service. Depending on the switch for your particular installation, you will have a different number of telephone numbers. If you are in North America, you may also have SPIDs (Service Profile Identifier). Make sure that you have correct and complete telephone numbers and SPIDs. You need to pass the ISDN setup before your system can make an outgoing call or answer an incoming call.

North American ISDN

of the person in charge of this Prestige, e.g., Peter Housel. The Location and the Contact Person fields are optional.

30 Installation

Figure 3-7 Menu 2 - ISDN Setup for North America

1. Switch Type - Please verify the switch type information with

your telephone company. For North America, select the type of switch used by your telephone company. If your switch type is not currently shown, press the space bar to change to the next

switch; repeat until you see the correct switch type. The Prestige will not be able to place or to receive calls if the wrong switch type is specified. If you are not sure, contact your telephone company to confirm the exact switch type.

2. B Channel Usage - In general, this will be ‘Switch/Switch’. If

you are only using one B channel (e.g., your Prestige is sharing the ISDN BRI line with another device on the S/T bus), then select ‘Switch/Unused’. The default is ‘Switch/Switch’.

3. Telephone Number(s) - Enter the telephone number(s)

assigned to your ISDN line by your telephone company. Some switch types only have one telephone number. For North America, these phone numbers should be in a standard seven digit format (for example, 5551212). Note that the Prestige only accepts digits; please do not include ‘-’ and spaces in this field. This field should be no longer than 19 digits.

4. Analog Call - This tells the Prestige how to route an incoming

analog call. Set to ‘Phone1’ if you wish to route the incoming analog call for this telephone number to the PHONE port 1 (a.k.a., ‘POTS’ port in North America and ‘A/B Adapter’ in Europe). Set to ‘Phone2’ if you wish to route the incoming analog call for this telephone number to PHONE port 2. Set to ‘DOVBS’ if you wish to receive incoming Data Over Voice Bearer Service call.

5. SPID Number(s) - The SPID (Service Profile Identifier) is a

number used by a switch for identification purposes. Depending on your switch type, you may have zero, one, or two SPIDs assigned to your line. For example, if your switch type is Northern Telecom Custom, you will have to enter two SPID numbers.

Installation 31

DSS1 & 1TR6 ISDN

Figure 3-8 Menu 2 - ISDN Setup for DSS1

32 Installation

Figure 3-9 Menu 2 - ISDN Setup for 1TR6

Switch Type -

B Channel Usage

ISDN Data & Subaddress -

This field is fixed as DSS1 or 1TR6.

- This field is fixed as Switch/Switch. Enter the telephone number and

subaddress assigned to the ISDN data call for the Prestige. It will be used as outgoing CGPN(Calling Party Number) setting for the ISDN data call. Note that the Prestige only accepts digits; please do not include ‘-’ and spaces in this field. This

field should be no longer than 19 digits for the number and 5 digits for the Subaddress. The Subaddress is only available for DSS1.

4. A/B Adapter 1 & Subaddress - Enter the telephone number

and subaddress assigned to the A/B Adapter 1 (POTS port 1) call for the Prestige. It will be used as outgoing CGPN(Calling Party Number) setting for the A/B Adapter 1 call.

5. A/B Adapter 2 & Subaddress - Enter the telephone number

and subaddress assigned to the A/B Adapter 2 (POTS port 2) call for the Prestige. It will be used as outgoing CGPN (Calling Party Number) setting for the A/B Adapter 2 call.

6. Dial Prefix to Access Outside Line - Enter the prefix number

if the Prestige is connected to an ISDN PABX. This number will be added to all outgoing calls and should be no longer than 3 digits. Otherwise, leave this field blank.

7. PABX Number (with S/T Bus Number) - Enter the S/T bus

number if the Prestige is connected to an ISDN PABX. If this field is left as blank then the loopback test will be skipped.

8. Incoming Phone Number Matching - There are three options

in this field:

• Multiple Subscriber Number (MSN) - The digital call will

only be answered when there is a match for the ISDN data number. The analog call will be answered as the A/B Adapter 1 call when there is a match for the A/B Adapter 1 number. Or it will be answered as A/B Adapter 2 call when there is a match for the A/B Adapter 2 number. If no A/B Adapter 1 or 2 number is specified, then the analog call will not be answered. This option will be available as EAZ (Endgeraete Auswahl Ziffer) for 1TR6.

• Called Party Sub-Address (CDSA) - The digital call will

be answered when there is a match for the ISDN Data subaddress. The analog call will be answered as the A/B

Installation 33

Adapter 1 call when there is a match for the A/B Adapter 1 subaddress. Or it will be answered as A/B Adapter 2 call when there is a match for the A/B Adapter 2 subaddress. If A/B Adapter 1 or 2 subaddress is specified, then the analog call will not be answered. This option is only available for DSS1.

