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ZTE Blade™ X2 Max
User Guide
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Some of the contents in this manual may differ from
your phone depending on the software of the phone.
Actual color may vary.
Your phone is designed to make it easy for you to
access a wide variety of content. For your protection,
we want you to be aware that some applications that
you enable may involve the location of your phone
being shared. For applications available through
Cricket, we offer privacy controls that let you decide
how an application may use the location of your phone
and other phones on your account. However, the
Cricket privacy tools do not apply to applications
available outside of Cricket. Please review the terms
and conditions and the associated privacy policy for
each location-based service to learn how location
information will be used and protected. In addition,
your Cricket phone may be used to access the
Internet and to download and/or purchase goods,
applications, and services from Cricket or elsewhere
from third parties. Cricket provides tools for you to
control access to the Internet and certain Internet
content. These controls may not be available for
certain devices which bypass Cricket controls.
© 2018 Cricket Wireless LLC. All rights reserved.
Cricket and the Cricket logo are registered trademarks
under license to Cricket Wireless LLC.
Android is a trademark of Google LLC; Oreo is a
trademark of Mondelez International, Inc. group.The
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microSDXC™ logo is a trademark of SD-3C, LLC.
Manufactured under license from Dolby
Laboratories. Dolby, Dolby Audio, and the
double-D symbol are trademarks of Dolby
Laboratories.
Qualcomm and Snapdragon are trademarks of
Qualcomm Incorporated, registered in the United
States and other countries. Used with permission.
Other marks are the property of their respective
owners.
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Contents
Getting started ....................................................... 12
Installing the nano-SIM card/microSDXC™ card .............. 12
Charging the battery ........................................................ 14
Extending the battery life ................................................. 16
Powering your phone on/off ............................................. 17
Setting up your phone for the first time ............................. 17
Locking/Unlocking the screen and keys ........................... 18
Using the touch screen .................................................... 19
Getting to know your phone ............................................. 21
Key functions ................................................................... 23
Getting to know the home screen ..................................... 24
Extending thehome screen .............................................. 25
Personalizing.......................................................... 27
Changing the system language ........................................ 27
Setting the date and time ................................................. 27
Changing the ringtone and notification sound ................... 28
Turning system sounds on/off .......................................... 29
Adjusting volumes............................................................ 29
Switching to silent or vibration mode ................................ 30
Using Do Not Disturb mode ............................................. 30
Applying new wallpapers ................................................. 33
Changing the screen brightness ....................................... 33
Setting the theme ............................................................ 34
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Setting the home screen transition effect .......................... 34
Protecting your phone with screen locks ........................... 34
Using your fingerprint ....................................................... 36
Protecting your phone with screen pinning ....................... 38
Knowing the basics ............................................... 40
Monitoring the phone status ............................................. 40
Managing notifications...................................................... 41
Managing shortcuts and widgets ...................................... 45
Organizing with folders ..................................................... 48
Rearranging the primary shortcuts .................................... 48
Entering text ..................................................................... 49
Gboard (Google keyboard) ............................................... 50
Google voice typing .......................................................... 53
Editing text ....................................................................... 53
Opening and switching apps ............................................ 55
Using two apps in split-screen mode ................................ 56
Uninstalling or disabling an app ........................................ 57
Connecting to networks and devices .................. 59
Connecting to mobile networks ......................................... 59
Connecting to Wi-Fi .......................................................... 62
Using Wi-Fi Direct ............................................................ 66
Connecting to Bluetoothdevices ....................................... 67
Connecting to your computer via USB .............................. 71
Using the microSDXC card as portable or internalstorage 72
Using USB On-The-Go (OTG) .......................................... 76
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Sharing your mobile data connection ............................... 77
Connecting to virtual private networks .............................. 80
Phone calls ............................................................. 83
Placing and ending calls .................................................. 83
Answering or rejecting calls ............................................. 84
Working with the call history ............................................. 86
Calling your contacts ....................................................... 88
Checking voicemail .......................................................... 89
Using options during a call ............................................... 89
Managing multi-party calls ............................................... 90
Adjusting your call settings ............................................... 92
Contacts ............................................................... 100
Checking contact details ................................................ 100
Adding a new contact .................................................... 100
Setting up your own profile ............................................. 101
Importing, exporting, and sharing contacts ..................... 101
Working with favorite contacts ........................................ 103
Searching for a contact .................................................. 104
Editing contacts ............................................................. 105
Accounts .............................................................. 107
Adding or removing accounts ......................................... 107
Configuring account sync ............................................... 108
Email ..................................................................... 110
Setting up the first email account ................................... 110
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Checking your email ....................................................... 111
Writing and sending an email ......................................... 111
Responding to an email .................................................. 112
Adding and editing email accounts ................................. 114
Changing general email settings .................................... 115
Messaging ............................................................ 116
Opening the messaging screen ...................................... 116
Sending a text message ................................................. 116
Adding an attachment .................................................... 118
Replying to a message ................................................... 120
Forwarding a message ................................................... 120
Deleting messages or threads ........................................ 121
