ZTE Quest 5 Operation Manual

Z3351S

User Manual

About This Manual

Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference.

No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.

Notice

ZTE Corporation reserves the right to make modifications on print errors or update specifications in this manual without prior notice. This manual has been designed with the utmost care to ensure the accuracy of its content. However, all statements, information and recommendations contained therein do not constitute a warranty of any kind, either expressed or implied. Please refer to For Your Safety to be sure to use your phone properly and safely. We offer self-service for our smart terminal device users. Please visit the ZTE official website (at www.zteusa.com) for more information on self-service and supported product models. Information on the website takes precedence.

Disclaimer

ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the software.

Images and screenshots used in this manual may differ from the actual product. Content in this manual may differ from the actual product or software.

Trademarks

ZTE and the ZTE logos are trademarks of ZTE Corporation. Android™ is a trademark of Google LLC. The Bluetooth® word mark and logos are registered trademarks

owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE Corporation is under license.

microSDHC Logo is a trademark of SD-3C, LLC.

Other trademarks and trade names are those of their respective owners.

Version No.: R1.0 Edition Time: March 21, 2019

Contents

Getting Started .............................................................. 9

Getting to Know Your Phone .................................................................... 9

Knowing the Keys ....................................................................................... 11

Installing the nano-SIM Card and the microSDHC™ Card ............ 12

Installing the Battery (Included) ........................................................... 14

Charging the Battery ................................................................................ 14

Powering Your Phone On/Off ................................................................ 16

Setting Up Your Phone for the First Time .......................................... 16

Locking/Unlocking the Screen and Keys ........................................... 16

Getting to Know the Home Screen ...................................................... 17

Personalizing ............................................................... 19

Changing the System Language .......................................................... 19

Switching to Vibration or Silent Mode ................................................ 19

Using Do Not Disturb Mode ................................................................... 20

Applying New Wallpapers ....................................................................... 21

Using Night Light ....................................................................................... 22

Showing or Hiding the Navigation Keys ............................................ 22

Protecting Your Phone With Screen Locks ........................................ 23

Protecting Yo ur Phone With Screen Pinning .................................... 24

Knowing the Basics ..................................................... 26

Phone Status Icons .................................................................................... 26

Notification Icons ....................................................................................... 27

Using Quick Settings ................................................................................. 27

Managing Shortcuts .................................................................................. 28

Organizing With Folders .......................................................................... 29

Rearranging the Primary Shortcuts ..................................................... 30

Using App Shortcuts ................................................................................. 30

Entering Text ................................................................................................ 31

Opening and Switching Apps ................................................................ 35

Connecting to Networks and Devices ..................... 36

Connecting to Mobile Networks ........................................................... 36

Connecting to Wi-Fi ................................................................................... 37

Using Wi-Fi Direct ....................................................................................... 39

Connecting to Bluetooth Devices ........................................................ 39

Connecting to Your Computer via USB ............................................... 41

Using the microSDHC Card as Portable or Device Storage ......... 42

Phone Calls ................................................................... 46

Placing and Ending Calls.......................................................................... 46

Answering or Rejecting Calls ................................................................. 47

Working With the Call History ................................................................ 48

Using Options During a Call ................................................................... 50

Managing Multi-party Calls .................................................................... 51

Adjusting Your Call Settings ................................................................... 52

Contacts ........................................................................ 62

Adding a New Contact ............................................................................. 62

Importing, Exporting, and Sharing Contacts .................................... 62

Setting a Ringtone for a Contact .......................................................... 64

Joining Duplicate Contacts .................................................................... 65

Separating Contact Information ........................................................... 65

Web Accounts .............................................................. 66

Adding or Removing Accounts ............................................................. 66

Configuring Account Sync ...................................................................... 67

Gmail ............................................................................ 68

Setting Up the First Email Account ...................................................... 68

Checking Your Emails ............................................................................... 68

Writing and Sending an Email ............................................................... 69

Responding to an Email ........................................................................... 69

Adding and Editing Email Accounts .................................................... 70

Changing General Email Settings ........................................................ 71

Messages ...................................................................... 72

Opening the Messages Screen .............................................................. 72

Sending a Message ................................................................................... 72

Adding an Attachment ............................................................................. 73

Replying to a Message ............................................................................. 74

Forwarding a Message ............................................................................. 74

More Message Options ............................................................................ 75

Web Browser ................................................................ 76

Opening the Browser ................................................................................ 76

Using Multiple Browser Tabs .................................................................. 76

Downloading Files ..................................................................................... 77

Changing Browser Settings .................................................................... 77

Camera .......................................................................... 78

Capturing a Photo ...................................................................................... 78

Using Manual Camera Mode .................................................................. 79

Using Other Camera Modes ................................................................... 80

Recording a Video ...................................................................................... 80

Customizing Camera Settings ............................................................... 81

Photos ........................................................................... 83

Opening Gallery .......................................................................................... 83

Sharing Your Photos or Videos ............................................................... 83

Deleting Unwanted Photos or Videos ................................................. 83

Working With Pictures .............................................................................. 84

Play Music ..................................................................... 86

Playing Your Music ..................................................................................... 86

Managing Playlists ..................................................................................... 86

More Apps .................................................................... 88

Calculator ...................................................................................................... 88

Clock ............................................................................................................... 88

Google Apps ................................................................................................. 89

Settings ......................................................................... 91

Network & Internet .................................................................................... 91

Connected Devices .................................................................................... 94

Apps & Notifications .................................................................................. 95

Battery ............................................................................................................ 97

Features ......................................................................................................... 97

Display ........................................................................................................... 97

Sound ............................................................................................................. 98

Storage........................................................................................................... 99

Security & Location.................................................................................... 99

Accounts ..................................................................................................... 102

Accessibility................................................................................................ 102

Google ......................................................................................................... 102

System .......................................................................................................... 103

Troubleshooting ........................................................ 105

For Your Safety ........................................................... 107

General Safety ........................................................................................... 107

FCC RF Exposure Information (SAR) .................................................. 108

FCC Regulations ....................................................................................... 110

Hearing Aid Compatibility (HAC) Regulations for Mobile Phones

........................................................................................................................ 111

CTIA Requirements .................................................................................. 113

Distractions ................................................................................................ 114

Product Handling ..................................................................................... 115

Electrical Safety ......................................................................................... 120

Radio Frequency Interference ............................................................. 121

Explosive Environments ........................................................................ 122

Getting Started

Getting to Know Your Phone

Front

camera

Earpiece

Speaker

Touch screen

Micro

hone

Indicator light

Volu me key

Power ke y

Back camera

Flash

Headset jack

Charging/ micro-USB

ack

Knowing the Keys

Key Function

Power key  Press and hold to power off, restart, turn on

Volume key

or off airplane mode, or toggle sound, silence, and vibration.

 Press to turn off or on the screen display.

Press or hold either end of the key to turn the volume up or down.

(

Home key)

(

Back key)

Recent apps key)

(

 Touch to return to the home screen from any

application or screen.

 Touch and hold to use the Google Assistant.

Touch to go to the previous screen.

 Touch to see recently used apps.  Double-tap to switch to the most recent

application.

Installing the nano-SIM Card and the microSDHC™ Card

There is no need to power off the phone before installing or removing the nano-SIM card.

The microSDHC card (optional, not included) can be installed and removed while the phone is turned on. When the phone is on, unmount the microSDHC card before removing it (see Using the

microSDHC Card as Portable or Device Storage).

WARNING!

To avoid damage to the phone, do not use any other kind of SIM cards, or any non-standard nano-SIM card cut from a SIM card. You can get a standard nano-SIM card from your service provider.

1. Place your finger into the slot at the bottom of the back cover, and gently lift and remove the cover.

2. Install the nano-SIM card and the microSDHC card as shown.

nano-SIM card

microSDHC card

Installing the Battery (Included)

Power off your phone before removing or replacing the battery.

1. Place your finger into the slot at the bottom of the back cover, and gently lift and remove the cover.

2. Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment. Gently push down on the battery until it clicks into place.

3. Replace the back cover.

Charging the Battery

Your phone’s battery should have enough power for the phone to turn on, find a network signal, and make a few calls. You should fully charge the battery as soon as possible.

If the battery is low, a pop-up message will appear on the screen.

WARNING!

Use only ZTE-approved chargers and USB cables. The use of unapproved accessories could damage your phone or cause the battery to explode.

1. Connect the charger adapter to the charging jack. Do not use force.

2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as or , appear in the status bar.

3. Disconnect the charger when the battery is fully charged.

NOTE:

If the battery is extremely low, you may be unable to power on the phone even when it is being charged. In this case, try again after

charging the phone for at least 20 minutes. Contact customer service if you still cannot power on the phone after prolonged charging.

