Zebra Technologies ZBR4EZ3 User Manual

Nylon Soft Case

The EZ320 printer also has the option of being used with a Nylon Soft Case (not included) which allows the user greater portability. The case loops onto a user’s belt and provides access to the printer’s paper path and printer controls. Use of the soft case is illustrated in Figure 14 below.

Figure 14: Using the Optional Soft Case

1) Slide the EZ320 printer into the soft case so that the paper exit path lines up with the opening on the case.

2) The belt is fed through the belt loop on the back of the soft case to secure in place.

Belt

EZ320 User Guide

Preventive Maintenance

Extending Battery Life

• Always observe the safety precautions in the LithiumIon Battery Technical Bulletin included with each Battery Pack.

• Never expose the battery to direct sunlight or temperatures over 60° C (140° F).

• Do not charge the battery when the temperature exceeds 45° C (113° F).

• Always use a Zebra power supply designed specifically for the EZ320 printers. Use of any other kind of power supply may damage the battery.

• Use the correct media for your printing requirements. An authorized Zebra re-seller can help you determine the optimum media for your application.

• If you print the same text or graphic on every label, consider using a pre-printed label.

• Choose the correct print darkness, and print speed for your media.

NOTE: The Tone setting can be modied via a Set/Get/Do command.

Please refer to the CPCL Programming Manual at www.zebra.com/manuals for details.

• Remember that any rechargeable battery will lose its ability to maintain a charge over time. It can only be recharged a finite number of times before it must be replaced. Always dispose of batteries properly.

• If you print while charging the battery, charge times will be prolonged. Extensive printing while charging could deplete the battery enough to cause the low battery warning indicator to turn on. You should suspend printing at that time and allow the battery to re-charge completely.

EZ320 User Guide

continued

General Cleaning Instructions

Caution • To avoid possible personal injury or damage to the printer,

never insert any pointed or sharp objects into the printer.

Always turn the printer o before performing any cleaning

procedures.

Use care when working near the tear bar. The edges are very sharp.

Caution • The printhead can be very hot after prolonged printing.

Allow it to cool o before attempting any cleaning procedures.

Only use the cleaning pen or a cotton swab saturated with alcohol for

cleaning the printhead.

Caution • Use only cleaning agents specied in the following tables.

Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer.

EZ320 Cleaning Instructions

Area Method Interval

Use a Zebra cleaning pen or a 70% Isopropyl alcohol solution on

Printhead

Platen

Tear bar

Exterior Water dampened cloth As needed

Media

Compartment

Interior

Media/Black Bar

Sensor

a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead).

Rotate the platen roller and clean it thoroughly with a Zebra cleaning pen or a 70% Isopropyl alcohol solution and a cotton swab.

Clean thoroughly with a Zebra cleaning pen or a 70% Isopropyl alcohol solution and a cotton swab.

Brush/air blow.

After every five rolls of media (or more often, if needed)

EZ320 User Guide

Figure 15: EZ320 Cleaning

Platen Surface

Printhead Elements

Media

Compartment

Tear Bar

Media/Black Bar Sensor

Note • Twelve packs of approved cleaning pens are available from Zebra

as p/n AN11209-1.

Caution • To avoid possible personal injury or damage to the Printer,

never insert any pointed or sharp objects into the Printer.

EZ320 User Guide

continued

Troubleshooting

Interpreting Indicators

The printer’s indicators display various printer functions and their status. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart.

Function

Battery

Status

Indicator

Charger

Error Amber

Bluetooth

Indicator

Color

Green

Amber/

Green

Blue

Indicator Status:

Steady

Indicates printer is on and battery condition is OK to use.

Of f indicates battery is not charging. Am ber indicates battery is ch arg ing . Gre en in di cat es bat ter y is charged.

Off indicates no error condition.

Bluetooth: Printer has paired with another Bluetooth device.

Indicator Status:

Blinking

One (of three) LED’s

blinks and printer beeps

to signify Low Battery

N/A 1,6,10

No media or media

door is open.

