ZTE Axon 10 Pro User Guide

User Manual

About This Manual

Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference.

No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.

Notice

ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice. This manual has been designed with the utmost care to ensure the accuracy of its content. However, all statements, information and recommendations contained therein do not constitute a warranty of any kind, either expressed or implied. Please refer to

For Your Safety to be sure to use your phone properly and safely.

We offer self-service for our smart terminal device users. Please visit the ZTE official website (at http://www.ztedevices.com) for more information on self-service and supported product models. Information on the website takes precedence.

Disclaimer

ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorised modifications of the software.

Images and screenshots used in this manual may differ from the actual product. Content in this manual may differ from the actual product or software.

Trademarks

ZTE and the ZTE logos are trademarks of ZTE Corporation.

Android™ is a trademark of Google LLC.

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE Corporation is under license.

microSDXC Logo is a trademark of SD-3C, LLC.

Qualcomm® Snapdragon™ is a product of Qualcomm Technologies, Inc. and/or its subsidiaries.

Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated, registered in the United States and other countries.

Qualcomm® aptX™ is a product of Qualcomm Technologies, Inc. and/or its subsidiaries.

Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other countries. aptX is a trademark of Qualcomm Technologies International, Ltd., registered in the United States and other countries.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together, DTS:X, the DTS:X logo, and DTS:X Ultra are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

Other trademarks and trade names are those of their respective owners.

Instructional Icons

Additional information, supplementary

NOTE

CAUTION

WARNING

instruction or tips for the operation of the product.

Safety information that, if ignored, may cause minor damage to the equipment or service interruption.

Safety information that, if ignored, may cause serious damage to the equipment or danger to personal safety.

Version No.: R1.0

Edition Time: April 8, 2019

Contents

Exciting New Features ........................................... 12

In-Screen Fingerprint Identification .................................... 12

Face Recognition .............................................................. 12

Camera Features .............................................................. 12

Private Space .................................................................... 13

Phone Switch .................................................................... 13

Getting Started ....................................................... 14

Getting to Know Your Phone ............................................. 14

Knowing the Keys .............................................................. 16

Setting Up Your Phone ...................................................... 16

Charging the Phone........................................................... 18

Powering On/Off ................................................................ 20

Setting Up for the First Time .............................................. 20

Locking/Unlocking the Screen and Keys ........................... 21

Getting to Know the Home Screen .................................... 22

Personalizing .......................................................... 24

Setting the Navigation Style ............................................... 24

Changing the System Language ....................................... 27

Switching to Vibration or Silent Mode ................................ 27

Using Do Not Disturb Mode ............................................... 28

Choosing Your Wallpaper .................................................. 30

Using ZTE Locker .............................................................. 30

Enabling Display Optimization ........................................... 31

Using Night Light ............................................................... 31

Using Read Mode .............................................................. 32

Using One-Handed Mode .................................................. 32

Knowing the Basics ............................................... 34

Phone Status Icons ............................................................ 34

Notification Icons ............................................................... 35

Using Quick Settings ......................................................... 35

Using App Shortcuts .......................................................... 36

Notification Dots ................................................................. 37

Opening and Switching Apps ............................................. 38

Using Split-Screen Mode ................................................... 39

Security .................................................................. 41

Protecting Your Phone With Screen Locks ........................ 41

Using Your Fingerprint ....................................................... 42

Using Face Recognition ..................................................... 43

Protecting Your Phone With Screen Pinning ...................... 45

Connecting to Networks ....................................... 48

Connecting to Mobile Networks ......................................... 48

Connecting to Wi-Fi ........................................................... 50

Connecting to Devices .......................................... 51

Connecting to Bluetooth Devices ....................................... 51

Exchanging Data via NFC .................................................. 52

Using Tap & Pay ................................................................ 52

Connecting to Your Computer via USB .............................. 54

Using USB On-The-Go (OTG) ........................................... 55

Sharing Your Mobile Data Connection Through

Tethering ................................................................. 56

Phone Calls ............................................................ 57

Placing Calls ...................................................................... 57

Answering or Rejecting Calls ............................................. 58

Using Options During a Call .............................................. 59

Managing Multi-Party Calls ................................................ 60

Contacts .................................................................. 62

Adding a New Contact ....................................................... 62

Importing and Exporting Contacts ..................................... 62

Setting a Ringtone for a Contact........................................ 64

Combining Contacts .......................................................... 65

Joining Duplicate Contacts ................................................ 65

Separating Contact Information ......................................... 66

Deleting or Sharing Multiple Contacts ............................... 66

Setting Call Blocking .......................................................... 66

Messages ................................................................ 68

Sending a Message ........................................................... 68

Message Options .............................................................. 69

Web Browser .......................................................... 71

Opening the Browser ......................................................... 71

Using Multiple Browser Tabs ............................................. 71



Changing Chrome Settings ................................................ 72

Camera ................................................................... 73

Capturing a Photo .............................................................. 73

