ZyXEL Communications MAX200M1 User Manual

MAX-200M1 Series

IEEE 802.16e Simple Indoor CPE

User’s Guide

Version 3.60

04/2007

Edition 1

ZyXEL MAX-200M1 Series User’s Guide

Copyright

Copyright © 2007 by ZyXEL Communications Corporation.

The contents of this publication may not be reproduced in any part or as a whole, transcribed,
stored in a retrieval system, translated into any language, or transmitted in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of ZyXEL Communications Corporation.

Published by ZyXEL Communications Corporation. All rights reserved.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or
software described herein. Neither does it convey any license under its patent rights nor the
patent rights of others. ZyXEL further reserves the right to make changes in any products
described herein without notice. This publication is subject to change without notice.

Trademarks

ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL
Communications, Inc. Other trademarks mentioned in this publication are used for
identification purposes only and may be properties of their respective owners.

Copyright 3

ZyXEL MAX-200M1 Series User’s Guide

Federal Communications Commission (FCC) Interference Statement

The device complies with Part 15 of FCC rules. Operation is subject to the following two
conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may cause
undesired operations.

This device has been tested and found to comply with the limits for a Class B digital device
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This device generates,
uses, and can radiate radio frequency energy, and if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.

Certifications

If this device does cause harmful interference to radio/television reception, which can be
determined by turning the device off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

1 Reorient or relocate the receiving antenna.

2 Increase the separation between the equipment and the receiver.

3 Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

4 Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

• The device complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment, under 47 CFR 2.1093 paragraph (d)(2). End users must follow the specific
operating instructions for satisfying RF exposure compliance. To maintain compliance
with FCC RF exposure compliance requirements, please follow operation instruction as
documented in this manual.

• This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.

• To comply with FCC RF exposure compliance requirements, a separation distance of at
least 20 cm must be maintained between the antenna of this device and all persons.

注意 !

依據 低功率電波輻射性電機管理辦法

第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用

者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。

4 Certifications

ZyXEL MAX-200M1 Series User’s Guide

第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現

有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。

前項合法通信，指依電信規定作業之無線電信。低功率射頻電機須忍
受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

本機限在不干擾合法電臺與不受被干擾保障條件下於室內使用。
減少電磁波影響，請妥適使用。

Notices

Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.

Viewing Certifications

1 Go to http://www.zyxel.com.

2 Select your product from the drop-down list box on the ZyXEL home page to go to that

product's page.

3 Select the certification you wish to view from this page.

Certifications 5

ZyXEL MAX-200M1 Series User’s Guide

For your safety, be sure to read and follow all warning notices and instructions.

• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.

• Do NOT expose your device to dampness, dust or corrosive liquids.

• Do NOT store things on the device.

• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk
of electric shock from lightning.

• Connect ONLY suitable accessories to the device.

• ONLY qualified service personnel should service or disassemble this device.

• Make sure to connect the cables to the correct ports.

• Place connecting cables carefully so that no one will step on them or stumble over them.

• Always disconnect all cables from this device before servicing or disassembling.

• Use ONLY an appropriate power adaptor or cord for your device.

• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in
North America or 230V AC in Europe).

• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the
product where anyone can walk on the power adaptor or cord.

• Do NOT use the device if the power adaptor or cord is damaged as it might cause
electrocution.

• If the power adaptor or cord is damaged, remove it from the power outlet.

• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a
new one.

• Do not use the device outside, and make sure all the connections are indoors. There is a
remote risk of electric shock from lightning.

• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.

• Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.

• Antenna Warning! This device meets ETSI and FCC certification requirements when
using the included antenna(s). Only use the included antenna(s).

Safety Warnings

6 Safety Warnings

This product is recyclable. Dispose of it properly.

ZyXEL MAX-200M1 Series User’s Guide

Safety Warnings 7

ZyXEL MAX-200M1 Series User’s Guide

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects
in materials or workmanship for a period of up to two years from the date of purchase. During
the warranty period, and upon proof of purchase, should the product have indications of failure
due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the
defective products or components without charge for either parts or labor, and to whatever
extent it shall deem necessary to restore the product or components to proper operating
condition. Any replacement will consist of a new or re-manufactured functionally equivalent
product of equal or higher value, and will be solely at the discretion of ZyXEL. This warranty
shall not apply if the product has been modified, misused, tampered with, damaged by an act
of God, or subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the
purchaser. This warranty is in lieu of all other warranties, express or implied, including any
implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in
no event be held liable for indirect or consequential damages of any kind to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center for your Return
Material Authorization number (RMA). Products must be returned Postage Prepaid. It is
recommended that the unit be insured when shipped. Any returned products without proof of
purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of
ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products
will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty
gives you specific legal rights, and you may also have other rights that vary from country to
country.

Registration

Register your product online to receive e-mail notices of firmware upgrades and information
at www.zyxel.com for global products, or at www.us.zyxel.com for North American products.

8 ZyXEL Limited Warranty

ZyXEL MAX-200M1 Series User’s Guide

Customer Support

Please have the following information ready when you contact customer support.

• Product model and serial number.

• Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

METHOD

LOCATION

CORPORATE
HEADQUARTERS
(WORLDWIDE)

COSTA RICA

CZECH REPUBLIC

DENMARK

FINLAND

FRANCE

GERMANY

HUNGARY

KAZAKHSTAN

NORTH AMERICA

SUPPORT E-MAIL TELEPHONE WEB SITE

SALES E-MAIL FAX FTP SITE

[e-mail] [phone] www.zyxel.com

www.europe.zyxel.com

[e-mail] [phone] ftp.zyxel.com

ftp.europe.zyxel.com

[e-mail] [phone] www.zyxel.co.cr ZyXEL Costa Rica

[e-mail] [phone] ftp.zyxel.co.cr

[e-mail] [phone] www.zyxel.cz ZyXEL Communications

[e-mail] [phone]

[e-mail] [phone] www.zyxel.dk ZyXEL Communications A/S

[e-mail] [phone]

[e-mail] [phone] www.zyxel.fi ZyXEL Communications Oy

[e-mail] [phone]

[e-mail] [phone] www.zyxel.fr ZyXEL France

[phone]

[e-mail] [phone] www.zyxel.de ZyXEL Deutschland GmbH.

[e-mail] [phone]

[e-mail] [phone] www.zyxel.hu ZyXEL Hungary

[e-mail] [phone]

http://zyxel.kz/support [phone] www.zyxel.kz ZyXEL Kazakhstan

[e-mail] [phone]

[e-mail] 1-800-255-4101

[phone]

[e-mail] [phone] ftp.us.zyxel.com

www.us.zyxel.com ZyXEL Communications Inc.

REGULAR MAIL

ZyXEL Communications Corp.
6 Innovation Road II

Science Park
Hsinchu 300
Ta iw a n

Plaza Roble Escazú
Etapa El Patio, Tercer Piso
San José, Costa Rica

Czech s.r.o.
Modranská 621
143 01 Praha 4 - Modrany
Ceská Republika

Columbusvej
2860 Soeborg
Denmark

Malminkaari 10
00700 Helsinki
Finland

1 rue des Vergers
Bat. 1 / C
69760 Limonest
France

Adenauerstr. 20/A2 D-52146
Wuerselen
Germany

48, Zoldlomb Str.
H-1025, Budapest
Hungary

43, Dostyk ave.,Office 414
Dostyk Business Centre
050010, Almaty
Republic of Kazakhstan

1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.

Customer Support 9

ZyXEL MAX-200M1 Series User’s Guide

METHOD

LOCATION

NORWAY

POLAND

RUSSIA

SPAIN

SWEDEN

UKRAINE

UNITED KINGDOM

SUPPORT E-MAIL TELEPHONE WEB SITE

SALES E-MAIL FAX FTP SITE

[e-mail] [phone] www.zyxel.no ZyXEL Communications A/S

[e-mail] [phone]

[e-mail] [phone] www.pl.zyxel.com ZyXEL Communications

[phone]

http://zyxel.ru/support [phone] www.zyxel.ru ZyXEL Russia

[e-mail] [phone]

[e-mail] [phone] www.zyxel.es ZyXEL Communications

[e-mail] [phone]

[e-mail] [phone] www.zyxel.se ZyXEL Communications A/S

[e-mail] [phone]

[e-mail] [phone] www.ua.zyxel.com ZyXEL Ukraine

[e-mail] [phone]

[e-mail] [phone]

08707 555779 (UK only)

[e-mail] [phone] ftp.zyxel.co.uk

www.zyxel.co.uk ZyXEL Communications UK

REGULAR MAIL

Nils Hansens vei 13
0667 Oslo
Norway

ul. Okrzei 1A
03-715 Warszawa
Poland

Ostrovityanova 37a Str.
Moscow, 117279
Russia

Arte, 21 5ª planta
28033 Madrid
Spain

Sjöporten 4, 41764 Göteborg
Sweden

13, Pimonenko Str.
Kiev, 04050
Ukraine

Ltd.,11 The Courtyard,
Eastern Road, Bracknell,
Berkshire, RG12 2XB,
United Kingdom (UK)

+” is the (prefix) number you enter to make an international telephone call.

10 Customer Support

ZyXEL MAX-200M1 Series User’s Guide

Table of Contents

Copyright ..................................................................................................................3

Certifications ............................................................................................................4

Safety Warnings ....................................................................................................... 6

ZyXEL Limited Warranty.......................................................................................... 8

Customer Support.................................................................................................... 9

Table of Contents ................................................................................................... 11

List of Figures ........................................................................................................ 19

List of Tables .......................................................................................................... 23

Preface ....................................................................................................................27

Chapter 1

Getting Started ....................................................................................................... 29

1.1 About Your ZyXEL Device ................................................................................29

1.1.1 Wireless Internet Access ..........................................................................29

1.1.2 Make Calls via Internet Telephony Service Provider ................................30

1.2 ZyXEL Device Hardware ....................................................................................31

1.2.1 LEDs .........................................................................................................31

1.2.2 Antenna ....................................................................................................32

Chapter 2

Introducing the Web Configurator........................................................................ 33

2.1 Web Configurator Overview ...............................................................................33

2.1.1 Accessing the Web Configurator ..............................................................33

2.1.2 The RESET Button ...................................................................................35

2.1.2.1 Using The Reset Button ..................................................................35

2.2 Web Configurator Main Screen ..........................................................................36

2.2.1 Title Bar ....................................................................................................36

2.2.2 Navigation Panel .......................................................................................37

2.2.3 Main Window ............................................................................................39

2.2.4 Status Bar .................................................................................................39

Table of Contents 11

ZyXEL MAX-200M1 Series User’s Guide

Chapter 3

Tutorial .................................................................................................................... 41

3.1 Connect to the Internet .......................................................................................41

3.1.1 Configure Internet Access Settings ..........................................................41

3.1.2 Configure WiMAX Settings .......................................................................42

3.2 Make a Telephone Call Over the Internet ...........................................................43

3.2.1 Configure Your SIP Account .....................................................................44

3.2.2 Configure a Phone ....................................................................................45

3.2.3 Set Up Speed Dialing and Make a Call .....................................................46

Chapter 4

Internet Setup Wizard ............................................................................................ 49

4.1 Wizard Setup Overview ......................................................................................49

4.2 Internet Connection Wizard Setup .....................................................................49

Chapter 5

VoIP Wizard............................................................................................................. 55

5.1 Introduction ........................................................................................................55

5.2 VOIP Wizard Setup ............................................................................................55

Chapter 6

Status Screens ....................................................................................................... 59

6.1 Status Screen .....................................................................................................59

6.2 Site Information ..................................................................................................63

6.3 Profile .................................................................................................................64

6.4 Any IP Table Window .........................................................................................65

6.5 Packet Statistics .................................................................................................66

6.6 DHCP Table Screen ...........................................................................................67

6.7 VoIP Statistics Window .......................................................................................68

Chapter 7

WAN Setup.............................................................................................................. 71

7.1 WAN Overview ..................................................................................................71

7.2 WiMAX ...............................................................................................................71

7.2.1 Authentication ...........................................................................................72

7.3 Internet Access Setup .......................................................................................72

7.4 Frequency Settings ............................................................................................74

7.4.1 Frequency Ranges ...................................................................................75

7.4.2 Configuring Frequency Settings ...............................................................75

7.4.2.1 Using the WiMAX Frequency Screen: Example ..............................77

7.5 Configuring Advanced WAN Settings .................................................................78

7.6 Configuring Traffic Redirect Settings ..................................................................80

12 Table of Contents

ZyXEL MAX-200M1 Series User’s Guide

Chapter 8

LAN..........................................................................................................................83

8.1 LAN Overview ....................................................................................................83

8.1.1 IP Address and Subnet Mask ...................................................................83

8.1.2 DHCP Setup .............................................................................................84

8.1.3 LAN TCP/IP ..............................................................................................84

8.1.4 DNS Server Address ................................................................................84

8.1.5 RIP Setup .................................................................................................85

8.1.6 Multicast ....................................................................................................85

8.1.7 Any IP .......................................................................................................86

8.2 LAN Screens ......................................................................................................88

8.2.1 LAN IP Screen ..........................................................................................88

8.2.2 LAN DHCP Setup Screen .........................................................................88

8.2.3 LAN Static DHCP Screen .........................................................................89

8.2.4 LAN Client List Screen ..............................................................................90

8.2.5 LAN IP Alias Screen .................................................................................91

8.2.6 LAN Advanced Screen .............................................................................93

Chapter 9

NAT ..........................................................................................................................97

9.1 NAT Overview ....................................................................................................97

9.1.1 Port Forwarding: Services and Port Numbers ..........................................97

9.1.2 Trigger Port Forwarding ............................................................................98

9.1.2.1 Trigger Port Forwarding Example ...................................................98

9.1.2.2 Two Points To Remember About Trigger Ports ...............................99

9.1.3 SIP ALG ....................................................................................................99

9.2 NAT Screens ......................................................................................................99

9.2.1 NAT General Screen .................................................................................99

9.2.2 NAT Port Forwarding Screen ..................................................................100

9.2.3 NAT Port Forwarding Edit Screen ...........................................................102

9.2.4 NAT Trigger Port Screen .........................................................................102

9.2.5 NAT ALG Screen ....................................................................................104

Chapter 10

SIP ......................................................................................................................... 105

10.1 SIP Overview .................................................................................................105

10.1.1 Introduction to VoIP ..............................................................................105

10.1.2 Introduction to SIP ................................................................................105

10.1.3 SIP Identities .........................................................................................105

10.1.3.1 SIP Number .................................................................................105

10.1.3.2 SIP Service Domain ....................................................................106

10.1.4 SIP Call Progression .............................................................................106

10.1.5 SIP Client Server ..................................................................................106

Table of Contents 13

ZyXEL MAX-200M1 Series User’s Guide

10.1.5.1 SIP User Agent ...........................................................................107

10.1.5.2 SIP Proxy Server .........................................................................107

10.1.5.3 SIP Redirect Server ....................................................................108

10.1.5.4 SIP Register Server ....................................................................108

10.1.6 RTP .......................................................................................................108

10.1.7 NAT and SIP .........................................................................................109

10.1.7.1 SIP ALG ......................................................................................109

10.1.7.2 Use NAT ......................................................................................109

10.1.7.3 STUN ..........................................................................................109

10.1.7.4 Outbound Proxy ..........................................................................110

10.1.8 Voice Coding .........................................................................................110

10.1.9 PSTN Call Setup Signaling ................................................................... 111

10.1.10 MWI (Message Waiting Indication) ..................................................... 111

10.1.11 Custom Tones (IVR) ............................................................................ 111

10.1.11.1 Recording Custom Tones .......................................................... 112

10.1.11.2 Listening to Custom Tones ........................................................ 112

10.1.11.3 Deleting Custom Tones ............................................................. 112

10.1.12 Quality of Service (QoS) ..................................................................... 112

10.1.12.1 Type Of Service (ToS) ............................................................... 112

10.1.12.2 DiffServ ...................................................................................... 113

10.1.12.3 DSCP and Per-Hop Behavior .................................................... 113

10.1.12.4 VLAN ......................................................................................... 113

10.2 SIP Screens ...................................................................................................114

10.2.1 SIP Settings Screen .............................................................................. 114

10.2.2 Advanced SIP Setup Screen ................................................................ 115

10.2.3 SIP QoS Screen ...................................................................................119

Chapter 11

Phone ....................................................................................................................121

11.1 Phone Overview .............................................................................................121

11.1.1 Voice Activity Detection/Silence Suppression/Comfort Noise ...............121

11.1.2 Echo Cancellation .................................................................................121

11.1.3 Supplementary Phone Services Overview ............................................121

11.1.3.1 The Flash Key .............................................................................122

11.1.3.2 Europe Type Supplementary Phone Services .............................122

11.1.3.3 USA Type Supplementary Services ............................................124

11.2 Phone Screens ...............................................................................................125

11.2.1 Analog Phone Screen ...........................................................................125

11.2.2 Advanced Analog Phone Setup Screen ................................................126

11.2.3 Common Phone Settings Screen ..........................................................128

11.2.4 Phone Region Screen ...........................................................................128

14 Table of Contents

ZyXEL MAX-200M1 Series User’s Guide

Chapter 12

Firewall.................................................................................................................. 131

12.1 Firewall Overview ...........................................................................................131

12.1.1 Stateful Inspection Firewall. ..................................................................131

12.1.2 About the ZyXEL Device Firewall .........................................................131

12.1.3 Guidelines For Enhancing Security With Your Firewall ........................132

12.1.4 The Firewall, NAT and Remote Management .......................................132

12.1.4.1 LAN-to-WAN rules .......................................................................132

12.1.4.2 WAN-to-LAN rules .......................................................................133

12.2 Triangle Route ................................................................................................133

12.2.1 The “Triangle Route” Problem ..............................................................134

12.2.2 Solving the “Triangle Route” Problem ...................................................134

12.3 Firewall Screens .............................................................................................135

12.3.1 General Firewall Screen .......................................................................135

12.3.2 Firewall Services Screen ......................................................................136

Chapter 13

Phone Book ..........................................................................................................139

13.1 Phone Book Overview ....................................................................................139

13.2 Phone Book Screens .....................................................................................139

13.2.1 Incoming Call Policy Screen .................................................................139

13.2.2 Speed Dial Screen ................................................................................141

Chapter 14

Content Filter........................................................................................................ 145

14.1 Content Filtering Overview .............................................................................145

14.2 Content Filtering Screens ...............................................................................145

14.2.1 Content Filter Screen ............................................................................145

14.2.2 Content Filter Schedule Screen ............................................................147

Chapter 15

Static Route .......................................................................................................... 149

15.1 Static Route Overview ....................................................................................149

15.2 Static Route Screens ......................................................................................149

15.2.1 IP Static Route Screen ..........................................................................149

15.2.2 IP Static Route Edit Screen ..................................................................150

Chapter 16

Remote MGMT ...................................................................................................... 153

16.1 Remote Management Overview .....................................................................153

16.1.1 Remote Management Limitations .........................................................153

16.1.2 Remote Management and NAT ............................................................154

16.1.3 System Timeout ....................................................................................154

Table of Contents 15

ZyXEL MAX-200M1 Series User’s Guide

16.2 Remote Management Screens ......................................................................154

16.2.1 WWW Screen .......................................................................................154

16.2.2 Telnet Screen ........................................................................................155

16.2.3 FTP Screen ...........................................................................................155

16.3 SNMP .............................................................................................................156

16.3.1 Supported MIBs ....................................................................................157

16.3.2 SNMP Traps .........................................................................................158

16.3.3 Configuring SNMP ................................................................................158

16.3.4 DNS Screen ..........................................................................................160

16.3.5 Security Screen ....................................................................................160

Chapter 17

UPnP...................................................................................................................... 163

17.1 Introducing Universal Plug and Play ..............................................................163

17.1.1 How do I know if I'm using UPnP? ........................................................163

17.1.2 NAT Traversal .......................................................................................163

17.1.3 Cautions with UPnP ..............................................................................163

17.1.4 UPnP and ZyXEL ..................................................................................164

17.2 UPnP Examples .............................................................................................164

17.2.1 Installing UPnP in Windows Example ...................................................164

17.2.1.1 Installing UPnP in Windows Me ..................................................164

17.2.1.2 Installing UPnP in Windows XP ...................................................166

17.2.2 Using UPnP in Windows XP Example ..................................................167

17.2.2.1 Auto-discover Your UPnP-enabled Network Device ...................167

17.2.2.2 Web Configurator Easy Access ...................................................171

17.3 UPnP Screen .................................................................................................174

Chapter 18

Logs....................................................................................................................... 177

18.1 Logs Overview ...............................................................................................177

18.1.1 Alerts .....................................................................................................177

18.1.2 Syslog Logs ..........................................................................................177

18.2 Logs Screens .................................................................................................179

18.2.1 Log Viewer Screen ...............................................................................179

18.2.2 Log Settings Screen .............................................................................179

18.3 Log Message Descriptions .............................................................................182

Chapter 19

Tools ...................................................................................................................... 191

19.1 Tools Overview ...............................................................................................191

19.1.1 ZyXEL Firmware ...................................................................................191

19.2 Tools Screens .................................................................................................191

19.2.1 Firmware Screen ..................................................................................191

16 Table of Contents

ZyXEL MAX-200M1 Series User’s Guide

19.2.2 Firmware Upload Screens ....................................................................192

19.2.3 Configuration Screen ............................................................................193

19.2.4 Restore Configuration Screens .............................................................194

19.2.5 Restart Screen ......................................................................................195

Chapter 20

System .................................................................................................................. 197

20.1 System Features Overview ............................................................................197

20.1.1 System Name .......................................................................................197

20.1.2 Domain Name .......................................................................................197

20.1.3 DNS Server Address Assignment .........................................................197

20.1.4 Dynamic DNS .......................................................................................198

20.1.5 Pre-defined NTP Time Servers List ......................................................198

20.1.6 Resetting the Time ................................................................................199

20.2 System Screens .............................................................................................199

20.2.1 General System Screen ........................................................................199

20.2.2 Dynamic DNS Screen ...........................................................................200

20.2.3 Time Setting Screen .............................................................................202

Chapter 21

Troubleshooting ................................................................................................... 205

21.1 Problems Starting Up the ZyXEL Device .......................................................205

21.2 Problems with the LAN ...................................................................................205

21.3 Problems with the WAN .................................................................................206

21.4 Problems with the Link Quality .......................................................................206

21.5 Problems Accessing the ZyXEL Device .........................................................207

21.5.1 Pop-up Windows, JavaScripts and Java Permissions ..........................207

21.5.1.1 Internet Explorer Pop-up Blockers ..............................................208

21.5.1.2 JavaScripts ..................................................................................211

21.5.1.3 Java Permissions ........................................................................212

21.6 Telephone Problems ......................................................................................213

21.7 Problems With Multiple SIP Accounts ............................................................214

Appendix A

Product Specifications ........................................................................................ 215

Appendix B

WiMAX Security.................................................................................................... 219

User Authentication and Data Encryption .............................................................. 219

RADIUS.................................................................................................................. 220

Security Association............................................................................................... 221

Authentication ........................................................................................................ 222

Table of Contents 17

ZyXEL MAX-200M1 Series User’s Guide

Appendix C

Setting up Your Computer’s IP Address............................................................ 223

Windows 95/98/Me................................................................................................. 223

Windows 2000/NT/XP ............................................................................................ 226

Macintosh OS X ..................................................................................................... 231

Linux....................................................................................................................... 233

Appendix D

IP Addresses and Subnetting ............................................................................. 237

Introduction to IP Addresses .................................................................................. 237

Structure................................................................................................................. 237

Subnet Masks ........................................................................................................ 238

Notation.................................................................................................................. 239

Subnetting .............................................................................................................. 240

Example: Four Subnets.......................................................................................... 241

Example: Eight Subnets......................................................................................... 242

Subnet Planning..................................................................................................... 243

Configuring IP Addresses ...................................................................................... 244

Appendix E

SIP Passthrough .................................................................................................. 247

Enabling/Disabling the SIP ALG ............................................................................ 247

Signaling Session Timeout..................................................................................... 247

Audio Session Timeout .......................................................................................... 247

Appendix F

Services ................................................................................................................ 249

Index...................................................................................................................... 253

18 Table of Contents

ZyXEL MAX-200M1 Series User’s Guide

List of Figures

Figure 1 Mobile Station and Base Station .............................................................. 30

Figure 2 ZyXEL Device’s VoIP Features ................................................................ 30

Figure 3 The ZyXEL Device ................................................................................... 31

Figure 4 Password Screen ..................................................................................... 34

Figure 5 Change Password Screen ....................................................................... 34

Figure 6 Replace Certificate Screen ...................................................................... 34

Figure 7 Wizard or Advanced Screen ................................................................... 35

Figure 8 Main Screen ............................................................................................. 36

Figure 9 Tutorial: Navigation Panel ........................................................................ 41

Figure 10 Tutorial: Internet Access Settings ......................................................... 42

Figure 11 Tutorial: WiMAX Frequency Setup ......................................................... 43

Figure 12 Tutorial: SIP Account Setup ................................................................... 44

Figure 13 Tutorial: the Analog Phone Screen ........................................................ 45

Figure 14 Tutorial: the Speed Dial Screen ............................................................. 46

Figure 15 Tutorial: New Speed Dial Rule ............................................................... 47

Figure 16 Select a Mode ........................................................................................ 49

Figure 17 Connection Wizard: Introduction ............................................................ 50

Figure 18 The Connection Wizard: System Information ........................................ 50

Figure 19 The Connection Wizard: Internet Configuration 1 ................................. 51

Figure 20 The Connection Wizard: ISP Username and Password ........................ 51

Figure 21 The Connection Wizard: Your IP Address .............................................. 52

Figure 22 The Connection Wizard: WAN IP Address Assignment ......................... 52

Figure 23 The Connection Wizard: WAN MAC Address ........................................ 53

Figure 24 The Connection Wizard: Congratulations .............................................. 53

Figure 25 Select a Mode ........................................................................................ 55

Figure 26 VOIP Wizard: Configuration ................................................................... 56

Figure 27 VoIP Wizard: SIP Registration Test ........................................................ 57

Figure 28 VoIP Wizard: Fail ................................................................................... 57

Figure 29 VOIP Wizard: Finish .............................................................................. 57

Figure 30 Status Screen ......................................................................................... 59

Figure 31 The Site Information Screen .................................................................. 64

Figure 32 The WiMAX Profile Screen ................................................................... 65

Figure 33 Any IP Table ........................................................................................... 66

Figure 34 Packet Statistics ..................................................................................... 67

Figure 35 DHCP Table ........................................................................................... 68

Figure 36 VoIP Statistics ........................................................................................ 69

Figure 37 WiMax: Mobile Station ........................................................................... 71

Figure 38 WiMAX: Multiple Mobile Stations ........................................................... 72

List of Figures 19

ZyXEL MAX-200M1 Series User’s Guide

Figure 39 Using an AAA Server ............................................................................. 72

Figure 40 Network > WAN > Internet Connection .................................................. 73

Figure 41 Frequency Ranges ................................................................................. 75

Figure 42 Network > WAN >WiMAX Frequency .................................................... 77

Figure 43 Completing the WiMAX Frequency Screen ........................................... 78

Figure 44 Network > WAN > Advanced ................................................................. 79

Figure 45 Network > WAN > Traffic Redirect ......................................................... 80

Figure 46 Any IP Example ..................................................................................... 87

Figure 47 Network > LAN > IP ............................................................................... 88

Figure 48 Network > LAN > DHCP Setup .............................................................. 89

Figure 49 Network > LAN > Static DHCP ............................................................... 90

Figure 50 Network > LAN > Client List ................................................................... 91

Figure 51 Network > LAN > IP Alias ...................................................................... 92

Figure 52 Network > LAN > Advanced ................................................................... 94

Figure 53 Multiple Servers Behind NAT Example .................................................. 98

Figure 54 Trigger Port Forwarding Process: Example ........................................... 98

Figure 55 Network > NAT > General ...................................................................... 100

Figure 56 Network > NAT > Port Forwarding ......................................................... 101

Figure 57 Network > NAT > Port Forwarding > Edit ............................................... 102

Figure 58 Network > NAT > Trigger Port ................................................................ 103

Figure 59 Network > NAT > ALG ........................................................................... 104

Figure 60 SIP User Agent ...................................................................................... 107

Figure 61 SIP Proxy Server ................................................................................... 107

Figure 62 SIP Redirect Server ............................................................................... 108

Figure 63 STUN ..................................................................................................... 110

Figure 64 DiffServ: Differentiated Service Field ..................................................... 113

Figure 65 VoIP > SIP > SIP Settings ...................................................................... 114

Figure 66 VoIP > SIP > SIP Settings > Advanced .................................................. 116

Figure 67 VoIP > SIP > QoS .................................................................................. 120

Figure 68 VoIP > Phone > Analog Phone .............................................................. 125

Figure 69 VoIP > Phone > Analog Phone > Advanced .......................................... 127

Figure 70 VoIP > Phone > Common ...................................................................... 128

Figure 71 VoIP > Phone > Region ......................................................................... 129

Figure 72 Firewall Rule Directions ......................................................................... 132

Figure 73 Ideal Firewall Setup ............................................................................... 133

Figure 74 “Triangle Route” Problem ....................................................................... 134

Figure 75 IP Alias ................................................................................................... 135

Figure 76 Security > Firewall > General ................................................................. 136

Figure 77 Security > Firewall > Services ................................................................ 137

Figure 78 VoIP > Phone Book > Incoming Call Policy ........................................... 140

Figure 79 VoIP > Phone Book > Speed Dial .......................................................... 142

Figure 80 Security > Content Filter > Filter ............................................................ 146

Figure 81 Security > Content Filter > Schedule ..................................................... 147

20 List of Figures

ZyXEL MAX-200M1 Series User’s Guide

Figure 82 Example of Static Routing Topology ...................................................... 149

Figure 83 Management > Static Route > IP Static Route ....................................... 150

Figure 84 Management > Static Route > IP Static Route > Edit ............................ 151

Figure 85 Management > Remote MGMT > WWW ............................................... 154

Figure 86 Management > Remote MGMT > Telnet ................................................ 155

Figure 87 Management > Remote MGMT > FTP .................................................. 156

Figure 88 SNMP Management Model .................................................................... 157

Figure 89 Management > Remote MGMT > SNMP ............................................... 159

Figure 90 Management > Remote MGMT > DNS .................................................. 160

Figure 91 Management > Remote MGMT > Security ............................................ 161

Figure 92 Add/Remove Programs: Windows Setup: Communication .................... 165

Figure 93 Add/Remove Programs: Windows Setup: Communication Components 165

Figure 94 Network Connections ............................................................................. 166

Figure 95 Windows Optional Networking Components Wizard ............................. 166

Figure 96 Networking Services .............................................................................. 167

Figure 97 Network Connections ............................................................................. 168

Figure 98 Internet Connection Properties ............................................................. 169

Figure 99 Internet Connection Properties: Advanced Settings .............................. 170

Figure 100 Internet Connection Properties: Advanced Settings: Add .................... 170

Figure 101 System Tray Icon ................................................................................. 171

Figure 102 Internet Connection Status ................................................................... 171

Figure 103 Network Connections ........................................................................... 172

Figure 104 Network Connections: My Network Places .......................................... 173

Figure 105 Network Connections: My Network Places: Properties: Example ........ 174

Figure 106 Management > UPnP ........................................................................... 175

Figure 107 Maintenance > Logs > View Log .......................................................... 179

Figure 108 Maintenance > Logs > Log Settings .................................................... 180

Figure 109 Maintenance > Tools > Firmware ......................................................... 192

Figure 110 Firmware Upload In Process ................................................................ 192

Figure 111 Network Temporarily Disconnected ...................................................... 193

Figure 112 Firmware Upload Error ......................................................................... 193

Figure 113 Maintenance > Tools > Configuration ................................................... 194

Figure 114 Configuration Upload Successful ......................................................... 195

Figure 115 Network Temporarily Disconnected ...................................................... 195

Figure 116 Configuration Upload Error .................................................................. 195

Figure 117 Maintenance > Tools > Restart ............................................................. 196

Figure 118 Maintenance > Tools > Restart > In Progress ...................................... 196

Figure 119 Maintenance > System > General ........................................................ 200

Figure 120 Maintenance > System > Dynamic DNS .............................................. 201

Figure 121 Maintenance > System > Time Setting ................................................ 203

Figure 122 Pop-up Blocker .................................................................................... 208

Figure 123 Internet Options ................................................................................... 209

Figure 124 Internet Options ................................................................................... 210

List of Figures 21

ZyXEL MAX-200M1 Series User’s Guide

Figure 125 Pop-up Blocker Settings ...................................................................... 210

Figure 126 Internet Options ................................................................................... 211

Figure 127 Security Settings - Java Scripting ........................................................ 212

Figure 128 Security Settings - Java ....................................................................... 212

Figure 129 Java (Sun) ............................................................................................ 213

Figure 130 WIndows 95/98/Me: Network: Configuration ........................................ 224

Figure 131 Windows 95/98/Me: TCP/IP Properties: IP Address ............................ 225

Figure 132 Windows 95/98/Me: TCP/IP Properties: DNS Configuration ............... 226

Figure 133 Windows XP: Start Menu ..................................................................... 227

Figure 134 Windows XP: Control Panel ................................................................. 227

Figure 135 Windows XP: Control Panel: Network Connections: Properties .......... 228

Figure 136 Windows XP: Local Area Connection Properties ................................. 228

Figure 137 Windows XP: Internet Protocol (TCP/IP) Properties ............................ 229

Figure 138 Windows XP: Advanced TCP/IP Properties ......................................... 230

Figure 139 Windows XP: Internet Protocol (TCP/IP) Properties ............................ 231

Figure 140 Macintosh OS X: Apple Menu .............................................................. 232

Figure 141 Macintosh OS X: Network .................................................................... 232

Figure 142 Red Hat 9.0: KDE: Network Configuration: Devices ........................... 233

Figure 143 Red Hat 9.0: KDE: Ethernet Device: General ..................................... 234

Figure 144 Red Hat 9.0: KDE: Network Configuration: DNS ................................ 234

Figure 145 Red Hat 9.0: KDE: Network Configuration: Activate ........................... 235

Figure 146 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 .................. 235

Figure 147 Red Hat 9.0: Static IP Address Setting in ifconfig-eth0 ..................... 236

Figure 148 Red Hat 9.0: DNS Settings in resolv.conf ......................................... 236

Figure 149 Red Hat 9.0: Restart Ethernet Card .................................................... 236

Figure 150 Red Hat 9.0: Checking TCP/IP Properties .......................................... 236

Figure 151 Network Number and Host ID .............................................................. 238

Figure 152 Subnetting Example: Before Subnetting .............................................. 240

Figure 153 Subnetting Example: After Subnetting ................................................. 241

22 List of Figures

ZyXEL MAX-200M1 Series User’s Guide

List of Tables

Table 1 Models Covered ....................................................................................... 29

Table 2 The ZyXEL Device .................................................................................... 31

Table 3 Web Configurator Icons in the Title Bar .................................................... 37

Table 4 Navigation Panel Summary ...................................................................... 37

Table 5 VOIP Wizard Configuration ...................................................................... 56

Table 6 Status Screen ........................................................................................... 60

Table 7 The Site Information Screen ..................................................................... 64

Table 8 The WiMAX Profile Screen ....................................................................... 65

Table 9 Any IP Table ............................................................................................. 66

Table 10 Packet Statistics ..................................................................................... 67

Table 11 DHCP Table ............................................................................................ 68

Table 12 VoIP Statistics ......................................................................................... 69

Table 13 Network > WAN > Internet Connection ................................................... 73

Table 14 Radio Frequency Conversion ................................................................. 75

Table 15 DL Frequency Example Settings ............................................................ 76

Table 16 Network > WAN > WiMAX Frequency .................................................... 77

Table 17 Example Supported Frequencies (GHz) ................................................. 77

Table 18 Network > WAN > Advanced .................................................................. 79

Table 19 Network > WAN > Traffic Redirect .......................................................... 80

Table 20 Network > LAN > IP ................................................................................ 88

Table 21 Network > LAN > DHCP Setup ............................................................... 89

Table 22 Network > LAN > Static DHCP ............................................................... 90

Table 23 Network > LAN > Client List ................................................................... 91

Table 24 Network > LAN > IP Alias ....................................................................... 92

Table 25 Network > LAN > Advanced ................................................................... 94

Table 26 Network > NAT > General ...................................................................... 100

Table 27 Network > NAT > Port Forwarding .......................................................... 101

Table 28 Network > NAT > Port Forwarding > Edit ............................................... 102

Table 29 Network > NAT > Trigger Port ................................................................ 103

Table 30 Network > NAT > ALG ............................................................................ 104

Table 31 SIP Call Progression .............................................................................. 106

Table 32 Custom Tones Details ............................................................................. 111

Table 33 VoIP > SIP > SIP Settings ...................................................................... 114

Table 34 VoIP > SIP > SIP Settings > Advanced .................................................. 117

Table 35 VoIP > SIP > QoS ................................................................................... 120

Table 36 European Type Flash Key Commands ................................................... 122

Table 37 USA Type Flash Key Commands ........................................................... 124

Table 38 VoIP > Phone > Analog Phone ............................................................... 125

List of Tables 23

ZyXEL MAX-200M1 Series User’s Guide

Table 39 VoIP > Phone > Analog Phone > Advanced ........................................... 127

Table 40 VoIP > Phone > Common ....................................................................... 128

Table 41 VoIP > Phone > Region .......................................................................... 129

Table 42 Security > Firewall > General ................................................................. 136

Table 43 Security > Firewall > Services ................................................................ 137

Table 44 VoIP > Phone Book > Incoming Call Policy ............................................ 140

Table 45 VoIP > Phone Book > Speed Dial ........................................................... 142

Table 46 Security > Content Filter > Filter ............................................................. 146

Table 47 Security > Content Filter > Schedule ...................................................... 147

Table 48 Management > Static Route > IP Static Route ....................................... 150

Table 49 Management > Static Route > IP Static Route > Edit ............................. 151

Table 50 Management > Remote MGMT > WWW ................................................ 154

Table 51 Management > Remote MGMT > Telnet ................................................ 155

Table 52 Management > Remote MGMT > FTP ................................................... 156

Table 53 SNMP Traps ........................................................................................... 158

Table 54 Remote Management: SNMP ................................................................. 159

Table 55 Management > Remote MGMT > DNS .................................................. 160

Table 56 Management > Remote MGMT > Security ............................................. 161

Table 57 Management > UPnP ............................................................................. 175

Table 58 Syslog Logs ............................................................................................ 178

Table 59 RFC-2408 ISAKMP Payload Types ........................................................ 178

Table 60 Maintenance > Logs > View Log ............................................................ 179

Table 61 Maintenance > Logs > Log Settings ....................................................... 180

Table 62 System Error Logs .................................................................................. 182

Table 63 System Maintenance Logs ..................................................................... 182

Table 64 Access Control Logs ............................................................................... 183

Table 65 TCP Reset Logs ..................................................................................... 183

Table 66 Packet Filter Logs ................................................................................... 184

Table 67 ICMP Logs .............................................................................................. 184

Table 68 CDR Logs ............................................................................................... 185

Table 69 PPP Logs ................................................................................................ 185

Table 70 UPnP Logs ............................................................................................. 185

Table 71 Content Filtering Logs ............................................................................ 186

Table 72 Attack Logs ............................................................................................. 186

Table 73 Remote Management Logs .................................................................... 187

Table 74 ICMP Notes ............................................................................................ 188

Table 75 SIP Logs ................................................................................................. 189

Table 76 RTP Logs ................................................................................................ 189

Table 77 FSM Logs: Caller Side ............................................................................ 190

Table 78 FSM Logs: Callee Side ........................................................................... 190

Table 79 Lifeline Logs ........................................................................................... 190

Table 80 Maintenance > Tools > Firmware ........................................................... 192

Table 81 Maintenance > Tools > Configuration ..................................................... 194

24 List of Tables

ZyXEL MAX-200M1 Series User’s Guide

Table 82 Pre-defined NTP Time Servers ............................................................... 198

Table 83 Maintenance > System > General .......................................................... 200

Table 84 Maintenance > System > Dynamic DNS ................................................ 201

Table 85 Maintenance > System > Time Setting ................................................... 203

Table 86 Troubleshooting Starting Up Your Device ............................................... 205

Table 87 Troubleshooting the LAN ........................................................................ 205

Table 88 Troubleshooting the WAN ....................................................................... 206

Table 89 Troubleshooting Link Quality .................................................................. 206

Table 90 Troubleshooting Accessing Your Device ................................................ 207

Table 91 Troubleshooting Telephone .................................................................... 213

Table 92 Product Specifications ............................................................................ 215

Table 93 Physical Features ................................................................................... 216

Table 94 Non-Physical Features ........................................................................... 216

Table 95 IP Address Network Number and Host ID Example ............................... 238

Table 96 Subnet Masks ......................................................................................... 239

Table 97 Maximum Host Numbers ........................................................................ 239

Table 98 Alternative Subnet Mask Notation .......................................................... 239

Table 99 Subnet 1 ................................................................................................. 241

Table 100 Subnet 2 ............................................................................................... 242

Table 101 Subnet 3 ............................................................................................... 242

Table 102 Subnet 4 ............................................................................................... 242

Table 103 Eight Subnets ....................................................................................... 242

Table 104 24-bit Network Number Subnet Planning ............................................. 243

Table 105 16-bit Network Number Subnet Planning ............................................. 243

Table 106 Examples of Services ........................................................................... 249

List of Tables 25

ZyXEL MAX-200M1 Series User’s Guide

26 List of Tables

ZyXEL MAX-200M1 Series User’s Guide

Preface

Congratulations on your purchase of the ZyXEL MAX-200M1 Series IEEE 802.16e Simple
Indoor CPE. Your ZyXEL Device allows you to access WiMAX wireless networks and make
Voice over Internet (VoIP) phone calls.

Your ZyXEL Device is easy to install and configure.

About This User's Guide

This manual is designed to guide you through the configuration of your ZyXEL Device for its
various applications.

Related Documentation

• Supporting Disk

Refer to the included CD for support documents.

• Quick Start Guide

The Quick Start Guide is designed to help you get up and running right away. It contains
hardware installation/connection information.

• ZyXEL Web Site

Please go to http://www.zyxel.com for product news, firmware, updated documents, and
other support materials.

User Guide Feedback

Help us help you. E-mail all User’s Guide-related comments, questions or suggestions for
improvement to [e-mail] or send regular mail to The Technical Writing
Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park,
Hsinchu, 300, Taiwan. Thank you.

Syntax Conventions

• “Enter” means for you to type one or more characters. “Select” or “Choose” means for
you to use one predefined choice.

• Mouse action sequences are denoted by right angle brackets (>). For example, “Start >

Settings > Control Panel > System” means click the Start button, move the mouse over
Settings, move the mouse over or click on Control Panel, and then click on System.

• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”.

• The ZyXEL MAX-200M1 Series IEEE 802.16e Simple Indoor CPE may be referred to as
“the ZyXEL Device” or “the device” in this User’s Guide.

Preface 27

ZyXEL MAX-200M1 Series User’s Guide

Graphics Icons Key

ZyXEL Device Computer Notebook Computer

Wireless Signal Wireless Base Station Internet Cloud

Router Server

28 Preface

This chapter introduces the main features and applications of the ZyXEL Device.

1.1 About Your ZyXEL Device

The ZyXEL Device is a WiMAX wireless network adapter. It allows you to access the Internet
by connecting to a WiMAX wireless network.

You can use a traditional analog telephone to make Internet calls using the ZyXEL Device’s
Voice over IP (VoIP) communication capabilities.

You can configure firewall and content filtering for secure Internet access, as well as a host of
other features.

ZyXEL MAX-200M1 Series User’s Guide

CHAPTER 1

Getting Started

The web browser-based Graphical User Interface (GUI), also known as the web configurator,
provides easy management.

See Appendix A on page 215 for a complete list of features for your model.

At the time of writing, this User’s Guide covers the following models:

Table 1 Models Covered

MAX-200M1

MAX-210M1

MAX-230M1

This User’s Guide uses screens and example settings from the MAX-200M1 model.

1.1.1 Wireless Internet Access

Connect your computer or network to the ZyXEL Device for wireless Internet access. See the
Quick Start Guide for instructions on hardware connection.

In a wireless metropolitan area network (MAN), the ZyXEL Device connects to a base station
(BS) for Internet access.

The following diagram shows a notebook computer equipped with the ZyXEL Device
connecting to the Internet through a base station (marked BS).

Chapter 1 Getting Started 29

ZyXEL MAX-200M1 Series User’s Guide

Figure 1 Mobile Station and Base Station

You can also configure firewall and content filtering on the ZyXEL Device for secure Internet
access. When the firewall is on, all incoming traffic from the Internet to your network is
blocked unless it is initiated from your network. This means that probes from the outside to
your network are not allowed, but you can safely browse the Internet and download files.