Application may be

missing or corrupted

Sol id blue indic at es connected. Fast blinking indicate s data is being received

Troubleshooting

Troubleshooting Topics

1. No power:

• Ensure you press and hold the Power switch until the Battery Status Indicator lights come on.

• Check that battery is installed properly.

• Recharge or replace battery as necessary.

2. Media does not feed:

• Be sure Media Cover is closed and latched.

• Check media compartment. Ensure media is not binding on the sides of the compartment.

3. Poor or faded print

• Clean printhead.

• Check battery for possible damage. Recharge or replace as necessary.

• Check quality of media.

• Check the “Tone” setting using Zebra Setup Utility.

Topic

2,4,7,9

5,8

EZ320 User Guide

4. Partial or missing print:

• Check media alignment.

• Clean printhead.

• Ensure Media Cover is properly closed and latched.

5. No print:

• Replace battery.

• Check cable to terminal.

• (Bluetooth units only) Re-Pair Bluetooth connection with Master device.

6. Reduced battery life:

• Check battery date code — if battery is one to two years old, short life may be due to normal aging.

• Recharge or replace battery.

7. Flashing Amber indicator:

• Check that media is loaded and that printhead is closed and securely latched.

• If media is present and latch is closed, indicates that no application is present or application is corrupted. Program must be re-loaded.

8. Communication Error:

• (Bluetooth units only) Check that media is loaded, head is closed and blue communication link light is on.

•(USB) Replace cable to terminal.

9. Label Jam:

• Open media cover.

• Use Isopropyl alcohol to clean printer in area of jammed label.

10. Battery Pack Is Hard to Install

• Do not force the battery into place.

• Verify you are seating the battery properly in the battery compartment.

EZ320 User Guide

Resetting an EZ320 Printer

If the printer has locked up and is not responding to any operator inputs or

external commands from a connected terminal, you can perform a forced reset as follows:

1. Press and hold the power button for 5 seconds and then release.

The printer will power down.

2. Re-start the Printer as usual. Any pending data in the printer will

have been deleted and must be re-sent.

Determining Your Printer Version

The printer build date is identied by the Year and Week codes of the printer serial number label located on the bottom of the unit. (See Figure 16 below).

Figure 16: Determining Your Printer Version

Zebra Technologies Corporation

EZ320

中

This product is covered by one or more Zebra US patents.Made in China

序列号:

PCC:

7,4V 15A

Site Code

PLACE BAR CODE HERE

XXEZSYYWWNNNN

PLACE BAR CODE HERE

XXX-XXXXXXXX-XX

2 Digit Customer Code

2 Digit Produ ct Code

Last 2 Digits of year (0 0-99

EZ320 User Guide

Date C ode

Week (01- 52)

YY WWNNNN

Sequential Number

(00001-9 999 9)

Resets eac h week

Troubleshooting Tests

Printing a Conguration Label

To print out a listing of the printer’s current configuration fol-

low these steps:

1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)

2. Press and hold the Feed Button.

3. Press and hold the Power button and keep the Feed button pressed.

4. When the printer turns on, release the Power button, and once printing starts, release the Feed button.

Refer to Figures 17a, 17b, and 17c for a sample configuration

printout.

Communications Diagnostics

If there is a problem transferring data between the computer and the printer, try putting the printer in the Communications Diagnostics Mode. The printer will print the ASCII characters and their text representation (or the period ‘.’, if not a printable character) for any data re-

ceived from the host computer

To enter Communications Diagnostics Mode:

1. Print a configuration label as described above.

2. At the end of 2nd diagnostics report, the printer will print: “Press FEED key to enter Diagnostics mode”.

3. Press the FEED key. The printer will print: “Entering Diagnostics mode”.

Note • If the FEED key is not pressed within 3 seconds, the printer

will print “Diagnostics mode not entered” and will resume normal operation.

4. At this point, the printer is in Diagnostics mode and will print the ASCII hex codes of any data sent to it, and their text representation (or “.” if not a printable character).

