ZTE Avid 579
USER GUIDE
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Thank you for choosing Consumer Cellular!
We know you’re excited to use your new ZTE Avid 579, and this user guide
will help you get familiar with it, so you can start using it as soon as possible.
Each section includes instructions and pictures to make it easy to start using
your device. If you would like to learn more, turn to the back of this guide,
where you’ll find the SUPPORT section.
We’re always happy to help you!
Need More Information?
Visit our website at ConsumerCellular.com/Help
Call us at (800) 686-4460
TABLE OF CONTENTS
Getting Started ................................................................................ 10
Installing a microSDXC™ Card ....................................................................10
Charging the Battery ......................................................................................10
Extending the Battery Life .............................................................................11
Powering Your Phone On/Off .....................................................................12
Setting Up Your Phone for the First Time ...............................................12
Locking/Unlocking the Screen and Keys ................................................13
Using the Touch Screen ...............................................................................14
Getting to Know Your Phone .....................................................................15
Key Functions .................................................................................................17
Getting to Know the Home Screen ...........................................................18
Personalizing ....................................................................................20
Changing the System Language ............................................................. 20
Setting the Date and Time ......................................................................... 20
Changing the Ringtone, Notification Sound, or Alarm Sound ..........21
Turning System Sounds On/Off ..................................................................21
Adjusting Volumes ........................................................................................ 22
Switching to Silent or Vibration Mode ................................................... 22
Using Do Not Disturb Mode .......................................................................23
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TABLE OF CONTENTS TABLE OF CONTENTS
Applying New Wallpapers ...........................................................................24
Setting the Home Screen Options ...........................................................24
Using Night Light .......................................................................................... 25
Protecting Your Phone With a Screen Lock ......................................... 25
Protecting Your Phone With Screen Pinning ....................................... 26
Knowing the Basics .........................................................................28
Phone Status ICONS .....................................................................................28
Notification Icons .......................................................................................... 29
Opening/Closing the Notification Panel ................................................ 29
Responding to or Removing a Notification ............................................30
Using Quick Settings ....................................................................................30
Managing Shortcuts and Widgets ............................................................32
Organizing With Folders ..............................................................................33
Rearranging the Primary Shortcuts ..........................................................33
Using APP Shortcuts .....................................................................................34
Notification Dots (App Badges) .................................................................35
Entering Text ....................................................................................................36
Editing Text ......................................................................................................39
Opening and Switching Apps ....................................................................40
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Uninstalling or Disabling an App ...............................................................41
Connecting to Networks and Devices ............................................ 42
Connecting to Mobile Networks ...............................................................42
Connecting to Wi-Fi® ....................................................................................43
Connecting to
Connecting to Your Computer via USB ..................................................48
Using the microSDXC Card as Portable or Device Storage ............49
Sharing Your Mobile Data Connection .................................................. 52
Connecting to Virtual Private Networks ................................................ 55
Phone Calls ...................................................................................... 57
Placing and Ending Voice Calls ................................................................57
Answering or Rejecting Voice Calls .........................................................58
Using Real-Time Text (RTT) ........................................................................ 59
Working With the Call History .....................................................................61
Calling Your Contacts ...................................................................................63
Checking Voicemail ......................................................................................63
Using Options During a Call .......................................................................64
Managing Multi-party Calls ........................................................................ 65
Adjusting Your Call Settings ...................................................................... 66
Bluetooth®
Devices ..........................................................46
TABLE OF CONTENTS
TABLE OF CONTENTS
Contacts ........................................................................................... 72
Adding a New Contact .................................................................................72
Setting Up Your Own Profile.......................................................................72
Importing, Exporting, and Sharing Contacts ......................................... 73
Working With Favorite Contacts ...............................................................74
LABELing Your Contacts ..............................................................................75
Searching for a Contact ...............................................................................76
Managing Emergency Contacts ................................................................76
Editing Contacts ............................................................................................. 77
Web Accounts ..................................................................................79
Adding or Removing Accounts .................................................................79
Configuring Account Sync ......................................................................... 80
Gmail ................................................................................................. 81
Setting Up AN Email Account .....................................................................81
Checking Your Emails ....................................................................................81
Writing and Sending an Email ....................................................................82
Responding to an Email ...............................................................................82
Editing or Removing an Email Account...................................................84
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Changing General Email Settings ............................................................84
Messages ..........................................................................................85
Opening the Messages Screen ................................................................85
Sending a Message ......................................................................................85
Replying to a Message ................................................................................87
Forwarding a Message ................................................................................ 87
More Message Options ...............................................................................88
Web Browser ....................................................................................89
Opening the Browser ...................................................................................89
Using Multiple Browser Tabs .....................................................................89
Downloading Files ........................................................................................ 90
Changing Browser Settings ....................................................................... 90
Camera ............................................................................................. 91
Capturing a Photo ...........................................................................................91
Using Manual Camera Mode .................................................................... 92
Using PANORAMA Mode ............................................................................93
Recording a Video .........................................................................................93
Customizing Camera Settings ...................................................................94
TABLE OF CONTENTS
TABLE OF CONTENTS
YT Music ........................................................................................... 97
Viewing Your Music Library ........................................................................97
Playing Music ..................................................................................................97
Managing Playlists .........................................................................................98
Video .................................................................................................99
Opening the Video Library ........................................................................ 99
Playing and Controlling Videos ................................................................ 99
Managing Video Files ................................................................................. 101
FM Radio ......................................................................................... 102
Scanning and Saving Channels .............................................................. 102
Listening to FM Radio .................................................................................102
Other Options and Settings......................................................................103
Voice Recorder ............................................................................... 104
Recording a Voice Memo ..........................................................................104
Playing a Voice Memo................................................................................104
Trimming a Voice Memo ............................................................................ 105
More Apps ...................................................................................... 106
Calculator .......................................................................................................106
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Clock ................................................................................................................ 106
File Manager ................................................................................................. 107
Google Apps ................................................................................................. 108
Google Play™ Store ..........................................................................110
Browsing and Searching for Apps .......................................................... 110
Downloading and Installing Apps ............................................................ 110
Creating a Payment Method .......................................................................111
Managing Your Downloaded Apps ......................................................... 112
Settings ............................................................................................ 113
Network & Internet ........................................................................................113
Connected Devices ..................................................................................... 115
Apps & Notifications .................................................................................... 116
Battery ...............................................................................................................117
Features ............................................................................................................117
Display ...............................................................................................................117
Sound ............................................................................................................... 119
Storage ............................................................................................................. 119
Privacy ............................................................................................................. 120
TABLE OF CONTENTS TABLE OF CONTENTS
Location ..........................................................................................................120
Security ...........................................................................................................120
Accounts ......................................................................................................... 123
Accessibility ................................................................................................... 123
Digital Wellbeing & Parental Controls ................................................... 123
Google............................................................................................................. 124
System ............................................................................................................. 124
About Phone ................................................................................................. 126
Upgrading the Phone Software .................................................... 127
Troubleshooting ............................................................................. 128
For Your Safety ............................................................................... 133
General Safety ............................................................................................. 133
FCC RF Exposure Information (SAR) ...................................................... 134
FCC Regulations .......................................................................................... 135
Hearing Aid Compatibility (HAC) Regulations for Mobile Phones 136
Distractions .................................................................................................... 138
Product Handling ......................................................................................... 139
Electrical Safety ............................................................................................ 143
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CTIA Requirements ..................................................................................... 144
Radio Frequency Interference ................................................................. 145
Explosive Environments .............................................................................147
Specifications ................................................................................. 148
Support ........................................................................................... 149
Warranty ......................................................................................... 150
GETTING STARTED
INSTALLING A microSDXC™ CARD
The microSDXC card can be installed and removed while the
phone is turned on. Unmount the microSDXC card before
removing it.
1. Place your finger in the slot at the bottom of the back cover
to lift and remove the cover.
2. Hold your microSDXC card with the metal contacts facing
down and slide it into the microSDXC card slot.
NOTE: Some applications may require a microSDXC card
to store certain data on it and to work properly. Therefore,
it is recommended that you keep a microSDXC card
installed and not remove or replace it unnecessarily.
3. Press the cover gently back into place until you hear a
click.
CHARGING THE BATTERY
Your phone’s battery should have enough power for the phone to turn on, find
a signal, and make a few calls. You should fully charge the battery as soon as
possible.
If the battery is low, there will be a pop-up message on the screen. As you
charge your phone, the screen will show the exact battery level on the status
bar.
GETTING STARTED
WARNING! Use only ZTE-approved chargers and cables. The use of
unapproved accessories could damage your phone or cause the battery to
explode.
1. Connect the adapter to the charging jack. Ensure that the adapter is
oriented correctly. Do not use force.
2. Connect the charger to a standard AC power outlet. If the phone is on,
you’ll see a charging icon, such as or , appear in the status bar.
3. Disconnect the charger when the battery is fully charged.
NOTE: If the battery is extremely low, you may be unable to power on the
phone even when it is being charged. In this case, try again after charging
the phone for at least 20 minutes. Contact customer service if you still cannot
power on the phone after prolonged charging.
EXTENDING THE BATTERY LIFE
Active applications, screen brightness levels,
GPS functionality can drain your battery. You can follow the helpful tips below
to conserve your battery power:
• Reduce the screen backlight time.
• Lower the screen brightness.
• Turn auto sync and
• Disable the GPS function when not in use. Most applications using this
function will periodically query the GPS satellites for your current location;
each query drains your battery.
• Use the power saver feature.
Bluetooth
off when not in use.
Bluetooth
and Wi-Fi usage, and
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GETTING STARTED
GETTING STARTED
POWERING YOUR PHONE ON/OFF
• Press and hold the Power/Lock Key to turn on your phone.
• To turn it off, press and hold the Power/Lock Key to open the options
menu. Tap > .
SETTING UP YOUR PHONE FOR THE FIRST TIME
When you first power on your phone after you purchase it or reset it to factory
settings (see
before using it.
1. Tap the language field to select the language you want, and tap START.
2. Follow the prompts to set up your Wi-Fi connection, name, Google
services, screen lock, and other options.
NOTE: Users with low vision can tap Vision settings on the initial setup screen
to customize accessibility features.
Settings – System – Reset Options
), you will need to set it up
LOCKING/UNLOCKING THE SCREEN AND KEYS
Your phone allows you to quickly lock the screen and keys (put the phone into
Sleep mode) when not in use and also to turn the screen back on and unlock
it when you need it.
To lock the screen and keys:
To quickly turn the screen off and lock the keys, press the Power/Lock Key.
NOTE: To save battery power, the phone automatically turns off the screen
after a certain period of time when you leave it idle. You will still be able to
receive messages and calls while the phone screen is off.
To unlock the screen and keys:
1. Press the Power/Lock Key to turn the screen on.
2. Swipe up on the screen. You can also swipe from at the bottom right
to open the Camera app. Or, double-tap a notification to open the related
app.
NOTE: If you have set an unlock pattern, PIN, or password for your phone (see
Personalizing – Protecting Your Phone With a Screen Lock
draw the pattern or enter the PIN/password to unlock your screen.
), you’ll need to
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GETTING STARTED
GETTING STARTED
USING THE TOUCH SCREEN
Your phone’s touch screen lets you control actions through a variety of touch
gestures.
• Ta p – When you want to type using the on-screen keyboard, select onscreen items (such as application and settings icons), or press on-screen
buttons, simply tap them with your finger.
• Press and Hold – To open the available options for an item (for example, a
link in a web page), press and hold the item.
• Swipe or Slide – To swipe or slide means to quickly drag your finger
vertically or horizontally across the screen.
• Drag – To drag, press and hold your finger with some pressure before you
start to move your finger. While dragging, do not release your finger until
you have reached the target position.
• Pinch – In some apps (such as Maps and Photos), you can zoom in and out
by placing two fingers on the screen at once and pinching them together (to
zoom out) or spreading them apart (to zoom in).
•
Rotate the Screen – For most screens, you can automatically change the
screen orientation from portrait to landscape by turning the phone sideways.
NOTES:
• The Auto-rotate feature needs to be enabled for the screen orientation to
automatically change. Swipe up on the home screen and tap Settings >
Display and turn on Auto-rotate screen.
• You can also access the screen rotation control by sliding down the status
bar twice to open the Quick Settings and turn on Auto-rotate.
GETTING TO KNOW YOUR PHONE
Front Camera
Proximity &
Light Sensor
Touch Screen
Earpiece/Speaker
Indicator Light
Volume Key
Power/Lock Key
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GETTING STARTED
3.5mm Headset Jack
Back Camera
Microphone
Flash
GETTING STARTED
KEY FUNCTIONS
Key Function
Press and hold to power on, restart the phone, or
Power/Lock Key
Home Key
Recent Apps Key
Back Key Tap to go to the previous screen.
Volume Key Press or hold to turn the volume up or down.
power off.
Press to turn on/off the screen display.
Tap to return to the home screen from any application or
screen.
Press and hold to use the Google Assistant.
Tap to view recently used apps.
Double-tap to switch to the most-recent app.
Microphone
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Charging/
micro-USB Jack
GETTING STARTED
GETTING TO KNOW THE HOME SCREEN
The home screen is the starting point for your phone’s applications, functions,
and menus. You can customize your home screen by adding application icons,
shortcuts, folders, widgets, and more.
Status & Notifications
Widgets
Wallpaper
Folder
Primary Shortcuts
*You can customize the system navigation style. Swipe on the home screen
and tap Settings > Features > System navigation and select one option.
Shortcut
Navigation Bar
GETTING STARTED
Extended Home Screen Panels
Your home screen is extendable, providing more space for shortcuts, widgets,
and more. Add a few extended home screen panels and you can swipe left or
right on the home screen to switch between them. You can also remove some
panels or adjust their order.
NOTE: Swipe right on the left-most panel to use the Google app.
To add a new home screen panel:
1. Press and hold an empty area of the home screen.
2. Swipe left on the home screen thumbnails and tap .
3. Tap the Back Key or the Home Key.
To delete a home screen panel:
1. Press and hold an empty area of the home screen.
2. Slide left or right to view the home screen thumbnails.
3. Tap on the top right corner of a thumbnail.
4. If prompted, tap OK. The items on the panel will also be removed.
To adjust the order of a home screen panel:
1. Press and hold an empty area of the home screen.
2. Press and hold a thumbnail and drag it left or right to the place you need.
NOTE: Tap at the top of a home screen thumbnail to set it as the default
home screen.
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PERSONALIZING
CHANGING THE SYSTEM LANGUAGE
1. Swipe up on the home screen and tap Settings > System > Languages
& input > Languages. The first language in the list is the default system
language.
2. Tap Add a language to add another language to the list.
3. To change the system language, press and hold the language you want
and drag it to the top of the list.
NOTE: To remove languages from the list, tap > Remove. Select the
languages you want to delete and tap > OK.
SETTING THE DATE AND TIME
1. Swipe up on the home screen and tap Settings > System > Date & time.
2. Set the date, time, time zone, and time format.
• To adjust the date and time automatically, tap to turn on Use network-
provided time.
• To adjust the date and time manually, tap to turn off Use network-
provided time and tap Date/Time to change the date and time.
• To adjust the time zone automatically, tap to turn on Use network-
provided time zone.
• To adjust the time zone manually, tap to turn off Use network-provided
time zone and tap Time zone to set the correct time zone.
PERSONALIZING
• To adjust the time format, tap to turn on Use locale default or turn off
this option and switch on/off Use 24-hour format.
CHANGING THE RINGTONE, NOTIFICATION SOUND, OR
ALARM SOUND
You can quickly customize the default ringtone for incoming calls, the default
notification sound, and the default alarm sound.
1. Swipe up on the home screen and tap Settings > Sound > Advanced >
Ringtones.
2. Tap Phone ringtone, Default notification sound, or Default alarm sound.
3. Scroll through the list and select the ringtone you’d like to use.
4. Tap OK.
NOTES:
• Many applications have their own notification sound settings.
• See
Contacts – Editing Contacts – Editing Contact Details
a special ringtone to an individual contact.
