The microSDXC card can be installed and removed while
the phone is turned on. Unmount the microSDXC card
before removing it.
1. Place your finger in the slot at the bottom of the back
cover to lift and remove the cover.
2. Hold your microSDXC card with the metal contacts
facing down and slide it into the microSDXC card slot.
3. Press the cover gently back into place until you hear
a click.
CHARGING THE BATTERY
You should fully charge the battery as soon as possible. If the battery is
low, there will be a pop-up message on the screen. As you charge your
phone, the screen will tell you the exact battery level each time you wake
up your phone.
WARNING! Use only ZTE-approved chargers and cables.
The use of unapproved accessories could damage your
phone or cause the battery to explode.
1. Connect the adapter to the charging port.
2. Connect the charger to a standard AC wall outlet. If the
phone is on, you’ll see a charging icon, such as
appear in the status bar.
or ,
3. Disconnect the charger when the battery is fully charged.
23
GETTING TO KNOW YOUR PHONE
GETTING TO KNOW YOUR PHONE
3.5mm
Headset Jack
Front Camera
Touch Screen
Back Key*
Home Key/
Indicator Light
* Customizable. See Touch Screen and Navigation Keys.
45
Earpiece
Proximity &
Light Sensor
Volume Up/
Down Keys
Power/Lock Key
Recent Apps Key*
Microphone
Microphone
Back Camera
Flash
Speaker
Charging/USB
Type-C™ Port
NOTIFICATIONS
The status bar at the top of the home screen provides phone and service
status icons, and notification icons.
PHONE AND SERVICE STATUS ICONS
3G connected
4G LTE connected
Ringer o
Vibration mode
Priority mode
Battery low
Battery partially
drained
Battery full
Battery charging
/
Alarm set
No signal
Signal strength
No nano-SIM card
installed
Airplane mode
Bluetooth
Connected to a Wi-Fi
network
Wi-Fi in use
Speaker on
Phone microphone o
GPS on
on
NOTIFICATION ICONS
New SMS
New MMS
New email
New Gmail message(s)
/
Missed call
Call in progress
Song playing
/
NOTIFICATIONS
Upcoming event
New Wi-Fi network
detected
Downloading data
Sending data
USB connected
Updates available
Wired headset
connected
67
TOUCH SCREEN AND NAVIGATION KEYS
• Power/Lock Key: Press and hold to power on, restart
the phone, turn on/o airplane mode, or power o.
Press to turn on/o the screen display.
•
Home Key: Press to return to the home screen
from any application or screen. Press and hold to
access Google Now™.
• Recent Apps Key: Press to view recently used apps.
• Back Key: Press to go to the previous screen.
• Volume Keys: Press to turn the volume up or down
or to enable silent mode/vibration mode.
OPENING APPLICATIONS
1. Press if the current screen is not the home screen.
2. Tap
3. Swipe left or right on the screen and tap an app to
PERSONALIZING
You can exchange the positions of the Back Key and
Recent Apps Key.
Press
an option.
open it.
>
.
> Navigation key and select
>
INTERNET
CONNECTING VIA WIFI
1. From the home screen, tap > > Wi-Fi.
2. Slide the on/o switch if Wi-Fi is o. Your phone
automatically searches for Wi-Fi networks in range
and displays their names and security settings.
Your phone also connects to previously linked
networks when they are in range.
3. Tap a network name to connect to it.
4. If the network is secured, enter a password or
other credentials (ask your network administrator
for details) and tap CONNECT.
CONNECTING VIA MOBILE NETWORK
1. From the home screen, tap > > Mobile networks > Mobile Data.
2. Slide
mobile data.
next to Standard Data to enable
®
89
CALLING AND VOICEMAIL
ADDRESS BOOK
MAKING A CALL
1. From the home screen, tap
2. Enter the phone number with the on-screen keypad.
Tap
to delete incorrect digits.
3. Tap
NOTE: To call a contact, press
and tap
to place the call.
.
.
