Zebra Technologies RW SERIES User Manual

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UMAN-RWS-006 Rev. A November, 2006

Proprietary Statement ..................................................5

Document Conventions ................................................

Introduction to the RW Series ...................................

Unpacking and Inspection ................................................... 10

Reporting Damage .............................................................. 10

Getting Ready to Print ................................................ 11

Battery Safety ...................................................................... 11

Charger Safety ..................................................................... 11

Installing RW Series Batteries .................................................................... 13

Charging the Battery .................................................................................. 13

Charging Battery Packs with the Two-Wire Version ..............................

Charging Battery Packs with the Three-Wire Version ........................... 15

Model UCLI72-4 Quad Charger .................................................................. 16

Loading the Media ............................................................... 18

Loading Media Procedure .......................................................................... 18

Loading Media From An Internal Supply ..................................................

Loading Media From An External Supply .................................................

Operator Controls ................................................................ 22

Control Panel .............................................................................................. 22

Programmable LCD Settings .....................................................................

Verify the Printer Is Working ................................................ 26

Printing a Conﬁguration Label ................................................................... 26

Connecting the Printer ................................................27

Cable Communications ....................................................... 27

Serial (RS232C) ........................................................................................... 27

USB ............................................................................................................ 28

Wireless Communications .................................................. 29

Wireless Communications with Bluetooth® ............................................. 29

Bluetooth Networking Overview ............................................................... 29

Wireless Local Area Network Overview ....................................................

Setting Up the Software ............................................................................. 30

Radio Regulatory Information .................................... 32

Bluetooth RW -ZBR3 Radio (RW 220 and RW 420) ........... 32

Compact Flash (802.11b) Radio Module ............................ 33

Zebra Value Radio, 802.11b ................................................ 35

WLAN Module Using 802.11b/g Radio .............................. 37

Compact Flash (802.11b) and Bluetooth Co-located Radio

Modules ............................................................................... 39

Card Reader Options ................................................... 41

Magnetic Stripe Reader ....................................................... 41

Smart Card Reader .............................................................. 43

Using the Accessories ................................................. 44

Belt Clip ................................................................................ 44

Adjustable Shoulder Strap .................................................. 45

RW Series User Guide

19 20

continued

Cradles ................................................................................. 46

RW 420 Vehicle Cradle ............................................................................... 46

Installing the Printer in the Cradle .........................................................

Removing the Printer from the Cradle ..................................................

RW 220 Vehicle Cradle ...............................................................................

Installing the Printer in the Cradle .........................................................

Removing the Printer from the Cradle .................................................. 51

47 49 50 50

Preventive Maintenance .............................................52

Extending Battery Life ......................................................... 52

General Cleaning Instructions ............................................. 53

Troubleshooting .......................................................... 55

LCD Control Panel Indicators .............................................. 55

Troubleshooting Topics ....................................................... 55

Troubleshooting Techniques ............................................... 58

Printing a Conﬁguration Label ................................................................... 58

Performing a Forced Shutdown .................................................................

Communications Diagnostics .................................................................... 58

Calling Technical Support .......................................................................... 59

Speciﬁcations .............................................................. 63

Printing Speciﬁcations ........................................................ 63

Memory/Communications Speciﬁcations .......................... 63

Communications Ports ........................................................ 64

USB ......................................................................................................... 64

RS232 ...................................................................................................... 64

RW 420 Media Speciﬁcations ............................................. 66

RW 220 Media Speciﬁcations ............................................. 66

Font/Bar Code Speciﬁcations .............................................. 67

Physical/Environmental/Electrical Speciﬁcations .............. 68

RW Series Accessories ...................................................... 71

Appendix A Interface Cables .............................................. 72

RS232 Download Cable ............................................................................. 72

USB Cable ................................................................................................... 72

More Interface Cables ................................................................................ 73

Appendix B Media Supplies ............................................... 74

Appendix C

Appendix D ...................................................................

Product Support ......................................................................................... 76

Battery Disposal ......................................................................................... 78

Product Disposal ........................................................................................

Maintenance Supplies ....................................... 75

Appendix E Using www.zebra.com ....................................... 79

Index .............................................................................

Patent Numbers ...........................................................

81 83

RW Series User Guide

Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equip ment described herein. Such propriet ary information may not be used, reproduced, or dis closed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.

Product Improvements

Since continuous product improvement is a policy of Zebra Technologies Corporation, all speciﬁcations and signs are subject to change without notice.

FCC Compliance Statement

Class B digital device. Tested to comply with FCC standards for home or of ﬁce use. WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure re quirement s this device shall be used in accordance with the operating conditions and in

structions listed in this manual. Note that there are several radio options available with this printer. Additional regulatory information is contained in later sections devoted to each radio individually. NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables mus t be used with the unit to insure compliance. Changes or modiﬁcations to this unit not expressly approved by Zebra Technologies Cor

poration could void the user’s authorit y to operate this equipment .

Canadian Compliance Statement

This Class B digit al apparatus complies with Canadian ICES -0 03. Cet appareil numérique de la classe B est conforme á la norme NMB- 003 du Canada. “IC:” before the equipment certiﬁcation number signiﬁes that the Industry Canada techni

cal speciﬁcations were met. It does not guarantee that the certiﬁed product will operate to the user’s satis faction.

Agency Approvals and Regulatory Information

• FCC part 15 • Canadian STD RSS -210

• NOM/NYCE (Mexico) • EN60950 : 2000 Safety Standard

• EN55022:1998 Class B European • C-Tick (Australia) Electromagnetic Radiation Standard

Liability Disclaimer

Inasmuch as every effort has been made to supply accurate information in this manual, Zebra Technologies Corporation is not liable for any erroneous information or omis sions. Zebra Technologies Corporation reser ves the right to correct any such errors and disclaims

liabilit y resulting therefrom.

No Liability for Consequential Damage

In no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business proﬁts, business interruption, loss of business in formation, or other pecuniary loss) arising out of the use of or the re sults of use of or inability to use such produc t, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Because some states do not allow the exclusion of liabilit y for consequential or incidental damages, the above limitation may not apply to you.

Copyrights

The copyrights in this manual and the label print engine described therein are owned by Zebra Technologies Corporation. Unauthorized reproduction of this manual or the sof tware in the label print engine may result in imprisonment of up to one year and ﬁnes of up to $10,000 (17 U.S.C.5 06). Copyright violators may be subject to civil liabilit y. This product may contain ZPL

izer

, ZPL II®, and ZebraLinktm programs; Element Energy Equal-

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide. Monot ype the United States Patent and Trademark Of ﬁce and may be registered in certain jurisdic tions. Andy

, Intellifont® and UFST® are trademarks of Monotype Imaging, Inc. registered in

, CG PalacioTM, CG Century SchoolbookTM, CG TriumvirateTM, CG TimesTM, Monot ype

RW Series User Guide

continued

KaiTM, Monot ype MinchoTM and Monotype SungTM are trademarks of Monotype Imaging, Inc. and may be registered in some jurisdictions. HY Gothic Hangul

Angsana

, Arial®, Book Antiqua®, Corsiva®, Gill Sans®, Sorts® and Times New Roman® are

Andale

is a trademark of Hanyang Systems, Inc.

is a trademark of Unity Progress Company (UPC) Limited.

trademarks of The Monotype Corporation registered in the United States Patent and Trade mark Ofﬁce and may be registered in cer tain jurisdictions. Century Gothic™, Bookman Old Style

and Centur y SchoolbookTM are trademarks of The Monot ype Corporation and may be registered in certain jurisdictions. HGPGothicB is a trademark of the Ricoh company, Ltd. and may be registered in some ju risdictions.

Univers

is a trademark of Heidelberger Druckmaschinen AG, which may be regis tered in

certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG.

is a trademark of Bauer Types SA registered in the United States Patent and Trade-

Futura mark Ofﬁce and may be registered in some jurisdictions. TrueType

is a trademark of Apple Computer, Inc. registered in the United States Patent and Trademark Of ﬁce and may be registered in cert ain jurisdictions. All other brand names, product names, or trademarks belong to their respective holders.

2006 ZIH Corp.

RW Series User Guide

Document Conventions

The following conventions are used throughout this docu-

ment to convey certain information:

If you are viewing this guide online, click the

underlined te

xt to jump to a related Web site. Click on

italic text (not underlined) to jump to that location in this manual.

Cautions, Important, and Note

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a

burn

Caution • Advises you that failure to take or avoid a speciﬁc action

could result in physical harm to you.

Caution • Advises you that failure to take or avoid a speciﬁc action

could result in physical harm to the hardware.

Important • Advises you of information that is essential to complete a

task.

Note • Indicates neutral or positive information that emphasizes or

supplements important points of the main text.

RW Series User Guide

Figure 1: RW 420 Overview

1. Platen Roller

2. Bar Sensor

3. Media Support Disks

4. Printhead

5. Latch Release Button

6. Magnetic Stripe Reader (MSR) Slot

7. Communications Port Door

8. “D” Rings

9. Control Panel

10. Smart Card Slot

11. Gap Sensor

12. Bottom Media Feed Slot (external media models only)

13. Media Cover

14. Belt Clip

15. Communications Port

16. Battery

17. Docking Connector Cover

18. Battery Charging Receptacle 18

RW Series User Guide

Figure 2: RW 220 Overview

1. Platen Roller

2. Bar Sensor

3. Media Support Disks

4. Printhead

5. Latch Release Button

6. Magnetic Stripe Reader (MSR) Slot

7. “D” Rings

8. Control Panel

9. Smart Card Slot

10. Gap Sensor

11. Media Cover

12. Communications Port Door

13. Communications Port

14. Belt Clip

15. Batter y

16. Battery Charging Receptacle

RW Series User Guide

Introduction to the RW Series

Thank you for choosing one of our Zebra RW series Mobile Printers. It is one of a series of rugged printers that are sure to become productive and efﬁcient additions to your workplace thanks to their innovative design. Because the RW series is made by Zebra Technologies, you’re assured of world-class support for all of your bar code printers, software, and supplies.

• This User’s Guide gives you the information you’ll need to operate and maintain your RW 220 or RW 420 printer.

• The RW series printers use the CPCL programming lan

guage. To create and print receipts and labels using the CPCL language, refer to our Label Vista™ label creation program or the Mobile Printing Systems CPCL Programming Manual which are both available on our Web site at: http://www.zebra.com .