• When selecting ringtones or sounds, tap Add ringtone / Add notification /
Add alarm to select your own audio file on the phone.
for how to assign
TURNING SYSTEM SOUNDS ON/OFF
1. Swipe up on the home screen and tap Settings > Sound > Advanced.
2. In the Other sounds and vibrations section, tap the switch beside each
option to turn it on or off.
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PERSONALIZING
PERSONALIZING
ADJUSTING VOLUMES
1. Swipe up on the home screen and tap Settings > Sound.
2. Drag the sliders below Media volume, Ring volume, Alarm volume,
Notification volume, and Call volume to adjust the volume for each type
of audio.
NOTE: You can adjust the media volume by pressing the Volume Key. During
a call, press the key to adjust call volume.
SWITCHING TO SILENT OR VIBRATION MODE
You can set the phone to silent or vibration mode by using one of the
following methods.
NOTE: Silent and vibration modes will not silence your alarms.
• Press the Volume Key and tap or to switch the phone to vibration or
silent mode.
• Swipe down from the top of the screen to open the notification panel and
drag the panel downwards to open Quick Settings. Tap Ring or Vibrate to
switch the phone to vibration or silent mode.
• Swipe up on the home screen and tap Settings > Sound > Notification
mode and select Vibrate or Mute to switch to vibration or silent mode.
NOTE: To restore normal sound settings, press the Volume Key and tap ,
tap Silent on the Quick Settings panel, or open the Settings app and tap
Sound > Notification mode > Ring.
USING DO NOT DISTURB MODE
You can limit interruptions with Do Not Disturb mode. This mode silences your
phone so that it doesn’t play sounds, vibrate, or show notifications when you
don’t want it to.
To turn on Do Not Disturb mode:
1. Swipe down from the top of the screen with two fingers to access the
Quick Settings panel.
2. Swipe left and right to find the Do Not Disturb icon and tap it.
To set Do Not Disturb mode options:
You can set exceptions, notification restrctions, duration, and schedules for Do
Not Disturb mode.
1. Swipe up on the home screen and tap Settings > Sound > Do Not Disturb.
2. Tap the following options as you need.
• Calls: Set allowed disturbance from calls when Do Not Disturb mode is
on. The phone may not ring, vibrate, or show any notification when other
calls come in.
• SMS, MMS, and messaging apps: Set allowed disturbances from
messages. The phone may not ring, vibrate, or show any notification
when other messages come in.
• Set all exceptions: Set allowed disturbance from alarms, media sounds,
touch sounds, reminders, and events.
• Restrict notifications: Set limits for notifications. You can forbid sound or
visuals or customize more restrictions.
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PERSONALIZING
• Default duration: You can set a default duration for turning off Do Not
Disturb mode.
• Schedules: Use schedules to turn on/off Do Not Disturb mode
automatically. Tap an existing schedule to use it, or next to it edit or
delete it. You can also tap Add more to create new schedules.
APPLYING NEW WALLPAPERS
You can set the wallpaper for the home screen or lock screen.
1. Swipe up on the home screen and tap Settings > Display > Wallpaper.
– or –
Press and hold an empty area on the home screen and tap WALLPAPERS.
2. Tap My photos and choose an image or tap a wallpaper thumbnail along the
bottom. For a My photos image, you can pan and zoom to select the area of
the image you want to use.
3. Tap SET WALLPAPER.
4. Choose where the wallpaper should be used by tapping Home screen,
Lock screen, or Home screen and lock screen.
SETTING THE HOME SCREEN OPTIONS
1. Press and hold an empty area on the home screen.
2. Tap HOME SETTINGS.
3. Customize the home screen by setting options including adding new app
icon, app badges, home screen transition effect, icon layout, and Google
app display.
PERSONALIZING
USING NIGHT LIGHT
You can enable Night Light to tint the screen amber for eye protection.
1. Swipe up on the home screen and tap Settings > Display > Night Light.
2. Tap TURN ON NOW and adjust the intensity bar to a comfortable level.
NOTE: If you want the phone to turn on/off Night Light automatically, tap
Schedule to set the start and end time.
PROTECTING YOUR PHONE WITH A SCREEN LOCK
You can protect your phone by creating a screen lock. When it is enabled, you
can swipe up on the screen, and then draw a pattern or enter a numeric PIN
or password to unlock the phone’s screen and keys.
1. Swipe up on the home screen and tap Settings > Security > Screen lock.
2. Tap None, Swipe, Pattern, PIN, or Password.
• Tap None to disable screen lock protection.
• Tap Swipe to enable screen lock and allow unlocking with a “swipe up”
gesture. You can unlock the screen by swiping up on the lock screen.
• Tap Pattern to create a pattern that you must draw to unlock the screen.
• Tap PIN or Password to set a numeric PIN or a password that you must
enter to unlock the screen.
3. For Pattern, PIN, or Password lock, select how you would like notifications
and their contents to show when the phone is locked, and then tap Done.
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PERSONALIZING
NOTES:
• Screen lock options are listed in the approximate order of the strength of
their security, starting with None and Swipe, which provide no security. A
pattern provides minimal security, although it can be more convenient than
the stronger options.
• Remember the pattern, PIN or password you set. Otherwise, you may have
to contact customer service to upgrade the phone software (see
the Phone Software
).
Upgrading
PROTECTING YOUR PHONE WITH SCREEN PINNING
You can use the screen pinning feature to keep an app in view, so people
cannot switch to other apps or access your personal information.
Turning On Screen Pinning
1. Swipe up on the home screen and tap Settings > Security > Screen
pinning.
2. Tap the On/Off switch.
3. If you haven’t set up a screen lock (a pattern, PIN, or password), you can
tap Lock device when unpinning and follow the on-screen instructions to
set one for added security. If a screen lock is set up, you can tap Ask for
unlock pattern/PIN/password before unpinning. You will need to draw the
pattern or enter the PIN/password to unpin the screen.
PERSONALIZING
Pinning a Screen
1. Ensure that screen pinning is turned on.
2. Open the app you want to keep in view.
3. Tap the Recent Apps Key.
4. Tap > Pin above the app thumbnail.
Unpinning the Screen
1. To unpin the screen and return to normal use, press and hold both the
Back Key and the Recent Apps Key.
2. If you have enabled the lock device option, swipe up on the lock screen
and unlock the phone with the pattern, PIN, or password you set.
26 27
KNOWING THE BASICS
KNOWING THE BASICS
PHONE STATUS ICONS
The status bar at the top of the home screen provides phone and service
status icons on the right side. Below are some of the icons you may see.
Indicator What it means
UMTS & HSPA connected
4G LTE connected
Do Not Disturb mode on
Vibration mode
Ringer o
Battery low
Battery full
Battery charging
Wired headset connected
Indicator What it means
No signal
Signal strength
Airplane mode
Connected to a Wi-Fi
network
Wi-Fi in use
Speaker on
Phone microphone o
GPS on
Alarm set
NOTIFICATION ICONS
The status bar at the top of the home screen provides notification icons on
the left side. Below are some of the icons you may see.
Indicator What it means
New SMS/MMS
New Gmail™ message(s)
Missed call
Call in progress
Call on hold
Song playing
Indicator What it means
New Wi-Fi network
detected
Downloading/receiving
data
Sending data
USB tethering on
Upcoming event
Play Store updates
available
OPENING/CLOSING THE NOTIFICATION PANEL
Notifications report the arrival of new messages, calendar events, and alarms,
as well as ongoing events. You can open the notification panel to view the
details of notifications.
• To open the notification panel, swipe your finger down from the top of the
screen.
• To close the notification panel, swipe your finger up from the bottom of the
screen or tap the Back Key.
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RESPONDING TO OR REMOVING A NOTIFICATION
In the notification panel, you can respond to a notification or remove the
notifications. The notification panel also supports expandable notifications that
let you perform additional actions right from the notification itself.
• To respond to a notification, tap it.
• Slide down with one finger to expand certain notifications. You can also tap
to expand or collapse them.
• To remove a notification, swipe it left or right.
• To remove all nonpersistent notifications, tap CLEAR ALL below all the
notifications.
• To manage notifications you have received, press and hold a notification,
or slide it left or right a little and tap , and then choose to silence or turn
off the application. Or, tap again to customize more notification settings
for the app. See
NOTE: If you block notifications for an app, you may miss its important alerts
and updates. The notifications of some apps cannot be blocked.
Settings – Apps & Notifications
.
USING QUICK SETTINGS
The Quick Settings make it convenient to view or change the most common
settings for your phone.
Open the notification panel and you can find a few Quick Settings on the top.
To open the Quick Settings panel and find all setting tiles, drag the notification
panel downwards, or swipe down from the top of the screen with two fingers.
KNOWING THE BASICSKNOWING THE BASICS
NOTE: You can swipe left or right on the Quick Settings Panel to find all setting
tiles.
To turn settings on or off quickly:
1. Swipe down from the top of the screen with two fingers to open the Quick
Settings panel.
2. To turn a setting on or off, tap its tile. Press and hold certain tiles to access
more setting options. For example, press and hold the Wi-Fi tile to open
Wi-Fi settings.
To customize the Quick Settings panel:
You can add, remove or rearrange the tiles on the Quick Settings panel.
1. Open the Quick Settings panel.
2. Tap at the bottom to do one of the following options:
• Press and hold a tile and drag it to the position you want.
• Press and hold a tile and drag it to the section below DRAG HERE TO
REMOVE to hide it.
• In the HOLD AND DRAG TO ADD TILES section, drag a tile up to show
it in the Quick Settings panel.
NOTE: On the Quick Settings panel, tap at the bottom to access the
Settings menu.
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KNOWING THE BASICS
KNOWING THE BASICS
MANAGING SHORTCUTS AND WIDGETS
Adding Shortcuts and Widgets
1. Swipe up on the home screen to view apps.
Or, to add widgets, press and hold an empty area of the home screen and
tap WIDGETS.
2. Slide to browse the available applications or widgets.
3. Press and hold a widget or an application icon and drag it to a home
screen panel.
NOTE: While holding the item, you can drag it to the right edge of the screen
to create a new home screen panel and put the item on it.
Moving Shortcuts or Widgets
1. Press and hold a shortcut or widget on the home screen.
2. Drag it to the place you need.
Removing Shortcuts or Widgets
1. Press and hold a shortcut or widget on the home screen.
2. Tap Remove to remove it.
ORGANIZING WITH FOLDERS
You can create folders on the home screen and add several shortcuts to a
folder. You can move or remove folders the same way as moving or removing
shortcuts.
1. On the home screen, press and hold the shortcut you want to add into a
new folder.
2. Drag the shortcut over another and release. A new folder will be created
and both shortcuts are added into the folder.
3. To add more shortcuts into the folder, press and hold each shortcut and
drag it over the folder before releasing it.
NOTE: Tap the folder and then tap the name field to rename the folder.
REARRANGING THE PRIMARY SHORTCUTS
The home screen includes a customizable primary shortcuts area at the
bottom of all home screens. You can keep up to five items in the primary
shortcuts area. Drag shortcuts or folders in or out of the area to rearrange
them.
32 33
KNOWING THE BASICS
KNOWING THE BASICS
USING APP SHORTCUTS
The app shortcuts feature allows you to quickly access typical app functions
from the home screen and the app list screen.
NOTE: Not all apps support the app shortcuts feature.
1. Press and hold an app icon on the home screen or the app list screen.
2. From the displayed menu, tap the function you want to use offered by the
app.
NOTE: You can also press and hold an option from the shortcut menu and
drag it to a home screen panel to create a shortcut.
NOTIFICATION DOTS (APP BADGES)
Some apps can display a dot or a number to indicate that they have new or
unhandled notifications. The indications appear on the app icons on both the
home screen and the app list screen.
Press and hold an app icon with a notification dot to preview its new
notifications without going to the notification panel.
To turn on/off notification dots for all apps:
Press and hold on a blank area of the home screen and tap HOME SETTINGS
> App badge > Advanced > Allow notification dots.
To turn on/off notification dots for specific apps:
1. Swipe up on the home screen and tap Settings > Apps & notifications >
Notifications > Advanced.
2. Switch on Allow notification dots.
3. Tap the Back Key and tap SEE ALL [number] APPS.
4. Tap the app you want to customize and tap Notifications > Advanced >
Allow notification dot.
34 35
KNOWING THE BASICS
ENTERING TEXT
You can enter text using the on-screen keyboard. Some apps open it
automatically. In others, you open it by tapping where you want to type. You
can tap the Back Key to hide the on-screen keyboard. You can also enter text
by speaking with the voice typing feature.
Enabling or Disabling Input Methods
1. Swipe up on the home screen and tap Settings > System > Languages &
input > Virtual keyboard > Manage keyboards.
2. Tap a keyboard in the list to enable/disable it as an option for entering text.
NOTE: Some default input methods may not be disabled.
Gboard
The Gboard provides a layout similar to a computer keyboard. When screen
auto-rotation is enabled, turn the phone sideways and the keyboard will
change from portrait to landscape. The landscape keyboard is not supported
in all applications.
KNOWING THE BASICS
• Tap the alphabetic keys to enter letters. Press and hold some specific keys
to enter associated accented letters or numbers. For example, to enter É,
press and hold and the available accented letters and number 3 appear.
Then slide your finger to choose É.
• When you start to type a word, possible options will appear above the
keyboard. Tap to select the correct one.
• Tap or to switch between uppercase and lowercase. Double-tap
or to lock uppercase. This key also changes to indicate the current case
you are using.
• Tap to delete the text before the cursor.
• Tap to select numbers and symbols. You can then tap to find
more.
• Tap to choose emoji, emoticon, stickers, or GIFs.
• Tap to use Google voice typing.
• Press and hold to change the input language or set up the Google
Keyboard.
• Press and hold and then slide to to change to a smaller keyboard for
easier one-handed typing. Tap / to switch to the right-hand or left-hand
keyboard respectively. Tap or to resize the keyboard or switch back
to the full-sized keyboard.
36 37
KNOWING THE BASICS
Gesture Typing
The Gboard supports the gesture typing feature. You can use this feature to
input a word by sliding your finger from letter to letter on the keyboard.
To enable and use gesture typing:
1. On the Gboard, press and hold > Glide typing > Enable glide typing if
this feature is turned off.
2. Move your finger from letter to letter on the keyboard to trace a word
without lifting the finger until you reach the end of the word.
End of the word
Start of the word
NOTES:
• Tap when you want to. If you want to enter a single letter, simply tap the
key once.
• Lift your finger at the end of the word. A space is added automatically
when you begin to input the next word.
KNOWING THE BASICS
Google Voice Typing
Google voice typing uses the Google voice recognition service to convert
speech to text.
1. Tap to access the voice typing feature when you are using Gboard.
If you have installed and enabled other input methods in addition to the
pre-installed ones, you can also tap at the bottom right of the screen
when entering text and tap Google voice typing.
2. When you see the microphone image, speak what you want to type.
3. You can continue entering text or tap an underlined transcription to change
or delete it.
NOTE: Say "comma," "period," "question mark," "exclamation mark," or
"exclamation point" to enter punctuation.
Input Method Settings
Choose the input method settings by swiping up on the home screen and
tapping Settings > System > Languages & input > Virtual keyboard. You can
tap an input method to change its settings or tap Manage keyboards to turn
on or off an input method.
EDITING TEXT
• Move the insertion point: Tap where you want to type. The cursor blinks
in the new position, and a tab appears below it. Drag the tab to move the
cursor.
• Select text: Press and hold or double-tap within the text. The nearest word
will be highlighted with a tab at each end of the selection. Drag the tabs to
38 39
KNOWING THE BASICS
change the selection. Tap Select all to select all the text.
• Cut or copy: Select the text you want to manipulate. Then tap Cut or Copy
to cut or copy the text to the clipboard.
• Replace text with the clipboard text: Select the text you want to replace.
Then tap Paste.
• Insert clipboard text to the text field: Tap the tab below the cursor. Then
tap Paste.
OPENING AND SWITCHING APPS
Opening an App
1. Swipe up on the home screen.
2. Slide up or down on the screen and tap an app to open it.
NOTE: Drag the slider on the right side of the screen to the initial letter of the
app you need, or tap the search box at the top to search for apps.
