Remove the microSD Card ....................................................................................... 150
Insert a microSD Card .............................................................................................. 151
View the microSD Card Memory ............................................................................... 152
Format the microSD Card ......................................................................................... 153
Unmount the microSD Card ...................................................................................... 153
Use the Phone‟s microSD Card as a USB Drive ....................................................... 153
Update Your Phone ......................................................................................................... 154
Update Your Phone Firmware .................................................................................. 154
Update Your Android Operating System ................................................................... 155
Update Your Profile .................................................................................................. 156
Update Your PRL ..................................................................................................... 156
Index ....................................................................................................................................... 157
TOC ix
Get Started
The following topics give you all the information you need to set up your phone and Sprint
service the first time.
Your Phone at a Glance
Set Up Your Phone
Activate Your Phone
Set Up Sprint Connections Optimizer
Set Up Voicemail
Sprint Account Information and Help
Your Phone at a Glance
The following illustration outlines your phone‟s primary external features and buttons.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Insert a coin or other flat object into the slot at the bottom of the battery compartment
cover and lift the cover up gently.
Get Started 1
Insert the battery, contacts end first, and gently press the battery into place.
Replace the battery compartment cover, making sure all the tabs are secure and
there are no gaps around the cover.
Note: When you insert the battery, your phone may power on automatically.
2. Charge your battery.
Plug the USB connector into the charger/accessory jack on the lower left side of your
phone.
Get Started 2
Plug the AC adapter into an electrical outlet.
Note: Your phone‟s battery should have enough charge for the phone to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully
charge the battery as soon as possible.
3. Press and hold the PowerButton to turn the phone on.
If your phone is activated, it will turn on and search for Sprint service.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
●If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you‟re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
Get Started 3
•Go to sprint.com/activate and complete the online instructions to activate your
phone
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Touch Activate to override auto-activation and start the manual activation wizard.
• Follow the on-screen prompts to complete the activation process.
● To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for
assistance.
Tip: Do not press the Power Button while the phone is being activated. Pressing the Power
Button cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Set Up Sprint Connections Optimizer
Following the phone activation, you may see a Sprint Connections Optimizer notice. Read the
notice and tap I Agree to allow your phone to automatically connect to available configured Wi-
Fi networks.
Tip: You can turn the optimizer off at any time. Touch Settings > More > Mobile networks >
Connections Optimizer and uncheck the Sprint Connections Optimizer option if you
do not wish to use the Sprint Connections Optimizer.
Set Up Voicemail
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
1. Touch Home Key > . (If your screen is locked, press the Power Button to turn on
the display and then touch and hold to unlock the screen.)
2. Touch , if the screen is not already on the dial screen.
3. Touch and hold to dial your voicemail number.
4. Follow the system prompts to:
Get Started 4
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
Manage Your Account
Sprint Support Services
Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your
voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited
access to all your information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click Sign in/Register and then click Sign up now! to get started.) If
you are not the account owner (if someone else receives the bill for your Sprint service), you
can get a sub-account password at sprint.com.
Voicemail Password
You‟ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may select to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at 1-888-211-4727.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Get Started 5
Online: sprint.com
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen
savers, and more.
From Your Sprint Phone
1. Touch Home Key > .
2. Do any of the following:
Touch to check minute usage and account balance.
Touch to make a payment.
Touch to access a summary of your Sprint service plan or get answers to
other questions.
From Any Other Phone
● Sprint Customer Service: 1-888-211-4727.
● Business Customer Service: 1-888-788-4727.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
Get Started 6
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
► Touch Home Key > , and then touch ..
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
► Touch Home Key > , and then touch .
For more information or to see the latest in products and services, visit us online at sprint.com.
Get Started 7
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone‟s Layout
Turn Your Phone On and Off
Turn Your Screen On and Off
Touchscreen Navigation
Your Home Screen
Status Bar
Enter Text
Your Phone’s Layout
The illustrations and descriptions below outline your phone‟s basic layout.
Key Functions
●Power Button lets you turn the phone on or off or turn the screen on or off, restart the
phone, or switch your phone to silent mode, vibration mode, or airplane mode.
Phone Basics 8
● Earpiece lets you hear the caller and automated prompts.
● Volume Buttons allow you to adjust the ringer or media volume or adjust the voice
volume during a call.
● Camera Button lets you activate the camera and take pictures or videos.
● Touchscreen lets you view and control all the features of your phone.
● Front Camera Lens and Back Camera Lens let you take pictures and videos.
● 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations. CAUTION! Inserting an accessory
into the incorrect jack may damage the phone.
●Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a photo or video.
● Speaker lets you hear the different ringers and sounds. The speaker also lets you hear
the caller‟s voice in speakerphone mode.
● Charger/micro-USB Jack allows you to connect the phone charger or the USB cable
(included).
CAUTION!Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
► Press and hold the Power Button.
Turn Your Phone Off
► Press and hold the PowerButton to open the phone options menu. Touch Power off
and then touch OK to turn the phone off.
