Cover
P1035089-001 Rev A
Zebra® ZXP Series 8
Card Printer
Wireless
Reference Manual
Working Draft
March 31, 2011
™
© 2010 ZIH Corp. The copyrights in this manual and the software and/or firmware in the
printer described therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized
reproduction of this manual or the software and/or firmware in the printer may result in
imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators
may be subject to civil liability.
Proprietary Statement This manual contains proprietary information of Zebra Technologies
Corporation and its subsidiaries. It is intended solely for the information and use of parties
operating and maintaining the equipment described herein. Such proprietary information may
not be used, reproduced, or disclosed to any other parties for any other purpose without the
express, written permission of Zebra Technologies.
Product Improvements Continuous improvement of products is a policy of Zebra Technologies.
All specifications and designs are subject to change without notice.
Liability Disclaimer Zebra Technologies takes steps to ensure that it’s published Engineering
specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves
the right to correct any such errors and disclaims liability resulting there from.
Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the
creation, production, or delivery of the accompanying product (including hardware and
software) be liable for any damages whatsoever (including, without limitation, consequential
damages including loss of business profits, business interruption, or loss of business
information) arising out of the use of, the results of use of, or inability to use such product,
even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
Important Use only the supplied antenna. Unauthorized
antennas, modifications or attachments could damage the
transmitter and may violate FCC regulations or local regulatory
requirements in your country.
2
Table of Contents
1 Introduction .......................................................................................................................................... 5
2 Networking Basics ................................................................................................................................. 6
Channels and communication modes ....................................................................................................... 6
Security ..................................................................................................................................................... 7
Authentication .......................................................................................................................................... 8
Network name (SSID) ................................................................................................................................ 8
Encryption ................................................................................................................................................. 8
Media access control address authentication .......................................................................................... 9
3 Installing Printer .................................................................................................................................. 10
4 Configuring the Printer ....................................................................................................................... 11
Network Settings ..................................................................................................................................... 12
Configuring the Printer through the Operator Control Panel ................................................................. 12
Configuring Wireless through the Printer Web Page ............................................................................. 22
Configuring Wireless through the Driver Toolbox .................................................................................. 25
Using ZXP Toolbox Wireless Settings Load/Save Buttons ....................................................................... 30
Using RADIO CONTROL Menu ................................................................................................................. 31
Using SET DEFAULTS Menu ..................................................................................................................... 32
Simple Roaming Used During Connection .............................................................................................. 32
Setting Up an Ad-Hoc (Peer) Network .................................................................................................... 33
Multi-homing Considerations ................................................................................................................. 37
5 Monitor Wireless Performance .......................................................................................................... 39
Wireless Info Pages ................................................................................................................................. 39
Signal Strength ........................................................................................................................................ 40
Noise Floor .............................................................................................................................................. 41
Data Rate................................................................................................................................................. 41
DHCP & MAC Address Info Page ............................................................................................................. 41
Wireless Statistics Info Page ................................................................................................................... 42
Wireless Statistics Success and Failure Rates ......................................................................................... 43
Main Status Display Wireless Errors ....................................................................................................... 43
Viewing Wireless Information through Printer Web Page ..................................................................... 45
Viewing Wireless Information through Windows Printer Driver Toolbox .............................................. 46
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6 Troubleshooting .................................................................................................................................. 49
Wireless Troubleshooting Checklist ........................................................................................................ 49
Cannot Print Over Wireless Network ...................................................................................................... 50
Improve Wireless Signal Strength ........................................................................................................... 52
7 Technical Specifications ...................................................................................................................... 55
8 Glossary ............................................................................................................................................... 59
9 Compliance Information ..................................................................................................................... 64
4
1 Introduction
This manual is a supplementary document to the Zebra ZXP Series 8 Printer User Guide. This
manual provides the following information about installing and connecting the printer to a
wireless network:
1. The Networking basics chapter contains overview information about wireless
networking and the wireless features of the Zebra ZXP Series 8 printer.
