ZTE Quest Operation Manual
User Manual
Table of Contents
About This Manual ..................... 3
For Your Safety .......................... 4
General Safety................................. 4
FCC RF Exposure Information (SAR)4
FCC Regulations ............................. 5
Hearing Aid Compatibility (HAC)
regulations for Mobile Phones .......... 6
Distraction ....................................... 7
Product Handling ............................. 7
Electrical Safety ............................... 9
CTIA Requirements ....................... 10
Radio Frequency Interference ........ 10
Explosive Environments ................. 11
Getting Started ......................... 12
Your Phone at a Glance ................. 12
Set Up Your Phone ........................ 13
Activate Your Service ..................... 15
Complete the Setup Screens ......... 15
Set Up Voicemail ........................... 15
Phone Basics ........................... 17
Turn Your Phone On and Off ........... 17
Turn Your Screen On/Off ................ 17
Touch Screen Navigation ............... 17
Your Home Screen ........................ 19
Status Bar ...................................... 21
Enter Text ...................................... 22
Phone Calls .............................. 26
Make Phone Calls.......................... 26
1 - Table of Contents
Receive Phone Calls ..................... 27
Retrieve Your Voicemail ................ 28
In-call Options ............................... 28
Set Up Speed Dialing .................... 28
Call History ................................... 29
Call Settings.................................. 29
Contacts.................................... 32
Get Started with Contacts .............. 32
Add a Contact ............................... 32
Edit a Contact ............................... 33
Import and Export Contacts ........... 33
Add a Contact to Favorites ............ 33
Work with Contact Groups ............. 34
Accounts and Messaging ........ 35
Gmail / Google .............................. 35
Email ............................................ 36
Delete an Account ......................... 37
Text and Multimedia Messaging .... 37
Apps and Entertainment.......... 42
Google Play Store ......................... 42
Google Maps ................................ 44
Music ............................................ 45
Web and Data ........................... 48
Wi-Fi ............................................. 48
Browser ........................................ 50
3G Data Services .......................... 52
Virtual Private Networks (VPN) ...... 53
Mobile Hotspot .............................. 54
Bluetooth Tethering ....................... 55
USB Tethering ............................... 56
Camera and Video .................... 57
Take Pictures ................................. 57
Record Videos ............................... 58
Camera and Camcorder Settings ... 58
View Pictures and Videos Using Gallery
...................................................... 59
Work with Pictures ......................... 60
Share Pictures and Videos ............. 61
Tools and Calendar .................. 62
Calendar ........................................ 62
Clock ............................................. 64
Calculator ...................................... 65
Sound Recorder ............................ 66
File Manager ................................. 66
Google Search and Google Now .... 66
Voice Dialer ................................... 67
Bluetooth ....................................... 67
microSDHC Card ........................... 69
Transfer Files Between Your Phone and a
Computer ....................................... 70
Settings ..................................... 72
Airplane Mode ............................... 72
Wi-Fi Settings ................................ 72
Bluetooth Settings.......................... 72
Mobile Networks Settings............... 73
Data Usage Settings ...................... 74
Mobile Hotspot Settings ................. 75
Default SMS App ........................... 75
VPN Settings ................................. 76
USB Tethering Setting .................... 76
2 - Table of Contents
Bluetooth Tethering Setting ........... 76
Sound Settings ............................. 76
Display Settings ............................ 78
Date & Time Settings .................... 79
Language & Input Settings ............ 79
Storage Settings............................ 81
Battery Settings............................. 82
Apps Settings ................................ 82
Connect to PC Settings ................. 82
Location Settings .......................... 82
Security Settings ........................... 83
Backup & Reset ............................ 86
Accounts and Sync Settings ........... 87
Accessibility Settings ..................... 88
Printing ......................................... 89
Activate This Device ...................... 89
System Updates............................ 90
About Phone ................................. 90
Index ......................................... 91
About This Manual
Thank you for choosing this ZTE mobile
device. In order to keep your device in its best
condition, please read this manual and keep it
for future reference.
Copyright
Copyright © 2015 ZTE CORPORATION
All rights reserved.
No part of this publication may be quoted,
reproduced, translated or used in any form or by
any means, electronic or mechanical, including
photocopying and microfilm, without the prior
written permission of ZTE Corporation.
Notice
ZTE Corporation reserves the right to make
modifications on print errors or update
specifications in this guide without prior notice.
This manual has been designed with the
utmost care to ensure the accuracy of its
content. However, all statements, information
and recommendations contained therein do
not constitute a warranty of any kind, either
expressed or implied.
Disclaimer
ZTE Corporation expressly disclaims any
liability for faults and damages caused by
unauthorized modifications of the software.
Images and screenshots used in this manual
may differ from the actual product. Content in
this manual may differ from the actual product
or software.
3 - About This Manual
Trademarks
ZTE and the ZTE logos are trademarks of the
ZTE Corporation.
Google and Android are trademarks of
Google, Inc.