• Don’t care - all numbers accepted - All digital calls,

including global calls (without CDPN and CDSA in the call setup), to any CDPN (Called Party Number) will be answered. All analog calls will be routed to the A/B Adapter 1, A/B Adapter 2, or not answered. This depends on the setting of ‘Analog Call Routing’. All global analog calls will either accept or not answer them depending on the setting of ‘Global Analog Call’.

9. Analog Call Routing - All analog calls will be routed to the

A/B Adapter 1 if the setting is ‘A/B Adapter 1’. Or they will be routed to the A/B Adapter 2 if the setting is ‘A/B Adapter 2’. Or they will not be answered if the setting is ‘Ignore’.

10. Global Analog Call - All global analog calls will be answered

and routed to the A/B Adapter 1 or A/B Adapter 2 (the setting in the filed of ‘Analog call routing’) if the setting is ‘Accept’. Or they will not be answered if the setting is ‘Ignore’.

34 Installation

When you are finished, press ENTER at the message: ‘Press ENTER to Confirm ...’ to save your selections, or press ESC to cancel. When you press ENTER, the Prestige will use the information that you entered to initialize the ISDN link to the telephone company switch. It should be noted that whenever the switch type is changed, the ISDN initialization will take slightly longer. In addition, if you are using the U-interface, the system will also take slightly longer to initialize.

At this point, the Prestige will ask if you wish to test to check if your ISDN line has been successfully connected to your Prestige. If you select ‘Yes’, The Prestige will perform a loop-back test to

check the ISDN line. If the loop-back test fails, please note the error message that you receive and take the appropriate troubleshooting action.

Figure 3-10 ISDN Loop-back Test Screen

TCP/IP Ethernet Setup and DHCP

Menu 3 is used to enter Ethernet related information as seen below:

Figure 3-11 Menu 3 - Ethernet Setup

Installation 35

If you are setting up your network for the first time, please read Chapter 4 Configuring for Internet Access before proceeding. The chapter contains important information on how to assign IP addresses for your network.

1. Ethernet Interface - The Prestige supports two types of

Ethernet connections, the AUI (15-pin) or the connection for the 10BaseT network (looks like a bigger telephone plug). Determine which type you are using and select the appropriate option in this field.

2. Input and Output Filter Sets - Filter sets are used to block

certain packets to reduce traffic and to prevent a security breach. Filtering is a very involved subject, so leave these fields blank for the time being. After you have studied filtering in Chapter 8, come back and define the filter sets.

3. DHCP - This field determines what mode of DHCP (Dynamic

Host Configuration Protocol) support the Prestige should use. If it is set to None, DHCP will not be used. If it is set to Server, the Prestige will act as a DHCP server, capable of automatically assigning IP addresses to Windows 95, Windows NT, and other systems that support the DHCP client. When DHCP is used, the following four items need to be set.

36 Installation

Do not set this field to Server if there is already a DHCP server

on your network.

4. Client IP Pool Starting Address - DHCP can assign IP

addresses to hosts dynamically instead of requiring that each system have a fixed IP address. IP addresses are allocated from a block of addresses, usually assigned by your Internet provider. The Client IP Pool Starting Address gives the first address in the reserved block, which is also used as the LAN network address of the Prestige itself. This address will also serve as the default gateway for DHCP clients.

5. Size of Client IP Pool - Gives the size of the block of

addresses reserved for DHCP address assignment. The Prestige itself uses the first address in the block, and the remaining addresses in the pool are assigned to clients.

6. Primary DNS Server/Secondary DNS Server - These two

fields are used by DHCP clients (such as Windows 95 and Windows NT systems) for Domain Name Servers. Usually your Internet provider will provide one or more name service hosts.

7. IP Address - Enter the IP address of the Prestige in dotted

decimal notation (four 8-bit numbers, between 0 and 255, separated by periods), e.g., 192.68.135.5. Please note that every machine on the TCP/IP network must have a unique IP address.

8. IP Subnet Mask - An IP address consists of two parts, the

network ID and the host ID. The IP Subnet Mask is used to specify the network ID portion of the address, expressed in dotted decimal notation. The Prestige will automatically calculate this mask based on the IP address that you assign. Unless you have special need for subnetting, use the default subnet mask calculated by the Prestige.

9. RIP Direction - This parameter determines how the Prestige

handles RIP (Routing Information Protocol). If set to ‘Both’ (default), the Prestige will broadcast its routing table on the LAN, and incorporate RIP broadcasts by other routers into its routing table. If set to ‘In Only’, the Prestige will not broadcast its routing table on the LAN, if set to ‘Out Only’, the Prestige will broadcast its routing table but ignores any RIP broadcast packets that it receives. If set to ‘None’, the Prestige will not participate in any RIP exchange with other routers.

Usually, you should leave this parameter at its default of ‘Both’

and let RIP propagate the routing information automatically.

Installation 37

When you are finished, press ENTER at the message: ‘Press ENTER to Confirm...’ to save your selections, or press ESC at any time to cancel them.