• RW series printers software includes interpreters for the ZPL II® programming language (up to Version 30.8.4) and the EPL programming language. Manuals for the ZPL and EPL label design programming languages are also available on our Web site. Refer to Appendix “E” of this manual for more information on accessing and downloading manuals and other user information.

Unpacking and Inspection

Inspect the printer for possible shipping damage:

• Check all exterior surfaces for damage.

• Open the media cover (refer to “Loading the Media” in the Getting Ready to Print section) and inspect the media compartment for damage.

In case return shipping is required, save the carton and all

packing material.

Reporting Damage

If you discover shipping damage:

• Immediately notify and ﬁle a damage report with the ship ping company. Zebra Technologies Corporation is not responsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy.

• Keep the carton and all packing material for inspection.

• Notify your authorized Zebra re-seller.

RW Series User Guide

Getting Ready to Print

Battery Safety

The Battery Packs used on Zebra Mobile Printers contain a great deal of energy and can cause personal injury or start a ﬁre if used improperly or carelessly. Please observe the following safety practices:

Caution • Avoid accidental short circuiting of any battery. Allowing

battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a ﬁre.

Caution • Batteries can explode or catch ﬁre if improperly charged

or exposed to high temperatures or ﬁre. Do not disassemble, crush or expose batteries to water.

Caution • Use of any charger not approved speciﬁcally by Zebra for use

with its batteries could cause damage to the bat tery pack or the printer and will void the warranty.

Read carefully and always observe the safety guidelines for Li-Ion

batteries provided with each Bat tery Pack.

Charger Safety

Do not place the LI72-4 Quad Charger in locations where liquids or

metallic objects may be dropped into the charging bays.

Use care in locating either the LI 72 Single Charger or the LI 72-4 Quad

Charger. Do not block the ventilating slots on the top and bottom covers. Ensure that the Charger is plugged into a power source which won’t accidently be turned off if you will be charging batteries overnight.

Required Regulatory Text for Argentina

Only certiﬁed adaptors with the following electrical characteristics

shall be used. The use of different adaptors could damage the device, present hazards to the user and declare the correspondent guaranty

void. LI 72: Input ratings: 100-240 VAC 50/60Hz 200mA., Class 2 Output ratings: 8.4 VDC, 800 mA

RW Series User Guide

Figure 3: Installing the RW 420 Battery

Rotate Belt Clip out of the way.

Insert this end of the Battery Pack into the printer

Rock the Battery Pack into the Printer until the latch clicks into place.

Figure 4: Installing the RW 220 Battery

Rock the Battery Pack into the Printer until the latch clicks into place.

RW Series User Guide

Rotate Belt Clip out of the way.

Insert this end of the Battery Pack into the printer

Installing RW Series Batteries

Important • Batteries are shipped uncharged. Remove protective

shrink-wrap and labels from new battery packs prior to use.

1. Rotate the Belt Clip to allow access to the Battery compartment. This is an optional step on the RW 220.

2. Insert the battery into the printer as shown in Figure 3 or 4,

3. Rock the Battery into the printer as shown until it locks in place.

When the battery is ﬁrst installed, the Control Panel indicators may brieﬂy turn on and then go off, indicating the battery is not fully charged (see “Charging the Battery” below and “Operator Controls.”)

Figure 5: LI 72 Single Charger

LI72 Charger

For best results, remove the Battery Pack while charging.

Charger Jack

Charging the Battery

The LI72 is a wall mounted fast charger with universal 110 to 230, 50-60 Hz. VAC input. Multiple A.C. plug conﬁgurations comply with most international standards. This charger is intended for use with the RW series printers which are equipped with Lithium Ion (Li-Ion) batteries.

RW Series User Guide

continued

Charging

Trickle Charging Fault Conditio

Yellow Green

Figure 6: LI 72 Single Charger Types

LI72 2-Wire Charger

LI72 3-Wire Charger

The LI 72 is supplied in two variations: a two wire version and a three-wire versionper Figure 6. The three-wire version offers more intelligent charging features and will gradually replace the two-wire version as production is ramped-up.

Both of the LI72 models will charge a battery pack as fast as its charge level will allow, and then switch over to a maintenance charge to keep the charge at its maximum.

Charging Battery Packs with the Two-Wire Version

Plug the LI72 into the appropriate A.C. wall receptacle, then insert the charge cable into the battery pack charger jack.

The charge indicator LED will indicate the status of the char ger as follows:

Indicator

Steady

Slow Flashing (1 HZ) Maintain Battery is ready for use

Rapid Flashing (4 Hz) Error

Charger

Function

Charging. Battery Pack is undergoing a

Charger Status

fast charge

The battery may have an internal short, or its charge monitoring circuitry may be malfunctioning. The battery pack should not be used any further.

RW Series User Guide

Do not charge bat teries with the two-wire LI72 model while printing.

Attempting to print while charging can result in inproperly charged batteries.

Once the battery has charged, do not leave the two-wire charger

plugged into the printer. Leaving the charger plugged into the printer for a prolonged period of time could cause damage to the printer.

Charging Battery Packs with the Three-Wire Version

Plug the LI72 into the appropriate A.C. wall receptacle, then

insert the charge cable into the battery pack charger jack.

The yellow/green charge indicator LED will indicate the sta

tus of the charger as per the following table.

Do not charge bat teries with the three-wire LI72 model while printing.

Attempting to print while charging can result in improperly charged batteries

Indicator

Steady yellow indicator Standby AC power on; no

Slow (1 Hz) ﬂashing yellow indicator

Fast (4 Hz) ﬂashing green indicator

Slow (1 Hz) ﬂashing green indicator

Fast (4 Hz) ﬂashing yellow indicator

Steady green indicator Ready

Slow (1 Hz) ﬂashing alternate yellow and green indicator

RW Series User Guide

Charger

Function

Pre-Charge

Rapid Charge

Maintain

Error

Wait

Charger Status

battery being charged

Charger is applying trickle charge current (5% of maximum) to bring a cold battery temperature up to 0°C before starting a full charge cycle

Charger is applying the maximum charge rate to the battery

Charger is in trickle charge mode(10% of nominal cahrge value).

The battery may have an internal short, or its charge monitoring circuitry may be malfunctioning. The battery pack should not be used any further.

No charge is being applied to the battery

Battery temperature is too hot. Charging will not begin until battery temperature reaches 45°C.

continued

Fault

Fast Charge

Fault

Fast Charge

Fault

Fast Charge

Ready

Power

Full Charge

Ready

Full Charge

Ready

Full Charge

Fault

Fast Charge

Ready

Charging will cease three (3) hours after the charger has entered the

“Maintain” mode.

Model UCLI72-4 Quad Charger

The UCLI72-4 Quad Charger is designed to charge up to four RW Series battery packs simultaneously. Batteries must be removed from the printer to be charged in the Quad Charger.

1. Ensure that the charger has been installed properly per the Quad Charger instruction manual. Ensure that the power indicator on the front panel is on.

2. Remove any protective shrink-wrap and labels from all battery packs prior to use. Plug a battery pack into any one of the four charging bays as shown in Figure 7, noting the orientation of the battery pack. Slide the battery pack into the charging bay until it stops. Then rock the battery pack back until it snaps into place. The amber indicator

Figure 7: UCLI72-4 Quad Charger

Power

1. Slide Battery Pack into Charger Bay

2. Rock Battery Pack into place

Amber LED

Green LED

Charger Bay

RW Series User Guide

Power Indicator

directly under the battery being charged will turn on if the battery is properly inserted.

The indicators under the battery will allow you to monitor

the charging process per the following table:

Battery Status Indicators

Amber LED Green LED Battery Status

On Off Charging

On Flashing 80% charged (O.K. to use)

Off On Completely Charged

Flashing Off Fault

Important • A fault condition is caused by a problem with the battery.

The charger may indicate a fault because the battery is too hot or cold to charge reliably. Try to charge the battery again when it returns to the room’s ambient temperature. If the Amber indicator star ts ﬂashing on the second attempt, the battery should be discarded. Always dispose of batteries in a proper manner. Refer to Appendix D

LI 72-4 Charger Cycle Times :

RW 420 RW 220

Battery 80% Charged 2.5 Hrs 1.25 Hrs.

Battery Fully Charged 5 Hrs. 2.5 Hrs.

Note • Charge times are for completely discharged batteries.

Partially discharged Battery Packs will take less time than listed in the chart to reach a fully charged state. Once Battery Packs have reached 80% of their charge capacity they may be used, but it is recommended that you allow the batteries to reach a full charge to maintain maximum battery life.

The UCLI72-4 Quad Charger’s safety features will stop charging a battery after six hours regardless of its charge state.

RW Series User Guide

Loading the Media

The RW series printers are designed to print either continu-

ous (journal) media or label stock.

Loading Media Procedure

1. Open the printer: Refer to Figure 8.

• Press the latch release button on the side of the printer as shown at “1” below. The media cover will open automati cally

• Rotate the Media Cover back completely as shown at “2”, exposing the media compartment and the adjustable media supports.

Figure 8: Opening the Printer

RW 420 printer shown.

Media Support Disks

Media Compartment

RW Series User Guide

Loading Media From An Internal Supply

• Refer to Figure 9. Pull the media supports apart as shown. Insert the roll of media between them, and let the media supports close. Ensure that the media pulls off the core in the direction shown in Figure 9. The supports will adjust themselves to the width of the media, and the roll of media should be able to spin freely on the supports.

Figure 9: Loading Media from an Internal Supply

Media Roll

Note direction media pulls off the roll.

RW Series User Guide

Pull on Media Supports where shown.

continued

Loading Media From An External Supply

Note • Only the RW 420 supports an external media supply.

Refer to Figure 10. The RW 420 conﬁgured with the

External Media option has a loading slot in the rear of the media compartment allowing you to use standard 4 in. (101.6 mm) wide fanfold media from an external supply. The external supply must be designed such that it does not exert excessive drag as media is fed through the printer, which could result in distorted printing.

Zebra offers a series of vehicle cradles for the RW 420

(P/Ns AK17463-003 and AK17463-004) which incorporate provisions for installation of an external media supply bin.