2. The information for installing to a wireless network will be useful if you are installing the
printer to a wireless network, or if you wish to change printer or network settings after
you have installed the printer.
3. The Troubleshooting chapter contains troubleshooting information.
In addition, this manual contains a chapter of regulatory information and a glossary of wireless
terms.
5
2 Networking Basics
The Zebra ZXP Series 8 printer has an internal print server that supports both wired and
wireless Ethernet connectivity. The wired Ethernet capability is standard with the printer while
the wireless capability is an option that can be ordered through the factory. The wireless option
is field upgradeable, but requires partial disassembly of the printer covers to remove the wired
daughter card and replace it with a wired/wireless daughter card (see separate document that
describes daughter card installation in the printer). The printer supports simultaneous wired
and wireless connections, a capability referred to as multi-homing, in this case having two
separate interfaces with separate IP addresses. To connect to a wireless network, the printer
uses wireless protocol IEEE 802.11b/g that communicates data through radio transmission.
After installing the printer to a wireless network, cables are not required to communicate with
the computers or devices that are part of the network.
A wireless local area network (WLAN) is a collection of two or more computers, printers, and
other devices linked by radio waves. A WLAN uses high-frequency airwaves (radio) to
communicate information from one point to another.
To connect a computer or device to a wireless network, the computer or device must have a
wireless network adapter. The Zebra ZXP Series 8 printer uses an internal networking
component that contains a wireless radio. No cabling is necessary between networked devices
that use wireless technology, although it is possible to use a USB or wired Ethernet cable to
configure your printer for a wireless network.
Common wireless network adapters include the following:
• USB adapter: An external device that connects to a USB port on the computer.
• Notebook adapter: A PCMCIA card that plugs directly into one of the PCMCIA slots on
your laptop or other portable computer.
• Desktop computer adapter: A dedicated ISA or PCI card, or a PCMCIA card with a special
adapter that plugs into your desktop computer.
Channels and communication modes
The band of radio signals used for IEEE 802.11b/g wireless networking is segmented into
specific frequencies, or channels. For IEEE 802.11b/g wireless networks, 14 channels are
available. Each country/region specifies the channels that are authorized for use. For example,
in North America, only channels 1 through 11 are allowed. In Japan, channels 1 through 14 can
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be used (channel 14 – 802.11b only). In Europe, channels 1 through 13 are allowed. Because
existing standards change frequently, you should check with your local regulatory agencies for
authorized channel use. In most countries/regions channels 10 and 11 may be used without
restriction.
Channel selection depends on the communication mode of the network. The communication
mode defines how devices, such as computers and printers, communicate on a wireless
network. There are two primary types of wireless communication modes: infrastructure and adhoc.
In infrastructure mode, the printer communicates with network computers through a wireless
access point (AP) or a base station. The access point acts as a central hub or gateway
connecting wireless and, optionally, wired devices (most access points have an integrated
Ethernet controller to connect to an existing wired-Ethernet network).
In ad-hoc mode, which is sometimes called peer-to-peer mode, the printer communicates with
your computer directly, rather than through an access point or base station. Each device on an
ad-hoc network must have a wireless network adapter. The adapter enables each device to
communicate with the other devices on the network. Ad-hoc mode is usually limited to simple,
small wireless networks because performance degrades significantly after connecting too many
network devices. This option is most often used if you are connecting only two network devices
that are not sharing an Internet connection. Only WEP security is available in ad-hoc mode.
Security
As with other networks, security for wireless networks focuses on access control and privacy.
Traditional wireless network security includes the use of Service Set Identifiers (SSIDs), open or
shared-key authentication and static Wired Equivalent Privacy (WEP) keys or Wi-Fi protected
access (WPA or WPA2).
