ZTE Axon 10 Pro User Guide

User Manual

About This Manual

Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference.

No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.

Notice

ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice. This manual has been designed with the utmost care to ensure the accuracy of its content. However, all statements, information and recommendations contained therein do not constitute a warranty of any kind, either expressed or implied. Please refer to

For Your Safety to be sure to use your phone properly and safely.

We offer self-service for our smart terminal device users. Please visit the ZTE official website (at http://www.ztedevices.com) for more information on self-service and supported product models. Information on the website takes precedence.

Disclaimer

ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorised modifications of the software.

Images and screenshots used in this manual may differ from the actual product. Content in this manual may differ from the actual product or software.

Trademarks

ZTE and the ZTE logos are trademarks of ZTE Corporation.

Android™ is a trademark of Google LLC.

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE Corporation is under license.

microSDXC Logo is a trademark of SD-3C, LLC.

Qualcomm® Snapdragon™ is a product of Qualcomm Technologies, Inc. and/or its subsidiaries.

Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated, registered in the United States and other countries.

Qualcomm® aptX™ is a product of Qualcomm Technologies, Inc. and/or its subsidiaries.

Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other countries. aptX is a trademark of Qualcomm Technologies International, Ltd., registered in the United States and other countries.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together, DTS:X, the DTS:X logo, and DTS:X Ultra are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

Other trademarks and trade names are those of their respective owners.

Instructional Icons

Additional information, supplementary

NOTE

CAUTION

WARNING

instruction or tips for the operation of the product.

Safety information that, if ignored, may cause minor damage to the equipment or service interruption.

Safety information that, if ignored, may cause serious damage to the equipment or danger to personal safety.

Version No.: R1.0

Edition Time: April 8, 2019

Contents

Exciting New Features ........................................... 12

In-Screen Fingerprint Identification .................................... 12

Face Recognition .............................................................. 12

Camera Features .............................................................. 12

Private Space .................................................................... 13

Phone Switch .................................................................... 13

Getting Started ....................................................... 14

Getting to Know Your Phone ............................................. 14

Knowing the Keys .............................................................. 16

Setting Up Your Phone ...................................................... 16

Charging the Phone........................................................... 18

Powering On/Off ................................................................ 20

Setting Up for the First Time .............................................. 20

Locking/Unlocking the Screen and Keys ........................... 21

Getting to Know the Home Screen .................................... 22

Personalizing .......................................................... 24

Setting the Navigation Style ............................................... 24

Changing the System Language ....................................... 27

Switching to Vibration or Silent Mode ................................ 27

Using Do Not Disturb Mode ............................................... 28

Choosing Your Wallpaper .................................................. 30

Using ZTE Locker .............................................................. 30

Enabling Display Optimization ........................................... 31

Using Night Light ............................................................... 31

Using Read Mode .............................................................. 32

Using One-Handed Mode .................................................. 32

Knowing the Basics ............................................... 34

Phone Status Icons ............................................................ 34

Notification Icons ............................................................... 35

Using Quick Settings ......................................................... 35

Using App Shortcuts .......................................................... 36

Notification Dots ................................................................. 37

Opening and Switching Apps ............................................. 38

Using Split-Screen Mode ................................................... 39

Security .................................................................. 41

Protecting Your Phone With Screen Locks ........................ 41

Using Your Fingerprint ....................................................... 42

Using Face Recognition ..................................................... 43

Protecting Your Phone With Screen Pinning ...................... 45

Connecting to Networks ....................................... 48

Connecting to Mobile Networks ......................................... 48

Connecting to Wi-Fi ........................................................... 50

Connecting to Devices .......................................... 51

Connecting to Bluetooth Devices ....................................... 51

Exchanging Data via NFC .................................................. 52

Using Tap & Pay ................................................................ 52

Connecting to Your Computer via USB .............................. 54

Using USB On-The-Go (OTG) ........................................... 55

Sharing Your Mobile Data Connection Through

Tethering ................................................................. 56

Phone Calls ............................................................ 57

Placing Calls ...................................................................... 57

Answering or Rejecting Calls ............................................. 58

Using Options During a Call .............................................. 59

Managing Multi-Party Calls ................................................ 60

Contacts .................................................................. 62

Adding a New Contact ....................................................... 62

Importing and Exporting Contacts ..................................... 62

Setting a Ringtone for a Contact........................................ 64

Combining Contacts .......................................................... 65

Joining Duplicate Contacts ................................................ 65

Separating Contact Information ......................................... 66

Deleting or Sharing Multiple Contacts ............................... 66

Setting Call Blocking .......................................................... 66

Messages ................................................................ 68

Sending a Message ........................................................... 68

Message Options .............................................................. 69

Web Browser .......................................................... 71

Opening the Browser ......................................................... 71

Using Multiple Browser Tabs ............................................. 71



Changing Chrome Settings ................................................ 72

Camera ................................................................... 73

Capturing a Photo .............................................................. 73

Recording a Video ............................................................. 75

Using AI Camera Mode ...................................................... 76

Using Wide-Angle Camera Mode ...................................... 77

Using PORTRAIT Mode ..................................................... 78

Using SPORT Mode .......................................................... 78

Using Manual Camera Mode ............................................. 79

Using Other Camera Modes .............................................. 80

Photos .................................................................... 82

Opening Photos ................................................................. 82

Sharing Your Photos or Videos .......................................... 82

Deleting Unwanted Photos or Videos ................................ 82

Restoring a Photo or Video ................................................ 83

Music ...................................................................... 84

Viewing Your Music Library ................................................ 84

Playing Music ..................................................................... 84

Managing Playlists ............................................................. 84

Voice Recorder ....................................................... 86

Recording a Voice Memo ................................................... 86

Playing a Voice Memo ....................................................... 86

Trimming a Voice Memo .................................................... 87

Game Assist ........................................................... 88

Phone Switch ......................................................... 89

Private Space.......................................................... 91

Opening Private Space for the First Time .......................... 91

Encrypting Pictures/Videos/Files ....................................... 92

Locking Apps ..................................................................... 92

Using Password Book ....................................................... 93

Setting Private Space ........................................................ 93

Speech Translator .................................................. 95

Translating the Conversation ............................................. 95

Translating the Text ........................................................... 96

Translating the Content in Other Apps ............................... 96

Settings ................................................................... 98

Network & Internet ............................................................. 98

Connected Devices ......................................................... 100

Apps & Notifications ........................................................ 101

Battery ............................................................................. 103

Features .......................................................................... 103

Display ............................................................................. 105

Sound .............................................................................. 105

Storage ............................................................................ 105

Security & Location.......................................................... 106

Accounts .......................................................................... 108

Accessibility ..................................................................... 109

Google ............................................................................. 109

System ............................................................................. 109

For Your Safety .................................................... 112

General Safety ................................................................. 112

Radio Frequency (RF) Energy ......................................... 114

Distractions ...................................................................... 116

Product Handling ............................................................. 116

Electrical Safety ............................................................... 122

Radio Frequency Interference ......................................... 123

Explosive Environments................................................... 124

Disposal of Your Old Appliance .......................... 126

EU DECLARATION OF CONFORMITY ................ 127

Exciting New Features

In-Screen Fingerprint Identification

With the in-screen fingerprint sensor you can register up to 5 fingerprints and use them to unlock the phone or access Private Space.

Face Recognition

You can use your face to unlock the screen or to open the apps locked by Private Space. Your phone can automatically turn on the screen and recognize your face to unlock the screen each time you raise your phone.

Camera Features

 Zoom control: Use the zoom control to switch to 1x zoom,

3x zoom or the wide-angle camera.

 AI camera: AI camera can automatically adjust the colour

and lighting settings to match the scene or subject. For example, if you are taking a picture of flowers, it will choose the best colour for flowers and the picture will be more vivid.

 Wide-angle camera: Take photos with a wider vision range.

You can turn on distortion correction if necessary.

 PORTRAIT mode: Use PORTRAIT mode to focus on your

subject with a depth effect and blur backgrounds. You can also select different lighting effects for your photo.

