ZyXEL Prestige 630 User Guide

Prestige 630

ADSL USB Modem

User’s Guide

Versions 1.0.2.1 and 1.0.2.2 for Mac OS 8.6, 9.1 and 9.2

October 2002

Prestige 630 ADSL USB Modem

Copyright

The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patents' rights of others. ZyXEL further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice.

Trademarks

Trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.

ii Copyright

Prestige 630 ADSL USB Modem

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions.

NOTE

Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty gives you specific legal rights, and you may also have other rights that vary from country to country.

Online Registration

Limited Warranty iii

for free future product updates and information.

Prestige 630 ADSL USB Modem

Information for Canadian Users

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operation and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

For their own protection, users should ensure that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution

Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.

Note

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of Industry.

iv Information for Canadian Users

Prestige 630 ADSL USB Modem

Federal Communications Commission

(FCC) Interference Statement

This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.

This device must accept any interference received, including interference that may cause undesired operations.

This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

If this equipment does cause harmful interference to radio/television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Notice 1

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Certifications

Refer to the product page at www.zyxel.com.

FCC v

Prestige 630 ADSL USB Modem

Customer Support

When contacting your Customer Support Representative, please have the following information ready:

♦ Product model and serial number.

♦ Warranty Information.

♦ Date you received your Product.

♦ Brief description of the problem and the steps you took to solve it.

METHOD

LOCATION

WORLDWIDE

AMERICA

Support@zyxel.com.tw

Support@europe.zyxel.com

Sales@zyxel.com.tw

Support@zyxel.com +1-714-632-0882

Sales@zyxel.com

Support@zyxel.dk +45-3955-0700 www.zyxel.dk SCANDINAVIA

Sales@zyxel.dk

Support@zyxel.de +49-2405-6909-0 www.zyxel.de GERMANY

Sales@zyxel.de

E-MAIL

SUPPORT/SALES

+886-3-578-2439 ftp.europe.zyxel.com

+1-714-632-0858 ftp.zyxel.com

+45-3955-0707 ftp.zyxel.dk

+49-2405-6909-99

TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL

+886-3-578-3942 www.zyxel.com

www.europe.zyxel.com

www.zyxel.com NORTH

800-255-4101

ZyXEL Communications Corp., 6 Innovation Road II, ScienceBased Industrial Park, Hsinchu, 300, Taiwan

ZyXEL Communications Inc., 1650 Miraloma Avenue, Placentia, CA 92870, U.S.A.

ZyXEL Communications A/S, Columbusvej 5, 2860 Soeborg, Denmark

ZyXEL Deutschland GmbH. Adenauerstr. 20/A4 D-52146 Wuerselen, Germany

vi Customer Support

Prestige 630 ADSL USB Modem

Copyright.....................................................................................................................................................ii

ZyXEL Limited Warranty ...........................................................................................................................iii

Information for Canadian Users ................................................................................................................ iv

Federal Communications Commission (FCC) Interference Statement ....................................................... v

Customer Support....................................................................................................................................... vi

List of Figures ............................................................................................................................................ ix

List of Tables .............................................................................................................................................. ix

Preface ........................................................................................................................................................ x

Chapter 1 Installing Your Modem............................................................................................................1-1

1.1 Operating Systems........................................................................................................................1-1

1.2 Needed Information......................................................................................................................1-1

1.3 Installation ...................................................................................................................................1-2

1.4 Front Panel LEDs ........................................................................................................................1-4

1.5 Front Panel LED Descriptions.....................................................................................................1-5

Chapter 2 Configuring Your Macintosh for Internet Access ................................................................. 2-1

2.1 Configuring Your Mac for RFC1483 and Making a DSL Connection ......................................... 2-1

2.2 Configuring Your Mac for Making a PPPoA Connection............................................................ 2-3

2.3 PPPoA Dialup Connection Setup...............................................................................................2-10

Chapter 3 Control And Status...................................................................................................................3-1

3.1 CSA............................................................................................................................................... 3-1

3.2 ADSL Control and Status Interface Screen .................................................................................. 3-2

Chapter 4 Uninstalling Your Modem ....................................................................................................... 4-1

4.1 Uninstalling the Hardware........................................................................................................... 4-1

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Prestige 630 ADSL USB Modem

4.2 Uninstalling the Driver ................................................................................................................ 4-1

Chapter 5 Troubleshooting ....................................................................................................................... 5-1

Index............................................................................................................................................................ A

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Prestige 630 ADSL USB Modem

List of Figures

Figure 1-1 About This Computer .................................................................................................................1-1

Figure 1-2 USB ADSL Modem App Icon....................................................................................................1-2

Figure 1-3 ADSL PPP Modem App Icon.....................................................................................................1-2

Figure 1-4 Back Panel Connections ............................................................................................................ 1-3

Figure 1-5 USB Cable Connectors...............................................................................................................1-4

Figure 1-6 Splitter ........................................................................................................................................1-4

Figure 1-7 Front Panel LEDs .......................................................................................................................1-5

Figure 2-1 Path to TCP/IP Configuration..................................................................................................... 2-2

Figure 2-2 TCP/IP Settings for RFC1483 ....................................................................................................2-3

Figure 2-3 Path to Modem Configuration ....................................................................................................2-4

Figure 2-4 PPPoA Configuration .................................................................................................................2-5

Figure 2-5 TCP/IP Settings for PPPoA ........................................................................................................2-6

Figure 2-6 Path to Remote Access Configuration........................................................................................ 2-7

Figure 2-7 Remote Access ...........................................................................................................................2-8

Figure 2-8 Remote Access: Connection Tab................................................................................................ 2-9

Figure 2-9 Remote Access: Protocol Tab (OS 8.6 Only) ...........................................................................2-10

Figure 2-10 Desktop Remote Access Icon ................................................................................................. 2-11

Figure 2-11 Initiate the Dial-up Connection...............................................................................................2-11

Figure 3-1 Access Path to the CSA .............................................................................................................. 3-1

Figure 3-2 Control and Status Application................................................................................................... 3-2

Figure 4-1 USB ADSL Modem App Icon....................................................................................................4-1

Figure 4-2 ADSL PPP Modem App Icon.....................................................................................................4-2

Figure 4-3 Select Uninstall........................................................................................................................... 4-2

List of Tables

Table 1-1 Needed Information .....................................................................................................................1-1

Table 1-2 LED Descriptions.........................................................................................................................1-5

Table 5-1 Troubleshooting ...........................................................................................................................5-1

Lists of Figures and Tables ix

Prestige 630 ADSL USB Modem

Preface

This User’s Guide provides instructions for using the Prestige 630 ADSL USB modem with Macintosh computers using Mac OS 8.6, 9.1 and 9.2 and later, but before OS X.

Features

The ZyXEL Prestige 630 ADSL USB Modem provides the following features:

• Compliant with Universal Serial Bus Specification Revision 1.1

• USB bus-powered; an external power supply is not required

• Compatible with all G.DMT compliant Central Office (CO) Digital Subscriber Line Access

Multiplexer (DSLAM) equipment

• Software upgradable

• Includes a user interface screen for checking the status of the connection

• An RJ-11 port for ADSL connection

• Support for DSL downstream data rates of up to 8 Mbps

• Support for DSL upstream data rates of up to 800 Kbps.