ZyXEL Communications P630M User Manual

P630M
ADSL USB Modem
User’s Guide
February 2001
Prestige 630 ADSL USB Modem

Copyright

Copyright ©2001 by ZyXEL Communications Corporation
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or so ftware described herein. Neither does it convey any license under its patent rights nor the patents' rights of others. ZyXEL further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.
ii Copyright
Prestige 630 ADSL USB Modem

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal wor ki ng cond it i o ns.
NOTE
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty gives you specific legal rights, and you may also have other rights that vary from count ry to country.
Online Registration
Don’t forge t to register your ZyXEL product (fast , easy online registration at www.zyxel.com) for free future product updates and information.
ZyXEL Limited Warranty iii
Prestige 630 ADSL USB Modem

Information for Canadian Users

The Industry Canada label identifies certified equipment. This certification means that the equip ment meets certain telecommunications network protective operation and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
For their own protection, users should ensure that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should co ntact the appropriate electrical inspection authority, or electrician, as appropriate.
Note
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of Industry.
iv Information for Canadian Users
Prestige 630 ADSL USB Modem
Federal Communications Commission (FCC)
Interference Statement
This device complies with Part 15 of FCC rules. Operation is subj ect to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired
operations. This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Notice 1 Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment. Notice 2 Use of shielded RS-232 cables is required to ensure compliance with FCC Part 15, and it is the responsibility
of the user to provide and use shielded RS-232 cables.
Note
and Certifications
For more information about your modem’s Declaration of Conformity (DOC) please refer to
www.zyxel.com.
FCC v
Prestige 630 ADSL USB Modem

Customer Support

When contacting your Customer Support Representative, please have the following information ready:
Prestige model and serial number.Loopback Test information.Warranty Information.Date you received your Prestige.Brief description of the problem and the steps you took to solve it.
Method
Region
Worldwide
North
America
EMAIL – Support Telephone Web Site
EMAIL – Sales Fax FTP Site
support@zyxel.com.tw support@europe.zyxel.com
sales@zyxel.com.tw +886-3-578-2439 ftp.europe.zyxel.com support@zyxel.com +1-714-632-0882
sales@zyxel.com +1-714-632-0858 ftp.zyxel.com
+886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
www.zyxel.com
800-255-4101
Regular Mail
ZyXEL Communications
Corp., 6 Innovation Road II,
Science-Based Industrial
Park, HsinChu, Taiwan.
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
Scandinavia
Austria
Germany
support@zyxel.dk +45-3955-0700 www.zyxel.dk sales@zyxel.dk +45-3955-0707 ftp.zyxel.dk support@zyxel.at sales@zyxel.at
support@zyxel.de
sales@zyxel.de +49-2405-6909-99 ftp.europe.zyxel.com
0810-1-ZyXEL 0810-1-99935
+43-1-4948678
+49-2405-6909-0 0180-5213247
Tech Support hotline
0180-5099935
RMA/Repair hotline
www.zyxel.at ftp.zyxel.at
users with *.at domain only!
www.zyxel.de
Note: for Austrian
ZyXEL Communications A/S,
Columbusvej 5, 2860
Soeborg, Denmark.
ZyXEL Communications
Services GmbH.,
Thaliastrasse 125a/ 2/2/ 4,
A-1160 Vienna, Austria
ZyXEL Deutschland GmbH.,
Adenauerstr. 20/A4, D-5 214 6
Wuerselen, German y.
vi Customer Support
Prestige 630 ADSL USB Modem