 SPORT mode: The camera can remain focused on a moving

subject, or capture faces or typical poses automatically.

Private Space

Private Space allows you to encrypt your files, lock your apps and manage your account passwords. To access Private Space, you need to draw a pattern, enter a PIN, or use your registered fingerprint.

Phone Switch

You can use Phone Switch to easily transfer data such as contacts, messages, pictures, audio, videos, etc. from your old Android phone to the new one. You need to install Phone Switch on both phones first.

Getting Started

Getting to Know Your Phone

Light senso

Proximit

senso

Touch screen

In-screen

fingerprint

nano-SIM

microSDXC

card tra

Earpiece/ Stereo speaker

Front camera

Volume key

Power key

Stereo speaker

Back

cameras

Flash

NFC area

USB Type-C/ headset jack

Knowing the Keys

Key Function

Power key

Vol ume key

NOTE:

You can use virtual keys or gestures to navigate your phone, and three navigation styles are available. See Setting the Navigation

Style.

 Press and hold to turn on or off aeroplane

mode, turn on or off vibration or sound, restart, or power off.

 Press to turn off or on the screen display.

Press or hold either end of the key to turn the volume up or down.

Setting Up Your Phone

The nano-SIM card(s) can be installed or removed while the phone is turned on.

WARNING!

To avoid damage to the phone, do not use any other kind of SIM cards, or any non-standard nano-SIM card cut from a SIM card. You can get a standard nano-SIM card from your service provider.

1. Insert the tip of the tray eject tool into the hole on the card tray.

2. Pull out the card tray. You can place a nano-SIM card on the card slot 1, and place a nano-SIM card or a microSDXC card (optional) on the card slot 2, as shown. Carefully slide the tray back into place.

Card slot 1

Card slot 2

NOTE:

The two card slots support 4G/3G/2G networks.

Charging the Phone

Your phone’s battery should have enough power for the phone to turn on, find a signal, and make a few calls. You should fully charge the battery as soon as possible.

WARNING!

Use only ZTE-approved chargers and USB Type-C cables. The use of unapproved accessories could damage your phone or cause the battery to explode.

NOTES:

 Use the charger that comes in-box with your phone to charge

the battery. It’s specially built to support Quick Charge.

 Your phone is also compatible with wireless charging devices

approved by ZTE, which are sold separately.

WARNING!

Do not remove the back cover. The battery is not removable. Removal may cause fire or explosion.

1. Connect the adapter to the USB Type-C jack. Do not force the connector into the jack.

2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as or ,

appear on the status bar.

3. Disconnect the charger when the battery is fully charged.

NOTE:

If the battery is extremely low, you may be unable to power on the phone even when it is being charged. In this case, try again after charging the phone for at least 30 minutes. Contact the customer service if you still cannot power on the phone after prolonged charging.

Powering On/Off

 Press and hold the Power key to turn on your phone.

 To power off, press and hold the Power key to open the

options menu, and touch > .

NOTE:

If the screen freezes or takes too long to respond, try pressing and holding the Power key for over 10 seconds to restart the phone.

Setting Up for the First Time

When you first power on your phone after you purchase it or reset it to factory settings, you need to do some settings before using it.

Select the language field and follow the on-screen prompts to set up your phone.

Locking/Unlocking the Screen and Keys

Your phone allows you to quickly lock the screen and keys (put the phone to sleep mode) when not in use and to turn the screen back on and unlock it when you need it.

To lock the screen and keys:

To quickly turn the screen off and lock the keys, press the Power key.

NOTE:

To save battery power, the phone automatically turns off the screen after some time of inactivity. You will still be able to receive messages and calls while the phone screen is off.

To unlock the screen and keys:

1. Press the Power key to turn the screen on.

2. Swipe up on the screen.

- or -

Touch a notification twice consecutively to open the related app.

NOTE:

If you have set a face verification, a fingerprint, an unlock pattern, a PIN or a password for your phone (see Using Face Recognition,

Using Your Fingerprint and Protecting Your Phone With Screen Locks), you’ll need to use your face or fingerprint, draw the pattern,

or enter the PIN/password to unlock your screen.

NOTE:

You can swipe up on to use the flash and voice recorder, or swipe up on to open the camera.

Getting to Know the Home Screen

Your home screen is extendable, providing more space for shortcuts, widgets, or folders. Simply swipe right to left on the home screen to see the extended panels. You can also add, remove or move home screen panels.

To add a new home screen panel:

1. Touch and hold an empty area of the home screen.

2. Swipe left through the home screen thumbnails until you see

. Touch to create a new home screen panel.

To delete a home screen panel:

1. Touch and hold an empty area of the home screen. You can slide left or right to view the home screen thumbnails.

2. Touch on the top right corner of a thumbnail.

3. Touch OK if prompted. The items on the panel will also be removed.

To move a home screen panel:

1. Touch and hold an empty area of the home screen. You can slide left or right to view the home screen thumbnails.

2. Touch and hold a thumbnail and drag it left or right to the place you need.

NOTE:

Touch at the top of a home screen thumbnail to set it as the main home screen.

Personalizing

Setting the Navigation Style

You can set the navigation style as virtual navigation, swipe navigation or gestures navigation.

Use Virtual Navigation

To enable virtual navigation:

1. From the home screen, touch Settings > Features > System navigation.

2. Select Virtual navigation.

NOTE:

Touch beside Virtual navigation to change the navigation key layout, or turn on or off the concealable navigation bar. To hide the navigation bar, switch off Always show navigation bar and touch on the navigation bar. To display the navigation bar again, swipe up from the bottom of the screen.

To use virtual navigation:

 Touch (the Home key) to return to the home screen from

any application or screen.

 Touch and hold to use the Google Assistant.

 Touch (the Back key) to go to the previous screen.

 Touch (the Recent apps key) to see recently used apps.

 Touch twice to switch to the most recent application.

 Swipe up on the home screen to open the app list.

Use Swipe Navigation

To enable swipe navigation:

1. From the home screen, touch Settings > Features > System navigation.

2. Select Swipe navigation.

NOTE:

Touch beside Swipe navigation to change the navigation key layout.

To use swipe navigation:

 Touch (the Home key) to return to the home screen

from any application or screen.

 Touch and hold (the Home key) to use the Google

Assistant.

 Touch (the Back key) to go to the previous screen.

 Swipe up from the bottom of your screen to the top to open

the app list.

 Swipe up from the bottom of your screen to the middle to see

recently used apps.

 Swipe right along the navigation bar at the bottom of the

screen to view recent apps. Then slide left and right to scroll the app cards and release to switch to the central app.

Use Gestures Navigation

To enable gestures navigation:

1. From the home screen, touch Settings > Features > System navigation.

2. Select Gestures.

NOTES:

 Touch beside Gestures to enable or disable visual

feedback and the Google Assistant for gestures navigation.

 The screen pinning feature and one-handed mode are not

available for gestures navigation.

To use gestures navigation:

 Swipe up from the bottom of your screen to return to the

home screen from any application or screen.

 Swipe up from the bottom of your screen to the middle and

hold to see recently used apps.

 Swipe inside from the left or right edge of your screen to go to

the previous screen.

 Swipe up from the bottom of your screen to the top to open

the app list.

 Swipe up from the bottom left or bottom right of your screen

to activate the Google Assistant.

Changing the System Language

1. Open the app list and touch Settings > System > Languages & input > Languages. The first language in the

list is the default system language.

2. Touch Add a language and then the language you need. Select the regional variant of the language if prompted.

3. Touch and hold a language and move it to the top to switch to that language.

NOTE:

To remove languages from the list, touch > Remove and select the languages you want to delete.

Switching to Vibration or Silent Mode

You can set the phone to vibration or silent mode by using one of the following methods.

 Press the Volume key up or down and then touch the icon

above the slider to switch the phone to vibration or silent mode or turn on the sound.

 Press the Volume up key and the Power key at the same

time to switch to vibration mode.