Recording a Video ............................................................. 75

Using AI Camera Mode ...................................................... 76

Using Wide-Angle Camera Mode ...................................... 77

Using PORTRAIT Mode ..................................................... 78

Using SPORT Mode .......................................................... 78

Using Manual Camera Mode ............................................. 79

Using Other Camera Modes .............................................. 80

Photos .................................................................... 82

Opening Photos ................................................................. 82

Sharing Your Photos or Videos .......................................... 82

Deleting Unwanted Photos or Videos ................................ 82

Restoring a Photo or Video ................................................ 83

Music ...................................................................... 84

Viewing Your Music Library ................................................ 84

Playing Music ..................................................................... 84

Managing Playlists ............................................................. 84

Voice Recorder ....................................................... 86

Recording a Voice Memo ................................................... 86

Playing a Voice Memo ....................................................... 86

Trimming a Voice Memo .................................................... 87

Game Assist ........................................................... 88

Phone Switch ......................................................... 89

Private Space.......................................................... 91

Opening Private Space for the First Time .......................... 91

Encrypting Pictures/Videos/Files ....................................... 92

Locking Apps ..................................................................... 92

Using Password Book ....................................................... 93

Setting Private Space ........................................................ 93

Speech Translator .................................................. 95

Translating the Conversation ............................................. 95

Translating the Text ........................................................... 96

Translating the Content in Other Apps ............................... 96

Settings ................................................................... 98

Network & Internet ............................................................. 98

Connected Devices ......................................................... 100

Apps & Notifications ........................................................ 101

Battery ............................................................................. 103

Features .......................................................................... 103

Display ............................................................................. 105

Sound .............................................................................. 105

Storage ............................................................................ 105

Security & Location.......................................................... 106

Accounts .......................................................................... 108

Accessibility ..................................................................... 109

Google ............................................................................. 109

System ............................................................................. 109

For Your Safety .................................................... 112

General Safety ................................................................. 112

Radio Frequency (RF) Energy ......................................... 114

Distractions ...................................................................... 116

Product Handling ............................................................. 116

Electrical Safety ............................................................... 122

Radio Frequency Interference ......................................... 123

Explosive Environments................................................... 124

Disposal of Your Old Appliance .......................... 126

EU DECLARATION OF CONFORMITY ................ 127

Exciting New Features

In-Screen Fingerprint Identification

With the in-screen fingerprint sensor you can register up to 5 fingerprints and use them to unlock the phone or access Private Space.

Face Recognition

You can use your face to unlock the screen or to open the apps locked by Private Space. Your phone can automatically turn on the screen and recognize your face to unlock the screen each time you raise your phone.

Camera Features

 Zoom control: Use the zoom control to switch to 1x zoom,

3x zoom or the wide-angle camera.

 AI camera: AI camera can automatically adjust the colour

and lighting settings to match the scene or subject. For example, if you are taking a picture of flowers, it will choose the best colour for flowers and the picture will be more vivid.

 Wide-angle camera: Take photos with a wider vision range.

You can turn on distortion correction if necessary.

 PORTRAIT mode: Use PORTRAIT mode to focus on your

subject with a depth effect and blur backgrounds. You can also select different lighting effects for your photo.

 SPORT mode: The camera can remain focused on a moving

subject, or capture faces or typical poses automatically.

Private Space

Private Space allows you to encrypt your files, lock your apps and manage your account passwords. To access Private Space, you need to draw a pattern, enter a PIN, or use your registered fingerprint.

Phone Switch

You can use Phone Switch to easily transfer data such as contacts, messages, pictures, audio, videos, etc. from your old Android phone to the new one. You need to install Phone Switch on both phones first.

Getting Started

Getting to Know Your Phone

Light senso

Proximit

senso

Touch screen

In-screen

fingerprint

nano-SIM

microSDXC

card tra

Earpiece/ Stereo speaker

Front camera

Volume key

Power key

Stereo speaker

Back

cameras

Flash

NFC area

USB Type-C/ headset jack

Knowing the Keys

Key Function

Power key

Vol ume key

NOTE:

You can use virtual keys or gestures to navigate your phone, and three navigation styles are available. See Setting the Navigation

Style.

 Press and hold to turn on or off aeroplane

mode, turn on or off vibration or sound, restart, or power off.

 Press to turn off or on the screen display.

Press or hold either end of the key to turn the volume up or down.

Setting Up Your Phone

The nano-SIM card(s) can be installed or removed while the phone is turned on.

WARNING!

To avoid damage to the phone, do not use any other kind of SIM cards, or any non-standard nano-SIM card cut from a SIM card. You can get a standard nano-SIM card from your service provider.

