ZTE Axon 30 Ultra 5G User guide

User Manual

About This Manual

Thank you for choosing this ZTE mobile device. In order to keep
your device in its best condition, please read this manual and
keep it for future reference.

Copyright

Copyright © 2021 ZTE CORPORATION

All rights reserved.

No part of this publication may be quoted, reproduced, translated
or used in any form or by any means, electronic or mechanical,
including photocopying and microfilm, without the prior written
permission of ZTE Corporation.

Notice

ZTE Corporation reserves the right to make modifications on print
errors or update specifications in this guide without prior notice.
This manual has been designed with the utmost care to ensure
the accuracy of its content. However, all statements, information
and recommendations contained therein do not constitute a
warranty of any kind, either expressed or implied. Please refer to

For Your Safety to be sure to use your phone properly and safely.

We offer self-service for our smart terminal device users. Please
visit the ZTE official website (at https://www.ztedevices.com/) for
more information on self-service and supported product models.
Information on the website takes precedence.

2

Disclaimer

ZTE Corporation expressly disclaims any liability for faults and
damages caused by unauthorized modifications of the software.

Images and screenshots used in this manual may differ from the
actual product. Content in this manual may differ from the actual
product or software.

Trademarks

ZTE and the ZTE logos are trademarks of ZTE Corporation.

Android™ is a trademark of Google LLC.
The Bluetooth® word mark and logos are registered trademarks

owned by the Bluetooth SIG, Inc. and any use of such marks by
ZTE Corporation is under license.

Qualcomm® aptX™ is a product of Qualcomm Technologies, Inc.
and/or its subsidiaries.

Qualcomm is a trademark of Qualcomm Incorporated, registered
in the United States and other countries. aptX is a trademark of
Qualcomm Technologies International, Ltd., registered in the
United States and other countries.

3

For DTS patents, see http://patents.dts.com. Manufactured under
license from DTS Licensing Limited. DTS, the Symbol, & DTS
and the Symbol together, DTS:X, the DTS:X logo, and DTS:X
Ultra are registered trademarks or trademarks of DTS, Inc. in the
United States and/or other countries. © DTS, Inc. All Rights
Reserved.

Other trademarks and trade names are those of their respective
owners.

4

Instructional Icons

NOTE

CAUTION

WARNING

Additional information, supplementary
instruction or tips for the operation of the
product.

Safety information that, if ignored, may
cause minor damage to the equipment
or service interruption.

Safety information that, if ignored, may
cause serious damage to the equipment
or danger to personal safety.

Version No.: R1.0

Edition Time: May 24, 2021

5

Contents

Exciting New Features ........................................... 12

Face Recognition .............................................................. 12

Under-Display Fingerprint Identification .............................. 12

Camera Features .............................................................. 12

Private Space .................................................................... 13

Phone Switch .................................................................... 13

Nearby Share .................................................................... 13

Getting Started ....................................................... 14

Getting to Know Your Phone ............................................. 14

Knowing the Keys .............................................................. 16

Setting Up Your Phone ...................................................... 16

Charging the Phone........................................................... 18

Powering On/Off ................................................................ 20

Setting Up for the First Time .............................................. 20

Locking/Unlocking the Screen and Keys ........................... 21

Getting to Know the Home Screen .................................... 22

Personalizing .......................................................... 23

Selecting the Home Screen Mode ..................................... 23

Setting the Navigation Style ............................................... 24

Changing the System Language ....................................... 26

Switching to Vibration or Silent Mode ................................ 26

Using Do Not Disturb Mode ............................................... 27

Choosing Your Wallpaper .................................................. 29

6

Using ZTE Locker .............................................................. 29

Using Always-On Display ................................................... 30

Setting Screen Refresh Rate ............................................. 30

Using Dark Mode ............................................................... 31

Using Read Mode .............................................................. 31

Using Night Light ............................................................... 32

Enabling Full-Screen Display ............................................. 32

Using One-Handed Mode .................................................. 33

Knowing the Basics ............................................... 34

Phone Status Icons ............................................................ 34

Notification Icons ............................................................... 35

Using Quick Settings ......................................................... 35

Using App Shortcuts .......................................................... 36

Notification Dots ................................................................. 37

Switching Apps .................................................................. 38

Hiding Apps ........................................................................ 39

Organizing Home Screen Icons ......................................... 39

Using Split-Screen Mode ................................................... 40

Security .................................................................. 41

Protecting Your Phone With Screen Locks ........................ 41

Using Your Fingerprint ....................................................... 42

Using Face Recognition ..................................................... 43

Protecting Your Phone With App Pinning ........................... 46

7

Connecting to Networks ........................................ 48

Connecting to Mobile Networks ......................................... 48

Connecting to Wi-Fi ........................................................... 51

Connecting to Devices .......................................... 52

Connecting to Bluetooth Devices ...................................... 52

Connecting to Your Computer via USB.............................. 53

Sharing Files With Nearby Devices ................................... 54

Using USB On-The-Go (OTG) ........................................... 56

Exchanging Data via NFC ................................................. 57

Sharing Your Mobile Data Connection Through

Tethering ................................................................. 58

Phone Calls ............................................................ 59

Placing Calls ...................................................................... 59

Answering or Rejecting Calls ............................................. 60

Using Options During a Call .............................................. 61

Managing Multi-party Calls ................................................ 62

Contacts .................................................................. 65

Adding a New Contact ....................................................... 65

Importing and Exporting Contacts ..................................... 65

Setting a Ringtone for a Contact........................................ 66

Setting Call Blocking .......................................................... 67

Messages ................................................................ 68

Sending a Message ........................................................... 68

8



Message Options ............................................................... 69

Camera ................................................................... 71

Capturing a Photo .............................................................. 71

Recording a Video ............................................................. 74

Using AI Scene Recognition .............................................. 76

Using MULTI-CAMERA Mode ............................................ 77

Using PORTRAIT Mode ..................................................... 78

Using Manual Camera Mode ............................................. 79

Using Macro Camera Mode ............................................... 80

Using Other Camera Modes .............................................. 81

Voice Recorder ....................................................... 83

Recording a Voice Memo ................................................... 83

Playing a Voice Memo ....................................................... 83

Trimming a Voice Memo .................................................... 84

Phone Switch ......................................................... 85

Private Space ......................................................... 87

Opening Private Space for the First Time .......................... 87

Encrypting Pictures/Videos/Files ....................................... 88

Locking Apps ..................................................................... 89

Using Password Book ........................................................ 89

Setting Private Space ........................................................ 90

Settings .................................................................. 92

Wi-Fi .................................................................................. 92

9

Bluetooth ........................................................................... 92

Mobile Network .................................................................. 92

More Connection Settings ................................................. 93

Home Screen & Lock Screen ............................................ 94

Notification & Status Bar .................................................... 95

Display ............................................................................... 95

Sound and Vibration .......................................................... 95

SyncMind ........................................................................... 95

Features ............................................................................ 96

Password and Security ...................................................... 98

Apps ................................................................................ 100

Battery ............................................................................. 101

Storage ............................................................................ 101

Location ........................................................................... 102

Privacy ............................................................................. 102

Users and Accounts ......................................................... 103

Accessibility ..................................................................... 103

Digital Wellbeing & Parental Controls .............................. 103

Google ............................................................................. 104

System and Update ......................................................... 105

About Phone .................................................................... 106

For Your Safety..................................................... 107

General Safety ................................................................ 107

Radio Frequency (RF) Energy ......................................... 109

Distractions .......................................................................111

Product Handling ..............................................................111

10

Electrical Safety ............................................................... 116

Radio Frequency Interference ......................................... 117

Explosive Environments................................................... 119

Specification ........................................................ 120

CE Caution ........................................................... 121

Battery Caution ................................................................ 121

USB Port .......................................................................... 121

Proper Use....................................................................... 121

Disposal of Your Old Appliance .......................... 122

EU DECLARATION OF CONFORMITY ................ 123

ErP Conformity .................................................... 124

11

Exciting New Features

Face Recognition

With the front camera, you can use your face to unlock the
screen, access Private Space, or open the apps locked by
Private Space. Your phone can automatically turn on the screen
and recognize your face to unlock the screen each time you raise
your phone.

Under-Display Fingerprint Identification

With the under-display fingerprint sensor you can register up to 5
fingerprints and use them to unlock the phone, access Private
Space, or open a bound app when the screen is off or locked.

Camera Features

 Multi-camera: Use multiple cameras to capture photos or

videos at the same time.

 8K video and 64M photo: Capture 8K videos and photos

with resolution up to 64M.

 VLOG: Use templates and follow the instructions to record

one or several video clips. The phone will automatically
produce a vlog clip with background music, ready for sharing.

 Wide-angle camera: Take photos or record videos with a

wider vision range.

12

 Macro camera: Shoot close-ups of the subjects, such as

flowers, insects, and small items.

 AI scene recognition: AI scene recognition can

automatically adjust the colour and lighting settings to match
the scene or subject. For example, if you are taking a picture
of flowers, it will choose the best colour for flowers and the
picture will be more vivid.

 Refocus: Use portrait mode to capture photos of people and

you can adjust the focus and depth later.

 Moon mode: Capture realistic photos of the moon.

Private Space

Private Space allows you to encrypt your files, lock your apps and
manage your account passwords. To access Private Space, you
need to draw a pattern, enter a password, or use your registered
fingerprint or face.

Phone Switch

You can use Phone Switch to easily transfer data such as
contacts, messages, pictures, audio, videos, etc. from your old
Android phone to the new one. You need to install Phone Switch
on both phones first.

