ZTE E821S Users Manual
Confidential and Proprietary Information of ZTE CORPORATION 1
E821S
User Manual
ZTE CORPORATION
NO. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: (86) 755 26779999
Website: http://www.zte.com.cn
E-mail: mobile@zte.com.cn
E821SE821S User Manual
2 Confidential and Proprietary Information of ZTE CORPORATION
LEGAL INFORMATION
Copyright © 2011 ZTE CORPORATION.
All rights reserved.
No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any
means, electronic or mechanical, including photocopying and microfilm, without the prior written
permission of ZTE Corporation.
The manual is published by ZTE Corporation. The content here may be different from your device. We
reserve the right to make modifications on print errors or update specifications without prior notice.
Version No. : R1.0
Edition Time: April 2011
Manual No. : 07958450
E821SE821S User Manual
Confidential and Proprietary Information of ZTE CORPORATION 3
Contents
Safety Information ........................................................................................................................... 5
General Care ................................................................................................................................ 5
General Guidelines ...................................................................................................................... 6
Road Safety ................................................................................................................................. 6
Hospital Safety ............................................................................................................................ 7
Emergency Service ...................................................................................................................... 7
Third Party Equipment ................................................................................................................ 7
Vehicles Equipped with an Airbag .............................................................................................. 8
Aircraft Safety ............................................................................................................................. 8
Privacy Information ..................................................................................................................... 8
Copyright Notice ......................................................................................................................... 8
Radio Frequency (RF) Energy .................................................................................................... 8
FCC Compliance ......................................................................................................................... 9
Limitation of Liability ................................................................................................................. 9
Your Phone .................................................................................................................................... 10
Instruction .................................................................................................................................. 10
Overview ................................................................................................................................... 10
Starting Up .................................................................................................................................... 11
Open the Back Cover ................................................................................................................ 11
Installing the Battery ................................................................................................................. 11
Installing the (U)SIM Card ....................................................................................................... 12
Inserting the Memory Card ....................................................................................................... 12
Charging .................................................................................................................................... 13
Security Code ............................................................................................................................ 13
Phone Password ..................................................................................................................... 13
PIN Code ............................................................................................................................... 14
PIN2 Code ............................................................................................................................. 14
PUK Code ............................................................................................................................. 14
Basic .............................................................................................................................................. 15
Power On/Off ............................................................................................................................ 15
Standby Mode ........................................................................................................................... 15
Indicator Icons ........................................................................................................................... 15
Main Menu ................................................................................................................................ 16
Keypad Lock ............................................................................................................................. 17
Multitasking .............................................................................................................................. 18
Making Calls ............................................................................................................................. 18
Options for Voice Call .......................................................................................................... 18
Calls History .............................................................................................................................. 18
Text Input ...................................................................................................................................... 19
Contacts ......................................................................................................................................... 20
Adding a Contact ....................................................................................................................... 20
Searching Contact ..................................................................................................................... 20
Setting Speed Dial ..................................................................................................................... 20
Making a Speed Dial ............................................................................................................. 20
Other Options ............................................................................................................................ 20
Message ......................................................................................................................................... 22
Sending SMS ............................................................................................................................. 22
Sending MMS ........................................................................................................................... 22
Sending Email ........................................................................................................................... 22
Message Settings ....................................................................................................................... 22
E821SE821S User Manual
4 Confidential and Proprietary Information of ZTE CORPORATION
E-mail Settings .......................................................................................................................... 23
Browser ......................................................................................................................................... 24
Browser Settings ....................................................................................................................... 24
Downloading via Browser ......................................................................................................... 24