The Bluetooth® trademark and logos are
owned by the Bluetooth SIG, Inc. and any use
of such trademarks by ZTE Corporation is
under license.
microSDHC logo is a trademark of
SD-3C, LLC.
Qualcomm® Snapdragon™ processors are
products of Qualcomm Technologies, Inc.
Qualcomm and Snapdragon are trademarks
of Qualcomm Incorporated, registered in the
United States and other countries. Used with
permission.
Other trademarks and trade names are the
property of their respective owners.
Version No.: R1.0
Edition Time: July 31, 2015
Don‘t make or receive handheld calls
while driving. Never text while driving.
Don‘t use at gas stations.
Keep your phone at least 15 mm away
from your ear or body while making calls.
Your phone may produce a bright or
flashing light.
Small parts may cause choking.
Don‘t dispose of your phone in fire.
Your phone can produce a loud sound.
To prevent possible hearing damage, do
not listen at high volume levels for long
periods.
Avoid contact with anything magnetic.
Avoid extreme temperatures.
Keep away from pacemakers and other
electronic medical devices.
Avoid contact with liquids. Keep your
phone dry.
Turn off when asked to in hospitals and
medical facilities.
Don‘t take your phone apart.
Turn off when told to in aircrafts and
airports.
Only use approved accessories.
Turn off when near explosive materials or
liquids.
Don‘t rely on your phone for emergency
communications.
For Your Safety
General Safety
FCC RF Exposure Information (SAR)
This phone is designed and manufactured not
to exceed the emission limits for exposure to
radio frequency (RF) energy set by the
Federal Communications Commission of the
United States.
During SAR testing, this device was set to
transmit at its highest certified power level in
all tested frequency bands, and placed in
positions that simulate RF exposure in usage
against the head with no separation, and near
the body with the separation of 10 mm.
Although the SAR is determined at the
highest certified power level, the actual SAR
level of the device while operating can be well
below the maximum value. This is because
4 - For Your Safety
the phone is designed to operate at multiple
power levels so as to use only the power
required to reach the network. In general, the
closer you are to a wireless base station
antenna, the lower the power output.
The exposure standard for wireless devices
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR
limit set by the FCC is 1.6 W/kg.
Tests for SAR are conducted using standard
operating positions accepted by the FCC with
the device transmitting at its highest certified
power level in all tested frequency bands.
The FCC has granted an Equipment
Authorization for this model phone with all
reported SAR levels evaluated as in
compliance with the FCC RF exposure
guidelines. SAR information on this model
phone is on file with the FCC and can be
found under the Display Grant section of
www.fcc.gov/oet/ea/fccid after searching on
FCC ID: SRQ-ZTEN817.
For this device, the highest reported SAR
value for usage against the head is 1.05 W/kg,
for usage near the body is 1.23 W/kg.
While there may be differences between the
SAR levels of various phones and at various
positions, they all meet the government
requirements.
SAR compliance for body-worn operation is
based on a separation distance of 15 mm
between the unit and the human body. Carry
this device at least 15 mm away from your
body to ensure RF exposure level compliant
5 - For Your Safety
or lower to the reported level. To support
body-worn operation, choose the belt clips or
holsters, which do not contain metallic
components, to maintain a separation of 15
mm between this device and your body.
RF exposure compliance with any body-worn
accessory, which contains metal, was not
tested and certified, and use such body-worn
accessory should be avoided.
FCC Regulations
This mobile phone complies with part 15 of
the FCC Rules. Operation is subject to the
following two conditions: (1) This device may
not cause harmful interference, and (2) this
device must accept any interference received,
including interference that may cause
undesired operation.
This mobile phone has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate
radio frequency energy and, if not installed
and used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or
television reception, which can be determined
by turning the equipment off and on, the user
is encouraged to try to correct the
interference by one or more of the following
measures:
Reorient or relocate the receiving
antenna.
Increase the separation between the
equipment and receiver.
Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced
radio/TV technician for help.
CAUTION:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user‘s authority to
operate the equipment.
The antenna(s) used for this transmitter must
not be co-located or operating in conjunction
with any other antenna or transmitter.
Hearing Aid Compatibility (HAC) regulations for Mobile Phones
In 2003, the FCC adopted rules to make
digital wireless telephones compatible with
hearing aids and cochlear implants. Although
analog wireless phones do not usually cause
interference with hearing aids or cochlear
implants, digital wireless phones sometimes
do because of electromagnetic energy
emitted by the phone's antenna, backlight, or
other components. Your phone is compliant
with FCC HAC regulations (ANSI C63.19-
2011). While some wireless phones are used
near some hearing devices (hearing aids and
cochlear implants), users may detect a
buzzing, humming, or whining noise. Some
hearing devices are more immune than others
to this interference noise and phones also
vary in the amount of interference they
generate. The wireless telephone industry
has developed a rating system for wireless
phones to assist hearing device users in
finding phones that may be compatible with
their hearing devices. Not all phones have
been rated. Phones that are rated have the
rating on their box or a label located on the
box. The ratings are not guarantees. Results
will vary depending on the user's hearing
device and hearing loss. If your hearing
device happens to be vulnerable to
interference, you may not be able to use a
rated phone successfully. Trying out the
phone with your hearing device is the best
way to evaluate it for your personal needs.
