Remove the microSD Card ....................................................................................... 156
Insert a microSD Card .............................................................................................. 157
TOC ix
View the microSD Card Memory ............................................................................... 158
Format the microSD Card ......................................................................................... 158
Unmount the microSD Card ...................................................................................... 159
Use the Phone’s microSD Card as a USB Drive ....................................................... 159
Update Your Phone ......................................................................................................... 159
Update Your Phone Firmware .................................................................................. 159
Update Your Android Operating System ................................................................... 161
Update Your Profile ................................ .................................................................. 161
Update Your PRL ..................................................................................................... 162
Index ....................................................................................................................................... 163
TOC x
Get Started
The following topics give you all the information you need to set up your phone and Sprint
service the first time.
Your Phone at a Glance
Set Up Your Phone
Activate Your Phone
Set Up Sprint Connections Optimizer
Set Up Voicemail
Set Up Personal Accounts
Sprint Account Information and Help
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Insert a coin or other flat object into the slot at the bottom of the battery compartment
cover and lift the cover up gently.
Get Started 1
Insert the battery, contacts end first, and gently press the battery into place.
Replace the battery compartment cover, making sure all the tabs are secure and
there are no gaps around the cover.
Note: When you insert the battery, your phone may power on automatically.
2. Charge your battery.
Plug the USB connector into the charger/accessory jack on the lower left side of your
phone.
Get Started 2
Plug the AC adapter into an electrical outlet.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully
charge the battery as soon as possible.
3. Press and hold the PowerButton to turn the phone on.
If your phone is activated, it will turn on and search for Sprint service.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
Get Started 3
•Go to sprint.com/activate and complete the online instructions to activate your
phone
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Touch Activate to override auto-activation and start the manual activation wizard.
• Follow the on-screen prompts to complete the activation process.
● To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for
assistance.
Tip: Do not press the Power Button while the phone is being activated. Pressing the Power
Button cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Set Up Sprint Connections Optimizer
Following the phone activation, you may see a Sprint Connections Optimizer notice. Read the
notice and tap I Agree to allow your phone to automatically connect to available configured WiFi networks.
Tip: You can turn the optimizer off at any time. Touch Settings > More > Mobile networks >
Connections Optimizer and uncheck the Sprint Connections Optimizer option if you
do not wish to use the Sprint Connections Optimizer.
Set Up Voicemail
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
1. Touch > . (If your screen is locked, press the PowerButton to turn on the
display and then touch and hold to unlock the screen.)
2. Touch , if the screen is not already on the dial screen.
3. Touch and hold to dial your voicemail number.
4. Follow the system prompts to:
Get Started 4
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Set Up Personal Accounts
To get started using your Sprint Flash phone, you may find it useful to set up personal accounts,
such as your Google Account, right away. This will allow you to sync existing contacts, apps,
and more features that you may have associated with your accounts.
►For information on setting up and syncing new or existing accounts on your phone, see
Set Up a New Account and Configure Auto Sync Setting.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
Manage Your Account
Sprint Support Services
Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your
voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited
access to all your information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click Sign in/Register and then click Sign up now! to get started.) If
you are not the account owner (if someone else receives the bill for your Sprint service), you
can get a sub-account password at sprint.com.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Get Started 5
Data Services Password
With your Sprint phone, you may select to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at 1-888-211-4727.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen
savers, and more.
From Your Sprint Phone
1. Touch > .
2. Do any of the following:
Touch to check minute usage and account balance.
Touch to make a payment.
Touch to access a summary of your Sprint service plan or get answers to
other questions.
From Any Other Phone
● Sprint Customer Service: 1-888-211-4727.
● Business Customer Service: 1-888-788-4727.
Get Started 6
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
► Touch > , and then touch .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
► Touch > , and then touch .
For more information or to see the latest in products and services, visit us online at sprint.com.
Get Started 7
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
Turn Your Phone On and Off
Turn Your Screen On and Off
Touchscreen Navigation
Your Home Screen
Status Bar
Enter Text
Your Phone’s Layout
The illustrations and descriptions below outline your phone’s basic layout.
Key Functions
●Power Button lets you turn the phone on or off or turn the screen on or off, restart the
phone, or switch your phone to silent mode, vibration mode, or airplane mode.
●Earpiece lets you hear the caller and automated prompts.
Phone Basics 8
●Volume Buttons allow you to adjust the ringer or media volume or adjust the voice
volume during a call.
● Camera Button lets you activate the camera and take pictures or videos.
● Touchscreen lets you view and control all the features of your phone.
● Front Camera Lens and Back Camera Lens let you take pictures and videos.
● 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations. CAUTION! Inserting an accessory
into the incorrect jack may damage the phone.
●Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a photo or video.
● Speaker lets you hear the different ringers and sounds. The speaker also lets you hear
the caller’s voice in speakerphone mode.
● Charger/micro-USB Jack allows you to connect the phone charger or the USB cable
(included).
CAUTION!Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
► Press and hold the Power Button.
Turn Your Phone Off
► Press and hold the PowerButton to open the phone options menu. Touch Power off
and then touch OK to turn the phone off.
Your screen remains blank while your phone is off (unless the battery is charging).
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
► To quickly turn the screen off, press the Power Button. Pressing the PowerButton
again or receiving an incoming call will turn on your phone screen and show the lock
screen or incoming call screen.
Phone Basics 9
To save battery power, the phone automatically turns the screen off after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see “Sleep” in
Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power Button.
2. Touch and hold to unlock the screen.
If you have set up a screen lock, you will be prompted to draw the pattern, or enter
the password or PIN. See “Screen Lock” in Security.
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Touch
When you want to type using the onscreen keyboard, select items onscreen such as application
and settings icons, or press onscreen buttons, simply touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a link in a Web page), touch and hold
the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts
or message list.
Phone Basics 10
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
to bring up a bigger keyboard. See Touchscreen Keyboards for more details.
Note: The Auto-rotate screen check box in > > Settings > Accessibility needs to
be selected for the screen orientation to automatically change.
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoomout or “spread” the screen to zoom
in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to
zoom in.)
Your Home Screen
The home screen is the starting point for your phone’s applications, functions, and menus. You
can customize your home screen by adding application icons, shortcuts, folders, widgets, and
more. Your home screen extends beyond the initial screen. Swipe the screen left or right to
display additional screens.
Phone Basics 11
Customize the Home Screen
Learn how to add, move, or remove items from the home screen.
Add Items to the Home Screen
1. Touch > .
2. Touch the APPS tab or the WIDGETS tab on top.
3. Touch and hold an application icon or a widget. Then drag it to the position you want in
the home screen and release it.
Tip: You can drag the item to the right or left edge of the screen, to add the item to an
extended home screen.
Move or Remove Items on the Home Screen
► Touch and hold the item you want to move or remove from the home screen.
To move the item, drag it to a new area and release it.
To remove the item, drag it to at the top of the screen and release it.
Phone Basics 12
Organize Icons With Folders
1. Touch if the screen is not already the home screen. Swipe the screen left or right
if necessary.
2. Touch and hold an application icon. Then drag it over another one and release it. Both
icons are now moved into the folder.
3. Touch and hold other icons and drag them to the folder and release them.
Note: To remove an icon from a folder, touch the folder to open it, and then touch and hold the
icon and release it after dragging it to the home screen.
Rename a Folder
1. Touch to display the home screen. Swipe the screen left or right if necessary.
2. Touch the folder to open it.
3. Touch the folder name area below the icons, and enter a new name.
4. Touch any blank area outside the folder to save the new name and close the folder.
Adjust Widget Size
1. Touch to display the home screen. Swipe the screen left or right if necessary.
2. Touch and hold the widget and then release it. An outline appears around the widget.
3. Drag the outline to resize the widget.
Note: Not all widgets can be resized.
Apply a New Wallpaper
1. Touch and then touch and hold a blank area of the home screen.
– or –
Touch > > Settings > Display > Wallpaper.
2. Select a wallpaper source from Default wallpaper, Gallery, ID wallpapers, Live Wallpapers, or Wallpapers.
3. Select the image or animation you want to use as the wallpaper. Some cropping may be
needed for Gallery images.
4. Touch DONE at the top of the screen (for Gallery images) or Set wallpaper.
Phone Basics 13
Extended Home Screens
In addition to the main home screen, your phone has four extended home screens to provide
more space for adding icons, widgets, and more. Touch and then drag across the screen
to move from the main screen to an extended screen.
● You cannot add more screens.
● While on an extended screen, touch to return to the main home screen.
Open and Switch Apps
All applications on your device, including those preinstalled and those you downloaded and
installed, are grouped together so that you can access from the home screen. You can easily
switch among several opened applications.
Open Apps
1. If the current screen is not the home screen, touch .
2. Touch .
3. Swipe left or right if necessary to find the icon of the app, and touch the icon.
Note: To open other apps, touch to return to the home screen and repeat the above steps.
Switch Between Recent Apps
1. Touch to display a list of names and thumbnails of recently opened apps. If you’ve
been using more apps recently than can fit on the screen, you can scroll the list up and
down.
2. Touch a thumbnail to open that app.
Phone Basics 14
Status Bar
Icon
Description
Bluetooth® on
Bluetooth® connected
Wi-Fi® connected
Wi-Fi® active
3G mobile data active
4G mobile data active
Signal strength
Battery empty (needs to be charged)
Current battery charge level
Battery (charging)
Airplane mode
Alarm set
Ringer off
Vibrate mode
Wired headset connected
Icon
Description
The status bar at the top of the home screen provides phone and service status information on
the right side and notification alerts on the left. To view notification alerts, touch the status bar
and drag it down.
Status Icons
Notification Icons
Phone Basics 15
New message
New email
New Gmail
New Talk message
Problem with SMS/MMS delivery
/
Music playing
Updates available from the Play Store
Missed call
Call in progress
USB connected
USB tethering
Portable Wi-Fi hotspot or Wi-Fi direct
GPS on
Downloading data
Sending data
microSD card unmounted
microSD card removed
Enter Text
You can type on your phone using one of the available touchscreen keyboards.
Touchscreen Keyboards
Android Keyboard
Swype Text Input
TouchPal Keyboard
Tips for Editing Text
Text Input Settings
Phone Basics 16
Touchscreen Keyboards
The touchscreen keyboards let you enter text directly onscreen. They appear automatically
when you touch a text entry field.
There are three types of input methods that you can use: Android keyboard, Swype, and
TouchPal.
1. Touch a text entry field, so that a keyboard displays on the screen.
2. Flick down the status bar and touch Select input method.
3. Select an available input method (English (US) Android keyboard, Google voice typing, Swype, or TouchPal Keyboard).
Android Keyboard
The Android Keyboard provides a layout similar to a desktop computer keyboard. Turn the
phone sideways and the keyboard will change to a larger layout as the phone switches to the
landscape display.
Note: The Auto-rotate screen check box in > > Settings > Accessibility needs to
be selected for using the keyboard in landscape mode. The landscape QWERTY
keyboard is not supported in all applications.