Changing message settings ........................................... 121
Calendar ............................................................... 122
Viewing your calendars and events ................................ 122
Creating an event ........................................................... 123
Editing, deleting or sharing an event ............................... 124
Changing calendar settings ............................................ 125
Searching an event ........................................................ 125
Browser ................................................................ 126
Opening the browser ...................................................... 126
Setting the home page ................................................... 126
Using multiple browser windows ..................................... 127
Downloading files ........................................................... 128
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Changing browser settings ............................................. 128
Camera .................................................................. 129
Capturing a photo .......................................................... 129
Using PORTRAIT mode ................................................. 132
Using BOKEHmode ....................................................... 132
Using other camera modes ............................................ 133
Recording a video .......................................................... 134
Customizing camera and video settings ......................... 135
Gallery ................................................................... 138
Opening the Gallery app ................................................ 138
Working with albums ...................................................... 138
Working with pictures ..................................................... 139
Retouching your pictures ............................................... 141
Making a GIF or a collage .............................................. 143
Playing videos ............................................................... 144
Music ..................................................................... 145
Viewing your music library ............................................. 145
Setting a song as the default ringtone ............................ 146
Playing music ................................................................ 146
Managing playlists ......................................................... 149
Video ..................................................................... 150
Opening the video library ............................................... 150
Playing and controlling videos ........................................ 150
Managing video files ...................................................... 153
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NextRadio ............................................................. 154
Scanning and saving channels ....................................... 154
Listening to Next Radio .................................................. 154
Editing a saved channel ................................................. 155
Turning off Next Radio.................................................... 156
Setting your radio region ................................................ 156
Voice Recorder ..................................................... 157
Recording a voice memo ................................................ 157
Playing a voice memo .................................................... 157
Playing and managing memos ....................................... 157
More apps ............................................................. 159
Calculator ...................................................................... 159
Clock ............................................................................. 159
Dolby Audio.................................................................... 160
Downloads ..................................................................... 161
File Manager .................................................................. 161
Google Apps .................................................................. 163
Sharecare ...................................................................... 164
Z-Assistant ..................................................................... 165
Z-Backup ....................................................................... 166
Settings ................................................................ 167
Network& Internet .......................................................... 167
Connected devices......................................................... 170
Apps & notifications ........................................................ 171
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Battery ........................................................................... 174
Featured ........................................................................ 174
Display .......................................................................... 176
Sound ............................................................................ 177
Storage.......................................................................... 178
Security & Location ........................................................ 178
Accounts ....................................................................... 182
Accessibility ................................................................... 183
Google .......................................................................... 183
System .......................................................................... 184
Upgrading the phone software ........................... 187
Troubleshooting ................................................... 188
Health and safety information............................. 195
General safety ............................................................... 195
Radio frequency (RF) energy ......................................... 197
FCC regulations ............................................................. 199
Hearing aid compatibility (HAC) regulations for mobile
phones .......................................................................... 200
CTIA requirements ......................................................... 203
Distractions.................................................................... 205
Product handling ............................................................ 205
Electrical safety ............................................................. 210
Radio frequency interference ......................................... 211
Explosive environments ................................................. 213
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Warranty ............................................................... 215
Consumer limited warranty ............................................. 216
How to get warranty service ........................................... 221
Other warranty programs ............................................... 221
Specifications ...................................................... 222
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Getting started
Installing the nano-SIM
card/microSDXC™ card
The nano-SIM card and the microSDXC card (sold
separately) can be installed or removed while the
phone is turned on. You need to unmount the
microSDXC card before removing it. (See Connecting
to networks and devices – Using the microSDXC card
as portable or internalstorage.)
Note: Your phone will come with the nano-SIM card
already installed.
Warning! To avoid damage to the phone, do not use
any other kind of SIM card or any nonstandard
nano-SIM card cut from a SIM card. You can get a
standard nano-SIM card from your service provider.
1.
Insert the tray eject tool into the hole on the
nano-SIM/microSDXC card tray, and pull the tray
out.
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2.
Place the nano-SIM card and microSDXC card on
the tray with the gold-colored contacts facing down.
3.
Carefully slide the tray back into place.
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Charging the battery
Your phone’s battery should have enough power for
the phone to turn on, find a signal, and make a few
calls. You should fully charge the battery as soon as
possible.
If the battery is low, there will be a pop-up message on
the screen. As you charge your phone, the screen will
tell you the exact battery level each time you wake up
your phone.