Switching Between Recently Opened Apps
1. Tap the Recent Apps Key ( on the navigation bar). A list of the apps
you’ve recently used will appear. If you’ve been using more apps than can
fit on the screen, you can swipe left and right to view them all.
2. Tap a thumbnail to open that app.
NOTES:
• You can swipe a thumbnail up to remove it from the list. Tap CLEAR ALL to
remove all thumbnails.
• Double-tap the Recent Apps Key to quickly switch between the two most
recent apps.
KNOWING THE BASICS
UNINSTALLING OR DISABLING AN APP
1. Swipe up on the home screen to open the application list screen.
2. Press and hold an application icon to display available options.
3. Tap Disable or Uninstall.
4. Tap OK to uninstall or disable the app.
NOTES:
• Not all apps can be uninstalled or disabled.
• To restore previously disabled applications, swipe up on the home screen
and tap Settings > Apps & notifications > SEE ALL [number] APPS. You
can then tap a disabled application and tap ENABLE to restore it.
40 41
CONNECTING TO NETWORKS AND DEVICES
CONNECTING TO MOBILE NETWORKS
Managing Mobile Data Use
To enable or disable data access:
1. Swipe up on the home screen and tap Settings > Network & internet >
Mobile network.
2. Tap Mobile data to enable or disable mobile data use.
To get data services when roaming:
1. Swipe up on the home screen and tap Settings > Network & internet >
Mobile network.
2. Tap Roaming to enable or disable international data roaming.
NOTE: Data roaming may incur significant roaming charges.
Selecting Preferred Network Type
1. Swipe up on the home screen and tap Settings > Network & internet >
Mobile network > Preferred network type.
2. Tap the type of network you prefer to connect to.
Adding Access Point Names
You can use the default Access Point Names (APNs) to connect to the Internet.
1. Swipe up on the home screen and tap Settings > Network & internet >
Mobile network > Access Point Names.
2. Tap .
CONNECTING TO NETWORKS AND DEVICES
3. Tap each field to enter the required information.
4. Tap > Save.
NOTE: To restore the APNs to default settings, tap > Reset to default.
CONNECTING TO WI-FI®
Wi-Fi is a wireless networking technology that can provide Internet access at
distances of up to 300 feet (100 meters), depending on the Wi-Fi router and
your surroundings.
Turning Wi-Fi On and Connecting to a Wi-Fi Network
1. Swipe up on the home screen and tap Settings > Network & internet >
Wi-Fi.
2. Slide the Use Wi-Fi switch to the On position to turn on Wi-Fi. Your
phone will search for available networks.
3. Tap a network name to connect to it.
4. If the network is secured, enter the password and tap CONNECT.
NOTES:
• Your phone automatically connects to previously used Wi-Fi networks
when they are in range.
• If you have a QR code for the Wi-Fi network, tap next to the Password
field and scan the QR code to connect.
42 43
CONNECTING TO NETWORKS AND DEVICES
Getting Notified of Open Networks
1. Swipe up on the home screen and tap Settings > Network & internet >
Wi-Fi > Wi-Fi preferences.
2. Touch Open network notification if it is turned off.
When Wi-Fi is on, you receive notifications in the status bar when your phone
detects a high-quality open Wi-Fi network. Switch off this option to turn off
notifications.
Adding a Wi-Fi Network
You can add a Wi-Fi network if the network does not broadcast its name (SSID)
or when you are out of range.
To connect to a secured network, get the security details from the network's
administrator first.
1. Swipe up on the home screen and tap Settings > Network & internet >
Wi-Fi .
2. Slide the Use Wi-Fi switch to the On position to turn on Wi-Fi.
3. At the bottom of the available Wi-Fi networks, tap Add network.
4. Enter the network SSID (name). If necessary, enter security or other network
configuration details.
5. Tap SAVE.
Forgetting a Wi-Fi Network
You can make your phone forget the details of a Wi-Fi network that you
added—for example, if you don’t want the phone to connect to it automatically
or if it is a network that you no longer use.
CONNECTING TO NETWORKS AND DEVICES
1. Swipe up on the home screen and tap Settings > Network & internet >
Wi-Fi.
2. Tap Saved networks.
3. Tap the Wi-Fi network name and then tap FORGET.
Adjusting Advanced Wi-Fi Settings
1. Swipe up on the home screen and tap Settings > Network & internet >
Wi-Fi.
2. Tap Wi-Fi preferences to adjust the following settings.
• Turn on Wi-Fi automatically: Allow the phone to turn Wi-Fi on near high-
quality saved networks, like your home network.
• Open network notification: Get notifications in the status bar when Wi-
Fi is on and a high-quality open network is available.
• Install certificates: Install certificates needed for connecting to certain
Wi-Fi networks.
• Network rating provider: Select the rating provider for Wi-Fi network
quality.
• MAC address: Check the MAC address.
• IP address: Check the phone’s IP address.
44 45
CONNECTING TO NETWORKS AND DEVICES
CONNECTING TO
Bluetooth
other devices with
within a distance of about 30 feet (10 meters). The
paired before the communication is performed.
Turning
1. Swipe up on the home screen and tap Settings > Connected devices >
2. Slide the switch to the On or Off position.
NOTE: You can also open the Quick Settings panel and tap the Bluetooth tile
to turn
Changing the Device Name
1. Swipe up on the home screen and tap Settings > About phone > My
– or –
When
2. Edit the name and tap OK.
is a short-range wireless communication technology. Phones or
Bluetooth
Connection preferences > Bluetooth.
Bluetooth
phone name.
Bluetooth
> Connected devices > Connection preferences > Bluetooth > Device
name.
BLUETOOTH®
Bluetooth
On/Off
on or off.
is on, swipe up on the home screen and tap Settings
capabilities can exchange information wirelessly
DEVICES
Bluetooth
devices must be
CONNECTING TO NETWORKS AND DEVICES
Pairing with Another
1. Swipe up on the home screen and tap Settings > Connected devices >
Pair new device. Your phone automatically scans for and displays the IDs
of all available
2. Tap the device you want to pair with.
3. If necessary, confirm that the
the two devices and tap PAIR. Alternatively, enter a
tap PAIR.
Pairing is successfully completed when the other device accepts the
connection or the same passkey is entered.
NOTE: The
headsets and hands-free car kits. You can try entering 0000 or 1234 (the
most common passkeys), or refer to the manual for that device.
Forgetting a
You can make your phone forget its pairing connection with another
device. To connect to the device again, you need to search for it and enter or
confirm a passkey again.
1. Turn
2. Swipe up on the home screen and tap Settings > Connected devices.
3. In the list of paired devices, tap beside the
to forget.
4. Tap FORGET > FORGET DEVICE.
Bluetooth
Bluetooth
Bluetooth
Bluetooth
Bluetooth
Device
devices in range.
Bluetooth
passkeys are the same between
Bluetooth
passkey may be fixed for certain devices, such as
Device
on.
Bluetooth
device you want
passkey and
Bluetooth
46 47
CONNECTING TO NETWORKS AND DEVICES
CONNECTING TO NETWORKS AND DEVICES
CONNECTING TO YOUR COMPUTER VIA USB
You can connect your phone to a computer with a USB cable and transfer
music, pictures, and other files between the devices. Your phone stores these
files in internal storage or on a removable microSDXC card.
Connecting Your Phone to a Computer via USB
1. Connect your phone to the PC with a USB cable. The Use USB for options
window will automatically pop up.
2. Choose one of the following options:
• File Transfer: Transfer files on Windows® PC or Mac®.
• PTP: Transfer photos using camera software or other files if File Transfer
is not supported.
• Charge this device: Charge your phone via USB.
• Install driver: Install the driver needed for some USB connection modes
(such as File Transfer). You only need to install the driver on the same
PC once.
Disconnecting Your Phone From the Computer
To disconnect the phone from the computer, simply unplug the USB cable
when you’re finished.
USING THE microSDXC CARD AS PORTABLE OR DEVICE
STORAGE
You can use your microSDXC card as portable storage for various files (such
as music, photos, etc.) so that you don't lose them.
You can also set up a new microSDXC card or reformat an existing one to use
it as extra phone storage.
CAUTION: As extra phone storage, the microSDXC card cannot work with
other devices until it is reformatted and it may contain data necessary for
some apps to function normally. Therefore, do not remove or replace the card
randomly.
Setting Up the microSDXC Card as Portable Storage
When you install a new microSDXC card, the phone will mount the card as
portable storage by default.
To remove the microSDXC card from your phone:
If you need to remove the microSDXC card as portable storage while the
phone is on, you must unmount it first.
1. Swipe up on the home screen and tap Settings > Storage.
2. Tap next to the card name in the Portable storage section.
3. When the screen shows that the card is safely ejected, you can remove it
from the phone.
To erase and format the microSDXC card:
1. Swipe up on the home screen and tap Settings > Storage.
2. Tap the card name in the Portable storage section.
48 49
CONNECTING TO NETWORKS AND DEVICES
3. Tap Format > FORMAT SD CARD.
CAUTION: The formatting procedure erases all the data on the microSDXC
card, after which the files CANNOT be retrieved.
Setting Up the microSDXC Card as Device Storage
If you need your microSDXC card to store large applications, games, and their
data, you can format it and use it as extra phone storage.
CAUTION: With this option, you cannot swap the microSDXC card freely with
other devices. If you move the card to another device, you must format the
card before using it.
1. Swipe up on the home screen and tap Settings > Storage.
2. Tap the card name in the Portable storage section.
3. Tap Format as internal > FORMAT SD CARD.
CAUTION: The formatting procedure erases all the data on the microSDXC
card, after which the files CANNOT be retrieved.
4. The phone will prompt you to move your photos, files and other data from
the phone to the microSDXC card. Select Move content or Move content
later. Follow the on-screen instructions to continue.
5. Tap Done.
To move data between the phone and the microSDXC card:
With the microSDXC card as part of the device storage, you can move your
photos, files and other data between the phone and the card any time.
1. Swipe up on the home screen and tap Settings > Storage.
2. Tap Internal shared storage or the microSDXC card name.
CONNECTING TO NETWORKS AND DEVICES
3. Tap > Migrate data > Move content.
4. After data is moved, tap Done.
NOTE: Whenever you move data between the phone and the microSDXC
card, the destination is used to save new apps and personal data (such as
photos and videos) and only the destination is accessible from a computer.
To remove the microSDXC card from your phone:
If you need to remove the microSDXC card as device storage while the phone
is on, you must unmount it first.
1. Swipe up on the home screen and tap Settings > Storage.
2. Tap the card name below Device storage.
3. Tap > Eject.
NOTE: Before ejecting the card, ensure that you have moved data and
apps to the phone.
4. Tap EJECT.
5. When the screen shows that the card is safely ejected, you can remove it
from the phone.
To reformat the microSDXC card as portable storage:
If you no longer want to use your microSDXC card as extra device storage,
you can reformat the card as portable storage.
NOTE: Before formatting, ensure that you have moved data and apps to the
phone.
1. Swipe up on the home screen and tap Settings > Storage.
2. Tap the card name below Device storage.
50 51
CONNECTING TO NETWORKS AND DEVICES
3. Tap >Format as portable > FORMAT.
CAUTION: The formatting procedure erases all the data on the microSDXC
card, after which the files CANNOT be retrieved.
SHARING YOUR MOBILE DATA CONNECTION
You can share your phone’s data capabilities through tethering or by activating
the Wi-Fi hotspot feature to create a mobile hotspot.
NOTE: The functions below may incur additional network charges from your
network carrier. Extra fees may also be charged in roaming areas. If this
feature is locked, contact a customer support representative at (800) 6864460 to unlock.
Sharing Mobile Data Through Tethering
You can use tethering to share your phone’s Internet connection with a
computer that connects to your phone via USB cable or by
1. Swipe up on the home screen and tap Settings > Network & internet >
Hotspot & tethering.
2. Switch on USB tethering or Bluetooth tethering.
• For USB tethering, connect your phone to the computer with the
supplied USB cable before tapping USB tethering.
• For Bluetooth tethering, pair your phone with the computer via
and set the computer to obtain its network connection via
NOTE: To stop sharing your data connection, switch off USB tethering or
Bluetooth tethering.
Bluetooth
Bluetooth
.
Bluetooth
.
CONNECTING TO NETWORKS AND DEVICES
Sharing Mobile Data Through a Wi-Fi Hotspot
You can share your phone’s data connection with other devices by turning your
phone into a portable Wi-Fi hotspot. The feature requires a data connection on
a mobile network and may result higher data usage than expected.
NOTE: When the Wi-Fi hotspot feature is enabled, you cannot use the phone’s
Wi-Fi to access the Internet. You can connect to the Internet via mobile data.
1. Swipe up on the home screen and tap Settings > Network & internet >
Hotspot & tethering > Wi-Fi hotspot.
2. Slide the switch to the On position.
After a moment, the phone will start broadcasting its Wi-Fi network name
(SSID).
3. On another device, locate your phone via Wi-Fi and connect with it to start
using the phone’s mobile data.
NOTE: To stop sharing mobile data connection, slide the switch to the Off
position.
Setting Up the Wi-Fi Hotspot
You can change your phone's Wi-Fi network name (SSID), secure the Wi-Fi
hotspot, and set other options.
1. Swipe up on the home screen and tap Settings > Network & internet >
Hotspot & tethering > Wi-Fi hotspot.
2. Tap an option to configure its settings.
• Configure:
- Hotspot name: Edit the network name (SSID) that other devices see
52 53
CONNECTING TO NETWORKS AND DEVICES
when scanning for Wi-Fi networks.
NOTE: Tap next to Hotspot name to show the QR code of the
hotspot and password that other devices can scan to connect.
- Security: Choose a security option: None (not recommended) or
WPA2-Personal (other users can access your mobile hotspot only if
they enter the correct password). When you select WPA2-Personal,
tap the Hotspot password field to edit the security password.
- AP Band: Show the band of Wi-Fi hotspot.
- Hide my device: Broadcast or hide the portable Wi-Fi hotspot. If the
broadcast is disabled, others cannot find the hotspot through Wi-Fi
scanning.
• One-time data use limit: Limit the data use of the hotspot for the current
session. When the limit is reached, the hotspot will turn off automatically.
NOTE: Data use is measured by the phone and may differ with your
carrier's accounting.
• Manage users: Block or unblock users, set the maximum number of
connected devices, and view the list of connected users.
• More Settings:
- Hotspot auto-off policy: Set the time the hotspot remains on with no
connectivity.
- Hotspot notification: Set whether to display notification when the
hotspot is turned off automatically.
CONNECTING TO NETWORKS AND DEVICES
CONNECTING TO VIRTUAL PRIVATE NETWORKS
Virtual private networks (VPNs) allow you to connect to the resources inside
a secured local network. VPNs are commonly deployed by corporations,
schools, and other institutions to let people access local network resources
when not on the premises or when connected to a wireless network.
Depending on the type of VPN you are using, you may be required to enter
your login credentials or install security certificates before you can connect to
your VPN. You can get this information from your network administrator.
NOTE: You need to set a lock screen pattern, PIN, or password before you
can use credential storage (VPN).
Adding a VPN
1. Swipe up on the home screen and tap Settings > Network & internet >
Advanced > VPN.
2. Tap and enter the VPN name.
3. Enter the server address and other information provided by your network
administrator. Swipe up and check Show advanced options to fill out
additional details.
4. Tap SAVE.
The VPN is added to the list on the VPN screen.
54 55
CONNECTING TO NETWORKS AND DEVICES
Connecting to a VPN
1. Swipe up on the home screen and tap Settings > Network & internet >
Advanced > VPN.
2. Tap the VPN that you want to connect to.
3. When prompted, enter any requested credentials and then tap CONNECT.
Modifying a VPN
1. Swipe up on the home screen and tap Settings > Network & internet >
Advanced > VPN.
2. Tap beside the VPN that you want to modify.
3. Edit the VPN settings and then tap SAVE.
PHONE CALLS
You can place calls from the Phone app, the Contacts app, or other apps or
widgets that display contact information. If you see a phone number, you can
usually tap it to dial.