38 Installation



Configuring for Internet Access

Menu 4 of the SMT allows you to configure Internet access on one screen. Before you configure the Prestige for Internet access, you need to collect the following information from your ISP (Internet Service Provider).

• IP address of the ISP’s gateway (optional).

• Telephone number(s) of your ISP.

• Login name.

• Password for ISP authentication.

For your Workstation:

• Domain Name Server (DNS).

Configuring for Internet Access 39

Figure 4-1 Internet Access

IP Addresses and the Internet

Conventionally, the Internet (with a capital I) refers the large-scale interconnected networks across the world that was originally developed by the US Department of Defense. The Internet uses exclusively the TCP/IP protocols. The term “internet” (lower case i), however, refers to any interconnected networks using any protocol. An internet can be as simple as two hosts on a LAN, or it can be as complex as the Internet itself.

Every machine on the Internet must have a unique address within that internet. If your networks are isolated from the Internet, e.g., only between your two branch offices, you can assign any IP addresses to the hosts without problems. However, the Internet Assigned Numbers Authority (IANA) has reserved the following three blocks of IP addresses specifically for private networks:

10.0.0.0 - 10.255.255.255

172.16.0.0 - 172.31.255.255

192.168.0.0 - 192.168.255.255

40 Configuring for Internet Access

For this reason, it is recommended that you choose your network number from the above list.

You can obtain your IP address from the IANA, from an ISP, or assigned from a private network. If you belong to a small organization and your Internet access is through an ISP, the ISP can provide you with the Internet addresses for your local networks. On the other hand, if you are part of a much larger organization, you should consult your network administrator for the appropriate IP addresses.

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Once you have determined the IP address range for your local network, you may want to use DHCP (Dynamic Host Configuration Protocol) to assign addresses to individual hosts on the network, as an alternative to manually configuring each host’s IP settings. See the TCP/IP Ethernet Setup and DHCP section on page 35 for more information about DHCP.

Internet Access Configuration

The following steps describe the set-up procedure to configure your Prestige for Internet access. The information you will need to provide will be indicated in bold type.

Configuring for Internet Access 41

Figure 4-2 Menu 4 - Internet Access Setup

1. From the Main Menu, enter ‘4’ to go to ‘Menu 4 - Internet Access Setup’ as seen above.

ISP’s Name -

Enter the name of your Internet Service Provider, e.g., myisp. This information is for identification purposes only.

ISP IP Addr -

Enter the IP Address of the remote gateway at

the ISP’s site. If you don’t have this data, just leave it blank.

Pri(mary) Phone #

and

Sec(ondary) Phone Number -

the Primary and the Secondary Phone number refer to the number that the Prestige will dial to connect to the ISP. The Prestige will always call your ISP using the Primary Phone number first. If the Primary Phone number is busy or does not answer, the Prestige will call the Secondary Phone number if available. Once connected, the Prestige will use the BACP (Bandwidth Allocation Control Protocol) to establish the second B-channel if PPP/MP is enabled, and the ISP also supports MP and BACP.

My Login Name -

Enter the login name given to you by your

ISP.

Both

42 Configuring for Internet Access

6. My Password - Enter the password associated with the login

name above. Please note that this login name/password pair is only for the Prestige to connect to the ISP’s gateway. When you use TCP/IP applications, e.g., FTP, to access the Internet from your workstation, you will need a separate login name and password for each server.

7. Single User Account - Please see the following section for a

more detailed discussion on the Single User Account feature. The default is ‘No’.

8. Telco Options: Transfer Rate - This field (which only applies

to outgoing calls) controls the rate at which the data is transferred between your Prestige and the Internet. There are four options for this field:

• 64K - The Prestige will place 64Kbps (bits per second)

digital data calls.

• 56K - (For the North America only) The Prestige will place

56Kbps digital data calls.

• DOVBS - (For the North America only) The Prestige will

place 56Kbps Data Over Voice Bearer Service (DOVBS) call. Some phone companies in North America charge less if calls are made using DOVBS.

9. Press ENTER at the message: ‘Press ENTER to Confirm ...’ to confirm your selections, or press ESC at any time to cancel your selections.

10. At this point, the SMT will ask if you wish to test the Internet connection. If you select ‘Yes’, the Prestige will call the ISP to test the Internet connection. If the test fails, please note the error message that you receive and take the appropriate troubleshooting steps.

Configuring for Internet Access 43

Single User Account

Typically, if there are multiple users on the LAN wanting to concurrently access the Internet, they will have to subscribe to multiple IP addresses or a Class C subnetwork from the ISP. In either case, these two approaches will cost more than a single user account.

The Single User Account (SUA) feature allows customers to have the same benefits as having a Class C address, but still only pay for one IP address, thus saving significantly on subscription fees. (Check with your ISP before you enable this feature).

