Customer order # 547000L
Manufacturer part # 547000LB Rev. 1
ZebraT300PrinterUsersGuide
ProprietaryStatement
This manual contains proprietary i nfor mati on of Zebra Technologies Corpor ation. It is intended solely for the information and
use of parties operating and maintaining the e quipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies
Corporation.
ProductImprovements
Continuous improvement of products is a policy of Zebra Technologies Corporation. All specifications and signs are subject to
change without notice.
FCCComplianceStatement
Note: This equipment has been tested and found to comply with the limits for a Class A digital Device, pursuant to Part 15 of
the FCC Rules. These limi ts are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. Thi s equipm e nt generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
In order to insure compliance, this printer must be used with Shielded Commu n ication Cables.
“The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies Corp oration could void
the user’s authority to operate the equipment.”
CanadianDOCComplianceStatement
This digital apparatus does not exceed the Class A limits for radio noise emissio ns from dig i tal apparatus as set out in the radio
interference regulations of the Canadian Department of Communications.
CECompliance
If the accompanying printer displays the CE mark, it also meets EMC directive 89/336/EEC, with ammendments effective at the
time of manufacture.
LiabilityDisclaimer
Zebra Technologies Corporation takes steps to assure that its published Engineering specificati on s a nd Manuals are correct;
however, errors do occur. Zebra Technologies Corporation has been advised of the possibility of such damages. Because some
states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not
apply to you.
Copyrights
This copyrighted manual and the label printer described herein are owned by Zebra Technologies Corporation. All rights are
reserved. Unauthorized reproduction of this manual or the software in the la bel printer may result in imprisonment of up to one
year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.
All trademarks are the property of their respective owners.Zebra, ZPL, and ZPL II are registered trademarks of Zebra Technologies Corporation. Windows is a trademark of Microsoft Corporation. IBM is a registered trademark of International Business
Machines Corp.
This manual provides all of the information you will need to operate your
printer. To print labels, tags, or tickets with the Zebra T300 printer, refer to
the instructions included with the software you are using to create the label.
UnpackingandInspection
Save the carton and all packin g materia ls in case shippi ng is eve r require d.
Inspect the printer for possible damage incurred during shipment.
ReportingDamage
If you discover shipping damage upon inspection:
•Immediately notify the shippi n g compan y of the damage .
•Retain all packaging materi al for shippin g compan y inspec tio n.
•File a damage report wit h the shippin g compan y and no tif y your local
distributor and Zebra Technologies Corporat ion of the damag e.
Zebra Technologies Corpora ti on is not respon sibl e for any damage incurred
dur in g shipment of the equip men t and will no t repa ir this damage under war ranty. Immediate notification of damage to the shipping company or its
insuring agency will generally result in ensuring any damage claim validity
and ult im ate monet ary compens a tion.
AdditionalRequirements
•Shielded data cable—se ria l or parallel, depen ding on which data communication method you prefer to use.
•Power cord—for 230 VAC operation only (120 VAC units come with a
power cord).
•ZPL II Programming Guide, if you are going to use ZPL II to design
label formats for the Zebra T300. To obtain a copy, mail or fax in the
card at the back of thi s boo k .
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ZebraT300PrinterUsersGuide
SettingUptheZebraT300Printer
Tear-OffModeofOperation
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Ensure switch is set to Thermal Transfer Mode.
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Peel-OffModeofOperation
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FanfoldMediaLoading
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2
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ConnectingthePrintertotheComputer
Zebra
Figure 2. Parallel Connection
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Figure 3. Serial Connecti on
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SettingUptheSoftware
Note: If y ou plan to use BAR-ONE™ software to create your labels, you
will need to install the software on your computer before you can operate
your printer.
You will not need to use BAR-ONE software if you are printing label formats created in ZPL II. To print ZPL II, you may use virtually any text program on any compu te r that wi ll send ASC I I text to the print er via ei the r the
serial or parallel port . For more informa tio n, ref er to the ZPL II Program-ming Guide (available by sending in the mail- in /fax-in postcar d at th e b ack
of this book).