>
> > CONTACTS
CREATING A NEW CONTACT
1. From the home screen, tap .
2. Tap
3. Enter the contact name, phone numbers, email
4. Tap
.
addresses, and other information, as shown.
to save the contact.
IMPORTING CONTACTS IN BATCHES
CHECKING VOICEMAIL
1. From the home screen, tap
2. Press and hold the 1 Key. If prompted, enter your
voicemail password.
3. Follow the voice prompts to listen to and manage
your voicemail messages.
NOTE: For detailed information, please contact the
service provider.
1011
.
>
1. From the home screen, tap .
2. Tap
3. Select an account in which to save the contacts.
4. If prompted, choose to import one, multiple, or
> Import/Export > Import from storage.
all vCard files.
TEXT MESSAGING
1. From the home screen, tap > .
2. Enter the recipient(s) and message text. If you
want to send an MMS, tap
3. Tap
Please don’t text and drive.
to send the message.
to add attachments.
EMAIL
SETTING UP GMAIL™
1. From the home screen, tap > .
NOTE: If another Gmail account is already
set up, press
Add account > Google.
2. Enter your existing Google™ email or tap
Add an email address.
3. Follow the instructions on the screen to
set up the account.
SETTING UP EMAIL
1. From the home screen, tap > and select
an email server.
NOTE: If another email account is already
set up, press
Add account > Email.
2. Enter the email
3. Tap Next and follow the on-screen instructions.
> > > Accounts >
> > > Accounts >
address and password.
1213
CUSTOMIZING HOME SCREENS
You can customize your home screen by adding
shortcuts, folders, widgets, and more.
ADDING WIDGETS
1. Press and hold an empty spot on a home screen.
2. Tap Widgets.
3. Press and hold a widget and drag it to the desired
home screen.
NOTE: To add a shortcut to a home screen, press
and hold the app from the App Tray and drag it to a
home screen.
REMOVING WIDGETS OR SHORTCUTS
1. Press and hold a widget or shortcut on the
home screen.
2. Drag it to
ORGANIZING SHORTCUTS WITH FOLDERS
1. Press and hold a shortcut.
2. Drag it to
is created.
3. If needed, drag more shortcuts and drop them into
the folder.
to remove it.
at the top of the screen. A new folder
CUSTOMIZING HOME SCREENS
APPLYING NEW WALLPAPERS
1. Press and hold an empty spot on a home screen.
2. Tap Wallpapers.
3. Select a wallpaper source (GALLERY or LIVEWALLPAPER) and choose an image or tap a
wallpaper thumbnail image.
4. Follow the instructions on the screen.
1415
CAMERA AND VIDEO
TAKING A PHOTO
1. From the home screen, tap .
2. Aim the camera at the subject and make any necessary adjustments.
3. Tap
RECORDING A VIDEO
1. From the home screen, tap .
2. Aim the camera at the subject and make any necessary adjustments.
3. Tap
TIP: While the recording is in progress, you can tap
a photo.
.
to start and to stop recording.
Turn flash
on/o
Change the
camera settings
Switch to Manual
camera mode
View your photos
and videos
to save the frame as
Set a time delay before the
camera takes a picture
Switch between the front
and back cameras
Switch to Auto
camera mode
Select a scene mode
or special eect
Record a video
Capture a photo
PLAYING MUSIC
1. From the home screen, tap > .
2. Tap All Songs.
3. Tap a song to play it.
Song and artist
information
Album artwork and lyrics
Drag the slider to jump
to any part of the song
(if available)
View track details
Enable Dolby Audio™
Toggle repeat mode
Playback control:
Skip songs or pause
and resume playback
Access additional options
Tap to share the song
Add the song to your favorites
Toggle shue mode
1617
CONNECTIVITY
CONNECTING WITH A
Turn on the
to pairing mode. Refer to the headset’s user
guide for more information.
1. From the home screen, tap
2. Slide the on/o switch if
When
the status bar.