Additionally, a file with a “.dmp” extension containing the ASCII in-

formation will be created and stored in the printer’s memory.

EZ320 User Guide

To terminate the Communications Diagnostics Mode and re-

turn the printer to normal operations:

1. Turn the printer OFF.

2. Wait 5 seconds.

3. Turn the printer ON.

Calling Technical Support

If the printer fails to print the configuration label, or you encounter problems not covered in the Troubleshooting Guide, contact Zebra Technical Support. Technical Support addresses and phone numbers for your area can be found in Appendix D of this manual. You will need to supply the following information:

• Model number and type (e.g. EZ320)

• Unit serial number (Found on the large label on the back of the printer, also found in the configuration label printout. Refer to Figure 17a.)

• Product Configuration Code (PCC) (15 digit number found on the label on the back of the unit)

EZ320 User Guide

Figure 17a: Conguration Label Example

Print Head Test

Unit Serial Number

Application Number

This example has a Bluetooth™ radio installed.

EZ320 User Guide

Figure17b: Conguration Label Example (continued)

Bluetooth radio parameters

EZ320 User Guide

Flash Memory Size

Maximum Label Size

continued

Figure 17c: Conguration Label Example (continued)

Resident Fonts

Amount of Memory Available

EZ320 User Guide

Specifications

Note.- Printer specications are subject to change without notice.

Printing Specications

Parameter

Print Width

Print Speed (typical)* 50,8 mm/second (2 in. per second)

Print Head Life,

calculated

Print Density

Printhead Burn

Line to Tear Edge

Fixed width 74,0 mm (2.91 in.)

25400000 mm (1 million inches) of media fed

8 dots/mm (203 dots/inch)

* Extreme temperatures and print densities may aect print speed.

Please contact Zebra for guidance to maximize the performance of your solution.

Memory and Communications Specications, EZ320

Flash Memory

SRAM

Standard Communications

8 MB

16 MB

USB 2.0 Full Speed Interface (12 Mbps)

Standard Bluetooth compliant with Bluetooth specification 2.0

EZ320

5,0 mm (.197 in.)

EZ320 User Guide

Media Specications

Parameter EZ320

Width

Max.

Printable

Area

Media Thickness 0.060 mm to 0.1143 mm (.0023 in to .0045 in)

Max. Media Roll dia. 42,0 mm (1.65 in.) O.D.

Label Inner Core

Diameter

Width

Length

14,5 mm (.57 in.) min. to 813 mm (32 in.) max

10,2 to 19,0 mm (0.40 to 0.75 in.)

The reflective media black marks should extend from the right side of the roll on the front side of the media.

Black Mark

Dimensions

Minimum mark width: 7 mm (0.28 in.) perpendicular to edge of media, starting from the right edge of the roll when looking at the print side of the media. Mark length: 3,0-11,0 mm (0.12 - 0.43 in.) parallel to edge of the roll. (See illustration below).

Black Mark Dimensions)

7,0 mm (0.28”)

minimum

80,0 mm ±1 mm

(3.15 in. ± 0.03 in.)

74,0 mm (2.91 in.)

3,0 mm-11,0 mm (0.12”-0.43”)

EZ320 User Guide

Font and Bar Code Specications for EZ320

Codabar (NW-7)

UCC/EAN 128

UCC composite A/B/C

Code 39

Code 93

Code 128

EAN 8, 13, 2 and 5 digit extensions

EAN-8 composite

EAN 13 composite

lnterleaved 2 of 5

MSI/Plessey

FIM/POSTNET

Linear & 2-D Bar Bar Codes Available

Rotation Angles

Intelligent Mail Barcode

UPC-A, 2 and 5 digit extensions

UPC-E, 2 and 5 digit extensions

UPC-A composite

UPC-E composite

QR Code

MaxiCode

PDF 417

GS1 DataBar (RSS-14)

GS1 DataBar (RSS-14) expanded

GS1 DataBar (RSS-14) truncated

GS1 DataBar (RSS-14) limited

GS1 DataBar (RSS-14) stacked

GS1 DataBar (RSS-14) stacked omnidirectional

Aztec

0°, 90°, 180°, and 270°

EZ320 User Guide

continued

Fonts Available

GBUNSG24.CPF Simplified Chinese 24x24 GBUNSG16.CPF Simplified Chinese 16x16 CTUNMK24.CPF Traditional Chinese 24x24

Note: GB-18030 and BIG5 both support ASCII character sets.