It is highly recommended that you implement a wireless security scheme (preferably WPA2)
prior to setup. While the printer can connect to an open AP, running an open wireless AP will
allow anyone within range of the AP full access to all devices connected to the AP with
potentially damaging results. While WEP security is still in use today, WEP security has been
broken for many years. There are tools available on the internet that will allow anyone with
even basic networking knowledge to break the WEP security and derive the WEP key within 3
minutes, giving them full access to devices on your network. The best security is obtained by
using WPA2 security with AES encryption.
Authentication and encryption are two different approaches to network security.
Authentication verifies the identity of a user or device before granting access to the network,
making it more difficult for unauthorized users to access network resources. Encryption
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encodes the data being sent across the network, making the data unintelligible to unauthorized
users. Both of these security methods are common on wireless networks.
Authentication
The Zebra ZXP Series 8 printer supports Open System authentication. A network with Open
System authentication does not screen network users based on their identities and usually
involves supplying the correct SSID. Such a network might use Wired Equivalent Privacy (WEP)
encryption to provide a first level of security, or Wi-Fi protected access (WPA/WPA2) to provide
security by encrypting data sent over radio waves from one wireless device to another wireless
device. The printer allows for WEP, WPA or WPA2.
Network name (SSID)
Wireless devices are configured with the name of the network to which they will connect. The
network name is also called the SSID and identifies the ESS (Extended Service Set) that is
normally associated with larger infrastructure networks. The SSID should not be considered a
security feature because it can be easily identified. However, as a network administration or
management feature, it does provide basic network access control.
It is common practice to setup access points such that the SSID is not broadcast (hidden or
invisible). The printer can connect to invisible access points, although the user must know the
SSID name and correctly enter it into the printer. There is a belief that that hiding the SSID adds
extra security to the network. This is in fact false as a device connecting to a network must send
the SSID in the clear and the SSID can be easily obtained from the association management
frame. Hiding the SSID simply makes it more error prone to connect to a network.
Encryption
To reduce your network exposure to eavesdropping, establish a wireless security key for your
network. The printer supports the WEP RC4 encryption, WPA TKIP encryption and WPA2 CCMP
encryption (a form of AES encryption), which hinders unauthorized users from accessing data
transmitted over the radio waves. For WEP, a single static WEP key (40 or 104 bits) is installed
in the printer. Each computer or device is configured with the same key to communicate on
that network. The most secure encryption is achieved using WPA2 with CCMP.
WPA and WPA2 security provides the means to deploy dynamic encryption keys to devices on
the network. There are two approaches that are used for key deployment which are usually
referred to as Personal and Enterprise. In the Personal mode, a Pre-Shared Key (PSK) is
deployed on each network access point and device. The PSK is then used to derive Transient
Keys which are used between an access point and the devices which are connected to it. In the
Enterprise mode, an authentication server is used to deploy keys using one of several available
8
Extensible Authentication Protocols (EAP). Currently, the ZXP Series 8 printer only supports
Personal mode.
For WPA or WPA2 Personal, a single, 8 – 63 character passphrase is entered into the access
point. The same passphrase must be entered into the printer. The access point and printer each
derive the same 32 byte PSK from the passphrase using the password-based key derivation
function 2 (PBKDF2) from RFC 2898. The importance of picking a secure passphrase cannot be
overstressed. The most prevalent security attack against WPA-PSK is a brute force dictionary attack,
using a list of common words to “guess” your passphrase. So a passphrase like “darthvader” could result
in your security being quickly compromised. When constructing your passphrase, keep the following
suggestions in mind:
• Use more than 8 characters. The more characters, the more secure.
• Use a combination of uppercase, lower case, numeric and punctuation characters.
• Use random characters, avoid using recognizable words.
Media access control address authentication
Some WLAN vendors support authentication based on the physical address, or MAC address, of
the client Network Interface Card (NIC). In this scenario, an access point allows association by a
client only if that client’s MAC address matches an address in an authentication table used by
the access point. This is not configurable through the printer.