NOTE: Your phone automatically scans for
and displays the IDs of all available
devices in range. You could tap
if you wanted to scan again.
3. Tap the ID of the headset, or any other
device you want to pair with your phone.
Enter a passcode if prompted.
4. If necessary, tap the ID of the paired
headset to connect with it.
TIP: Tap the headset ID and then tap OK to
end the connection.
Bluetooth
Bluetooth
BLUETOOTH
headset and switch it
> > Bluetooth.
Bluetooth
is on, the icon appears in
®
HEADSET
is o.
Bluetooth
> Refresh
GOOGLE PLAY™
Google Play has tens of thousands of games and
applications for you to enjoy. Before you begin, make
sure that you are signed in to your Google account.
1. From the home screen, tap
2. Find the apps you need either by category or by
typing in the search field.
3. Tap the app to see a more detailed description.
4. Tap INSTALL (free apps) or the price (paid apps).
NOTE: A payment method (such as a credit/debit
card or Google Wallet™) is required to purchase apps.
5. Read the app permissions and tap ACCEPT.
CAUTION: Once installed, some apps can access
many functions of the device, and/or a significant
amount of your personal data. The Play Store will
show you what the app can access.
6. For paid apps, follow additional on-screen instructions
for payment.
7. Wait for the app to be downloaded and installed
automatically. Payment needs to be authorized before
paid apps start downloading.
8. The app is successfully installed when the
appears in the status bar. You can find the new app
after pressing
NOTE: The content you can access in the Play Store
depends on your region and your service provider.
> .
.
icon
1819
FOR YOUR SAFETY
FCC RF EXPOSURE INFORMATION SAR
This phone is designed and manufactured not to exceed the emission
limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the United States.
During SAR testing, this device was set to transmit at its highest certified
power level in all tested frequency bands, and placed in positions that
simulate RF exposure in usage against the head with no separation, and
near the body with the separation of 0.4 inches (10 mm). Although the SAR
is determined at the highest certified power level, the actual SAR level of
the device while operating can be well below the maximum value. This is
because the phone is designed to operate at multiple power levels so as to
use only the power required to reach the network. In general, the closer you
are to a wireless base station antenna, the lower the power output.
The exposure standard for wireless devices employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by the
FCC is 1.6 W/kg.
Tests for SAR are conducted using standard operating positions accepted
by the FCC with the device transmitting at its highest certified power level in
all tested frequency bands.
The FCC has granted an Equipment Authorization for this model phone
with all reported SAR levels evaluated as in compliance with the FCC RF
exposure guidelines. SAR information on this model phone is on file
with the FCC and can be found under the Display Grant section of
FOR YOUR SAFETY
www.fcc.gov/oet/ea/fccid after searching on FCC ID: SRQ-Z916BL.
For this device, the highest reported SAR value for usage against the head
is 0.42 W/kg, for usage near the body is 0.49 W/kg.
While there may be dierences between the SAR levels of various phones
and at various positions, they all meet the government requirements.
SAR compliance for body-worn operation is based on a separation distance
of 0.4 inches (10 mm) between the unit and the human body. Carry this
device at least 0.4 inches (10 mm) away from your body to ensure RF
exposure level compliant or lower to the reported level. To support bodyworn operation, choose the belt clips or holsters, which do not contain
metallic components, to maintain a separation of 0.4 inches (10 mm)
between this device and your body.
RF exposure compliance with any body-worn accessory, which contains
metal, was not tested and certified, and use such body-worn accessory
should be avoided.
FCC REGULATIONS
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in
2021
FOR YOUR SAFETYFOR YOUR SAFETY
a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning
the equipment o and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected.
• Contact Consumer Cellular support for help.
CAUTION: Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.
The antenna(s) used for this transmitter must not be co-located or operating
in conjunction with any other antenna or transmitter.