This phone has been tested and rated for use
with hearing aids for some of the wireless
technologies that it uses. However, there may
be some newer wireless technologies used in
this phone that have not been tested yet for
use with hearing aids. It is important to try the
different features of this phone thoroughly
and in different locations, using your hearing
aid or cochlear implant, to determine if you
6 - For Your Safety
hear any interfering noise. Consult your
service provider or the manufacturer of this
phone for information on hearing aid
compatibility. If you have questions about
return or exchange policies, consult your
service provider or phone retailer.
M-Ratings: Phones rated M3 or M4 meet FCC
requirements and are likely to generate less
interference to hearing devices than phones
that are not labeled. M4 is the better/higher of
the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable
with a hearing device‘s telecoil (―T Switch‖ or
―Telephone Switch‖) than unrated phones. T4
is the better/ higher of the two ratings. (Note
that not all hearing devices have telecoils in
them.)
Your phone meets the M4/T3 level rating.
Hearing devices may also be rated. Your
hearing device manufacturer or hearing
health professional may help you find this
rating. For more information about FCC
Hearing Aid Compatibility, please go to
http://www.fcc.gov/cgb/dro.
Distraction
Driving
Full attention must be given to driving at all
times in order to reduce the risk of an
accident. Using a phone while driving (even
with a hands free kit) can cause distraction
and lead to an accident. You must comply
with local laws and regulations restricting the
use of wireless devices while driving.
Operating Machinery
Full attention must be given to operating
machinery in order to reduce the risk of an
accident.
Product Handling
General Statement on Handling and Use
You alone are responsible for how you use
your phone and any consequences of its use.
You must always turn off your phone
wherever the use of a phone is prohibited.
Use of your phone is subject to safety
measures designed to protect users and their
environment.
Always treat your phone and its
accessories with care and keep it in a
clean and dust-free place.
Keep the screen and camera lens clean.
Unclean screen or camera lens may slow
down the phone's reaction to your
operations or lower image quality.
Clean the device and its accessories with
a soft material such as cleaning cloth for
eyeglass lenses. Do not use alcohol or
other corrosive substances for cleaning or
allow them to get inside.
7 - For Your Safety
Do not expose your phone or its
accessories to open flames or lit tobacco
products.
Do not expose your phone or its
accessories to liquid, moisture or high
humidity.
Do not drop, throw or try to bend your
phone or its accessories.
Do not paint your phone or its
accessories.
Do not attempt to disassemble your phone
or its accessories. Only authorized
personnel can do so.
Do not expose or use your phone or its
accessories in a environment with or that
can reach extreme temperatures,
minimum - [5] and maximum + [50]
degrees Celsius.
Do not place your phone inside or near
heating equipments or high pressure
containers, such as water heaters,
microwave ovens, or hot cooking utensils.
Otherwise, your phone may be damaged.
Please check local regulations for
disposal of electronic products.
Do not carry your phone in your back
pocket as it could break when you sit down.
Small Children
Do not leave your phone and its accessories
within the reach of small children or allow
them to play with it.
8 - For Your Safety
They could hurt themselves or others, or
could accidentally damage the phone.
Your phone contains small parts with sharp
edges that may cause an injury or may
become detached and create a choking
hazard.
Demagnetization
To avoid the risk of demagnetization, do not
allow electronic devices or magnetic media to
be close to your phone for a long time.
Electrostatic Discharge (ESD)
Do not touch the SIM card‘s metal
connectors.
Antenna
Do not touch the antenna unnecessarily.
Normal Use Position
When placing or receiving a phone call, hold
your phone to your ear, with the bottom
towards your mouth.
Air Bags
Do not place a phone in the area over an air
bag or in the air bag deployment area as an
airbag inflates with great force and serious
injury could result.
Store the phone safely before driving your
vehicle.
Seizures/Blackouts
The phone can produce a bright or flashing
light. A small percentage of people may be
susceptible to blackouts or seizures (even if
they have never had one before) when
exposed to flashing lights or light patterns
such as when playing games or watching
video. If you have experienced seizures or
blackouts or have a family history of such
occurrences, please consult a physician.
Repetitive Strain Injuries
To minimize the risk of Repetitive Strain Injury
(RSI) when texting or playing games with your
phone:
Do not grip the phone too tightly.
Press the buttons lightly.
Use the special features which are
designed to minimize the times of
pressing buttons, such as Message
Templates and Predictive Text.
Take many breaks to stretch and relax.
Emergency Calls
This phone, like any wireless phone, operates
using radio signals, which cannot guarantee
connection in all conditions. Therefore, you
must never rely solely on any wireless phone
for emergency communications.