Bluetooth ....................................................................................................................................... 25
Connecting the Bluetooth Device ............................................................................................. 25
Sending Files via Bluetooth ...................................................................................................... 25
Receiving Files via Bluetooth ................................................................................................... 25
Modem Function ........................................................................................................................... 26
Modem Settings ......................................................................................................................... 26
Use the Handset as Modem ....................................................................................................... 26
Multimedia .................................................................................................................................... 27
Camera ...................................................................................................................................... 27
Video Camera ............................................................................................................................ 27
FM Radio ................................................................................................................................... 27
Picture ........................................................................................................................................ 27
Music Player .............................................................................................................................. 27
Video Player .............................................................................................................................. 27
Voice Recorder .......................................................................................................................... 28
Other Facilities .............................................................................................................................. 29
Alarm ......................................................................................................................................... 29
Calendar .................................................................................................................................... 29
Stop Watch and Countdown ...................................................................................................... 29
World Clock .............................................................................................................................. 29
Calculator .................................................................................................................................. 29
Converter ................................................................................................................................... 29
Notepad ..................................................................................................................................... 29
Gallery ........................................................................................................................................... 30
Accessing the Memory Card ..................................................................................................... 30
Settings .......................................................................................................................................... 31
Display ...................................................................................................................................... 31
Handset ...................................................................................................................................... 31
Profiles ...................................................................................................................................... 31
Call ............................................................................................................................................ 31
Connection and Network ........................................................................................................... 32
Security ...................................................................................................................................... 32
PC Suite ......................................................................................................................................... 33
Installing the PC Suite ............................................................................................................... 33
Unstalling the PC Suite ............................................................................................................. 33
Running the PC Suite ................................................................................................................ 33
Troubleshooting and FAQs ........................................................................................................... 34
Technical Parameters .................................................................................................................... 36
E821SE821S User Manual
Confidential and Proprietary Information of ZTE CORPORATION 5
C h a p t e r 1
Safety Information
General Care
Your handset contains delicate electronic circuitry, magnets and battery systems. You should treat it with
care and give particular attention to the following points:
• Do not allow the handset, battery or accessories to come into contact with liquids or moisture at any time.
Do not immerse the handset in any liquid.
• Do not place the handset alongside computer disks, credit cards, travel cards and other magnetic media.
The information contained on disks or cards may be affected by the handset.
• Do not place anything in the folded handset.
• Do not paint the handset.
• Do not leave the handset or the battery in places where the temperature could exceed 60 °C, e.g. on a car
dashboard or a windowsill, behind glass in direct sunlight, etc.
• Do not remove the handset’s battery while the handset is switched on.
• Take care not to allow metal objects, such as coins or key rings to contact or short-circuit the battery
terminals.
• Do not dispose of battery packs in a fire. The handset’s Li-ION batteries may be safely disposed of at a
Li-ION recycling point.
• Do not put the handset’s battery in your mouth, as battery electrolytes may be toxic if swallowed.
• Do not attempt to dismantle the handset or any of its accessories.
• There is a risk of explosion if the battery is replaced with an incorrect battery type. Dispose of the used
battery in accordance with the manufacturer’s instructions.
• Do not put a battery into a microwave oven, dryer, or high-pressure container.
• Do not contact battery directly to an electric outlet or cigarette lighter charger. Use only approved
charger units.
• Do not pierce battery with a sharp object such as a needle.
• When the battery is thrown away, be sure it is non-conducting by applying vinyl tape to the (+) and (-)
terminals.
• Do not disassemble or modify the battery.
• Do not drop, throw, or subject the handset to rough treatment.
• Stop using the battery if abnormal heat, odor, discoloration, deformation, or abnormal condition is
detected during use, charge, or storage.
• In the unlikely event of a battery leak, keep the battery discharge away from your eyes or skin. If the
leakage does come into contact with the eyes or skin, please flush thoroughly in clean water and consult
with a doctor.
• Do not use a damaged or deformed battery.
• Do not solder a battery directly.
• Remove the battery whose life cycle has expired from equipment immediately.
• The earpiece may become warm during normal use. Also, the handset itself may become warm while the
battery is being charged.
E821SE821S User Manual
6 Confidential and Proprietary Information of ZTE CORPORATION
• When a handset is in vibration mode, the vibration can sometimes cause the handset to move.
• Be careful not to place the handset near heat sources (such as a heater) or too close to the edge of the
table.
• Use a damp or anti-static cloth to clean the handset. Do not use an ordinary dry cloth or electrostatic
cloth. Do not use chemical or abrasive cleaners as these could damage the casing.
• Third party equipment: The use of third party equipment, cables or accessories, not made or authorized
by manufacturer, may invalidate the warranty of your handset and also adversely affect the phone’s
safety/operation.