This feature may also be used to connect to TCP/IP remote nodes other than Internet Service Providers. For example this feature can be used to simplify the allocation of IP addresses when connecting branch offices to the corporate network.

The IP address for the Single User Account can be either fixed or dynamically assigned by the ISP (or other remote node). In addition, you can also configure a server, e.g., a Web server, on your local network and make it accessible by outside users.

If you do not set a server IP address, SUA offers the additional benefit of firewall protection. This is because if no server is defined, all incoming inquiries will be filtered out by the Prestige even if you do have a server on your network. This can prevent intruders from probing your system.

The Prestige accomplishes this address sharing by translating the internal LAN IP addresses to a single address that is globally unique on the Internet. For more information on IP address translation, refer to RFC 1631,

(NAT)

In summary:

44 Configuring for Internet Access

The IP Network Address Translator

1. SUA is an ideal, cost-effective solution for small offices with less than 20 hosts using a LAN to concurrently access the Internet or other remote TCP/IP network.

2. SUA can provide one server address to be accessed by Remote Dial-in Users, thus controlling the incoming packets.

3. SUA can provide firewall protection if you do not configure a server IP address. All incoming inquiries will be filtered out by the Prestige. Therefore, servers on your network are protected.

4. UDP and TCP datagrams can be routed. In addition, ICMP echo can also be routed.

The figure below shows an example of a small office connected to the Internet via a Single User Account using the Prestige. Note that if you enable the Single User Account feature, your local IP address MUST be selected from the list of IP addresses for private networks as defined by the IANA.

Figure 4-3 A Single User Account Using the Prestige

Configuring for Internet Access 45

Configuration for Single User Account

The steps for configuring your Prestige for Single User Internet Access are identical to conventional Internet Access with the exception that you need to fill in three extra fields.

Follow steps 1-8 from the previous section, Internet Access Configuration.

1. Single User Account - Enter Yes to enable the Single User Account feature. Use the space bar to toggle between Yes and No.

2. Single User Account: IP Addr - If your ISP assigns you a dynamic IP address, enter 0.0.0.0 here. If your ISP assigns you a static IP address enter that IP address here.

3. Single User Account: Server IP Addr - If you want to make a single server, e.g., a Web server, accessible to outside users, enter that server’s IP address here.

Press ENTER at the message: Press ENTER to Confirm ... to

confirm your selections or press ESC at any time to cancel your selections.

At this point, the Prestige will ask if you wish to test the

Internet connection. If you select Yes, the Prestige will call the ISP to test the Internet connection. If the test fails, note the error message that you receive and take the appropriate troubleshooting steps.

Configuring Backup ISP Accounts

Sometimes it may be desirable to configure more than one ISP account for backup purposes. The Single User Account feature can be enabled for all of these accounts, making it convenient to switch Internet Service Providers in the event of a failure.

To configure a backup ISP,

46 Configuring for Internet Access

1. Configure your primary ISP using Menu 4, as described earlier in this chapter.

2. Enter Menu 11, then select the number of an unused remote node.

3. In Menu 11.1, choose a name for your backup ISP account, set the Active field to No, and enter your outgoing login name, password, and phone number(s). The Remote IP Address field should be set to 1.1.1.1.

4. In Menu 11.3, set the remote node’s subnet mask to 0.0.0.0, and set RIP to None.

5. Save the new configuration.

Once you have done this, if you need to change from your primary ISP to a backup ISP follow the steps below:

1. Enter Menu 11 and select your Primary ISP.

2. In Menu 11.1, set the Active field to No.

3. Enter Menu 11 again and select your backup ISP.

4. In Menu 11.1, set the Active field to Yes.

You will now be able to access the Internet through the backup ISP Remote Node.

Configuring for Internet Access 47

48 Configuring for Internet Access



Remote Node Configuration

A Remote Node represents both a remote gateway and the internet behind it, across an ISDN connection. A Remote Node is required for placing calls to or answering calls from a remote network. Note that when you use Menu 4 to configure the Internet, the Prestige will automatically add a Remote Node for you. Once a Remote Node is configured properly, traffic to the remote LAN will trigger the Prestige to make a call automatically (i.e., Dial On Demand). Similarly, calls from the remote LAN will be answered automatically and security will be checked.

In this chapter, we will discuss the parameters that are protocol independent. The protocol-dependent configuration will be covered in subsequent chapters. For TCP/IP, see Chapter 7.

From the Main Menu, enter ‘11’ to go to Menu 11 - Remote Node Setup. When in menu 11, enter the number of the Remote Nodes (1 to 4) that you wish to configure as shown below:

Remote Node Configuration 49

Figure 5-1 Menu 11 - Remote Node Profile

Enter the Remote Node number to edit and you will go to the next submenu: ‘11.1 - Remote Node Profile’ as shown below:

Figure 5-2 Menu 11.1 - Remote Node Profile

Rem Node Name -

name for the Remote Node, e.g., SJHQ. This field can support up to eight characters. This name must be unique from any other Remote Node name or Remote Dial-in User name.