Table of Contents

Copyright .......................................................................................................................................................ii
ZyXEL Limited Warranty............................................................................................................................ iii
Information for Canadian Users....................................................................................................................iv
Federal Communications Commission (FCC) Interference Statement..........................................................v
Customer Support .........................................................................................................................................vi
List of Tables ................................................................................................................................................ix
List of Figures...............................................................................................................................................ix
What is ADSL?..............................................................................................................................................x
What is USB?................................................................................................................................................xi
Device Drivers .............................................................................................................................................xii
Features.......................................................................................................................................................xiii
About This Manual .....................................................................................................................................xiv
Chapter 1 Software Setup and Modem Installation.................................................................................. 1-1
1.1 Software Installation ...................................................................................................................... 1-1
1.2 Software Setup............................................................................................................................... 1-2
1.3 Modem Installation ........................................................................................................................ 1-4
1.3.1 Rear Panel Connections ......................................................................................................... 1-4
1.3.2 Procedure ............................................................................................................................... 1-5
1.4 Front Panel LEDs ............................................................................................................ ............... 1-6
1.5 Front Panel LED Descriptions ....................................................................................................... 1-6
Chapter 2 DSL Modem Installer................................................................................................................ 2-1
2.1 Introduction.................................................................................................................................... 2-1
2.1.1 Procedure ............................................................................................................................... 2-1
2.2 Customize Your Communication Settings..................................................................................... 2-2
2.2.1 Procedure ............................................................................................................................... 2-2
Table of Contents vii
Prestige 630 ADSL USB Modem
2.3 Update Modem Software................................................................................................................2-2
2.3.1 Procedure................................................................................................................................2-2
2.4 Remove Software............................................................................................................................2-3
2.4.1 Procedure................................................................................................................................2-3
Chapter 3 Control Panel Application .........................................................................................................3-1
3.1 Procedure........................................................................................................................................3-1
Chapter 4 Modify TCP/IP Networking Options........................................................................................4-1
4.1 WAN USB Driver...........................................................................................................................4-1
4.1.1 Microsoft Windows 98.....................................................................................................4-1
4.1.2 Microsoft Windows 2000.................................................................................................4-3
4.1.3 Microsoft Windows Me....................................................................................................4-5
4.2 LAN USB Driver............................................................................................................................4-6
4.2.1 Microsoft Windows 98.....................................................................................................4-6
4.2.2 Microsoft Windows 2000.................................................................................................4-8
4.2.3 Microsoft Windows Me..................................................................................................4-10
Chapter 5 Troubleshooting..........................................................................................................................5-1
Glossary........................................................................................................................................................ A
Index...............................................................................................................................................................I
viii Table of Contents
Prestige 630 ADSL USB Modem

List of Tables

Table 1-1 Required Information..................................................................................................................... 1-1
Table 1-2 Front Panel LED Descriptions ....................................................................................................... 1-6
Table 5-1 Troubleshooting Table................................................................................................................... 5-1

List of Figures

Figure 1-1 Communications Settings Window.............................................................................................. 1-3
Figure 1-2 Setup Complete Window.............................................................................................................. 1-4
Figure 1-3 Back Panel Connections............................................................................................................... 1-5
Figure 1-4 Plug this cable end into your computer ........................................................................................ 1-5
Figure 1-5 Plug this cable end into your Prestige .......................................................................................... 1-5
Figure 1-6 Front Panel LEDs......................................................................................................................... 1-6
Figure 2-1 DSL Modem Installer Window.................................................................................................... 2-1
Figure 2-2 Select installation location Window............................................................................................. 2-3
Figure 2-3 Information Window...................................................................... Error! Book mark not defined.
Figure 3-1 ZyXEL ADSL Modem Window - Physical Link Tab.................................................................. 3-1
Figure 3-2 ZyXEL ADSL Modem Window - System Info Tab .................................................................... 3-2
Figure 3-3 ZyXEL ADSL Modem Window - Configuration Tab ................................................................. 3-2
Figure 4-1 ZyXEL ADSL Connection Window - Server Types Tab............................................................. 4-2
Figure 4-2 TCP/IP Settings Window ............................................................................................................. 4-2
Figure 4-3 ZyXEL ADSL WAN Connection Properties Window - Networking Tab................................... 4-3
Figure 4-4 ZyXEL ADSL WAN Connection Properties Window - Networking Tab................................... 4-4
Figure 4-5 Internet Protocol (TCP/IP) Properties Window............................................................................ 4-4
Figure 4-6 ZyXEL ADSL Connection - Networking Tab.............................................................................. 4-5
Figure 4-7 TCP/IP Settings Window ............................................................................................................. 4-6
Figure 4-8 Network Window - Configuration Tab ........................................................................................ 4-7
Figure 4-9 TCP/IP Properties Window - IP Address Tab.............................................................................. 4-7
Figure 4-10 TCP/IP Properties Window - Gateway Tab............................................................................... 4-8
Figure 4-11 Local Area Connection 2 Properties Window - General Tab..................................................... 4-9
Figure 4-12 Internet Protocol (TCP/IP) Properties Window - General Tab................................................. 4-10
Figure 4-13 Network Window - Configuration Tab .................................................................................... 4-11
Figure 4-14 TCP/IP Properties Window - IP Address Tab.......................................................................... 4-11
List of Tables & List of Figures ix
Prestige 630 ADSL USB Modem

What is ADSL?

Your Prestige 630 ADSL USB Modem
Congratulations on the purchase of your new modem! Your modem combines the super-fast speed of state­of-the-art ADSL (Asynchronous Digital Subscriber Line) technology with the ease of setup and operation facilitated by a Plug and Play USB (Universal Serial Bus) interface.
About AD S L
Asymmetric Digital Subscriber Line (ADSL) technology provides high-speed data access across regular phone lines (copper wires) by making use of previously unused frequency bandwidth above the voice band. By placing the ADSL signal above the frequency of voice signals, ADSL service is able to coexist on the same line with your telephone service. ADSL is asymmetric in the sense that it provides a higher downstream data rate transfer (receive) than in the upstream (transmit) transfer. Asymmetric operation is ideal for typical home and small office use where files and information are downloaded more frequently than uploaded.
Advantages of ADSL
1. ADSL transforms plain old telephone lines into a high-speed conduit for data, information,
entertainment and more while simultaneously allowing you to use your telephone - this provides enormous advantages at home and at work.
2. ADSL provides affordable high-speed remote access to the Internet, corporate networks and on-line
services over ordinary phone lines.
! Nearly 300 times faster than 24.4 Kbps modems. ! Over 100 times faster than 56 Kbps modems. ! 70 times faster than 128 Kbps ISDN.
3. ADSL enables the use of real-time, interactive multimedia and broadcast-quality video for services such
as collaborative computing, video conferencing, distance learning and video-on-demand.
4. ADSL provides a private (unlike cable telephone and modem services where the line is shared),
dedicated and secure channel of communications between you and your service provider.
5. Because your line is dedicated (not shared), transmission speeds are not affected by other users. With
cable modems, transmission speeds drop significantly as more users go on-line because the line is shared.
6. ADSL is "always on" (connected) - just like your telephone. This means that there is no time wasted
dialing up the service several times a day and waiting to be connected; ADSL is on standby, ready for use whenever you need it.
x What is ADSL?
Prestige 630 ADSL USB Modem

What is USB?

USB (Universal Serial Bus) is an external interface data communication standard for a peripheral bus that was developed by Intel and Microsoft. USB is commonly referred to as a Plug and Play - meaning that your computer will instantly recognize (auto-detect) your new device (your Prestige). Plug and Play means that you require no technical expertise to install your device, installation times are greatly reduced and that you simply plug your USB cable in and follow a limited set of easy-to-understand automatically generated instructions. Set-up and operation has never been easier.
Advantages of USB
1. Replaces the need for a plethora of connectors and ports on computers and provides an interface for
computer-telephony devices. Instead of having separate connections for keyboard, mouse, printer, modem, joystick, audio devices, CD-ROMs, digital cameras and other devices, USB provides a single port to connect all of the devices (via hub).
2. USB eliminates many of the problems associated with (physically) opening your computer to install
adapter cards, change dip switches and configure IRQs (Interrupt Requests).
3. USB defines the ports and the bus topology with data transfer rates up to 12 Mbps. A single cable up to
5 meters in length is used to daisy-chain devices to a single port. Up to 63 devices can be added to the port at any time without rebooting your computer (via hub).
4. USB supplies power to some devices - eliminating the need for power cords or batteries.
What is USB? xi
Prestige 630 ADSL USB Modem

Device Drivers

Two types of device drivers are provided for your new modem: WAN (Wide Area Network) and LAN (Local Area Network). The proper choice of driver depends on the combination of operating system and protocol.
1. WAN (RFC 2364) Driver - this driver causes the modem to resemble a dial-up modem. Call
establishment takes place through Dial-Up Networking. This driver supports RFC 2364 with PVC (Permanent V irtual Circ uit) connections.
2. LAN (RFC 1483) Driver - this driver makes the modem appear as a LAN or Ethernet device.
Connection establishment is automatic. This driver supports RFC 1483 with PVC connections.
Device Driver Choices: Summation
DRIVER TYPE PROTOCOL OPERATING SYSTEMS SUPPORTED
LAN RFC 1483 WAN RFC 2364
Windows 98 SE (Second Edition), Windows Me (Millennium) and Windows 2000.
1
1
MAC and Linux operating systems to be supported in later versions.
xii Device Drivers
Prestige 630 ADSL USB Modem

Features

The ZyXEL USB ADSL Modem provides the following features:
Compliant with Universal Serial Bus Specification Revision 1.1
USB bus-powered; an external power supply is not required
Supports the Microsoft NDIS 4.0 WAN and NDIS 4.0 LAN Miniport device drivers
Compatible with all T1.413, G.DMT and G.Lite compliant CO DSLAM equipment
Software upgradeable
Includes a Microsoft Windows control panel monitoring program for configuring the adapter and
checking the status of the connection
Provides an RJ-11 connector for connection to the telephone line
Supports DSL downstream data rates up to 8 Mbps (142 times faster than a standard 56K modem)
Supports DSL upstream data rates up to 1024 Kbps
Features xiii
Prestige 630 ADSL USB Modem

About This Manual

A practical and comprehensive tool, this manual provides information about modem installation and operation. Ensure optimal comprehension by familiarizing yourself with the Syntax Conventions listed next.
Syntax Conventions
“Type” means for you to type one or more characters and press the carriage return. “Select” or
“Choose” means for you to select one from the predefined choices.
Window and command choices are in Bold Times font. The Prestige 630M may be referred to as the Prestige, the P630 or the ZyXEL ADSL USB Modem in this
manual.
xiv About This Manual
Prestige 630 ADSL USB Modem
Chapter 1

Software Setup and Modem Installation

This chapter guides you through the process of installing and configuring your software and
hooking up your modem.
Your modem supports WAN and LAN software drivers. See the previous section on Device Drivers to find out what drivers you should use with your Wind o ws OS (Operating System). Follow the instructions that your computer OS provides.
1.1 Software Installation
The following information may be required for software installation. Contact your DSL service pro vider before proceeding with software installation and fill in the table below.
Table 1-1 Required Information
Information you may need before beginning software installation: Fill in the blanks
Type of Driver you need to install.
WAN and LAN software drivers are supported.
IP Address Settings
Dynamic assignment (no information required) OR Static assignment (you need the following information):
IP Address
Subnet Mask (for bridged ethernet applications only)
Default Gateway (for bridged ethernet applications only)
Software Setup and Modem Installat io n 1-1
Prestige 630 ADSL USB Modem
Information you may need before beginning software installation: Fill in the blanks
Name Server Information
Dynamic assignment (no information required) OR Static assignment (you need the following information):
Primary DNS Address
Secondary DNS Address
Primary WINS Address
Secondary WINS Address
The Virtual Path Identifier number identifies virtual paths between users or between users and networks.
Virtual Path ID (VPI)
The Virtual Channel Identifier number identifies virtual channels between users or between users and networks.
Virtual Circuit ID (VCI)
Encapsulation is the method of packaging information into packets. Choices are RFC 1483 and RFC 2364.
Encapsulation type
The Modulation Type selected dictates what ADSL mode the Prestige will operate under. Choose from T1.413, G.DMT, G.Lite or Multimode. Multimode Modulation supports T1.413 or G.DMT protocol.
Modulation type
User Name (for PPP applications only)
Password (for PPP applications only)
1.2 Software Setup
Before starting the software setup process, close all of your computer windows and applications. Procedure for Software Setup Step 1. Insert the installation CD into your CD-ROM drive and double-click t he Setup icon to start the
installation procedure.
Step 2. The Welcome window provides an opportunity to quit the setup process to exit all Windows
programs before continuing. When all Windows programs are closed, click Next >.
1-2 Software Setup and Modem Installat io n
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