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3 Installing Printer
The printer with the wireless option ships with the wireless radio pre-installed in the printer. An
antenna is shipped in the box with the printer. The antenna must be connected to the rear of
the printer before using the wireless interface. Lightly push the antenna onto the printer
antenna connector and rotate the knurled antenna connector until finger tight.
The antenna orientation is important to maximize the wireless signal strength. Inspect the
access point antenna(s) and try to put the printer antenna in a similar orientation. After
connecting the printer to the wireless network, the antenna orientation can be adjusted to
maximize signal strength.
802.11b/g has an indoor open range of 100 ft at maximum data rate and 300 ft at minimum
data rate. As the distance between the printer and the access point increases, the signal
strength decreases. If there are intervening walls, unpredictable signal strength attenuation will
occur. Decreasing signal strength results in automatic data rate reduction. At the longest
distance, network traffic can become very slow.
Printer location is important to ensure that adequate signal strength is achieved. Follow these
suggestions:
• Position the printer as close to the access point that it will connect to as possible.
• If possible, orient the printer such that there is a clear line of sight between the printer
antenna and the access point antenna.
• Locate the printer such that there are no intervening walls in the line of sight between
antennas.
• Do not put the printer in a cabinet, especially not a metal one.
• Do not locate large metal objects close to the printer antenna.
• Do not locate the printer close to devices that emit RF radiation in the 2.4 GHz range.
Such devices might include: microwave ovens, cordless phones, wireless surveillance
cameras, baby monitors, wireless video transmitter and Bluetooth devices.
Once you have your printer connected to a wireless network, the printer can provide
information on the quality of the connection to the network. If the quality is poor, there are
several approaches that can be taken to improve the quality.
Warning! Only use the antenna that is shipped with the printer to ensure regulatory
compliance for the transmit power.
10
4 Configuring the Printer
To set up the printer for wireless printing, you need to know:
• The name of your wireless network. This is also known as the Service Set Identifier
(SSID).
• If encryption was used to secure your network.
• The security key (either a WEP key or WPA passphrase) that allows other devices to
communicate on the network if encryption was used to secure your network.
• If the access point you will connect to doesn’t broadcast the SSID, you will need to know
the BSSID (MAC Address of the wireless interface) for the AP. Make sure that you have
the correct MAC address, your AP may have several.
If your wireless access point (wireless router) is using Wired Equivalent Privacy (WEP) security,
the WEP key should be exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–
F, a–f, and 0–9.
If your wireless access point (wireless router) is using Wi-Fi Protected Access (WPA or WPA2)
security, the WPA passphrase should be from 8 to 63 ASCII characters. ASCII characters in a
WPA passphrase are case-sensitive.
If your wireless network is not using security, then you will not need a security key. Using a
wireless network with no security is not recommended because it can allow intruders to use
your network resources without your consent.
Note: Make sure you copy down the security key and SSID exactly, including any capital letters,
and store it in a safe place for future reference. If you do not know the SSID of the network that
your computer is connected to, launch the wireless utility of the computer network adapter
and look for the network name. If you cannot find the SSID or the security information for your
network, see the documentation that came with the wireless access point (wireless router), or
contact your system support person.
There are three ways to configure the printer to connect to a wireless network:
1. Configure the printer through the Operator Control Panel.
2. Configure the printer through the Windows Printer Driver Toolbox using USB.
3. Configure the printer through the printers Web Page using wired Ethernet.
11
Network Settings
Every device connected to an Ethernet network must be assigned an IP Address, Subnet Mask
and Default Gateway Address. An IPv4 Address consists of a 32-bit binary number, which is
typically presented as four decimal numbers (one for each 8-bit byte) separated by decimal
points (for example: 192.168.0.100). The subnet mask determines what subnet an IP address
belongs to. A typical subnet would be 255.255.255.0. As applied to the previous example,
devices with IP Addresses in the range of 192.168.0.1 through 192.168.0.255 would all be in the
same subnet. The default gateway is the node connecting the internal networks and the outside
network (Internet).