PLACING AND ENDING VOICE CALLS
Placing a Voice Call by Dialing
1. From the home screen, tap > .
2. Enter the phone number or the contact name with the on-screen keypad.
Tap to delete incorrect digits.
NOTE: As you enter the number or the contact name, your phone searches
for contacts that match. If you see the number and contact you want to dial,
tap it to place the call immediately.
3. Tap below the keypad to dial.
You can also tap the search box at the top of the Phone app screen and enter
the phone number or contact name you want to call. Tap the matching contact
or Call [number] to place the call.
NOTES:
• To make an international call, press and hold the 0 Key to enter the plus (+)
symbol. Next, enter the country code followed by the city/area code and
then the phone number.
• To redial the last call you made, tap when the phone number field of the
dialpad is empty to re-enter the number. Then tap again.
56 57
PHONE CALLS
Ending a Call
During a call, tap on the screen.
PHONE CALLS
NOTE: To edit the preset text response from within the Phone app, tap >
Settings > Quick responses.
ANSWERING OR REJECTING VOICE CALLS
When you receive a voice call, the Incoming call screen opens, displaying
the Caller ID or the information about the caller that you've entered in
the Contacts app. You can answer or reject the call, or reject it with a text
message.
Answering a Voice Call
When you receive a phone call, swipe up to answer the call.
– or –
If the screen is unlocked, tap ANSWER.
NOTE: To silence the ringer before answering the call, press the Volume Key
or the Power/Lock Key.
Rejecting a Voice Call
When you receive a phone call, you can:
Swipe down to reject the call.
– or –
Swipe from at the bottom left to reject the call and select a preset text
message or edit one to send to the caller.
– or –
If the screen is unlocked, tap DECLINE to reject the call, or tap MESSAGE to
reject the call and select a preset text message or edit one to send to the caller.
58 59
USING REAL-TIME TEXT (RTT)
Your phone supports Real-Time Text. If you or person on the other end of the
line has a hearing or speech impairment, you can use RTT on top of a voice
call for a real-time conversation.
NOTE: You can use RTT only when the phone is connected to the 4G LTE
network or a Wi-Fi network.
Setting Up RTT Work Mode
1. From the home screen, tap > > Settings > Accessibility > Real-time text
(RTT) call.
2. Tap RTT operation mode and choose one of the following to set when RTT
options should be available:
• Visible during calls: In this mode, calls will be placed and answered as
voice-only calls by default unless you receive an incoming RTT call. You
can still switch from voice-only to RTT during the calls. See
– Using Real-Time Text (RTT) – Switching From Voice-Only Calls to RTT
Calls
.
•
Always visible: In this mode, you may select the mode for outgoing calls.
3. When RTT operation mode is set as Always visible, tap RTT on Outgoing
Call to set the default mode for outgoing calls. You can choose to place all
outgoing calls automatically (as long as the network is available) or choose
manually each time before placing the call.
Phone Calls
PHONE CALLS
Placing an RTT Call
When the RTT operation mode is set as Always visible, you can place an RTT
call directly.
1. Enter the phone number with the dialpad as usual.
2. Tap .
3. If RTT on Outgoing Call is set as Manual, tap RTT Voice call.
When the call is connected, the RTT message screen and keyboard appear
automatically.
Answering an RTT Call
Regardless of your RTT operation mode settings, an incoming RTT call
is answered as an RTT call, with the RTT message screen and keyboard
appearing automatically.
If the RTT operation mode is set as Always visible, you can choose to answer
incoming voice-only calls as RTT calls by tapping RTT ANSWER (when the
screen is unlocked) or swiping from (when the screen is locked) at the
bottom right.
NOTE: Some features may not work under or access different networks.
Switching From Voice-Only Calls to RTT Calls
During a voice-only call, tap > RTT to start a RTT conversation. The voice
conversation will not be affected. The other party can also make the switch,
and your phone will show the message screen and keyboard automatically.
PHONE CALLS
WORKING WITH THE CALL HISTORY
The call history is a list of all the calls you've placed, received, or missed. It
provides a convenient way to redial a number, return a call, or add a number
to your Contacts.
To open the call history, open the Phone app and tap > Call history.
Placing a Call From the Call History
1. Open the call history.
2. Tap a number for more information about the call, or tap beside it
to call back.
NOTE: You can tap MISSED, INCOMING, or OUTGOING to filter the records
by call type.
Adding a Call History Number as a Contact
1. Open the call history.
2. Tap the number.
3. From the menu that opens, tap Create new contact to add a new contact.
– or –
Tap Add to a contact and then a contact to add the number to that existing
contact.
4. Edit the contact information and tap SAVE.
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PHONE CALLS
Retrieving RTT Call Transcript
1. Open the call history.
2. Tap a number that you had an RTT call with.
3. Tap Call details.
4. In the list of call history with this number, tap to check the transcript
during that RTT call.
Taking Other Actions on a Call History Entry
1. Open the call history.
2. Tap a listing and then tap an option. You can:
• Tap Send a message to write a message to the number.
• Tap Block number > BLOCK and you will no longer receive calls or
messages from the number.
NOTE: To find all blocked numbers, tap the Home Key > > >
Settings > Blocked numbers.
• Tap Call details to see more options, including:
- Copy number: Copy the number to the clipboard.
-
Edit number before call: Edit the number in the dialer before calling it.
- Delete: Delete the call history with this number.
• Tap the contact icon in front of the listing to open the contact information
tab from the bottom of the screen. You can send a message, call back,
edit the contact, add the contact to favorites, or add the number to your
contacts.
NOTE: Tap > Clear call history in the Call history screen to delete all records.
PHONE CALLS
CALLING YOUR CONTACTS
1. Tap the Home Key > .
2. Tap or to find your favorite contacts or all your contacts.
3. Tap the contact or next to it to place the call.
CHECKING VOICEMAIL
You have the option of setting up voicemail so that callers can leave a
message when they are unable to reach you. Here’s how to check your
messages:
1. Tap the Home Key > > .
2. Press and hold the 1 Key in the dialer. If prompted, enter your voicemail
password.
3. Follow the voice prompts to listen to and manage your voicemail
messages.
NOTE: See
for how to set your voicemail service. For detailed information, please contact
customer service.
Phone Calls – Adjusting Your Call Settings – Setting Up Voicemail
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PHONE CALLS
PHONE CALLS
USING OPTIONS DURING A CALL
During a call, you will see a number of on-screen options. Tap an option to
select it.
• Tap Hold to put the call on hold.
• Tap Add to make another call separately from the first call, which is put on
hold.
• Tap Contacts to go to contacts.
• Tap Keypad to switch to the keypad when you need to enter a code (for
example, the PIN for your voicemail) during the call.
• Tap Mute to mute or unmute the microphone.
• Tap Speaker to turn the speakerphone on or off.
WARNING! Because of higher volume levels, do not place the phone near
your ear during speakerphone use.
• Tap Merge to merge the separate calls into a single conference call.
• Tap Swap or > Swap to put the caller you are speaking to on hold, and
switch to the other call that has been put on hold.
• Tap > RTT to switch from voice-only calls to RTT calls.
• Tap to end the current call.
• During an RTT call, tap > Hide RTT keyboard to close the RTT
conversation and keyboard. You can then tap > RTT to restore them.
• During an RTT call, tap > DTMF keypad to use DTMF tones to interact
with automated systems. You can tap Hide to return to your RTT messages.
MANAGING MULTI-PARTY CALLS
When the call waiting and the conference call features are available, you can
switch between two calls or set up a conference call.
NOTE: Options and interface will vary. The call waiting and conference call
features need network support and may result in additional charges. Please
contact customer service for more information.
Switching Between Current Calls
When you’re on a call, you can place/answer a second call without ending the
first one.
To place a second call:
After the first call is connected, tap Add and dial the second number.
To respond to an incoming call while you’re on a call:
• Swipe up to put the first call on hold and answer the second call.
• Swipe from to answer the second call and end the first one.
• Swipe down to reject the second call.
• Swipe from to reject the second call and select a preset text message
or edit one to send to the caller.
To switch between two calls:
Tap Swap or > Swap.
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PHONE CALLS
Setting Up a Conference Call
With this feature, you can talk to two people at the same time.
1. Place the first call.
2. Once you have established the connection, tap Add and dial the second
number or answer the second call and put the first on hold.
3. When you’re connected to both parties, tap Merge.
If one of the people you called hangs up during the call, you and the
remaining caller stay connected. If you initiated the call and are the first to
hang up, all callers are disconnected.
To end the conference call, tap .
ADJUSTING YOUR CALL SETTINGS
You can configure a number of settings for the Phone app.
NOTE: Available options depend on the network. Some features need
network support and may result in additional charges. Please contact
customer service for more information.
Setting Contact Display Options
You can set the order of the contacts displayed in the tab of the Phone app.
1. Tap the Home Key > > > Settings > Display options.
2. Tap Sort by or Name format to set the order of the contacts and the format
of the contact names.
PHONE CALLS
Setting Sound and Vibration
Set the sound and vibration for incoming calls as well as dialpad sounds.
1. Tap the Home Key > > > Settings > Sounds and vibration.
2. Tap the option you want to configure.
• Tap Phone ringtone to select the ringtone for incoming call notification.
• Switch on Also vibrate for calls to enable vibration for incoming call
notification.
• Switch on Keypad tones to play sounds when you tap the dialpad keys.
Setting Options for Answering and Ending Calls
1. Tap the Home Key > > > Settings > Answer and end calls.
2. Tap the option you want to configure.
• Power button ends call: End calls by pressing the Power/Lock Key.
• Vibrate when call is answered: Vibrate the phone when a call is
answered.
Setting Speed Dials
You can press and hold the 1 - 9 Keys from the dialpad to call the
corresponding speed dial number.
The 1 Key is reserved to speed dial your voicemail.
To assign a speed dial key:
1. Tap the Home Key > > > Settings > Speed dial.
2. Tap a speed dial entry.
3. Tap a contact from the contact list.
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PHONE CALLS
Editing Quick Response to Rejected Callers
1. Tap the Home Key > > > Settings > Quick responses.
2. Tap a text message to edit it.
3. Tap OK to save the message.
Using Fixed Dialing Numbers
Fixed Dialing Numbers (FDN) allows you to restrict outgoing calls to a limited
set of phone numbers.
1. Tap the Home Key > > > Settings > Call settings.
2. Tap Fixed Dialing Numbers for the following options:
• Enable FDN: Input the PIN2 code to enable the FDN feature.
• Change PIN2: Change the PIN2 code for FDN access.
• FDN list: Manage the FDN list.
NOTE: The PIN2 code is provided by Consumer Cellular. Entering an incorrect
PIN2 code more times than allowed can get your nano-SIM card locked.
Contact customer service for assistance.
Setting Up Wi-Fi Calling
When this feature is turned on and you are connected to a Wi-Fi network with
Internet access, you can make and receive phone calls via Wi-Fi or mobile
network, depending on your connection preferences and which signal is
stronger.
Before turning on this feature, please check with your service provider to
make sure this service is available.
PHONE CALLS
1. Tap the Home Key > > > Settings > Call settings > Wi-Fi calling.
2. Tap an option to configure it.
• On/Off: Tap to turn on or off the Wi-Fi calling feature.
• Calling preferences: Select Wi-Fi or cellular networks as the preferred
network for calls.
• Update E911 address: Sign in to your Consumer Cellular account and
update your E911 address. You cannot make or receive Wi-Fi calls until
the address is provided.
• Help: See tutorial and Q&A for using Wi-Fi calling.
Forwarding Incoming Calls
The call forwarding feature allows you to forward your incoming calls to
another phone number.
1. Tap the Home Key > > > Settings > Call settings > Call forwarding.
2. Tap an available option to enable or disable it.
Setting Call Waiting
This option allows you to get notified of incoming calls during a call.
1. Tap the Home Key > > > Settings > Call settings > Call waiting.
2. Switch on Call waiting to enable this feature.
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PHONE CALLS
Setting Caller ID
Choose whether your number is displayed when someone receives your
outgoing call.
1. Tap the Home Key > > > Settings > Call settings > Additional settings.
2. Tap Caller ID and select an option.
Setting Call Blocking
You can add numbers to a blacklist to filter out calls and messages from these
numbers.
1. Tap the Home Key > > > Settings > Blocked numbers.
2. Switch on Unknown to block calls from all unidentified callers.
– or –
To block calls and messages from specific numbers, tap ADD A NUMBER
and enter a number or tap and select a contact. Then tap BLOCK.
NOTE: To unblock a number, tap on its right and tap UNBLOCK.
Setting Up Voicemail
1. Tap the Home Key > > > Settings > Voicemail.
2. Configure voicemail settings.
• Tap Notifications to manage notification behavior for voicemails.
• Tap Visual voicemail to activate or turn off visual voicemail.
• Tap Change PIN when visual voicemail is enabled to change the PIN for
accessing your voicemail.
• Tap Advanced Settings to select voicemail service provider or view the
voicemail number.
PHONE CALLS
Setting Real-Time Text (RTT) Options
When you are connected to the 4G LTE network or a Wi-Fi network (with Wi-Fi
calling enabled), tap the Home Key > > > Settings > Accessibility > Realtime text (RTT) call to set RTT options. For details, see
Real-Time Text (RTT) – Setting Up RTT Work Mode
Phone Calls – Using
.
Setting Hearing Aids
Your phone supports HAC (Hearing Aid Compatibility) function. When you
turn on the hearing aid compatibility and use a hearing aid with a telecoil to
answer the phone, it will help you hear more clearly during the phone call.
1. Tap the Home Key > > > Settings > Accessibility.
2. Switch on Hearing aids to turn on hearing aid compatibility.
CAUTION: Do not turn on the Hearing aids option unless you use a hearing
aid with a telecoil. Using this setting without a hearing aid or with a hearing aid
without a telecoil may be harmful to your hearing.
Using Noise Reduction
With noise reduction, your phone can use the auxiliary microphone on the top
of the phone to suppress your background noise during calls.
1. Tap the Home Key > > > Settings > Accessibility.
2. Tap Noise reduction to enable or disable this feature.
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CONTACTS
CONTACTS
You can add contacts on your phone and synchronize them with the contacts
in your Google account or other accounts that support contact syncing.
To see your contacts, tap the Home Key > .
ADDING A NEW CONTACT
1. Tap the Home Key > > .
2. If you have added a web account that support contact syncing, tap
Saving to and select an account for the contact. Contacts can be synced
automatically with your online account.
3. Enter the contact name, phone numbers or email addresses. Tap More
fields to enter other information.
4. Tap SAVE to save the contact.
SETTING UP YOUR OWN PROFILE
You can create your own name card in your phone.
1. Tap the Home Key > > > Settings > My info. If a profile has already
been set up, tap .
2. Edit your profile information. Tap More fields to add more information if
you want.
3. Tap SAVE.
IMPORTING, EXPORTING, AND SHARING CONTACTS
You can import/export contacts from/to your nano-SIM card, the phone
storage, or an installed microSDXC card. This is especially useful when you
need to transfer contacts between different devices. You can also quickly
share contacts using Messages, Gmail,
Importing Contacts From the nano-SIM Card
1. Tap the Home Key > > > Settings > Import > Import SIM card.
2. Check the contacts you want to import and then tap .
3. If you have added contact accounts other than the phone, select an
account to which the contacts will be saved.
Importing Contacts From the Phone Storage or microSDXC Card
1. Tap the Home Key > > > Settings > Import > .vcf file.
2. If you have added contact accounts other than the phone, select an
account to which the contacts will be saved.
3. Tap and find the vCard file on the phone storage or microSDXC card. Tap
it to import contacts.
NOTE: Tap > Show internal storage if needed to find your vCard file(s).
Exporting Contacts to the nano-SIM Card
1. Tap the Home Key > > > Settings > Export > Export to SIM card.
2. Tap the contacts you need and then tap .
NOTE: If the nano-SIM card is full, you cannot export contacts to the card.
Bluetooth
, and Google Drive.
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CONTACTS
Exporting Contacts to the Phone Storage or microSDXC Card
1. Tap the Home Key > > > Settings > Export > Export to .vcf file.
2. Tap and select directory in which the vCard file will be saved. Tap >
Show internal storage if necessary.