Nearby Share

You can use Bluetooth or Wi-Fi to share things like photos,
videos, documents, and links with other devices near your phone.

13

Getting Started

Getting to Know Your Phone

Earpiece

Front camera

Touch screen

nano-SIM

card tray

14

Proximity &
light sensor

Volume key

Power key

Under-display
fingerprint
sensor

Speaker

r

Laser auto-focus

Back cameras

senso

Flash

NFC area

USB Type-C/
headset jack

15



Knowing the Keys

Key Function

Power key

Vol ume key

NOTES:

Press and hold to power off or restart.

 Press to turn off or on the screen display.

Press or hold either end of the key to turn the
volume up or down.

 You can also press and hold the Power key to wake up the

Google Assistant. See “Wake up Google assistant” in

Features.

 You can use virtual keys or gestures to navigate your phone.

Setting the Navigation Style.

See

Setting Up Your Phone

The nano-SIM card(s) can be installed or removed while the
phone is turned on.

WARNING!

To avoid damage to the phone, do not use any other kind of SIM
cards, or any non-standard nano-SIM card cut from a SIM card.
You can get a standard nano-SIM card from your service
provider.

16

1. Insert the tip of the tray eject tool into the hole on the card
tray.

CAUTION:

Never replace the included tray eject tool with sharp objects.
Ensure that the tray eject tool is perpendicular to the hole.
Otherwise, the phone may be damaged.

17

2. Pull out the card tray and install the nano-SIM card(s) into
the card slot(s) as shown. Carefully slide the tray back into
place.

NOTE:

Both nano-SIM card slots support 5G, 4G, 3G, and 2G network,
and either card can be used for mobile data.

Charging the Phone

Your phone’s battery should have enough power for the phone to
turn on, find a signal, and make a few calls. You should fully
charge the battery as soon as possible.

18

WARNING!

Use only ZTE-approved chargers and USB Type-C cables. The
use of unapproved accessories could damage your phone or
cause the battery to explode.

WARNING!

Do not remove the back cover. The battery is not removable.
Removal may cause fire or explosion.

1. Connect the adapter to the charging jack. Do not force the
connector into the jack.

2. Connect the charger to a standard AC power outlet. If the
phone is on, you’ll see a charging icon such as
appear on the status bar.

19

or

3. Disconnect the charger when the battery is fully charged.

NOTE:

If the battery is extremely low, you may be unable to power on
the phone even when it is being charged. In this case, try again
after charging the phone for at least 20 minutes. Contact the
customer service if you still cannot power on the phone after
prolonged charging.

Powering On/Off

 Press and hold the Power key to turn on your phone.

 To power off, press and hold the Power key until the options

menu appears and then touch

NOTE:

If the screen freezes or takes too long to respond, try pressing
and holding the Power key for over 10 seconds to restart the
phone.

> .

Setting Up for the First Time

When you first power on your phone after you purchase it or
reset it to factory settings, you need to do some settings before
using it.

Select the language and follow the on-screen prompts to set up
your phone.

20

Locking/Unlocking the Screen and Keys

Your phone allows you to quickly lock the screen and keys (put
the phone to sleep mode) when not in use and to turn the screen
back on and unlock it when you need it.

To lock the screen and keys:

To quickly turn the screen off and lock the keys, press the Power
key.

NOTE:

To save battery power, the phone automatically turns off the
screen after some time of inactivity. You will still be able to
receive messages and calls while the phone screen is off.

To unlock the screen and keys:

1. Press the Power key to turn the screen on.

2. Swipe on the screen.

NOTE:

If you have set a face verification, a fingerprint, an unlock pattern,
a PIN or a password for your phone (see

Using Your Fingerprint and Protecting Your Phone With Screen
Locks), you’ll need to use your face or fingerprint, draw the pattern,

or enter the PIN/password to unlock your screen.

21

Using Face Recognition,

Getting to Know the Home Screen

Your home screen is extendable, providing more space for apps,
widgets, or folders. Simply swipe left or right on the home screen
to see the extended panels. You can also add or remove home
screen panels, or set the main home screen panel.

NOTE:

Swipe right on the left-most panel to use the Google app.

To add a new home screen panel:

Touch and hold an item such as an app or a folder on the home
screen and drag it to the right edge of the screen to create a new
home screen panel and put the item on it.

To delete a home screen panel:

Touch and hold the shortcuts, folders, and widgets on the panel
and select Delete. The empty panel is then deleted
automatically.

To set the main home screen panel:

1. Touch and hold an empty area of the home screen. You can
slide left or right to view the home screen panels.

2. Touch
main home screen.

at the top of a home screen panel to set it as the

22

Personalizing

Selecting the Home Screen Mode

You can change the home screen mode by displaying all apps on
the home screen or in the app list, or use a simple home screen
layout.

1. Touch and hold an empty place on the home screen and

touch Settings.

2. Touch Home screen mode and choose the home screen

mode you like.

 Display Home screen and all apps: You can swipe up

on the home screen to open the app list and find all your
apps.

 Display Home screen only: All your apps are put on the

home screen. Swipe left or right on the home screen to
find them.

 Easy Home screen: This mode adopts a simple home

screen layout with larger icons and font size for easy
navigation. You can swipe up on the home screen to open
the app list and find all your apps.

NOTE:

To organize apps quickly on the home screen, see Organizing

Home Screen Icons. When the home screen mode is set to

Display Home screen only, you can hide apps on the home
screen. See

Hiding Apps.

23

Setting the Navigation Style

You can set the navigation style as virtual navigation or gesture
navigation.

Use Virtual Navigation

To enable virtual navigation:

1. Open Settings and touch Features > System navigation.

2. Select Virtual navigation.

NOTE:

Touch
key layout, or turn on or off the concealable navigation bar. To
hide the navigation bar, switch off Always show navigation bar
and touch
bar again, swipe up from the bottom of the screen.

To use virtual navigation:

 Touch

 Touch and hold

 Touch (the Back key) to go to the previous screen.

 Touch

 Touch twice to switch to the most recent application.

beside Virtual navigation to change the navigation

on the navigation bar. To display the navigation

(the Home key) to return to the home screen from

any application or screen.

to use the Google Assistant.

(the Recent apps key) to see recently used apps.

24

Use Gesture Navigation

To enable gesture navigation:

1. Open Settings and touch Features > System navigation.

2. Select Gestures.

NOTE:

Touch
Google Assistant when using gesture navigation, enable the
avoid mis-operation option, display or hide the bottom indicator,
and adjust the back sensitivity of screen edges for gesture
navigation.

To use gesture navigation:

 Swipe up from the bottom of your screen to return to the

 Swipe up from the bottom of your screen to the middle and

 Swipe left or right along the bottom of your screen to switch

 Swipe inside from the left or right edge of your screen to go to

 Swipe up from the bottom left or bottom right of your screen to

beside Gestures to set whether you can open the

home screen from any application or screen.

hold to see recently used apps.

among recently used apps.

the previous screen.

activate the Google Assistant.

25

Changing the System Language

1. Open Settings and touch System and update > Languages
& input > Languages. The first language in the list is the

default system language.

2. Touch Add a language and then the language you need.
Select the regional variant of the language if prompted.

3. Touch and hold a language and move it to the top to switch to
that language.

NOTE:

To remove languages from the list, touch
the languages you want to delete.

> Remove and select

Switching to Vibration or Silent Mode

You can set the phone to vibration or silent mode by using one of
the following methods.

 Press the Volume key up or down and then touch the icon

below the slider to switch the phone to vibration or silent
mode or turn on the sound.

 Press the Volume up key and the Power key at the same

time to switch to silent mode or vibration mode.

NOTE:

You can select to switch to silent or vibration mode by
opening Settings > Sound and vibration > Switch to
silent/vibrate and choosing Mute or Vibrate.

26

 Swipe down from the status bar to open the notification panel

and drag the panel downwards. Touch Ring, Vibrate, or
Silent to switch the phone to vibration or silent mode or turn
on the sound.

 Open Settings and touch Sound and vibration > Sound

mode, and then select Vibrate or Silent to switch to vibration

or silent mode.

Using Do Not Disturb Mode

You can limit interruptions with Do Not Disturb mode. This mode
can mute sound, stop vibration, and block visual disturbances.
You can pick what to block and what to allow.

Turn On or Off Do Not Disturb Mode

1. Open Settings and touch Sound and vibration > Do Not
Disturb.

2. Touch Turn on now or Turn off now.

Set the Exceptions for Do Not Disturb Mode

1. Open Settings and touch Sound and vibration > Do Not
Disturb.

2. Select the following options and choose what to allow.

 People: Allow calls, messages, or conversations.

 Apps: Choose which apps can send you notifications.

 Alarms & other interruptions: Allow alarms, media

sounds, touch sounds, reminders, or calendar events.

27

Set an Automatic Schedule

You can set automatic schedules to activate Do Not Disturb
mode for specific times or events.

1. Open Settings and touch Sound and vibration > Do Not
Disturb > Schedules.

2. Touch an existing schedule to turn it on or off, or touch
next to the schedule to customize it.

- or -

Touch Add more to create your own schedules.

Set How Long Do Not Disturb Mode Lasts

1. Open Settings and touch Sound and vibration > Do Not
Disturb > Duration for Quick Settings.

2. Set how long Do Not Disturb mode will stay on when you turn
it on.

Choose Settings for Hidden Notifications

1. Open Settings and touch Sound and vibration > Do Not
Disturb > Display options for hidden notifications.

2. Set notification behaviour in Do Not Disturb mode. You can
block sound or visuals from notifications, or customize more
restrictions.