Warnings!
Use only ZTE-approved chargers and USB
Type-C™ cables. The use of unapproved
accessories could damage your phone or cause
the battery to explode.
Do not remove the back cover. The battery is not
removable. Removal may cause fire or explosion.
Do not change the built-in rechargeable battery in
your phone by yourself. The battery can only be
changed by ZTE or a ZTE authorized service
provider.
Note:Use the USB Type-C charger that comes in-box
with your phone to charge the battery. It’s specially
built to support Qualcomm® Quick Charge™ 2.0.
1.
Connect the adapter to the charging/USB Type-C
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port.
2.
Connect the charger to a standard AC wall outlet. If
the phone is on, you’ll see a charging icon, such as
or , appear in the Status Bar.
3.
Disconnect the charger when the battery is fully
charged.
Note: If the battery is extremely low, you may be
unable to power on the phone even when it is being
charged. In this case, try again after charging the
phone for at least 20 minutes. Contact customer
service if you still cannot power on the phone after
prolonged charging.
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This device contains a nonremovable battery.
Attempting to remove will void your warranty and
could cause serious injury. Do not damage, alter,
or try to remove the battery.
Extending the battery life
Active applications, screen brightness levels,
Bluetooth and Wi-Fi usage, and GPS functionality can
drain your battery. You can follow these helpful tips to
conserve your battery power.
Use the Battery saver feature. (See Settings –
Battery.)
Reduce the screen backlight time.
Lower the screen brightness.
Turn auto-sync, Wi-Fi, and Bluetooth off when not
in use.
Disable the GPS function when not in use. Most
applications using this function will periodically
query the GPS satellites for your current location;
each query drains your battery.
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Powering your phone on/off
Press and hold the Power key to power on your
phone.
To turn it off, press and hold the Power keyto open
the options menu. TapPower off.
Note: If the phone freezes or takes too long to
respond, press and hold the Power key for about 10
seconds to restart the phone.
Setting up your phone for the
first time
When you first power on your phone after you
purchase it or reset it to factory settings (see Settings
– System – Reset), you may need to set it up before
using it.
1.
Tap the language field to select the language you
want, and tap LET’S GO.
2.
Follow the prompts to set up your Wi-Fi connection,
Google services, name, device protection, and
other options.
Note: Users with low vision can tap Vision Settings
on the initial setup screen to customize accessibility
features.
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Locking/Unlocking the screen
and keys
Your phone allows you to quickly lock the screen and
keys (put the phone into Sleep mode) when not in use
and also to turn the screen back on and unlock it when
you need it.
To lock the screen and keys:
To quickly turn the screen off and lock the keys, press
the Power key.
Note: To save battery power, the phone automatically
turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive
messages and calls while the phone screen is off.
To unlock the screen and keys:
1.
Press the Power key to turn the screen on.
2.
Swipe up from the bottom of the screen to unlock
the phone, or
Press and hold and slide toward the center of
the screen to make a call.
Press and hold and slide toward the center of
the screen to open the front-facing camera.
Double-tap a notification to open the related app.
Note: If you have set a fingerprint, pattern, PIN, or
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password for your phone (see Personalizing –
Protecting your phone with screen locks andUsing
your fingerprint), you’ll need to press your finger
against the Fingerprint sensor, draw the pattern, or
enter the PIN/password to unlock your screen.
Using the touch screen
Your phone’s touch screen lets you control actions
through a variety of touch gestures.
Tap – When you want to type using the on-screen
keyboard, select on-screen items (such as
application and settings icons), or press on-screen
buttons, simply tap them with your finger.
Press and hold – To open the available options for
an item (for example, a message or a link in a web
page), press and hold the item. To quickly access
shortcut menus for certain apps, press and hold the
app icon and select from the options.
Swipe or slide – To swipe or slide means to
quickly drag your finger vertically or horizontally
across the screen.
Drag – To drag, press and hold your finger with
some pressure before you start to move your finger.
While dragging, do not release your finger until you
have reached the target position.
Pinch – In some apps (such as Maps, Chrome™,
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and Gallery), you can zoom in and out by placing
two fingers on the screen at once and pinching
them together (to zoom out) or spreading them
apart (to zoom in).
Rotate the screen – For most screens, you can
automatically change the screen orientation from
portrait to landscape by turning the phone
sideways.
Notes:
The auto-rotate feature needs to be enabled for
the screen orientation to automatically change.
From the home screen, tap the Arrow >
Settings> Display >Advanced > Device
rotation> Rotate the contents of the screen.
You can also access the screen rotation control
by sliding down the Status Bar twice and tapping
Auto-rotate or Portrait.
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Getting to know your phone
FPO
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*You can switch the positions of the Back key and
Recent apps key. From the home screen, tap the
Arrow > Settings >Featured >Navigation keys,
and select an option.
Dual-lens camera
Flash
Fingerprint sensor
FPO
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Key functions
Key
Function
Power key
Press and hold to turn Airplane mode on
or off, restart, or power off.
Press to turn the screen display on or
off.
Homekey
Press to return to the home screen from
any application or screen.
Press and hold to access Google
Assistant.
Recent
apps key
Press to see recently used applications.
Double-tap to switch to the most recent
application.
Back key Press to go to the previous screen.
Volume
keys
Press or hold to turn the volume up or
down.
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Getting to know the home
screen
The home screen is the starting point for your phone’s
applications, functions, and menus. You can
customize your home screen by adding shortcuts,
folders, widgets, and more.
Status and
notification
bar
Shortcut
Folder
Primary
shortcuts
Widgets
Arrow
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Extending thehome screen
Your home screen is extendable, providing more
space for shortcuts, widgets, and more. Simply swipe
left or right on the home screen to see the extended
panels. You can add or remove panels or adjust their
order.
Adding a new home screen panel
1.
Press and hold an empty area of the home screen.
2.
Slide the home screen thumbnails left or right and
tap .
Deleting a home screen panel
1.
Press and hold an empty area of the home screen.
2.
Swipe left or right to view the home screen
thumbnails. Tap on the top right corner of a
thumbnail.
3.
If the panel is not empty, tap OK to confirm. The
items on the panel will also be removed.
Note:There must be at least one home screen panel.
Moving a home screen panel
1. Press and hold an empty area of the home screen.
2. Swipe left or right to view the home screen
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thumbnails. Press and hold a thumbnail and drag it
left or right to the place you need.
Note:Tap at the top of a home screen thumbnail
to set it as the main home screen.
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Personalizing
Changing the system language
1. From the home screen, tap the Arrow >
Settings > System > Languages& input >
Languages. The first language in the list is the
default system language.
2. If the language you need is not shown in the list,
tapAdd a language and select the one you want.
3. Press and hold next to the language you want
to use, and drag it to the top of the list.
Note: To remove languages from the list, tap >
Remove, select the languages you want to delete,
and then tap >OK.
Setting the date and time
1. From the home screen, tap the Arrow >
Settings >System >Date & time.
2. Set the date, time, time zone, and time format.
To adjust the date and time automatically, tap to
enable Automatic date & time.
To adjust the date and time manually, tap to
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disable Automatic date & time and tap Set
date / Set time.
To adjust the time zone automatically, tap to
enable Automatic time zone.
To adjust the time zone manually, tap to
disableAutomatic time zone and tap Select
time zone.
To adjust the time format, tap to enable or
disableUse 24-hour format.
Changing the ringtone and
notification sound
You can customize the default ringtone for incoming
calls and the default notification sound.
1. From the home screen, tap the Arrow >
Settings > Sound> Advanced > Ringtones.
2. TapRingtones or Default notificationsound.
3. Scroll through the list, and select the ringtone you’d
like to use.
4. TapOK.
Notes:
Many applications have their own notification
sound settings.
See Contacts – Editing contacts – Setting a
ringtone for a contact for how to assign a special
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ringtone to an individual contact.
When selecting a ringtone or notification sound,
swipe to the bottom of the list and tap Add
ringtone to add an audio file saved on the phone
or microSDXC card to the list of options.
Turning system sounds on/off
1. From the home screen, tap the Arrow >
Settings > Sound >Advanced.
2. Inthe Other sounds and vibrations section, tap
the switch beside each option to turn it on or off.
Adjusting volumes
1. From the home screen, tap the Arrow >
Settings > Sound.
2. Drag the sliders below Ring volume, Notification
volume, Media volume, and Alarm volume to
adjust the volume for each type of audio.
Note: You can adjust the media volume when a media
application is in use by pressing either of the Volume
keys. If no media application is active, press either of
the Volume keys to adjust the ringtone volume (or the
earpiece volume during a call).
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Switching to silent or vibration
mode
You can set the phone to silent or vibration mode by
using one of the following methods.
Press one of the Volume keyswhen no media
application is active to show the volume
management window. Drag the ringtone volume
slider to the leftor press and hold the Volume
down keyto switch the phone to vibration mode.
Press the Volume down key again in vibration
mode to switch the phone to silent mode.
From the home screen, tap the Arrow
>Settings > Sound >Advanced>Notification
mode and select Vibrate or Mute to switch to
vibration or silent mode.
Note: Refer to Using Do Not Disturb mode below for
another method.
Using Do Not Disturb mode
You can limit interruptions with Do Not Disturb mode.
This mode silences your phone so that it doesn’t make
sounds or vibrate when you don’t want it to.
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