 Swipe down from the status bar to open the notification panel

and drag the panel downwards. Touch Ring, Vibrate, or Silent to switch the phone to vibration or silent mode or turn on the sound.

 Open the app list and touch Settings > Sound > Sound

mode and select Vibrate or Silent to switch to vibration or

silent mode.

Using Do Not Disturb Mode

You can limit interruptions with Do not disturb mode. This mode can mute sound, stop vibration, and block visual disturbances. You can pick what you block and what you allow.

Turn On or Off Do Not Disturb Mode

1. Swipe down from the top of the screen with two fingers to access the Quick Settings.

2. Touch Do not disturb.

NOTE:

You can also open the app list and touch Settings > Sound > Do not disturb > Turn on now to turn Do not disturb mode on or off.

Set What to Block or Allow

1. Swipe down from the top of the screen with two fingers to access the Quick Settings.

2. Touch and hold Do not disturb to open the Do not disturb setting screen.

3. Under the Behaviour section, choose what to block or allow.

 Sound & vibration: Block or allow alarms, media, or

touch sounds.

 Notifications: Have no sounds from notifications, or no

sounds and no visuals. Or set custom restrictions.

Set the Exceptions for Do Not Disturb Mode

1. Swipe down from the top of the screen with two fingers to access the Quick Settings.

2. Touch and hold Do not disturb.

3. Under the Exceptions section, touch Calls or Messages,

events & reminders and choose what to allow.

Set How Long Do Not Disturb Mode Lasts

1. Swipe down from the top of the screen with two fingers to access the Quick Settings.

2. Touch and hold Do not disturb.

3. Touch Duration and set how long Do not disturb mode will stay on when you turn it on.

Set an Automatic Rule

You can set automatic rules to activate Do not disturb mode for specific times or events.

1. Swipe down from the top of the screen with two fingers to access the Quick Settings.

2. Touch and hold Do not disturb.

3. Touch Turn on automatically.

4. Touch an existing rule to set it, or touch Add rule to create new rules.

5. At the top, check that your rule is turned on.

Choosing Your Wallpaper

You can set the wallpaper for the home screen or lock screen.

1. Touch and hold an empty place on the home screen and then

touch WALLPAPERS.

2. Swipe left or right on the wallpaper panel along the bottom of

the screen to select a wallpaper, or touch My photos to select a picture and pan and zoom on it to select the area for the wallpaper.

3. Touch SET WALLPAPER and choose where the wallpaper

should be used.

NOTES:

 Alternatively, you can open the app list and touch Settings >

Display > Wallpaper to set the wallpaper.

 You can also use ZTE Locker to switch the lock screen

wallpapers automatically. See Using ZTE Locker.

Using ZTE Locker

ZTE Locker allows you to switch the lock screen wallpapers automatically.

1. Open the app list and touch Settings > Display > ZTE Locker.

2. Turn on the switch to enable ZTE Locker.

3. If necessary, touch LOCK SCREEN SETTINGS to update the lock screen wallpapers, add more pictures from Gallery as the wallpapers, and edit text on the wallpapers.

Enabling Display Optimization

The display optimization feature can automatically adjust screen contrast, sharpness, and saturation in order to enhance display quality and improve visual effect.

1. Open the app list and touch Settings > Display > Display optimization.

2. Turn on the switch to enable the display optimization feature.

Using Night Light

You can enable Night Light to tint the screen amber and reduce the intensity of bright colours for eye protection, or set a schedule when Night Light will be turned on.

1. Open the app list and touch Settings > Display > Night Light.

2. Switch on Turn on now to enable Night Light.

- or -

If you want to set a schedule when Night Light will be turned on automatically, touch Turn on automatically to enable automatic Night Light and select an option.

3. Drag the sliders below Intensity of filter to adjust the eye protection effect when Night Light is on.

Using Read Mode

When Read mode is enabled, your phone will automatically adjust screen colour, which makes it easier to look at your screen or read on the phone. You can add apps to this mode.

To enable Read mode for the entire phone:

1. Open the app list and touch Settings > Display > Read mode.

2. Switch on For entire device.

To enable Read mode for certain apps:

1. Open the app list and touch Settings > Display > Read mode.

2. Switch on Custom apps and ensure that For entire device is turned off.

3. Touch Add apps to this mode.

4. Select the apps you want to use in Read mode and touch

ADD.

Using One-Handed Mode

You can enable one-handed mode to comfortably operate your phone with one hand.

1. Open the app list and touch Settings > Features > One-handed mode and turn on the switch.

2. Touch and hold to enter one-handed mode. You can do the following.

 Touch or to move the small screen to the right or

left.

 Touch and hold or at the top corner of the small

screen and drag it to resize the screen.

 Touch the empty area outside the small screen to exit

one-handed mode.

NOTE:

One-handed mode is not available for gestures navigation.

Knowing the Basics

Phone Status Icons

The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see.

3G connected

LTE connected

Mobile data in use

Vibration on

Silent mode on

Do not disturb mode on

Battery extremely low

Battery low

Battery full

No signal

Signal strength

Aeroplane mode

Connected to a Wi-Fi network

Location service active

Wired headset connected

NFC on

Alarm set

Battery charging

Notification Icons

The status bar at the top of the home screen provides notification icons on the left. Below are some of the icons you may see.

New message(s) from the Messages app

New message(s) from the Gmail™ app

Missed call

Song playing

microSDXC card mounted

New Wi-Fi network detected

Downloading data

Sending data

USB tethering on

Using Quick Settings

The Quick Settings make it convenient to view or change the most common settings for your phone.

Swipe down from the status bar and drag the notification panel downwards to open the Quick Settings panel.

To turn on or off settings quickly:

1. Open the Quick Settings panel.

2. To turn on or off a setting, touch its tile. Touch and hold certain tiles to access more setting options. For example, touch and hold the Wi-Fi tile to open Wi-Fi settings.

To customise the Quick Settings panel:

You can add, remove or rearrange the tiles on the Quick Settings panel.

1. Open the Quick Settings panel.

2. Touch at the bottom and do one of the following.

 Touch and hold a tile and drag it to the position you want.

 Touch and hold a tile and drag it to the section below to

hide it.

 In the Hold and drag to add tiles section, drag a tile up

to show it in the Quick Settings panel.

Using App Shortcuts

The app shortcuts feature allows you to quickly access common app functions from the home screen and the app list screen.

NOTE:

Not all apps support the app shortcuts feature.

1. Touch and hold an app icon on the home screen or the app list screen.

2. From the displayed menu, touch the function you want to use in the app.

NOTES:

 You can also touch and hold a function from the displayed

menu, and drag it to a home screen panel to create a shortcut of the function.

 To disable the app shortcuts feature, touch and hold an

empty area of the home screen, touch HOME SETTINGS and then switch off Long press app for menu options.

Notification Dots

Some apps will display a dot when they have notifications. The notification dots appear on the app icons on both the home screen and the app list screen.

Touch and hold an app icon with a dot to preview its notifications. You can swipe a notification left or right to dismiss it.

To turn on/off notification dots for all apps:

1. Open the app list and touch Settings > Apps & notifications > Notifications.

2. Touch the Allow notification dots switch to turn it on or off.

To turn on/off notification dots for specific apps:

1. Open the app list and touch Settings > Apps & notifications > Notifications.

2. Switch on Allow notification dots.

3. Touch at the top left and then touch See all [number] apps.

4. Touch the app you want to customize.

5. Touch Notifications and touch the Allow notification dot switch.

Opening and Switching Apps

Open an App

1. Open the app list to view apps.

2. Slide up or down on the screen and touch an app to open it.

NOTE:

Drag the slider on the right side of the screen to the initial letter of the app you need, or touch the search box at the top to search for apps.

Switch Between Recently Opened Apps

1. Open the recent apps list. The apps you’ve used recently are displayed in a series of cards. Slide left and right to see all the cards.

NOTE:

To view how to see recently used apps in different navigation styles, see Setting the Navigation Style.

2. Touch a card to open that app.

NOTE:

You can swipe a card up to remove it from the screen, which will free up running memory on the phone.