Powering Your Phone On/Off

 Press and hold the Power key to turn on your phone.  To turn it off, press and hold the Power key to open the options

menu. Touch Power off > Touch to power off.

Setting Up Your Phone for the First Time

When you first power on your phone after you purchase it or reset it to factory settings, you need to do some settings before using it.

Select the language field and follow the on-screen prompts to set up your phone.

Locking/Unlocking the Screen and Keys

Your phone allows you to quickly lock the screen and keys (put the phone into sleep mode) when not in use and also to turn the screen back on and unlock it when you need it.

To lock the screen and keys: To quickly turn the screen off and lock the keys, press the Power key.

NOTE:

To save battery power, the phone automatically turns off the screen after some time of inactivity. You will still be able to receive messages and calls while the phone screen is off.

To unlock the screen and keys:

1. Press the Power key to turn the screen on.

2. Swipe up on the screen.

- or -

Swipe from to dial a number, or swipe from to open the camera.

- or Touch a notification twice consecutively to open the related app.

NOTE:

If you have set an unlock pattern, a PIN, or a password for your phone

(see Protecting Your Phone With Screen Locks), you’ll need to draw the pattern or enter the PIN/password to unlock your screen.

Getting to Know the Home Screen

The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding shortcuts, folders, and more.

Extended Home Screen Panels

Your home screen is extendable, providing more space for shortcuts or folders. After adding new home screen panels, swipe right or left on the home screen to see the extended panels. You can also remove home screen panels.

To add a new home screen panel:

1. Touch and hold a shortcut or a folder on the home screen.

2. Drag the item to the right edge of the screen. A new home screen panel is created.

3. Release your finger to put the item on the new panel.

To delete a home screen panel:

A home screen panel is deleted automatically when you remove all items (shortcuts and folders) from it. See Remove Shortcuts.

Personalizing

Changing the System Language

1. Swipe up on the home screen and touch Settings > System > Languages & input > Languages. The first language in the list is

the default system language.

2. Tou ch Add a language and then the language you need.

3. Touch and hold a language and move it to the top to switch to that language.

NOTE:

To remove languages from the list, touch > Remove and select the languages you want to delete.

Switching to Vibration or Silent Mode

You can set the phone to vibration or silent mode by using one of the following methods.

 Press the Volume key when no media application is active to

show the volume management window. Touch to switch the phone to vibration mode. In vibration mode, touch to

switch the phone to silent mode.

 Swipe down from the top of the screen to open the notification

panel and drag the panel downwards. Touch Ring, Vibrate, or Silent to switch the phone to vibration or silent mode or turn on

the sound.

 Press and hold the Power key and select Ring, Silent, or Vibrate

to switch the phone to silent or vibration mode or turn on the sound.

Using Do Not Disturb Mode

You can limit interruptions with Do not disturb mode. This mode silences your phone so that it doesn’t make sounds or vibrate when you don’t want it to.

To turn on Do not disturb mode:

1. Swipe down from the top of the screen with two fingers to access the Quick Settings.

2. Find and touch the word “Do not disturb.”

To set behavior, exceptions, and schedule for Do not disturb mode:

1. Swipe up from the home screen and touch Settings > Sound > Do Not Disturb.

2. Touch the following options as you need:

 Sound & vibration: Turn on or off sound/vibration for listed

items in Do not disturb mode.

 Notifications: Set notification behavior in Do not disturb

mode. You can block sound or visuals from notifications, or customize more restrictions. Note that critical notifications for phone activity and status cannot be blocked.

 Calls: When Do not disturb is on, incoming calls are blocked.

You can adjust settings to allow friends, family, or other contacts to reach you.

 Messages, events & reminders: When Do not disturb is on,

messages, reminders, and events will be muted, except for the items you allow.

 Duration: Turn off Do not disturb automatically, manually, or

set the duration each time you turn on Do not disturb.

 Turn on automatically: Use rules to turn on/off Do not

disturb automatically. Touch an existing rule to set or use it, or touch Add rule to create new rules.

Applying New Wallpapers

You can set the wallpaper for the home screen or lock screen.

1. Touch and hold an empty place on the home screen.

2. Touch Wallpapers.

3. Swipe left or right on the wallpaper panel along the bottom of

the screen to select a wallpaper, or touch My photos to choose the image you want to use as the wallpaper.

4. Touch SET WALLPAPER and follow the instructions on the

screen.

NOTES:

 Alternatively, you can swipe up on the home screen and touch

Settings > Display > Wallpaper to set the wallpaper.

 For images from My photos, pinch or spread to select the part

you want to use.

Using Night Light

You can enable Night Light to tint the screen amber for eye care, or set a schedule when Night Light will be turned on.

1. Swipe up on the home screen and touch Settings > Display > Night Light.

2. Touch TURN ON NOW to enable Night Light.

- or If you want to set a schedule when Night Light will be turned on

automatically, touch Schedule and select an option.

3. Drag the slider below Intensity to adjust the eye care effect when Night Light is on.

Showing or Hiding the Navigation Keys

1. Swipe up on the home screen and touch Settings > Features > Navigation keys > .

2. To hide the navigation keys, switch off Always show navigation bar and touch on the navigation bar. To display the

navigation keys again, swipe up from the bottom of the screen.

Protecting Your Phone With Screen Locks

You can protect your phone by creating a screen lock. When it is enabled, you need to swipe up on the screen, and then draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys.

1. Swipe up on the home screen and touch Settings > Security & location > Screen lock.

2. Touch None, Swipe, Pattern, PIN, or Password.

 Touch None to disable screen lock protection.  Touch Swipe to enable screen lock and allow unlocking with

a “swipe” gesture. You can unlock the screen by swiping up on the screen.

 Touch Pattern to create a pattern that you must draw to

unlock the screen.

 Touch PIN or Password to set a numeric PIN or a password

that you must enter to unlock the screen.

3. For Pattern, PIN, or Password lock, select whether to protect your phone by requiring your pattern, PIN or password before it starts up. Then follow the on-screen prompts to continue.

NOTE:

When this feature is enabled, your phone cannot receive calls, messages, or notifications until it starts up.

4. For Pattern, PIN, or Password lock, select how you would like notifications and their contents to show when the phone is locked, and then touch DONE.

NOTE:

Remember the pattern, PIN or password you set. Otherwise, you will have to contact the customer service to upgrade the phone software.

Protecting Your Phone With Screen Pinning

You can use the screen pinning feature to keep an app in view, so others cannot switch to other apps or access your personal information.

Turn On Screen Pinning

1. Swipe up on the home screen and touch Settings > Security & location > Advanced > Screen pinning.

2. Touch the On/Off switch.

3. Touch YES.

4. To add security for unpinning, switch on Lock device when

unpinning and set up a screen lock as prompted, or switch on Ask for unlock pattern/PIN/password before unpinning if

you’ve set a screen lock already.

Pin a Screen

1. Ensure that screen pinning is turned on.

2. Open the app you want to keep in view.

3. Touch .

4. If there are many app tabs, swipe up to find on the front-most tab.

5. Touch .

Unpin the Screen

1. To unpin the screen and return to normal use, touch and hold

and .

2. If screen lock is enabled for screen pinning, swipe up on the lock screen and draw the pattern or enter the PIN/password.

Knowing the Basics

Phone Status Icons

The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see.

3G connected

4G LTE connected

Vibration on

Silent mode on

Do not disturb mode on

Battery low

Battery full

Battery charging

Wired headset connected

No signal

Signal strength

Airplane mode

Connected to a Wi-Fi network

Speaker on

Phone microphone off

Location service active

Alarm set

VoLTE available

Notification Icons

The status bar at the top of the home screen provides notification icons on the left side. Below are some of the icons you may see.

New text or MMS message(s)

New message(s) from the Gmail™ app

Missed call

Call in progress

Song playing

New Wi-Fi network detected

Downloading data

Sending data

microSDHC card mounted

Using Quick Settings

The Quick Settings make it convenient to view or change the most common settings for your phone.

Open the notification panel and you can find a few Quick Settings on the top. To open the Quick Settings panel and find all setting tiles, drag the notification panel downwards, or swipe down from the top of the screen with two fingers.

To turn on or off settings quickly:

1. Open the Quick Settings panel.

2. To turn on or off a setting, touch its tile. Touch and hold certain

tiles to access more setting options. For example, touch and hold the Wi-Fi tile to open Wi-Fi settings.

To customize the Quick Settings panel:

You can add, remove or rearrange the tiles on the Quick Settings panel.

1. Open the Quick Settings panel.

2. Touch at the bottom and do one of the following.

 Touch and hold a tile and drag it to the position you want.  Touch and hold a tile and drag it to the section below Drag

here to remove to hide it.

 In the Hold and drag to add tiles section, drag a tile up to

show it in the Quick Settings panel.