3. Edit the file name and tap SAVE to create the file.
Sharing Contacts
1. Tap the Home Key > .
2. Press and hold a contact you want to share.
3. Check more contacts if you want to share them and then tap .
4. Choose how to share the contacts. The options available depend on the
applications and services installed.
WORKING WITH FAVORITE CONTACTS
Mark the contacts you use frequently as favorites to display them at the top of
the contact list.
Adding a Contact to Favorites
1. Tap the Home Key > .
2. Tap a contact and then tap at the top of the screen.
Removing a Contact From Favorites
1. Tap the Home Key > .
2. Tap a favorite contact and then tap .
CONTACTS
LABELING YOUR CONTACTS
Viewing Your Contact Labels
1. Tap the Home Key > > . Existing contact labels are displayed in the
Labels section.
2. Tap a label to view contacts with that label.
NOTE: To send a message or an email to all contacts with the same label, tap
the label and then > Send message / Send email and select the recipients.
Setting Up a New Label
1. Tap the Home Key > > > Create label.
2. If you have added contact accounts other than the phone, select an
account for the new label.
3. Enter the label name and tap OK.
4. Tap ADD CONTACTS or and select the contacts you wish to have the
label. To select multiple contacts, press and hold one contact to select it.
Then tap other contacts you want and tap ADD.
Deleting a Label
1. Tap the Home Key > > .
2. Tap a label and then tap > Delete label.
3. If prompted, tap OK. While the label is deleted, the contacts are not.
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CONTACTS
Editing a Group
1. Tap the Home Key > > .
2. Tap a label and then tap > Remove contacts or Rename label.
3. Tap to remove the corresponding contact from the label, or edit the
label name and tap OK.
SEARCHING FOR A CONTACT
1. Tap the Home Key > .
2. Tap to search.
3. Input the contact name or any information the contact has to search for it.
The contacts matched will be listed.
MANAGING EMERGENCY CONTACTS
You can set a few contacts as emergency contacts. Medical personnel or first
responders can read and call the contacts even when the phone is locked.
To add an emergency contact:
1. Swipe up on the home screen and tap Settings > About phone >
Emergency information. Your existing emergency contacts are displayed
below "Emergency contacts."
2. Tap Add contact.
3. Tap the contact you need.
NOTE: Tap next to an emergency contact to remove it.
CONTACTS
EDITING CONTACTS
Editing Contact Details
1. Tap the Home Key > .
2. Tap a contact, and then tap .
3. Edit the contact. If necessary, tap More fields to see all available fields.
NOTE: Tap Default ringtone to assign to the contact a different incoming
call ringtone, which helps you identify the caller. You can also tap Add
ringtone to select an audio file on your phone or microSDXC card.
4. Tap SAVE.
Merging Duplicate Contacts
As your phone synchronizes with multiple online accounts, you may see
duplicate entries for the same contact. You can merge all the separate
information of the same person into one entry in the Contacts list.
1. Tap the Home Key > .
2. Press and hold a contact to select it.
3. Tap the duplicate contacts to select them.
4. Tap > Link > LINK.
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CONTACTS
Separating Contact Information
If contact information from different sources was merged in error, you can
separate the information back into individual contact entries.
1. Tap the Home Key > .
2. Tap a joint contact you want to separate.
3. Tap > View linked contacts > UNLINK > UNLINK.
WEB ACCOUNTS
ADDING OR REMOVING ACCOUNTS
You can add multiple Google accounts and Microsoft Exchange ActiveSync®
accounts. You may also add other kinds of accounts, depending on the apps
installed on your phone.
Adding an Account
1. Swipe up on the home screen and tap Settings > Accounts > Add account.
2. Tap the type of account you want to add.
3. Follow the on-screen steps to enter the information about the account.
Most accounts require a username and password, but the details may vary.
You may also need to obtain some information from IT support or your
system administrator.
When the account is successfully added, it is displayed in the Accounts menu
in Settings.
Removing an Account
Removing an account will delete it and all information associated with it from
your phone, such as emails and contacts.
1. Swipe up on the home screen and tap Settings > Accounts.
2. Tap the account you’d like to remove.
3. Tap REMOVE ACCOUNT > REMOVE ACCOUNT.
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WEB ACCOUNTS
CONFIGURING ACCOUNT SYNC
Configuring Auto Sync Setting
1. Swipe up on the home screen and tap Settings > Accounts.
2. Switch Automatically sync data on or off.
3. Tap OK.
• When automatic sync is turned on, changes you make to information on
your phone or on the web are automatically synced with each other.
• When automatic sync is turned off, you need to sync manually to collect
emails, updates, or other recent information.
Syncing Manually
1. Swipe up on the home screen and tap Settings > Accounts.
2. Tap the account you want to sync.
3. Tap Account sync > > Sync now. Or tap the type of information you want
to sync.
Changing an Account’s Sync Settings
1. Swipe up on the home screen and tap Settings > Accounts.
2. Tap the account and then Account sync. The Account sync screen
appears, showing a list of information the account can sync.
3. When auto-sync is on, tap the switches to enable or disable items as you
need. Items enabled on the phone will be kept in sync with the web. When
auto-sync is off, tap a listing to sync that type of information between the
phone and the web.
GMAIL
Swipe up on the home screen and tap Gmail. Use it to read and send emails
from Microsoft Exchange ActiveSync, Gmail, Hotmail, Yahoo!®, and more.
SETTING UP AN EMAIL ACCOUNT
1. Swipe up on the home screen and tap Gmail.
2. Tap Add an email address and select an email server.
3. Enter the email address and password. Tap Next or NEXT as prompted.
The phone will try to retrieve the server parameters automatically. You can
also enter these details manually by tapping MANUAL SETUP or Set up
manually if automatic setup fails.
4. Follow the on-screen instructions to finish the setup.
When the account is successfully added, it is displayed in the email account
list. You can tap Add another email address below the list to add more email
accounts.
CHECKING YOUR EMAILS
Swipe up on the home screen and tap Gmail > TAKE ME TO GMAIL to view
your emails. If you have added different accounts, tap the account icon on the
right side of the search box at the top to switch accounts.
Your phone can automatically check for new emails at the interval you set
when setting up the account. You can also check new emails manually by
swiping down on the message list. Tap LOAD MORE at the bottom of the
email list to download earlier messages.
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GMAIL
NOTE: You can adjust the frequency your phone checks for new emails. Tap
> Settings > the account name > Sync frequency and select an option.
WRITING AND SENDING AN EMAIL
1. Open your email Inbox and tap .
NOTE: If you have more than one email account added on the phone,
tap the "From" field to select the account you want to use for sending the
message.
2. Enter a contact name or email address in the To field. Separate each
recipient with a comma, a space, or a semicolon.
NOTE: To send a carbon copy or blind carbon copy to other recipients,
tap beside the To field to open the Cc/Bcc field and enter the contact
names or email addresses.
3. Enter the email subject and compose the email text.
4. Tap to add files as attachments.
5. Tap at the top right of the screen to send the message.
RESPONDING TO AN EMAIL
You can reply to or forward a message that you receive. You can also delete
messages and manage them in other ways.
Replying to or Forwarding an Email
1. Open the email you want to reply to or forward from the Inbox.
2. Choose one of the following:
GMAIL
• To reply to the sender, tap .
• To reply to the sender and all recipients of the original email, tap >
Reply all.
• To forward the email, tap > Forward.
3. Edit your message and tap .
Marking an Email as Unread
You can return a read email to the unread state—for example, to remind
yourself to read it again later. You can also mark a batch of emails as unread.
• While reading a message, tap .
• While in a message list (for instance, the inbox), tap the sender icons
beside the message(s), and then tap .
Deleting an Email
You can delete an email from its folder. You can also delete a batch of emails.
• While reading a message, tap .
•
While in a message list (for instance, the inbox), slide a message left or right
to delete it, or tap the sender icons beside the message(s) and then tap .
NOTE: If you accidentally delete an email, tap Undo to retrieve it.
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GMAIL
EDITING OR REMOVING AN EMAIL ACCOUNT
Editing an Email Account
You can change a number of settings for an account, including how often the
phone checks for email, how you’re notified of new mails, your email signature,
and details about the servers the account uses to send and receive mails.
1. Open the Gmail app.
2. Tap > Settings and tap the account whose settings you want to change.
3. Make the changes you want, and tap or tap the Back Key when you’re
finished.
Removing an Email Account
Email accounts you have added are displayed in the Accounts menu in the
Settings app. Remove them the same way as removing any web accounts (see
Web Accounts – Adding or Removing Accounts – Removing an Account
.)
CHANGING GENERAL EMAIL SETTINGS
General settings apply to all email accounts you add.
1. Open the Email app.
2. Tap > Settings > General settings.
3. Make the changes you want, and tap or tap the Back Key when you’re
finished.
MESSAGES
You can use Messages to exchange text messages (SMS), multimedia
messages (MMS), and chat messages.
OPENING THE MESSAGES SCREEN
Tap the Home Key > .
The Messages screen will open. You can create a new message, search for
messages, or open an ongoing message thread.
• Tap Start chat to write a new message.
• Tap to search for a message using keywords.
• Tap an existing message thread to open the conversation.
SENDING A MESSAGE
1. On the Messages screen, tap Start chat.
2. Add recipients in one of the following ways:
• Tap the To field and enter the phone number or contact name manually.
Tap Send to [number] or a match from your contacts displayed below
the To field to add the number or contact as the recipient.
• Tap a contact below the To field.
• If you want to send a group message to multiple recipients, tap and
select the recipients or enter the numbers, emails, or contact names.
Then tap .
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MESSAGES
3. Tap the Text message field and enter the message text. You can tap to
add emoji to the text.
4. If you want to send a multimedia message, tap to add location, audio, or
other files to the message. Tap to select pictures or videos from Gallery
or shoot new photos/videos.
NOTE: To capture a new photo, tap to switch between the front and the
back cameras and tap to take the picture. To record a video, tap >
Video and then press and hold to record the video. Tap Attach to add
the video to the message.
5. Press and hold to add a message subject to your MMS or mark it as
urgent.
6. Tap .
NOTES:
• If you add two or more recipients, the message may be sent as a group
MMS where everyone can reply and see each other’s messages. For group
message setting, tap > Settings > Advanced > Group messaging from
the Messages screen.
• You can also include email addresses as recipients for multimedia
messages.
• Do not add a subject or any attachment if you want to send a text message.
Otherwise you may be charged for a multimedia message.
MESSAGES
REPLYING TO A MESSAGE
Messages you receive are appended to existing threads of the same number.
If the new message comes from a new number, a new thread is created.
1. On the Messages screen, tap the thread that has the message you want to
reply to.
2. Type your reply in the text field at the bottom. You can tap or if you
want to reply with an MMS.
3. Tap .
FORWARDING A MESSAGE
1. On the Messages screen, tap the thread that has the message you want to
forward.
2. Press and hold the message you would like to forward.
3. Tap > Forward at the top.
4. Tap an existing thread to forward the message to the corresponding
number. Or tap New message if you want to send the message to
someone else and enter the recipient in the To field.
5. Edit the content if needed.
6. Tap .
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MESSAGES
MORE MESSAGE OPTIONS
On the Messages screen, press and hold a thread and the following options
are available.
• Tap to hide the thread to your archives. You can tap > Archived from
the Messages screen to find all archived messages.
• Tap > Delete to delete the thread.
• Tap to add the number of the thread to your contacts.
• Tap > OK to block the contact or number of the thread and the thread
will be archived. You won't receive calls or texts from blocked numbers (see
Phone Calls – Adjusting Your Call Settings – Setting Call Blocking
.)
WEB BROWSER
Use Chrome to view web pages and search for information.
OPENING THE BROWSER
Tap the Home Key > to launch the web browser. The browser also opens
when you tap a web link—for example, in an email or a text message.
1. Tap the address box at the top of the web page.
2. Enter the address (URL) of a web page or terms you want to search for.
3. Tap a URL or search suggestion, or tap the enter key on the keyboard to
open the web page or search results.
NOTE: Tap the Back Key or > to go to the previous or the next web page.
USING MULTIPLE BROWSER TABS
You can open several web pages at the same time (one page in each tab) and
switch between them freely.
Opening a New Browser Tab
Tap > New tab. A new browser tab opens.
Switching Between Browser Tabs
1. Tap at the top of the screen. The number in the icon indicates the
number of currently opened tabs.
2. Swipe vertically to scroll through the list of opened web pages.
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WEB BROWSER
3. Tap the tab you want to open.
NOTE: Swipe a tab horizontally or tap to close the browser tab.
DOWNLOADING FILES
1. Press and hold an image or a link.
2. In the menu that opens, tap Download image or Download link.
3. Edit the file name or select the file path.
4. Tap Download.
The downloaded files are saved to your phone. You can tap > Downloads to
view or open them.
CHANGING BROWSER SETTINGS
You can configure a number of settings to customize the way you browse the
web, including several options that you can use to control your privacy.
To open the Chrome settings screen, tap > Settings in the browser screen.
CAMERA
You can take photos and record videos with the Camera app. Photos and
videos are stored to the phone’s microSDXC card or to the phone’s internal
storage. You can copy them to your computer or access them in the Photos
app.
CAPTURING A PHOTO
1. Tap the Home Key > .
2. Aim the camera at the subject and make any necessary adjustments.
PHOTO (auto camera) mode is used by default.
3. Tap the area where you want the camera to focus, or let the camera
autofocus on the center of the image.
4. Lightly tap .
WARNING! Keep a safe distance when using the flash. Do not point the flash
towards the eyes of people or animals.
NOTES:
• You can pinch or spread your fingers on the screen to zoom in or out
before taking a picture.
• In PHOTO (auto camera) mode, when you tap the screen to focus, the
exposure bar appears beside the focus point. You can drag up or down
to adjust the exposure.
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CAMERA
Turn HDR on/o
Change the camera settings
Adjust the focus point
Switch to auto camera mode
Switch to video camera mode
View your photos and videos
Capture a photo
Turn flash on/o
Select a filter
Adjust the exposure
Select more scene modes
Switch between the
front and back cameras
CAMERA
• Tap the camera option icons and use the slider to adjust them, including
ISO, exposure, white balance, and interval for time-lapse pictures.
3. Tap to take the photo.
USING PANORAMA MODE
You can use the PANORAMA camera mode to capture horizontally or vertically
elongated photos.
1. Tap the Home Key > > MORE > PANORAMA.
2. Tap or to change the direction the photo should stretch out.
3. Tap and move the phone in the direction of the arrows on the screen.
Take care to keep the arrows on the center line as you move.
4. Tap when you reach the end.
USING MANUAL CAMERA MODE
You can use the MANUAL camera mode to adjust more camera options for
your photo, such as ISO, white balance, and exposure.
1. Tap the Home Key > > MORE > MANUAL.
2. Aim the camera at the subject. You can make the following adjustments:
• Drag to any area on the screen where you want the camera to meter
exposure to adjust the photo brightness. Press and hold the circle to
lock exposure.
• Drag to any area on the screen that you want to focus on. Press and
RECORDING A VIDEO
1. Tap the Home Key > > VIDEO.
2. Aim the camera at the subject and make any necessary adjustments. You
can tap any area on the screen that you want the camera to focus on
before and during recording.
NOTE: You can pinch or spread your fingers on the screen to zoom in or
out before and during recording.
3. Tap to start recording. You can tap or to pause or resume
recording.
hold it to lock the focus.
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CAMERA
NOTE: While recording is in progress, you can tap to save the frame as
a photo.
4. Tap to stop recording.
NOTES:
• You can tap the screen to change the focus point during recording. Press
and hold the focus point to lock the focus.
• Whenever you tap the screen, you can drag up or down beside the
focus point to adjust the exposure.
CUSTOMIZING CAMERA SETTINGS
Before capturing a photo or a video, you can tap to open the following
options:
NOTE: Some camera and video options will change in different camera
modes.
Options for photo mode (back camera):
• Resolution: Set the image size for your photo.
• Timer: Set a time delay before the camera takes a picture and after you tap
the shutter icon.
• Composition: Show or hide grid or golden spiral for balanced photo
composition.