Loud Noise
This phone is capable of producing loud
noises, which may damage your hearing.
9 - For Your Safety
Turn down the volume before using
headphones, Bluetooth stereo headsets or
other audio devices.
Phone Heating
Your phone may become warm during
charging and during normal use.
Electrical Safety
Accessories
Use only approved accessories.
Do not connect with incompatible products or
accessories.
Take care not to touch or allow metal objects,
such as coins or key rings, to contact or
short-circuit in the battery terminals.
Never puncture the surface of the battery with
sharp objects.
Connection to a Car
Seek professional advice when connecting a
phone interface to the vehicle electrical
system.
Faulty and Damaged Products
Do not attempt to disassemble the phone or
its accessories.
Only qualified personnel can service or repair
the phone or its accessories.
If your phone (or its accessories) has been
submerged in water, punctured, or subjected
to a severe fall, do not use it until you have
taken it to be checked at an authorized
service center.
CTIA Requirements
Do not disassemble or open crush, bend
or deform, puncture or shred.
Do not modify or remanufacture, attempt to
insert foreign objects into the battery,
immerse or expose to water or other liquids,
expose to fire, explosion or other hazard.
Only use the battery for the system for
which it is specified.
Only use the battery with a charging
system that has been qualified with the
system per CTIA Certification
Requirements for Battery System
Compliance to IEEE 1725. Use of an
unqualified battery or charger may
present a risk of fire, explosion, leakage,
or other hazard.
Do not short circuit a battery or allow
metallic conductive objects to contact
battery terminals.
Replace the battery only with another
battery that has been qualified with the
system per this standard, IEEE-Std-1725.
Use of an unqualified battery may present
a risk of fire, explosion, leakage or other
hazard.
Promptly dispose of used batteries in
accordance with local regulations.
Battery usage by children should be
supervised.
Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on
a hard surface, and the user suspects
damage, take it to a service center for
inspection.
Improper battery use may result in a fire,
explosion or other hazard.
The phone shall only be connected to
CTIA certified adapters, products that
bear the USB-IF logo or products that
have completed the USB-IF compliance
program.
Radio Frequency Interference
General Statement on Interference
Care must be taken when using the phone in
close proximity to personal medical devices,
such as pacemakers and hearing aids.
Pacemakers
Pacemaker manufacturers recommend that a
minimum separation of 15 cm be maintained
between a mobile phone and a pacemaker to
avoid potential interference with the
pacemaker. To achieve this, use the phone
10 - For Your Safety
on the opposite ear to your pacemaker and
do not carry it in a breast pocket.
Hearing Aids
People with hearing aids or other cochlear
implants may experience interfering noises
when using wireless devices or when one is
nearby.
The level of interference will depend on the
type of hearing device and the distance from
the interference source. Increasing the
separation between them may reduce the
interference. You may also consult your
hearing aid manufacturer to discuss
alternatives.
Medical Devices
Please consult your doctor and the device
manufacturer to determine if operation of your
phone may interfere with the operation of your
medical device.
Hospitals
Turn off your wireless device when requested
to do so in hospitals, clinics or health care
facilities. These requests are designed to
prevent possible interference with sensitive
medical equipment.
Aircraft
Turn off your wireless device whenever you
are instructed to do so by airport or airline
staff.
Consult the airline staff about the use of
11 - For Your Safety
wireless devices onboard the aircraft. If your
device offers a ‗flight mode‘, this must be
enabled prior to boarding an aircraft.
Interference in Cars
Please note that because of possible
interference with electronic equipment, some
vehicle manufacturers forbid the use of
mobile phones in their vehicles unless a
hands-free kit with an external antenna is
included in the installation.
Explosive Environments
Gas Stations and Explosive Atmospheres
In locations with potentially explosive
atmospheres, obey all posted signs to turn off
wireless devices such as your phone or other
radio equipment.
Areas with potentially explosive atmospheres
include fueling areas, below decks on boats,
fuel or chemical transfer or storage facilities,
and areas where the air contains chemicals or
particles, such as grain, dust, or metal
powders.
Blasting Caps and Areas
Power off your mobile phone or wireless
device when in a blasting area or in areas
posted power off ―two-way radios‖ or
―electronic devices‖ to avoid interfering with
blasting operations.
Getting Started
Your Phone at a Glance
The following illustrations and descriptions
outline your phone‘s primary external features
and buttons.
12 - Getting Started
Key Functions
Earpiece lets you hear the caller and
automated prompts.
Touch Screen displays all the information
needed to operate your phone, such as
the call status, the Contacts list, and the
date and time. Also provides one-touch
access to all of your features and
applications.
Menu Key allows you to access
available options on the current screen
with one touch. Touch and hold to open
the recently-used applications list.
Home Key returns you to the home
screen. Touch and hold to open the
Google application.
Back Key lets you return to the
previous screen, or close a dialog box,
options menu, the notifications panel, or
onscreen keyboard.
Power Button lets you turn the phone or
the screen on or off, restart the phone, or
switch your phone to silent mode,
vibration mode, or airplane mode.
Speaker lets you hear the different
ringtones and sounds. The speaker also
lets you hear the caller‘s voice in
speakerphone mode.
Charging/micro-USB Jack allows you to
connect the phone charger or the USB
cable (included).
Microphone transmits your voice for
phone calls or records your voice or
ambient sounds for voice recordings and
videos.
Volume Button allows you to adjust the
ringtone or media volume or adjust the
voice volume during a call.
Camera Lens lets you take pictures and
videos.
3.5 mm Headset Jack allows you to plug
in either a stereo headset or an optional
headset for convenient, hands-free
conversations.
Back Cover protects your battery and
your optional microSDHC card.
CAUTION:
Inserting an accessory into the incorrect jack
may damage the phone.
Set Up Your Phone
You must first install and charge the battery to
begin setting up your phone.
3. Insert the battery, contacts end first, and
gently press the battery into place.
Install the Battery
1. Hold the phone face down.
2. Find the notch on the lower left side of the
back cover. Use your fingernail to open
the back cover and lift it up gently.
13 - Getting Started
4. Replace the back cover, making sure all
tabs are secured and there are no gaps
around the cover.
Charge the Battery
1. Plug the micro-USB connector into the
charging/micro-USB jack on the bottom of
your phone.
Install the microSDHC™ Card (Optional)
A microSDHC card is an optional accessory
that allows you to store images, videos, music,
documents, and voice data on your phone.
Remove the back cover and battery to install
a compatible microSDHC card into your
phone.
1. Find the notch on the lower left side of the
back cover. Use your fingernail to open the
back cover and lift it up gently.
2. Plug the AC adapter into an electrical
outlet. Fully charging a battery may take
up to three hours.
NOTE:
Your phone‘s battery should have enough
charge for the phone to turn on and find a
signal, run the setup application, set up
voicemail, and make a call. You should fully
charge the battery as soon as possible.
NOTE:
If your phone is brand new or has not been
used for some time, you may not see any
indication that the phone is being charged at
first. This is caused by over-drained battery
and your phone will return to normal after
enough time of charging.
14 - Getting Started
2. Remove the battery if it is already inside.
3. Carefully insert the microSDHC card into
the slot.
4. Re-install the battery and replace the back
cover.
NOTE:
Some applications may require a microSDHC
card to store certain data on it and to work
properly. Therefore, it is recommended that
you keep a microSDHC card installed and not
remove or replace it unnecessarily.
Activate Your Service
Before using your phone, you need to activate
your service with Assurance Wireless.
1. Press and hold the Power Button to turn
your phone on. Allow hands-free activation
to connect the phone to our network and
then allow the phone to check for any
updates. The phone will power off.
2. After the phone turns back on, the device
will ask you to complete the setup screens
to customize your phone. You will have to
skip the setup screens and complete the
following:
15 - Getting Started
Dial 611 using your Assurance
Wireless phone
Follow the recorded directions
When prompted, enter your Account
PIN — it‘s at the top of your Assurance
Wireless approval letter
Complete the Setup Screens
The setup screens help you set up certain
features and preferences on your phone.
1. Once your service has been activated,
touch > > Gmail or Play
Store to run Setup.
2. Follow the prompts to complete the setup
screens.
Set Up Voicemail
You should set up your voicemail and
personal greeting as soon as your phone is
activated. Always use a password to protect
against unauthorized access. Your phone
automatically transfers all unanswered calls
to your voicemail, even if your phone is in use
or turned off.
1. From home, touch > . (If your
screen is locked, press the Power Button
to turn on the display and then touch and
hold to unlock it.)
2. Touch and hold to dial your
voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
NOTE:
It is strongly recommended that you create a
password when setting up your voicemail to
protect against unauthorized access. Without
a password, anyone who has access to your
phone is able to access your voicemail
messages.
16 - Getting Started
Phone Basics
Your phone is packed with features that
simplify your life and expand your ability to
stay connected to the people and information
that are important to you. The following topics
will introduce the basic functions and features
of your phone.
Turn Your Phone On and Off
Turn Your Phone On
Press and hold the Power Button.
Turn Your Phone Off
1. Press and hold the Power Button to open
the phone options menu.
2. Touch Power off > OK to turn the phone
off.
Your screen remains blank while your phone
is off (unless the battery is charging).
Turn Your Screen On/Off
Your phone allows you to quickly turn the
screen off when not in use and to turn it back
on and unlock it when you need it.
Turn the Screen Off When Not in Use
To quickly turn the screen off, press the
Power Button. Pressing the Power Button
again or receiving an incoming call will turn on
your phone screen and show the lock screen.
17 - Phone Basics
To save battery power, the phone
automatically turns off the screen after a
certain period of time when you leave it idle.
You will still be able to receive messages and
calls while the phone‘s screen is off.
NOTE:
For information on how to adjust the time
before the screen turns off, see Sleep Setting
on page 78.
Turn the Screen On and Unlock It
After the screen is turned off, you can turn it
on and unlock it whenever you need to use
the phone.
1. Press the Power Button to turn the
screen on.
2. Touch and hold on the blank area of the
screen to unlock it.
– or –
Touch and hold an application shortcut
(Camera, Phone, Email, or Contacts) at
the bottom of the screen to unlock the
screen and open the application.
If you have set up a screen lock, you will
be prompted to draw the pattern or enter
the password or PIN. See Screen Lock on
page 83.
Touch Screen Navigation
Your phone‘s touch screen lets you control
actions through a variety of touch gestures.
Touch
When you want to type using the
onscreen keyboard, select onscreen items
such as application and settings icons, or
press onscreen buttons, simply touch
them with your finger.
Touch and Hold
To open the available options for an item
(for example, a message or link in a web
page), touch and hold the item.
Drag
To drag, press and hold your finger with
some pressure before you start to move
your finger. While dragging, do not release
your finger until you have reached the
target position.
Swipe or Slide
To swipe or slide means to quickly drag
your finger vertically or horizontally across
the screen.
Flick
Flicking the screen is similar to swiping,
except that you need to swipe your finger
in light, quick strokes. This finger gesture
is always in a vertical direction, such as
when flicking the contacts or message list.
18 - Phone Basics
Pinch and Spread
―Pinch‖ the screen using your thumb and
forefinger to zoom out or ―spread‖ the
screen to zoom in when viewing a picture
or a Web page. (Move fingers inward to
zoom out and outward to zoom in.)
Rotate
For most screens, you can automatically
change the screen orientation from
portrait to landscape by turning the phone
sideways. When entering text, you can
turn the phone sideways to bring up a
bigger keyboard.
NOTE:
The Auto-rotate screen check box needs to
be selected for the screen orientation to
automatically change. From the home screen,
touch > Settings > Display >
Auto-rotate screen.
NOTE:
You can also access the screen rotation
setting from the Notifications screen. Pull
down the status bar and touch > AUTO
ROTATE or ROTATION LOCKED to select or
deselect the option.
Your Home Screen
The home screen is the starting point for your
phone‘s applications, functions, and menus.
You can customize your home screen by
adding shortcuts, folders, widgets, and more.
Home Screen Overview
Your home screen extends beyond the initial
screen. Swipe the screen left or right to
display additional screens.
NOTE:
Your phone‘s home screens cycle through so
that you can keep swiping in one direction
and make it back to the main home screen.
The small circles above the primary shortcuts
let you know your current screen position.
19 - Phone Basics
NOTE:
Touch to return to the main home
screen from any other screen.
Extended Home Screens
In addition to the main home screen, your
phone has four extended home screens to
provide more space for adding icons, widgets,
and more.
Touch and then drag across the
screen to move from the main screen to
an extended screen.
There are up to eight extended screens
available in addition to the main home screen.
You can create, delete, or set the home
screens.
While on an extended screen, touch
to return to the main home screen.
To create, delete, or set the home screens,
pinch or spread on the home screen with two
fingers to display thumbnails of all home
screens.
To create a new home screen, touch .
To delete a home screen, touch on
the corner of its thumbnail.
To set a home screen as the main home
screen, touch at the bottom of its
thumbnail.
To change the order of the screens, touch
and hold a thumbnail and drag it to a new
position.
20 - Phone Basics
Customize the Home Screen
Add Items to the Home Screen
1. Touch and hold an empty area on a home
screen. (If the current home screen
doesn‘t have room, swipe the screen left
or right to display an extended screen.)
2. Touch Widgets or Apps.
3. Touch and hold an application icon or a
widget and drag it to a home screen
thumbnail at the bottom of the screen.
Move or Remove Items on the Home Screen
Touch and hold the item you want to move or
remove from the home screen.
To move the item, drag it to a new area
and release it. If you want to move it to
another home screen, drag it to the right
or left edge of the screen.
To remove the item, drag it to at the
top of the screen and release it.
Organize Icons With Folders
1. Touch and hold an application icon on the
home screen.
2. Drag the icon to at the top and
release it. A new folder will be created and
the icon is moved into the folder.
3. To add more icons into the folder, touch
and hold them and drag them to the folder
and release them.
Rename a Folder
1. Touch a folder on the home screen to
open it.
2. Touch the folder name displayed above the
Icons
Status
3G mobile data available
Signal strength
Bluetooth® on
Wi-Fi® connected
Wi-Fi active
Current battery charge level
Battery empty (needs to be charged)
Battery charging
Airplane mode
Alarm set
Ringer off
Vibrate mode
Wired headset connected
TTY mode on
GPS on
icons in the folder and enter a new name.
3. Touch Done or touch any empty area
outside the folder to save the new folder
name.
Adjust Widget Size
1. Touch and hold the widget on the home
screen and then release it. An outline
should appear around the widget.
2. Drag the outline to resize the widget.
NOTE:
Not all widgets can be resized.