●Touch the alphabetic keys to enter letters. Touch and hold some specific keys to enter
associated accented letters or numbers. For example, to enter È, touch and hold . As
the available accented letters and number 3 appear, slide your finger to choose È and
release.
●Touch to use uppercase. Double-tap to lock uppercase. This key also changes
to indicate the current case you are using: for lowercase, for uppercase, and
when locked in uppercase.
●Touch to delete the text before the cursor.
Phone Basics 17
●Touch to select numbers and symbols. You can then touch to find more. Also,
often used symbols are displayed on top of the keyboard.
● Touch and hold and then swipe to choose the emoticons.
● Touch to use Google’s networked voice input.
● Touch and hold to change the input languages or set up the Android keyboard.
Swype Text Input
While you can touch the onscreen keyboard to enter text, Swype Text Input can also speed up
text input with a tracing finger gesture where you move your finger from letter to letter without
lifting the finger until you reach the end of the word.
●Touch the alphabetic keys to enter letters. Touch and hold a key to enter the number or
symbol located on the top of the key. Keep holding the key to bring up a series of
characters available on that key, including associated accented letters, symbols or
numbers.
For example, in English mode, touch and hold to enter 5. Keep holding to open a
character and number list. You can select to enter T, þ, ^, or 5.
●Touch to use uppercase or lowercase. This key also indicates the current case:
for lowercase, for uppercase, and when locked in uppercase.
●Touch to change the text input language. Touch and hold this key to open a pop-up
menu for language selection.
●Touch to select numbers and symbols. Touch to enter the alternate symbol on a
key. Touch to go back to enter letters. Touch and hold to open a simple keyboard
and you can enter numbers and certain symbols.
●Hold or touch to open an emoticon list. You can touch to find more emoticons.
Phone Basics 18
●Touch to delete a character before the cursor. Touch and hold to delete an
entire word.
● Touch to start a new line.
● Touch to use voice input.
● Touch and hold to open the Swype settings.
To enter text via Swype:
Move your finger from letter to letter to trace a word without lifting the finger until you reach the
end of the word.
The following example shows how to enter the word “here”. Put your finger on “h”, and without
lifting, slide it to “e”, and then to “r”, and back to “e”. When complete, lift your finger off the
screen and the matched words are displayed.
Tips for using Swype Text Input:
●To enter double letters, scribble slightly or make a loop on the letter. For example, to get
the "ll" in "hello", scribble (or make a loop) on the "l" key.
●Lift your finger at the end of the word. A space is added automatically when you “Swype”
the next word.
TouchPal Keyboard
TouchPal Keyboard offers three layouts: Full QWERTY, 12-Key PhonePad and CooTek T+.
You can swipe left or right on the TouchPal keyboard to switch the layout.
Phone Basics 19
You can also use TouchPal CurveTM to speed up text input by replacing the key tapping
operation with a tracing gesture where you can move your finger from letter to letter without
lifting the finger until you reach the end of the word.
To switch the keyboard layout:
1. Touch the > > Settings > Language & input > (TouchPal Keyboard) > Keyboard layout.
2. Check Swipe layout.
3. In the TouchPal keyboard screen, touch and uncheck Curve, and then touch Close.
4. Swipe left or right on the TouchPal keyboard to select the Full QWERTY, 12-Key PhonePad
or CooTek T+ layout.
Full QWERTY
● Touch the alphabetic keys to enter letters.
● Touch to use uppercase or lowercase. This key also changes to indicate the current
case you are using: for lowercase, for uppercase, and when locked in
uppercase.
●Slide right on to enable word prediction. Slide left on to disable word
prediction.
● Touch to change input language.
● Touch to enter digits, symbols, emoticons and other pre-defined texts. Touch to
find more. Touch / to lock or unlock the keyboard. Touch to go back to enter
letters.
●Touch to start a new line.
Phone Basics 20
● Touch or hold to delete text before the cursor.
● Touch to access the quick settings of TouchPal keyboard.
● Touch to set the TouchPal keyboard.
● Touch to open text editing options. You can select, cut, copy, paste, and delete text,
or move the cursor.
● Touch to use voice input.
● Touch to hide the onscreen keyboard. You can touch the text field again to show the
keyboard.
12-Key PhonePad
Touch a key repeatedly until the desired letter or symbol appears. If word prediction is enabled
(), just touch the keys once and choose the right word.
CooTek T+
Touch to enter the left letter on the key; Double-tap or flick right to enter the right letter/symbol
on the key. If word prediction is enabled (), just touch the keys and choose the right word.
Phone Basics 21
TouchPal Curve
You can use TouchPal Curve to trace words on the Full QWERTY TouchPal keyboard.
To enable and use TouchPal Curve:
1. When a TouchPal keyboard appears, touch and check Curve, and then touch Close.
2. If you are not using the Full QWERTY layout, swipe left or right to switch to it.
3. Move your finger from letter to letter on the keyboard to trace a word without lifting the
finger until you reach the end of the word.
Tips for using TouchPal Curve:
● Touch when you want to. If you want to enter a single letter, go ahead and touch.
● Lift your finger at the end of the word. A space is added automatically when you begin to
trace the next word.
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and
pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and
more.
●To move the insertion point, touch where you want to type. The cursor blinks in the new
position, and a tab appears below it. Then drag the tab to move the cursor.
●To select text when editing, touch and hold or double-tap the text, so that the text
selection tabs appear. Then drag the tabs to change the text in between. To cancel the
selection, simply touch unselected text.
●To cut or copy text, select the text you want to manipulate. Then touch (cut) or
(copy), or in landscape mode touch Edit > Cut or Edit > Copy.
●To paste text from the clip board, do one of the following:
Move the cursor to the insertion point and hold the tab below it. Then release your
finger and touch PASTE.
Phone Basics 22
Select the text you want to replace and touch PASTE or .
Text Input Settings
To choose the text input settings, touch > > Settings > Language & input.
● Touch Personal dictionary to add or delete customized words.
● In the KEYBOARD & INPUT METHODS section, you can set the default input method
and touch to choose the settings for each input method.
Phone Basics 23
Phone Calls
With the Sprint National Network and your phone’s calling features, you can enjoy clear phone
calls across the country.
Make Phone Calls
Receive Phone Calls
Voicemail
Phone Call Options
Set Up Speed Dialing
Call Log
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone Dialer
Call From Recent Calls
Call From Contacts
Call From Favorites
Call Using a Speed Dial Number
Call a Number in a Text Message or Email Message
Call Emergency Numbers
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
1. Touch > to display the phone screen. If you do not see the dialer screen,
touch at the top of the screen to display it.
2. Touch the number keys on the dialpad to enter the phone number. Touch to delete
wrong digits.
Phone Calls 24
As you enter digits, Smart Dial searches for contacts that match. If you see the
number you want to dial, touch next to the number to place the call immediately
without entering the rest of the number.
To make an international call, touch and hold to enter the plus (+) symbol. Then
enter the country code, followed by the full phone number.
3. Touch to call the number.
4. To end the call, touch .
Call From Recent Calls
The recent calls list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. Touch > to display the phone screen.
2. Touch to display the recent calls list.
3. Touch the phone icon next to a number or contact to place a call.
For additional options, touch the name or number.
Phone Calls 25
Call From Contacts
You can place phone calls directly from entries in your contacts list. For information about
adding or importing contacts, see Add a Contact, Save a Phone Number, or Configure Auto
Sync Setting.
1. Touch > to display the phone screen.
2. Touch to display the list of contacts.
3. Touch next to the contact you want to call to place a call.
If the contact has several numbers, touch one in the new window.
For additional information on Contacts, see People.
Call From Favorites
You can place phone calls to frequently-used contacts from the Favorites list. See Add a
Contact to Favorites.
1. Touch > to display the phone screen.
2. Touch to display the list of favorites.
3. Touch an entry to display details.
4. Touch a phone number to place a call.
Call Using a Speed Dial Number
Speed dial numbers let you dial numbers by touching and holding a single number on the
dialpad. See Set Up Speed Dialing for information on assigning speed dial numbers.
1. Touch > to display the phone screen.
2. Touch and hold the speed dial key on the dialpad. The display confirms that you have
dialed the number when it shows “Dialing” on the upper right side of the screen.
Call a Number in a Text Message or Email Message
While viewing a text message or email message, you can place a call to a number that is in the
body of the message.
1. Touch > , > > Email, or > > Gmail. If necessary, select an
email account.
2. Touch the conversation and then the message with the phone number. For emails, touch
the number directly and select Phone: [number].
Phone Calls 26
3. If there are several numbers or links in the message, touch the number you want to call.
4. The Phone screen then opens, with the phone number automatically filled in and ready
to be dialed. To place the call, touch .
Call Emergency Numbers
You can place calls to 911 even if the phone’s screen is locked or your account is restricted.
To call the 911 emergency number when the phone’s screen is locked with a screen lock:
1. Turn the screen on if it is turned off.
2. Touch Emergency call on the screen.
3. Touch .
To call the 911 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Turn Your Screen On and Off.
2. Touch > .
3. Touch .
Note: When you make an emergency call, the device automatically enters Emergency mode.
To exit Emergency mode:
1. Touch to end a 911 call.
Note: When you end the 911 call, you are returned to the Emergency Callback mode.
2. Flick down the status bar and touch Emergency Callback Mode, and then touch Yes to
exit to the normal mode.
Emergency Callback Mode
Emergency Callback mode enables the operator to call you back to determine your approximate
location. In Emergency Callback mode, you cannot send and receive messages, or browse Web
pages.
Emergency Callback mode is active for five minutes or is cancelled when you make a nonemergency call.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing
E911 emergency location services where available.
Phone Calls 27
When you place an emergency 911 call, the GPS feature of your phone seeks information to
calculate your approximate location. Depending on several variables, including availability and
access to satellite signals, it may take up to 30 seconds or more to determine and report your
approximate location.
Important: Always report your location to the 911 operator when placing an emergency call.
Some designated emergency call takers, known as Public Safety Answering
Points (PSAPs), may not be equipped to receive GPS location information from
your phone.
Receive Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on
incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays
the caller ID icon, name, and phone number of the calling party. When you receive a phone call
from someone who is not stored in People, only the default caller ID icon and phone number
appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Answer an Incoming Call
► Touch the incoming call icon and drag it to right to the Answer Call icon .
Reject an Incoming Call
► Touch the incoming call icon and drag it to left to the Reject Call icon . The call
will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can automatically send a preset text message to a caller and reject the incoming voice call.
► Touch the incoming call icon and drag it to up to the Send Text icon . Touch one
of the quick response messages to send it to the caller.
You can edit the quick response messages by accessing the > Settings > Quick
responses menu from the Phone application.
Voicemail
Learn how to set up, access, and use your phone's Sprint voicemail service.