• Gradienter: Enable or disable the level guide.
• Volume key: Assign the function of the Volume Key for the Camera app:
Take photo, Zoom, or Volume.
CAMERA
Options for selfie mode (front camera):
• Resolution: Set the image size for your photo.
• Timer: Set a time delay before the camera takes a picture and after you tap
the shutter icon.
• Point-and-shoot: When this feature is enabled, you can tap the viewfinder
screen to take a photo.
• Mirror image: When this feature is enabled, the captured photo will be
saved as it is shown in the preview.
• Volume key: Assign the function of the Volume Key for the Camera app:
Take photo, Zoom, or Volume.
Option for video mode (front and back cameras):
• Video quality: Set the quality for your video.
Options for manual mode (back camera):
• Resolution: Set the image size for your photo.
• Timer: Set a time delay before the camera takes a picture and after you tap
the shutter icon.
• Metering: Adjust the light metering setting.
• Composition: Show or hide grid or golden spiral for balanced photo
composition.
• Gradienter: Enable or disable the level guide.
• Volume key: Assign the function of the Volume Key for the Camera app:
Take photo, Zoom, or Volume.
94 95
CAMERA
Option for panorama mode (back camera):
• Volume key: Assign the function of the Volume Key for the Camera app:
Take photo, Zoom, or Volume.
General options:
• Shutter tone: Turn the shutter tone on or off.
• Geo-tagging: Select whether to store the location information in your
captured photos and videos.
• Anti-banding: Set the anti-banding value to avoid stripes on the screen
when you take pictures or record videos of TV or computer screens.
• Save location: Change the storage location for captured photos and
videos when a microSDXC card is installed.
• Help: Enable the Help icon on the viewfinder screen, or tap More to view
help details.
• Restore defaults: Restore default camera settings.
YT MUSIC
Swipe up on the home screen and tap YT Music to play audio files stored
on your phone. You can tap SIGN IN to log in to your YouTube Music account
and stream music from the account. You can also tap DEVICE FILES ONLY to
browse and play music files stored on your phone.
VIEWING YOUR MUSIC LIBRARY
Open YT Music, and your music library is displayed. You can tap Songs to
view all your audio files or tap Albums or Artists to browse collections of
specific artists or albums. You can also tap Playlists to view all your playlists.
NOTE: If an audio file is being played, its name and player controls are
displayed at the bottom of the screen. Tap the area to open the playback
screen.
PLAYING MUSIC
Tap a song in the music library to listen to it. The following playback screen
will appear.
96 97
YT MUSIC
Return to the library
Album artwork (if available)
Drag the slider to jump to
any part of the song
Check the current playlist and
toggle shue and repeat
Switch to landscape display
Access additional options
Playback controls: Skip songs or
pause and resume playback
MANAGING PLAYLISTS
Create playlists to organize your music files into sets of songs, so that you can
play the songs you like in the order you prefer.
• From any music library category, tap > Add to playlist next to a song to
add it to a playlist or create a new playlist.
• In the Playlist section of the music library, tap next to the playlist name to
play the list, add the songs to other playlists, edit the playlist, or delete it.
• Tap a playlist to view its content. You can then tap next to a song and
select Remove from playlist to take the song off the playlist.
VIDEO
Use the Video app to manage your video library and to watch videos.
OPENING THE VIDEO LIBRARY
Swipe up on the home screen and tap Video to view your video library. Swipe
up or down to find the video you want. You can tap to change the
display mode. You can also tap to search for video files, view all videos or by
folder, sort the video files, or change video player settings.
PLAYING AND CONTROLLING VIDEOS
Tap a video in the video library to play it. Tap the screen to show the playback
controls. You can control the video and audio or carry out other operations.
98 99
VIDEO
Share, delete, or trim
Return to the
video library.
Hide video playback
controls and lock
the touch screen.
Fit the video to the
screen or stretch it to
full screen.
the video, check file
details, or configure
player settings.
Take a video screenshot
(saves as a photo).
Change the play speed.
Shrink the video to a small
window above other apps.
Playback control: Skip
videos or pause and
resume playback. Drag
the slider to jump to any
part of the video.
NOTES:
• Slide horizontally on the video to rewind or fast forward.
• Slide vertically on the right or left part of the screen to adjust volume or
brightness, respectively.
• Spread or pinch two fingers on the screen to zoom the video in or out.
VIDEO
MANAGING VIDEO FILES
Deleting Videos
1. In the video library, press and hold a video.
2. Tap the videos you want to delete.
3. Tap > OK.
Sharing Videos
1. In the video library, press and hold a video.
2. Tap the videos you want to share.
3. Tap and select how you want to share them.
Trimming a Video
1. Tap a video to start playing it.
2. Tap > Trim.
3. At the bottom of the screen, drag and on the progress bar to select
the portion you want to keep. You can tap on the video to preview the
selected portion.
4. If necessary, tap to change the video resolution.
5. Tap . The trimmed video is saved as a new video file to the same
directory as the original video.
Renaming a Video
1. In the video library, press and hold a video.
2. Tap > Rename.
3. Type the new video name and tap OK.
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FM RADIO
With the FM radio, you can search for radio channels, listen to them, and save
them on your phone. Note that the quality of the radio reception depends on
the coverage of the radio stations in your area. A wired headset works as an
antenna, so always connect a headset when using the FM radio.
SCANNING AND SAVING CHANNELS
1. Swipe up on the home screen and tap FM Radio while a wired headset is
plugged in.
2. Tap > Scan. Your phone scans for all available channels and saves them
to the All channels list.
NOTE: When you open the FM Radio app for the first time, it will automatically
scan for channels and show the All channels list. You can also tap > All
channels to view the list.
LISTENING TO FM RADIO
1. Open FM Radio while the headset is connected.
2. Tap > All channels and select a channel.
You can also drag the frequency panel or tap or to switch to other
channels. Tap or to adjust the channel frequency.
FM RADIO
NOTES:
• Tap to add the channel to Favorites, which are displayed at the bottom
of the FM Radio screen.
• Tap to listen to the radio through the phone speaker.
OTHER OPTIONS AND SETTINGS
To set the FM frequency range:
FM radio frequency ranges differ in different regions. Tap > FM frequency
range and select a frequency range.
To turn off FM radio automatically:
Tap > Auto off and set the time you want to turn off the FM radio.
A count-down clock appears above the frequency and the radio is turned off
when the clock counts down to 0:00.
To turn off FM radio immediately:
Tap > Exit.
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VOICE RECORDER
VOICE RECORDER
Voice Recorder enables you to record and listen to voice memos.
RECORDING A VOICE MEMO
1. Swipe up on the home screen and tap Voice Recorder.
2. Tap to select the audio format of the recording.
3. Tap to start recording. During recording, you can:
• Tap to pause and to continue recording.
• Tap or to add a photo tag or empty tag to the recording.
NOTE: If ringtone and notification sounds are enabled before the
recording, they will be temporarily turned off during it to avoid interference.
Your phone will still vibrate for calls and notifications.
4. Tap DONE to stop recording.
5. Edit the file name and tap SAVE to save the voice memo. If you don't want
to save it, tap DELETE > DELETE.
PLAYING A VOICE MEMO
1. Tap at the top right of the screen to see all recordings.
2. Tap the title of a memo to play it. During the playback, you can tap to
change the play speed, or tap or to add tags.
NOTE: Tap View tag to check all time tags. You can then tap "+" to add text or
photo to an empty tag, tap an image or text to edit or delete it, or press and
hold a tag to delete it.
TRIMMING A VOICE MEMO
1. While playing a voice memo, tap to open the editing screen.
2. Drag and on the progress bar to select the portion you want to keep.
You can tap to play the trimmed part.
3. Tap TRIM.
4. Edit the name of the trimmed recording and tap SAVE.
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MORE APPS
CALCULATOR
Swipe up on the home screen and tap Calculator to use the phone’s builtin calculator. You can calculate both basic and advanced mathematical
equations.
NOTE: To see more calculator options, swipe left while holding the phone in
portrait view or turn the phone to landscape view.
CLOCK
Swipe up on the home screen and tap Clock. The Clock app allows you to
check local time in places around the world, set alarms, and use timers.
Setting a New Alarm
1. Open the Clock app and tap .
2. Tap a default alarm to configure it, or tap at the bottom of the screen to
create a new alarm.
3. Set up the alarm options, such as time, repeat, snooze, alarm sound,
vibration, and label.
4. Tap SAVE to save and exit.
NOTES:
• To enable or disable existing alarms directly, tap the switches on the right
side.
• Tap to set more alarm options in the Alarm section.
MORE APPS
• To change the default alarm ringtone, swipe up on the home screen and
tap Settings > Sound > Advanced > Ringtones > Default alarm sound.
Checking World Time
1. Open the Clock app and tap .
2. World time lets you check local times for cities around the world. Tap to
add a new city.
NOTE: In addition to checking the current time from various places, you can
find out what the time will be in comparison to any time of your location. Tap
your local time displayed above all other places and swipe up and down.
As your local time changes, the time of other places in the list changes
accordingly.
Using Stopwatch and Countdown
1. Open the Clock app and tap or .
2. Use the stopwatch to record lap times (up to 100 laps), or use the
countdown feature to set a time and count down to zero.
FILE MANAGER
Quickly access all of your images, videos, audio clips, and other types of files
on your phone and on the microSDXC card.
Swipe up on the home screen and tap File Manager. Then tap a file type to
find the file you need by category, or tap Phone or SD card to browse folders
and files on the phone storage or the microSDXC card.
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MORE APPS
• Tap folders and files to open them.
• Press and hold a folder or file and then tap to access options such as
Copy, Move, Rename, and Compress.
• To copy or move an item, navigate to a new location within File Manager
and tap PASTE.
• Tap to search for a file or folder by name.
• Tap to create a new folder in the current directory.
• Tap > Sort by to sort the contents in the current directory by file name,
size, type, or modification time.
• Tap > Multi-Select to select multiple items for sharing, deletion, copying,
moving, or compression.
GOOGLE APPS
Open the Google apps to use the following Google services.
NOTE: Some contents or Google services may not be available in your region.
• Calendar: Keep track of life's important events with Google Calendar
synced across your devices.
• Chrome: Browse the Internet and get your bookmarks, browsing history,
and more synced with your Google account.
• Drive: Store files on Google servers for free after you sign in to your
Google account. You can access them on your computers, your phones
and other devices. You can also share files or collaborate with others.
• Duo: Video chat one-on-one using Wi-Fi or mobile data.
MORE APPS
• Find Device: Locate, lock, or wipe your lost device remotely.
• Gmail: Send and receive emails via your Gmail account or other personal
email accounts.
• Google: Use Google search or get information when you need it with the
Google Assistant.
• Keep Notes: Capture notes, share them with others, and access them from
your computer, phone, or tablet.
• Maps: Find points of interest such as restaurants and local businesses. You
can also get directions for various modes of transportation.
• News: Get comprehensive up-to-date news coverage, aggregated from
sources all over the world by Google News.
• Photos: Manage photos on the phone and Google account.
• Play Movies & TV: Stream and download movies and TV shows.
• Play Store: Purchase and download apps, games, and more from the
Google Play Store.
• YouTube: Watch video clips from YouTube.com, or upload your own and
share with the world.
• YT Music: Play and browse songs and playlists on your phone or from your
YouTube Music account.
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GOOGLE PLAY™ STORE
From the home screen, tap Play Store. You can buy or rent music, books,
movies, apps, and download them to your phone.
NOTE: The content you can access in the Google Play store depends on your
region.
BROWSING AND SEARCHING FOR APPS
You can browse apps by category. Tap a top-level category, such as Apps,
and tap an app from any subcategory.
You can also search for apps using an app’s name, description, or the
developer’s name. Simply tap the search box at the top and enter the search
terms.
DOWNLOADING AND INSTALLING APPS
When you find the app you are interested in, tap it to open its details screen,
where more information about the app is displayed.
1. Tap Install (free apps) or the price (paid apps).
NOTE: To purchase apps, a payment method such as Google Pay is
required.
2. For paid apps, follow additional on-screen instructions for payment.
3. Wait for the app to be downloaded and installed automatically.
4. Once installed, swipe up on the home screen to find and use the new app.
GOOGLE PLAY STORE
CAUTION: After installation, some apps may access many functions of the
device, and/or a significant amount of your personal data. Scroll down the app
details and tap About this app > App permissions to see what the app may
access. You can also manage your permissions from the Settings app (see
Settings – Apps & Notifications – App Info
.)
CREATING A PAYMENT METHOD
You must have a payment method, such as Google Pay, associated with your
Google account to purchase items from the Play Store.
Do one of the following:
• On your computer, go to pay.google.com to create a Google Pay account.
• The first time you use your phone to buy an item from the Play Store, you
will be prompted to enter your billing information to set up a payment
method.
WARNING! When you’ve used a payment method once to purchase items
from the Play Store app, the phone remembers your password, so you don’t
need to enter it the next time. For this reason, you should secure your phone
to prevent others from using it without your permission.
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GOOGLE PLAY STORE
MANAGING YOUR DOWNLOADED APPS
After you’ve downloaded and installed an app, you can rate it, view it in a list
with your other downloaded apps, configure it to update itself automatically,
and more.
Viewing Your Downloaded Apps
1. In the Play Store screen, tap > My apps & games > Installed.
2. Your list of installed apps will open. Tap an app to rate it, uninstall it, request
a refund, and more.
Uninstalling an App
1. In the Play Store screen, tap > My apps & games > Installed.
2. Tap an app to open its details screen.
3. Tap Uninstall > OK.
SETTINGS
Swipe up on the home screen and tap Settings. The Settings menu contains
most of the tools for customizing and configuring your phone. In some submenus, you may need to tap Advanced to get all the options.
At the top of the Settings screen, you can see setting suggestions. Tap to
check or customize the recommended settings.
NETWORK & INTERNET
Wi-Fi
Open Settings and tap Network & internet > Wi-Fi to turn Wi-Fi on or off and
configure your Wi-Fi connections. (see
– Connecting to Wi-Fi
Mobile Network
Open Settings and tap Network & internet > Mobile network to control
mobile data use, data roaming, preferred network type and operator, Wi-Fi
calling, and access point names. (see
).
– Connecting to Mobile Networks
Settings – Setting Up Wi-Fi Calling
Data Usage
Open Settings and tap Network & internet > Data usage to check and
manage mobile data use. You can view Wi-Fi usage as well.
• Data Saver: Enable or disable Data Saver, which prevents apps from using
mobile data in the background. Apps you’re currently using can access
data, but may do so less frequently when Data saver is enabled. You can
Connecting to Networks and Devices
Connecting to Networks and Devices
and
Phone Calls – Adjusting Your Call
).
112 113
SETTINGS
tap Unrestricted data to allow some apps to always have data connection
access, even when Data Saver is enabled.
• Mobile data: Enable or disable mobile data.
• App data usage: Check how much data has been used by each app
during the time cycle you set. You can then tap an app to restrict its use of
background data or grant it unrestricted data use when Data Saver is on.
• Data warning & limit: Set the billing cycle, mobile data warning, and mobile
data limit.
• Wi-Fi data usage: View the Wi-Fi usage of apps during the last month.
NOTE: The data usage monitored by your device may not match your carrier’s
usage data.
Hotspot & Tethering
Open Settings and tap Network & internet > Hotspot & tethering to share
your phone's mobile data through tethering or as a portable Wi-Fi hotspot
(see
Connecting to Networks and Devices – Sharing Your Mobile Data
Connection.
Airplane Mode
Open Settings and tap Network & internet > Airplane mode to turn airplane
mode on or off. All the phone’s radios (such as cellular, Wi-Fi, and
that transmit voice or data are turned off when airplane mode is on.
Call Settings
Open Settings and tap Network & internet > Call settings to configure calling
options (see
)
Phone Calls – Adjusting Your Call Settings
Bluetooth
.)
)
SETTINGS
VPN
Open Settings and tap Network & internet > VPN to set up and connect
to virtual private networks (see
Connecting to Virtual Private Networks
Private DNS
Open Settings and tap Network & internet > Private DNS to turn Private DNS
on or off or change the DNS provider hostname. Using private DNS is a way
to secure your Internet communication.