The default EZ320 Encoding is GB-18030. To print Traditional Chinese, use ENCODING BIG5 command. See below for font and encoding selection as well as examples.

Pre-loaded Fonts

1. GBUNSG24.CPF

• Description: Simplified Chinese 24x24

• Encoding Command: GB18030 (default)

• Example (Label Mode): ! 0 200 200 300 1 ENCODING GB18030 TEXT GBUNSG24.CPF 0 10 50 add text here. . . PRINT

• Example (Line-print Mode): ! U1 ENCODING GB18030 ! U1 SETLP GBUNSG24.CPF 0 24 add text here, line 1 add text here, line 2

2. GBUNSG16.CPF

• Description: Simplified Chinese 16x16

• Encoding Command: GB18030 (default)

• Example (Label Mode): ! 0 200 200 300 1 ENCODING GB18030 TEXT GBUNSG16.CPF 0 10 50 add text here. . . PRINT

• Example (Line-print Mode): ! U1 ENCODING GB18030 ! U1 SETLP GBUNSG16.CPF 0 24 add text here, line 1 add text here, line 2

EZ320 User Guide

3. CTUNMK24.CPF

• Description: Traditional Chinese 24x24

• Encoding Command: BIG5

• Example (Label Mode): ! 0 200 200 300 1 ENCODING BIG5 TEXT CTUNMK24.CPF 0 10 50 add text here. . . PRINT

• Example (Line-print Mode) ! U1 ENCODING BIG5 ! U1 SETLP CTUNMK24.CPF 0 24 add text here, line 1 add text here, line 2

*SimSun is provided under license from Ascender Corporation. SimSun is

EZ320 User Guide

USB Communications Port

Pin# Signal Name Type Description

1 VBUS - USB Bus Power

2 USB - bi-directional I/O signals

3 USB + bi-directional I/O signals

4 USB_ID - Identifies A/B connector

5 Return - Ground

5 1

Figure 18: USB Communications Port

Physical, Environmental and Electrical Specications

Parameter

Weight w/

battery,

excluding media

Temperature

Relative

Humidity

Battery

Printer Input

Power

Ingression

Protection (IP)

Rating

Operating : -10° to 50° C (14° to 122° F)

Charging: 0° to 40° C (32° to 104° F)

Storage w/o battery: -25° to 60° C

Storage w/ battery: -25° to 45°C

Operating: 10% to 90% (non-

Storage: 10% to 90% (non-

Lithium-Ion 2S-1P, 7.4 VDC (nominal);

12.0 VDC

EZ320

295g. (.65 lbs.)

(-4° to 140° F)

(-4° to 113° F)

condensing)

1150 mAHr.

±10%; 2A max

EZ320 User Guide

Figure 19: EZ320 Overall Dimensions

(1.89”)

48 mm

2.55"

(1.89 in.)

48 mm

125 mm (4.92”)

125 mm (4.92 in.)

5.54"

100.8 mm

4.32"

(3.97”)

(3.97 in.)

EZ320 User Guide

EZ320 Accessories

Description

Adjustable belt strap p/n P1033361 (included)

Protective carrying case P1033362 (optional)

AC Adapter AT17947-1 (included)

Extra battery packs (p/n P1026078)

Single bay battery charger (optional)

Refer to Appendix A for information on Data I/O Cables

For more details on available accessories, contact your authorized

Zebra re-seller.