BAR-ONESystemRequirements
BAR-ONE software works with most IBM®-compatible personal computers
available today. The software may be installed and up-and-running within a
few minutes. Refer to the on-line help sy stem and to the Read-Me file for
further information and/or last-minute updates. The BAR-ONE software
may be installed on any computer that mee ts the follo w ing sy ste m requ ire ments:
The Zebra T300 printer uses the Windows™-based BAR-ONE software or
ZPL II Programming Language commands. To install BAR-ONE software:
1.Start Window s.
2.Insert disk 1 of the BAR-ONE software in your floppy disk drive (A: or B:).
3.I n Program Manager, cli ck on the File menu. Selec t Run . (Windows 95
users: select Run from the Start menu.)
4.Type A:\SETUP (or B:\SETUP) and then press OK.
5.Follow the on-screen instructions to complete the installation.
OperatingtheSystem
T o create a label for the Zebra T300, you may either use the BAR-ONE software to create the label forma t or writ e on e in ZPL II , which is Zebra’s programming lan gu ag e for c reat i ng la bel s. If you are u sing BA R-ONE
software, refer to the on-line BAR-ONE instructions. If you are using, or
plan to use, the ZPL II programming language to format your labels, make
sur e you have a copy of the ZPL II Programming Guide. Refer to the mail-in/
fax - i n ca rd at t he ba ck of this book to ob tai n a c opy, if de sired .
PrinterOperatingModes
Tear-OffMode.
it is printed.
Peel-OffMode.
is p rin t ed , the printer wa it s u ntil the opera to r r emo ve s the l ab el , then the ne xt
label is printed.
CutterMode.
is cut automatically after it is printed.
The operato r tears off each label (o r a strip of labels) as
The backing material is peeled away from the label as it
(Available only with Optional Cutter Module.) Each label
PrintingMethod
ThermalTransfer.
transfers ink/wax from a ribbon onto the media to form an image.
14
(Requires use of thermal transfer ribbon.) The printer
ZebraT300PrinterUsersGuide
OperatorControls
PowerSwitch.
Located on the rear of the printer. The power switch
should be turned off before connecting or disconnecting any cables.
FeedKey.
In normal use, pressing the Feed Key once when the printer is
idle (not print ing ) wil l cause the p rinte r to feed a blan k label . The Fee d Ke y
also activates a number of specialized functions that are described in Table 2.
Table 2: Feed Key Troubleshooting Modes
PowerOffMode(CommunicationsDiagnosticsMode)
With the printer power off, press and hold the Feed key while you turn the power on. The
printer prints out a listing of its current configuration (configuration label). See Figure 7 on
page 22. For best results, use media that is at least 4” wide by 4” long. After printing the
label, the printer will automatically enter a diagn ostic mode in which the printer prints out a
literal representation of all data subsequently received (hex dump mode). To exit this mode,
turn the printer power off.
PowerOnModes
With the printer power on, printhead closed, and Power light on, press and hold the Feed key
for several seconds and the Power Light will flash the following number of times in sequence.
The explanation at the right shows what happens when you release the key after the specific
number of flashes.
*
**
***
****
If the feed key is held down past 4 flashes, the printer will ignore the key when it is released.
The label showing the current configuration of the printer prints. For best results, use
media that is at least 4” wide by 4” long. See F igure 7 on page 22.
The media sensor calibration process is entered. See “Calibration” on page 18.
The serial communication parameters are reset to 9600 baud, 8 bit word length, no
parity, and 1 stop bit.
Reset factory defaults. Once this mode is entered, the Power light will flash rapidly.
If the Feed key is pressed and released at this time, the factory default settings will
be saved into memory.
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ZebraT300PrinterUsersGuide
PrinterIndicatorLight.