• Pull the media supports apart, insert a Media Spacer (Zebra part number BA16625-1) between them, and let the media supports close. Insert the media from the external supply through the rear feed slot, between the me-

Figure 10: Loading Media from an External Supply

RW Series User Guide

Media Spacer p/n BA16625-1

Feed media through bottom feed slot

Printing surface of media must face the printhead

dia guides and up through the media compartment as shown. Make sure the side of the media you will be printing on faces the printhead.

4. Close the Media Cover: Refer to Figure 11.

• Pull the media out of the printer as shown at “1.”

• Close the media cover as shown at “2”, ensuring that it latches securely into place.

• Turn the printer on or press the Feed button if the printer is already on.

The printer will advance a short strip of media and will then

be ready for printing.

Figure 11: Closing the Media Cover

Press Media Cover

ﬁrmly when closing

to ensure it latches

in place.

Pull Media out of

the Printer

RW Series User Guide

Zebra RW 420

Signal:0% Battery (ok) Latch: ok Rdr

Operator Controls

Control Panel

The control panel has buttons for the power on/off and media feed functions and a display for providing information regarding printer functions. Two keys provide easy navigation and selection of menu options affecting many printer functions.

The “Scroll” button allows scrolling through the various op tions and settings. The “Select” button allows selection of the option or function displayed on the screen.

Figure 12: LCD Control Panel

Feed Button

Press to advance the media one blank label or a software determined length of journal media.

Printer Status Icons

Indicates the status of several printer functions

Scroll Button

Press to scroll through the menu choices on the LCD.

Power Button

Press to turn unit on. Press again to turn unit off

RW Series User Guide

Select But ton

Press to select a menu choice on the LCD.

LCD

See LCD Functions Table for an overview of menu options

NOTE: LCD menu options are under speciﬁc application control. Not all options may be available In your printer’s application.

The top of the screen has a row of status icons which indi-

cate the state of various printer functions:

Indicates a Bluetooth connection is established. A ﬂashing icon indicates data transmission. This icon is functional only with RW series printers with a Bluetooth wireless option installed.

Indicates that the printer is associated with a wireless Local Area Network (LAN) using an 802.11x compliant radio. This icon is functional only with RW series printers with a WLAN wireless option installed.

A ﬂashing icon indicates low battery status. You should suspend any printing operations and recharge or replace the Battery Pack as soon as is convenient.

A ﬂashing icon indicates that the media cover is open or

not properly latched.

A ﬂashing icon indicates normal printing activity.

A ﬂashing icon indicates that a ﬁle is being downloaded

to the printer.

A ﬂashing icon indicates that the printer does not detect any media. This could indicate an out of media condition, or improperly loaded media.

Programmable LCD Settings

In addition to the status icons, the LCD on the control panel can display many of the printer’s settings and functions as text as determined by the printer’s application. Applications can be written to allow the user to view and /or modify these settings using the scroll and select keys on the display. Refer to the tables on the following pages for a partial set of printer features that can be programmed to display on the LCD.

The LCD has a backlighting option which allows viewing of the screen in a dark environment, or provides better contrast in a very bright environment. Use of the display backlight will decrease the time the printer will run between charges. Refer to the section “Extending Battery Life” for more information.

RW Series User Guide

continued

Extended LCD Functions

Function Default setting Scroll & Select Options

Sensor Type Bar • Bar

• Gap Baud Rate 19200 • 9600

• 19200

• 32400

• 57600

• 115200 Data Bits 8 • 7

• 8 Parity N (none) • E (Even)

• N (None)

• O (Odd) LCD Contrast 8 • Increase (15max.)

• Decrease (15 max.)

No-activity Timeout 120 sec. • Decrease (0 min.)

• Increase (120 max.)

• Off

• On (The 4 text lines of display will be Flip Screen Off ﬂipped 180 ° when the printer is in the Cradle Location of icons will remain unchanged.

• 1 – Low Audio Volume 3 • 2 – Medium

• 3 - High Media Type Journal • Label

• Journal LCD Backlight

Momentary On • Momentary On w/

time delay

• Off Factory Reset No • No

(Resets all to • Yes factory set values)

NOTE:

1 LCD menu options are under speciﬁc application control. Not all options may be available In your printer’s application.

2. A No-activity timeout value of “0” means the printer will remain on until powered off by the operator.

3. LCD Backlight turns on when any key other than FEED is pressed

RW Series User Guide

Display Functions Not Accessible from the Keypad

Function Default setting Scroll & Select Options

WLAN ID2 Factory Set N/A Value Tear-off 00 • Increase (max. = +10)

Position (Top of Form) • Decrease (min. = -120

• All protocols On Network & RF Settings • Protocols On or Off individually

Bridge Mode Off • Off

• On

DTR/VBUS-Power Off Off • On

• Off

Present-at 000 • Increase (max.= +120)

• Decrease (min. = 000

Displays current Bluetooth parameters n/a Bluetooth operating parameters

Displays current

802.11b WLAN parameters n/a 802.11b operating parameters

Media Type Journal • Journal

• Label

Smart Card or • Off MSR Card Off • Display “RDR” Reader Status3

NOTES:

1 The parameters in this table will appear on the display but can be set only by using a PC running Zebra’s Label Vista label creation program and a data cable link to the printer.

2. Can be adjusted from the factory default using a PC running Zebra’s Label Vista label creation program and a data cable link to the printer.

3. Card reader status is under application control, and is not user selectable.

RW Series User Guide

Verify the Printer Is Working

Before you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a conﬁguration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting.”

Printing a Conﬁguration Label

1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)

2. Press and hold the Feed Button.

3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button.

The unit will print a line of interlocking “x” characters to ensure all elements of the printhead are working, print out the version of software loaded in the printer and then print two reports.

The ﬁrst report indicates model, ROM version, serial num ber, baud rate, etc. The second report prints out more detailed information on the printer’s conﬁguration and parameter settings. If no second report appears, there is no application loaded. (See the Troubleshooting Section for a sample printout and a further discussion on how to use the conﬁguration label as a diagnostic tool.)

RW Series User Guide

Connecting the Printer

The printer must establish communications with a host terminal which sends the data to be printed. Communications occur in three basic ways:

• By a cable between the printer and its host terminal using either RS232C or USB protocols

• By means of a Bluetooth short-range radio frequency link

• By means of a wireless LAN (Local Area Network) per

802.11b speciﬁcations

Cable Communications

Caution • The printer should be turned off before connecting or

disconnecting the communications cable.

Figure 13: Communications Port

USB Port

Align Locking Plug features with these cutouts.

Rotate clockwise to lock the cable in place; counterclockwise to unlock the cable.

RS232 Port

Serial (RS232C)

Note • All RW series printers can communicate by cable; the speciﬁc

cable supplied with your printer will vary with the host terminal.

The 10- pin modular connector on your communications cable plugs into the serial (RS232C) communications port on the side of the printer. Plug the connector into the RS232C port and ensure the locking device has clicked into position. Then press the Locking Plug into the opening around the connector, aligning its locking features with the cutouts on the printer case. Turn the Locking Plug clockwise one-quarter turn to se cure it in place.

continued

RW Series User Guide

The other end of the cable must be plugged into the host terminal as shown in Figure 15, or to a serial port on a computer as shown in Figure 15. Communications between the terminal and the printer are controlled by the applications running on the terminal and the printer.

USB

RW series Printers also can communicate by cable via the USB protocol. The USB port is a USB Mini-AB type connector located directly above the 10- pin modular connector used for RS232C communications. (Refer to Figure 13)

Figure 14: Communications to a Terminal

Communications

Printer Communications Port

Cable

Part number varies. Refer to Appendix A

Figure 15: Communications to a PC

RS232

Communications Cable

Refer to Appendix A for part

number

RW Series User Guide

USB Communications Cable

Refer to Appendix A for part number

continued

The RW series is conﬁgured with the USB Open HCI inter-

face driver allowing it to communicate with Windows

based devices. USB drivers are included in the Zebra Universal Driver which can be downloaded from www.zebra.com. Other terminals or communications devices may require the installation of special drivers to use the USB connection. Consult your Zebra reseller or the factory for further details.

Wireless Communications

Wireless Communications with Bluetooth®

“Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies. This limits the range of a Bluetooth device to about 10 meters (about 32 feet).

Both the printer and the device it communicates with must follow the Bluetooth standard.

Bluetooth Networking Overview

Each Bluetooth enabled RW series printer has a unique Bluetooth Device Address (BDA) loaded into its radio module when manufactured.

Bluetooth software is always running in the background, ready to respond to connection requests. One device (known as the master or the client) must request a connection with an other. The second device (the slave or the server) then accepts or rejects the connection. A Bluetooth enabled RW series printer will normally act as a slave creating a miniature network with the terminal sometimes referred to as a “piconet.”

For the most part, communications using Bluetooth are initi ated and processed without any operator intervention.

RW 420 printers can be equipped with both a Bluetooth and an 802.11b radio, allowing communications with both Bluetooth enabled devices and a Wireless Local Area Network (WLAN) (see discussion below).

Wireless Local Area Network Overview

RW series printers can be equipped with several radio options which use the industry standard 802.11 WLAN protocol.

• RW series printers with a Compact Flash (CF) ra

RW Series User Guide

continued

dio module can be identiﬁed by the FCC ID number “I28MD-RW4137” and other regulatory information on the serial number label on the back of the unit.

• RW series printers with a Zebra Value Radio, 802.11b can be identiﬁed by the FCC ID number “I28MD-ZLAN11B” and other regulatory information on the serial number label on the back of the unit.

• RW series Wireless Network Printers with the Zebra 802.11b/g WLAN radio module can be identiﬁed by the text “Wireless Network Printer” and FCC ID: I28MD-ZLAN11G on the serial number label on the back of the printer.

• RW 420 printers with both an 802.11b WLAN radio and a Bluetooth radio running in the same unit are considered to be dual radio devices. At present only one dual radio conﬁguration is offered, for RW 420 only, with Bluetooth radio FCC ID “I28MD-BTC2TY3” and 802.11b Compact ﬂash radio FCC ID “I28MD-RW4137”. The FCC ID num

bers and other regulatory information for both radios are located on the serial number label on the back of the RW 420.

Printers so equipped allow wireless communication as a node within a WLAN and its wireless capabilities allow communications from any point within the WLAN’s perimeter. Printers equipped with the dual Bluetooth/802.11b WLAN radio conﬁguration can be linked to both a WLAN and a Bluetooth network simultaneously.