HEARING AID COMPATIBILITY HAC REGULATIONS FOR
MOBILE PHONES
In 2003, the FCC adopted rules to make digital wireless telephones
compatible with hearing aids and cochlear implants. Although analog
wireless phones do not usually cause interference with hearing aids or
cochlear implants, digital wireless phones sometimes do because of
2223
electromagnetic energy emitted by the phone’s antenna, backlight, or other
components. Your phone is compliant with FCC HAC regulations (ANSI
C63.19-2011).
While some wireless phones are used near some hearing devices (hearing
aids and cochlear implants), users may detect a buzzing, humming, or
whining noise. Some hearing devices are more immune than others to this
interference noise, and phones also vary in the amount of interference they
generate. The wireless telephone industry has developed ratings for some
of their mobile phones to assist hearing device users in finding phones that
may be compatible with their hearing devices. Not all phones have been
rated. Phones that have been rated have a label on the box. These ratings
are not guaranteed. Results will vary, depending on the level of immunity
of your hearing device and the degree of your hearing loss. If your hearing
device happens to be vulnerable to interference, you may not be able to
use a rated phone successfully. Trying out the phone with your hearing
device is the best way to evaluate it for your personal needs.
This phone has been tested and rated for use with hearing aids for some
of the wireless technologies that it uses. However, there may be some
newer wireless technologies used in this phone that have not been tested
yet for use with hearing aids. It is important to try the dierent features of
this phone thoroughly and in dierent locations, using your hearing aid or
cochlear implant, to determine if you hear any interfering noise. Consult
your service provider or the manufacturer of this phone for information on
hearing aid compatibility. If you have questions about return or exchange
policies, consult your service provider or phone retailer.
FOR YOUR SAFETYFOR YOUR SAFETY
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely
to generate less interference with hearing devices than phones that are not
labeled. M4 is the better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to
be more usable with a hearing device’s telecoil (“T Switch” or “Telephone
Switch”) than unrated phones. T4 is the better/higher of the two ratings.
(Note that not all hearing devices contain telecoils.)
Your ZTE Avid 916 has been tested for hearing aid device compatibility and
has an M4/T4 rating.
Hearing devices may also be measured for immunity to this type of
interference. Your hearing device manufacturer or hearing health
professional may help you find results for your hearing device.
For additional information about the FCC’s actions with regard to hearing
aid compatible wireless devices and other steps the FCC has taken to
ensure that individuals with disabilities have access to telecommunications
services, please go to https://www.fcc.gov/general/disability-rights-oce.
DISTRACTIONS
Driving
Full attention must be given to driving at all times in order to reduce the
risk of an accident. Using a phone while driving (even with a hands-free kit)
can be a distraction and lead to an accident. You must comply with local
laws and regulations regarding the restrictions of using wireless devices
while driving.
2425
Operating Machinery
Full attention must be given to operating machinery in order to reduce the
risk of an accident.
PRODUCT HANDLING
General Statement on Handling and Use
You alone are responsible for how you use your phone and any
consequences of its use.
You must always turn o your phone wherever the use of a phone is
prohibited. Use of your phone is subject to safety measures designed to
protect users and their environment.
• Always treat your phone and its accessories with care and keep it in a
clean and dust-free place.
• Keep the screen and camera lens clean. An unclean screen or camera
lens may slow down the phone’s reaction to your operations or lower
image quality.
• Clean the device and its accessories with a soft material such as a
cleaning cloth for eyeglass lenses. Do not use alcohol or other corrosive
substances for cleaning or allow them to get inside.
• Do not expose your phone or its accessories to open flames or lit
tobacco products.
• Do not expose your phone or its accessories to liquid, moisture or
high humidity.
FOR YOUR SAFETYFOR YOUR SAFETY
• Do not drop, throw or try to bend your phone or its accessories.
• Do not use harsh chemicals, cleaning solvents, or aerosols to clean the
device or its accessories.
• Do not paint your phone or its accessories.
• Do not attempt to disassemble your phone or its accessories. Only
authorized personnel can do so.