Table 3: Printer Indicator Light
PowerLightPrinterCondition
OffPower is off or pri nter not receiving power
OnPower is on
Flashes once
every 3 seconds
after power-up
Flashing
Printer failed internal diagnostics. Call a
service technician.
•Paper out or not sensed or
•Ribbon is out
•Ne eds calibration
•Printhead is over temperature
•Cutter error
InitialPrinterPower-Up
Turn the printer on by pre ssi ng th e Power Switch on the rear of the prin te r.
The Power light wil l turn on. The prin ter perfo rms a set of intern al diag no stics, and af ter the diagnostics have been completed (within 1 - 10 seconds)
the motor may start briefly.
If loading the prin ter wi th medi a for the first time o r if you are chan gin g the
ty pe o f media you ’re using, perform a calibrat io n. See “Calibrat i on” on
page 18.
AdjustingforDifferentMediaWidths
The thumbwheel on the side of the printhead allows the printhead pressure to
be adjusted for medi a narro wer than the width of the printh ead . To adjust,
rotate the thumbwheel to the left until the print quality along the edge starts
to lighten. Then rotate the thumbwheel to the right just enough to achieve
uniform print quality across the label. See Figure 4.
AdjustingforDifferentRibbonWidths
Refer to picture 10 on page 7. If you are using narrow media, hold the ribbon
spindle while turning the ribbon tension adjustment knob clockwise. For
full-width me dia, set the kno b to the coun ter-cl o ck wi se dire ct ion . If your
media is somewhere inbetween, experiment until you get good results.
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ZebraT300PrinterUsersGuide
Figure 4. Adjusting for Differen t Media Wid ths
AdjustingthePrintheadPosition
A set screw is located on top of the Printhead Carrier Assembly that can be
adju st ed t o con t r ol pr int qualit y. This adj us tmen t is se t a t t he fa c tory and will
probably not need further adjusting. However, with different types and thicknesses of media, some adjustment may be necessary. To adjust the printhead
posit ion, refer to Figure 5. Turn the set screw until optim um print quality is
obtained. Some tria l and error may be necessa ry.
Manual calibration should be performed whenever you are using preprinted labels or preprinted label backing, or if the printer will not auto
calibrate.
NOTE: Before performing a manual calibration, refer to your
label preparation software user’s manual and set the printer for
the media type (web or black mark).
To manually calibrate:
1. Turn the printer power ON.
2. Remove several labels from a section of backing material. Load
the media so that only the backing material is threaded through
the printer and under the printhead, then close the printhead.
3. Press and hold the FEED button until the LED (A300 Fault LED
- T300 Power LED) flashes once, then twice; then release the
button.
4. The printer sets the media sensor for the label backing you are
using. (Once this process is completed, the media automatically
feeds forward until a label is positioned at the printhead.)
5. A profile of the media sensor settings is printed on the label.
(See the examples in Figures 1 and 2). The printer then saves
the new settings in memory and is ready for normal operation.
6. Press the Feed button. One entire blank label should feed. If this
does not happen, try resetting the factory defaults for the printer
(see Feed Key Troubleshooting Modes in the "Operating the
System" section of the printer user’s guide).
NOTE: Performing a manual calibration disables the auto-calibration function. To return to auto-calibration, either default the
printer (see “Feed Key Troubleshooting Modes” in the "Operating the System" section of the printer user's guide) or refer to your
label preparation software user’s manual.
This calibrat ion proc ed ure sh oul d be perf orm ed the first time you use the
printer and any time you change the type of media in the printer.
1.Turn the prin t er pow e r on if it is not alre ad y on.
2.Remove several labels from a section of backing material so that only
the backing materi al is under the print head mech ani sm and medi a sensor.
3.Press and hold the Feed Key until the Power light flashes twice in a row.
(First it will flash once, then twice in a row at which point you release
the key.)