1. Insert the tip of the tray eject tool into the hole on the card tray.

2. Pull out the card tray. You can place a nano-SIM card on the card slot 1, and place a nano-SIM card or a microSDXC card (optional) on the card slot 2, as shown. Carefully slide the tray back into place.

Card slot 1

Card slot 2

NOTE:

The two card slots support 4G/3G/2G networks.

Charging the Phone

Your phone’s battery should have enough power for the phone to turn on, find a signal, and make a few calls. You should fully charge the battery as soon as possible.

WARNING!

Use only ZTE-approved chargers and USB Type-C cables. The use of unapproved accessories could damage your phone or cause the battery to explode.

NOTES:

 Use the charger that comes in-box with your phone to charge

the battery. It’s specially built to support Quick Charge.

 Your phone is also compatible with wireless charging devices

approved by ZTE, which are sold separately.

WARNING!

Do not remove the back cover. The battery is not removable. Removal may cause fire or explosion.

1. Connect the adapter to the USB Type-C jack. Do not force the connector into the jack.

2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as or ,

appear on the status bar.

3. Disconnect the charger when the battery is fully charged.

NOTE:

If the battery is extremely low, you may be unable to power on the phone even when it is being charged. In this case, try again after charging the phone for at least 30 minutes. Contact the customer service if you still cannot power on the phone after prolonged charging.

Powering On/Off

 Press and hold the Power key to turn on your phone.

 To power off, press and hold the Power key to open the

options menu, and touch > .

NOTE:

If the screen freezes or takes too long to respond, try pressing and holding the Power key for over 10 seconds to restart the phone.

Setting Up for the First Time

When you first power on your phone after you purchase it or reset it to factory settings, you need to do some settings before using it.

Select the language field and follow the on-screen prompts to set up your phone.

Locking/Unlocking the Screen and Keys

Your phone allows you to quickly lock the screen and keys (put the phone to sleep mode) when not in use and to turn the screen back on and unlock it when you need it.

To lock the screen and keys:

To quickly turn the screen off and lock the keys, press the Power key.

NOTE:

To save battery power, the phone automatically turns off the screen after some time of inactivity. You will still be able to receive messages and calls while the phone screen is off.

To unlock the screen and keys:

1. Press the Power key to turn the screen on.

2. Swipe up on the screen.

- or -

Touch a notification twice consecutively to open the related app.

NOTE:

If you have set a face verification, a fingerprint, an unlock pattern, a PIN or a password for your phone (see Using Face Recognition,

Using Your Fingerprint and Protecting Your Phone With Screen Locks), you’ll need to use your face or fingerprint, draw the pattern,

or enter the PIN/password to unlock your screen.

NOTE:

You can swipe up on to use the flash and voice recorder, or swipe up on to open the camera.

Getting to Know the Home Screen

Your home screen is extendable, providing more space for shortcuts, widgets, or folders. Simply swipe right to left on the home screen to see the extended panels. You can also add, remove or move home screen panels.

To add a new home screen panel:

1. Touch and hold an empty area of the home screen.

2. Swipe left through the home screen thumbnails until you see

. Touch to create a new home screen panel.

To delete a home screen panel:

1. Touch and hold an empty area of the home screen. You can slide left or right to view the home screen thumbnails.

2. Touch on the top right corner of a thumbnail.

3. Touch OK if prompted. The items on the panel will also be removed.

To move a home screen panel:

1. Touch and hold an empty area of the home screen. You can slide left or right to view the home screen thumbnails.

2. Touch and hold a thumbnail and drag it left or right to the place you need.

NOTE:

Touch at the top of a home screen thumbnail to set it as the main home screen.

Personalizing

Setting the Navigation Style

You can set the navigation style as virtual navigation, swipe navigation or gestures navigation.

Use Virtual Navigation

To enable virtual navigation:

1. From the home screen, touch Settings > Features > System navigation.

2. Select Virtual navigation.

NOTE:

Touch beside Virtual navigation to change the navigation key layout, or turn on or off the concealable navigation bar. To hide the navigation bar, switch off Always show navigation bar and touch on the navigation bar. To display the navigation bar again, swipe up from the bottom of the screen.

To use virtual navigation:

 Touch (the Home key) to return to the home screen from

any application or screen.

 Touch and hold to use the Google Assistant.

 Touch (the Back key) to go to the previous screen.

 Touch (the Recent apps key) to see recently used apps.

 Touch twice to switch to the most recent application.

 Swipe up on the home screen to open the app list.

Use Swipe Navigation

To enable swipe navigation:

1. From the home screen, touch Settings > Features > System navigation.

2. Select Swipe navigation.

NOTE:

Touch beside Swipe navigation to change the navigation key layout.

To use swipe navigation:

 Touch (the Home key) to return to the home screen

from any application or screen.

 Touch and hold (the Home key) to use the Google

Assistant.