In order to configure the printer, these settings must be known or DHCP must be used to automatically
configure the printer. If the network has a DHCP server, the printer can request the network settings
from the DHCP server after establishing a connection to the access point. Otherwise, these settings must
be known and manually entered into the printer. Check with your network administrator if you are not
sure about whether to use DHCP or manual settings.
When using DHCP, be aware that the DHCP server may periodically change the IP Address assigned to
the printer. If this happens, the Windows Printer Driver may no longer be able to communicate with the
printer. To prevent this, DHCP servers can be configured to lock an IP Address to a specific MAC address.
Obtain the wireless MAC address from the Operator Control Panel (make sure you get the correct MAC
Address, there are two, one for wired and one for wireless) and use this to configure the DHCP server.
Some DHCP servers are configured to reject DHCP requests from unknown devices. Again, the MAC
address can be used to configure the DHCP server to recognize the printer.
If you plan to use both wired and wireless Ethernet interfaces at the same time, see the “Multihoming Considerations” section. The configuration of the IP Address and Subnet Mask on each
interface must be set correctly depending upon whether the two interfaces are connected to
the same network or totally separate networks. Improperly configured network settings may
result in a communications failure.
Configuring the Printer through the Operator Control Panel
When powered up, the OCP will display the following:
Press the MENU soft-key and the display changes to:
READY
MENU INFO
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a power cycle.
RADIO CONTROL
Turn the radio on or off.
connect to an access point one step at a time.
DHCP MODE
Enable disable DHCP mode.
SET DEFAULTS
Erase all the wireless settings. If the radio is on, the radio is turned
RETURN
> PRINT TEST CARDS
> NETWORK SETTINGS
> LAMINATOR SETTINGS
> ADVANCED SETTINGS
> WIRELESS SETTINGS
UP DOWN SELECT
Press the DOWN soft-key until “WIRELESS SETTINGS” is highlighted in reverse video then press
SELECT and the display changes to:
RETURN WITHOUT SAVE
SAVE SETTINGS
> RADIO CONTROL
> SETUP WIZARD
> DHCP MODE
> SET IP ADDRESS
UP DOWN SELECT
There are several selections hidden. These can be seen by pressing the DOWN soft-key. The
selections are as follows:
Menu Selection Description
RETURN WITHOUT SAVE Exit the current menu, returning to the previous menu.
SAVE SETTINGS Save any setting that have been changed then return to the
previous menu. The printer will then remember these settings after
SETUP WIZARD Enter the setup wizard, which takes you through the steps to
SET IP ADDRESS Set the IP Address. Only needed if DHCP is disabled.
SET SUBNET MASK
Set the Subnet Mask. Only needed if DHCP is disabled.
SET DEFAULT GATEWAY Set the Default Gateway. Only needed if DHCP is disabled.
off. If you want the defaults to be permanent, you will need to also
select “SAVE SETTINGS”.
13
Step 1:
Determine whether you plan to enable DHCP to automatically obtain the IP Address, Subnet
Mask and Gateway Address. Enter the DHCP Mode menu by pressing the DOWN soft-key until
“DHCP MODE” is highlighted then press SELECT and the display changes to:
RETURN
DHCP ENABLE
DHCP DISABLE
UP DOWN SELECT
Use the UP and DOWN soft-keys to highlight “DHCP ENABLE” or “DHCP DISABLE” then press the
SELECT soft-key.
Note: if you enabled DHCP, you don’t need to enter an IP Address, Subnet Mask and Default
Gateway. Skip to Step 5.