Use content filtering to block access to web sites with URLs containing keywords that you
specify. You can define time periods and days during which content filtering is enabled and
include or exclude particular computers on your network from content filtering. For example,
you could block access to certain web sites for the kids.

1.1.2 Make Calls via Internet Telephony Service Provider

In a home or small office environment, you can use the ZyXEL Device to make and receive
the following types of VoIP telephone calls:

• Peer-to-Peer calls (A) - Use the ZyXEL Device to make a call to the recipient’s IP address
without using a SIP proxy server.

• Calls via a VoIP service provider (B) - The ZyXEL Device sends your call to a VoIP
service provider’s SIP server which forwards your calls to either VoIP or PSTN phones.

Figure 2 ZyXEL Device’s VoIP Features

30 Chapter 1 Getting Started

1.2 ZyXEL Device Hardware

Follow the instructions in the Quick Start Guide to make hardware connections.

1.2.1 LEDs

The following figure shows the LEDs (lights) on the ZyXEL Device.

Figure 3 The ZyXEL Device

ZyXEL MAX-200M1 Series User’s Guide

The following table describes your ZyXEL Device’s LEDs.

Table 2 The ZyXEL Device

LED STATE DESCRIPTION

PWR OFF The ZyXEL Device is not receiving power.

RED The ZyXEL Device is receiving power but has been unable to start

up correctly. See the Troubleshooting section for more information.

RED / ORANGE
(BLINKING)

GREEN The ZyXEL Device is receiving power and functioning correctly.

GREEN (BLINKING) The ZyXEL Device is performing a self-test.

Chapter 1 Getting Started 31

The ZyXEL Device is starting up.

ZyXEL MAX-200M1 Series User’s Guide

Table 2 The ZyXEL Device

LED STATE DESCRIPTION

LAN OFF The LAN is not connected.

GREEN The ZyXEL Device has a successful Local Area Network (Ethernet)

GREEN
(BLINKING)

VoIP OFF No SIP account is registered, or the ZyXEL Device is not receiving

GREEN A SIP account is registered.

GREEN
(BLINKING)

ORANGE A SIP account is registered and has a voice message.

ORANGE
(BLINKING)

LINK OFF The ZyXEL Device is not connected to a wireless (WiMAX)

GREEN The ZyXEL Device is successfully connected to a wireless

GREEN
(BLINKING SLOWLY)

GREEN
(BLINKING QUICKLY)

SIGNAL
1 ~ 5

The SIGNAL LEDs display the Received Signal Strength Indication (RSSI) of the wireless
(WiMAX) connection.

NO SIGNAL LEDS ON There is no wireless connection.

SIGNAL 1 ON The signal strength is less than -80 dBm

SIGNAL 2 ON The signal strength is between -79 and -70 dBm

SIGNAL 3 ON The signal strength is between -69 and -60 dBm

SIGNAL 4 ON The signal strength is between -59 and -50 dBm

SIGNAL 5 ON The signal strength is between -49 and -30 dBm

connection.

Your device is sending/receiving data through the wireless LAN.

power.

A SIP account is registered, and the phone attached to the LINE
port is in use (off the hook).

A SIP account is registered and has a voice message, and the
phone attached to the LINE port is in use (off the hook).

network.

(WiMAX) network.

The ZyXEL Device is searching for a wireless (WiMAX) network.

The ZyXEL Device has found a wireless (WiMAX) network and is
connecting.

1.2.2 Antenna

Connect the supplied 2dBi omni antenna to the SMA connector on the side of the ZyXEL
Device. Alternatively, use a higher-powered antenna with a female SMA connector (not
supplied) for improved signal reception.

The ZyXEL Device is equipped with an internal 6dBi directional patch antenna. If your signal
strength is poor (use the SIGNAL LEDs to gauge received signal strength) orient the front of
the ZyXEL Device (the side with the LEDs) towards the base station. If you do not know the
location of the base station, experiment with moving the ZyXEL Device while observing the
SIGNAL LEDs.

32 Chapter 1 Getting Started

Introducing the Web

This chapter describes how to access and navigate the web configurator.

2.1 Web Configurator Overview

The web configurator is an HTML-based management interface that allows easy device setup
and management via Internet browser. Use Internet Explorer 6.0 and later or Netscape
Navigator 7.0 and later versions. The recommended screen resolution is 1024 by 768 pixels.

ZyXEL MAX-200M1 Series User’s Guide

CHAPTER 2

Configurator

In order to use the web configurator you need to allow:

• Web browser pop-up windows from your device. Web pop-up blocking is enabled by
default in Windows XP SP (Service Pack) 2.

• JavaScripts (enabled by default).

• Java permissions (enabled by default).

See the Troubleshooting chapter if you need to make sure these functions are allowed in
Internet Explorer.

2.1.1 Accessing the Web Configurator

1 Make sure your ZyXEL Device hardware is properly connected (refer to the Quick Start

Guide).

2 Launch your web browser.

3 Type "192.168.1.1" as the URL.

4 A password screen displays. The default password (“1234”) displays in non-readable

characters. If you haven’t changed the password yet, you can just click Login. Click
Cancel to revert to the default password in the password field. If you have changed the
password, enter your password and click Login.

Chapter 2 Introducing the Web Configurator 33

ZyXEL MAX-200M1 Series User’s Guide

Figure 4 Password Screen

5 The following screen displays if you have not yet changed your password. It is highly

recommended you change the default password. Enter a new password, retype it to
confirm and click Apply; alternatively click Ignore to proceed to the main menu if you
do not want to change the password now.

Figure 5 Change Password Screen

6 Click Apply in the next screen to create a certificate using your ZyXEL Device’s MAC

address that will be specific to this device. This certificate is used for authentication when
using a secure HTTPS connection over the Internet.

Figure 6 Replace Certificate Screen

34 Chapter 2 Introducing the Web Configurator

ZyXEL MAX-200M1 Series User’s Guide

7 A screen displays to let you choose whether to go to the wizard or the advanced screens.

• Click Go to Wizard setup if you are logging in for the first time or if you want to make
basic changes. The wizard selection screen appears after you click Apply. See Chapter 4

on page 49 for more information.

• Click Go to Advanced setup if you want to configure features that are not available in
the wizards. The main screen appears after you click Apply. See Section 2.2 on page 36
for more information.

• Click Exit if you want to log out.

Note: For security reasons, by default the ZyXEL Device automatically logs you out if

you do not use the web configurator for five minutes. If this happens, log in
again.

Figure 7 Wizard or Advanced Screen

2.1.2 The RESET Button

If you forget your password or cannot access the web configurator, you will need to use the
RESET button to reload the factory-default configuration file. This means that you will lose
all configurations that you had previously and the password will be reset to “1234”.

2.1.2.1 Using The Reset Button

1 Make sure the POWER light is on (not blinking).

2 To set the device back to the factory default settings, press the RESET button for ten

seconds or until the POWER light begins to blink and then release it. When the POWER
light begins to blink, the defaults have been restored and the device restarts.

Chapter 2 Introducing the Web Configurator 35

ZyXEL MAX-200M1 Series User’s Guide

2.2 Web Configurator Main Screen

Figure 8 Main Screen

A

B

As illustrated above, the main screen is divided into these parts:

• A - title bar

• B - navigation panel

• C - main window

• D - status bar

2.2.1 Title Bar

The title bar provides some icons in the upper right corner.

C

D

36 Chapter 2 Introducing the Web Configurator

ZyXEL MAX-200M1 Series User’s Guide

The icons have the following functions.

Table 3 Web Configurator Icons in the Title Bar

ICON DESCRIPTION

Wizards: Click this icon to go to the configuration wizards. See Chapter 4 on page

49 for more information.

Logout: Click this icon to log out of the web configurator.

2.2.2 Navigation Panel

Use the menu items on the navigation panel to open screens to configure ZyXEL Device
features. The following table describes the menu items.

Table 4 Navigation Panel Summary

LINK TAB FUNCTION

Status This screen contains administrative and system-related information.

Network

WAN Internet

Connection

WiMAX
Frequency

Advanced Use this screen to configure DNS servers, RIP & Multicast, and Windows

Traffic Redirect Use this screen to configure your traffic redirect properties

LAN IP Use this screen to configure LAN TCP/IP settings.

DHCP Setup Use this screen to configure LAN DHCP and DNS settings.

Static DHCP Use this screen to always assign specific IP addresses to individual MAC

Client List Use this screen to view current DHCP client information.

IP Alias Use this screen to partition your LAN interface into subnets.

Advanced Use this screen to enable Any IP

NAT General Use this screen to enable NAT.

Port Forwarding Use this screen to make your local servers visible to the outside world.

Trigger Port Use this screen to set port triggering rules.

ALG Use this screen to configure Application Level Gateway settings.

VoI P

SIP SIP Settings Use this screen to configure your ZyXEL Device’s Voice over IP settings.

QoS Use this screen to configure your ZyXEL Device’s Quality of Service

Phone Analog Phone Use this screen to set which SIP account to use for outgoing or incoming

Common Use this screen to configure general phone settings.

Region Use this screen to select your location and call service mode.

Use this screen to configure ISP parameters, WAN IP address assignment
and other advanced properties.

Use this screen to set the radio frequencies the ZyXEL Device searches for
a WiMAX connection.

networking settings.

addresses.

settings for VoIP.

calls.

Chapter 2 Introducing the Web Configurator 37

ZyXEL MAX-200M1 Series User’s Guide

Table 4 Navigation Panel Summary

LINK TAB FUNCTION

Phone Book Incoming Call

Policy

Speed Dial Use this screen to configure speed dial for SIP phone numbers that you call

Security

Firewall General Use this screen to activate/deactivate the firewall and the default action to

Services Use this screen to set the days and times for your device to perform service

Content Filter Filter Use this screen to block sites containing certain keywords in the URL,

Schedule Use this screen to set the days and times for your ZyXEL Device to perform

Management

Static Route IP Static Route Use this screen to configure IP static routes to tell your device about

Remote MGMT WWW Use this screen to configure through which interface(s) and from which IP

Te ln e t Use this screen to configure through which interface(s) and from which IP

FTP Use this screen to configure through which interface(s) and from which IP

SNMP Use this screen to configure your ZyXEL Device’s settings for Simple

DNS Use this screen to configure through which interface(s) and from which IP

Security Use this screen to set whether or not your device will respond to pings and

UPnP General Use this screen to turn UPnP on or off.

Maintenance

System General This screen contains administrative and system-related information and

Dynamic DNS Use this screen to set up Dynamic DNS.

Time Setting Use this screen to change your ZyXEL Device’s time and date.

Logs View Log Use this screen to display your device’s logs.

Log Settings Use this screen to select which logs and/or immediate alerts your device is

Tools Firmware Use this screen to upload firmware to your device.

Configuration Use this screen to backup and restore your device’s configuration (settings)

Restart This screen allows you to reboot the ZyXEL Device without turning the

Use this screen to configure call-forwarding.

often.

take on network traffic going in specific directions.

blocking.

exclude a range of users on the LAN from content filtering on your ZyXEL
Device and restrict certain web features.

content filtering.

networks beyond the directly connected remote nodes.

address(es) users can use HTTP to manage the ZyXEL Device.

address(es) users can use Telnet to manage the ZyXEL Device.

address(es) users can use FTP to access the ZyXEL Device.

Network Management Protocol management.

address(es) users can send DNS queries to the ZyXEL Device.

probes for services that you have not made available.

also allows you to change your password.

to record. You can also set it to e-mail the logs to you.

or reset the factory default settings.

power off.

38 Chapter 2 Introducing the Web Configurator

2.2.3 Main Window

The main window displays information and configuration fields. It is discussed in the rest of
this document.

Right after you log in, the Status screen is displayed. See Chapter 6 on page 59 for more
information about the Status screen.

2.2.4 Status Bar

Check the status bar when you click Apply or OK to verify that the configuration has been
updated.

ZyXEL MAX-200M1 Series User’s Guide

Chapter 2 Introducing the Web Configurator 39

ZyXEL MAX-200M1 Series User’s Guide

40 Chapter 2 Introducing the Web Configurator

CHAPTER 3

This chapter provides examples showing how to use the ZyXEL Device to access the Internet,
set up VoIP and make a telephone call over the Internet using the ZyXEL Device’s speed dial
feature.

3.1 Connect to the Internet

This section shows how to set up your Internet access details on the ZyXEL Device and
configure your WiMAX frequency settings. See Section 7.2 on page 71 for more information
on how WiMAX works.

3.1.1 Configure Internet Access Settings

ZyXEL MAX-200M1 Series User’s Guide

Tutorial

To access the Internet, you need information from your Internet Service Provider (ISP) about
your account and the network. In this example, your user name is ‘User1234’ and your
password is ‘4321’.

Your ISP has also told you that you will be assigned a dynamic IP address each time you
connect to the Internet. See Section 7.3 on page 72 for more details about dynamic and static
IP addresses.

Once you have connected the ZyXEL Device to your computer and accessed the Web
Configurator (see the Quick Start Guide for details) follow the steps below to connect to a
network.

1 In the Web Configurator, click Network > WAN in the navigation panel.

Figure 9 Tutorial: Navigation Panel

Chapter 3 Tutorial 41

ZyXEL MAX-200M1 Series User’s Guide

2 The following screen displays. This screen is where you enter your Internet access

details.

Figure 10 Tutorial: Internet Access Settings

In the ISP Parameters for Internet Access area, enter your username (‘User1234’) in
the User field, and enter your password (‘4321’) in the Password field. Your ISP gave no
information about the other fields in this section, so leave them at their defaults.

In the WAN IP Address Assignment area, make sure that Get Automatically from ISP
(Default) is selected. Leave all other fields at their default values.

3 Click Apply. Your Internet access settings are saved to the ZyXEL Device, and are used

automatically each time you connect to the Internet.

3.1.2 Configure WiMAX Settings

The WiMAX Frequency screen allows you to specify a set of frequencies to search for a
connection to a base station. Before you start, you need information from your ISP about the
supported frequencies.

In this example, your ISP has told you that the supported WiMAX frequencies are at 2.55 and

2.56 Gigahertz (GHz). See Section 7.4 on page 74 for more information on radio frequencies.

Follow the steps below to configure your frequency settings.

1 Click Network > WAN > WiMAX Frequency to open the screen shown next.

42 Chapter 3 Tutorial

ZyXEL MAX-200M1 Series User’s Guide

Figure 11 Tutorial: WiMAX Frequency Setup

2 Enter the frequency settings your ISP gave you in the DL Frequency fields. Note that

these fields are in kilohertz (kHz).

2.55 GHz is equal to 2550000 kHz, so enter 2550000 in the DL Frequency [0] field.

2.56 GHz is equal to 2560000 kHZ, so enter 2560000 in the DL Frequency [1] field.

3 Click Apply to save your settings. The ZyXEL Device scans for an available wireless

connection at the DL Frequency [0] setting (2.55 GHz) and, if it does not find an
available connection, searches at the DL Frequency [1] setting (2.56 GHz). When it
finds an available connection, the fields in this screen will be automatically set to use that
frequency.

For an example of using the WiMAX Frequency screen to configure more frequencies,
see Section 7.4.2.1 on page 77.

4 Look at the LEDs on your ZyXEL Device. When the ZyXEL Device successfully

connects to a base station, the LINK LED shines green steadily. The SIGNAL 1 ~ 5
LEDs indicate the signal strength, with SIGNAL 5 showing a very strong signal and
SIGNAL 1 showing a very weak signal.

5 Open your Internet browser and enter http://www.zyxel.com or the URL of any other web

site in the address bar. If you are able to access the web site, your wireless connection is
successfully configured. If you cannot access the web site, check the Troubleshooting
section of this User's Guide.

3.2 Make a Telephone Call Over the Internet

To make a call over the Internet using the ZyXEL Device, first do the following things:

Chapter 3 Tutorial 43

ZyXEL MAX-200M1 Series User’s Guide

• Set up hardware connections from the ZyXEL Device to your computer, your telephone
and the power supply (see the Quick Start Guide for more details on hardware
connections).

• Set up your Internet access and WiMAX settings on the ZyXEL Device (see Section 3.1.1

on page 41 and Section 3.1.2 on page 42 for examples).

• Set up an account with a Voice over IP (VoIP) provider. This account (called a SIP
account) allows you to make calls over the Internet. See Chapter 10 on page 105 for more
information on SIP accounts.

Use the sections below to set up your SIP account and speed dialing, and place a VoIP call.

3.2.1 Configure Your SIP Account

Your ZyXEL Device needs to be configured with the details of your SIP account before you
can use it to make calls over the Internet. In this example, your SIP identity is
“[e-mail]”, your user name is “id123” and your password is “zyx987”. Your VoIP
provider has told you that the SIP server address is “sipserver-abcvoip.com”. See Section

10.1.3 on page 105 for more information on SIP identities.

Once you have connected the ZyXEL Device to your computer and accessed the Web
Configurator (see the Quick Start Guide for details) follow the steps below to configure your
SIP settings.

1 In the Web Configurator, click VoI P > S I P in the navigation panel.

The following screen displays. This screen is where you enter your SIP account details.

Figure 12 Tutorial: SIP Account Setup

2 Select SIP1 from the SIP Account list and make sure that the Active SIP Account box

is selected.

44 Chapter 3 Tutorial

ZyXEL MAX-200M1 Series User’s Guide

3 Enter your SIP user name (‘id123’) in the Number field.

4 Enter your VoIP provider’s SIP server name (‘sipserver-abcvoip.com’) in the SIP Server

Address field. As your VoIP provider did not give you a different REGISTER Server
Address, enter ‘sipserver-abcvoip.com’ again.

Enter your VoIP provider’s domain name (‘abcvoip.com’) in the SIP Service Domain
field.

5 In the Authentication area, enter ‘id123’ in the User Name field, and ‘zyx987’ in the

Password field. Leave the SIP Local Port, SIP Server Port and REGISTER Server
Port fields at their default values, as your VoIP provider did not supply port details.

Click Apply.

6 Click on the Status button in the navigation panel to check that your SIP account is

correctly registered.

Look in the VoIP St a t u s area towards the bottom of the Status screen. If the SIP 1
account displays Registered in the Registration field, it is ready to use.

If the Registration field for the SIP 1 account displays Register Fail or Inactive, click
the Register button, check your settings in the VoI P > S I P screen or contact your VoIP
provider to confirm that you have the correct settings and that your account is active.

3.2.2 Configure a Phone

Once you have set up your SIP account, click VoIP > Phone > Analog Phone in the
navigation panel. The following screen displays.

Figure 13 Tutorial: the Analog Phone Screen

Use this screen to make sure that the phone connected to your ZyXEL Device uses the correct
SIP account.

1 Select Phone1 from the drop-down list box.

Chapter 3 Tutorial 45

ZyXEL MAX-200M1 Series User’s Guide

2 In the Outgoing Call Use area, select SIP1.

3 In the Incoming Call apply to area, select both SIP1 and SIP2.

4 Click Apply. Your analog phone settings are saved.

3.2.3 Set Up Speed Dialing and Make a Call

In this example you want to set up speed dialling to make calls to a friend, Bob, whose SIP
account number is [e-mail]. Your voIP provider, abcvoip.com, has told you that to
call an xyzvoip.com number you must add ‘555’ at its start.

Note: Different VoIP providers implement calls to other networks in different ways.

Check with your provider for details.

To configure speed dialling on the ZyXEL Device, click VoIP > Phone Book > Speed Dial.
The following screen displays.

Figure 14 Tutorial: the Speed Dial Screen

Use the following steps to set up a speed dial entry.

1 You can have up to ten speed dial rules. Select the rule number (1, in this example) from

the Speed Dial drop-down list box.

2 In the Number field, enter “5552345” and in the Name field enter “Bob”. Under Type,

select Use Proxy and click Add.

The new speed dial rule is displayed in the Speed Dial Phone book List.

46 Chapter 3 Tutorial

ZyXEL MAX-200M1 Series User’s Guide

Figure 15 Tutorial: New Speed Dial Rule

Use the following steps to call a number from the speed dial list.

1 Ensure that your phone is correctly connected to the ZyXEL Device. See the Quick Start

Guide for details of hardware connections.

2 Lift the phone’s receiver and type the speed dial number exactly as it appears in the

Speed Dial Phone Book list. In this case, Bob’s phone number occupies rule #01, so dial
“#01” on the phone’s keypad to make the call.

Chapter 3 Tutorial 47

ZyXEL MAX-200M1 Series User’s Guide

48 Chapter 3 Tutorial

CHAPTER 4

Internet Setup Wizard

This chapter provides information on the wizard setup screens for Internet access.

4.1 Wizard Setup Overview

The wizard will guide you through several steps. You will need to enter some information for
identification purposes, then the wizard will guide you through configuring your Internet
settings.

4.2 Internet Connection Wizard Setup

ZyXEL MAX-200M1 Series User’s Guide

1 After you enter the password to access the web configurator, select Go to Wizard setup.

Otherwise, click the wizard icon ( ) in the top right corner of the web configurator to go
to the wizards.

Figure 16 Select a Mode

2 Click CONNECTION WIZARD to configure the system for Internet access.

3 The following screen displays. Click Next to continue. Click Back at any time to return

to the previous screen, or Exit to leave the wizard setup.

Chapter 4 Internet Setup Wizard 49

ZyXEL MAX-200M1 Series User’s Guide

Figure 17 Connection Wizard: Introduction

4 In the next screen you can give your ZyXEL Device a name (optional) in the System

Name field. Enter up to thirty letters (this field is case-sensitive) or numbers. The ‘at’
symbol (@), dash (-), underscore (_) and period (.) are also permitted.

Enter your ISP’s IP address in the Domain Name field if your ISP has instructed you to
do so, or if you are having trouble accessing the Internet. Otherwise, leave this field
blank.

Figure 18 The Connection Wizard: System Information

5 The following screen appears. Leave the Connection Type at the default setting and click

Next.

50 Chapter 4 Internet Setup Wizard

ZyXEL MAX-200M1 Series User’s Guide

Figure 19 The Connection Wizard: Internet Configuration 1

6 Enter your Internet account information (username and password) exactly as provided by

your ISP. Leave the PKM, Authentication and TTLS Inner EAP fields at their default
settings. Click Next to continue.

Figure 20 The Connection Wizard: ISP Username and Password

7 A fixed IP address is a static IP that your ISP gives you. An automatic (dynamic) IP

address is not fixed; the ISP assigns you a different one each time you connect to the
Internet.

In the following screen, select Use fixed IP address provided by your ISP if your ISP
gave you an IP address to use.

Chapter 4 Internet Setup Wizard 51

Otherwise, select Get automatically from your ISP.

ZyXEL MAX-200M1 Series User’s Guide

Figure 21 The Connection Wizard: Your IP Address

8 If you selected Get automatically from your ISP in the previous screen, skip this step. If

you selected Use fixed IP address provided by your ISP, the following screen appears.

Enter your IP address, subnet mask, gateway address and DNS details exactly as they
were given to you by your ISP.

Figure 22 The Connection Wizard: WAN IP Address Assignment

9 Every network device has a unique, factory-assigned Media Access Control (MAC)

address. A device’s MAC address can be used to identify it over the network. In the
following screen, you can set the ZyXEL Device to transmit its own MAC address over
the Internet, or to use the MAC address of another device connected to the ZyXEL
Device (“spoofing”).

Leave Factory Default selected to have the ZyXEL Device use its own MAC address, or
select Spoof this computer’s MAC address to use another.

52 Chapter 4 Internet Setup Wizard

ZyXEL MAX-200M1 Series User’s Guide

The IP Address field contains the IP address of the computer you are using to configure
the ZyXEL Device by default. If you have multiple devices connected to the ZyXEL
Device, you can enter the IP address of another device on the LAN to have the ZyXEL
Device use its MAC address instead. Click Apply to move on to the final screen.

Figure 23 The Connection Wizard: WAN MAC Address

10Click Finish to complete and save the Connection Wizard settings.

Figure 24 The Connection Wizard: Congratulations

11Launch your web browser and navigate to www.zyxel.com. Internet access is just the

beginning. Refer to the rest of this guide for more detailed information on the complete
range of ZyXEL Device features. If you cannot access the Internet, open the web
configurator again to confirm that the Internet settings you configured in the wizard setup
are correct.

Chapter 4 Internet Setup Wizard 53

ZyXEL MAX-200M1 Series User’s Guide

54 Chapter 4 Internet Setup Wizard

This chapter shows you how to use the wizard to set up your SIP account(s).

5.1 Introduction

The ZyXEL Device has Voice over IP (VoIP) communication capabilities that allow you to use
a traditional analog telephone to make Internet calls. You can configure the ZyXEL Device to
use up to two SIP based VoIP accounts.

5.2 VOIP Wizard Setup

ZyXEL MAX-200M1 Series User’s Guide

CHAPTER 5

VoIP Wizard

1 After you enter the password to access the web configurator, select Go to Wizard setup.

Otherwise, click the wizard icon ( ) in the top right corner of the web configurator to
display the wizard main screen. Click VOIP SETUP to configure the system for Voice
Over Internet connection.

Figure 25 Select a Mode

2 The following screen displays. This wizard screen allows you to configure your voice

settings for SIP account 1. Fill in the fields with information from your VoIP service
provider. Leave the default settings in fields for which no information was provided
(except if otherwise specified). See Chapter 10 on page 105 for background information
on these fields.

Chapter 5 VoIP Wizard 55

ZyXEL MAX-200M1 Series User’s Guide

Figure 26 VOIP Wizard: Configuration

The following table describes the labels in this screen

Table 5 VOIP Wizard Configuration

LABEL DESCRIPTION

SIP Number Enter your SIP number in this field (use the number or text that comes

before the @ symbol in a SIP account like [e-mail]
You can use up to 127 ASCII characters.

SIP Server Address Type the IP address or domain name of the SIP server in this field. It

doesn’t matter whether the SIP server is a proxy, redirect or register server.
You can use up to 95 ASCII characters.

SIP Service Domain Enter the SIP service domain name in this field (the domain name that

comes after the @ symbol in a SIP account like 1234@VoIP-

provider.com). You can use up to 127 ASCII Extended set characters.

User Name This is the user name for registering this SIP account with the SIP register

server. Type the user name exactly as it was given to you. You can use up
to 95 ASCII characters.

Password Type the password associated with the user name above. You can use up

to 95 ASCII Extended set characters.

Check here to set up SIP2
settings.

Back Click Back to return to the previous screen.

Apply Click Apply to complete the wizard setup and save your configuration.

Exit Click Exit to close the wizard without saving your settings.

This screen configures SIP account 1. Select the check box if you have
a second SIP account that you want to use. You will need to configure the
same fields for the second SIP account.

).

3 The ZyXEL Device attempts to register your SIP account with the SIP server.

56 Chapter 5 VoIP Wizard

ZyXEL MAX-200M1 Series User’s Guide

Figure 27 VoIP Wizard: SIP Registration Test

4 This screen displays if SIP account registration fails. Check your WiMAX connection

using the LINK and SIGNAL LEDs on the front of the ZyXEL Device. Then wait a few
seconds and click Register Again. If your Internet connection was already working, you
can click Back and try re-entering your SIP account settings.

Figure 28 VoIP Wizard: Fail

5 This screen displays if your SIP account registration was successful. Click Return to

Wizard Main Page if you want to use another configuration wizard. Click Go to
Advanced Setup page or Finish to close the wizard and go to the main web configurator

screens.

Figure 29 VOIP Wizard: Finish

Chapter 5 VoIP Wizard 57

ZyXEL MAX-200M1 Series User’s Guide

58 Chapter 5 VoIP Wizard

Use the Status screens to look at the current status of the device, system resources, interfaces
(LAN and WAN), and SIP accounts. You can also register and unregister SIP accounts. The
Status screen also provides detailed information from Any IP and DHCP and statistics from
WiMAX, VoIP, bandwidth management, and traffic.

6.1 Status Screen

Click Status to open this screen.

Figure 30 Status Screen

ZyXEL MAX-200M1 Series User’s Guide

CHAPTER 6

Status Screens

Chapter 6 Status Screens 59

ZyXEL MAX-200M1 Series User’s Guide

Each field is described in the following table.

Table 6 Status Screen

LABEL DESCRIPTION

Refresh Interval Enter how often you want the ZyXEL Device to update this screen.

Refresh Now Click this to update this screen immediately.

Device Information

System Name This field displays the ZyXEL Device system name. It is used for identification. You

Firmware
Version

WAN Information

IP Address This field displays the current IP address of the ZyXEL Device in the WAN.

IP Subnet
Mask

DHCP This field displays what DHCP services the ZyXEL Device is using in the WAN.

LAN Information

IP Address This field displays the current IP address of the ZyXEL Device in the LAN.

IP Subnet
Mask

DHCP This field displays what DHCP services the ZyXEL Device is providing to the LAN.

WiMAX
Information

Operator ID Every WiMAX service provider has a unique Operator ID number, which is

BSID This field displays the identification number of the wireless base station to which

Cell ID A base station’s coverage area can be divided into multiple cells. This field shows

Frequency This field displays the radio frequency of the ZyXEL Device’s wireless connection

can change this in the Maintenance > System > General screen’s System Name
field.

This field displays the current version of the firmware inside the device. It also
shows the date the firmware version was created. You can change the firmware
version by uploading new firmware in Maintenance > Tools > Firmware.

This field displays the current subnet mask on the WAN.

Choices are:
Client - The ZyXEL Device is a DHCP client in the WAN. Its IP address comes

from a DHCP server on the WAN.
None - The ZyXEL Device is not using any DHCP services in the WAN. It has a

static IP address.
If you are not using Roadrunner on Ethernet, you can change this in Network >

WAN. If you are using Roadrunner on Ethernet, this is controlled by Roadrunner.

This field displays the current subnet mask in the LAN.

Choices are:
Server - The ZyXEL Device is a DHCP server in the LAN. It assigns IP addresses

to other computers in the LAN.
Relay - The ZyXEL Device is routing DHCP requests to one or more DHCP

servers. The DHCP server(s) may be on another network.
None - The ZyXEL Device is not providing any DHCP services to the LAN.
You can change this in Network > LAN > DHCP Setup.

broadcast by each base station it owns. You can only connect to the Internet
through base stations belonging to your service provider’s network.

the ZyXEL Device is connected. Every base station transmits a unique BSID,
which identifies it across the network.

the identification number of the cell in which the ZyXEL Device is connected.

to a base station.

60 Chapter 6 Status Screens

ZyXEL MAX-200M1 Series User’s Guide

Table 6 Status Screen

LABEL DESCRIPTION

MAC address This field displays the Media Access Control address of the ZyXEL Device. Every

network device has a unique MAC address which identifies it across the network.

WiMAX State This field displays the status of the ZyXEL Device’s current connection.

• NA: the ZyXEL Device is starting up.

• Fail: The ZyXEL Device is unable to connect to a base station.

• Initial Synchronization: the ZyXEL Device is attempting to locate a base
station.

• Initial DCD (Downlink Channel Descriptor): the ZyXEL Device has located a
base station and is receiving information about a possible downlink connection.

• Initial UCD (Uplink Channel Descriptor): the ZyXEL Device is receiving
information from the base station about a possible uplink connection.

• Initial Ranging and Calibration: the ZyXEL Device and the base station are
transmitting and receiving information about the distance between them.
Ranging allows the ZyXEL Device to use a lower transmission power level
when communicating with a nearby base station, and a higher transmission
power level when communicating with a distant base station.

• Initial Negotiation: the ZyXEL Device and the base station are exchanging
information about their capabilities.

• Initial PKM (Privacy Key Management): the ZyXEL Device and the base
station are exchanging security information.

• Initial Registration: the ZyXEL Device is registering with a RADIUS server.

• Running: the ZyXEL Device has successfully registered with the base station.
Traffic can now flow between the ZyXEL Device and the base station.

• Sleep: the ZyXEL Device is in power saving mode, but periodically checks
whether a base station has traffic waiting.

• Idle: the ZyXEL Device is in power saving mode, but can connect when a base
station alerts it that there is traffic waiting.

• Handover: the ZyXEL Device is moving from one coverage area to another,
and is connecting to the new base station.

Bandwidth This field shows the size of the bandwidth step the ZyXEL Device uses to connect

CINR mean This field shows the average Carrier to Interference plus Noise Ratio of the current

CINR deviation This field shows the amount of change in the CINR level. This value is an

RSSI This field shows the Received Signal Strength Indication. This value is a

UL Data Rate This field shows the number of data packets uploaded from the ZyXEL Device to

DL Data Rate This field shows the number of data packets downloaded to the ZyXEL Device

PER This field shows the Packet Error Rate. The PER is the percentage of data packets

Tx Power This field shows the output transmission (Tx) level of the ZyXEL Device.

Site
Information

Profile Click this link to view details of the current wireless security settings.

to a base station in megahertz (MHz).

connection. This value is an indication of overall radio signal quality. A higher value
indicates a higher signal quality, and a lower value indicates a lower signal quality.

indication of radio signal stability. A lower number indicates a more stable signal,
and a higher number indicates a less stable signal.

measurement of overall radio signal strength. A higher RSSI level indicates a
stronger signal, and a lower RSSI level indicates a weaker signal.

the base station each second.

from the base station each second.

transmitted across the network but not successfully received.

Click this link to view details of the radio frequencies used by the ZyXEL Device to
connect to a base station.

Chapter 6 Status Screens 61

ZyXEL MAX-200M1 Series User’s Guide

Table 6 Status Screen

LABEL DESCRIPTION

System Status

System Up
Time

Current Date/
Time

CPU Usage This field displays what percentage of the ZyXEL Device’s processing ability is

Memory
Usage

IVR Usage This field displays what percentage of the ZyXEL Device’s IVR memory is currently

Interface Status

Interface This column displays each interface of the ZyXEL Device.

Status This field indicates whether or not the ZyXEL Device is using the interface.

Rate For the LAN ports this displays the port speed and duplex setting.

Summary

Any IP Table Click this link to view a list of IP addresses and MAC addresses of computers

Packet
Stat istics

DHCP Table Click this link to see details of computers to which the ZyXEL Device has given an

VoIP Statistics Click this link to view statistics about your VoIP usage.

VoIP Statu s

Account This column displays each SIP account in the ZyXEL Device.

This field displays how long the ZyXEL Device has been running since it last
started up. The ZyXEL Device starts up when you plug it in, when you restart it
(Maintenance > Tools > Restart), or when you reset it (see Section 2.1.2 on page

35).

This field displays the current date and time in the ZyXEL Device. You can change
this in Maintenance > System > Time Setting.

currently being used. The higher the CPU usage, the more likely the ZyXEL Device
is to slow down. You can reduce this by disabling some services, such as DHCP,
NAT, or content filtering.

This field displays what percentage of the ZyXEL Device’s memory is currently
used. The higher the memory usage, the more likely the ZyXEL Device is to slow
down. Some memory is required just to start the ZyXEL Device and to run the web
configurator. You can reduce the memory usage by disabling some services (see
CPU Usage); by reducing the amount of memory allocated to NAT and firewall
rules (you may have to reduce the number of NAT rules or firewall rules to do so);
or by deleting rules in functions such as incoming call policies, speed dial entries,
and static routes.

used. IVR (Interactive Voice Response) refers to the customizable ring tone and
on-hold music you set. See Section 10.1.11 on page 111 for more information.

For the WAN interface, this field displays Up when the ZyXEL Device is connected
to a WiMAX network, and Down when the ZyXEL Device is not connected to a
WiMAX network.

For the LAN interface, this field displays Up when the ZyXEL Device is using the
interface and Down when the ZyXEL Device is not using the interface.

For the WAN interface, it displays the downstream and upstream transmission rate
or N/A if the ZyXEL Device is not connected to a base station.

connected to the ZyXEL Device but not in the same subnet.

Click this link to view port status and packet specific statistics.

IP address.

62 Chapter 6 Status Screens

ZyXEL MAX-200M1 Series User’s Guide

Table 6 Status Screen

LABEL DESCRIPTION

Registration This field displays the current registration status of the SIP account. You have to

register SIP accounts with a SIP server to use VoIP.
If the SIP account is already registered with the SIP server,
Click Unregister to delete the SIP account’s registration in the SIP server. This

does not cancel your SIP account, but it deletes the mapping between your SIP
identity and your IP address or domain name.

The second field displays Registered.
If the SIP account is not registered with the SIP server,
Click Register to have the ZyXEL Device attempt to register the SIP account with

the SIP server.
The second field displays the reason the account is not registered.

Inactive - The SIP account is not active. You can activate it in VoIP > SIP > SIP
Settings.

Register Fail - The last time the ZyXEL Device tried to register the SIP account

with the SIP server, the attempt failed. The ZyXEL Device automatically tries to
register the SIP account when you turn on the ZyXEL Device or when you activate
it.

URI This field displays the account number and service domain of the SIP account. You

can change these in VoIP > SIP > SIP Settings.

6.2 Site Information

Click Status > Site Information to view this screen. This read-only screen shows information
about the ZyXEL Device’s connection with a WiMAX base station. To configure these
settings, go to the Network > WAN > WiMAX Frequency screen.

Chapter 6 Status Screens 63

ZyXEL MAX-200M1 Series User’s Guide

Figure 31 The Site Information Screen

The following table describes the labels in this screen.

Table 7 The Site Information Screen

LABEL DESCRIPTION

Site Information

DL Frequency
[0] ~ [9]

6.3 Profile

Click Status > Profile to view this screen. This read-only screen displays information about
the security settings you are using. To configure these settings, go to the Network > WAN >
Internet Connection screen.

These fields show the downlink frequency settings in kilohertz (kHz). These
settings determine how the ZyXEL Device searches for an available wireless
connection. See Section 7.4 on page 74 for more information.

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Figure 32 The WiMAX Profile Screen

The following table describes the labels in this screen.

Table 8 The WiMAX Profile Screen

LABEL DESCRIPTION

Profile

User This is the username for your Internet access account.

Password This is the password for your Internet access account. The password

PKM This field displays the Privacy Key Management version number. PKM

Authentication This field displays the user authentication method. Authentication is the

TTLS Inner EAP This field displays the type of secondary authentication method. Once a

displays as a row of asterisks.

provides security between the ZyXEL Device and the base station. See the
WiMAX security appendix for more information.

process of confirming the identity of a user (by means of a username and
password, for example).

EAP-TTLS allows an MS/SS and a base station to establish a secure link (or
‘tunnel’) with an AAA (Authentication, Authorization and Accounting) server
in order to exchange authentication information. See the WiMAX security
appendix for more details.

secure EAP-TTLS connection is established, the inner EAP is the protocol
used to exchange security information between the mobile station, the base
station and the AAA server to authenticate the mobile station. At the time of
writing, the ZyXEL Device supports only CHAP (Challenge Handshake
Authentication Protocol). See the WiMAX security appendix for more details.

6.4 Any IP Table Window

This screen displays the IP address of each computer that is using the ZyXEL Device via the
any IP feature. Any IP allows computers to access the Internet through the ZyXEL Device
without changing their network settings when NAT is enabled. To access this screen, open the
Status screen (see Section 6.1 on page 59), and click (Details...) next to Any IP Table.

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Figure 33 Any IP Table

Each field is described in the following table.

Table 9 Any IP Table

LABEL DESCRIPTION

# This field is a sequential value. It is not associated with a specific entry.

IP Address

MAC Address

Refresh

This field displays the IP address of each computer that is using the ZyXEL Device
but is in a different subnet than the ZyXEL Device.

This field displays the MAC address of the computer that is using the ZyXEL
Device but is in a different subnet than the ZyXEL Device.

Click this to update this screen.

6.5 Packet Statistics

To access this screen, open the Status screen (see Section 6.1 on page 59), and click
(Details...) next to Packet Statistics. Read-only information here includes port status and
packet specific statistics. Also provided are "system up time" and "poll interval(s)". The Poll
Interval(s) field is configurable.

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Figure 34 Packet Statistics

The following table describes the fields in this screen.

Table 10 Packet Statistics

LABEL DESCRIPTION

Packet Statistics

Port This column displays each interface of the ZyXEL Device.

Status This field indicates whether or not the ZyXEL Device is using the interface.

For the WAN interface, this field displays Up when the ZyXEL Device is
connected to a WiMAX network, and Down when the ZyXEL Device is not
connected to a WiMAX network.

For the LAN interface, this field displays Up when the ZyXEL Device is using the
interface and Down when the ZyXEL Device is not using the interface.

TxPkts This field displays the number of packets transmitted on this interface.

RxPkts This field displays the number of packets received on this interface.

Collisions This field displays the number of collisions on this port.

Tx B/s This field displays the number of bytes transmitted in the last second.

Rx B/s This field displays the number of bytes received in the last second.

Up Time This field displays the elapsed time this interface has been connected.

System up Time This is the elapsed time the system has been on.

Poll Interval(s) Type the time interval for the browser to refresh system statistics.

Set Interval Click this button to apply the new poll interval you entered in the Poll Interval

field above.

Stop Click this button to halt the refreshing of the system statistics.

6.6 DHCP Table Screen

This screen displays information about computers that received an IP address from the ZyXEL
Device. To access this screen, open the Status screen (see Section 6.1 on page 59), and click
(Details...) next to DHCP Table.

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Figure 35 DHCP Table

Each field is described in the following table.

Table 11 DHCP Table

LABEL DESCRIPTION

DHCP Table

# This field is a sequential value. It is not associated with a specific entry.

IP Address This field displays the IP address the ZyXEL Device assigned to a computer in

Host Name This field displays the system name of the computer to which the ZyXEL Device

MAC Address This field displays the MAC address of the computer to which the ZyXEL Device

Refresh Click this to update this screen.

the network.

assigned the IP address.

assigned the IP address.

6.7 VoIP Statistics Window

This screen displays SIP registration information, status of calls and VoIP traffic statistics. To
access this screen, open the Status screen (see Section 6.1 on page 59), and click (Details...)
next to VoIP Statistics.

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Figure 36 VoIP Statistics

Each field is described in the following table.

Table 12 VoIP Statistics

ZyXEL MAX-200M1 Series User’s Guide

LABEL DESCRIPTION

SIP Status

Account This column displays each SIP account in the ZyXEL Device.

Registration This field displays the current registration status of the SIP account. You can

change this in the Status screen.

Registered - The SIP account is registered with a SIP server.
Register Fail - The last time the ZyXEL Device tried to register the SIP account

with the SIP server, the attempt failed. The ZyXEL Device automatically tries to
register the SIP account when you turn on the ZyXEL Device or when you activate
it.

Inactive - The SIP account is not active. You can activate it in VoIP > SIP > SIP
Settings.

Last Registration This field displays the last time you successfully registered the SIP account. It

URI This field displays the account number and service domain of the SIP account. You

Protocol This field displays the transport protocol the SIP account uses. SIP accounts

Message Waiting This field indicates whether or not there are any messages waiting for the SIP

Last Incoming
Number

Last Outgoing
Number

Call Statistics

Phone This field displays the ZyXEL Device’s phone port number.

displays N/A if you never successfully registered this account.

can change these in VoIP > SIP > SIP Settings.

always use UDP.

account.

This field displays the last number that called the SIP account. It displays N/A if no
number has ever dialed the SIP account.

This field displays the last number the SIP account called. It displays N/A if the SIP
account has never dialed a number.

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Table 12 VoIP Statistics

LABEL DESCRIPTION

Hook This field indicates whether the phone is on the hook or off the hook.

On - The phone is hanging up or already hung up.
Off - The phone is dialing, calling, or connected.

Status This field displays the current state of the phone call.

N/A - There are no current VoIP calls, incoming calls or outgoing calls being made.
DIAL - The callee’s phone is ringing.
RING - The phone is ringing for an incoming VoIP call.
Process - There is a VoIP call in progress.
DISC - The callee’s line is busy, the callee hung up or your phone was left off the

hook.

Codec This field displays what voice codec is being used for a current VoIP call through a

phone port.

Peer Number This field displays the SIP number of the party that is currently engaged in a VoIP

call through a phone port.

Duration This field displays how long the current call has lasted.

Tx Pkts This field displays the number of packets the ZyXEL Device has transmitted in the

current call.

Rx Pkts This field displays the number of packets the ZyXEL Device has received in the

Tx B/s This field displays how quickly the ZyXEL Device has transmitted packets in the

Rx B/s This field displays how quickly the ZyXEL Device has received packets in the

Poll Interval(s) Enter how often you want the ZyXEL Device to update this screen, and click Set

Set Interval Click this to make the ZyXEL Device update the screen based on the amount of

Stop Click this to make the ZyXEL Device stop updating the screen.

current call.

current call. The rate is the average number of bytes transmitted per second.

current call. The rate is the average number of bytes transmitted per second.

Interval.

time you specified in Poll Interval.

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