Methods of establishing communications to RW series printers will vary with each LAN application. General information on establishing WLAN communications can be found in either the ”CPCL Programmers Manual” or the “Quick Start Guide for Mobile Wireless Printers” both available at

www.zebra.com. More information and LAN conﬁguration

utilities may also be found in Zebra’s Label Vista™ program (version 2.8 and later). Label Vista may be downloaded from Zebra’s Web site at www.zebra.com.

Setting Up the Software

RW series printers use Zebra’s CPCL Programming language which was designed for mobile printing applications. CPCL is

RW Series User Guide

fully described in the ”CPCL Programmers Manual”, available on-line at www.zebra.com.

You can also use Label Vista™, Zebra’s Windows

based label creation program which uses a graphical interface to create and edit labels in the CPCL language. Label Vista is available on-line from www,zebra.com.

RW series printers support an interpreter for ZPL II

, or EPL programming languages. If you plan to use ZPL II or EPL, refer to the appropriate Programming Guides available on-line from Zebra’s Web site. If you choose to use a third party label preparation system, follow the installation instructions included in the package.

RW Series User Guide

Radio Regulatory Information

Bluetooth RW -ZBR3 Radio (RW 220 and RW 420)

Caution • Exposure to Radio Frequency Radiation.

The radiated output power of this internal Bluetooth radio is far below

the FCC radio frequency exposure limits. The internal Bluetooth radio operates within guidelines found in radio frequency safety standards and recommendations. Do not use the printer in an unauthorized manner.

Note • The following section only applies when the RW-ZBR3 Bluetooth

Radio (FCC ID: I28MD-BTC2TY3) is installed in an RW series printer. Unless speciﬁed elsewhere in this manual, the antenna used for this transmitter must not be co-located or must not operate in conjunction with any other antenna.

European Regulatory Information for the RW-ZBR3 Bluetooth Radio

This device is intended for use in all EU and EFTA member states.

Europe – EU Declaration of Conformity

This device complies with the essential requirement s of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&T TE Directive 1999/ 5/ EC:

• EN 60950: 20 00 Safety of Information Technology Equipment

• EN 300 328-2 V1.4.1 (2003-04) Technical requirements for spread-spectrum radio equipment

• EN 301 489-1/-17 V1.4.1/1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment.

This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and ofﬁce use in all EU and EFTA member states.

Impor tant Notice:

This de vice is a port able RF print er intended

for comm ercial and in dustrial us e in all EU

and EFTA me mber state s.

RW Series User Guide

Compact Flash (802.11b) Radio Module

The following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: I28MD-RW4137) is installed in a RW series printer. The FCC ID number is on the serial number label on the back of the printer and can be read with the module installed. Other than conditions speciﬁed elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for this transmitter must not be co-located or must not operate in conjunction with any other antenna.

Caution • Use of a RW series printer with the radio module marked

with “FCC ID: I28MD-RW4137” meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn conﬁguration with no minimum separation. In this conﬁguration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard conﬁguration must always be used when the printer is body worn.

RW 220 printers with this radio option have been SAR tested. The

maximum SAR value measured for each model was 0.011527 W/g averaged over 1 gram.

RW 420 printers with this radio option have been SAR tested. The

maximum SAR value measured for each model was 0.062 W/kg averaged over 1 gram.

European Regulatory Information for this Radio

AT BE CY CZ DK

EE FI FR DE GR

HU IE IT LV LT

LU MT NL PL PT

Note: - Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all EFTA member states (CH, IS, LI, NO

SK SI ES SE GB

)

0336

Impor tant Notice:

This de vice is a port able RF print er intended

RW Series User Guide

for comm ercial and in dust rial us e in all EU and EFTA memb er states exc ept in France w here rest rictive use a pplies.

continued

Europe – EU Declaration of Conformity

• EN 60950: 20 00 Safety of Information Technology Equipment

• EN 300 328-2 V1.2.1 (2001-12) Technical requirements for spread-spectrum radio equipment

• EN 301 489-17 V1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment.

This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and ofﬁce use in all EU and EFTA member states, except in France where restrictive use applies.

The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (24122472 MHz) may be used. For more information see http://ww w.art-telecom.f

01 Ain 36 Indre 69 Rhone

02 Aisne 37 Indre et Loire 70 Haute Saone

03 Allier 39 Jura 71 Saone et Loire

05 Hautes Alpes 41 Loir et Cher 72 Sarthe

08 A rdennes 42 Loire 75 Paris

09 Ariege 45 Loiret 77 Seine et Marne

10 Aube 50 Manche 78 Yvelines

11 Aude 54 Meurthe et Moselle 79 Deux Sievres

12 Aveyron 55 Meuse 82 Tarn et Garonne

16 Charente 57 Moselle 84 Vaucluse

19 Correze 58 Nievre 86 Vienne

2A Corse Sud 59 Nord 88 Vosges

2B Haute Corse 60 Oise 89 Yonne

21 Cote d’Or 61 Orne 90 Territoire de Belfort

24 Dordogne 63 Puy de Dome 91 Essonne

25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine

26 Drome 65 Haute s Pyrenees 93 Seine St Denis

27 Eure 66 Pyrenees Orientales 94 Val de Marne

32 Gers 67 Bas Rhin

35 Ille et Vilaine 68 Haute Rhin

http:// ww w.anfr.fr/ and/or

RW Series User Guide

Zebra Value Radio, 802.11b

The following section only applies when the Zebra Value Radio, 802.11b (with FCC ID: I28MD-ZLAN11B) is installed in a RW series printer. The FCC ID number is on the serial number label on the back of the printer and can be read with the module installed. Other than conditions speciﬁed elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.

Caution • The radiated output power of this internal 802.11b radio is far

below the FCC radio frequency exposure limits. Never theless, this radio must be used in such a manner that the antenna is 2.5 cm. or further from the human body. The radio and antenna are mounted internally in this printer such that when the printer is worn with the back of the printer against the body and the front of the printer (where paper exits) away from the body, then the 2.5 cm distance between the antenna and the users body will be met. Do not use the printer in an unauthorized manner.

European Regulatory Information for this Radio

AT BE CY CZ DK

EE FI FR DE GR

HU IE IT LV LT

LU MT NL PL PT

Note: - Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all EFTA member states (CH, IS, LI, NO

SK SI ES SE GB

)

0336

Impor tant Notice:

This de vice is a port able RF print er intended

RW Series User Guide

for comm ercial and in dust rial us e in all EU and EFTA memb er states exc ept in France w here rest rictive use a pplies.

continued

Europe – EU Declaration of Conformity

• EN 60950: 20 00 Safety of Information Technology Equipment

• EN 300 328-2 V1.2.1 (2001-12) Technical requirements for spread-spectrum radio equipment

• EN 301 489-17 V1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment.

This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and ofﬁce use in all EU and EFTA member states, except in France where restrictive use applies.

01 Ain 36 Indre 69 Rhone

02 Aisne 37 Indre et Loire 70 Haute Saone

03 Allier 39 Jura 71 Saone et Loire

05 Hautes Alpes 41 Loir et Cher 72 Sarthe

08 A rdennes 42 Loire 75 Paris

09 Ariege 45 Loiret 77 Seine et Marne

10 Aube 50 Manche 78 Yvelines

11 Aude 54 Meurthe et Moselle 79 Deux Sievres

12 Aveyron 55 Meuse 82 Tarn et Garonne

16 Charente 57 Moselle 84 Vaucluse

19 Correze 58 Nievre 86 Vienne

2A Corse Sud 59 Nord 88 Vosges

2B Haute Corse 60 Oise 89 Yonne

21 Cote d’Or 61 Orne 90 Territoire de Belfort

24 Dordogne 63 Puy de Dome 91 Essonne

25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine

26 Drome 65 Haute s Pyrenees 93 Seine St Denis

27 Eure 66 Pyrenees Orientales 94 Val de Marne

32 Gers 67 Bas Rhin

35 Ille et Vilaine 68 Haute Rhin

http:// ww w.anfr.fr/ and/or

RW Series User Guide

WLAN Module Using 802.11b/g Radio

The following section only applies when the 802.11b/g WLAN module (With FCC ID: I28MD-ZLAN11G) is installed in a RW series printer). Other than conditions speciﬁed elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.

RW Series models have the FCC ID number on a label on the back of the unit.

Caution • Use of a RW series printer with the radio module marked with FCC ID: I28MD-ZLAN11G meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn conﬁguration with no minimum separation. In this conﬁguration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard conﬁguration must always be used when the printer is body worn.

The RW 220 and RW 420 printers with this radio option have been SAR tested. The maximum SAR value measured for each model is listed below:

Model

SAR value W/Kg (1g average)

RW220 0.004

RW 420 0.004

European Regulatory Information for this Radio

AT BE CY CZ DK

EE FI FR DE GR

HU IE IT LV LT

LU MT NL PL PT

Note: - Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all EFTA member states (CH, IS, LI, NO

SK SI ES SE GB

Impor tant Notice:

This de vice is a port able RF print er intended for comm ercial and in dust rial us e in all EU and EFTA memb er states exc ept in France w here rest rictive use a pplies.

RW Series User Guide

)

continued

Europe – EU Declaration of Conformity

• EN55022:1998 European Emmissions Standard

• EN 60950: 20 00 Safet y of Information Technology Equipment

• EN 300 328-2 V1.2.1 (2001-12) Technical requirements for spread- spectrum radio equipment

• EN 301 489-17 V1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment.