Set Up Voicemail
Voicemail Notification
Phone Calls 28
Retrieve Your Voicemail Messages
Set Up Voicemail
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
1. Touch > .
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password – Sprint strongly recommends that you create a password
when setting up your voicemail to protect against unauthorized access. Without a
password, anyone who has access to your phone is able to access your
voicemail messages.
Voicemail Notification
There are several ways your phone alerts you to a new voicemail message.
● By sounding the assigned ringer type.
● By displaying within the Notifications area of the Status bar when multiple new
unheard voicemail messages have been received.
Note: When you are roaming off the Nationwide Sprint Network, you may not receive
notification of new voicemail messages. Sprint recommends that you periodically check
your voicemail by dialing 1 + area code + your wireless phone number. When your
voicemail answers, touch and enter your password. Roaming rates apply when you
access voicemail while roaming off the Nationwide Sprint Network.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies
you of new messages only when it is turned on and you are in a Sprint service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone or from any other touch-tone
phone.
Phone Calls 29
Use Voicemail to Access Your Messages
1. Touch > .
2. Touch and hold . If prompted, enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Note: You are charged for airtime minutes when you are accessing your voicemail from your
wireless phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press the asterisk key on the phone ( ).
3. Enter your password.
Phone Call Options
Your phone application provides many useful features and options to help you make the most of
your calling experience.
Caller ID
Call Waiting
3-way Calling
Call Forwarding
In-call Options
Caller ID
Caller ID identifies a caller before you answer the phone by displaying the number of the
incoming call. If you do not want your number displayed when you make a call, follow these
steps.
1. Touch > .
2. Touch .
3. Enter a phone number.
4. Touch .
To permanently block your number, call Sprint Customer Service.
Phone Calls 30
Call Waiting
When you’re on a call, Call Waiting alerts you to incoming calls by sounding a tone. Your
phone’s screen informs you that another call is coming in and displays the caller’s phone
number (if it is available).
To respond to an incoming call while you’re on a call:
► Touch the incoming call icon and drag it to right to the Answer Call icon . (This
puts the first caller on hold and answers the second call.)
To switch back to the first caller:
► Touch FLASH.
Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call
Waiting by pressing before placing your call. Call Waiting is automatically
reactivated once you end the call.
3-way Calling
With 3-Way Calling, you can talk to two people at the same time. When using this feature, the
normal airtime rates will be charged for each of the two calls.
1. On the Phone screen, enter a number and touch .
2. Once you have established the connection, touch , and dial the second number.
(This puts the first caller on hold and dials the second number.)
3. When you’re connected to the second party, touch .
If one of the people you called hangs up during your call, you and the remaining caller stay
connected. If you initiated the call and are the first to hang up, all callers are disconnected.
To disconnect the second call and return to the first call, touch FLASH.
To end the three-way call, touch .
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when
your phone is turned off. You can continue to make calls from your phone when you have
activated Call Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. Touch > .
Phone Calls 31
2. Touch .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Touch . (You will hear a tone to confirm the activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Touch > .
2. Touch .
3. Touch . (You will hear a tone to confirm the deactivation.)
In-call Options
While you’re on a call, you will see a number of onscreen options. Touch an option to select it.
● Touch to turn speakerphone on or off. When speakerphone is on, the device’s audio
is routed through the speaker instead of the earpiece.
Warning:Because of higher volume levels, do not place the phone near your ear during
speakerphone use.
Phone Calls 32
Note: When a Bluetooth headset is connected to your phone, you can route the audio through
the Bluetooth headset (), the phone earpiece (), or the phone speaker ().
Touch one of these icons and select Speaker, Handset earpiece, or Bluetooth to
change how the audio is routed.
●Touch to mute the microphone during an active call. Touch again to unmute the
microphone.
● Touch to make another call separately from the first call, which is put on hold.
● Touch to toggle the appearance of the onscreen dialpad. You can use it during a call
to enter additional numbers, for example, an extension or PIN to your bank account.
●Touch to join two separate calls to a single 3-way call. This option only appears
when you are connected to two calls at the same time.
● Touch to end the current call.
● Touch during a call to display additional in-call features. You can touch Record to start
recording the phone conversation or touch Stop Recording to end it.
Set Up Speed Dialing
Your phone can store up to nine phone numbers in speed dial locations.
To assign a speed dial number to a contact:
1. Touch > > Settings > Call > Speed dial.
2. Touch a speed dial key.
3. Enter the phone number or touch and select one from the contacts.
4. Touch OK.
Note: If you assign a number to an already in-use speed dial location, the new phone number
will automatically replace the previous speed dial assignment.
Call Log
The Call log tab of the Phone application lists all recent incoming, outgoing, and missed calls.
View Recent Calls
1. Touch > to display the phone screen.
2. Touch to display the recent calls list.
Phone Calls 33
To change the recent calls view, touch and select All call, Missed call,
Incoming call, or Outgoing call to filter the list.
Recent Calls Options
●To make a call from Call log, see Call From Recent Calls.
For additional options:
1. Touch > to display the phone screen.
2. Touch to display the recent calls list.
3. Touch a listing to display the options in a new screen. The options may differ according
to the type of the number.
Touch to view the contact.
Touch to add the number to contacts.
Touch Call [number] to place a call.
Touch to send a message to the number.
Delete Recent Calls
Use the menu option to delete your recent calls.
1. Touch > to display the phone screen.
2. Touch to display the recent calls list.
3. Touch > Select item(s).
4. Touch the records you want to remove, or touch to select all records.
5. Touch and then touch OK.
Phone Calls 34
Settings
The following topics provide an overview of items you can change using your phone’s Settings
menus. The settings menu is grouped into categories, including Wireless & Networks, Device,
Personal, and System, all of which are available through the main settings screen.
Wi-Fi Settings
Bluetooth Settings
Data Usage
Call Settings
More Settings
Sound Settings
Display Settings
Storage Settings
Battery
Apps
Connect to PC
System Updates
Activate This Device
Accounts & Sync
Location Services
Security
Language & Input
Backup & Reset
Date & Time
Accessibility Settings
Developer Options
About Phone
Settings 35
Wi-Fi Settings
Your phone lets you take advantage of Wi-Fi hotspots for high-speed data access using
available computer networks. For details on your phone’s Wi-Fi features and settings, see Wi-Fi.
Bluetooth Settings
Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures
and files, and more. For details on your phone’s Bluetooth settings, see The Bluetooth Settings
Menu.
Data Usage
Data usage settings give you control over your phone’s mobile data. You can turn mobile data
on or off, set mobile data limits, see your data usage in graphs, and more.
TIP: You can also check Wi-Fi usage. Just touch > > Settings > Data usage >
and check Show Wi-Fi usage.
To turn mobile data on or off:
► Touch > > Settings > Data usage and touch the ON/OFF switch.
– or –
Touch > > Settings > More… > Mobile networks and touch the Data
enabled check box.
To enable or disable data roaming:
► Touch > > Settings > Data usage > and check or uncheck Data roaming.
Caution! Data roaming may incur significant charges.
To set a mobile data limit:
1. Touch > > Settings > Data usage and tick the Set mobile data limit check
box.
2. Touch OK.
3. Touch the time cycle in Data usage cycle to change when the data limit is applied.
4. Slide the red bar in the diagram up or down to adjust the data limit.
5. Slide the orange bar in the diagram up or down to adjust data warning. You will receive a
warning in the status bar when the warning threshold is reached.
To see what apps have been using mobile data and set restrictions:
Settings 36
1. Touch > >Settings > Data usage.
2. Slide the tabs at the bottom of the data usage diagram to select a time period.
A list of apps that used mobile data during the time period appears under the
diagram. You can also see how much data each app used.
3. Touch an app in the list to view the amount of data used by the app and how much data
is used in the background.
Tick the Restrict background data check box to disable background data for the
app on mobile data networks.
Note: Touch > > Settings > Data usage > and check Restrict background data
to disable background data for all apps when you are on mobile data networks.
Call Settings
Your phone’s Call settings menu lets you configure your voicemail options and a number of
other settings for the phone application.
Quick Responses
Voicemail Settings
TTY Mode
Hearing Aids
DTMF Tones
Speed Dial
Call Forwarding
Voice Privacy
Plus Code Dialing Setting
Internet Call Settings
Quick Responses
This menu allows you to edit the text responses that you can quickly send to the caller when
you reject a call. See “Reject a Call and Send a Text Message” in Receive Phone Calls.
1. Touch > > Settings > Call > Quick responses.
2. Touch a response.
Settings 37
3. In the window that opens, edit the message text, and touch OK.
Voicemail Settings
If you need to adjust your voicemail settings, use the Voicemail settings menus.
► Touch > > Settings > Call > Voicemail.
TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device
that allows people who are deaf, hard of hearing, or who have speech or language disabilities,
to communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your
TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device
will connect using a special cable that plugs into your phone’s headset jack. If this cable was not
provided with your TTY device, contact your TTY device manufacturer to purchase the
connector cable.
When establishing your Sprint service, please call Sprint Customer Service using the state
Telecommunications Relay Service (TRS) by first dialing . Then provide the state
TRS with this number: 866-727-4889.
To turn TTY Mode on or off:
1. Touch > > Settings > Call > TTY mode.
2. Touch TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.
– or –
Touch TTY Off to turn TTY mode off.
Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected
to the headset jack.
Warning: 911 Emergency Calling
Sprint recommends that TTY users make emergency calls by other means,
including Telecommunications Relay Services (TRS), analog cellular, and
landline communications. Wireless TTY calls to 911 may be corrupted when
received by public safety answering points (PSAPs), rendering some
communications unintelligible. The problem encountered appears related to TTY
equipment or software used by PSAPs. This matter has been brought to the
attention of the FCC, and the wireless industry and the PSAP community are
currently working to resolve this.
Settings 38
Hearing Aids
Your phone supports HAC (Hearing Aid Compatibility) function. When you turn on the hearing
aid compatibility and use a hearing aid device with a telecoil in it to answer the phone, it will help
you hear more clearly during the phone call.
1. Touch > > Settings > Call.
2. Check Hearing aids to turn on hearing aid compatibility.
DTMF Tones
You can set the length of Dual-tone multi-frequency (DTMF) signal tones.
1. Touch > > Settings > Call > DTMF Tones.
2. Touch Short or Long.
Speed Dial
This option allows you to set speed dialing keys. For detailed information, see Set Up Speed
Dialing.
► Touch > > Settings > Call > Speed dial.
Call Forwarding
This option allows you to forward your incoming calls to another phone number.
1. Touch > > Settings > Call > Call forwarding.
2. Touch Always forward to enable or disable it, or edit the phone number to be forwarded
to.
Note: See your service plan for applicable charges.
Voice Privacy
This option allows you to enable enhanced privacy mode.
If you need to add an Internet calling account or set Internet calling options, use the Internet call
settings menu.
To add an Internet calling account:
1. Touch > > Settings > Call > Accounts.
1. Touch ADD ACCOUNT.
2. Follow the instructions from your Internet calling service provider to configure the
settings for your account.