Apply a New Wallpaper
1. Touch and hold an empty area on a home
screen. (If the current home screen
doesn‘t have room, swipe the screen left
or right to display an extended screen.)
2. Touch Wallpaper and then select
Wallpaper for home screen or
Wallpaper for lock screen.
3. Select a wallpaper source from Gallery,
Live, Photos, or Wallpapers.
4. Select the image or animation you want to
use as the wallpaper. Some cropping may
be needed for Gallery images.
5. Touch OK (Gallery), Set wallpaper (Live
and Wallpapers), or SET WALLPAPER
(Photos).
NOTE:
You can change the home screen wallpaper
blur effect. Swipe up on the home screen or
touch the Menu Key and drag the
Wallpaper Blurriness bar to adjust it.
Status Bar
The status bar at the top of the home screen
provides phone and service status
information on the right side and notification
alerts on the left. To view notification alerts,
touch the status bar and drag it down.
Status Icons
21 - Phone Basics
Icons
Notifications
New text message
New multimedia message
New email
/
New Gmail
Upcoming event
/
Music player
Updates available from the
Google Play Store
Missed call
Call in progress
Downloading or receiving data
Uploading or sending data
USB connected
Open Wi-Fi network found
Mobile hotspot enabled
USB tethering enabled
microSDHC card unmounted
Notification Icons
Enter Text
You can type on your phone using one of the
available touch screen keyboards or Google
voice typing.
Touch Screen Keyboards
Your phone offers you a choice of two touch
screen keyboards for entering text. The
keyboard appears automatically onscreen
when you touch a text entry field, and they
can be used in either portrait or landscape
mode.
NOTE:
Along with the preloaded keyboards, you can
download additional keyboard options from
Google Play Store. See Find and Install an
App on page 42.
To change the input method:
1. Touch a text entry field, so that a
keyboard displays on the screen.
2. Slide the status bar down and touch
Choose input method.
3. Select an available input method.
To enable or disable the input methods:
1. From the home screen, touch >
Settings > Language & input.
2. In the KEYBOARD & INPUT METHODS
section, check or uncheck an input
method to enable or disable it. Some input
methods may not be disabled.
Google Keyboard
The Google keyboard offers a layout similar
to a desktop computer keyboard. Turn the
phone sideways and the keyboard will
change to a larger layout as the phone
switches to the landscape display.
22 - Phone Basics
Touch the alphabetic keys to enter letters.
Touch and hold some specific key to enter
associated accented letters or numbers.
As you enter a word, candidates appear
above the keyboard. Touch to select the
correct one; touch and hold to see more
possible options.
Touch or to switch between
uppercase and lowercase. Double-tap
to lock uppercase input.
Touch to select numbers and
symbols. You can then touch to
find more or touch to return to the
QWERTY keyboard.
Touch to use Google voice input.
Touch and hold to change input
languages or set up the Google keyboard.
TouchPal X
TouchPal X Keyboard offers three layouts
including T26, T12 and T+. You can touch
to select a layout or an input language.
You can also use Curve® to speed up text
input by replacing the key-tapping operation
with a tracing gesture where you move your
finger from letter to letter without lifting the
finger until you reach the end of the word.
The T26 layout offers an input experience
similar to a computer keyboard.
The T12 layout is similar to a phone pad.
Touch an alphabetic key repeatedly until
the desired letter appears. Touch and hold
the key and slide left or right to choose the
letter or number you need.
In T+ layout, touch to enter the left letter
on a key. Double-tap or flick right to enter
the right letter/symbol on a key. You can
also touch and hold a key and slide to
choose more letters and symbols.
Enable and Use Curve
1. On the TouchPal X keyboard, touch >
Settings and check Curve – Word
gesture.
2. If prompted, touch OK to switch to the T26
layout.
3. Move your finger from letter to letter on
the keyboard to trace a word without lifting
the finger until you reach the end of the
word.
NOTE:
Curve is only available in the T26 layout.
23 - Phone Basics
Google Voice Typing
Google voice typing uses Google voice
recognition to convert speech to text.
To use Google voice typing:
1. Slide the status bar down when entering
text and touch Choose input method >
Google voice typing.
– or –
Touch to access the voice typing
when you are using the Google keyboard.
2. When you see the microphone image,
speak what you want to type. The phone
will work on your speech and display the
transcription.
3. Continue entering text or touch DELETE
to cancel the last dictated text.
Tips for Editing Text
Your phone gives you many options to make
entering text easier, including copying, cutting,
and pasting text.
To move the insertion point, touch where
you want to type. The cursor blinks in the
new position, and a tab appears below it.
Drag the tab to move the cursor.
To select text, touch and hold or
double-tap the text. The nearest word is
selected, with a tab at both ends of the
selection. Drag the tabs to change the
selection. To cancel the selection, simply
touch the text field.
To cut or copy text, select the text you
want to manipulate. Then touch (cut)
or (copy) in portrait mode. In
landscape mode, touch Edit > Cut or
Copy.