28

Choosing Your Wallpaper

You can set the wallpaper for the home screen or lock screen.

1. Touch and hold an empty place on the home screen and then

touch Wallpaper.

2. Select a pre-set wallpaper, or touch GALLERY to select a

picture and pan and zoom on it to select the area for the
wallpaper.

3. Touch SET AS and choose where the wallpaper should be

used.

NOTE:

Alternatively, you can open Settings and touch Home screen &

lock screen > Wallpapers to set the wallpaper.

Using ZTE Locker

ZTE Locker allows you to switch the lock screen wallpapers
automatically.

1. Open Settings and touch Home screen & lock screen >
ZTE Locker.

2. Turn on the switch at the top to enable ZTE Locker.

3. If necessary, choose to update the lock screen wallpapers
over Wi-Fi only automatically and add more pictures from
Photos as the lock screen wallpapers.

29

Using Always-On Display

If the Always-on display feature is enabled, you can always view
information, such as time and date, battery level and notification
icons on the screen when the screen is turned off.

1. Open Settings and touch Home screen & lock screen >
Always-on display.

2. Turn on the switch at the top to enable the Always-on display
feature.

3. In the Enable time settings section, you can select to enable
the Always-on display feature all the time or for 10 seconds,
or customize a schedule for this feature.

4. If necessary, switch on Auto-off when battery is low to turn
off this feature automatically when the battery is low.

NOTE:

Touch MORE STYLES to select the information style you like.

Setting Screen Refresh Rate

A higher screen refresh rate will help deliver a smoother visual
experience, which may consume more battery power. Some apps
may have compatibility issues with high refresh rate, so these
apps will always run at a refresh rate of 60 Hz.

1. Open Settings and touch Display > Screen refresh rate.

2. Select Auto, 60Hz, 90Hz, 120Hz or 144Hz as you need.

30

Using Dark Mode

When Dark mode is enabled, your phone will turn the screen to
dark with white text on a black background, relieving eye irritation
caused by screen glare at night.

1. Open Settings and touch Display > Dark mode.

2. Switch on Turn on now to enable Dark mode.

- or -

If you want to set a schedule when Dark mode will be turned
on automatically, touch Turn on automatically to enable
automatic Dark mode and select an option.

NOTE:

Not all apps support Dark mode.

Using Read Mode

When Read mode is enabled, your phone will automatically
adjust screen colour, which makes it easier to look at your screen
or read on the phone. You can add apps to this mode.

To enable Read mode for the entire phone:

1. Open Settings and touch Display > Read mode.

2. Switch on For entire device.

To enable Read mode for certain apps:

1. Open Settings and touch Display > Read mode.

2. Switch on Custom apps and ensure that For entire device

is turned off.

31

3. Touch Add apps to this mode.

4. Select the apps you want to use in Read mode and touch

ADD.

Using Night Light

You can enable Night Light to tint the screen amber and reduce
the intensity of bright colours for eye protection, or set a schedule
when Night Light will be turned on.

1. Open Settings and touch Display > Night Light.

2. Switch on Turn on now to enable Night Light.

- or -

If you want to set a schedule when Night Light will be turned
on automatically, touch Turn on automatically to enable
automatic Night Light and select an option.

3. Drag the sliders below Intensity of filter to adjust the eye
protection effect when Night Light is on.

Enabling Full-Screen Display

If an app cannot automatically adapt to display in full screen, you
can switch on the full-screen display option to make it fit the
screen.

Enabling full-screen display may cause the apps to be stretched
improperly and some UI elements of the apps may disappear
behind the front camera.

32

To make an app adapt to display in full screen manually:

1. Open Settings and touch Display > Full-screen display
settings.

2. Turn on the switch beside the app you need.

Using One-Handed Mode

You can enable one-handed mode to comfortably operate your
phone with one hand.

1. Open Settings, touch Features > One-handed mode and
turn on the switch.

NOTE:

The One-handed mode option is not available when gesture
navigation is enabled.

2. Touch and hold
the following.

 Touch

left.

 Drag

resize the screen.

 Touch the empty area outside the small screen to exit

one-handed mode.

to enter one-handed mode. You can do

or to move the small screen to the right or

or at the top corner of the small screen to

33

Knowing the Basics

Phone Status Icons

The status bar at the top of the home screen provides phone and
service status icons on the right side. Below are some of the
icons you may see.

3G connected

4G connected

5G connected

Vibration on

Silent mode on

Do Not Disturb mode
on

Battery low

Battery full

Battery charging Alarm set

Wired headset
connected

No signal

Signal strength

Mobile data in use

Airplane mode

Connected to a
Wi-Fi® network

Speaker on

Phone microphone
off

Location service
active

VoLTE o n

34

Notification Icons

The status bar at the top of the home screen provides notification
icons on the left. Below are some of the icons you may see.

New message(s) from
the Messages app

New Wi-Fi network
detected

Missed call

Call in progress

Call on hold

USB connected

Song playing

Using Quick Settings

The Quick Settings make it convenient to view or change the
most common settings for your phone.

Swipe down from the status bar and drag the notification panel
downwards to open the Quick Settings panel.

To turn on or off settings quickly:

1. Open the Quick Settings panel.

2. To turn on or off a setting, touch its tile. Touch and hold
certain tiles to access more setting options. For example,
touch and hold the Wi-Fi tile to open Wi-Fi settings.

35

To customize the Quick Settings panel:

You can add, remove or rearrange the tiles on the Quick Settings
panel.

1. Open the Quick Settings panel.

2. Touch

 Touch and hold a tile and drag it to the position you want.

 Touch and hold a tile and drag it to the section below to

at the top and do one of the following.

hide it.

 In the Hold and drag to add shortcuts section, drag a

tile up to show it in the Quick Settings panel.

Using App Shortcuts

The app shortcuts feature allows you to quickly access common
app functions from the home screen and the app list screen.

NOTE:

Not all apps support the app shortcuts feature.

1. Touch and hold an app on the home screen.

2. From the displayed menu, touch the function you want to use
in the app.

36

NOTE:

You can also touch and hold a function with the icon
and drag it to a home screen panel to create a shortcut of the
function.

next to it,

Notification Dots

Some apps will display a dot when they have notifications. Touch
and hold an app with a dot on the home screen to preview its
notifications. You can swipe a notification left or right to dismiss it.

To choose between badge numbers and dots:

1. Open Settings and touch Notification & status bar > Home
screen badge app icon.

37

NOTE:

You can also access the menu from the home screen. Touch
and hold an empty place on the home screen and touch
Settings > Home screen badge app icon.

2. Touch Show badge as > Number/Dot.

To turn on/off notification dots for all apps:

1. Open Settings and touch Notification & status bar > Home
screen badge app icon.

2. Touch the On/Off switch to turn it on or off.

To turn on/off notification dots for specific apps:

1. Open Settings and touch Notification & status bar > Home
screen badge app icon.

2. Touch the On/Off switch to turn it on.

3. Open Settings and touch Apps > SEE ALL [number] APPS.

4. Touch the app you want to customize.

5. Touch Notifications and touch the Allow notification dot
switch.

Switching Apps

1. Open the recent apps list. The apps you’ve used recently are
displayed in a series of cards. Swipe left and right to see all
the cards.

NOTE:

To view how to see recently used apps in different navigation
styles, see

Setting the Navigation Style.

38

2. Touch a card to open that app.

NOTE:

You can swipe a card up to remove it from the screen, which will
free up running memory on the phone.

Hiding Apps

When the home screen mode is set to Display Home screen
only (see

apps on the home screen.

1. Spread on the home screen to access the Hidden apps

2. Touch

3. Select the apps you want to hide and touch OK.

Spread on the home screen to find all hidden apps. You can
touch and hold an app on the Hidden apps screen and touch
Unhide to show it on the home screen again.

Selecting the Home Screen Mode), you can hide the

screen.

.

NOTE:

Organizing Home Screen Icons

You can move or align several apps quickly on the home screen.

To move several apps to another home screen panel quickly:

1. Touch and hold an empty place on the home screen.

2. Find and check the apps you want to move, and then the
home screen thumbnails are shown at the bottom.

3. Touch and hold any one of the apps and drag the apps to

39

another home screen thumbnail. The apps will be moved to
that home screen panel.

To align the apps on a home screen panel automatically:

1. Touch and hold an empty place on the home screen.

2. Check any app on the home screen to show the home screen
thumbnails at the bottom.

3. Swipe left or right to select the home screen panel you want
to organize.

4. Touch Align with top or Align with bottom to align all the
apps on the home screen panel.

Using Split-Screen Mode

You can work with two apps at the same time in split-screen
mode.

NOTE:

Some apps may not support split-screen mode.

1. Open the first app you want to use and then open the recent
apps list.

2. Find that app card and touch

3. Return to the home screen or open the app list to select the
second app.

To exit split-screen mode, drag the border separating the two
apps to the top or bottom of the screen.

at its top.

40

Security

Protecting Your Phone With Screen Locks

You can protect your phone by creating a screen lock. When it is
enabled, you need to swipe up on the screen, draw a pattern or
enter a numeric PIN or password to unlock the phone’s screen
and keys.

1. Open Settings and touch Password and security > Screen
lock.

2. Touch None, Swipe, Pattern, PIN or Complex password.

 Touch None to disable the screen lock.