Connecting to Networks and Devices –
).
CONNECTED DEVICES
Open Settings and tap Connected devices to manage your phone's
connection via
You can tap Pair new device to pair new
preferences configure
connections (see
Bluetooth Devices
When your phone is connected to a computer via USB, you can also tap
Connected devices > USB to manage the USB connection mode (see
Connecting to Networks and Devices – Connecting to Your Computer via
USB
.)
Bluetooth
and USB and to wireless printers and Chromebooks.
Bluetooth
Bluetooth
settings, printer services, and Chromebook
devices or tap Connection
Connecting to Networks and Devices – Connecting to
.)
114 115
SETTINGS
APPS & NOTIFICATIONS
App Info
Open Settings and tap Apps & notifications to see recently opened apps.
Tap SEE ALL [number] APPS to see all apps installed on your phone and
manage them.
Tap an app to see its information and configure the available options.
Notifications
Open Settings and tap Apps & notifications > Notifications to manage app
notifications.
Screen Time
Open Settings and tap Apps & notifications > Screen time to find out how
much time you spend on the phone and set daily time limits for most apps.
When you reach the time limits, apps are closed and their icons dim for the
rest of the day so that you can disconnect.
Default Apps
Open Settings and tap Apps & notifications > Default apps to select the
default apps for voice assistance and input, web browsing, messaging, phone
call and the home launcher. Tap Opening links to set instant apps options, or
tap an installed app to check its supported links, set whether to open the links
in the app, and clear the app's defaults.
Permission Manager
Open Settings and tap Apps & notifications > Permission manager to check
and change the apps' permissions to access certain data on the phone.
SETTINGS
WARNING! Changing app permissions may stop some app from working
correctly or as originally intended.
Special App Access
Open Settings and tap Apps & notifications > Special app access to set
special access and authorizations of apps.
BATTERY
Open Settings and tap Battery to view the battery level, check what has been
using the battery, and optimize battery use.
FEATURES
Open Settings and tap Features. The following features are available.
• System navigation: Change the navigation bar style.
NOTE: Check how to use each navigation style in this menu's HELP
section.
• Scheduled power On/Off: Set the day and time when the phone
automatically powers on or off. Tap the switches on the right to turn the
features on or off.
DISPLAY
Open Settings and tap Display to configure the following options.
• Brightness level: Set the brightness of the display.
• Adaptive brightness: Automatically adjust screen brightness and learn
your preferences.
116 117
SETTINGS
• Dark theme: Switch the display to a dark background (supported by most
apps) to protect your eyes in dark environments.
• Night Light: Enable Night Light to tint the screen amber for eye protection,
or set a schedule when Night Light will be turned on (see
Using Night Light
• Wallpaper: Select a background image for the home screen and lock
screen (see
• Screen timeout: Set the length of time of inactivity before the screen turns
off automatically.
• Auto-rotate screen: Choose whether the screen contents should rotate
when the phone is rotated.
• Font size: Set the font size of the text on the screen.
• Display size: Adjust the display size of screen elements including fonts,
icons and images.
• Easy mode: Turn on or off Easy mode, which provides a simple-thanstandard home screen layout and larger icons, controls, and font size.
• Indicator light: Flash the indicator light to notify you of charging, low
battery, incoming calls and messages, or other notifications.
• Screen saver: Manage the screen saver function, which can display
changing colors and photos as a screen saver when the phone is docked
or charging.
• Lock screen display: Choose what to show on the lock screen. You can
hide notifications or sensitive notification content, display a personalized
lock screen message, or display a lockdown option when you press and
.)
Personalizing – Applying New Wallpapers
Personalizing –
.)
SETTINGS
hold the Power/Lock Key to turn off smart lock and notifications until the
phone is unlocked.
SOUND
Open Settings and tap Sound. Adjust different types of volume (see
Personalizing – Adjusting Volumes
Personalizing – Switching to Silent or Vibration Mode
options (see
for calls, notifications, and alarm (see
Personalizing – Using Do Not Disturb Mode
Ringtone, Notification Sound, or Alarm Sound
Personalizing – Turning System Sounds On/Off
), toggle notification mode (see
), set Do Not Disturb
), set up sound
Personalizing – Changing the
), or select system sounds (see
).
STORAGE
Open Settings and tap Storage to view the memory information of the internal
phone storage and the microSDXC card (if one is installed.)
• Saving location: Tap Phone or SD card to select the default location for
new data, such as recorded voice memos.
• Device storage: Tap Internal shared storage to get a detailed breakdown
of space usage by type. Tap FREE UP SPACE to remove files and apps you
do not need.
• Portable storage: Safely mount, unmount (remove), and format your
microSDXC card. For more information about using the phone storage and
the microSDXC card, see
microSDXC Card as Portable or Device Storage
Connecting to Networks and Devices – Using the
.
118 119
SETTINGS
PRIVACY
Open Settings and tap Privacy to manage app permissions (see Settings
– Apps & Notifications – Permission Manager
password display, and information shared with Google (such as autofill data,
location history, ad ID, and acitivities.)
), lock screen notifications,
LOCATION
Open Settings and tap Location to manage location services to help your
phone and apps determine your location. To use location-related applications,
such as finding your location on Google Maps, you must have location
services turned on.
You can also check the apps that recently requested your location data,
manage location permission for each app, turn on/off Wi-Fi and Bluetooth
scanning, and control other location-related services.
SECURITY
Open Settings and tap Security to configure options that help keep your
phone and data safe.
• Google Play Protect: Allow Google to regularly check your apps and
phone for harmful behavior and warn you about any detected potential
harm. Tap and switch on Scan apps with Play Protect to enable this
feature. To send unknown apps to Google for better detection, tap and
switch on Improve harmful app detection.
SETTINGS
• Find My Device: Locate, lock, or wipe your lost device remotely. The lost
device must be signed in to a Google account.
• Security update: Check for, download, and install system updates.
• Google Play system update: Check and install security patches from
Google Play.
• Screen lock: Secure your phone and personal information with a screen
lock (see
Tap beside Screen lock to set the following options.
- Make pattern visible: Show the pattern as you draw it. This option is
- Automatically lock: Set the time needed for the lock protection to be
- Power button instantly locks: Lock protection is activated immediately
• Smart Lock: Keeps the phone unlocked when it is connected to trusted
devices, in trusted places, when recognizing a trusted face or voice, or
while being held or carried.
NOTE: You need to sign in to your Google account on the phone to use all
the Smart Lock features.
• Device admin apps: View or deactivate apps you have authorized to be
device administrators.
Personalizing – Protecting Your Phone With a Screen Lock
available when a Pattern lock is set.
activated after the screen turns off. This option is available when a
Pattern, PIN, or Password lock is set.
when you press the Power/Lock Key. This option is available when a
Pattern, PIN, or Password lock is set.
).
120 121
SETTINGS
• SIM card lock: Lock the nano-SIM card and change the nano-SIM PIN.
- Lock SIM card: Activate or deactivate the PIN lock to require PIN before
accessing the nano-SIM card.
- Change SIM PIN: Change the PIN used to access the nano-SIM card.
NOTE: Put all your confidential passwords in a safe place for future use. If
you enter the wrong SIM PIN more times than allowed, your nano-SIM card
will be locked and you cannot access the mobile phone network. Contact
Consumer Cellular for a PIN Unlock Key (PUK) to restore the nano-SIM card.
• Encryption & credentials:
- Encrypt phone: Your phone is already encrypted.
- Storage type: Check the credential storage type.
- Trusted credentials: Display trusted CA certificates.
- User credentials: View and modify stored credentials.
- Install from SD card: Install certificates from the internal storage or the
microSDXC card.
- Clear credentials: Delete all certificates.
• Trust agents: View or deactivate trust agents.
• Screen pinning: Keep a screen of your choice in view so that others
cannot switch apps and access personal information (see
Protecting Your Phone With Screen Pinning
).
Personalizing –
SETTINGS
ACCOUNTS
Open Settings and tap Accounts to manage your accounts and
synchronization (see
Web Accounts
.)
ACCESSIBILITY
Open Settings and tap Accessibility to configure accessibility plug-ins and
services on your phone, such as using Color inversion or Font size for users
with sight problems.
DIGITAL WELLBEING & PARENTAL CONTROLS
Open Settings and tap Digital Wellbeing & parental controls to improve your
digital wellbeing and balance your child's screen time.
• Tap Show your data to get information on how you spend time on your
phone and apps.
- Dashboard: Check the screen time, number of notifications, and opened
times of each app. You can set daily timers for the most-used apps to
prevent overindulgence (see
Time
.)
- Wind Down: Schedule Grayscale and Do Not Disturb mode to help you
get ready for sleep.
- Focus mode: Select distracting apps and turn on focus mode to pause
them when you need time to focus.
- REDUCE INTERRUPTIONS: Manage app notifications and Do Not
Disturb settings to reduce interruptions from your important tasks.
Settings – Apps & Notifications – Screen
122 123
SETTINGS
- Show icon in the app list: Display or hide the Digital Wellbeing app in
the app list.
• In the Parental controls section, tap Set up parental controls to add
content restrictions and set other limits for your child with the Family Link
app.
GOOGLE
Open Settings and tap Google to manage settings for your Google account
and Google services.
SYSTEM
Languages & Input
Open Settings and tap System > Languages & input to configure options
related to system language, input methods, speech input and output as well
as mouse/trackpad input.
• Languages: Select a language for your system (see
Changing the System Language
• Virtual keyboard: Configure on-screen keyboard input methods and
Google voice typing.
• Physical keyboard: Configure assistive options for physical keyboards
connected to your phone.
• Spell checker: Use Google Spell Checker to check for spelling errors when
entering text and change its settings.
).
Personalizing –
SETTINGS
•
Autofill service: Enable or disable autofill service and choose the service
provider. To use Google Autofill, you need to sign in to your Google
account.
• Personal dictionary: Add new words to the phone’s dictionary or remove
words from the dictionary. The words you add are used for spell check and
word suggestion.
• Pointer speed: Select how fast the pointer/mouse should scroll when you
connect the phone to a trackpad or mouse accessory.
• Text-to-speech output: Select the speech synthesis engine or change its
settings, select the output language, set speech rate and pinch, and play a
brief sample of the speech synthesizer.
Date & Time
Open Settings and tap System > Date & time to set date, time, time zone, and
time format (see
Downloads
Open Settings and tap System > Downloads to check files you have
downloaded using apps such as Gmail.
Tap a file to open it; press and hold for multi-selection for sharing and deletion.
Backup
Open Settings and tap System > Backup to back up your phone data to
your Google Drive, so you can easily restore or switch phones at any time.
Backup includes apps and app data, call history, contacts, device settings, and
messages.
Personalizing – Setting the Date and Time
).
124 125
SETTINGS
Reset Options
Open Settings and tap System > Reset options to reset the network settings,
app preferences or the phone to factory status.
System Update
Open Settings and tap System > System update to check for, download, and
install system updates.
ABOUT PHONE
Open Settings and tap About phone to view important phone information and
legal information. You can tap Emergency information to edit your medical
information and emergency contacts for first responders to read from your
lock screen (see
Contacts – Managing Emergency Contacts
.)
UPGRADING THE PHONE SOFTWARE
There are several ways to upgrade your phone software:
• Use the online upgrade tool.
• Use the one-press upgrade package offered by Consumer Cellular.
• Use your PC to download an upgrade package to your microSDXC card
and install it to your phone from the card.
NOTE: Visit the ZTE official handset service support website
(https://www.zteusa.com/support_page) to learn more about the above
upgrade methods, as well as which phones and methods are supported.
126 127
TROUBLESHOOTING
TROUBLESHOOTING
If you encounter problems while using the phone, or if it performs abnormally,
you can refer to the chart below. If your particular problem cannot be resolved
using the information in the chart, contact customer support at (800) 686-
4460.
Problem Possible causes Possible solution
The network signal is
too weak at your current
Poor reception
location (for example, in
a basement or near a tall
building) because wireless
transmissions cannot
effectively reach it.
The network is busy at the
current time (for example,
during peak times, there
may be too much network
traffic to handle additional
calls).
You are too far away from
a base station for your
service provider.
Move to a location where
the network signal can be
properly received.
Avoid using the phone at
such times, or try again
after waiting a short time.
You can request a service
area map from Consumer
Cellular.
Problem Possible causes Possible solution
End the call and dial again.
You may be switched to a
better-quality network link
or phone line.
End the call and dial again.
You may be switched to a
better-quality network link
or phone line.
Call customer support at
(800) 686-4460.
Call customer support at
(800) 686-4460.
Adjust the battery charging
environment to avoid
extreme temperatures.
Check all connectors to
ensure that all connections
have been properly made.
Echo or noise
Unable to select
certain features
Cannot charge
the battery
Poor network link quality.
Poor local telephone line
quality.
Consumer Cellular does
not support these features,
or you have not applied for
services that provide these
features.
The battery or battery
charger is damaged.
The phone’s temperature is
below 32°F (0°C) or higher
than 95°F (35°C).
Poor contact between the
battery and charger.
128 129
TROUBLESHOOTING
TROUBLESHOOTING
Problem Possible causes Possible solution
The standby time is related
to Consumer Cellular
system configuration. The
same phone used with
different service providers’
systems will not provide
If you are located in an area
where signaling is weak,
temporarily power off the
phone.
exactly the same length of
standby time.
The battery is depleted.
Shortened
standby time
In high-temperature
environments, battery life
Use a new battery.
will be shortened.
If you are not able to
connect to the network, the
phone will continue to send
out signals as it attempts to
locate a base station. Doing
so consumes battery power
Change your location to
one where the network is
accessible, or temporarily
turn off your phone.
and will consequently
shorten standby time.
Problem Possible causes Possible solution
Cannot turn your
phone on
nano-SIM card
error
Battery power has been
depleted.
The nano-SIM card has
malfunctioned or is
damaged.
The nano-SIM card is
inserted improperly.
Debris is on the nano-SIM
card contacts.
Recharge the phone’s
battery.
Call customer support at
(800) 686-4460.
Insert the nano-SIM card
properly.
Use a soft, dry cloth to
clean the nano-SIM card
contacts.
Disable this feature. See
Cannot answer
incoming calls
Cannot make
outgoing calls
You have activated the Call
blocking feature.
You have activated the
Fixed Dialing Numbers
feature.
Phone Calls – Adjusting
Your Call Settings – Setting
Call Blocking
.
Disable this feature. See
Phone Calls – Adjusting
Your Call Settings – Using
Fixed Dialing Numbers
.
130 131
TROUBLESHOOTING
Problem Possible causes Possible solution
Unable to
connect to the
network
The nano-SIM card is
invalid.
You are not within the
network’s service area.
Poor signal.
Call customer support at
(800) 686-4460.
Check the service area with
Consumer Cellular.
Move to an open space, or
if you are inside a building,
move closer to a window.
PIN Code
blocked
You have entered an
incorrect PIN code three
consecutive times.
Call customer support at
(800) 686-4460.
Uninstall the software
that may be causing the
Phone crashes,
reboots, freezes,
or cannot be
powered on
Some third-party software
is not compatible with your
phone.
problem.
Upgrade the phone
software.
Reset the phone to factory
status.
FOR YOUR SAFETY
GENERAL SAFETY
Don’t make or receive
handheld calls while driving.
Never text while driving.
Keep your phone at least 10
mm away from your ear or
body while making calls.
Small parts may cause
choking.
Your phone can produce a
loud sound.
Avoid contact with anything
magnetic.
Keep away from pacemakers
and other electronic medical
devices.
Power off when asked to
in hospitals and medical
facilities.
Power off when told to in
aircrafts and airports.
Power off when near
explosive materials or liquids.
Don’t use at gas stations.
Your phone may produce a
bright or flashing light.
Don’t dispose of your phone
in fire.
To prevent possible hearing
damage, do not listen at high
volume levels for long periods.
Avoid extreme temperatures.
Avoid contact with liquids.
Keep your phone dry.
Don’t take your phone apart.
Only use approved
accessories.
Don’t rely on your phone for
emergency communications.