3. Touch SAVE.
To configure which calls use Internet calling:
You can configure your phone to place all calls using Internet calling (when you’re connected to
a Wi-Fi network), just calls to Internet calling addresses, or to ask each time you place a call.
1. Touch > > Settings > Call > Use Internet calling.
2. Touch the Internet calling option you want.
By default, your phone is configured to make Internet calls, but not to ensure that you will
receive them. But you can configure your phone to listen for Internet calls made to an Internet
calling account you added to your phone.
To configure your phone to receive Internet calls:
1. Touch > > Settings > Call > Accounts.
2. Select the Receive incoming calls check box. Checking this setting will reduce your
battery life between charges.
Settings 40
More Settings
The More settings menu provides additional wireless and network options.
Airplane Mode
VPN
Tethering & Portable Hotspot
NFC
Android Beam
Wi-Fi Direct Settings
4G Settings
Mobile Networks
Airplane Mode
Airplane Mode allows you to use many of your phone’s features, such as Gallery, Camera, and
Music, when you are on an airplane or in any other area where making or receiving calls or data
is prohibited. When you set your phone to Airplane mode, it cannot send or receive any calls or
access online information.
To quickly turn Airplane mode on or off:
► Press and hold the Power Button, and then touch Airplane Mode. While in Airplane
mode, the status bar will display .
To turn Airplane mode on or off in Settings:
1. Touch > > Settings > More….
2. Select the Airplane mode check box. While in Airplane mode, the status bar will display
.
VPN
Use the VPN Settings menu to set up and manage Virtual Private Networks (VPNs). For details
on your phone’s VPN settings, see Virtual Private Networks (VPN).
Tethering & Portable Hotspot
You can share your phone’s data capabilities through tethering or by activating the mobile
hotspot feature to create a portable Wi-Fi hotspot. For details, see Tethering and Portable
Hotspot.
Settings 41
NFC
Near Field Communication (NFC) allows your phone to exchange data with another device
when they touch each other. For more information, see Near Field Communication (NFC)
Technology.
Android Beam
Android Beam uses NFC to beam app content to another NFC-capable device. For example,
you can bring the devices close together, and touch the phone screen to beam browser pages
or contacts to the other device.
To turn Android Beam on or off:
1. Touch > > Settings > More… > Android Beam.
2. Slide the bar at the top of the screen to the ON or OFF position.
Wi-Fi Direct Settings
Use Wi-Fi direct to share data between two devices via Wi-Fi directly. For details, see Wi-Fi
Direct.
4G Settings
Your phone gives you access to the Sprint 4G network where available. For details on your
phone’s 4G features and settings, see Sprint 4G LTE.
Mobile Networks
The Mobile Networks settings menu lets you set network mode options, roaming options, and
other network-specific settings.
Enable Data Services
1. Touch > > Settings > More… > Mobile networks.
2. Select the Data enabled box to enable data services over the mobile network. To
disable data services, just clear the tick box.
Note: Certain data service requests may require additional time to process. While your device
is loading the requested service, the touchscreen may appear unresponsive when in fact
it is functioning properly. Allow your phone some time to process your data usage
request.
Sprint Connections Optimizer
This feature helps you manage and enhance your data experience by connecting your phone
automatically to remembered Wi-Fi networks.
Settings 42
1. Touch > > Settings > More… > Mobile networks.
2. Touch Connections Optimizer and then touch the check box on the Sprint Connections
Optimizer screen to enable or disable Sprint Connections Optimizer.
Set Roaming Guard Notifications
Depending on service availability and roaming agreements, your phone may be able to access
voice and data services while roaming on certain digital systems.
You can set your phone to alert you when you are roaming and try to use voice or data services.
vibration mode or Mute to enable silent mode. Touch Off to turn sound on.
Settings 44
●Press and hold the Power Button and then touch to enable the silent mode, touch
to enable the vibration mode, or touch to disable the silent mode.
●Press the Volume Buttons down when no media application is active. When the
icon appears in the status bar, the phone is set to the vibration mode. When the icon
appears in the status bar, the phone is in the silent mode.
Phone Ringtone
You can select and assign a default ringtone for your incoming calls. If you want to assign a
special ringtone for an individual contact, see Assign a Ringtone to a Contact.
1. Touch > > Settings > Sound > Phone ringtone.
2. Scroll through the ringtone list and select the ringtone you want to use.
3. Touch OK to save.
Default Notification
Use the menu to assign specific ringtones for notifications.
2. Scroll through the ringtone list and select one as the default notification ringtone.
3. Touch OK to save.
Vibrate and Ring
You can let the phone vibrate the same time it rings.
► Touch > > Settings > Sound and tick the Vibrate and ring check box.
SRS Sound Enhancement
Use the options in the SOUND ENHANCEMENT section in sound settings to enhance the
sound quality for playing media.
► Touch > > Settings > Sound and check SRS sound enhancement to turn
the feature on.
is a trademark of SRS Labs, Inc. TruMedia technology is
incorporated under license from SRS Labs, Inc.
Settings 45
SRS TruMediaTM, a feature-rich audio solutions tuned specifically for mobile devices, provides a
cinema-like surround headphone performance with deep, rich bass.
System Sounds and Tones
The options in the SYSTEM section in sound settings let you select whether you hear tones
when touching numbers on the dialpad, selecting onscreen options, and more.
► Touch > > Settings > Sounds and select or deselect the check boxes as
desired.
Dial pad touch tones: Play tones when using the dial pad.
Touch sounds: Play sounds when making an onscreen selection.
Screen lock sound: Play sound when locking or unlocking the screen.
Vibrate on touch: Vibrate when touching soft keys and during certain other
instances.
Emergency tone: Turn alert sound or vibration during emergency calls on or off.
Display Settings
Adjusting your device’s display settings not only helps you see what you want, it can also help
increase battery life.
Brightness
Wallpaper
Sleep
Font Size
Pulse Notification Light
Calibration
Brightness
Adjust your screen’s brightness to suit your surroundings.
1. Touch > > Settings > Display > Brightness.
2. Tick the Automatic brightness check box and your phone can adjust the screen
brightness automatically, or clear the check box to adjust the screen brightness manually.
3. Touch OK.
Settings 46
Wallpaper
Select a background image or animation for the home screen. See “Apply a New Wallpaper” in
Customize the Home Screen.
Sleep
Use this feature to select the delay time before the screen automatically turns off.
1. Touch > > Settings > Display > Sleep.
2. Select your preferred time from the list.
Note: Long screen backlight setting will reduce the battery life time.
Font Size
This feature allows you to set thefont size of onscreen text, useful for users with sight problems.
1. Touch > > Settings > Display.
2. Touch Font size and select an option: Small, Normal, Large, or Huge.
Pulse Notification Light
Checking this option allows your phone to notify you of new messages, missed calls, and other
notifications by flashing the phone's LED light.
► Touch > > Settings > Display, and tick the Pulse notification light check
box to enable this feature.
Calibration
This menu lets you calibrate the phone's accelerometer (gravity sensor) when you notice errors.
1. Touch > > Settings > Display > Calibration.
2. Place the phone flat on a level surface.
3. Touch Calibration Test.
Storage Settings
The Storage settings menu lets you manage internal storage on your phone and provides
options for your microSD card.
Storage Location
Internal Storage
SD Card
Settings 47
Storage Location
This menu allows you to choose the default location for new data, such as files downloaded,
photos captured, and voice recorded.
You may now safely remove the microSD card from the slot by removing the back
cover and sliding it out.
Note: You can touch Mount SD card to mount the microSD card again.
Battery
Check how much power remains for the battery and what has been using the battery. You can
touch an app to adjust its settings in order to save battery life. For example, touch Screen > Display to change screen brightness and sleep.
Settings 48
► Touch > > Settings > Battery to view your battery status.
Apps
This menu lets you control your apps, including managing and removing them, viewing running
services, checking storage and memory, and more.
1. Touch > > Settings > Apps.
2. Touch DOWNLOADED, ON SD CARD, RUNNING, ALL to view apps in each category.
3. Touch an app to see its information. You can stop the app, uninstall the app, clear data
and cache, or move the app between the internal storage and the microSD card.
– or –
Check internal storage at the bottom of the DOWNLOADED and ALL tabs, microSD
card storage at the bottom of the ON SD CARD tab, or system memory at the bottom of
the RUNNING tab.
Connect to PC
Select your USB connection type between your phone and PC.
1. Touch > > Settings> Connect to PC.
2. Touch Connect type to select a USB connection type.
Charge only: Charge your phone via USB.
Media Transfer: Transfer media files on Windows using Windows Media Player, or
on Mac using Android File Transfer.
Phone as Modem: Turn on the USB tethering feature. See Share Your Phone’s
Data Connection via USB Cable.
PC Software: Show driver disc for you to install each time the phone connects to PC.
3. Tick the Ask me check box to be prompted to select the connection type each time you
connect the phone to your PC.
System Updates
The System updates menu lets you manually update your phone's PRL, your user profile, the
phone's software version, and the phone's firmware version.
► Touch > > Settings > System updates and touch an option to retrieve
updates.
Settings 49
Update PRL to update your phone's PRL (Preferred Roaming List).
Update Profile to update your Sprint data user profile.
Update Sprint Flash Software to upgrade your phone to the latest software version.
Update Firmware to update your phone firmware.
Note: Available updates may also appear in the notifications status area. Drag the notification
screen down and touch an update to install it on your phone.
Activate This Device
The Activate this device menu allows you to activate your phone if it is not activated, and check
usage during the current billing period.
► Touch > > Settings > Activate this device.
If the phone is not activated, the activation process begins. Wait till it finishes and
touch Done to exit.
If the phone is already activated, the usage details of your plan during the current
billing period are displayed. Touch Check Usage to refresh the data.
Accounts & Sync
This menu lets you add and manage all your email, social networking, and picture and video
sharing accounts.
Set Up a New Account
Remove an Existing Account
Configure Auto Sync Setting
Set Up a New Account
Add an internet or corporate account on your phone.
Note: Additional account types, such as Facebook, Twitter, and LinkedIn, may appear in the
Add Account menu if you have installed them on your phone. See Find and Install an
App for more information.
3. Enter your account information and touch Next.
Settings 50
Depending on the account type, you may need to enter an email address or user
address, password, domain name, or other information. For Corporate accounts,
contact your server administrator to determine what information you will need.
If you are setting up an email account with unique server settings or other
parameters, touch Manual setup instead of Next and enter the information as
prompted.
4. Touch Done when you are finished.
When the account is successfully added, it is displayed in the Accounts & sync list.
Remove an Existing Account
Remove an account you do not need from the phone.
1. Touch > > Settings>Accounts & sync.
2. Touch the account you want to remove from the phone.
3. Touch >Remove account.
4. Touch Remove account to confirm.
Configure Auto Sync Setting
When automatic sync is turned on, changes you make to information on your device or on the
Web are automatically synced with each other.
When auto sync is turned off, you need to sync manually to collect emails, updates, or other
recent information.