• Remember to make backup copies of all important data on your handset.
• Remember to recycle: the cardboard packing supplied with this handset is ideal for recycling.
Caution:
Caution explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the
instructions.
General Guidelines
• In some countries national law unapproved private copying of copyrighted material. Please check the
national legislation of the applicable country concerning the use of such material.
• Many jurisdictions have laws and regulations about taking pictures in public or private areas and
regarding the processing and further use of such pictures. The manufacturer encourages its customers to
obey all laws and to respect the personal rights of others.
• Please check roaming agreement availability with your service provider.
• The use of mobile phones is not allowed in some radiation sensitive areas, such as hospitals, research
centers and airplanes. The user is responsible to power-off the device. If there is any uncertainty, you
should remove the battery from the handset.
• Observe any signs that indicate powering off your handsets, such as those near gas stations, or explosives
and power off the handset/device immediately.
• If you have a heart condition, be careful with the settings of call vibration or tone volume.
• Do not allow children to play with the handset, charger or batteries.
• Do not use the handset where blasting is in progress.
• Do not try to make a call or conversation while the temperature of charging battery is above 50°C.
• Take care not to put your handset in the back pocket of your trousers or skirt and then sit on it. Also, do
not put your phone at the bottom of bag where it may subject to excessive weight or pressure. Doing so
may damage the LCD and camera lens and cause them malfunction.
• The operation of some medical electronic devices, such as hearing aids and pacemakers, may be affected
if a handset is used next to them. Observe any caution signs and the manufacturer’s recommendations.
• Do not leave the handset discharged or without a battery for a long time, otherwise some data may be
erased.
• Your phone contains metal, which may cause you an itch, a rash or eczema depending on your physical
condition.
• Turn off your phone during a thunderstorm – unless you are in premises protected by a lighting
conductor.
Road Safety
• You must exercise proper control of your vehicle at all times. Give your full attention to driving.
E821SE821S User Manual
Confidential and Proprietary Information of ZTE CORPORATION 7
• Observe all of the recommendations contained in your local traffic safety documentation.
• Pull off the road and park before making or answering a call, if driving conditions require so.
• Check if local laws and/or regulations restrict the use of handsets while driving.
• You MUST NOT stop on the hard shoulder of a motorway to answer or make a call, except in an
emergency.
• Switch off your handset at a refueling point, such as a gas station, even if you are not refueling your own
car.
• Do not store or carry flammable or explosive materials in the same compartment as the handset.
• Electronic vehicle systems, such as anti-lock brakes, speed control and fuel injection systems are not
normally affected by radio transmissions. The manufacturer of such equipment can advise if it is
adequately shielded from radio transmissions. If you suspect vehicle problems caused by radio
transmissions, consult your dealer and do not switch on the handset until it has been checked by
qualified approved installers.
Hospital Safety
• Switch off your phone and remove the battery in areas where the use of handsets is prohibited.
• Follow the instructions given by the respective medical facility regarding the use of handsets on their
premises.
Emergency Service
Notes:
Emergency service numbers vary by country. It helps you get emergency service from the operator.
To make an emergency call in any country:
1. Ensure that your handset is on and in service.
2. Press the End Key as many times as needed to clear the display and ready the device for calls.
3. Enter the local emergency number for your current location, for example, 911.
4. Press the Send Key to dial the number. Follow the instructions you receive and do not end the call until
told to do so.
When the (U)SIM card is not inserted or when the dial lock function is on, press the Left Soft Key [SOS]
and then enter the official emergency number for your present location. Press OK Key [Call] to dial the
number.
Notes:
Tell the operator which service you require: Police, Ambulance, Fire Brigade, Coastguard or Mountain
Rescue Service. Tell them where you are and remain stationary to maintain contact if possible.
Due to the nature of the cellular system, the connection of emergency calls cannot be guaranteed. You
should never rely solely on any wireless device for essential communications like medical emergencies.
Third Party Equipment
The use of third party equipment, cables or accessories, not made or authorized by the manufacturer, may
invalidate the warranty of your handset and also adversely affect the handset’s operation. For example,
use only the manufacturer mains cable supplied with the AC charger.