Active -

When a Remote Node is deactivated, it has no effect on the

50 Remote Node Configuration

This is a required field. Enter a descriptive

Press the space bar to toggle between ‘Yes’ and ‘No’.

operation of the Prestige, even though it is still kept in the database, and can be activated in the future. Deactivated nodes are displayed with a - (minus sign) at the beginning of the name in Menu 11.

3. Call Direction - If this parameter is set to ‘Both’, the Prestige can both place and receive calls to/from this Remote Node. If set to ‘Incoming’, the Prestige will not place a call to this Remote Node. If set to ‘Outgoing’, the Prestige will drop any call from this Remote Node.

Several other fields in this menu depend on this parameter. For

example, in order to enable Call Back, the Call Direction must be ‘Both’.

4. Incoming: Rem Node Login Name - Enter the login name that this Remote Node will use when it calls into the Prestige. The login name in this field combined with the Rem Node Password will be used to authenticate the incoming calls from this node.

5. Incoming: Rem Node Password - Enter the password used when this Remote Node calls into the Prestige.

6. Incoming: Rem CLID - This field is active only if Call Direction is either ‘Both’ or ‘Incoming’. Otherwise, an ‘N/A’ appears in the field. This is the Calling Line ID (the telephone number of the calling party) of this Remote Node. If you enable the CLID Authen field in ‘Menu 13 - Default Dial In’, the Prestige will check this number against the CLID in the incoming call. If they do not match and the CLID Authen is ‘Required’, then the Prestige will reject the call.

7. Incoming: Call Back - This field will be valid only if Call Direction is ‘Both’. Otherwise, an ‘N/A’ appears in the field. This field determines whether or not you wish the Prestige to call back after receiving a call from this Remote Node. If this option is enabled, the Prestige will disconnect the initial call

Remote Node Configuration 51

from this node and call it back at the Outgoing Primary Phone Number (see below).

8. Outgoing: My Login Name - This is a required field if Call Direction is either ‘Both’ or ‘Out’. Enter the login name for the Prestige when it calls this Remote Node.

9. Outgoing: My Password - This is a required field if Call Direction is either ‘Both’ or ‘Out’. Enter the password for the Prestige when it calls this Remote Node.

10. Outgoing: Authen - This field sets the authentication protocol used for outgoing calls.

The Prestige supports two authentication protocols: PAP

(Password Authentication Protocol) and CHAP (Challenge Handshake Authentication Protocol).

• PAP sends the user name and password in plain text.

• CHAP scrambles the password before it is sent over the

wire.

Generally speaking, CHAP is more secure than PAP; however,

PAP is readily available on more platforms. The recommendation is to use CHAP whenever possible. Turning off the authentication is STRONGLY discouraged.

Options for this field are:

• CHAP/PAP - Prestige will try CHAP when CHAP is

requested by the Remote Node or PAP when PAP is requested by the Remote Node.

• CHAP - use CHAP only.

• PAP - use PAP only.

11. Outgoing: Pri(mary) Phone Sec(ondary) Phone Number Both the Primary Phone number and the Secondary Phone number refer to the number that the Prestige will dial to connect to the Remote Node. The Prestige will always call the

52 Remote Node Configuration

Remote Node using the Primary Phone number first. If the Primary Phone number is busy or does not answer, the Prestige will call the Secondary Phone number if available. Once connected, the Prestige will use the BACP (Bandwidth Allocation Control Protocol) to establish the second B-channel if Multilink PPP is enabled, and the Remote Node supports MP and BACP.

12. Route - This fields determines the protocols that the Prestige will route. The choices for this field are determined by the features enabled on your Prestige.

13. Edit PPP Options - To edit the PPP options for this Remote Node, move the cursor to this field, use the space bar to select ‘Yes’ and press ENTER. This will bring you to ‘Menu 11.2 Remote Node PPP Options’ For more information on configuring PPP options, please see the section ‘Editing PPP Options’.

14. IP Addr - This is a required field if Route is set to ‘IP’. Enter the IP address of this Remote Node.

15. Edit IP - To edit the parameters of the protocols, go to this field, select ‘Yes’ and press ENTER. This will bring you to ‘Menu 11.3 - Remote Node Network Layer Options. For more information on filling out this screen, please refer to the chapter on TCP/IP protocol.

16. Telco Options: Transfer Rate - This field (which only applies to outgoing calls) controls the rate at which the data is transferred between your Prestige and the Remote Node. There are four options for this field:

• 64K - The Prestige will place 64Kbps (bits per second)

digital data calls.

• 56K - (For North America only) The Prestige will place

56Kbps digital data calls.

Remote Node Configuration 53

• DOVBS - (For North America only) The Prestige will place

56Kbps Data Over Voice Bearer Service (DOVBS) call. Some phone companies in North America charge less if calls are made with DOVBS option.