Warning: if you disable DHCP, it is very important that you enter the correct IP Address, Subnet
Mask and Default Gateway for the network. If any of them are entered wrong, the
communications may fail. The IP Address that you use must not be assigned to any other device
on your network. If you are not sure what settings to use, check with your IT department. You
can also inspect the settings for a computer on your network. On Windows XP, click Start then
Run. In the Open box type “cmd” then click Ok to open a Command Prompt window and type
“ipconfig /all” at the prompt. You can then see the IP Address, Subnet Mask and Default
Gateway the computer is configured to use. It is likely that you can use the same Subnet Mask
and Gateway settings in your printer. You will need to use a different and unused IP Address. To
verify that the one you plan to use is available, type “ping xx.xx.xx.xx” at the command prompt
where xx.xx.xx.xx is the IP Address you plan to use. If the ping times out, that means that no
device on the network with that IP Address responded. This is not a guarantee that the IP
Address is available as a device with that IP Address could be powered down or temporarily
disconnected from the network.
Step 2:
Enter the Set IP Address menu by pressing the DOWN soft-key until “SET IP ADDRESS” is
highlighted then press SELECT and the display changes to:
14
IP: 000.000.000.000
CHANGE NEXT EXIT
Use the CHANGE soft-key to change the selected digit. Each press of CHANGE increases the
digit value by 1 with a roll-over to zero when necessary. The selected digit will flash. Use the
NEXT soft-key to select the next digit in the sequence. Pressing NEXT when the last digit is
selected will result in the first digit being selected. Press EXIT to save the current IP Address and
exit the menu. Before pressing EXIT, all of the digits on the display must match the desired IP
Address.
Step 3:
Enter the Set Subnet Mask menu by pressing the DOWN soft-key until “SET SUBNET MASK” is
highlighted then press SELECT and the display changes to:
Mask: 000.000.000.000
CHANGE NEXT EXIT
Use the CHANGE soft-key to change the selected digit. Each press of CHANGE increases the
digit value by 1 with a roll-over to zero when necessary. The selected digit will flash. Use the
NEXT soft-key to select the next digit in the sequence. Pressing NEXT when the last digit is
selected will result in the first digit being selected. Press EXIT to save the current Subnet Mask
and exit the menu. Before pressing EXIT, all of the digits on the display must match the desired
Subnet Mask.
Step 4:
Enter the Set Default Gateway menu by pressing the DOWN soft-key until “SET DEFAULT
GATEWAY” is highlighted then press SELECT and the display changes to:
15
GW: 000.000.000.000
CHANGE NEXT EXIT
Use the CHANGE soft-key to change the selected digit. Each press of CHANGE increases the
digit value by 1 with a roll-over to zero when necessary. The selected digit will flash. Use the
NEXT soft-key to select the next digit in the sequence. Pressing NEXT when the last digit is
selected will result in the first digit being selected. Press EXIT to save the current Default
Gateway Address and exit the menu. Before pressing EXIT, all of the digits on the display must
match the desired Default Gateway Address.
Step 5:
Save the current configuration to permanent storage. This will insure that the DHCP Mode, IP
Address, Subnet Mask and Default Gateway are remembered by the printer after a power cycle.
Use the UP and DOWN soft-keys to highlight “SAVE SETTINGS” then press the SELECT soft-key.
This will return you to the main printer menu. Reenter the Wireless Settings menu for the next
step.
Step 6:
Enter the Setup Wizard menu by pressing the DOWN soft-key until “SETUP WIZARD” is
highlighted then press SELECT and the display changes to:
BEGIN CONNECTING YOUR
PRINTER TO A WIRELESS
ACCESS POINT. PRESS
SCAN TO START.
SCAN EXIT
Press the SCAN soft-key to begin scanning for access points that are within range of your
printer or press EXIT to exit this menu and return to the Wireless Settings menu. After pressing
the SCAN soft-key, the display changes to:
16
WAIT WHILE SCAN
COMPLETES. USE NEXT
TO SCROLL THROUGH
AP'S AND SELECT ONE.
CANCEL
The printer will conduct active scans on all the channels allowed for your regulatory domain.
The scanning process is repeated multiple times over all the channels to insure that all AP’s are
identified. This can take over a minute to complete. Once the scanning process completes the
display changes to:
SSID: Test
MAC:00:a0:f8:be:fe:72
Chan = 1 SIG = 52%
SEC MODE: WPA
CRYPTO: TKIP
MAX SPEED: 54 Mbps
NEXT SELECT CANCEL
The OCP will display the information for a single access point. The top line displays the SSID and
the 2nd line the BSSID or MAC Address for the access point. If the SSID name is too long to fit on
the top line of the display, it will wrap to the 2nd line and the BSSID will not be displayed. If the
SSID of the access point is not broadcast (hidden or invisible), the SSID will display as:
SSID: <HIDDEN>
The 3rd line indicates the channel the access point operates on (can be 1 – 14) and the signal
strength in percent (more information on signal strength provided later in this document). The
4th line indicates the security mode the access point is configured to use. This could be: NONE,
WEP, WPA, WPA2 or WPA & WPA2 (both available simultaneously). The 5th line indicated the
type of encryption being used by the access point. This could be: NONE, RC4 (used for WEP),
TKIP, CCMP (a variant of AES) or TKIP & CCMP (both available simultaneously). The 5th line
indicates the maximum data rate supported by the access point. This will usually be 11 Mbps if
the access point is only capable of 802.11b and 54 Mbps if the access point is capable of
802.11g.
Pressing the NEXT soft-key advances the display to the next access point found during the scan.
When the last access point found is displayed, pressing NEXT will cause the first access point to
17
display again. The CANCEL soft-key can be pressed at any time to abort the Setup Wizard and
return to the main Wireless menu. By knowing the SSID and/or BSSID, the access point you wish
to connect to can be found in the scan list. There may be occasions where the access point of
interest is not displayed. This can happen due to noise or interference during the scanning. If
you can’t find the access point, press the CANCEL soft-key and retry the Setup Wizard until the
access point is found. Once the access point you wish to use is displayed on the OCP, press the
SELECT soft-key. If the signal strength for the selected access point is less than 25%, the display
changes to:
THE SIGNAL STRENGTH
IS < 25%. TRY
CHANGING ANTENNA
ORIENTATION OR MOVE
PRINTER CLOSER.
NEXT CANCEL
When the signal strength is less than 25%, it is likely that you will have problems connecting to
the access point or have problems after the connection is established. This is only a warning to
offer you the opportunity to resolve potential problems by improving the signal strength before
continuing. Press the CANCEL button to exit the Setup Wizard or NEXT to continue connecting
to this access point.
If the SSID is hidden, it is necessary to enter SSID manually, otherwise this step is bypassed. The
display for manually entering the SSID looks like:
ENTER SSID, 1 - 32
CHARACTERS:
0
CHANGE NEXT EXIT
The SSID must be entered one character at a time. Each character can be any visible ASCII
character. The character that is currently being set will slowly blink. Use the CHANGE soft key to
cycle through the ASCII character set until the desired character is shown (Remember that the
SSID is case sensitive). If there are more characters that need to be set, then press the NEXT
soft-key to add another character and use the CHANGE soft-key to select the correct ASCII
character. When the last character has been set (and while it is still blinking) press the EXIT
soft-key to complete the SSID entry. (Warning - Do not press the NEXT soft-key after the last
character has been set otherwise you will need to repeat this entire step.) Note that entering
the SSID text incorrectly will prevent successful connection to the access point.
18
If the access point security is set to WEP, the display changes to:
SELECT WEP KEY SIZE.
WEP40 WEP104 CANCEL
-OR-
If the access point security supports both WPA and WPA2, the display changes to:
SELECT SECURITY MODE.
IF YOU ARE UNSURE,
PICK WPA2.
WPA WPA2 CANCEL
When selecting the WEP key size, you must know the key size that the access point is
configured with. Once you press either the WEP40 or WEP104 soft-key, you will need to enter
the WEP key and the display changes to:
ENTER WEP KEY, 10 HEX
CHARACTERS:
0000000000
CHANGE NEXT EXIT
-OR-
ENTER WEP KEY, 26 HEX
CHARACTERS:
000000000000000000000
00000
CHANGE NEXT EXIT
Use the CHANGE soft-key to scroll through the hex character choices (0 -9, A – F). Use the NEXT
soft-key to select the next character position to change. The blinking character indicates the
19
character position that is selected. When the display exactly matches the WEP key of the access
point, press the EXIT soft-key.
For WPA and WPA2, you may need to select the encryption mode if more than one is available.
If this is the case, the display changes to:
SELECT ENCRYPTION
MODE. IF YOU ARE
UNSURE, PICK CCMP.
CCMP TKIP CANCEL
Press either the CCMP or TKIP soft-key to select the encryption mode. Remember that CCMP is
the stronger encryption. For WPA and WPA2, after the security mode and encryption modes
have been selected or automatically determined (if only one mode is available, the selection
display is bypassed), the WPA Passphrase must be entered. The display changes to:
ENTER WPA PASSPHRASE
8 – 63 CHARACTERS:
0
CHANGE NEXT EXIT
The passphrase must be entered one character at a time. Each character can be any visible
ASCII character. The character that is currently being set will slowly blink. Use the CHANGE soft
key to cycle through the ASCII character set until the desired character is shown (Remember
that the passphrase is case sensitive). If there are more characters that need to be set, then
press the NEXT soft-key to add another character and use the CHANGE soft-key to select the
correct ASCII character. When the last character has been set (and while it is still blinking) press
the EXIT soft-key to complete the passphrase entry. The EXIT key will not work until at least 8
characters have been entered. (Warning - Do not press the NEXT soft-key after the last
character has been set otherwise you will need to repeat this entire step.) Note that entering
the passphrase text incorrectly will prevent successful connection to the access point.
At this point, all the information has been collected that is necessary to connect to the access
point. Please be aware that not all of the Setup Wizard screens shown above will be seen. The
printer will bypass screens that that are unnecessary to display. For instance, if an access point
is setup with only WPA security, only TKIP security and the SSID is broadcast, only the “Enter
WPA Passphrase” setup screen will be seen. The display should now be:
20
THE PRINTER IS READY
TO CONNECT TO THE AP.
PRESS CONNECT TO
PROCEED.
CONNECT CANCEL
The CANCEL soft-key can be used to exit the Setup Wizard without connecting. Press the
CONNECT soft-key to connect to the access point. The printer will conduct a wireless
association and proceed with security key handshaking with the access point if necessary. The
display changes to:
WAIT FOR THE AP
CONNECTION TO
COMPLETE.
CANCEL
If the connection completes successfully, the current wireless settings are automatically saved
so that the printer will automatically re-connect after a power cycle. The display changes back
to the main wireless menu. The “RETURN WITHOUT SAVE” selection can be used to exit from
the wireless menu. The antenna icon on the OCP will be active, providing an indication of the
signal strength with up to 4 bars. If connection to the access point fails, the display will change
to:
AP CONNECTION FAILED.
CHECK KEY, SSID AND
SIGNAL STRENGTH.
CANCEL
If this occurs, there is likely a problem with the data entered or the signal strength is too low to
reliably connect to the access point. Try improving the signal strength if below 50%. Make sure
that the SSID and security key/passphrase is correct then retry the Setup Wizard. If connection
still fails, refer to the troubleshooting section for additional help.
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Configuring Wireless through the Printer Web Page
This requires that the printer be connected to a computer through wired Ethernet. Set the
DHCP mode, IP Address Subnet Mask and Default Gateway as needed for the wired interface. If
DHCP is enabled, use the OCP INFO soft-key to determine the IP Address for the wired
Ethernet. Open a browser window on a computer connected to the same network as the
printer and enter the printer IP address, like:
http://10.14.4.69
The printer web page should then display:
Click on the “Wireless Parameters” entry from the list of the left of the web page and enter
User name (default is: admin) and Password (default is: 1234). The web page now changes to
one specific to wireless setup:
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