Your screen remains blank while your phone is off (unless the battery is charging).
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Phone Basics 9
Turn the Screen Off When Not in Use
► To quickly turn the screen off, press the Power Button. Pressing the PowerButton
again or receiving an incoming call will turn on your phone screen and show the lock
screen or incoming call screen.
To save battery power, the phone automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone‟s screen is off.
Note: For information on how to adjust the time before the screen turns off, see “Sleep” in
Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power Button.
2. Touch and hold to unlock the screen.
If you have set up a screen lock, you will be prompted to draw the pattern, or enter
the password or PIN. See “Screen Lock” in Security.
Touchscreen Navigation
Your phone‟s touchscreen lets you control actions through a variety of touch gestures.
Touch
When you want to type using the onscreen keyboard, select items onscreen such as application
and settings icons, or press onscreen buttons, simply touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a link in a web page), touch and hold the
item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
Phone Basics 10
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts
or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
to bring up a bigger keyboard. See Touchscreen Keyboards for more details.
Note: The Auto-rotate screen check box in Home Key > > Settings > Accessibility needs
to be selected for the screen orientation to automatically change.
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom
in when viewing a picture or a web page. (Move fingers inward to zoom out and outward to
zoom in.)
Your Home Screen
The home screen is the starting point for your phone‟s applications, functions, and menus. You
can customize your home screen by adding application icons, shortcuts, folders, widgets, and
more. Your home screen extends beyond the initial screen. Swipe the screen left or right to
display additional screens.
Phone Basics 11
Customize the Home Screen
Learn how to add, move, or remove items from the home screen.
Add Items to the Home Screen
1. Touch Home Key > .
2. Touch the APPS tab or the WIDGETS tab on top.
3. Touch and hold an application icon or a widget. Then drag it to the position you want in
the home screen and release it.
Tip: You can drag the item to the right or left edge of the screen, to add the item to an
extended home screen.
Move or Remove Items on the Home Screen
► Touch and hold the item you want to move or remove from the home screen.
To move the item, drag it to a new area and release it.
To remove the item, drag it to and release it.
Phone Basics 12
Organize Icons With Folders
1. Touch the Home Key if the screen is not already the home screen. Swipe the screen left
or right if necessary.
2. Touch and hold an application icon. Then drag it over another one and release it. Both
icons are now moved into the folder.
3. Touch and hold other icons and drag them to the folder and release them.
Note: To remove an icon from a folder, touch the folder to open it, and then touch and hold the
icon and release it after dragging it to the home screen.
Rename a Folder
1. Touch the Home Key to display the home screen. Swipe the screen left or right if
necessary.
2. Touch the folder to open it.
3. Touch the folder name area below the icons, and enter a new name.
4. Touch any blank area outside the folder to save the new name and close the folder.
Adjust Widget Size
1. Touch the Home Key to display the home screen. Swipe the screen left or right if
necessary.
2. Touch and hold the widget and then release it. An outline appears around the widget.
3. Drag the outline to resize the widget.
Note: Not all widgets can be resized.
Apply a New Wallpaper
1. Touch the Home Key and then touch and hold a blank area of the home screen.
– or –
Touch Home Key> > Settings > Display > Wallpaper.
2. Select a wallpaper source from Default wallpaper, Gallery, ID wallpapers, Live Wallpapers, or Wallpapers.
3. Select the image or animation you want to use as the wallpaper. Some cropping may be
needed for Gallery images.
4. Touch CROP at the top of the screen (for Gallery images) or Set wallpaper.
Phone Basics 13
Extended Home Screens
In addition to the main home screen, your phone has four extended home screens to provide
more space for adding icons, widgets, and more. Touch the Home Key and then drag across
the screen to move from the main screen to an extended screen.
● You cannot add more screens.
● While on an extended screen, touch the Home Key to return to the main home screen.
Open and Switch Apps
All applications on your device, including those preinstalled and those you downloaded and
installed, are grouped together so that you can access from the home screen. You can easily
switch among several opened applications.
Open Apps
1. If the current screen is not the home screen, touch the Home Key.
2. Touch .
3. Swipe left or right if necessary to find the icon of the app, and touch the icon.
Note: To open other apps, touch the Home Key to return to the home screen and repeat the
above steps.
Switch Between Recent Apps
1. Touch and hold the Home Key to display a list of names and thumbnails of recently
opened apps. If you‟ve been using more apps recently than can fit on the screen, you
can scroll the list up and down.
Phone Basics 14
2. Touch a thumbnail to open that app.
Icon
Description
Bluetooth® on
Bluetooth® connected
Wi-Fi® connected
Wi-Fi® active
3G network available
4G network available
Signal strength
Mobile data active
Battery flat
Current battery charge level
Battery (charging)
Airplane mode
Alarm set
Ringer off
Vibrate mode
Wired headset connected
Status Bar
The status bar at the top of the home screen provides phone and service status information on
the right side and notification alerts on the left. To view notification alerts, touch the status bar
and drag it down.
Status Icons
Phone Basics 15
Icon
Description
New message
New email
New Gmail
New Talk message
Problem with SMS/MMS delivery
/
Music playing
Updates available from the Play Store
Missed call
Call in progress
USB connected
USB tethering
Portable Wi-Fi hotspot or Wi-Fi direct
GPS connected
Downloading data
Sending data
microSD card unmounted
microSD card removed
Notification Icons
Enter Text
You can type on your phone using one of the available touchscreen keyboards.
Touchscreen Keyboards
Phone Basics 16
Android Keyboard
Swype Text Input
TouchPal Keyboard
Tips for Editing Text
Text Input Settings
Touchscreen Keyboards
The touchscreen keyboards let you enter text directly onscreen. They appear automatically
when you touch a text entry field.
There are three types of input methods that you can use: Android keyboard, Swype, and
TouchPal.
1. Touch a text entry field, so that a keyboard displays on the screen.
2. Flick down the status bar and touch Select input method.
3. Select the input method that you need.
Android Keyboard
The Android Keyboard provides a layout similar to a desktop computer keyboard. Turn the
phone sideways and the keyboard will change to a larger layout as the phone switches to the
landscape display.
Note: The Auto-rotate screen check box in Home Key> > Settings > Accessibility needs
to be selected for using the keyboard in landscape mode. The landscape QWERTY
keyboard is not supported in all applications.
●Touch the alphabetic keys to enter letters. Touch and hold some specific keys to enter
associated accented letters or numbers. For example, to enter È, touch and hold . As
Phone Basics 17
the available accented letters and number 3 appear, slide your finger to choose È and
release.
●Touch to use uppercase. Double-tap to lock uppercase. This key also changes
to indicate the current case you are using: for lowercase, for uppercase, and
when locked in uppercase.
● Touch to delete the text before the cursor.
● Touch to select numbers and symbols. You can then touch to find more.
Also, often used symbols are displayed on top of the keyboard.
● Touch and hold and then swipe to choose the emoticons.
● Touch to use Google‟s networked voice input.
● Touch and hold to change the input languages or set up the Android keyboard.
Swype Text Input
While you can touch the onscreen keyboard to enter text, Swype Text Input can also speed up
text input with a tracing finger gesture where you move your finger from letter to letter without
lifting the finger until you reach the end of the word.
●Touch the alphabetic keys to enter letters. Touch and hold a key to enter the number or
symbol located on the top of the key. Keep holding the key to bring up a series of
characters available on that key, including associated accented letters, symbols or
numbers.
For example, in English mode, touch and hold to enter 5. Keep holding to open a
character and number list. You can select to enter T, þ, ^, or 5.
Phone Basics 18
●Touch to use uppercase or lowercase. This key also indicates the current case:
for lowercase, for uppercase, and when locked in uppercase.
●Touch to change the text input language. Touch and hold this key to open a pop-up
menu for language selection.
●Touch to select numbers and symbols. Touch to enter the alternate symbol on a
key. Touch to go back to enter letters. Touch and hold to open a simple keyboard
and you can enter numbers and certain symbols.
● Hold or touch to open an emoticon list. You can touch to find more emoticons.
● Touch to delete a character before the cursor. Touch and hold to delete an
entire word.
● Touch to start a new line.
● Touch to use voice input.
● Touch and hold to open the Swype settings.
To enter text via Swype:
Move your finger from letter to letter to trace a word without lifting the finger until you reach the
end of the word.
The following example shows how to enter the word “here”. Put your finger on “h”, and without
lifting, slide it to “e”, and then to “r”, and back to “e”. When complete, lift your finger off the
screen and the matched words are displayed.
Phone Basics 19
Tips for using Swype Text Input:
●To enter double letters, scribble slightly or make a loop on the letter. For example, to get
the "ll" in "hello", scribble (or make a loop) on the "l" key.
●Lift your finger at the end of the word. A space is added automatically when you “Swype”
the next word.
TouchPal Keyboard
TouchPal Keyboard offers three layouts: Full QWERTY, 12-Key PhonePad and CooTek T+.
You can swipe left or right on the TouchPal keyboard to switch the layout.
You can also use TouchPal CurveTM to speed up text input by replacing the key tapping
operation with a tracing gesture where you can move your finger from letter to letter without
lifting the finger until you reach the end of the word.
To switch the keyboard layout:
1. Touch the Home Key > > Settings > Language & input > (TouchPal Keyboard) > Keyboard layout.
2. Check Swipe layout.
3. In the TouchPal keyboard screen, touch and uncheck Curve, and then touch Close.
4. Swipe left or right on the TouchPal keyboard to select the Full QWERTY, 12-Key PhonePad
or CooTek T+ layout.
Full QWERTY
●Touch the alphabetic keys to enter letters.
Phone Basics 20
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