Care and maintenance.............................51
Consumer limited warranty ....................53
Additional safety information................ 56
Problems and their solutions.................64
Safety
Read these simple guidelines. Not following them may be dangerous or illegal. Read the
complete user guide for further information.
Power on safely
Do not power on the device when and where prohibited or when it may cause interference
or danger.
Road safety comes first
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your
first consideration while driving should be road safety.
Interference
All wireless devices may be susceptible to interference, which could affect performance.
Turn device off in restricted areas
Follow all warnings. Turn device off in aircraft, near medical equipment, fuel, chemicals or
blasting areas.
Qualified service
Only qualified personnel may install or repair this product.
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Accessories and batteries
Use only approved accessories. Do not connect incompatible products.
Water-resistance
Your device is not water-resistant. Keep it dry.
About your device
The wireless device described in this guide is approved for use on the CDMA 800, 1700,
1900 and 2100 MHz networks. Contact your service provider for more information about
networks.
When using the features of this device, obey all laws and respect local customs, privacy and
legitimate rights of others, including copyrights.
Copyright protection may prevent some images, music and other content from being copied,
modified or transferred.
Warning: To use any features of this device, you must turn on the device. Do not turn on the
device when using the wireless device may cause interference or danger.
Remember to make backup copies or keep a written record of all important information
stored in your device.
When connecting to any other device, read its user guide for detailed safety instructions. Do
not connect incompatible products.
2
Let’s get started
Thanks for choosing the ZTE Score (Model # X500). It’s a CDMA2000 1X EVDO Digital
Mobile Phone, which we’ll simply call ‘phone’ from now on. Under the Android operating
system, the phone supports 3G high-speed internet access, which brings you brand new
experiences.
To ensure proper phone operation and longevity, please read this guide carefully.
And don’t worry if the pictures we use to demonstrate your phone’s functions look a little
different from what you see on its screen. It’s the functions it shows that matter.
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Inserting a memory card
1. Open the memory card cover on the right side of
the phone and insert a memory card.
2. Push tightly until the card is installed in the right
position and close the card cover.
3. Before you take out the card, please open the card
cover and press the card inward to unlock.
Note:
This phone supports memory cards. For details on the compatibility of memory cards, please
consult your manufacturer or supplier.
4
Using the battery
Inserting the battery
1. Open the battery cover on the back of your phone.
2. Align the battery's contact points with those of the phone and gently press the battery
down into place.
3. Replace the battery cover clicking it back into position.
Removing the battery
1. Switch off your phone.
2. Open the battery cover.
3. Lift the battery up and out of your phone.
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Charging the battery
The rechargeable Li-ion battery that comes with your phone is
ready to use but is not charged. That’s easy to do. We’ll show you
how below.
The first three times you use the battery, make sure it’s completely
drained before recharging, then recharge it fully. That will help to
ensure its optimum performance and a long life.
1. Connect the charger to your phone and plug it into an
110V/220V socket.
2. The battery indicator in the notification bar will scroll up and down to show you it’s
charging. Please don’t worry if the phone and charger become warm while charging.
That’s completely normal.
3. When fully charged, the battery indicator will stop scrolling.
4. Disconnect the charger from your phone and unplug.
Battery handling information
Do’s
• Only use the battery and charger manufactured by ZTE Corporation.
• Only use the battery for its original purpose.
• Try to keep batteries in a temperature between 41°F (5°C) and 95°F (35°C).
• If the battery is stored in temperatures above or below the recommended range, give it
time to warm up or cool down before using.
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• Store the discharged battery in a cool, dark and dry place.
• Purchase a new battery when its operating time gradually decreases after fully charging.
• Properly dispose of the battery according to local laws.
Don’ts
• Do not attempt to disassemble the battery - it is a sealed unit with no serviceable parts.
• Do not short circuit the battery by carrying it in your pocket or purse with other metallic
objects such as coins, clips and pens. This may critically damage the battery.
• Do not dispose of the battery in a fire.
Power on/off
Powering on
Long press the Power key until the power-on animation appears.
Powering off
Long press the Power key to display the menu Phone options and select Power off.
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Getting to know your phone
Power key
Back key
Menukey
Headset jack
Earpiece
Touch screen
Search key
Home key
Volu me keys
Memory card slot
Camera key
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Camera
Speaker
USB port
Key Definitions
Menu key
Home key
Back key
Search key
Camera key Press and hold it to open Camera.
Power key
Volume ke ys
Press it to open a menu with items that affect the current screen or
application.
Press it to open the home screen. If you’re viewing the left or right
extended home screen, press it to open the central home screen.
Press and hold the key to open the most recently used applications
screen.
Press it to open the previous screen you were working in.
If the onscreen keyboard is open, press it to close the keyboard.
Press it to open Google Search for searching the web.
Press and hold it to open Google Search by voice.
Press it to turn on/off the display.
Press and hold it to open a menu with options for Airplane mode, for
Silentmode, and for powering off the phone
Adjust the volume.
Press and hold it to quickly adjust the ringtone volume to maximum or
minimum.
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Onscreen icons
Icons Descriptions Icons Descriptions
Signal strength
Full battery
Low battery
Connected on 3G
Speakerphone on
Call forwarding on
No memory card
Call on hold
Vibration mode
Silent mode
Flight mode
Missed calls
Bluetooth® on
Roaming
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No signal
Charging
In a call
You have an unread message.
You have an unheard voicemail.
You have an unread E-mail.
You have an unread G-mail.
Connected to a PC
Music playing
New calendar reminder
Alarm clock on
Wi-Fi function on
Receiving location data from
GPS
Screen control
You can control your phone through a series of operations on the screen.
- Press: You can press the items on the screen to select, open the applications or use the
keyboard to input characters.
- Slide: You can scroll up/down the page or scroll the page left/right by sliding vertically or
horizontally on the screen.
- Longpress: You can long press some items to get the item’s available menu.
- Drag: You can drag some items on the screen to realize some operations.
- Switchbetweenlandscapemodeandportraitmode: You can switch to the landscape
mode by rotating your phone. The landscape mode is only valid under some interfaces,
such as text input interface, message viewing interface, etc.
Open and switch applications
Open and close the Launcher
On the home screen, press the
Launcher up or down to view more.
After opening the Launcher, press an icon to enter the corresponding application. Press the
Back key to return to the previous screen. Press the Home key to return to the home screen.
Switch to a recently used application
Press and hold the Home key. A window opens with icons of applications that you’ve used
recently. Press an icon to open its application.
icon to open the Launcher. You can slide the
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Home Screen
Notification bar
Status bar
Screen indicator
Display area
Icons
Tap an icon to open the
relevant application.
Phone icon
Messagingicon
Launcher icon
Tap the icon to view all installed
applications on the phone.
Tap and hold the icon to view the
home screen thumbnails.
12
Open and close notification panel
When a new notification appears on the notification bar, you can drag the notification bar
down to open the notification panel.
On the home screen, you can also press the Menu key and then press Notifications to open
the notification panel.
Press a notification to open it in its application.
To close the notification panel, drag the tab at the bottom of the notification panel to the top
of the screen.
Display area
The home screen can be extended to exceed the screen’s width in order to provide more
space for newly added shortcuts, widgets, etc.
On the home screen, slide your finger on the screen to extend to the left or right.
Screen indicator
Small dots at the top of the screen indicate which screen you’re viewing.
Add items to the home screen
Long press the empty area on the home screen to pop up the Add to Home screen menu.
Select Shortcuts, Widgets, Folders, etc.
You can add icons from the Launcher to the home screen by long pressing an icon in the
Launcher until the icon enlarges and the phone vibrates.
Move an item on the home screen
1. Press and hold the item until the item enlarges and the phone vibrates.
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2. Drag the item to your desired position and then release.
Tip:
Pause at the left or right edge of the screen to drag the item onto another home screen.
Delete items on the homepage
1. Long press an item until the item enlarges and the phone vibrates.
2. Drag the item into
Change wallpaper
1. On the home screen, press the Menu key and then press Wallpaper.
2. Select wallpaper from Gallery / Live wallpapers / Wallpapers.
3. Select one image and press Set wallpaper.
at the lower part of the screen to delete.
Switch to sleep mode
Sleep mode is a kind of power saving mode, which prevents against inadvertent operations.
If your phone has been in idle mode for a while, it will automatically switch to sleep mode.
You can also press the Power key to turn off the screen and enable sleep mode.
Note:
Within 15 minutes after the screen is switched to Sleep mode, the network will automatically
disconnect; as the screen is awakened from Sleep mode, the network will connect again.
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Wake up your phone
After the phone switches to the sleep mode, the screen will be turned off and locked. In this
case, please awake your phone and unlock the screen if you want to use your phone.
1. Press the Power key to turn on the screen.
2. Drag the
If you've set an unlock pattern or password, you need to draw the unlock pattern or input the
password to enter the main interface. (For details, please see Settings > Location &security
> Setupscreenlock > Pattern/Password).
icon to the right to unlock the screen.
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Make and answer calls
Make a call
Directly make a call
On the home screen, press the
numeric buttons to input the telephone number and press the
call.
Make the call from Contacts
In the Launcher, press the Contacts icon to display the list of contacts, press the desired
contact and press the
Make the call from Call log
In the Launcher, press Contacts > Call log to select the call log, then press the
that is located next to the number to make the call.
Make an international call
On the home screen, press the
the “0” key until “+” appears on the screen, then dial the country code or region code, city
code and phone number.
button that is located next to the number to make the call.
button to display the dialing keypad. Press the
button to make the
button
button to display the dialing keypad. Long press
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