1. Touch > > Settings>Accounts & sync.
Your accounts and sync status are displayed. the icon turns green if automatic sync is
enabled for some or all of the accounts data, and gray if automatic sync is disabled.
2. Touch the ON/OFF switch to turn on or off automatic sync.
Note: To sync manually, touch an account to open it and touch > Sync now.
Location Services
The Location Services menu allows to you select how your phone determines its location: by
using wireless networks, GPS satellites, both, or neither.
► Touch > > Settings> Location services and select an option.
Settings 51
Use Wireless Networks: Check this option to use Wi-Fi and mobile networks to
determine your approximate location.
Use GPS satellites: Use GPS satellites to determine your accurate location.
Use My Location for Google search: Improve Google search results and other
services using your location information.
Security
The security settings allow you to increase the security of your phone with screen locks, PIN,
encryption, and more.
Screen Lock
Owner Info
Encrypt Phone
Make Passwords Visible
Device Administrators
Unknown Sources
Credential Storage
Screen Lock
You can protect your phone by creating a screen lock. When enabled, you need to draw a
pattern or enter a numeric PIN or password to unlock the phone’s screen.
1. Touch > > Settings > Security > Screen lock.
2. Touch None, Long press, Pattern, PIN, or Password.
If you touch Pattern, you’re guided to create a pattern you must draw to unlock the
screen. The first time you do this, a short tutorial about creating an unlock pattern
appears. Then you’re prompted to draw and redraw your own pattern.
If you touch PIN or Password, you’re prompted to set a numeric PIN or a password
you must enter to unlock your screen.
Important: Screen lock options are listed in the approximate order of the strength of their
security, starting with None and Long press, which provide no security. Pattern
provides minimal security, although it can be more convenient than the stronger
options.
To change the screen lock or disable it,
Settings 52
1. Touch > > Settings > Security > Screen lock.
2. Draw the pattern or enter the PIN/password and touch Next.
3. Touch None or Long press to disable screen lock.
– or –
Touch Pattern, PIN, or Password to change the screen lock.
If you fail to draw the correct pattern on the screen after five attempts, you will be prompted to
wait for 30 seconds before you can try again. If you still cannot recall the unlock pattern, you
can touch Forgot pattern? and enter your Google account user name and password to reset
the screen lock.
Note: You must sign in or create a Google account on your phone before using the above
method to reset the screen lock.
Owner Info
This menu allows you to enter text and display it on the screen when it is locked.
1. Touch > > Settings > Security > Owner info.
2. Enter the text to display on the lock screen.
3. Tick the Show owner info on lock screen check box and touch .
Encrypt Phone
You can encrypt all the data on your phone: Google Accounts, application data, music and other
media, downloaded information, and so on. If you do, you must enter a numeric PIN or
password each time you power on your phone.
Warning: Encryption is irreversible. The only way to revert to an unencrypted phone is to
perform a factory data reset, which erases all your data.
Encryption provides additional protection in case your phone is stolen, and may be required or
recommended in some organizations. Consult your system administrator before turning it on. In
many cases the PIN or password you set for encryption is controlled by the system
administrator.
Before turning on encryption, prepare as follows:
1. Set a PIN or password as screen lock.
2. Charge the battery.
3. Keep the phone connected to the charger.
Settings 53
4. Schedule an hour or more for the encryption process.
When you're ready to turn on encryption:
1. Touch > > Settings > Security > Encrypt phone.
2. Read the information about encryption carefully.
The Encrypt phone button is dimmed if your battery's not charged or your phone's not
plugged in. If you change your mind about encrypting your phone, touch .
3. Touch Encrypt phone.
4. Enter your lock screen PIN or password and touch Next.
5. Touch Encrypt phone again.
The encryption process starts and displays its progress. Encryption can take an hour or
more, during which time your phone may restart several times.
Warning: Do not interrupt the encryption process, or data may be lost.
6. When encryption is complete, you're prompted to enter your PIN or password.
Make Passwords Visible
Select whether or not device and application passwords are visible on the screen as you enter
them.
► Touch > > Settings > Security, and then check or uncheck Make passwords
visible.
Device Administraors
You can disable the authority to be a device administrator for certain applications. If disabled,
you will typically lose some authority in those applications, such as the ability to sync email or
calendar events to your device.
To select device administrators:
► Touch > > Settings > Security > Device administrators, and then select a
device administrator and follow the prompts.
Unknown Sources
If you want to install apps from sources other than the Google Play Store app, you must allow
the installation of apps from unknown sources first.
1. Touch > > Settings > Security.
Settings 54
2. Tick the Unknown sources check box and then touch OK.
Note: To protect your phone and personal data, please download apps from trusted sources,
such as the Google Play Store app.
Credential Storage
This section provides options allowing you to control how your phone accesses and stores
secure certificates, passwords, and other credentials.
► Touch > > Settings > Security, and then touch an option to access its settings.
Trusted credentials: Display trusted CA certificates.
Install from SD card: Install certificates from the microSD card.
Clear credentials: Delete all certificates.
Language & Input
Your phone’s language settings let you select a language for the phone’s screens and menus,
as well as manage a personal dictionary. The input settings let you select a preferred input
method, control keyboard settings, and more.
Select Language
Personal Dictionary
Keyboard & Input Methods
Speech
Pointer Speed
Select Language
The language menu lets you select an onscreen language.
► Touch > > Settings > Language & input > Language to choose a language
from the list given.
Personal Dictionary
Your phone lets you add words to a personal device dictionary to improve word suggestion and
spell check when entering text.
1. Touch > > Settings > Language & input> Personal dictionary.
2. Touch at the bottom of the screen, use a keyboard to enter a word, and then touch
OK.
Settings 55
Keyboard & Input Methods
The Keyboard and Input Methods menus let you configure your phone's text input settings.
► Touch > > Settings > Language & input and touch a keyboard and input
methods option.
Touch Default and select an available option to set the default keyboard.
Tick the check box before each input method to enable it for use or disable it. The
pre-installed input methods include Swype, TouchPal Keyboard, Android keyboard,
and Google voice typing (integrated into the Android keyboard). See Touchscreen
Keyboards. You can also download and install other input methods.
Touch (the settings icon) behind each input method to configure its settings.
Speech
Set up voice search and text-to-speech output options.
Voice Search
► Touch > > Settings > Language & input > Voice Search and touch an option
to configure it.
Language: Select the language you use when entering text by speaking or
searching by speaking.
SafeSearch: You can use Google SafeSearch filter to block some results when you
use Google search by voice.
Block offensive words: Replace offensive words with asterisks (*) when you use
Google voice recognition to transcribe your voice into text.
Personalized recognition: When enabled, your phone will learn your voice and
pronunciation to improve speech recognition accuracy.
Google Account dashboard: Open your Google Account dashboard in the browser,
where you can manage the data Google collect from you.
Text-to-Speech Output
► Touch > > Settings > Language & input > Text-to-speech output and touch an
option to configure it.
PREFERRED ENGINE: Select the speech synthesis engine you want to use or
touch to change its settings. Google Text-to-speech is the default pre-installed
engine.
Settings 56
Speech rate: Select how quickly you want the synthesizer to speak.
Listen to an example: Play a brief sample of the speech synthesizer, using your
current settings.
Pointer Speed
This menu allows you to select how fast the pointer should move when you connect the phone
with a trackpad or mouse accessory.
► Touch > > Settings > Language & input> Pointer speed and adjust the
speed before touching OK.
Backup & Reset
Your phone's Backup & reset menus let you select backup and restore options and perform a
factory data reset.
Backup & Restore
Reset Your Phone
Backup & Restore
► Touch > > Settings> Backup & reset and select an option.
Back up my data: Back up app data, Wi-Fi passwords, and other settings to Google
servers after you sign in to your Google account.
Automatic restore: Restore previously backed up settings and data when you
reinstall an app.
Reset Your Phone
The Factory data reset option erases all data on your phone and restores it to original factory
settings. The data removed from the phone includes your Google Account, all system and app
data and settings, and all downloaded apps.
If you want to remove all data saved to an installed microSD card, tick the Erase SD
card check box before touching Reset phone.
3. Touch Erase everything and then follow the prompts to confirm the reset.
Date & Time
Use the Date & time settings menu to set time zone, time and date format.
Settings 57
1. Touch > > Settings> Date & time.
2. Check Automatic time zone to use network-provided data for time zone; or uncheck
this option and touch Select time zone to set it manually.
3. Touch the Use 24-hour format box if you want to change the time format.
4. Touch Select date format to select the one you prefer.
Accessibility Settings
The Accessibility options allow you to control accessibility-related apps and plugs-ins.
TalkBack
Additional Accessibility Options
TalkBack
The TalkBack service menu lets you activate and configure settings for your phone's spoken
feedback feature. When you touch, select, or take any action on your phone, you will hear the
action or menu item spoken through the phone's speaker. This option is useful for blind and lowvision users.
1. Touch > > Settings > Accessibility > TalkBack.
2. Slide the activation bar to ON to turn TalkBack on.
3. Touch Settings to access the TalkBack settings menu, where you can select options on
when to hear feedback, vibration options, and more.
Additional Accessibility Options
Accessibility options under the System heading let you control device behavior related to
accessibility, such as power button ends call, auto-rotate screen, touch and hold delay, and
installation of Web scripts.
► Touch > > Settings> Accessibility and select an option.
Power button ends call: When enabled, you can press the Power Button to end
phone calls without turning the screen off.
Auto-rotate screen: Change the orientation of some onscreen content based on the
position of the phone.
Touch & hold delay: Select the time delay for the phone to distinguish finger touch
and hold gestures.
Install web scripts: Enable this option to have the Browser provide spoken
feedback as you browse and interact with websites and applications.
Settings 58
Developer Options
The Developer Options menu lets you control phone settings that are useful when developing
Android apps.
► Touch > > Settings> Developer options and select an option to configure its
settings.
About Phone
The About phone menu lets you access important phone information, search for and apply
updates, and view legal information.
► Touch > > Settings> About phone to view the following options.
Status: View important information about your phone, including battery status,
phone number, network, signal strength and more.
Legal information: View important license and legal information.
Model number: View the model number of your phone.
Android version: View the Android operating system version running on your phone.
Baseband version: View the baseband version of your phone.
Kernel version: View the kernel version of your phone.
SW Version: View the software version of your phone.
HW Version: View the hardware version of your phone.
Settings 59
People
The People application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your
Google Account, your PC, compatible email programs (including Exchange Server), and your
Facebook friends.
Get Started With People
Add a Contact
Save a Phone Number
Edit a Contact
Synchronize Contacts
Share a Contact
Create Your Own Profile
Import and Export Contacts
Add a Contact to Favorites
Search for a Contact
Work With Contact Groups
Get Started With People
Before using People, it’s best to learn a few basics.
Access People
There are a few ways to display People.
► Touch > >People.
– or –
Touch (the People shortcut) on the home screen.
– or –
Touch > >.