17. Telco Options: Allocated Budget (min) - This field will set a ‘budget’ outgoing call time for the Remote Node. The default for this field is 0 for no budget control.

18. Telco Options: Period (hr) - This field will set the time interval to reset the above outgoing call budget control.

19. Session Option: Input Filter Sets, Output Filter Sets and Call Filter Sets - In these fields, select which filter set(s) you would like to implement to filter the incoming and outgoing traffic between this Remote Node and the Prestige. You can choose from 12 different filter sets. In addition, you can link up to 4 filter sets together for further customization (e.g., ‘1, 5, 9, 12’). Please note that spaces and ‘,’ are accepted in this field.

For more information on customizing your filter sets, please see

Chapter 8. The default is blank, i.e., no filters defined.

20. Session Option: Idle Timeout (sec) - This value specifies the number of idle seconds that elapses before the Remote Node is automatically disconnected. Idle seconds is the period of time where no data is passed between the Remote Node and your Prestige. Administrative packets such as RIP are not counted as data. The default is 300 seconds (5 minutes).

Once you have completed filling in ‘Menu 11.1 - Remote Node Profile’, press ENTER at the message: ‘Press ENTER to Confirm ...’ to confirm your selections, or press ESC at any time to cancel your selections.

54 Remote Node Configuration

Bandwidth on Demand

The Bandwidth on Demand (BOD) feature allows you to bundle both B channels in one logical connection. The second channel is added and subtracted dynamically according to traffic demand. The Prestige uses the Bandwidth Allocation Control Protocol (BACP) and the Multilink Protocol (MP) in implementing bandwidth on demand.

The configuration of bandwidth on demand focuses on the Base Transmission Rate (BTR) and the Max. Transmission Rate (MTR). The relationship between BTR and MTR are shown below:

BTR & MTR Setting No. of

channel(s) used

BTR = 64, MTR = 64 1 1 Off BTR = 64, MTR = 128 1 2 On BTR = 128, MTR = 128 2 2 Off

Max No. of channel(s) used

Bandwidth on demand

When bandwidth on demand is enabled, a second channel will be brought up if traffic on the initial channel is higher than the high Target Utility number for longer than the specified Add Persist value. Similarly, the second channel will be dropped if the traffic level falls below the low Target Utility number for longer than the Subtract Persist value.

The Target Utility specifies the line utilization range at which you want the Prestige to add or subtract bandwidth. The range is 30 to 64 kbps (kilobits per second). The parameters are separated by a ‘’. For example, ‘30-60’ means the add threshold is 60 kbps and subtract threshold is 30 kbps. The Prestige will perform bandwidth on demand only if it initiates the call. Addition and subtraction are based on the value set in the BOD Calculation field. If this field is set to ‘Transmit or Receive’, then traffic in either direction will be calculated to determine if a link should be added or dropped. ‘Transmit’ will only use outgoing traffic to make this

Remote Node Configuration 55

determination, and ‘Receive’ will only use incoming traffic to make this determination.

If, after making the call to bring up a second channel, the second channel does not succeed in joining the Multilink Protocol bundle (because the remote device does not recognize the second call as coming from the same device), the Prestige will hang up the second channel and continue with the first channel alone.

Editing PPP Options

Figure 5-3 Remote Node PPP Options

Encapsulation -

for the PPP or MP link. There are two options in this field.

•

Standard PPP

•

CISCO PPP -

Compression -

this field is Off.

Multiple Link Options: BOD Calculation

direction of the traffic you wish to calculate in order to determine when to add or subtract a link. The default for this field is Transmit or Receive.

56 Remote Node Configuration

Select CCP (Compression Control Protocol)

- Standard PPP options will be used. Cisco PPP options will be used.

Turn on the Stac Compression. The default for

- Select the

4. Multiple Link Options: Base Trans Rate - Select the base data transfer rate for this Remote Node. This parameter is in kilobits per second (Kbps). There are two options for this field:

• 64 - Only one channel will be used.

• 128 - Two channels will be used when a packet triggers a

call.

5. Multiple Link Options: Max Trans Rate - Enter the maximum data transfer rate allowed for this Remote Node. This parameter is in kilobits per second. There are two options for this field:

• 64 - At most one channel can be used.

• 128 - A maximum of two channels can be used.

6. Multiple Link Options: Target Utility - Enter the two thresholds separated by a ‘-’ for subtracting and adding the second channel. The default is 32-48.

7. Multiple Link Options: Add Persist - This parameter specifies the number of seconds there traffic is above the adding threshold before the Prestige will bring up the second channel. The default is 5 seconds.

8. Multiple Link Options: Subtract Persist - This parameter specifies the number of seconds where traffic is below the subtraction threshold before the Prestige drops the second channel. The default is 5 seconds.

Once you have completed ‘Menu 11.2 - Remote Node PPP Options’, press ENTER at the message: ‘Press ENTER to Confirm ...’ to confirm your selections, or press ESC to cancel your selections.

