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User guide
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About This Guide
Thank you for choosing this ZTE mobile device. In order
to keep your device in its best condition, please read this
manual and keep it for future reference.
Copyright
Copyright © 2019 ZTE CORPORATION
All rights reserved.
No part of this publication may be quoted, reproduced,
translated or used in any form or by any means,
electronic or mechanical, including photocopying and
microfilm, without the prior written permission of ZTE
Corporation.
Notice
ZTE Corporation reserves the right to make modifications
on print errors or update specifications in this manual
without prior notice. This manual has been designed
with the utmost care to ensure the accuracy of its
content. However, all statements, information and
recommendations contained therein do not constitute a
warranty of any kind, either expressed or implied. We
offer self-service for our smart terminal device users.
Please visit the ZTE official website (at www.zteusa.com)
for more information on self-service and supported
product models. Information on the website takes
precedence.
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Disclaimer
ZTE Corporation expressly disclaims any liability for faults
and damages caused by unauthorized modifications of
the software.
Images and screenshots used in this manual may differ
from the actual product. Content in this manual may
differ from the actual product or software.
Trademarks
ZTE, Blade, and the ZTE logos are trademarks of ZTE
Corporation.
Android is a trademark of Google LLC.
The Bluetooth® word mark and logos are registered
trademarks owned by the Bluetooth SIG, Inc. and any use
of such marks by ZTE Corporation is under license.
microSDXC Logo is a trademark of SD-3C, LLC.
Other trademarks and trade names are the property of
their respective owners.
Version No.: R1.0
Edition Time: August 30, 2019
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Contents
Getting Started ............................................... 9
Getting to Know Your Phone ............................................ 9
Key Functions ....................................................................... 11
Installing the nano-SIM Card (Included) and a
microSDXC Card (Not Included) ..................................... 12
Installing the Battery ......................................................... 15
Charging the Battery ......................................................... 16
Powering Your Phone On/Off ......................................... 17
Setting Up Your Phone for the First Time ................... 17
Locking/Unlocking the Screen and Keys .................... 18
Getting to Know the Home Screen ............................... 20
Personalizing ................................................ 23
Changing the System Language ................................... 23
Setting the Date and Time ............................................... 23
Changing the Ringtone, Notification Sound, and
Alarm Sound ......................................................................... 24
Turning System Sounds On/Off ..................................... 25
Adjusting Volumes.............................................................. 25
Switching to Silent or Vibration Mode ......................... 26
Using Do Not Disturb Mode ............................................ 27
Applying New Wallpapers ................................................ 28
Setting the Theme .............................................................. 29
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Setting the Home Screen Transition Effect ................ 29
Changing the Screen Brightness ................................... 29
Protecting Your Phone With Screen Locks ................. 30
Protecting Your Phone With Screen Pinning ............. 31
Knowing the Basics ...................................... 33
Monitoring the Phone Status ......................................... 33
Managing Notifications .................................................... 34
Managing Shortcuts and Widgets ................................ 38
Organizing With Folders ................................................... 39
Rearranging the Primary Shortcuts .............................. 40
Editing Text ............................................................................ 40
Opening and Switching Apps......................................... 41
Using Two Apps in Split-Screen Mode ......................... 42
Uninstalling or Disabling an Application .................... 43
Connecting to Networks and Devices ......... 44
Connecting to Mobile Networks ................................... 44
Connecting to Wi-Fi® .......................................................... 46
Connecting to Bluetooth Devices .................................. 48
Connecting to Your Computer via USB ....................... 51
Using the microSDXC Card as Portable or Device
Storage.................................................................................... 53
Sharing Mobile Data Through Tethering .................... 59
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Phone Calls ................................................... 60
Placing and Ending Voice Calls....................................... 60
Answering or Rejecting Voice Calls .............................. 61
Using Real-Time Text (RTT) .............................................. 63
Working With the Call History ........................................ 65
Calling Your Contacts ......................................................... 67
Checking Voicemail ............................................................ 68
Using Options During a Call ............................................ 68
Managing Multi-party Calls ............................................. 70
Adjusting Your Call Settings ............................................ 72
Contacts ........................................................ 78
Checking Contact Details ................................................. 78
Adding a New Contact ...................................................... 78
Importing, Exporting, and Sharing Contacts ............ 79
Working With Favorite Contacts .................................... 81
Managing Contacts With Labels .................................... 82
Searching for a Contact .................................................... 83
Editing Contacts .................................................................. 84
Web Accounts ............................................... 86
Adding or Removing Accounts ...................................... 86
Configuring Account Sync ............................................... 87
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Email .............................................................. 89
Setting Up the First Email Account ............................... 89
Checking Your Emails ........................................................ 90
Responding to an Email .................................................... 90
Writing and Sending an Email ........................................ 92
Adding and Editing Email Accounts ............................. 93
Changing General Email Settings ................................. 94
Message+ ...................................................... 95
Opening the Conversations Screen .............................. 95
Sending a Message ............................................................ 96
Replying to a Message ...................................................... 97
Forwarding a Message ...................................................... 98
Deleting Messages or Conversations ........................... 98
Web Browser ............................................... 100
Opening the Browser .......................................................100
Using Multiple Browser Tabs .........................................101
Downloading Files ............................................................102
Camera ........................................................ 103
Capturing a Photo.............................................................103
Using Manual Camera Mode ........................................105
Recording a Video .............................................................106
Customizing Camera and Video Settings .................107
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Gallery ......................................................... 110
Opening Gallery ................................................................110
Working With Albums .....................................................110
Working With Pictures .....................................................112
Retouching Your Pictures ...............................................114
Making a GIF or a Collage ..............................................115
Playing Videos ....................................................................116
Music ........................................................... 118
Viewing Your Music Library ...........................................118
Setting a Song as the Default Ringtone ....................119
Playing Music ......................................................................120
Managing Playlists ............................................................122
Video Player ................................................ 123
Opening the Video Library ............................................123
Playing and Controlling Videos ....................................123
Managing Video Files .......................................................124
Voice Recorder ............................................ 126
Recording a Voice Memo ................................................126
Playing a Voice Memo .....................................................127
Trimming a Voice Memo .................................................127
More Apps ................................................... 128
Calculator .............................................................................128
Clock ......................................................................................128
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Downloads ..........................................................................130
File Manager .......................................................................130
Google Apps .......................................................................131
Settings ....................................................... 133
Network & Internet ...........................................................133
Connected Devices ..........................................................136
Apps & Notifications ........................................................137
Features ................................................................................138
Battery ...................................................................................139
Display ..................................................................................139
Sound ....................................................................................139
Storage..................................................................................140
Security & Location...........................................................140
Accounts ..............................................................................143
Accessibility.........................................................................144
Google ..................................................................................144
System ...................................................................................144
System Updates .................................................................146
Upgrading the Phone Software ................ 147
Troubleshooting ......................................... 148
Specifications ............................................. 153
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T
p
Getting Started
Getting to Know Your Phone
Front
camera
Earpiece/
Speaker
ouch
screen
Micro
hone
Indicator
light
Volu me key
Power ke y
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k
camera
Bac
Flash
Headset jack
Charging/
micro-USB jack
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Key Functions
Key Function
Press and hold to turn airplane mode
Power key
(Home key)
(Recent
apps key)
(Back key)
Volume key
NOTE:
You can replace the Home key, the Recent apps key,
and the Back key with other navigation styles. Swipe up
on the home screen and touch Settings > Features >
Navigation keys to select other navigation bar styles,
see tutorials, and personalize settings.
on or off, restart, or power off.
Press to switch your phone to sleep
mode or wake up your phone.
Touch to return to the home screen
from any application or screen.
Touch and hold to use the Google
Assistant.
Touch to see recently used applications.
Double-tap to switch between the two
most recent applications.
Touch to go to the previous screen.
Press or hold either end of the key to turn
the volume up or down.