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The Contacts List
Learn how to view and navigate through your phone’s contacts list.
► Touch > >People. You will see the contacts list.
● Contacts list: The contacts list displays all contacts currently stored in your phone,
including Google contacts, Exchange ActiveSync contacts, Phone contacts, and
contacts from other Web accounts.
● Create new contacts: Touch to add a contact.
● Group: Create groups of contacts, such as friends, family, or coworkers.
● Favorite and frequently used contacts: This tab contains a list of often-used contacts
selected by the phone automatically, and favorite contacts that you manually add.
●Find contacts: Touch and search for contacts with name, number, organization, or
other information.
● Phone: Open the phone dialer.
● Call log: Open the list of recent calls.
Contacts 61
Scroll through the list to view all your contacts. To see a specific entry, scroll to it and touch it.
Tip:If you have a lot of contacts stored, you’ll see a slider on the right when you’re flicking up
or down the list. To go directly to a letter, touch and hold the slider and drag it to a letter.
Contacts List Options
From the contacts list, touch to display the main contacts list options.
● Select item(s): Select one or multiple contact entries for sharing or deletion.
● Contacts to display: Set the type of contacts that your phone displays in the contacts
list.
●Import/Export: Import/export contacts from or to the microSD card, or share visible
contacts.
●Accounts: Access the Accounts & sync menu in Settings to manage your contact
accounts.
● Settings: Set some additional display options for the contacts list.
● GAL: View the Global Address List (GAL) for the Exchange ActiveSync account to
search for contacts.
Add a Contact
You can add contacts from your phone’s People app. Enter details such as name, phone
numbers, email addresses, mailing addresses, and more.
1. Touch > >People.
2. Touch to add a contact.
You may be prompted to select a sync account for the contact. If a sync account is
selected, the contacts will be synced automatically with your account online. For
example, if you have added a Google Account to your phone, Google contact will be
a sync account option.
If you want to save a contact only to the phone, touch the field above the name and
then touch Phone only, unsynced.
3. Use the keyboard to enter as much information as you want in each text field.
Touch the picture icon next to the Name field to assign a photo to the contact.
Touch to select categories for phone numbers, email addresses, events, and
more.
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Touch Add another field to include additional information such as IM address,
Notes, Nickname, Website, etc.
Note: To add more phone numbers, email addresses, etc., touch Add new below the entry
field.
4. When you have finished adding information, touch Done.
Save a Phone Number
You can save a phone number to People directly from the phone dialpad.
1. Touch > .
2. Enter a phone number and touch Add to contacts.
3. To add the number to an existing contact, touch Add to existing, scroll the contact list
and touch the contact. To add a new contact, touch Create new contact.
For an existing contact, select a number type for the new number, and then touch
Done.
For a new contact, enter the name and any additional information, and then touch
Done. See Add a Contact.
Contacts 63
Edit a Contact
Once you’ve added a contact, you can add or edit any of the information in the entry, assign a
caller ID picture, customize with a unique ringtone, and more.
Add or Edit Information for a Contact
Assign a Picture to a Contact
Assign a Ringtone to a Contact
Join Contacts
Delete a Contact
Add or Edit Information for a Contact
Use the Edit contact menu to add or edit information for an existing contact.
1. Touch > .
2. Touch a contact to display it, and then touch > Edit.
3. Touch any field you want to change or add. See Add a Contact.
4. Add or edit the information, and then touch Done.
Assign a Picture to a Contact
The Edit contact menu lets you assign a picture stored in your phone’s memory or SD card to a
contact, or take a new photo and assign to the contact.
1. Touch > .
2. Touch a contact to display it, and then touch > Edit.
3. Touch the picture icon next to the Name field.
4. Touch Select new photo from Gallery and select a location, or touch Take new photo
to take a new picture with the camera.
You may be prompted to size the picture for use with contacts. Touch and drag the
square to frame the portion of the picture to use. Touch and drag the side of the
square to resize the square.
5. Touch DONE to assign the picture. Touch Done to save the contact.
Assign a Ringtone to a Contact
Know who’s calling without looking at your phone by assigning a specific ringer to a contact.
Contacts 64
1. Touch > .
2. Touch a contact to display it, and then touch > Set ringtone.
3. Touch an available ringtone.
When you touch a ringtone, you will hear a sample.
4. Touch OK to assign the ringtone.
Join Contacts
When you have contacts from various sources (Gmail, phone, Facebook, etc.), you may have
multiple similar entries for the same person. Your phone’s People application lets you join
multiple entries into a single contact.
1. Touch > .
2. Touch a contact to display it, and then touch > Join.
3. Touch another entry to link it to the original contact.
Delete a Contact
You can delete a contact from the contacts details page.
1. Touch > .
2. Touch a contact to display it, and then touch > Delete.
3. Touch OK.
Synchronize Contacts
Syncing data from your managed accounts lets you add and manage new or existing contacts
from your online or remote accounts to your phone. Prior to syncing, you must have an active
Google or Corporate account with associated contacts, and be signed into your account with the
phone.
If auto sync is turned on, your phone can sync contacts automatically. For details, see Configure
Auto Sync Setting.
To sync contacts when auto sync is turned off:
1. Touch > .
2. Touch > Accounts.
3. Touch the email account containing the contacts you wish to synchronize.
Contacts 65
4. Touch Sync Contacts or > Sync now.
5. Your People then reflects any updated contact information.
This update process works both ways. For example, any changes on the phone are
updated to your online accounts after sync.
Share a Contact
You can quickly share contacts using Bluetooth, email, Gmail, or Messaging.
1. Touch > .
2. Touch a contact to display it, and then touch > Share.
3. In the Share contact via menu, select a method:
Bluetooth to send the information via Bluetooth. See Bluetooth for information on
pairing and sending via Bluetooth.
Email to send the information as an email attachment. Address the message,
change the email account if needed, add a subject and a message, and then touch
. See Email for details on sending email.
Gmail to send the information as a Gmail attachment. Address the message, change
the Gmail account if needed, add a subject and a message, and then touch . See
Gmail / Google for details.
Messaging to send the information as a vCard attachment in an MMS. Enter the
recipient, make other additions to the message, and then touch . See Send a
Multimdia Message (MMS) for details.
Create Your Own Profile
You can create your own name card (profile) on your phone.
1. Touch > .
2. Scroll to the top of the contacts list and touch Set up my profile.
If a profile has already been set up, touch the top listing (under Me) to view or edit
your profile.
3. Edit your contact information.
4. Touch Done.
Contacts 66
Import and Export Contacts
You can import/export contacts from/to your microSD card. This is especially useful when you
need to transfer contacts between different devices.
Import Contacts From the microSD Card
1. Touch > .
2. Touch > Import/export > Import from SD card.
3. Select an account to save the contacts.
4. Select the vCard file(s) in the microSD card and touch OK.
Export Contacts to the microSD Card
1. Touch > .
2. Touch > Import/export > Export to SD card.
3. The phone will prompt you with the name of the vCard file. Touch OK to create the file in
the microSD card.
Add a Contact to Favorites
You can add the contacts used frequently to Favorites, so you can find them quickly.
1. Touch > .
2. Touch the contact you want to add to Favorites.
3. Touch at the top of the screen.
Search for a Contact
You can easily search for the contact you need.
1. Touch > .
2. Touch .
3. Input the contact name, phone number, or any other contact information. The contacts
matched will be listed.
Work With Contact Groups
You can organize contacts into groups and send messages to all group members.
Contacts 67
Add a New Group
1. Touch > and touch the contact groups tab .
2. Touch to create a new group.
3. Touch the account field on the top of the screen to choose an account for the group.
4. Enter the group name in the Group’s name field and touch DONE.
Add Group Members
1. Touch > and touch the contact groups tab .
2. Touch a group name.
3. Touch and then the contacts you want to add.
4. Touch .
Rename a Group
1. Touch > and touch the contact groups tab .
2. Touch a group and then touch > Rename group.
3. Touch the group name to display a keyboard, and edit the group name.
4. Touch DONE.
Remove Members From a Group
1. Touch > and touch the contact groups tab .
2. Touch a group and then touch > Select item(s).
3. Touch .
Delete a Group
1. Touch > and touch the contact groups tab .
2. Touch a group and then touch > Disband group.
3. Touch OK to disband the group. The contacts in the group will not be deleted.
Contacts 68
Send a Message to a Group
1. Touch > and touch the contact groups tab .
2. Touch next to the group name and select message recipients from the listed group
members.
3. Touch .
If prompted, choose the desired contact number for each member of the group, and
then touch Done.
4. Enter the message, and then touch .
Contacts 69
Accounts and Messaging
With Sprint service and your phone’s messaging capabilities, you have the opportunity to share
information through many different channels and accounts, including Gmail (Google), personal
and corporate email, text and multimedia messaging, social networking accounts, and Google
Talk.
Gmail / Google
Email
Text Messaging and MMS
Social Networking Accounts
Google Talk
Google+
Gmail / Google
You will need a Google Account to access several phone features such as Gmail, Google Maps,
Google Talk, and the Play Store applications. Before you are able to access Google
applications, you must enter your account information. These applications sync between your
phone and your online Google Account.
Create a Google Account
Sign In to Your Google Account
Access Gmail
Send a Gmail Message
Read and Reply to Gmail Messages
Create a Google Account
If you do not already have a Google Account, you can create one online or using your phone.
Note: Although you need a Gmail Account to use certain features of your phone, such as Play
Store, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign in > SIGN UP.
Accounts and Messaging 70
3. Follow the onscreen prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email
to confirm and activate your new account.
Create a Google Account Using Your Phone
1. Touch > > Settings > Accounts & sync.
2. Touch ADD ACCOUNT, and then touch Google.
3. Touch New.
4. Enter your first name and last name, and then touch Next.
5. Enter your desired username and touch Next. Your phone then connects to Google and
checks username availability. Change the username and try again if it is already in use.
6. When prompted, enter and reenter a password.
7. Create a security question and answer, enter a secondary email address to help you
recover your password if you ever lose it, and then touch Next.
Note: When setting up a new Google Account, either on your phone or online, you will be
prompted to add a secondary email address. Enter a second Gmail address or any other
email address from which you currently send and receive email. This address is used to
authenticate your account should you ever encounter problems or forget your password.
It is strongly encouraged for Android users so you can regain access to Google services
and purchases on your phone.
8. Touch Join Google+ or Not now.
9. Read and accept the Google Terms of Service, and then touch I accept.
10. Enter the characters shown, and then click Next.
11. Enter your credit card information for purchasing apps, music, movies, and books in the
Google Play Store app from your phone. You can also touch Skip.
12. After your phone connects with the Google servers, select the items you would like to
sync with your phone and then touch Next.
Sign In to Your Google Account
If you have a Google Account, you can sign in with your phone with that account. For details,
see Set Up a New Account.
Access Gmail
Access your personal Gmail Account directly on your phone.
Accounts and Messaging 71
1. Touch > > Gmail.
2. Do any of the following:
View more email messages: If the Inbox is full, swipe your finger up the screen to
view more messages and conversations.
Read a new email message: Touch the unread message or the conversation with an
unread message (unread items display in bold).
Select messages and conversations: Touch the box before the email or conversation.
View the Inbox of your other Gmail account:
•Touch your current Gmail account at the top of the screen, and then touch the
account you want to view.
Refresh the Inbox: Touch .
Send a Gmail Message
Use your phone to send Gmail messages.
1. Touch > > Gmail.
2. In the Inbox, touch .
Accounts and Messaging 72
3. Enter the message recipient’s email address in the To field. If you are sending the email
message to several recipients, separate the email addresses with a comma. As you
enter email addresses, any matching addresses from your contacts list are displayed.
Touch a match to enter that address directly.
4. If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other
recipients, touch > Add Cc/Bcc and then enter the recipients.
5. Enter the email subject, and then compose your email.
Note: If you want to attach a picture, touch and then touch Attach file. Locate and then
touch the picture you want to attach.
6. After composing your message, touch .
Note: While composing the message, touch > Save draft or touch to save it as a draft.
To view your draft email messages, in the Inbox, touch and then touch Drafts.
Note: To view your sent messages, in the Inbox, touch and then touch Sent.
Read and Reply to Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
1. Touch > > Gmail.
2. Touch a message to display it.
Tip: You can also access new messages through the Notifications bar. When a new Gmail
message arrives, you’ll see the icon in the Notifications bar. Touch and hold the bar
and slide it down to display notifications. Touch a message to display it.
3. To reply to or forward a message, touch (Reply), > Reply all, or > Forward.
For Reply or Reply to all, enter an additional message.
For Forward, enter or select recipients and then enter an additional message.
4. After composing your message, touch .
Email
Use the Email application to send and receive email from your webmail or other accounts, using
POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Add an Email Account (POP3 or IMAP)
Add an Exchange ActiveSync Account
Accounts and Messaging 73
Create Another Email Account
Compose and Send Email
View and Reply to Email
Manage Your Email Inbox
Exchange ActiveSync Email Features
Email Account Settings
Delete an Email Account
Add the Mail Widget
Add an Email Account (POP3 or IMAP)
You can add several types of personal email accounts, such as POP3 and IMAP accounts, on
your phone.
1. Touch > > Email.
2. Do one of the following:
If this is your first time to add an email account in Email, type your email address and
password, and then touch Next to let your device check the incoming and outgoing
server settings.
If you have already added an email account in Email, in your email Inbox, touch >
Account settings > ADD ACCOUNT. Type your email address and password, and
then touch Next to let your device check the incoming and outgoing server settings.
Important:If the account type you want to set up is not in the phone database, you will be
asked to enter more details. You should get all pertinent information for the email
account, such as incoming and outgoing server settings, before you proceed.
3. Set the email checking frequency, download options, account name and the name
displayed on outgoing messages. Touch Next until the Inbox is displayed.
Add an Exchange ActiveSync Account
If you synchronize your phone with your Exchange ActiveSync account, you can read, manage,
and send email in the same easy way as with a POP3/IMAP account. However, you can also
access some powerful Exchange features.
1. Touch > > Email.
Accounts and Messaging 74
2. If another email account is already set up, touch > Account settings > ADD ACCOUNT.
3. Enter your Email address and Password information and then touch Manual setup. Contact your Exchange Server administrator for required sign-in information.
4. Touch Exchange.
5. Enter a Domain\Username, Password, and Server information.
6. Read the onscreen activation disclaimer and, if prompted, touch Next.
Note: If the server requires remote control over some of your phone’s security features, touch
OK to allow it.
7. Configure your Inbox checking frequency, Days to sync (days to synchronize
between your phone and server), and activate any other email settings, and then touch
Next.
Note: If a screen displays showing the security operations that the server may do remotely to
your phone, touch Activate to allow these operations from the server through the Email
application as a device administrator.
8. Identify your new account with a unique name and then touch Next.
Create Additional Email Accounts
While you are viewing one email account, you can access the tool to create another email
account.
1. Touch > > Email.
2. Touch > Account settings > ADD ACCOUNT.
3. Enter the Email address and Password for the email account and then touch Next.
4. Set the email checking frequency, download options, account name and the name
displayed on outgoing messages. Touch Next until the Inbox is displayed.
Compose and Send Email
Compose and send email using any account you have set up on your phone. Increase your
productivity by attaching files such as pictures, videos, or documents to your email messages.
1. Touch > > Email.
2. On the email account Inbox, touch .
Tip: Touch your email account to switch to a different email account.
Accounts and Messaging 75
3. Fill in one or more recipients. You can:
Enter email addresses directly in the To field. If you’re sending the email to several
recipients, separate the email addresses with a comma. As you enter email
addresses, any matching addresses from your contacts list are displayed. Touch a
match to enter the address directly.
Touch the Contacts icon , and then select the email addresses of the contacts to
whom you want to send the email. You can also select contact groups as recipients,
or add contacts from the company directory if you have set up an Exchange
ActiveSync account on your phone. When you have selected all the message
recipients, touch Select.
Tip: If you want to send a CC or a BCC of the email to other recipients, touch > Add
Cc/Bcc, and then enter or select recipients.
4. Enter the subject, and then compose your message.
5. To add an attachment, touch > Attach file, and choose from the following options:
Camera / Camcorder: Open the camera screen to take a photo or record a video,
and attach it.
Choose music track / Select music track: Attach a music file or voice recording
from your storage card.
File Manager: Attach a file via File Manager.
Gallery: Open Gallery to attach an existing photo or video from your storage.
Sound Recorder: Open Sound Recorder to make a voice recording and attach it.
6. Touch to send the message immediately, or touch > Save draft if you want to
send it later.
Note: To open a draft email, in the email account Inbox, touch > Drafts.
View and Reply to Email
Reading and replying to email on your phone is as simple as on your computer.
1. Touch > > Email.
2. On the email account Inbox, touch the message you want to view.
If only email headers are downloaded, touch Download message.
Accounts and Messaging 76
Tip: You can also access new messages through the Notifications bar. When a new email
message arrives, you’ll see the icon in the Notifications bar. Touch and hold the bar
and slide it down to display notifications. Touch a message to display it.
Tip: Touch your current email account at the top to switch to a different email account.
3. Touch > Reply or > Reply all to reply to the message.
Manage Your Email Inbox
Your email inbox provides management options for viewing, filtering, sorting, and deleting your
email messages.
View Your Email Inbox
1. Touch > > Email.
2. Touch > Display sort & filter to filter the inbox or sort it in different order.
3. Touch Date (↓) to sort email messages by date received, subject, sender, or size.
- or –
Touch All to filter the Inbox.
All: Displays all received email messages.
High priority: Displays email messages with high importance.
With attachments: Displays all received messages that have attachments.
Unread: Displays only unread messages.
Refresh an Email Account
Whatever your automatic synchronization settings are, you can also synchronize your sent and
received email messages manually at any time.
► While in the account you want to synchronize, touch .
Delete an Email Message
1. On the email account Inbox, touch the message you want to delete.
2. Touch > OK.
Delete Multiple Email Messages
1. On the email account Inbox, touch the box before the email messages.
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2. Touch > OK.
Exchange ActiveSync Email Features
Set options for your corporate Exchange ActiveSync email messages, including synchronization
options, flagging messages, out-of-office messages, meeting requests, and message priority.
Synchronize Exchange ActiveSync Email
You can set Exchange ActiveSync to automatically check for new Exchange ActiveSync email
messages. For more information, see Add an Exchange ActiveSync Account.
Star Email Messages
For an Exchange ActiveSync account, you can star important email messages to help you keep
track of them.
1. Touch > > Email.
2. On the email account Inbox, touch and hold the message you want to star. If you want to
star more messages, touch them one by one.
Tip: Touch your current email account at the top to switch to a different email account.
3. Touch to mark the messages.
Set Out of Office Status
You can set your Out of Office status and auto-reply message right from your phone.
1. Touch > > Email.
2. Touch > Account settings > the Exchange ActiveSync account > Out of office.
3. Select the Use out of office check box.
4. Select the Use time range check box and set the dates and times for the period when
you will be out of the office.
5. Enter the auto-reply message for company to view. You can also select to enter and
send auto-reply message to the members from the contact list.
6. Touch Save.
Set Email Message Priority
You can set the priority for an email message you send with your Exchange ActiveSync account.
1. While composing the message, touch > Show priority.
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2. Select the priority for the message below the subject line. If you selected High, Normal,
or Low priority, an icon appears behind the priority box.
Email Account Settings
You can edit settings for your individual email accounts, such as email address and password,
name display and signature, frequency of retrieval, and more. You can also change general
settings that apply to all email accounts.
1. Touch > > Email.
2. Touch > Account settings, and choose from these options:
General: Change settings that apply to all email accounts, such as APN proxy,
message text size, and auto-advance.
Touch each email account name below General for individual account settings, such
as account name, signature, notification, server settings.
Delete an Email Account
If you no longer want an email account on your phone, you can delete it through the mail
settings menu.
1. Touch > > Email.
2. Touch > Account settings > an email account name > Remove account.
3. Touch OK to confirm.
Add the Mail Widget
Adding an email widget to the home screen makes checking new emails faster and easier.
1. Touch > > WIDGETS.
2. Touch and hold the Email widget and drag it to an empty space on the home screen.
3. If there are more than one email account, touch the one whose inbox you want to see in
the widget.
Tip: Adjust the size of the email widget to get a comfortable view of the inbox. See “Adjust
the Widget Size” in Customize the Home Screen for details.
Text Messaging and MMS
With Text Messaging (SMS), you can send and receive instant text messages between your
wireless phone and another messaging-ready phone.
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Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video
files, picture slideshows, contact cards (vCard), or appointments (vCalendar).
See your service plan for applicable charges for messaging.
Compose Text Messages
Send a Multimedia Message (MMS)
Save and Resume a Draft Message
New Messages Notification
Managing Message Conversations
Text and MMS Options
Compose Text Messages
Quickly compose and send text messages on your phone.
1. Touch > > Messaging.
2. On the Messaging screen, touch . The New message screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the To field. If you’re sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your contacts list are displayed.
Touch a match to enter that number or address directly.
– or –
Enter the first few letters of the recipient’s name to display a matching list of names
from your stored contacts. Touch a match to enter the recipient.
– or –
Touch the icon, and then select the phone numbers of the contacts to whom you
want to send the message. You can also select contact groups as recipients. When
you have selected all the message recipients, touch .
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4. Touch the “Type message” box and then start composing your message.
Note: There is a limit on the number of characters in a message. Once you go over the 160-
character limit, a new message is created but automatically joined into one when
received.
5. When done, touch to send the text message.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message
(MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or
appointments (vCalendar).
1. Touch > > Messaging.
2. On the Messaging screen, touch . The New message screen opens.
3. Fill in one or more recipients. You can either:
Enter phone numbers directly in the To field. If you’re sending the message to
several phone numbers, separate the phone numbers with a comma. As you enter
information, any matching phone numbers from your contacts list are displayed.
Touch a match to enter that number or address directly.
– or –
Accounts and Messaging 81
Enter the first few letters of the recipient’s name to display a matching list of names
from your stored contacts. Touch a match to enter the recipient.
– or –
Touch the icon, and then select the phone numbers of the contacts to whom you
want to send the message. You can also select contact groups as recipients. When
you have selected all the message recipients, touch .
Note: You can add a subject line by touching > Add subject.
4. Touch the “Type message” box, and then start composing your message.
5. Touch to open the Attach window. Select from the following file attachments:
Pictures: Select a picture from the Gallery to attach to your MMS.
Capture picture: Open the camera and take a photo to attach to your MMS.
Videos: Select a video clip from the Gallery to attach to your MMS.
Capture video: Open the Camcorder and shoot a video clip to attach to your MMS.
Audio: Select an audio file to attach to your MMS.
Record audio: Open the Sound Recorder and record an audio file to attach to your
MMS.
Slideshow:See “Create a Slideshow” for details.
Files: Open the File Manager and select a file to attach to your MMS.
Insert contact: Select a contact entry and add it to your MMS as a vCard
attachment.
6. To make changes to your attachment, touch Replace or Remove.
7. Touch or Send to send the MMS message.
Create a Slideshow
In a multimedia message, you can add slides, each containing a photo, video, or audio.
1. In the multimedia message you’re composing, touch and then touch Slideshow.
2. On the Edit slideshow screen, touch Slide 1.
Note: You can touch Add slide to add more slides.
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3. To compose your slideshow, do any of the following:
Add a picture. Touch > Add picture or Capture picture.
Add a video. Touch > Add video or Capture video (you cannot add both a picture
and a video on the same slide).
Add an audio file or a voice recording. Touch > Add music and then touch Audio
or Record audio.
Add a new slide. Touch > Addslide.
View the next or previous slide. Touch or .
Preview your slideshow. Touch > Preview.
Set duration for a slide. Touch > Duration.
Set text layout. Touch > Layout.
4. When finished, touch Done to attach the slideshow to your message.
5. When you have finished composing the multimedia message, touch Send.
Save and Resume a Draft Message
While composing a text or multimedia message, touch to automatically save your message
as a draft.
To resume composing the message:
1. On the Messaging screen, touch > Drafts.
2. Touch the message to resume editing it.
3. When you finish editing the message, touch or Send.
New Messages Notification
Depending on your notification settings, the phone will play a ring tone, vibrate, or display the
message briefly in the status bar when you receive a new text or multimedia message. To
change the notification for new text and multimedia messages, see Text and MMS Options for
details.
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A new message icon () also appears in the notifications area of the status bar to notify you of
a new text or multimedia message.
To open the message, touch and hold the status bar, and then slide the status bar down to open
the Notifications panel. Touch the new message to open and read it. For information on reading
and replying to messages see Managing Message Conversations.
Managing Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are
grouped into conversations or message threads in the Messaging screen. Threaded text or
multimedia messages let you see exchanged messages (similar to a chat program) with a
contact on the screen.
To read a text message:
► Do one of the following:
On the Messaging screen, touch the text message or message thread to open and
read it.
If you have a new message notification, touch and hold the status bar, and then slide
the status bar down to open the Notifications panel. Touch the new message to open
and read it.
To return to the Messaging screen from a text message thread, touch .
Note: To view the details of a particular message, in the message thread, touch and hold the
message to open the options menu, and then touch View details.
Note: If a message contains a link to a Web page, touch the message and then touch the link
to open it in the Web browser.
Note: If a message contains a phone number, touch the message and then touch the phone
number to dial the number or add it to your contacts.
To view a multimedia message (MMS):
1. Touch > > Messaging.
2. On the Messaging screen, touch a multimedia message or message thread to open it.
3. Touch the attachment to open it. If the attachment is a vCard contact, it is imported to
your phone’s contacts list. For more information, see People. If the attachment is a
vCalendar file, you can choose the calendar where you want to save the event. For
information on using Calendar, see Calendar.
Accounts and Messaging 84
4. To save the attachment to the storage card, touch and hold the message with
attachment, and then touch Copy attached to SD card on the options menu. If the
attachment is a file, touch View appendix list to view the attachment.
Note: When Auto-retrieve in MMS settings is disabled, only the message header is
downloaded. To download the entire message, touch the Download button at the right
side of the message. For details, see Text and MMS Options.
Note: If you are concerned about the size of your data downloads, check the multimedia
message size before you download it.
To reply to a text or multimedia message:
1. Touch > > Messaging.
2. On the Messaging screen, touch a text or multimedia message thread to open it.
3. Touch the text box at the bottom of the screen, enter your reply message, and then
touch .
Note: To reply to a text message with a multimedia message, open the text message, touch
or > Add subject. The text message is automatically converted into a multimedia
message.
To protect a message from deletion:
You can lock a message so that it will not be deleted even if you delete the other messages in
the conversation.
1. Touch > > Messaging.
2. On the Messaging screen, touch a message thread.
3. Touch and hold the message that you want to lock.
4. Touch Lock on the options menu. A lock icon is displayed in the message.
To delete a message thread:
1. Touch > > Messaging.
2. On the Messaging screen, touch the message thread that you want to delete.
3. Touch > Delete thread.
4. When prompted to confirm, touch Delete. Any locked messages in the thread will not be
deleted unless you select the Delete locked messages check box.
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To delete several message threads:
1. Touch > > Messaging.
2. On the Messaging screen, touch and hold a message thread that you want to delete.
3. Touch other threads that you want to delete.
4. Touch > Delete. Any locked messages will not be deleted.
To delete a single message:
1. While viewing a message thread, touch and hold the message that you want to delete.
2. Touch Delete on the options menu.
3. When prompted to confirm, touch Delete.
To view contact details and communicate with a contact:
When you have received a message from someone in your stored contacts, you can touch the
contact’s photo or icon in the message thread to open a menu of options. Depending on the
stored contact information, you can view the contact details, phone or send an email message
to the contact, and more.
Text and MMS Options
The messages settings menu lets you control options for your text and MMS messages
including message limits, size settings, and notifications.
1. Touch > > Messaging.
2. On the Messaging screen, touch and then touch Settings. You can set the following:
Storage Settings
●Delete old messages: Automatically delete older messages, except for locked
messages, when the set limits are reached.
●Text message limit: Choose the maximum number of text messages to store in each
conversation thread. (This does not include locked messages.)
●Multimedia message limit: Choose the maximum number of MMS messages to store
in each conversation thread. (This does not include locked messages.)
Text (SMS) Message Settings
● SMS priority: Choose the priority level for outgoing SMS.
● SMS Reassembly: Automatically reassemble segmented long SMS.
Accounts and Messaging 86
Multimedia (MMS) Message Settings
●Auto-retrieve: Select this option to automatically retrieve all your multimedia messages
completely. When selected, the multimedia message header plus the message body and
attachments will automatically download to your phone. If you clear this check box, only
the multimedia message header will be retrieved and shown in your Messaging screen.
●Roaming auto-retrieve: Automatically retrieve all your messages completely when
roaming. This may incur significant phone charges.
Display Settings
► Touch Dialog patterns to choose the color and shape of the dialog balloons displayed
in every message thread.
Notification Settings
●Notifications: Select this option if you want to receive a notification in the status bar
when a new text or multimedia message arrives.
●Select ringtone: Select a ring tone that is specific to new text and multimedia messages.
Note that the ring tone briefly plays when selected.
●Vibrate: Select the condition in which you want the phone to vibrate when a new text or
multimedia message arrives.
Signature Settings
● Edit signature: Edit signature for outgoing messages.
● Add signature: Select this option if you want to attach the signature to all outgoing
messages.
Emergency Alerts
► Check the threat levels that you want to receive alerts for.
Social Networking Accounts
Stay in touch on the go with all your social networking accounts. Post updates on Facebook and
Twitter, review your LinkedIn contacts, see what everyone’s talking about from YouTube, and
more.
Facebook
Post updates, read what your friends are up to, upload pictures and check-ins, and more with
on-the-go Facebook access. You may need to download and install the Facebook app from the
Play Store before using it. For more information, see Find and Install an App.
Accounts and Messaging 87
Sign in to Your Facebook Account
1. Touch > > Facebook.
2. Enter your Facebook username and password and touch Log In to sign in. You can also
create a new Facebook account
Tip: Add the Social Networking widget to a home screen for quick access to Facebook and
other social networking updates. Touch > > Widgets. Touch and hold a
social networking widget (such as Facebook or Twitter), and drag it to an empty place on
a home screen.
Twitter
Follow your interests: instant updates from your friends, industry experts, favorite celebrities,
and what’s happening around the world. Get short bursts of timely information on the Twitter
app. You may need to download and install the Twitter app from the Play Store before using it.
For more information, see Find and Install an App.
Sign in to Your Twitter Account
1. Touch > > Twitter.
2. Follow the onscreen prompts to enter your Twitter username and password to sign in.
You can also create new Twitter account.
LinkedIn
Find and connect with members worldwide, read the latest industry news, keep up-to-date with
your groups, and more with on-the-go LinkedIn access. You may need to download and install
the LinkedIn app from the Play Store before using it. For more information, see Find and Install
an App.
Sign in to Your LinkedIn Account
1. Touch > > LinkedIn.
2. Follow the onscreen prompts to enter your LinkedIn username and password to sign in.
You can also sign up to join LinkedIn.
MySpace
Use the Myspace app to stay connected with your friends anytime and anywhere. You may
need to download and install the Myspace app from the Play Store before using it. For more
information, see Find and Install an App.
Accounts and Messaging 88
Sign in to Your Myspace Account
1. Touch > > Myspace.
2. Follow the onscreen prompts to enter your Myspace username and password to login.
You can also visit myspace.com to create an account.
YouTube
YouTube is a video sharing app. You can watch videos and upload your own.
Use the YouTube App
1. Touch > > YouTube.
2. If you are prompted to accept the terms of service the first time you use YouTube.
Touch Accept to continue.
3. You can touch to search for your desired videos, or touch to record your own
video to upload.
To watch a video, touch an available preview thumbnail or touch the title link.
Note: It is not necessary to sign in to the YouTube application to view content. However, if you
wish to upload videos or access additional options, you need to sign in by entering your
Google or YouTube username and password.
YouTube is a data-intensive feature. It is recommended that you upgrade to an unlimited
data plan to avoid additional data charges.
Google Talk
Google Talk is Google’s Instant Messaging program, which enables you to communicate with
other people who also use Google Talk.
To add a new friend:
1. Touch > > Talk.
2. Enter your Google Account name and password to sign in.
3. In the Friends list, touch .
4. Enter the Google email address of the friend you want to add.
5. Touch DONE.
To start a chat:
Accounts and Messaging 89
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