EZ320 User Guide

Appendix A

Interface Cables

USB Cable

Part Number AT17010-1; USB A to USB Mini B Cable

- GND

- D+

- D-

- VBUS

- D-

- D+

- NC

- GND

MORE INTERFACE CABLES

Contact the Factory or your Zebra Sales Representative for more

information on interface cables to most major manufacturer’s data terminals.

You may also visit the Zebra Web site at http://www.zebra.com for a

listing of interface cables for all series of Zebra mobile printers

Appendix B

Maintenance Supplies

In addition to using quality media provided by Zebra, it is recommended that the printer be cleaned as prescribed in the maintenance section. The following items are available for this purpose:

• Cleaning Pen (12 pack), Reorder No. AN11209-1

• Cleaning Pads (10 pack), Reorder No. AN11207-1

EZ320 User Guide Appendices

Appendix C

Media Supplies

Please make sure that the media supplies used in the EZ320

conform to the specifications listed below for the printer.

The different media types outlined in the following table

were tested and verified to work properly in the EZ320.

EZ320 Media

Description Weight Width Thickness Roll OD Core

Non-topcoated direct thermal receipt paper

Non-topcoated direct thermal receipt paper, black bar

Topcoated direct thermal receipt paper

Direct thermal polypropylene receipt, perforations

Non-topcoated direct thermal receipt paper, black bar

Direct thermal polypropylene receipt, non-perforated

60g/m280 mm +/- 1 mm 0.058 mm 40 mm 12.7 mm

100g/m

80g/m

100g/m

80g/m

80 mm +/- 1 mm 0.086 mm 40 mm 12.7 mm

80 mm +/- 1 mm 0.081 mm 40 mm 12.7 mm

60 mm +/- 1 mm 0.086 mm 40 mm 12.7 mm

60 mm +/- 1 mm 0.081 mm 40 mm 12.7 mm

EZ320 User Guide Appendices

Appendix D

Product Support

When calling with a specific problem regarding your

printer, please have the following information on hand:

• Model number/type (e.g. EZ320)

• Unit serial number

• Product Configuration Code (PCC)

For Product Support Contacts, see the table on the next page or contact your local re-seller.

EZ320 Serial Number Label

Serial Number Bar Code

PCC Bar Code

Zebra Technologies Corporation

EZ320

中

This product is covered by one or more Zebra US patents.Made in China

7,4V 15A

PLACE BAR CODE HERE

序列号:

XXEZSYYWWNNNN

PLACE BAR CODE HERE

PCC:

XXX-XXXXXXXX-XX

EZ320 User Guide Appendices

Product Support Contacts

In the Asia Pa cic region contac t

Regiona l Headquarters Technical Supp ort Customer Ser vice

Zebra Technol ogies Asia Pacic, L LC 120 Robinson Roa d #06- 01 Parakou Building Singapore 068913 T: +65 6858 0722 F: +65 6885 0838

Regiona l Oce Technical Supp ort Customer Ser vice

Beijing China Regio nal Oce Room 2103/2105 Global Trade Center Tower A 36 North T hird Ring Road East Dongche ng District Beijing 100 013, P.R. China T: +86 10 5825 7428 F: +86 10 5825 7429

Guangzh ou China Regional Oce Room 3318, 33/F Oce Tower China shine Pl aza, 9 Linhexi Road Tianhe District , Guangzhou 510610, P.R .C. T: +86 20 3810 7798 F: +86 20 3810 7783

Shanghai Ch ina Oce Room 2308 -2312 Plaza6 6 Towe r2 1366 Nanjing Roa d(w) Shanghai 20 0040, P.R. China T: +86 21 5175 8558 F” +86 21 6288 8393

T: +65 6858 0722 F: +65 6885 0838 E: tsasiapacic@z ebra. com

T: +65 6858 0722 F: +65 6885 0838 E: tschina@zebra .com

For printer s, parts, media, and ribbo n, please call your distributor, or contac t us. T: +65 6858 0722 F: +65 6885 0837

EZ320 User Guide Appendices

Appendix E

Product Documentation

Please refer to Zebra’s web site (see below) at

www.zebra.com.cn/products for finding specific product

documentation and software downloads for the EZ320 printer.