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Installing the nano-SIM Card (Included) and a microSDXC Card (Not Included)
NOTE:
Your phone will come with the nano-SIM card already
installed.
WARNING!
To avoid damage to the phone, do not use any other kind
of SIM cards, or any non-standard nano-SIM card cut from a
SIM card. You can get a standard nano-SIM card from your
service provider.
1. Place your fingernail in the cut-out at the bottom left
of the back cover, and pop the cover off the phone.
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2. Hold the nano-SIM card and the optional microSDXC
card with the cut corners oriented as shown and slide
them into the card slots.
nano-SIM
card
microSDXC
card
NOTE:
Some applications may require a microSDXC card to
work normally and/or may store data on the card.
Therefore, it is recommended that you keep a
microSDXC card installed and not remove or replace
it randomly.
3. Replace the cover over the back of the phone, and
then press down along the edges to secure. Make
sure there is no gaps around.
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Installing the Battery
1. Place your fingernail in the cut-out at the bottom left
of the back cover, and pop the cover off the phone.
2. Insert the battery by aligning the metal contacts on
the battery with the metal contacts in the battery
compartment. Gently push down on the battery until
it clicks into place.
3. Replace the cover over the back of the phone, and
then press down along the edges to secure. Make
sure there is no gaps around.
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Charging the Battery
Your phone’s battery should have enough power for the
phone to turn on, find a signal, and make a few calls. You
should fully charge the battery as soon as possible.
WARNING!
Use only ZTE-approved chargers and USB cables. The use
of unapproved accessories could damage your phone or
cause the battery to explode.
1. Connect the adapter to the charging jack.
2. Connect the charger to a standard AC power outlet. If
the phone is on, you’ll see a charging icon, such as
or , appear in the status bar.
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3. Disconnect the charger when the battery is fully
charged.
NOTE:
If the battery is extremely low, you may be unable to
power on the phone even when it is being charged. In
this case, try again after charging the phone for at least
20 minutes. Contact customer service if you still cannot
power on the phone after prolonged charging.
Powering Your Phone On/Off
Press and hold the Power key to turn on your phone.
To turn it off, press and hold the Power key to open
the options menu and touch > .
Setting Up Your Phone for the First Time
When you first power on your phone after you purchase
it or reset it to factory settings (see Reset Options), you
will need to set it up before using it. Select the language
and then follow the prompts to set up your phone.
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Locking/Unlocking the Screen and Keys
Your phone allows you to quickly lock the screen and
keys (put the phone to Sleep mode) when not in use and
also to turn the screen back on and unlock it when you
need it.
Lock the Screen and Keys
To quickly turn the screen off and lock the keys, press the
Power key.
NOTE:
To save battery power, the phone automatically turns off
the screen after a certain period of time when you leave
it idle. You will still be able to receive messages and calls
while the phone screen is off.
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Unlock the Screen and Keys
1. Press the Power key to turn the screen on.
2. Swipe up on the screen.
- or -
Swipe away from at the bottom right of the
screen to open the Camera app.
- or -
Swipe away from at the bottom left to use the
Google Assistant.
- or -
Double-tap a notification to open the related app.
NOTE:
If you have set an unlock pattern, a PIN, or a password for
your phone (see Protecting Your Phone With Screen Locks),
you’ll need to swipe up on the screen and then draw the
pattern or enter the PIN/password to unlock the screen.
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Getting to Know the Home Screen
The home screen is the starting point for your phone’s
applications, functions, and menus. You can customize
your home screen by adding shortcuts, folders, widgets,
and more.
Folder
Primary
shortcuts
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Status &
notifications
Widget s
Shortcut
Navigation
bar
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Extended Home Screen Panels
Your home screen is extendable, providing more space
for shortcuts, widgets, and more. Add a few extended
home screen panels and you can swipe left or right to
switch between panels. You can also remove some
panels or adjust their order.
NOTE:
Swipe right on the left-most panel to use the Google app.
To add a new home screen panel:
1. Touch and hold an empty area of the home screen.
2. Swipe left on the home screen thumbnails and
touch .
To delete a home screen panel:
1. Touch and hold an empty area of the home screen.
2. Touch on the top right corner of a home screen
thumbnail.
3. If prompted, touch OK. The items on the panel will
also be removed.
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To adjust the order of a home screen panel:
1. Touch and hold an empty area of the home screen.
2. Touch and hold a home screen thumbnail and drag it
left or right to the place you need.
NOTE:
Touch at the top of a home screen thumbnail to set
it as the main home screen.
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Personalizing
Changing the System Language
1. Swipe up on the home screen and touch Settings >
System > Languages & input > Languages.
2. Touch and hold the language you need and drag it to
the top to switch to that language.
To add a system language, touch Add a language
and then the language you need.
Setting the Date and Time
1. Swipe up on the home screen and touch Settings >
System > Date & time.
2. Set the date, time, time zone, and time format.
To adjust the date and time automatically, touch
to turn on Automatic date & time.
To adjust the date and time manually, touch to
turn off Automatic date & time and touch Set
date / Set time to change the date and time.
To adjust the time zone automatically, touch to
turn on Automatic time zone.
To adjust the time zone manually, touch to turn
off Automatic time zone and touch Select time
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zone to set the correct time zone.
To adjust the time format, touch to turn on/off
Use 24-hour format or Automatic 24-hour
format.
Changing the Ringtone, Notification Sound, and Alarm Sound
You can customize the default ringtone for incoming
calls, the default notification sound, and the default
alarm sound.
1. Swipe up on the home screen and touch Settings >
Sound > Advanced.
2. Touch Phone ringtone, Default notification sound,
or Default alarm sound.
3. Scroll through the list and select the ringtone you’d
like to use.
4. Touch OK.
NOTES:
Many applications have their own notification sound
settings.
See Set a Ringtone for a Contact for how to assign a
special ringtone to an individual contact.
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When selecting ringtones, touch Add ringtone to
select an audio file in your phone or microSDXC card.
Turning System Sounds On/Off
1. Swipe up on the home screen and touch Settings >
Sound > Advanced.
2. In the Other sounds and vibration section, touch
the switches beside each option to turn it on or off.
Adjusting Volumes
1. Swipe up on the home screen and touch Settings >
Sound.
2. Drag the sliders below Media volume, Call volume,
Ring volume, Alarm volume, and Notification
volume to adjust the volume for each type of audio.
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Switching to Silent or Vibration Mode
You can set the phone to silent or vibration mode by
using one of the following methods.
NOTE:
Silent and vibration modes will not silence your alarms.
Press the Volume key and touch or to
switch the phone to vibration or silent mode.
NOTE:
Press the Volume key and touch to restore
sound.
Swipe up on the home screen and touch Settings >
Sound > Notification mode and select Vibrate or
Mute to switch to vibration or silent mode.
NOTE:
Select Ring to restore sound.
Swipe down from the top of the screen to open the
notification panel and drag the panel downwards.
Touch Ring or Vibrate to switch the phone to
vibration or silent mode. See Use Quick Settings.
NOTE:
Touch Silent to restore sound.
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Using Do Not Disturb Mode
You can limit interruptions with Do Not Disturb mode.
This mode silences your phone so that it doesn’t make
sounds or vibrate when you don’t want it to.
Turn on Do Not Disturb Mode
1. Swipe down from the top of the screen with two
fingers to access the Quick Settings panel.
2. Swipe left and right to find the “Do not disturb” icon
and touch it.
Set Do Not Disturb Mode
1. Swipe up on the home screen and touch Settings >
Sound > Do Not Disturb.
2. Touch the following options as you need.
Sound & vibration: Turn on or off sound/
vibration for listed items in Do Not Disturb mode.
Notifications: Set notification behavior in Do Not
Disturb mode. You can block sound or visuals
from notifications, or customize more
restrictions. Note that critical notifications for
phone activity and status cannot be blocked.
Calls: When Do Not Disturb is on, incoming calls
are blocked. You can adjust settings to allow
friends, family, or other contacts to reach you.
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Messages, events & reminders: When Do Not
Disturb is on, messages, reminders, and events
will be muted, except for the items you allow.
Duration: Turn off Do Not Disturb automatically,
manually, or set the duration each time you turn
on Do Not Disturb mode.
Turn on automatically: Use rules to turn on/off
Do Not Disturb automatically. Touch an existing
rule to set or use it, or touch Add rule to create
new rules.
Applying New Wallpapers
You can set the wallpaper for the home screen and lock
screen.
1. Touch and hold an empty place on the home screen.
2. Touch WALLPAPERS.
3. Select a built-in static wallpaper along the bottom, or
touch My photos to select a picture on which you
can pan and zoom to choose the area you need.
4. Touch SET WALLPAPER.
5. Choose where the wallpaper should be used by
touching Home screen, Lock screen, or Home
screen and lock screen.
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NOTE:
You can also set the wallpaper by opening the Settings
app and selecting Display > Wallpaper.
Setting the Theme
1. Touch and hold an empty place on the home screen.
2. Touch HOME SETTINGS > Themes.
3. Touch a theme to select it.
Setting the Home Screen Transition Effect
1. Touch and hold an empty place on the home screen.
2. Touch HOME SETTINGS > Home screen effect.
3. Pick an effect along the bottom and the phone will
demonstrate how it works. When you have found
one you like, touch the Home key to exit.
Changing the Screen Brightness
1. Swipe up on the home screen and touch Settings >
Display > Brightness level.
2. Drag the slider to manually adjust the screen
brightness.
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Protecting Your Phone With Screen Locks
You can protect your phone by creating a screen lock.
When it is enabled, you can swipe up on the lock screen,
and then draw a pattern or enter a numeric PIN or
password to unlock the phone’s screen and keys.
1. Swipe up on the home screen and touch Settings >
Security & location > Screen lock.
2. Touch None, Swipe, Pattern, PIN, or Password.
Touch None to disable screen lock protection.
Touch Swipe to enable screen lock and allow
unlocking with a “swipe” gesture. You can unlock
the screen by touching the display and sliding
up.
Touch Pattern to create a pattern that you must
draw to unlock the screen.
Touch PIN or Password to set a numeric PIN or a
password that you must enter to unlock the
screen.
3. For Pattern, PIN, or Password, choose whether to
further protect your phone with encryption. When it
is enabled, you must enter the pattern, PIN, or
password when powering on the phone in order to
use it normally.
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4. For Pattern, PIN, or Password, select how you want
notifications and their contents to show when the
phone is locked, and then touch DONE.
NOTE:
Remember the pattern, PIN, or password you set.
Otherwise, you will have to upgrade the phone software
to use the phone (see Upgrading the Phone Software).
Protecting Your Phone With Screen Pinning
You can use the screen pinning feature to keep an app in
view, so others cannot switch to other apps or access
your personal information.
Turn On Screen Pinning
1. Swipe up on the home screen and touch Settings >
Security & location > Advanced > Screen pinning.
2. Touch the On/Off switch.
3. To automatically lock the phone after unpinning,
switch on Lock device when unpinning and set up a
screen lock.
If you have set a screen lock, you can switch on Ask
for unlock pattern/PIN/password before
unpinning.
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Pin a Screen
1. Ensure that screen pinning is turned on.
2. Touch the Recent apps key to view recent apps. If
the app you want to keep in view is not in recent
apps, open it first.
3. Swipe left and right to find the app card. Then touch
the app icon at the top of the card and select Pin.
Unpin the Screen
1. To unpin the screen and return to normal use, touch
and hold both the Back key and the Recent apps
key.
2. If the screen is locked, swipe up on the lock screen
and draw the pattern or enter the PIN/password.
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Knowing the Basics
Monitoring the Phone Status
The status bar at the top of the home screen provides
phone and service status icons on the right side. Below
are some of the icons you may see.
Indicator What it means
LTE connected
Do not disturb mode on
Vibration only mode on
Silent mode on
Battery low
Battery full
Battery charging
Alarm set
No signal
Signal strength
Airplane mode
Connected to a Wi-Fi network
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Speaker on
Phone microphone off
Location service active
Wired headset connected
Managing Notifications
The status bar at the top of the home screen provides
notification icons on the left. Below are some of the icons
you may see.
Indicator What it means
New message from the Messages/
Message+ app
New message(s) from the Gmail™ app
New message(s) from the Email app
Missed call
Call in progress
Low batter y
Upcoming event
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New Wi-Fi network detected
Downloading/sending data
Song playing
USB tethering on
Open/Close the Notification Panel
Notifications report the arrival of new messages,
calendar events, and alarms, as well as ongoing events.
You can open the notification panel to view the details of
notifications.
To open the notification panel, swipe your finger
down on the home screen or from the top of the
screen.
To close the notification panel, swipe your finger up
on the screen or touch the Back key.
Respond to or Remove a Notification
In the notification panel, you can respond to a
notification or remove the notifications. The notification
panel also supports expandable notifications that let you
perform additional actions right from the notification
itself.
To respond to a notification, touch it.
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Slide down with one finger to expand certain
notifications. You can also swipe two fingers
vertically or pinch-zoom to expand or collapse
certain notifications, or touch to expand or
collapse certain notifications and bundled
notifications.
To remove a notification, swipe it left or right. If you
want to handle it later, swipe slightly and touch
to set the snooze time.
To remove all notifications, touch CLEAR ALL below
all the notifications.
To manage notifications you have received, touch
and hold a notification and then choose to turn off
this type of notification.
NOTE:
If you turn off notifications for an app, you may miss its
important alerts and updates. Some notifications (such
as those from the system) cannot be turned off.
Use Quick Settings
The Quick Settings make it convenient to view or change
the most common settings for your phone.
Swipe down with two fingers from the top of the screen,
or open the notification panel and drag the panel
downward to view the Quick Settings. You can swipe left
or right to find all Quick Settings tiles.
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To turn on or off settings quickly:
From the Quick Settings panel, touch a tile to turn its
feature on or off.
Touch and hold certain tiles to access more settings
options. For example, touch and hold the Wi-Fi tile to
open Wi-Fi settings.
To customize the quick settings panel:
You can add, remove or rearrange the tiles on the Quick
Settings panel.
Touch below the panel and do one of the following:
Touch and hold a tile and drag it to the position you
want.
Touch and hold a tile and drag it below “Drag here to
remove” to hide it.
In the Hold and drag to add tiles section, drag a tile
up to show it in the Quick Settings panel.
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Managing Shortcuts and Widgets
Add Shortcuts and Widgets
1. To add a shortcut, swipe up on the home screen.
To add a widget, touch and hold an empty area of
the home screen and select WIDGETS.
2. Slide to browse the available applications or widgets.
3. Touch and hold a widget or an application icon and
drag it to a home screen panel.
NOTE:
While holding the shortcut or widget, you can drag it to
the right edge of the screen to create a new home screen
panel and put the item on it.
Move Shortcuts or Widgets
1. Touch and hold a shortcut or widget on the home
screen.
2. Drag it to the place you need.
Remove Shortcuts or Widgets
1. Touch and hold a shortcut or widget on the home
screen.
2. Drag it to at the top.
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Adjust Widget Size
1. Touch and hold a widget on the home screen and
then release it.
2. An outline appears around the widget. Drag the
outline to resize the widget.
NOTE:
Not all widgets can be resized.
Organizing With Folders
You can create folders on the home screen and add
several shortcuts to a folder.
You can move or remove folders the same way as
moving or removing shortcuts.
1. On the home screen, touch and hold the shortcut
you want to add into a folder.
2. Drag the shortcut to at the top of the screen
and release your finger. A new folder will be created
and the shortcut is added into the folder.
3. To add more shortcuts into the folder, touch and
hold each shortcut and drag it over the folder before
releasing it.
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NOTES:
To remove a shortcut from a folder, touch the folder to
open it. Touch and hold the shortcut and drag it to the
home screen.
Touch the folder and then touch the name field to
rename the folder.
Rearranging the Primary Shortcuts
The home screen includes a customizable primary
shortcuts area near the bottom above the navigation bar.
You can keep up to five items in the primary shortcuts
area visible from all home screens. Drag shortcuts or
folders in or out of the area to rearrange them.
Editing Text
Move the insertion point: Touch where you want to
type. The cursor blinks in the new position, and a tab
appears below it. Drag the tab to move the cursor.
Select text: Touch and hold or double-tap within the
text. The nearest word highlights, with a tab at each
end of the selection. Drag the tabs to change the
selection.
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Cut or copy: Select the text you want to manipulate.
Then touch Cut or Copy to cut or copy the text to the
clipboard.
Replace text with the clipboard text: Select the
text you want to replace. Then touch Paste.
Insert clipboard text in the text field: Touch the
tab below the cursor. Then touch Paste.
Opening and Switching Apps
Open an App
1. Swipe up on the home screen
2. Swipe up or down on the screen and touch an app to
open it.
NOTES:
Drag the slider on the right side of the screen to the
initial letter of the app you need, or touch the search
box at the top to search for apps.
Touch in the search box to sort the apps
alphabetically, by the last they are used, or by
frequency of use.
Some apps offer shortcuts to certain features. Touch
and hold the app icon to get these shortcuts. You can
also drag these shortcuts to the home screen as
shortcut icons.
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Switch Between Recently Opened Apps
1. Touch the Recent apps key. The apps you’ve used
recently are displayed as a series of cards. Slide left
and right to see all the cards.
2. Touch a card to open that app.
NOTES:
You can swipe a card up to remove it from the
screen, which will free up running memory on the
phone. Touch CLEAR ALL to remove all cards.
Touch the Recent apps key twice to switch to the
most recent app you used.
Using Two Apps in Split-Screen Mode
You can work with two apps at the same time in splitscreen mode.
NOTE:
Some apps may not support split-screen mode.
1. Open the first app you want to use and touch the
Recent apps key.
2. Touch the app icon on top of the card of the first app
and select Split screen.
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3. Touch the second app among the recent app cards
or touch the Home key and swipe up to select the
second app.
To turn off split-screen mode, drag the middle of the
border between the two apps to the top or bottom of
the screen. The expanding app will be kept in full screen.
Uninstalling or Disabling an Application
1. Swipe up on the home screen.
2. Touch and hold an application icon and drag it to
or at the top of the screen.
3. Touch OK to uninstall or disable the app.
NOTES:
Some preinstalled apps cannot be uninstalled, and
not all apps can be disabled.
To find the disabled applications, swipe up on the
home screen and touch Settings > Apps &
notifications > See all [number] apps > All apps >
Disabled apps. You can then touch an application
and touch ENABLE to enable it.
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Connecting to Networks and Devices
Connecting to Mobile Networks
Control Mobile Data Use
1. Swipe up on the home screen and touch Settings >
Network & internet > Mobile network.
2. Touch the Mobile data switch to enable or disable
mobile data use, or the Data roaming access switch
to enable or disable data service when roaming.
NOTE:
Data roaming may incur significant roaming charges.
Select Preferred Network Type
1. Swipe up on the home screen and touch Settings >
Network & internet > Mobile network >
Advanced > Preferred network type.
2. Touch the type of network you prefer to connect to.
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Set Access Point Names
To connect to the Internet you can use the default Access
Point Names (APN). And if you want to add a new APN,
please contact the service provider to get the necessary
information.
1. Swipe up on the home screen and touch Settings >
Network & internet > Mobile network.
2. Touch Advanced > Access Point Names and then
touch > New APN.
3. Touch each item to enter the information you get
from your service provider.
4. Touch > Save to complete.
NOTE:
To set the APN to default settings, touch > Reset to
default.
Select Network Operator
1. Swipe up on the home screen and touch Settings >
Network & internet > Mobile network >
Advanced.
2. Touch to turn off Automatically select network.
3. Wait for the phone to search for available networks
and touch a network in the network list to register
manually.
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Connecting to Wi-Fi®
Wi-Fi is a wireless networking technology that can
provide Internet access at distances of up to 300 feet
(100 meters), depending on the Wi-Fi router and your
surroundings.
Turn Wi-Fi On and Connect to a Wi-Fi Network
1. Swipe up on the home screen and touch Settings >
Network & internet > Wi-Fi.
2. Slide the Use Wi-Fi switch to the On position to turn
on Wi-Fi.
3. Touch a network name to connect to it.
4. If the network is secured, enter the password and
touch CONNECT.
NOTE:
Your phone automatically connects to previously used
Wi-Fi networks when they are in range.
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Get Notified of Open Networks
1. Swipe up on the home screen and touch Settings >
Network & internet > Wi-Fi.
2. Touch Wi-Fi preferences.
3. Slide the Wi-Fi notification switch to the On
position.
When Wi-Fi is on, you receive notifications in the status
bar when your phone detects an open Wi-Fi network.
Switch off this option to turn off notifications.
Add a Wi-Fi Network
You can add a Wi-Fi network if the network does not
broadcast its name (SSID) or to add a Wi-Fi network
when you are out of range.
To connect to a secured network, you first need to get
the security details from the network's administrator.
1. Swipe up on the home screen and touch Settings >
Network & internet > Wi-Fi.
2. Slide the Use Wi-Fi switch to the On position.
3. At the bottom of the available Wi-Fi networks, touch
Add network.
4. Enter the network SSID (name). If necessary, enter
security or other network configuration details.
5. Touch SAVE.
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Forget a Wi-Fi Network
You can make your phone forget about the details of a
Wi-Fi network that you added—for example, if you don’t
want the phone to connect to it automatically or if it is a
network that you no longer use.
1. Swipe up on the home screen and touch Settings >
Network & internet > Wi-Fi.
2. Touch Saved networks.
3. Touch the Wi-Fi network name and then touch
FORGET.
Connecting to Bluetooth Devices
Bluetooth is a short-range wireless communication
technology. Phones or other devices with Bluetooth
capabilities can exchange information wirelessly within a
few feet. The Bluetooth devices must be paired before
the communication is performed.
Change the Device Name
1. Swipe up on the home screen and touch Settings >
Connected devices > Connection preferences >
Bluetooth.
2. Slide the Bluetooth switch to the On position if
Bluetooth is off.
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3. Touch Device name.
4. Edit the name and touch RENAME.
Pair With Another Bluetooth Device
1. Swipe up on the home screen and touch Settings >
Connected devices > Pair new device.
Your phone automatically turns Bluetooth on and
scans for and displays the IDs of all available
Bluetooth devices in range.
2. Touch the device you want to pair with.
3. If necessary, confirm that the Bluetooth passkeys are
the same between the two devices and touch PAIR.
Alternatively, enter a Bluetooth passkey and touch
PAIR.
Pairing is successfully completed when the other
device accepts the connection or the same passkey is
entered.
NOTE:
The Bluetooth passkey may be fixed for certain devices,
such as headsets and hands-free car kits. You can try
entering 0000 or 1234 (the most common passkeys) or
refer to the documents for that device.
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Forget a Bluetooth Device
You can make your phone forget its pairing connection
with another Bluetooth device. To connect to the device
again, you need to search for it and enter or confirm a
passkey again.
1. Swipe up on the home screen and touch Settings >
Connected devices.
2. Ensure that Bluetooth is turned on and touch
Previously connected devices.
3. In the list of paired devices, touch beside the
Bluetooth device you want to forget.
4. Touch FORGET > FORGET DEVICE.
Send Data via Bluetooth
1. Open the appropriate application and select the file
or item you want to share.
2. Select the option for sharing via Bluetooth. The
method may vary by application and data type.
3. Touch a Bluetooth device the phone has paired with
or wait for it to search for new devices and touch one
of them.
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Receive Data via Bluetooth
1. Turn Bluetooth on before trying to receive data via
Bluetooth.
2. Touch ACCEPT to start receiving the data. If
necessary, swipe down on the status bar, and touch
ACCEPT on the Bluetooth sharing notification.
Depending on your storage setting and whether a
microSDXC card is installed, received files are stored
automatically in a dedicated folder (bluetooth, for
instance). You can access them with the File Manager
app.
Connecting to Your Computer via USB
You can connect your phone to a computer with a USB
cable to transfer files in both directions, charge the
phone, or install software to update or repair the phone.
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Connect Your Phone to a Computer via USB
1. Connect your phone to the PC with a USB cable.
2. On the window opened, touch ALLOW to transfer
files, DENY to charge the phone, or Other USB
options to choose one of the following options:
MTP (File Transfer): Transfer files between the
phone and the computer.
PTP: Transfer photos or files if MTP mode is not
supported by the computer.
Charge this device: Charge your phone via USB.
System Update: Install Software Upgrade
Assistant on your computer and update or repair
the phone.
Disconnect Your Phone From the Computer
To disconnect the phone from the computer, simply
unplug the USB cable when you’re finished.
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Using the microSDXC Card as Portable or Device Storage
You can use your microSDXC card as portable storage
when there's already content such as your media and
other files so that you don't lose them.
If your microSDXC card is new or doesn't have content
you want to keep, you can also set it up as an extension
of the device storage, and this requires formatting that
prevents the microSDXC card from working with other
devices.
CAUTION:
As part of the device storage, the microSDXC card may
have data on it that is necessary for some apps to
function normally. Therefore, do not remove or replace
the card randomly.
Set Up the microSDXC Card as Portable Storage
When you install a microSDXC card that has not been
used on your phone before, the phone will mount the
card as portable storage by default.
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To remove the microSDXC card from your phone:
If you need to remove the microSDXC card used as
portable storage while the phone is on, you must
unmount it first.
1. Swipe up on the home screen and touch Settings >
Storage.
2. Touch next to the microSDXC card name in the
Portable storage section.
3. When the screen prompts the card is safely ejected,
you can remove it from the phone.
To erase and format the microSDXC card:
1. Swipe up on the home screen and touch Settings >
Storage.
2. Touch the microSDXC card name in the Portable
storage section.
3. Touch Format > FORMAT SD CARD.
4. Touch Done when formatting is finished.
CAUTION:
The formatting procedure erases all the data on the
microSDXC card, after which the files CANNOT be
retrieved.
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Set Up the microSDXC Card as Device Storage
If your microSDXC card is new or doesn't have content
you want to keep, you can format the card and use it as
part of the device storage. If you move the microSDXC
card to another device, it’ll be formatted before it can be
used.
1. Swipe up on the home screen and touch Settings >
Storage.
2. Touch the microSDXC card name in the Portable
storage section.
3. Touch Format as internal > FORMAT SD CARD.
CAUTION:
The formatting procedure erases all the data on the
microSDXC card, after which the files CANNOT be
retrieved.
4. The phone will prompt you to move your photos,
files and other data from the phone to the
microSDXC card. Select Move content or Move
content later. Follow the onscreen instructions to
continue.
5. Touch Done.
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To move data between the phone and the microSDXC
card:
With the microSDXC card as part of the device storage,
you can move your photos, files and other data between
the phone and the card any time.
1. Swipe up on the home screen and touch Settings >
Storage.
2. To move data from the phone to the microSDXC
card, touch the microSDXC card name; to move data
from the card to the phone, touch Internal shared
storage.
3. Touch > Migrate data.
4. Touch Move content.
5. If prompted, touch Done.
NOTE:
Whenever you move data between the phone and the
microSDXC card, the destination is used to save new
apps and personal data (such as photos and videos) and
only the destination is accessible from a computer.
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To remove the microSDXC card from your phone:
If you need to remove the microSDXC card used as
device storage while the phone is on, you must unmount
it first.
1. Swipe up on the home screen and touch Settings >
Storage.
2. Touch your microSDXC card name below Device
Storage.
3. Touch > Eject.
NOTE:
Before ejecting the card, ensure that you have
moved data and apps to the phone.
4. Touch EJECT.
5. When the screen prompts the card is safely ejected,
you can remove it from the phone.
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To reformat the microSDXC card as portable storage:
If you no longer want to use your microSDXC card as
device storage, you can reformat the card as portable
storage.
NOTE:
Before the formatting, ensure that you have moved data
and apps to the phone.
1. Swipe up on the home screen and touch Settings >
Storage.
2. Touch your microSDXC card name below Device
Storage.
3. Touch > Format as portable.
4. Touch FORMAT.
5. Touch Done.
CAUTION:
The formatting procedure erases all the data on the
microSDXC card, after which the files CANNOT be
retrieved.
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Sharing Mobile Data Through Te th e r in g
If your computer can obtain an Internet connection via
USB cable or Bluetooth, you can configure your phone to
share its mobile data connection with your computer.
NOTE:
You cannot transfer files between your phone and your
computer when the phone is USB tethered.
1. Swipe up on the home screen and touch Settings >
Network & internet > Hotspot & tethering.
2. Touch USB tethering or Bluetooth tethering.
For USB tethering, connect your phone to the
target device with the supplied USB cable before
touching USB tethering.
For Bluetooth tethering, pair your phone with the
other device via Bluetooth and set the device to
obtain data connection via Bluetooth.
NOTE:
To stop sharing your data connection, switch off USB
tethering or Bluetooth tethering.
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Phone Calls
You can place calls from the Phone app, the Contacts
app, or other apps or widgets that display contact
information. Wherever you see a phone number, you can
usually touch it to dial.
Placing and Ending Voice Calls
Place a Voice Call by Dialing
1. From the home screen, touch > .
2. Enter the phone number or the contact name with
the dialpad. Touch to delete incorrect
digits/letters.
NOTE:
As you enter the phone number or the contact name,
your phone searches for matching information in
your contacts. If you see the number and contact you
want to call, touch it to place the call immediately.
3. Touch below the keypad to dial the call.
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NOTES:
To make an international call, touch and hold the 0
key to enter the plus (+) symbol. Next, enter the
country code followed by the city/area code and
then the phone number.
To redial the last call you made, open the dialpad,
touch and touch again.
End a Call
During a call, touch on the screen.
Answering or Rejecting Voice Calls
When you receive a voice call, the incoming call screen
opens, displaying the Caller ID or the information about
the caller that you've entered in the Contacts app. You
can answer or reject the call, or reject it with a text
message.
Answer a Voice Call
To answer an incoming call,
If the phone screen is active, touch ANSWER.
If the phone screen is locked, swipe up on the screen
to answer the call.
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NOTES:
To silence the ringer before answering the call, press
the Volume key or the Power key.
For instructions on answering a call with RTT, see
Answer an RTT Call.
Reject a Voice Call
To reject an incoming voice call:
If the phone screen is active, touch DECLINE to reject
the call, or touch MESSAGE to reject the call and
send a message to the caller.
If the phone screen is locked, swipe down on the
screen to reject the call, or swipe away from to
reject the call and send a message to the caller.
NOTE:
To edit the preset text responses, open the Phone app
and touch > Settings > Quick responses.
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Using Real-Time Text (RTT)
Your phone supports Real-Time Text. If you or person on
the other end of the line has a hearing or speech
impairment, you can use RTT on top of a voice call for a
real-time conversation.
NOTES:
You can use RTT only when the phone is connected
to the 4G LTE network or a Wi-Fi network (with Wi-Fi
calling enabled).
Text conversation will be on pause when the RTT call
is on hold.
Some RTT features and settings may not be
supported under or across different networks.
Set Up RTT Work Mode
1. From the home screen, touch > > Settings >
Accessibility > Real Time Text (RTT) call.
2. Touch RTT operation mode and choose one of the
following to set when RTT options should be
available:
Visible during calls: In this mode, calls will be
placed and answered as voice-only calls by
default unless you receive an incoming RTT call.
You can still switch from voice-only to RTT during
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the calls. See Switch From Voice-only Calls to RTT
Calls.
Always visible: In this mode, you may set the
default mode for outgoing calls.
3. When RTT operation mode is set as Always visible,
touch RTT on Outgoing Call to set the default mode
for outgoing calls. You can choose to place all
outgoing calls as RTT calls automatically or choose
manually each time before placing the call.
Place an RTT Call
When the RTT operation mode is set as Always visible,
you can place an RTT call directly.
1. Enter the phone number with the dialpad as usual.
2. Tou c h .
3. If RTT on Outgoing Call is set as Manual, touch RTT
Voice call.
When the call is connected, the RTT message screen and
keyboard appear automatically.
Answer an RTT Call
Regardless of your RTT operation mode settings, an
incoming RTT call is answered as an RTT call, with the
RTT message screen and keyboard appearing
automatically.
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NOTE:
This feature may not work under or across different
networks.
If the RTT operation mode is set as Always visible, you
can choose to answer incoming voice-only calls as RTT
calls by touching RTT ANSWER (when the screen is
unlocked) or swiping from (when the screen is
locked) at the bottom right.
Switch From Voice-only Calls to RTT Calls
During a voice-only call, touch to start an RTT
conversation. The voice conversation will not be affected.
The other party can also make the switch, and your
phone will show the message screen and keyboard
automatically.
Working With the Call History
The call history is a list of all the calls you've placed,
received, or missed. It provides a convenient way to
redial a number, return a call, or add a number to your
Contacts.
To open the call history, open the Phone app and touch
> Call history.
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Place a Call From the Call History
1. Open the call history.
2. Touch a number for more options about the call, or
touch beside it to call back.
NOTE:
You can touch MISSED, INCOMING, or OUTGOING to
filter the records by call type.
Save a Call History Number to a Contact
1. Open the call history.
2. Touch the number.
3. To add the number to an existing contact, touch Add
to a contact and select a contact in the list. To add a
new contact, touch Create new contact.
4. Edit the contact information if necessary, and touch
SAVE.
Retrieve RTT Call Transcript
1. Open the call history.
2. Touch a number with below it.
3. Touch Call details.
4. In the call list, touch to check the transcript
during that call.
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Take Other Actions on a Call History Entry
1. Open the call history.
2. Touch a number and then touch Call details to view
more call information. While viewing the call details,
you can:
Touch Delete to delete the entry.
Touch Edit number before call to edit the
number in the dialer before calling it.
Touch Copy number to copy the phone number
to the clipboard.
NOTE:
You can touch > Clear call history in the call history
screen to delete all history records.
Calling Your Contacts
1. From the home screen, touch .
2. Touch Favorites or Contacts to find the contact you
want to call. Your favorite contacts and frequently
called contacts are displayed in the Favorites tab.
3. Touch a contact in the Favorites tab, or touch
beside a contact in the Contacts tab.
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Checking Voicemail
If you have set the phone to divert calls to voicemail,
callers can leave voicemail messages when they cannot
reach you. Here’s how to check the messages they left.
1. From the home screen, touch > .
2. Touch and hold the 1 key in the dialer. If prompted,
enter your voicemail password.
3. Follow the voice prompts to listen to and manage
your voicemail messages.
NOTE:
See Set Voicemail for how to set your voicemail service.
For detailed information, please contact the service
provider.
Using Options During a Call
During a call, you will see a number of on-screen options.
Touch an option to select it.
Touch to make another call separately from the
first call, which is put on hold.
Touch to switch to the keypad when you need
to enter a code (for example, the PIN for your
voicemail or bank account) during the call.
Touch to go to Contacts.
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Touch to mute or unmute your microphone.
Touch to turn the speakerphone on or off.
Touch to switch from voice-only calls to RTT
(Real-Time Text) calls.
NOTE:
RTT only works on 4G LTE network.
Touch > Swap or the held call near the top of the
screen to put the caller you are speaking to on hold,
and switch to the other call that has been put on hold.
Touch to merge the separate calls into a single
conference call.
Touch to end the current call.
During an RTT call, touch > Hide RTT keyboard to
close the RTT conversation and keyboard. You can
then touch to restore the RTT conversation and
keyboard.
During an RTT call, touch > DTMF keypad to use
the keypad to interact with automated systems with
DTMF tones. You can touch Hide to return to your
RTT messages.
WARNING!
Because of higher volume levels, do not place the phone
near your ear during speakerphone use.
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Managing Multi-party Calls
When the three-way call feature is available, you can
switch between two calls or set up a conference call.
NOTES:
Options and interface will vary. The three-way call
feature needs network support and may result in
additional charges. Please contact your service
provider for more information.
Three-way call feature is not available when you have
an ongoing RTT call.
Switch Between Current Calls
When you’re on a call, you can place/answer a second
call without ending the first one.
To place the second call:
Once you have established the first call, touch and
dial the second number.
To answer the second call:
When you’re on a call and another call comes in:
Swipe up to answer the call. (This puts the first call on
hold and answers the second call.)
Swipe from to answer the call. (This ends the first
call and answers the second call.)
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Swipe down to reject the second call.
Swipe from to reject the second call and select a
preset text message or write one to send to the
caller.
To switch between two calls:
If the second call is an incoming call, touch > Swap or
the held call near the top of the screen.
Set Up a Conference Call
With this feature, you can talk to two people at the same
time.
1. Place the first call.
2. Once you have established the connection, touch
and dial the second number.
3. When you’re connected to the second party,
touch .
If one of the people you called hangs up during your call,
you and the remaining caller stay connected. If you
initiated the call and are the first to hang up, all callers
are disconnected.
To end the conference call, touch .
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Adjusting Your Call Settings
You can configure a number of settings for the Phone
application.
NOTE:
Some call options are displayed only when these features
are available, and some features require network support
and may result in additional charges. Please contact your
service provider for more information.
Set Contact Display Options
You can set the order of the contacts displayed in the
Contac ts tab of the Phone app.
1. From the home screen, touch > > Settings >
Display options.
2. Touch Sort by or Name format to set the order of
the contacts and the format of the contact names.
Set Sound and Vibration
Set the sound and vibration for incoming calls as well as
dialpad sounds.
1. From the home screen, touch > > Settings >
Sounds and vibration.
2. Touch the option you want to configure.
Touch Phone ringtone to select the ringtone for
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incoming call notification.
Touch Also vibrate for calls to enable/disable
vibration for incoming call notification.
Touch Keypad tones to play/mute sounds when
you touch the dialpad keys.
Set Options for Answering and Ending Calls
When enabled, the options allow you to end a call by
pressing the Power key or make the phone vibrate when
a call is answered.
1. From the home screen, touch > > Settings >
Answer and end calls.
2. Touch Power button ends call or Vibrate when call
is answered.
Set Speed Dials
You can touch and hold the 1~9 keys from the dialer to
call the corresponding speed dial number.
The number 1 key is reserved to speed dial your
voicemail.
To assign a speed dial key:
1. From the home screen, touch > > Settings >
Speed dial.
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2. Touch a speed dial entry.
3. Touch a contact from the contact list.
Edit Quick Response to Rejected Callers
1. From the home screen, touch > > Settings >
Quick responses.
2. Touch a text message to edit it.
3. Touch OK to save the message.
Set Wi-Fi Calling
1. From the home screen, touch > > Settings >
Call settings > Wi-Fi calling.
2. Touch the Wi-Fi Calling switch to enable/disable this
feature. When Wi-Fi calling is enabled, touch Update
Current Emergency Address to set the address for
emergency (E911) call responders.
Forward Incoming Calls
The call forwarding feature allows you to forward your
incoming calls to another phone number.
1. From the home screen, touch > > Settings >
Call settings > Call forwarding.
2. Touch an available option to enable or disable it.
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Block Certain Numbers
The call blocking feature allows you to forbid calls and
messages from certain numbers.
1. From the home screen, touch > > Settings >
Blocked numbers.
2. Touch ADD A NUMBER.
3. Enter a phone number or touch to select one
from the contact list.
4. Touch BLOCK.
NOTE:
To unblock a number, touch next to the number
and touch UNBLOCK.
Set Voicemail
1. From the home screen, touch > > Settings.
2. Touch Voicemail > Advanced Settings to configure
voicemail settings.
Touch Service to select the voicemail service
provider. Your carrier is the default.
Touch Setup to view or change the voicemail
number.
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Set TTY Mode
Your phone is a TTY compatible device. A TTY device can
allow people who have hearing or speech disabilities to
communicate by telephone. Simply connect the TTY
device to the phone’s headset jack.
Without a 4G LTE network, you can select a TTY mode for
your phone to work with a TTY device, or turn TTY off.
1. From the home screen, touch > > Settings >
Accessibility > TTY mode.
2. Select one of the following options. Consult your
teletypewriter manufacturer’s manual if necessary.
TTY Off: Users who can hear and talk can disable
TTY support.
TTY Full: Users who cannot talk or hear may use
this mode to send and receive text messages
through TTY device.
TTY HCO: Users who can hear, but cannot talk,
may use this mode to listen to conversation of
the other party, and respond via text messages.
TTY VCO: Users who can talk, but cannot hear,
may use this mode to talk through the phone
and receive responses via text messages.
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Set Real-Time Text (RTT) Options
When you are connected to the 4G LTE network or a Wi-Fi
network (with Wi-Fi calling enabled), from the home
screen, touch > > Settings > Accessibility >
Real Time Text (RTT ) call to set RTT options. For details,
see Set Up RTT Work Mode.
Set Hearing Aids
Your phone supports HAC (Hearing Aid Compatibility)
function. When you turn on the hearing aid compatibility
and use a hearing aid with a telecoil to answer the
phone, it will help you hear more clearly during the
phone call.
1. From the home screen, touch > > Settings >
Accessibility.
2. Touch Hearing aids to turn on/off hearing aid
compatibility.
CAUTION:
Do not turn on the Hearing aids option unless you use a
hearing aid with a telecoil. Using this setting without a
hearing aid or with a hearing aid without a telecoil may
be harmful to your hearing.
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Contacts
You can add contacts on your phone and synchronize
them with the contacts in your Google account or other
accounts that support contact syncing.
To see your contacts, swipe up on the home screen and
touch Cont acts.
Checking Contact Details
1. Swipe up on the home screen and touch Contacts.
2. Scroll through the list to view all your contacts.
3. Touch a contact to view its details.
Adding a New Contact
1. Swipe up on the home screen and touch Contacts.
2. Touch to add a new contact.
3. Enter the contact name, phone numbers, and email
addresses. Touch More fields to enter other
information. If you have multiple account types
associated with your phone, touch Saving to and
select an account. If a sync account is selected, the
contacts can be synced automatically with the
account online.
4. Touch SAVE to save the contact.
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Importing, Exporting, and Sharing Contacts
You can import/export contacts from/to the phone
storage or a microSDXC card. This is especially useful
when you need to transfer contacts between different
devices. You can also quickly share your contacts using
Bluetooth, Email, Gmail, Google Drive, Message+, or
Messages.
Import Contacts From the microSDXC Card or Phone Storage
1. Swipe up on the home screen and touch Contacts.
2. Touch > Settings > Import > .vcf file.
3. If prompted, select the account the contacts will be
imported to.
4. Navigate to the folder where the file is and touch the
file.
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Export Contacts to the microSDXC Card or Phone Storage
1. Swipe up on the home screen and touch Contacts.
2. Touch > Settings > Export > Export to .vcf file.
3. The phone will prompt you with the name of the
vCard file. You can change the default name or touch
to change the directory that the file will be saved
to.
4. Touch SAVE to create the file.
Share Contacts
1. Swipe up on the home screen and touch Contacts.
2. Touch > Settings > Export > Share all
contacts.
3. Open the notification panel and touch Finished
exporting contacts.
4. Choose how to share the contacts. The options
available depend on the applications and services
installed.
NOTE:
To share a few selected contacts, touch and hold one in
the contact list and then touch the other ones you need.
After the selection, touch and choose how to share
them.
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Working With Favorite Contacts
You can mark contacts as favorite to put them at the top
of the contacts list.
Add a Contact to Favorites
1. Swipe up on the home screen and touch Contacts.
2. Touch a contact and then touch at the top of
the screen.
Remove a Contact From Favorites
1. Swipe up on the home screen and touch Contacts.
2. Touch a favorite contact and then touch .
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Managing Contacts With Labels
View Your Contact Labels
1. Swipe up on the home screen and touch Contacts.
2. Touch to view existing contact labels in the
Labels section.
3. Touch a label to view contacts with that label.
NOTE:
To send a message or an email to all contacts with the
label, touch the label and touch > Send message /
Send email. Or touch the label and touch > Multiselect, check the contacts you need, and touch >
Send message / Send email.
Set Up a New Label
1. Swipe up on the home screen and touch Contacts.
2. Touch > Create label.
3. Enter the label name and touch OK.
4. Touch ADD CONTACTS or and select the
contact you wish to add the label to. To add multiple
contacts, touch and hold one contact to select it.
Then touch the others contacts and touch ADD.
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Delete a Label
1. Swipe up on the home screen and touch Contacts.
2. Touch and then touch a label.
3. Touch > Delete label.
4. Touch OK. The contacts themselves will not be
deleted.
Edit a Label
1. Swipe up on the home screen and touch Contacts.
2. Touch and then touch a label.
3. Touch > Remove contacts or Rename label.
4. Touch to remove the corresponding contact
from the label, or edit the label name and touch OK.
Searching for a Contact
1. Swipe up on the home screen and touch Contacts.
2. Touch to search.
3. Enter the contact name or other information (such as
phone number) you want to search for. The contacts
matched will be listed.
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Editing Contacts
Edit Contact Details
1. Swipe up on the home screen and touch Contacts.
2. Touch a contact and then touch .
3. Edit the contact and touch SAVE.
Set a Ringtone for a Contact
Assign a special ringtone to a contact, so you know who
is calling when you hear the ringtone.
1. Swipe up on the home screen and touch Contacts.
2. Touch a contact you want to set a ringtone for, and
then touch
3. Select a ringtone you like and touch OK.
4. Touch SAVE.
NOTE:
When selecting ringtones, touch Add ringtone to select
an audio file in your phone or microSDXC card.
Delete Contacts
1. Swipe up on the home screen and touch Contacts.
2. Touch and hold the contact you want to remove.
3. Check more contacts if needed, and then touch >
Delete > OK.
> More fields > Default ringtone
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Link Contacts
If there are duplicate entries for the same person in your
contacts, you can merge all the separate information of a
contact into one entry in the Contacts list.
1. Swipe up on the home screen and touch Contacts.
2. Touch and hold a contact to select it.
3. Touch to select the duplicate contact(s).
4. Touch > Link.
5. Touch LINK to confirm. All selected contacts are
merged into one entry in the contacts list.
Separate Contact Information
If contact information was linked in error, you can
separate the information back into individual contacts on
your phone.
1. Swipe up on the home screen and touch Contacts.
2. Touch a linked contact you want to separate.
3. Touch > View linked contacts > UNLINK.
4. Touch UNLINK to confirm.
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Web Accounts
Adding or Removing Accounts
You can add multiple Google accounts, Microsoft
Exchange ActiveSync® accounts, and other kinds of
accounts, depending on the apps installed on your
phone.
Add an Account
1. Swipe up on the home screen and touch Settings >
Accounts > Add account.
2. Touch the type of account you want to add.
3. Follow the on-screen steps to enter the information
about the account. Most accounts require a
username and password, but the details may vary.
You may also need to obtain some information from
IT support or your system administrator.
When the account is successfully added, it is displayed in
the Accounts menu in Settings.
Remove an Account
Removing an account will delete it and all information
associated with it, such as emails and contacts, from your
phone.
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1. Swipe up on the home screen and touch Settings >
Accounts.
2. Touch the account you’d like to remove.
3. Tou ch REMOVE ACCOUNT > REMOVE ACCOUNT.
Configuring Account Sync
Configure Auto Sync Setting
1. Swipe up on the home screen and touch Settings >
Accounts.
2. Tou ch Automatically sync data to enable or disable
automatic sync.
3. Tou ch OK.
When automatic sync is turned on, changes you
make to information on your phone or on the
web are automatically synced with each other.
When automatic sync is turned off, you need to
sync manually to collect emails, updates, or other
recent information.
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Sync Manually
1. Swipe up on the home screen and touch Settings >
Accounts.
2. Touch the account you want to sync.
3. Tou ch Account sync > > Sync now.
Change an Account’s Sync Settings
1. Swipe up on the home screen and touch Settings >
Accounts.
2. Touch the account.
3. Tou ch Account sync. The Account sync screen
appears, showing a list of information the account
can sync.
4. When auto sync data is enabled, switch items on or
off as you need. The enabled types of information will
be kept in sync automatically between the phone
and the web. When auto sync data is disabled, touch
a listing to sync that type of information between the
phone and the web.
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Swipe up on the home screen and touch Email. Use it to
read and send emails from Microsoft Exchange
ActiveSync, Gmail, Yahoo!®, AOL, and more.
Setting Up the First Email Account
1. When you open Email for the first time, touch an
email server and then enter your email address and
password.
2. Touch NEXT to let the phone retrieve the network
parameters automatically.
NOTE:
You can also enter these details manually by
touching MANUAL SETUP or if automatic setup fails.
3. Follow the on-screen instructions to finish the setup.
Your phone will show the inbox of the email account and
start to download email messages.
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Checking Your Emails
Your phone can automatically check for new emails at
the interval you set when setting up the account. You can
also check new emails manually by dragging down on
the message list. Touch LOAD MORE at the bottom of
the email list to download earlier messages.
You can adjust how often your account downloads new
emails. From your inbox, touch > Settings > name
of the account > Sync settings > Sync frequency. Touch
an option to select it.
Responding to an Email
You can reply to or forward an email that you receive. You
can also delete emails and manage them in other ways.
Reply to or Forward an Email
1. Open the email you want to reply to or forward from
the Inbox.
2. Choose one of the following:
To reply to the sender, touch .
To reply to the sender and all recipients of the
original message, touch .
To forward the email to someone else, touch .
3. Edit your message and touch .
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Mark an Email as Unread
You can return a read email to the unread state—for
example, to remind yourself to read it again later. You can
also mark a batch of emails as unread.
While reading a message, touch > Mark unread.
While in a message list (for instance, the inbox), touch
the sender icon on the left and then touch .
Delete an Email
You can delete an email from its folder. You can also
delete a batch of emails.
While reading a message, touch .
While in a message list (for instance, the Inbox), touch
the sender icon on the left and then touch .
NOTE:
If you accidentally delete an email, touch UNDO to
retrieve it.
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Writing and Sending an Email
1. Open your email Inbox and touch .
NOTE:
If you have more than one email account added on
the phone, touch the From field to select the account
you want to use for sending the message.
2. Enter a contact name or email address in the To field.
Separate each recipient with a space. You can also
touch + to select recipients from your contacts or
history.
NOTE:
To send a carbon copy or blind carbon copy to other
recipients, touch beside the To field to open the
Cc/Bcc fields and enter the contact names or email
addresses.
3. Enter the email subject and compose the email text.
4. Touch to add audio files, images, videos, and
other types of files as attachments.
5. Touch near the top right of the screen to send
the message.
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Adding and Editing Email Accounts
Add an Email Account
After setting up your first email account (see Setting Up
the First Email Account), you can add more email accounts
and manage them separately.
1. Open the Email app.
2. Tou ch > Settings > Add account.
3. Set up the account as you did with the first one.
Edit an Email Account
You can change a number of settings for an account. The
options you can configure depend on the type of
account.
1. Open the Email app.
2. Tou ch > Settings and touch the account whose
settings you want to change.
3. Make the changes you want and touch or the
Back key when you finish.
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Remove an Email Account
1. Open the Email app.
2. Tou ch > Settings and touch the account you
want to remove.
3. Tou ch Remove account from this device > OK.
Changing General Email Settings
General settings apply to all email accounts you add.
1. Open the Email app.
2. Tou ch > Settings > General settings.
3. Make the changes you want and touch or the
Back key when you finish.
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Message+
Two apps, Message+ and Messaging, are preloaded on
your phone that allow you to send text messages (SMS)
and multimedia messages (MMS). You can set either of
them as the default message app in Settings > Apps &
notifications > Default apps > SMS app.
Opening the Conversations Screen
Touch on the home screen.
The Conversations screen opens, where you can create a
new message, search for messages, or open an existing
conversation.
Touch to write a new text or multimedia
message.
Touch to search for a message using keywords.
Touch an existing conversation to open the
exchanged messages.
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Sending a Message
1. On the Conversations screen, touch .
2. Add recipients in one of the following ways.
Manually enter the recipient’s number or the
contact name. If the phone presents a few
suggestions, touch the one you want to add.
Select recipients from your RECENT CONTACTS.
To add more recipients, touch to select from
your contacts.
NOTE:
If you add more than one recipients, select MMS if
you want to send a group message where
everyone’s reply will be received by everyone else,
or select Just Me to send a normal SMS or MMS
where only you receive the recipients’ replies.
3. Touch the text field near the bottom and enter the
content of your text message. Touch to add
emoji. If you want to send a multimedia message,
touch to add an attachment to the message.
Tou c h .
-or-
Touch and hold to record an audio clip. As soon
as you lift your finger from the screen, the audio clip
will be sent. Swipe left or right to cancel it if needed.
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NOTES:
You can also include email addresses as recipients for
multimedia messages.
Do not add any attachment if you want to send a text
message. Otherwise, you may be charged for a
multimedia message.
Replying to a Message
Messages you receive are appended to existing
conversations of the same number. If the new message
comes from a new number, a new conversation is
created.
1. On the Conversations screen, touch the conversation
that has the message you want to reply to.
2. Type your reply in the text field at the bottom. You
can touch if you want to reply with an MMS.
3. Tou c h .
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Forwarding a Message
1. On the Conversations screen, touch the conversation
that has the message(s) you want to forward.
2. Touch and hold one message you want to forward,
and then touch Forward Message.
3. If there are more messages you want to forward,
touch them and touch .
4. Touch the conversation you’d like to forward the
message(s) to.
5. Touch at the bottom right.
Deleting Messages or Conversations
Delete a Message in a Conversation
1. On the Conversations screen, touch a conversation.
2. Touch and hold the message you want to delete.
3. Tou ch Delete Messages.
4. If there are more messages you want to delete, touch
them one by one or touch ALL.
5. Touch at the top right of the screen.
6. Tou ch Delete.
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Delete Message Conversations
1. On the Conversations screen, touch the icon in front
of the conversation you want to delete.
2. If there are more conversations you want to delete,
touch the icons one by one.
3. Tou ch > Delete to delete the entire
conversations.
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