To replace text with the clipboard text,
select the text you want to replace. Then
touch PASTE.
To insert text from the clipboard, move the
cursor to the insertion point and then
touch and hold the tab below the cursor.
Release your finger and touch PASTE.
24 - Phone Basics
Text Input Settings
To choose the text input settings, touch >
Settings > Language & input from the
home screen.
Touch Personal dictionary to add or
delete customized words.
Touch Spell checker to enable or disable
spell checking feature. You can touch
to set the more options of installed spell
checking services.
In the KEYBOARD & INPUT METHODS
section, you can set the default input
method and touch to choose the
settings for each input method.
25 - Phone Basics
Phone Calls
Make Phone Calls
There are several convenient ways to place
calls from your phone.
Call Using the Phone Dialer
1. From the home screen, touch >
to open the dialpad.
2. Touch the number keys on the dialpad to
enter the phone number.
As you enter digits, the phone searches
for contacts that match. If you see the
number you want to dial, touch it to
place the call immediately without
entering the rest of the number.
To make an international call, touch
and hold to enter the plus (+)
symbol. Then enter the country code,
followed by the area code and the full
phone number.
3. Touch to call the number.
4. To end the call, touch .
Call From Call History
The Call history list lets you quickly place calls
to recent incoming, outgoing, or missed
numbers.
1. From the home screen, touch to
display the Phone app.
2. Touch to display the call history.
3. Touch the phone icon next to a
number or contact to place a call. For
additional options, touch the name or
number.
Call From Contacts
You can place phone calls directly from
entries in your Contacts list.
1. From the home screen, touch to
display the Phone app.
2. Touch All Contacts to display the
contacts with phone numbers.
3. Touch a contact or number you want to
call to place a call.
Call Using a Speed Dial Number
Speed dial numbers let you dial numbers by
touching and holding a single number on the
dialpad. See Set Up Speed Dialing on page
28 for more information.
1. From the home screen, touch >
to open the dialpad.
2. Touch and hold the speed dial key on the
dialpad. The display confirms that you
have dialed the number when it shows
―Dialing‖.
Call a Number in a Text Message
While viewing a text message, you can place
a call to number that is in the body of the
message.
26 - Phone Calls
1. From the home screen, touch > .
2. Touch the conversation and then the
phone number in the message.
3. Touch Call to place the call.
Call Emergency Numbers
You can place calls to 9-1-1 even if the
phone‘s screen is locked or your account is
restricted.
To call the 9-1-1 emergency number when
the phone’s screen is locked with a screen
lock:
1. Press the Power Button to turn the
screen on if it is turned off.
2. Touch and hold Emergency Contacts
(ICE) on the bottom of the screen.
3. Touch beside 911.
To call 9-1-1 normally or when your
account is restricted:
1. Unlock the screen.
2. From the home screen, touch >
to open the dialpad.
3. Touch .
Receive Phone Calls
When you receive a phone call from a contact,
the incoming call screen appears and displays
the caller name, phone number and contact
picture (if available). When you receive a
phone call from someone who is not stored in
Contacts, only the default caller picture and
phone number appear on the screen.
27 - Phone Calls
NOTE:
If your phone is turned off, all calls
automatically go to voicemail.
Answer an Incoming Call
Slide down to answer the call.
Mute the Ringing Sound
Press the Power Button or either end of
the Volume Button to mute the ringer
without rejecting or answer the call.
Reject an Incoming Call
Slide up to reject the call.
Reject a Call and Send a Text Message
Slide up the tab from the bottom of
the screen.
Touch a preset quick response
message or customize one to send it
to the caller.
Retrieve Your Voicemail
When you receive a new voicemail, the phone
displays in the status bar.
1. From the home screen, touch >
to open the dialpad.
2. Touch and hold . If prompted, enter
your voicemail password.
3. Follow the voice prompts to listen to and
manage your voicemail messages.
In-call Options
While you‘re on a call, you will see a number
of onscreen options. Touch to view all
options. Touch an option to select it.
Touch Speaker to turn speakerphone on
or off. When speakerphone is on, the
phone‘s audio is routed through the
28 - Phone Calls
speaker instead of the earpiece.
Touch Mute to mute the microphone
during an active call. Touch again to
unmute the microphone.
Touch Add call to make another call
separately from the first call, which is put
on hold.
Touch Dialpad to display the onscreen
dialpad. You can use it during a call to
enter additional numbers, such as an
extension, account number or PIN to your
bank account.
Touch Contacts to open the Contacts app
and view your contacts list.
Touch Message to open the Messaging
app and view your text and multimedia
messages.
Set Up Speed Dialing
Your phone can store up to eight phone
numbers in speed dial locations.
To assign a speed dial number to a
contact:
1. From the home screen, touch to
display the Phone app.
2. Touch > Settings > Speed dial.
3. Touch a speed dial key.
4. Enter the phone number or touch and
select one from the contacts.
5. Touch OK.
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