This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and ofﬁce use in all EU and EFTA member states, except in France where restrictive use applies. The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information see http://ww w.anfr.fr/ and/or http:// www.ar t-telecom.fr

01 Ain 36 Indre 69 Rhone

02 Aisne 37 Indre et Loire 70 Haute Saone

03 Allier 39 Jura 71 Saone et Loire

05 Hautes Alpes 41 Loir et Cher 72 Sarthe

08 A rdennes 42 Loire 75 Paris

09 Ariege 45 Loiret 77 Seine et Marne

10 Aube 50 Manche 78 Yvelines

11 Aude 54 Meurthe et Moselle 79 Deux Sievres

12 Aveyron 55 Meuse 82 Tarn et Garonne

16 Charente 57 Moselle 84 Vaucluse

19 Correze 58 Nievre 86 Vienne

2A Corse Sud 59 Nord 88 Vosges

2B Haute Corse 60 Oise 89 Yonne

21 Cote d’Or 61 Orne 90 Territoire de Belfort

24 Dordogne 63 Puy de Dome 91 Essonne

25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine

26 Drome 65 Haute s Pyrenees 93 Seine St Denis

27 Eure 66 Pyrenees Orientales 94 Val de Marne

32 Gers 67 Bas Rhin

35 Ille et Vilaine 68 Haute Rhin

RW Series User Guide

Compact Flash (802.11b) and Bluetooth Co-located Radio Modules

The following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: I28MD-RW4137) and Bluetooth module (FCC ID: I28MD-BTC2TY3) are installed in a RW 420 printer. This co-located radio conﬁguration has demonstrated compliance to FCC regulations. The FCC ID numbers are on the serial number label on the back of the printer and can be read with the module installed.

Caution • Use of a RW 420 printer with the radio module marked

with both “FCC ID: I28MD-RW4137” and “I28MD-BTC2TY3” meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn conﬁguration with no minimum separation. In this conﬁguration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard conﬁguration must always be used when the printer is body worn. RW 420 printers with this radio option have been SAR tested. The maximum SAR value measured for each model was 0.28 W/kg averaged over 1 gram.

European Regulatory Information for the Compact Flash 802.11b Radio and Bluetooth Co-located Radio Modules

AT BE CY CZ DK

EE FI FR DE GR

HU IE IT LV LT

LU MT NL PL PT

Note: - Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all EFTA member states (CH, IS, LI, NO

Europe – EU Declaration of Conformity

SK SI ES SE GB

)

Impor tant Notice:

This de vice is a port able RF print er intended for comm ercial and in dust rial us e in all EU and EFTA memb er states exc ept in France w here rest rictive use a pplies.

• EN 60950: 20 00 Safety of Information Technology Equipment

• EN 300 328-2 V1.2.1 (2001-12) Technical requirements for spread-spectrum radio equipment

• EN 301 489-17 V1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment. This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and ofﬁce use in all EU and EFTA member states, except in France where restrictive use applies.

RW Series User Guide

continued

01 Ain 36 Indre 69 Rhone

02 Aisne 37 Indre et Loire 70 Haute Saone

03 Allier 39 Jura 71 Saone et Loire

05 Hautes Alpes 41 Loir et Cher 72 Sarthe

08 A rdennes 42 Loire 75 Paris

09 Ariege 45 Loiret 77 Seine et Marne

10 Aube 50 Manche 78 Yvelines

11 Aude 54 Meurthe et Moselle 79 Deux Sievres

12 Aveyron 55 Meuse 82 Tarn et Garonne

16 Charente 57 Moselle 84 Vaucluse

19 Correze 58 Nievre 86 Vienne

2A Corse Sud 59 Nord 88 Vosges

2B Haute Corse 60 Oise 89 Yonne

21 Cote d’Or 61 Orne 90 Territoire de Belfort

24 Dordogne 63 Puy de Dome 91 Essonne

25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine

26 Drome 65 Haute s Pyrenees 93 Seine St Denis

27 Eure 66 Pyrenees Orientales 94 Val de Marne

32 Gers 67 Bas Rhin

35 Ille et Vilaine 68 Haute Rhin

http:// ww w.anfr.fr/ and/or

RW Series User Guide

Card Reader Options

Zebra R W 42 0

Signa l: 0% Batte ry ( ok ) Latch : ok Rd r

The RW series can be equipped with optional Magnetic Stripe and Smart Card readers. The magnetic stripe card reader allows the user to swipe magnetic stripe cards such as credit cards through a slot in the printer and then read and process the data contained in the card.

In a similar manner the Smart Card reader can read the information written in the microchip embedded in Smart Cards, and process the information in the chip in a variety of ways depending on the printer’s application.

Figure 16: Magnetic Stripe Reader Status Indicator

“Rdr” indicates MSR is enabled.

Magnetic Stripe Reader

The status of the Magnetic Stripe Reader (MSR) is indicated in three possible ways:

• Reader status is displayed on the Main Menu LCD as shown in Figure 16.

• The LCD backlight ﬂashes to indicate status (3 ﬂashes = enabled, 2 ﬂashes = disabled).

• Chimes indicates the reader status (3 chimes = enabled, 2 chimes = disabled).

RW Series User Guide

continued

The MSR is used as follows:

1. When the reader is enabled, place the card into the reader slot as shown. The magnetic stripe (typically on the back of the card) must face the bottom of the printer, and be inserted into the bottom of the card reader slot as shown in Figure 17.

2. Slide the card through the slot. The card will be read if slid in either direction. Depending on the application software, the printer will sound one chime when a scan is successful .

3. If the card did not read, slide it back through the slot in the opposite direction.

Figure 17: Using the Magnetic Stripe Reader

Magnetic Stripe Card

Place the Card in the reader slot with the magnetic stripe

Magnetic

Stripe Reader

Slot

facing down as shown.

RW Series User Guide

Card can be read in both directions.

Smart Card Reader

The optional Smart Card reader is used as follows:

1. The LCD will display “RDR” to indicate the Smart Card reader is active. (Some reader applications may ﬂash the display backlight and/or chime three times to indicate the reader status is “ready.”) At this time, the Printer is acting only as a Smart Card reader connected to the host terminal; all other printer functions are suspended.

2. Insert the card into the reader slot as shown in Figure 18. The microchip imbedded in the card must be oriented facing the bottom of the printer and must be completely inserted into the Reader Slot to scan successfully .

3. Depending on the application software, the printer will sound a chime after a successful transaction.

4. After the card has been successfully read the Printer can resume normal printing operations and the Smart Card can be removed.

Figure 18: Using the Smart Card Reader

Smart Card Reader Slot

RW Series User Guide

Insert Smart Card with microchip facing down.

Insert Smart Card completely into Printer.

Using the Accessories

Belt Clip

Refer to Figure 19. All RW series printers are equipped with a belt clip as standard. To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wearing the printer.

Figure 19: Using the Belt Clip

Clip printer to belt

RW Series User Guide

Printer can pivot freely

Adjustable Shoulder Strap

Refer to Figure 20. If your printer is equipped for the shoulder strap option: snap each end of the shoulder strap into the “D” rings in the top of the printer. Slide the buckle away from or towards the printer until you achieve the desired length.

Figure 20: Using the Shoulder Strap

Hold Buckle

Pull Strap here to shorten

Pull Strap here to lengthen

Snap in to “D” rings on printer

RW Series User Guide

Cradles

Zeb ra RW 420

Sig nal :0% Bat ter y (ok ) Lat ch: ok Rd r

ME NU

Zeb ra RW 420

Sig nal :0% Bat ter y (ok ) Lat ch: ok Rd r

ME NU

Zeb ra RW 420

Sig nal :0%

Bat ter y (ok )

Lat ch: ok Rd r

ME NU

RW 420 Vehicle Cradle

The RW 420 can be used in conjunction with a docking Cradle. When the printer is “docked” the Cradle will charge the printer’s battery and allow the printer to print, receive and transmit data as usual. The Cradle can provide power from a 12 VDC power supply either from a power take-off point in a vehicle or from an external power supply running off A.C. power. Refer to the documentation supplied with the Cradle for more information.

The RW 420 has software features which can automatical

ly rotate the four display lines on the control panel 180º when the printer is docked. This allows for easier reading of the display when the Cradle is mounted vertically. Refer to Figure

21.

This feature is also available on the RW 220, but the command to rotate the display lines must be sent to the RW 220 when it is docked; it will not rotate the display text automatically.

Figure 21: Display Rotated for Cradle Installation

Normal Display

in Cradle

Display rotated in

Cradle

RW Series User Guide

Installing the Printer in the Cradle

Important • It is recommended as a safety precaution that the

adjustable shoulder strap be removed prior to docking the Printer. This precaution ensures the strap will not interfere with proper operation of the vehicle.

Figure 22: Installing the RW 420 into the Cradle

Remove and retain the Docking Connector Cover

Charge

Indicator

Rock the Printer into

the Cradle to latch it in

position.

Power Indicator

Always Green when power is on

Place the Printer over the retaining pins in the Cradle.

continued

RW Series User Guide

• Remove the Docking Connector Cover from the bottom of the printer, and retain it for future use. (Refer to Figure

22.)

• Place the bottom of the printer over the two pins in the Cradle.

• Rock the top of the Printer into the Cradle and press ﬁrmly until it latches in place.

• Ensure the Cradle power and charge indicators are lit and turn the printer on.

If the charge indicator does not light up, unlatch the printer from the

Vehicle Cradle, lift it clear from the Cradle and re-seat it.

Refer to the Vehicle Cradle Installation Guide for more complete

information on the power and charge indicators

You can load media (including media from an external supply) and perform cleaning operations normally when the RW 420 Printer is installed in the Cradle .

RW Series User Guide

Removing the Printer from the Cradle

Refer to Figure 23.

• Turn the Printer off.

• Push on the latch on the Cradle and rock the top of the printer away from the Cradle.

• Lift the Printer out from the Cradle.

Replace the Docking Connector Cover if you will be us

ing the Printer for an extended period of time away from the Cradle.

Figure 23: Removing the RW 420 from the Cradle

Press the Latch button to release the Printer.

Rotate the Printer out of the Cradle.

Lift the printer free of the retaining pins.

RW Series User Guide

RW 220 Vehicle Cradle

The RW 220 can be used in conjunction with a docking Cradle. When the printer is “docked” it can be powered by either its own battery or one of the RCLI series of external chargers. Refer to the documentation supplied with the Cradle for more information.

Installing the Printer in the Cradle

Refer to Figure 24.

Important • It is recommended as a safety precaution that the

adjustable shoulder strap be removed prior to docking the Printer. This precaution ensures the strap will not interfere with proper operation of the vehicle.

• Place the bottom of the printer over the two pins in the Cradle.

• Rock the top of the Printer into the Cradle and press ﬁrmly until it latches in place.

Figure 24: Installing the RW 220 in the Cradle

Rock the Printer into

the Cradle to latch it in

position.

Place the Printer over the retaining pins in the Cradle.

RW Series User Guide

Removing the Printer from the Cradle

Refer to Figure 25.

• Turn the Printer off.

• Pull the latch on the Cradle and rotate the printer away from the Cradle.

• Lift the Printer free of the cradle locating pins and out from the Cradle.

Figure 25: Removing the RW 220 from the Cradle

Pull the Latch button to release the

Rotate the Printer out of the Cradle.

Printer.

RW Series User Guide

Lift the printer free of the locating pins.

Preventive Maintenance

Extending Battery Life

• Avoid exposing the battery to direct sunlight or temperatures over 104° F (40° C).

• Always use a Zebra charger designed speciﬁcally for Lithium-Ion batteries. Use of any other kind of charger may damage the battery.

• Use the correct media for your printing requirements. An authorized Zebra re-seller can help you determine the optimum media for your application.

• If you print the same text or graphic on every label, consider using a preprinted label.

• Choose the correct print darkness, and print speed for your media.

• Use software handshaking (XON/XOFF) whenever possible.

• Use the LCD display backlight only when necessary. Turn it off whenever it is not needed.

• Remove the battery from the printer if it won’t be used for a day or more and you’re not performing a maintenance charge.

• Consider purchasing an extra battery.

• Remember that any rechargeable battery will lose its ability to maintain a charge over time and can be recharged a ﬁnite number of times before it must be replaced. Always dispose of used batteries properly. Refer to Appendix D for more information on proper battery disposal.

Caution • Do not print while the LI 72 Wall Charger is plugged into the

unit. Unreliable battery charging can result.

RW Series User Guide

General Cleaning Instructions

Caution • Always turn the printer off before cleaning.

To avoid possible personal injury or damage to the printer, never insert

any pointed or sharp objects into the printer.

Use care when working near the Tear Bar. The edges are very sharp.

Caution • The printhead can become very hot after prolonged printing.

Allow it to cool off before at tempting any cleaning procedures

Caution • Use only cleaning agents speciﬁed in the following table.

Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer.

Clean the printer with either the cleaning pen supplied with the printer

or a cotton swab saturated with alcohol.

RW Series User Guide

continued

RW Series Cleaning

Area Method Interval

Use the supplied cleaning pen or 70%

Printhead

(Figure 26)

Platen Roller

(Figure 26)

isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead).

Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

After every ﬁve rolls of media (or more often, if needed)

Tear bar

(Figure 26)

Exterior Water-dampened cloth As needed

Interior

(Figure 26)

Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.

Brush/air blow. Ensure the Bar Sensor and Gap Sensor windows are free of dust.

Figure 26: Cleaning RW Series Printers

RW 420 illustrated

Bar Sensor

Printhead Elements

After every ﬁve rolls of media (or more often, if needed)

Platen Surface

Tear Bar

Gap Sensor

RW Series User Guide

Troubleshooting

LCD Control Panel Indicators

The top of the display shows several icons which indicate various printer functions. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart to resolve the problem.

Status Icon Condition Indication Ref. to Topic #

Steady Bluetooth Link established n /a

Flashing Transmitting/Receiving n/a

via Bluetooth

Off No Bluetooth Link 6

Steady 802.11x RF Link established n/a

Off No 802.11x RF Link 6

Flashing Low Battery 3, 6, 7

Flashing Head latch not closed 9, 11

Flashing Indicates Printing activit y n/a

Steady data processing in process 8

Flashing Out of Media 9,11

Blank Screen n/a No application 1,13

Troubleshooting Topics

1. No power

• Check that battery is installed properly.

• Recharge or replace battery as necessary. (

of used batteries properly. Refer to Appendix D for more information on proper battery disposal.)

2. Media does not feed:

• Ensure Media Cover is properly closed and latched.

• Check media supports for any binding.

3. Poor or faded print or ﬂashing icon:

• Clean print head.

• Check battery and recharge or replace as necessary.

• Check quality of media.

RW Series User Guide

Always dispose

continued

4. Partial/missing print:

• Check media alignment.

• Clean print head.

• Ensure Media Cover is properly closed and latched.

5. Garbled print:

• Check baud rate.

6. No print:

• Check baud rate.

• Replace battery.

Always dispose of used batteries properly. Refer to Appendix D for more information on proper battery disposal.

• Check cable to terminal.

• Wireless units (Bluetooth or 802.11b) only: Establish RF Link. Restore LAN associativity on 802.11b wireless units.

• Invalid label format or command structure — put printer in Communications Diagnostic (Hex Dump) Mode to diagnose problem (refer to Troubleshooting Tests section).

7. Reduced battery life

• Check battery date code — if battery is one to two years old, short life may be due to normal aging.

• Replace battery. (

Always dispose of used batteries properly. Refer to Appendix D for more information on proper battery disposal.)

8. Flashing icon:

• No application or application corrupted: reload program.

•Flashing indicator is normal while data is being received.

8. Flashing icon:

• No application or application corrupted: reload program.

•Flashing indicator is normal while data is being received.

9. Flashing or icon :

• Check that media is loaded.

• Ensure Media Cover is properly closed and latched.

10. Skips labels (only when using label stock):

• Check media for top of form sense mark or label gap.

• Check that the maximum print ﬁeld has not been exceeded on label.

• Ensure bar or gap sensor is not blocked or malfunctioning.

11. Communication Error:

• Check media is loaded.

RW Series User Guide

• Ensure Media Cover is properly closed and latched and error indicators are off.

• Check baud rate.

• Replace cable to terminal.

12. Label Jam:

• Open media cover.

• Apply generous amount of alcohol to printer in area of jammed label.

13. Blank LCD Screen

• No application loaded or application corrupted: reload program.

14. Magnetic Strip Card or Smart Card Won’t Read

• Ensure the “RDR” text is displayed, indicating card reader is enabled. (Refer to the Operator Controls section.)

• Ensure card is inserted with the magnetic stripe or microchip facing in the correct direction.

• Check card for excessive wear or damage to either the magnetic strip or the microchip.

15. Battery Pack Is Hard to Insert

• The battery packs for the RW and QL series printers are similar in size and shape, but not interchangeable. Verify you are using the correct battery pack. The battery pack part number for the RW 420 is AK17463-005.

The battery pack part number for the RW 220 is

AK18026-002.

• Verify that the shrink wrapping and the warning card protecting the battery contacts have been removed.

RW Series User Guide

Troubleshooting Techniques

Printing a Conﬁguration Label

To print out a listing of the printer’s current conﬁguration fol-

low these steps:

1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)

2. Press and hold the Feed Button.

3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button.

Refer to Figures 26 through 26b for a sample conﬁgura

tion printout.

Performing a Forced Shutdown

It the printer has locked up and is not responding to any operator inputs or external commands, from either a connected terminal or a linked LAN, you can perform a forced shutdown.

• If the printer software locks up during normal operation, force the printer to shut down by pressing and holding the Power Button for 3 seconds.

• If you try to turn the printer off normally and the soft ware locks up, the printer will automatically shut itself off after a 10 second delay.

• If you try to turn the printer off and it does not respond, you can force an immediate shut down by pressing and holding the Power Button again within 10 seconds.

A forced shutdown will preserve the printer’s data and set-

tings.

Communications Diagnostics

If there’s a problem transferring data between the computer and the printer, try putting the printer in the Communications Diagnostics Mode (also referred to as the “DUMP” mode). The printer will print the ASCII characters and their and their text representation (or the period ‘.’, if not a printable character) for

any data received from the host computer

To enter Communications Diagnostics Mode:

1. Print a conﬁguration label as described above.

2. At the end of 2nd diagnostics report, the printer will print: “Press FEED key to enter DUMP mode.”

RW Series User Guide

3. Press the FEED key. The printer will print: “Entering DUMP mode.”

Note • If the FEED key is not pressed within 3 seconds, the printer will

print “DUMP mode not entered” and will resume normal operation.

4. At this point, the printer is in DUMP mode and will print the ASCII hex codes of any data sent to it, and their text representation (or “.” if not a printable character).

Additionally, a ﬁle with a “.dmp” extension containing the ASCII information will be created and stored in the printer’s memory. It can be viewed, “cloned” or deleted using the Label Vista application. (Refer the Label Vista documentation for more information.)

To terminate the Communications Diagnostics Mode and re turn the printer to normal operations:

1. Turn the printer OFF.

2. Wait 5 seconds.

3. Turn the printer ON.

Calling Technical Support

If the printer fails to print the conﬁguration label, or you encounter problems not covered in the Troubleshooting Guide, contact Zebra Technical Support ad the locations below. You will need to supply the following information:

• Model number/type (e.g. RW 420)

• Unit serial number (14 digit number, including dashes) (Refer to Figures 27 through 27b.)

• Product Conﬁguration Code (PCC) (15 digit number, in

cluding dashes). Refer to Appendix D for more information.

Zebra Technologies International, LLC

333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 USA Phone: +1.847.793.2600 or +1.800.423. 0422 Fax: +1.847.913.8766

Zebra Technologies Europe Limited

Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Phone: +44.1494.472872 Fax: +44.1494.450103

RW Series User Guide

Zebra Technologies Asia Paciﬁc, LLC 16 New Industrial Road #05 -03 Hudson TechnoCentre Singapore 536204 Phone: +65-6858 0722 Fax: +65-6885 0838

Print Head Test

End of First Report

Unit Serial Number

Software and Firmware

Settings for RS232 and USB communications via cable

Repor t appears only on units with wireless options installed.

Units with no wireless options will print an empty line and resume printing

This example has a Bluetooth module installed. (Refer to page 28 for more details.)

Figure 27: Conﬁguration Label Example

RW Series User Guide

Information on TCP/IP and LAN addresses and settings.

Information on any installed

802.11x wireless devices

In this example, an 802.11b WLAN card has been detected.

List of peripherals installed. In this example the printer has the Mag Card and SmartCard reader option, and the wireless expansion module has an 802.11b and Bluetooth wireless module1.

List of power management settings. Also includes a count of the number of times the unit has been powered on.

1. Dual radio units as illustrated above are available only on the RW 420.

Figure 27a: Conﬁguration Label Example (continued)

RW Series User Guide

(my 2010.CPF) (my 2020.CPF)

myfont .FNT myfont2 .FNT myfont3 .FNT my_2010 .CPF my_2020 .CPF

Flash Memory Size

RAM Size

Maximum Label Size

Resident Fonts Installed

Resident Pre-scaled Font Installed

Pre-scaled fonts (.cpf) listed separately

Files Loaded in Printer Memory (will include Prescaled or Scalable Fonts)

Amount of Memory Available

End of Conﬁguration Repor t

Figure 27b: Conﬁguration Label Example (continued)

RW Series User Guide

Speciﬁcations

Note.- Printer speciﬁcations are subject to change without notice.

Printing Speciﬁcations

RW 420 RW 220

Print Width 4.09 in. [103.8 mm] max. 2.20 in [56 mm] max.

Print Speed 3 in. /second @ 30% density [76.2 mm /second]

Distance from .20 in. [5 mm] Print Element 41 dots

to Tear Edge

Print Head Life, 1,964,160 in. (50 Km) calculated nominal

Print Density 203 dots/inch (8 dots/mm)

Memory/Communications Speciﬁcations

Flash Memory 4 MB ﬂash (standard)

RAM Memory 8 MB RAM (standard)

RS-232C serial port (RJ-45 connector) Conﬁgurable Baud rate (from 9600 to 115.2 Standard Kbps), parity and data bits. Communications Software (X-ON/X-OFF) or hardware (DTR/STR) communication handshake protocols.

USB 2.0 Full Speed Interface (12 Mb/s))

Bluetooth compatible 2.4 GHz SRRF link Optional Wireless Communications Wireless LAN capabilities comply with 802.11b protocols

Dual Bluetooth + 802.11b radios (RW 420 only)

RW Series User Guide

Communications Ports

USB

Signal

Pin# Name Type Description

1 VBUS - USB Bus Power

2 USB - bi-directional I/O signals

3 USB + bi-directional I/O signals

4 USB_ID - Identiﬁes A/B connector

5 Return - Ground

RS232

Signal

Pin# Name Type Description

1 NC no connect

2 NC no connect

3 RXD input Receive Data

4 TXD output Transmit Data

5 DTR output Data Terminal Ready set high when printer is on.

6 GND Ground

7 DSR input Data Set Ready low to high transition turns printer on, high to low transi tion turns printer of f (if en- abled)

8 RTS output Request To Send set high when printer is ready to accept a command or data

9 CTS input Clear To Send from host

10 NC no connect

RW Series User Guide

USB

RS232

Figure 28: Communication Ports

RW Series User Guide

RW 420 Media Speciﬁcations

Media Width 2.0 in. to 4.12 in. (50.8 to 104.6 mm)

Max. continuous Continuous, dependent on installed memory receipt (w/std. memory)

Inter-label Gap. 0.08 in. to 0.16 in. (0.12 in. preferred) (2 mm to 4 mm [3 mm preferred])

Label Thickness .0025” to .0065” (.064 mm to .165 mm)

Max. Label Roll dia. 2.25 in. (57 mm) O.D.

Label Inner Core .75 in. (19 mm) minimum dia;

1.38 in. (35 mm) optional setting

Black Mark The reﬂective media black marks should Dimensions extend past the centerline of the roll.

Media Minimum mark width: 1.0” (25.4 mm) Requirements perpendicular to edge of media, centered within the width of the roll. Mark length: 0.094” (2.4 mm) parallel to edge of media

RW 220 Media Speciﬁcations

Media Width 1.0” in. to 2.37 in. [25.4 to 60.1 mm]

Max. continuous Continuous, dependent on installed memory receipt (w/std. memory)

Inter-label Gap. 0.08 in. to 0.16 in. (0.12 in. preferred) (2 mm to 4 mm [3 mm preferred])

Label Thickness .0025” to .0065” (.064 mm to .165 mm)

Max. Label Roll dia. 2.25 in. [57 mm] O.D.

Label Inner Core .75 in. [19 mm) minimum dia;

1.38 in. (35 mm) optional setting

Black Mark The reﬂective media black marks should Dimensions extend past the centerline of the roll.

Media Minimum mark width: .5” (12.7 mm) Requirements perpendicular to edge of media, centered within the width of the roll. Mark length: 0.094” (2.4 mm) parallel to edge of media

Use Zebra brand direct thermal media that is outside wound. Media may be reﬂective (black mark) sensing, or transmissive (gap) sensing, die-cut, or continuous. RW 420 units conﬁgured with the External Media option will accept fanfold media used with an external media supply. For die-cut labels, use only full auto dies.

RW Series User Guide

Font/Bar Code Speciﬁcations

Standard Fonts: 25 bit-mapped fonts; 1 scalable font (CG Trimvirate Bold Condensed*) Fonts Available Downloadable optional bit-mapped & scalable fonts via Label Vista software. Optional International character sets: Chinese 16 x 16 (trad), 16 x 16 (simpliﬁed), 24 x 24 (simpliﬁed); Japanese 16 x 16, 24 x 24; Hebrew/Arabic *contains UFST from Agfa M onot ype Corp oration

Codabar UCC/EAN 128 UCC-128 Composite A /B/C Code 39 Code 93 EAN 8/JAN 8, 2 and 5 digit extensions Linear Bar Codes EAN-8 Composite Available EAN 13/JAN 13, 2 and 5 digit extensions EAN-13 Composite lnterleaved 2 of 5 MSI/Plessey FIM/POSTNET UPC-A, 2 and 5 digit extensions UPCA Composite UPC E, 2 and 5 digit extensions UPCE Composite

MaxiCode PDF 417 2-D Bar Codes Datamatrix (using ZPL emulation) Available RSS: RSS-14 Truncated RSS-14 Stacked RSS-14 Stacked Omnidirectional RSS Limited RSS Expanded

Rotation Angles 0°, 90°, 180°, and 270°

RW Series User Guide

Physical/Environmental/Electrical Speciﬁcations

RW 420 RW 220

Weight w/ battery,

excluding media

2.0 lbs. (907 g. )

2.15 lbs. (975 g)

Operating Temperature - 4° to 131° F (-20° to 55° C)

Charging Temperature 32° to 104°F (0° to 40° C)

-22° to 149° F (-30° to 65° C)

Storage Temperature

-4° to 113° F (-20° to 45°C) with battery

Operating: 10% to 90%

Relative Humidity

Battery

7.4V Lithium-Ion 4 AHr.

Intrusion Protection

(IP) Rating

1. Weight is f or base unit (w ithout MCR /S martCard op tion)

2. Weight i s for unit with M CR/S mart Card option in stalled ˙

1.45 lb.(658 g.)

1.55 lb. (703 g)

w/o battery

(non-condensing)

Storage: 10% to 90%

(non-condensing)

7.4V Lithium-Ion 2 AHr

RW Series User Guide

3.7”

[94 mm]

max.

3.2”

[81 mm]

max.

6.9” [175 mm]

6.3” [160 mm]

7.4” [188 mm]

NOTE:

1. Dimensions shown are for units with the MSR/Smart Card option installed. Subtract .08” [2 mm] from these dimensions for units without this option.

.25” [6 mm]

Figure 29: RW 420 Overall Dimensions

RW Series User Guide

1.8” [46 mm]

7.2” [185.3 mm]

3.7”

[94.1 mm]

4.4”

[111.8 mm]

6.8” [173.6 mm]

3.2”

[81 mm]

3.9” [99.1 mm]

1.8” [45.6 mm]

NOTE:

1. Dimensions shown are for units with the MSR/Smart Card option installed. Subtract 0.27” [5 mm] from these dimensions for units without this option.

Figure 30: RW 220 Overall Dimensions

RW Series User Guide

# 6-32 x .25” [6.4 mm] deep (2) places

RW Series Accessories

Description Input Voltage

Adjustable shoulder strap n/a

Carrying Strap n/a

RW 420 Protective Soft Case n/a

RW 220 Protective Soft Case n/a

RW 420 Extra Battery Pack n/a

RW 220 Extra Battery Pack n/a

RW 420 Vehicle Cradle/Charger 9-30 VDC

RW 420 Vehicle Cradle/Charger w/ cigarette lighter adapter

RW 220 Vehicle Cradle w/ mounting arm

RW 220 Vehicle Cradle w/o mounting arm

Model RCLI-DC Mobile Chargers DC-DC run/charge units

Model RCLI-AC Mobile Charge AC/DC run/charge unit

Model LI 72- Single Batter y Charger

Model UCLI72- 4 Four Battery Charger (U.S./ Japan)

Model UCLI72- 4 Four Battery Charger (U.K.)

Model UCLI72- 4 Four Battery Charger (Euro)

Model UCLI72- 4 Four Battery Charger (Australia)

9-30 VDC

n/a

12 VDC

9-30 VDC

30- 60 VDC

12 VDC

100-240 VAC

50/60 Hz

100-240 VAC

50/60 Hz

100-240 VAC

50/60 Hz

100-240 VAC

50/60 Hz

100-240 VAC

50/60 Hz

100-240 VAC

50/60 Hz

NOTES

1. Part number of LI72 Single Battery Chargers will vary depending upon the intended country of use. Contact the factory or your Zebra re-seller for complete part number information.

2. CC16614-9 is the cigarette lighter adapter version of CC16614-1.

3. Refer to Appendix A for information on Data I/O Cables.

RW Series User Guide

Appendix A

PIN 1

PIN 10

(DSR)

SHIELD

(GND) (DTR) (CTS) (RTS)

5 4 8 7

(RXD)

(TXD)23

(DTR)

SHIELD

(GND)

(DSR) 8 9

(RTS)

(CTS)

10 PIN MOD Plug

(Printer Signals)

(TXD)

(RXD)

PIN 9

PIN 1

Interface Cables RS232 Download Cable

Part Number BL17205-1; RW Mod Plug to 9-Pin DB PC Cable

USB Cable

Part Number AT17010-1; USB A to USB Mini B Cable

RW Series User Guide Appendices

Appendix A

More Interface Cables

Contact the Factory or your Zebra Sales Representative for more

information on interface cables to most major manufactur’s data terminals.

You may also vist the Zebra Web site at

listing of interface cables for all series of Zebra mobile printers

http://www.zebra.com for a

RW Series User Guide Appendices

Appendix B

Media Supplies

To insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by Zebra be used. Advantages include:

• Consistent quality and reliability of media products.

• Large range of stocked and standard formats.

• In-house custom format design service.

• Large production capacity which services the needs of many large and small media consumers including major retail chains world wide.

• Media products that meet or exceed industry standards.

For more information about standard or custom media contact your re-seller or Zebra Technologies Corporation at +1.866.230.9495 (U.S., Canada and Mexico) and ask to speak to a Media Sales Representative.

RW Series User Guide Appendices

Appendix C

Maintenance Supplies

In addition to using quality media provided by Zebra, it is recommended that the printer be cleaned as prescribed in the maintenance section. The following items are available for this purpose:

• Cleaning Pen (10 pack), Reorder No. AN11209-1

• Cleaning Kit with Cleaning Pen, and Cotton Swabs, Reorder No. AT702-1

RW Series User Guide Appendices

Appendix D

Product Support

When calling with a speciﬁc problem regarding your printer,

please have the following information on hand:

• Model number/type (e.g. QL 420)

• Unit serial number (refer to ﬁgure on opposite page)

• Product Conﬁguration Code (PCC) (refer to ﬁgure on op posite page))

For on-line product support, contact Zebra Technologies at:

www.zebra.com

In the A meri cas contact

Corp rate Headquar ters Technical Suppor t Custom er Ser vice Dept.

Zebra Tec hnol ogie s Inte rnat iona l,LL C

333 Co rpor ate Wo ods Pa rkw ay Verno n Hill s, Illinois 6 0061.3109 U.S.A T: +1 847 793 2600 Toll-f ree +1 800 42 3 0422

In Europe, Africa, the Middle East, and India contact

Regional He adquart ers Technic al Sup por t Intern al Sal es Dept.

Zebra Tec hnol ogie s Euro pe Lim ited

Zebr a Hous e The Valley Ce ntr e, Gor don Road High Wycomb e Buckinghamshi re HP13 6E Q, UK T: +44 (0)149 4 472872 F: +44 (0 ) 1494 45 0103

In the A sia Paciﬁc region contact

Regional He adquart ers Technical Suppo rt Cu stomer Ser vice

Zebra Tec hnol ogie s Asia Paciﬁc, LLC

16 New Industr ial Ro ad #05-03 Hudson TechnoC ent re Singa pore 5 3620 4 T: +65 6858 0 722 F: +65 688 5 083 8

T: +1 847 913 2259 F: +1 847 913 2578 Hard ware : hwtsamerica@zeb ra.com Software: swts americ a@zebra.com

T: +44 (0) 149 4 768298 F: +44 (0 ) 1494 768 210

Germ any: Tsgerm any@ zebra.com F: +44 (0 ) 1494 768 244 E: mseurope@z ebra. com France:

Tsfrance@zeb ra.c om Spain /Portugal : Tsspain @zebra.com

All ot her ar eas:

Tseurope@ zebr a.co m

T: +65 6858 0 722 F: +65 688 5 083 8 E: tsa siapaciﬁ c@z ebra. com

For printers, pa rts, media, and ribbon, please call your dist ribu tor, or conta ct us. T: +1 866 230 9494 F: +1 847 913 8766 E: VHCust Ser v@z ebra.com

For printers, pa rts, media, and ribbon, please call your dist ribu tor, or conta ct us. T: +44 (0) 149 4 768316 F: +44 (0 ) 1494 768 244 E: mseurope@z ebra.com

For printers, pa rts, media, and ribbon, please call your dist ribu tor, or conta ct us. T: +65 6858 0 722 F: +65 688 5 0837

RW Series User Guide Appendices

RW 420

Product

Conﬁguration

Code

Serial Number

Product Conﬁguration

Serial Number

Code

RW 220

Serial and PCC Number Locations for RW Series Printers

RW Series User Guide Appendices

Appendix D

Battery Disposal

The EPA certiﬁed RBRC® Battery Recycling Seal on the Lithium-Ion (Li-Ion) battery supplied with your printer indicates Zebra Technologies Corporation is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful life, when taken

out of service in the United States or Canada. The RBRC® program provides a convenient alternative to placing used Li-Ion batteries into the trash or the municipal waste stream, which may be illegal in your area.

When the battery is worn out, insulate the terminals with tape before

disposal

Please call 1-800-8-BATTERY for information on Li-Ion battery recycling and disposal bans or restrictions in your area. Zebra Technologies Corporation’s involvement in this program is part of our commitment to preserving our environment and conserving our natural resources.

Outside North America, please follow local battery recycling guidelines.

Product Disposal

Do not dispose of this product in unsorted municipal waste. This product is recyclable. Please recycle according to your local standards. For more information, please see our web site at:

http://www.zebra.com/recycle

RW Series User Guide Appendices

Appendix E

Using www.zebra.com

The following details using the search functions on Zebra’s

Web site www.zebra.com for ﬁnding speciﬁc documents .

Findi ng Man uals :

http://www.zebra.com/id/zebra/na/en/index/resource_library/manuals.html

Select printer model (e.g. RW 420)

RW420

Select language

Select manual type

Click

Exam ple: FInd t he Mobile Pr inte r WIr eless Con ﬁgur ation Guide. Perform t he abo ve ste p and se lect as a manual type “N etw orking Manual ”

on“SUBMIT”

RW420

RW Series User Guide Appendices

Sort by “Manual Type” (optional step)

Select the Wireless Conﬁguration Guide

Click on “Download” to save a .pdf ﬁle to your local drive

continued

Findi ng the L abel Vist a Down load p age:

http://www.zebra.com/id/zebra/na/en/index/drivers_ downloads.html

At the resul ting w indow select your prin ter mo del from th e pull -do wn men u in the “ Uti lities” sectio n.

RW420

Enter your printer model number and click on “SUBMIT”

RW420

RW Series User Guide Appendices

Click on “Download” to save a demo application to your local drive

Index

Accessories

Adjustable Shoulder Strap 45 Belt Clip list of 71 Vehicle Cradle RW 220 Vehicle Cradle RW 420

Battery, charging 13 Battery pack

disposal of 52,55,56 installing life, tips for extending 52

Bluetooth Device Address (BDA) 29 Bluetooth Networking Overview 29

Card Readers

Magnetic Stripe Reader 41 Smart Card Reader

Charger, Battery

Quad Charger 16

Charger, battery

LI72 Wall Chargers 13

Cleaning

exterior 54 interior platen 54 printhead tear bar

Communications

RS232 27

USB

Conﬁguration Code, Product (PCC) 59 Controls, Operator

functions illustrated 22 LCD functions, extended

Cradle, Vehicle, RW 220 50

Installing printer in 50 removing printer from

Cradle, Vehicle, RW 420 24,46

Installing printer in 47 removing printer from rotate display text when docking

Declaration of Conformity

802.11b (Compact Flash radio)

Bluetooth radio (ZBR-3)

co-located 802.11b & Bluetooth

Connector signals

EU countries

EU Countries

34,36,39

50 46

RW 420 User Guide

radios Zebra 802.11g WLAN

Zebra Value Radio, 802.11b 36

Label, Conﬁguration

printing 26

Label, conﬁguration, example 60 Label Vista 30,31

Manual

CPCL Programming 30,31 EPL Programming ZPL II Programming 31

Media, loading 18

fan-fold media 20

media Spacer, use of

Programming language

EPL 31

ZPL II

Radio Regulatory Information

802.11b/g Radio 37 EU countries

802.11b (Compact Flash radio) EU countries 33

Bluetooth radio (RW-ZBR3)

EU countries

Co-located 802.11b & Bluetooth Zebra Value Radio, 802.11b 35

EU Countries 35

Safety

Battery 11 Charger 11

Software 30 Speciﬁcations

Font/bar Codes 67 Media, RW 220 66 Media, RW 420 Memor y/communications Physical 68 printing 63

Technical Support

contacting 59

Troubleshooting

control panel indicators 55 entering communications diagnos tic mode 58

continued

forced shutdown 58 printing a conﬁguration label topics 55

Wireless Communications

802.11b/g WL AN Radio 37

802.11b (Compact Flash radio) using in a WLAN

Bluetooth (ZBR3) radio dual radio conﬁguration Zebra Value Radio. 802.11b 35

29,30

33,35

30,39

RW 420 User Guide

D275,286

D347,021

D389,178

D430,199

D433,702

3,964,673

4,019,676

4,044,946

4,360,798

4,369,361

4,387,297

4,460,120

4,496,831

4,593,186

4,607,156

4,673,805

4,736,095

4,758,717

4,816,660

4,845,350

4,896,026

4,897,532

4,923,281

4,933,538

4,992,717

5,015,833

5,017,765

5,021,641

5,029,183

5,047,617

5,103,461

5,113,445

5,140,144

5,132,709

5,142,550

5,149,950

5,157,687

5,168,148

5,168,149

5,180,904

5,229,591

5,230,088

5,235,167

5,243,655

5,247,162

5,250,791

5,250,792

5,262,627

5,267,800

5,280,163

5,280,164

5,280,498

5,304,786

5,304,788

5,321,246

5,335,170

5,364,133

5,367,151

5,372,439

5,373,148

5,378,882

5,396,053

5,396,055

5,399,846

5,408,081

5,410,139

5,410,140

5,412,198

5,415,482

5,418,812

5,420,411

5,436,440

5,444,231

5,449,891

5,449,893

5,468,949

5,479,000

5,479,002

5,479,441

5,486,057

5,503,483

5,504,322

5,528,621

5,532,469

5,543,610

5,545,889

5,552,592

5,570,123

5,578,810

5,589,680

5,612,531

5,642,666

5,657,066

5,768,991

5,790,162

5,791,796

5,806,993

5,813,343

5,816,718

5,820,279

5,848,848

5,860,753

5,872,585

5,874,980

5,909,233

5,976,720

5,978,004

5,995,128

5,997,193

6,004,053

6,010,257

6,020,906

6,034,708

6,036,383

6,057,870

6,068,415

6,095,704

6,109,801

6,123,471

6,147,767

6,151,037

6,201,255 B1

6,231,253 B1

6,261,009

6,261,013

6,267,521

6,270,072 B1

6,285,845 B1

6,292,595

6,296,032

6,364,550

6,379,058 B1

6,409,401 B1

6,411,397 B1

6,428,227 B2

6,530,705

6,540,122

6,607,316

6,609,844

6,874,958

6,899,477

This product and/or its use may be covered by one or more of the following US patents and corresponding international patents worldwide

Patent Numbers

Zebra Technologies RW SERIES User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Index