Managing Shortcuts

Add Shortcuts

1. Swipe up on the home screen to add shortcuts.

2. Slide to browse the available applications.

3. Touch and hold an application icon and drag it to a home screen panel.

NOTE:

While holding the item, you can drag it to the right edge of the screen to create a new home screen panel and put the item on it.

Remove Shortcuts

1. Touch and hold a shortcut on the home screen.

2. Drag it to to remove it.

Organizing With Folders

You can create folders on the home screen and add several shortcuts to a folder. You can move or remove folders the same way as moving or removing shortcuts.

1. On the home screen, touch and hold the shortcut you want to add into a folder.

2. Drag the shortcut over another shortcut you want to add to the same folder and release it. A new folder will be created and both shortcuts are added into the folder.

3. To add more shortcuts into the folder, touch and hold each shortcut and drag it over the folder before releasing it.

NOTE:

Touch the folder and then touch the name field to rename the folder.

Rearranging the Primary Shortcuts

The home screen includes a customizable primary shortcuts area at the bottom of all home screens. You can keep up to four items in the primary shortcuts area. Drag shortcuts or folders in or out of the area to rearrange them.

Using App Shortcuts

The app shortcuts feature allows you to quickly access common app functions from the home screen and the app list screen.

NOTE:

Not all apps support the app shortcuts feature.

1. Touch and hold an app icon on the home screen or the app list screen.

2. From the displayed menu, touch the function you want to use in the app.

NOTE:

You can also touch and hold a function from the displayed menu, and drag it to a home screen panel to create a shortcut of the function.

Entering Text

Enable or Disable Input Methods

1. Swipe up on the home screen and touch Settings > System > Languages & input > Virtual keyboard > Manage keyboards.

2. Touch an input method in the list to enable/disable it as an option for entering text.

NOTE:

Some default input methods may not be disabled.

Change Input Methods

1. When you use the on-screen keyboard to enter text, touch the

icon at the bottom right corner of the screen.

NOTE:

The icon appears only when more than one input method is installed and enabled for use.

2. Select the input method you need.

Gboard

The Gboard provides a layout similar to a desktop computer keyboard. When screen auto-rotation is enabled, turn the phone sideways and the keyboard will change from portrait to landscape. The landscape keyboard is not supported in all applications.

 Touch the alphabetic keys to enter letters. Touch and hold some

specific keys to enter associated accented letters or numbers. For example, to enter É, touch and hold and the available accented letters and number 3 appear. Then slide to choose É.

 As you enter a word, candidates appear above the keyboard.

Touch to select the correct one.

 To uc h to use uppercase. Double-tap to lock uppercase.

This key also changes color to indicate the current case you are using.

 To uc h to delete the text before the cursor.

 To uc h to select numbers and symbols. You can then touch

to find more.

 To uc h to enter emoji or emoticon.

 To uc h to use Google voice typing.

 To uc h to access more Gboard functions.  Touch and hold to set up the Gboard.

NOTE:

The keyboard layout may change in different apps.

Glide Typing

The Gboard supports the Glide typing feature. You can use this feature to input a word by sliding through the letters.

To enable and use Glide typing:

1. On the Gboard, touch and hold to access the Gboard settings.

2. Tou ch Glide typing > Enable glide typing if this feature is turned off.

3. Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until you reach the end of the word.

Start of the

word

End of the word

NOTES:

 Touch when you want to. If you want to enter a single letter, go

ahead and touch the key.

 Lift your finger at the end of the word. A space is added

automatically when you begin to input the next word.

Google Voice Typing

Google voice typing uses the Google voice recognition service to convert speech to text.

1. Tou ch to access the voice typing feature when you are using Gboard.

If you have installed and enabled other input methods in addition to the pre-installed ones, you can also touch at the bottom right and select Google voice typing.

2. When you see the microphone image, speak what you want to type.

3. You can continue entering text or touch an underlined transcription to change or delete it.

NOTE:

Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to enter punctuation.

Opening and Switching Apps

Open an App

1. Swipe up on the home screen to view apps.

2. Slide up or down on the screen and touch an app to open it.

NOTE:

Drag the slider on the right side of the screen to the initial letter of the app you need, or touch the search box at the top to search for apps.

Switch Between Recently Opened Apps

1. Touch . The apps you’ve used recently are displayed in a series of tabs. Slide up and down to see all the tabs.

2. Touch a tab to open that app.

NOTES:

 You can swipe a tab sideways or touch on the tab to remove

it from the screen, (which will free up running memory on the phone).

 Double-tap to quickly switch between the two most recent

apps.

Connecting to Networks and Devices

Connecting to Mobile Networks

Control Mobile Data Use

1. Swipe up on the home screen and touch Settings > Network & internet > Mobile network.

2. Touch the Mobile data switch to enable or disable mobile data use.

Select Preferred Network Type

1. Swipe up on the home screen and touch Settings > Network & internet > Mobile network > Advanced > Preferred network type.

2. Touch the type of network you prefer the phone to connect to.

Check Access Point Names

You can use the default Access Point Names (APNs) to connect to the Internet. Swipe up on the home screen and touch Settings >

Network & internet > Mobile network > Advanced > Access Point Names to check the default APN.

NOTE:

To restore the APNs to default settings, touch > Reset to default.

Connecting to Wi-Fi

Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 300 feet (100 meters), depending on the Wi-Fi router and your surroundings.

Turn Wi-Fi On and Connect to a Wi-Fi Network

1. Swipe up on the home screen and touch Settings > Network & internet > Wi-Fi.

2. Slide the switch to the On position to turn on Wi-Fi. Your phone will search for available networks.

3. Touch a network name to connect to it.

4. If the network is secured, enter the password and touch CONNECT.

NOTE:

Your phone automatically connects to previously used Wi-Fi networks when they are in range.

Get Notified of Open Networks

1. Swipe up on the home screen and touch Settings > Network & internet > Wi-Fi.

2. Touch Wi-Fi preferences.

3. Slide the Open network notification switch to the On position.

When Wi-Fi is on, you will receive notifications in the status bar when your phone detects a high-quality open Wi-Fi network. Switch off this option to turn off notifications.

Add a Wi-Fi Network

You can add a Wi-Fi network if the network does not broadcast its name (SSID) or if you are out of range.

To connect to a secured network, get the security details from the network's administrator first.

1. Swipe up on the home screen and touch Settings > Network & internet > Wi-Fi.

2. Slide the switch to the On position.

3. At the bottom of the available Wi-Fi networks, touch Add network.

4. Enter the network SSID (name). If necessary, enter security or other network configuration details.

5. Touch SAVE.

Forget a Wi-Fi Network

You can make your phone forget the details of a Wi-Fi network that you added – for example, if you don’t want the phone to connect to it automatically or if it is a network that you no longer use.

1. Swipe up on the home screen and touch Settings > Network & internet > Wi-Fi.

2. Touch Saved networks at the bottom.

3. Touch the Wi-Fi network name and then touch FORGET.

Using Wi-Fi Direct

Wi-Fi Direct allows Wi-Fi devices to share files and data directly by connecting to each other without the need for wireless access points (hotspots).

To connect to another device via Wi-Fi Direct:

1. Swipe up on the home screen and touch Settings > Network & internet > Wi-Fi.

2. If Wi-Fi is off, slide the switch to the On position.

3. Touch Wi-Fi preferences > Advanced > Wi-Fi Direct. Your phone will search for other devices enabled with Wi-Fi Direct connections.

4. Touch a device with which to connect below Peer devices.

5. Accept the connection on the other device.

Connecting to Bluetooth Devices

Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 30 feet (10 meters). The Bluetooth devices must be paired before the communication is performed.

Tur n Bluetooth On/Off

1. Swipe up on the home screen and touch Settings > Connected devices > Connection preferences > Bluetooth.

2. Slide the switch to the On or Off position.

Pair With Another Bluetooth Device

1. Swipe up on the home screen and touch Settings > Connected devices.

2. Touch Pair new device. Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range.

3. Touch the device you want to pair with.

4. If necessary, confirm that the Bluetooth passkeys are the same between the two devices and touch PAIR. Alternatively, enter a Bluetooth passkey and touch PAIR.

Pairing is successfully completed when the other device accepts the connection or the same passkey is entered.

NOTE:

The Bluetooth passkey may be fixed for certain devices, such as headsets and hands-free car kits. You can try entering 0000 or 1234 (the most common passkeys), or refer to the documents for that device.

Forget a Bluetooth Device

You can make your phone forget its pairing connection with another Bluetooth device. To connect to the device again, you need to search for it and enter or confirm a passkey again.

1. Turn Bluetooth on.

2. Swipe up on the home screen and touch Settings > Connected devices > Previously connected devices.

3. In the device list, touch beside the Bluetooth device you want to forget.

4. Touch FORGET.

Connecting to Your Computer via USB

You can connect your phone to a computer with a USB cable and transfer music, pictures, and other files in both directions. Your phone stores these files in internal storage or on a removable microSDHC card.

Connect Your Phone to a Computer via USB

1. Connect your phone to the computer with a USB cable.

2. The Use USB for options menu will automatically open.

3. Choose one of the following options:

 File Transfer (MTP): Transfer files on Windows

NOTE:

For Windows XP, install the drivers and Windows Media® Player 11 (or later version) when you use MTP for the first time.

 PTP: Transfer photos or files if MTP is not supported by your

computer.

 Charge this device: Charge your phone via USB.  Install driver: Install the driver needed for some USB

connection modes (such as MTP). You only need to install the driver on the same PC once.

PC or Mac®.

NOTE:

You can also install the driver on the PC by running the executable file in the new CD-ROM drive.

Disconnect Your Phone From the Computer

To disconnect the phone from the computer, simply unplug the USB cable when you’re finished.

Using the microSDHC Card as Portable or Device Storage

You can use your microSDHC card as portable storage when there's already content such as your media and other files so that you don't lose them.

If your microSDHC card is new or doesn't have content you want to keep, you can also set it up as an extension of the device storage, and this requires formatting that prevents the microSDHC card from working with other devices.

CAUTION:

As part of the device storage, the microSDHC card may have data on it that is necessary for some apps to function normally. Therefore, do not remove or replace the card randomly.

Set Up the microSDHC Card as Portable Storage

When you install a microSDHC card that has not been used in your phone before, the phone will mount the card as portable storage by default.

To remove the microSDHC card from your phone:

If you need to remove the microSDHC card as portable storage while the phone is on, you must unmount it first.

1. Swipe up on the home screen and touch Settings > Storage.

2. Touch next to the card name in the Portable storage section.

3. When the screen shows that the card is safely ejected, you can remove it from the phone.

To erase and format the microSDHC card:

1. Swipe up on the home screen and touch Settings > Storage.

2. Touch the card name in the Portable storage section.

3. Touch Format.

4. Touch FORMAT SD CARD.

CAUTION:

The formatting procedure erases all the data on the microSDHC card, after which the files CANNOT be retrieved.

Set Up the microSDHC Card as Device Storage

If your microSDHC card is new or doesn't have content you want to keep, you can format the card and use it as part of the device storage. If you move the microSDHC card to another device, you must format the card before using it.

1. Swipe up on the home screen and touch Settings > Storage.

2. Touch the card name in the Portable storage section.

3. Touch Format as internal.

4. Touch FORMAT SD CARD.

CAUTION:

The formatting procedure erases all the data on the microSDHC card, after which the files CANNOT be retrieved.

5. The phone will prompt you to move your photos, files and other

data from the phone to the microSDHC card. Select Move content or Move content later and follow the on-screen instructions to continue.

To move data between the phone and the microSDHC card:

With the microSDHC card as part of the device storage, you can move your photos, files and other data between the phone and the card any time.

1. Swipe up on the home screen and touch Settings > Storage.

2. Touch Internal shared storage or the microSDHC card name.

3. Touch > Migrate data > Move content.

NOTE:

Whenever you move data between the phone and the microSDHC card, the destination is used to save new apps and personal data (such as photos and videos) and only the destination is accessible from a computer.

To remove the microSDHC card from your phone:

If you need to remove the microSDHC card as device storage while the phone is on, you must unmount it first.

1. Swipe up on the home screen and touch Settings > Storage.

2. Touch the card name below Device storage.

3. Touch > Eject.

NOTE:

Before ejecting the card, ensure that you have moved data and apps to the phone.

4. Touch EJECT.

5. When the screen shows that the card is safely ejected, you can remove it from the phone.

To reformat the microSDHC card as portable storage:

If you no longer want to use your microSDHC card as device storage, you can reformat the card as portable storage.

NOTE:

Before formatting, ensure that you have moved data and apps to the phone.

1. Swipe up on the home screen and touch Settings > Storage.

2. Touch the card name below Device storage.

3. Touch > Format as portable > FORMAT.

CAUTION:

The formatting procedure erases all the data on the microSDHC card, after which the files CANNOT be retrieved.

Phone Calls

You can place calls from the Phone app, the Contacts app, or other apps that display contact information. Wherever you see a phone number, you can usually touch it to dial.

Placing and Ending Calls

Place a Call by Dialing

1. From the home screen, touch > .

2. Enter the phone number or the contact name with the on-screen

dialpad. Touch to delete incorrect digits.

NOTE:

As you enter the number or the contact name, your phone searches for contacts that match. If you see the number and contact you want to dial, touch it to place the call immediately.

3. Touch below the dialpad to dial. You can also touch the search box at the top of the Phone app

screen and enter the contact number or contact name you want to call. Touch next to the matching contact to place the call.

NOTES:

 To make an international call, touch and hold the 0 key to enter

the plus (+) symbol. Next, enter the country code, followed by the city/area code and then the phone number.

To redial the last call you made, touch > > >



and touch again.

End a Call

During a call, touch on the screen.

Answering or Rejecting Calls

Answer a Call

When you receive a phone call, swipe up on the screen to answer the call.

- or -

If the screen is unlocked, touch ANSWER.

NOTE:

To silence the ringer before answering the call, press the Volume

up/down key.

Reject a Call

When you receive a phone call, you can: Swipe down on the screen to reject the call.

- or -

Swipe from at the bottom left to reject the call and select a preset text message or edit one to send to the caller.

- or -

If the screen is unlocked, touch DECLINE to reject the call, or touch MESSAGE to reject the call and select a preset text message or edit one to send to the caller.

NOTE:

To edit the preset text response from within the Phone app, touch (in the top search field) > Settings > Quick responses.

Working With the Call History

The call history is a list of all the calls you've placed, received, or missed. It provides a convenient way to redial a number, return a call, or add a number to your contacts.

To open the call history, touch > > (in the top search field) > Call history.

Place a Call From the Call History

1. Open the call history.

2. Touch beside a number to call back.

NOTE:

You can touch MISSED, INCOMING or OUTGOING to filter the records by call type.

Add a Call History Number as a Contact

1. Open the call history.

2. Touch an entry.

3. To add the number to an existing contact, touch Add to a contact and select a contact in the list. To add a new contact, touch Create new contact.

Take Other Actions on a Call History Entry

1. Open the call history.

2. Touch a listing and then touch Call details to view more call information. While viewing the call details, you can:

 Touch Delete to delete the entry.  Touch Copy number to copy the number to the clipboard.  Touch Edit number before call to edit the number in the

dialer before calling it.

 Touch the circle in front of an entry to open the contact

information tab from the bottom of the screen. You can send a message, call back, edit the contact, add the contact to favorites, or add the number to contacts.

You can also block a number. Just touch a listing in the call history and touch Block number > BLOCK.

NOTE:

You can touch > Clear call history in the Call history screen to delete all history records.

Using Options During a Call

During a call, you will see a number of on-screen options. Touch an option to select it.

NOTE:

The call merging and call holding features need network support. Please contact your service provider for more information.

 Touch to switch to the dialpad when you need to enter a

code (for example, the PIN for your voicemail) during the call.

 Touch to turn on or off the speaker.

 Touch to mute or unmute the microphone.

 Touch to make another call separately from the first call,

which is put on hold.

 Touch to go to Contacts.

 Touch to put the call on hold.

 Touch to merge the separate calls into a single conference

call.

 Touch to put the caller you are speaking to on hold, and

switch to the other call that has been put on hold.

 Touch to end the current call.

WARNING!

Because of higher volume levels, do not place the phone near your ear during speakerphone use.

Managing Multi-party Calls

When the call waiting and three-way call features are available, you can switch between two calls or set up a conference call.

NOTE:

The call waiting and three-way call features need network support and may result in additional charges. Please contact your service provider for more information.

Switch Between Current Calls

When you’re on a call and another call comes in, your phone screen informs you and displays the caller ID.

To respond to an incoming call while you’re on a call:

 Swipe up on the screen to answer the call. This puts the first

caller on hold and answers the second call.

 Swipe down on the screen to reject the second call.

 Swipe from at the bottom left to reject the second call and

select a preset text message or edit one to send to the caller.

To switch between two calls:

Touch .

Set Up a Conference Call

With this feature, you can talk to two people at the same time.

1. Place the first call.

2. Once you have established the connection, touch and dial the second number. This puts the first caller on hold.

3. When you’re connected to the second party, touch .

If one of the people you called hangs up during the call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.

To end the conference call, touch .

Adjusting Your Call Settings

You can configure a number of settings for the Phone app.

NOTE:

Available options depend on the network. Some features need network support and may result in additional charges. Please contact your service provider for more information.

Set Contact Display Options

You can set the order of the contacts displayed in the tab of the Phone app.

1. Touch > > (in the top search field) > Settings >

Display options.

2. Touch Sort by or Name format to set the order of the contacts

and the format of the contact names.

Set Sound and Vibration

Set the sound and vibration for incoming calls as well as dialpad sounds.

1. Touch > > (in the top search field) > Settings > Sounds and vibration.

2. Touch the option you want to configure.

 Touch Phone ringtone to select the ringtone for incoming

call notification.

 Switch on Also vibrate for calls to enable vibration for

incoming call notification.

 Switch on Keypad tones to play sounds when you touch the

dialpad keys.

Set Options for Answering and Ending Calls

1. Touch > > (in the top search field) > Settings > Answer and end calls.

2. Touch the option you want to configure.

 Power button ends call: This option allows you to end a call

by pressing the Power key.

 Vibrate when call is answered: Select whether the phone

will vibrate when a call is answered.

Set Speed Dials

You can touch and hold the 1 ~ 9 keys from the dialpad to call the corresponding speed dial number.

The 1 key is reserved to speed dial your voicemail.

To assign a speed dial key:

1. Tou ch > > (in the top search field) > Settings > Speed dial.

2. Touch a speed dial entry.

3. Select a number from the contact list.

Edit Quick Response to Rejected Callers

1. Touch > > (in the top search field) > Settings > Quick responses.

2. Touch a text message to edit it.

3. Touch OK to save the message.

Set DTMF Tones

You can set the length of dual-tone multi-frequency (DTMF) signal tones.

1. Touch > > (in the top search field) > Settings > Call settings > DTMF tones.

2. Touch Normal or Long.

Set Voice Privacy

This option allows you to enable enhanced privacy mode.

1. Touch > > (in the top search field) > Settings > Call settings > Additional settings.

2. Switch on Voice privacy to enable this feature.

Set Plus Code Dialing

Plus Code Dialing allows the phone to automatically dial the international access code for your location when you touch and hold the 0 key in the dialpad.

To activate Plus Code Dialing:

1. Touch > > (in the top search field) > Settings > Call settings > Additional settings > Plus code dialing setting.

2. Switch on Setup Plus Code Replacement to enable this feature.

To change the international dialing code:

1. Touch > > (in the top search field) > Settings > Call settings > Additional settings > Plus code dialing setting.

2. Touch Replace Code of Plus Code.

3. Enter a new code and touch OK.

Set Call Blocking

You can add numbers to a blacklist to filter out calls and messages from these numbers.

1. Touch > > (in the top search field) > Settings > Blocked numbers.

2. Touch ADD A NUMBER.

3. Enter the phone number or touch > > Contacts and select a number from the contact list.

4. Touch BLOCK.

NOTE:

To unblock a number, touch on its right and touch UNBLOCK.

Set Voicemail

1. Touch > > (in the top search field) > Settings.

2. Touch Voicemail to configure the voicemail options including voicemail service provider, number and notifications.

Set TTY Mode

Your phone is a TTY compatible device. A TTY device can allow people who have hearing or speech disabilities to communicate by telephone. Simply connect the TTY device to the phone’s headset jack. Select a TTY mode for your phone to work with a TTY device, or turn TTY off.

1. Tou ch > > (in the top search field) > Settings > Accessibility > TTY mode.

2. Select one of the following options. Consult your teletypewriter manufacturer’s manual if necessary.

 TTY Off: Users who can hear and talk can disable TTY support.  TTY Full: Users who cannot talk or hear may use this mode to

send and receive text messages through TTY device.

 TTY HCO: Users who can hear, but cannot talk, may use this

mode to listen to the other party, and respond via text messages.

 TTY VCO: Users who can talk, but cannot hear, may use this

mode to talk through the phone and receive responses via text messages.

Set Hearing Aids

Your phone supports Hearing Aid Compatibility (HAC) function. When you turn on the hearing aid compatibility and use a hearing aid with a telecoil to answer the phone, it will help you hear more clearly during the phone call.

CAUTION:

Do not turn on the Hearing aids option unless you use a hearing aid with a telecoil. Using this setting without a hearing aid or with a hearing aid without a telecoil may be harmful to your hearing.

1. From the home screen touch the Phone app icon.

2. Touch the More options icon.

3. Touch Settings.

4. Touch Accessibility.

5. Switch on Hearing aids to turn on hearing aid compatibility.

Contacts

You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing.

To see your contacts, swipe up on the home screen and touch

Contac ts.

Adding a New Contact

1. Swipe up on the home screen and touch Contacts.

2. Touc h to add a new contact.

3. Touch the account field above the name field to choose where to

save the contact. If a sync account is selected, the contacts will be synced automatically with your account online.

4. Enter the contact name, phone numbers, email addresses, and

other information. Touch More fields if necessary.

5. Touc h SAVE to save the contact.

Importing, Exporting, and Sharing Contacts

You can import/export contacts from/to your nano-SIM card, the phone storage or an installed microSDHC card. This is especially useful when you need to transfer contacts between different devices. You can also quickly share contacts using Messages, Gmail, Bluetooth and Files.

Import Contacts From the nano-SIM Card

1. Swipe up on the home screen and touch Contacts.

2. Touc h > Settings > Import > Import SIM card.

3. Check the contacts you need and then touch .

Export Contacts to the nano-SIM Card

1. Swipe up on the home screen and touch Contacts.

2. Touc h > Settings > Export > Export to SIM card.

3. Check the contacts you need and then touch .

Import Contacts From the Phone Storage or microSDHC Card

1. Swipe up on the home screen and touch Contacts.

2. Tou ch > Settings > Import > .vcf file.

3. Tou ch and find the vCard file(s) on the phone storage or microSDHC card and touch one to import contacts.

NOTE:

Touch > Show internal storage if needed to find your vCard file(s).

Export Contacts to the Phone Storage or microSDHC Card

1. Swipe up on the home screen and touch Contacts.

2. Tou ch > Settings > Export > Export to .vcf file.

3. Touch and select the directory in which the vCard file will be

saved. Touch > Show internal storage if needed.

4. Edit the file name if needed and touch SAVE to create the file.

Share Contacts

1. Swipe up on the home screen and touch Contacts.

2. In the contact list, touch and hold the contact you want to share.

3. Check more contacts if needed and then touch .

4. Choose how to share the contacts. Options depend on the applications and services installed.

Setting a Ringtone for a Contact

Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone.

1. Swipe up on the home screen and touch Contacts.

2. Touch a contact you want to set a ringtone for and then touch .

3. Touch More fields > Default ringtone.

NOTE:

The contact must be saved on the phone, not the nano-SIM card.

4. Select a ringtone you like and touch OK.

5. Touch SAVE.

Joining Duplicate Contacts

As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact. You can merge all the separate information of a contact into one entry in the Contacts list.

1. Swipe up on the home screen and touch Contacts.

2. Touch a contact, and then touch > Link.

3. Touch the contact whose information you want to join with the first entry.

The information from the second contact is added to the first contact, and the second contact is no longer displayed in the contacts list.

4. To join another contact to the main contact, touch > View

linked contacts > ADD.

Separating Contact Information

If contact information from different sources was joined in error, you can separate the information back into individual contacts on your phone.

1. Swipe up on the home screen and touch Contacts.

2. Touch a joint contact you want to separate.

3. Tou ch > View linked contacts > UNLINK.

4. Tou ch UNLINK to confirm.

Web Accounts

Adding or Removing Accounts

You can add multiple Google accounts and Microsoft Exchange ActiveSync® accounts. You may also add other kinds of accounts, depending on the apps installed on your phone.

Add an Account

1. Swipe up on the home screen and touch Settings > Accounts > Add account.

2. Touch the type of account you want to add.

3. Follow the on-screen steps to enter the information about the account. Most accounts require a username and password, but the details may vary. You may also need to obtain some information from IT support or your system administrator.

When the account is successfully added, it is displayed in the Accounts menu in Settings.

Remove an Account

Removing an account will delete it and all information associated with it, such as emails and contacts, from your phone.

1. Swipe up on the home screen and touch Settings > Accounts.

2. Touch the account you’d like to remove.

3. Tou ch REMOVE ACCOUNT > REMOVE ACCOUNT.

Configuring Account Sync

Configure Auto Sync Setting

1. Swipe up on the home screen and touch Settings > Accounts.

2. Switch Automatically sync data on or off.

 When automatic sync is turned on, changes you make to

information on your phone or on the web are automatically synced with each other.

 When automatic sync is turned off, you need to sync manually

to collect emails, updates, or other recent information.

Sync Manually

1. Swipe up on the home screen and touch Settings > Accounts.

2. Touch an account and touch Account sync.

3. Tou ch > Sync now. Or touch the types of information you

want to sync.

Change an Account’s Sync Settings

1. Swipe up on the home screen and touch Settings > Accounts.

2. Touch an account and touch Account sync. The Account sync

screen appears, showing a list of information the account can sync.

3. When auto-sync is on, enable or disable items as you need. Items enabled on the phone will be kept in sync with the web. When auto-sync is off, touch a listing to sync that type of information between the phone and the web.

Gmail

Swipe up on the home screen and touch Gmail. Use it to read and send emails from Microsoft Exchange ActiveSync, Gmail, Hotmail, Yahoo!®, and more.

Setting Up the First Email Account

1. Swipe up on the home screen and touch Gmail. If it is the first time the app is opened, touch GOT IT.

2. Touch an email server, and then enter the email address and password.

3. Touch NEXT to let the phone retrieve the network parameters automatically.

NOTE:

You can also enter these details manually by touching MANUAL SETUP or if automatic setup fails.

4. Follow the on-screen instructions to finish the setup.

Your phone will show the inbox of the email account and start to download email messages.

Checking Your Emails

Your phone can automatically check for new emails at the interval you set when setting up the account.

You can also check new emails manually by swiping down on the message list.

Writing and Sending an Email

1. Open your email Inbox and touch .

2. Enter a contact name or email address in the To field. Enter a

comma, a semi-colon, or a space to separate each recipient. You can also touch > Add from Contacts to select recipients from

your contacts.

NOTE:

To send a carbon copy or blind carbon copy to other recipients, touch beside the To field to open the Cc/Bcc field and enter the contact names or email addresses.

3. Enter the email subject and compose the email text.

4. Tou ch to add audio files, images, videos, and other types of files as attachments.

5. Tou ch at the top right of the screen to send the message.

Responding to an Email

Reply to or Forwarding an Email

1. Open the email you want to reply to or forward from the Inbox.

2. Choose one of the following:

 To reply to the sender, touch .  To reply to the sender and all recipients of the original email,

touch or touch next to the sender and select Reply all.

 To forward the email, touch or touch next to the

sender and select Forward.

3. Edit your message and touch .

Mark an Email as Unread

You can return a read email to the unread state - for example, to remind yourself to read it again later. You can also mark a batch of emails as unread.

 While reading a message, touch next to the sender and select

Mark unread from here.

 While in a message list (for instance, the Inbox), touch the sender

image beside the message(s), and then touch .

Adding and Editing Email Accounts

Add an Email Account

After setting up your first email account (see Setting Up the First Email

Account), you can add more email accounts and manage them

separately.

1. Open the Gmail app.

2. Tou ch > Settings > Add account.

3. Set up the account as you did with the first one.

Edit an Email Account

You can change a number of settings for an account, including how often you check for email, how you’re notified of new mails, your email signature, and details about the servers the account uses to send and receive mails.

1. Open the Gmail app.

2. Tou ch > Settings and touch the account whose settings you want to change.

3. Make the changes you want, and touch or touch when you’re finished.

Remove an Email Account

1. Open the Settings app.

2. Tou ch Accounts and touch the account you want to remove.

3. Tou ch REMOVE ACCOUNT > REMOVE ACCOUNT.

Changing General Email Settings

General settings apply to all email accounts you add.

1. Open the Gmail app.

2. Tou ch > Settings > General settings.

3. Make the changes you want, and touch or touch when you’re finished.

Messages

You can use Messages to exchange text messages (SMS), multimedia messages (MMS), and chat messages.

Opening the Messages Screen

From the home screen, touch . The Messages screen opens, where you can create a new message or open an ongoing message thread.

 Tou ch Start chat to write a new message or group chat.  Touch an existing message thread to open the conversation.

Sending a Message

1. On the Messages screen, touch Start chat.

2. Add recipients in one of the following ways.

 Manually enter the recipient’s number or contact name. (You

can touch to enter numbers with a dialpad.) If the phone presents a few suggestions, touch the one you want to add.

 Select a recipient from your contact list.  To add more recipients for a group conversation, touch

to add more recipients and then touch .

3. Touch the text box and enter the message text. Touch to add emoji to your text message.

If you want to send a multimedia message, touch to add pictures, videos, audio, or location information to the message. See Adding an Attachment below.

4. Tou ch .

NOTES:

 If you add two or more recipients, the message may be sent as a

group MMS where everyone can reply and see each other’s messages. For group message setting, touch > Settings >

Advanced > Group messaging from the Messages screen.

 You can also include email addresses as recipients for multimedia

messages.

 Do not add any attachment if you want to send a text message.

Otherwise you may be charged for a multimedia message.

Adding an Attachment

 To add a photo, touch . Touch to snap a photo.

 To add a video, touch . Touch to start recording a video

and touch to stop recording.

 To add images or videos, touch . Touch a photo or video

thumbnail or swipe up to select more images or videos. You can also touch Folders > to add audio files, images or videos.

 To add your location information, touch .

 To add a voice recording, touch and hold to record a voice

message.

NOTE:

You can touch at the corner of an attachment to remove it from the message.

Replying to a Message

Messages you receive are appended to existing threads of the same number. If the new message comes from a new number, a new thread is created.

1. On the Messages screen, touch the thread that has the message you want to reply to.

2. Type your reply in the text field at the bottom. You can touch if you want to add emoji or attachments.

3. Tou ch .

Forwarding a Message

1. On the Messages screen, touch the thread that has the message you want to forward.

2. Touch and hold the message you would like to forward.

3. Tou ch > Forward.

4. Touch an existing thread, or touch New message to enter a recipient for the message.

5. Edit the content if you want.

6. Tou ch .

More Message Options

On the Messages screen, touch and hold a thread and the following options are available.

 Tou ch to archive the thread. You can touch > Archived

from the Messages screen to find all archived messages.

 Tou ch > Delete to delete the thread.

 Tou ch to add the new number in the thread to your

contacts.

 Tou ch > OK to block the contact or number in the thread,

and the thread will be archived. You can touch > Blocked contacts from the Messages screen to find all blocked numbers.

NOTE:

You can touch and hold a thread and touch more to select them, and then choose to archive or delete them.

Web Browser

Use Chrome to view web pages and search for information.

Opening the Browser

From the home screen, touch to launch the web browser. The browser also opens when you touch a web link - for example, in an email or a text message.

To open a web page or search the web:

1. Open the Chrome app.

2. Touch the address box at the top of the web page.

3. Enter the address (URL) of a web page, or enter terms you want to search for.

4. Touch a URL or search suggestion, or touch the enter key on the keyboard to open the web page or search results.

Using Multiple Browser Tabs

You can open several web pages at the same time (one page in each tab) and switch between them freely.

Open a New Browser Tab

Tou ch > New tab. A new browser tab opens.

Switch Between Browser Tabs

1. Tou ch (the number shows how many tabs you have opened).

2. Swipe vertically to scroll through the list of opened tabs.

3. Touch the listing of the tab you want to open.

NOTE:

Swipe a listing horizontally or touch its to close the tab.

Downloading Files

1. Touch and hold an image or a link to a file or to another web page.

2. In the menu that opens, touch Download image or Download link.

The downloaded files are saved to your phone. You can touch >

Downloads to view download progress or open the files.

Changing Browser Settings

You can configure a number of settings to customize the way you browse the web, including several that you can use to control your privacy.

To open the Chrome settings screen, touch > Settings.

Camera

Capturing a Photo

1. From the home screen, touch .

2. Aim the camera at the subject and make any necessary adjustment. PHOTO (auto camera) mode is used by default.

3. Touch the area where you want the camera to meter the exposure.

4. Lightly touch to take the picture.

Number Fu nction

Change the flash setting (available only for the back

camera).

2 Change the camera settings.

Number Fu nction

3 View pictures and videos you have taken. 4 Capture a picture.

Switch among the default PHOTO mode, VIDEO mode,

or other modes.

6 Switch between the front and back cameras.

WARNING!

Keep a safe distance when using the flash. Do not point the flash towards the eyes of people or animals.

NOTE:

You can pinch or spread your fingers on the screen to zoom in or out before taking a picture.

Using Manual Camera Mode

You can use the MANUAL camera mode to adjust more camera options for your photo, such as ISO, white balance, exposure, etc.

1. From the home screen touch > MORE > MANUAL.

2. Aim the camera at the subject. You can make the following adjustments.

 Drag the yellow circle to any area on the screen where you

want the camera to meter exposure so as to adjust the photo brightness. Touch and hold the circle to lock exposure.

 Touch the camera option icons and use the slider to adjust

them, including ISO, exposure, white balance, and interval for time-lapse pictures.

3. Tou ch to take the photo.

Using Other Camera Modes

Besides capturing photos and videos in the traditional way, your Camera app offers other powerful and interesting camera modes. Tou ch MORE in the viewfinder screen to find them all.

 TIMELAPSE: Set the time interval between each frame when you

record time-lapse videos with the back camera.

 PAN ORA MA: Capture a panoramic photo.

Recording a Video

1. From the home screen touch > VIDEO.

2. Aim the camera at the subject and make any necessary adjustments. You can touch any area on the screen that you want the camera to meter the exposure before and during recording.

NOTE:

You can pinch or spread your fingers on the screen to zoom in or out before and during recording.

3. To uc h to start recording. You can touch or to pause or resume recording, or touch to save the frame as a photo.

4. Tou ch to stop recording.

NOTE:

To capture time-lapse video, touch MORE > TIMELAPSE and slide the time bar to select recording speed. Touch to start recording

and to stop.

Customizing Camera Settings

Before capturing a photo or a video, you can touch to open the following options.

NOTE:

Some camera and video options will change in different camera modes.

Options in photo mode:

 Resolution: Set the image size for your photo.  Timer: Set a time delay before the camera takes a picture

automatically after you touch the shutter icon, or turn off this feature.

 Metering: Adjust the metering setting in Manual mode.  Composition: Show or hide grid or golden spiral for balanced

photo composition.

 Gradienter: Enable or disable the level guide.  Point-and-shoot: Available for the front camera. When this feature

is enabled, you can touch the viewfinder screen to take a photo.

 Mirror image: Available for the front camera. When this feature is

enabled, the captured photo will be saved as it is shown in the preview.

Shutter tone: Turn on or off the shutter tone.

  Geo-tagging: Select whether to store the location information in

your captured photos and videos.

 Volume key: Use the Volu me key as the shutter button or to

zoom in and out.

 Anti-banding: Set the anti-banding value when you take

pictures of TV or computer screens to avoid stripes on the screen.

 Save location: Change the storage location for captured photos

and videos when a microSDHC card is installed.

 Help: Enable the Help icon on the viewfinder screen and touch

the icon to view help details.

 Restore defaults: Restore default camera and video settings.

Options in video mode:

 Video quality: Set the quality for your video.  Shutter tone: Turn on or off the shutter tone.  Geo-tagging: Select whether to store the location information in

your captured photos and videos.

 Anti-banding: Set the anti-banding value when you record

videos of TV or computer screens to avoid stripes on the screen.

 Save location: Change the storage location for captured photos

and videos when a microSDHC card is installed.

 Help: Enable the Help icon on the viewfinder screen and touch

the icon to view help details.

 Restore defaults: Restore default camera and video settings.

Photos

Opening Gallery

Swipe up on the home screen and touch Photos to view your pictures and videos. You'll see all the photos and videos on your phone and—if you have turned on “back up & sync”—anything else synced to your Google Photos library.

Sharing Your Photos or Videos

1. Swipe up from the home screen and touch Photos.

2. Touch and hold a photo or video to select it.

3. Touch more items that you want to share.

4. Tou ch and select how you want to share the items.

Deleting Unwanted Photos or Videos

1. Swipe up from the home screen and touch Photos.

2. Touch and hold a photo or video to select it.

3. Touch more items that you want to move to trash.

4. Tou ch > Move to trash.

NOTE:

Items in the trash will be removed after 60 days.

Working With Pic tures

Touch a picture in an album to view the picture in full screen.

When viewing a picture in full screen, the following features are available.

 Swipe horizontally to see more pictures or videos.  Pinch a picture or video to make it smaller. You'll then see a

filmstrip-style view of all your pictures and videos in a row. Swipe left or right to scan through them all.

Double-tap the picture, or pinch two fingers together or spread



them apart to zoom out or in.

 Touch , , or to share, edit, delete the picture, or

check file information.

 Touch to select device for Chromecast.

 Touch to browse images and videos in the folder as a

slideshow, set the picture as wallpaper or contact photo, print the picture wirelessly, or delete it permanently from your device.

Play Music

Playing Your Music

Play Music supports a wide variety of audio formats, so it can play

music you purchase from online stores, music you copy from your CD collection, and so on.

1. Swipe up from the home screen and touch Play Music > > Music library to see your music. Swipe left or right to switch views among playlists, artists, albums, songs, or genres.

NOTE:

The first time you open Play Music, you can sign in to your Google account to access music you have purchased from the Play Store.

2. Touch a collection and touch the song to play it.

Managing Playlists

Create playlists to organize your music files into sets of songs, so that you can play the songs you like in the order you prefer.

 In the music library, touch next to a song > Add to playlist to

add the song to a playlist or create a new playlist (touch NEW PLAYLIST).

 In the music library, touch PLAYLISTS to view existing playlists.

You can then touch next to the playlist name to play the list, add the songs to other playlists, edit the playlist name or description, or delete the playlist.

 Touch a playlist to view its content. You can then touch next

to a song > Remove from playlist to remove the song from the playlist.

NOTE:

Automatically generated playlists cannot be edited or deleted.

More Apps

Calculator

Swipe up on the home screen and touch Calculator to use the phone’s built-in calculator. You can calculate both basic and advanced mathematical equations.

NOTE:

To see more calculator options, swipe left while holding the phone in portrait view or turn the phone to landscape view.

Clock

Swipe up on the home screen and touch Clock. The Clock app allows you to check local time in places around the world, set alarms, and use timers.

Set a New Alarm

1. Open the Clock app and touch .

2. Touch a default alarm to configure it, or touch at the bottom of the screen to create a new alarm.

3. Set the time and touch OK. Then edit repeat, alarm sound, vibration, and label.

NOTES:

 To enable or disable existing alarms directly, touch the switches

on the right side.

 Tou ch > Settings and set more alarm options in the Alarms

section.

Check World Time

1. Open the Clock app and touch .

2. World time lets you check local times for cities around the world. Tou ch to add a new city.

Use Stopwatch and Countdown

1. Open the Clock app and touch or .

2. Use the stopwatch to record lap times, or use the countdown feature to set a time and count down to zero.

Google Apps

Open the Google apps to use Google services.

NOTE:

Some Google services may not be available in your region.

 Assistant: Use the Google Assistant.  Calendar: Keep track of life’s important events with Google

Calendar synced across your devices.

Chrome: Use the Chrome app to browse the Internet and get



your bookmarks, browsing history, and more synced with your Google account.

 Files: Browse files, free up phone space, and share files without

Internet securely to nearby friends.

 Gmail: Send and receive emails via your Gmail account or other

personal email accounts.

 Google Go: Use Google search or get information when you

need it with the Google Assistant.

 Maps Go: Find your place and find your way in the world.  Photos: Manage photos on the phone and your Google account.  Play Music: Play music on the phone and on your Google

account.

 Play Store: Purchase and download apps, games, and more from

the Google Play Store.

 Yo u Tu be : Watch video clips from YouTube.com, or upload your

own and share with the world.

Settings

Swipe up on the home screen and touch Settings. The Settings app contains most of the tools for customizing and configuring your phone. In some menus, you may need to touch Advanced to get all the options.

Network & Internet

Wi-Fi

Open Settings and touch Network & internet > Wi-Fi. Turn Wi-Fi on or off and configure your Wi-Fi connections and Wi-Fi Direct feature. See Connecting to Wi-Fi and Using Wi-Fi Direct.

Mobile Network

Open Settings and touch Network & internet > Mobile network to control mobile data and data roaming, set network type, and set access point names. See Connecting to Mobile Networks.

Voice Networks

Open Settings and touch Network & internet > Voice networks to select the optional network you want to use for making and receiving calls. Turn on VoLTE (Voice over LTE) to use LTE networks for calls when you are in a VoLTE coverage area.

NOTE:

VoLTE needs network support. Please contact your service provider for more information.

Data Usage

Open Settings and touch Network & internet > Data usage to check and manage mobile data use. You can view Wi-Fi data usage as well.

 Data Saver: Enable or disable Data Saver, which prevents apps

from using data connection in the background. Apps you’re currently using can access data, but may do so less frequently when Data Saver is enabled. You can touch Unrestricted data to allow some apps to always have data connection access, even when Data Saver is enabled.

 Mobile data: Enable or disable mobile data.  App data usage: Check how much data has been used during a

time cycle, see which apps have been using mobile data, restrict background data for individual apps, or allow individual apps to have unrestricted data usage when Data Saver is on.

 Data warning & limit: Set data usage time cycle, and set mobile

data warning and limit.

 Wi-Fi data usage: View the Wi-Fi usage of apps.

NOTE:

The data usage is measured by your phone. Your carrier’s data usage accounting may differ.

Airplane Mode

Open Settings and touch Network & internet > Airplane mode to turn airplane mode on or off. All the phone’s radios that transmit voice or data are turned off when airplane mode is on.

Call Settings

Open Settings and touch Network & internet > Call settings to configure calling options. See Adjusting Your Call Settings.

VPN

Open Settings and touch Network & internet > Advanced > VPN to set up and connect to virtual private networks.

Private DNS

To get information from a website, your phone first asks where the website is. Private DNS is a way to help secure these questions and answers.

By default, your phone uses Private DNS with all networks that can use Private DNS. We recommend keeping Private DNS turned on.

Open Settings and touch Network & internet > Advanced > Private DNS to turn Private DNS on or off, or change its settings.

Connected Devices

Bluetooth

Open Settings and touch Connected devices > Connection

preferences >

your Bluetooth connections. See Connecting to Bluetooth Devices.

Printing

Open Settings and touch Connected devices > Connection

preferences >

printer plug-ins installed from the Google Play Store or your printer manufacturer.

USB

When your phone is connected to a computer via the USB cable, open Settings and touch Connected devices > USB. You can select the USB connection mode after you connect your phone to a computer with a USB cable. See Connecting to Your Computer via USB.

Bluetooth. Turn Bluetooth on or off and configure

Printing to use the default printing service or other

Apps & Notifications

App Info

Open Settings and touch Apps & notifications > App info to see all apps installed on your phone and manage them.

Touch an app to see its information. The following options may be available:

 FORCE STOP: Stop the app.  UNINSTALL: Uninstall the app.  DISABLE/ENABLE: Disable or enable the app.  Notifications: Customize the notification options for the app.  Permissions: Check or change the app permissions.  Storage: Check its storage information, clear its data or cache.  Data usage: Check how much data has been used by the app

during the time cycle you set and restrict background data for the app.

 Battery: Check the battery use details of the app since last full

charge and optimize battery use.

 Open by default: Check the app’s supported links and set

whether to open the links in the app, and clear the app’s defaults.

 Display over other apps: Allow the app to display on top of

other apps that you’re using.

 Modify system settings: Allow the app to modify system settings.  Picture-in-picture: Allow the app to create a picture-in-picture

window while the app is open or after you leave it (for example, to continue watching a video).

NOTE:

Not all options are available for the apps. Some apps may have more options.

Notifications

Open Settings and touch Apps & notifications > Notifications to manage app notifications.

 On lock screen: Select the notification content to be displayed

on the lock screen.

 Default notification sound: Set the default notification sound.  Do Not Disturb: Set the behaviors, exceptions, and schedules for

Do Not Disturb mode. See Using Do Not Disturb Mode.

Default Apps

Open Settings and touch Apps & notifications > Default apps to set the following options.

 Assist & voice input: Select the default app for voice assistant

and input, and set the app’s related options.

 Browser app/Home app/Phone app/SMS app: Select the default

app for web browsing, the launcher, phone calling, and messaging.

 Opening links: Set Instant apps options, or touch an installed

app to check its supported links and set whether to open the links in the app, and clear the app’s defaults.

App Permissions

Open Settings and touch Apps & notifications > App permissions to check what apps have been allowed to access certain permissions. You can also change the app permissions.

WARNING!

Changing the app permissions may result in the app not working correctly or as originally intended.

Special App Access

Open Settings and touch Apps & notifications > Special app access to set special access options of apps.

Battery

Open Settings and touch Battery to view the battery level, check what has been using the battery, configure power management, or manually optimize apps to improve battery life.

Features

Open Settings and touch Features > Navigation keys. You can swap the positions of and or enable concealable navigation bar.

Display

Open Settings and touch Display to configure the following options.

 Brightness level: Set the brightness of the display.  Night Light: Enable Night Light to tint the screen amber for eye

care, or set a schedule when Night Light will be turned on. See

Using Night Light.

 Adaptive brightness: Automatically adjust screen brightness.  Wallpaper: Select a background image for the home screen and

the lock screen.

 Sleep: Set the length of time of inactivity before the screen turns

off automatically.

 Auto-rotate screen: Select whether the screen contents should

rotate when the phone is rotated.

 Font size: Set the font size of the text on the screen.  Display size: Adjust the display size of items including fonts,

icons and images on the screen.

 Calibration: Calibrate the phone's accelerometer when you

detect any error during use.

 Indicator light: Flash the indicator light to notify you of charging,

low battery, or new notifications.

 Device theme: Set the theme for the home screen.

Sound

Open Settings and touch Sound. Adjust different types of volume, set Do Not Disturb options (see Using Do Not Disturb Mode), set up ringtone, notification and alarm sound, and set other sounds and vibration.

Storage

Open Settings and touch Storage to view the memory information of the internal phone storage and the microSDHC card (if one is installed).

 Saving location: To uc h Phone or SD card to select the default

location for new data, such as photos captured and voice recorded.

 Device storage: To uch Internal shared storage to get a detailed

breakdown of space usage by type. Touch FREE UP SPACE to delete the files you do not need.

 Portable storage: Safely mount, unmount (eject), and format

your microSDHC card. For more information about using the phone storage and the microSDHC card, see Using the microSDHC

Card as Portable or Device Storage.

Security & Location

Open Settings and touch Security & location to configure options that help keep your phone and data safe, and manage location services, which help your phone and apps determine your location.

 Google Play Protect: Google Play Protect regularly checks your

apps and phone for harmful behavior and warns you about any detected potential harm. Switch on Scan device for security threats to enable this feature. To send unknown apps to Google for better detection, switch on Improve harmful app detection.

 Find My Device: Use Find My Device to locate, lock, or wipe your

lost device remotely. The lost device must be signed in to a Google account.

 Security update: Check for security update of your system.  Screen lock: Secure your phone and personal information with a

screen lock. See Protecting Your Phone With Screen Locks.

Tou ch beside Screen lock to set the following options.

 Make pattern visible: Show the pattern as you draw it. This

option is available when a Pattern lock is set.

 Automatically lock: Set the time needed for the lock

protection to be activated after the screen turns off. This option is available when a Pattern, PIN, or Password lock is set.

 Power button instantly locks: Lock protection is activated

immediately when you press the Power key. This option is available when a Pattern, PIN, or Password lock is set.

 Lock screen message: Set the text to be displayed on the

lock screen.

 Lock screen preferences: Set notification display preference,

message, and lockdown options for the lock screen.

 Smart Lock: Keep the phone unlocked when connected to trusted

devices, in trusted places, or unlocked by trusted faces or voice, or unlocked when your phone is being carried on the body.

NOTE:

You need to sign in to your Google account on the phone to use all the Smart Lock features.

100

ZTE Quest 5 Operation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Getting Started

Getting to Know Your Phone

Knowing the Keys

Installing the nano-SIM Card and the microSDHC™ Card

Installing the Battery (Included)

Charging the Battery

Powering Your Phone On/Off

Setting Up Your Phone for the First Time

Locking/Unlocking the Screen and Keys

Getting to Know the Home Screen

Personalizing

Changing the System Language

Switching to Vibration or Silent Mode

Using Do Not Disturb Mode

Applying New Wallpapers

Using Night Light

Showing or Hiding the Navigation Keys

Protecting Your Phone With Screen Locks

Protecting Your Phone With Screen Pinning

Turn On Screen Pinning

Pin a Screen

Unpin the Screen

Knowing the Basics

Phone Status Icons

Notification Icons

Using Quick Settings

Managing Shortcuts

Add Shortcuts

Remove Shortcuts

Organizing With Folders

Rearranging the Primary Shortcuts

Using App Shortcuts

Entering Text

Enable or Disable Input Methods

Change Input Methods

Gboard

Google Voice Typing

Opening and Switching Apps

Open an App

Switch Between Recently Opened Apps

Connecting to Networks and Devices

Connecting to Mobile Networks

Control Mobile Data Use

Select Preferred Network Type

Check Access Point Names

Connecting to Wi-Fi

Turn Wi-Fi On and Connect to a Wi-Fi Network

Get Notified of Open Networks

Add a Wi-Fi Network

Forget a Wi-Fi Network

Using Wi-Fi Direct

Connecting to Bluetooth Devices

Tur n Bluetooth On/Off

Pair With Another Bluetooth Device

Forget a Bluetooth Device

Connecting to Your Computer via USB

Connect Your Phone to a Computer via USB

Disconnect Your Phone From the Computer

Using the microSDHC Card as Portable or Device Storage

Set Up the microSDHC Card as Portable Storage

Set Up the microSDHC Card as Device Storage

Phone Calls

Placing and Ending Calls

Place a Call by Dialing

End a Call

Answering or Rejecting Calls

Answer a Call

Reject a Call

Working With the Call History

Place a Call From the Call History

Add a Call History Number as a Contact

Take Other Actions on a Call History Entry

Using Options During a Call

Managing Multi-party Calls

Switch Between Current Calls

Set Up a Conference Call