 Touch (the Back key) to go to the previous screen.

 Swipe up from the bottom of your screen to the top to open

the app list.

 Swipe up from the bottom of your screen to the middle to see

recently used apps.

 Swipe right along the navigation bar at the bottom of the

screen to view recent apps. Then slide left and right to scroll the app cards and release to switch to the central app.

Use Gestures Navigation

To enable gestures navigation:

1. From the home screen, touch Settings > Features > System navigation.

2. Select Gestures.

NOTES:

 Touch beside Gestures to enable or disable visual

feedback and the Google Assistant for gestures navigation.

 The screen pinning feature and one-handed mode are not

available for gestures navigation.

To use gestures navigation:

 Swipe up from the bottom of your screen to return to the

home screen from any application or screen.

 Swipe up from the bottom of your screen to the middle and

hold to see recently used apps.

 Swipe inside from the left or right edge of your screen to go to

the previous screen.

 Swipe up from the bottom of your screen to the top to open

the app list.

 Swipe up from the bottom left or bottom right of your screen

to activate the Google Assistant.

Changing the System Language

1. Open the app list and touch Settings > System > Languages & input > Languages. The first language in the

list is the default system language.

2. Touch Add a language and then the language you need. Select the regional variant of the language if prompted.

3. Touch and hold a language and move it to the top to switch to that language.

NOTE:

To remove languages from the list, touch > Remove and select the languages you want to delete.

Switching to Vibration or Silent Mode

You can set the phone to vibration or silent mode by using one of the following methods.

 Press the Volume key up or down and then touch the icon

above the slider to switch the phone to vibration or silent mode or turn on the sound.

 Press the Volume up key and the Power key at the same

time to switch to vibration mode.

 Swipe down from the status bar to open the notification panel

and drag the panel downwards. Touch Ring, Vibrate, or Silent to switch the phone to vibration or silent mode or turn on the sound.

 Open the app list and touch Settings > Sound > Sound

mode and select Vibrate or Silent to switch to vibration or

silent mode.

Using Do Not Disturb Mode

You can limit interruptions with Do not disturb mode. This mode can mute sound, stop vibration, and block visual disturbances. You can pick what you block and what you allow.

Turn On or Off Do Not Disturb Mode

1. Swipe down from the top of the screen with two fingers to access the Quick Settings.

2. Touch Do not disturb.

NOTE:

You can also open the app list and touch Settings > Sound > Do not disturb > Turn on now to turn Do not disturb mode on or off.

Set What to Block or Allow

1. Swipe down from the top of the screen with two fingers to access the Quick Settings.

2. Touch and hold Do not disturb to open the Do not disturb setting screen.

3. Under the Behaviour section, choose what to block or allow.

 Sound & vibration: Block or allow alarms, media, or

touch sounds.

 Notifications: Have no sounds from notifications, or no

sounds and no visuals. Or set custom restrictions.

Set the Exceptions for Do Not Disturb Mode

1. Swipe down from the top of the screen with two fingers to access the Quick Settings.

2. Touch and hold Do not disturb.

3. Under the Exceptions section, touch Calls or Messages,

events & reminders and choose what to allow.

Set How Long Do Not Disturb Mode Lasts

1. Swipe down from the top of the screen with two fingers to access the Quick Settings.

2. Touch and hold Do not disturb.

3. Touch Duration and set how long Do not disturb mode will stay on when you turn it on.

Set an Automatic Rule

You can set automatic rules to activate Do not disturb mode for specific times or events.

1. Swipe down from the top of the screen with two fingers to access the Quick Settings.

2. Touch and hold Do not disturb.

3. Touch Turn on automatically.

4. Touch an existing rule to set it, or touch Add rule to create new rules.

5. At the top, check that your rule is turned on.

Choosing Your Wallpaper

You can set the wallpaper for the home screen or lock screen.

1. Touch and hold an empty place on the home screen and then

touch WALLPAPERS.

2. Swipe left or right on the wallpaper panel along the bottom of

the screen to select a wallpaper, or touch My photos to select a picture and pan and zoom on it to select the area for the wallpaper.

3. Touch SET WALLPAPER and choose where the wallpaper

should be used.

NOTES:

 Alternatively, you can open the app list and touch Settings >

Display > Wallpaper to set the wallpaper.

 You can also use ZTE Locker to switch the lock screen

wallpapers automatically. See Using ZTE Locker.

Using ZTE Locker

ZTE Locker allows you to switch the lock screen wallpapers automatically.

1. Open the app list and touch Settings > Display > ZTE Locker.

2. Turn on the switch to enable ZTE Locker.

3. If necessary, touch LOCK SCREEN SETTINGS to update the lock screen wallpapers, add more pictures from Gallery as the wallpapers, and edit text on the wallpapers.

+ 97 hidden pages

ZTE Axon 10 Pro User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual