Zyxel V301-T1 User Manual [ru]
V300 Series
IP Phone
Default Login Details
IP Address dhcp
User Name admin
Password 1234
Firmware Version 1.20
Edition 1, 05/2010
www.zyxel.com
www.zyxel.com
Copyright © 2010
ZyXEL Communications Corporation
About This User's Guide
About This User's Guide
Intended Audience
This manual is intended for people who want to configure the V300 using t he L CD
screen and/or web configurator. You should have at least a basic knowledge of
TCP/IP networking concepts and topology.
Related Documentation
•Quick Start Guide
The Quick Start Guide is designed to help you get up and running right away. It
contains information on setting up and configuring the V300.
• Web Configurator Online Help
Embedded web help for descriptions of individual screens and supplementary
information.
• Support Disc
Refer to the included CD for support documents.
• ZyXEL Web Site
Please refer to www.zyxel.com
product certifications.
for additional support documentation and
User’s Guide Feedback
Help us help you. Send all User’s Guide-related comments, questions or
suggestions for improvement to the following address, or use e-mail instead.
Thank you!
The Technical Writing Team,
ZyXEL Communications Corp.,
6 Innovation Road II,
Science-Based Industrial Park,
Hsinchu, 300, Taiwan.
E-mail: techwriters@zyxel.com.tw
V300 Series User’s Guide
3
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The V300 or V301 may be referred to as the “V300”, the “device”, the “system”
or the “product” in this User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
Document Conventions
• A key stroke is denoted by square brackets and uppercase text, for example,
[ENTER] means the “enter” or “ret urn” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the
[ENTER] key. “Select” or “choose” means for you to use one of the predefined
choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For
example, Maintenance > Log > Log Setting means you first click
Maintenance in the navigation panel, then the Log sub menu and finally the
Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value.
For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may
denote “1000000” or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other
words”.
4
V300 Series User’s Guide
Document Conventions
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The V300 icon is
not an exact representation of your device.
V300 Computer Notebook computer
Server DSLAM Firewall
Telephone Switch Router
V300 Series User’s Guide
5
Safety Warnings
• Do NOT use this product near water, for example, in a wet basement or near a
swimming pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a
remote risk of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing co vers can expose y ou to
dangerous high voltage points or other risks. ONLY qualified service personnel
should service or disassemble this device. Please contact your vendor for further
information.
Safety Warnings
For your safety, be sure to read and follow all warning notices and
instructions.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble
over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device. Connect it to
the right supply voltage (for example, 110V AC in North America or 230V AC in
Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place
the product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might
cause electrocution.
• If the power adaptor or cord is damaged, remove it from the device and the
power source.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor
to order a new one.
• Do not use the device outside, and make sure all the connections are indoors.
There is a remote risk of electric shock from lightning.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm
your device.
• If you wal l mount your device, m ake sure that no electrical lines, gas or water
pipes will be damaged.
6
• The PoE (Power over Ethernet) devices that supply or receive power and their
connected Ethernet cables must all be completely indoors.
V300 Series User’s Guide
This product is recyclable. Dispose of it properly.
Safety Warnings
V300 Series User’s Guide
7
Safety Warnings
8
V300 Series User’s Guide
Contents Overview
Contents Overview
User’s Guide ........................................................................................................ ...................25
Introducing the V300 ................................................................................................................. 27
Hardware ................................................................................................................................... 31
Technical Reference ..............................................................................................................43
Using the LCD Screen ............................................................................................................... 45
The Phonebook ......................................................................................................................... 51
LCD Menus: Basic Settings ....................................................................................................... 53
LCD Menus: Advanced ..............................................................................................................59
The Web Configurator ............................................................................................................... 83
The Status Screens ................................................................................................................... 89
Network Setup ........................................................................................................................... 97
SIP Account Setup ................................................ ... .... ... ... ... .... ... ... ... ... .... ... ........................... 101
Phone Setup ................................ .... .........................................................................................119
The Phone Book ...................................................................................................................... 127
System ................................... ...................... ....................... ....................... .............................. 137
Logs ....................................... .................................................... .............................................. 145
Tools ........................................................................................................................................ 147
Troubleshooting ..................................................... .................................................................. 157
V300 Series User’s Guide
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Contents Overview
10
V300 Series User’s Guide
Table of Contents
Table of Contents
About This User's Guide..........................................................................................................3
Document Conventions............................................................................................................4
Safety Warnings ........................................................................................................................6
Contents Overview ...................................................................................................................9
Table of Contents....................................................................................................................11
List of Figures.........................................................................................................................17
List of Tables...........................................................................................................................23
Part I: User’s Guide................................................................................ 25
Chapter 1
Introducing the V300 ..............................................................................................................27
1.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 27
1.2 Applications ............................................... ... ... ... .... ... ... .......................................................28
1.2.1 Make Calls via Internet Telephony Service Provider .................................................. 28
1.2.2 Make Calls via IP-PBX ............................................................................................... 28
1.2.3 Make Peer-to-peer Calls .............. .... ... ... ... ................................................. ... ... .......... 29
1.3 Ways to Manage the V300 ..................................................................................................29
1.4 Good Habits for Managing the V300 ................................................................................... 30
Chapter 2
Hardware..................................................................................................................................31