EZ320 User Guide Appendices

continued

Index

Accessories

Belt strap 25 Soft case 26 list of 45

Battery, charging 12 Battery, installing 10 Battery life, tips for extending 27 Battery, removing 11 Bluetooth Device Address (BDA) 23 Bluetooth™ Networking Overview 23

Cleaning

general instructions 29

Communications

USB

Connector signals 43

with a cable 22

Communications diagnostics 33 Configuration Label

printing 34

Damage, shipping 7

Font/bar Code 40 Media 39 Memory/communications 38 Physical 43 printing 38

Technical Support, contacting 34 Troubleshooting

Communications Diagnostics Mode 33 control panel indicators 30

Troubleshooting tests 33

printing a configuration label 21,33

EZ320 configuration label example 35,36,37

Troubleshooting Topics 31

Wireless communications

Bluetooth™ radio 23

Manual

CPCL Programming 7

Media

loading 80 mm 16 60 mm 18 black bar sensors 18

Operator Controls 19

Programming language

CPCL 7

Safety Precautions

placement of charger 15

Single Bay Charger 14 Specifications

EZ320 User Guide

Zebra Technologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 60069 Phone: 1.847.634.6700 or 1.800.423.0442 Fax: 1.847.913.8766

Patent Numbers

D275,286 D347,021 D389,178 D430,199 D433,702 D549,768 3,964,673 4,019,676 4,044,946 4,360,798 4,369,361 4,387,297 4,460,120 4,496,831 4,593,186 4,607,156 4,673,805 4,736,095 4,758,717 4,816,660 4,845,350 4,896,026 4,897,532 4,923,281 4,933,538 4,992,717 5,015,833 5,017,765 5,021,641

5,029,183 5,047,617 5,103,461 5,113,445 5,140,144 5,132,709 5,142,550 5,149,950 5,157,687 5,168,148 5,168,149 5,180,904 5,229,591 5,230,088 5,235,167 5,243,655 5,247,162 5,250,791 5,250,792 5,262,627 5,267,800 5,280,163 5,280,164 5,280,498 5,304,786 5,304,788 5,321,246 5,335,170 5,364,133

5,367,151 5,372,439 5,373,148 5,378,882 5,396,053 5,396,055 5,399,846 5,408,081 5,410,139 5,410,140 5,412,198 5,415,482 5,418,812 5,420,411 5,436,440 5,444,231 5,449,891 5,449,893 5,468,949 5,479,000 5,479,002 5,479,441 5,486,057 5,503,483 5,504,322 5,528,621 5,532,469 5,543,610 5,545,889

5,552,592 5,570,123 5,578,810 5,589,680 5,612,531 5,642,666 5,657,066 5,768,991 5,790,162 5,791,796 5,806,993 5,813,343 5,816,718 5,820,279 5,848,848 5,860,753 5,872,585 5,874,980 5,909,233 5,976,720 5,978,004 5,995,128 5,997,193 6,004,053 6,010,257 6,020,906 6,034,708 6,036,383 6,057,870

6,068,415 6,068,415 6,095,704 6,109,801 6,123,471 6,147,767 6,151,037 6,201,255 B1 6,231,253 B1 6,261,009 6,261,013 6,267,521 6,270,072 B1 6,285,845 B1 6,292,595 6,296,032 6,364,550 6,379,058 B1 6,409,401 B1 6,411,397 B1 6,428,227 B2 6,530,705 6,540,122 6,607,316 6,609,844 6,874,958 6,899,477

This product and/or its use may be covered by one or more of the following US patents and corresponding international patents worldwide

EZ320 User Guide

Zebra Technologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, IL 60069 Phone: 1.847.634.6700 or 1.800.423.0442 Fax: 1.847.913.8766

Zebra Technologies ZBR4EZ3 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual