This manual contains proprietary information of Zebra Technologies Corporation. It is
intended solely for the information and use of parties operating and maintaining the equip
ment described herein. Such propriet ary information may not be used, reproduced, or dis
closed to any other parties for any other purpose without the expressed written permission
of Zebra Technologies Corporation.
Product Improvements
Since continuous product improvement is a policy of Zebra Technologies Corporation, all
specifications and signs are subject to change without notice.
FCC Compliance Statement
Class B digital device. Tested to comply with FCC standards for home or of fice use.
WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure re
quirement s this device shall be used in accordance with the operating conditions and in
-
structions listed in this manual. Note that there are several radio options available with this
printer. Additional regulatory information is contained in later sections devoted to each
radio individually.
NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded
cables mus t be used with the unit to insure compliance.
Changes or modifications to this unit not expressly approved by Zebra Technologies Cor
-
poration could void the user’s authorit y to operate this equipment .
Canadian Compliance Statement
This Class B digit al apparatus complies with Canadian ICES -0 03.
Cet appareil numérique de la classe B est conforme á la norme NMB- 003 du Canada.
“IC:” before the equipment certification number signifies that the Industry Canada techni
cal specifications were met. It does not guarantee that the certified product will operate to
the user’s satis faction.
Agency Approvals and Regulatory Information
• FCC part 15 • Canadian STD RSS -210
• NOM/NYCE (Mexico) • EN60950 : 2000 Safety Standard
• EN55022:1998 Class B European • C-Tick (Australia)
Electromagnetic Radiation Standard
Liability Disclaimer
Inasmuch as every effort has been made to supply accurate information in this manual,
Zebra Technologies Corporation is not liable for any erroneous information or omis sions.
Zebra Technologies Corporation reser ves the right to correct any such errors and disclaims
liabilit y resulting therefrom.
No Liability for Consequential Damage
In no event shall Zebra Technologies Corporation or anyone else involved in the creation,
production, or delivery of the accompanying product (including hardware and software)
be liable for any damages whatsoever (including, without limitation, damages for loss of
business profits, business interruption, loss of business in formation, or other pecuniary
loss) arising out of the use of or the re sults of use of or inability to use such produc t, even
if Zebra Technologies Corporation has been advised of the possibility of such damages.
Because some states do not allow the exclusion of liabilit y for consequential or incidental
damages, the above limitation may not apply to you.
Copyrights
The copyrights in this manual and the label print engine described therein are owned by
Zebra Technologies Corporation. Unauthorized reproduction of this manual or the sof tware
in the label print engine may result in imprisonment of up to one year and fines of up to
$10,000 (17 U.S.C.5 06). Copyright violators may be subject to civil liabilit y.
This product may contain ZPL
, ZPL II®, and ZebraLinktm programs; Element Energy Equal-
ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo,
ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are registered trademarks of
ZIH Corp. All rights reserved worldwide.
Monot ype
the United States Patent and Trademark Of fice and may be registered in certain jurisdic
tions.
Andy
®
, Intellifont® and UFST® are trademarks of Monotype Imaging, Inc. registered in
KaiTM, Monot ype MinchoTM and Monotype SungTM are trademarks of Monotype Imaging,
Inc. and may be registered in some jurisdictions.
HY Gothic Hangul
TM
Angsana
®
, Arial®, Book Antiqua®, Corsiva®, Gill Sans®, Sorts® and Times New Roman® are
Andale
TM
is a trademark of Hanyang Systems, Inc.
is a trademark of Unity Progress Company (UPC) Limited.
trademarks of The Monotype Corporation registered in the United States Patent and Trade
mark Office and may be registered in cer tain jurisdictions.
Century Gothic™, Bookman Old Style
TM
and Centur y SchoolbookTM are trademarks of The
Monot ype Corporation and may be registered in certain jurisdictions.
HGPGothicB is a trademark of the Ricoh company, Ltd. and may be registered in some ju
risdictions.
TM
Univers
is a trademark of Heidelberger Druckmaschinen AG, which may be regis tered in
-
certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned
subsidiary of Heidelberger Druckmaschinen AG.
®
is a trademark of Bauer Types SA registered in the United States Patent and Trade-
Futura
mark Office and may be registered in some jurisdictions.
TrueType
®
is a trademark of Apple Computer, Inc. registered in the United States Patent and
Trademark Of fice and may be registered in cert ain jurisdictions.
All other brand names, product names, or trademarks belong to their respective holders.
The following conventions are used throughout this docu-
ment to convey certain information:
If you are viewing this guide online, click the
underlined te
xtto jump to a related Web site. Click on
italic text (not underlined) to jump to that location in this manual.
Cautions, Important, and Note
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a
burn
Caution • Advises you that failure to take or avoid a specific action
could result in physical harm to you.
Caution • Advises you that failure to take or avoid a specific action
could result in physical harm to the hardware.
Important • Advises you of information that is essential to complete a
task.
Note • Indicates neutral or positive information that emphasizes or
supplements important points of the main text.
7
RW Series User Guide
Figure 1: RW 420 Overview
13
1
2
12
11
10
8
9
1. Platen Roller
2. Bar Sensor
3. Media Support Disks
4. Printhead
5. Latch Release Button
6. Magnetic Stripe Reader
(MSR) Slot
7. Communications
Port Door
8. “D” Rings
9. Control Panel
10. Smart Card Slot
11. Gap Sensor
12. Bottom Media Feed Slot
(external media models only)
13. Media Cover
14. Belt Clip
15. Communications Port
16. Battery
17. Docking Connector Cover
18. Battery Charging Receptacle
18
3
4
5
6
7
8
14
15
16
17
12
8
RW Series User Guide
Figure 2: RW 220 Overview
11
10
1
2
3
4
9
7
8
1. Platen Roller
2. Bar Sensor
3. Media Support Disks
4. Printhead
5. Latch Release Button
6. Magnetic Stripe Reader
(MSR) Slot
7. “D” Rings
8. Control Panel
9. Smart Card Slot
10. Gap Sensor
11. Media Cover
12. Communications
Port Door
13. Communications Port
14. Belt Clip
15. Batter y
16. Battery Charging Receptacle
12
13
5
6
7
14
15
16
9
RW Series User Guide
Introduction to the RW Series
Thank you for choosing one of our Zebra RW series Mobile
Printers. It is one of a series of rugged printers that are sure
to become productive and efficient additions to your workplace thanks to their innovative design. Because the RW series
is made by Zebra Technologies, you’re assured of world-class
support for all of your bar code printers, software, and supplies.
• This User’s Guide gives you the information you’ll need to
operate and maintain your RW 220 or RW 420 printer.
• The RW series printers use the CPCL programming lan
guage. To create and print receipts and labels using
the CPCL language, refer to our Label Vista™ label creation program or the Mobile Printing Systems CPCL
Programming Manual which are both available on our
Web site at: http://www.zebra.com .
• RW series printers software includes interpreters for the
ZPL II® programming language (up to Version 30.8.4) and
the EPL programming language. Manuals for the ZPL and
EPL label design programming languages are also available on our Web site. Refer to Appendix “E” of this manual for more information on accessing and downloading
manuals and other user information.
Unpacking and Inspection
Inspect the printer for possible shipping damage:
• Check all exterior surfaces for damage.
• Open the media cover (refer to “Loading the Media” in
the Getting Ready to Print section) and inspect the media
compartment for damage.
In case return shipping is required, save the carton and all
packing material.
Reporting Damage
If you discover shipping damage:
• Immediately notify and file a damage report with the ship
ping company. Zebra Technologies Corporation is not responsible for any damage incurred during shipment of
the printer and will not cover the repair of this damage
under its warranty policy.
• Keep the carton and all packing material for inspection.
• Notify your authorized Zebra re-seller.
10
RW Series User Guide
-
Getting Ready to Print
Battery Safety
The Battery Packs used on Zebra Mobile Printers contain a
great deal of energy and can cause personal injury or start a
fire if used improperly or carelessly. Please observe the following safety practices:
Caution • Avoid accidental short circuiting of any battery. Allowing
battery terminals to contact conductive material will create a short
circuit which could cause burns and other injuries or could start a fire.
Caution • Batteries can explode or catch fire if improperly charged
or exposed to high temperatures or fire. Do not disassemble, crush or
expose batteries to water.
Caution • Use of any charger not approved specifically by Zebra for use
with its batteries could cause damage to the bat tery pack or the printer
and will void the warranty.
Read carefully and always observe the safety guidelines for Li-Ion
batteries provided with each Bat tery Pack.
Charger Safety
Do not place the LI72-4 Quad Charger in locations where liquids or
metallic objects may be dropped into the charging bays.
Use care in locating either the LI 72 Single Charger or the LI 72-4 Quad
Charger. Do not block the ventilating slots on the top and bottom
covers. Ensure that the Charger is plugged into a power source
which won’t accidently be turned off if you will be charging batteries
overnight.
Required Regulatory Text for Argentina
Only certified adaptors with the following electrical characteristics
shall be used. The use of different adaptors could damage the device,
present hazards to the user and declare the correspondent guaranty
void.
LI 72: Input ratings: 100-240 VAC 50/60Hz 200mA., Class 2
Output ratings: 8.4 VDC, 800 mA
11
RW Series User Guide
Figure 3: Installing the RW 420 Battery
Rotate Belt Clip out of
the way.
Insert this end of the
Battery Pack into the
printer
Rock the Battery Pack into
the Printer until the latch
clicks into place.
Figure 4: Installing the RW 220 Battery
Rock the Battery Pack into
the Printer until the latch
clicks into place.
RW Series User Guide
Rotate Belt Clip out of
the way.
Insert this end of the
Battery Pack into the
printer
12
Installing RW Series Batteries
Important • Batteries are shipped uncharged. Remove protective
shrink-wrap and labels from new battery packs prior to use.
1. Rotate the Belt Clip to allow access to the Battery compartment. This is an optional step on the RW 220.
2. Insert the battery into the printer as shown in Figure 3 or
4,
3. Rock the Battery into the printer as shown until it locks in
place.
When the battery is first installed, the Control Panel indicators may briefly turn on and then go off, indicating the battery
is not fully charged (see “Charging the Battery” below and
“Operator Controls.”)
Figure 5: LI 72 Single Charger
LI72 Charger
For best results,
remove the
Battery Pack while
charging.
Charger Jack
Charging the Battery
The LI72 is a wall mounted fast charger with universal 110
to 230, 50-60 Hz. VAC input. Multiple A.C. plug configurations
comply with most international standards. This charger is intended for use with the RW series printers which are equipped
with Lithium Ion (Li-Ion) batteries.
13
RW Series User Guide
continued
Charging
Trickle
Charging
Fault
Conditio
n
Yellow Green
Figure 6: LI 72 Single Charger Types
LI72 2-Wire Charger
LI72 3-Wire Charger
The LI 72 is supplied in two variations: a two wire version
and a three-wire versionper Figure 6. The three-wire version
offers more intelligent charging features and will gradually replace the two-wire version as production is ramped-up.
Both of the LI72 models will charge a battery pack as fast as
its charge level will allow, and then switch over to a maintenance charge to keep the charge at its maximum.
Charging Battery Packs with the Two-Wire Version
Plug the LI72 into the appropriate A.C. wall receptacle, then
insert the charge cable into the battery pack charger jack.
The charge indicator LED will indicate the status of the char
ger as follows:
Indicator
Steady
Slow Flashing (1 HZ)MaintainBattery is ready for use
Rapid Flashing (4 Hz)Error
Charger
Function
Charging.Battery Pack is undergoing a
Charger Status
fast charge
The battery may have an
internal short, or its charge
monitoring circuitry may be
malfunctioning. The battery
pack should not be used
any further.
-
14
RW Series User Guide
Do not charge bat teries with the two-wire LI72 model while printing.
Attempting to print while charging can result in inproperly charged
batteries.
Once the battery has charged, do not leave the two-wire charger
plugged into the printer. Leaving the charger plugged into the printer
for a prolonged period of time could cause damage to the printer.
Charging Battery Packs with the Three-Wire Version
Plug the LI72 into the appropriate A.C. wall receptacle, then
insert the charge cable into the battery pack charger jack.
The yellow/green charge indicator LED will indicate the sta
tus of the charger as per the following table.
Do not charge bat teries with the three-wire LI72 model while printing.
Attempting to print while charging can result in improperly charged
batteries
Indicator
Steady yellow indicatorStandbyAC power on; no
Slow (1 Hz) flashing yellow
indicator
Fast (4 Hz) flashing green
indicator
Slow (1 Hz) flashing green
indicator
Fast (4 Hz) flashing yellow
indicator
Steady green indicatorReady
Slow (1 Hz) flashing alternate
yellow and green indicator
RW Series User Guide
Charger
Function
Pre-Charge
Rapid Charge
Maintain
Error
Wait
15
Charger Status
battery being charged
Charger is applying
trickle charge current
(5% of maximum) to
bring a cold battery
temperature up to 0°C
before starting a full
charge cycle
Charger is applying the
maximum charge rate
to the battery
Charger is in trickle
charge mode(10% of
nominal cahrge value).
The battery may have
an internal short, or
its charge monitoring
circuitry may be
malfunctioning. The
battery pack should not
be used any further.
No charge is being
applied to the battery
Battery temperature is
too hot. Charging will
not begin until battery
temperature reaches
45°C.
continued
-
Fault
Fast Charge
Fault
Fast Charge
Fault
Fast Charge
Ready
Power
Full Charge
Ready
Full Charge
Ready
Full Charge
Full Charge
Fault
Fast Charge
Ready
Charging will cease three (3) hours after the charger has entered the
“Maintain” mode.
Model UCLI72-4 Quad Charger
The UCLI72-4 Quad Charger is designed to charge up to four
RW Series battery packs simultaneously. Batteries must be
removed from the printer to be charged in the Quad Charger.
1. Ensure that the charger has been installed properly per
the Quad Charger instruction manual. Ensure that the
power indicator on the front panel is on.
2. Remove any protective shrink-wrap and labels from all
battery packs prior to use. Plug a battery pack into any
one of the four charging bays as shown in Figure 7, noting
the orientation of the battery pack. Slide the battery pack
into the charging bay until it stops. Then rock the battery
pack back until it snaps into place. The amber indicator
Figure 7: UCLI72-4 Quad Charger
Power
1. Slide Battery Pack into Charger
Bay
2. Rock Battery Pack into
place
Amber
LED
Green
LED
Charger Bay
RW Series User Guide
16
Power Indicator
directly under the battery being charged will turn on if the
battery is properly inserted.
The indicators under the battery will allow you to monitor
the charging process per the following table:
Battery Status Indicators
Amber LED Green LED Battery Status
OnOffCharging
OnFlashing80% charged (O.K. to use)
OffOnCompletely Charged
FlashingOffFault
Important • A fault condition is caused by a problem with the battery.
The charger may indicate a fault because the battery is too hot or cold
to charge reliably. Try to charge the battery again when it returns to the
room’s ambient temperature. If the Amber indicator star ts flashing on
the second attempt, the battery should be discarded. Always dispose of
batteries in a proper manner. Refer to Appendix D
LI 72-4 Charger Cycle Times :
RW 420RW 220
Battery 80% Charged2.5 Hrs1.25 Hrs.
Battery Fully Charged5 Hrs.2.5 Hrs.
Note • Charge times are for completely discharged batteries.
Partially discharged Battery Packs will take less time than
listed in the chart to reach a fully charged state. Once Battery
Packs have reached 80% of their charge capacity they may be
used, but it is recommended that you allow the batteries to
reach a full charge to maintain maximum battery life.
The UCLI72-4 Quad Charger’s safety features will stop
charging a battery after six hours regardless of its charge
state.
17
RW Series User Guide
Loading the Media
The RW series printers are designed to print either continu-
ous (journal) media or label stock.
Loading Media Procedure
1. Open the printer: Refer to Figure 8.
• Press the latch release button on the side of the printer as
shown at “1” below. The media cover will open automati
cally
• Rotate the Media Cover back completely as shown at “2”,
exposing the media compartment and the adjustable media supports.
Figure 8: Opening the Printer
RW 420 printer shown.
-
Media Support
Disks
Media Compartment
18
RW Series User Guide
Loading Media From An Internal Supply
• Refer to Figure 9. Pull the media supports apart as shown.
Insert the roll of media between them, and let the media
supports close. Ensure that the media pulls off the core
in the direction shown in Figure 9. The supports will adjust themselves to the width of the media, and the roll of
media should be able to spin freely on the supports.
Figure 9: Loading Media from an Internal Supply
Media Roll
Note direction media
pulls off the roll.
19
RW Series User Guide
Pull on Media Supports
where shown.
continued
Loading Media From An External Supply
Note • Only the RW 420 supports an external media supply.
Refer to Figure 10. The RW 420 configured with the
External Media option has a loading slot in the rear of
the media compartment allowing you to use standard 4
in. (101.6 mm) wide fanfold media from an external supply. The external supply must be designed such that it
does not exert excessive drag as media is fed through the
printer, which could result in distorted printing.
Zebra offers a series of vehicle cradles for the RW 420
(P/Ns AK17463-003 and AK17463-004) which incorporate
provisions for installation of an external media supply bin.
• Pull the media supports apart, insert a Media Spacer
(Zebra part number BA16625-1) between them, and let
the media supports close. Insert the media from the external supply through the rear feed slot, between the me-
Figure 10: Loading Media from an External Supply
20
RW Series User Guide
Media Spacer
p/n BA16625-1
Feed media through
bottom feed slot
Printing surface of
media must face the
printhead
dia guides and up through the media compartment as
shown. Make sure the side of the media you will be printing on faces the printhead.
4. Close the Media Cover: Refer to Figure 11.
• Pull the media out of the printer as shown at “1.”
• Close the media cover as shown at “2”, ensuring that it
latches securely into place.
• Turn the printer on or press the Feed button if the printer
is already on.
The printer will advance a short strip of media and will then
be ready for printing.
Figure 11: Closing the Media Cover
Press Media Cover
firmly when closing
to ensure it latches
in place.
Pull Media out of
the Printer
21
RW Series User Guide
Zebra RW 420
Signal:0%
Battery (ok)
Latch: ok Rdr
MENU
Operator Controls
Control Panel
The control panel has buttons for the power on/off and media feed functions and a display for providing information regarding printer functions. Two keys provide easy navigation
and selection of menu options affecting many printer functions.
The “Scroll” button allows scrolling through the various op
tions and settings. The “Select” button allows selection of the
option or function displayed on the screen.
Figure 12: LCD Control Panel
Feed Button
Press to advance the media one
blank label or a software determined
length of journal media.
Printer Status Icons
Indicates the status of several
printer functions
Scroll Button
Press to scroll through the
menu choices on the LCD.
-
Power Button
Press to turn unit on. Press again to turn
unit off
RW Series User Guide
Select But ton
Press to select a menu choice
on the LCD.
LCD
See LCD Functions Table for an overview of menu options
NOTE: LCD menu options are under specific application
control. Not all options may be available In your printer’s
application.
22
The top of the screen has a row of status icons which indi-
cate the state of various printer functions:
Indicates a Bluetooth connection is established. A flashing icon indicates data transmission. This icon is functional only with RW series printers with a Bluetooth wireless
option installed.
Indicates that the printer is associated with a wireless
Local Area Network (LAN) using an 802.11x compliant radio. This icon is functional only with RW series printers
with a WLAN wireless option installed.
A flashing icon indicates low battery status. You
should suspend any printing operations and recharge or
replace the Battery Pack as soon as is convenient.
A flashing icon indicates that the media cover is open or
not properly latched.
A flashing icon indicates normal printing activity.
A flashing icon indicates that a file is being downloaded
to the printer.
A flashing icon indicates that the printer does not detect any media. This could indicate an out of media condition, or improperly loaded media.
Programmable LCD Settings
In addition to the status icons, the LCD on the control panel can display many of the printer’s settings and functions as
text as determined by the printer’s application. Applications
can be written to allow the user to view and /or modify these
settings using the scroll and select keys on the display. Refer
to the tables on the following pages for a partial set of printer
features that can be programmed to display on the LCD.
The LCD has a backlighting option which allows viewing of
the screen in a dark environment, or provides better contrast
in a very bright environment. Use of the display backlight will
decrease the time the printer will run between charges. Refer
to the section “Extending Battery Life” for more information.
23
RW Series User Guide
continued
Extended LCD Functions
1
Function Default setting Scroll & Select Options
Sensor Type Bar • Bar
• Gap
Baud Rate 19200 • 9600
• 19200
• 32400
• 57600
• 115200
Data Bits 8 • 7
• 8
Parity N (none) • E (Even)
• N (None)
• O (Odd)
LCD Contrast 8 • Increase (15max.)
• Decrease (15 max.)
No-activity Timeout 120 sec. • Decrease (0 min.)
• Increase (120 max.)
• Off
• On (The 4 text lines
of display will be Flip Screen Off flipped 180 ° when the
printer is in the Cradle
Location of icons will
remain unchanged.
• 1 – Low
Audio Volume 3 • 2 – Medium
• 3 - High
Media Type Journal • Label
• Journal
LCD Backlight
3
Momentary On • Momentary On w/
time delay
• Off
Factory Reset No • No
(Resets all to • Yes
factory set values)
2
NOTE:
1 LCD menu options are under specific application control. Not all options may be available In your
printer’s application.
2. A No-activity timeout value of “0” means the printer will remain on until powered off by the operator.
3. LCD Backlight turns on when any key other than FEED is pressed
24
RW Series User Guide
Display Functions Not Accessible from the Keypad
1
Function Default setting Scroll & Select Options
WLAN ID2 Factory Set N/A
Value
Tear-off 00 • Increase (max. = +10)
Position (Top of Form) • Decrease (min. = -120
• All protocols On
Network & RF Settings • Protocols On or Off
individually
Bridge Mode Off • Off
• On
DTR/VBUS-Power Off Off • On
• Off
Present-at 000 • Increase (max.= +120)
• Decrease (min. = 000
Displays current
Bluetooth parameters n/a Bluetooth operating
parameters
Smart Card or • Off
MSR Card Off • Display “RDR”
Reader Status3
NOTES:
1 The parameters in this table will appear on the display but can be set only by using a PC running
Zebra’s Label Vista label creation program and a data cable link to the printer.
2. Can be adjusted from the factory default using a PC running Zebra’s Label Vista label creation program
and a data cable link to the printer.
3. Card reader status is under application control, and is not user selectable.
.
25
RW Series User Guide
Verify the Printer Is Working
Before you connect the printer to your computer or portable
data terminal, make sure that the printer is in proper working
order. You can do this by printing a configuration label using
the “two key reset” method. If you can’t get this label to print,
refer to “Troubleshooting.”
Printing a Configuration Label
1. Turn the printer off. Load the media compartment with
journal media (media with no black bars printed on the
back)
2. Press and hold the Feed Button.
3. Press and release the Power button and keep the Feed
button pressed. When printing starts, release the Feed
button.
The unit will print a line of interlocking “x” characters to
ensure all elements of the printhead are working, print out the
version of software loaded in the printer and then print two reports.
The first report indicates model, ROM version, serial num
ber, baud rate, etc. The second report prints out more detailed information on the printer’s configuration and parameter
settings. If no second report appears, there is no application
loaded. (See the Troubleshooting Section for a sample printout and a further discussion on how to use the configuration
label as a diagnostic tool.)
-
26
RW Series User Guide
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