E821SE821S User Manual
8 Confidential and Proprietary Information of ZTE CORPORATION
Vehicles Equipped with an Airbag
An airbag inflates with great force. Do not place objects, including either installed or portable wireless
equipment, in the area over the airbag or in the airbag deployment area. If in-vehicle wireless equipment
is improperly installed and the airbag inflates, serious injury could result.
Aircraft Safety
• Power off your phone before the airplane takes off. In order to protect airplane’s communication system
from interference, it is prohibited to use mobile phone in flight. If you want to use mobile phone before
the airplane takes off, you should get aircrew’s permission according to safety regulations.
• If the mobile phone has the function of automatic timing power-on, please check your alarm setting to
ensure that your phone will not be automatically powered on during the flight.
Privacy Information
Camera usage and photo/audio/video recordings carried out with the phone can offend the confidentiality
of the subjects. The user therefore is held to respect legislation in matters of confidentiality and remains
the only responsible subject in the case of eventual violations of the enforced norm.
Copyright Notice
The video/audio recordings you make/download are protected by copyright laws. They are for personal
use only and must not otherwise be used without the permission of the copyright owner.
Radio Frequency (RF) Energy
This model phone meets the government’s requirements for exposure to radio waves.
This phone is designed and manufactured not to exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal Communications Commission of the U.S. Government:
The exposure standard for wireless mobile phones employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are
conducted using standard operating positions accepted by the FCC with the phone transmitting at its
highest certified power level in all tested frequency bands. Although the SAR is determined at the
highest certified power level, the actual SAR level of the phone while operating can be well below the
maximum value. This is because the phone is designed to operate at multiple power levels so as to use
only the power required to reach the network. In general, the closer you are to a wireless base station
antenna, the lower the power output.
The highest SAR value for this model phone as reported to the FCC when tested for use at the ear is
W/kg and when worn on the body, as described in this user guide, is W/kg (Body-worn
measurements differ among phone models, depending upon available enhancements and FCC
requirements.)
While there may be differences between the SAR levels of individual E821 phones and at various
positions, they all meet the government requirement.
The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model
phone is on file with the FCC and can be found under the Display Grant section of
http://www.fcc.gov/oet/ea/fccid after searching on
FCC ID:
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines for
use with an accessory that contains no metal and that positions the handset a minimum of 1.5 cm from
the body. Use of other enhancements may not ensure compliance with FCC RF exposure guidelines. If
you do not use a body-worn accessory and are not holding the phone at the ear, position the handset a
minimum of 1.5 cm from your body when the phone is switched on.
E821SE821S User Manual
Confidential and Proprietary Information of ZTE CORPORATION 9
FCC Compliance
• This device complies with part 15 of the FCC rules. Operation is subject to the condition that this device
does not cause harmful interference.
• This device has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
• The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
Limitation of Liability
ZTE shall not be liable for any loss of profits or indirect, special, incidental or consequential damages
resulting from or arising out of or in connection with using this product, whether or not ZTE had been
advised, knew or should have known the possibility of such damages.
Confidential and Proprietary Information of ZTE CORPORATION 10
C h a p t e r 2
Your Phone
Instruction
Your phone supports WCDMA, GSM networks and GPRS.
Overview
Earpiece
Send Key
Make or answer phone
calls.
Open the call history in
standby mode.
End/Power Key
End phone calls.
Hold to power on/off
the phone.
Earphone Jack
Screen
Volume Keys
Camera Key
Back Camera
Back Cover
Speaker
Navigation Keys
and OK Key
Left Soft Key
Execute operations
shown at the bottom
left of the screen.
Clear Key
Delete characters
when entering text.
USB/Charger
Jack
Right Soft Key
Execute the operation
shown at the bottom
right of the screen.
Switch Key
Press to return to the
main menu. Hold to
choose and switch tasks.
Confidential and Proprietary Information of ZTE CORPORATION 11
C h a p t e r 3
Starting Up
Open the Back Cover
Slide down the back cover.
Installing the Battery
Notes:
• If you are not going to use the battery for a long time, remove it from the phone and store it in a cool dry
place.
1. Carefully insert the battery with the contacts located against the metal springs.
2. Push down the battery until it clicks into place.
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