4.The printer will adjust the media sensor level for the media backing you
are using. After it is done making this adjustment, the Power light will
flash rapidly.
5.Reload the media so that a label is under the printhead.
6.Press and release the Feed Key. A profile of the media sensor settings
will print. See Figure 6. When complete, the printer will save the new
settings in memory and the printer is ready for normal operation.
Figure 6: Sample Media Sensor Profile
SettingtheCommunicationParameters
If you are using the printe r’s serial port to transfer da ta , you wil l need to
make sure that the printer and the computer have identical com munication
parameter set tin gs. To initialize the commu nic atio n parameters for the
printer:
•Press and hold the Feed key until the Power light blinks three (3) times
in a row. Release the key. The baud rate for the prin ter wi ll be reset to
18
ZebraT300PrinterUsersGuide
9600 baud, 8 bit word length, no parity, and 1 stop bit. Then, set the
communication s param eters on your co mpu ter to match this.
•If you need to use different settings than t he defaults (for example, if
you are using a mo de m wit h cert ai n requ i rements), you have two
options for sett ing the comm uni ca tio ns parame ters. Sen d the ^SC “Se t
Communications” ZPL II command (described below) at 9600 baud via
the serial port se t up as shown above, the n r es et the compute r to the new
values. Or, send the ^SC command via the parallel port, then reconnect
for serial port o peration as need e d. To save these set tin gs perm ane nt ly,
send the ^JUs ZPL I I command or re-calibrate the printer. See “Calibration” on page 18. Here is the comm and descri pti o n for the Set Com mu nicatio n s co mmand (ref e r to y o ur ZPL II Programming Guide for
additional programming information):
^SCa,b,c,d,e,f
where
a = baud rate (110 - 19200 baud)
b = word length (7 or 8 data bits)
c = parity (N = none, E = even, O = odd)
d = stop bits (1 or 2 )
e = hand s hake (X = XON/XOFF, D = DTR/DSR)
f = Zebra protocol (Y = yes, N = no)
If you do not specify a new setting for a parameter, it remains
unchanged (it does not change to the def ault value).
AdjustingtheDarknessofthePrinting
If you are using BAR-ONE or other software, adjust the relative darkness
setting as indicated in that software. Or, if you are using ZPL II, send the
^MD (M edia Dark ness) or ~SD (Set Dark ness) ZPL II command.
ZebraNetOption
You ma y choo se to net work you r Zebra T3 0 0 prin te r. Contact you r di stri bu tor for information about the ZebraNet micro print server—ethernet connectivity for your Zebra T300 printer.
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ZebraT300PrinterUsersGuide
PreventiveMaintenance
Cleaning
CAUTION: Use only the cleani ng agents indi ca ted in Table 4. Zebra Technologies Corporation will not be responsible for damage caused by any other
fluids being used on this printer.
Inconsistent print quality, such as voids in bar codes or graphics, m ay indicate a dirty printhea d. For best result s, perf orm the clea nin g procedu res in
Table 4. For the location of these printer parts, refer to Figure 1 on page ii.
Table 4. Cleaning Schedule
AreaMethodInterval
PrintheadNote: You do not need to turn the printer off before clea ning
the printhead. Use solvent* on a cotton swab to clean the
print elements from end to end. (The print elements are the
thin gray line on the printhead.)
Platen RollerWith the power turned off, rotate the platen roller and clean
it thoroughly with solvent* and a cotton swab.
Peel-Off RollerRotate the peel-off roller and clean it thoroughly with sol-
vent* and a cotton swab.
Media PathSolvent*
Peel/Tear BarSolvent*As needed.
Media SensorAir blowMonthly.
ExteriorMild detergent or desktop cleaner.As needed.
InteriorBrush/vacuum cleanerAs needed.
* Zebra recommen ds using solv ent c onta inin g 70% isopr op yl alc ohol.
After every
roll of media
(or 500 ft of
fanfold
media).