132 133
FOR YOUR SAFETY
FCC RF EXPOSURE INFORMATION (SAR)
This phone is designed and manufactured not to exceed the emission
limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the United States.
During SAR testing, this device was set to transmit at its highest certified
power level in all tested frequency bands, and placed in positions that
simulate RF exposure in usage against the head with no separation, and
near the body with the separation of 0.4 inches (10 mm). Although the SAR is
determined at the highest certified power level, the actual SAR level of the
device while operating can be well below the maximum value. This is because
the phone is designed to operate at multiple power levels so as to use only
the power required to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output.
The exposure standard for wireless devices employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC
is 1.6 W/kg.
This device is complied with SAR for general population/uncontrolled
exposure limits in ANSI/IEEE C95.1-1992 and had been tested in accordance
with the measurement methods and procedures specified in IEEE1528.
The FCC has granted an Equipment Authorization for this model phone with
all reported SAR levels evaluated as in compliance with the FCC RF exposure
guidelines. SAR information on this model phone is on file with the FCC and
can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid
after searching on FCC ID: SRQ-Z5156CC.
FOR YOUR SAFETY
For this device, the highest reported SAR value for usage against the head is
1.16 W/kg, for usage near the body is 1.09 W/kg.
While there may be differences between the SAR levels of various phones
and at various positions, they all meet the government requirements.
SAR compliance for body-worn operation is based on a separation distance
of 0.4 inches (10 mm) between the unit and the human body. Carry this device
at least 0.4 inches (10 mm) away from your body to ensure RF exposure level
compliant or lower to the reported level. To support body-worn operation,
choose belt clips or holsters, which do not contain metallic components, to
maintain a separation of 0.4 inches (10 mm) between this device and your
body.
RF exposure compliance with any body-worn accessory that contains metal
was not tested and certified, and use such body-worn accessory should be
avoided.
FCC REGULATIONS
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
134 135
FOR YOUR SAFETY
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Contact Consumer Cellular at (800) 686-4460.
CAUTION: Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.
The antenna(s) used for this transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
HEARING AID COMPATIBILITY (HAC) REGULATIONS FOR
MOBILE PHONES
In 2003, the FCC adopted rules to make digital wireless telephones
compatible with hearing aids and cochlear implants. Although analog wireless
phones do not usually cause interference with hearing aids or cochlear
implants, digital wireless phones sometimes do because of electromagnetic
energy emitted by the phone’s antenna, backlight, or other components. Your
phone is compliant with FCC HAC regulations (ANSI C63.19- 2011).
FOR YOUR SAFETY
While some wireless phones are used near some hearing devices (hearing
aids and cochlear implants), users may detect a buzzing, humming, or
whining noise. Some hearing devices are more immune than others to this
interference noise and phones also vary in the amount of interference they
generate. The wireless telephone industry has developed a rating system
for wireless phones to assist hearing device users in finding phones that
may be compatible with their hearing devices. Not all phones have been
rated. Phones that are rated have the rating on their box or a label located
on the box. The ratings are not guarantees. Results will vary depending on
the user’s hearing device and hearing loss. If your hearing device happens
to be vulnerable to interference, you may not be able to use a rated phone
successfully. Trying out the phone with your hearing device is the best way to
evaluate it for your personal needs.
This phone has been tested and rated for use with hearing aids for some of
the wireless technologies that it uses. However, there may be some newer
wireless technologies used in this phone that have not been tested yet for
use with hearing aids. It is important to try the different features of this phone
thoroughly and in different locations, using your hearing aid or cochlear
implant, to determine if you hear any interfering noise. Consult your service
provider or the manufacturer of this phone for information on hearing aid
compatibility. If you have questions about return or exchange policies, consult
your service provider or phone retailer.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely
to generate less interference to hearing devices than phones that are not
labeled. M4 is the better/higher of the two ratings.
136 137
FOR YOUR SAFETY
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to
be more usable with a hearing device’s telecoil (“T Switch” or “Telephone
Switch”) than unrated phones. T4 is the better/ higher of the two ratings. (Note
that not all hearing devices have telecoils in them.)
Your phone has been tested for hearing aid device compatibility and has an
M3/T4 rating.
Hearing devices may also be rated. Your hearing device manufacturer or
hearing health professional may help you find this rating.
For more information about FCC Hearing Aid Compatibility, please go to
https://www.fcc.gov/general/disability-rights-office.
DISTRACTIONS
Driving
Full attention must be given to driving at all times in order to reduce the risk
of an accident. Using a phone while driving (even with a hands free kit) can
cause distraction and lead to an accident. You must comply with local laws
and regulations restricting the use of wireless devices while driving.
Operating Machinery
Full attention must be given to operating machinery in order to reduce the risk
of an accident.
FOR YOUR SAFETY
PRODUCT HANDLING
General Statement on Handling and Use
You are responsible for how you use your phone and any consequences of
the use.
You must always turn off your phone wherever the use of a phone is
prohibited. Use of your phone is subject to safety measures designed to
protect users and their environment.
• Always treat your phone and its accessories with care and keep them in a
clean place.
• Keep the screen and camera lens clean. An unclean screen or camera lens
may slow down the phone’s reaction to your operations or interfere with
the image quality.
• Clean your phone and its accessories with a soft material such as a
microfiber cleaning cloth. Do not use alcohol or other corrosive substances
for cleaning or allow them to get inside.
• Do not expose your phone or its accessories to open flames or lit tobacco
products.
• Do not expose your phone or its accessories to liquid, moisture or high
humidity.
• Do not drop, throw or try to bend your phone or its accessories.
• Do not use harsh chemicals, cleaning solvents, or aerosols to clean the
device or its accessories.
• Do not paint your phone or its accessories.
138 139
FOR YOUR SAFETY
• Do not attempt to disassemble your phone or its accessories, only
authorized personnel can do so.
• Do not place your phone inside or near heating equipment or highpressure containers, such as water heaters, microwave ovens, or hot
cooking utensils. Otherwise, your phone may be damaged.
• Please check local regulations for disposal of electronic products.
• Do not carry your phone in your back pocket as it could break when you
sit down.
Battery Safety
• Using unapproved or incompatible battery, charger or power adapter may
damage your device, shorten its lifespan or cause a fire, explosion or other
hazards.
• The recommended operating temperatures are 0 oC to 35 oC and the
storage temperatures are -20 oC to +45 oC. Extreme temperatures can
damage the device and reduce the charging capacity and lifespan of your
device and battery.
• Do not place the device or the battery in or near heating equipment, such
as microwave ovens, stoves or radiators. Keep the device and the battery
away from excessive heat and direct sunlight. If not, the device or the
battery may overheat and cause explosion or fire.
• Please disconnect the charger when the battery is fully charged.
Overcharging may shorten the battery life.
• Do not short-circuit the battery, as this can cause excessive heat and fire.
• Do not throw the battery into a fire to avoid explosion.
FOR YOUR SAFETY
• Do not disassemble, squeeze or puncture the battery, as this can cause
explosion or fire.
• When not using the battery for a long period, please charge the battery
about half and then remove the battery from your device and store it in a
cool dry place.
• If the battery damages or shows signs of swelling or leakage, please stop
use immediately and contact Consumer Cellular or an authorized service
provider for replacement.
• Return the worn-out battery to the provider or put it in the designated
recycle place. Do not put it in household waste.
• There is a risk of explosion if the wrong battery model is replaced.
WARNING! If the battery is broken, you should avoid contact with the
contents inside. If they contaminate the skin, immediately rinse with plenty of
water and seek medical help when necessary.
Small Children
Do not leave your phone and its accessories within the reach of small children
or allow them to play with it. They could hurt themselves or others, or could
accidentally damage the phone. Your phone contains small parts with sharp
edges that may cause an injury or may become detached and create a
choking hazard.
Demagnetization
To avoid the risk of demagnetization, do not allow electronic devices or
magnetic media close to your phone for a long time.
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FOR YOUR SAFETY
Electrostatic Discharge (ESD)
Do not touch the metallic connectors of the nano-SIM card and the
microSDXC card.
Antenna
Do not touch the antenna unnecessarily.
Normal Use Position
When placing or receiving a phone call, hold your phone to your ear, with the
bottom toward your mouth.
Air Bags
Do not place your phone in the area over an air bag or in the air bag
deployment area as an airbag inflates with great force and serious injury could
occur. Place your phone in a safe and secure area before driving your vehicle.
Seizures/Blackouts
Your phone can produce a bright or flashing light. A small percentage of
people may be susceptible to blackouts or seizures (even if they have never
had one before) when exposed to flashing lights or light patterns such as
when playing games or watching videos. If you have experienced seizures
or blackouts or have a family history of such occurrences, please consult a
physician. To reduce the risk of blackouts or seizures, use your phone in a
well-lit room and take frequent breaks.
Repetitive Strain Injuries
To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing
games with your phone:
FOR YOUR SAFETY
• Do not grip the phone too tightly.
• Press the buttons lightly.
• Use the special features which are designed to minimize the frequency
needed to press buttons, such as Message Templates and Predictive Text.
• Take frequent breaks to stretch and relax.
Emergency Calls
This phone, like any other wireless phone, operates using radio signals, which
cannot guarantee connection in all conditions. Therefore, you should not rely
solely on any wireless phone for emergency communications.
Loud Noise
This phone is capable of producing loud noises, which may damage your
hearing. Turn down the volume before using headphones,
Bluetooth
headsets
or other audio devices.
Phone Heating
Your phone may become warm during charging and normal use.
ELECTRICAL SAFETY
Accessories
Use only approved accessories. Do not connect with incompatible products
or accessories. Take care to not touch the device to metallic objects, such as
coins or key rings, or allow them to contact or short-circuit the charging port
and battery terminals. Never puncture the surface of the phone with sharp
objects.
142 143
FOR YOUR SAFETY
Connection to Vehicles
Seek professional advice when connecting a phone interface to the vehicle
electrical system.
Faulty and Damaged Products
Do not attempt to disassemble the phone or its accessories. Only qualified
personnel can service or repair the phone or its accessories. If your phone (or
its accessories) has been submerged in water, punctured, or subjected to a
severe fall, do not use it until you have taken it to be checked at an authorized
service center.
CTIA REQUIREMENTS
• Do not disassemble or open, crush, bend or deform, puncture or shred the
battery.
• Do not modify or remanufacture, attempt to insert foreign objects into
the battery, immerse or expose to water or other liquids, expose to fire,
explosion or other hazards.
• Only use the battery for the device for which it is specified.
• Only use the battery with a charging system that has been qualified
with the system per CTIA Certification Requirements for Battery System
Compliance to IEEE 1725. Use of an unqualified battery or charger may
present a risk of fire, explosion, leakage, or other hazards.
• Do not short circuit a battery or allow metallic conductive objects to contact
the battery terminals.
FOR YOUR SAFETY
• Replace the battery only with another battery that has been qualified with
the system per this standard, IEEE-Std-1725. Use of an unqualified battery
may present a risk of fire, explosion, leakage or other hazards. Only
authorized service providers shall replace the battery. (If the battery is nonuser replaceable).
• Promptly dispose of used batteries in accordance with local regulations.
• Battery usage by children should be supervised.
• Avoid dropping the phone or battery. If the phone or battery is dropped,
especially on a hard surface, and the user suspects damage, take it to a
service center for inspection.
• Improper battery use may result in a fire, explosion or other hazards.
• The phone shall only be connected to CTIA certified adapters, products
that bear the USB-IF logo or products that have completed the USB-IF
compliance program.
RADIO FREQUENCY INTERFERENCE
General Statement on Interference
Care must be taken when using your phone in close proximity to personal
medical devices, such as pacemakers and hearing aids. Please consult your
doctor and the device manufacturers to determine if the operation of your
phone may interfere with the operation of your medical devices.
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of 15 cm
be maintained between a mobile phone and a pacemaker to avoid potential
144 145
FOR YOUR SAFETY
interference with the pacemaker. To achieve this, use the phone on the
opposite ear to your pacemaker and do not carry it in a breast pocket.
Hearing Aids
People with hearing aids or other cochlear implants may experience
interfering noises when using wireless devices or when one is nearby. The
level of interference will depend on the type of hearing device and the
distance from the interference source. Increasing the separation between
them may reduce the interference. You may also consult your hearing aid
manufacturer to discuss alternatives.
Medical Equipment
Turn off your wireless device when you are requested to do so in hospitals,
clinics or health care facilities. These requests are designed to prevent
possible interference with sensitive medical equipment.
Aircraft
Turn off your wireless device whenever you are instructed to do so by airport
or airline staff.
Consult the airline staff about the use of wireless devices on board the aircraft
and enable airplane mode on your phone when boarding an aircraft.
Interference in Vehicles
Please note that because of possible interference to electronic equipment,
some vehicle manufacturers forbid the use of mobile phones in their vehicles
unless a hands-free kit with an external antenna is included in the installation.
FOR YOUR SAFETY
EXPLOSIVE ENVIRONMENTS
Gas Stations and Explosive Atmospheres
In locations with potentially explosive atmospheres, obey all posted signs to
turn off wireless devices such as your phone or other radio equipment.
Areas with potentially explosive atmospheres include fueling areas, below
decks on boats, fuel or chemical transfer or storage facilities, areas where the
air contains chemicals or particles, such as grain, dust, or metal powders.
Blasting Caps and Areas
Power off your mobile phone or wireless device when in a blasting area or
in areas where signs are posted to power off “two-way radios” or “electronic
devices” to avoid interfering with blasting operations.
146 147
SPECIFICATIONS
Handset specifications are shown in the following table.
Operating system Android™ 10.0
Network capability 4G LTE/GSM/UMTS
Dimensions 5.60" x 2.79" x 0.31"
Weight 5.66 oz (with battery)
Display 5.45” 720 x 1440
Camera 8 MP AF rear-facing 4x digital zoom;
2 MP FF front-facing
Internal memory 32 GB ROM + 2 GB RAM
Removable memory card Supports microSDXC card up to 256 GB
Battery 2,660 mAh (removable)
Continuous idle time Up to 340 hours
Mixed use or talk time Up to 16 hours
Bluetooth
HAC M3/T4
NOTE: The phone’s talk time and idle time are based on ideal working
environments. The use of extended backlighting, browser, and network
conditions can reduce battery life and talk/idle time.
BT 4.2
SUPPORT
For assistance, please contact:
Chat: ConsumerCellular.com/Contact and click "Chat Now"
Website: ConsumerCellular.com/Help
Telephone: (800) 686-4460
Need to test your cellphone?
You can place a FREE test call by dialing (888) 460-8781 from your cellular
phone. If the call is completed correctly you will hear a recorded message
telling you that your cellphone is working.
Check your minutes or change your plan.
With Consumer Cellular you are in control and can change your plan at any
time. To check your usage and change your plan just go to My Account at
ConsumerCellular.com or call (800) 686-4460 any time. The call is free.
148 149
WARRANTY
This product is guaranteed for a period of 12 months from the date of
purchase. In the unlikely event of a fault occurring during this period, please
contact the place of purchase. Proof of purchase is required for any service or
support needed during the guarantee period.
This guarantee will not apply to a fault caused by an accident or a similar
incident or damage, liquid ingress, negligence, abnormal usage, nonmaintenance or any other circumstances on the user’s part. Furthermore, this
guarantee will not apply to any fault caused by a thunderstorm or any other
voltage fluctuations. As a matter of precaution, we recommend disconnecting
the charger during a thunderstorm. Batteries are consumables and are not
included in any guarantee.
This guarantee does not apply if batteries other than Consumer Cellular
original batteries are used.
150 151
NOTES
152 153
ConsumerCellular.com
© 2020 Consumer Cellular, Inc. Consumer Cellular and the Consumer Cellular logo are trademarks of Consumer
Cellular, Inc. ZTE and the ZTE logos are trademarks of ZTE Corporation. The
registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE Corporation is under
license. Android is a trademark of Google LLC. Wi-Fi is a registered trademark of Wi-Fi Alliance. microSDXC logo is a
trademark of SD-3C, LLC. Other trademarks and trade names are the property of their respective owners.
®
Bluetooth
word mark and logos are
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