Using Split-Screen Mode

You can work with two apps at the same time in split-screen mode.

NOTE:

Some apps may not support split-screen mode.

1. Open the first app you want to use and then open the recent apps list.

2. Touch the app icon at the top of the central card and select Split screen.

3. Swipe the rest of the cards and touch the second app you want to use. If the app is not among the cards, open the app list to select the app.

NOTE:

To view how to open the app list in different navigation styles, see Setting the Navigation Style.

To exit split-screen mode, drag the border separating the two apps to the top or bottom of the screen.

Security

Protecting Your Phone With Screen Locks

You can protect your phone by creating a screen lock. When it is enabled, you need to swipe up on the screen, draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys.

1. Open the app list and touch Settings > Security & location > Screen lock.

2. Touch None, Swipe, Pattern, PIN or Complex password.

 Touch None to disable the screen lock.

 Touch Swipe to enable screen lock and allow unlocking

with a “swipe” gesture. You can unlock the screen by touching the display and sliding up.

 Touch Pattern to create a pattern that you must draw to

unlock the screen.

 Touch PIN or Complex password to set a numeric PIN

or a password that you must enter to unlock the screen.

NOTE:

Remember the pattern, PIN or password you set. Otherwise, you will have to contact the customer service to refresh the phone software.

Using Your Fingerprint

With the in-screen fingerprint sensor you can register up to 5 fingerprints and use them to unlock the phone or access Private Space.

NOTES:

 The fingerprint feature is usable only when a screen lock

(Pattern, PIN, or Complex password) is enabled. When the screen lock is reset to None or Swipe, all registered fingerprints are erased.

 If you restart your phone, you need to enter the screen lock

pattern, PIN or password you set to unlock the screen for the first time.

1. Open the app list and touch Settings > Security & location > Fingerprint.

2. Enter the screen lock pattern, PIN or password you set. If you haven’t set a screen lock, follow the prompts to set it.

3. Touch REGISTER or Add fingerprint.

4. Follow the prompts to record the centre and the edges of a finger.

5. Touch OK.

NOTE:

Touch an existing fingerprint record to change its name or delete it.

Set Fingerprint Functions

1. Open the app list and touch Settings > Security & location > Fingerprint.

2. Enter the screen lock pattern, PIN or password you set.

3. You can set the following options.

 Unlock your phone: Unlock the phone with a registered

fingerprint.

 Show fingerprint icon: Show a fingerprint icon on the

screen if you lift your phone while the screen is off.

 Fingerprint animation style: Select the animation style

you like for fingerprint unlocking.

 Access Private Space: When this feature is enabled,

you can access Private Space with a registered fingerprint. See Private Space.

Using Face Recognition

You can use face recognition to unlock the screen or open the apps locked by Private Space.

NOTES:

 The security strength of face recognition is lower than that of

password, pattern or fingerprint.

 If you restart your phone, you need to enter the screen lock

pattern, PIN or password you set to unlock the screen for the first time.

Create a Face

1. Open the app list and touch Settings > Security & location > Face verify.

2. Enter the screen lock pattern, PIN or password you set. If you have not set a screen lock, choose one backup screen lock method to set the screen lock pattern, PIN or password.

3. Read the disclaimer for face recognition and touch ACCEPT.

4. Check or uncheck Turn on Raise to wake to improve user experience of face unlock. If this option is enabled, your phone will turn on the screen and recognize your face to unlock the screen automatically each time you raise your phone and hold it to your face.

5. Touch CREATE NOW and follow the prompts to register your face.

Use Face Recognition to Unlock the Screen

After creating your face, you can unlock the screen with face recognition.

1. Press the Power key to turn on the screen display if the screen is off.

NOTE:

You can also pick up your phone to turn on the screen. To enable this feature, open the app list, touch Settings > Features > Gesture & motion and switch on Raise to wake.

2. Put your face in front of the screen. If the face recognition fails, double-tap or swipe up on the screen to try again.

3. Depending on your setting, you may need to swipe up on the screen to unlock the phone.

Set Face Recognition Options

You can set what face recognition can do on your phone.

1. Open the app list and touch Settings > Security & location > Face verify.

2. Enter the screen lock pattern, PIN or password you set.

3. You can set the following options.

 Unlock screen: Select how the screen is unlocked with

your face.

 Access App Lock: If this option is enabled, you can use

face recognition to open the apps locked by Private Space. See Private Space.

 Bright display: If this option is enabled, the phone will

increase screen brightness automatically in a dim light to help verify your face.

 Delete face data: Delete your recorded face data.

Protecting Your Phone With Screen Pinning

You can use the screen pinning feature to keep an app in view, so others cannot switch to other apps or access your personal information.

Turn On Screen Pinning

1. Open the app list and touch Settings > Security & location > Screen pinning.

2. Touch the On/Off switch.

3. To add security for unpinning, switch on Lock device when unpinning and set up a screen lock with or without fingerprint as prompted, or switch on Ask for unlock pattern/PIN/ password before unpinning if you’ve set a screen lock already.

Pin a Screen

1. Ensure that screen pinning is turned on.

2. Open the recent apps list. If the app you want to keep in view is not in recent apps, open it first.

3. Swipe left and right to find the app card. Then touch the app icon at the top of the card and select Pin.

Unpin the Screen

1. To unpin the screen and return to normal use, touch and hold

both and for virtual navigation; touch and hold both

and for swipe navigation.

2. If screen lock is enabled for screen pinning, swipe up on the lock screen and draw the pattern or enter the PIN/password. You can also unlock the screen with your fingerprint or face if you have registered it on the phone.

NOTE:

The screen pinning feature is not available for gestures navigation.

Connecting to Networks

Connecting to Mobile Networks

Manage the nano-SIM Cards

When two nano-SIM cards are installed, you can turn off one of them, or choose the default card for calling and data.

To turn on or off a card:

1. Open the app list and touch Settings > Network & Internet > SIM cards.

2. Touch the on/off switch next to a card.

NOTE:

You can touch a card name to edit it and view the operator and number of the card.

To set the default card for calling and data connection:

1. Open the app list and touch Settings > Network & Internet > SIM cards.

2. Touch [card name] Mobile data or Default SIM for calling below Data/Call settings to select a card as the default.

NOTES:

 When two nano-SIM cards are installed, you can allow the

non-data SIM card to temporarily use mobile data as it is connected to a VoLTE call. Switch on Allow network access while in call to enable this feature. VoLTE support depends on your mobile service provider.

 When placing a call from the call history or the missed call

notification, you can use the card for the most recent call of this number no matter which card is set as the default for calling. Switch on Smart callback to enable this feature.

Control Mobile Data Use

1. Open the app list and touch Settings > Network & Internet > Data usage.

2. Touch the Mobile data switch to enable or disable mobile data use.

Select Network Mode

1. Open the app list and touch Settings > Network & Internet > SIM cards > Network mode.

2. Touch the nano-SIM card name and select network mode for the card.

Set Access Point Names

To connect to the Internet, you can use the default Access Point Names (APN). And if you want to add a new APN, please contact the service provider to get the necessary information.

1. Open the app list and touch Settings > Network & Internet > SIM cards > Mobile network.

2. Touch a card tab at the top if two nano-SIM cards are installed.

3. Touch Access point names and then touch .

4. Touch each item to enter the information you get from your service provider.

5. Touch > Save to complete.

NOTE:

To set the APN to default settings, touch > Reset to default.

Connecting to Wi-Fi

Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 100 meters, depending on the Wi-Fi router and your surroundings.

To turn Wi-Fi on and connect to a Wi-Fi network:

1. Open the app list and touch Settings > Network & Internet > Wi-Fi.

2. Slide the switch to the on position to turn on Wi-Fi.

3. Touch a Wi-Fi network name to connect to it.

4. If the network is secured, enter the password and touch CONNECT.

NOTES:

 Your phone automatically connects to previously used Wi-Fi

networks when they are in range.