 Touch Swipe to enable screen lock and allow unlocking

with a “swipe” gesture. You can unlock the screen by
touching the display and sliding up.

 Touch Pattern to create a pattern that you must draw to

unlock the screen.

 Touch PIN or Complex password to set a numeric PIN

or a password that you must enter to unlock the screen.

CAUTION:

Remember the pattern, PIN or password you set. Otherwise, you
will have to contact the customer service to reflash the phone
software to use your phone, and all data in your phone will be
erased.

41

Using Your Fingerprint

With the under-display fingerprint sensor you can register up to 5
fingerprints and use them to unlock the phone, access Private
Space and apps locked by Private Space, or open a bound app
when the screen is off or locked.

NOTES:

 The fingerprint feature is usable only when a screen lock

(Pattern, PIN, or Complex password) is enabled. When the
screen lock is reset to None or Swipe, all registered
fingerprints are erased.

 If you restart your phone, you need to enter the screen lock

pattern, PIN or password you set to unlock the screen for the
first time.

Register a Fingerprint

1. Open Settings and touch Password and security >
Fingerprint.

2. Enter the screen lock pattern, PIN or password you set. If you
haven’t set a screen lock, follow the prompts to set it.

3. Touch REGISTER or Add fingerprint.

4. Follow the prompts to record the centre and the edges of a
finger.

5. Touch OK.

NOTE:

Touch an existing fingerprint record to rename or delete it.

42

Set Fingerprint Functions

1. Open Settings and touch Password and security >
Fingerprint.

2. Enter the screen lock pattern, PIN or password you set.

3. You can set the following options.

 Unlock your phone: Unlock the phone with a registered

fingerprint when the screen is off or locked.

 Show fingerprint icon: Show a fingerprint icon on the

screen if you touch the screen or lift your phone while the
screen is off.

 Fingerprint animation style: Select the animation style

you like for fingerprint unlocking.

 Access Private Space: When this feature is enabled,

you can access Private Space and apps locked by Private
Space with a registered fingerprint. See

 Simple touch: When the screen is off or locked, you can

Private Space.

quickly open an app with a registered fingerprint by
holding on the fingerprint icon and then swiping towards
the shortcut icon of the app.

Using Face Recognition

You can use face recognition to unlock the screen, access
Private Space, or open the apps locked by Private Space.

To improve security of your phone, a high-level security option of
face recognition is enabled by default (which means that if the
screen lock pattern, PIN or password you set is not used for 24
hours, you will need to enter the pattern, PIN or password for

43

authentication). You can go to the security settings of face
recognition, and change the security level to normal (which
means that you will need to enter the screen lock pattern, PIN or
password every 72 hours), and this may lower the phone
security.

NOTES:

 The security strength of face recognition is lower than that of

PIN, password, pattern or fingerprint.

 If you restart your phone, you need to enter the screen lock

pattern, PIN or password you set to unlock the screen for the
first time.

Create a Face

1. Open Settings and touch Password and security > Face
recognition.

2. Enter the screen lock pattern, PIN or password you set. If you
have not set a screen lock, choose one backup screen lock
method to set the screen lock pattern, PIN or password.

3. Read the disclaimer for face recognition and touch ACCEPT.

4. Check or uncheck Turn on Raise to wake to improve user
experience of face unlock. If this option is enabled, your
phone will turn on the screen and recognize your face to
unlock the screen automatically each time you raise your
phone and hold it to your face.

5. Touch CREATE NOW and follow the prompts to register your
face.

44

Use Face Recognition to Unlock the Screen

After creating your face, you can unlock the screen with face
recognition.

1. Press the Power key to turn on the screen display if the

screen is off.

NOTE:

You can also pick up your phone to turn on the screen. To
enable this feature, open Settings and touch Features >
Gesture & motion and switch on Raise to wake.

2. Put your face in front of the screen. If the face recognition fails,

touch

to try again.

Set Face Recognition Options

You can set what face recognition can do on your phone.

1. Open Settings and touch Password and security > Face

recognition.

2. Enter the screen lock pattern, PIN or password you set.

3. You can set the following options.

 Unlock phone: Select how the screen is unlocked with

your face.

 Unlock apps: If this option is enabled, you can use face

recognition to open the apps locked by Private Space.

Private Space.

See

 Access Private Space: If this option is enabled, you can

use face recognition to access Private Space.

 Do not recognize face when eyes are closed: If this

45

option is enabled, you cannot use face recognition to
unlock the phone when you close your eyes.

 Screen brightness compensation: If this option is

enabled, the phone will increase screen brightness
automatically in a dim light to help verify your face.

 Delete facial data: Delete your recorded face data.

 Security settings: Change the security level to high or

normal. The high security level is set by default.

Protecting Your Phone With App Pinning

You can pin an app's screen to keep it in view until you unpin it.
This feature can be used, for example, to let a trusted friend play
a specific game.

NOTE:

When an app is pinned, the pinned app may open other apps and
your personal data may be accessible.

Turn On App Pinning

1. Open Settings and touch Password and security > App
pinning.

2. Touch the On/Off switch.

3. Read the on-screen prompts and touch OK.

4. To add security for unpinning, switch on Lock device when
unpinning and set up a screen lock with or without fingerprint
as prompted, or switch on Ask for unlock pattern before

46

unpinning, Ask for PIN before unpinning, or Ask for
password before unpinning if you’ve set a screen lock

already.

Pin an App

1. Ensure that app pinning is turned on.

2. Open the recent apps list. If the app you want to keep in view
is not in recent apps, open it first.

3. Swipe left or right to find the app card. Then touch
top of the card and select Pin.

at the

Unpin the App

1. To unpin the app and return to normal use, touch and hold

both

and for virtual navigation; swipe up from the
bottom of the screen and hold for a while for gesture
navigation.

2. If screen lock is enabled for app pinning, swipe up on the lock
screen and draw the pattern or enter the PIN/password. You
can also unlock the screen with your fingerprint or face if you
have registered it on the phone.

47

Connecting to Networks

Connecting to Mobile Networks

Manage the nano-SIM Cards

When two nano-SIM cards are installed, you can enable/disable
one or both of the cards, select the card for mobile data, or
choose the default card for calls.

To enable or disable a card:

1. Open Settings and touch Mobile network > SIM cards.

2. In the Dual SIM settings section, touch the switch on the right
to enable or disable a card.

To turn on/off mobile data:

1. Open Settings and touch Mobile network > SIM cards.

2. In the Data/Call settings section, touch one of the two Mobile
data switches.

NOTE:

Switch on Dual sim smart switch if you want to use the other
card for mobile data when the network status of the card you
select for mobile data is poor.

To set the default card for calls:

1. Open Settings and touch Mobile network > SIM cards.

2. Touch Default SIM for calling to set the preferred SIM for
outgoing calls.

48

Control Mobile Data Use

1. Open Settings and touch Mobile network > Mobile data.

2. Touch the nano-SIM card name.

3. Touch the Mobile data switch to enable or disable mobile

data use.

Enable 5G

5G networks are only available in some countries and regions.
For detailed information, please contact your mobile service
provider.

1. Open Settings and touch Mobile network > Mobile data.

2. Touch the nano-SIM card name.

3. Switch on Enable 5G.

- or -

1. Open Settings and touch Mobile network > Mobile data.

2. Touch the nano-SIM card name.

3. Touch Preferred network type and select 5G/4G/3G/2G

auto.

Use Adaptive 5G

When the Adaptive 5G feature is enabled, your phone will
automatically switch between 5G and 4G networks to save
battery power according to the app running status and mobile
data speed.

1. Open Settings and touch Mobile network > Mobile data.

2. Touch the nano-SIM card name.

49

3. Touch Adaptive 5G and turn on the switch at the top.

4. You can also touch Add Application and add apps to the 5G
preferred list, which will make them always connect to 5G
networks when the phone screen is on and the apps are
running in the foreground.

NOTE:

It’s recommended to keep this feature turned on as it will not
affect the use of 5G networks and the battery life will be
significantly reduced if it is turned off.

Select Preferred Network Type

1. Open Settings and touch Mobile network > Mobile data.

2. Touch the nano-SIM card name.

3. Touch Preferred network type and select the type of
network you prefer the phone to connect to.

Set Access Point Names

To connect to the Internet, you can use the default Access Point
Names (APN). And if you want to add a new APN, please contact
the service provider to get the necessary information.

1. Open Settings and touch Mobile network > Mobile data.

2. Touch the nano-SIM card name.

3. Touch Access Point Names and then touch

4. Touch each item to enter the information you get from your
service provider.

5. Touch

> Save to complete.

50

.

NOTE:

To set the APN to default settings, touch

> Reset to default.

Connecting to Wi-Fi

Wi-Fi is a wireless networking technology that can provide
Internet access at distances of up to 100 meters, depending on
the Wi-Fi router and your surroundings.

To turn Wi-Fi on and connect to a Wi-Fi network:

1. Open Settings and touch Wi-Fi.

2. Slide the Use Wi-Fi switch to the on position to turn on Wi-Fi.

3. Touch a Wi-Fi network name to connect to it.

4. If the network is secured, enter the password and touch

CONNECT, or touch
password when it is available.

NOTES:

 Your phone automatically connects to previously used Wi-Fi

networks when they are in range.

 Your phone can automatically use mobile data network

when the Wi-Fi signal is weak. To use this feature, switch
on Auto-switch to mobile network. Additional charges
may occur.

 Your phone can connect to dual Wi-Fi networks (2.4 GHz

and 5 GHz) at the same time to let you enjoy stable and
high-speed network access. To use this feature, touch Dual
Wi-Fi networks speedup and turn on the switch, and then
select the auxiliary Wi-Fi network.

to scan the QR code of the

51

Connecting to Devices

Connecting to Bluetooth Devices

Bluetooth is a short-range wireless communication technology.
Phones or other devices with Bluetooth capabilities can
exchange information wirelessly within a distance of a few meters.
The Bluetooth devices must be paired before the communication
is performed.

1. Open Settings and touch Bluetooth.

2. Turn on the switch at the top. Your phone automatically scans
for and displays the IDs of all available Bluetooth devices in
range.

3. Touch the device you want to pair with.

4. If necessary, confirm that the Bluetooth passkeys are the
same between the two devices and touch PAIR. Alternatively,
enter a Bluetooth passkey and touch PAIR.

Pairing is successfully completed when the other device
accepts the connection or the same passkey is entered.

NOTE:

The Bluetooth passkey may be fixed for certain devices, such as
headsets and hands-free car kits. You can try entering 0000 or
1234 (the most common passkeys), or refer to the documents for
that device.

52

Connecting to Your Computer via USB

You can connect your phone to a computer with a USB cable and
transfer music, pictures, and other files in both directions. Your
phone stores these files in the phone storage.

If you are using USB tethering, you must turn that off before you
can use USB to transfer files between your phone and computer.

Connect Your Phone to a Computer via USB

1. Connect your phone to the computer with a USB cable.

2. Open the notification panel and touch USB (
Use USB for options menu.

3. Choose one of the following options.

 Charge only: Charge your phone via USB.

 Install driver: Install the driver needed for some USB

connection modes (such as MTP). You only need to install
the driver on the same PC once.

NOTE:

You can also install the driver on PC by running the
executable file in the new CD-ROM drive.

 Media device MTP / Android Auto: Transfer files on

Windows® PC or Mac®.

 Camera PTP: Transfer photos or files if MTP is not

supported by your computer.

53

) to open the

Disconnect Your Phone From the Computer

To disconnect the phone from the computer, simply unplug the
USB cable when you’re finished.

Sharing Files With Nearby Devices

With Nearby Share, you can share photos, videos, and
documents with nearby devices via Bluetooth or Wi-Fi.

Turn Sharing On or Off

1. On your phone, make sure Bluetooth, Wi-Fi and Location are
turned on. See

to Wi-Fi and Location.

2. Open Settings and touch More connection settings >
Advanced > Nearby Share.

3. Touch the switch at the top to turn Nearby Share on or off.

Share Content With Someone

1. Open the content, like a photo or webpage on your phone.

2. Find and touch the Share option and then select Nearby
Share.

3. Touch Turn on if Nearby Share is switched off.

4. Hold your phone and your friend’s device which supports the
Nearby Share feature close to each other.

NOTE:

Make sure both devices are unlocked, and have Nearby
Share, Wi-Fi, Bluetooth and location turned on.

Connecting to Bluetooth Devices, Connecting

54

5. If prompted, touch the Nearby Share notification on your
friend’s device to make that device visible to nearby devices.

6. On your phone, your friend’s device name will appear and
touch the device name to send the content.

7. Accept the sharing on your friend’s device.

Get Content From Someone

1. Ask your friend to follow the “
steps above.

2. You’ll get a notification that someone is sharing content with
you. Touch the notification if you haven’t set your phone
visible to nearby devices.

Share Content With Someone”

NOTE:

Make sure both devices are unlocked, and have Nearby
Share, Wi-Fi, Bluetooth and location turned on.

3. Touch Accept to get the content.

Choose Who Can Share Content With You

1. Open Settings and touch More connection settings >
Advanced > Nearby Share.

2. Touch Device visibility and choose one of the following
options.

 All Contacts: Your phone is visible to your contacts while

your phone screen is on and unlocked. You need to sign
in to your Google account first.

 Some Contacts: Your phone is visible to nearby contacts

you choose while your phone screen is on and unlocked.

55

You need to sign in to your Google account first.

 Hidden: Your phone is only visible while Nearby Share is

turned on and you need to make your phone visible
manually.

Set Data Usage for Sharing

1. Open Settings and touch More connected settings >
Advanced > Nearby Share.

2. Touch Data and choose one of the following options.

 Data: Mobile data may be used for small files. Charges

may apply.

 Wi-Fi only: Never use mobile data to share.

 Without internet: Files will always be shared offline.

Using USB On-The-Go (OTG)

Your phone supports USB On-The-Go. You can connect the
phone and a USB peripheral device (such as a USB flash drive, a
USB mouse, or a USB keyboard) with an OTG adapter.

For example, when you connect the phone with a USB flash drive,
you can browse the files on the flash drive; connect the phone
with a USB mouse and you can navigate the phone with the
mouse.

NOTE:

To safely remove a connected USB storage device (such as a
USB flash drive), open Settings, touch Storage and find the

name of the device. Then touch

next to it.

56

Exchanging Data via NFC

Near Field Communication (NFC) allows your phone to make
contactless payment with NFC-enabled terminals when they
touch each other or in close proximity.

Depending on the applications that you have installed on your
phone, you might be able to use your phone as a transit pass or
as an access pass. To use this feature, tap the back of your
phone against an NFC-enabled access point, subject to
applicable terms and conditions from the particular vendor.

To turn on and use NFC:

1. Open Settings and touch More connection settings.

2. Slide the NFC switch to the on position.

3. If you want to use NFC for contactless payment. Touch

Contactless payments to select the payment app you have
installed that supports NFC.

57

Sharing Your Mobile Data Connection Through Tethering

You can use tethering to share your phone’s Internet connection
with a computer that connects to your phone via USB cable or by
Bluetooth.

NOTE:

You cannot transfer files between your phone and the computer
when the phone is USB tethered.

1. Open Settings and touch Mobile network > Hotspot &
tethering.

2. Switch on USB tethering or Bluetooth tethering.

 For USB tethering, connect your phone to the computer

with the supplied USB cable before touching USB
tethering.

 For Bluetooth tethering, pair your phone with the

computer via Bluetooth and set the computer to obtain
its network connection via Bluetooth.

NOTE:

To stop sharing your data connection, switch off USB tethering
or Bluetooth tethering.

58

Phone Calls

Placing Calls

Place a Call by Dialing

1. From the home screen, touch

2. Touch
the contact name with the dialpad. Touch
incorrect digits.

As you enter the phone number or the contact name, your
phone searches for matching information in your contacts. If
you see the number and contact you want to call, touch it to
get call, messaging, and history options.

3. Touch

NOTE:

To make an international call, touch and hold the 0 key to enter
the plus (+) symbol. Next, enter the country code, followed by the
city/area code and then the phone number.

to open the dialer and enter the phone number or

NOTE:

below the keypad to dial a voice call.

Place a Call From the Call History

The call history is a list of all the calls you've placed, received, or
missed. It provides a convenient way to redial a number, return a
call, or add a number to your contacts.

.

to delete

59

1. From the home screen, touch > (in the top search
field) > Call history.

NOTE:

Touch Missed to find all missed calls.

2. Touch

beside a listing to call back.

NOTE:

You can also touch the contact icon in front of the listing to get
more options for calling and texting.

Call Your Contacts

1. From the home screen, touch
your contacts.

2. Touch a contact and then touch the number to place a voice
call, or touch

to start a Google Duo video call.

> the tab to view all

Answering or Rejecting Calls

Answer a Call

When you receive a phone call, slide up to answer the call.

- or -

If the screen is unlocked, touch ANSWER.

60

NOTE:

To silence the ringer before answering the call, press either end
of the Volume key.

Reject a Call

When you receive a phone call, slide
You can also touch Reply to reject the call and select a pre-set
text message or edit one to send to the caller.

- or -

If the screen is unlocked, touch DECLINE to reject the call. You
can also touch the caller number or name, and then touch Reply
to reject the call and select a pre-set text message or edit one to
send to the caller.

down to reject the call.

Using Options During a Call

During a call, you will see a number of on-screen options. Touch
an option to select it.

 Touch

 Touch

 Touch to switch to the keypad when you need to enter a

code (for example, the PIN for your voicemail or bank
account) during the call.

 Touch

to turn on or off the speaker.

to mute or unmute your microphone.

to put the call on hold.

61

 Touch to make another call separately from the first call,

which is put on hold.

 Touch

conference call.

 Touch

switch to the other call that has been put on hold.

 Touch

WARNING!

Because of higher volume levels, do not place the phone near
your ear during speakerphone use.

to merge the separate calls into a single

to put the caller you are speaking to on hold, and

to end the current call.

Managing Multi-party Calls

When the call waiting and conference call features are available,
you can switch between two calls or set up a conference call.

NOTE:

The call waiting and conference call features need network
support and may result in additional charges. Please contact your
service provider for more information.

Switch Between Current Calls

When you’re on a call and another call comes in, your phone
screen informs you and displays the caller ID.

62

To respond to an incoming call while you’re on a call:

 Slide

up to answer the call. This puts the first caller on

hold and answers the second call.

 Touch Answer & end ongoing call to answer the call. This

ends the first call and answers the second call.

 Slide

down to reject the second call.

 Touch Reply to reject the second call and select a pre-set

text message or edit one to send to the caller.

To switch between two calls:

Touch

.

Set Up a Conference Call

With this feature, you can talk to multiple people at the same time.

1. Place the first call.

2. Once you have established the connection, answer an
incoming call or touch
puts the first caller on hold.

3. When you’re connected to the second party, touch

4. If you need to add more parties, have them call you or touch

to dial the number, and touch to merge the calls one

by one.

NOTE:

The number of calls you can merge depends on your network.
Contact your mobile service provider for more information.

and dial the second number. This

.

63

If one of the people you called hangs up during the call, you and
the remaining callers stay connected. If you initiated the call and
are the first to hang up, all callers are disconnected.

To end the conference call, touch

.

64

Contacts

You can add contacts on your phone and synchronize them with
the contacts in your Google account.

To see your contacts, touch Google (folder) > Contacts from
the home screen.

Adding a New Contact

1. Open Contacts.

2. Touch

3. Enter the contact name, phone numbers, email addresses,
and other information. Touch More fields if necessary.

4. Touch Save.

Importing and Exporting Contacts

You can import contacts from your nano-SIM card, the phone
storage, or external OTG storage, or export contacts to the
phone or OTG storage. This is especially useful when you need
to transfer contacts between different devices.

Import Contacts From the nano-SIM Card

1. Open Contacts.

2. Touch

to add a new contact.

> Settings > Import > SIM [card name] > OK.

65

NOTE:

If only one nano-SIM card is installed or enabled, touch
Settings > Import > SIM card > OK.

3. Check the contacts you need and then touch Import.

>

Import Contacts From the Phone or External Storage

1. Open Contacts.

2. Touch

3. Select .vcf file and touch OK.

4. Touch
external OTG storage and touch one to import contacts.

> Settings > Import.

and find the vCard file(s) on the phone storage or

Export Contacts to the Phone or External Storage

1. Open Contacts.

2. Touch

3. Touch
be saved.

4. Edit the file name if needed and touch SAVE to create the file.

> Settings > Export.

and select the directory in which the vCard file will

Setting a Ringtone for a Contact

Assign a special ringtone to a contact, so you know who is
calling when you hear the ringtone.

66

1. Open Contacts.

2. Touch a contact you want to set a ringtone for and then touch

> Set ringtone.

3. Select the ringtone or music file you like and touch OK.

Setting Call Blocking

The call blocking feature allows you to block calls and messages
from certain numbers.

1. Open Contacts.

2. Touch

3. Touch Add a number.

4. Enter a phone number or touch

the contact list.

5. Touch Block.

NOTES:

 You can also block calls from unidentified callers by switching

on Unknown in the Blocked numbers screen.

 To unblock a number, touch

touch Unblock.

> Settings > Blocked numbers.

to select a number from

next to the number and

67

Messages

You can use Messages to exchange text messages (SMS),
multimedia messages (MMS), and chat messages.

Sending a Message

1. From the home screen, touch .

2. Touch Start chat.

3. Add recipients by one of the following ways.

 Manually enter the recipient’s number or contact name.

(You can touch
the phone presents a few suggestions, touch the one
you want to add.

 Select a recipient from your contact list.

 To add more recipients for a group conversation, touch

to choose the recipients and then touch Next. You

can edit the group name if necessary.

4. Touch the text box and enter the message text.

5. If you want to send a multimedia message, touch
select existing photos/videos or shoot new ones and add
them to the message, or touch
recordings or files to the message.

6. For a multimedia message, touch and hold to mark the
message as urgent or add a message subject.

to enter numbers with a dialpad.) If

to

to add location, voice

68

7. If two nano-SIM cards are available, you can also touch and
to choose the card for sending this message.

hold

8. Touch

NOTES:

.

 If you add two or more recipients, the message may be sent

as a group MMS where everyone can reply and see each
other’s messages. For group message setting, touch

Settings > [nano-SIM card name] > Group messaging

(when two nano-SIMs are installed) or
Advanced > Group messaging (when only one nano-SIM
card is installed) from the Messages screen.

> Settings >

>

 You can also include email addresses as recipients for a

multimedia message.

 Do not add any attachment if you want to send a text

message. Otherwise you may be charged for a multimedia
message.

Message Options

On the Messages screen, touch and hold a thread and the
following options are available.

 Touch

Archived from the Messages screen to find all archived
messages.

 Touch

to archive the thread. You can touch >

> Delete to delete the thread.

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

Touch
contacts.

 Touch

thread, and the thread will be moved to “Spam & blocked.”
You can touch

screen to find all blocked messages.

to add the new number in the thread to your

> OK to block the contact or number in the

> Spam & blocked from the Messages

NOTE:

You can touch and hold a thread and touch more to select them,
and then choose to archive or delete them.

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Camera

Capturing a Photo

1. Open the Camera app.

2. Aim the camera at the subject and make any necessary

adjustments. PHOTO (auto camera) mode is used by default.

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Number Function

1 Enable or disable AI scene recognition.

2 Change the HDR setting.

3 Change the flash setting.

4 View pictures and videos you have taken.

5 Capture a picture.

6 Switch between the front and back cameras.

Swipe left or right to switch among the default
PHOTO mode, MULTI-CAMERA mode, VIDEO
mode, NIGHT mode and PORTRAIT mode. Touch
MORE to use other special camera modes:

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MANUAL, PANORAMA, MONO, MAGIC
SHUTTER, LONG EXPO, WATERMARK,
MACRO, 64M and MOON.

Zoom slider: Drag it up or down to zoom in or out;
touch the dots to switch to 0.5x zoom (the
wide-angle camera), 1x zoom (the standard

8

camera), 2x zoom (the portrait camera), 5x zoom
(the periscope camera), or 60x zoom.

Use auto-beauty mode or customize the personal

9

options to beautify faces in the picture.

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Number Function

Change the aspect ratio, set the timer, show or
hide grid for balanced photo composition, enable
Live photo mode to shoot a dynamic photo, enable

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or disable the level guide, or change more camera
settings.

11 Apply a filter.

WARNIN G!

Keep a safe distance when using the flash. Do not point the
flash towards the eyes of people or animals.

NOTE:

You can spread or pinch on the screen to zoom in or out
before taking pictures.

3. Touch the area where you want the camera to focus, or

leave the camera to autofocus on the centre of the image.

NOTE:

You cannot touch the viewfinder screen to focus when the
wide-angle camera is in use.

NOTE:

In auto camera mode, when you touch the screen to focus
and the exposure icon
you can drag
and hold the focal point to lock the focus (not available for

the wide-angle camera) and exposure.

appears beside the focal point,

up or down to adjust the exposure. Touch

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4. Lightly touch .

NOTES:

 You can quickly open the camera or take a snapshot by

pressing the Power key twice quickly. To use this feature,
touch

Double tap Power key.

 You can also touch and hold

record a video clip. To use this feature, touch
camera screen and select More Setting > Long press

shutter > Video/Burst.

on the camera screen and touch More Setting >

to take burst shots or

on the

Recording a Video

You can record normal video clips in standard video mode, or
choose other special video modes, such as VLOG, HDR,
MOVIE MODE, SLOW MOTION and TIMELAPSE. Your phone
supports up to 8K resolution and 30 FPS or 60 FPS for video
recording in standard video mode. 60 FPS is available for 4K
resolution and below.

1. Open the Camera app.

2. Touch VIDEO to switch to standard video mode.

NOTE:

Touch VIDEO again to select other video modes. See

Other Camera Modes.

3. Aim the camera at the subject and you can make the
following adjustments.

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Using

 Touch to switch to 0.5x zoom (the

wide-angle camera), 1x zoom (the standard camera), 2x
zoom (the portrait camera), or 5x zoom (the periscope
camera).

 Touch

 Touch

auto-focus tracking in the viewfinder screen. This feature
is not available for the wide-angle camera.

 Touch

 If you record the video while holding the phone sideways,

touch
or Surround recording to highlight the sound behind you,
in front of you, or around you.

 Touch

 Touch to add a filter.

 Touch

show or hide grid for balanced video composition, or
change more settings.

4. Touch

to pause or resume recording, or touch to save the
frame as a photo.

5. Touch to stop recording.

to adjust the white balance.

and then touch an object in motion for

to change the flash setting.

and select Front recording, Rear recording

to use auto-beauty mode.

to set the video quality and frame rate (FPS),

to start recording. You can touch or

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NOTES:

 You can touch any area on the screen that you want the

camcorder to focus on before and during recording (not
available for the wide-angle camera).

 You can spread or pinch on the screen to zoom in or out

before and during recording (not available for the wide-angle
camera).

 When you touch the screen to focus and the exposure icon

appears beside the focal point, you can drag up or
down to adjust the exposure. Touch and hold the focal point
to lock the focus (not available for the wide-angle camera)
and exposure.

Using AI Scene Recognition

AI scene recognition can automatically adjust the colour and
lighting settings to match the scene or subject. For example, if
you are taking a picture of flowers, it will choose the best colour
for flowers and the picture will be more vivid.

1. Open the Camera app.

2. Highlight AI to enable AI scene recognition if it is turned off.

3. Aim the camera at the subject. A scene icon will appear
depending on the subject detected.

4. Touch

NOTE:

AI scence recognition is only available in auto camera mode.

to take the photo.

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Using MULTI-CAMERA Mode

In this mode, you can take pictures or record videos by using
multiple cameras simultaneously.