Remote Node Configuration 57

58 Remote Node Configuration



Dial-In Configuration

You can configure the Prestige to receive calls from Remote Dialin Users (e.g. telecommuters) and Remote Nodes. There are several differences between Remote Dial-in Users and Remote Nodes:

1. The Prestige can make calls to or answer calls from the Remote Node. But the Prestige will only answer calls from the Remote Dial-in User.

2. Each Remote Node can have its own set of parameters such as Bandwidth On Demand, Protocol, Security, etc.; while all Remote Dial-in Users share one common set, as defined in the Default Dial In Setup (Menu 13).

3. Generally, Remote Dial-in Users are individual users who dial in to the Prestige directly from their workstations, while Remote Nodes represent networks and are used for LAN-toLAN connections.

This chapter discusses how to setup Default Dial-in parameters for both Remote Node and Remote Dial-in User. The following sections give two examples of how the Prestige can be setup as a dial-in server for both.

Telecommuting

Telecommuting enables people to work at remote sites and yet still have access to resources in the business office. Typically, a telecommuter will uses a client workstation with TCP/IP or IPX and dial-out capabilities, e.g., a Windows 95 PC or a Macintosh and an ISDN Terminal Adapter (TA). For telecommuters to call in to your LAN, you need to configure a Dial-In User Profile for each

Dial-In Configuration 59

telecommuter. Additionally, you need to configure the Default Dial-In Setup to set the operational parameters for all dial-in users. You can configure up to eight Remote Dial-in Users for the Prestige.

An example of Remote Dial-in User application, telecommuting, is shown below:

Figure 6-1 Example of Remote User: Telecommuter

Dial-In Server Application

The Prestige can also be used as a dial-in server. This application allows the Prestige to provide services for workstations on a remote network. For the Prestige to be set up as a dial-in server, you need to configure the Default Dial-In Setup to set the operational parameters for incoming call. Additionally, you will have to create a Remote Node for the router on the remote network (see Chapter 5). An example of the Prestige being used as a dial-in server is shown below:

60 Dial-In Configuration

Figure 6-2 Example of a Dial-In Server Application

Default Dial-In Setup

This section covers the default dial-in parameters. The parameters in Menu 13 affect incoming calls from all Remote Dial-in Users and Remote Nodes before authentication is completed. Once authentication is completed, and if it matches a Remote Node, the Prestige will use parameters from that particular Remote Node.

Dial-In Configuration 61

Figure 6-3 Menu 13 - Default Dial-in Setup

From the Main Menu, enter ‘13’ to go to ‘Menu 13 - Default Dialin Setup’. This section will describe how to configure the protocolindependent fields in this menu. For the protocol-dependent fields, please refer to the appropriate chapters.

Telco Options: CLID Authen.

authentication parameter for all incoming calls. There are three options for this field:

•

PPP Options: Recv. Authen. -

authentication protocol used for incoming calls. User names and passwords are configured in the next section (Remote users/Dial-in Users Setup). Options for this field are:

•

62 Dial-In Configuration

- This field sets the CLID

- No CLID is required.

None Required Preferred

- Must provide CLID, or call is disconnected.

- If the CLID is available then CLID will be used to do authentication. If the CLID is not available the call will continue.

This field sets the

CHAP/PAP

- Prestige will try CHAP first, but PAP will be

used if CHAP is not available.

CHAP

- use CHAP only.

• None - no authentication required.

3. PPP Options: Mutual Authen. - Some vendors, e.g. Cisco,

implement a type of ‘mutual authentication’. That is, the node that initiates the call will request a user name and password from the far end that they are dialing to. If the Remote Node that is dialing in implements this type of authentication, set this field to ‘Yes’.

4. PAP Login - This field will only be enabled if the Mutual

Authen. field is set to ‘Yes’. Enter in the login name to be used to respond to the far end’s PAP authentication request. This field does not apply to CHAP authentication.

5. PAP Password - This field will only be enabled if the Mutual

Authen. field is set to ‘Yes’. Enter in the PAP password to be used to respond to the far end’s authentication request. This field does not apply to CHAP authentication.

6. Multiple Link Options: Max Trans Rate - Enter the

maximum data transfer rate between your Prestige and the Remote Dial-in User. The unit is in bits per second. There are two options for this field:

• 64 - At most, one B channel will be used.

• 128 - A maximum of two channels can be used.

When the Prestige calls back to the Remote Dial-in User the

maximum data transfer rate is always 64.

7. Callback Budget Management: Allocated Budget (min) -

This field will set a ‘budget’ callback time for all the Remote Dial-in Users. The default for this field is 0 for no budget control.

8. Callback Budget Management: Period (hr) - This field will

set the time interval to reset the above callback budget control.

9. Dial-In IP Address Supplied By: Dial-in User - If set to Yes,

it tells the Prestige to allow a remote host to specify its own IP

Dial-In Configuration 63

address. This is to prevent the remote host from using an invalid IP address and potentially disrupting the whole network. If set to No, the remote host must use the IP address assigned by the Prestige from the IP pool, configured below. The default is ‘Yes’.

10. Dial-In IP Address Supplied By: IP Pool - This field tells the

Prestige to provide the remote host with an IP address from the pool. This field is required if Dial-In IP Address Supplied By: Dial-in User is set to ‘No’. You can configure this field even if Dial-in User is set to ‘Yes’, in which case the Prestige will accept the IP address if the remote peer specifies one; otherwise, an IP address is assigned from the pool. The default is ‘No’.

11. IP Pool: IP Start Addr - This field is active only if you

selected ‘Yes’ in the Dial-In IP Address Supplied By: IP Pool field. The IP pool contains contiguous IP addresses and this field specifies the first one in the pool.

12. IP Count (1,2) - In this field, enter the number (1 or 2) of the

addresses in the IP Pool. For example, if the starting address is

192.168.135.5 and the count is 2, then the pool will have

192.68.135.5 and 192.68.135.6

13. Session Options: Input Filter Sets and Session Options: Output Filter Sets - In these fields, you need to select the filter set(s) to filter the incoming and outgoing traffic between your Prestige and the Remote Dial-in User. Please keep in mind that these filter set(s) will only apply to all Remote Dial-in Users but not the Remote Nodes.

You can choose from 12 different filter sets. In addition, you

can link up to 4 filter sets together for further customization (e.g., ‘1, 5, 9, 12’). Please note that spaces and ‘,’ are accepted in this field. For more information on customizing your filter

64 Dial-In Configuration

sets, please see Chapter 8 on Filter Configuration. The default is blank, i.e., no filters.

14. Session Options: Idle Timeout - This value is the number of idle seconds that elapses before the dial-in user is automatically disconnected. Idle Timeout is the period of time when there is no data traffic between the dial-in user or Remote Node and the Prestige. This field will only be used if the Recv. Authen is set to ‘None’ and the call is not mapped to any Remote Node or Remote Dial-in User or the Prestige calls back to the Remote Dial-in User.

Once you have completed filling in ‘Menu 13 - Default Dial-in Setup’, press ENTER at the message: ‘Press ENTER to Confirm ...’ to save your selections, or press ESC at any time to cancel your selections.

Dial-In Users Setup

The following steps describe the setup procedure for adding a Remote Dial-in User. From the Main Menu, enter ‘14’ to go to ‘14. Dial-in User Setup’ is shown below:

Figure 6-4 Menu 14 - Dial-in User Setup

Dial-In Configuration 65

Select one of eight users by number, this will bring you to Figure 62‘Menu 14.1 - Edit Dial-in User’.

Figure 6-5 Menu 14.1 - Edit Dial-in User

User Name

- This is a required field. This will be used as the login name for authentication. Choose a descriptive word for login, e.g., brentharper.

Active -

You can disallow dial-in access to this user by setting this field to Inactive. When set to inactive, the user record is still kept in the database for later activation. Deactivated users are displayed with a - (minus sign) at the beginning of the name in Menu 14.

Password -

Callback -

Enter the password for the Remote Dial-in User.

This field determines if the Prestige will allow call back to the Remote Dial-in User upon dial-in. If this option is enabled, the Prestige will be able to call back to the Remote Dial-in User if they request it. In such a case, the Prestige will disconnect the initial call from this user and dial back to the specified call back number (see below). The default is no callback.

66 Dial-In Configuration

5. Callback Phone # - If Callback is ‘Yes’, then this is a required

field. Otherwise, an ‘N/A’ will appear in the field. Enter the telephone number to which the Prestige will call back.

6. Callback Override - If Callback is ‘No’, an ‘N/A’ will appear

in the field. The callback override allows the Remote Dial-in User to specify the call back telephone number on call-by-call basis. This is useful for when the Prestige returns a call back to a mobile user at different numbers, e.g., a sales rep in a hotel. Please note that the default is ‘No’, i.e., the Prestige always calls back to the fixed callback number.

7. Rem CLID - If you have enabled the CLID Authen field in

Menu 13, then you need to specify the telephone number from which this Remote Dial-in User calls. The Prestige will check this number against the CLID in the incoming call. If they do not match and the CLID Authen is ‘Required’, then the Prestige will reject the call.

8. Idle Time-out - Enter the idle time (in seconds). This time-out

determines how long the dial-in user can be idle before the Prestige disconnects the call. Idle time is defined as the period of time where there is no data traffic between the dial-in user and the Prestige. The default is 300 seconds (5 minutes).

Once you have completed filling in ‘Menu 14.1 - Edit Dial-in User’ , press ENTER at the message: ‘Press ENTER to Confirm ...’ to save your selections, or press ESC at any time to cancel your selections.

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