Lubrication
CAUTION! No lubricatin g agents of any kind sho uld be used on this
printer! If used, some commercially available lubricants will damage the finish and the mechanical parts.
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ZebraT300PrinterUsersGuide
Troubleshooting
Table 5. Troubleshooting
SymptomDiagnosisAction
Power light does not
turn on when Power
switch is turned on.
When printer is first
powered on, the Power
light flashes every 3
seconds.
Power light is flashing.
For more information,
see Table3 on page 16.
Long tracks of missing
print (blank vertical
lines) on several labels.
Poor print quality.Printhead is dirty.Clean t he printhead. See Table 4 on page 20.
Misregistration (printing does not start at the
top of the label) and
misprint of 1 to 3
labels.
A label format was sent
to the printer but not
recognized.
Printer appears to operate, but nothing prints.
Printer is not
receiving power.
Printer failed an
internal diagnostic
test.
Out of media or
media incorrectly
loaded.
Printhead is overheated.
Printhead is dirty.Clean the printhead. See Ta ble 4 on page 20.
Print element is
damaged.
Ribbon tension is
not set correctly.
Printer needs to be
calibrated.
Ribbon tension is
not set correctly.
Communications
parameters are
incorrect.
Problem with the
data cable.
Ribbon is wound
the wrong way.
Make sure that the power supply is plugged into
the printer and into a wall outlet, power strip, or
other source of power.
Turn printer of f and then back on. If the symp tom
persists, call a service technician.
Load media correctly. M a ke sure that the media
is placed on the inside edge of the platen roller
and that it feeds straight through the printhead:
otherwise, it may not be detected by the media
sensor.
Allow printer to cool. Printing resumes automatically when the printhead cools to operating temperature.
Call a service technician to replace the printhead.
Refer to page 7. Change the ribbon tension knob
to the other setting. Generally, set it clockwise
for narrow ribbon and counter-clockwise for
wide ribbon.
Recalibrate the printer. See “Calibration” on
page 18.
Refer to page 7. Change the ribbon tension knob
to the other setting. Generally, set it clockwise
for narrow ribbon and counter-clockwise for
wide ribbon.
For serial communication, make sure that the
baud rates of the printer and the computer match.
Also, make sure that the correct com ports on the
PC are selected.
Make sure the data cable is installed correctly if
serially connected. For serial operation, make
sure you are using a “null modem” cable.
Use Zebra-brand ribbon that is wound with the
ink/wax on the inside surface.
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ZebraT300PrinterUsersGuide
TroubleshootingModes
PrintingaConfigurationLabel.
current configuration (configuration label), refer to Table 2, “Feed Key
Troubleshooting Modes,” on page 15.
Figure 7: Configuration Label (Sample)
Calibration.
ping a label, you may nee d to rec alibrat e the print er. See “Calibrat ion” on
page 18.
If the printer is exh ibi tin g unus ua l sympt om s, such as skip-
T o print out a listing of the p r inter’s
ResettingtoFactoryDefaultValues.
factory defaults might solve some problems. For instructions, refer to
Table 2, “Feed Key Troubleshooting Modes,” on page 15.
CommunicationsDiagnostics.
ring data betw een the compu te r and p rinter, you may want to put the print er
in the Communicat i ons Dia gn osti cs mode. In this mode, the prin ter print s
the ASCII characters and their corresponding hexadecimal values for any
data received from the host computer. For instructions, refer to Table 2,
“Feed Key Troublesh ooti ng Modes, ” on p age 15. A typ ica l p rin tout is sh own
in Figure 8.