To take pictures in MULTI-CAMERA mode:

1. Open the Camera app.

2. Touch MULTI-CAMERA.

3. Touch the small windows below to switch among previews
of 0.5x zoom, 1x zoom, or 5x zoom.

4. Touch
respectively by the wide-angle camera, standard camera,
and periscope camera.

To record videos in MULTI-CAMERA mode:

1. Open the Camera app.

2. Touch MULTI-CAMERA and then touch

3. If you want to combine the videos captured by multiple
cameras into one video clip, touch

switch on Multiple Video Capture mode. You can also
switch off this option to save the videos separately.

4. Touch the preview windows to select two or three you need.

5. Touch START SHOOTING.

Before and during recording, you can change the layout of
the preview windows. Touch

to take three pictures which are captured

.

at the top and

NOTE:

or to change their

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position. If you have selected two preview windows, you can
touch
picture-in-picture. Touch

to enable split-screen or to enable

on a window to expand it to full

screen.

6. Touch

7. Touch

to start recording.

to stop recording.

Using PORTRAIT Mode

You can use PORTRAIT mode to focus on your subject with a
depth effect and blur backgrounds. If a face is detected by the
camera, you can also enable auto-beauty mode and add
different portrait lighting effects.

1. Open the Camera app.

2. Touch PORTRAIT.

3. Aim the camera at the subject and you can make the
following adjustments.

 Touch

on-screen instructions to help the camera focus on the
subject.

 Touch

 Touch and then select a portrait lighting effect for

your photo.

 Touch and then adjust the slider to change the

shutter aperture.

to enable auto AI framing and follow the

to manage auto-beauty level.

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4. Touch to take the photo.

NOTE:

For a picture taken in PORTRAIT mode, you can open it in full
screen, touch
touch Refocus and then touch anywhere on the picture to
refocus or adjust the blurriness, or touch Lighting to change
the lighting effect if a face is detected in the picture. You need to
touch
information in PORTRAIT mode before taking pictures.

> Bokeh Refocus or > Portrait lighting,

> More Setting and switch on Record depth

Using Manual Camera Mode

You can use manual camera mode to adjust more camera
options for your photo such as ISO, white balance, exposure, etc.

1. Open the Camera app.

2. Touch MORE > MANUAL.

3. Aim the camera at the subject and you can make the
following adjustments.

 Touch

wide-angle camera), 1x zoom (the standard camera), or
2x zoom (the portrait camera).

 When you touch the screen to focus, a blue focus box

appears. You can drag it to any area on the screen that
you want to focus on. Touch and hold it to lock or unlock
the focus.

to switch to 0.5x zoom (the

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 Drag the yellow circle to any area on the screen where

you want the camera to meter exposure so as to adjust
the photo brightness. Touch and hold the circle to lock or
unlock exposure.

 Touch the camera option icons below and use the slider

to adjust them, including shutter speed, ISO, overall
exposure, white balance, interval for time lapse pictures,
and focus.

4. Touch

NOTE:

When the wide-angle camera is in use, you cannot touch the
viewfinder screen to focus or adjust the focus option.

to take the photo.

Using Macro Camera Mode

You can use the macro camera mode to shoot close-ups of the
subjects, such as flowers, insects, and small items.

1. Open the Camera app.

2. Touch MORE > MACRO.

3. Keep the subject close to the camera.

4. Touch

NOTE:

You cannot touch the viewfinder screen to focus in this mode.

to take the photo.

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Using Other Camera Modes

Your camera app offers other powerful and interesting camera
modes. Touch MORE in the viewfinder screen to find them all.

 NIGHT: Capture pictures in low-light environment.

 PANOR AMA: Capture panoramic photos either horizontally

or vertically.

 MONO: Take a photo with only one colour visible. Touch a

colour option, and then use the range slider to adjust the
colour selection to achieve the desired effect. You can also
replace the colour you reserved in the picture with another
colour.

 MAGIC SHUTTER: Capture star trail in the night sky by

allowing the shutter to stay open for a long time. Please use a
tripod or keep your phone steady when capturing the photo.

 LONG EXPO: Capture flowing water, car trail, or light

drawing with or without person in the picture. Please keep
your phone steady when capturing the photo.

 WATERMARK: Add a watermark you like to your photo

manually.

 64M: The picture resolution is set to 64M in this mode, so

you can take high-quality pictures.

NOTE:

You cannot zoom in or out on the screen in this mode.

 MOON: Put the moon in the frame as prompted on the

screen to help capture realistic photos of the moon.

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VLOG (VIDEO): You can preview different vlog templates



and choose the one you like, and then follow the
instructions to record a video clip or several video clips
which will be combined into one vlog with music. For some
vlog templates, try not to move your phone during the
recording and the camera will focus or zoom automatically.

 HDR (VIDEO): When recording a video in conditions where

the backlight is strong or the contrast is sharp, you can use
this mode to get more details and improve light and shadow
effects in your video.

 MOVIE MODE (VIDEO): Take an ultra-wide screen video so

as to have a cinematic effect. You can also enable the
portrait effect to keep the person in the video in focus and
the background blurred. To enable the portrait effect, touch

the icon
recording.

at the top to change it to before the

 SLOW MOTION (VIDEO): Adjust the slow motion speed

(FPS) and capture slow motion video clips. You can play
back parts or all of the video in slow motion.

 TIMELAPSE (VIDEO): Record time lapse videos. It’s

recommended to use a tripod or hold your phone steady
during the recording. You can touch
adjust the recording speed.

at the corner to

NOTE:

Some camera modes are only available for the back camera.

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Voice Recorder

Voice Recorder enables you to record and listen to voice

memos.

Recording a Voice Memo

1. Open Voi c e Recorder.

2. Touch

3. Touch
the following:

 Touch

 Touch

 Touch an added time tag to attach a picture or add text.

4. Touch DONE to stop recording.

5. Edit the file name and touch SAVE to save the recording.

If you don’t want to save the memo after recording it, touch

DELETE > DELETE to delete it.

Playing a Voice Memo

1. Touch at the top right of the screen to see all
recordings.

2. Touch the title of a memo to play it. During the playing, you

to select the audio format of the recording.

to start recording. During recording, you can do

or to pause or continue the recording.

or to add a time tag or photo tag to the

recording.

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can touch to change the playback speed, touch View
tag to view all tags, touch
photo tag, or touch and hold a tag to delete it.

or to add a time tag or

Trimming a Voice Memo

1. While playing a recording, touch to open the editing

screen.

2. Drag

3. Touch TRIM.

4. Edit the new file name and touch SAVE.

or to trim the recording. You can touch to

preview the trimmed recording.

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Phone Switch

You can use Phone Switch to easily transfer data such as
contacts, messages, pictures, audio, videos, etc. from your old
Android phone to the new one. You need to install Phone
Switch on both phones first.

NOTE:

For detailed help information, open Phone Switch and touch

> Help.

To install the Phone Switch app on another phone:

1. Open Phone Switch.

2. Touch Share Phone Switch.

3. Turn on Bluetooth on another phone.

4. Touch SHARE and then touch the phone name in the list to
send the app installation file to that phone.

5. Install the Phone Switch app on that phone after the
installation file has been received.

To transfer data from the old phone to the new one:

1. Turn off the mobile data connection and enable the location
service on both phones.

2. Open the Phone Switch app on the new phone and touch
NEW. A QR code will be displayed on the screen.

3. Open the Phone Switch app on the old phone and touch
OLD.

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4. Use the old phone to scan the QR code on the new phone’s
screen to connect the two phones via Wi-Fi.

NOTE:

If the connection fails, touch Unable to connect? and
follow the on-screen instructions to try again.

5. Check the data you need to transfer on the old phone and
touch START CHANGING.

6. Wait until the data has been transferred and imported to the
new phone. Touch DONE.

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Private Space

Private Space allows you to encrypt your files, lock your apps
and manage your account passwords. To access Private Space,
you need to draw a pattern, enter a password, or use your
registered fingerprint or face.

Opening Private Space for the First Time

When you use Private Space for the first time, you need to set a
new lock pattern or password for Private Space.

1. Open Private Space.

2. Touch SETUP PASSWORD.

3. Draw and redraw a pattern that you must draw to access

Private Space, or touch Or set password to set a password
that you must enter to access Private Space.

NOTE:

This pattern or password is for accessing Private Space
only and can be different from the pattern or password for
screen lock.

4. Select the security question and enter your answer, and

then touch DONE.

NOTE:

If you forget the pattern or password you set, you can reset
it by entering the answer to the security question.

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5. If you have registered a fingerprint in your phone, the phone
will prompt you to use your fingerprint to access Private
Space. Touch OK to confirm.

NOTE:

You can also use face recognition to access Private Space. See

Set Face Recognition Options.

Encrypting Pictures/Videos/Files

After the pictures, videos, and files are encrypted, they can be
accessed only in Private Space.

1. Open Private Space.

2. Enter the lock pattern or password you set or use your
registered fingerprint or face.

3. Touch Pictures, Videos or Files.

4. Touch
storage. You can also take pictures or videos and encrypt
them directly.

The added items will be moved into Private Space.

NOTE:

To decrypt pictures, videos, or files, touch and hold an item and
touch more to select them, and then touch

to add pictures, videos, or files from your phone

> OK.

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Locking Apps

After an app is locked, you need to enter the lock pattern,
password or fingerprint you set before using that app. You can
also use face recognition to open the locked apps. See

Face Recognition Options.

1. Open Private Space.

2. Enter the lock pattern or password you set or use your
registered fingerprint or face.

3. Touch App lock.

4. Turn on the switches beside the apps you want to lock.

NOTE:

Touch
on or off this feature, or touch Lock mode to set when the
locked apps will be locked again after you open them.

on the App lock screen and touch App lock to turn

Set

Using Password Book

1. Open Private Space.

2. Enter the lock pattern or password you set or use your
registered fingerprint or face.

3. Touch Password book. You can add and manage your
account description, user name, password and note in the
password book.