 Your phone can automatically use mobile data network

when the Wi-Fi signal is weak. To use this feature, touch

Wi-Fi preferences in the Wi-Fi screen and switch on Auto-switch to mobile network. Additional charges may

occur.

Connecting to Devices

Connecting to Bluetooth Devices

Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 10 meters. The Bluetooth devices must be paired before the communication is performed.

1. Open the app list and touch Settings > Connected devices > Connection preferences > Bluetooth.

2. Slide the switch to the On position if Bluetooth is off.

3. Touch Pair new device. Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range.

4. Touch the device you want to pair with.

5. If necessary, confirm that the Bluetooth passkeys are the same between the two devices and touch PAIR. Alternatively, enter a Bluetooth passkey and touch PAIR.

Pairing is successfully completed when the other device accepts the connection or the same passkey is entered.

NOTE:

The Bluetooth passkey may be fixed for certain devices, such as headsets and hands-free car kits. You can try entering 0000 or 1234 (the most common passkeys), or refer to the documents for that device.

Exchanging Data via NFC

Near Field Communication (NFC) allows your phone to exchange data with another NFC-enabled device when they touch each other or in close proximity.

Depending on the applications that you have installed on your phone, you might be able to use your phone as a transit pass or as an access pass. To use this feature, tap the back of your phone against an NFC-enabled access point, subject to applicable terms and conditions from the particular vendor.

To turn on and use NFC:

1. Open the app list and touch Settings > Connected devices > Connection preferences.

2. Slide the NFC switch to the on position.

3. If you want to share web pages, contact information, YouTube videos or other content on your phone to another NFC-capable device, touch Android Beam and slide the switch to the On position.

NOTE:

If two nano-SIM cards which support NFC contactless payments are installed, touch Dual-SIM NFC settings to select one for contactless payments. For detailed information, please contact your service provider.

Using Tap & Pay

You can use tap & pay with your phone to pay for purchases at merchants that accept contactless payments.

Turn On NFC

To use tap & pay, you must turn on NFC on your phone first.

1. Open the app list and touch Settings > Connected devices > Connection preferences.

2. Switch on NFC.

Manage Apps That Use Tap & Pay

Many payment apps let you tap & pay. You can find payment apps in the Play Store app. If you have more than one app that uses tap & pay, you can pick which one to use by default. To show in Settings, your payment apps must work with tap & pay.

To set your default payment app:

1. Open the payment app and turn on tap & pay.

2. Open the app list and touch Settings > Connected devices > Connection preferences > Tap & pay.

3. Select your default payment app.

Turn Off Tap & Pay

You can turn off tap & pay in two ways:

 In your payment app, turn off tap & pay. Not all payment apps

support this option.

 Turn off NFC on your phone. Open the app list and touch

Settings > Connected devices > Connection preferences

and then switch off NFC. This also turns off Android Beam and other NFC features.

Connecting to Your Computer via USB

You can connect your phone to a computer with a USB cable and transfer music, pictures, and other files in both directions. Your phone stores these files in the phone storage or on a removable microSDXC card.

If you are using USB tethering, you must turn that off before you can use USB to transfer files between your phone and computer.

Connect Your Phone to a Computer via USB

1. Connect your phone to the computer with a USB cable.

2. The Use USB for options menu will automatically open, and you can choose one of the following options.

 Charge only: Charge your phone via USB.

 Install driver: Install the driver needed for some USB

connection modes (such as MTP). You only need to install the driver on the same PC once.

NOTE:

You can also install the driver on PC by running the executable file in the new CD-ROM drive.

 Media device MTP: Transfer files on Windows

Mac®.

NOTE:

For Windows XP, please install Media Player 11 (or later version) when you use MTP.

PC or

 Camera PTP: Transfer photos or files if MTP is not

supported by your computer.

Disconnect Your Phone From the Computer

To disconnect the phone from the computer, simply unplug the USB cable when you’re finished.

Using USB On-The-Go (OTG)

Your phone supports USB On-The-Go. You can connect the phone and a USB peripheral device (such as a USB flash drive, a USB mouse, or a USB keyboard) with an OTG adapter cable.

For example, when you connect the phone with a USB flash drive, you can browse the files on the flash drive; connect the phone with a USB mouse and you can navigate the phone with the mouse.

You can also connect your phone to another device with a USB cable to charge that device. This feature works only with the devices that support USB charging.

NOTE:

To safely remove a connected USB storage device (such as a USB flash drive), open the app list and touch Settings > Storage

and find the name of the device. Then touch next to it.

Sharing Your Mobile Data Connection Through Tethering

You can use tethering to share your phone’s Internet connection with a computer that connects to your phone via USB cable or by Bluetooth.

NOTE:

You cannot transfer files between your phone and the computer when the phone is USB tethered.

1. Open the app list and touch Settings > Network & Internet > Hotspot & tethering.

2. Switch on USB tethering or Bluetooth tethering.

 For USB tethering, connect your phone to the computer

with the supplied USB cable before touching USB tethering.

 For Bluetooth tethering, pair your phone with the

computer via Bluetooth and set the computer to obtain its network connection via Bluetooth.

NOTE:

To stop sharing your data connection, switch off USB tethering or Bluetooth tethering.

Phone Calls

Placing Calls

Place a Call by Dialing

1. From the home screen, touch .

2. Touch if necessary to open the dialer and enter the phone number or the contact name with the dialpad. Touch

to delete incorrect digits.

NOTE:

As you enter the phone number or the contact name, your phone searches for matching information in your contacts. If you see the number and contact you want to call, touch it to place the call immediately.

3. Touch below the keypad to dial. Or if two nano-SIM cards are installed, select the one you need to dial.

NOTE:

To make an international call, touch and hold the 0 key to enter the plus (+) symbol. Next, enter the country code, followed by the city/area code and then the phone number.

Place a Call From the Call History

The call history is a list of all the calls you've placed, received, missed or rejected. It provides a convenient way to redial a number, return a call, or add a number to your contacts.

1. From the home screen, touch .

2. Touch to hide the dialer if necessary to find all calling

records.

3. Touch a listing to call back.

NOTE:

Touch at the top left to filter the records by call type.

Call Your Contacts

1. From the home screen, touch > the CONTACTS tab to view all your contacts.

2. Touch a contact and then touch its number to make a call.

Answering or Rejecting Calls

Answer a Call

When you receive a phone call, slide down to answer the call.

- or -

If the screen is unlocked, touch .

NOTE:

To silence the ringer before answering the call, press either end of the Volume key.

Reject a Call

When you receive a phone call, slide up to reject the call;

touch at the bottom left to reject the call and select a preset text message or edit one to send to the caller.

- or -

If the screen is unlocked, touch to reject the call, or touch

to reject the call and select a preset text message or edit

one to send to the caller.

Using Options During a Call

During a call, you will see a number of on-screen options. Touch an option to select it.

 Touch or to turn on or off the speaker.

 Touch or to mute or unmute your microphone.

 Touch to switch to the keypad when you need to enter a

code (for example, the PIN for your voicemail or bank account) during the call.



Touch to put the call on hold.

 Touch to make another call separately from the first call,

which is put on hold.

 Touch to go to Contacts.

 Touch to send a message to the caller.

 Touch to go to Calendar.

 Touch to merge the separate calls into a single

conference call.

 Touch to put the caller you are speaking to on hold, and

switch to the other call that has been put on hold.

 Touch to end the current call.

WARNING!

Because of higher volume levels, do not place the phone near your ear during speakerphone use.

Managing Multi-Party Calls

When the call waiting and three-way call features are available, you can switch between two calls or set up a conference call.

NOTE:

The call waiting and three-way call features need network support and may result in additional charges. Please contact your service provider for more information.

Switch Between Current Calls

When you’re on a call and another call comes in, your phone screen informs you and displays the caller ID.

To respond to an incoming call while you’re on a call:

 Touch to answer the call. This puts the first caller on

hold and answers the second call.

 Touch to reject the second call.

 Touch to reject the second call and select a preset text

message or edit one to send to the caller.