22
If y ou suspect problems in transfer-
Resetti ng the print er to th e
ZebraT300PrinterUsersGuide
Figure 8: Communicati on s Dia gnostic s Printo ut (Sample)
Operating40° to 100° F4° to 38° C
Storage-4° to 140° F-20° to 60° C
1² to 4.65
0.003² to 0.010
4.0
1.0
0.060² to 0.140
1.5
0.50
that is outside-wound ( the label or printing surfa ce is wou nd on
the outside of the backing). Media may be roll or fanfold,
transmissive or reflective (black-mark) sensing; continuous,
die-cut, or notched. Notched media: notch must be 1/4² wide
3/
the front of the printer. Black-mark media: marks must be
located within 1 mm of the left edge of the media as viewed
from the front of the printer; mark thickness: 0.12”-0.43” (3
mm - 11 mm); mark width: 0.43” (11 mm) - full media width;
mark-to-mark leading edge registration tolerance ±0.016”
(±0.4 mm); mark density > 1.0 ODU (Optical Density Unit);
maximum density of the back of the media on which the black
mark is printed: 0.5 ODU.
²
²
²
²
²
²
²
²
²
²
²
²
²
10 to 90% R.H.
32²
long located on the left side of the label as viewed from
25.4 mm to 105.0 mm
25 mm to 118 mm
13 mm to 457 mm
2 mm to 4 mm
0.076 mm to 0.254 mm
102 mm
25.4 mm
± 1.5 mm
± 1.0 mm
1.5 mm to 3.5 mm
38 mm
13.0 mm
257 mm ´ 224 mm ´ 158 mm
´
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ZebraT300PrinterUsersGuide
Ribbon requirementsZebra recommends use of Zebra-brand ribbon which is inked
on the inside surface. (Use tape to see which side is inked.)
•Zebra fonts A, B, C, D, E, H, GS, IBM Code Page 850 International Characters, Graphics symbols
Bar codes available
ElectricalExternal 120 or 230 VAC power supply, depending on whi ch
Communications36-pin Centronics™-compatible parallel port; RS-232 serial
Parallel data cableFor maximum reliability, use a parallel data cable no longer
Agency approvals• UL 544 Medical Equipment Standard Part 42. 5
Processor32-bit microcontroller
Power line cord•The overall length must be l ess than 12.5 ft (3.8 meters)
•2-digit and 5-digit supplemental code
•Codabar (supports ratios of
2:1 to 3:1)
•Code 11
•Code 128 (supports serialization in all subsets and
UCC Case Codes)
•Code 39 (supports ratios of
2:1 to 3:1)
•Code 93
•EAN Versions 8 and 13,
EAN Extensions
model you order. Additional custom line cords may also be
available.
port (DB-9 connector)
than 6 ft (1.8 m).
•CS A 22.2 No. 950 Canadian Safety Standard
•IEC 950/EN 60950 International Safety Standard
•FCC Part 15 Subpart B Electromagnetic Radiation Standard
•AAMI Medical Standard part 4.3.2
•UL 195 0 Domestic Safety Standard
•SOR/88-475 Canadian Electromagnetic Radiation Standard
•EN50082-1 International Immunity Standard
•C.I.S.P.R.-22 Class B European Electromagnetic Radiation
Standard
•It must be rated for at least 3 A, 250 V.
•The chassis ground (earth) MUST be connected to assure
safety and reduce electromagnetic i nterference. The ground
connection is handled by the third wire (earth) in the power
line cord. See Figure 9.
The AC power plug and IEC 320 connector must bear the certification mark of at least one international safety organization.
See Figure 10.
•Industrial 2 of 5, Standard 2
of 5
•Interleaved 2 of 5 (supports
ratios of 2:1 to 3:1, Modulus
10 Check Digit)
•LOGMARS
•M axiCode
•MSI
•PDF 417
•Plessey
•POSTNET
•UPC V e rsions A and E, UPC
Extensions
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ZebraT300PrinterUsersGuide
Figure 9. 2 30 VA C Powe r Line Cord
Figure 10. Exam ple s of Internatio nal Safety Organi zati ons
Table 6. Parallel Pinouts
PinNo.Description
1Strobe
2-9Data Bits 0-7
10Acknowledge
11Busy
12Paper end
13Select
14-17Not used
18+5 V @ 0.75 A
19-30Ground
31Not used
32Error/fault
33Ground
34Not used
35+5 V through 3.3 K
36Select
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ZebraT300PrinterUsersGuide
Table 7. RS-232 Pinouts
PinNo.Description
1Unused
2RXD (receive data) input to printer
3TXD (transmit data) out put from printer
4DTR (data terminal ready) output from printer
5Ground
6DSR (data set ready) input to printer
7RTS (request to send) output from printer
8Unused
9Unused
To connect your serial port to a 9 -pin connector on your P C, use a 9-pin to
9-pin null modem (crossover) cable. If your PC has a 25-pin connector,
use a standard (straight-through) 9-pin to 25-pin cable.
SoftwareLicenseAgreement
The enclosed software and documentation are protected by the United States copyright law and international treaty, and therefore you must treat them like a book, with the exception that you may make copies to protect yourself agains t los s of the origi nal.
Your right to use the enclosed software and documentation as described below is non-exclusive and non-transferable. Zebra
retains ownership in the software and documentation and all other right, title and interest. The enclosed software and documentation may b e used by any number of people and may be freely moved from o ne computer to ano ther as long as t here is no possibility of their being used by more than one person on more than one computer at the same time.
Machine readable files representing graphics or fonts which you have created independently may be converted to ZPL format
files using the enclosed software and such files may be used, copied onto diskettes or font cards, given away, or sold without
paying license fees to Zebra.
Pictorial or graphic images and machine readable files representing them may be protected by United States copyright law and
international treaty provisions which prohibits y ou from transcribing or scanning such images or using copying, or converting
such files without permission of the copyright owner. You may not use this software in violation of U.S. copyright law or international treaty. By using this software, you agree to be bound by these terms.
Zebra Technologies Corporation (“Zebra”) warrants the enclosed diskette to be free of defects in material and workmanship for
a period of 60 days from the date of purchase. In the event of notification within the warranty period of defects in material and
workmanship, Zebra will replace the defective diskette or documentation. Zebra specifically disclaims all other warranties,
expressed or implied , including but not limited to implied warranties of merchantability and fitness for a particular purpose. IN
NO EVENT WILL ZEBRA TECHNOLOGIES BE LIABLE F OR LOST PROFITS, LOST DATA, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY ABUSE OR MISAPPLICATION OF THE SOFTW ARE OR B Y
ITS USE IN VIOLATION OF THE U.S. COPYRIGHT LAW OR INTERNATIONAL TREATY.
27
ZebraT300PrinterUsersGuide
Warranty
1. Printer Warranty
ZEBRA printers, excluding thermal printheads which are warranted separately below, are warranted against defects in material
or workmanship for twelve (12) months from the date of purchase by the end user. This warranty does not cover normal wear
and tear and shall be null and void if the equipment is modified, improperly ins talled or used, dam a ged by accident or neglect, or
in the event any parts are improperly installed or replaced by the user. Proof of purchase or product registration is required. If
proof of purchas e or prod uct reg istration cannot be established, shipment date to the original buyer (dealer or distributor) will be
used to establish the warranty period.
Since printhead wear is part of normal operations, the original printhead and replacement printheads are covered by a limited
warranty of six (6) months from the date of purchase by the end user. To qua lify for this warranty , the printer must be returned to
the factory or other authorized service center. Although the user is not required to purchase ZEBRA brand supplies (media), to
the extent it is determined that the use of other supplies (media) shall have caused any defect to the thermal printhead for which
a warranty claim is made, the user shall be responsible for ZEBRA Technologies’ customary charges for labor and materials to
repair such defect. To the extent that it is determined that failure to follow the preventive maintenance schedule and procedures
listed in the User’s Guide shall have caused any defect to the thermal printhead for which a warranty claim is made, this limited
warranty shall be void.
ZEBRA TECHNOLOGIES’ SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE TO FURNISH PARTS AND
LABOR FOR THE REPAIR OR REPLACEMENT OF PRODU CT S FOUND TO BE DEFECTIVE IN MATERIAL OR
WORKMANSHIP DURING THE WARRANTY PERIOD.
As a condition of this warranty, the user must: (a) obtain a ZEBRA Return Authorization for the printer, or subassembly(s); (b)
ship the printer or subassembly(s), transportation prepaid to the authorized service location; and (c) include with the Product or
subassembly(s) a written description of the claimed defect. Unless ZEBRA Technologies authorizes return of the entire Product,
the user shall return only the subassembly(s). Products returned shall be packaged in the original packing and shipping container
or comparable container. In the event equipment is not so packaged or if shipping damage is evident, it will not be accepted for
service under warranty. Surface transportation charges for the return of the printer to the customer shall be paid by ZEBRA
Technologies within the 48 contiguous states and the District of Columbia. Customer shall pay shipping costs, cust oms clearance, and other related charges outside the designated area. If ZEBRA Technologies determines that the Product returned to it
for warranty service or replacement is not defective as herein define d, BUYE R shal l pa y all costs of handling and transportation.
2. Supplies Warranty
ZEBRA supplies are warranted to be free from defects in materials or workmanship for a period of either the stated material
shelf life or 6 months from date of shi pme nt, whichever occurs first, provided that the BU YER has complied with ZEBRA
Technologies’ guidelines on storage, handling, and usage of the labeling supplies in ZEBRA printers. ZEBRA Technologies
does not warrant the performance of ZEBRA labeling supplies on non-ZEBRA printers.
Any supplies product shown to the satisfa ction of ZEBRA Technologies, within the time provided, to be so defective shall be
replaced without charge, or ZEBRA Technologies may issue a credit in such an amount as it deems reasonable.
3. Warranty Exclusions and Conditions
The above warranties are in lieu of all other warranties, expressed or implied, oral or written, statutory or otherwise, including
any implied warranty of merchant-ability or fitness for a particular purpose.
ZEBRA Technologies shall not be respo nsible f or the specific a ppl icati on to which any Products are applied, including but not
limited to compatibility with other equipment.
All statements, technical information and recommendations relating to ZEBRA Products are based upon tests believed to be
reliable but do not constitute a guarantee or warranty.
ZEBRA TECHNOLOGIES SHALL NOT, UNDER ANY CIRCUMSTANCES WHATSOEVER, BE LIABLE TO BUYER OR
ANY OTHER PARTY FOR LOST PROFITS, DIMINUTION OF GOOD WILL OR ANY OTHER SPECIAL OR CONSEQUENTIAL DAMAGES WHATSOEVER WITH RESPECT TO ANY CLAIM HEREUNDER. IN ADDITION, ZEBRA
TECHNOLOGIES’ LIABILITY FOR WARRANTY CLAIMS SHALL NOT, IN ANY EVENT, EXCEED THE INVOICE
PRICE OF THE PRODUCT CLAIMED DEFECTIVE, NOR SHALL ZEBRA TECHNOLOGIES BE LIABLE FOR DELAYS
IN REPLACEMENT OR REPAIR OF PRODUCTS.
No salesperson, representative or agent of ZE BRA Technologies is authorized to make any guarantee, warranty, or representation in addition to the foregoing warranty.
NO WAIVER, ALTERATI ON, ADDITION, OR MODIFICATION OF THE FOREGOING WARRANTIES SHALL BE
V ALID UNLESS MADE IN WRITING AND SIGNED BY AN EXECUTIVE OFFICER OF ZEBRA TECHNOLOGIES.
28
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109 U.S.A.
Telephone +1 847.634.6700
Facsimile +1 847.913.8766
Zebra Technologies Europe Limited
Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
Telephone +44 (0)1494 472872
Facsimile +44 (0)1494 450103