89

Setting Private Space

1. Open Private Space.

2. Enter the lock pattern or password you set or use your
registered fingerprint or face.

3. Touch

 Password manager:

 Private Space backup: Back up Private Space data. If

and set the following options.

- Login type: Select pattern or password as the login

type to access Private Space and the locked apps.

- Security question: Edit your security question and

answer.

NOTE:

If you forget the lock pattern or password, you can
touch Forgot password on the screen and enter your
answer to reset the pattern or password.

- Pattern feedback: Set whether the phone vibrates or

whether the pattern is visible when you draw the lock
pattern.

- Fingerprint access Private Space: Set whether to

use the fingerprint you set to access Private Space and
the locked apps.

you forget the pattern or password of Private Space, you
cannot restore the data.

90

 Private Space restore: Restore Private Space data.

 Backup reminder notification: Set whether to be

notified to back up regularly when Private Space has new
data.

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Settings

The Settings app contains most of the tools for customizing
and configuring your phone.

Wi-Fi

Open Settings and touch Wi-Fi. You can turn Wi-Fi on or off
and configure your Wi-Fi connections. See

Wi-Fi.

Bluetooth

Open Settings and touch Bluetooth. You can turn Bluetooth
on or off and configure your Bluetooth connections. See

Connecting to Bluetooth Devices.

Mobile Network

Airplane Mode

Open Settings and touch Mobile network > Airplane mode to
turn airplane mode on or off. All the phone’s radios that transmit
voice or data are turned off when airplane mode is on.

Hotspot & Tethering

Open Settings and touch Mobile network > Hotspot &
tethering to share your phone’s mobile data connection with

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Connecting to

PCs or other devices. See Sharing Your Mobile Data

Connection Through Tethering.

Mobile Data

Open Settings and touch Mobile network > Mobile data to
control mobile data and data roaming, enable 5G, check and
manage mobile data use, set network type, and set access
point names and other network options. See

Mobile Networks.

NOTE:

The data usage is measured by your phone, and your carrier’s
data usage accounting may differ.

Connecting to

SIM Cards

Open Settings and touch Mobile network > SIM cards to
enable/disable installed nano-SIM cards or mobile data, or set
the default card for calling when two cards are available.

More Connection Settings

Open Settings and touch More connection settings to use
the following features.

 Cast: Mirror your phone screen to a smart TV or TV box in

the same Wi-Fi network.

 NFC: Turn on or off the NFC feature. See

via NFC.

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Exchanging Data

 Contactless payments: Manage contactless payment

setting for apps using NFC for contactless payments.

 VPN: Set up and connect to virtual private networks.

 Private DNS: Turn Private DNS on or off, or change its

settings. To get information from a website, your phone first
asks where the website is. Private DNS is a way to help
secure these questions and answers. We recommend
keeping Private DNS turned on.

 Printing (Advanced): Use the default printing service or

other printer plug-ins installed from the Google Play Store or
your printer manufacturer for wireless printing.

 Chromebook (Advanced): Connect with your Chromebook

device.

 Nearby Share (Advanced): Use Bluetooth or Wi-Fi to

share files with other devices near your phone. You can
share things like photos, videos, documents, and links. See

Sharing Files With Nearby Devices.

 Android Auto (Advanced): Connect to your vehicle and

use your phone on the car’s dashboard.

Home Screen & Lock Screen

Open Settings and touch Home screen & lock screen to
change the theme, set the wallpapers, configure the home
screen settings, enable ZTE Locker, enable Always-on display,
or configure lock screen settings.

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Notification & Status Bar

Open Settings and touch Notification & status bar to manage
app notifications, status bar options, and advanced notification
options.

Display

Open Settings and touch Display to configure the display
options, including brightness level, screen refresh rate, Dark
mode, Read mode, Night Light, colour mode and colour
temperature, full screen display settings, screen timeout,
auto-rotate screen, text and display size, etc.

Sound and Vibration

Open Settings and touch Sound and vibration. Adjust
different types of volume, toggle sound mode (see

Vibration or Silent Mode), set Do Not Disturb options (see Using
Do Not Disturb Mode), set up ringtone and notification sound,

use Headset Hi-Fi, set DTS sound effects, and set other sounds
and vibrations.

Switching to

SyncMind

Open Settings and touch SyncMind. The following features
are available.

 5G smart communication: You can check the network

speed, signal quality, and signal strength of your phone, and

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set the following enhancement options.

 Dual Wi-Fi networks speedup: Your phone can

connect to dual Wi-Fi networks (2.4 GHz and 5 GHz) at
the same time to let you enjoy stable and high-speed
network access. See

 Smart adaptive 5G: When this feature is enabled, your

Connecting to Wi-Fi.

phone will automatically switch between 5G and 4G
networks to save battery power according to the app
running status and mobile data speed. See

Use

Adaptive 5G.

 AI system engine: Check the CPU and memory usage,

ROM information, flash health index, and battery
temperature, and view the introduction of AI system engine.

Features

Open Settings and touch Features. The following features are
available.

 System navigation: Set the navigation style as virtual

navigation or gesture navigation. See

Style.

 One-handed mode: Only available when virtual navigation

is in use. You can enable or disable one-handed mode. See

Using One-Handed Mode.

 Z-POP: While Z-POP is on, a floating bubble appears on

the edge of the screen. You can drag the bubble to reveal
navigation operations. Touch Custom button to customize
the default and expanded buttons. Enable Auto-move to

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Setting the Navigation

edge on full screen to hide the floating bubble into the
edge of the screen automatically when using an app in full
screen.

 Record screen: Set sound source, video quality and the

touch interaction option for screen recording.

NOTE:

To record the screen and save it as a video, swipe down the
status bar with two fingers and touch Record screen in the

Quick Settings panel, touch
recording or change sound source, and then touch
start recording and

 Screen-edge mistouch prevention: Adjust the width of

edge touch area to prevent accidental touches on the
screen edges.

 Gesture & motion: You can control the phone with special

finger gestures or by moving the phone in different ways.
Touch the switches to enable each function; touch each
function to view how to use it or try it out.

NOTE:

The use of phone cover/case may stop certain functions
from working.

 Scheduled power on/off: Set the day and time when the

phone automatically powers on or off.

 Wake up Google assistant: When this feature is enabled,

you can wake up the Google Assistant by pressing and
holding the Power key for about 0.5 seconds. To power off

or to pause or stop.

97

to mute the

to

or restart the phone, you need to press and hold the Power
key for more than 3 seconds.

Password and Security

Open Settings and touch Password and security to configure
options that help keep your phone and data safe.

 Screen lock: Disable the screen lock or enable it with swipe,

pattern, PIN, or password. See

Screen Locks.

Touch beside Screen lock to set its options.

 Fingerprint: Set up to 5 fingerprints and enable them to

unlock the phone, quickly open a selected app, or access
Private Space. See

 Face recognition: Use face recognition to unlock the

screen, access Private Space, or open the apps locked by
Private Space. See

 Google Play Protect: Google Play Protect regularly checks

your apps and phone for harmful behaviour and warns you
about any detected potential harm.

 Find My Device: Use Find My Device to locate, lock, or

wipe your lost device remotely. The lost device must be
signed in to a Google account.

 Security update: Check for security update of your system.

 Emergency information: Edit your medical information

and emergency contacts for first responders to read from
your lock screen.

Using Your Fingerprint.

Using Face Recognition.

Protecting Your Phone With

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 Smart Lock: Keep the phone unlocked when connected to

trusted devices, in trusted places, or unlocked when your
phone is being carried on the body.

NOTE:

You need to sign in to your Google account on the phone to
use all the Smart Lock features.

 Device admin apps: View or deactivate apps you have

authorized to be device administrators.

 SIM card lock:

 Lock SIM card: Activate or deactivate the PIN lock to

require the PIN before accessing the nano-SIM card.

 Change SIM PIN: Change the PIN used to access the

nano-SIM card.

NOTE:

Put all your confidential passwords in a safe place for future
use. If you enter the wrong SIM PIN more times than
allowed, your nano-SIM card will be locked and you cannot
access the mobile phone network. Contact your operator for
a PIN Unlock Key (PUK) to restore the nano-SIM card.

 Encryption & credentials: Check the encryption status of

your phone and set the credential storage options.

 Trust agents: View or deactivate trust agents.

 App pinning: Pin an app's screen to keep it in view until

you unpin it. This feature can be used, for example, to let a
trusted friend play a specific game. See

Phone With App Pinning.

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Protecting Your

Apps

App Info

Open Settings and touch Apps. View recently opened apps at
the top or touch SEE ALL [number] APPS to see all apps
installed on your phone and manage them. Touch an app to see
its information and configure the available options.

Screen Time

Open Settings and touch Apps > Screen time to find out how
much time you spend on apps and set the total time per day
that you can use an app. When you reach your limit, the app
closes and its icon dims.

Default Apps

Open Settings and touch Apps > Default apps to select the
default app for web browsing, phone calling, messaging, etc.
Touch Opening links to set Instant apps options, or touch an
installed app to check its supported links and set whether to
open the links in the app, and clear the app’s defaults.

Permission Manager

Open Settings and touch Apps > Permission manager to
check what apps have been allowed to access certain
permissions. You can also change the app permissions.

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