ZyXEL Communications MAX206M2 User Manual
XOHM Modem User Guide
MAX-206m2 by ZyXEL
© 2008 Sprint. XOHM and the XOHM logo are trademarks of Sprint.
ZyXEL is a registered trademark of ZyXEL Communications Co.
2/29/08
Table of Contents
Welcome to XOHM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Section 1: Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1A. Your XOHM Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Modem requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Get to know your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
WiMAX overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Device connectors (back of device) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Modem LED display (front panel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Positioning your modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1B. Install Your XOHM Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Set up the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connect to your router or network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1C. Telephone (VoIP) Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Section 2: Your XOHM Modem Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2A. Modem Advanced Settings Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Access the advanced settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Advanced settings menu options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Home area icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the settings menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2B. Advanced Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Display the Advanced menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Trigger Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
2C. Voice Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2D. Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Display the Tools menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
My Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Trusted CAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Password Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Section 3: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3A. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Section 4: User Information and Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . 39
4A. Important User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Transmitter Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Receiver Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
ZyXEL warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Welcome to XOHM
XOHM is a wireless Internet service that lets you get online at broadband speed. The
XOHM WiMAX network connects you to the people you need, the entertainment you
love and the information you can’t live without. You’ll connect to the Internet using your
choice of computer without long-term contracts or complications.
Getting started with XOHM is simple: just connect your
ZyXEL (XOHM Modem) to your computer and activate your XOHM membership, and
you’ve got broadband.
This guide covers all the information required to set up, install, and configure your
XOHM Modem.
䢇 Get Started
䢇 Your XOHM Modem Settings
䢇 Troubleshooting
䢇 User Information and Warranty
For more information about XOHM WiMAX, visit www.xohm.com.
XOHM Modem MAX-206m2 by
Welcome to XOHM i
ii
Section 1
Get Started
Section 1A
Your XOHM Modem
This section outlines the basic layout of your modem and connections.
What’s in the box
XOHM Modem MAX-206m2 by ZyXEL
Power adapter
Ethernet cable
Get Started Guide
User Guide
Before setting up your XOHM Modem, make sure you have all the items listed
above. If any items are missing, contact your XOHM retailer or call
877-333-XOHM (877-333-9646).
Modem requirements
Credit card for activation
32MB RAM minimum (64MB recommended)
20MB available hard disk space
One available 10/100Mbps Ethernet port
Compatible with web browsers Internet Explorer 6 and higher, Firefox 1.5 and higher,
and Safari 2.0. Other browser engines may also be sufficient.
XOHM Care at
2 Your XOHM Modem
Get to know your device
Your XOHM Modem lets you connect to the XOHM WiMAX network to provide fast
and easy wireless connectivity to the Internet in your home or office.
WiMAX overview
WiMAX
Tower
XOHM Modem
MAX-206m2 by ZyXEL
Internet
Computer or
Home Network
Telephones
Your XOHM Modem
Your XOHM Modem 3
Device connectors (back of device)
Reset
Button
Power
Adapter
1. Power jack (black): Connects the power adapter to power the modem.
2. Reset button (red): Resets the unit back to factory defaults (use ONLY as a last
resort).
3. Antenna connectors (gold): Connect a remote antenna (available separately) to extend
a signal from a strong area (such as near a window) to a weaker area where it may
be more convenient to place the modem.
4. Phone ports 1 / 2 (gray): Connect telephones to the modem. [Future service.]
5. Ethernet ports 1/2 (yellow): Connects the modem to computers and/or a Wi-Fi router.
4 Your XOHM Modem
Remote
Antenna
[optional]
Telephones
[future service]
Computer/
Wi-Fi Router
Modem LED display (front panel)
Your XOHM Modem
WiMAX
Signal
Strength
Indicator
Phone 1 & 2 LAN 1 & 2 Power
1. WiMAX LEDs: The leftmost LED indicates WiMAX connectivity. A blinking LED
indicates that the unit is ranging, while a solid LED indicates that a connection has
been established and that the modem is ready to transmit and receive. The three
LEDs to the right indicate the signal strength of the reception (1-3). These LEDs
will be green when illuminated.
Signal Strength LEDs: The number of signal strength LEDs illuminated reflects the strength
Note
of the WiMAX signal being received by the XOHM Modem; however, the strength of signal
does not affect the speed of your connection. As long as there is sufficient signal strength to
make a connecton, you may achieve maximum connection speed.
2. Phone 1 / Phone 2 LEDs: Illuminates when the VoIP “line” is in use. If no voice
accounts are configured, the LED will be off. If a voice account is configured and
registered, the LED will be green. When the connected phone is off-hook, the LED
will blink. When there is new voicemail on the account, the LED will be amber
(optional).
[Future service.]
3. LAN 1 / LAN 2 LEDs: Illuminates when the modem is connected to the computers or
other networking devices. This LED will be green, and will flash as data is sent
through the connection.
Your XOHM Modem 5
Power LED: Indicates if the unit has power and is operating correctly. A blinking LED
4.
indicates the unit is loading the firmware and configuration, while a solid LED
indicates the unit is ready for operation. This LED will be green.
Positioning your modem
Your XOHM Modem has a convenient, contemporary design that allows for simple
setup. Some things to keep in mind when setting up your modem:
Only use your XOHM Modem indoors. Avoid
moisture or extreme temperatures.
For improved reception, place the modem near a
closed window.
Position the modem within easy access of a
reliable power supply.
Make sure the modem is near enough to your
computer to easily connect the modem to the
computer using the supplied Ethernet cable.
The unit’s omnidirectional antennas are built into
the sides (“handles”) of the modem case. Make
sure to provide ample space around the device to
ensure maximum WiMAX signals.
Make sure the modem is near enough to your
computer to easily connect the modem to the
computer using the supplied Ethernet cable.
Where possible, keep your modem at least one foot away from other electronic
devices, such as Wi-Fi routers and cordless phones, to avoid potential signal
interference.
6dBi Omnidirectional Antennas
6 Your XOHM Modem
Accessories
Go to www.xohm.com to find accessories for your device, such as remote antennas and
battery packs.
If you wish to place the XOHM Modem in a location where it does not receive an adequate signal,
Tip
we recommend that you purchase the optional remote antenna to extend the signal from a
stronger area (such as near a window).
Your XOHM Modem
Your XOHM Modem 7
Section 1B
Install Your XOHM Modem
Set up the modem
1. Find a place fo r your XOHM Mo de m. See “Pos it io ning your m od em” on page6 fo r
details and suggestions.
2. Disconnect any existing LAN (Ethernet) connections or routers from the computer
you are going to be using for your XOHM Modem. (Don’t worry: We’ll get you
hooked up to your router when we’re finished.)
3. Plug in the modem and connect it to your computer.
䡲 Insert the round end of the power adapter into the modem’s power port and plug
the other end into a power source. (The Power LED should illuminate.)
䡲 Insert one end of the supplied Ethernet cable to your computer and the other
end into the yellow
LAN 1 port. (The LAN 1 LED should illuminate.)
8 Install Your XOHM Modem
4. Check the modem’s indicator lights to confirm your WiMAX signal. It may take a
few moments for the signal to find your modem.
䡲 If the WiMAX Signal indicator is solid green, the modem is receiving a WiMAX
signal. Proceed to step 5.
䡲 If the WiMAX Signal indicator is blinking, try moving the modem to a different
location (nearer a window or away from other electronics). Wait several seconds at
each location to see if you’re getting a signal.
䡲 If you cannot acquire a WiMAX signal, call XOHM Care at 877-333-XOHM (9646).
WiMAX
Signal
LAN 1 Power
5. Launch your web browser.
䡲 The XOHM website will be displayed.
䡲 Follow the onscreen instructions to set up your XOHM membership and submit
your order.
6. Wait for activation and provisioning to complete. (It may take up to 20 minutes.)
䡲 During provisioning, make sure not to disconnect your modem, as doing so will
interrupt the process.
䡲 Your XOHM Modem will automatically power cycle (turn off and back on) during
provisioning. When the
WiMAX Signal indicator returns to solid green, your modem
is active and ready to use.
7. To confirm your modem’s status, navigate to your favorite website. If you are able
to access only the XOHM site and no other website, provisioning may not be
complete. Wait a few minutes and try again.
Install Your XOHM Modem 9
Install Your XOHM Modem
Connect to your router or network
Once you have set up your XOHM Modem and confirmed your web connection, you
can set up your router or network as needed.
1. Consult your router’s documentation for setup details.
2. Disconnect the Ethernet cable from your computer and connect it to the router’s
Internet port. (It will go directly from the XOHM Modem’s LAN 1 port to the router.)
Be su re t o keep a minimum dis tance of 1 foot b etw een the XOHM Mod em a nd y our Wi-Fi
Note
router to avoid signal interference.
3. Connect an Ethernet cable from the router to your computer.
4. Make sure the modem’s LAN 1 indicator is illuminated and test connectivity by
launching the web browser. If you are having difficulties, double-check your
router’s settings.
For added security, you may wish to change your modem password after setting up your
Tip
router. See “Access the advanced settings menu” on page14 for more information.
10 Install Your XOHM Modem
Loading...