• Do not expose or use your phone or its accessories in an environment
with or that can reach extreme temperatures, minimum 23°F (-5°C) and
maximum 122°F (+50°C).
• Do not place your phone inside or near heating equipment or highpressure containers, such as water heaters, microwave ovens, or hot
cooking utensils. Otherwise, your phone may be damaged.
• Please check local regulations for disposal of electronic products.
• Do not carry your phone in your back pocket as it could break when you
sit down.
Small Children
Do not leave your phone and its accessories within the reach of small
children or allow them to play with it. They could hurt themselves or others,
or could accidentally damage the phone. Your phone contains small parts
with sharp edges that may cause an injury or may become detached and
create a choking hazard.
Demagnetization
To avoid the risk of demagnetization, do not allow electronic devices or
magnetic media to be close to your phone for a long time.
Electrostatic Discharge (ESD)
Do not touch the SIM/SD card’s metal connectors.
Antenna
Do not touch the antenna unnecessarily.
Normal Use Position
When placing or receiving a phone call, hold your phone to your ear, with
the bottom towards your mouth.
Air Bags
Do not place a phone in the area over an air bag or in the air bag
deployment area as an airbag inflates with great force, which can result
in a serious injury. Store the phone safely before driving your vehicle.
Seizures/Blackouts
The phone can produce a bright or flashing light. A small percentage of
people may be susceptible to blackouts or seizures (even if they have
never had one before) when exposed to flashing lights or light patterns
such as when playing games or watching a video. If you have experienced
seizures or blackouts or have a family history of such occurrences, please
2627
FOR YOUR SAFETYFOR YOUR SAFETY
consult a physician. To reduce the risk of blackouts or seizures, you can use
your phone in a well-lit room and take frequent breaks.
Repetitive Strain Injuries
The following steps will help minimize the risk of Repetitive Strain Injury (RSI)
when texting or playing games on your phone:
• Do not grip the phone too tightly.
• Press the buttons lightly.
• Use the special features that are designed to minimize the times of
pressing buttons, such as Message Templates and Predictive Text.
• Take many breaks to stretch and relax.
Emergency Calls
This phone, like any wireless phone, operates using radio signals, which
cannot guarantee connection in all conditions. Therefore, you must never
rely solely on any wireless phone for emergency communications.
Loud Noise
This phone is capable of producing loud noises, which may damage your
hearing. Turn down the volume before using headphones,
headsets or other audio devices.
Phone Heating
Your phone may become warm during charging and during normal use.
2829
Bluetooth
stereo
ELECTRICAL SAFETY
Accessories
Use only approved accessories. Do not connect with incompatible products
or accessories. Take care not to touch or allow metal objects, such as coins
or key rings, to contact or short-circuit the charging jack terminals. Never
puncture the surface of the phone with sharp objects.
Connection to Vehicles
Seek professional advice when connecting a phone interface to the vehicle
electrical system.
Faulty and Damaged Products
Do not attempt to disassemble the phone or its accessories. Only qualified
personnel can service or repair the phone or its accessories. If your phone
(or its accessories) has been submerged in water, punctured, or subjected
to a severe fall, do not use it until you have taken it to be checked at an
authorized service center.
CTIA REQUIREMENTS
• Do not disassemble or open, crush, bend or deform, puncture, or shred
the battery.
• Do not modify or remanufacture, attempt to insert foreign objects into
the battery, immerse or expose to water or other liquids, expose to fire,
explosion or other hazard.
FOR YOUR SAFETY
FOR YOUR SAFETY
• Only use the battery for the system for which it is specified.
• Only use the battery with a charging system that has been qualified
with the system per CTIA Certification Requirements for Battery System
Compliance to IEEE 1725. Use of an unqualified battery or charger may
present a risk of fire, explosion, leakage, or other hazard.
• Do not short-circuit a battery or allow metallic conductive objects to
contact battery terminals.
• Replace the battery only with another battery that has been qualified with
the system per this standard, IEEE-Std-1725. Use of an unqualified battery
may present a risk of fire, explosion, leakage or other hazard.
• Promptly dispose of used batteries in accordance with local regulations.
• Battery usage by children should be supervised.
• Avoid dropping the phone or battery. If the phone or battery is dropped,
especially on a hard surface, and the user suspects damage, take it to a
service center for inspection.
• Improper battery use may result in a fire, explosion, or other hazard.
• The phone shall only be connected to CTIA certified adapters, products
that bear the USB-IF logo or products that have completed the USB-IF
compliance program.
3031
RADIO FREQUENCY INTERFERENCE
General Statement on Interference
Care must be taken when using the phone in close proximity to personal
medical devices, such as pacemakers and hearing aids. Please consult your
doctor and the device manufacturers to determine if the operation of your
phone may interfere with the operation of your medical devices.
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of 15 cm
be maintained between a mobile phone and a pacemaker to avoid potential
interference with the pacemaker. To achieve this, use the phone on the
opposite ear to your pacemaker and do not carry it in a breast pocket.
Hearing Aids
People with hearing aids or other cochlear implants may experience
interfering noises when using wireless devices or when one is nearby. The
level of interference will depend on the type of hearing device and the
distance from the interference source. Increasing the separation between
them may reduce the interference. You may also consult your hearing aid
manufacturer to discuss alternatives.
FOR YOUR SAFETYFOR YOUR SAFETY
Medical Equipment
Turn o your wireless device when requested to do so in hospitals, clinics
or healthcare facilities. These requests are designed to prevent possible
interference with sensitive medical equipment.
Aircraft
Turn o your wireless device whenever you are instructed to do so by
airport or airline sta. Consult the airline sta about the use of wireless
devices onboard the aircraft. If your device oers airplane mode, this must
be enabled prior to boarding an aircraft.
Interference in Vehicles
Please note that because of possible interference with electronic
equipment, some vehicle manufacturers forbid the use of mobile phones in
their vehicles unless a hands-free kit with an external antenna is included in
the installation.
EXPLOSIVE ENVIRONMENTS
Gas Stations and Explosive Atmospheres
In locations with potentially explosive atmospheres, obey all posted signs
to turn o wireless devices such as your phone or other radio equipment.
Areas with potentially explosive atmospheres include fueling areas,
below decks on boats, fuel or chemical transfer or storage facilities,
areas where the air contains chemicals or particles, such as grain, dust,
or metal powders.
Blasting Caps and Areas
Power o your mobile phone or wireless device when in a blasting area,
or in areas with signs posted directing to power o “two-way radios” or
“electronic devices” to avoid interfering with blasting operations.
WARNING: This product contains a chemical known to the State of
California to cause cancer, birth defects or other reproductive harm.
3332
SUPPORT
WARRANTY
For assistance, please contact:
Email: Service@ConsumerCellular.com
Website: ConsumerCellular.com/Support
Telephone: (800) 686-4460
Need to test your cellphone?
You can place a FREE test call by dialing (888) 460-8781 from your cellular
phone. If the call is completed correctly you will hear a recorded message
telling you that your cellphone is working.
Check your minutes or change your plan.
With Consumer Cellular you are in control and can change your plan at any
time. To check your usage and change your plan just go to My Account at
ConsumerCellular.com or call (888) 373-1777 any time. The call is free.
This product is guaranteed for a period of 12 months from the date of
purchase. In the unlikely event of a fault occurring during this period, please
contact the place of purchase. Proof of purchase is required for any service
or support needed during the guarantee period.
This guarantee will not apply to a fault caused by an accident or a similar
incident or damage, liquid ingress, negligence, abnormal usage, nonmaintenance or any other circumstances on the user’s part. Furthermore,
this guarantee will not apply to any fault caused by a thunderstorm or
any other voltage fluctuations. As a matter of precaution, we recommend
disconnecting the charger during a thunderstorm. Batteries are
consumables and are not included in any guarantee.
This guarantee does not apply if batteries other than ZTE original batteries
are used.