ZyXEL Prestige 630M User Guide

P630M
ADSL USB Modem
User’s Guide
July 2001
Prestige 630 ADSL USB Modem

Copyright

Copyright ©2001 by ZyXEL Communications Corporation
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or so ftware described herein. Neither does it convey any license under its patent rights nor the patents' rights of others. ZyXEL further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.
ii Copyright
Prestige 630 ADSL USB Modem

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal wor ki ng cond it i o ns.
NOTE
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty gives you specific legal rights, and you may also have other rights that vary from count ry to country.
Online Registration
Don’t forge t to register your ZyXEL product (fast , easy online registration at www.zyxel.com) for free future product updates and information.
ZyXEL Limited Warranty iii
Prestige 630 ADSL USB Modem

Information for Canadian Users

The Industry Canada label identifies certified equipment. This certification means that the equip ment meets certain telecommunications network protective operation and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
For their own protection, users should ensure that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should co ntact the appropriate electrical inspection authority, or electrician, as appropriate.
Note
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of Industry.
iv Information for Canadian Users
Prestige 630 ADSL USB Modem
Federal Communications Commission (FCC)
Interference Statement
This device complies with Part 15 of FCC rules. Operation is subj ect to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired
operations. This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Note Certifications
For more information about certifications, please refer to www.zyxel.com.
FCC v
Prestige 630 ADSL USB Modem

Customer Support

When contacting your Customer Support Representative, please have the following information ready:
Product model and serial number.Loopback Test information.Warranty Information.Date you received your Product.
Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION Worldwide
E-MAIL
SUPPORT/ SALES
support@zyxel.com.tw support@europe.zyxel.com
sales@zyxel.com.tw +886-3-578-2439 ftp.europe.zyxel.com support@zyxel.com +1-714-632-0882
sales@zyxel.com +1-714-632-0858 ftp.zyxel.com support@zyxel.dk +45-3955-0700 www.zyxel.dkScandinavia
sales@zyxel.dk +45-3955-0707 ftp.zyxel.dk support@zyxel.at +43-1-4948677-0 www.zyxel.atAustria sales@zyxel.at +43-1-4948678 ftp.zyxel.at
support@zyxel.de +49-2405-6909-0 www.zyxel.deGermany sales@zyxel.de +49-2405-6909-99
support@zyxel.com.my +603-795-44-688 www.zyxel.com.myMalaysia sales@zyxel.com.my +603-795-34-407
TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL
+886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
www.zyxel.comNorth America
800-255-4101
ZyXEL Communications Corp., 6 Innovation Road II, Science ­Based Industrial Park, HsinChu, Taiwan 300, R.O.C.
ZyXEL Communications Inc., 1650 Miraloma Avenue, Placentia, CA 92870, U.S.A.
ZyXEL Communications A/S, Columbusvej 5, 2860 Soebor g, Denmark.
ZyXEL Communications Services GmbH. Thaliastrasse 125a/2/2/4 A-1160 Vienna, Austria
ZyXEL Deutschland GmbH. Adenauerstr. 20/A4 D-52 14 6 Wuerselen, German y
Lot B2-06, PJ Industrial Park, Section 13, Jalan Kemajuan, 46200 Petaling Jaya Selangor Darul Ehasn, M alaysia
FCC vii
Prestige 630 ADSL USB Modem

Table of Contents

Copyright.......................................................................................................................................................ii
ZyXEL Limited Warranty.............................................................................................................................iii
Information for Canadian Users....................................................................................................................iv
Federal Communications Commission (FCC) Interference Statement.......................................................... v
Customer Support........................................................................................................................................vii
Table of Contents........................................................................................................................................viii
List of Figures................................................................................................................................................ x
List of Tables................................................................................................................................................. x
What is ADSL?.............................................................................................................................................xi
What is USB? ..............................................................................................................................................xii
Device Drivers............................................................................................................................................xiii
Preface........................................................................................................................................................xiv
Features.......................................................................................................................................................xiv
About This Manual.....................................................................................................................................xiv
Chapter 1 Software Setup and Modem Installation........................................................................................1-1
1.1 Software Installation.......................................................................................................................1-1
1.2 Software Setup................................................................................................................................1-1
1.3 Modem Installation.........................................................................................................................1-5
1.3.1 Rear Panel Connections..........................................................................................................1-5
1.3.2 Procedure................................................................................................................................1-6
1.4 Front Panel LEDs............................................................................................................................1-7
1.5 Front Panel LED Descriptions........................................................................................................1-7
Chapter 2 DSL Modem Installer.....................................................................................................................2-1
2.1 Introduction.....................................................................................................................................2-1
2.1.1 Procedure................................................................................................................................2-1
2.2 Remove Software............................................................................................................................2-2
2.2.1 Procedure................................................................................................................................2-2
2.3 Customize Your Communication Settings......................................................................................2-2
2.3.1 Procedure................................................................................................................................2-2
2.4 Support and Help............................................................................................................................2-2
Chapter 3 Control Panel Application..............................................................................................................3-1
3.1 Procedure........................................................................................................................................3-1
Chapter 4 Modify TCP/IP Networking Options.............................................................................................4-1
4.1 WAN USB Driver...........................................................................................................................4-1
4.1.1 Microsoft Windows 98 ........................................................................................................... 4-1
4.1.2 Microsoft Windows 2000 .......................................................................................................4-3
4.1.3 Microsoft Windows Me..........................................................................................................4-5
4.2 LAN USB Driver............................................................................................................................4-6
4.2.1 Microsoft Windows 98 ........................................................................................................... 4-6
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Prestige 630 ADSL USB Modem
4.2.2 Microsoft Windows 2000....................................................................................................... 4-8
4.2.3 Microsoft Windows Me .......................................................................................................4-10
Chapter 5 Troubleshooting............................................................................................................................. 5-1
Glossary ........................................................................................................................................................A
Index .............................................................................................................................................................G
Table of Contents ix
Prestige 630 ADSL USB Modem

List of Figures

Figure 1-1 Choose Setup Language Window.................................................................................................1-2
Figure 1-2 Select Driver Type Window..........................................................................................................1-3
Figure 1-3 Communication Settings Window.................................................................................................1-4
Figure 1-4 Setup Complete Window..............................................................................................................1-5
Figure 1-5 Back Panel Connections................................................................................................................1-6
Figure 1-6 Plug this USB cable end into your computer................................................................................1-6
Figure 1-7 Plug this USB cable end into your Prestige ..................................................................................1-6
Figure 1-8 Front Panel LEDs..........................................................................................................................1-7
Figure 2-1 DSL Modem Installer Window.....................................................................................................2-1
Figure 3-1 ZyXEL ADSL Modem Window - Physical Link Tab...................................................................3-1
Figure 3-2 ZyXEL ADSL Modem Window - System Info Tab .....................................................................3-2
Figure 3-3 ZyXEL ADSL Modem Window - Configuration Tab ..................................................................3-3
Figure 4-1 ZyXEL ADSL Connection Window - Server Types Tab .............................................................4-2
Figure 4-2 TCP/IP Settings Window..............................................................................................................4-2
Figure 4-3 ZyXEL ADSL WAN Connection Properties Window - Networking Tab....................................4-3
Figure 4-4 ZyXEL ADSL WAN Connection Properties Window - Networking Tab....................................4-4
Figure 4-5 Internet Protocol (TCP/IP) Properties Window............................................................................4-4
Figure 4-6 ZyXEL ADSL Connection - Networking Tab..............................................................................4-5
Figure 4-7 TCP/IP Settings Window..............................................................................................................4-6
Figure 4-8 Network Window - Configuration Tab.........................................................................................4-7
Figure 4-9 TCP/IP Properties Window - IP Address Tab ...............................................................................4-7
Figure 4-10 TCP/IP Properties Window - Gateway Tab...............................................................................4-8
Figure 4-11 Local Area Connection 2 Properties Window - General Tab......................................................4-9
Figure 4-12 Internet Protocol (TCP/IP) Properties Window - General Tab .................................................4-10
Figure 4-13 Network Window - Configuration Tab.....................................................................................4-11
Figure 4-14 TCP/IP Properties Window - IP Address Tab...........................................................................4-11

List of Tables

Table 1-1 Required Information .....................................................................................................................1-1
Table 1-2 Front Panel LED Descriptions........................................................................................................1-7
Table 5-1 Troubleshooting Table....................................................................................................................5-1
List of Tables and Figures x
Prestige 630 ADSL USB Modem

What is ADSL?

Your Prestige 630 ADSL USB Modem
Congratulations on the purchase of your new modem! Your modem combines the super-fast speed of state­of-the-art ADSL (Asynchronous Digital Subscriber Line) technology with the ease of setup and operation facilitated by a Plug and Play USB (Universal Serial Bus) interface.
About AD S L
Asymmetric Digital Subscriber Line (ADSL) technology provides high-speed data access across regular phone wire (copper wires) by making use of previously unused bandwidth above the voice band frequency. By placing the ADSL signal above the frequency of voice signals, ADSL service is able to coexist on the same line with your telephone service. ADSL is asymmetric in the sense that it provides a higher downstream data transfer rate (receive) than upstream data transfer rate (transmit). Asymmetric operation is ideal for typical home and small office use where files and information are downloaded more frequently than uploaded.
Advantages of ADSL
1. ADSL transforms plain old telephone lines into a high-speed conduit for data, information,
entertainment and more while simultaneously allowing you to use your telephone - this provides enormous advantages at home and at work.
2. ADSL provides affordable high-speed remote access to the Internet, corporate networks and on-line
services over ordinary phone lines.
! Over 100 times faster than 56 Kbps modems. ! 70 times faster than 128 Kbps ISDN modems.
3. ADSL enables the use of real-time, interactive multimedia and broadcast-quality video for services such
as collaborative computing, video conferencing, distance learning and video-on-demand.
4. ADSL provides a private, dedicated and secure channel of communications (unlike cable telephone and
modem services where the line is shared) between you and your service provider.
5. Because your line is dedicated (not shared), transmission speeds are not affected by other users. With
cable modems, transmission speeds drop significantly as more users go on-line because the line is shared.
6. ADSL is "always on" (connected) - just like your telephone. This means that there is no time wasted
dialing up the service several times a day and waiting to be connected; ADSL service is always on standby, ready for use whenever you need it.
What is ADSL? xi
Prestige 630 ADSL USB Modem

What is USB?

USB (Universal Serial Bus) is an external interface data communication standard for a peripheral bus that was developed by Intel and Microsoft. USB is commonly referred to as a Plug and Play - meaning that your computer will instantly recognize (auto-detect) your new device (your Prestige). Plug and Play means that you require no technical expertise to install your device, installation times are greatly reduced and that you simply plug your USB cable in and follow a limited set of easy-to-understand automatically generated instructions. Set-up and operation has never been easier.
Advantages of USB
1. Replaces the need for a plethora of connectors and ports on computers and provides an interface for
computer-telephony devices. Instead of having separate connections for keyboard, mouse, printer, modem, joystick, audio devices, CD-ROMs, digital cameras and other devices, USB provides a single port to connect all of the devices (via hub).
2. USB eliminates many of the problems associated with (physically) opening your computer to install
adapter cards, change dip switches and configure IRQs (Interrupt Requests).
3. USB defines the ports and the bus topology with data transfer rates up to 12 Mbps. A single cable up to
5 meters in length is used to daisy-chain devices to a single port. Up to 63 devices can be added to the port at any time without rebooting your computer (via hub).
4. USB supplies power to some devices - eliminating the need for power cords or batteries.
xii What is USB?
Prestige 630 ADSL USB Modem

Device Drivers

Two types of device drivers are provided for your new modem: WAN (Wide Area Network) and LAN (Local Area Network). The proper choice of driver depends on the combination of operating system and protocol.
1. LAN (RFC 1483) Driver - this driver makes the modem appear as a LAN or Ethernet device.
Connection establishment is automatic. This driver supports RFC 1483 with PVC connections.
2. WAN (RFC 2364) Driver - this driver causes the modem to resemble a dial-up modem. Call
establishment takes place through Dial-Up Networking. This driver supports RFC 2364 with PVC (Permanent V irtual Circ uit) connections.
Device Driver Choices: Summation
DRIVER TYPE PROTOCOL OPERATING SYSTEMS SUPPORTED
LAN RFC 1483 WAN RFC 2364
Windows 98 SE (Second Edition), Windows Me (Millennium) and Windows 2000.
Device Drivers xiii
Prestige 630 ADSL USB Modem

Preface

Features

The ZyXEL USB ADSL Modem provides the following features:
Compliant with Universal Serial Bus Specification Revision 1.1
USB bus-powered; an external power supply is not required
Compatible with all T1.413, G.DMT and G.Lite compliant CO DSLAM equipment
Software upgradeable
Includes a Microsoft Windows control panel monitoring program for configuring the adapter and
checking the status of the connection
Provides an RJ-11 port for connection to the telephone line
Supports DSL downstream data rates up to 8 Mbps
Supports DSL upstream data rates up to 1024 Kbps

About This Manual

A practical and comprehensive tool, this manual provides information about modem installation and operation. For better and faster understanding, familiarize yourself with the Syntax Conventions listed next.
Syntax Conventions
“Type” means for you to type one or more characters and press the carriage return. “Select” or
“Choose” means for you to select one from the predefined choices.
Window and command choices are in Bold Times font. The Prestige 630M may be referred to as the Prestige, the P630 or the ZyXEL ADSL USB Modem in this
manual.
xiv About This Manual
Prestige 630 ADSL USB Modem
Chapter 1

Software Setup and Modem Installation

This chapter guides you through the process of installing and configuring your software and
hooking up your modem.
Your modem supports WAN and LAN software drivers. See the previous section on Device Drivers to find out what drivers you should use with your Windows OS (Op e rating System). Follow the instructions that your computer OS provides.
1.1 Software Installation
The following information may be required for software installation. Contact your Internet Service Provider (ISP) and telephone company and fill in the table below before proceeding with software installation.
Table 1-1 Required Information
Information you may need before beginning software installation: Fill in the blanks
Type of Driver you need to install.
LAN and WAN software drivers are supported.
The Virtual Path Identifier (VPI) number identifies virtual paths between users or between users and networks.
The Virtual Channel Identifier (VCI) number identifies virtual channels between users or between users and networks.
Encapsulation is the method of packaging information into packets. Choices are RFC 1483 and RFC 2364.
The Modulation Type selected dictates what ADSL mode the Prestige will operate under. Choose from T1.413, G.DMT, G.Lite or Multimode. Multimode Modulation supports T1.413 or G.DMT protocol.
1.2 Software Setup
Before starting the software setup process, close all of your computer windows and applications. Procedure for Software Setup
Software Setup and Modem Installat io n 1-1
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