ZyXEL Communications MAX100 Users manual

ZyXEL MAX-100 Series

WiMAX PCMCIA Card

User’s Guide

Version 1.00

Edition 1

03/2007

ZyXEL MAX-100 Series User’s Guide

Copyright

Copyright © 2007 by ZyXEL Communications Corporation.

The contents of this publication may not be reproduced in any part or as a whole, transcribed,
stored in a retrieval system, translated into any language, or transmitted in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of ZyXEL Communications Corporation.

Published by ZyXEL Communications Corporation. All rights reserved.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or
software described herein. Neither does it convey any license under its patent rights nor the
patent rights of others. ZyXEL further reserves the right to make changes in any products
described herein without notice. This publication is subject to change without notice.

Trademarks

ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL
Communications, Inc. Other trademarks mentioned in this publication are used for
identification purposes only and may be properties of their respective owners.

Copyright 3

ZyXEL MAX-100 Series User’s Guide

Federal Communications Commission (FCC) Interference Statement

The device complies with Part 15 of FCC rules. Operation is subject to the following two
conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may cause
undesired operations.

This device has been tested and found to comply with the limits for a Class B digital device
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This device generates,
uses, and can radiate radio frequency energy, and if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.

Certifications

If this device does cause harmful interference to radio/television reception, which can be
determined by turning the device off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

1 Reorient or relocate the receiving antenna.

2 Increase the separation between the equipment and the receiver.

3 Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

4 Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

• This device has been tested to the FCC exposure requirements (Specific Absorption
Rate).

• Testing was performed on laptop computers with antennas at 0mm spacing. The
maximum SAR value is: 0.850W/kg. The device must not be collocated with any other
antennas or transmitters.

• This equipment has been SAR-evaluated for use in laptops (notebooks) with side slot
configuration.

• The device complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment, under 47 CFR 2.1093 paragraph (d)(2). End users must follow the specific
operating instructions for satisfying RF exposure compliance. To maintain compliance
with FCC RF exposure compliance requirements, please follow operation instruction as
documented in this manual.

• This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.

4 Certifications

ZyXEL MAX-100 Series User’s Guide

注意 !

依據 低功率電波輻射性電機管理辦法

第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用

者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。

第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現

有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。

前項合法通信，指依電信規定作業之無線電信。低功率射頻電機須忍
受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

Notices

Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Viewing Certifications

1 Go to http://www.zyxel.com.

2 Select your product from the drop-down list box on the ZyXEL home page to go to that

product's page.

3 Select the certification you wish to view from this page.

Certifications 5

ZyXEL MAX-100 Series User’s Guide

For your safety, be sure to read and follow all warning notices and instructions.

• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.

• Do NOT expose your device to dampness, dust or corrosive liquids.

• Do NOT store things on the device.

• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk
of electric shock from lightning.

• Connect ONLY suitable accessories to the device.

• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel should
service or disassemble this device. Please contact your vendor for further information.

• Do not use the device outside, and make sure all the connections are indoors. There is a
remote risk of electric shock from lightning.

• Antenna Warning! This device meets ETSI and FCC certification requirements when
using the included antenna(s). Only use the included antenna(s).

Safety Warnings

This product is recyclable. Dispose of it properly.

6 Safety Warnings

ZyXEL MAX-100 Series User’s Guide

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects
in materials or workmanship for a period of up to two years from the date of purchase. During
the warranty period, and upon proof of purchase, should the product have indications of failure
due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the
defective products or components without charge for either parts or labor, and to whatever
extent it shall deem necessary to restore the product or components to proper operating
condition. Any replacement will consist of a new or re-manufactured functionally equivalent
product of equal or higher value, and will be solely at the discretion of ZyXEL. This warranty
shall not apply if the product has been modified, misused, tampered with, damaged by an act
of God, or subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the
purchaser. This warranty is in lieu of all other warranties, express or implied, including any
implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in
no event be held liable for indirect or consequential damages of any kind to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center for your Return
Material Authorization number (RMA). Products must be returned Postage Prepaid. It is
recommended that the unit be insured when shipped. Any returned products without proof of
purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of
ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products
will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty
gives you specific legal rights, and you may also have other rights that vary from country to
country.

Registration

Register your product online to receive e-mail notices of firmware upgrades and information
at www.zyxel.com for global products, or at www.us.zyxel.com for North American products.

ZyXEL Limited Warranty 7

ZyXEL MAX-100 Series User’s Guide

Please have the following information ready when you contact customer support.

• Product model and serial number.

• Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

Customer Support

METHOD

LOCATION

CORPORATE
HEADQUARTERS
(WORLDWIDE)

COSTA RICA

CZECH REPUBLIC

DENMARK

FINLAND

FRANCE

GERMANY

HUNGARY

KAZAKHSTAN

NORTH AMERICA

SUPPORT E-MAIL TELEPHONE WEB SITE

SALES E-MAIL FAX FTP SITE

[e-mail] [phone] www.zyxel.com

www.europe.zyxel.com

[e-mail] [phone] ftp.zyxel.com

ftp.europe.zyxel.com

[e-mail] [phone] www.zyxel.co.cr ZyXEL Costa Rica

[e-mail] [phone] ftp.zyxel.co.cr

[e-mail] [phone] www.zyxel.cz ZyXEL Communications

[e-mail] [phone]

[e-mail] [phone] www.zyxel.dk ZyXEL Communications A/S

[e-mail] [phone]

[e-mail] [phone] www.zyxel.fi ZyXEL Communications Oy

[e-mail] [phone]

[e-mail] [phone] www.zyxel.fr ZyXEL France

[phone]

[e-mail] [phone] www.zyxel.de ZyXEL Deutschland GmbH.

[e-mail] [phone]

[e-mail] [phone] www.zyxel.hu ZyXEL Hungary

[e-mail] [phone]

http://zyxel.kz/support [phone] www.zyxel.kz ZyXEL Kazakhstan

[e-mail] [phone]

[e-mail] 1-800-255-4101

[phone]

[e-mail] [phone] ftp.us.zyxel.com

www.us.zyxel.com ZyXEL Communications Inc.

REGULAR MAIL

ZyXEL Communications Corp.
6 Innovation Road II

Science Park
Hsinchu 300
Ta iw a n

Plaza Roble Escazú
Etapa El Patio, Tercer Piso
San José, Costa Rica

Czech s.r.o.
Modranská 621
143 01 Praha 4 - Modrany
Ceská Republika

Columbusvej
2860 Soeborg
Denmark

Malminkaari 10
00700 Helsinki
Finland

1 rue des Vergers
Bat. 1 / C
69760 Limonest
France

Adenauerstr. 20/A2 D-52146
Wuerselen
Germany

48, Zoldlomb Str.
H-1025, Budapest
Hungary

43, Dostyk ave.,Office 414
Dostyk Business Centre
050010, Almaty
Republic of Kazakhstan

1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.

8 Customer Support

ZyXEL MAX-100 Series User’s Guide

METHOD

LOCATION

NORWAY

POLAND

RUSSIA

SPAIN

SWEDEN

UKRAINE

UNITED KINGDOM

SUPPORT E-MAIL TELEPHONE WEB SITE

SALES E-MAIL FAX FTP SITE

[e-mail] [phone] www.zyxel.no ZyXEL Communications A/S

[e-mail] [phone]

[e-mail] [phone] www.pl.zyxel.com ZyXEL Communications

[phone]

http://zyxel.ru/support [phone] www.zyxel.ru ZyXEL Russia

[e-mail] [phone]

[e-mail] [phone] www.zyxel.es ZyXEL Communications

[e-mail] [phone]

[e-mail] [phone] www.zyxel.se ZyXEL Communications A/S

[e-mail] [phone]

[e-mail] [phone] www.ua.zyxel.com ZyXEL Ukraine

[e-mail] [phone]

[e-mail] [phone]

08707 555779 (UK only)

[e-mail] [phone] ftp.zyxel.co.uk

www.zyxel.co.uk ZyXEL Communications UK

REGULAR MAIL

Nils Hansens vei 13
0667 Oslo
Norway

ul. Okrzei 1A
03-715 Warszawa
Poland

Ostrovityanova 37a Str.
Moscow, 117279
Russia

Arte, 21 5ª planta
28033 Madrid
Spain

Sjöporten 4, 41764 Göteborg
Sweden

13, Pimonenko Str.
Kiev, 04050
Ukraine

Ltd.,11 The Courtyard,
Eastern Road, Bracknell,
Berkshire, RG12 2XB,
United Kingdom (UK)

“+” is the (prefix) number you enter to make an international telephone call.

Customer Support 9

ZyXEL MAX-100 Series User’s Guide

10 Customer Support

ZyXEL MAX-100 Series User’s Guide

Table of Contents

Copyright ..................................................................................................................3

Certifications ............................................................................................................4

Safety Warnings ....................................................................................................... 6

ZyXEL Limited Warranty.......................................................................................... 7

Customer Support.................................................................................................... 8

Table of Contents ................................................................................................... 11

List of Tables .......................................................................................................... 13

List of Figures ........................................................................................................ 15

Preface ....................................................................................................................17

Chapter 1

Getting Started ....................................................................................................... 19

1.1 About Your ZyXEL Device ................................................................................19

1.2 Application Overview ..........................................................................................19

1.3 ZyXEL Device Hardware ....................................................................................20

1.4 The ZyXEL Utility ...............................................................................................20

1.4.1 Accessing the ZyXEL Utility .....................................................................21

Chapter 2

Tutorial .................................................................................................................... 23

2.1 Connecting to the Internet ..................................................................................23

2.1.1 Set Up Your User Name and Password ...................................................23

2.1.2 Set Up Search Frequencies ......................................................................24

2.1.3 Confirm the Connection ............................................................................25

Chapter 3

Wireless Configuration.......................................................................................... 27

3.1 WiMAX Overview ...............................................................................................27

3.2 ZyXEL Utility Summary .....................................................................................28

3.3 The Link Info Screen ..........................................................................................29

3.4 Frequency Settings ............................................................................................31

3.4.1 Frequency Ranges ...................................................................................31

3.5 The Site Survey Screen .....................................................................................32

Table of Contents 11

ZyXEL MAX-100 Series User’s Guide

3.5.1 Site Survey: Manual ..................................................................................33

3.5.2 Site Survey: Express ................................................................................34

3.5.2.1 Using the Site Survey Screen (Express): Example .........................35

3.6 Authentication ....................................................................................................37

3.7 The Profile Screen .............................................................................................38

3.8 The Adapter Screen ...........................................................................................39

3.8.1 Uploading Firmware ..................................................................................40

Chapter 4

Maintenance ........................................................................................................... 43

4.1 The About Screen .............................................................................................43

4.2 Uninstalling the ZyXEL Utility ............................................................................43

4.3 Upgrading the ZyXEL Utility ..............................................................................44

Chapter 5

Troubleshooting ..................................................................................................... 47

5.1 Problems Starting the ZyXEL Utility ...................................................................47

5.2 Problems Connecting to the Internet ..................................................................47

5.3 Problems with the Link Quality ...........................................................................48

Appendix A

Product Specifications .......................................................................................... 49

Appendix B

WiMAX Security...................................................................................................... 51

Appendix C

Setting up Your Computer’s IP Address.............................................................. 55

Index........................................................................................................................ 61

12 Table of Contents

ZyXEL MAX-100 Series User’s Guide

List of Tables

Table 1 Models Covered ....................................................................................... 19

Table 2 The ZyXEL Device .................................................................................... 20

Table 3 ZyXEL Utility: System Tray Icon ............................................................... 21

Table 4 Tutorial: Example Account Information ..................................................... 23

Table 5 ZyXEL Utility Summary ............................................................................. 29

Table 6 The Link Info Screen ................................................................................ 30

Table 7 Radio Frequency Conversion ................................................................... 31

Table 8 DL Frequency Example Settings .............................................................. 33

Table 9 The Site Survey Screen (Manual) ............................................................ 34

Table 10 The Site Survey Screen (Express) ......................................................... 35

Table 11 Example Supported Frequencies (GHz) ................................................. 35

Table 12 Example Frequency Settings .................................................................. 35

Table 13 The Profile Screen .................................................................................. 38

Table 14 The Adapter Screen ............................................................................... 40

Table 15 About ...................................................................................................... 43

Table 16 Troubleshooting Starting the ZyXEL Utility ............................................. 47

Table 17 Troubleshooting Internet Connection ...................................................... 47

Table 18 Troubleshooting Link Quality .................................................................. 48

Table 19 Product Specifications ............................................................................ 49

List of Tables 13

ZyXEL MAX-100 Series User’s Guide

14 List of Tables

ZyXEL MAX-100 Series User’s Guide

List of Figures

Figure 1 Mobile Station and Base Station .............................................................. 19

Figure 2 The ZyXEL Device ................................................................................... 20

Figure 3 ZyXEL Utility: System Tray Icon .............................................................. 21

Figure 4 Tutorial: Profile Screen ............................................................................. 24

Figure 5 Tutorial: Site Survey Screen (Manual) ..................................................... 24

Figure 6 Tutorial: Completing the Manual Site Survey Screen .............................. 25

Figure 7 Tutorial: Link Info Screen ......................................................................... 25

Figure 8 WiMax: Mobile Station ............................................................................. 27

Figure 9 WiMAX: Multiple Mobile Stations ............................................................. 28

Figure 10 ZyXEL Utility Summary ......................................................................... 28

Figure 11 The Link Info Screen .............................................................................. 29

Figure 12 Frequency Ranges ................................................................................. 32

Figure 13 The Site Survey Screen (manual) .......................................................... 34

Figure 14 The Site Survey Screen (Express) ......................................................... 34

Figure 15 Search Example 1 .................................................................................. 36

Figure 16 Search Example 2 .................................................................................. 36

Figure 17 Frequency Values .................................................................................. 36

Figure 18 Automatic Completion ............................................................................ 37

Figure 19 Authentication ........................................................................................ 37

Figure 20 The Profile Screen ................................................................................ 38

Figure 21 The Adapter Screen ............................................................................... 39

Figure 22 Adapter: Upload Firmware ..................................................................... 40

Figure 23 About ..................................................................................................... 43

Figure 24 Uninstall: Confirm ................................................................................. 44

Figure 25 Uninstall: Finish ..................................................................................... 44

Figure 26 Windows XP: Start Menu ....................................................................... 55

Figure 27 Windows XP: Control Panel ................................................................... 56

Figure 28 Windows XP: Control Panel: Network Connections: Properties ............ 56

Figure 29 Windows XP: Local Area Connection Properties ................................... 57

Figure 30 Windows XP: Internet Protocol TCP/IP Properties ................................ 57

Figure 31 Windows XP: Advanced TCP/IP Settings .............................................. 58

Figure 32 Windows XP: Internet Protocol (TCP/IP) Properties .............................. 59

List of Figures 15

ZyXEL MAX-100 Series User’s Guide

16 List of Figures

ZyXEL MAX-100 Series User’s Guide

Preface

Congratulations on your purchase of the ZyXEL MAX-100 Series WiMAX PCMCIA Card.
Your ZyXEL Device plugs into a PCMCIA port on your notebook computer and allows you to
access WiMAX wireless networks.

Your ZyXEL Device is easy to install and configure.

About This User's Guide

This manual is designed to guide you through the configuration of your ZyXEL Device for its
various applications.

Related Documentation

• Supporting Disk

Refer to the included CD for support documents.

• Quick Start Guide

The Quick Start Guide is designed to help you get up and running right away. It contains
hardware installation/connection information.

• ZyXEL Web Site

Please go to http://www.zyxel.com for product news, firmware, updated documents, and
other support materials.

User Guide Feedback

Help us help you. E-mail all User’s Guide-related comments, questions or suggestions for
improvement to [e-mail] or send regular mail to The Technical Writing
Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park,
Hsinchu, 300, Taiwan. Thank you.

Syntax Conventions

• “Enter” means for you to type one or more characters. “Select” or “Choose” means for
you to use one predefined choice.

• Mouse action sequences are denoted using a right angle bracket ( > ). For example, “In
Windows, click Start > Settings > Control Panel” means first click the Start button,
then point your mouse pointer to Settings and then click Control Panel.

• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”.

• The ZyXEL MAX-100 Series WiMAX PCMCIA Card may be referred to as “the ZyXEL
Device” or “the device” in this user’s guide.

Preface 17

ZyXEL MAX-100 Series User’s Guide

Graphics Icons Key

Computer Notebook Computer Wireless Base Station

Wireless Signal Internet Cloud Server

Router

18 Preface

This chapter introduces the ZyXEL Device and prepares you to use the ZyXEL utility. The
ZyXEL utility is a tool that helps you configure your ZyXEL Device.

1.1 About Your ZyXEL Device

The ZyXEL Device is an IEEE 802.16e compliant WiMAX wireless card for your notebook
computer. See the appendix for detailed product specifications.

At the time of writing this User’s Guide covers the following models:

Table 1 Models Covered

ZyXEL MAX-100 Series User’s Guide

CHAPTER 1

Getting Started

MAX-100

MAX-110

MAX-130

This User’s Guide uses screens and example settings from the MAX-100 model.

1.2 Application Overview

In a wireless metropolitan area network (MAN), the ZyXEL Device connects to a base station
(BS) for Internet access.

The following diagram shows a notebook computer equipped with the ZyXEL Device
connecting to the Internet through a base station BS1.

Figure 1 Mobile Station and Base Station

Chapter 1 Getting Started 19

ZyXEL MAX-100 Series User’s Guide

1.3 ZyXEL Device Hardware

Follow the instructions in the Quick Start Guide to install the ZyXEL utility and make
hardware connections.

Figure 2 The ZyXEL Device

The following table describes the ZyXEL Device.

Table 2 The ZyXEL Device

LABEL DESCRIPTION

A PCMCIA connector.

B 2dBi rotating antenna

C PWR LED ON The ZyXEL Device is properly connected and receiving power.

OFF The ZyXEL Device is not receiving power.

D LINK LED ON The ZyXEL Device has a connection with a base station.

BLINKING The ZyXEL Device is connecting with a base station.

OFF The ZyXEL Device does not have a connection with a base station.

1.4 The ZyXEL Utility

After you install the ZyXEL utility and insert the ZyXEL Device, an icon appears in the
system tray.

Note: The ZyXEL utility system tray icon displays only when the ZyXEL Device is

inserted properly.

20 Chapter 1 Getting Started