2.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 31
2.2 Physical Features ......................................................................... ... .... ... ... ... .... ................... 32
2.2.1 The LCD Screen ........................................................................................................ 37
2.2.2 Resetting the V300 .................... ............................................. .... ... ... ... .... ... ................ 37
2.3 Phone Functions .............. ............................................. ... .... ... ... ... ... .................................... 37
2.3.1 Making a Call ......................................................... .... ... ... ... ... .... ... ... .......................... 37
2.3.2 Receiving a Call .........................................................................................................38
2.3.3 Ending a Call .................................... ... ... ... .... ............................................. ... ... ... ....... 38
2.3.4 Changing the Volume .......................... ... ... ................................................................. 38
2.3.5 Muting a Call .................... ... ... ... ............................................. .... ... ... ... .... ... ... ... ... ....... 39
2.3.6 Placing a Call on Hold ................................................................................................ 39
V300 Series User’s Guide
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Table of Contents
2.3.7 Using Voicemail ................................................... ... ............................................. .... ...39
2.3.8 Making Conference Calls ........................................................................... ................ 39
2.3.9 Transferring a Call ............... ... ... ... .... ... ... ............................................. .... ... ... ... ... .... ...41
2.3.10 Upgrading the Phone’s Firmware ............................................................................. 41
Part II: Technical Reference.................................................................. 43
Chapter 3
Using the LCD Screen............................................................................................................45
3.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 45
3.2 Navigation ................. .... ... ... ............................................. .... ... ... ... ... .... ... ... ... .... ................... 45
3.3 Enabling and Disabling Features ......................................................................................... 46
3.4 Entering Numbers, Letters and Symbols ............................................................................. 46
3.5 LCD Menu Overview ........................................................................................................... 47
3.6 The LCD Status Screen ....................................................................................................... 49
Chapter 4
The Phonebook.......................................................................................................................51
4.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 51
4.1.1 What You Can Do in This Chapter ............................................................................. 51
4.2 Add a Phonebook Entry ....................................................................................................... 51
4.3 Call a Phonebook Contact ............................ ... ... .... ... ... ... .... ... ... ..........................................52
4.4 Calling a Number Not in the Phonebook ............................................................................. 52
Chapter 5
LCD Menus: Basic Settings...................................................................................................53
5.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 53
5.1.1 What You Can Do in This Chapter ............................................................................. 53
5.2 Entering the Menu System .................................................................................................. 53
5.3 The Phonebook Menu .........................................................................................................54
5.4 The Volume Setting Menu ................................................................................................... 54
5.4.1 Volume Screen .................... ... ... ... .... ... ............................................. ... .... ... ... ... ... .......55
5.5 The System Info Menu ........................................... ... ... ... .... ... ... ... ... .... ... ... .......................... 55
5.6 The Advanced Setting Menu ............................................................................................... 56
5.7 The Reset Menu .................................................................................................................. 56
5.7.1 System Restart .................... ... ... ............................................. .... ... ... ... .... ... ................56
5.7.2 Load Factory Default .................................................................................................. 56
Chapter 6
LCD Menus: Advanced ...........................................................................................................59
6.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 59
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V300 Series User’s Guide
Table of Contents
6.1.1 What You Can Do in This Chapter ............................................................................. 59
6.1.2 What You Need to Know .................................. ... ... .... ............................................. ... 60
6.2 The Advanced Setting Menu ............................................................................................... 60
6.3 The VoIP Menus ..................................................................................................................60
6.3.1 SIP Active ..................... .... ... ... ... ... .... ... ............................................. ... .... ... ... ... ... ....... 61
6.3.2 SIP Number ......................... ... ... ............................................. .... ... ... ... .... ... ................ 62
6.3.3 SIP Server Address .................................................................................................... 63
6.3.4 SIP Server Port ..........................................................................................................63
6.3.5 SIP Register Server ................................................................................................... 64
6.3.6 SIP Register Port ....................................................................................................... 65
6.3.7 SIP Service Domain ................................................................................................... 65
6.3.8 SIP User ID ................................................................................................................ 66
6.3.9 SIP Password ................................................................ ... ... ... .... ... ... ..........................67
6.4 The Auto Provision Menu ....................................................................................................67
6.4.1 Auto Provision Active .......... ... ... ... .............................................. ... ... ... .... ... ... ... ... .... ... 68
6.4.2 Protocol ........ ... .... ... ... ... .............................................. ... ... ... ... .... ... ... .......................... 68
6.4.3 Auto Provisioning Server Address ............................................................................. 69
6.4.4 Server Port ...... .... ... ... ... .... ............................................. ... ... ... .... ... ... .......................... 70
6.4.5 Expire Time ..... .... ... ... ... .... ... ............................................. ... ... .... ... ... ... ....................... 70
6.4.6 Retry Time ........................ ... ............................................. ... ... .... ... ... ... .... ................... 70
6.5 DHCP ........................................ ... ... ... ... .... ............................................. ... ... .... ... ................71
6.6 The Static IP Menu ... .... ... ... ... ................................................. ... ... ....................................... 71
6.6.1 IP Address ........................... ... ... ............................................. .... ... ... ... .... ... ................ 72
6.6.2 Gateway ....... ... .... ... ... ... .............................................. ... ... ... ... .... ... ... .......................... 73
6.6.3 Subnet Mask ....................................................... ... .... ... ... ... ... ....................................73
6.6.4 First and Second DNS Servers .................................................................................. 74
6.7 The PPPoE Menu ................................................................................................................ 74
6.7.1 PPPoE Username ......................................................................................................75
6.7.2 PPPoE Password ....................................................................................................... 76
6.8 The VLAN Menu .................................................................................................................. 76
6.9 LCD Contrast ......................... .... ... ... ... ............................................. .... ... ... ... .... ... ................77
6.10 Ring Setting ....................................................................................................................... 78
6.11 Flexworker Mode ............................................................................................................... 78
6.11.1 Using Flexworker Mode ............................................................................................ 78
6.12 Clock Alarm .......................................................................................................................80
6.13 Time Zone .......................................................................................................................... 80
6.14 Date Format ....................................................................................................................... 80
Chapter 7
The Web Configurator............................................................................................................83
7.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 83
7.2 Accessing the Web Configurator ......................................................................................... 83
7.2.1 Title Bar .................................. ... ............................................. .... ... ... .......................... 86
V300 Series User’s Guide
13
Table of Contents
7.2.2 Navigation Panel .......... .... ... ... ... ................................................................................. 86
7.2.3 Main Window .......................... ... ............................................. .... ... ... ... .... ... ... .............87
7.2.4 Status Bar ............................................... ... .............................................. ... ................ 87
Chapter 8
The Status Screens.................................................................................................................89
8.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 89
8.1.1 What Yo u Can Do in this Chapter .............................................................................. 89
8.2 Status Screen ............................... ... ... ... .... ... ... ... .............................................. ... ... ... .......... 90
8.3 Packet Statistics .................................................................. ... ... ... ... .... ... ... .......................... 92
8.4 VoIP Statistics ..................................... ... .............................................. ... ... ... .... ................... 93
Chapter 9
Network Setup.........................................................................................................................97
9.1 Overview ............. ............................................. ... .... ... ... ... .... ................................................ 97
9.1.1 What You Can Do in This Chapter ............................................................................. 97
9.1.2 What You Need to Know About Network Setup ............................... ... .... ... ... ... ... .... ... 97
9.2 Internet Connection ...... ... ... ... .... ... ... ... ................................................................................. 99
9.3 Management Port ...................................... ... ... ... .... ... ........................................................100
Chapter 10
SIP Account Setup................................................................................................................101
10.1 Overview .......................................................................................................................... 101
10.1.1 What You Can Do in This Chapter . ........................................................................ 101
10.1.2 What You Need to Know About Network Setup ..................................................... 101
10.2 The SIP Settings Screen ................................................................................................. 109
10.2.1 Advanced SIP Setup Screen ............................. .......... ......... .......... .......... ......... ...... 113
10.3 SIP QoS Screen ...............................................................................................................117
Chapter 11
Phone Setup..........................................................................................................................119
11.1 Overview ...........................................................................................................................119
11.2 What You Can Do in This Chapter ....................................................................................119
11.3 Phone Settings Screen .................................................................................................... 120
11.3.1 Voice Activity Detection/Silence Suppression ........................................................ 123
11.3.2 Comfort Noise Generation .............. ........................................................................ 123
11.4 Phone Region Screen .....................................................................................................123
11.5 Speed Dial Settings Screen ............................................................................................ 124
11.6 Programmable Feature Key Settings Screen .................................................................. 125
Chapter 12
The Phone Book....................................................................................................................127
12.1 Overview .......................................................................................................................... 127
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V300 Series User’s Guide
Table of Contents
12.1.1 What You Can Do in This Chapter . ........................................................................ 127
12.2 Call Forward Screen ........................................................................................................ 127
12.3 Contact List Screen ......................................................................................................... 130
12.4 Group List Screen ............................................................................................................131
12.5 Block List Screen ............................................................................................................. 133
12.6 DND White List Screen ....................................................................................................135
Chapter 13
System...................................................................................................................................137
13.1 Overview .......................................................................................................................... 137
13.2 What You Can Do in This Chapter ........................................ ............. ............. ............ ..... 137
13.3 General Screen .............................................................................................................. 138
13.4 Time Setting Screen ........................................................................................................ 140
13.5 Dynamic DNS .................................................................................................................. 142
13.6 Clock Alarm Setting ......................................................................................................... 144
Chapter 14
Logs .......................................................................................................................................145
14.1 Overview .......................................................................................................................... 145
14.2 Logs Screen .................................................... .... ... ... ... .... ... ... ........................................ 145
14.3 SIP Message ................................................................................................................... 146
Chapter 15
Tools.......................................................................................................................................147
15.1 Overview .......................................................................................................................... 147
15.1.1 What You Can Do in This Chapter . ........................................................................ 147
15.2 Firmware Screen ............................................................................................................. 147
15.3 Configuration Screen ....................................................................................................... 150
15.3.1 Backup Configuration ........................ ....................................... .............................. 150
15.3.2 Restore Configuration ............................................................................................ 150
15.3.3 Save Debug Log .................................................................................................... 152
15.3.4 Back to Factory Defaults ...... ... ... .... ............................................. ... ... .... ... ... ... ... .....152
15.4 Restart Screen .................................................................................................................152
15.5 Ring Maintenance Screen ............................................................................................... 153
15.6 Packet Mirror Screen ....................................................................................................... 154
Chapter 16
Troubleshooting....................................................................................................................157
16.1 Overview .......................................................................................................................... 157
16.2 Power, Hardware Connections, and LEDs .............................. ... ... .... ... ... ... .... ... ... ... ........157
16.3 Internet Access ................................................................................................................ 160
16.4 Phone Calls and VoIP ......................................................................................................161
V300 Series User’s Guide
15
Table of Contents
Appendix A Product Specifications.......................................................................................165
Appendix B Setting Up Your Computer’s IP Address...........................................................171
Appendix C Pop-up Windows, JavaScripts and Java Permissions......................................201
Appendix D IP Addresses and Subnetting...........................................................................209
Appendix E Legal Information..............................................................................................219
Appendix F Open Software Announcements.......................................................................223
Appendix G Customer Support ............................................................................................229
Index.......................................................................................................................................235
16
V300 Series User’s Guide
List of Figures
List of Figures
Figure 1 Internet Telephony Service Provider Application ............................................ ... ....................... 28
Figure 2 IP-PBX Application .................................................................................................................. 29
Figure 3 Peer-to-peer Calling ................................................................................................................. 29
Figure 4 Front Panel Hardware ............................................................................................................. 32
Figure 5 Side Panel ................................................................................................................................ 34
Figure 6 Rear Panel ............................................................................................................................... 35
Figure 7 Base Panel Hardware ............................................................................................................. 36
Figure 8 Example: DHCP ....................................................................................................................... 46
Figure 9 LCD Status Screen ...................................................................................................................49
Figure 10 Flexworker Icon ...................................................................................................................... 49
Figure 11 LCD Contact Record ............................................................................................................... 51
Figure 12 LCD Contact Record: Save .................................................................................................... 52
Figure 13 LCD Dial Screen .................................................................................................................... 52
Figure 14 LCD Contact List Screen ....................................................................................................... 52
Figure 15 LCD Menu Setting .................................................................................................................. 53
Figure 16 LCD Menu: Phonebook.......................................................................................................... 54
Figure 17 LCD Menu: Volume Setting ................................................................................................... 54
Figure 18 LCD Menu: Volume Screen ................................................................................................... 55
Figure 19 LCD Menu: System Info ........................................................................................................ 55
Figure 20 LCD Menu: Reset .................................................................................................................. 56
Figure 21 LCD Menu: Reset: System Restart ........................................................................................ 56
Figure 22 LCD Menu: Reset: System Restart: Confirm ......................................................................... 56
Figure 23 LCD Menu: Reset: Reset Default .................... ... ... .... ... ... ... ............................................. ....... 56
Figure 24 LCD Menu: Reset: Reset Default: Confirm ........................................................................... 57
Figure 25 LCD Menu: Advanced Setting................................................................................................ 60
Figure 26 LCD Menu: Admin Password Entry ....................................................................................... 61
Figure 27 LCD Menu: SIP Active............................................................................................................ 61
Figure 28 LCD Menu: SIP Active............................................................................................................ 62
Figure 29 LCD Menu: SIP Number......................................................................................................... 62
Figure 30 LCD Menu: SIP Number - Edit ............................................................ .... ... ... ... ...................... 62
Figure 31 LCD Menu: SIP Server Address............................................................................................. 63
Figure 32 LCD Menu: SIP Server Address - Edit ....................................................................... ... ... .... .. 63
Figure 33 LCD Menu: SIP Server Port ................................................................................................... 63
Figure 34 LCD Menu: SIP Server Port - Edit.......................................................................................... 64
Figure 35 LCD Menu: SIP Register Server ............................................................................................ 64
Figure 36 LCD Menu: SIP Register Server Address - Edit..................................................................... 64
Figure 37 LCD Menu: SIP Register Port ................................................................................................ 65
Figure 38 LCD Menu: SIP Register Port - Edit....................................................................................... 65
V300 Series User’s Guide
17
List of Figures
Figure 39 LCD Menu: SIP Service Domain............................................................................................ 65
Figure 40 LCD Menu: SIP Service Domain - Edit................................................................................... 66
Figure 41 LCD Menu: SIP User ID ........................................................................................................ 66
Figure 42 LCD Menu: SIP User ID - Edit................................................................................................ 66
Figure 43 LCD Menu: Authentication Password..................................................................................... 67
Figure 44 LCD Menu: Authentication Password - Edit ........................................................................... 67
Figure 45 LCD Menu: Admin Password Entry ....................................................................................... 67
Figure 46 LCD Menu: DHCP ................................................................................................................. 68
Figure 47 LCD Menu: DHCP ................................................................................................................ 68
Figure 48 LCD Menu: Protocol ............................................................................................................. 68
Figure 49 LCD Menu: Serv Addr .......................................................................................................... 69
Figure 50 LCD Menu: Serv Addr Error ................................................................................................. 69
Figure 51 LCD Menu: Serv Port ........................................................................................................... 70
Figure 52 LCD Menu: Expire Time ........................................................................................................ 70
Figure 53 LCD Menu: Retry Time .......................................................................................................... 70
Figure 54 LCD Menu: DHCP ................................................................................................................ 71
Figure 55 LCD Menu: Static IP............................................................................................................... 71
Figure 56 LCD Menu: IP Address........................................................................................................... 72
Figure 57 LCD Menu: IP Address - Edit ................................................................................................. 72
Figure 58 LCD Menu: Gateway............................................................................................................. 73
Figure 59 LCD Menu: Gateway - Edit..................................................................................................... 73
Figure 60 LCD Menu: Subnet Mask ....................................................................................................... 73
Figure 61 LCD Menu: Subnet Mask - Edit ............................................................................................. 73
Figure 62 LCD Menu: First / Second DNS ............................................................................................. 74
Figure 63 LCD Menu: First / Second DNS - Edit.................................................................................... 74
Figure 64 LCD Menu: PPPoE ................................................................................................................ 75
Figure 65 LCD Menu: PPPoE Username............................................................................................... 75
Figure 66 LCD Menu: PPPoE Username - Edit .....................................................................................75
Figure 67 LCD Menu: PPPoE Password................................................................................................ 76
Figure 68 LCD Menu: PPPoE Password - Edit .....................................................................................76
Figure 69 LCD Menu: VLAN ................................................................................................................... 77
Figure 70 LCD Menu: LCD Contrast .............................................................................. .... ... ... .............77
Figure 71 LCD Menu: Ring Type ........................................................................................................... 78
Figure 72 LCD Menu: Flexworker Mode .......................... ................... .................... ................... ............. 78
Figure 73 LCD Menu: Clock Alarm ......................................................................................................... 80
Figure 74 LCD Menu: Time Zone ........................................................................................................... 80
Figure 75 LCD Menu: Date Format ........................................................................................................ 81
Figure 76 Password Screen .................................................................................................................. 83
Figure 77 Change Password Screen ........................ ................. ................ ............. ................ ................ 84
Figure 78 The Status Screen .................................................................................................................85
Figure 79 Status Screen ......................................................................................................................... 90
Figure 80 Packet Statistics ..................................................................................................................... 92
Figure 81 VoIP Statistics .........................................................................................................................93
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V300 Series User’s Guide
List of Figures
Figure 82 Network > Internet Connection ............................................................................................... 99
Figure 83 Network > Mgnt Port ............................................................................................................. 100
Figure 84 SIP User Agent ............................. ... ... ... ... .... ... ... ................................................. ................. 103
Figure 85 SIP Proxy Server .......................................... ... ... ................................................. ................. 104
Figure 86 SIP Redirect Server ......................... ... ... ... .... ... ... ... .... ... ... ... .................................................. 105
Figure 87 STUN .................................................................................................................................... 106
Figure 88 DiffServ: Differentiated Service Field .................................................................................... 108
Figure 89 VoIP > SIP > SIP Settings .....................................................................................................110
Figure 90 VoIP > SIP > SIP Settings > Advanced .................................................................................113
Figure 91 VoIP > SIP > QoS ..................................................................................................................117
Figure 92 VoIP > Phone > Phone Settings ........................................................................................... 120
Figure 93 VoIP > Phone > Region ................................ ... ... ... .... ... ... ... .................................................. 123
Figure 94 Phone Book > Speed Dial .. ... ... .... ... ... ... ................................................. ... ... ... .... ... ... ... ........124
Figure 95 Phone Book > Programmable Feature Key Settings ............................................................ 125
Figure 96 VoIP > Phone Book > Call Forward ...................................................................................... 128
Figure 97 VoIP > Phone Book > Contact List ....................................................................................... 130
Figure 98 VoIP > Phone Book > Group List ......................................................................................... 132
Figure 99 VoIP > Phone Book > Block List .......................................................................................... 133
Figure 100 VoIP > Phone Book > DND White List ...............................................................................135
Figure 101 Maintenance > System > General ......................................................................................138
Figure 102 Maintenance > Time Setting ............................................................................................... 140
Figure 103 Maintenance > DDNS ......................................................................................................... 143
Figure 104 Maintenance > System > Clock Alarm Setting ................................................................... 144
Figure 105 Maintenance > Logs ........................................................................................................... 145
Figure 106 Maintenance > SIP Message ............................................................................................. 146
Figure 107 Maintenance > Tools > Firmware Upload ........................................................................... 148
Figure 108 Upload Warning ..................................................................................................................148
Figure 109 Network Temporarily Disconnected ....................................................................................149
Figure 110 Upload Error Message ... ... ... ... .... ... ............................................. ... ... .... .............................. 149
Figure 111 Maintenance > Tools > Configuration .................................................................................150
Figure 112 Configuration Upload Successful .......................................................................................151
Figure 113 Temporarily Disconnected ..................................................................................................151
Figure 114 Configuration Restore Error ................................................................................................ 152
Figure 115 Maintenance > Tools > Restart ........................................................................................... 152
Figure 116 Maintenance > Tools > Ring Maintenance ......................................................................... 153
Figure 117 Packet Mirror Example ....................................................................................................... 154
Figure 118 Maintenance > Tools > Packet Mirror .................................................................................154
Figure 119 Wall-mounting Example ......................................................................................................169
Figure 120 Masonry Plug and M4 Tap Screw .......................................................................................169
Figure 121 Windows XP: Start Menu .................................................................................................... 172
Figure 122 Windows XP: Control Panel ............................................................................................... 172
Figure 123 Windows XP: Control Panel > Network Connections > Properties ......................... ... ... .... . 173
Figure 124 Windows XP: Local Area Connection Properties ............................................................... 173
V300 Series User’s Guide
19
List of Figures
Figure 125 Windows XP: Internet Protocol (TCP/IP) Properties .......................................................... 174
Figure 126 Windows Vista: Start Menu ................................................................................................. 176
Figure 127 Windows Vista: Control Panel ............................................................................................ 176
Figure 128 Windows Vista: Network And Internet ................................................................................ 176
Figure 129 Windows Vista: Network and Sharing Center ..................................................................... 177
Figure 130 Windows Vista: Network and Sharing Center ..................................................................... 177
Figure 131 Windows Vista: Local Area Connection Properties ............................................................ 178
Figure 132 Windows Vista: Internet Protocol Version 4 (TCP/IPv4) Properties ................................... 179
Figure 133 Mac OS X 10.4: Apple Menu .............................................................................................. 181
Figure 134 Mac OS X 10.4: System Preferences ................................................................................. 181
Figure 135 Mac OS X 10.4: Network Preferences ...............................................................................182
Figure 136 Mac OS X 10.4: Network Preferences > TCP/IP Tab. ........................................................ 182
Figure 137 Mac OS X 10.4: Network Preferences > Ethernet ................ ................................... ........... 183
Figure 138 Mac OS X 10.4: Network Utility .......................................................................................... 184
Figure 139 Mac OS X 10.5: Apple Menu .............................................................................................. 185
Figure 140 Mac OS X 10.5: Systems Preferences ............................................................................... 185
Figure 141 Mac OS X 10.5: Network Preferences > Ethernet ................ ................................... ........... 186
Figure 142 Mac OS X 10.5: Network Preferences > Ethernet ................ ................................... ........... 187
Figure 143 Mac OS X 10.5: Network Utility .......................................................................................... 188
Figure 144 Ubuntu 8: System > Administration Menu .......................................................................... 189
Figure 145 Ubuntu 8: Network Settings > Connections ...................... .... ............................................. . 189
Figure 146 Ubuntu 8: Administrator Account Authentication ................................................................ 190
Figure 147 Ubuntu 8: Network Settings > Connections ...................... .... ............................................. . 190
Figure 148 Ubuntu 8: Network Settings > Properties ........................................................................... 191
Figure 149 Ubuntu 8: Network Settings > DNS ...................................................................................192
Figure 150 Ubuntu 8: Network Tools .................................................................................................... 193
Figure 151 openSUSE 10.3: K Menu > Computer Menu ..................................................................... 194
Figure 152 openSUSE 10.3: K Menu > Computer Menu ..................................................................... 195
Figure 153 openSUSE 10.3: YaST Control Center .............................................................................. 195
Figure 154 openSUSE 10.3: Network Settings .................................................................................... 196
Figure 155 openSUSE 10.3: Network Card Setup ............................................................................... 197
Figure 156 openSUSE 10.3: Network Settings .................................................................................... 198
Figure 157 openSUSE 10.3: KNetwork Manager ................................................................................. 199
Figure 158 openSUSE: Connection Status - KNetwork Manager ........................................................ 199
Figure 159 Pop-up Blocker ................................................................................................................... 201
Figure 160 Internet Options: Privacy .................................................................................................... 202
Figure 161 Internet Options: Privacy .................................................................................................... 203
Figure 162 Pop-up Blocker Settings ..................................................................................................... 204
Figure 163 Internet Options: Security ................................................................................................... 205
Figure 164 Security Settings - Java Scripting ....................................................................................... 206
Figure 165 Security Settings - Java ......................................................................................................207
Figure 166 Java (Sun) .......................................................................................................................... 208
Figure 167 Network Number and Host ID ............................................................................................210
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V300 Series User’s Guide
List of Figures
Figure 168 Subnetting Example: Before Subnetting ....................................... ... .... ... ... ... ..................... 213
Figure 169 Subnetting Example: After Subnetting ....................................... ... ... .... ... ... ... ..................... 214
V300 Series User’s Guide
21
List of Figures
22
V300 Series User’s Guide
List of Tables
List of Tables
Table 1 Models Covered ........................................................................................................................ 27
Table 2 Front Panel Hardware ............................................................................................................... 33
Table 3 Side Panel Hardware ................................................................................................................ 35
Table 4 Rear Panel Hardware ............................................................................................................... 36
Table 5 Base Panel Hardware ............................................................................................................... 36
Table 6 Keypad Characters ................................................................................................................... 47
Table 7 LCD Menu Overview ................................................................................................................. 47
Table 8 LCD Menu: Volume Setting ....................................................................................................... 54
Table 9 LCD Menu: System Info ............................................................................................................ 55
Table 10 LCD Menu: SIP Account Configuration ................................................................................... 61
Table 11 LCD Menu: SIP Account Configuration ...................................................................................68
Table 12 LCD Menu: Static IP ................................................................................................................ 69
Table 13 LCD Menu: Static IP ................................................................................................................ 71
Table 14 LCD Menu: SIP Account Configuration ................................................................................... 72
Table 15 LCD Menu: PPPoE .................................................................................................................75
Table 16 LCD Menu: SIP Account Configuration ................................................................................... 75
Table 17 LCD Menu: VLAN ................................................................................................................... 77
Table 18 Web Configurator Icons in the Title Bar .................................................................................. 86
Table 19 Navigation Panel Summary .................................................................................................... 86
Table 20 S tatus Screen .......................................................................................................................... 90
Table 21 Packet S tatistics ...................................................................................................................... 92
Table 22 VoIP Statistics ......................................................................................................................... 94
Table 23 Private IP Address Ranges ....... .... ... ... ... ... .... ... ... ................................................. ... ... ... ..........97
Table 24 Network > Internet Connection .............. ... ................................................. ... ... .... ... ... ... ..........99
Table 25 Network > Mgnt Port ............................................................................................................. 100
Table 26 SIP Call Progression ................. .... ... ................................................ ... .... ... ... ... .... ... ..............102
Table 27 VoIP > SIP > SIP Settings ......................................................................................................111
Table 28 VoIP > SIP > SIP Settings > Advanced Setup .......................................................................114
Table 29 VoIP > SIP > QoS ..................... .... ... ... ... ... .... ... ... ... .... ............................................................117
Table 30 VoIP > Phone > Phone Settings ........................................................................................... 121
Table 31 VoIP > Phone > Region ........................................................................................................ 123
Table 32 Phone Book > Speed Dial ..................................................................................................... 124
Table 33 Phone Book > Programmable Feature Key Settings ............................................................ 125
Table 34 VoIP > Phone Book > Call Forward ...................................................................................... 128
Table 35 VoIP > Phone Book > Contact List ................................... ... .... ... ... ... ... .... .............................. 130
Table 36 VoIP > Phone Book > Group List .......................................................................................... 132
Table 37 VoIP > Phone Book > Block List ...................... ... ... .... ... ... ... .... ... ... ... ... .... .............................. 133
Table 38 VoIP > Phone Book > DND White List .................................................................................. 136
V300 Series User’s Guide
23
List of Tables
Table 39 Maintenance > System > General ...... ... ... .... ... ... ... .... ... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ... ..... 138
Table 40 Maintenance > Time Setting .. ... .... ... ... ... ... .... ... ... ... .... ... ... ... .... ... ........................................... 140
Table 41 Maintenance > System > DDNS ........................................................................................... 143
Table 42 Maintenance > System > Clock Alarm Setting ........................ ................ ................ .............. 144
Table 43 Maintenance > Logs ............................................................................................................. 145
Table 44 Maintenance > SIP Message ................................................................................................ 146
Table 45 Maintenance > Tools > Firmware Upload ............................................................................. 14 8
Table 46 Maintenance > Tools > Configuration > Restore ...................................................................150
Table 47 Maintenance > Tools > Ring Maintenance ............................................................................ 153
Table 48 Maintenance > Tools > Ring Maintenance ............................................................................ 155
Table 49 Hardware Specifications ....................................................................................................... 165
Table 50 Firmware Specifications ........................................................................................................ 166
Table 51 S tandards Supported ............................................................................................................167
Table 52 IP Address Network Number and Host ID Example ........ ... .... ... ... ... ... .... ... ... ... .... ... ... ... ... .... . 210
Table 53 Subnet Masks ........................................................................................................................211
Table 54 Maximum Host Numbers . ... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... .... ... ............................................211
Table 55 Alternative Subnet Mask Notation .........................................................................................212
Table 56 Subnet 1 ................................................................................................................................ 215
Table 57 Subnet 2 ................................................................................................................................ 215
Table 58 Subnet 3 ................................................................................................................................ 215
Table 59 Subnet 4 ................................................................................................................................ 215
Table 60 Eight Subnets ............................................ .... ... ... .................................................................. 216
Table 61 24-bit Network Number Subnet Planning ................................................ ... ... ... .... ... ... ........... 216
Table 62 16-bit Network Number Subnet Planning ................................................ ... ... ... .... ... ... ........... 217
Table 63 Open Source Components ........................................................................ ... ... .... ... ... ... ........227
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V300 Series User’s Guide
PART I
User’s Guide
25
26
CHAPTER 1
Introducing the V300
1.1 Overview
This chapter introduces the main applications and features of the V300. It also
introduces the ways you can manage the V300.
The V300 is an IP phone that allows you to make phone calls over the Internet.
Sending voice signals over the Internet is called Voice over IP (VoIP). VoIP allows
you to call other IP phones, mobile phones or landlines all over the world.
The V300 is packed with features - including multiple lines, phonebook,
conference calls, call transfer, call hold, and many more.
You can configure and manage the V300 directly, using its multi-function keypad
and LCD screen. Alternatively, access the internal web configurator using a
computer connected to the network for remote administrative configuration.
The V300’s Ethernet ports allow you to connect it to your Local Area Network
(LAN) and your computer. Your computer can access the LAN through the V300, as
shown in the following figure. A is your computer, B is your V300 and C is your
modem or router.
At the time of writing, this User’s Guide covers the following models.
Table 1 Models Covered
V300 IP phone.
V301 IP phone with Power over Ethernet (PoE)
capability.
V300 Series User’s Guide
27
Chapter 1 Introducing the V300
1.2 Applications
Here are some examples of how you can use your V300.
1.2.1 Make Calls via Internet Telephony Service Provider
In a home or small office environment, you can use the V300 to make and recei ve
VoIP telephone calls through an Internet Telephony Service Provider (ITSP).
The following figure shows a basic example of how you make a VoIP call through
an ITSP. In this example, you make a call from your V300 (A in the figure), which
sends the call through your modem or router (B) to the In ternet and the ITSP’s
SIP server (C). The VoIP call server forwards calls to PSTN (Public Switched
Telephone Network) phones through a trunking gateway (D) to phones on the
PSTN network (E). The VoIP call server also forwards calls to IP phones (F)
through the Internet.
Figure 1 Internet Telephony Service Provider Application
1.2.2 Make Calls via IP-PBX
If your company has an IP-PBX (Internet Protocol Private Branch Exchange), you
can use the V300 to make and receive VoIP telephone calls through it.
In this example, you make a call from your V300 (A in the figu re), which sends it
to the IP-PBX. The IP-PBX forwards calls to PSTN phones (B) on the PSTN
28
V300 Series User’s Guide
Chapter 1 Introducing the V300
network. The IP-PBX also forwards calls to IP phone s (C) th rough an IP network
(this could include the Internet).
Figure 2 IP-PBX Application
1.2.3 Make Peer-to-peer Calls
Use the V300 to make a call to the recipient’s IP address without using a SIP
server. Peer-to-peer calls are also called “Point to Point” or “IP-to-IP” calls. You
must know the peer’s IP address in order to do this.
The following figure shows a basic example of how you would make a peer-to-peer
VoIP call. You make a call on your V300 (A), which sends your call throu gh your
modem or router (B) and the Internet to the peer VoIP device (C).
Figure 3 Peer-to-peer Calling
1.3 Ways to Manage the V300
Use any of the following methods to manage the V300.
• Hardware keys. Use the control keys and LCD menus on the V300 for basic
configuration.
V300 Series User’s Guide
29
Chapter 1 Introducing the V300
• Web Configurator. This is recommended for everyday management of the V300
using a (supported) web browser.
• FTP. Use File Transfer Protocol for firmware upgrades and configuration backup/
restore.
• SPTGEN. SPTGEN is a text configuration file that you can edit and upload to the
device. This is especially convenient if you need to configure many devices of
the same type.
1.4 Good Habits for Managing the V300
Do the following things regularly to make the V300 more secure and to manage
the V300 more effectively.
• Change the web configurator password. Use a password that’ s not easy to guess
and that consists of different types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Keep the V300 in a safe place. The LCD menus are not password-protected, so
anyone using the phone can access your phonebook, SIP account information,
etc.
• Back up the configuration (and make sure you know how to restore it).
Restoring an earlier working configuration may be useful if the device becomes
unstable or even crashes. If you forget y our password, you will hav e to reset the
V300 to its factory default settings to access the web configur ator. If you backed
up an earlier configuration file, you would not have to totally re-configure the
V300. You could simply restore your last configuration.
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V300 Series User’s Guide
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