To switch between two calls:

Touch .

Set Up a Conference Call

With this feature, you can talk to two people at the same time.

1. Place the first call.

2. Once you have established the connection, touch and dial the second number. This puts the first caller on hold.

3. When you’re connected to the second party, touch .

If one of the people you called hangs up during the call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.

To end the conference call, touch .

Contacts

You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing.

To see your contacts, open the app list and touch Contacts.

Adding a New Contact

1. Open Contacts.

2. Touch to add a new contact.

3. Touch the account field above the name field to choose where to save the contact. If a sync account is selected, the contacts will be synced automatically with your account online.

4. Enter the contact name, phone numbers, email addresses, and other information. Touch ADD ANOTHER FIELD if necessary.

5. Touch .

Importing and Exporting Contacts

You can import/export contacts from/to your nano-SIM card, the phone storage or an installed microSDXC card. This is especially useful when you need to transfer contacts between different devices.

Import Contacts From the nano-SIM Card

1. Open Contacts.

2. Touch > Import/Export contacts > Import from [nano-SIM card name].

3. Check the contacts you need and then touch IMPORT.

Import Contacts From the Phone Storage or the microSDXC Card

1. Open Contacts.

2. Touch > Import/Export contacts > Import from storage. The vCard file(s) on the phone storage and microSDXC card will be listed.

3. Select the vCard file(s) you need and touch IMPORT to import contacts.

Export Contacts to the nano-SIM Card

1. Open Contacts.

2. Touch > Import/Export contacts > Export to [nano-SIM card name].

3. Check the contacts you need and then touch EXPORT.

Export Contacts to the Phone Storage or the microSDXC Card

1. Open Contacts.

2. Touch > Import/Export contacts.

3. Touch Export to phone storage or touch Export to storage

if a microSDXC card is installed.

4. Select the account(s) you need and touch OK.

5. Touch EXPORT to create the file.

Setting a Ringtone for a Contact

Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone.

1. Open Contacts.

2. Touch a contact you want to set a ringtone for and then touch

3. Touch ADD ANOTHER FIELD > Ringtone.

NOTE:

The contact must be saved on the phone, not the nano-SIM card.

4. Touch Default ringtone, select a ringtone you like and touch OK.

5. Touch .

Combining Contacts

As your phone synchronizes with multiple online accounts, you may see duplicate entries for the same contact. You can merge all the separate information of a contact into one entry in the Contacts list.

1. Open Contacts.

2. Touch > Manage contacts > Combine duplicate contacts.

3. Touch START if prompted.

4. Duplicate contacts will be identified. The fully duplicate contacts will be combined automatically. You can check the partially duplicate contacts you want to combine.

5. Touch COMBINE to combine the selected contacts.

Joining Duplicate Contacts

You can join duplicate contacts in the Contacts list one by one.

1. Open Contacts.

2. Touch a contact and then touch > JOIN OTHERS.

3. Touch the contact whose information you want to join with the first entry.

The information from the second contact is added to the first contact, and the second contact is no longer displayed in the contacts list.

4. To join another contact to the main contact, touch JOIN

OTHERS and select a contact.

Separating Contact Information

If contact information from different sources was joined in error, you can separate the information back into individual contacts on your phone.

1. Open Contacts.

2. Touch a joint contact you want to separate.

3. Touch > SEPARATE.

4. Touch OK to confirm.

Deleting or Sharing Multiple Contacts

1. Open Contacts.

2. Touch > Manage contacts > Delete multiple / Share multiple.

3. Check the contacts you want to delete or share.

4. Touch DELETE or SHARE.

Setting Call Blocking

The call blocking feature allows you to block calls and messages from certain numbers.

1. Open Contacts.

2. Touch > Blocked numbers.

3. Touch .

4. Enter a phone number and touch BLOCK.

NOTE:

To unblock a number, touch and hold the number and touch Delete > OK.

Messages

You can use Messages to exchange text messages (SMS), multimedia messages (MMS), and chat messages.

Sending a Message

1. Open the app list and touch Messages.

2. Touch Start chat.

3. Add recipients by one of the following ways.

 Manually enter the recipient’s number or contact name.

(You can touch to enter numbers with a dialpad.) If the phone presents a few suggestions, touch the one you want to add.

 Select a recipient from your contact list.

 To add more recipients for a group conversation, touch

to add more recipients and then touch .

4. Touch the text box and enter the message text.

5. If you want to send a multimedia message, touch to add pictures, videos, voice recordings, or location information to the message.

6. Touch . If two nano-SIM cards are installed, you can

touch and hold and choose the nano-SIM card you need.

NOTES:

 If you add two or more recipients, the message may be sent

as a group MMS where everyone can reply and see each other’s messages. For group message setting, touch >

Settings > Advanced > Group messaging from the Messages screen, or touch > Settings > [nano-SIM card

name] > Group messaging if two nano-SIM cards are installed.

 You can also include email addresses as recipients for a

multimedia message.

 Do not add any attachment if you want to send a text

message. Otherwise you may be charged for a multimedia message.

Message Options

On the Messages screen, touch and hold a thread and the following options are available.

 Touch to archive the thread. You can touch >

Archived from the Messages screen to find all archived

messages.

 Touch > Delete to delete the thread.

 Touch to add the new number in the thread to your

contacts.

 Touch > OK to block the contact or number in the

thread, and the thread will be archived. You can touch >

Blocked contacts from the Messages screen to find all blocked numbers.

NOTE:

You can touch and hold a thread and touch more to select them, and then choose to archive or delete them.

Web Browser

Opening the Browser

Open the app list and touch Chrome to launch the web browser. Chrome also opens when you touch a web link - for example, in an email or a text message.

To open a web page or search the web:

1. Open the Chrome app.

2. Touch the address box at the top of the web page.

3. Enter the address (URL) of a web page or enter terms you

want to search for. You can also touch to search by voice.

4. Touch a URL or search suggestion or touch the enter key on the keyboard to open the web page or search results.

NOTE:

Touch > if you want to stop opening the page.

Using Multiple Browser Tabs

You can open several web pages at the same time (one page in each tab) and switch between them freely.

To open a new browser tab:

Touch > New tab. A new browser tab opens.

To switch between tabs:

1. Touch (the number shows how many tabs you have opened).

2. Swipe vertically to scroll through the list of opened tabs.

3. Touch the thumbnail of the tab you want to open.

NOTE:

Swipe a thumbnail horizontally or touch its X to close the tab.

Changing Chrome Settings

You can configure a number of settings to customise the way you browse the web, including several that you can use to control your privacy.

To open the Chrome settings screen, touch > Settings.

Camera

Capturing a Photo

1. Open the app list and touch Camera.

NOTE:

You can quickly open the camera or take a snapshot by pressing the Power key twice quickly. To use this feature,

touch on the camera screen and touch Double Tap power key.

2. Aim the camera at the subject and make any necessary adjustments. PHOTO (auto camera) mode is used by default.

Number Function

Use the filter or add a watermark.

Use auto-beauty mode or customise the personal options to beautify faces in the picture.

Enable LIVE photo mode. You can shoot LIVE photos, which include a still image and a short video clip.

Change the flash setting.

Change the HDR setting.

Change the camera settings.

Zoom control: Touch to switch to 1x zoom, 3x zoom or the wide-angle camera; touch and hold the zoom control and then slide left or right to zoom in or out.

View pictures and videos you have taken.

Capture a picture.

Switch between the front and back cameras.

Swipe left or right to switch among the default PHOTO mode, BOKEH mode, NIGHT mode, PORTRAIT mode, VIDEO mode, and WIDE (wide-angle camera) mode. Touch MORE to use other special photo or video camera modes: SPORT, MANUAL, PANORAMA, MONO, MAGIC SHUTTER, TIMELAPSE, and SLOW MOTION.

WARNIN G!

Keep a safe distance when using the flash. Do not point the flash towards the eyes of people or animals.

NOTE:

You can spread or pinch on the screen to zoom in or out before taking pictures. The zoom control is not available when the picture resolution is set to 48 MP (8000 x 6000).

3. Touch the area where you want the camera to focus, or leave the camera to autofocus on the centre of the image.

NOTE:

You cannot touch the viewfinder screen to focus when the wide-angle camera is in use.

NOTE:

In PHOTO (auto camera) mode, when you touch the screen to focus and the exposure bar appears beside the focus

point, you can drag up or down to adjust the exposure.

4. Lightly touch .

Recording a Video

You can record normal-speed video clips. The back camera also allows you to record slow motion or time lapse video.

1. Open the app list and touch Camera.

2. Touch VIDEO.

3. Aim the camera at the subject and make any necessary adjustments. You can touch any area on the screen that you want the camcorder to focus on before and during recording.

4. Touch to start recording. You can touch or to

pause or resume recording, or touch to save the frame as a photo.

5. Touch to stop recording.

NOTES:

 You can spread or pinch on the screen to zoom in or out

before and during recording.

 When you touch the screen to focus, the exposure bar

appears beside the focus point. You can drag up or down to adjust the exposure. Touch and hold the focus point to lock the focus.

 To capture slow motion or time lapse videos with the back

camera, touch MORE > SLOW MOTION or TIMELAPSE.

Using AI Camera Mode

AI camera can automatically adjust the colour and lighting settings to match the scene or subject. For example, if you are taking a picture of flowers, it will choose the best colour for

flowers and the picture will be more vivid.

1. Open the app list and touch Camera.

2. Touch PHOTO.

3. Touch on the camera screen and switch on AI camera.

4. Aim the camera at the subject. A scene icon will appear in the top corner depending on the subject detected.

5. Touch to take the photo.

NOTE:

AI camera mode is only available in PHOTO (auto camera) mode.

Using Wide-Angle Camera Mode

You can use the wide-angle camera to take photos with a wider vision range.

1. Open the app list and touch Camera.

2. Touch WIDE.

3. Touch to turn on distortion correction if necessary.

4. Touch to take the photo.

NOTE:

You cannot touch the viewfinder screen to focus in this mode.

Using PORTRAIT Mode

You can use PORTRAIT mode to focus on your subject with a depth effect and blur backgrounds.

1. Open the app list and touch Camera.

2. Touch PORTRAIT.

3. Aim the camera at the subject and you can make the following adjustments.

 Swipe the different lighting effects at the bottom of the

viewfinder screen to select one for your photo.

 Touch to enable auto AI framing and follow the

on-screen instructions to help the camera focus on the subject.

 Touch to enable auto-beauty mode.

4. Touch to take the photo.

NOTE:

You can change the lighting effect of a picture taken in PORTRAIT mode. Just open the picture in full screen, touch

> Portrait lighting, and then select a lighting effect.

Using SPORT Mode

In SPORT mode, you can make the camera remain focused on a moving subject, or capture faces or typical poses automatically.

To focus on a moving subject and take a photo:

1. Open the app list and touch Camera.

2. Touch MORE > SPORT.

3. Touch the icon to change it to . Then touch a subject in motion for auto-focus tracking in the viewfinder screen.

4. Touch to take the photo.

To capture a face or a typical pose automatically:

1. Open the app list and touch Camera.

2. Touch SPORT.

3. Touch the icon to change it to . The phone will take a photo automatically when it detects a moving face or a typical pose.

NOTE:

Touch at the bottom corner to view the typical poses which can be detected by the camera.

Using Manual Camera Mode

You can use manual camera mode to adjust more camera options for your photo such as ISO, white balance, exposure, etc.

1. Open the app list and touch Camera.

2. Touch MORE > MANUAL.

3. Aim the camera at the subject and you can make the following adjustments.

 Drag the blue square to any area on the screen that you

want to focus on. Touch and hold it to lock or unlock the focus.

 Drag the yellow circle to any area on the screen where

you want the camera to meter exposure so as to adjust the photo brightness. Touch and hold the circle to lock or unlock exposure.

 Touch the camera option icons and use the slider to

adjust them, including shutter speed, ISO, overall exposure, white balance, interval for time lapse pictures, and focus.

4. Touch to take the photo.

Using Other Camera Modes

Your camera app offers other powerful and interesting camera modes.

 BOKEH: Take a photo with the subject in focus and the

background blurred. You can adjust the slider to change the shutter aperture.

NOTE:

For a picture taken in BOKEH mode, you can open it in full screen, touch > Bokeh Refocus, and then touch

anywhere on the picture to refocus or adjust the blurriness.

NIGHT: Capture pictures in low-light environment.



 PANOR AMA: Capture panoramic photos both horizontally

and vertically.

 MONO: Take a photo with only one colour visible. Touch a

colour option, and then use the range slider to adjust the colour selection to achieve the desired effect.

 MAGIC SHUTTER: Capture water flow, star trail, or car trail.

 TIMELAPSE: Set the time interval between each frame

when you shot time lapse videos.

 SLOW MOTION: Capture slow motion video clips.

NOTE:

These camera modes are only available for the back camera.

Photos

Opening Photos

Open the app list and touch Photos. You'll see all the photos and videos on your phone and, if you turned on “back up & sync,” anything else synced to your Google Photos library.

NOTE:

You can touch > Help to get detailed help information about Google Photos.

Sharing Your Photos or Videos

1. Open the app list and touch Photos.

2. Touch and hold a photo or video to select it.

3. Touch more items that you want to share.

4. Touch and select how you want to share the items.

Deleting Unwanted Photos or Videos

1. Open the app list and touch Photos.

2. Touch and hold a photo or video to select it.

3. Touch more items that you want to move to bin.

4. Touch > Move to Bin.

NOTE:

Items in the bin will be removed after 60 days.

Restoring a Photo or Video

1. Open the app list and touch Photos.

2. Touch > Bin.

3. Touch and hold the photo or video you want to restore and

touch Restore.

Music

Open the app list and touch Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and so on

Viewing Your Music Library

Open Music and touch All songs to view all your audio files or by categorised lists of artists, albums, and genres. You can also touch Favourites, Recently played or Folders to find songs, or view all your playlists in the My playlists section.

Playing Music

Touch a song in the music library to listen to it. Touch the summary information at the bottom to open the playback screen and control the playing.

Managing Playlists

Create playlists to organise your music files into sets of songs, so that you can play the songs you like in the order you prefer.

 From any music library category, touch > Add to next to a

song to add it to a playlist or create a new playlist.

 In the My playlists section, touch a playlist to view its content.

You can then touch at the top right and select to add more songs to the playlist, rename or delete the playlist; touch >

Remove next to the song to remove it from the playlist.

Voice Recorder

Voice Recorder enables you to record and listen to voice

memos.

Recording a Voice Memo

1. Open the app list and touch Voic e Recorder.

2. Touch to select the audio format of the recording.

3. Touch to start recording. During recording, you can do the following:

 Touch or to pause or continue the recording.

 Touch or to add a time tag or photo tag to the

recording.

 Touch an added time tag to attach a picture or add text.

4. Touch Done to stop recording.

5. Edit the file name and touch SAVE to save the recording.

If you don’t want to save the memo after recording it, touch

DELETE > DELETE to delete it.

Playing a Voice Memo

1. Touch at the top right of the screen to see all recordings.

2. Touch the title of a memo to play it. During the playing, you

can touch View tag to view all tags, touch or to add

a time tag or photo tag, or touch and hold a tag to delete it.

Trimming a Voice Memo

1. While playing a recording, touch EDIT to open the editing

screen.

2. Drag or to trim the recording. You can touch to preview the trimmed recording.

3. Touch TRIM.

4. Edit the new file name and touch SAVE.

Game Assist

Game Assist allows you to turn on Game mode and optimise the options for game apps added in Game Assist.

To use Game Assist:

1. Open the app list and touch Game Assist.

2. You can do the following:

 Touch the switch to turn on or off Game mode.

 When Game mode is on, touch to optimise the

options for the game apps added in Game Assist.

 Touch + to add your game apps to Game Assist. You can

also touch and hold an added app to edit apps, which allows you to rearrange apps or remove them from Game Assist.

 When Game mode is on, touch an added app to run it in

Game mode.

Phone Switch

NOTE:

For detailed help information, open Phone Switch and touch

> Help.

To install the Phone Switch app on another phone:

1. Open the app list and touch Phone Switch.

2. Touch Help another to install the app.

3. Turn on Bluetooth on another phone.

4. Touch BLUETOOTH SHARE and then touch the phone name in the list to send the app installation file to that phone.

5. Install the Phone Switch app on that phone after the installation file has been received.

To transfer data from the old phone to the new one:

1. Turn off the mobile data connection on both the new and old phones.

2. Open the Phone Switch app on the new phone and touch NEW. A QR code will display on the screen.

3. Open the Phone Switch app on the old phone and touch

OLD.

4. Use the old phone to scan the QR code on the new phone’s screen to connect the two phones via Wi-Fi.

NOTE:

If the connection fails, touch Connection failed? and follow the on-screen instructions to try again.

5. Check the data you need to transfer on the old phone and touch START.

6. Wait until the data has been transferred and imported to the new phone. Touch DONE.

Private Space

Private Space allows you to encrypt your files, lock your apps and manage your account passwords. To access Private Space, you need to draw a pattern, enter a PIN, or use your registered fingerprint.

Opening Private Space for the First Time

When you use Private Space for the first time, you need to set a new lock pattern or PIN for Private Space.

1. Open the app list and touch Private Space.

2. Touch SETUP PASSWORD.

3. Draw and redraw a pattern that you must draw to access

Private Space, or touch Or set PIN to set a PIN that you must enter to access Private Space.

NOTE:

The pattern and PIN are different from the screen lock pattern and PIN.

4. Select the security question and enter your answer, and

then touch DONE.

NOTE:

If you forget the pattern or PIN you set, you can reset it by entering the answer of the security question.

5. If you have registered a fingerprint in your phone, the phone will prompt you to use your fingerprint to access Private Space. Touch OK to confirm.

Encrypting Pictures/Videos/Files

After the pictures, videos, and files are encrypted, they can be accessed only in Private Space.

1. Open the app list and touch Private Space.

2. Enter the lock pattern, PIN or fingerprint you set.

3. Touch Pictures, Videos or Files.

4. Touch to add pictures, videos, or files from your phone storage or the microSDXC card. You can also take pictures or videos and encrypt them directly.

The added items will be moved into Private Space.

NOTE:

To decrypt pictures, videos, or files, touch and hold an item and

touch more to select them, and then touch > OK.

Locking Apps

After an app is locked, you need to enter the lock pattern, PIN or fingerprint you set before using that app. You can also use face recognition to open the locked apps. See Set Face

Recognition Options.

1. Open the app list and touch Private Space.

2. Enter the lock pattern, PIN or fingerprint you set.

3. Touch App l ock.

4. Turn on the switches beside the apps you want to lock.

NOTE:

Touch on the App lock screen and touch App lock to turn on or off this feature, or touch Lock mode to set when the locked apps will be locked again after you lock the screen or finish using them.

Using Password Book

1. Open the app list and touch Private Space.

2. Enter the lock pattern, PIN or fingerprint you set.

3. Touch Password book. You can add and manage your

account description, user name, password and note in the password book.

Setting Private Space

1. Open the app list and touch Private Space.

2. Enter the lock pattern, PIN or fingerprint you set.

3. Touch and set the following options.

 Security:

- Login type: Select pattern or PIN as the login type to

access Private Space and the locked apps.

- Security question: Edit your security question and

answer.

NOTE:

If you forget the lock pattern or PIN, you can touch Forgot password on the screen and enter your answer to reset the pattern or PIN.

- Pattern settings: Set whether the phone vibrates or

whether the pattern is visible when you draw the lock pattern.

- Fingerprint access Private Space: Set whether to

use the fingerprint you set to access Private Space and the locked apps.

 Private Space backup: Back up Private Space data. If

you forget the pattern or PIN of Private Space, you cannot restore the data.

 Private Space restore: Restore Private Space data.  Backup reminder notification: Set whether to be

notified to back up regularly when Private Space has new data.

Speech Translator

You can use this app to translate your conversation with other people or the text you input. Open the app list and touch

Speech Translator to use it.

Translating the Conversation

1. Open Speech Translator and touch CONVERSATION.

2. Select the languages at the top for your conversation.

NOTE:

The translated language can be automatically switched to the local language when you travel to other countries. To enable this feature, touch MORE > Settings and switch on Travel mode.

3. Touch and hold the microphone button at the bottom to speak. The conversation content will be translated on the

screen. You can also touch beside the content on the screen to listen to it.

NOTE:

Touch to divide the conversation screen into two parts. Then you and the other person can speak to each other and read the translation face to face.

Translating the Text

1. Open Speech Translator and touch TEXT.

2. Select the languages you need at the top.

3. Enter the text on the screen, or touch the microphone button to input by voice.

4. Touch to translate.

NOTE:

Touch beside the translation to listen to it.

Translating the Content in Other Apps

When the Copy to translate feature is enabled, you can copy the content in other apps and view the translation in a floating window.

To enable and use Copy to translate:

1. Open Speech Translator and touch MORE > Settings.

2. Switch on Copy to translate.

3. If prompted, switch on Allow display over other apps.

4. Open the app you need.

5. Touch and hold the text and select the part you want to translate if necessary.

6. Touch the copy icon or option and the icon will display.

7. Touch to view the translation of the copied text.

Settings

Open the app list and touch Settings. The Settings app contains most of the tools for customising and configuring your phone.

Network & Internet

Wi-Fi

Open Settings and touch Network & Internet > Wi-Fi. You can turn Wi-Fi on or off and configure your Wi-Fi connection. See

Connecting to Wi-Fi.

Data Usage

Open Settings and touch Network & Internet > Data usage to check and manage mobile data use. You can view Wi-Fi data usage as well. Touch Data Saver to enable or disable it, which prevents apps from using data connection in the background. Apps you’re currently using can access data, but may do so less frequently when Data Saver is enabled. You can touch Unrestricted data to allow some apps to always have data connection access, even when Data Saver is enabled.

NOTE:

The data usage is measured by your phone, and your carrier’s data usage accounting may differ.

SIM Cards

Open Settings and touch Network & Internet > SIM cards. Manage your installed nano-SIM cards, and set the default nano-SIM card for making calls and mobile data. You can also select network mode, control mobile data roaming, and set access point names and other network options. See

Connecting to Mobile Networks.

Hotspot & Tethering

Open Settings and touch Network & Internet > Hotspot & tethering to share your phone’s mobile data connection with

PCs or other devices via USB or Bluetooth. See Sharing Your

Mobile Data Connection Through Tethering.

VPN

Open Settings and touch Network & Internet > VPN to set up and connect to virtual private networks.

Aeroplane Mode

Open Settings and touch Network & Internet > Aeroplane mode to turn aeroplane mode on or off. All the phone’s radios

that transmit voice or data are turned off when aeroplane mode is on.

Private DNS

To get information from a website, your phone first asks where the website is. Private DNS is a way to help secure these

questions and answers. By default, your phone uses Private DNS with all networks that

can use Private DNS. We recommend keeping Private DNS turned on.

Open Settings and touch Network & Internet > Private DNS to turn Private DNS on or off, or change its settings.

Connected Devices

Bluetooth

Open Settings and touch Connected devices > Connection preferences > Bluetooth. You can turn Bluetooth on or off and

configure your Bluetooth connections. See Connecting to

Bluetooth Devices.

NFC and Android Beam

Open Settings and touch Connected devices > Connection preferences. You can switch on NFC to exchange data with

another NFC-enabled device when they touch each other or in close proximity. Touch Android Beam and turn it on if you want to share web pages, contact information, YouTube videos or other content on your phone to another NFC-capable device. See Exchanging Data via NFC.

100

ZTE Axon 10 Pro User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual